Information Systems Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities :</b></p><ul><li>Conduct product demonstrations and presentations for clients.</li><li>Train clients on software usage, and technical functionalities.</li><li>Explain product features and technical specifications clearly.</li><li>Conduct software testing and troubleshooting when required.</li><li>Stay updated on new products, market trends, and industry developments.</li><li>Maintain accurate client records, reports, and follow-up documentation.</li><li>Provide regular updates on sales activities and ongoing projects.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business, Marketing, IT, Engineering, or related field.</li><li>2-5 Years of experience in technical sales and client support.</li><li>Strong communication and presentation skills.</li><li>Ability to train and support clients professionally.</li><li>Problem-solving mindset with customer-oriented approach.</li></ul><p></p></section>

<p>We are looking for a Performance Director to lead the strategic direction, execution excellence, and continuous growth of performance marketing across key clients. This role requires deep expertise in Paid Search, Paid Social, Programmatic, analytics, and full-funnel performance strategy. You will act as the senior strategic partner for clients, overseeing performance frameworks, directing cross-channel teams, and ensuring measurable business outcomes. You will also play a critical role in elevating delivery standards, mentoring senior specialists and managers, and driving innovation across the performance function.</p><p>Key Responsibilities</p><ul><li>Lead end-to-end performance strategy across Paid Search, Paid Social, Programmatic, eCommerce, and full-funnel digital acquisition.</li><li>Develop growth frameworks, performance roadmaps, testing plans, and optimization methodologies aligned with client objectives.</li><li>Own senior client relationships provide strategic guidance, challenge thinking, and translate data into clear, compelling recommendations.</li><li>Oversee performance teams across channels, ensuring flawless execution, pacing accuracy, and alignment with KPIs.</li><li>Provide strategic leadership on attribution models, measurement frameworks, audience strategies, and bidding approaches.</li><li>Direct the analysis of campaign data to uncover insights, identify opportunities, and drive performance improvements.</li><li>Collaborate closely with creative, media, analytics, and technology teams to build integrated, data-driven solutions.</li><li>Drive innovation by introducing new tools, automation, platform features, and performance best practices.</li><li>Oversee forecasting, budgeting, and investment modeling to support decision-making and optimize ROI.</li><li>Provide hands-on mentorship to Performance Managers and Specialists; build talent capabilities and elevate team quality.</li><li>Ensure operational excellence and adherence to internal processes, QA standards, and documentation requirements.</li><li>Stay ahead of platform changes, industry shifts, and market trends to proactively shape performance strategies.</li></ul><p>Requirements</p><ul><li>10+ years of experience in digital performance marketing (agency background preferred).</li><li>Deep expertise in Paid Social, Paid Search, Programmatic, and performance measurement.</li><li>Strong understanding of attribution, audiences, conversion optimization, and data-driven strategy.</li><li>Proven experience leading multi-channel teams and managing large-scale performance campaigns.</li><li>Excellent client-facing skills with the ability to simplify complexity and lead strategic conversations.</li><li>Advanced analytical capabilities with experience in translating data into insights and strategic actions.</li><li>Hands-on familiarity with key platforms: Google Ads, Meta, TikTok, DV360, SA360, GA4, and other martech/adtech tools.</li><li>Strong leadership, team development, and stakeholder management skills.</li><li>Highly organized, detail-oriented, and comfortable working in fast-paced environments with multiple priorities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>10+ years of experience in digital performance marketing (agency background preferred).</li><li>Deep expertise in Paid Social, Paid Search, Programmatic, and performance measurement.</li><li>Strong understanding of attribution, audiences, conversion optimization, and data-driven strategy.</li><li>Proven experience leading multi-channel teams and managing large-scale performance campaigns.</li><li>Excellent client-facing skills with the ability to simplify complexity and lead strategic conversations.</li><li>Advanced analytical capabilities with experience in translating data into insights and strategic actions.</li><li>Hands-on familiarity with key platforms: Google Ads, Meta, TikTok, DV360, SA360, GA4, and other martech/adtech tools.</li><li>Strong leadership, team development, and stakeholder management skills.</li><li>Highly organized, detail-oriented, and comfortable working in fast-paced environments with multiple priorities.</li></ul>

<p><h4>Description</h4> <p>CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.</p> <p>We are looking for Business Development Executives to be based in our office in Beirut. The Business Development Executive will acquire new customers and sell company products and/or services.</p> <h4>Roles and Responsibilities:</h4> <ul> <li>Research organizations online, obtain key person contact details, to identify new leads and potential new markets</li> <li>Assist in maintaining the <strong>Customer Relationship Management</strong> (CRM) implemented by the company, in addition to keeping an updated pipeline</li> <li>Contact potential clients via email or phone to establish rapport and set up meetings</li> <li>Pursue lost clients, conduct competitive intelligence and provide feedback from the market</li> <li>Support the implementation of the marketing initiatives</li> <li>Attend conferences, meetings and industry events</li> <li>Prepare PowerPoint presentations and sales displays</li> <li>Contact clients to inform them about new developments in the company products and services</li> </ul> <h4>Requirements</h4> <ul> <li>BA in Business Administration or any related field</li> <li>1 to 2 years in sales/customer service is required</li> <li>Fluency in both English and Arabic</li> </ul> <h4>Benefits</h4> <ul> <li>Work with a diverse, global team on impactful projects</li> <li>Opportunities for career growth, internal mobility, and international exposure</li> <li>Access to learning and development programs</li> <li>Flexible working arrangements and a supportive work environment</li> <li>Exposure to cutting-edge technologies and innovative solutions</li> </ul></p><p></p>

‼ PRIMETALENT IS HIRING ‼ <br> Salary around $1,500 – 2,000 <br> <br>We are hiring an E - Commerce Manager for our reputable Company in Downtown area. <br> <br>Key Responsibilities: <br>• Manage the e-commerce platform, products, inventory, and orders <br>• Monitor website performance and improve customer experience <br>• Execute online campaigns and promotions to drive sales <br>• Coordinate with marketing, IT, and logistics teams <br> <br>Key Qualifications: <br>• Knowledge of Google Analytics, SEO, and digital marketing <br>• Bachelor's degree in Marketing, Business, or related field <br>• 3+ years of e-commerce in the retail clothing industry <br> <br>We are Offering: <br>• Salary around $1,500 – 2,000 + End year bonus <br>• Mon – Fri from 9:00 AM till 6:00 PM <br>• NSSF

Neonism is seeking a visionary and results-driven Chief Executive Officer (CEO) to lead the company's strategic growth, operations, and innovation in the digital payments industry. <br> <br>Requirements: <br> <br>Bachelor's degree in Business, Finance, IT, Engineering, or a related field (MBA preferred). <br> <br>Minimum 10 years of executive leadership experience. <br> <br>Mandatory experience in FinTech, Digital Payments, Mobile Wallet, Banking, or Financial Services. <br> <br>Strong knowledge of AML/CFT, KYC, regulatory compliance, business strategy, and financial management. <br> <br>Proven leadership, commercial, and stakeholder management skills. <br> <br>If you have a successful track record of driving business growth and leading high-performing organizations, we'd love to hear from you. <br> <br>Apply by sending your CV to: hrexecutive@xportbng.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>‼️ PRIMETALENT IS HIRING ‼️</b></p><p>&nbsp;<b>&nbsp;Salary around $1,500 – 2,000</b></p><p><br></p><p>We are hiring an <b>E - Commerce Manager</b> for our reputable Company in <b>Downtown area.</b></p><p><br></p><p><b>Key Responsibilities:</b></p><p>• Manage the e-commerce platform, products, inventory, and orders&nbsp;</p><p>• Monitor website performance and improve customer experience&nbsp;</p><p>• Execute online campaigns and promotions to drive sales</p><p>• Coordinate with marketing, IT, and logistics teams&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Qualifications:</b></p><p>• Knowledge of Google Analytics, SEO, and digital marketing&nbsp;</p><p>• Bachelor's degree in Marketing, Business, or related field</p><p>• <b>3+ years of e-commerce in the retail clothing industry&nbsp;</b></p><p><br></p><p><b>We are Offering:</b></p><p>• Salary around <b>$1,500 – 2,000</b> + End year bonus&nbsp;&nbsp;</p><p>• <b>Mon – Fri from 9:00 AM till 6:00 PM</b></p><p>• NSSF</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're hiring a business owner for a customer-facing mobile loyalty platform.</p><p>This role needs someone who can grow app usage, improve the customer journey, manage loyalty engagement &amp; coordinate with technical and business teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you bring:</p><ul><li>5 to 8 years of relevant experience</li><li>Hands-on experience with mobile apps or digital platforms</li><li>Background in loyalty programs, rewards, CRM or customer engagement</li><li>Strong understanding of acquisition, activation, retention and repeat usage</li><li>Ability to track KPIs and turn data into growth actions</li><li>Experience writing business requirements and following up with developers</li><li>Strong coordination with marketing, commercial, operations, IT and partners</li><li>Preferred background in fintech, digital payments, retail, telco or app-based services</li><li>Commercial, analytical and customer-focused mindset.</li></ul><p></p></section>

Brief Responsibilities: <br>We’re hiring a business owner for a customer-facing mobile loyalty platform. <br>This role needs someone who can grow app usage, improve the customer journey, manage loyalty engagement & coordinate with technical and business teams. <br> <br> <br>Job Requirements: <br>What you bring: <br>• 5 to 8 years of relevant experience <br>• Hands-on experience with mobile apps or digital platforms <br>• Background in loyalty programs, rewards, CRM or customer engagement <br>• Strong understanding of acquisition, activation, retention and repeat usage <br>• Ability to track KPIs and turn data into growth actions <br>• Experience writing business requirements and following up with developers <br>• Strong coordination with marketing, commercial, operations, IT and partners <br>• Preferred background in fintech, digital payments, retail, telco or app-based services <br>• Commercial, analytical and customer-focused mindset

• Analyze large volumes of trading, financial, and operational data. <br>• Prepare, maintain, and improve Excel-based reports, analysis, and dashboards. <br>• Monitor trading activity and identify trends, anomalies, discrepancies, and unusual patterns. <br>• Perform statistical and quantitative analysis to support trading and management decisions. <br>• Produce daily, weekly, and ad-hoc reports for the Trading Department and management. <br>• Validate data for accuracy, consistency, and completeness. <br>• Reconcile and investigate differences between datasets and trading records. <br>• Develop and improve spreadsheets, formulas, models, and analytical tools. <br>• Support traders and management with data-driven insights and analysis. <br>• Help automate repetitive reporting and data-analysis processes where possible. <br>• Work with multiple data sources and maintain accurate and reliable datasets. <br>• Assist with performance analysis and other quantitative projects within the trading environment. <br>• Respond quickly and accurately to ad-hoc analytical requests in a high-volume environment

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Grow the CashUnited customer network by providing excellent customer service and a warm welcome.</p><p>Resolve customer complaints promptly and professionally, following up with the branch supervisor until the issue is fully resolved.</p><p>Communicate with the IT and Operations departments to report and resolve errors.</p><p>Propose solutions to enhance shop productivity and efficiency.</p><p>Submit daily reports to the branch supervisor.</p><p>Follow consistently the established "branch workflow" procedures.</p><p>Emphasize that the branch is directly managed by the company.</p><p>Ensure compliance with all relevant regulations and company policies, including those set by the Compliance department.</p><p>Safeguard company funds and prevent their misuse for personal purposes.</p><p>Record accurately all transactions in the system.</p><p>Report any malfunctions in security equipment (cameras, alarm pin code, push button, key combination, etc.) to the Administration department.</p><p>Cover other branches employees in their leaves.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration or any related field.</p><p>1 to 2 years of experience in the field is preferable</p><p></p></section>

1. Company Description <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose <br>The Sales Manager is responsible for driving sales growth and achieving sales targets for the company’s products. This role involves developing and implementing effective sales strategies, managing the sales team, and establishing strong relationships with customers and distributors. <br> <br>3. Duties & Responsibilities: <br>Develop and execute sales plans to achieve company targets and objectives. <br>Identify and explore new sales opportunities and markets. <br>Analyze market trends and competitor activities to inform sales strategies. <br>Lead, train, and motivate the sales team to meet and exceed sales targets. <br>Monitor sales team performance, providing regular feedback and coaching. <br>Conduct regular sales meetings to discuss performance, strategies, and goals. <br>Establish and maintain strong relationships with key customers and distributors. <br>Handle customer inquiries, complaints, and feedback in a professional manner. <br>Conduct regular visits to key accounts to ensure customer satisfaction and loyalty. <br>Prepare and present sales forecasts, reports, and analyses to senior management. <br>Manage sales budgets, expenses, and resources efficiently. <br>Ensure compliance with company policies, procedures, and ethical standards. <br>Collaborate with the marketing team to develop and implement promotional activities. <br>Participate in trade shows, exhibitions, and other promotional events. <br>Gather and share market intelligence and feedback with the marketing and product development teams. <br>Maintain a deep understanding of the company’s products, including features, benefits, and competitive advantages. <br>Train the sales team on product knowledge and effective sales techniques. <br> <br>4. Required Skills and Qualifications <br>Bachelor’s degree in business. administration, Marketing, or a related field. A master's degree is a plus. <br>15+ years of experience as a sales manager or similar role in the F&B industry. <br>Strong leadership and team management skills. <br>Excellent communication, negotiation, and interpersonal skills. <br>Ability to analyze sales data and market trends. <br>Customer-focused approach. <br>Problem-solving and decision-making abilities

Responsibilities : <br>- Follow up with clients regarding inquiries, and orders. <br>- Build and maintain strong relationships with existing and potential clients. <br>- Generate leads and support business development activities. <br>- Assist in achieving sales targets and expanding market presence. <br>- Provide after-sales service and client support. <br>- Handle and solve Complaints in coordination with internal QC . <br>- Conduct product demonstrations and presentations for clients. <br>- Train clients on software usage, and technical functionalities. <br>- Explain product features and technical specifications clearly. <br>- Conduct software testing and troubleshooting when required. <br>- Stay updated on new products, market trends, and industry developments. <br>- Maintain accurate client records, reports, and follow-up documentation. <br>- Provide regular updates on sales activities and ongoing projects. <br> <br> <br>Qualifications & Skills: <br> <br>- Bachelor’s degree in Business, Marketing, IT, Engineering, or related field. <br>- 2-5 Years of experience in technical sales and client support. <br>- Strong communication and presentation skills. <br>- Ability to train and support clients professionally. <br>- Problem-solving mindset with customer-oriented approach

Location: Beirut <br> <br>We are looking for a Market Research & Consumer Insights Coordinator to coordinate market research activities, analyze consumer and market data, and deliver actionable insights that support business growth and strategic decision-making. <br> <br>Key Responsibilities <br>* Coordinate and support qualitative and quantitative market research projects in collaboration with internal stakeholders and external research agencies. <br>* Collect, analyze, and consolidate consumer, market, and business data to identify trends, generate insights, and prepare reports, dashboards, and presentations. <br>* Collaborate with cross-functional teams to provide data-driven recommendations while managing project timelines, documentation, and marketing budget tracking. <br> <br>Qualifications <br>* Bachelor's degree in Marketing, Business Administration, Economics, Statistics, or a related field. <br>* Minimum 2 years of experience in Market Research, Consumer Insights, Marketing Analytics, Business Analysis, Commercial Analysis, or a similar analytical role. <br>Required Skills <br>* Strong analytical, organizational, and project coordination skills. <br>* Proficiency in Microsoft Excel and PowerPoint. <br>* Experience with Power BI, Tableau, SPSS, or similar analytical tools is an advantage

Responsibilities : <br>- Follow up with clients regarding inquiries, and orders. <br>- Build and maintain strong relationships with existing and potential clients. <br>- Generate leads and support business development activities. <br>- Assist in achieving sales targets and expanding market presence. <br>- Provide after-sales service and client support. <br>- Handle and solve Complaints in coordination with internal QC . <br>- Conduct product demonstrations and presentations for clients. <br>- Train clients on software usage, and technical functionalities. <br>- Explain product features and technical specifications clearly. <br>- Conduct software testing and troubleshooting when required. <br>- Stay updated on new products, market trends, and industry developments. <br>- Maintain accurate client records, reports, and follow-up documentation. <br>- Provide regular updates on sales activities and ongoing projects. <br> <br> <br>Qualifications & Skills: <br> <br>- Bachelor’s degree in Business, Marketing, IT, Engineering, or related field. <br>- 2-5 Years of experience in technical sales and client support. <br>- Strong communication and presentation skills. <br>- Ability to train and support clients professionally. <br>- Problem-solving mindset with customer-oriented approach

Responsibilities <br> <br>Grow the CashUnited customer network by providing excellent customer service and a warm welcome. <br>Resolve customer complaints promptly and professionally, following up with the branch supervisor until the issue is fully resolved. <br>Communicate with the IT and Operations departments to report and resolve errors. <br>Propose solutions to enhance shop productivity and efficiency. <br>Submit daily reports to the branch supervisor. <br>Follow consistently the established "branch workflow" procedures. <br>Emphasize that the branch is directly managed by the company. <br>Ensure compliance with all relevant regulations and company policies, including those set by the Compliance department. <br>Safeguard company funds and prevent their misuse for personal purposes. <br>Record accurately all transactions in the system. <br>Report any malfunctions in security equipment (cameras, alarm pin code, push button, key combination, etc.) to the Administration department. <br>Cover other branches employees in their leaves. <br> <br> <br>Qualifications <br> <br>Bachelor's degree in Business Administration or any related field. <br>1 to 2 years of experience in the field is preferable

Responsibilities : <br>- Follow up with clients regarding inquiries, and orders. <br>- Build and maintain strong relationships with existing and potential clients. <br>- Generate leads and support business development activities. <br>- Assist in achieving sales targets and expanding market presence. <br>- Provide after-sales service and client support. <br>- Handle and solve Complaints in coordination with internal QC . <br>- Conduct product demonstrations and presentations for clients. <br>- Train clients on software usage, and technical functionalities. <br>- Explain product features and technical specifications clearly. <br>- Conduct software testing and troubleshooting when required. <br>- Stay updated on new products, market trends, and industry developments. <br>- Maintain accurate client records, reports, and follow-up documentation. <br>- Provide regular updates on sales activities and ongoing projects. <br> <br> <br>Qualifications & Skills: <br> <br>- Bachelor’s degree in Business, Marketing, IT, Engineering, or related field. <br>- 2-5 Years of experience in technical sales and client support. <br>- Strong communication and presentation skills. <br>- Ability to train and support clients professionally. <br>- Problem-solving mindset with customer-oriented approach

requirements: <br> <br>At least 4+ years of practical experience developing and implementing data approaches such as advanced analytics and Machine Learning. <br>Proficient in Python and SQL (PySpark and programming languages such as Java are a plus) <br>Knowledgeable in Data Science and Machine Learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameters optimization and others. <br>Experience in developing models for production and business application use. <br>Knowledgeable in /or experience with Fintech/banking industry is a big plus. <br>Basic knowledge in data engineering and ML model lifecycle. <br>Strong business acumen in the financial sector (i.e., payments, acquiring, financial crime…) <br>Highly motivated and like to work in a team and with advanced technologies in challenging environments. <br>Excellent Communication Skills /English. <br>Good Analytical Skills. <br>Ability to communicate technical tasks to non-technical people. <br>Ability to work in an agile environment and be a quick learner. <br>Willing to relocate. <br>Bachelor’s degree in computer science, Computer Engineering, Information Technology or Mathematics

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you passionate about American cuisine and ready to take your culinary skills to the next level? </p><p>As a Chef de Partie, you will play a crucial role in our kitchen, crafting exceptional dishes that delight our guests and showcase the best of American flavors. This is not just a job; it’s an opportunity to grow within a dynamic team that values creativity, collaboration, and culinary excellence.</p><p>You will be part of a vibrant culinary environment where your ideas are welcomed and your skills are honed.</p><p><br></p><p>At Chuck et Luc, we believe in nurturing talent and providing our chefs with the tools they need to succeed. </p><p>Our team culture is built on mutual respect and support, where every member is encouraged to share their insights and elevate the dining experience.</p><p>Your role as a Chef de Partie is vital to our kitchen’s success. You will be responsible for not only preparing and presenting high-quality dishes but also for maintaining the highest standards of food safety and hygiene.</p><p><br></p><p>This position offers a pathway to leadership roles within our culinary team, allowing you to take on greater responsibilities and influence the direction of our menu offerings.</p><p><br></p><p>Join us and be part of a culinary journey that promises growth, creativity, and </p><p><br></p><p><b>Responsibilities:</b></p><ol><li>Prepare and cook a variety of American dishes, ensuring that every plate meets the high standards of taste and presentation expected by our clientele.</li><li>Collaborate with the head chef and kitchen team to develop new recipes and improve existing ones, using seasonal ingredients to enhance flavor and creativity.</li><li>Oversee the daily operations of your assigned station, managing inventory, and ensuring that all ingredients are fresh and available for service.</li><li>Monitor food safety and hygiene practices in accordance with local regulations, ensuring a clean and safe working environment for all kitchen staff.</li><li>Train and mentor junior kitchen staff, sharing your knowledge of American cuisine and helping them develop their culinary skills.</li><li>Assist in menu planning and development, contributing ideas that reflect current trends in American food and align with our restaurant's vision.</li><li>Participate in regular team meetings to discuss kitchen performance, menu changes, and any challenges faced during service, fostering a collaborative atmosphere.</li><li>Manage food costs and portion control effectively, ensuring that the kitchen operates within budget while maintaining quality.</li><li>Engage with guests when appropriate, providing insights into dishes and receiving feedback to continually enhance the dining experience.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in various cooking techniques, especially those relevant to American cuisine.</li><li>Strong understanding of food safety and hygiene practices.</li><li>Ability to work efficiently in a fast-paced kitchen environment.</li><li>Excellent communication and teamwork skills to collaborate effectively with kitchen staff.</li><li>Creative flair to contribute to menu development and dish presentation.</li><li>Time management skills to prioritize tasks and meet tight deadlines during service.</li><li>Experience with inventory management and cost control in a kitchen setting.</li></ul></div>

Qualifications <br> <br>Bachelor's degree in Marketing or a related field. <br>3–5 years of experience in Market Research, Marketing Analytics, Business Intelligence, Product Development, or Research & Development. <br>Experience within the FMCG, Food & Beverage, Manufacturing, or Consumer Goods sectors is highly preferred. <br>Experience managing market surveys and consumer research projects. <br> <br>Key Responsibilities1. Market Research & Market Intelligence <br> <br>Conduct quantitative and qualitative market research to identify customer needs, market gaps, and emerging trends. <br>Design and execute market surveys, questionnaires, interviews, and focus groups. <br>Analyze customer preferences, purchasing behavior, and satisfaction levels. <br>Collect, validate, and interpret market data from multiple internal and external sources. <br>Prepare comprehensive market research reports and executive summaries. <br>Monitor local, regional, and international market developments. <br>Develop customer segmentation analyses. <br>2. Competitor Analysis <br> <br>Monitor competitors' products, pricing strategies, promotions, and market positioning. <br>Benchmark competitors' strengths, weaknesses, and competitive advantages. <br>Conduct SWOT analyses for competitors and new market entrants. <br>Track competitors' marketing campaigns and product launches. <br>Prepare regular competitor intelligence reports. <br>3. Product Research & Development (R&D) <br> <br>Identify opportunities for new product development and product improvements. <br>Evaluate customer feedback and market demands to support product innovation. <br>Coordinate product testing and concept validation. <br>Participate in developing new product concepts from ideation through launch. <br>Recommend modifications to existing products based on market findings. <br>Assist in packaging, branding, and product positioning decisions. <br>Support product lifecycle management initiatives. <br>4. Consumer Insights <br> <br>Analyze customer buying habits and decision-making factors. <br>Identify customer pain points and unmet needs. <br>Measure customer satisfaction and brand perception. <br>Conduct post-launch product performance evaluations. <br>Recommend initiatives to improve customer experience. <br>5. Market Surveys <br> <br>Develop survey methodologies and sampling plans. <br>Design questionnaires aligned with research objectives. <br>Coordinate survey execution across various channels. <br>Analyze survey results using statistical methods. <br>Present findings and actionable recommendations to management. <br>6. Business Development Support <br> <br>Evaluate new business opportunities and market expansion potential. <br>Conduct feasibility studies for new markets and products. <br>Support pricing strategy development through market analysis. <br>Identify emerging market segments and growth opportunities. <br>Provide commercial insights for strategic planning. <br>7. Data Analysis & Reporting <br> <br>Analyze large datasets using statistical and analytical tools. <br>Prepare dashboards and KPI reports. <br>Develop trend analyses and forecasting models. <br>Present research findings to senior management. <br>Maintain research databases and historical market records. <br>8. Cross-Functional Collaboration <br> <br>Work closely with Sales, Marketing, Product Development, Operations, and Finance teams. <br>Support marketing campaigns with market intelligence. <br>Participate in strategic planning meetings. <br>Coordinate with external research agencies when required. <br>Key Performance Indicators (KPIs) <br> <br>Number of market studies completed <br>Accuracy and quality of research reports <br>Timeliness of research delivery <br>Number of customer surveys conducted <br>Survey response rate <br>Customer satisfaction research completion <br>Number of competitor analyses completed <br>New product opportunities identified <br>Product improvement recommendations implemented <br>Market share insights generated <br>Success rate of new product launches <br>Forecast accuracy <br>Management satisfaction with research quality <br>Research project completion within budget <br>Return on research initiatives

We are looking for a Research & Development Manager to lead Richa Group's product innovation and development agenda. <br> <br>The role will be responsible for translating consumer insights, market trends and commercial opportunities into successful product concepts, while ensuring that new and existing products meet the company's standards for quality, food safety, cost competitiveness and market relevance. <br> <br>This is a key role for an individual who combines food industry expertise, commercial thinking and innovation leadership. <br> <br>Key Responsibilities: <br> <br>1. Product Innovation & Development <br>Lead the end-to-end development of new food products, product extensions and reformulations across relevant categories. <br>Identify opportunities for new products based on market trends, consumer preferences, competitive intelligence and commercial potential. <br>Develop product concepts, specifications, prototypes and testing plans in collaboration with internal and external stakeholders. <br>Coordinate product trials, sensory evaluations, samples and product validation. <br>Manage the transition of successful concepts from development to commercial launch. <br>2. Market & Consumer Insights <br>Monitor FMCG and food industry trends, emerging categories, consumer preferences and competitor activity. <br>Translate market intelligence into actionable product development opportunities. <br>Partner with Marketing and Commercial teams to identify gaps within the existing portfolio. <br>Evaluate product concepts based on consumer relevance, differentiation and commercial viability. <br>3. Supplier & Partner Collaboration <br>Work closely with international suppliers, manufacturers, laboratories and technical partners on product development. <br>Evaluate ingredients, raw materials, formulations, packaging and technical specifications. <br>Support supplier qualification and product benchmarking. <br>Ensure alignment between supplier capabilities and Richa Group's quality and commercial requirements. <br>4. Quality, Regulatory & Food Safety <br>Ensure all new and existing products comply with applicable food safety, quality and regulatory requirements. <br>Establish and maintain product specifications and technical documentation. <br>Coordinate required laboratory analysis, shelf-life testing and product validation. <br>Work closely with Quality Assurance and Operations to investigate and resolve product-related issues. <br>5. Cost & Commercial Viability <br>Assess product development costs and commercial feasibility. <br>Collaborate with Procurement and Finance to optimize product costs without compromising quality. <br>Contribute to pricing, margin and product profitability assessments. <br>Identify opportunities for product reformulation, packaging optimization and cost efficiency. <br>6. Project & Stakeholder Management <br>Establish R&D project timelines, milestones, budgets and deliverables. <br>Lead cross-functional project teams involving Commercial, Marketing, Procurement, Quality, Supply Chain and Operations. <br>Ensure projects remain aligned with business priorities and launch timelines. <br>Present recommendations, project progress and business cases to senior management. <br>7. Team Leadership & Continuous Improvement <br>Build a culture of innovation, accountability and continuous improvement. <br>Coach and develop R&D team members and technical resources. <br>Establish clear objectives, KPIs and performance standards. <br>Introduce structured R&D processes, documentation and best practices. <br> <br>Key Success Measures <br> <br>Success in this role will be measured through: <br> <br>New product development and successful launches <br>Speed-to-market <br>Product innovation pipeline <br>Commercial performance of new products <br>Product margin and cost optimization <br>Consumer acceptance and product quality <br>Reduction of product development cycle time <br>Supplier and development partner performance <br>Compliance with quality and food safety requirements <br>Cross-functional stakeholder satisfaction <br>Candidate Profile <br> <br>We are looking for a commercially minded R&D professional who combines technical food expertise with strong business acumen