Laboratory Specialist Jobs - Beirut Lebanon

<p>Amatoury 114, a leading Lebanese manufacturer of personal care and household products (114 and Ibiza brands), is looking for a motivated Quality Control / ISO System Assistant to support our QC &amp; ISO Manager at our Sin el-Fil (Horsh Tabet) facility.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Assist in controlling the quality of incoming raw materials and packaging materials</li><li>Monitor and help address non-conformities during filling and packing operations</li><li>Perform random checks on the production line to verify final product quality</li><li>Support the identification of quality issues and follow-up on corrective actions</li><li>Assist with calibration of laboratory instruments according to the defined schedule</li><li>Help ensure correct application of quality policies and standards on the floor</li><li>Support the implementation of quality control tools and procedures</li><li>Contribute to process improvement initiatives that reduce defects and enhance product quality</li><li>Maintain accurate records and documentation of quality control activities</li><li>Assist the QC/ISO Manager in coordinating with department heads on ISO 9001 QMS requirements and compliance</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in Chemistry, Biochemistry, or equivalent</li><li>Knowledge of ISO standards is a plus</li><li>Detail-oriented, organized, and comfortable working on the production floor</li><li>Good communication skills; ability to coordinate across departments</li><li>Proficiency in English and/or French is an asset</li></ul>

<p>Amatoury 114, a leading Lebanese manufacturer of personal care and household products (114 and Ibiza brands), is looking for a motivated Quality Control / ISO System Assistant to support our QC &amp; ISO Manager at our Sin el-Fil (Horsh Tabet) facility.</p><p><b>Key Responsibilities</b></p><ul><li>Assist in controlling the quality of incoming raw materials and packaging materials</li><li>Monitor and help address non-conformities during filling and packing operations</li><li>Perform random checks on the production line to verify final product quality</li><li>Support the identification of quality issues and follow-up on corrective actions</li><li>Assist with calibration of laboratory instruments according to the defined schedule</li><li>Help ensure correct application of quality policies and standards on the floor</li><li>Support the implementation of quality control tools and procedures</li><li>Contribute to process improvement initiatives that reduce defects and enhance product quality</li><li>Maintain accurate records and documentation of quality control activities</li><li>Assist the QC/ISO Manager in coordinating with department heads on ISO 9001 QMS requirements and compliance</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Skills</h2><ul><li>University degree in Chemistry, Biochemistry, or equivalent</li><li>Knowledge of ISO standards is a plus</li><li>Detail-oriented, organized, and comfortable working on the production floor</li><li>Good communication skills; ability to coordinate across departments</li><li>Proficiency in English and/or French is an asset</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>we are hiring an experienced Tenders Lead to oversee the end-to-end tendering process, ensuring the preparation of high-quality, compliant, and competitive technical and financial proposals while coordinating with internal departments and suppliers to achieve successful project execution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Experience and Qualifications required:</b></p><ul><li>Bachelor's degree, preferably in Engineering or another scientific field (Master's degree is considered an asset).</li><li>Proven 10 15 years of experience in tender management, project management, and preparing competitive bids (experience working on projects funded by organizations such as UNDP, UNOPS, USAID, or similar international organizations is an asset).</li><li>Knowledge and experience in one or more of the following fields such as Laboratory Equipment, Medical/Biomedical Equipment, Tools, RAC Equipment, or Forensics &amp; Security Equipment.</li><li>English language is a must (French is a plus).</li><li>Proficient in Microsoft Office Suite.</li><li>High attention to detail with excellent analytical and organizational abilities.</li><li>Ability to work in a fast-paced and team-oriented environment with high level of ethical standards &amp; confidentiality.</li><li>Ability to manage multiple tenders simultaneously and work effectively under pressure while meeting strict deadlines.</li></ul><p></p></section>

we are hiring an experienced Tenders Lead to oversee the end-to-end tendering process, ensuring the preparation of high-quality, compliant, and competitive technical and financial proposals while coordinating with internal departments and suppliers to achieve successful project execution. <br>Please send your CV to hr.careers11@outlook.com <br> <br>Experience and Qualifications required: <br>• Bachelor's degree, preferably in Engineering or another scientific field (Master's degree is considered an asset). <br>• Proven 10–15 years of experience in tender management, project management, and preparing competitive bids (experience working on projects funded by organizations such as UNDP, UNOPS, USAID, or similar international organizations is an asset). <br>• Knowledge and experience in one or more of the following fields such as Laboratory Equipment, Medical/Biomedical Equipment, Tools, RAC Equipment, or Forensics & Security Equipment. <br>• English language is a must (French is a plus). <br>• Proficient in Microsoft Office Suite. <br>• High attention to detail with excellent analytical and organizational abilities. <br>• Ability to work in a fast-paced and team-oriented environment with high level of ethical standards & confidentiality. <br>• Ability to manage multiple tenders simultaneously and work effectively under pressure while meeting strict deadlines. <br> <br>Duties of the Job: <br>• Lead the preparation and submission of technical and financial tender offers, ensuring compliance, completeness, accuracy, and competitiveness. <br>• Analyze tender specifications and validate technical compliance, ensuring the selection of the most suitable brands and products. <br>• Coordinate with suppliers to obtain quotations, negotiate competitive pricing, delivery lead times, and commercial terms. <br>• Coordinate project execution including ordering, shipment follow-up, delivery planning, installation, and invoicing. <br>• Build and maintain strong relationships with local and international suppliers and manufacturers. <br>• Develop and manage tender execution plans, ensuring all deadlines and submission requirements are met. <br>• Coordinate internally with Sales, Technical, Procurement, Logistics, Finance, and Management throughout the tendering process. <br>• Respond promptly to tender clarifications, client inquiries, and bidding authority requirements. <br>• Attend pre-bid meetings, site visits, and project coordination meetings whenever required

<p>We are looking for a Research &amp; Development Manager to lead Richa Group's product innovation and development agenda. The role will be responsible for translating consumer insights, market trends and commercial opportunities into successful product concepts, while ensuring that new and existing products meet the company's standards for quality, food safety, cost competitiveness and market relevance. This is a key role for an individual who combines food industry expertise, commercial thinking and innovation leadership.</p><p>Key Responsibilities:</p><p>1. Product Innovation &amp; Development<br>Lead the end-to-end development of new food products, product extensions and reformulations across relevant categories.<br>Identify opportunities for new products based on market trends, consumer preferences, competitive intelligence and commercial potential.<br>Develop product concepts, specifications, prototypes and testing plans in collaboration with internal and external stakeholders.<br>Coordinate product trials, sensory evaluations, samples and product validation.<br>Manage the transition of successful concepts from development to commercial launch.</p><p>2. Market &amp; Consumer Insights<br>Monitor FMCG and food industry trends, emerging categories, consumer preferences and competitor activity.<br>Translate market intelligence into actionable product development opportunities.<br>Partner with Marketing and Commercial teams to identify gaps within the existing portfolio.<br>Evaluate product concepts based on consumer relevance, differentiation and commercial viability.</p><p>3. Supplier &amp; Partner Collaboration<br>Work closely with international suppliers, manufacturers, laboratories and technical partners on product development.<br>Evaluate ingredients, raw materials, formulations, packaging and technical specifications.<br>Support supplier qualification and product benchmarking.<br>Ensure alignment between supplier capabilities and Richa Group's quality and commercial requirements.</p><p>4. Quality, Regulatory &amp; Food Safety<br>Ensure all new and existing products comply with applicable food safety, quality and regulatory requirements.<br>Establish and maintain product specifications and technical documentation.<br>Coordinate required laboratory analysis, shelf-life testing and product validation.<br>Work closely with Quality Assurance and Operations to investigate and resolve product-related issues.</p><p>5. Cost &amp; Commercial Viability<br>Assess product development costs and commercial feasibility.<br>Collaborate with Procurement and Finance to optimize product costs without compromising quality.<br>Contribute to pricing, margin and product profitability assessments.<br>Identify opportunities for product reformulation, packaging optimization and cost efficiency.</p><p>6. Project &amp; Stakeholder Management<br>Establish R&amp;D project timelines, milestones, budgets and deliverables.<br>Lead cross-functional project teams involving Commercial, Marketing, Procurement, Quality, Supply Chain and Operations.<br>Ensure projects remain aligned with business priorities and launch timelines.<br>Present recommendations, project progress and business cases to senior management.</p><p>7. Team Leadership &amp; Continuous Improvement<br>Build a culture of innovation, accountability and continuous improvement.<br>Coach and develop R&amp;D team members and technical resources.<br>Establish clear objectives, KPIs and performance standards.<br>Introduce structured R&amp;D processes, documentation and best practices.</p><p>Key Success Measures</p><p>Success in this role will be measured through:</p><p>New product development and successful launches<br>Speed-to-market<br>Product innovation pipeline<br>Commercial performance of new products<br>Product margin and cost optimization<br>Consumer acceptance and product quality<br>Reduction of product development cycle time<br>Supplier and development partner performance<br>Compliance with quality and food safety requirements<br>Cross-functional stakeholder satisfaction</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a commercially minded R&amp;D professional who combines technical food expertise with strong business acumen.</p>

<p>We are seeking a dedicated Human Resources Specialist to manage our core HR operations, support employee life cycle management, and foster a positive workplace culture.</p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking a dedicated Human Resources Specialist to manage our core HR operations, support employee life cycle management, and foster a positive workplace culture.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Mechanical Site Engineer / Electrical Site Engineer / Specialist<br><br> <br>Electrical maintenance &amp; troubleshooting<br><br>Root cause analysis of failures<br><br>Supervise electrical activities<br><br>Ensure HSE compliance &amp; safety standards<br><br>Spare parts &amp; maintenance planning<br><br>Train electrical maintenance team<br></div></section>

we are seeking for a results-driven digital sales & client relations specialist to lead our online growth and manage our social media storefronts. <br>this role is designed for a professional who excels at turning digital conversations into loyal customers through a blend of high-touch service & strategic sales follow up

<p>WE RE HIRING!</p><p>Digital Marketing &amp; Content Specialist</p><p>Dawra Branch Beirut</p><p>Wahhab Company is looking for a creative and motivated Digital Marketing &amp; Content Specialist to join our team.</p><p>Key Responsibilities</p><ul><li>Manage and develop social media content, including posts, stories &amp; reels.</li><li>Create professional visual and written marketing materials.</li><li>Plan and manage digital advertising campaigns.</li><li>Prepare content calendars and marketing reports.</li><li>Coordinate product, project &amp; company photoshoots.</li><li>Conduct market and competitor research.</li><li>Support website content and maintain Wahhab s visual identity.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Marketing, Digital Marketing, Advertising, Communications, Graphic Design, or related field.</li><li>1 2 years of relevant experience in digital marketing, social media, content creation, or graphic design.</li><li>Good knowledge of Meta Business Suite, Meta Ads Manager &amp; Canva or similar tools.</li><li>Basic photo and video editing skills.</li><li>Strong communication skills in Arabic &amp; English.</li><li>Creative, organized, detail-oriented, and able to manage multiple tasks.</li><li>Portfolio or previous work samples are preferred.</li></ul>

<p><strong>Job Description</strong></p><p><strong>Supply Chain Manager</strong></p><p><strong>Position Summary</strong></p><p>The Supply Chain Manager is responsible for planning, directing, and optimizing the end-to-end supply chain operations of the company, including procurement, demand planning, inventory management, logistics, warehousing, importation, and supplier management. The role ensures continuous product availability while maintaining optimum inventory levels, minimizing expiry risks, controlling costs, and complying with healthcare regulatory requirements. The Supply Chain Manager works closely with Sales, Finance, Regulatory Affairs, Technical Service, and suppliers to ensure efficient and timely delivery of medical devices, laboratory products, and healthcare solutions.</p><p><strong>Key Responsibilities</strong></p><p><strong>Supply Planning &amp; Procurement</strong></p><ul><li>Develop annual and quarterly procurement plans based on sales forecasts, inventory levels, and market demand.</li><li>Ensure timely purchasing from approved international suppliers.</li><li>Monitor supplier performance, lead times, and order fulfillment.</li><li>Negotiate delivery schedules and coordinate shipment priorities.</li><li>Review purchase requisitions and approve purchase orders in accordance with company policies.</li></ul><p><strong>Inventory Management</strong></p><ul><li>Maintain optimum inventory levels to ensure product availability while minimizing excess stock.</li><li>Monitor inventory turnover, slow-moving items, and stock ageing.</li><li>Implement and monitor FIFO/FEFO inventory practices.</li><li>Develop action plans to minimize product expiry and inventory write-offs.</li><li>Conduct regular inventory analysis and recommend replenishment strategies.</li></ul><p><strong>Logistics &amp; Import Operations</strong></p><ul><li>Coordinate international shipments from suppliers until final delivery.</li><li>Manage freight forwarders, customs brokers, and logistics providers.</li><li>Ensure import documentation complies with local regulatory requirements.</li><li>Monitor shipment status and proactively resolve delays.</li></ul><p><strong>Regulatory Coordination &amp; Governmental Approvals</strong></p><ul><li>Coordinate with Regulatory Affairs and relevant departments to ensure all required licenses, permits, and approvals are obtained before importing and distributing products.</li><li>Follow up with governmental authorities and relevant entities to ensure timely processing of import approvals and required documentation.</li><li>Maintain updated records of product licenses, permits, certificates, and regulatory documents.</li><li>Coordinate with suppliers to collect required technical and regulatory documents for registration, importation, and customs clearance.</li><li>Ensure compliance with local regulations and company procedures related to the importation, storage, and distribution of medical products.</li><li>Identify and escalate potential regulatory or approval delays that may impact supply continuity.</li></ul><p><strong>Warehouse Management</strong></p><ul><li>Ensure proper storage conditions for all products, including temperature-sensitive medical products.</li><li>Supervise inventory accuracy through regular cycle counts and annual physical stock counts.</li><li>Ensure warehouse operations comply with quality and safety standards.</li></ul><p><strong>Supplier Management</strong></p><ul><li>Build and maintain strong relationships with international manufacturers and suppliers.</li><li>Monitor supplier performance through KPIs including delivery performance, quality, and responsiveness.</li><li>Participate in supplier evaluations and business reviews.</li></ul><p><strong>Demand Planning</strong></p><ul><li>Collaborate with Sales and Product Management to prepare accurate demand forecasts.</li><li>Review forecast accuracy and adjust procurement plans accordingly.</li><li>Support new product launches with appropriate inventory planning.</li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li>Work closely with Finance to optimize cash flow and purchasing schedules.</li><li>Coordinate with Regulatory Affairs to ensure product registrations and import approvals are maintained.</li><li>Support Technical Service with spare parts availability.</li><li>Coordinate with Sales regarding urgent customer requirements and special projects.</li></ul><p><strong>Process Improvement</strong></p><ul><li>Develop and continuously improve supply chain SOPs.</li><li>Identify opportunities to reduce operational costs while improving service levels.</li><li>Implement KPIs and dashboards to monitor supply chain performance.</li><li>Lead initiatives to improve inventory accuracy, planning efficiency, and operational excellence.</li></ul><p><strong>Reporting</strong></p><ul><li>Prepare monthly supply chain performance reports.</li><li>Present inventory analysis, procurement status, supplier performance, and logistics KPIs to management.</li><li>Report inventory risks, shortages, overstock, and expiry exposure with corrective action plans.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, Pharmacy, Biomedical Engineering, or a related field. Master's degree is an advantage.</li><li>Minimum 5 years of progressive experience in supply chain management, preferably within the medical devices, pharmaceutical, or healthcare industry.</li><li>Strong knowledge of procurement, inventory management, forecasting, logistics, and international shipping.</li><li>Experience dealing with international suppliers and import regulations.</li><li>Advanced proficiency in Microsoft Excel and ERP systems.</li><li>Excellent analytical, negotiation, and problem-solving skills.</li><li>Strong leadership and people management abilities.</li><li>Excellent communication skills in English and Arabic; French is an advantage.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Strategic Planning</li><li>Demand Forecasting</li><li>Inventory Optimization</li><li>Procurement Management</li><li>Supplier Relationship Management</li><li>Logistics &amp; Import Management</li><li>Risk Management</li><li>Analytical Thinking</li><li>Leadership &amp; Team Management</li><li>Process Improvement</li><li>Cost Control</li><li>Decision Making</li><li>Communication &amp; Collaboration</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Product availability (%)</li><li>Stock-out rate</li><li>Inventory turnover</li><li>Inventory accuracy</li><li>Forecast accuracy</li><li>Supplier on-time delivery (%)</li><li>Purchase order lead time</li><li>Import clearance lead time</li><li>Expiry and write-off value</li><li>Slow-moving inventory value</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, Pharmacy, Biomedical Engineering, or a related field. Master's degree is an advantage.</li><li>Minimum 5 years of progressive experience in supply chain management, preferably within the medical devices, pharmaceutical, or healthcare industry.</li><li>Strong knowledge of procurement, inventory management, forecasting, logistics, and international shipping.</li><li>Experience dealing with international suppliers and import regulations.</li><li>Advanced proficiency in Microsoft Excel and ERP systems.</li><li>Excellent analytical, negotiation, and problem-solving skills.</li><li>Strong leadership and people management abilities.</li><li>Excellent communication skills in English and Arabic; French is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Les Amis Boutique is seeking a passionate and customer-focused Sales executive. As a key part of our team, the Sales Specialist will play an essential role in delivering an exceptional in-store experience, supporting daily operations, and ensuring that our boutique reflects our brand s luxury and elegance.</p><p>The Sales Specialist will be responsible for the following tasks:</p><ul><li>Customer Service: Welcome and assist clients with a friendly, professional attitude, ensuring a seamless and personalized shopping experience.</li><li>Sales Support: Help drive sales by offering styling advice, product recommendations, and assisting customers in finding items that suit their preferences.</li><li>Store Organization: Maintain the boutique s cleanliness, organization, and visual merchandising standards to ensure a beautiful and inviting environment.</li><li>Product Knowledge: Develop a strong understanding of our products to confidently assist clients and answer questions.</li><li>Operational Support: Assist with stock replenishment, inventory organization, and processing transactions accurately.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous retail or customer service experience is a must.</p><p>Strong communication and interpersonal skills, a passion for fashion, and a customer-centric mindset.</p><p>Positive attitude, Flexibility, team player, detail-oriented, and able to thrive in a fast-paced environment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and results-driven Talent Acquisition Specialist to join our HR team in Lebanon. In this critical role, you will be responsible for sourcing, recruiting, and onboarding top-tier talent through strategic headhunting and comprehensive HR operations. If you are passionate about connecting exceptional candidates with great opportunities and thrive in a fast-paced environment, this role is for you.</p><p>The purpose of this role is to drive talent acquisition excellence by executing strategic headhunting initiatives and managing end-to-end recruitment processes in Lebanon. The specialist will ensure the organization attracts, hires, and retains high-quality talent while maintaining efficient hiring timelines, exceptional candidate experiences, and a robust talent pipeline.</p><ul><li>Deliver 5+ qualified hires per month via headhunting</li><li>Reduce average time-to-fill to under 30 days</li><li>Maintain 90%+ candidate satisfaction score</li><li>Build and manage a pipeline of 100+ pre-screened candidates</li><li>Achieve 95% retention rate within first 90 days</li><li>Headhunting &amp; sourcing</li><li>CV screening &amp; interviewing</li><li>Manage HR databases &amp; CRM</li><li>Ensure confidentiality &amp; discretion</li><li>Build and maintain relationships with candidates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Headhunting &amp; sourcing</li><li>Applicant Tracking Systems (ATS)</li><li>LinkedIn Recruiter</li><li>CV screening &amp; interviewing</li><li>HR databases &amp; CRM</li><li>Employment law (Lebanon)</li><li>Communication &amp; negotiation</li><li>Time management</li><li>Confidentiality &amp; discretion</li><li>Relationship building</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are currently looking for a Spanish-speaking Technical Support Specialist to join our team. This role is ideal for detail-oriented and tech-savvy individuals who enjoy solving problems and supporting customers in a fast-paced, international environment.</p><p>Key Responsibilities</p><ul><li>Provide technical support to customers in Spanish via email and chat</li><li>Diagnose and resolve issues related to products and services</li><li>Escalate complex cases to higher support levels when needed</li><li>Maintain and update documentation and knowledge base</li></ul><p>Requirements &amp; Qualifications</p><ul><li>Spanish intermediate level (writing/texting required)</li><li>Strong communication and multitasking skills</li><li>Good PC skills ( MS Office )</li><li>Additional languages or experience are a plus</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Spanish intermediate level (writing/texting required)</li><li>Strong communication and multitasking skills</li><li>Good PC skills ( MS Office )</li><li>Additional languages or experience are a plus</li></ul><p></p></section>

<p><h4>Description</h4> <p>Aspire Software is looking for an implementation specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We are looking for a highly motivated and detail-oriented implementation specialist to join our team. In this role, you will own the customer relationship during the implementation phase, working closely with customers and internal teams to ensure a seamless onboarding experience and a successful transition into our platform. This position will be instrumental in supporting customer software migrations and the onboarding of new customers, ensuring implementations are delivered efficiently and to a high standard. You will be responsible for assisting with contract creation, customizing agreements, managing technical integrations, and resolving implementation-related challenges, while maintaining a strong focus on service quality throughout the process.</p> <h4>Requirements</h4> <ul> <li>1–3 years of experience in a technical, data-focused, or implementation-related role (or equivalent internship/academic experience)</li> <li>Strong attention to detail and commitment to data accuracy</li> <li>Comfort working with databases, including writing and executing SQL queries</li> <li>Experience working with structured data formats (CSV, Excel, JSON, etc.)</li> <li>Ability to follow and improve repeatable processes with consistency</li> <li>Strong problem-solving skills and ability to investigate data issues independently</li> <li>Clear written and verbal communication skills</li> <li>Ability to manage multiple onboarding projects and tasks simultaneously</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for an <strong>Implementation Specialist -</strong> to join our team in Lebanon.</p> <p> <strong>Here is a little window into our company:</strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p> <strong>About the Role</strong> </p> <p>We are looking for a highly motivated and detail-oriented Implementation Specialist to join our team. In this role, you will own the customer relationship during the implementation phase, working closely with customers and internal teams to ensure a seamless onboarding experience and a successful transition into our platform. This position will be instrumental in supporting customer software migrations and the onboarding of new customers, ensuring implementations are delivered efficiently and to a high standard. You will be responsible for assisting with contract creation, customizing agreements, managing technical integrations, and resolving implementation-related challenges, while maintaining a strong focus on service quality throughout the process.</p> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <ul> <li>1 3 years of experience in a technical, data-focused, or implementation-related role (or equivalent internship/academic experience)</li> <li>Strong attention to detail and commitment to data accuracy</li> <li>Comfort working with databases, including writing and executing SQL queries</li> <li>Experience working with structured data formats (CSV, Excel, JSON, etc.)</li> <li>Ability to follow and improve repeatable processes with consistency</li> <li>Strong problem-solving skills and ability to investigate data issues independently</li> <li>Clear written and verbal communication skills</li> <li>Ability to manage multiple onboarding projects and tasks simultaneously</li> </ul> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking for a results-driven digital sales &amp; client relations specialist to lead our online growth and manage our social media storefronts.</p><p>This role is designed for a professional who excels at turning digital conversations into loyal customers through a blend of high-touch service &amp; strategic sales follow up.</p></div></section>

<p><b>We're hiring a Business Development Specialist!</b></p><p><br></p><p>If you have a proven track record in business development and experience in industries such as FMCG, Manufacturing, Finance, Retail, or similar sectors, we'd love to hear from you</p><p><strong>Desired Candidate Profile</strong></p><p>If you have a proven track record in business development and experience in industries such as FMCG, Manufacturing, Finance, Retail, or similar sectors, we'd love to hear from you.</p>

<p>The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Applicants must be legally eligible to work in Lebanon. What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats. Purpose The Assistant &amp; IM Officer provides (high-level) administrative support and oversees information management, under the supervision of the Executive Assistant &amp; IM Officer. S/he acts as a reference person for information management risk mitigation activities in the delegation. Accountabilities &amp; functional responsibilities Information management: Under the supervision of the Executive Assistant IM Officer (EAIMO): • Practically follows up on the active monitoring of information security practices in the delegation. • Development and monitoring of access policy users have access to the information they need to perform their duties includes group membership and access monitoring. • Manages and monitors collaborative spaces and databases, including access, and updates information in the reference tools. • Ensures transfer of information is done using the correct platforms. • Performs assessment on the use of non-ICRC tools in the delegation the underlying reasons and provides institutional solutions where available. • Monitors the functional mailbox, distributes incoming messages to the relevant interlocutors and departments. • Organizes, supervises and manages the use of a range of collaborative tools (i.e. TS) and databases. • Updates general information in the reference tools (databases or others). • With certain exceptions dictated by the situation, act as access manager and possibly account manager • Drafts and finalizes correspondence, internal presentations, meeting minutes and other documents, shares information among users when needed. Training and support: • Briefs systematically all new staff on above-mentioned subjects, trains regularly all users and ensures compliance with rules and procedures. • Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol. • Keeps their knowledge and skills up to date on ICRC Information Management tools, digital solutions and institutional platforms (e-mail, information-sharing, records-management, intranet, etc.), informs users on new tools and promotes the adoption of new features and functionalities. Field visits: • Assist the EAIMO and IM Coordinator with visits to the SubDelegations to check the colleagues needs, challenges and provide the necessary training. Certifications / Education required • Bachelor s degree in Business Administration, Information Management or a related field. Professional experience required • A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building. Desired skills • Leadership: Basic • Accountability: Advanced • People Management : Basic • Teamwork &amp; Collaboration: Expert • Representing the ICRC: Advanced • Beneficiary &amp; Client focused: Expert • Information Management: Proficient • Administrative &amp; Executive Support: Advanced • Digital Literacy (MS Office, SharePoint, Outlook): Advanced • Confidentiality &amp; Professionalism: Advanced • Attention to Detail: Advanced • Training &amp; User Support: Advanced • Planning &amp; Organization: Advanced • Events Management: Proficient • Written Communication: Advanced • Verbal Communication: Proficient • Problem Solving: Proficient • Adaptability: Proficient Language • Arabic: Native. • English: Full professional working What we offer • Salary Package: 2 120 3 095 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job). • Transportation Allowance: 13$ per day. • 13th Month of salary paid in December, pro rata basis in accordance with the period worked. • Salary Review/Increase: annually • Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked. • Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions) • International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum. • Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles. Additional information •&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor s degree in Business Administration, Information Management or a related field.<br>• A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building.<br>• Leadership: Basic<br>• Accountability: Advanced<br>• People Management : Basic<br>• Teamwork &amp; Collaboration: Expert<br>• Representing the ICRC: Advanced<br>• Beneficiary &amp; Client focused: Expert<br>• Information Management: Proficient<br>• Administrative &amp; Executive Support: Advanced<br>• Digital Literacy (MS Office, SharePoint, Outlook): Advanced<br>• Confidentiality &amp; Professionalism: Advanced<br>• Attention to Detail: Advanced<br>• Training &amp; User Support: Advanced<br>• Planning &amp; Organization: Advanced<br>• Events Management: Proficient<br>• Written Communication: Advanced<br>• Verbal Communication: Proficient<br>• Problem Solving: Proficient<br>• Adaptability: Proficient<br>• Arabic: Native.<br>• English: Full professional working</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Experience Level: Junior/Mid-Level (1+ Years) Industry: Business Software / ERP (e.g., Odoo) About Us Azkatech is dedicated to delivering exceptional Odoo implementations, maximizing value and minimizing time-to-value for our partners. We foster a culture of continuous improvement, seeking motivated, self-learning individuals who are able to add more value to our clients. Role Overview We are seeking a proactive and detail-oriented Customer Success &amp; After-Sales Specialist to join our team. This role is a hybrid position, combining the relationship-building and strategic aspects of a Customer Success Specialist with the technical and problem-solving duties of an After-Sales Specialist. The ideal candidate will be the primary point of contact for our clients post-implementation, ensuring they achieve maximum value from their ERP/B2B solution while also providing essential technical support. Key Responsibilities Customer Relationship Management: Build and maintain strong, long-term relationships with a portfolio of clients. Act as a trusted advisor, understanding their business needs and challenges to align our solution with their goals. Proactive Engagement: Conduct regular check-ins and proactive health checks to monitor product adoption and user engagement. Identify and address potential issues before they impact customer satisfaction. Technical Support: Serve as the first line of defense for customer issues. This includes troubleshooting technical problems , handling bug reports , error messages , and other system-related issues . Case Management: Efficiently manage a queue of support tickets, ensuring timely and effective resolution in collaboration with the technical support team. Strategic Planning: Participate in periodic business reviews with clients to discuss performance, strategic goals, and potential improvements or expansions. Issue Resolution: Handle customer complaints with empathy and professionalism, acting as a liaison between the client and internal teams to ensure all issues are resolved to the customer s satisfaction. Opportunity Identification: Proactively identify opportunities for upselling or cross-selling new features or services based on a deep understanding of the client s business. Qualifications Proven experience in a similar after-sales, customer success, or account management role within the B2B software industry. Experience with ERP systems. Past support or implementation roles are a plus. Odoo Experience is a Big Plus Demonstrated success in sales, including upselling and cross-selling. Strong analytical and problem-solving skills. Exceptional communication and interpersonal skills. Understanding of B2B market dynamics and research methodologies. Ability to build and maintain strong client relationships. Primary Goals, Approach, and Key Performance Indicators (KPIs) Goal Proactively ensure long-term customer value and retention while reactively providing timely and effective technical support and issue resolution. Approach A hybrid approach combining strategic, relationship-oriented engagement with a reactive, problem-solving mindset . The role balances proactive communication and business planning with efficient and expert-level technical troubleshooting. KPIs Increase in modules used by existing clients. Upsell/cross-sell revenue and pipeline value. Customer retention rate (CRR), Net Promoter Score (NPS), and Customer Satisfaction Score (CSAT). Number of actionable market insights gathered. Why Join Azkatech? Competitive salary and benefits package. Opportunity to work with a leading Odoo Gold partner. Professional development and growth opportunities. Dynamic and collaborative work environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Proven experience in a similar after-sales, customer success, or account management role within the B2B software industry.</p><p>Experience with ERP systems. Past support or implementation roles are a plus. Odoo Experience is a Big Plus</p><p>Demonstrated success in sales, including upselling and cross-selling.</p><p>Strong analytical and problem-solving skills.</p><p>Exceptional communication and interpersonal skills.</p><p>Understanding of B2B market dynamics and research methodologies.</p><p>Ability to build and maintain strong client relationships.</p><h2>Primary Goals, Approach, and Key Performance Indicators (KPIs)</h2><h3>Goal</h3><p>Proactively ensure long-term customer value and retention while reactively providing timely and effective technical support and issue resolution.</p><h3>Approach</h3><p>A hybrid approach combining strategic, relationship-oriented engagement with a reactive, problem-solving mindset . The role balances proactive communication and business planning with efficient and expert-level technical troubleshooting.</p><h3>KPIs</h3><ul><li>Increase in modules used by existing clients.</li><li>Upsell/cross-sell revenue and pipeline value.</li><li>Customer retention rate (CRR), Net Promoter Score (NPS), and Customer Satisfaction Score (CSAT).</li><li>Number of actionable market insights gathered.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly structured and independent Compliance Specialist to establish, operate, and continuously strengthen Telecel Group s compliance, governance, and internal control framework across all operating companies, shared services, and third-party relationships.</p><p>This role is central to Telecel s ability to remain audit-ready, regulator-compliant, investor-grade, and IPO-ready always. The Compliance Specialist will act as the Group s second line of defense, ensuring that policies, controls, and regulatory obligations are not only defined, but actively enforced, evidenced, and monitored.</p><p>You will work directly with the Process &amp; Culture Director to translate Telecel s governance architecture into a living, operating compliance system across Africa, Europe, and shared services.</p><p>You will:</p><ul><li>Build and maintain Telecel s Group-wide compliance framework covering regulatory, financial, HR, data protection, ESG, procurement, and governance obligations.</li><li>Translate policies into controls, ownership, and evidence requirements across all entities.</li><li>Operate the Group compliance calendar, ensuring that statutory filings, audits, certifications, and regulatory obligations are completed on time.</li><li>Maintain the Group policy library, control register, and compliance evidence repository.</li><li>Serve as the central audit and due-diligence interface for external auditors, investors, banks, regulators, and advisors.</li><li>Track and escalate compliance risks, breaches, and control failures across OPCOs.</li><li>Oversee third-party and vendor compliance, including KYC, sanctions, Code of Conduct, and procurement governance.</li><li>Ensure that employment law, data protection, and telecom regulatory requirements are consistently met across jurisdictions.</li><li>Produce audit-ready evidence packs, compliance dashboards, and management reports for Group leadership.</li><li>Work with HR, IT, Finance, Legal, and Operations to embed compliance into day-to-day execution.</li><li>Support the Process &amp; Culture Director in governance design, DoA enforcement, and investor-grade control frameworks.</li></ul><p>Deliverables (Ongoing)</p><ul><li>Group-wide Compliance &amp; Control Framework</li><li>Master Policy Library &amp; Versioned Control Register</li><li>OPCO Compliance Dashboards &amp; Risk Registers</li><li>Audit &amp; Investor Evidence Packs</li><li>Regulatory &amp; Statutory Compliance Tracker</li><li>Vendor &amp; Third-Party Compliance Repository</li><li>Incident &amp; Breach Logs with Remediation Plans</li><li>Quarterly Group Compliance Status Reports</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What You Need to Get the Job Done</p><p>Bachelor s degree in law, Accounting, Risk, Governance, Business, or a related field.</p><p>8+ years of experience in compliance, audit, risk, internal controls, or regulatory governance.</p><p>Experience working with multi-country, regulated, or telecom environments.</p><p>Strong understanding of audit frameworks, ISO controls, financial governance, and regulatory compliance.</p><p>Demonstrated ability to build compliance systems, not just write policies.</p><p>Strong documentation, evidence management, and reporting skills.</p><p>Comfortable challenging senior stakeholders and escalating risk when needed.</p><p>Proficient in Microsoft 365, SharePoint, and compliance documentation tools &amp; Tech-savvy.</p><p>What Will Make Us REALLY Love You</p><p>Experience in telecom, financial services, infrastructure, or Big-4 environments.</p><p>Exposure to bond issuance, IPO preparation, or M&amp;A due diligence.</p><p>Familiarity with ESG, data protection, and third-party risk frameworks.</p><p>Experience implementing ISO-style control and governance systems.</p><p>A mindset that treats compliance as an operating discipline, not a checkbox.</p><p></p></section>