Microsoft Dynamics Jobs in Lebanon

Responsible for ensuring that company projects, installations, products, and operational processes meet the required quality standards and technical specifications. The role includes conducting inspections, monitoring site activities, reviewing documentation, coordinating with engineering and project teams, identifying quality issues, and ensuring corrective actions are implemented. The position supports continuous improvement by maintaining quality procedures, reports, and compliance with company standards. <br> <br>MAIN DUTIES AND RESPONSIBILITIES: <br> <br>• Conduct regular quality inspections on sites, projects, installations, and technical works to ensure compliance with approved standards and specifications. <br>• Monitor installation activities and verify that work is executed according to drawings, technical requirements, and company procedures. <br>• Perform site visits to check workmanship, materials, safety practices, and overall project quality. <br>• Review project documents, technical drawings, BOQs, specifications, and inspection requirements. <br>• Prepare quality inspection reports, site observation reports, and non-conformance reports when required. <br>• Identify quality issues, document findings, and follow up with responsible teams to implement corrective actions. <br>• Coordinate with project managers, engineers, technicians, suppliers, and subcontractors to resolve quality-related issues. <br>• Verify incoming materials, equipment, and products according to specifications before installation or use. <br>• Perform random checks on completed works, installations, and delivered projects before final handover. <br>• Ensure that corrective and preventive actions (CAPA) are properly implemented and closed. <br>• Maintain quality records, inspection checklists, reports, and project documentation. <br>• Assist in developing and improving quality control procedures, checklists, and internal standards. <br>• Support engineering and operations teams in improving installation methods and reducing repeated issues. <br>• Follow up on customer complaints related to technical quality and coordinate solutions with responsible departments. <br>• Conduct audits on operational processes, warehouses, installations, and service activities when required. <br>• Ensure compliance with company policies, safety procedures, and technical standards. <br>• Support project teams during testing, commissioning, and handover stages. <br>• Coordinate with suppliers and manufacturers regarding technical quality issues and product concerns. <br>• Assist in preparing quality presentations, reports, and improvement recommendations for management. <br>• Monitor field teams' performance and provide feedback regarding quality standards. <br>• Perform any additional quality-related tasks assigned by management. <br> <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br> <br>• Bachelor’s degree in Engineering (Electrical, Mechanical, Civil, Industrial) or related technical field. <br>• Minimum 2–3 years of experience in Quality Control, Site Engineering, Project Coordination, or Technical Inspection. <br>• Previous experience working in an engineering company, construction company, contracting company, or technical projects is highly preferred. <br>• Experience with site inspections, installation supervision, and project documentation is an advantage. <br>• Good understanding of technical drawings, specifications, BOQs, and project requirements. <br>• Knowledge of quality standards, inspection procedures, and reporting methods. <br>• Strong attention to detail and ability to identify technical issues. <br>• Good problem-solving and analytical skills. <br>• Ability to prepare professional reports and documentation. <br>• Strong communication skills with engineers, technicians, suppliers, and contractors. <br>• Ability to work on-site and coordinate with multiple teams. <br>• Good knowledge of Microsoft Office applications (Excel, Word, PowerPoint). <br>• Familiarity with ERP, project management, ticketing, or documentation systems is an advantage. <br>• Fluency in Arabic and English; French is an advantage. <br>• Ability to work under pressure and manage multiple projects simultaneously

Responsible for ensuring that company projects, installations, products, and operational processes meet the required quality standards and technical specifications. The role includes conducting inspections, monitoring site activities, reviewing documentation, coordinating with engineering and project teams, identifying quality issues, and ensuring corrective actions are implemented. The position supports continuous improvement by maintaining quality procedures, reports, and compliance with company standards. <br> <br>MAIN DUTIES AND RESPONSIBILITIES: <br> <br>• Conduct regular quality inspections on sites, projects, installations, and technical works to ensure compliance with approved standards and specifications. <br>• Monitor installation activities and verify that work is executed according to drawings, technical requirements, and company procedures. <br>• Perform site visits to check workmanship, materials, safety practices, and overall project quality. <br>• Review project documents, technical drawings, BOQs, specifications, and inspection requirements. <br>• Prepare quality inspection reports, site observation reports, and non-conformance reports when required. <br>• Identify quality issues, document findings, and follow up with responsible teams to implement corrective actions. <br>• Coordinate with project managers, engineers, technicians, suppliers, and subcontractors to resolve quality-related issues. <br>• Verify incoming materials, equipment, and products according to specifications before installation or use. <br>• Perform random checks on completed works, installations, and delivered projects before final handover. <br>• Ensure that corrective and preventive actions (CAPA) are properly implemented and closed. <br>• Maintain quality records, inspection checklists, reports, and project documentation. <br>• Assist in developing and improving quality control procedures, checklists, and internal standards. <br>• Support engineering and operations teams in improving installation methods and reducing repeated issues. <br>• Follow up on customer complaints related to technical quality and coordinate solutions with responsible departments. <br>• Conduct audits on operational processes, warehouses, installations, and service activities when required. <br>• Ensure compliance with company policies, safety procedures, and technical standards. <br>• Support project teams during testing, commissioning, and handover stages. <br>• Coordinate with suppliers and manufacturers regarding technical quality issues and product concerns. <br>• Assist in preparing quality presentations, reports, and improvement recommendations for management. <br>• Monitor field teams' performance and provide feedback regarding quality standards. <br>• Perform any additional quality-related tasks assigned by management. <br> <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br> <br>• Bachelor’s degree in Engineering (Electrical, Mechanical, Civil, Industrial) or related technical field. <br>• Minimum 2–3 years of experience in Quality Control, Site Engineering, Project Coordination, or Technical Inspection. <br>• Previous experience working in an engineering company, construction company, contracting company, or technical projects is highly preferred. <br>• Experience with site inspections, installation supervision, and project documentation is an advantage. <br>• Good understanding of technical drawings, specifications, BOQs, and project requirements. <br>• Knowledge of quality standards, inspection procedures, and reporting methods. <br>• Strong attention to detail and ability to identify technical issues. <br>• Good problem-solving and analytical skills. <br>• Ability to prepare professional reports and documentation. <br>• Strong communication skills with engineers, technicians, suppliers, and contractors. <br>• Ability to work on-site and coordinate with multiple teams. <br>• Good knowledge of Microsoft Office applications (Excel, Word, PowerPoint). <br>• Familiarity with ERP, project management, ticketing, or documentation systems is an advantage. <br>• Fluency in Arabic and English; French is an advantage. <br>• Ability to work under pressure and manage multiple projects simultaneously

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>HOMERS AI LLC is a newly established platform for requesting home services through an App</p><br><br>Job Description<br><p>Location: Beirut, Lebanon<br> Employment Type: Full-time<br> Company: HOMERS AI LLC</p><br><p>Company Description</p><br><p>HOMERS AI LLC is an innovative technology platform that connects homeowners with trusted home service professionals through a mobile app. Our mission is to simplify home service bookings while creating growth opportunities for skilled service providers.</p><br><p>As we continue to expand, we are looking for a proactive and customer-focused Customer Support &amp; Platform Operations Coordinator to join our growing team.</p><br><p>⸻</p><br><p>Job Description</p><br><p>As a Customer Support &amp; Platform Operations Coordinator, you will play a key role in ensuring a seamless experience for both customers and service providers. You will manage customer communications, support vendor onboarding, monitor platform operations, and coordinate service requests from initiation through completion.</p><br><p>This role combines customer service, operational coordination, and platform administration, making it ideal for candidates who enjoy problem-solving, communication, and working in a fast-paced technology environment.</p><br><p>Key Responsibilities</p><br><p>* Serve as the primary point of contact for customers and service providers via phone, WhatsApp, email, and chat.<br> * Respond promptly to customer inquiries and resolve issues professionally.<br> * Assist vendors with registration, onboarding, profile updates, and platform usage.<br> * Monitor the platform dashboard to ensure service requests are assigned and progressing efficiently.<br> * Coordinate between customers, vendors, and internal teams to ensure timely completion of service requests.<br> * Follow up on open cases and maintain high customer satisfaction levels.<br> * Escalate technical or operational issues to the appropriate teams when required.<br> * Maintain accurate records of customer interactions and platform activities.<br> * Generate basic operational reports and highlight recurring issues or opportunities for improvement.<br> * Support the implementation of new platform features and operational processes.<br> * Contribute ideas to improve the overall customer and vendor experience.</p><br><p>⸻</p><br><p>Qualifications</p><br><p>* Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.<br> * 1–2 years of experience in Customer Service, Call Center, Operations, Platform Support, or a similar role.<br> * Excellent communication skills in Arabic and English (French is an advantage).<br> * Strong customer service and relationship management skills.<br> * Excellent organizational and multitasking abilities.<br> * Comfortable working with digital platforms, CRM systems, and online dashboards.<br> * Good analytical and problem-solving skills.<br> * Proficiency in Microsoft Office, particularly Excel and Outlook.<br> * Ability to work independently while collaborating effectively within a team.<br> * Detail-oriented with a proactive and solution-driven mindset.</p><br><p>⸻</p><br><p>What We Offer</p><br><p>* Opportunity to join an exciting and growing technology startup.<br> * A collaborative and supportive work environment.<br> * Professional development and career growth opportunities.<br> * Exposure to technology, operations, and customer experience management.<br> * The chance to contribute to building an innovative platform from the ground up.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About WPP Media</strong></p><br><p>WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. </p><br><p>WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.</p><br><p>For more information, visit wppmedia.com.</p><br><br><p>&amp;nbsp;</p><br><p><strong>Role Summary and Impact</strong></p><br><p>The Programmatic Associate supports the execution, monitoring, and optimization of digital advertising campaigns across leading Demand Side Platforms (DSPs), including Google DV360, Amazon DSP (ADSP), and The Trade Desk. This is an entry-level opportunity designed for recent graduates who are passionate about digital media and eager to build a career in programmatic advertising. Full training and development will be provided.</p><br><ul><li>Assist in setting up and monitoring programmatic campaigns across DV360, ADSP and The Trade Desk.</li><li>Support campaign optimization to improve performance against KPIs.</li><li>Monitor campaign pacing, delivery and basic performance metrics.</li><li>Learn audience targeting, segmentation and inventory management.</li><li>Prepare campaign reports and performance insights.</li><li>Collaborate with internal teams to ensure campaigns launch successfully.</li><li>Complete required platform certifications and participate in ongoing learning.</li><li>Stay updated on programmatic trends and platform developments..</li></ul><p><strong>Skills and Experience</strong></p><br><ul><li>Bachelor’s degree or higher in a <strong>STEM field</strong> (Science, Technology, Engineering, or Mathematics).</li><li>Has a good working ethic, as well as professional integrity, possesses good communication skills, and is passionate towards the digital/programmatic industry.</li><li>Excellent knowledge and skills of Microsoft suits: Excel, PowerPoint etc.&amp;nbsp;</li><li>Knowledge of DV360, Amazon DSP or The Trade Desk is a plus, but not required.&amp;nbsp;</li></ul><p>At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp;amp; WPP Media’s shared core values:</p><br><ul><li>Be <strong>Extraordinary</strong> by <em>Leading Collectively</em> to <em>Inspire transformational Creativity.</em></li><li>Create an <strong>Open</strong> environment by<em> Balancing People and Client Experiences</em> by <em>Cultivating Trust</em>.</li><li>Lead <strong>Optimistically</strong> by <em>Championing Growth</em> <em>and Development</em> to <em>Mobilize the Enterprise</em>.</li></ul><p><strong>Life at</strong><strong> WPP Media</strong><strong> &amp;amp; Benefits</strong><strong>&amp;nbsp;</strong></p><br><p>Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp;amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   &amp;nbsp;</p><br><p>WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. &amp;nbsp;</p><br><p>We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. &amp;nbsp;</p><br><p>Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  &amp;nbsp;</p><br><p>While we appreciate all applications received, only those candidates selected for an interview will be contacted.  &amp;nbsp;</p><br><p><span><span>Please read our Privacy Notice</span></span><span>&amp;nbsp;<span>for more information on how we process the information you provide.</span></span><span>&amp;nbsp;</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Role Overview&nbsp;</strong></p><br><p>The Associate Data Analyst is responsible for collecting, preparing, analyzing, and reporting data to support decision-making across the organization. This role focuses on building reliable dashboards, executing data analyses, maintaining data quality, and supporting business stakeholders with insights.&nbsp;<br> The analyst will work closely with data engineers, senior analysts, and business teams to deliver accurate, timely, and actionable analytics.&nbsp;</p><br><p><strong>Key Responsibilities&nbsp;</strong></p><br><ol><li><p><strong>Data Collection &amp; Preparation </strong></p><br></li></ol><ul><li><p>Extract data from internal systems and SQL-based databases.&nbsp;</p><br></li><li><p>Clean, transform, and validate datasets to ensure accuracy and consistency.&nbsp;</p><br></li><li><p>Maintain documentation, data dictionaries, and metadata.&nbsp;</p><br></li><li><p>Ensure data quality through profiling, auditing, and standardization.&nbsp;</p><br></li></ul><ol><li><p><strong>Analysis &amp; Reporting&nbsp;</strong></p><br></li></ol><ul><li><p>Conduct exploratory data analysis (EDA) to identify trends, anomalies, and patterns.&nbsp;</p><br></li></ul><ul><li><p>Build and maintain dashboards and reports using Microsoft Power BI.&nbsp;</p><br></li></ul><ul><li><p>Support KPI development and automate recurring business reports.&nbsp;</p><br></li></ul><ul><li><p>Perform ad hoc data analyses based on stakeholder requirements.&nbsp;</p><br></li></ul><ol><li><p><strong>SQL &amp; Data Modeling&nbsp;</strong></p><br></li></ol><ul><li><p>Write SQL queries for data extraction, transformation, and validation.&nbsp;</p><br></li></ul><ul><li><p>Work with relational databases (SQL Server, PostgreSQL, MySQL).&nbsp;</p><br></li></ul><ul><li><p>Support data modeling efforts for reporting and self-service analytics.&nbsp;</p><br></li></ul><ul><li><p>Collaborate with Data Engineering on dataset improvements and optimization.&nbsp;</p><br></li></ul><ol><li><p><strong>Business Stakeholder Collaboration&nbsp;</strong></p><br></li></ol><ul><li><p>Work with different departments to understand business questions and data needs.&nbsp;</p><br></li></ul><ul><li><p>Assist in translating business requirements into analytical outputs.&nbsp;</p><br></li></ul><ul><li><p>Present findings clearly to non‑technical and technical audiences.&nbsp;</p><br></li></ul><ul><li><p>Provide analytical support for ongoing projects and initiatives.&nbsp;</p><br></li></ul><ol><li><p><strong>Monitoring &amp; Data Quality Assurance&nbsp;</strong></p><br></li></ol><ul><li><p>Monitor dashboards and ensure data freshness and accuracy.&nbsp;</p><br></li></ul><ul><li><p>Identify data quality issues and coordinate resolutions.&nbsp;</p><br></li></ul><ul><li><p>Validate data pipelines and reporting processes.&nbsp;</p><br></li></ul><ul><li><p>Support continuous improvement of analytical workflows.&nbsp;</p><br></li></ul><ol><li><p><strong>Governance &amp; Compliance&nbsp;</strong></p><br></li></ol><ul><li><p>Follow internal governance standards for reporting and data usage.&nbsp;</p><br></li></ul><ul><li><p>Ensure proper handling of sensitive and confidential data.&nbsp;</p><br></li></ul><ul><li><p>Support compliance with data retention and access policies.&nbsp;</p><br></li></ul><ul><li><p>Apply best practices for version control and documentation.&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>Required Skills &amp; Qualifications</strong></p><br><ul><li><p>Bachelor’s degree in Data Science, Computer Science, or related field.&nbsp;</p><br></li></ul><ul><li><p>Proficiency in Excel (pivot tables, formulas, modeling).&nbsp;</p><br></li></ul><ul><li><p>Basic to intermediate SQL skills.&nbsp;</p><br></li></ul><ul><li><p>Understanding of data analysis, KPIs, and reporting concepts.&nbsp;</p><br></li></ul><ul><li><p>Familiarity with data formats such as JSON, CSV, and Excel.&nbsp;</p><br></li></ul><ul><li><p>Basic exposure to Python is an advantage.&nbsp;</p><br></li></ul><ul><li><p>Strong analytical and critical-thinking skills.&nbsp;</p><br></li></ul><ul><li><p>Good communication and teamwork abilities.&nbsp;</p><br></li></ul><p><strong>Preferred Skills</strong></p><br><ul><li><p>Experience building dashboards in Power BI.&nbsp;</p><br></li></ul><ul><li><p>Familiarity with ETL/ELT concepts&nbsp;</p><br></li></ul><ul><li><p>Exposure to data visualization best practices.&nbsp;</p><br></li></ul><ul><li><p>Basic understanding of data modeling and warehousing.&nbsp;</p><br></li></ul><ul><li><p>Experience with version control (Git) or DevOps environments.&nbsp;</p><br></li></ul><ul><li><p>Experience in Agile/Scrum workflows.&nbsp;</p><br></li></ul><ul><li><p>SSRS&nbsp;</p><br></li></ul><br>Additional Information<br><p><strong>Soft skills:</strong></p><br><ul><li>Excellent organizational skills (ability to prioritize, plan tasks, and respect deadlines).</li><li>Good interpersonal skills.</li><li>Teamwork skills/team spirit.</li><li>Ability to work under stress and respond to tight deadlines.</li><li>High level of autonomy/self-discipline.</li><li>Proactiveness.</li><li>Curious keen to learn and ready for new challenges.</li><li>Ability to work independently.</li><li>Strong willingness to learn and be coached.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training &amp; Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training &amp; Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are seeking a friendly and professional Hostess to join our team in Movenpick Beirut .</p><br><p>As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your warm personality and attention to detail will set the tone for our restaurant and contribute to our mission of delivering exceptional customer service.</p><br><ul><li>Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.&nbsp;</li><li>Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</li><li>Handles the guest greeting upon arrival and their seating through the hostess.</li><li>Ensures that under no circumstances the entrance is left unattended.</li><li>Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</li><li>Makes herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</li><li>Reports cleanliness and maintenance issues to the immediate Supervisor.</li><li>Handles guest complaints as per instructions or consults the immediate Supervisor.</li><li>Does all mise-en place work according to the whole day service requirements.</li><li>To report any equipment failures/problems to the Maintenance Department.</li><li>To participate in any Training/Developments schemes as recommended by senior management.</li><li>Attends all regular departmental briefings and contributes to an open communication within the assigned team.</li><li>To treat guests and colleagues in a polite and courteous manner.</li><li>To observe high standards of personal hygiene.</li><li>To maintain clean and organized side stations at all times.</li><li>To anticipate customers’ needs.</li></ul><br>Qualifications<br><br><ul><li>At least 1 year of customer service experience, preferably in a restaurant setting</li><li>Excellent communication skills in English, both verbal and written</li><li>Proficiency in basic computer skills, including Microsoft Office and email</li><li>Strong multitasking abilities and attention to detail</li><li>Ability to work in a fast-paced environment while maintaining a friendly demeanor</li><li>Basic math skills for managing reservations and table assignments</li><li>Flexibility to work various shifts, including evenings, weekends, and holidays</li><li>Enthusiasm for providing exceptional customer service</li></ul> </div>

About Binayati <br>Binayati is a leading all-in-one property management platform that helps property managers, landlords, building committees, and residential communities manage their operations more efficiently. <br>Our platform centralizes accounting, maintenance, communication, billing, and resident management into one easy-to-use solution. By replacing scattered spreadsheets, paperwork, and endless WhatsApp conversations, Binayati enables property managers to save time, improve transparency, and deliver a better living experience. <br>As we continue to grow, we're looking for a passionate and results-driven Sales Consultant to join our team. <br> <br>About the Role <br>This is a highly consultative, relationship-focused sales role. You won't simply be selling software—you'll be helping property managers and building owners transform the way they manage their communities. <br>You'll spend much of your time meeting clients face-to-face, understanding their operational challenges, demonstrating the platform, and guiding them toward the right solution. <br>If you enjoy meeting people, building trust, and closing meaningful deals, we'd love to meet you. <br> <br>Key Responsibilities <br>Conduct in-person meetings with property managers, building committees, syndicates, and landlords. <br>Identify, qualify, and develop new business opportunities. <br>Understand each client's operational challenges and recommend the most suitable Binayati solution. <br>Deliver engaging product demonstrations and presentations. <br>Prepare tailored proposals and quotations. <br>Manage the complete sales cycle from prospecting to closing. <br>Build long-term relationships with clients and ensure a smooth onboarding experience. <br>Maintain accurate records and sales activities within the CRM. <br>Collaborate with the Customer Success and Product teams to ensure excellent client experiences. <br>Stay informed about market trends, customer feedback, and competitor activity. <br>Achieve monthly and quarterly sales targets while contributing to the company's continued growth. <br> <br>What We're Looking For <br>3–7 years of experience in B2B sales, consultative sales, business development, or account management. <br>Strong communication, presentation, and negotiation skills. <br>Ability to build trust and establish long-term client relationships. <br>Experience selling software, SaaS, technology, real estate, property management, or business solutions is highly preferred. <br>Strong organizational skills with excellent follow-up and attention to detail. <br>Comfortable conducting frequent field visits and client meetings. <br>Proficient with CRM systems and Microsoft Office or Google Workspace. <br>Bachelor's degree in Business, Marketing, Management, or a related field (or equivalent professional experience). <br>Fluent in Arabic and English (French is a plus). <br>Dynamic, professional, and self-motivated. <br>Comfortable working in a target-driven environment with performance-based incentives. <br> <br>Requirements <br>Must own a car and be willing to conduct regular client visits. <br>Based in or able to work full-time from Beirut. <br> <br>Why Join Binayati? <br>Join one of Lebanon's leading PropTech companies. <br>Work with an innovative product that solves real business challenges. <br>Competitive salary plus attractive performance-based commissions. <br>Continuous learning and professional development opportunities. <br>A collaborative, supportive, and ambitious work environment with real opportunities for career growth. <br> <br>Apply Now <br>If you're passionate about sales, enjoy building relationships, and want to be part of a growing technology company that's transforming property management, we'd love to hear from you

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<p>The Student Housing Monitor is responsible for supporting the safety, security, well-being, and smooth daily operation of the University residence halls. The position requires monitoring residence hall entrances and common areas, assisting residents and visitors, maintaining accurate records, reporting incidents and maintenance concerns, and supporting the implementation of Student Housing policies and procedures. This is a shift-based position, with the majority of assigned duties scheduled during evening and night shifts, including weekends, public holidays, and other non-standard working hours, according to the operational needs of Student Housing.</p><p><strong>1. Duties Performed:</strong></p><p>A. Residence Hall Safety, Security, and Access Control</p><ul><li>Monitors residence hall entrances, common areas, and surrounding spaces to help ensure the safety and security of residents, visitors, staff and university property, and conducts regular inspections to identify safety hazards, damage, vandalism, suspicious activity, or other concerns.</li><li>Monitors and controls resident and visitor access to residence halls, floors, and rooms, verifies authorization and identification as required, and follows established procedures for unauthorized entry and late-night access.</li><li>Responds appropriately to emergencies, fire alarms, evacuations, and other urgent situations as a designated safety/fire warden, and promptly notifies appropriate Student Housing, security and/or emergency personnel.</li></ul><p>B. Resident and Visitor Support</p><ul><li>Welcomes and assists residents, visitors, and service personnel, responds to routine inquires, provides information on Student Housing services and procedures, and directs individuals to the appropriate office or staff member when required.</li><li>Answers telephone calls, accurately records and relays messages, and ensures urgent matters are communicated promptly.</li><li>Maintain a professional, respectful, inclusive, and service-oriented approach while interacting with students, visitors, colleagues and other university stakeholders.</li></ul><p>C. Residence Hall Operations and Administrative Support</p><ul><li>Maintains and monitors the residence hall key system, ensuring keys are securely stored, properly accounted for, and any missing, damaged, or unaccounted for keys are promptly reported.</li><li>Reviews current resident lists, room assignments, and shared Student Housing records to ensure accurate information is available and discrepancies are reported appropriately.</li><li>Maintains accurate shift records and prepares timely reports documenting significant incidents, concerns, maintenance issues, follow-up actions, and information requiring attention by subsequent shifts or management.</li><li>Ensures effective shift-to-shift communication by reviewing previous reports and communicating relevant information to incoming staff and Student Housing personnel.</li></ul><p>D. Policy Compliance, Incident Reporting, and Documentation</p><ul><li>Observes and reports violations of Student Housing rules, unusual or concerning resident behavior, safety concerns, and other incidents through established reporting and escalation procedures.</li><li>Accurately and objectively documents incidents, operational concerns, maintenance issues, facility damage, and other matters through approved reporting system, and follows up as required.</li><li>Escalated matters requiring intervention to the Head Resident, Student Housing Manager, Building Supervisor, or other designated university personnel in accordance with established procedures.</li></ul><p>E. Professional Conduct and Development</p><ul><li>Maintains the confidentiality and privacy of resident information and demonstrates professionalism, sound judgment, reliability, discretion, and composure when handling routine and urgent situations.</li><li>Takes initiative to address routine operational issues, completed assigned responsibilities with minimal supervision, and appropriately escalated matters requiring additional support.</li><li>Participates in required training, staff meetings, emergency preparedness activities, and professional development programs.</li><li>Performs other related duties assigned by the Student Housing Manager or designated supervisor in support of Student Housing operations.</li></ul><p><strong>2. Work Contacts:</strong></p><p>Regular contact with:</p><ul><li>Student Housing Manager</li><li>Head Resident</li><li>Resident Assistants</li><li>Students and residents</li><li>Parents and visitors, as applicable</li><li>Protection personnel</li><li>Building Supervisors and maintenance personnel</li><li>Housekeeping and other service personnel</li><li>Relevant University offices and departments</li></ul><p><strong>3. Independence of Operation:</strong></p><p>Reports to the Student Housing Manager. Works according to established policies and well-defined procedures. Supervisor checks work performance as required.</p><p><strong>4. Supervisory Responsibility:</strong></p><p>None.</p><p><strong>5. Physical Effort:</strong></p><p>Slight physical effort involving standing and walking for extended periods while inspecting facilities and following up with service personnel. Approximately 50% of work time.</p><p><strong>6. Work Conditions:</strong></p><p>Work is primarily performed within University residence halls and includes reception areas, entrances, common spaces, and other designated indoor and outdoor areas.</p><p><strong>Desired Candidate Profile</strong></p>Completion of secondary education (BAC II) is required. 3 years of related experience preferable in a teaching institution. Previous experience in student services, residence life, customer service, hospitality, reception, or a related operational environment is considered an advantage. Good command of written and spoken English. Knowledge of Arabic is required, and knowledge of additional languages is considered an advantage. Good working knowledge of Microsoft Word, Excel, email, and basic online record-management systems. Strong verbal and written communication, interpersonal, organizational, and report-writing skills. Previous experience in student services, residence life, customer service, hospitality, reception, or a related operational environment is considered an advantage.

<p><h4>Great customer service does more than answer questions</h4> <p>It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <h4>Why this opportunity matters</h4> <p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p> <h4>About our client</h4> <p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p> <p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p> <h4>What you’ll own</h4> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p> <h4>Requirements</h4> <h4>What makes you successful</h4> <p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You’ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p> <h4>Benefits</h4> <h4>What’s in it for you</h4> <p>This is a full-time opportunity with a base salary of $250 to $350 per month, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p> <p>Working hours are 9:00 AM to 6:00 PM, including a two-hour break.</p> <p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.</p> <p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p> <h4>Ready to take ownership?</h4> <p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p> <p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p></p><p></p>

<p>JOB TITLE : Safeguarding Coordinator LOCATION : Beirut based with regular travel to Mount Lebanon, North (T5 and Akkar), Bekaa (North, West and Central), and South ORGANIZATION PURPOSE: ABAAD aims at achieving gender equality as an essential condition to sustainable social and economic development in the MENA region. ABAAD has a proven record in working in addressing GBV in emergency settings. JOB PURPOSE: The role of the Safeguarding Coordinator is to oversee the development, implementation, and effectiveness of ABAAD s safeguarding systems across all programs and operations. This role aims to ensure the prevention of and response to sexual exploitation and abuse (SEA), and all other forms of misconduct, while strengthening accountability to affected populations (AAP) and promoting a culture of safety, ethics, and accountability. Reporting Lines: • Position Reports to: Director • Position directly supervises: Safeguarding Officer KEY RESPONSABILITIES: • Develop, strengthen, and monitor effective safeguarding systems across ABAAD, including policies, procedures, reporting mechanisms, and risk mitigation measures. • Ensure safeguarding policies are aligned with international best practices, donor requirements, and inter-agency standards. • Support the institutionalization of safeguarding across programs, operations, HR, and partnerships. • Provide technical guidance to management and staff on safeguarding risk management. • Design and deliver context-specific safeguarding, PSEA, and AAP trainings for staff, volunteers, consultants, and partners. • Provide ongoing coaching and mentoring to internal teams and partners to strengthen safeguarding capacity. • Conduct regular field visits for monitoring, technical support, consultation, and follow-up. • Coordinate and monitor the implementation of ABAAD s safeguarding workplan across all field locations. • Oversee and strengthen ABAAD s Complaints, Feedback, and Response Mechanism (CFRM), ensuring they are accessible, confidential, and survivor-centered. • Produce regular analytical reports (monthly, semi-annual, and annual) with clear recommendations for management action. • Lead safeguarding investigations, ensuring survivor-centered, confidential, and impartial processes and maintaining accurate case documentation and evidence management. • Ensure safe referrals and coordination with internal and external support services, as appropriate. • Actively participate in PSEA Network meetings, AAP Working group, working groups, and inter-agency safeguarding initiatives at national and sub-national levels. • Serve as the organizational focal point for CHS, ensuring ABAAD s safeguarding, accountability, and quality systems are aligned with CHS commitments, and coordinating CHS self-assessments and follow-up actions. • Supervise and provide technical guidance to the Safeguarding Officer. Data Protection and Retention: Data Collection : ABAAD will process the information you provide in your application for the purpose of evaluating your suitability for the advertised position. This data may include personal information such as your name, contact details, education, work experience and samples, and other relevant information. Data Retention : ABAAD will retain your data for a period of up to 7 years following project completion. This retention period may be extended in specific circumstances, such as legal obligations or ongoing disputes. ABAAD may further retain your name and date of application in the organisation s internal supplier log. Data Security : ABAAD is committed to protecting your personal data. We have implemented appropriate technical and organisational measures to ensure the security of your data. Your Rights : You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. You may withdraw your application and request the deletion of your data by email. You also have the right to data portability. Data Sharing : Your data may be shared with relevant third parties, such as background check providers or reference checkers, as necessary for the recruitment process. How to apply Interested candidates in this position should send their CV and Cover Letter to EMAIL_ADDRESS and include the job title "Safeguarding Coordinator" in the email subject by July 28, 2026. Applications received after the closing date will not be considered. Only shortlisted candidates will be contacted.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in social sciences, law, psychology, social work, international development, or a related field (Master's degree is an asset).</li><li>A minimum of 3 to 5 years of relevant experience</li><li>Demonstrated experience in:<ul><li>Safeguarding policy development and implementation</li><li>Managing complaints and feedback mechanisms</li><li>Safeguarding investigations (strong asset)</li><li>Capacity building and training facilitation</li></ul></li><li>Strong knowledge of humanitarian safeguarding standards.</li><li>Strong communication and interpersonal skills</li><li>Commitment to human rights and gender equality</li><li>A Flexible pro-active attitude</li><li>Ability to work well as an individual and in a team</li><li>Ability to manage an unpredictable workload in a challenging environment</li><li>Ability to work across socio-cultural and religious contexts</li><li>A belief in ABAAD's mission and vision</li><li>A respect for ABAAD Code of Conduct and its PSEA Policy</li><li>Fluency in spoken and written Arabic and English. French is a plus</li><li>High Proficiency in Microsoft Office</li></ul>

<p><h4>Job overview</h4> <p>Reporting to the Regional Claims Manager, the Claims Manager holds a senior leadership role responsible for the comprehensive management, operational performance, and strategic direction of the regional health claims unit. This position thrives in an agile, multitasking office environment and serves as a crucial operational link between global/regional management and the local processing team. The Claims Manager is fully accountable for driving team productivity, developing departmental strategies, preparing executive metric reports, and overseeing complex or high-value adjudications. Demonstrating high adaptability, this leader extends beyond traditional claims functions to coordinate cross-functional activities, optimize local workflows, and ensure service delivery consistently exceeds client and stakeholder expectations.</p> <h4>What you do</h4> <h4>Key responsibilities</h4> <p>Responsibilities include, but are not limited to:</p> <ul> <li>Leading a team of claims adjusters to achieve departmental KPIs aligned with organizational goals.</li> <li>Acting as a liaison between global management and the claims team to ensure clear communication and alignment of objectives.</li> <li>Developing and implementing departmental strategies and goals.</li> <li>Providing regular updates and reports to regional management on team performance, claims processing, and customer satisfaction.</li> <li>Participating in strategic planning with clear decision-making processes.</li> <li>Offering guidance, training, and mentorship to team members to enhance skills and performance.</li> <li>Monitoring team workload and ensuring equitable task distribution.</li> <li>Reviewing complex or escalated claims and advising on claim determinations.</li> <li>Resolving escalated customer inquiries and complaints regarding claims.</li> <li>Analyzing claims data and performance metrics to identify trends and opportunities for process improvement.</li> <li>Preparing and presenting reports on claims activities, outcomes, and key performance indicators (KPIs) to senior management.</li> <li>Utilizing data analysis to drive strategic decisions and optimize claims processes.</li> <li>Actively engaging in operational activities beyond claims to ensure coordinated service delivery that meets and surpasses client expectations.</li> <li>Assisting in developing and updating claims policies and procedures.</li> <li>Ensuring team compliance with all regulatory and company guidelines.</li> <li>Preparing and presenting regular reports on claims activity, performance metrics, and trends.</li> <li>Analyzing data to identify improvement areas and implementing corrective actions.</li> <li>Performing other ad hoc duties as required.</li> </ul> <h4>What you bring</h4> <h4>Requirements</h4> <p>To excel in this role, you should possess the following skills and experience:</p> <ul> <li>Bachelor’s degree in medical/paramedical fields, finance, business administration, insurance, or a closely related operational discipline is preferred.</li> <li>Minimum of 8 years of progressive, hands-on experience in claims management, third-party administration (TPA), or health insurance operations.</li> <li>At least 4 years in a supervisory, leadership, or management role with a proven track record of effectively managing teams and achieving complex operational objectives.</li> <li>Strong analytical skills with the ability to interpret complex data, identify trends, detect inefficiencies, and make confident, data-driven decisions.</li> <li>Detail-oriented with excellent organizational, project management, and time management capabilities, adept at handling multiple priorities in a fast-paced environment.</li> <li>Proficiency in claims management software and Microsoft Office Suite.</li> <li>Flexibility to adapt to evolving business needs and perform well under pressure.</li> <li>Hybrid working options available in line with business requirements and regional policies.</li> <li>Legal authorization to work in the country of operations.</li> </ul> <h4>Desirable</h4> <ul> <li>8 to 10 years of total experience in healthcare, insurance, or TPA industries.</li> <li>Experience with process optimization methodologies such as Lean, Six Sigma, or Agile operational tracking is advantageous.</li> <li>Fluency in English, both written and verbal.</li> </ul> <h4>Personal attributes</h4> <ul> <li>Thinks globally while executing locally, effectively translating performance metrics and data trends into sustainable organizational success.</li> <li>Balances strategic thinking with practical execution.</li> <li>Confident communicator and facilitator, skilled at building trust across diverse stakeholder groups.</li> <li>Collaborative and resilient, thriving in dynamic, global environments.</li> </ul> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>How we hire</h4> <p>We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>AI policy</h4> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic in electronic format. • Minimum report submitted should not be less than 30 pages minimum. • The report must be supported by reliable figures and numbers. • A 2 to 4 pages executive summary of the report. • Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals . In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations . France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration . Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>A Master's degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable. Previous experience in policy development is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Department</h4> <p>Nutrition and Food Science</p> <h4>Campus</h4> <p>Byblos/Beirut</p> <h4>Expected start date</h4> <p>Fall 2027</p> <h4>Deadline for applying</h4> <p>Open until filled</p> <h4>Position summary</h4> <p>The Department of Nutrition and Food Science in the School of Arts and Sciences at the Lebanese American University invites applicants for a tenure-track faculty position at the rank of assistant/associate professor of nutrition/food science. The department is seeking a highly qualified and motivated full-time faculty member who is committed to innovative teaching, research, program development, academic advising, and institutional and community service. Prospective candidates must have earned a Ph.D. in nutrition, food science, or a closely related field. The successful candidate will have a proven publication track record in top tier journals alongside the ability to attract grant funding and is expected to teach a variety of courses.</p> <h4>Responsibilities</h4> <ul> <li>Teach undergraduate and graduate courses in nutrition, dietetics, and/or food science.</li> <li>Advise undergraduate and graduate students.</li> <li>Supervise theses and capstone projects.</li> <li>Build a strong research program and attract external funding.</li> <li>Contribute to curriculum development.</li> <li>Contribute to the strategic plan of the department.</li> <li>Engage in service to the department, the school, the university, and the profession.</li> <li>Additional duties may be set by the department in light of departmental needs and priorities.</li> </ul> <h4>Qualifications</h4> <ul> <li>A Ph.D. in nutrition, food science, or a closely related field from a recognized institution.</li> <li>Evidence of an established research agenda.</li> <li>Evidence of full-time, successful university teaching.</li> <li>Licensed Dietitian (LD) or Registered Dietitian (RD) credential is a plus.</li> </ul> <h4>The department</h4> <p>The Department of Nutrition and Food Science is one of the departments of the School of Arts and Sciences at LAU. The department offers a BS in Nutrition and Dietetics, a Combined Program in Nutrition and Dietetics, a Dietetic Internship program, and a Minor in Nutrition, a Minor in Food Innovation and Management, and an MS in Nutrition.</p> <h4>The university</h4> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <h4>Application requirements</h4> <p>Prospective candidates should refer to position no. AS-28-1 and include the following attachments:</p> <ul> <li>Letter of interest</li> <li>Complete CV with a list of publications</li> <li>Research statement (one page)</li> <li>Teaching statement (one page)</li> <li>The names of three references. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process.</li> </ul></p><p></p>

<p><h4>Department</h4> <p>Nutrition and Food Science</p> <h4>Campus</h4> <p>Byblos/Beirut</p> <h4>Expected start date</h4> <p>Fall 2027</p> <h4>Deadline for applying</h4> <p>Open until filled</p> <h4>Position summary</h4> <p>The Department of Nutrition and Food Science in the School of Arts and Sciences at the Lebanese American University invites applicants for a tenure-track faculty position at the rank of assistant/associate professor of nutrition/food science. The department is seeking a highly qualified and motivated full-time faculty member who is committed to innovative teaching, research, program development, academic advising, and institutional and community service. Prospective candidates must have earned a Ph.D. in nutrition, food science, or a closely related field. The successful candidate will have a proven publication track record in top tier journals alongside the ability to attract grant funding and is expected to teach a variety of courses.</p> <h4>Responsibilities</h4> <ul> <li>Teach undergraduate and graduate courses in nutrition, dietetics, and/or food science.</li> <li>Advise undergraduate and graduate students.</li> <li>Supervise theses and capstone projects.</li> <li>Build a strong research program and attract external funding.</li> <li>Contribute to curriculum development.</li> <li>Contribute to the strategic plan of the department.</li> <li>Engage in service to the department, the school, the university, and the profession.</li> <li>Additional duties may be set by the department in light of departmental needs and priorities.</li> </ul> <h4>Qualifications</h4> <ul> <li>A Ph.D. in nutrition, food science, or a closely related field from a recognized institution.</li> <li>Evidence of an established research agenda.</li> <li>Evidence of full-time, successful university teaching.</li> <li>Licensed Dietitian (LD) or Registered Dietitian (RD) credential is a plus.</li> </ul> <h4>The department</h4> <p>The Department of Nutrition and Food Science is one of the departments of the School of Arts and Sciences at LAU. The department offers a BS in Nutrition and Dietetics, a Combined Program in Nutrition and Dietetics, a Dietetic Internship program, and a Minor in Nutrition, a Minor in Food Innovation and Management, and an MS in Nutrition.</p> <h4>The university</h4> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <h4>Application requirements</h4> <p>Prospective candidates should refer to position no. AS-28-1 and include the following attachments:</p> <ul> <li>Letter of interest</li> <li>Complete CV with a list of publications</li> <li>Research statement (one page)</li> <li>Teaching statement (one page)</li> <li>The names of three references. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>NORCAP works to improve aid to better protect and empower people affected by crisis and climate change. We do this by providing expertise and solutions to humanitarian, development and peacebuilding partners, because we believe working together is the best way to reduce needs, risks and vulnerability over time. We seek and promote more effective ways of working at the global level and in the field. NORCAP’s aim is not only to reduce needs, but also to create choice and opportunity for vulnerable people. NORCAP works with and through our partners to improve aid in two complementary ways:</p><br><p>• We provide targeted expertise to strengthen our partners’ response.<br>• We collaborate with partners to develop solutions to un-met gaps and challenges.</p><br><p>This role supports NORCAP’s commitment to strengthening evidence-based decision-making and improving the quality of services delivered to people affected by crisis through trusted data and actionable analysis.</p><br><p>The Ministry of Social Affairs (MoSA) in Lebanon manages large-scale data systems that support both emergency response activities and national social protection programmes, including AMAN and the Social Safety Nets programme. The ministry is currently addressing challenges related to fragmented datasets, data quality, validation processes, and the need for reliable analytical outputs to support operational and strategic decisions.</p><br><p><strong>The Role</strong></p><br><p>The National Data Adviser will provide focused technical support to strengthen the quality, reliability, and usability of priority datasets within the Ministry of Social Affairs. Working closely with ministry teams, the successful candidate will clean and validate critical datasets, develop practical analytical tools, and produce decision-ready outputs that improve programme planning and implementation. Success in this role will be measured through the delivery of high-quality datasets, dashboards, analytical products, and documentation that support continuity beyond the assignment.</p><br><p>The position is based in Beirut, Lebanon, on a 12-month contract with the possibility of extension subject to funding and performance. The role reports to the Ministry Line Manager and the NORCAP Thematic Manager.</p><br><p><strong>As the National Data Adviser, you will take on the following responsibilities:</strong></p><br><p><strong>Role and Responsibilities</strong></p><br><ul><li>Engage with Ministry of Social Affairs leadership, technical teams, and stakeholders to identify priorities, define methodologies, and develop a realistic workplan.</li><li>Assess priority datasets, systems, tools, and existing analytical products to identify data quality issues, inconsistencies, duplication, and operational risks.</li><li>Clean, validate, reconcile, and maintain priority datasets, with particular attention to displacement, beneficiary, and payment-related data.</li><li>Design and implement practical data cleaning, validation, and deduplication approaches, including the development of scripts and methodologies where appropriate.</li><li>Develop, improve, and maintain decision-ready dashboards and analytical products that support operational and strategic decision-making.</li><li>Produce analytical briefs and insights on key trends, geographic coverage, and programme performance, presenting findings to stakeholders for review and validation.</li><li>Develop clear documentation, standard operating procedures, guidance materials, and handover packages to support continuity and sustainable use of data products.</li><li>Ensure compliance with data protection and confidentiality standards while contributing to knowledge sharing, collaboration, and other NORCAP priorities.</li></ul><p><strong>Qualifications and Experience</strong></p><br><p><i>To excel in this role, candidates should possess the following qualifications and skills:</i></p><br><ul><li>5 to 7 years of professional experience in data analysis, data management, or a closely related field, including work with large and complex datasets.</li><li>Demonstrated ability to deliver high-quality analytical outputs and results within challenging timelines and evolving operational contexts.</li><li>Strong technical proficiency in Python and/or R, SQL, Power BI and/or Tableau, and advanced Microsoft Excel.</li><li>Proven experience in data cleaning, validation, deduplication, data visualisation, and the development of decision-support products.</li><li>Experience within humanitarian, emergency response, social protection, public sector, or government data systems is highly desirable.</li><li>Strong analytical, communication, prioritisation, and problem-solving skills.</li></ul><p>Please read <strong>the attached terms of reference</strong> for more details before applying.</p><br><p><strong>What We Offer</strong></p><br><p><i>In recognition of your expertise and contributions, we provide the following benefits and opportunities:</i></p><br><ul><li>Rewarding work for a renowned global organisation</li><li>Access to a network of humanitarian, peace, and development professionals</li><li>A dedicated Staff Care Unit</li><li>Eligible for consideration for NORCAP membership and future assignments, subject to a successful performance review.</li></ul><p><strong>How to Apply</strong></p><br><p>Based on what you have read so far, do you think you could be a good fit? If so, please follow these steps and apply!</p><br><ul><li>When submitting your application, kindly register in English your full employment history and education. Please include your full name as written in your passport. Uploaded CVs alone will not be reviewed.</li><li>NORCAP reserves the right to conduct a full background check on shortlisted candidates.</li><li>Approved Health Certificate will be required prior to contract commencement and assignment.</li><li>Feedback will be given to all applicants within four weeks after the closing of this advertisement.</li><li>Apply before 22.09.2026, 23:59 (Oslo time).</li></ul><p>We look forward to receiving your application!</p><br><p><strong>Our Values &amp; Commitment</strong></p><br><p><strong>NORCAP is part of the Norwegian Refugee Council (NRC).</strong></p><br><p>All NRC employees are expected to act in accordance with the <strong>organisation’s values.</strong></p><br><p>Being <strong>dedicated, innovative, inclusive, and accountable</strong> are behaviours and beliefs that guide how we work and how we build relationships. We are committed to creating a safe, respectful, and inclusive workplace where everyone feels valued, empowered, supported, and a genuine sense of belonging.</p><br><p>NORCAP values <strong>diversity, equity, and inclusion</strong> and welcomes applications from all qualified candidates. We believe that a diverse workforce strengthens our ability to respond effectively to the needs of people affected by crisis.</p><br><p>NRC has <strong>a zero-tolerance stance toward any form of exploitation or abuse, including sexual exploitation, abuse, and harassment (SEAH)</strong>, and we do not tolerate inaction when concerns arise.</p><br><p>All offers are subject to reference and background checks conducted in line with our safeguarding standards, and NORCAP reserves the right to conduct a full background check on shortlisted candidates.</p><br><br> </div>

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily site activities related to solar PV systems, inverters, batteries, electrical panels, protection systems, and associated electrical works. <br>• Lead technicians and subcontractors and assign their daily tasks according to the approved work plan. <br>• Ensure installations comply with approved drawings, BOQ, technical specifications, and company standards. <br>• Review single-line diagrams, electrical layouts, cable schedules, load calculations, datasheets, and site requirements before execution. <br>• Supervise the installation of solar panels, mounting structures, inverters, batteries, electrical panels, cables, earthing, and protection devices. <br>• Ensure correct cable sizing, routing, termination, labeling, polarity, phase distribution, and electrical connections. <br>• Verify proper installation of AC/DC protection devices, circuit breakers, isolators, surge protection, and earthing systems. <br>• Configure and troubleshoot solar inverters, battery systems, monitoring platforms, communication devices, and energy management systems. <br>• Conduct electrical testing, including voltage, current, insulation resistance, continuity, polarity, and earth resistance tests. <br>• Coordinate with the Project Coordinator, Technicians team, clients, suppliers, warehouse, and other site contractors. <br>• Prepare and follow up on material requests and report missing, damaged, or incorrect materials. <br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures. <br>• Conduct site inspections and identify technical issues, installation errors, risks, and required corrective actions. <br>• Prepare daily site reports, testing records, material usage reports, completed-work records, and progress updates. <br>• Coordinate system testing, commissioning, client demonstrations, inspections, and final handover activities. <br>• Ensure all equipment is properly installed, labeled, tested, configured, and documented. <br>• Maintain updated records of inverter settings, battery configurations, monitoring credentials, serial numbers, and testing results. <br>• Provide technical guidance and on-site training to technicians when required. <br>• Ensure tools, testing instruments, safety equipment, and company assets are properly used and maintained. <br>• Support preventive and corrective maintenance for installed renewable energy systems. <br>• Ensure all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure. <br> <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br>• Bachelor’s degree in Electrical Engineering, Renewable Energy Engineering, or a closely related field. <br>• Minimum of 3 years of practical experience in solar PV, energy storage, electrical installation, supervision, testing, and commissioning. <br>• Strong knowledge of AC and DC electrical systems, solar inverters, lithium batteries, electrical panels, protection systems, and earthing. <br>• Good understanding of on-grid, off-grid, hybrid, residential, commercial, and industrial solar systems. <br>• Ability to read single-line diagrams, electrical layouts, BOQ, cable schedules, datasheets, and technical manuals. <br>• Good knowledge of cable sizing, load calculations, voltage drop, short-circuit protection, phase balancing, and system capacity calculations. <br>• Practical experience with electrical testing instruments, solar monitoring platforms, and inverter configuration tools. <br>• Strong knowledge of electrical safety requirements and safe working procedures. <br>• Strong leadership skills and the ability to supervise technicians, subcontractors, and daily site activities. <br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills. <br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines. <br>• Good knowledge of Microsoft Office; AutoCAD and ERP/Odoo experience are advantages. <br>• Strong attention to detail and the ability to work under pressure and at different project sites. <br>• Fluency in Arabic and good command of English; French is an advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions.<br> Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.<br> Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.<br> This is a sales role.<br> The Head of Wholesale is responsible for winning international wholesale new business , driving new business initiatives, and managing the profitability of account activities.<br> This role involves hunting and winning major global accounts and representing the company at industry events, and aligning trading activities with the company's overall strategy.<br> Main Areas of Responsibility Business Development and Sales Management: Winning new business and increase sales in the wholesale segment, aiming to add a specific number of new accounts each quarter.<br> This a new business development role.<br> Support acquisition of global accounts and tier 1 and 2 international enterprises.<br> Manage the buying and selling processes and the overall profitability of accounts.<br> This is a target sales role (induvial and team targets) Develop and execute a comprehensive business development strategy to drive growth and increase market share.<br> Team Leadership and Development: Lead and develop the team's technical and professional skills.<br> Serve as the primary point of contact for escalation for anything related to the partners.<br> Regularly communicate updates on account progress and new requirements to ensure smooth operations.<br> Supervise the amendment of contracts to ensure compliance with organizational standards and perform quality checks.<br> Strategic Representation and Networking: Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment.<br> Keep the trading team updated with the latest industry changes and developments.<br> Financial and Operational Oversight: Oversee the follow up, if needed, for the collection of invoices.<br> Establish clear objectives and KPIs for traders that align with the company's strategic goals.<br> Educational and Professional Qualifications: Required: University Graduate in Business or Marketing.<br> Preferred: MBA or equivalent postgraduate qualification.<br> MUST have 10 plus years of related experience CPaaS or telecom industry, with a proven track record in winning business in Wholesale.<br> Skills: Proven new business/sakes winnign experience in SMS Wholesale and trading clients Strong account management skills dealing with Mega/multiple accounts Experience with dealing with business like TikTok, Microsoft, Google.<br>. Demonstrated ability to achieve strong sales results in targeted enviroment Effective leadership skills capable of driving the account management team towards achieving business and operational goals.<br> Excellent skills in conflict resolution, problem-solving, and interpersonal communications.<br> Proficient in mentoring and coaching team members across various levels.<br> Understanding of pricing strategies and financial management within the trading sector.<br> Willingness and ability to travel frequently for business needs.<br> Commitment to continuous professional development through industry-related education.<br> Strong relationship-building and influential skills.<br></span> </div>