Microsoft Dynamics Jobs in Lebanon
1436 Jobs Found
Confidential
Lebanon - Beirut
Electrical Project Manager
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<br>Location
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<br>Africa-based project assignment. The specific project location and mobilization arrangements will be discussed with shortlisted candidates.
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<br>The Opportunity
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<br>We are seeking an experienced Electrical Project Manager to lead the planning, execution, coordination, and delivery of electrical works for major construction projects in Africa. The successful candidate will manage all electrical project activities from mobilization through testing, commissioning, and handover, while maintaining the required standards for safety, quality, cost, and programme.
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<br>This is a senior site-based role for a practical, commercially aware electrical professional with a strong record of delivering complex building, infrastructure, industrial, or MEP projects in African markets. Proven experience working with multicultural project teams, local subcontractors, consultants, suppliers, and authorities is essential.
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<br>Position Detail
<br>Requirement
<br>Job Title
<br>Electrical Project Manager
<br>Employment Type
<br>Full-time, project-based assignment
<br>Location
<br>Africa-based project assignment
<br>Reporting To
<br>Project Director / Construction Manager
<br>Discipline
<br>Electrical / MEP Construction
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<br>Key Responsibilities
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<br>The Electrical Project Manager will take full responsibility for the delivery of electrical works in accordance with the approved scope, technical specifications, drawings, programme, and budget. The role will lead site electrical teams and coordinate closely with the main project team, MEP disciplines, consultants, subcontractors, suppliers, and client representatives.
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<br>Key responsibilities include:
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<br>Plan, organize, and manage all electrical construction activities, including mobilization, work sequencing, resource allocation, installation, testing, commissioning, and handover.
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<br>Review electrical drawings, specifications, BOQs, and project requirements; identify technical discrepancies, coordination issues, and constructability risks before they affect progress.
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<br>Coordinate electrical installations with civil, architectural, mechanical, plumbing, fire and life-safety, ELV, ICT, and specialist systems.
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<br>Develop and monitor detailed electrical work programmes, manpower plans, equipment needs, material schedules, and procurement priorities.
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<br>Lead and supervise engineers, supervisors, foremen, technicians, and electrical subcontractors to achieve planned production and quality targets.
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<br>Manage subcontractor performance, site productivity, work-front availability, and compliance with approved method statements and inspection procedures.
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<br>Review and control electrical material submittals, shop drawings, samples, technical data, testing plans, and commissioning documentation.
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<br>Ensure timely resolution of RFIs, site instructions, design coordination matters, variations, and technical issues.
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<br>Monitor project costs, electrical budgets, quantities, material consumption, productivity, change orders, and potential commercial claims; provide accurate forecasts to project management.
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<br>Enforce health, safety, environmental, and quality requirements throughout the electrical scope of work.
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<br>Coordinate inspections, testing, energization, commissioning, snagging, and final handover with relevant stakeholders.
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<br>Prepare and submit regular progress reports covering completed works, programme status, manpower, procurement, technical issues, risks, and corrective actions.
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<br>Build effective working relationships with consultants, clients, local teams, authorities, vendors, and subcontractors in the project country.
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<br>Required Qualifications and Experience
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<br>Area
<br>Minimum Requirement
<br>Education
<br>Bachelor’s degree in Electrical Engineering or a closely related discipline. Professional registration is an advantage.
<br>Overall Experience
<br>At least 10 years of electrical construction or MEP delivery experience, including a minimum of 5 years in an Electrical Project Manager or senior electrical management role.
<br>Africa Experience
<br>Demonstrated experience delivering electrical works on construction projects in one or more African countries is required.
<br>Project Background
<br>Experience on large-scale building, infrastructure, industrial, energy, hospitality, healthcare, commercial, or mixed-use developments is preferred.
<br>Technical Expertise
<br>Strong knowledge of LV and MV electrical distribution, lighting, power, earthing, lightning protection, generators, UPS, ATS, ELV systems, testing, commissioning, and handover requirements.
<br>Commercial Capability
<br>Ability to manage budgets, cost reports, variations, subcontract packages, procurement planning, and productivity.
<br>Software
<br>Proficiency in AutoCAD, MS Office, and project-planning or reporting tools. Knowledge of BIM/Revit is an advantage.
<br>Languages
<br>Professional English is essential. French, Arabic, Portuguese, or relevant local-language capability is an advantage.
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<br>Candidate Profile
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Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>
DHL
Lebanon - Amman
<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span ><span><span Times New Roman";"> </span></span></span></strong><span dir="LTR"></span><strong><u><span><font size="3" face="arial">Job Purpose</font></span></u></strong></p></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font size="3"><p ><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><p ></p><div align="left"><font size="3"><br></font></div><span ><div ><font size="3"></font><p ><u><span><strong><font size="3">Principal<span> </span><font face="arial">Accountabilities</font></font></strong></span></u></p><p ><span></span></p><p ><span><span>a)<span > <span> </span></span></span></span><span dir="LTR"></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span><span></span></p><p ><span></span></p><p ><span><span>b)<span > <span> </span></span></span></span><span dir="LTR"></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>c)<span > <span> </span></span></span></span><span dir="LTR"></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>d)<span > <span> </span></span></span></span><span dir="LTR"></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>e)<span > <span> </span></span></span></span><span dir="LTR"></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>f)<span > <span> </span></span></span></span><span dir="LTR"></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>g)<span > <span> </span></span></span></span><span dir="LTR"></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>h)<span > <span> </span></span></span></span><span dir="LTR"></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><p ><strong ><u><span><br></span></u></strong></p><p ><strong ><u><span><font size="3">Nature and Scope</font></span></u></strong></p><p ><span></span></p><div ><font size="3"></font><p ><span></span></p><p class="MsoBodyText2" ><strong><span><span>a)<span > <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Context</span></strong><span></span></p><p class="MsoBodyText2" ><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span><span></span></p><p class="MsoBodyTextIndent2" ><span></span></p><p ><strong><span><span>b)<span > <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Reporting Relationships</span></strong><span></span></p><p ><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><p ><span></span></p><p ><strong><span><span>c)<span > <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Contacts</span></strong><span></span></p><p ><strong><span><br></span></strong></p><p ><strong><span>Internal</span></strong></p><p ><span>Sales team</span></p><p ><span>Customer Service</span></p><p ><span>Customer Accounting</span></p><p ><span>Operations</span></p><p ><span>Sales Management team</span></p><p ><span>Air Operations</span></p><p ><span></span></p><p ><strong><span>External</span></strong></p><p ><span>DHL existing customers</span></p><p ><span>DHL network</span></p><p ><span></span></p><p ><strong><span><span>d)<span > <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Problem Solving</span></strong><span></span></p><p ><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><p ><span></span></p><p >The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><p ></p><p ><strong><span><span>e)<span > <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Decision Making</span></strong><span></span></p><p ><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><p ><span></span></p><p >In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.<span></span></p><p ><span></span></p><p ><strong><span><span>f)<span > <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Planning and Organization</span></strong><span></span></p><p ><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><p ><span></span></p><p ><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><p ><span></span></p><p ><strong><span><span>g)<span > <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Job Challenge</span></strong><span></span></p><p ><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<span> </span><em>customer</em><span> </span>recognize these and be prepared to pay for the service difference.</span></p><p ><strong ><u><span><br></span></u></strong></p><p ><strong ><u><span><font size="3">Knowledge, Skills and Experience</font></span></u></strong></p><p ><span></span></p><div ><font size="3"></font><p ><span></span></p><p ><strong><span>Education</span></strong></p><p ><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><p ><span></span></p><p ><strong><span>Experience</span></strong></p><p ><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><p ><span>Driving license an advantage</span></p><p ><span>1 to 2 years of DHL experience (if transferred within)</span></p><p ><span></span></p><p ><strong><span>Technical Knowledge/Skills</span></strong></p><p class="MsoHeader" ><span>Great English communication skills – written and oral</span></p><p ><span>Excellent PC skills (MS Word & Excel)</span></p><p ><span>Numerically literate</span></p><p ><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><p ><span></span></p><p ><strong><span>Personal Attributes</span></strong></p><p ><span>Well-developed communication & selling skills</span></p><p ><span>Professional Telephone Behavior</span></p><p ><span>Customer Services attitude (controlled temperament)</span></p><p ><span>Dedicated, Hardworking and Enthusiastic</span></p><p ><span>Flexible and prepared to work long hours</span></p><p ><span>Reliable</span></p><p ><span>Ability to work under pressure</span></p></div></div></div></span></font></div></div></div>
UN
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
Trócaire
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Trócaire Trócaire is an international NGO.<br> We work with local partners in the world’s most at-risk communities and with people in Ire-land to tackle the underlying causes of poverty and injustice and respond to the crises they create.<br> Together we bring about positive and lasting change for a just world.<br> Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East.<br> We work towards five goals: Promote Access to Justice; Achieve Climate & Environmental Justice; Ensure Women & Girls’ Protection, Voice & Influence; Save Lives and Protect Human Dignity and Mobilise the Public on the island of Ireland to achieve Global Justice.<br> Find out more about the organisation at www.<br>Trócaire.org Trócaire works through national and local partners in Lebanon and Syria delivering an integrated humanitarian & development programme that includes the provision of basic assistance, food security, livelihood, and protection assistance and strengthening social cohesion within conflict affected and displaced communities.<br> As a partnership agency, Trócaire works with a portfolio of national and local partner organisations to strengthen their capacities to deliver humanitarian assistance and implement development-oriented programmes in a way that ensures compliance with international standards.<br> What we can offer you: The job opportunity will be offered, initially, on a fixed term contract of one year and is based in Beirut, Lebanon (Hybrid Modality) Trócaire offers a competitive package of salary and benefits.<br> Closing Date: 12:00 PM (local Lebanon time) on 22 September 2026 1.<br> Background The Lebanon National Reference Group (NRG), formerly the Localisation Task Force (LTF), is Lebanon’s civil society-led platform under the Grand Bargain.<br> It was established through the sustained work of Live Love Lebanon and the Lebanon Humanitarian and Development NGOs Forum (LHDF) and has been formally recognised by the Grand Bargain Secretariat as Lebanon’s NRG.<br> The NRG provides a locally led platform for dialogue, learning, reform, and collective action on localisation.<br> It brings together local and national NGOs, international NGOs, UN agencies, donors, the Red Cross Movement, and, where relevant, public institutions and local authorities.<br> The NRG connects national priorities with Grand Bargain commitments and supports collective accountability for progress in Lebanon.<br> 2. Purpose of the Position The NRG Coordinator is responsible for the day-to-day management and coordination of the NRG work in Lebanon.<br> The coordinator supports the Core Group and Plenary, implements the annual action plan, facilitates and supports the organisation of CG and Plenary meetings maintains communication with members, follows up on decisions, and represents the NRG externally as requested, unless the Core Group decides otherwise.<br> The position requires strong coordination, facilitation, policy, advocacy, and relationship-management skills.<br> The coordinator is expected to preserve the NRGs locally led nature, ensure inclusive participation, and help translate localisation commitments into practical country-level actions.<br> 3. Key Responsibilities A.<br> Governance and Strategic Coordination Support the Core Group in developing and implementing the NRG annual action plan, including clear priorities, outputs, timelines, responsibilities, and indicators.<br> Coordinate implementation of Core Group decisions and follow up on agreed action points in a timely manner.<br> Prepare and circulate regular progress updates for the Core Group and Plenary.<br> Support the annual review and rollout of the NRG Terms of Reference and any governance documents.<br> Ensure that the roles of the Plenary, Core Group, Coordinator, and Host Organisation remain clear, active, and respected.<br> Support the facilitation of the Core Group elections, membership selection processes, Expressions of Interest, and other governance procedures as required.<br> Maintain a clear record of minutes of meetings, decisions, approvals, and follow-up actions.<br> B. Meetings, Facilitation and Member Engagement Plan, organise, and facilitate monthly Core Group meetings and at least two Plenary meetings each year.<br> Prepare agendas, background notes, presentations, and decision papers in consultation with the Core Group.<br> Circulate meeting documents in advance and prepare accurate minutes and action trackers.<br> Maintain regular communication with NRG members and ensure timely sharing of updates, opportunities, and relevant documents.<br> Support mapping and ensure voice and influence, hence, meaningful participation of smaller local organisations, women-led organisations, youth-led organisations, Organisations of Persons with Disabilities, refugee-led organisations, and community-based organisations.<br> Organise consultations, workshops, peer-learning sessions, and thematic discussions as required.<br> Ensure members are consulted before major external engagements, or policy positions are finalised.<br> C. Localisation Policy, Advocacy and Learning Track progress on localisation and Grand Bargain commitments in Lebanon, including local leadership, direct and quality funding, equitable partnerships, risk sharing, and accountability to affected people.<br> Coordinate the preparation of policy briefs, position papers, recommendations, evidence summaries, and priority messages.<br> Support the development of Lebanon’s contributions to Grand Bargain Annual Meetings and related global processes.<br> Facilitate dialogue between local actors, donors, UN agencies, INGOs, the Humanitarian Country Team, LHIF, public institutions, and local authorities.<br> Support evidence collection and analysis on localisation progress, barriers, and good practices.<br> Maintain links with other National Reference Groups and relevant Grand Bargain communities of practice.<br> Promote peer learning and document lessons that can inform national, regional, and global advocacy.<br> D. External Representation and Partnerships Act as the NRG’s default external representative, unless the Core Group assigns another representative for a specific engagement.<br> Represent the NRG in meetings with donors, UN agencies, INGOs, the Grand Bargain Secretariat, the Humanitarian Country Team, government representatives, municipalities, and other relevant stakeholders.<br> Prepare briefing notes, talking points, and key messages for external engagements.<br> Build and maintain professional relationships with key localisation and humanitarian stakeholders.<br> Ensure that external representation reflects agreed NRG positions and the diversity of member perspectives.<br> Report back to the Core Group and Plenary following external engagements.<br> E. Work Planning, Monitoring and Reporting Maintain a detailed annual workplan and update it regularly.<br> Develop simple monitoring tools to track activities, outputs, commitments, and results.<br> Prepare narrative reports, donor updates, and learning summaries as required.<br> Maintain organised records of activities, meetings, consultations, evidence products, and external engagements.<br> Identify delays, risks, and implementation gaps and propose practical corrective actions.<br> Support the Core Group in reviewing progress against the annual action plan.<br> F. Funding and Administrative Coordination Support the Core Group in identifying funding opportunities for the Coordinator position and NRG activities.<br> Contribute input and review of concept notes, proposals, budgets, donor reports, and resource-mobilisation efforts.<br> Coordinate closely with the Host Organisation on contracts, procurement, payments, logistics, and financial reporting.<br> Ensure that administrative and financial processes follow agreed procedures while protecting the Core Group’s decision-making independence.<br> Maintaining accurate records and tracking of NRG resources, budgets and activities as directed by the Core group.<br> Ensure that all costs and operational needs are planned in advance and communicated to the Core Group and Host Organisation.<br> G. Communication and Knowledge Management Maintain up-to-date membership and stakeholder contact lists.<br> Manage shared digital folders and ensure that documents are organised and accessible.<br> Prepare short updates, newsletters, and member communications as needed.<br> Coordinate the production and dissemination of NRG knowledge products.<br> Support the NRG’s public visibility in line with Core Group guidance.<br> Ensure that sensitive information is handled confidentially and shared only with authorised parties.<br> 4. Key Deliverables Annual NRG action plan and implementation tracker.<br> Monthly Core Group meeting package, minutes, and action tracker.<br> At least two Plenary meetings organised and documented each year.<br> Periodic updates on localisation progress and challenges in Lebanon.<br> Priority messages and recommendations ahead of Grand Bargain meetings.<br> Policy, advocacy, learning, and evidence products agreed in the annual action plan.<br> Regular stakeholder engagement and documented follow-up.<br> Timely narrative and donor reporting, where applicable.<br> Updated membership, stakeholder, and document-management systems.<br> 5. Reporting and Working Relationships The Coordinator reports functionally to the NRG Core Group and receives day-to-day administrative supervision from the Host Organisation.<br> The Coordinator works closely with the Core Group members, Plenary members, the Grand Bargain Secretariat, donors, UN agencies, INGOs, public institutions, local authorities, and other relevant partners.<br> The Core Group sets the strategic direction and approves the annual action plan.<br> The Host Organisation manages funds and administrative processes but does not direct NRG policy positions or Core Group decisions.<br> 6. Required Qualifications and Experience University degree in humanitarian affairs, development studies, public policy, international relations, political science, social sciences, management, or another relevant field.<br> At least five years of relevant professional experience in humanitarian, development, civil society, localisation, policy, advocacy, or NGO coordination.<br> Demonstrated experience coordinating multi-stakeholder platforms, networks, coalitions, working groups, or similar structures.<br> Good understanding of the humanitarian and development context in Lebanon.<br> Knowledge of localisation, the Grand Bargain, humanitarian coordination, local leadership, quality funding, and accountability to affected people.<br> Experience preparing policy briefs, advocacy messages, reports, presentations, and meeting materials.<br> Experience engaging with local NGOs, INGOs, UN agencies, donors, and government institutions.<br> Experience in project planning, monitoring, reporting, and basic budget follow-up.<br> Fluency in written and spoken Arabic and English.<br> French is an asset.<br> Strong command of Microsoft Office and common digital collaboration tools.<br> 7. Core Competencies Strategic thinking and sound judgement.<br> Strong facilitation and consensus-building skills.<br> Diplomacy and the ability to manage different interests respectfully.<br> Clear written and verbal communication.<br> Ability to work independently and deliver under short deadlines.<br> Strong organisation, follow-up, and attention to detail.<br> Commitment to inclusion, local leadership, accountability, and humanitarian principles.<br> Ability to handle sensitive information with confidentiality.<br> Ability to work in a politically sensitive and multi-stakeholder environment.<br> Flexibility, initiative, and a solution-focused approach.<br> 8. Performance Review The Coordinator's performance will be managed in accordance with the host organisation Performance Management framework and will be reviewed by the Core Group and the Host Organisation as appropriate.<br> Performance will be assessed against the annual action plan, agreed deliverables, quality and timeliness of coordination, member engagement, external representation, reporting, and contribution to the NRG’s strategic objectives.<br> 9. General Conditions The position is subject to available funding.<br> The Coordinator must remain neutral when facilitating discussions among members and must represent only agreed NRG positions.<br> Any actual or potential conflict of interest must be declared immediately.<br> The Coordinator will be subject to the terms and conditions of employment and applicable policies and procedures of the host organisation, including safeguarding, Code of Conduct, Speak Up and Ethical Condict policies, confidentiality and administrative requirements The Terms of Reference may be reviewed and updated by the Core Group in line with the NRG governance framework.<br> Safeguarding Program Participants-Children & Adults Trócaire is committed to safeguarding people within our Programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives.<br> More information on Trócaire’s safeguarding policies available here.<br> Diversity and inclusion We welcome diverse applicants to join our inclusive workforce.<br> Trócaire is an equal opportunities employer.<br> We are an organisation that embraces diversity and inclusion.<br> We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.<br> Diversity and Inclusion statement available here</span> </div>
UN Development Programme
Lebanon - Mount Lebanon
<p>OBJECTIVES</p><p><br></p><p>The overall objective of the consultancy is to strengthen Aabbassiyeh’s solid waste management system by developing an efficient work plan for the SWM sector, restoring and enhancing the operational capacity of the sorting facility, and strengthening institutional and technical capacities to improve waste collection, sorting, and recycling practices.</p><p><br></p><p>The consultancy aims to support the transformation of the sorting facility into an efficient, well-managed hub for recycling and waste diversion while reducing the environmental and public health risks associated with improper waste disposal.</p><p><br></p><p>A Consultant/Specialist will be hired to assess the sorting facility’s operations; identify the medium- and long-term equipment needs required to improve its performance; develop a comprehensive SWM plan for the municipality; redesign operational and administrative systems; and strengthen the capacity of municipal staff and facility workers through targeted training and practical operational tools.</p><p><br></p><p>The specific objectives are to:</p><p><br></p><p>Conduct a technical and operational assessment of the sorting facility and recommend priority upgrades for the short, medium, and long term.</p><p>Identify the medium- and long-term equipment needs required to restore and optimize functionality.</p><p>Conduct a comprehensive feasibility study and cost-benefit analysis to evaluate the efficiency and financial viability of the sorting facility and provide evidence-based recommendations for resource allocation.</p><p>Develop standard operating procedures (SOPs) to ensure effective and transparent facility management.</p><p>Strengthen institutional capacity by delivering capacity-building training and providing recommendations for workforce training and skills development.</p><p>SCOPE OF WORK</p><p><br></p><p>The Consultant will conduct a comprehensive technical assessment and provide tailored support to Aabbassiyeh Municipality in close coordination with the UNDP South team. The scope of work includes, but is not limited to, the following:</p><p><br></p><p>Engage in comprehensive stakeholder consultations and conduct a thorough field assessment to obtain a clear understanding of the current operations of the Aabbassiyeh Sorting Facility.</p><p><br></p><p>This will involve meetings with municipal representatives, including members of the municipal environmental committee, facility staff, local environmental NGOs, relevant ministries, the Union of Municipalities, private waste collectors, and any other stakeholders involved in waste management in Aabbassiyeh.</p><p><br></p><p>The aim of these consultations is to assess current municipal capacity and operations, the current state of the existing facility in Aabbassiyeh, and potential medium- and long-term strategies to enhance solid waste management and recycling practices within the municipality.</p><p><br></p><p>Conduct a comprehensive feasibility study, Cost-Benefit Analysis (CBA), SWM plan, and data analysis to evaluate the efficiency and performance of the Aabbassiyeh Sorting Facility.</p><p><br></p><p>The study will analyze waste quantities, characterization, and values using data collected from truck weigh scales and other operational records; identify existing gaps and bottlenecks; and provide evidence-based recommendations for the optimal allocation of resources and equipment.</p><p><br></p><p>The study will also include a calculation note on waste tonnage and volume distribution per waste stream, detailing the proportions of recyclables, organic waste, and rejects. In addition, the Consultant will assess the planned composting facility to be established in Aabbassiyeh, including its location, design, operational feasibility, and integration within the overall solid waste management system.</p><p><br></p><p>A detailed cost-benefit analysis shall be provided reflecting the overall economic viability and long-term value. This analysis must quantify both the total expected costs—capital, operational, and maintenance—and the monetized benefits, such as efficiency gains, risk reduction, and revenue generation, over the defined project lifecycle.</p><p><br></p><p>The study should also include key financial metrics, such as Net Present Value (NPV) and the Benefit-Cost Ratio (BCR), enabling a comparison between the required investment and the total return, reflecting the highest value for money and meeting the strategic objectives.</p><p><br></p><p>The proposed SWM plan should outline a phased approach for improving facility performance and waste-processing efficiency:</p><p><br></p><p>• Phase 1 – Short Term: Focus on increasing sorting at source to achieve a minimum target of 30% sorting efficiency. This shall include, but not be limited to, enhancing public participation, improving the delivery of recyclables to collection points, and implementing targeted capacity-building activities for municipal staff and workers.</p><p><br></p><p>This phase will also prioritize stakeholder consultations and field assessments, including an assessment of current municipal waste collection routes, schedules, and truck capacities to optimize waste delivery to the facility; preparation of a list of the equipment required to enhance the sorting initiative and municipal capacity; and the design of an updated operational workflow to improve current facility performance.</p><p><br></p><p>Activities under this phase will lay the groundwork for immediate improvements, promote source separation, and strengthen the municipality’s capacity to manage and monitor solid waste operations effectively.</p><p><br></p><p>The Consultant shall provide guidance related to EIA compliance for the municipality, including the preparation of a list of the documents, forms, and procedural steps required under the Ministry of Environment’s EIA framework.</p><p><br></p><p>• Phase 2 – Medium Term: Aim to achieve a minimum of 70% sorting efficiency through the validation and integration of additional equipment, process optimization, and continued training to strengthen operational capacity.</p><p><br></p><p>This phase should include recommendations on the most appropriate composting method for Aabbassiyeh, supported by technical, environmental, and financial justification and taking into consideration the technologies recommended by the Ministry of Environment.</p><p><br></p><p>The recommendation should also be based on an assessment of the operational feasibility, space requirements, infrastructure needs, and expected compost-output quality of the selected method. The recommendations should be aligned and discussed with the UNDP composting project in Aabbassiyeh.</p><p><br></p><p>• Phase 3 – Long Term: Target up to 90% sorting efficiency, ensuring that the facility becomes capable of processing all waste streams and transitioning effectively to the composting phase.</p><p><strong>Desired Candidate Profile</strong></p><p>PROPOSED METHODOLOGY</p><p><br></p><p>The Consultant shall submit a proposed methodology, work plan, and timetable that take into account all the above factors. The Consultant shall identify all methods and tools to be used, taking into consideration the specific characteristics of the targeted community and the available resources.</p><p><br></p><p>REPORTING</p><p><br></p><p>The Consultant shall submit all assessments and progress reports, including the following annexes:</p><p><br></p><p>The consultant shall make sure to send all Assessments and Progress Reports including the following</p><p>annexes: 1) assessment reports, 2) feasibility study 3) Operational Workflow 4) Administrative</p><p>Structure 5) schedule of trainings, 6) trainings materials, 7) Photos/Screenshots, 8) attendance sheets,</p><p>9) training evaluation sheets 10) Progress report.</p><p><br></p><p>WORK PLAN</p><p><br></p><p>A preliminary proposed project work plan is required as part of the proposal, covering all activities described in Section 3. A Gantt chart showing a detailed list of tasks, the duration and schedule of each task, and the selected resources for each task shall be included in the bid.</p><p><br></p><p>Upon contract award, UNDP shall be provided with a revised project work plan within two weeks of the contract signature. Once approved, the revised plan shall be adopted and shall form the basis for project evaluation and monitoring.</p><p><br></p><p>EXPECTED OUTPUTS AND DELIVERABLES</p><p><br></p><p>All deliverables shall be submitted in one original hard copy and one electronic soft copy, preferably in Microsoft Word format, together with the original Excel sheets containing active formulas, where applicable.</p><p><br></p><p>Deliverable 1: Twenty (20) working days</p><p><br></p><p>1.1 Submission of an inception report, including the consultancy timetable, final proposal, and detailed methodology for conducting the technical assessment.</p><p><br></p><p>1.2 Completion of stakeholder consultations and the field assessment, including meetings with municipal representatives, sorting facility staff, the municipality’s local environmental committee, NGOs, relevant ministries, the Union of Municipalities, private waste collectors, and other key SWM stakeholders.</p><p><br></p><p>A comprehensive Field Assessment Report shall be submitted outlining the current state of the facility and the proposed short-, medium-, and long-term improvement strategies.</p><p><br></p><p>1.3 Delivery of a comprehensive Feasibility Study, Cost-Benefit Analysis (CBA), and SWM Plan analyzing waste quantities, values, and operational efficiency based on field data and truck weigh-scale records.</p><p><br></p><p>The report shall include:</p><p><br></p><p>• A detailed calculation note on waste tonnage and composition.</p><p>• An assessment of the planned composting facility.</p><p>• A phased improvement plan divided into three phases, with evidence-based recommendations for resource allocation, facility capacity and needs, operational optimization, and integration within the overall solid waste management system.</p><p><br></p><p>The phased improvement plan shall also include the validation and prioritization of the medium- and long-term equipment requirements needed to enhance the sorting initiative and municipal capacity, supported by technical justifications.</p><p><br></p><p>The Consultant shall also provide guidance related to EIA compliance for the municipality, highlighting the documents, forms, and procedural steps required under the Ministry of Environment’s EIA framework.</p><p><br></p><p>Deliverable 2: Eight (8) working days</p><p><br></p><p>2.1 Design and submission of a revised operational workflow, including process maps for the collection, sorting, and processing of recyclables, reporting procedures, and documentation templates.</p><p><br></p><p>2.2 Delivery of a training programme for sorting facility staff, municipal focal points, and volunteers from the Aabbassiyeh community covering the newly designed workflow, reporting tools, and optimized equipment arrangements.</p><p><br></p><p>2.3 Development of an updated administrative structure with clear job descriptions for all staff roles, accompanied by capacity-building training sessions for management and staff on responsibilities, reporting lines, and operational efficiency.</p><p><br></p><p>2.4 Conduct of worker safety and occupational health training, including safe equipment operation, protective gear use, and workplace safety standards. Training materials, evaluation forms, and signed attendance sheets shall be submitted as annexes.</p><p><br></p><p>2.5 Submission of practical tools and guidelines, including checklists, reporting templates, and equipment maintenance procedures, to support sustainable municipal operations and compliance.</p><p><br></p><p>2.6 Submission of a final consultancy report consolidating all field findings, delivered training, tools, and strategic SWM recommendations. The report shall also include proposals for ongoing capacity-building and community engagement initiatives, such as a source-separation awareness campaign.</p><p><br></p><p>REPORT VALIDATION MODALITIES</p><p><br></p><p>UNDP will review and approve the submitted deliverables within five to seven working days of submission.</p><p><br></p><p>The Consultant shall address UNDP’s comments and resubmit the revised deliverables within an agreed timeframe.</p><p><br></p><p>INSTITUTIONAL ARRANGEMENTS</p><p><br></p><p>• The Consultant will work under the supervision of the UNDP South Area Manager or their designated representative.</p><p>• UNDP will facilitate coordination with relevant stakeholders and provide available background documentation.</p><p>• All transportation and logistical costs related to the assignment shall be borne by the Consultant and shall be considered inclusive in the consultancy fee.</p><p><br></p><p>DURATION OF WORK</p><p><br></p><p>The consultancy will have a total duration of two months from the date of contract signature, without exceeding a total of 28 working days.</p><p><br></p><p>DUTY STATION</p><p><br></p><p>The Consultant will be based in Aabbassiyeh, South Lebanon, with field visits to the sorting facility and other related sites, as required.</p><p><br></p><p>STANDARD MINIMUM QUALIFICATIONS</p><p><br></p><p>Education: Minimum Bachelor’s degree in Environmental sciences, Engineering (Environmental, Civil, Mechanical etc…), Health Management, Social Sciences, or similar.</p><p>Experience: Minimum of Five (5) years of professional experience in solid waste management</p><p>consultancy field.</p><p>Language: Fluency in English and Arabic (both oral and written).</p>
UN
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The consultant is expected to deliver the following outputs: • Inception note and detailed workplan for version 1 of ADA 2.0 development; • Review and provide feedback on the progressively evolving editions of the ADDR as regional baselines; • Successive Iterations/Drafts of version 1 of ADA 2.0, including the Provisional Progress Report and the Provisional Proposed Architecture to member countries. • Executive summary in English; • PowerPoint presentations and briefing materials; • Consolidated bibliography and references database. The completed document shall: • Be submitted in editable MS Word format (*.docx); • Include automatically generated table of contents, list of tables, and figures; • Be thoroughly proofread and referenced; • Respect ESCWA publication and anti-plagiarism requirements. The content of all outputs shall remain the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background The Economic and Social Commission for Western Asia (ESCWA) launched the Advancing Digital Cooperation and Development – Arab States Action Programme (ADCD-ASAP) in 2020 to support Arab countries in harnessing digital technologies for sustainable development and accelerating the implementation of the 2030 Agenda for Sustainable Development. The programme aims, among others, to strengthen regional and national digital policy frameworks, promote digital cooperation, and support evidence-based digital development strategies across the Arab region. Within this framework, and under the auspices of the Arab Telecom and Information Technology Council of Ministers (ATICM), and its resolution in December 2020, ESCWA and the League of Arab States (LAS) jointly established a joint project to Develop, Deploy and Constantly Upgrade the Arab ICT Strategy for the region, in the form of an Arab Digital Agenda as strategic living instrument for 10 years. The ADA is not an outcome, it is a journey of constant growth that is meant to cope with any future developments in the technology and related policies; to induce action at different fronts in all facets of technology, through it mechanism and through partnerships with UN bodies and Arab bodies; and to advance progress at member states level that can be measured and monitored. Accordingly, ESCWA and LAS worked with Member States, to co-develop, the Arab Digital Agenda/ICT Strategy (ADA 1.0 / ADAICTS), which serves as a regional strategic vision, compass and action-framework guiding Arab digital development efforts and supporting national digital development agendas, in all digital development areas. The process of co-developing by ESCWA and Member States of the first edition of the ADA took place during 2021-2022, through successive iterations and engagements, with Member States (through the ADA’s Core Research and Technical Cooperation Mechanism (CRTCM), the ADA’s Joint Technical Committee (JTC), the LAS Arab Working Group on Arab ICT Strategy, the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Minsters; leading to the adoption of the final version of the 1st edition of the Arab Digital Agenda 2023-2033, by the ATICM on 23 January 2023 and by Arab ECOSOC in 9 February 2023, and by heads of States in 19 May 2023; with the promise of supporting its deployment and the expectation of constant update of the agenda and constant monitoring of member states progress in achieving its goals and targets using the agreed-upon instruments. The first milestone for all of the above will be towards the end of 2027. Overall Timeframes, Milestone and Nature of ADA 2.0 Building on the above, and under the umbrella of the ATICM, ESCWA and LAS are launching the process of co-developing with Member States the Second Edition of the Arab Digital Agenda (ADA 2.0); which is planned to be co-produced during the period of 2026-2027, with a target goal of adopting the second edition of the Arab Digital Agenda in its final form during the ATICM meeting of December 2027/January 2028. Accordingly, and based on the established work modalities, the first version of ADA 2.0 will need to be presented to the ATICM meeting scheduled for December 2026/January 2027. Towards this end, ESCWA is managing, during the second half of 2026, the first phase of ADA 2.0 sub-project to prepare for submitting the first version of the ADA2.0 to the respective LAS Arab Working Group on Arab ICT Strategy that is scheduled to be convened during November/December 2026, and subsequently to the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Ministers during December 2026/January 2027. The envisaged ADA2.0 - as a comprehensive regional strategic framework and policy blueprint for digital development in the Arab region over the coming decade, aligned with international and regional digital cooperation priorities - is scheduled for the end of 2027 is planned to have two perspectives: 1-First, looking backward As part of its monitoring role, ADA2.0 will result a report on the progress of member countries in achieving the goals and targets of the ADA during the period between December 2022 and December 2027, namely the “Provisional Progress Report”,, marking the progress in the elapsing five years on the basic scope of ADA1.0, and will be finalized by the end of December 2027. As such, the work during 2026 along this perspective is specifically planned to result in a provisional version of this progress report (in four years only). During 2027, it will be updated in terms of value to reflect the five years; and more importantly, it will also be radically expanded in terms of scope during 2027, as per the second perspective below, producing the first baseline for the expanded scope. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final report planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. The work on this perspective will be supported by the ongoing third round of the National Digital Development Reviews (NDDRs 3.0), which will be reflected in the the Arab Digital Development Report (ADDR 3.0) that will accompany the ADA2.0 as it accompaniment flagship by the end of 2027. 2-Second, looking forward As part of its future orientation, strategizing and constant update role, ADA2.0 will: a. adapt to be in synch with the latest global mandates inscribed in the latest UNGA Resolution 80/173 of December 2025, and the preceding Global Digital Compact 2024. b. introduce an updated architecture for the basic scope of ADA 1.0 - defined by the 85 Goals, the 69 Targets and the 85 indicators (defined in the first edition of the ADA) c. expand the scope of the original ADA framework to address frontier, emerging and strategic policy areas shaping digital development globally and regionally. ADA2.0 will specifically witness an expanded scope that contains new thematic dimensions and indicators related to: • Artificial Intelligence (AI); • Emerging technologies; • Peaceful uses of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Digital postal services and postal sector transformation. d. introduce a new architecture defining the goals and targets of the expanded scope in terms of additional Goals, Targets and indicators (in addition to the existing basic scope defined by the existing five-cluster ESCWA conceptual framework for digital development, which stands as the DNA of the whole process). These updates and expansions are based on the updated Guiding Manuals (GM 2.5)/(GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5)/(DD-MMM 2.0), as the common framework for measurement, monitoring and assessment of digital development progress. The associated ESCWA newly produced addendums, developed by ESCWA in consultation with member countries and regional stakeholders during 2025-2026, are currently guiding the process of digital development reviews at national and regional levels during 2026-2027 and are considered an integral part of the envisaged ADA2.0. Hence, the work during 2026 along this perspective is specifically planned to result in a provisional version of the proposed new architecture to member countries, namely the “Provisional Proposed Architecture”, regarding the following aspects that will need to be worked on during 2027: the new architecture of the expanded scope and the newly introduced addendums, in terms of Goals, Targets and Indicators; the positioning of the new architecture of the addendums, vis-à-vis the existing architecture of the basic scope. the sustainability of the Digital Development indicators observatories at the national level. the periodicity of the next milestones for monitoring progress. advancing partnerships and alliances between ADA and the partners of various thematic subprogrammes. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final version of ADA 2.0 planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. Purpose and Objectives of this assignment In summary, the consultancy subject to this assignment aims to support ESCWA and LAS in producing the first version of ADA 2.0, within the following contexts: • The NDDRs 3.0, ADDR 3.0 and ADA 2.0 processes constitute three interlinked components of a single regional policy cycle. o NDDRs 3.0 provides the national evidence base, o ADDR 3.0 provides the regional analytical synthesis, and o ADA 2.0 translates these findings into a regional strategic framework and implementation roadmap for digital development and digital cooperation in the Arab region. • This process is further anchored in United Nations General Assembly resolution 80/173 on the WSIS+20 review, which reaffirms the role of the United Nations regional commissions as regional mechanisms for implementation and follow-up of WSIS outcomes and calls for scaling up policy guidance, technical assistance, capacity-building and partnerships in support of digital development. • ADA 2.0 constitutes the regional strategic policy framework through which Arab countries will operationalize regional commitments related to WSIS+20, the Global Digital Compact, the Pact for the Future, Arab Vision 2045 and the Arab Digital Agenda 2023–2033, while contributing to the implementation of Arab Vision 2045 through digital development, digital cooperation and digital transformation pathways. The main objective of this consultancy is to support ESCWA and LAS in the preparation, drafting, and refinement of the first version of ADA 2.0, building on: • ADA 1.0 outcomes and lessons learned; • Findings emerging from NDDRs 3.0 and ADDR 3.0; • Capacity Building programme for National Focal Points intended for July 2026 • The additional five addendums of the expanded scope of the Conceptual Model • The updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development - Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and their associated addendums; • Contributions from Arab countries, regional organizations, UN agencies, and technical experts. The consultant shall contribute to the development of successive iterations of version 1 of ADA 2.0, including its strategic framework, implementation approach, monitoring framework, and regional cooperation dimensions, with explicit attention to digital cooperation, digital governance, digital diplomacy, the formulation of regional positions in global digital processes, and multistakeholder engagement modalities. Duties and Responsibilities Under overall guidance and supervision of Chief of ESCWA ICT Policies Section, and Programme Lead of the ADA, and in close collaboration with the Programme Management Officer and ESCWA substantive focal point for this consultancy, the consultant will conduct the following tasks: Strategic and Substantive Work a) Review ADA 1.0, related ESCWA/LAS documentation, NDDRs 3.0 findings, ADDR 3.0 preliminary outputs, and relevant international and regional digital policy frameworks, including WSIS+20, the Global Digital Compact, the Pact for the Future, United Nations General Assembly Resolution A/RES/80/173, Arab Vision 2045 and the Arab Digital Agenda 2023–2033. b) Review the updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and the related addendums. c) Support the development of baselines, comparative analysis, and synthesis of findings emerging from NDDRs 3.0 and ADDR 3.0 during the early phases of the assignment, to inform the strategic priorities, indicators, implementation approach, and monitoring framework of ADA 2.0. d) Coordinate and undertake the substantive formulation and structuring of version 1 of ADA 2.0, including the development and refinement of its successive iterations, strategic priorities, objectives, and implementation components. e) Integrate and mainstream emerging and cross-sectoral priorities within version 1 of ADA 2.0 to ensure its relevance and responsiveness to evolving regional and global digital development trends, including those related to the addendums: • Artificial Intelligence; • Emerging technologies; • Peaceful use of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Role of postal sector in digital development/Digital postal services. f) Ensure alignment between version 1 of ADA 2.0, NDDRs 3.0, and ADDR 3.0 findings, and the progressively evolving regional baselines, including corresponding goals, targets, indicators, and actions. g) Contribute to the refinement of strategic priorities, implementation pillars, action plans, indicators, monitoring frameworks, and regional cooperation mechanisms. h) Ensure that ADA 2.0 monitoring framework builds upon the Digital Development - Measurement and Monitoring Model (DD-MMM 2.0), including baselines values, indicators definitions, measurement approaches and reporting modalities while maintaining consistency with relevant NDDRs 3.0 and ADDR 3.0 indicators and findings. i) Review and update strategic content related to digital governance, implementation, monitoring and evaluation, financing mechanisms, institutional coordination, digital cooperation and digital diplomacy. Research j) Undertake desk research, policy analysis, benchmarking exercises, and literature reviews related to regional and international digital agendas and technology governance. k) Maintain a comprehensive bibliography and reference database. l) Coordinate closely with the ESCWA consultant and the team working on the development of the ADDR3.0 and GM3.0 to ensure alignment and consistency of findings, indicators, baselines and regional digital development narratives, as well as with designated national consultants, national focal points, LAS Arab Working Groups, and relevant regional mechanisms, including the Digital Cooperation and Development Forum (DCDF), the Arab Internet Governance Forum (Arab IGF), the Arab High-Level Forum on WSIS and the 2030 Agenda (Arab WSIS Forum), as well as relevant regional and international organizations, as needed. m) Compile and harmonize contributions received from Arab countries and participating organizations. n) Participate in and contribute substantively to technical meetings, workshops, consultations, expert group meetings, policy deliberations and multi-stakeholder engagement processes related to version 1 of ADA 2.0. o) Support regional consultations, policy dialogue processes, expert meetings and consensus-building activities related to digital development, digital cooperation and emerging digital policy issues. p) Analyze and integrate outcomes emerging from relevant regional and global digital governance, digital cooperation, and digital development processes, including their implications for ADA 2.0 priorities, regional cooperation mechanisms, and implementation pathways. q) Support joint technical coordination among ADA 2.0, ADDR 3.0 and NDDRs 3.0 workstreams to align the emerging regional baseline with ADA goals, targets, indicators and actions. Drafting and Consultation Process r) Prepare and revise successive iterations of version 1 of ADA 2.0 based on ESCWA, LAS, and stakeholders feedback. s) Contribute to the development of presentation materials, executive summaries, and briefing notes. t) Ensure that version 1 of ADA 2.0 incorporates gender equality, youth empowerment, inclusion of persons with disabilities, and inclusive digital development principles in line with ESCWA publication standards. u) Ensure that all outputs are evidence-based, properly referenced, and aligned with ESCWA editorial and publication standards.<br> Qualifications/special skills<br>Master's degree in ICT, digital development, public policy, international development, or related fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 15 years of professional experience in ICT for development, digital transformation, digital policies and strategies, Internet governance, or related areas is required. Experience in digital governance, digital cooperation, Internet governance, AI governance and multilateral digital policy processes is required. Proven experience in drafting regional digital agendas, ICT strategies, or digital development reports is required. Extensive knowledge of digital development issues in the Arab region is required. Demonstrated experience working with international and regional organizations is required. Familiarity with ESCWA digital development work, including ADA, NDDRs, and ADDR processes, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
UN
Lebanon - Beirut
<h2 class="h5">Job description</h2><div class="t-break" data-jb-field="description"><span class="rtl" dir="rtl"> Result of Service<br>**Final Results of the Service** * Organize and implement a national workshop that forms a key basis for developing the National Guide, during the period from September to October 2026; * Prepare and complete the National Guide by the end of November 2026; * Prepare and provide inputs for a capacity-building program aimed at strengthening institutional and coordination mechanisms necessary for mainstreaming women's needs and priorities into sectoral and local policies and strategies, by the end of December 2026. .<br> Work Location<br>Remotely<br> Expected duration<br>5 months<br> Duties and Responsibilities<br>## Background In order to build fairer and more sustainable societies, it is essential to mainstream women's needs and priorities and empower them in sectoral and local policies and strategies. This ensures that laws are free from discrimination and bias, and that men and women have equal access to positions, services, assets, and information, thereby ensuring the rights of all members of society. Approaches to mainstreaming women's needs and priorities into policies and strategies, as well as in national institutions, have gained significant importance due to the immense changes witnessing in societies, particularly demographic dynamics, escalating economic and social challenges, climate change, and rapid technological advancement. Neglecting the adoption of systematic and deliberate government-led methods to verify the mainstreaming of women's needs and priorities into all policies and strategies and their empowerment exposes women to further marginalization, ignores their capabilities and potential, and misses significant opportunities for their effective contribution to economic and social development. The Government of Iraq has consistently affirmed that sustainable development can only be achieved if all segments of society contribute to it and benefit from its results and gains, especially the most vulnerable groups, primarily Iraqi women, who constitute half the population and play a pivotal role in building families and strengthening society. Based on this, and relying on the principle of citizenship stipulated in the 2005 Constitution of the Republic of Iraq, which guarantees equality between all Iraqi men and women without discrimination, and in accordance with Iraq Vision 2030 and the Sustainable Development Goals, the Ministry of Planning in Iraq, in cooperation with the National Department for Iraqi Women and all relevant stakeholders, is working on preparing a National Guide for mainstreaming women's needs and priorities into sectoral and local policies and strategies, with technical support from ESCWA. This guide is of great importance as it is the first national guide of its kind on mainstreaming women's needs and priorities and empowering them in policies and strategies, as well as in national institutions in Iraq, and it is relied upon to set clear mechanisms and standards for the mainstreaming process in the state's development plans, with the aim of enhancing women's economic, social, and political empowerment. It also holds special importance as it will be considered a reference document for all ministries and national institutions, providing guidance for the design and implementation of development policies, strategies, programs, and projects aimed at empowering women. Thereby, it contributes to advancing social justice by maximizing the effectiveness and impact of public spending programs. This guide specifically aims to: * Provide a unified national framework for the efforts of all national institutions to mainstream women's needs and priorities into development planning; * Ensure the systematic mainstreaming of women's needs and priorities in the design of policies, strategies, programs, and projects; * Enhance women's economic and social empowerment and their contribution to sustainable development; * Improve the efficiency of public resource allocation to achieve more inclusive and equitable development outcomes; * Support the achievement of the Sustainable Development Goals; * Encourage the use of data disaggregated by sex, age, and location in planning and policy-making; * Develop indicators to monitor and evaluate the impact of policies and programs aimed at enhancing social justice. This guide represents an important step in enhancing development planning to ensure women's equal access to positions, services, assets, and information. It provides planning teams and decision-makers in relevant ministries and institutions with a clear roadmap for mainstreaming women's needs and priorities into sustainable development planning. As a reference document, it is based on constitutional and legal frameworks and national strategies, translating them into practical and applicable mechanisms across all sectors. ## Objective and Methodology In this context, ESCWA seeks to contract an international consultant to support the implementation of this initiative in its four components, which are organizing a first national workshop, developing a national guide, designing and implementing a national capacity-building program, and organizing a final national workshop to disseminate the guidance document among ministries and relevant national stakeholders. ## Tasks and Responsibilities The consultant will be responsible for the following tasks: * Review relevant documents to understand the Ministry's mandate, its mode of operation, and the nature of its outputs; and rely on inputs provided by the national consultant provided by UN Women to review relevant national policies, strategies, and programs; * Assist in preparing and participating in a national workshop, which aims to develop a shared understanding among all stakeholders of the challenges the initiative seeks to address, the available potentials and resources that can be mobilized, and the coordination mechanisms necessary to advance social justice in sectoral and local policies and strategies; * Prepare a draft national guide that serves as a basis for a unified knowledge framework to support comprehensive, evidence-based development planning, and verify its validity in cooperation with the relevant teams from ESCWA, UN Women, and the Ministry of Planning in Iraq; * Prepare the final version of the guide based on the outcomes of the national workshop, and including feedback received from the working team; * Provide inputs for the design and implementation of a national capacity-building program aimed at strengthening the institutional and coordination mechanisms necessary to activate the mainstreaming of women's needs and priorities into sectoral and local policies and strategies. This contract is part of a joint initiative between ESCWA and UN Women, prepared and agreed upon in cooperation with the Ministry of Planning and the National Department for Iraqi Women, consisting of four interrelated components: (1) holding a national workshop with the aim of building a shared understanding among stakeholders regarding challenges, existing capacities, and coordination requirements; (2) preparing the National Guide; (3) developing a national capacity-building program and establishing an institutional mechanism for follow-up; and (4) holding a final national workshop to disseminate the guidance document among ministries and relevant national stakeholders. Within the framework of this joint initiative, and in accordance with what has been agreed upon between ESCWA, UN Women, the Ministry of Planning, and the National Department for Iraqi Women, ESCWA will undertake the contracting of an international consultant to handle the process of developing the conceptual and methodological framework for the guide and supporting capacity development, while UN Women will undertake the contracting of the national consultant included in these terms of reference to lead the process of preparing the evidence base for the Iraqi context and the national content of the guide, in addition to handling the process of engaging stakeholders and daily coordination with relevant national entities. The national and international consultants will work as a technical team, based on a general structure to be jointly agreed upon by ESCWA, UN Women, and the Ministry of Planning, and in line with the priorities determined by the National Department for Iraqi Women. The international consultant will work under the direct supervision of ESCWA, in consultation with the Ministry of Planning in Iraq, the National Department for Iraqi Women, the National Team established by the Ministry of Planning for this purpose, and UN Women in Iraq. The consultant will work under the direct supervision of the Social Affairs Officer at the United Nations Economic and Social Commission for Western Asia (ESCWA), Ms. Ruba Arja, and under the general guidance of the Chief of the Gender Justice, Population and Inclusive Development Section. The consultant is expected to provide regular updates on work progress.<br> Qualifications/special skills<br>A Master's degree in Economics, Sociology, Law, Women's Issues, or any relevant field is required. All candidates must submit a copy of the required educational certificate. Incomplete applications will not be reviewed. A minimum of eight (8) years of professional experience in working on social development programs is required. Previous experience in designing, implementing, and monitoring capacity-building programs, including gender justice programs, is required. Proven knowledge of key concepts and issues of women's empowerment and issues of equality and justice, in addition to related analysis tools, is required. Experience in developing and using indicators on women's empowerment is required. It is desirable for the consultant to have previous experience as a trainer or facilitator within national programs. Previous experience working with public institutions is desirable. Previous experience working on development issues in the Arab region is desirable for the consultant.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language at ESCWA. For this position, fluency in both Arabic and English is required. Note: "Fluency" means receiving a "fluent" rating in all four areas (speaking, reading, writing, and understanding), and "knowledge" means receiving a "confident" rating in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br></span></div>
Interbrand SAL
Lebanon - Beirut
Requirements:
<br>
<br>BA in accounting
<br>Fluent in English
<br>Minimum Knowledge of Micro-Soft Excel, Word & Power Point
<br>Strong Capabilities in Follow up
Gymnest Academy
Lebanon - Beirut
<p>We are looking for an organized, responsible and friendly administrative & Collection officer to join our team and handle the daily administrative and payment follow up operations of our gymnastics academy.</p><br><br><h4>Main Responsibilities :</h4><br><br><ul><li>Handle daily administrative operations.</li><li>Manage registrations membership and student files.</li><li>Coordinate and update class schedules and private sessions.</li><li>Communicate with parents regarding registrations and academy policies.</li><li>Follow up monthly tuition fees and outstanding dues.</li><li>Handle parent inquiries and provide professional customer service.</li><li>Follow up missed sessions and membership renewals.</li><li>Perform other administrative tasks assigned by management.</li></ul><br><br><h4>Requirements:</h4><br><ul><li>Excellent organizational and Follow-up skills.</li><li>Good Knowledge of Microsotft office, especially Excel.</li><li>Responsible, Reliable, detail oriented and punctual.</li></ul><br><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent organizational and Follow-up skills.</li><li>Good Knowledge of Microsotft office, especially Excel.</li><li>Responsible, Reliable, detail oriented and punctual.</li></ul>
Gymnest Academy
Lebanon - Beirut
We are looking for an organized, responsible and friendly administrative & Collection officer to join our team and handle the daily administrative and payment follow up operations of our gymnastics academy.
<br>
<br>Main Responsibilities :
<br>
<br>- Handle daily administrative operations.
<br>- Manage registrations membership and student files.
<br>- Coordinate and update class schedules and private sessions.
<br>- Communicate with parents regarding registrations and academy policies.
<br>- Follow up monthly tuition fees and outstanding dues.
<br>- Handle parent inquiries and provide professional customer service.
<br>- Follow up missed sessions and membership renewals.
<br>Perform other administrative tasks assigned by management.
<br>
<br>Requirements:
<br>- Excellent organizational and Follow-up skills.
<br>- Good Knowledge of Microsotft office, especially Excel.
<br>- Responsible, Reliable, detail oriented and punctual.
<br>
<br>Location: Kaslik
GlobeMed Ltd
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a (Senior) Database Administrator position to increase the technical support for the database environment including overseeing the development and organization of the databases, assessment and implementation of new technologies, and providing Information Technology with a long-term perspective on the relationship of database technology to the business opportunities facing the company.</p><br><p>He/She will assist the Database manager in the management of different databases and what it entails in terms of analysis, design, availability, recovery, monitoring, configuration, deployment and support.</p><br><p><strong>Duties & Responsibilities:</strong></p><br><ul><li>Installation and Configuration of new database.</li><li>Monitoring and troubleshooting database.</li><li>Tuning and Performance analysis and resolution.</li><li>Deploy scripts and programs provided by ICT.</li><li>Update the current user guides and manuals of the systems.</li><li>Perform daily data maintenance tasks.</li><li>Perform and test backups, recovery and failover tests</li><li>Reports any critical issues to your direct supervisor & to local management team in order to ensure streamline process.</li><li>Document the company’s database environment.</li><li>Administrator all database objects (tables, index, procedure, etc…)</li><li>Ability to develop database script including basic command and shell scripting.</li></ul><br>Qualifications<br><ul><li>University degree in Computer Science or Computer Engineering</li><li>3+ years of experience in Oracle database Administration, MsSQL is a plus</li><li>Database-related certification is a plus (OCP, MCSD, etc.)</li><li>Knowledge of reporting and query tools and practices.</li><li>Knowledge in high availability, data replication and data security.</li><li>Understanding of ITIL processes and change controls is a plus</li></ul><br><br> </div>
UN
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>To render services as graphic design assistant in the Conference Management Section: • Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts. • Determine size and arrangement of illustrative material and copy and select style and size of type. • Use Adobe Creative cloud. • Mark up, paste, and assemble final layouts to prepare layouts for printer. • Draw and print charts, graphs, illustrations, and other artwork, using computer. • Review final layouts and suggest improvements as needed. • Develop design ideas by researching and brainstorming with colleagues. • Prepare sketches, instructions, and layout diagrams. • Prepare story boards.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>This position is located within the Conference Management Section (CMS), Resource Management and Service Development Division (RMSDD) of the Economic and Social Commission for Western Asia (ESCWA), The IC will report directly to the Assistant Document Management Officer under the overall guidance of Chief CMS. The IC is required to undertake the following tasks: • Design unique, creative, and consistent outputs. • Meet with client to identify needs and address as required. Identify substantive content, communication objective, media, and design options. • Develop concept and determine illustrative requirements. • Produce camera-ready documents for printing by incorporating changes as marked by author and editors, prepare artwork of approved designs for final review, color separation and printing (scan pictures, photo retouch images, redraw charts, maps, tables, figures, and logos). • Use time efficiently; consistently meet all deadlines. • Develop creative solutions, take ownership for all responsibilities and honor commitments. • Styles knowledge.<br> Qualifications/special skills<br>A Bachelor's degree in fine arts or any other related areas is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 13 years of professional experience in publication production, including desktop publishing, graphic design, and layout, or related area is required. Working knowledge in Adobe Suite (Adobe InDesign, Adobe Photoshop, Adobe Illustrator) and Mircosoft office is required. Experience in drawing computer animation, infographic and printmaking design, books illustrations, art installation and photography or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Knowledge of French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
Gymnest Academy
Lebanon - Beirut
We are looking for an organized, responsible and friendly administrative & Collection officer to join our team and handle the daily administrative and payment follow up operations of our gymnastics academy.
<br>
<br>Main Responsibilities :
<br>
<br>- Handle daily administrative operations.
<br>- Manage registrations membership and student files.
<br>- Coordinate and update class schedules and private sessions.
<br>- Communicate with parents regarding registrations and academy policies.
<br>- Follow up monthly tuition fees and outstanding dues.
<br>- Handle parent inquiries and provide professional customer service.
<br>- Follow up missed sessions and membership renewals.
<br>Perform other administrative tasks assigned by management.
<br>
<br>Requirements:
<br>- Excellent organizational and Follow-up skills.
<br>- Good Knowledge of Microsotft office, especially Excel.
<br>- Responsible, Reliable, detail oriented and punctual.
<br>
<br>Location: Kaslik