Model Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused diagnosing and resolving clientreported issues but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p><p>Key Responsibilities</p><ul><li>Own client-reported issues end to end from intake and triage through diagnosis, resolution, testing, and closure.</li><li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li><li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li><li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li><li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li><li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li><li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li><li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li><li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 5 years of experience in IT technical support, application support, or a technical helpdesk role.</p><p>Fluency in English strong written and verbal communication, sufficient for direct interaction with a North American client base.</p><p>Good SQL skills able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</p><p>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting able to read, understand, and modify existing code to resolve defects.</p><p>Strong understanding of Windows environments and desktop application troubleshooting.</p><p>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</p><p>Availability to work 9:00 AM 5:00 PM EST, aligned to the North American client base.</p><p>Ability to work independently, manage a queue of issues, and follow escalation procedures.</p><p>Preferred Skills</p><ul><li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li><li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li><li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li><li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li></ul><p>Soft Skills</p><ul><li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li><li>Clear, professional, and patient communication with clients.</li><li>Ability to remain calm under pressure and manage multiple concurrent issues.</li><li>Self-directed and reliable when working remotely across time zones.</li></ul><p></p></section>

<p>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working sometimes during check-in and with guests waiting. You will help customers use our software effectively, answer how-to questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations. This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect. You will resolve as much as possible during the initial interaction. When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over. Tickets are initially triaged and tagged through AI-assisted workflows. You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.</p><p>What You Will Do</p><ul><li>Work the Shared Support Queue</li><li>Pull tickets from the team s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution. The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.</li><li>Support Customers Across Every Channel</li><li>Provide support through phone, email, and chat. Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.</li><li>Answer Product and Workflow Questions</li><li>Help customers understand how to use the software in their day-to-day hotel operations. This includes explaining features, walking users through processes, helping with configuration, and identifying when a how-to question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.</li><li>Work With AI-Assisted Support Tools</li><li>Review AI-generated classifications and drafted responses before relying on them as our answer. Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters. AI output is a starting point. You remain accountable for the accuracy of the response and for confirming that the customer s issue has been resolved.</li><li>Diagnose Issues Across Our Product Portfolio</li><li>Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more. Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.</li><li>Troubleshoot Integrations</li><li>Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.</li><li>Support Card Payments and Terminals</li><li>Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues. Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.</li><li>Support Distribution and OTA Connectivity</li><li>Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.com, Expedia, Agoda, and Airbnb. Recognize the operational impact of distribution issues. For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.</li><li>Maintain Accurate Support Records</li><li>Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.</li><li>Reduce Repeat Contact</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role</p><p>A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence</p><p>Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect</p><p>Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests</p><p>Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks</p><p>Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations</p><p>Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders</p><p>Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue</p><p>Ability to manage and prioritize your workload without needing to be given a daily task list</p><p>Strong ownership and follow-through, including confirming that the customer s issue has been resolved</p><p>Beneficial Experience</p><ul><li>Hotel front-desk, reservations, accounting, or back-office experience</li><li>Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider</li><li>Experience with channel managers, booking engines, or OTA extranets</li><li>Experience with Zendesk or a comparable ticketing platform</li><li>SQL knowledge or experience building reports from a relational database</li><li>Basic networking knowledge</li><li>Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness</li><li>Experience supporting SaaS products or connected software platforms</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Centuries-old Lebanese hospitality with a modern twist. At Four Seasons Hotel Beirut, our passionate team of local insiders can’t wait to introduce you to the people and places that make our stylish and friendly city tick. From the Hotel’s downtown location, you can set out to explore the capital’s bustling markets, admire ancient ruins, bask in the sun along our Mediterranean coastline and discover the natural wonders that lie within the snow-capped Lebanese Mountains just a short drive away. Or, simply take it all in at once from our 26th-floor rooftop, offering one of the best views in the entire city.<br><br><p><b><span>Please note - this is a local position, only candidates with existing work permit in Lebanon (either Lebanese Nationals or Lebanese ID holders will be considered).</span></b><br><br><span><span>Four Seasons Hotel Beirut is seeking</span><span>a Kitchen &amp; Laundry Technician</span><span>.</span><span>Don’t</span><span>miss out on</span><span>this unique opportunity to be part of our</span><span>award winning</span><span>team, while excelling your career with the world’s leading luxury Hotel Company.</span></span></p><br><br><br><p><b><span>Join our Team</span></b></p><br><br><p><span><span>We are looking for a skilled and reliable</span></span><b><span>Kitchen &amp; Laundry Technician</span></b><span><span>to join our Engineering team.</span></span></p><br><br><p><span><span>In this role, you will</span><span>be responsible for</span><span>maintaining</span><span>and repairing a wide range of kitchen and laundry equipment, ensuring smooth daily</span><span>operations</span><span>and minimizing downtime. You will also support general MEP systems across the property when</span><span>required</span><span>.</span></span></p><br><br><p><span><span>This is an excellent opportunity to be part of a dynamic hotel environment where your technical</span><span>expertise</span><span>directly contributes to operational excellence and guest satisfaction.</span></span></p><br><br><br><p><b><span>Ideal Candidate</span></b></p><br><br><p><span><span>We are looking for an individual whopossesses</span><span>:</span></span></p><br><br><br><p><span><span>- </span></span> <span><span>A diploma or technical certification in Electro-Mechanical, Electrical, or Mechanical Engineering.</span></span></p><br><br><p>- <span><span>Solid knowledge of kitchen and laundry equipment (ovens, dishwashers, washers, dryers, refrigeration systems).</span></span></p><br><br><p>- <span><span>Good understanding of electrical and mechanical systems.</span></span></p><br><br><p><span><span>-</span></span> <span><span>Skills in troubleshooting and problem-solving</span></span><span>.</span></p><br><br><p><span>-</span> <span><span>Ability to read technical drawings and manuals.</span></span></p><br><br><p><span><span>-</span></span> <span><span>Flexibility to support maintenance tasks beyond kitchen and laundry areas.</span></span></p><br><br><p><span><span>-</span></span> <span><span>Commitment to safety standards and procedures.</span></span></p><br><br><p><span><span>-</span></span> <span><span>Good communication</span><span>skills</span></span><span>&nbsp;and good team spirit.</span></p><br><br><br><p><b><span>About Four Seasons Hotel Beirut</span></b></p><br><br><p><span><span>Enjoy Beirut’s cultural institutions, historic landmarks, thriving nightlife and seductive food scene just steps away from</span><span>the Hotel</span><span>. Experience redefined luxury at Four Seasons Beirut with Breathtaking views of the city,</span><span>mountains</span><span>and Mediterranean Sea. Four Seasons Hotel Beirut allows guests to explore its culture,</span><span>history</span><span>and vibrant atmosphere with ease. The modern accommodation,</span><span>state of the art</span><span>facilities, stunning</span><span>360 degree</span><span>views of the city,</span><span>mountain</span><span>and sea, along with world renowned highly personalized service makes it sophisticated beyond measure.</span></span></p><br><br><br><p><b><span>Benefits</span></b></p><br><br><p><span><span>- Transportation allowance as per Lebanese</span><span>Labour</span><span>Law</span></span></p><br><br><p><span><span>- Health Insurance</span></span></p><br><br><p><span><span>- Free meals on duty will be provided in our employee restaurant</span></span></p><br><br><p><span><span>- Uniforms and lockers are provided for uniformed staff.</span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>A report explaining the draft framework for well-permitting. A report on proof of concept demonstrating the implementation of the framework, including codes and operational commands.<br> Work Location<br>Remotely<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background Arab States are among the most water scarce in the world, with 19 States out of 22 below the water scarcity threshold including 13 States below the absolute water scarcity threshold. Freshwater scarcity is aggravated by several factors, including dependency on transboundary water resources, pollution, climate change, non-revenue water losses, inefficient use, increasing demand, insufficient investment, and damage to infrastructure due to conflict. Water scarcity is a significant challenge for sustainable development, as it directly affects the ability to ensure access to water and sanitation for all, while also having important implications for energy and food security, economic development, as well as urban and rural livelihoods. Water security challenges caused by water scarcity also require national and regional security considerations and transboundary water cooperation to achieve global goals. Sustainable groundwater management in the Arab region is central to water security. Groundwater accounts for half of the freshwater needs in Arab States, be it for agriculture, industry, energy or domestic use. The reliance on groundwater is increasing as surface waters become more scarce, polluted and costly to capture in face of climate change impacts and increasing demand. Although groundwater resources in the Arab region are critical for water security, relevant data and information remains limited and inaccessible. ESCWA established the Arab Groundwater Knowledge Platform as a regional knowledge hub to avail geospatial resources and information regarding this critical resource. Lebanon similarly is becoming more and more reliant on groundwater resources with some aquifers already being depleted by over pumping by private wells or being affected by seawater intrusion. Data on groundwater is either unavailable or inaccessible or greatly dispersed across several private and public entities. The Ministry of Energy and Water, the main custodian for groundwater, has a great need to update its groundwater database and develop geospatial analytical capacities of staff to better monitor groundwater resources, support groundwater wells licensing and inform management of the resources. The consultant is intended to support ongoing work to utilize geospatial information system (GIS) technologies for the review, digitization, classification and analysis of maps related to groundwater resources to facilitate analysis for informed decision-making. Duties and Responsibilities • Support update of an interactive WebGIS dashboard and integrate additional monitoring, climate and remote sensing datasets into the platform; • Develop a draft framework for well permitting decision making based on specialized codes that operationalize collected data and information combined with regulatory criteria; • Develop full hydrogeological factsheets for selected national priority national aquifers supported by data and information from platform.<br> Qualifications/special skills<br>A first-level university degree in geoscience, hydrogeology or related field is required. A Master’s degree in a similar field is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of one year of professional work experience in geoscience and GIS analysis is required. Knowledge in groundwater modelling is desirable. Knowledge of Python desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand).<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Company Overview: <br>Forward Mena is a non-for-profit organization aiming to develop the digital skillset of people from all backgrounds to fulfill the jobs of today and tomorrow. It supports the new generation of educational programs in testing and developing their curriculum, sourcing participants and scaling. Forward MENA implements its projects with the support of major international agencies and donors. <br>Role Overview <br>The Training Coordinator supports the coordination and delivery of Forward MENA’s training activities and serves as a key learner-facing role. <br>In this role, day-to-day work flows through a structured dual-reporting model: the coordinator reports to the Senior Training Coordinator for daily activities, task updates, operational workflows, and weekly progress updates, while reporting to the Project Manager for administrative line management, project milestones, overall performance, and resource alignment. <br>The position manages daily communication with learners, monitors their progress, and ensures smooth training operations. Most interactions take place through phone calls, official managed WhatsApp channels, email, platform messaging, online webinars, and in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and programme visibility. <br>The coordinator acts as a Student Success Lead, guiding learners throughout their journey, motivating them to complete their courses, and supporting them in overcoming challenges. The coordinator is expected to understand the programme's employability objectives and tailor learner support based on individual needs, challenges, and career goals. <br>This role ensures learners receive timely support, accurate information, and a positive experience that contributes to Forward MENA’s mission of improving employability and earning potential. <br>Note on Working Hours: Primary operations take place during business hours; however, this position requires schedule flexibility to occasionally work outside regular office hours (e.g., hosting evening webinars, providing off-hour learner follow-ups, or supporting weekend outreach events). <br> <br>Key Responsibilities <br>1. Learner Coordination & Communication <br>· Serve as the main point of contact for learners across assigned cohorts. <br>· Manage daily learner communication (WhatsApp via managed tools, platform messages, email). <br>· Support onboarding, orientation sessions, and cohort kick-offs. <br>· Follow up on absences, engagement issues, or learner inquiries promptly. <br> <br>2. Student Success Lead <br>· Guide learners to maintain engagement and complete their training. <br>· Monitor progress and proactively follow up with learners falling behind. <br>· Identify dropout risks and escalate when needed. <br>· Adapt communication and intervention strategies to each learner's progress, motivation, and barriers to maximize engagement, certification, and employment outcomes. <br>· Build meaningful relationships with learners through coaching, encouragement, and accountability to support successful program completion. <br> <br>3. Training Operations & Logistics <br>· Coordinate logistics including materials, platforms, schedules, and trainer communication. <br>· Ensure training content, links, and materials are prepared and shared on time. <br>· Host online sessions (including occasional evening sessions as scheduled), track attendance, and provide basic technical support. <br>· Execute in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and program visibility. <br>· Maintain accurate trackers, attendance records, and session logs. <br> <br>4. Data Tracking & Reporting <br>· Record attendance, progress, evaluations, and completion data accurately. <br>· Prepare and present weekly dashboards and daily operational updates directly to the Senior Training Coordinator, with administrative summaries shared with the Project Manager. <br>· Maintain organized documentation and databases. <br>· Analyse learner data and progress trends to identify at-risk learners, prioritise interventions, and support continuous programme improvement. <br> <br>5. Curriculum & Learning Path Maintenance <br>· Keep course lists, modules, and learning paths up to date. <br>· Upload and organize training content on LMS platforms. <br>· Flag outdated modules and coordinate updates as needed. <br>· Ensure learning materials are accurate, accessible, and well-structured. <br> <br>6. Research & Program Improvement <br>· Conduct light research on emerging digital skills and market trends. <br>· Benchmark courses from other providers to identify improvement opportunities. <br>· Support evaluation of new training content or potential providers. <br>· Share insights to improve program relevance and competitiveness. <br> <br>Qualifications <br>· Bachelor’s degree in Education, Business, Human Resources, Digital Skills, or a related field. <br>· 2–3 years of experience in training coordination, education administration, or similar roles

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<p><h4>Aspire Software company overview</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We are looking for a creative and versatile senior designer to join our team. In this role, you will own the visual identity of our brands across digital, social, and print channels, creating engaging content that is both visually compelling and consistent with brand guidelines. The ideal candidate combines strong design fundamentals with strategic thinking, attention to detail, and the ability to quickly deliver high-quality work in a fast-paced environment.</p> <h4>Areas of key responsibilities</h4> <p><strong>Brand & creative design</strong><br> Develop and evolve visual identities for brands, campaigns, and initiatives.<br> Design logos, brand guidelines, and creative concepts from scratch.<br> Ensure brand consistency across all digital and print touchpoints.<br> Translate business objectives into compelling visual storytelling.</p> <p><strong>Website design</strong><br> Build visually compelling, high-converting, and responsive websites and landing pages.<br> Create wireframes, mockups, and user-friendly layouts.<br> Optimize designs and animations for desktop and mobile experiences.</p> <p><strong>Social media & digital content</strong><br> Create engaging social media designs (images, carousels, ads, and other promotional assets) – managing 4 brands simultaneously with a minimum of 2 posts per brand per week (8+ posts weekly).<br> Edit and produce short-form videos, reels, and motion graphics for digital channels.<br> Develop creative concepts that drive engagement and brand awareness for all social media platforms.</p> <p><strong>Event & print design</strong><br> Design event collateral including booth graphics, banners, signage, brochures/flyers, swag, and promotional materials.<br> Prepare print-ready files.</p> <p><strong>Presentation design</strong><br> Create executive-level PowerPoint presentations and templates.<br> Transform complex information into visually compelling and easy-to-understand slides.<br> Support sales, marketing, leadership, and corporate communications teams.</p> <p><strong>Performance and optimization</strong><br> Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.<br> Stay current on design trends and platform best practices.<br> Conduct competitive audits to identify design gaps and opportunities.<br> A/B test design approaches to continuously improve engagement.</p> <h4>Requirements</h4> <ul> <li>4+ years of professional design experience.</li> <li>Strong portfolio demonstrating experience across website design, social media content, presentations, print assets, branding and logo creation, motion graphics, or other relevant marketing collateral.</li> <li>Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro / After Effects).</li> <li>Strong web design skills with a strong understanding of UX/UI and conversion-focused designs; experience with Figma, Webflow, Framer or similar tools.</li> <li>Proven experience in social media content creation and platform-specific best practices.</li> <li>Print production knowledge (bleeds, CMYK, pre-press).</li> <li>Proficiency in PowerPoint with a strong grasp of presentation design principles.</li> <li>Strong understanding of typography, layout, color theory, and visual hierarchy.</li> <li>Comfortable using AI-powered tools to accelerate creative output and design faster without sacrificing quality.</li> <li>Excellent communication skills and ability to take feedback professionally.</li> <li>Strong project management and prioritization skills, with the ability to balance multiple brands, deadlines, and stakeholders.</li> <li>Exceptional attention to detail.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing for B2B SaaS, AI, and technology companies.</li> <li>Familiarity with HTML/CSS.</li> <li>Experience working with multiple brands simultaneously.</li> <li>Illustration or animation skills.</li> <li>Experience using AI-powered creative tools.</li> </ul> <h4>What success looks like</h4> <ul> <li>Produces high-quality work with minimal direction.</li> <li>Consistently delivers creative solutions that elevate the brand.</li> <li>Balances creativity with business objectives.</li> <li>Works efficiently in a fast-paced environment.</li> <li>Brings fresh ideas and proactive recommendations to every project.</li> </ul> <h4>Portfolio requirement</h4> <p>Applicants must submit a portfolio that includes:</p> <p><strong>Mandatory</strong></p> <ul> <li>Website creation</li> <li>Social media content</li> <li>PPT presentation examples</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Branding and logo projects</li> <li>Print collateral</li> <li>Video editing or motion design samples</li> </ul></p><p></p>

<p><h4>Aspire Software company overview</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We are looking for a creative and versatile senior designer to join our team. In this role, you will own the visual identity of our brands across digital, social, and print channels, creating engaging content that is both visually compelling and consistent with brand guidelines. The ideal candidate combines strong design fundamentals with strategic thinking, attention to detail, and the ability to quickly deliver high-quality work in a fast-paced environment.</p> <h4>Areas of key responsibilities</h4> <p><strong>Brand & creative design</strong><br> Develop and evolve visual identities for brands, campaigns, and initiatives.<br> Design logos, brand guidelines, and creative concepts from scratch.<br> Ensure brand consistency across all digital and print touchpoints.<br> Translate business objectives into compelling visual storytelling.</p> <p><strong>Website design</strong><br> Build visually compelling, high-converting, and responsive websites and landing pages.<br> Create wireframes, mockups, and user-friendly layouts.<br> Optimize designs and animations for desktop and mobile experiences.</p> <p><strong>Social media & digital content</strong><br> Create engaging social media designs (images, carousels, ads, and other promotional assets) – managing 4 brands simultaneously with a minimum of 2 posts per brand per week (8+ posts weekly).<br> Edit and produce short-form videos, reels, and motion graphics for digital channels.<br> Develop creative concepts that drive engagement and brand awareness for all social media platforms.</p> <p><strong>Event & print design</strong><br> Design event collateral including booth graphics, banners, signage, brochures/flyers, swag, and promotional materials.<br> Prepare print-ready files.</p> <p><strong>Presentation design</strong><br> Create executive-level PowerPoint presentations and templates.<br> Transform complex information into visually compelling and easy-to-understand slides.<br> Support sales, marketing, leadership, and corporate communications teams.</p> <p><strong>Performance and optimization</strong><br> Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.<br> Stay current on design trends and platform best practices.<br> Conduct competitive audits to identify design gaps and opportunities.<br> A/B test design approaches to continuously improve engagement.</p> <h4>Requirements</h4> <ul> <li>4+ years of professional design experience.</li> <li>Strong portfolio demonstrating experience across website design, social media content, presentations, print assets, branding and logo creation, motion graphics, or other relevant marketing collateral.</li> <li>Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro / After Effects).</li> <li>Strong web design skills with a strong understanding of UX/UI and conversion-focused designs; experience with Figma, Webflow, Framer or similar tools.</li> <li>Proven experience in social media content creation and platform-specific best practices.</li> <li>Print production knowledge (bleeds, CMYK, pre-press).</li> <li>Proficiency in PowerPoint with a strong grasp of presentation design principles.</li> <li>Strong understanding of typography, layout, color theory, and visual hierarchy.</li> <li>Comfortable using AI-powered tools to accelerate creative output and design faster without sacrificing quality.</li> <li>Excellent communication skills and ability to take feedback professionally.</li> <li>Strong project management and prioritization skills, with the ability to balance multiple brands, deadlines, and stakeholders.</li> <li>Exceptional attention to detail.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing for B2B SaaS, AI, and technology companies.</li> <li>Familiarity with HTML/CSS.</li> <li>Experience working with multiple brands simultaneously.</li> <li>Illustration or animation skills.</li> <li>Experience using AI-powered creative tools.</li> </ul> <h4>What success looks like</h4> <ul> <li>Produces high-quality work with minimal direction.</li> <li>Consistently delivers creative solutions that elevate the brand.</li> <li>Balances creativity with business objectives.</li> <li>Works efficiently in a fast-paced environment.</li> <li>Brings fresh ideas and proactive recommendations to every project.</li> </ul> <h4>Portfolio requirement</h4> <p>Applicants must submit a portfolio that includes:</p> <p><strong>Mandatory</strong></p> <ul> <li>Website creation</li> <li>Social media content</li> <li>PPT presentation examples</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Branding and logo projects</li> <li>Print collateral</li> <li>Video editing or motion design samples</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We are looking for a creative and versatile Senior Designer to join our team. In this role, you will own the visual identity of our brands across digital, social, and print channels, creating engaging content that is both visually compelling and consistent with brand guidelines. The ideal candidate combines strong design fundamentals with strategic thinking, attention to detail, and the ability to quickly deliver high-quality work in a fast-paced environment.</p> <h4>Areas of key responsibilities</h4> <p><strong>Brand & Creative Design</strong><br> Develop and evolve visual identities for brands, campaigns, and initiatives.<br> Design logos, brand guidelines, and creative concepts from scratch.<br> Ensure brand consistency across all digital and print touchpoints.<br> Translate business objectives into compelling visual storytelling.</p> <p><strong>Website Design</strong><br> Build visually compelling, high-converting and responsive websites and landing pages.<br> Create wireframes, mockups, and user-friendly layouts.<br> Optimize designs and animations for desktop and mobile experiences.</p> <p><strong>Social Media & Digital Content</strong><br> Create engaging social media designs (images, carousels, ads, and other promotional assets) – managing 4 brands simultaneously with a minimum of 2 posts per brand per week (8+ posts weekly).<br> Edit and produce short-form videos, reels, and motion graphics for digital channels.<br> Develop creative concepts that drive engagement and brand awareness for all social media platforms.</p> <p><strong>Event & Print Design</strong><br> Design event collateral including: booth graphics, banners, signage, brochures/flyers, swag and promotional materials.<br> Prepare print-ready files.</p> <p><strong>Presentation Design</strong><br> Create executive-level PowerPoint presentations and templates.<br> Transform complex information into visually compelling and easy-to-understand slides.<br> Support sales, marketing, leadership, and corporate communications teams.</p> <p><strong>Performance and Optimization</strong><br> Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.<br> Stay current on design trends and platform best practices.<br> Conduct competitive audits to identify design gaps and opportunities.<br> A/B test design approaches to continuously improve engagement.</p> <h4>Requirements</h4> <ul> <li>4+ years of professional design experience.</li> <li>Strong portfolio demonstrating experience across website design, social media content, presentations, print assets, branding and logo creation, motion graphics, or other relevant marketing collateral.</li> <li>Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro / After Effects).</li> <li>Strong web design skills with a strong understanding of UX/UI and conversion-focused designs; experience with Figma, Webflow, Framer or similar tools.</li> <li>Proven experience in social media content creation and platform-specific best practices.</li> <li>Print production knowledge (bleeds, CMYK, pre-press).</li> <li>Proficiency in PowerPoint with a strong grasp of presentation design principles.</li> <li>Strong understanding of typography, layout, color theory, and visual hierarchy.</li> <li>Comfortable using AI-powered tools to accelerate creative output and design faster without sacrificing quality.</li> <li>Excellent communication skills and ability to take feedback professionally.</li> <li>Strong project management and prioritization skills, with the ability to balance multiple brands, deadlines, and stakeholders.</li> <li>Exceptional attention to detail.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing for B2B SaaS, AI and technology companies.</li> <li>Familiarity with HTML/CSS.</li> <li>Experience working with multiple brands simultaneously.</li> <li>Illustration or animation skills.</li> <li>Experience using AI-powered creative tools.</li> </ul> <h4>What success looks like</h4> <ul> <li>Produces high-quality work with minimal direction.</li> <li>Consistently delivers creative solutions that elevate the brand.</li> <li>Balances creativity with business objectives.</li> <li>Works efficiently in a fast-paced environment.</li> <li>Brings fresh ideas and proactive recommendations to every project.</li> </ul> <h4>Portfolio requirement</h4> <p>Applicants must submit a portfolio that includes:</p> <p><strong>(Mandatory)</strong><br> Website creation<br> Social media content<br> PPT presentation examples</p> <p><strong>(Nice to have)</strong><br> Branding and logo projects<br> Print collateral<br> Video editing or motion design samples</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We are looking for a creative and versatile Senior Designer to join our team. In this role, you will own the visual identity of our brands across digital, social, and print channels, creating engaging content that is both visually compelling and consistent with brand guidelines. The ideal candidate combines strong design fundamentals with strategic thinking, attention to detail, and the ability to quickly deliver high-quality work in a fast-paced environment.</p> <h4>Areas of key responsibilities</h4> <p><strong>Brand & Creative Design</strong><br> Develop and evolve visual identities for brands, campaigns, and initiatives.<br> Design logos, brand guidelines, and creative concepts from scratch.<br> Ensure brand consistency across all digital and print touchpoints.<br> Translate business objectives into compelling visual storytelling.</p> <p><strong>Website Design</strong><br> Build visually compelling, high-converting and responsive websites and landing pages.<br> Create wireframes, mockups, and user-friendly layouts.<br> Optimize designs and animations for desktop and mobile experiences.</p> <p><strong>Social Media & Digital Content</strong><br> Create engaging social media designs (images, carousels, ads, and other promotional assets) – managing 4 brands simultaneously with a minimum of 2 posts per brand per week (8+ posts weekly).<br> Edit and produce short-form videos, reels, and motion graphics for digital channels.<br> Develop creative concepts that drive engagement and brand awareness for all social media platforms.</p> <p><strong>Event & Print Design</strong><br> Design event collateral including: booth graphics, banners, signage, brochures/flyers, swag and promotional materials.<br> Prepare print-ready files.</p> <p><strong>Presentation Design</strong><br> Create executive-level PowerPoint presentations and templates.<br> Transform complex information into visually compelling and easy-to-understand slides.<br> Support sales, marketing, leadership, and corporate communications teams.</p> <p><strong>Performance and Optimization</strong><br> Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.<br> Stay current on design trends and platform best practices.<br> Conduct competitive audits to identify design gaps and opportunities.<br> A/B test design approaches to continuously improve engagement.</p> <h4>Requirements</h4> <ul> <li>4+ years of professional design experience.</li> <li>Strong portfolio demonstrating experience across website design, social media content, presentations, print assets, branding and logo creation, motion graphics, or other relevant marketing collateral.</li> <li>Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro / After Effects).</li> <li>Strong web design skills with a strong understanding of UX/UI and conversion-focused designs; experience with Figma, Webflow, Framer or similar tools.</li> <li>Proven experience in social media content creation and platform-specific best practices.</li> <li>Print production knowledge (bleeds, CMYK, pre-press).</li> <li>Proficiency in PowerPoint with a strong grasp of presentation design principles.</li> <li>Strong understanding of typography, layout, color theory, and visual hierarchy.</li> <li>Comfortable using AI-powered tools to accelerate creative output and design faster without sacrificing quality.</li> <li>Excellent communication skills and ability to take feedback professionally.</li> <li>Strong project management and prioritization skills, with the ability to balance multiple brands, deadlines, and stakeholders.</li> <li>Exceptional attention to detail.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing for B2B SaaS, AI and technology companies.</li> <li>Familiarity with HTML/CSS.</li> <li>Experience working with multiple brands simultaneously.</li> <li>Illustration or animation skills.</li> <li>Experience using AI-powered creative tools.</li> </ul> <h4>What success looks like</h4> <ul> <li>Produces high-quality work with minimal direction.</li> <li>Consistently delivers creative solutions that elevate the brand.</li> <li>Balances creativity with business objectives.</li> <li>Works efficiently in a fast-paced environment.</li> <li>Brings fresh ideas and proactive recommendations to every project.</li> </ul> <h4>Portfolio requirement</h4> <p>Applicants must submit a portfolio that includes:</p> <p><strong>(Mandatory)</strong><br> Website creation<br> Social media content<br> PPT presentation examples</p> <p><strong>(Nice to have)</strong><br> Branding and logo projects<br> Print collateral<br> Video editing or motion design samples</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Job: We are looking for a creative and versatile Senior Designer to join our team.<br> In this role, you will own the visual identity of our brands across digital, social, and print channels, creating engaging content that is both visually compelling and consistent with brand guidelines.<br> The ideal candidate combines strong design fundamentals with strategic thinking, attention to detail, and the ability to quickly deliver high-quality work in a fast-paced environment.<br> Areas of key responsibilities: Brand &amp; Creative Design Develop and evolve visual identities for brands, campaigns, and initiatives.<br> Design logos, brand guidelines, and creative concepts from scratch.<br> Ensure brand consistency across all digital and print touchpoints.<br> Translate business objectives into compelling visual storytelling.<br> Website Design Build visually compelling, high-converting and responsive websites and landing pages.<br> Create wireframes, mockups, and user-friendly layouts.<br> Optimize designs and animations for desktop and mobile experiences.<br> Social Media &amp; Digital Content Create engaging social media designs (images, carousels, ads, and other promotional assets) – managing 4 brands simultaneously with a minimum of 2 posts per brand per week (8+ posts weekly).<br> Edit and produce short-form videos, reels, and motion graphics for digital channels.<br> Develop creative concepts that drive engagement and brand awareness for all social media platforms.<br> Event &amp; Print Design Design event collateral including: Booth graphics, Banners, Signage, Brochures/Flyers, Swag and promotional materials Prepare print-ready files.<br> Presentation Design Create executive-level PowerPoint presentations and templates.<br> Transform complex information into visually compelling and easy-to-understand slides.<br> Support sales, marketing, leadership, and corporate communications teams.<br> Performance and Optimization Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.<br> Stay current on design trends and platform best practices.<br> Conduct competitive audits to identify design gaps and opportunities.<br> A/B test design approaches to continuously improve engagement.<br> 4+ years of professional design experience.<br> Strong portfolio demonstrating experience across website design, social media content, presentations, print assets, branding and logo creation, motion graphics, or other relevant marketing collateral.<br> Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro / After Effects).<br> Strong web design skills with a strong understanding of UX/UI and conversion-focused designs; experience with Figma, Webflow, Framer or similar tools.<br> Proven experience in social media content creation and platform-specific best practices.<br> Print production knowledge (bleeds, CMYK, pre-press).<br> Proficiency in PowerPoint with a strong grasp of presentation design principles.<br> Strong understanding of typography, layout, color theory, and visual hierarchy.<br> Comfortable using AI-powered tools to accelerate creative output and design faster without sacrificing quality.<br> Excellent communication skills and ability to take feedback professionally.<br> Strong project management and prioritization skills, with the ability to balance multiple brands, deadlines, and stakeholders.<br> Exceptional attention to detail.<br> Nice to Have Experience designing for B2B SaaS, AI and technology companies.<br> Familiarity with HTML/CSS.<br> Experience working with multiple brands simultaneously.<br> Illustration or animation skills.<br> Experience using AI-powered creative tools.<br> What Success Looks Like Produces high-quality work with minimal direction.<br> Consistently delivers creative solutions that elevate the brand.<br> Balances creativity with business objectives.<br> Works efficiently in a fast-paced environment.<br> Brings fresh ideas and proactive recommendations to every project.<br> Portfolio Requirement Applicants must submit a portfolio that includes: (Mandatory) Website creation Social media content PPT presentation examples (Nice to have) Branding and logo projects Print collateral Video editing or motion design samples</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Job: We are looking for a creative and versatile Senior Designer to join our team.<br> In this role, you will own the visual identity of our brands across digital, social, and print channels, creating engaging content that is both visually compelling and consistent with brand guidelines.<br> The ideal candidate combines strong design fundamentals with strategic thinking, attention to detail, and the ability to quickly deliver high-quality work in a fast-paced environment.<br> Areas of key responsibilities: Brand &amp; Creative Design Develop and evolve visual identities for brands, campaigns, and initiatives.<br> Design logos, brand guidelines, and creative concepts from scratch.<br> Ensure brand consistency across all digital and print touchpoints.<br> Translate business objectives into compelling visual storytelling.<br> Website Design Build visually compelling, high-converting and responsive websites and landing pages.<br> Create wireframes, mockups, and user-friendly layouts.<br> Optimize designs and animations for desktop and mobile experiences.<br> Social Media &amp; Digital Content Create engaging social media designs (images, carousels, ads, and other promotional assets) – managing 4 brands simultaneously with a minimum of 2 posts per brand per week (8+ posts weekly).<br> Edit and produce short-form videos, reels, and motion graphics for digital channels.<br> Develop creative concepts that drive engagement and brand awareness for all social media platforms.<br> Event &amp; Print Design Design event collateral including: Booth graphics, Banners, Signage, Brochures/Flyers, Swag and promotional materials Prepare print-ready files.<br> Presentation Design Create executive-level PowerPoint presentations and templates.<br> Transform complex information into visually compelling and easy-to-understand slides.<br> Support sales, marketing, leadership, and corporate communications teams.<br> Performance and Optimization Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.<br> Stay current on design trends and platform best practices.<br> Conduct competitive audits to identify design gaps and opportunities.<br> A/B test design approaches to continuously improve engagement.<br> 4+ years of professional design experience.<br> Strong portfolio demonstrating experience across website design, social media content, presentations, print assets, branding and logo creation, motion graphics, or other relevant marketing collateral.<br> Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro / After Effects).<br> Strong web design skills with a strong understanding of UX/UI and conversion-focused designs; experience with Figma, Webflow, Framer or similar tools.<br> Proven experience in social media content creation and platform-specific best practices.<br> Print production knowledge (bleeds, CMYK, pre-press).<br> Proficiency in PowerPoint with a strong grasp of presentation design principles.<br> Strong understanding of typography, layout, color theory, and visual hierarchy.<br> Comfortable using AI-powered tools to accelerate creative output and design faster without sacrificing quality.<br> Excellent communication skills and ability to take feedback professionally.<br> Strong project management and prioritization skills, with the ability to balance multiple brands, deadlines, and stakeholders.<br> Exceptional attention to detail.<br> Nice to Have Experience designing for B2B SaaS, AI and technology companies.<br> Familiarity with HTML/CSS.<br> Experience working with multiple brands simultaneously.<br> Illustration or animation skills.<br> Experience using AI-powered creative tools.<br> What Success Looks Like Produces high-quality work with minimal direction.<br> Consistently delivers creative solutions that elevate the brand.<br> Balances creativity with business objectives.<br> Works efficiently in a fast-paced environment.<br> Brings fresh ideas and proactive recommendations to every project.<br> Portfolio Requirement Applicants must submit a portfolio that includes: (Mandatory) Website creation Social media content PPT presentation examples (Nice to have) Branding and logo projects Print collateral Video editing or motion design samples</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States.<br> The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database.<br> This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving clientreported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating.<br> The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.<br> Key Responsibilities Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.<br> Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.<br> Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.<br> Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).<br> Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.<br> Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.<br> Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.<br> Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.<br> Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence 2–5 years of experience in IT technical support, application support, or a technical helpdesk role.<br> Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.<br> Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).<br> Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.<br> Strong understanding of Windows environments and desktop application troubleshooting.<br> Familiarity with remote access tools (e.<br>g., TeamViewer, AnyDesk, Zoom) for supporting client systems.<br> Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.<br> Ability to work independently, manage a queue of issues, and follow escalation procedures.<br> Preferred Skills Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.<br> Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).<br> Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.<br> Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).<br> Relevant certifications (e.<br>g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).<br> Soft Skills Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.<br> Clear, professional, and patient communication with clients.<br> Ability to remain calm under pressure and manage multiple concurrent issues.<br> Self-directed and reliable when working remotely across time zones.<br></span> </div>

<p>Result of Service The report prepared should be in Arabic in electronic format. Minimum report submitted should not be less than 30 pages minimum. The report must be supported by reliable figures and numbers. A 2 to 4 pages executive summary of the report. Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission. Work Location Remote Expected duration 16 weeks</p> <p>Duties and Responsibilities GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals . In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission s Open Source Software Strategy promotes a Think Open approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations . France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interminist riel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration . Within the Arab region, Saudi Arabia s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development.</p><p><strong>Desired Candidate Profile</strong></p><p>A Master's degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable. Previous experience in policy development is desirable. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in Arabic and English is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Centuries-old Lebanese hospitality with a modern twist. At Four Seasons Hotel Beirut, our passionate team of local insiders can’t wait to introduce you to the people and places that make our stylish and friendly city tick. From the Hotel’s downtown location, you can set out to explore the capital’s bustling markets, admire ancient ruins, bask in the sun along our Mediterranean coastline and discover the natural wonders that lie within the snow-capped Lebanese Mountains just a short drive away. Or, simply take it all in at once from our 26th-floor rooftop, offering one of the best views in the entire city.<br><br><p><span><b>Four Seasons Hotel Beirut</b> is seeking an <b>Electrical Technician</b>. Don't miss this unique opportunity to join our award-winning team and advance your career with one of the world's leading luxury hospitality companies.</span></p><br><br><br><p><span><b>Join Our Team</b></span></p><br><br><p><span>We are looking for a skilled and reliable <b>Electrical Technician</b> to join our Engineering team.</span></p><br><br><p><span>In this role, you will be responsible for the inspection, maintenance, troubleshooting, and repair of electrical systems and equipment throughout the hotel. You will work closely with other Engineering team members to ensure that the facility operates safely, efficiently, and in accordance with company standards.</span></p><br><br><p><span>This is an excellent opportunity to be part of a dynamic hotel environment where your technical expertise directly contributes to operational excellence and exceptional guest experiences.</span></p><br><br><br><p><span><b>Ideal Candidate</b></span></p><br><br><p><span>We are looking for an individual who possesses:</span></p><br><br><ul><li><span>A diploma or technical certification in Electricity or Electronics.</span></li><li><span>Solid knowledge of electrical systems, controls, and maintenance practices.</span></li><li><span>Good understanding of electrical and mechanical equipment.</span></li><li><span>Strong troubleshooting and problem-solving skills.</span></li><li><span>Ability to read and interpret technical drawings, schematics, and manuals.</span></li><li><span>Commitment to safety standards, regulations, and best practices.</span></li><li><span>Strong communication skills and a collaborative team-oriented mindset.</span></li><li><span>Previous experience in hospitality, commercial facilities, or building maintenance is an advantage.</span></li></ul><br><p><span>If you are passionate about engineering excellence and delivering high standards of service, we invite you to apply and become part of the Four Seasons Hotel Beirut team</span>.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The total number of pages of the report prepared should be at least 30 pages, in Arabic language; • A 2 to 4-page executive summary of the report; and • A PowerPoint presentation on the prepared report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The study submitted by the consultant must not contain quoted, previously published text equaling more than 20 per cent of the total number of pages of the study. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MTDE permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE Technology transfer is a critical driver of economic growth in today’s global economy. Access to technology, and its effective integration into economic processes, significantly determines the competitive positioning of key stakeholders, including innovators, producers, researchers, government institutions, and financial actors. The establishment of a National Technology Transfer Office (NTTO) can play a pivotal role in integrating the capacities of innovators, investors, entrepreneurs, and researchers who are developing technological solutions addressing sustainability challenges and strategic national priorities. An NTTO can provide a comprehensive range of services, including policy advisory support to government ministries, identification and valorisation of intellectual property (IP) generated through research, and close engagement with researchers to highlight the economic potential of their work. It can also support patent drafting and protection, technology valuation, and offer a suite of services related to commercialization and industrial consultancy. Furthermore, an NTTO should actively facilitate linkages between national capabilities and multinational corporations seeking local partnerships for joint development and production. Institutions coordinating NTTO activities are expected to mobilize their own resources for the establishment and initial operation of these units. Recently, the Ministry of Telecommunications and Digital Economy (MTDE) in Palestine requested technical assistance from ESCWA to assess and develop a roadmap for establishing an NTTO in Palestine. In the context of strengthening the national innovation system (NIS)—and the technology transfer system in particular—this report aims to identify gaps in the existing legal and regulatory frameworks, government policies, and institutional capacities, including those within universities, that may impede the development of an effective technology transfer ecosystem. Key policy areas such as research and development (R&amp;D) incentives, intellectual property protection, and innovation-related regulations have a direct impact on the performance of the NIS. Accordingly, this report provides a detailed assessment of these factors and proposes a practical roadmap for the establishment of an NTTO in Palestine. The report will also offer recommendations on addressing legislative and policy gaps to support the effective establishment and operation of the NTTO. In addition, it will outline the proposed structure, functions, and operational model of the NTTO, drawing on international best practices, regional experiences, stakeholder consultations, and previous ESCWA work. These Terms of Reference are developed to guide the preparation of the report titled: “Establishing an Effective System of Technology Transfer in Palestine: Current Status, Structure, Operations, and Roadmap.” The provision of this advisory service constitutes the core objective of these Terms of Reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report’s outline. The proposed draft version should include the following sections: • Existing legal and regulatory framework and policies related to innovation and technology transfer; • Review the relevant national and institutional existent legal framework and policies relevant to the process of innovation and technology transfer systems; • Review international and regional best practices in developing NTTOs to benchmark Palestine with the regional and international best practices. • Examining the situation in other countries in the Arab region that have already established NTTO, and get knowledge about their legal and regulatory system as well as their STI related policies and that support the establishment of NTTO; • Identification of gaps in laws, regulations and policies to allow for a more effective enabling environment for innovation and technology transfer. This would include brief analysis of the current situation with regard to innovation and technology transfer involvement in the economy of the country based on the national STI landscape mapping from previous report; • Suggestion of the needed office structure, its main functions and expected role of the relevant stakeholders (governance) based on best international and regional practices. This would include exploring planned policies with the representatives of governmental, nongovernmental, and other public interest groups to evaluate the present and planned legislative system which will affect the technology transfer network in the future and its strategies; • Finally, the consultant will suggest an actionable roadmap that includes the structure of the national technology transfer office (NTTO), its sustainability, and related liaison network by describing the main NTTO functions and activities, based on best international and regional practices, previous ESCWA outputs and taking into account national specificities. The report needs to clarify the relation of the NTTO role within the national technology transfer system in Palestine. • The consultant will present the report findings in a related national workshop, then update the report based on the collected comments and feedback. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>A Master's degree in law, or technology field is required. A Ph.D. is an advantage. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least, 10 years of professional experience in research including 5 years in the field of technology / innovation / technology transfer is required. Previous experience in working with international organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The ultimate result of this consultancy is a comprehensive assessment of the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services provided to Older Persons in Palestine - in both West Bank and Gaza. The assessment will inform the Ministry’s of Social Development policy improvements and adjustments in these two areas.<br> Work Location<br>Palestine / Remote<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>Background In Palestine, prolonged socioeconomic challenges, conflict, displacement, and growing pressures on public institutions have heightened the vulnerability of older persons, particularly those living in poverty, experiencing disability, living alone, or requiring long-term care. In the West Bank, older persons continue to face multiple vulnerabilities associated with the prolonged occupation, including movement restrictions, increasing poverty, unequal access to essential services, and mounting economic pressures. In the Gaza Strip, the ongoing humanitarian crisis has further exacerbated these challenges, severely disrupting access to healthcare, social services, income security, and community support systems. The Ministry of Social Development has undertaken important reforms to strengthen the national social protection system through the implementation of its Strategy (2025–2027), the National Strategy for Older Persons (2021–2026), and broader initiatives related to the national social registry, case management systems, and multidimensional poverty reduction. Within this evolving policy landscape, cash assistance programmes and care services constitute two critical but complementary pillars of social protection for older persons. While cash transfers provide essential income security, their effectiveness depends on the availability, accessibility and quality of healthcare, long-term care and social services that enable older persons to maintain their dignity, independence and quality of life. Yet, evidence remains limited regarding the extent to which existing programmes effectively respond to the multidimensional needs of older persons, the adequacy of benefits and services, institutional coordination, and the overall impact of social protection interventions on their well-being. Against this backdrop, ESCWA is hiring a consultant to prepare a study to assess the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services for older persons in Palestine -including the West Bank and Gaza. The consultancy will generate evidence to inform future reforms and improvement of social protection policies and programmes for older persons. Duties and Responsibilities of the Consultant In close coordination with ESCWA and the Ministry of Social Development in Palestine, the consultant will: 1. Prepare an inception report for the study outlining the refined methodology, detailed workplan, sampling strategy, analytical framework, and proposed data collection instruments, including questionnaires, focus group discussion guides and key informant interview protocols. The inception report will also identify the key informants to be interviewed in West Bank and Gaza. 2. Conduct a comprehensive desk review of relevant literature, legislative and policy documents and administrative data. 3. Provide a snapshot of the demographic and socio-economic situation of older persons in Palestine –West Bank and Gaza. 4. Design and conduct quantitative and qualitative data collection processes including surveys, focus group discussions, key informant interviews and, where appropriate, interviews with caregivers in West Bank and Gaza. 5. Analyze and triangulate quantitative and qualitative findings and assess the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services in West Bank and Gaza. 6. Identify policy, institutional and operational gaps affecting programme implementation, coverage, targeting, coordination and service delivery in West Bank and Gaza. 7. Prepare the first draft of the study, including all annexes, references and data tables used in the analysis. 8. Revise the draft report based on comments received from ESCWA and the MoSD. 9. Present the main findings and policy recommendations during technical meetings, validation workshops or consultation sessions, if requested. 10. Coordinate closely with ESCWA and the Ministry throughout the data collection process to ensure methodological consistency, quality assurance and appropriate adaptation of fieldwork modalities to the operational context. 11. The consultant shall ensure full adherence to ethical research standards and compliance with stringent confidentiality and data protection standards.<br> Qualifications/special skills<br>A Masters degree or equivalent degree in Social Policy, Public Policy, Development Studies, Sociology, Economics, Public Health, Statistics, Social Work, or another closely related discipline or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 7 years of professional work experience in Social Policy, Public Policy, Development Studies, Sociology, Economics, Public Health, Statistics, Social Work, or another closely related discipline is required. Experience working with national ministries, United Nations agencies or other international organizations is desirable. Knowledge of the Palestinian social protection system or previous work in the Palestine is highly desirable. Strong analytical and research skills and demonstrated experience analyzing quantitative and qualitative datasets is required. Ability to synthesize complex findings into concrete policy recommendations and excellent report-writing skills is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in Arabic is required. Knowledge of English is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>The Organisation Plan International is an independent development and humanitarian organisation that advances children s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won t stop until we are all equal.</p><p>As Finance Officer, you will play a key role in ensuring strong financial management, compliance, and accountability across a portfolio of humanitarian and development projects. Working closely with the Finance Coordinator, you will support project teams and partners to deliver high-quality programmes while maintaining robust financial controls and donor compliance.</p><p>In this role, you will:</p><ul><li>Review partner financial reports and supporting documentation to ensure compliance with organisational and donor requirements</li><li>Support financial reviews during project and partner kick-off meetings</li><li>Prepare internal financial reports, budget templates, and consolidated project financial reports</li><li>Monitor project budgets and support monthly and quarterly forecasting processes</li><li>Work closely with Project Managers to ensure accurate budget allocation and expenditure tracking</li><li>Attend programme and project review meetings to provide financial insights and support decision-making</li><li>Prepare partner verification reports and participate in partner spot-check visits</li><li>Support partner organisations to strengthen their financial management systems and practices</li><li>Validate partner payments and ensure all required documentation is complete and compliant</li><li>Maintain accurate contract records and update financial tracking tools</li><li>Support the Syria programme through monthly reviews of financial documentation and payments</li><li>Conduct regular field visits to Syria to review office and partner financial records and compliance</li><li>Prepare accounting entries, including payroll, rent allocations, shared costs, and partner expenses</li><li>Reconcile partner balances and maintain accurate accounting records</li><li>Prepare donor financial reports and support project closure processes</li><li>Contribute to internal and external audits by ensuring financial records are complete, accurate, and accessible</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, you will have:</p><ul><li>A Bachelor's degree in Accounting, Finance, or a related Business degree.</li><li>At least 3 5 years' experience in accounting and finance</li><li>Experience working with grants and donor-funded projects</li><li>Experience preparing financial reports, reconciliations, forecasts, and journal entries</li><li>Strong knowledge of financial controls, compliance requirements, and risk management principles</li><li>Experience reviewing financial reports and supporting documentation and identifying potential risks or discrepancies</li><li>Knowledge of local financial regulations, including taxation and social security requirements</li><li>Understanding of donor regulations and compliance requirements within the humanitarian or development sector</li><li>Experience working with NGOs, INGOs, or non-profit organisations</li><li>Experience supporting or building the financial capacity of teams or partner organisations</li><li>Strong analytical, numerical, and problem-solving skills</li><li>Excellent attention to detail and commitment to accuracy</li><li>Ability to manage competing priorities and meet deadlines in a fast-paced environment</li><li>Strong organisational and record-keeping skills</li><li>Excellent communication and relationship-building skills</li><li>Fluency in written and spoken English and Arabic</li><li>Knowledge of SAP or other ERP/accounting systems (desirable)</li><li>Professional accounting qualifications such as CPA or ACCA (desirable)</li><li>Understanding of the civil society landscape in Lebanon and the wider humanitarian context</li><li>Commitment to safeguarding, accountability, gender equality, and humanitarian principles, including a "do no harm" approach</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will deliver 3 key outputs in a timely manner: • Deliverable 1: By 10 September 2026, completion of the conceptual and analytical framework on regional connectivity and prosperity including detail theoretical foundations, methodological validation of the index, its components, and indicators framework (part 1). • Deliverable 2: By 30 October 2026, completion of the full draft with part 2 including the results of the index and the component indices, policy implications and recommendations. • Deliverable 3: By 30 November 2026, finalization of the full paper by refining results, taking into account review comments, and including complete methodological documentation.<br> Work Location<br>Remote<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background Strengthening regional connectivity is increasingly being discussed among policy makers as a strategic pathway for enhancing resilience, accelerating economic integration and unlocking the development potential of the Arab region. The level of regional connectivity depends not only on infrastructure and cross-border flows, but also on the region's strategic assets, investment and financing ecosystems, and institutional readiness. The Arab region possesses substantial strategic assets , including natural (i.e., oil and gas reserves), physical (i.e., ports and maritime infrastructure), human (i.e., population and skill), financial (i.e., SWFs and capital markets), technological (i.e., AI and digital) and cultural (i.e., shared language, heritage sites). Yet these assets have not always translated into stronger regional connectivity. Understanding the factors that enable or constrain this transformation is therefore essential for designing effective regional policies and investment strategies. Although several international indices measure specific dimensions of connectivity—such as logistics, maritime transport, innovation or digital readiness—none provides an integrated assessment of regional connectivity by linking connectivity outcomes with the strategic assets, investment ecosystems and institutional conditions that underpin them. Nor do they examine how these factors collectively contribute to long-term regional prosperity. To address this gap, ESCWA proposes the Arab Regional Connectivity and Prosperity Framework (ARCPF). The Framework provides an integrated analytical approach for assessing regional connectivity and its key enablers and constraints to unlock the Arab region's prosperity potential. It examines how strategic regional assets, investment and financing ecosystems, and institutional readiness collectively shape regional connectivity, and how stronger connectivity contributes to greater resilience, deeper regional integration, and higher shared prosperity. Duties and Responsibilities The consultancy is related to producing a comprehensive technical paper on the theme of regional connectivity and prosperity with two parts: (a) a conceptual framework with theoretical foundations, methodological validation of the index, its components, and indicators framework; (b) the empirical analysis for the region with reference to other global regions, based on the results of the index and the component indices, policy implications and recommendations. Under the overall guidance of ESCWA, the consultant will undertake the following tasks: • Develop and refine the conceptual framework for the Regional Connectivity and Prosperity Index, building on ESCWA's initial proposal and strengthening it through international literature, economic theory, empirical evidence and international best practice. The framework should clearly define the terminologies, the component indices and their linkages, and realistic data availability for a robust basis for the index. • Design an internationally credible methodological framework including indicator selection, normalization, weighting, aggregation, sensitivity analysis and validation approaches. Provide the documentation to ensure transparency, reproducibility and future updating of the framework. • Develop and empirically validate an analytical model that examines the relationships between regional connectivity, strategic assets (including culture), investments, institutional readiness, and prosperity. Assess the relative contribution of each component within and across the components, identify major connectivity gaps, and analyse trends over time to support evidence-based policy recommendations. • Analyze and interpret the regional results by referencing them against other global regions, derive findings and policy implications for strengthening connectivity and prosperity in the Arab region context. • Assess the availability, quality, comparability and limitations of the underlying datasets, identify data gaps and propose practical approaches for addressing missing or inconsistent data. • Provide continuous technical guidance to the ESCWA team throughout the development process, including methodological choices, data compilation, validation, analytical interpretation and presentation of findings. • Participate in expert consultations and focus group discussions, respond to technical comments, incorporate relevant feedback from ESCWA and external experts, and document major methodological decisions made throughout the review process.<br> Qualifications/special skills<br>A PhD in economics or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of professional work experience in the field of research on regional development issues is required. Publication in reputed peer reviewed journals in this field is required. Undertaking high-level initiatives from international organizations is desirable. Demonstration of quantitative analysis and interpretation is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of UNESCWA. For this position, Fluency in English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>