Program Officer Jobs in Lebanon

Key Responsibilities <br>• Lead, mentor, coach, and develop the Customer Support team, fostering a high-performance and customer-centric culture. <br>• Recruit, onboard, train, and evaluate Customer Support team members, ensuring continuous development and performance management. <br>• Oversee the day-to-day operations of the Customer Support Department, ensuring service quality, operational efficiency, and adherence to Service Level Agreements (SLAs). <br>• Manage complex client inquiries, complaints, and escalations, ensuring timely and professional resolution. <br>• Oversee customer support activities across all communication channels, including phone, email, live chat, WhatsApp, and CRM platforms. <br>• Supervise the onboarding process for both individual and corporate clients, ensuring completeness, accuracy, and compliance with internal procedures. <br>• Oversee KYC and AML reviews, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and ongoing monitoring in accordance with internal policies and applicable regulatory requirements. <br>• Ensure the timely preparation and submission of regulatory reports, questionnaires, and other reporting obligations required by regulatory authorities. <br>• Oversee payment operations, including client deposits, withdrawals, payment investigations, reconciliation support, and coordination with internal Finance and Operations teams. <br>• Coordinate with Compliance, Finance, Dealing, IT, and other internal departments to ensure the timely resolution of operational and client-related matters. <br>• Develop, maintain, and enforce customer support procedures, policies, and standard operating procedures (SOPs). <br>• Monitor customer support KPIs and operational metrics, including response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity. <br>• Prepare and present daily, weekly, monthly, quarterly, and ad hoc management reports covering customer support performance, onboarding statistics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other operational metrics. <br>• Conduct quality assurance reviews of customer interactions and provide regular coaching and feedback to maintain high service standards. <br>• Maintain accurate records and ensure the confidentiality and integrity of client information in accordance with company policies and regulatory requirements. <br>• Support internal and external audits by providing documentation, reports, and operational information as required. <br>• Perform any other duties reasonably assigned by senior management

Location: Beirut, Lebanon – Office-Based Employment Type: Full-Time Work Schedule: 5/2 Gender: Male or Female Age: 24–29 years Salary: $700 during probation → $750 after probation Bonus: Performance-based bonus after probation, based on agents’ performance Probation Period: 2–3 months, including a 1-week training period, depending on performance and ability to learn quickly. Responsibilities Communicate with agents daily via phone calls and chat. Clearly explain job responsibilities, tasks, and expectations. Maintain a friendly and professional communication environment. Motivate, support, and guide agents to improve their performance. Build and maintain positive working relationships with agents. Monitor and follow up on agents’ work and performance. Communicate with agents across different international markets. Requirements Fluent French, both written and spoken. Comfortable handling daily phone calls and chat communication. Basic computer skills. Basic knowledge of Google Sheets. Previous experience in customer service, retention, sales, call centers, or a similar role is an advantage. Personal Qualities Confident and friendly. Excellent communication skills. Hardworking and responsible. Detail-oriented. Patient and supportive. Able to motivate and build strong professional relationships. Benefits Performance-based bonus after probation. Work phone. Laptop provided if needed

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br> Jobs for Humanity is partnering with Jobs for Humanity 22 to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. <br> Company Name: Jobs for Humanity 22<br> <br>Job Description<br> <p>We are seeking a Library Collections and Cataloging Specialist to help ensure our patrons and staff have timely, accurate access to high-quality resources. In this role, you will support collection development by sourcing and acquiring books, maintaining bibliographic records, and tracking availability through our library systems.</p><br> Job Purpose <p>The purpose of this role is to acquire, organize, and maintain library book collections by creating and managing accurate catalog records and ensuring reliable resource availability for users, while improving sourcing efficiency and coverage.</p><br> Job Duties and Responsibilities <ul> <li>library cataloging (MARC/Dewey)</li><li>bibliographic data management</li><li>integrated library systems (ILS) basics</li><li>vendor/ordering systems</li><li>collection development planning</li><li>research and sourcing capability</li><li>information organization</li><li>attention to detail</li><li>time management</li><li>customer service mindset</li><li>book availability tracking</li> </ul> <br> <br>Qualifications<br> Required Qualifications <ul> <li>library cataloging (MARC/Dewey)</li><li>bibliographic data management</li><li>integrated library systems (ILS) basics</li><li>collection development planning</li><li>vendor/ordering systems</li><li>research and sourcing capability</li><li>information organization</li><li>attention to detail</li><li>customer service mindset</li><li>time management</li> </ul> <br> <br><br> </div>

We are recruiting a Commercial & Administrative Director to support the continued expansion of our retail business across new markets and digital channels. The ideal candidate will combine commercial acumen with operational discipline, contributing to both strategic initiatives and day to day execution. <br> <br>A background of at least five years in retail, including experience with online sales, is required. Independence, initiative, and strong organisational skills are essential. <br> <br>Compensation will be competitive and commensurate with experience

10 Years experience

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission</p><p>Lead the setup and daily operations of an electrical goods delivery center, while managing logistics, administrative, and property-related activities. The role requires strong autonomy, operational leadership, and hands-on execution.</p><p>Key Responsibilities</p><p>• Define project scope, timelines, and budgets for facility setup</p><p>• Coordinate contractors, suppliers, and service providers</p><p>• Request, analyze, and negotiate quotations</p><p>• Supervise fit-out and technical works; control quality, costs, and deadlines</p><p>• Implement operational procedures and logistics workflows</p><p>• Deploy and operate an inventory management system</p><p>• Track stock movements and customer/supplier orders</p><p>• Prepare regular reports and escalate operational risks</p><p><br></p><p>Conditions</p><p>• Lebanon-based, on-site rôle</p><p>• Competitive salary based on profile and experience</p><p>• Evolution possible based on performance</p><p>Important Note</p><p>This is a hands-on operational role, not a desk-only administrative position</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Profile</p><p>Education</p><p>• Degree in Business, Logistics, Engineering or related field.</p><p>• Strong field experience may compensate for formal education</p><p>Experience</p><p>• Minimum 5 years’ experience in operations, logistics, project management or construction supervision.</p><p>• Proven experience working with local contractors and suppliers</p><p>Skills</p><p>• Strong Excel and office tools proficiency</p><p>• Ability to operate or implement inventory / ERP systems</p><p>• Budget monitoring and quotation analysis</p><p>• Strong organization, prioritization, and problem-solving skills</p><p>Languages</p><p>• Arabic</p><p>• English</p><p>• French (A plus)</p><p>Personal Qualities</p><p>• Autonomous, reliable, and accountable</p><p>• Hands-on, pragmatic, solution-oriented</p><p>• Strong communication and interpersonal skills</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><b>Job Description:</b></p><br><br><p>We are looking for a Performance Director to lead the strategic direction, execution excellence, and continuous growth of performance marketing across key clients. This role requires deep expertise in Paid Search, Paid Social, Programmatic, analytics, and full-funnel performance strategy. You will act as the senior strategic partner for clients, overseeing performance frameworks, directing cross-channel teams, and ensuring measurable business outcomes. You will also play a critical role in elevating delivery standards, mentoring senior specialists and managers, and driving innovation across the performance function.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Lead end-to-end performance strategy across Paid Search, Paid Social, Programmatic, eCommerce, and full-funnel digital acquisition.</li><li>Develop growth frameworks, performance roadmaps, testing plans, and optimization methodologies aligned with client objectives.</li><li>Own senior client relationships — provide strategic guidance, challenge thinking, and translate data into clear, compelling recommendations.</li><li>Oversee performance teams across channels, ensuring flawless execution, pacing accuracy, and alignment with KPIs.</li><li>Provide strategic leadership on attribution models, measurement frameworks, audience strategies, and bidding approaches.</li><li>Direct the analysis of campaign data to uncover insights, identify opportunities, and drive performance improvements.</li><li>Collaborate closely with creative, media, analytics, and technology teams to build integrated, data-driven solutions.</li><li>Drive innovation by introducing new tools, automation, platform features, and performance best practices.</li><li>Oversee forecasting, budgeting, and investment modeling to support decision-making and optimize ROI.</li><li>Provide hands-on mentorship to Performance Managers and Specialists; build talent capabilities and elevate team quality.</li><li>Ensure operational excellence and adherence to internal processes, QA standards, and documentation requirements.</li><li>Stay ahead of platform changes, industry shifts, and market trends to proactively shape performance strategies.</li></ul><br><p><b>Requirements</b></p><br><br><ul><li>10+ years of experience in digital performance marketing (agency background preferred).</li><li>Deep expertise in Paid Social, Paid Search, Programmatic, and performance measurement.</li><li>Strong understanding of attribution, audiences, conversion optimization, and data-driven strategy.</li><li>Proven experience leading multi-channel teams and managing large-scale performance campaigns.</li><li>Excellent client-facing skills with the ability to simplify complexity and lead strategic conversations.</li><li>Advanced analytical capabilities with experience in translating data into insights and strategic actions.</li><li>Hands-on familiarity with key platforms: Google Ads, Meta, TikTok, DV360, SA360, GA4, and other martech/adtech tools.</li><li>Strong leadership, team development, and stakeholder management skills.</li><li>Highly organized, detail-oriented, and comfortable working in fast-paced environments with multiple priorities.</li></ul><br><p><b>Location:</b></p><br><br>Beirut<br><p><b>Brand:</b></p><br><br>Iprospect<br><p><b>Time Type:</b></p><br><br>Full time<br><p><b>Contract Type:</b></p><br><br>Permanent<br> </div>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate Quarterly Business Review scenarios — performance vs. benchmark, allocation drift against IPS tolerance bands, and material fund document changes;</li> <li>Create rebalancing and tax-loss harvesting test cases involving cost basis, short-term vs. long-term capital gains, and wash-sale rule application;</li> <li>Develop suitability check cases probing risk tolerance, time horizon, prohibited holdings, and concentration limits against a client's Investment Policy Statement;</li> <li>Construct fee-stack analysis cases: portfolio-weighted expense ratios, advisory fees, and all-in cost comparisons against category benchmarks;</li> <li>Document test cases clearly with verified calculations, policy citations, and correct answers.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in investment management, financial advisory, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, economics, business administration, accounting, mathematics, statistics, or any related field;</li> <li>2+ years of finance, investment, accounting, or financial services experience;</li> <li>Current or recent experience in advisory and management or adjacent roles;</li> <li>Practical knowledge of portfolio performance analysis, tax-lot accounting, wash-sale rules, and Investment Policy Statement literacy; a CFA, CFP, CPWA, CIMA, or CIPM credential is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration</p><p>Responsibilities</p><ul><li>Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies.</li><li>On-board IB s and help them increase accounts, deposits, and revenues.</li><li>Identify and target known Money Managers and IB s in the MENA Region.</li><li>Organically build a book of business through relationships in and outside the market targeting potential IB s from multiple industries.</li><li>Determine customers' trading needs and prepare proposals to sell services that address these needs.</li><li>Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.</li><li>Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices.</li><li>Advise on trading strategies, options, and risk management strategies.</li><li>Explain industry terms or trading practices to clients.</li><li>Attend industry and company events to source own potential clients as directed by management.</li><li>Achieve sales targets.</li><li>Contact prospective or existing customers to discuss their queries and requirements.</li><li>Develop sales presentations or proposals to explain service specifications.</li><li>Maintain customer records by using the CRM and logging communication.</li><li>Receive and follow-up on clients funding, volume, and new account activations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Academic Qualification Requirement: B.Sc. Degree from any discipline</p><p>4+ years of extensive experience in Forex / CFD brokerage sales environments</p><p>Professional Key Knowledge Area Requirement:</p><ul><li>Strong understanding of FX, commodities, indices, and equity markets</li><li>A hunter mindset, you chase targets, not titles</li><li>Excellent communication and negotiation skills across cultures and regions</li><li>Strategic thinking paired with hands-on execution</li><li>Financial markets knowledge in FX, Stocks, Commodities</li><li>Technical and Fundamental analysis</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong relationship management and networking skills</li><li>Selling Skills.</li><li>Communication skills.</li><li>Customer orientation.</li><li>Learning flexibility</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Performance Associate Director to lead performance-driven accounts and deliver measurable growth across a diverse portfolio of clients. This role requires deep expertise in biddable media, optimization, measurement, and performance excellence, ideally within the GCC region. You will work closely with senior leadership and cross-functional teams to ensure best-in-class execution, operational rigor, and consistent delivery against ambitious business KPIs.</p><p>Key Responsibilities</p><ul><li>Lead the execution and optimization of multi-channel performance campaigns across paid search, paid social, programmatic, and other biddable platforms.</li><li>Own performance outcomes, ensuring delivery against agreed KPIs such as CPA, ROAS, revenue, leads, and customer acquisition targets.</li><li>Drive advanced optimization strategies including bidding enhancements, audience refinement, creative performance testing, and conversion rate improvements.</li><li>Translate client business goals into clear activation roadmaps and measurable performance frameworks.</li><li>Conduct deep-dive performance analysis, identify growth opportunities, and provide actionable recommendations.</li><li>Lead client performance conversations, presenting insights, results, and improvement plans with confidence and clarity.</li><li>Oversee forecasting accuracy, pacing controls, and budget efficiency in alignment with planning teams.</li><li>Establish rigorous QA processes and governance to ensure flawless campaign setup and execution.</li><li>Manage, mentor, and develop a team of performance managers and executives, ensuring technical excellence and continuous upskilling.</li><li>Stay ahead of platform updates, algorithm changes, privacy regulations, and measurement developments across GCC markets.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>6 8+ years of experience in performance marketing within an agency or fast-paced digital environment.</p><p>Strong hands-on expertise across Search, Social, programmatic platforms, and analytics tools.</p><p>Proven track record of delivering strong performance results across multiple accounts and industries.</p><p>Advanced analytical mindset with the ability to translate data into strategic actions.</p><p>Experience managing high-budget accounts with strong operational discipline.</p><p>Excellent client-facing communication and stakeholder management skills.</p><p>Demonstrated leadership experience, with the ability to build and scale high-performing teams.</p><p>GCC market experience is highly preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead by example to maximize store contribution through exploiting every opportunity to drive sales, reduce stock loss, capitalize on merchandising opportunities, and maintain cost controls.</p><p>Retain and develop a highly motivated team, ensuring individual progress and teamwork, and store compliance with the company's policies and procedures, rules and regulations, audits, and country laws.</p><p>Actively use sales information to make business decisions to maximize sales opportunities through commerciality, outstanding customer service, and highest efficiency.</p><p>Provide clear direction and ensure cooperation between all areas of the store team and management.</p><p>Ensure the sales team delivers the highest possible levels of customer service, loyal customer relationship building, and after-service up to the branch level.</p><p>Follow the company's strategy and achieve the company's sales targets.</p><p>Ensure the store consistently reflects the highest possible merchandising, housekeeping, and recovery standards.</p><p>Regularly monitor and review layouts to ensure best and worst-selling lines are correctly positioned.</p><p>Accurately and efficiently communicate stock issues, ideas, or recommendations to the brand merchandising team and management.</p><p>Actively seek and exploit all additional opportunities to promote sales.</p><p>Ensure that staff and management have maximum coverage at peak trading periods and the store has the right people in the right place at the right time.</p><p>Ensure that all merchandise is correctly received and displayed on the sales floor without delays.</p><p>Follow the brand visual merchandising guidelines, ensuring all garments are displayed on the shop floor and garment care standards are consistently maintained.</p><p>Be aware of competitor's season trends, price range, and updates.</p><p>Ensure all team members are well informed of the collection, advertising campaigns, promotions, sales activities, and other company projects, and KPI's</p></div></section>

<p>We are looking for a Performance Director to lead the strategic direction, execution excellence, and continuous growth of performance marketing across key clients. This role requires deep expertise in Paid Search, Paid Social, Programmatic, analytics, and full-funnel performance strategy. You will act as the senior strategic partner for clients, overseeing performance frameworks, directing cross-channel teams, and ensuring measurable business outcomes. You will also play a critical role in elevating delivery standards, mentoring senior specialists and managers, and driving innovation across the performance function.</p><p>Key Responsibilities</p><ul><li>Lead end-to-end performance strategy across Paid Search, Paid Social, Programmatic, eCommerce, and full-funnel digital acquisition.</li><li>Develop growth frameworks, performance roadmaps, testing plans, and optimization methodologies aligned with client objectives.</li><li>Own senior client relationships provide strategic guidance, challenge thinking, and translate data into clear, compelling recommendations.</li><li>Oversee performance teams across channels, ensuring flawless execution, pacing accuracy, and alignment with KPIs.</li><li>Provide strategic leadership on attribution models, measurement frameworks, audience strategies, and bidding approaches.</li><li>Direct the analysis of campaign data to uncover insights, identify opportunities, and drive performance improvements.</li><li>Collaborate closely with creative, media, analytics, and technology teams to build integrated, data-driven solutions.</li><li>Drive innovation by introducing new tools, automation, platform features, and performance best practices.</li><li>Oversee forecasting, budgeting, and investment modeling to support decision-making and optimize ROI.</li><li>Provide hands-on mentorship to Performance Managers and Specialists; build talent capabilities and elevate team quality.</li><li>Ensure operational excellence and adherence to internal processes, QA standards, and documentation requirements.</li><li>Stay ahead of platform changes, industry shifts, and market trends to proactively shape performance strategies.</li></ul><p>Requirements</p><ul><li>10+ years of experience in digital performance marketing (agency background preferred).</li><li>Deep expertise in Paid Social, Paid Search, Programmatic, and performance measurement.</li><li>Strong understanding of attribution, audiences, conversion optimization, and data-driven strategy.</li><li>Proven experience leading multi-channel teams and managing large-scale performance campaigns.</li><li>Excellent client-facing skills with the ability to simplify complexity and lead strategic conversations.</li><li>Advanced analytical capabilities with experience in translating data into insights and strategic actions.</li><li>Hands-on familiarity with key platforms: Google Ads, Meta, TikTok, DV360, SA360, GA4, and other martech/adtech tools.</li><li>Strong leadership, team development, and stakeholder management skills.</li><li>Highly organized, detail-oriented, and comfortable working in fast-paced environments with multiple priorities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>10+ years of experience in digital performance marketing (agency background preferred).</li><li>Deep expertise in Paid Social, Paid Search, Programmatic, and performance measurement.</li><li>Strong understanding of attribution, audiences, conversion optimization, and data-driven strategy.</li><li>Proven experience leading multi-channel teams and managing large-scale performance campaigns.</li><li>Excellent client-facing skills with the ability to simplify complexity and lead strategic conversations.</li><li>Advanced analytical capabilities with experience in translating data into insights and strategic actions.</li><li>Hands-on familiarity with key platforms: Google Ads, Meta, TikTok, DV360, SA360, GA4, and other martech/adtech tools.</li><li>Strong leadership, team development, and stakeholder management skills.</li><li>Highly organized, detail-oriented, and comfortable working in fast-paced environments with multiple priorities.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead the organization s finance function, partnering closely with leadership to shape financial strategy and ensure disciplined day-to-day financial operations. Own reporting quality, cash-flow performance, and budget control to support sustainable profitability.</p><p>Deliver reliable financial management across strategy, reporting, cash-flow, budgeting, forecasting, and compliance enabling executive decision-making through accurate insights and effective financial risk management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Financial modeling and forecasting</li><li>Budgeting and variance analysis</li><li>Financial reporting (IFRS/GAAP)</li><li>Cash-flow and working-capital management</li><li>Tax, audit, and compliance management</li><li>ERP/accounting systems experience</li><li>Strategic leadership and executive communication</li><li>Risk management and analytical decision-making</li><li>Stakeholder management</li></ul><p></p></section>

Review and study tender documents, including drawings, specifications, Bills of Quantities (BOQ), contract conditions, and other related documentation to fully understand project requirements. <br>Identify discrepancies, ambiguities, or missing information in tender documents and prepare Requests for Information (RFIs) or technical clarifications when necessary. <br>Perform detailed quantity take-offs and prepare accurate material, labor, equipment, and subcontract cost estimates. <br>Analyze project drawings and specifications to determine project scope and estimate direct and indirect construction costs. <br>Prepare and issue inquiries to suppliers and subcontractors, ensuring quotations fully comply with project specifications and contractual requirements. <br>Evaluate supplier and subcontractor quotations based on technical compliance, commercial terms, quality, delivery schedule, and overall value. <br>Negotiate prices, payment terms, delivery schedules, and commercial conditions to obtain the most competitive offers. <br>Prepare comprehensive comparison sheets to evaluate supplier and subcontractor quotations and recommend the most suitable offers. <br>Develop detailed cost estimates including materials, labor, plant, equipment, preliminaries, overhead, contingencies, and profit margins. <br>Price Bills of Quantities (BOQ), prepare build-up rates for non-standard items, and maintain up-to-date knowledge of prevailing market prices. <br>Coordinate with Project Managers, Planning Engineers, Procurement, QS, and other departments to ensure the accuracy and completeness of estimates. <br>Participate in site visits and pre-tender meetings whenever required to gain a better understanding of project conditions and associated risks. <br>Identify commercial and technical risks within tenders and propose mitigation measures and value engineering opportunities where applicable. <br>Prepare complete tender submissions in accordance with client instructions and submission deadlines. <br>Present final cost estimates, pricing strategies, assumptions, exclusions, and recommendations to management for approval before tender submission. <br>Maintain an updated database of historical project costs, supplier pricing, labor productivity rates, and market trends to improve estimating accuracy. <br>Assist in post-tender negotiations, clarifications, and contract award processes when required. <br>Ensure compliance with company policies, quality standards, health and safety requirements, and applicable engineering codes. <br>Support continuous improvement initiatives by identifying opportunities to optimize estimating processes and cost control practices. <br>Perform any other duties assigned by management that are related to the position. Minimum of 5 years of experience in construction estimation or tendering. <br>Previous experience in a contracting company is highly preferred. <br>Experience with large-scale building, infrastructure, or industrial projects is an advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB DUTIES:</b><br>Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods<br>Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance <br>Monitor inventory levels and coordinate with procurement for timely replenishments<br>Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency<br>Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy<br>Enforce health, safety, and security procedures in line with company and regulatory standards<br>Manage goods receiving and delivery (for external clients or delivery department)<br>Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team.<br>Coordinate with procurement department concerning goods PO and arrival.<br>Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation.<br>Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments<br>Track KPIs and prepare regular warehouse performance reports with action plans for improvement<br>Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus)<br>Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability<br><br>WORKING HOURS:<br>Monday to Saturday from 8:00am till 5:00 pm</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION &amp; SKILLS:<br>Bachelor s degree in Business Administration, Logistics, or related field (preferred)<br>Minimum of 5 7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role<br>Strong knowledge of inventory management, warehouse systems, and stock control procedures<br>Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools<br>Strong leadership, organizational, and problem-solving skills<br>Good understanding of warehouse health and safety regulations<br>Excellent communication skills in Arabic and English; French is an advantage<br>Fluency in Arabic and English; French is an advantage</p><p></p></section>

JOB DUTIES: <br>•Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods <br>•Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance <br>•Monitor inventory levels and coordinate with procurement for timely replenishments <br>•Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency <br>•Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy <br>•Enforce health, safety, and security procedures in line with company and regulatory standards <br>•Manage goods receiving and delivery (for external clients or delivery department) <br>•Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team. <br>•Coordinate with procurement department concerning goods PO and arrival. <br>•Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation. <br>•Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments <br>•Track KPIs and prepare regular warehouse performance reports with action plans for improvement <br>•Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus) <br>•Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability <br> <br>EDUCATION & SKILLS: <br>•Bachelor’s degree in Business Administration, Logistics, or related field (preferred) <br>•Minimum of 5–7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role <br>•Strong knowledge of inventory management, warehouse systems, and stock control procedures <br>•Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools <br>•Strong leadership, organizational, and problem-solving skills <br>•Good understanding of warehouse health and safety regulations <br>•Excellent communication skills in Arabic and English; French is an advantage <br>•Fluency in Arabic and English; French is an advantage <br> <br>WORKING HOURS: <br>Monday to Saturday from 8:00am till 5:00 pm

JOB DUTIES: <br>•Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods <br>•Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance <br>•Monitor inventory levels and coordinate with procurement for timely replenishments <br>•Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency <br>•Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy <br>•Enforce health, safety, and security procedures in line with company and regulatory standards <br>•Manage goods receiving and delivery (for external clients or delivery department) <br>•Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team. <br>•Coordinate with procurement department concerning goods PO and arrival. <br>•Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation. <br>•Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments <br>•Track KPIs and prepare regular warehouse performance reports with action plans for improvement <br>•Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus) <br>•Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability <br> <br>EDUCATION & SKILLS: <br>•Bachelor’s degree in Business Administration, Logistics, or related field (preferred) <br>•Minimum of 5–7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role <br>•Strong knowledge of inventory management, warehouse systems, and stock control procedures <br>•Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools <br>•Strong leadership, organizational, and problem-solving skills <br>•Good understanding of warehouse health and safety regulations <br>•Excellent communication skills in Arabic and English; French is an advantage <br>•Fluency in Arabic and English; French is an advantage <br> <br>WORKING HOURS: <br>Monday to Saturday from 8:00am till 5:00 pm

<p><strong>Job Purpose </strong></p>   <p>The Field Sales Executive for Roadfreight is responsible for generating Revenue, Volume and GP by promoting and selling mainly for Roadfreight services to customers. This role requires extensive knowledge of Roadfreight logistics, excellent communication and negotiation skills, and the ability to build and maintain strong customer relationships.  </p>   <p><strong>Key Tasks</strong></p>   <ul> <li>Prospecting and Lead Generation: Identify potential customers and leads through market research, cold calling, networking, and other means to expand the customer base through pipeline development.</li> <li>Customer Relationship Management: Build and maintain strong and long term relationships with potential customers to understand their needs.</li> <li>Quoting: Prepare and present rates based on the customer's requirements by using default system.</li> <li>Contract Negotiation: Negotiate terms and conditions for tenders and RFQ’s, including rates and service levels</li> <li>Market Analysis: Stay updated on industry trends, competitive pricing, and market conditions to adjust sales strategies and maintain a competitive edge.</li> <li>Sales Targets: Meet or exceed sales targets set by the company to contribute to its growth and profitability.</li> <li>CRM usage and Reporting: Maintain detailed records of customer interactions, sales activities, and contracts in the CRM. Generate reports to management on sales progress.</li> <li>Collaboration: Work closely with the pricing and operations team to meet the customer's expectations.</li> </ul>   <p><strong>Knowledge, Skills and Experience: </strong></p>   <ul> <li>University degree in Business, Logistics, or a related field</li> <li>Min 5 years of Sales experience in the logistics industry, Roadfreight dedicated sales is prefered.</li> <li>Strong knowledge of Roadfreight services</li> <li>Excellent communication, negotiation, and presentation skills</li> <li>Good command in English and Turkish (written&spoken)</li> <li>Proficiency in using sales and customer relationship management (CRM) software</li> <li>Strong problem-solving skills, self-motivated and teamwork oriented</li> <li>Knowledge of international Roadfreight regulations is a plus</li> <li>Residence in Bursa</li> <li>B class driving licence holder with no travel restrictions</li> <li>No military obligation for male candidates</li> </ul><div><font color="#ffffff">#LI-TUR</font></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Review and study tender documents, including drawings, specifications, Bills of Quantities (BOQ), contract conditions, and other related documentation to fully understand project requirements. Identify discrepancies, ambiguities, or missing information in tender documents and prepare Requests for Information (RFIs) or technical clarifications when necessary. Perform detailed quantity take-offs and prepare accurate material, labor, equipment, and subcontract cost estimates. Analyze project drawings and specifications to determine project scope and estimate direct and indirect construction costs. Prepare and issue inquiries to suppliers and subcontractors, ensuring quotations fully comply with project specifications and contractual requirements. Evaluate supplier and subcontractor quotations based on technical compliance, commercial terms, quality, delivery schedule, and overall value. Negotiate prices, payment terms, delivery schedules, and commercial conditions to obtain the most competitive offers. Prepare comprehensive comparison sheets to evaluate supplier and subcontractor quotations and recommend the most suitable offers. Develop detailed cost estimates including materials, labor, plant, equipment, preliminaries, overhead, contingencies, and profit margins. Price Bills of Quantities (BOQ), prepare build-up rates for non-standard items, and maintain up-to-date knowledge of prevailing market prices. Coordinate with Project Managers, Planning Engineers, Procurement, QS, and other departments to ensure the accuracy and completeness of estimates. Participate in site visits and pre-tender meetings whenever required to gain a better understanding of project conditions and associated risks. Identify commercial and technical risks within tenders and propose mitigation measures and value engineering opportunities where applicable. Prepare complete tender submissions in accordance with client instructions and submission deadlines. Present final cost estimates, pricing strategies, assumptions, exclusions, and recommendations to management for approval before tender submission. Maintain an updated database of historical project costs, supplier pricing, labor productivity rates, and market trends to improve estimating accuracy. Assist in post-tender negotiations, clarifications, and contract award processes when required. Ensure compliance with company policies, quality standards, health and safety requirements, and applicable engineering codes. Support continuous improvement initiatives by identifying opportunities to optimize estimating processes and cost control practices. Perform any other duties assigned by management that are related to the position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum of 5 years of experience in construction estimation or tendering. Previous experience in a contracting company is highly preferred. Experience with large-scale building, infrastructure, or industrial projects is an advantage.</p><p></p></section>

Operations Management <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Ensure full compliance with company policies, SOPs, service standards, and operational procedures. <br>Monitor service quality and guest satisfaction, taking immediate corrective action when necessary. <br>Coordinate effectively with kitchen, bar, reservations, and support departments to ensure seamless operations. <br>Conduct regular operational inspections and audits. <br>Leadership & Team Management <br>Lead, motivate, coach, and develop restaurant employees and supervisors. <br>Foster a culture of accountability, teamwork, professionalism, and continuous improvement. <br>Conduct daily briefings and regular operational meetings. <br>Manage employee schedules and ensure adequate staffing levels. <br>Monitor attendance, punctuality, grooming, and overall discipline. <br>Participate in recruitment, onboarding, training, and performance management processes. <br>Guest Experience <br>Ensure the highest standards of hospitality and customer service. <br>Handle guest complaints and concerns professionally and efficiently. <br>Monitor guest feedback and implement improvement plans. <br>Develop initiatives to enhance guest satisfaction and loyalty. <br>Sales & Business Development <br>Drive sales growth through upselling, promotions, and guest engagement initiatives. <br>Monitor sales performance and identify opportunities to increase revenue. <br>Support the implementation of marketing campaigns and promotional activities. <br>Develop strategies to attract new customers and increase repeat business. <br>Financial Management <br>Monitor and manage the restaurant's profitability and operational costs. <br>Control labor costs, food costs, beverage costs, and operating expenses. <br>Review daily sales reports and operational KPIs. <br>Ensure proper cash handling procedures and compliance with financial controls. <br>Assist in budgeting and forecasting activities. <br>Food Safety & Quality Assurance <br>Ensure compliance with food safety regulations, HACCP standards, and hygiene requirements. <br>Monitor food quality, presentation standards, and consistency. <br>Conduct regular food tastings and quality checks. <br>Ensure cleanliness and sanitation standards are maintained throughout the restaurant. <br>Inventory & Cost Control <br>Monitor inventory levels and stock management processes. <br>Ensure proper receiving, storage, and stock rotation procedures. <br>Minimize waste, losses, and inventory discrepancies. <br>Ensure compliance with portion control and recipe standards. <br>Reporting & Administration <br>Prepare and submit operational reports to management. <br>Monitor KPIs and develop action plans to improve performance. <br>Maintain accurate operational records and documentation. <br>Communicate effectively with senior management regarding operational needs and challenges