Program Officer Jobs in Lebanon

Job Summary: <br> <br>The Barista ensures a warm, engaging, and efficient service experience for all gym members and visitors by greeting customers, preparing high-quality shakes and beverages, selling pre-prepared food items, maintaining a clean and organized bar area, and managing stock control. This role combines customer interaction with product preparation, sales accuracy, and inventory management. <br> <br>I. Duties and Responsibilities: <br> <br>1. Greet and assist customers in a friendly, professional manner <br>• Welcome each customer with a smile and eye contact, using their name whenever possible. <br>• Listen attentively to customer requests and clarify orders to ensure accuracy. <br>• Offer recommendations on shakes, snacks, and other available items. <br>• Handle customer questions or concerns politely, escalating issues to the manager when necessary. <br>2. Prepare and serve shakes, beverages, and food items to quality standards <br>• Follow recipes and portion guidelines to ensure consistency in taste and presentation. <br>• Operate blenders, coffee machines, and other bar equipment safely and efficiently. <br>• Ensure all prepared food and beverages meet hygiene and safety standards. <br>• Restock display areas with fresh pre-prepared food items as needed. <br> <br>3. Sell prepared food items and process transactions accurately <br>• Display food and beverage items attractively to encourage sales. <br>• Process payments by cash, card, or digital methods while ensuring correct amounts. <br>• Issue receipts and record all transactions promptly in the POS system. <br>• Monitor product expiry dates and rotate stock to minimize waste. <br> <br>4. Maintain a clean, organized, and professional bar area <br>• Keep all work surfaces, utensils, and equipment clean and sanitized throughout the day. <br>• Organize bar tools, ingredients, and supplies for efficiency and ease of access. <br>• Dispose of waste according to the gym’s hygiene and safety standards. <br>• Ensure all food storage areas comply with health regulations. <br> <br>5. Track inventory and conduct perpetual stocktakes <br>• Monitor stock levels of ingredients, beverages, packaging, and supplies daily. <br>• Record usage and wastage accurately in the inventory system. <br>• Conduct regular stocktakes and reconcile counts with recorded inventory. <br>• Report shortages, surpluses, or potential supply issues to management immediately. <br> <br>II. Required Competencies: <br>• Empathy and patience: especially when handling complaints or frustration. <br>• Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience. <br>• Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems. <br>• Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture. <br>• Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing. <br>• Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations. <br>*This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

<p>We are seeking a highly skilled and experienced Senior Associate, Programmatic to join our commerce team a dynamic and fast-paced team. The ideal candidate will have a deep understanding of the programmatic advertising landscape, excellent analytical skills, and a proven track record of driving successful programmatic campaigns, particularly on Amazon. More importantly, the candidate should be eager to learn and adapt to the requirements of the team and client. This role involves strategic planning, execution, and optimization of programmatic media buys to drive sales growth for commerce clients.</p><p>Campaign Management: Plan, execute, and manage programmatic campaigns across multiple DSPs, with specialization in Amazon DSP. This includes setting up campaigns, managing budgets, optimizing bids, and analyzing performance.</p><p>Audience Targeting: Develop and implement sophisticated audience targeting strategies using first-party, second-party, and third-party data to reach desired demographics and achieve campaign objectives.</p><p>Performance Optimization: Continuously monitor and analyze campaign performance, identifying areas for improvement and implementing optimizations to maximize ROI and achieve KPIs.</p><p>Platform Expertise: Maintain a deep understanding of various programmatic platforms (e.g., Amazon, DV360, The Trade Desk) and stay up to date on industry s best practices and emerging trends.</p><p>Reporting and Analysis: Generate regular reports on campaign performance, providing insights and recommendations to stakeholders. Analyze data to identify trends, opportunities, and areas for improvement.</p><p>Vendor Management: Collaborate with external vendors (Amazon), including DSPs, data providers, and suppliers, to ensure smooth campaign execution and optimal performance.</p><p>Budget Management: Manage campaign budgets effectively, ensuring efficient allocation of resources and maximizing ROI.</p><p>Strategic thinking: Build data-backed, strategic recommendations on achieving client KPIs (sales, NTB, ROAS) through DSP for business reviews, annual strategies and ad-hoc consultancy.</p><p>Collaboration: Work closely with the rest of the commerce team and upper funnel media teams to align programmatic strategies with overall commerce and business objectives.</p><p>Innovation: Explore and test new programmatic technologies, strategies, and tactics to drive innovation and improve campaign performance.</p><p>Development: Working with line manager and team leadership to help train and develop junior team members. Leading by example motivates and encourages those with less experience.</p><p><strong>Desired Candidate Profile</strong></p><p>At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Confidence in core trading platforms, particularly Amazon, DV360 and TTD is plus.</p><p>Market-leading knowledge of digital advertising and programmatic ecosystem, with 2+ years of hands-on experience in programmatic operations &amp; campaign management.</p><p>A good understanding of the programmatic ecosystem which includes programmatic tech - SSPs/ ad exchanges, DSPs, ad servers, and data providers.</p><p>In-depth knowledge of media vendors, platforms, verification partners and DSPs such as Amazon, Display and Video 360, the Trade Desk, etc.</p><p>Familiarity of running campaigns through various buying and deal types including OMP, PMP, programmatic guaranteed with the ability to differentiate each.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Localisation :</b> Full remote (Liban)</p><p><b>Disponibilité :</b> dès que possible</p><p><br></p><p>Talents IT est une société de services du numérique, spécialisée sur le développement logiciel, la data, la cybersécurité et le cloud. Nous accompagnons des clients grands comptes du secteur privé et du secteur public sur leurs projets tech les plus structurants.</p><p>Notre croissance repose sur une conviction simple : <b>la qualité de nos recrutements fait la qualité de nos prestations.</b> C'est pourquoi nous renforçons aujourd'hui notre équipe Talent Acquisition.</p><p><br></p><p>Le poste</p><p>Rattaché(e) à la Direction, vous prenez la responsabilité complète du cycle de recrutement de nos consultants IT, en binôme avec les Business Managers.</p><p><br></p><p>Vos missions</p><p><b>Sourcing &amp; chasse</b></p><ul><li>Définir les stratégies de sourcing en fonction des besoins clients et des profils recherchés (développeurs, DevOps, data engineers, experts cyber, chefs de projet, architectes…)</li><li>Chasser sur l'ensemble des canaux : LinkedIn Recruiter, jobboards spécialisés, GitHub, communautés tech, cooptation, réactivation de vivier</li><li>Rédiger des annonces et des approches directes qui donnent envie de répondre</li></ul><p><br></p><p><b>Évaluation &amp; suivi candidat</b></p><ul><li>Mener les préqualifications téléphoniques et les entretiens de recrutement</li><li>Évaluer les compétences techniques en lien avec nos référents tech, ainsi que l'adéquation au contexte de mission</li><li>Assurer un suivi candidat irréprochable : feedback systématique, transparence sur le process, accompagnement jusqu'à l'intégration</li></ul><p><br></p><p><b>Business partnering</b></p><ul><li>Travailler main dans la main avec les Business Managers : qualification des besoins clients, priorisation, points de suivi hebdomadaires</li><li>Participer au staffing et au suivi des consultants en intercontrat</li><li>Négocier les propositions d'embauche et sécuriser les prises de poste</li></ul><p><br></p><p><b>Pilotage &amp; marque employeur</b></p><ul><li>Suivre vos indicateurs : nombre de recrutements, time-to-hire, taux de transformation, qualité du vivier</li><li>Contribuer à notre visibilité employeur : contenus, événements tech, salons, relations écoles</li></ul><p><br></p><p>Le profil que nous recherchons</p><ul><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p><p>Ce que nous offrons</p><ul><li><b>Un poste en full-remote</b> : process, outils et rituels pensés pour le distanciel dès le départ</li><li>Une équipe recrutement à taille humaine où vos idées sur le process ont un impact réel</li></ul><p><br></p><p>Le processus de recrutement</p><ol><li><b>Échange téléphonique</b> (20 min)</li><li><b>Entretien visio</b> (1 h) avec votre futur·e manager — parcours, méthodes, cas concrets</li><li><b>Mise en situation</b> : qualification d'un besoin fictif + stratégie de sourcing associée</li><li><b>Recrutement final</b></li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Français Indispensable</li><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Localisation :</b> Full remote (Liban)</p><p><b>Disponibilité :</b> dès que possible</p><p><br></p><p>Talents IT est une société de services du numérique, spécialisée sur le développement logiciel, la data, la cybersécurité et le cloud. Nous accompagnons des clients grands comptes du secteur privé et du secteur public sur leurs projets tech les plus structurants.</p><p>Notre croissance repose sur une conviction simple : <b>la qualité de nos recrutements fait la qualité de nos prestations.</b> C'est pourquoi nous renforçons aujourd'hui notre équipe Talent Acquisition.</p><p><br></p><p>Le poste</p><p>Rattaché(e) à la Direction, vous prenez la responsabilité complète du cycle de recrutement de nos consultants IT, en binôme avec les Business Managers.</p><p><br></p><p>Vos missions</p><p><b>Sourcing &amp; chasse</b></p><ul><li>Définir les stratégies de sourcing en fonction des besoins clients et des profils recherchés (développeurs, DevOps, data engineers, experts cyber, chefs de projet, architectes…)</li><li>Chasser sur l'ensemble des canaux : LinkedIn Recruiter, jobboards spécialisés, GitHub, communautés tech, cooptation, réactivation de vivier</li><li>Rédiger des annonces et des approches directes qui donnent envie de répondre</li></ul><p><br></p><p><b>Évaluation &amp; suivi candidat</b></p><ul><li>Mener les préqualifications téléphoniques et les entretiens de recrutement</li><li>Évaluer les compétences techniques en lien avec nos référents tech, ainsi que l'adéquation au contexte de mission</li><li>Assurer un suivi candidat irréprochable : feedback systématique, transparence sur le process, accompagnement jusqu'à l'intégration</li></ul><p><br></p><p><b>Business partnering</b></p><ul><li>Travailler main dans la main avec les Business Managers : qualification des besoins clients, priorisation, points de suivi hebdomadaires</li><li>Participer au staffing et au suivi des consultants en intercontrat</li><li>Négocier les propositions d'embauche et sécuriser les prises de poste</li></ul><p><br></p><p><b>Pilotage &amp; marque employeur</b></p><ul><li>Suivre vos indicateurs : nombre de recrutements, time-to-hire, taux de transformation, qualité du vivier</li><li>Contribuer à notre visibilité employeur : contenus, événements tech, salons, relations écoles</li></ul><p><br></p><p>Le profil que nous recherchons</p><ul><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p><p>Ce que nous offrons</p><ul><li><b>Un poste en full-remote</b> : process, outils et rituels pensés pour le distanciel dès le départ</li><li>Une équipe recrutement à taille humaine où vos idées sur le process ont un impact réel</li></ul><p><br></p><p>Le processus de recrutement</p><ol><li><b>Échange téléphonique</b> (20 min)</li><li><b>Entretien visio</b> (1 h) avec votre futur·e manager — parcours, méthodes, cas concrets</li><li><b>Mise en situation</b> : qualification d'un besoin fictif + stratégie de sourcing associée</li><li><b>Recrutement final</b></li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Français Indispensable</li><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p></div>

Job Summary <br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels. <br>I. Duties and Responsibilities <br>Member Communication & Support <br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms. <br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help. <br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset. <br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed. <br>Follow-Up & Member Satisfaction <br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey. <br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored. <br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation. <br>• Coordinate with the administrator and follow up with members who have due payments <br>Feedback Monitoring & Reporting <br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability. <br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights. <br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement. <br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience. <br>Team Contribution & Service Culture <br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing. <br>• Share member compliments and positive feedback to reinforce service standards and build team morale. <br>• Propose service training topics and process improvements based on real interaction patterns. <br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it. <br>II. Required Competencies <br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations. <br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior. <br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do. <br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step. <br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function. <br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover. <br> <br> <br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li>Education: Technical, trade, or vocational school degree.</li> <li>Related work experience: At least 3 years of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team.</p> <p>In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li>Education: Technical, trade, or vocational school degree.</li> <li>Related work experience: At least 3 years of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team.</p> <p>In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced Marketing Manager to lead our marketing strategy in Beirut, Lebanon. In this vital role, you will be responsible for driving brand growth and customer acquisition through innovative digital marketing initiatives and impactful campaigns. This position offers you the chance to shape our marketing vision, utilizing your expertise to influence key business outcomes and elevate our brand in a competitive market. Join us to not only apply your skills but also to grow and evolve in a supportive environment where your contributions are valued.</p><p>Our company prides itself on fostering a collaborative and dynamic culture. You will work with a talented team of professionals who are passionate about their craft and committed to delivering exceptional results. We emphasize continuous learning and professional development, providing you with opportunities to enhance your skills through training programs and workshops. This role is perfect for someone eager to take the next step in their marketing career while being part of a vibrant team.</p><p>As you advance in this position, you will find ample opportunities for career progression. We are dedicated to your growth and will support you in taking on larger projects and responsibilities. If you are ready to make a significant impact in a fast-paced industry and lead transformative marketing initiatives, we encourage you to apply and embark on this exciting journey with us!</p><p><b>Responsibilities:</b></p><ol><li>Lead the development and execution of comprehensive marketing strategies that align with business objectives, focusing on digital marketing, brand growth, and customer acquisition to drive measurable results.</li><li>Oversee the planning and implementation of marketing campaigns across various channels, ensuring that all communications are consistent and resonate with our target audience.</li><li>Collaborate with cross-functional teams, including sales, product development, and customer service, to create integrated marketing plans that support product launches and enhance customer engagement.</li><li>Conduct market research and analyze customer insights to identify trends and opportunities, using this data to refine marketing tactics and improve campaign effectiveness.</li><li>Manage the marketing budget, ensuring resources are allocated efficiently to maximize ROI and achieve financial targets while maintaining high-quality standards.</li><li>Track and report on the performance of marketing initiatives, providing actionable insights and recommendations to stakeholders aimed at optimizing future strategies.</li><li>Mentor and lead a team of marketing professionals, fostering a culture of creativity, collaboration, and continuous improvement within the team.</li><li>Establish and maintain relationships with external partners, agencies, and media representatives to enhance brand visibility and support marketing efforts.</li><li>Stay abreast of industry trends and emerging technologies, continuously seeking innovative ways to enhance our marketing strategies and maintain a competitive edge.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>8–10 years of marketing experience</li><li> 4–5 years in a managerial role</li><li> Strong digital marketing amp; analytics experience</li><li>Leadership and strategic thinking skills</li><li> Fintech, technology, or digital payments experience is a plus</li></ul></div>

<p><b>Job Purpose </b>The Junior Accountant will support the Finance Department in day-to-day accounting operations, including accounts payable, accounts receivable, general ledger reconciliation, bank reconciliation, expense processing, and financial reporting. The role assists in preparing accurate financial records and supporting month-end and year-end closing processes while ensuring compliance with Lebanese accounting standards and internal controls. Key Responsibilities 1. Accounts Payable &amp; Expense Processing Process and record vendor invoices and purchase orders into the accounting system. Verify invoice accuracy, coding, and supporting documentation before payment. Prepare payment schedules and assist with processing payments to vendors. Maintain vendor files and vendor master data. Follow up on outstanding vendor invoices and discrepancies. Process expense reports and reimbursements from employees. Reconcile supplier statements and resolve discrepancies. 2. Accounts Receivable &amp; Collections Record customer invoices and revenue transactions in the accounting system. Monitor accounts receivable aging and follow up on overdue invoices. Prepare customer statements and send payment reminders. Process customer payments and apply receipts to appropriate invoices. Coordinate with Sales and clients on billing inquiries and discrepancies. Maintain accurate customer master data and contracts. Support credit management and collections procedures. 3. General Ledger &amp; Bank Reconciliation Post daily transactions to the general ledger. Reconcile bank statements with company bank accounts on a monthly basis. Identify and resolve reconciling items and timing differences. Monitor and record inter-company transactions and transfers. Prepare and document journal entries for period-end adjustments. Support the Finance Manager with account reconciliations. 4. Payroll Support &amp; NSSF Processing Assist with payroll processing and validation of employee data. Support NSSF and tax deduction calculations and documentation. Maintain payroll records and supporting documentation. Process employee reimbursements and benefits. Coordinate with HR on payroll-related inquiries. 5. Month-End &amp; Year-End Support Assist with month-end account reconciliations and closing checklists. Prepare supporting schedules and documentation for financial statements. Support the preparation of financial reports and management reports. Assist with audit preparation and coordinate with external auditors. Maintain organized closing documentation and records. 6. Record Keeping &amp; Compliance Maintain organized filing systems for invoices, receipts, and supporting documents. Ensure accurate and timely record-keeping of all transactions. Support compliance with Lebanese accounting standards and internal controls. Assist with audit and government reporting requirements. Maintain confidentiality of financial and company information.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Requirements Bachelor's degree in Accounting, Finance, Business Administration, or a related field. 1 3 years of experience in accounting, finance, or a similar role. Knowledge of Lebanese accounting standards and practices. Proficiency in MS Excel, Outlook, and accounting software (experience with accounting systems preferred). Strong attention to detail and accuracy in financial record-keeping. Excellent organizational and time-management skills. Ability to meet deadlines and handle multiple tasks simultaneously. Understanding of basic accounting principles and financial reporting.</p>

<p>I. Duties and Responsibilities: 1. Greet and assist customers in a friendly, professional manner Welcome each customer with a smile and eye contact, using their name whenever possible. Listen attentively to customer requests and clarify orders to ensure accuracy. Offer recommendations on shakes, snacks, and other available items. Handle customer questions or concerns politely, escalating issues to the manager when necessary. 2. Prepare and serve shakes, beverages, and food items to quality standards Follow recipes and portion guidelines to ensure consistency in taste and presentation. Operate blenders, coffee machines, and other bar equipment safely and efficiently. Ensure all prepared food and beverages meet hygiene and safety standards. Restock display areas with fresh pre-prepared food items as needed. 3. Sell prepared food items and process transactions accurately Display food and beverage items attractively to encourage sales. Process payments by cash, card, or digital methods while ensuring correct amounts. Issue receipts and record all transactions promptly in the POS system. Monitor product expiry dates and rotate stock to minimize waste. 4. Maintain a clean, organized, and professional bar area Keep all work surfaces, utensils, and equipment clean and sanitized throughout the day. Organize bar tools, ingredients, and supplies for efficiency and ease of access. Dispose of waste according to the gym s hygiene and safety standards. Ensure all food storage areas comply with health regulations. 5. Track inventory and conduct perpetual stocktakes Monitor stock levels of ingredients, beverages, packaging, and supplies daily. Record usage and wastage accurately in the inventory system. Conduct regular stocktakes and reconcile counts with recorded inventory. Report shortages, surpluses, or potential supply issues to management immediately. II. Required Competencies: Empathy and patience: especially when handling complaints or frustration. Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer s experience. Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems. Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture. Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing. Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations. *This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 2 years of related work experience.</p> <p><strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local.</p> <p>As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br> <strong>Related work experience:</strong> At least 2 years of related work experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team.</p> <p>In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p>We are looking for a Sales Manager to manage and grow a business unit, with responsibility for sales, operations, team leadership, client management, and financial performance. The successful candidate will be responsible for generating sales, increasing revenue, maintaining strong client relationships, managing and developing the team, and ensuring the profitability and smooth operation of the business unit.</p><p>Job Responsibilities</p><ul><li>Drive sales and achieve monthly and annual sales targets.</li><li>Handle sales opportunities from initial enquiry through to conversion, including phone calls, follow-ups, presentations, and in-person meetings.</li><li>Follow up on leads and opportunities and maintain accurate and up-to-date CRM records.</li><li>Increase revenue, client retention, and overall profitability.</li><li>Manage the day-to-day operation of the business unit and ensure consistently high service standards.</li><li>Lead, motivate, train, and develop the team and manage performance against agreed KPIs.</li><li>Recruit and maintain a strong, balanced, and customer-focused team.</li><li>Build strong relationships with clients, understand their needs, and ensure a high level of customer satisfaction.</li><li>Handle client concerns, renewals, and terminations, with a focus on retaining and growing existing business.</li><li>Monitor and manage the business unitu2019s P&amp;L, revenue, costs, collections, and profitability.</li><li>Follow up on outstanding client payments and ensure accurate billing and account records.</li><li>Ensure contracts, CRM records, and other administrative records are accurate and up to date.</li><li>Coordinate with Head Office, IT, suppliers, building management, and other relevant parties to ensure smooth operations.</li><li>Monitor the local business and commercial market, including competitors and market developments.</li><li>Attend networking and business events to build relationships and generate new business opportunities.</li><li>Ensure all company systems, procedures, policies, and service standards are followed.</li><li>Report regularly to senior management on sales, financial performance, operations, team performance, and business development.</li><li>Take full ownership of the performance and profitability of the assigned business unit.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Business, Management, Marketing, or a related field is preferred. 5+ years of relevant experience in sales, business development, operations, branch management, hospitality, commercial real estate, or a similar customer-focused environment. Proven experience in managing sales targets, customer relationships, and a sales-driven team. Strong commercial and business management skills, with an understanding of P&amp;L, revenue, costs, profitability, and performance KPIs. Experience managing or leading a team, including recruitment, training, motivation, and performance management. Strong customer service and relationship-building skills. Excellent sales, negotiation, presentation, and communication skills. Fluent in English, both written and spoken. Strong organisational and time-management skills, with the ability to manage multiple priorities. Proactive, confident, positive, and results-oriented personality with a strong commercial mindset. Strong problem-solving and decision-making abilities. Professional presentation and excellent interpersonal skills. Proficiency in CRM systems and standard business software. Ability to work in a fast-paced, target-driven environment and take full responsibility for business performance.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Business Analyst who will conduct needs analysis and determine the requirements of a project, document them, and communicate them clearly to all stakeholders.Encourage the identification of areas that need updating or re-engineering, and provide alternative solutions.</p><br><p>Duties &amp; Responsibilities:</p><br><ul><li>Investigate and analyze business activities by using ICT resources and typically take the lead role in:<ul><li>Business Analysis Planning and Monitoring</li><li>Eliciting requirements</li><li>Requirements Management and communication</li><li>Requirements Gathering and Analysis</li><li>Solution assessment and validation</li></ul></li><li>Help the product owner establish user stories from the requirement models created during business analysis, defining Content of Sprint, understanding the project plans and articulation of roles, goals and timelines, and conducting detailed requirements analysis and quality EPICs/User story documentation.</li><li>Groom the backlog in coordination with the Product Owner, Product Manager, and the rest of the product team, by considering purpose, organizing and prioritizing user stories, and splitting epics into user stories.</li><li>Conduct Research &amp; Development practices, processes, and tools to understand and enhance the Business Model &amp; Ecosystem, and to ensure the company’s competitive intelligence and anticipation &amp; responsiveness to disruptive competition.</li><li>Standardize the communication using specific terminology between the clients and the developers, while documenting the client’s direction, structure, business processes, business needs/requirements as part of requirements gathering.</li><li>Be involved in reviewing the QMR (Quality Management Review) and audit observations in order to accurately and efficiently execute test plans for sanity checks, assemble and document all test results, and clear out issues related to business as usual maintenance and support.</li><li>Perform root cause analysis to implement appropriate solutions and build quality from the source, and work proactively and detect pain points through analyzing the processes and identifying specific patterns.</li><li>Help the team to get a better grasp of the project and where it fits within the organizational strategy, and facilitate the creation of ICT solutions, and identify areas for improvement.</li><li>Train and support end users, professional services team members, Quality Assurance and Development teams.&nbsp;</li></ul><br>Qualifications<br><ul><li>University degree (BS) in MIS or Computer Science or Business Management with extensive experience in Solutions Provider industry.</li><li>Working knowledge of Agile Methodology, and good grasp of the different tools and techniques available for Agile.</li><li>Ability to comprehend in-depth business knowledge &amp; terminologies, and to recognize and prioritize business value.</li><li>Capacity to identify and write different test scenarios, test cases and execute them.</li><li>Knowledge of software development lifecycle (SDLC).</li><li>High curiosity and eagerness to learn</li><li>Good reason and ability to logically process data</li><li>Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.</li><li>Ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li></ul><br><br> </div>

<p><br></p><p>About the Role</p><p>We're looking for a Website &amp; E-commerce Growth Manager someone who owns the website end-to-end (from data entry to conversion strategy), creates AI-powered lookbooks, manages social media alongside our designer, and can convert DM conversations into real sales. This is a hybrid role for someone who's part website operator, part visual creator, part sales-driven communicator.</p><p>If you understand what makes an online store convert, love experimenting with AI tools, and know how to turn a DM conversation into a sale this is for you.</p><p>What You'll Do</p><p>Website &amp; Store Management</p><ul><li>Manage all product data entry: new arrivals, pricing, stock levels, sales/promotions</li><li>Keep product listings accurate, complete, and up to date at all times</li><li>Continuously look for ways to improve site conversion landing pages, product pages, checkout flow</li><li>Understand and help optimize the customer funnel from ad click to completed purchase</li></ul><p>Lookbook Creation</p><ul><li>Take professional photos of styled outfits on mannequins</li><li>Use AI tools to render outfits onto AI models, producing close-up and multi-angle shots</li><li>Build a consistent, high-quality lookbook library for the website and social media</li></ul><p>DM Sales &amp; Communication</p><ul><li>Reply to Instagram/website DMs promptly and knowledgeably</li><li>Memorize the product catalog styles, prices, materials, sizing details</li><li>Guide conversations toward a sale using strong, persuasive (but natural) communication not just answering questions, but converting interest into purchases</li></ul><p>Social Media</p><ul><li>Work closely with the Visual Content Designer to plan and schedule social content</li><li>Contribute to social media strategy and content calendar</li><li>Help ensure consistency between website, lookbooks, and social presence</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience with website/e-commerce platforms (Shopify or similar) data entry, product management, basic site edits</li><li>Understanding of what drives on-site conversion (landing pages, funnels, UX basics)</li><li>Experience with or strong interest in AI image/model generation tools</li><li>Comfortable with a camera can shoot clean, professional product photos</li><li>Excellent written communication skills persuasive, warm, and quick in DMs</li><li>Highly organized able to manage recurring tasks (stock/price updates) without things slipping</li><li>Creative and curious personality proactive with ideas, not just reactive to tasks</li><li>Willing and excited to learn new tools, especially in AI and e-commerce</li><li>Nice to Have: Experience in the fashion or retail e-commerce industry</li><li>Nice to Have: Basic understanding of paid ads/landing page structure (to align with marketing campaigns)</li><li>Nice to Have: Familiarity with social scheduling tools (Meta Business Suite, Hootsuite, etc.)</li></ul><p>What Success Looks Like</p><ul><li>Website is always accurate no wrong prices, no out-of-stock items shown as available</li><li>A growing, consistent lookbook library that supports both the website and social content</li><li>DM response time is fast, and DM conversations convert into real sales</li><li>Measurable improvement in website conversion rate over time</li></ul>

<p><h4>About Infoquest</h4> <p>Infoquest is a custom-sourcing expert network connecting leading consulting firms, investors, and corporates with vetted subject-matter experts for primary research.</p> <p>Headquartered in Beirut, with entities in the UAE and a founding office in Bogotá, we operate a purpose-built expert network platform alongside a growing suite of internal data products that power performance, compliance, and client delivery.</p> <h4>Role summary</h4> <p>We are looking for a dedicated Full-Stack Engineer to support two key mandates:</p> <ul> <li>Extend and enhance our expert-network CRM through custom features, workflows, integrations, and interfaces built on the Exlink platform.</li> <li>Ensure the continuity, reliability, and scalability of our internal reporting environment across BigQuery and Power BI.</li> </ul> <p>You will own a substantial backlog of business-critical initiatives while helping eliminate a key single point of failure within our data function.</p> <h4>Engagement & access model</h4> <p>Our CRM is built on the Exlink platform, our long-term technology partner. Product direction and priorities are defined by Infoquest, while access to the platform is granted progressively as trust and familiarity develop under confidentiality agreements between Infoquest, Exlink, and the partner agency.</p> <h4>Phase 1</h4> <ul> <li>Develop custom features, automations, reports, integrations, and user interface extensions alongside the platform without modifying Exlink's core code.</li> <li>Work within a scoped development environment provided by Exlink with QA approval before deployment.</li> </ul> <h4>Phase 2</h4> <ul> <li>Contribute directly to the Exlink codebase on Infoquest-commissioned features.</li> <li>Follow Exlink's architecture, coding standards, and review processes.</li> </ul> <h4>Key responsibilities</h4> <p><strong>CRM platform development (Exlink)</strong></p> <ul> <li>Build, test, and maintain custom CRM features across the expert lifecycle, including lead imports, outreach, compliance workflows, screening, client portals, scheduling, transcripts, and billing.</li> <li>Develop frontend functionality using Vue 2, Vue 3, JavaScript, Tailwind CSS, Bootstrap, and jQuery.</li> <li>Build backend services using PHP, Laravel, PostgreSQL, Docker, and Nginx.</li> <li>Design, build, and maintain REST APIs and integrations with platforms including Zoom, Google Workspace, Microsoft Teams, Cronofy, Inex One, and contact enrichment tools.</li> <li>Translate business requirements into technical solutions, then test, document, deploy, and maintain them following Exlink's development standards.</li> </ul> <p><strong>Data products & reporting</strong></p> <ul> <li>Partner with the Data & Internal Tools Manager to ensure reporting and dashboards remain accurate, reliable, and up to date.</li> <li>Become a secondary owner of the data function by learning, documenting, maintaining, and troubleshooting pipelines, models, and dashboards.</li> <li>Maintain and enhance integrations between the Exlink CRM and BigQuery.</li> <li>Support KPI, NPS, and performance dashboards.</li> <li>Develop runbooks and standard operating procedures (SOPs) to ensure recurring data processes are fully documented and repeatable.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of professional Full-Stack development experience.</li> <li>Strong experience with PHP and Laravel.</li> <li>Experience working with relational databases. PostgreSQL is preferred; strong MySQL experience is acceptable with willingness to transition.</li> <li>Strong knowledge of Vue.js (Vue 2 & Vue 3) and JavaScript.</li> <li>Experience with Tailwind CSS, Bootstrap, and jQuery.</li> <li>Experience building REST APIs and third-party integrations.</li> <li>Comfortable working with Docker, Linux, and Nginx environments.</li> <li>Strong understanding of Object-Oriented Programming (OOP), MVC architecture, SOLID principles, clean, testable code, and database schema design.</li> <li>Self-driven with the ability to independently manage business-critical systems and technical backlogs.</li> <li>Excellent documentation habits.</li> <li>Strong written English and the ability to collaborate during Beirut and GCC business hours.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with BigQuery or another cloud data warehouse.</li> <li>Experience with Power BI or similar Business Intelligence platforms.</li> <li>Data engineering experience including pipelines, data modelling, and SQL optimization.</li> <li>Experience maintaining SaaS platforms or CRM, scheduling, billing, or compliance-heavy systems.</li> <li>Familiarity with the expert network or primary research industry.</li> <li>Experience with Go.</li> </ul> <h4>Confidentiality & compliance</h4> <ul> <li>Sign and comply with confidentiality and data protection agreements covering Infoquest's client data, expert network, proprietary workflows, and Exlink's platform and codebase.</li> <li>Adhere to GDPR, UK GDPR, and Infoquest's internal compliance standards when handling personal data.</li> </ul> <h4>First 90 days</h4> <ul> <li>Successfully onboard to the Exlink platform and document existing pipelines and dashboards.</li> <li>Deliver the first set of custom features from the engineering backlog.</li> <li>Independently manage CRM enhancement requests and maintain reliable reporting.</li> <li>Become a trusted contributor within the Exlink codebase.</li> <li>Establish yourself as the second owner of the data function, eliminating key operational dependencies.</li> </ul></p><p></p>

<p><h4>About Infoquest</h4> <p>Infoquest is a custom-sourcing expert network connecting leading consulting firms, investors, and corporates with vetted subject-matter experts for primary research.</p> <p>Headquartered in Beirut, with entities in the UAE and a founding office in Bogotá, we operate a purpose-built expert network platform alongside a growing suite of internal data products that power performance, compliance, and client delivery.</p> <h4>Role summary</h4> <p>We are looking for a dedicated Full-Stack Engineer to support two key mandates:</p> <ul> <li>Extend and enhance our expert-network CRM through custom features, workflows, integrations, and interfaces built on the Exlink platform.</li> <li>Ensure the continuity, reliability, and scalability of our internal reporting environment across BigQuery and Power BI.</li> </ul> <p>You will own a substantial backlog of business-critical initiatives while helping eliminate a key single point of failure within our data function.</p> <h4>Engagement & access model</h4> <p>Our CRM is built on the Exlink platform, our long-term technology partner. Product direction and priorities are defined by Infoquest, while access to the platform is granted progressively as trust and familiarity develop under confidentiality agreements between Infoquest, Exlink, and the partner agency.</p> <h4>Phase 1</h4> <ul> <li>Develop custom features, automations, reports, integrations, and user interface extensions alongside the platform without modifying Exlink's core code.</li> <li>Work within a scoped development environment provided by Exlink with QA approval before deployment.</li> </ul> <h4>Phase 2</h4> <ul> <li>Contribute directly to the Exlink codebase on Infoquest-commissioned features.</li> <li>Follow Exlink's architecture, coding standards, and review processes.</li> </ul> <h4>Key responsibilities</h4> <p><strong>CRM platform development (Exlink)</strong></p> <ul> <li>Build, test, and maintain custom CRM features across the expert lifecycle, including lead imports, outreach, compliance workflows, screening, client portals, scheduling, transcripts, and billing.</li> <li>Develop frontend functionality using Vue 2, Vue 3, JavaScript, Tailwind CSS, Bootstrap, and jQuery.</li> <li>Build backend services using PHP, Laravel, PostgreSQL, Docker, and Nginx.</li> <li>Design, build, and maintain REST APIs and integrations with platforms including Zoom, Google Workspace, Microsoft Teams, Cronofy, Inex One, and contact enrichment tools.</li> <li>Translate business requirements into technical solutions, then test, document, deploy, and maintain them following Exlink's development standards.</li> </ul> <p><strong>Data products & reporting</strong></p> <ul> <li>Partner with the Data & Internal Tools Manager to ensure reporting and dashboards remain accurate, reliable, and up to date.</li> <li>Become a secondary owner of the data function by learning, documenting, maintaining, and troubleshooting pipelines, models, and dashboards.</li> <li>Maintain and enhance integrations between the Exlink CRM and BigQuery.</li> <li>Support KPI, NPS, and performance dashboards.</li> <li>Develop runbooks and standard operating procedures (SOPs) to ensure recurring data processes are fully documented and repeatable.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of professional Full-Stack development experience.</li> <li>Strong experience with PHP and Laravel.</li> <li>Experience working with relational databases. PostgreSQL is preferred; strong MySQL experience is acceptable with willingness to transition.</li> <li>Strong knowledge of Vue.js (Vue 2 & Vue 3) and JavaScript.</li> <li>Experience with Tailwind CSS, Bootstrap, and jQuery.</li> <li>Experience building REST APIs and third-party integrations.</li> <li>Comfortable working with Docker, Linux, and Nginx environments.</li> <li>Strong understanding of Object-Oriented Programming (OOP), MVC architecture, SOLID principles, clean, testable code, and database schema design.</li> <li>Self-driven with the ability to independently manage business-critical systems and technical backlogs.</li> <li>Excellent documentation habits.</li> <li>Strong written English and the ability to collaborate during Beirut and GCC business hours.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with BigQuery or another cloud data warehouse.</li> <li>Experience with Power BI or similar Business Intelligence platforms.</li> <li>Data engineering experience including pipelines, data modelling, and SQL optimization.</li> <li>Experience maintaining SaaS platforms or CRM, scheduling, billing, or compliance-heavy systems.</li> <li>Familiarity with the expert network or primary research industry.</li> <li>Experience with Go.</li> </ul> <h4>Confidentiality & compliance</h4> <ul> <li>Sign and comply with confidentiality and data protection agreements covering Infoquest's client data, expert network, proprietary workflows, and Exlink's platform and codebase.</li> <li>Adhere to GDPR, UK GDPR, and Infoquest's internal compliance standards when handling personal data.</li> </ul> <h4>First 90 days</h4> <ul> <li>Successfully onboard to the Exlink platform and document existing pipelines and dashboards.</li> <li>Deliver the first set of custom features from the engineering backlog.</li> <li>Independently manage CRM enhancement requests and maintain reliable reporting.</li> <li>Become a trusted contributor within the Exlink codebase.</li> <li>Establish yourself as the second owner of the data function, eliminating key operational dependencies.</li> </ul></p><p></p>

<p>The first months in this role are focused squarely on automating regression across the platform. You will work within the Qa team, reporting to the QA Manager. You'll inherit a mixed landscape of Playwright, Postman, Selenium, and Datadog-based automation and be expected to consolidate it into something coherent, maintainable, and genuinely useful. This is not a role for someone who writes test scripts to a ticket queue. We're looking for someone who thinks critically about test architecture, uses AI tooling as a force multiplier rather than a shortcut, and has the scripting depth to build automation that actually survives contact with a changing codebase.</p><h3>Key responsibilities</h3><h4>Regression Automation and Test Architecture</h4><p>Drive the evolution of our AI-augmented automation framework using Claude code and Playwright MCP to build the automated regression suite across web (React / AngularJS), API, and mobile (React Native) surfaces. Structure test architecture for maintainability: page object models, stable selectors, environment-aware configuration, and clear separation between smoke, regression, and integration suites. Integrate Postman collections into the CI/CD pipeline for API-level coverage, including Sadie, iPOS, and email integration endpoints. Own the migration and consolidation of existing Selenium and Datadog-based automation into the target toolchain, deprecating fragmented coverage as consolidated suites reach parity. Manage test case organisation and coverage tracking in Testomat.io, ensuring the test library reflects the current product and remains actionable.</p><h4>AI-Augmented Testing Practice</h4><p>Accelerate AI driven testing using AI tools actively and critically for test generation, improved coverage analysis, and to identify gaps rather than relying on AI output uncritically. Scale autonomous testing by expanding and refining our library of custom Claude skills to achieve consistent, self-healing and resilient test execution. Contribute to the team's emerging standards for AI-assisted QA: what AI does well, where human judgement is required, and how to review and validate generated test logic. Identify opportunities to apply AI to test data generation, selector maintenance, and failure triage, and build repeatable patterns the wider QA function can adopt.</p><h4>Platform Integration and Delivery Alignment</h4><p>Work within GitLab CI/CD pipelines to integrate automation runs into the build and deployment process, targeting pre-merge and post-deploy execution stages. Collaborate with the QA Manager to align automation coverage with the manual test suite in Testomat.io, avoiding duplication and ensuring automation is targeted where it adds most value. Contribute to the team's Shape Up delivery rhythm: scoped automation work will be shaped as pitches, executed within fixed cycles, and shipped to a defined standard. Surface flaky tests, coverage gaps, and reliability issues proactively rather than waiting for release failures to expose them.</p><h3>About You</h3><p>You are a scripting-first automation engineer who brings genuine depth to test architecture, not just tool familiarity. You are comfortable working across web, API, mobile, and integration surfaces, and you use AI tooling as a multiplier for your own judgement, not a replacement for it. You care about quality as an outcome, not a process checkbox.</p><ul><li>Strong scripting ability in JavaScript or TypeScript, with the depth to write maintainable, structured automation rather than brittle scripts</li><li>AI tooling mastery, with hands on experience with Claude code CLI, MCP servers or similar LLM-driven development tools</li><li>Demonstrated prompt engineering skills with a proven ability to write, version and optimise LLM prompts and structured Claude skills along with the critical judgement to review and validate AI-generated output</li><li>Hands-on Playwright experience across browser automation, including page object model patterns, environment configuration, and CI integration</li><li>Postman experience for API test authoring and collection-based pipeline integration</li><li>Demonstrated use of AI coding tools (Claude, Copilot, or equivalent) in a testing context, with the critical judgement to review and validate AI-generated output</li><li>Experience integrating automated tests into GitLab CI/CD pipelines (or equivalent: GitHub Actions, Azure DevOps)</li><li>Hands-on experience automating mobile app testing, including React Native or equivalent cross-platform frameworks, covering UI flows, device/emulator configuration, and integration with CI pipelines</li><li>Ability to read and understand application code sufficiently to write tests against it, trace failures to root causes, and identify testable boundaries</li><li>Experience working in a multi-surface environment covering web frontend, REST APIs, and mobile</li></ul><h3>Highly Desirable</h3><ul><li>Testomat.io experience for test management, coverage mapping, and CI integration</li><li>Familiarity with Selenium and an ability to assess and migrate existing Selenium-based suites</li><li>Experience with React-based frontends and an understanding of component-level testability</li><li>Exposure to React Native or mobile automation frameworks beyond the essentials (e.g. Detox, Appium, or Maestro)</li><li>Familiarity with Linear for work tracking and Notion for documentation, consistent with how the team operates</li><li>Prior experience in a SaaS or platform engineering environment where test reliability directly affects release confidence</li></ul><h3>What's in It for You</h3><p>This is a role where you will own something that matters from day one. Automated regression is a critical-path deliverable for NBI's transformation, and the work you do in the first few months will directly shape how confidently and frequently the engineering team can ship. You'll work across a modern, evolving stack with genuine latitude to shape the automation architecture rather than inherit someone else's unmaintainable framework. You'll be close to the engineering and QA practice, connected to Platform and Security leadership, and working in a team that takes quality seriously as a shared responsibility, not a gate at the end of the pipeline. The tooling is modern (GitLab, Linear, Notion, Testomat, Playwright), the environment is remote-first, and the work is consequential</p><p><strong>Desired Candidate Profile</strong></p><h3>About You</h3><p>You are a scripting-first automation engineer who brings genuine depth to test architecture, not just tool familiarity. You are comfortable working across web, API, mobile, and integration surfaces, and you use AI tooling as a multiplier for your own judgement, not a replacement for it. You care about quality as an outcome, not a process checkbox.</p><ul><li>Strong scripting ability in JavaScript or TypeScript, with the depth to write maintainable, structured automation rather than brittle scripts</li><li>AI tooling mastery, with hands on experience with Claude code CLI, MCP servers or similar LLM-driven development tools</li><li>Demonstrated prompt engineering skills with a proven ability to write, version and optimise LLM prompts and structured Claude skills along with the critical judgement to review and validate AI-generated output</li><li>Hands-on Playwright experience across browser automation, including page object model patterns, environment configuration, and CI integration</li><li>Postman experience for API test authoring and collection-based pipeline integration</li><li>Demonstrated use of AI coding tools (Claude, Copilot, or equivalent) in a testing context, with the critical judgement to review and validate AI-generated output</li><li>Experience integrating automated tests into GitLab CI/CD pipelines (or equivalent: GitHub Actions, Azure DevOps)</li><li>Hands-on experience automating mobile app testing, including React Native or equivalent cross-platform frameworks, covering UI flows, device/emulator configuration, and integration with CI pipelines</li><li>Ability to read and understand application code sufficiently to write tests against it, trace failures to root causes, and identify testable boundaries</li><li>Experience working in a multi-surface environment covering web frontend, REST APIs, and mobile</li></ul><h3>Highly Desirable</h3><ul><li>Testomat.io experience for test management, coverage mapping, and CI integration</li><li>Familiarity with Selenium and an ability to assess and migrate existing Selenium-based suites</li><li>Experience with React-based frontends and an understanding of component-level testability</li><li>Exposure to React Native or mobile automation frameworks beyond the essentials (e.g. Detox, Appium, or Maestro)</li><li>Familiarity with Linear for work tracking and Notion for documentation, consistent with how the team operates</li><li>Prior experience in a SaaS or platform engineering environment where test reliability directly affects release confidence</li></ul>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>