Strategic Planning Manager Jobs in Lebanon

EVO Wallet is seeking an innovative and experienced Chief Technology Officer (CTO) to lead the company's technology strategy, oversee the development of secure and scalable digital payment platforms, and drive innovation across our fintech ecosystem. <br> <br>Requirements: <br> <br>Bachelor's degree in computer science, Software Engineering, Information Technology, Telecommunications Engineering, or a related field. <br> <br>Minimum 10 years of technology leadership experience, including 5 years in a senior management role. <br> <br>Mandatory experience in FinTech, Digital Payments, Mobile Wallet, Banking, or Technology Ventures. <br> <br>Strong expertise in cloud technologies (AWS/Azure), cybersecurity, payment systems, APIs, mobile applications, and scalable software architecture. <br> <br>Proven experience leading engineering teams, delivering complex technology projects, and driving digital transformation. <br> <br>Strong understanding of fintech regulations, data security, and compliance within Lebanon and the MENA region. <br> <br>Excellent leadership, strategic thinking, communication, and problem-solving skills. <br> <br>If you're passionate about building innovative fintech solutions and leading high-performing technology teams, we'd love to hear from you. <br> <br>Apply by sending your CV to: hrexecutive@xportbng.com

Job Summary <br>The B2B Sales Manager – Raw Materials (Food & Non-Food) will spearhead business <br>development and sales growth across Africa. This role is responsible for identifying new <br>markets, acquiring corporate clients, and promoting raw material products to industrial buyers <br>and distributors. The manager will travel extensively across African countries to establish strong <br>client relationships, negotiate contracts, and drive revenue growth. <br> <br>Key Responsibilities & Accountability : <br> Develop and execute sales strategies to expand market share across African countries. <br> Identify, approach, and secure new corporate clients and distributors. <br> Promote raw material products (food and non-food) to industrial buyers and <br>corporates. <br> Negotiate contracts, pricing, and long-term supply agreements to ensure consistent <br>and reliable delivery of raw materials to customers. <br> Provide market intelligence reports to management on trends, competitors, and <br>opportunities. <br> Maintain accurate records of sales activities, pipeline, and client interactions. <br> <br>Competencies <br> Strong business development and networking ability. <br> Excellent negotiation and persuasion skills. <br> Cross-cultural communication and adaptability. <br> Strategic thinking with a results-oriented mindset. <br> Ability to work independently and manage extensive travel schedules. <br> Resilience and problem-solving in diverse market conditions

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><span>Senior Manager – Agency Development and Transformation</span></strong><br><p><span>Responsible for driving agency growth, digital transformation, and business development initiatives across the Agency channel. The role leads strategic initiatives that enhance agent productivity, customer experience, operational efficiency, and business performance through the adoption of digital tools, AI-enabled solutions, innovative distribution strategies, and effective change management practices.</span></p><br><br><p><span>Acts as a strategic partner to the Agency Director in shaping the future agency model, developing leadership capabilities, coaching agency leaders, and ensuring sustainable growth through people development, technology adoption, and execution excellence.</span></p><br><br><span>1. Business Development &amp; Growth</span><ul><li>Lead strategic business development initiatives to drive agency production, recruitment, activation, retention, and customer acquisition.</li><li>Identify growth opportunities through market analysis, agency performance insights, customer trends, and competitive benchmarking.</li><li>Design and execute growth campaigns focused on productivity improvement, portfolio expansion, customer retention, and cross-selling opportunities.</li><li>Partner with Agency Leaders to establish and execute annual business plans aligned with company objectives.</li><li>Drive initiatives that improve agency profitability and long-term portfolio quality.</li></ul><span>2. Digital &amp; AI Transformation</span><ul><li>Lead the agency's digital transformation agenda by promoting the adoption of digital tools, automation solutions, and AI-powered platforms.</li><li>Identify opportunities to leverage data analytics, artificial intelligence, and predictive insights to improve decision making and sales effectiveness.</li><li>Champion digital sales practices and customer engagement models across the agency network.</li><li>Collaborate with technology, operations, and business teams to implement digital solutions that enhance agent productivity and client experience.</li><li>Drive a culture of innovation, continuous improvement, and technology adoption within the agency force.</li><li>Monitor digital adoption KPIs and recommend interventions to accelerate transformation outcomes.</li></ul><span>3. Agency Leadership &amp; Organizational Development</span><ul><li>Support the Agency Director in developing and executing the agency's strategic vision and transformation roadmap.</li><li>Lead organizational development initiatives aimed at improving agency structure, governance, effectiveness, and scalability.</li><li>Strengthen leadership capability across Agency Managers and Agency Executives.</li><li>Foster a high-performance culture built on accountability, collaboration, customer centricity, and continuous development.</li><li>Act as a trusted advisor to agency leaders on organizational challenges, talent development, and business growth opportunities.</li></ul><br><span>4. Change Management &amp; Transformation Leadership</span><ul><li>Lead large-scale transformation initiatives affecting processes, people, governance, and technology.</li><li>Develop change management strategies to ensure successful implementation of business transformation programs.</li><li>Engage stakeholders across agency and operations to drive alignment and adoption of strategic initiatives.</li><li>Identify organizational barriers to change and develop mitigation plans.</li><li>Monitor transformation progress and measure business impact through clearly defined KPIs.</li></ul><span>Strategic &amp; Future-Focused Leadership</span><ul><li>Develops long-term strategies that position the agency for sustainable growth and market leadership.</li><li>Anticipates industry disruption and proactively drives innovation.</li></ul><span>Digital &amp; AI Mindset</span><ul><li>Embraces emerging technologies and promotes data-driven decision making.</li><li>Leverages AI and analytics to improve business outcomes and customer experience.</li></ul><span>Change Leadership</span><ul><li>Leads organizational transformation with resilience and agility.</li><li>Inspires commitment and adoption during periods of change and uncertainty.</li></ul><span>Business Acumen &amp; Growth Orientation</span><ul><li>Identifies growth opportunities and converts strategy into measurable results.</li><li>Balances commercial objectives with customer and employee value.</li></ul><span>Collaboration &amp; Influence</span><ul><li>Builds strong partnerships across business functions and stakeholders.</li><li>Influences without authority and aligns diverse teams around common objectives.</li></ul><br> <br><br> </div>

<p><h4>About the company</h4> <p>IBC Group is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. IBC Group operates focused on leveraging advanced surface engineering solutions globally.</p> <p>IBC Group is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Essential duties and responsibilities</h4> <p><strong>Strategic execution:</strong> Communicate and execute company strategic goals and objectives.</p> <p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p> <p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p> <p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p> <p><strong>Relationship management:</strong> Interact and build ongoing relationships with company, IBC Group customers, sponsors, and community partners.</p> <p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p> <p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p> <p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p> <p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p> <p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p> <p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.</p> <p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p> <p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p> <p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p> <p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p> <p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p> <p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p> <h4>Job requirements</h4> <p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a “U.S. person” as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p> <p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p> <p><strong>Thermal spray expertise:</strong> Minimum 5–10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p> <p><strong>Operations experience:</strong> Must have 5–10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.</p> <p><strong>Project management:</strong> Must have a minimum of 5–10 years of direct project management experience.</p> <p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p> <p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p> <p><strong>CAD competency:</strong> Solidworks or equivalent 3-D modeling software experience is required.</p> <p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p> <p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p> <p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is a plus.</p> <p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p> <p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p> <p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Namou Properties Namou Properties is a fast-growing real estate investment and development company based in Ras Al Khaimah, UAE.<br> We focus on identifying high-value real estate opportunities and building strategic partnerships that create long-term growth across residential, commercial, and hospitality sectors.<br> About the Role We are seeking an experienced remote Hospitality Business Development Specialist to lead the sourcing, negotiation, and execution of hotel joint venture and partnership opportunities.<br> The ideal candidate will have a proven track record of closing hospitality deals, building strong industry relationships, and driving strategic growth.<br> Responsibilities Identify and secure hotel joint ventures and strategic partnership opportunities.<br> Build and maintain relationships with hotel owners, developers, investors, operators, and hospitality brands.<br> Lead commercial negotiations and structure partnership agreements.<br> Coordinate due diligence with legal, finance, and technical teams.<br> Evaluate investment opportunities and prepare commercial recommendations.<br> Manage transactions from initial discussions through successful deal closure.<br> Why Join Namou?<br> Join a fast-growing company with ambitious expansion plans.<br> Work directly with senior leadership on high-impact projects.<br> Competitive salary and performance-based incentives.<br> Opportunities for professional growth and career advancement.<br> Bachelor's degree in Business, Hospitality, Finance, or a related field.<br> 3+ years of experience in hotel development, hospitality investments, business development, or strategic partnerships.<br> Proven experience successfully closing hotel joint venture or partnership deals.<br> Excellent commercial and financial understanding of hospitality investments.<br> Existing networks within the hospitality industry is highly preferred.<br> Fluent in English; Arabic is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an experienced Senior Resource &amp; Client Delivery Manager to join our Centre of Excellence in Lebanon.<br> About Aspire Software Aspire Software operates and manages wholly owned software companies that provide mission-critical solutions across multiple vertical markets.<br> Through a decentralized operating model and the adoption of industry best practices, Aspire helps its portfolio companies accelerate growth, improve operational performance, and continuously modernize their products and organizations.<br> As part of our continued expansion and AI transformation journey, we are strengthening our Centre of Excellence in Lebanon.<br> We are looking for an experienced resource management leader with a strong background in technology, excellent people skills, and significant experience working with international stakeholders and clients.<br> The Opportunity The Senior Resource &amp; Client Delivery Manager will play a critical role in ensuring that Aspire has the right people, with the right skills, working on the right priorities at the right time .<br> The role will be responsible for the strategic planning, allocation, development, and performance of technology resources supporting Aspire's portfolio companies globally.<br> You will act as a trusted advisor to business and technology leaders, balancing business demand, resource capacity, employee development, utilization, and delivery requirements across multiple companies and geographies.<br> This role requires someone who can combine strategic resource planning, strong people leadership, client relationship management, operational discipline, and a solid understanding of technology and AI environments.<br> Core ResponsibilitiesStrategic Resource Planning &amp; Deployment Own the planning and allocation of technology resources across Aspire's portfolio companies based on business priorities, skills, experience, availability, and development objectives.<br> Ensure resources are deployed effectively across projects and businesses, balancing client demand, utilization, workload, and capacity.<br> Maintain visibility into current and future resource requirements and develop forward-looking capacity and staffing plans.<br> Proactively identify resource gaps, excess capacity, upcoming demand, and potential delivery risks.<br> Facilitate resource sharing across business units to maximize utilization and ensure critical projects have access to the appropriate capabilities.<br> Support onboarding, transitions, reallocations, and offboarding of resources while minimizing disruption to the business.<br> International Client &amp; Stakeholder Management Act as the primary point of contact between Centre of Excellence resources and Aspire's international portfolio companies.<br> Build trusted relationships with Managing Directors, CTOs, technology leaders, product leaders, and other senior stakeholders.<br> Develop a strong understanding of each company's strategy, technology environment, projects, priorities, and future resource requirements.<br> Regularly engage with internal clients to assess resource performance, delivery quality, satisfaction, and evolving needs.<br> Proactively manage and de-escalate concerns related to performance, capacity, communication, delivery, or resource allocation.<br> Negotiate priorities and resource allocation when demand exceeds available capacity.<br> Communicate difficult resourcing decisions clearly and professionally while maintaining strong stakeholder relationships.<br> People Management &amp; Talent Development Maintain a strong understanding of each resource's technical capabilities, experience, strengths, career objectives, and development opportunities.<br> Match resources with assignments that balance business needs with professional development and career progression.<br> Conduct regular performance and engagement follow-ups with Centre of Excellence resources.<br> Provide coaching, feedback, and support to help employees improve their performance and develop professionally.<br> Identify performance concerns early and coordinate appropriate improvement actions with relevant leaders.<br> Support succession planning and retention of high-performing and high-potential talent.<br> Promote a collaborative, accountable, and high-performance culture across the Centre of Excellence.<br> Utilization, Capacity &amp; Performance Management Monitor utilization, workload, capacity, resource availability, and other key resource management KPIs.<br> Analyze resourcing data and translate findings into actionable recommendations for leadership.<br> Develop action plans to improve utilization, workload balance, capacity management, and resource effectiveness.<br> Identify resources that are underutilized or overloaded and proactively rebalance workloads.<br> Provide regular reporting and insights on resource demand, capacity, utilization, performance, and upcoming requirements.<br> Use data to support workforce planning and resource investment decisions.<br> Technology &amp; AI Capability Development Maintain a high-level understanding of the technology, software development, AI, and automation initiatives being delivered across Aspire.<br> Understand the capabilities required across areas such as software engineering, AI engineering, data, QA, DevOps, product, and automation.<br> Ensure resource skills remain aligned with Aspire's evolving technology and AI priorities.<br> Identify capability gaps and work with leadership to determine whether they should be addressed through recruitment, training, or internal development.<br> Organize and support technical training, workshops, seminars, certifications, and knowledge-sharing initiatives.<br> Promote continuous learning and adoption of emerging AI technologies, development tools, and engineering best practices.<br> Recruitment &amp; Workforce Planning Partner with leadership and recruitment teams to forecast future talent requirements.<br> Participate in identifying, interviewing, and selecting technology and AI talent.<br> Help define hiring priorities based on projected demand, skills gaps, and strategic business needs.<br> Support effective onboarding and integration of new resources into the Centre of Excellence and Aspire portfolio companies.<br> Operational Excellence &amp; Continuous Improvement Continuously improve resource management processes, tools, reporting, and communication practices.<br> Establish scalable processes for resource planning, allocation, performance tracking, and stakeholder engagement.<br> Collaborate with other leaders to share best practices and improve resource management standards across the organization.<br> Support technology and process improvements that increase visibility, efficiency, and quality of resource deployment.<br> Drive change management initiatives related to new processes, systems, organizational structures, or ways of working.<br> What You'll Bring 8+ years of experience in resource management, workforce planning, technology consulting, engineering operations, professional services, delivery management, or similar environments.<br> Strong experience managing or deploying technology professionals across multiple clients, projects, or business units .<br> Significant experience working with international clients and stakeholders , ideally across North America, Europe, the Middle East, or other global markets.<br> Strong understanding of resource management principles, including capacity planning, forecasting, utilization, workload balancing, deployment, and workforce planning .<br> Experience working with technical teams such as Software Engineers, AI Engineers, Data Engineers, QA, DevOps, Product Managers, and other technology professionals.<br> Good understanding of modern software development environments, AI, Generative AI, and automation technologies.<br> Excellent people management, coaching, and relationship-building skills.<br> Strong client-facing presence with the ability to establish credibility and act as a trusted advisor to senior leaders.<br> Excellent communication, negotiation, and influencing skills, including the ability to handle difficult conversations and competing priorities.<br> Demonstrated ability to independently manage and resolve escalations while maintaining professionalism and empathy.<br> Strong analytical skills with experience interpreting resource management KPIs and translating data into actionable recommendations.<br> Strong problem-solving ability and sound judgment, with a clear understanding of the commercial and operational impact of resourcing decisions.<br> Ability to operate effectively in a fast-moving, decentralized, international, and matrix-driven environment.<br> Comfortable managing ambiguity, multiple priorities, and tight deadlines.<br> Strong organizational skills with a high degree of accountability, confidentiality, and follow-through.<br> Proven ability to drive process improvements and change management initiatives.<br> What Success Looks Like Success in this role means: The right resources are consistently assigned to the right business priorities.<br> Centre of Excellence utilization and productivity remain at healthy levels.<br> Portfolio company leaders view the Centre of Excellence as a trusted technology partner.<br> Resource performance issues and client concerns are identified and resolved quickly.<br> Capacity and hiring requirements are anticipated rather than reacted to.<br> High-performing resources are retained, developed, and given meaningful career opportunities.<br> Technology and AI capabilities continuously evolve with the needs of Aspire's businesses.<br> Leadership has clear visibility into resource capacity, utilization, performance, and future demand.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Chief Accountant will be responsible for overseeing all accounting and financial operations of the organization, ensuring the accuracy and integrity of financial records, compliance with applicable regulations, and the efficient management of financial resources. S/he will supervise the accounting team, monitor financial reporting processes, manage budgeting and cash flow activities, and support management in strategic financial decision-making. The Chief Accountant will play a key role in maintaining strong internal controls, optimizing financial performance, and ensuring compliance with local tax laws and accounting standards.</p><p>Key Responsibilities:</p><ul><li>Oversee and manage the day-to-day operations of the accounting department.</li><li>Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements.</li><li>Monitor and maintain the general ledger, accounts payable, accounts receivable, payroll, and fixed assets records.</li><li>Prepare and review financial reports, budgets, forecasts, and cash flow projections.</li><li>Ensure compliance with Lebanese accounting standards, tax regulations, and statutory requirements.</li><li>Coordinate and manage external audits, tax audits, and regulatory inspections.</li><li>Develop, implement, and monitor internal financial controls and accounting procedures.</li><li>Reconcile bank accounts, supplier accounts, customer accounts, and intercompany transactions.</li><li>Supervise the preparation and submission of tax declarations, VAT returns, payroll taxes, and other regulatory filings.</li><li>Monitor cash management activities and optimize working capital utilization.</li><li>Analyze financial performance and provide recommendations to management for cost optimization and operational efficiency.</li><li>Support budgeting and financial planning processes across departments.</li><li>Ensure proper documentation and maintenance of accounting records and supporting documents.</li><li>Coordinate with banks, auditors, government authorities, insurance companies, and external stakeholders as required.</li><li>Assist management in strategic financial planning and decision-making.</li><li>Train, mentor, and supervise accounting staff to ensure high performance and continuous professional development.</li><li>Maintain confidentiality of financial information and uphold the highest ethical and professional standards.</li><li>Stay updated on accounting regulations, tax laws, financial reporting standards, and industry best practices.</li><li>Support continuous improvement initiatives aimed at enhancing financial processes and reporting accuracy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preference will be given to candidates with previous experience in hospital or healthcare environments, demonstrating familiarity with healthcare accounting practices, insurance claims reconciliation, medical billing processes, and healthcare financial reporting.</p><p>Qualifications:</p><ul><li>Education: Bachelor s degree in Accounting, Finance, or a related field. Master s Degree is a plus</li><li>Experience:<ul><li>Minimum of 5 years of experience in a similar role.</li><li>Previous experience in a hospital, healthcare institution, or medical center is highly preferred.</li></ul></li><li>Knowledge:<ul><li>Strong knowledge of financial reporting, budgeting, taxation, and internal controls.</li><li>Proficiency in accounting software and ERP systems.</li><li>Professional certification such as CPA, ACCA, CMA, or equivalent is required.</li></ul></li><li>Skills:<ul><li>Excellent analytical, organizational, and problem-solving skills.</li><li>Strong leadership and team management capabilities.</li><li>Advanced proficiency in Microsoft Excel and financial reporting tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and meet strict deadlines.</li><li>High level of integrity, professionalism, confidentiality, and attention to detail.</li></ul></li><li>Languages: Fluency in English, written and spoken is required. Knowledge of French or other languages is an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an Impact Strategy Lead for a Lebanon-based VC fund to design and lead the fund s social impact approach. You will oversee impact measurement and management, support ESG outcomes across the portfolio, and ensure high-quality reporting to investors and donor stakeholders. Job Purpose Own and advance the fund s social impact strategy by building the impact thesis and KPI framework, implementing a rigorous impact measurement system, guiding portfolio companies to achieve impact milestones, and producing clear, credible impact reporting aligned with investor and donor requirements. Job Duties and Responsibilities Impact measurement and management (IMM) Theory of Change and KPI design Data collection and performance monitoring ESG screening and due diligence support Impact reporting frameworks (IRIS+, GIIRS) CRM/data tools for monitoring Portfolio impact plans and milestone tracking Stakeholder management and partnerships Clear communication and storytelling</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in impact measurement and management (IMM) Expertise in Theory of Change and KPI design Strong data collection, performance monitoring, and analytical problem-solving skills Demonstrated knowledge of ESG screening and due diligence processes Experience using or mapping to impact reporting frameworks (e.g., IRIS+, GIIRS) Experience with CRM/data tools for monitoring and reporting Strategic thinking and ability to drive portfolio-wide impact execution Strong stakeholder management and communication skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the job Senior FP&amp;A Lead | Leading Irish Brand Morgan McKinley is delighted to represent a premier, multi-billion euro retail and food innovation leader in their search for a Senior FP&amp;A Analyst . Based in Cork , this is a pivotal role within a 150-year-old legacy business that remains at the forefront of the Irish market.</p><p>The Opportunity Joining a high-performing Financial Planning &amp; Analysis team, you will act as a strategic guide for the organization. Your mission is to drive the business forward through robust forecasting, top-class business partnering, and meaningful reporting that informs executive strategy.</p><p>Key Responsibilities Strategic Planning: Play an integral role in the three-year business planning process, annual budgeting, and the delivery of quarterly financial forecasts. Commercial Insights: Support strategic analysis on key commercial levers, providing stakeholders with timely and actionable insights on business performance. Process Transformation: Identify and lead improvements in budgeting and forecasting workflows, focusing on driving maximum efficiency and effectiveness. Business Partnering: Provide high-level analytical and decision support to the Finance Director and senior leadership team. Cross-Functional Collaboration: Proactively support large-scale commercial projects, adding value through deep-dive analysis and data interpretation. Stakeholder Management: Communicate financial performance and underlying drivers clearly and positively to ensure a shared understanding across the business.</p><p>Why Join This Organisation? This client offers a collaborative, innovation-led environment where personal and professional growth is a core commitment. You will be part of a company that values sustainable success and makes a tangible impact on communities across Ireland. To explore this strategic opportunity, please apply via Morgan McKinley.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>The Profile</h2><p>Qualified Professional: Fully qualified Accountant (ACA, CIMA, ACCA, or equivalent). Proven Track Record: At least 5+ years of experience in a senior finance or highly analytical role Influencing Skills: Demonstrated ability to build relationships and influence stakeholders at a senior/executive level. Agility &amp; Pace: A disciplined professional capable of making informed decisions at pace within an agile environment. Analytical Powerhouse: Strong numerical skills with a natural ability to interpret complex datasets. Systems Mindset: Process-driven with a focus on systems (exposure to Anaplan or similar planning tools is a distinct advantage). Industry Knowledge: While not mandatory, experience within the Irish retail industry is a significant plus.</p><p></p></section>

We’re Hiring: Personal Assistant to the CEO ???? Sin El Fil <br> <br>We are looking for an experienced Personal Assistant to the CEO to provide high-level executive, administrative, and strategic support within a fast-paced, multi-company environment. <br> <br>Key Responsibilities: <br>• Manage the CEO’s calendar, meetings, appointments, and international travel <br>• Prioritize and coordinate the CEO’s daily agenda and urgent matters <br>• Act as the main point of contact between the CEO and internal/external stakeholders <br>• Prepare executive reports, presentations, briefings, and correspondence <br>• Follow up on strategic projects, deadlines, and executive decisions <br>• Attend high-level meetings and prepare accurate Minutes of Meeting (MoM) <br>• Manage and respond to communications on behalf of the CEO when required <br>• Coordinate with Finance, HR, Operations, Procurement, and other departments across group companies <br>• Track key priorities, approvals, and follow-ups <br>• Maintain strict confidentiality of sensitive business and executive information <br>• Support the CEO with strategic planning, research, and decision-making preparation <br> <br>Requirements & Qualifications: <br>• Bachelor’s degree in Business Administration, Management, or a related field <br>• Minimum 5–8 years of experience as a Personal Assistant / Executive Assistant at senior level <br>• Experience supporting C-level executives in corporate or multi-company environments <br>• Strong organizational, planning, communication, and multitasking skills <br>• High level of discretion, confidentiality, and professionalism <br>• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) <br>• Ability to work under pressure and effectively manage multiple priorities

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives. Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets. Identify and develop new business opportunities, customers, territories, and distribution channels. Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers. Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans. Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required. Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability. Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives. Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction. Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance. Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making. Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements. Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field. 6 10 years of experience in FMCG sales, including at least 3 5 years in a Sales Manager or similar leadership role. Proven experience managing distributors, key accounts, and multi-channel sales operations.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p><p></p></section>

Robinsons SAL is seeking a highly accomplished Associate General Manager to join its executive leadership <br>team. <br>Job Summary <br>The Associate General Manager will play a key role in leading the business, driving operational excellence, <br>supporting strategic growth, and ensuring the successful execution of the company's vision across all <br>functions. <br>This role is designed for a commercially astute and hands-on leader with extensive experience in the <br>agriculture, horticulture, landscaping, greenhouse, or related industries. <br>We offer a highly competitive financial package, reflective of the seniority and strategic importance of this <br>position. <br>Key Responsibilities - Drive the execution of the company's strategic and operational objectives. - Oversee cross-functional operations to ensure efficiency, quality, and profitability. - Lead, develop, and mentor department heads and management teams. - Identify opportunities for business growth, operational improvement, and innovation. - Monitor business performance and ensure the achievement of financial and operational targets. - Build and maintain strong relationships with clients, suppliers, partners, and key stakeholders. - Represent the company in executive meetings, industry events, and business engagements when required. - Foster a high-performance culture built on accountability, collaboration, and continuous improvement. <br> Minimum 10 years of progressive leadership experience, including exposure to both the Lebanese and <br>international markets. - Bachelor's degree is preferred. Candidates with a background in Agribusiness, Agricultural Engineering, <br>Agriculture, Horticulture, or a related discipline are encouraged to apply. - Candidates with extensive leadership experience in very well-known companies operating within the <br>agriculture, horticulture, landscaping, greenhouse, or related sectors will also be considered, even if their <br>academic background differs. - Proven track record in senior management, business operations, or general management. - Strong strategic, commercial, financial, and operational leadership capabilities. - Exceptional leadership, communication, negotiation, and decision-making skills. - Professional certification in Business Management, Executive Management, Strategic Management, or a <br>related discipline is highly preferred. - A Master's degree (MBA or equivalent) in Business Administration or a related discipline is considered a <br>strong advantage

<p><br></p><p>About the Role Tr caire is seeking to recruit a Head of Programme Development &amp; Quality (HoPDQ) to be based in Beirut, Lebanon to support local partners in Lebanon and Syria. As a member of the Country Management Team (CMT), the Head of PDQ is responsible for driving cross-functional engagement in the development and delivery of Tr caire s Country Strategy Plans in both Lebanon and Syria, developing annual plans and reporting on results. S/he is responsible for ensuring development and delivery of high quality, evidence-based, innovative programmes in all contexts, that contribute to Tr caire s Global Strategic Plan. The Head of PDQ ensures that a robust monitoring, evaluation, accountability and learning (MEAL) system is in place, that the country office engages in the collection and use of evidence and that this is shared across the organization, and that reliable data is used for decision-making. The Head of PDQ supports strategic positioning with donors and partners and leads on programme and project design to ensure that the country office strategies can be delivered in line with Tr caire s programme framework, Localisation agenda and a gender transformational approach. As a senior leader in the country office s/he plays a representational role with the government/authorities, donors, partners, peer agencies, and others. As one of the most senior staff in the Country Office, the Head of PDQ must demonstrate the qualities of agile leadership. S/he plays a key role in defining and pursuing the strategic direction for Tr caire s programmes in Lebanon and Syria, ensuring the relevance, coherence, safety and impact of our programmes in all contexts. This is a challenging role requiring an individual who can work with complexity and multiple tasks at one time. It demands dedication to demonstrating outcomes for communities at risk, experience in integrated programming and a highly motivated leader. S/he has specific oversight for ensuring that programmes demonstrate thematic excellence in contributing to Tr caire s Global Strategic Plan. The Head of PDQ will report to the Country Director in Beirut and will lead, develop and empower an experienced, committed and hardworking team of 9. The Head of PDQ will directly line manage four Programme Managers including the MEAL Manager, and a Humanitarian Response Coordinator. The Head of PDQ will work closely with the Business Development &amp; Grants Manager, Finance Manager, and HQ/global technical advisors. This is a two-year fixed-term contract, renewable, based in Beirut, with frequent travel to programme locations in Lebanon and Syria. The contract includes a six-month probation period. For the candidate with the required experience and passion for the role, Tr caire offers a competitive package of salary and benefits. This position is open to both national and international candidates. For international candidates, this is an unaccompanied duty station, and preference will be given to candidates who already have the right to work in Lebanon.</p><p>Key Areas of Accountability</p><p>Strategy, Planning and Reporting</p><ul><li>Lead the development, implementation and review of programme strategies across Lebanon and Syria, ensuring alignment with Tr caire's Global Strategic Plan and Country Strategic Plans.</li><li>Drive strategic programme planning, prioritisation and adaptive management to ensure programmes remain relevant, context-responsive and impactful.</li><li>Lead annual planning, programme reviews and reporting processes, ensuring evidence-based decision-making and organisational learning.</li><li>Promote innovation, learning and continuous improvement across programmes and partners.</li><li>Identify and monitor strategic and programme risks, ensuring appropriate mitigation measures are integrated into planning and decision-making.</li><li>In collaboration with the BDGM, ensure programme growth, fundraising prioritisation, donor positioning, and strategic partnerships.</li></ul><p>Programme Development, Quality, and Learning</p><ul><li>Provide strategic leadership to ensure programmes are evidence-based, partner-centred and aligned with Tr caire's Programme Quality standards.</li><li>Ensure robust MEAL systems, knowledge management and learning processes are embedded across programmes.</li><li>Lead programme quality improvement efforts, including reviews, evaluations, learning and adaptive management.</li><li>Ensure cross-cutting priorities including gender equality, safeguarding, disability inclusion, accountability, conflict sensitivity and nexus approaches are integrated across programming.</li><li>Promote innovation, evidence generation and the use of learning to strengthen programme effectiveness and impact.</li><li>Promote a culture of learning, reflection, evidence generation, knowledge management, and adaptive management across programme teams and partners, organization wide and externally.</li><li>Ensure research and evaluation jointly with PIL Unit at HQ to generation of evidence for development and improvement of programme approaches, sound decision making and policy influencing internally and externally.</li></ul><p>Programme Oversight and Risk Management</p><ul><li>Maintain strategic oversight of programme performance, grant health, compliance and risk management across the portfolio.</li><li>Support Programme Managers to deliver high-quality programmes that achieve intended outcomes and meet donor and organisational standards.</li><li>Ensure effective programme monitoring, reporting and documentation systems are in place.</li><li>Ensure regular documented structured team meetings for information exchange and strategic discussions as well as to facilitate rolling out of organisational programme processes and policies within the country team.</li><li>Promote integrated programme and finance oversight to strengthen accountability, risk management and partner support.</li></ul><p><br></p><p>Essential Requirements &amp; Skills</p><ul><li>Minimum 7 years in leading humanitarian/development programming.</li><li>At least 5 years managing managers and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels.</li><li>Proven technical experience in designing and leading the implementation of humanitarian and development strategies, program development and sectoral interventions across multiple thematic areas: Livelihoods, Food security, Social Cohesion, Cash-based interventions as well as applying a nexus approach, is highly desirable.</li><li>Experience in partnership-based programming and Program Quality benchmarks.</li><li>Demonstrated successful fundraising and donor engagement experience.</li><li>Strong strategic leadership and people management skills.</li><li>Ability to navigate security protocols and develop risk management strategies for operations in Lebanon and Syria.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 7 years in leading humanitarian/development programming.</p><p>At least 5 years managing managers and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels.</p><p>Proven technical experience in designing and leading the implementation of humanitarian and development strategies, program development and sectoral interventions across multiple thematic areas: Livelihoods, Food security, Social Cohesion, Cash-based interventions as well as applying a nexus approach, is highly desirable.</p><p>Experience in partnership-based programming and Program Quality benchmarks.</p><p>Demonstrated successful fundraising and donor engagement experience.</p><p>Strong strategic leadership and people management skills.</p><p>Ability to navigate security protocols and develop risk management strategies for operations in Lebanon and Syria.</p><p>Solid experience of managing teams in a multi-cultural environment and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels.</p><p>Excellent interpersonal and relationship management skills and demonstrated ability in using these with internal and external stakeholders (partners, donors, host government etc.).</p><p>Demonstrated ability to manage budgets in complex humanitarian contexts.</p><p>Highly organised, with excellent planning, prioritisation and problem-solving skills.</p><p>Excellent written, oral and presentational communications skills.</p><p>Fluency (written and spoken) in English; Arabic.</p><p>A team player but also willing and able to work with minimal supervision.</p><p>Ability to work under pressure and to deadlines.</p><p>Patient and pays high degree of attention to detail.</p><p>Understanding of, and empathy with, the role of the Catholic Church in development.</p><p>Ability and willingness to travel within and across countries (Lebanon and Syria) and internationally including travel to HQ in Ireland.</p>

Neonism is seeking a visionary and results-driven Chief Executive Officer (CEO) to lead the company's strategic growth, operations, and innovation in the digital payments industry. <br> <br>Requirements: <br> <br>Bachelor's degree in Business, Finance, IT, Engineering, or a related field (MBA preferred). <br> <br>Minimum 10 years of executive leadership experience. <br> <br>Mandatory experience in FinTech, Digital Payments, Mobile Wallet, Banking, or Financial Services. <br> <br>Strong knowledge of AML/CFT, KYC, regulatory compliance, business strategy, and financial management. <br> <br>Proven leadership, commercial, and stakeholder management skills. <br> <br>If you have a successful track record of driving business growth and leading high-performing organizations, we'd love to hear from you. <br> <br>Apply by sending your CV to: hrexecutive@xportbng.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will manage and provide technical oversight of the development and implementation of the Country Program s (CP) emergency response and recovery programming, ensuring effective systems and processes are in place that support high-quality programming that advances Catholic Relief Services (CRS) work in serving the poor and vulnerable. Your knowledge and skills in emergency programming and your management abilities will ensure the delivery of high-quality emergency programming that applies best practices and constantly works towards improving the impact of its benefits to those we serve.</p><p>Roles and Key Responsibilities</p><ul><li>In close collaboration with the CP Senior Management Team and Emergency Technical Advisors and Program Managers, manage the planning, strategy and implementation of all emergency response and recovery activities in line with CRS quality standards, donor requirements, and national and international standards and ensure program components are implemented in an integrated manner with other ongoing CP programming, ensuring staff safety and security.</li><li>Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of emergency staff, and complete performance management for direct reports.</li><li>Promote MEAL and knowledge management by leading program/project reviews and reflections with staff and partner representatives and documentation of good practices and lessons learned for assessments, to adjust strategies and implementation plans, to inform future programming initiatives and approaches, and to contribute to organizational learning.</li><li>Represent the organization and collaborate, coordinate and communicate on a regular basis with donors, INGO key sectoral working groups, the UN, and relevant local government and community actors to keep abreast of changing needs and opportunities on the ground, to develop synergies, and to identify opportunities for growth.</li><li>Serve as the technical lead and technical writer to ensure quality emergency proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.</li><li>Identify emergency capacity building needs for staff and partner organizations and take the lead on planning emergency training and capacity building programs and activities, developing curriculums, and delivering trainings.</li><li>Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.</li></ul><p>Basic Qualifications</p><ul><li>Master's Degree in International Development, International Relations or relevant field.</li><li>Minimum of 5 years of field-based work experience in a program/project management position with an international NGO, with preferably at least 2-3 years working in emergency response programming.</li><li>Strong knowledge of emergency guidelines and standards.</li><li>Demonstrated ability to represent the organization at coordination meetings with donors, local government, UN, and other international NGOs.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with emergency proposals and strategy design. Familiarity with policies, procedures, and priorities of key institutional donors (i.e. USA, FCDO, ECHO, UN)</li><li>Strong experience implementing market-based approaches in emergency programming</li><li>Experience in building and motivating diverse and talented teams.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li></ul><p>Knowledge, Skills and Abilities</p><ul><li>Strong strategic, analytical and problem-solving skills, with ability to make sound judgment and decisions with limited or incomplete information and offer innovative solutions.</li><li>Strong representation and relationship management abilities.</li><li>Ability to relate to people at all levels internally and externally.</li><li>Ability to work long hours in a fast-paced environment and juggle multiple priorities.</li><li>Able to live in an environment where everyday comforts are not ready available.</li><li>Ability to function well in a stressful environment, stay focused, and maintain sufficient work life balance with limited options for downtime activity.</li><li>Proactive, resourceful, solutions-oriented and results-oriented</li></ul><p>Required Languages:</p> Proficiency (verbal and written) in English, Arabic is preferred.<ul><li>Travel: Must be willing and able to travel up to 25%.</li></ul><p>Agency-Wide Competencies (for all CRS staff):</p> These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.<ul><li>Serves with Integrity</li><li>Models Stewardship</li><li>Cultivates Constructive Relationships</li><li>Promotes Learning</li></ul><p>Emergency Competencies:</p> These are rooted in the mission, values, and principles of CRS and used by each staff working in emergencies to fulfill his or her responsibilities and to achieve the desired results.<ul><li>Communicates strategically under pressure.</li><li>Manages stress and complexity.</li><li>Actively promotes safety and security.</li><li>Manages and implements high-quality emergency programs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's Degree in International Development, International Relations or relevant field.</p><p>Minimum of 5 years of field-based work experience in a program/project management position with an international NGO, with preferably at least 2-3 years working in emergency response programming.</p><p>Strong knowledge of emergency guidelines and standards.</p><p>Demonstrated ability to represent the organization at coordination meetings with donors, local government, UN, and other international NGOs.</p><p>Experience with emergency proposals and strategy design. Familiarity with policies, procedures, and priorities of key institutional donors (i.e. USA, FCDO, ECHO, UN)</p><p>Strong experience implementing market-based approaches in emergency programming</p><p>Experience in building and motivating diverse and talented teams.</p><p>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</p><p>Strong strategic, analytical and problem-solving skills, with ability to make sound judgment and decisions with limited or incomplete information and offer innovative solutions.</p><p>Strong representation and relationship management abilities.</p><p>Ability to relate to people at all levels internally and externally.</p><p>Ability to work long hours in a fast-paced environment and juggle multiple priorities.</p><p>Able to live in an environment where everyday comforts are not ready available.</p><p>Ability to function well in a stressful environment, stay focused, and maintain sufficient work life balance with limited options for downtime activity.</p><p>Proactive, resourceful, solutions-oriented and results-oriented</p><p>Proficiency (verbal and written) in English, Arabic is preferred.</p><p></p></section>

Qualifications <br> <br>Bachelor's degree in Marketing or a related field. <br>3–5 years of experience in Market Research, Marketing Analytics, Business Intelligence, Product Development, or Research & Development. <br>Experience within the FMCG, Food & Beverage, Manufacturing, or Consumer Goods sectors is highly preferred. <br>Experience managing market surveys and consumer research projects. <br> <br>Key Responsibilities1. Market Research & Market Intelligence <br> <br>Conduct quantitative and qualitative market research to identify customer needs, market gaps, and emerging trends. <br>Design and execute market surveys, questionnaires, interviews, and focus groups. <br>Analyze customer preferences, purchasing behavior, and satisfaction levels. <br>Collect, validate, and interpret market data from multiple internal and external sources. <br>Prepare comprehensive market research reports and executive summaries. <br>Monitor local, regional, and international market developments. <br>Develop customer segmentation analyses. <br>2. Competitor Analysis <br> <br>Monitor competitors' products, pricing strategies, promotions, and market positioning. <br>Benchmark competitors' strengths, weaknesses, and competitive advantages. <br>Conduct SWOT analyses for competitors and new market entrants. <br>Track competitors' marketing campaigns and product launches. <br>Prepare regular competitor intelligence reports. <br>3. Product Research & Development (R&D) <br> <br>Identify opportunities for new product development and product improvements. <br>Evaluate customer feedback and market demands to support product innovation. <br>Coordinate product testing and concept validation. <br>Participate in developing new product concepts from ideation through launch. <br>Recommend modifications to existing products based on market findings. <br>Assist in packaging, branding, and product positioning decisions. <br>Support product lifecycle management initiatives. <br>4. Consumer Insights <br> <br>Analyze customer buying habits and decision-making factors. <br>Identify customer pain points and unmet needs. <br>Measure customer satisfaction and brand perception. <br>Conduct post-launch product performance evaluations. <br>Recommend initiatives to improve customer experience. <br>5. Market Surveys <br> <br>Develop survey methodologies and sampling plans. <br>Design questionnaires aligned with research objectives. <br>Coordinate survey execution across various channels. <br>Analyze survey results using statistical methods. <br>Present findings and actionable recommendations to management. <br>6. Business Development Support <br> <br>Evaluate new business opportunities and market expansion potential. <br>Conduct feasibility studies for new markets and products. <br>Support pricing strategy development through market analysis. <br>Identify emerging market segments and growth opportunities. <br>Provide commercial insights for strategic planning. <br>7. Data Analysis & Reporting <br> <br>Analyze large datasets using statistical and analytical tools. <br>Prepare dashboards and KPI reports. <br>Develop trend analyses and forecasting models. <br>Present research findings to senior management. <br>Maintain research databases and historical market records. <br>8. Cross-Functional Collaboration <br> <br>Work closely with Sales, Marketing, Product Development, Operations, and Finance teams. <br>Support marketing campaigns with market intelligence. <br>Participate in strategic planning meetings. <br>Coordinate with external research agencies when required. <br>Key Performance Indicators (KPIs) <br> <br>Number of market studies completed <br>Accuracy and quality of research reports <br>Timeliness of research delivery <br>Number of customer surveys conducted <br>Survey response rate <br>Customer satisfaction research completion <br>Number of competitor analyses completed <br>New product opportunities identified <br>Product improvement recommendations implemented <br>Market share insights generated <br>Success rate of new product launches <br>Forecast accuracy <br>Management satisfaction with research quality <br>Research project completion within budget <br>Return on research initiatives

The Chief Accountant will be responsible for overseeing all accounting and financial operations of the organization, ensuring the accuracy and integrity of financial records, compliance with applicable regulations, and the efficient management of financial resources. <br>S/he will supervise the accounting team, monitor financial reporting processes, manage budgeting and cash flow activities, and support management in strategic financial decision-making. The Chief Accountant will play a key role in maintaining strong internal controls, optimizing financial performance, and ensuring compliance with local tax laws and accounting standards. <br>Preference will be given to candidates with previous experience in hospital or healthcare environments, demonstrating familiarity with healthcare accounting practices, insurance claims reconciliation, medical billing processes, and healthcare financial reporting. <br> <br>Key Responsibilities: <br>• Oversee and manage the day-to-day operations of the accounting department. <br>• Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements. <br>• •Monitor and maintain the general ledger, accounts payable, accounts receivable, payroll, and fixed assets records. <br>• Prepare and review financial reports, budgets, forecasts, and cash flow projections. <br>• Ensure compliance with Lebanese accounting standards, tax regulations, and statutory requirements. <br>• Coordinate and manage external audits, tax audits, and regulatory inspections. <br>• Develop, implement, and monitor internal financial controls and accounting procedures. <br>• Reconcile bank accounts, supplier accounts, customer accounts, and intercompany transactions. <br>• Supervise the preparation and submission of tax declarations, VAT returns, payroll taxes, and other regulatory filings. <br>• Monitor cash management activities and optimize working capital utilization. <br>• Analyze financial performance and provide recommendations to management for cost optimization and operational efficiency. <br>• Support budgeting and financial planning processes across departments. <br>• Ensure proper documentation and maintenance of accounting records and supporting documents. <br>• Coordinate with banks, auditors, government authorities, insurance companies, and external stakeholders as required. <br>• Assist management in strategic financial planning and decision-making. <br>• Train, mentor, and supervise accounting staff to ensure high performance and continuous professional development. <br>• Maintain confidentiality of financial information and uphold the highest ethical and professional standards. <br>• Stay updated on accounting regulations, tax laws, financial reporting standards, and industry best practices. <br>• Support continuous improvement initiatives aimed at enhancing financial processes and reporting accuracy. <br> <br>Qualifications: <br>Education: Bachelor’s degree in Accounting, Finance, or a related field. Master’s Degree is a plus <br> Experience: <br>• Minimum of 5 years of experience in a similar role. <br>• Previous experience in a hospital, healthcare institution, or medical center is highly preferred. <br>Knowledge: <br>• Strong knowledge of financial reporting, budgeting, taxation, and internal controls. <br>• Proficiency in accounting software and ERP systems. <br>• Professional certification such as CPA, ACCA, CMA, or equivalent is required. <br>Skills: <br>• Excellent analytical, organizational, and problem-solving skills. <br>• Strong leadership and team management capabilities. <br>• Advanced proficiency in Microsoft Excel and financial reporting tools. <br>• Excellent communication and interpersonal skills. <br>• Ability to work under pressure and meet strict deadlines. <br>• High level of integrity, professionalism, confidentiality, and attention to detail. <br>Languages: Fluency in English, written and spoken is required. Knowledge of French or other languages is an advantage

<p><br></p><p><b>Your key responsibilities</b></p><ul><li>Manage the end-to-end pursuit lifecycle from qualification to close, ensuring timely and high-quality deliverables aligned with firm protocols.</li><li>Drive and track pursuit project plans, timelines, workstreams, interdependencies, and key milestones.</li><li>Facilitate pursuit strategy discussions and help craft differentiated win themes focused on client needs while protecting EY s interests.</li><li>Develop compelling client-facing content including proposals, executive summaries, and presentations in collaboration with stakeholders.</li><li>Plan and support orals preparation and strategic messaging for client meetings and final presentations.</li><li>Build and manage pursuit infrastructure using MS Teams, trackers, calendars, and status updates.</li><li>Coordinate with creative services, insights professionals, and other internal resources to elevate proposal quality.</li><li>Capture knowledge and lessons learned to enhance EY s pursuit best practices and tools.</li><li>Apply and promote the use of AI-enabled proposal development tools to drive innovation and efficiency.</li><li>Act as the glue of the pursuit team keeping everyone aligned, engaged, and focused on the win strategy.</li><li>Build strong relationships with Service Line, Account, and Business Development leaders.</li><li>Collaborate closely with the Deal Leader to maintain internal updates, governance checkpoints, and leadership engagement.</li></ul><p>Skills and attributes for success</p><ul><li>Strong project management and organizational skills with high attention to detail.</li><li>Excellent written and verbal communication skills; able to write in a clear, persuasive, and client-centric manner.</li><li>Deep understanding of pursuit and/or business development environments.</li><li>Ability to influence and challenge teams constructively to drive strategic thinking and quality output.</li><li>Confident working in fast-paced, deadline-driven environments with competing priorities.</li><li>Creative, solutions-oriented, and adept at leveraging tools and resources.</li><li>Strong interpersonal and leadership presence; works well with varying styles and seniorities.</li><li>Demonstrated ability to work independently and manage multiple stakeholders simultaneously.</li></ul><p>Ideally, you ll also</p><ul><li>Have experience in proposal writing and communications, preferably within a professional services environment.</li><li>Be familiar with the MENA region s business culture and client expectations.</li><li>Possess business proficiency in Arabic (a plus but not required).</li></ul><p><b>What we look for</b></p><p>We are seeking a highly motivated, collaborative, and strategic individual with a passion for pursuit excellence. You ll thrive in this role if you have a proactive mindset, enjoy solving complex problems, and can drive outcomes across multiple stakeholders and deadlines. You must be resourceful, self-driven, and committed to creating compelling value propositions that win clients and build trust.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong project management and organizational skills with high attention to detail.</li><li>Excellent written and verbal communication skills; able to write in a clear, persuasive, and client-centric manner.</li><li>Deep understanding of pursuit and/or business development environments.</li><li>Ability to influence and challenge teams constructively to drive strategic thinking and quality output.</li><li>Confident working in fast-paced, deadline-driven environments with competing priorities.</li><li>Creative, solutions-oriented, and adept at leveraging tools and resources.</li><li>Strong interpersonal and leadership presence; works well with varying styles and seniorities.</li><li>Demonstrated ability to work independently and manage multiple stakeholders simultaneously.</li><li>Have experience in proposal writing and communications, preferably within a professional services environment.</li><li>Be familiar with the MENA region s business culture and client expectations.</li><li>Possess business proficiency in Arabic (a plus but not required).</li></ul><p>We are seeking a highly motivated, collaborative, and strategic individual with a passion for pursuit excellence. You ll thrive in this role if you have a proactive mindset, enjoy solving complex problems, and can drive outcomes across multiple stakeholders and deadlines. You must be resourceful, self-driven, and committed to creating compelling value propositions that win clients and build trust.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p></section>