Quality Control Manager Jobs in Lebanon
646 Jobs Found
<h2 class="h5">Job description</h2>
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<span>Aspire Software is looking for an operations manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for an experienced Operations Manager / Project Manager stepping into a busy, cross-functional role that combines day-to-day operational management, escalation handling, people leadership, and active project delivery.<br> This role sits at the centre of the business, working closely with leadership and managing a small team, while also driving forward several time-boxed strategic projects (system migrations and implementations) currently in progress.<br> The ideal candidate is highly organized, comfortable managing competing priorities, confident communicating with senior stakeholders, and capable of quickly picking up context on live projects without significant ramp-up time.<br> Key Responsibilities Daily / Ongoing Manage and resolve customer support / escalation issues Handle ad-hoc operational requests and escalations Line-manage a small team— including 1:1s, unblocking issues, and approvals Monitor and maintain oversight of key business KPIs Weekly Lead/participate in the weekly management meeting with leadership, including weekly reporting Prepare and distribute the Friday weekly executive report Monthly Conduct AR Aging Review Produce churn reporting Conduct VBS review Active Projects (currently a significant portion of workload) Oversee RW+ implementation and migration Manage the RW Legacy sunset process Oversee HubSpot implementation across: Salesforce (SF), TeamSupport, Intercom, RW+ Manage ValBill project Periodic / As-Needed Support webinars and marketing email initiatives Produce ad-hoc KPI reporting Support ValPay Capital initiatives Proven experience in an operations management and/or project management role, ideally within a fast-paced, tech-enabled or SaaS business Experience managing direct reports, including running 1:1s and unblocking day-to-day issues Strong track record of managing multiple concurrent projects, including system implementations/migrations (e.<br>g., CRM, billing, support tooling) Comfortable owning executive-level reporting and presenting to leadership Experience handling customer escalations and cross-functional ad-hoc requests Familiarity with tools such as HubSpot, Salesforce, Intercom (or equivalent CRM/support platforms) is a strong plus Strong financial acumen and advanced Excel skills are essential — this role owns AR aging review, churn reporting, and VBS review, and regularly builds/maintains reporting for leadership.<br> Candidates should be comfortable with: Building and maintaining reports involving pivot tables, lookups (VLOOKUP/XLOOKUP/INDEX-MATCH), and formula-driven models Reconciling and analyzing financial data (aging balances, revenue/churn figures) with a high level of accuracy Translating raw data into clear, exec-ready summaries and dashboards Excellent communication, prioritization, and stakeholder management skills Able to work independently and hit the ground running with minimal handover time Handover & Onboarding Given the breadth of live projects and standing responsibilities, a structured handover period with the current role holder is strongly recommended prior to leave commencing, covering: Introductions to direct reports and key stakeholders Walkthrough of active projects and current status (RW+, HubSpot implementation, ValBill, RW Legacy sunset) Access to reporting templates (weekly exec report, KPI dashboards, AR aging, churn reports) Overview of escalation processes and key accounts</span> </div>
We are looking for a **Marketing Account Manager** to join **Sowcial * and manage client accounts from strategy to execution.
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<br>Key Responsibilities:
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<br>Manage client communication and maintain strong relationships.
<br> Understand client objectives and translate them into clear marketing plans.
<br> Coordinate with content creators, designers, videographers, and the marketing team.
<br> Prepare monthly content calendars and creative ideas.
<br> Follow up on content creation, approvals, posting, and deadlines.
<br> Ensure all content is aligned with the client’s brand identity and strategy.
<br> Monitor social media performance and suggest improvements.
<br>Handle client feedback and ensure smooth day-to-day account management.
<br>Support shoots, campaigns, activations, and events when needed.
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<br>Requirements:Strong communication, organization, creativity, attention to detail, and the ability to manage multiple accounts and deadlines
<h2 class="h5">Job description</h2>
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<span>Responsible for assisting in managing the daily operations of the store in order to ensure that the store is visually merchandised with a proper workflow and compliance with set standards and highest level of customer service is consistently provided to Tawfeer’s customers.<br> ₋ Assist in the development and oversee the implementation of the store’s established policies and procedures and comply with Tawfeer’s other policies.<br> ₋ Assist in ensuring the achievement of annual sales targets for the store and ensure it is cascaded down to the store’s team on a monthly & weekly basis.<br> ₋ Assist in managing all store activities in Tawfeer while ensuring the achievement of the set Sales Targets.<br> ₋ Assist in monitoring cash management and payment systems in accordance with Tawfeer’s policies & procedures.<br> ₋ Monitor complete store merchandise and materials in terms of ensuring that all categories products have accurate labelling, pricing in accordance with the set Brand Guidelines and Policies & Procedures.<br> ₋ Assist in managing the store’s inventory, inventory space maintenance, facilities management, renovation needs, merchandise, staff supervision, customer service & sales, store layout and floor sales in an organized manner to enhance safety and efficiency.<br> ₋ Assist in coordinating activities of stock distribution facilitate transportation and receiving of stock in accordance with Tawfeer’s established procedures.<br> ₋ Assist in providing on the job training to junior staff in customer service & technical product knowledge to ensure the delivery of accurate information to clients.<br> ₋ Manage the resolution of customer complaints in a professional and timely manner.<br> ₋ Ensure that the store is visually merchandised with a proper workflow in order to increase Sales and enhance the Operational efficiency.<br> ₋ Perform other duties related to the job as assigned by the Direct Manager.<br> ₋ Assist in development of the manpower plan for the store to ensure a highly professional and knowledgeable workforce at Tawfeer ₋ Oversee special and appropriate Training Programs for the store employees to ensure smooth workflow ₋ Assist in preparing and submitting periodic reports to direct management pertaining to store activities and any issues that may occur.<br> ₋ Bachelor Degree in Business Administration or related field.<br> ₋ Minimum of 5-7 years of experience in the same or related field ₋ Managing People.<br> ₋ Decision Making Skills ₋ Communication Skills.<br> ₋ Problem Solving Skills.<br> ₋ Organizing and Planning Skills.<br> ₋ Achievement Oriented.<br> ₋ Proficiency in English and Arabic languages</span> </div>
Duties and Responsibilities
<br>1- Overseeing the packaging process, drawing up a packing schedule.
<br>2- Monitoring the packaging processes and adjusting schedules as needed.
<br>3- Supervising and motivating your team of workers and Team Leaders.
<br>4- Collecting daily production data and performing OEE and other performance indicators
<br>5- Assist PM in performance and give feedback about employees.
<br>6- Ensure that all team members are well-trained and follow established procedures.
<br>7- Receive Packing Materials and make sure their storage is done in a clean and tidy way.
<br>8- Update purchasing department with quantities needed as per production plan.
<br>9- Monitor housekeeping in all the filling area ensuring safety and hygiene standards.
<br>10- Lead projects related to process improvement, equipment upgrades, and new product introductions.
<br>11- Collaborate with cross-functional teams to ensure project success.
<br>12- Develop and implement strategies to enhance production efficiency, reduce waste, and minimize downtime.
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<br> Qualifications and Skills
<br>1- 2- Time & Proces Management
<br>3- Team Management & Coaching
<br>4- Safety Focus
<br>5- Attention to details
<br>6- Controls & Instrumentation
<br>7- BS in engineering, Master in Engineering is a plus
<br>8- 2 to 3 years work experience in Manufacturing environment
Duties and Responsibilities
<br>1- Overseeing the packaging process, drawing up a packing schedule.
<br>2- Monitoring the packaging processes and adjusting schedules as needed.
<br>3- Supervising and motivating your team of workers and Team Leaders.
<br>4- Collecting daily production data and performing OEE and other performance indicators
<br>5- Assist PM in performance and give feedback about employees.
<br>6- Ensure that all team members are well-trained and follow established procedures.
<br>7- Receive Packing Materials and make sure their storage is done in a clean and tidy way.
<br>8- Update purchasing department with quantities needed as per production plan.
<br>9- Monitor housekeeping in all the filling area ensuring safety and hygiene standards.
<br>10- Lead projects related to process improvement, equipment upgrades, and new product introductions.
<br>11- Collaborate with cross-functional teams to ensure project success.
<br>12- Develop and implement strategies to enhance production efficiency, reduce waste, and minimize downtime.
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<br> Qualifications and Skills
<br>1- 2- Time & Proces Management
<br>3- Team Management & Coaching
<br>4- Safety Focus
<br>5- Attention to details
<br>6- Controls & Instrumentation
<br>7- BS in engineering, Master in Engineering is a plus
<br>8- 2 to 3 years work experience in Manufacturing environment
<h2 class="h5">Job description</h2>
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Job Purpose<p>The Position To achieve organise control and monitor passenger sales targets and marketing goals of the company To effectively manage trade and corporate relationships to support station commercial objectives by conducting regular sales visit To monitor operations and administration of sales inline with company procedures and policies To assist in the development of valueadded products for implementation in the local market in order to further optimize and enhance revenue To control guide and monitor the daytoday activities of all field sales staff to ensure satisfactory performance levels and smooth flow of business To ensure that the product and promotional plans are understood and implemented to give the greatest impact in the market To prepare weekly monthly and annual sales reports and constant monitoring of market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions To review the fortnightly and monthly sales of travel agents and GSA to ensure that business potential is being maximised and take suitable remedial actions To liaise with marketing and other passenger service related departments of Emirates to ensure well integrated sales effort</p><br><br><ul><li>Achieve organize control and monitor passenger sales targets and marketing goals of the company </li><li>To monitor operations and administration of sales inline with company procedures and policies </li><li>To assist in the development of value-added products for implementation in the local market in order to further optimize and enhance revenue </li><li>To control guide and monitor the day today activities of all field sales staff to ensure satisfactory performance levels and smooth flow of business </li><li>To ensure that the product and promotional plans are understood and implemented to give the greatest impact in the market </li><li>To prepare weekly monthly and annual sales reports and constant monitoring of market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions </li><li>To review the fortnightly and monthly sales of travel agents and GSA to ensure that business potential is being maximized and take suitable remedial actions </li><li>To liaise with marketing and tariff units and other passenger service related departments of Emirates to ensure well integrated sales effort</li></ul><p><span><span><span><span><br>Q</span><span>ualifications:</span></span></span></span><br><span><span><span><span> * Degree or Honours (12+3 or equivalent) in Business Management, Marketing or related field.</span></span></span></span><br><span><span><span><span> Experience:</span></span></span></span><br><span><span><span><span> * 8+ years experience in </span></span><span><span><span>sales</span></span></span><span><span> & marketing, preferably within Airline passenger </span></span><span><span><span>sales</span></span></span><span><span>, and at least 3 years at a management level</span></span></span></span></p><br><br>Qualification<p><span><span><span><span>Knowledge/skil</span><span>ls:</span></span></span></span><br><span><span><span><span> * Strong communication and relationship building capabilities</span></span></span></span><br><span><span><span><span> * Account management and </span></span><span><span><span>sales</span></span></span><span><span> planning</span></span></span></span><br><span><span><span><span> * Understanding of travel trade distribution and corporate </span></span><span><span><span>sales</span></span></span></span></span><br><span><span><span><span> * Analytical skills for interpreting </span></span><span><span><span>sales</span></span></span><span><span> reports and market data</span></span></span></span><br><span><span><span><span> * Negotiation and influencing skills</span></span></span></span><br><span><span><span><span> * Competence in CRM and </span></span><span><span><span>sales</span></span></span><span><span> tracking systems</span></span></span></span></p><br><br><p>Must have the right to live and work in Lebanon </p><br><br>Salary & benefits<p>Competitive Salary </p><br><br><br> </div>
## Human Resources Manager
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<br>**Location:** Beirut
<br>**Experience:** 2+ years in HR management, with 3+ years of recruitment experience
<br>**Age:** 28+
<br>**Availability:** Immediate start required
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<br>### Requirements
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<br>* Minimum **2 years of HR experience**.
<br>* Minimum **3 years of proven recruitment experience**.
<br>* Age **28 years or above**.
<br>* Based in or around **Sky / Beirut area**.
<br>* Strong recruitment, employee relations, and HR management skills.
<br>* Ability to work in a fast-paced environment and manage multiple HR responsibilities.
<br>* Must be available to **start immediately**.
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<br>### Key Responsibilities
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<br>* Manage the recruitment process from sourcing to onboarding.
<br>* Handle employee relations and HR-related matters.
<br>* Coordinate interviews and candidate assessments.
<br>* Ensure proper HR procedures and documentation are followed.
<br>* Support management with workforce planning and employee performance matters.
<br>* Maintain accurate and up-to-date employee records
Role: Lead structural steel and miscellaneous metals projects end-to-end — from contract award through closeout — reporting to the Director of Operations/COO.
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<br>Core responsibilities:
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<br>Project execution: contract review, budgeting, scheduling, and managing multiple projects simultaneously
<br>Engineering/detailing coordination: reviewing drawings, RFIs, shop drawings, and resolving design conflicts before they hit fabrication
<br>Scope: structural steel (beams, columns, trusses, deck) and miscellaneous metals (stairs, railings, ladders, gates, canopies, etc.)
<br>Procurement & fabrication: material takeoffs, tracking long-lead items, coordinating shop priorities
<br>Field/erection management: sequencing, subcontractor management, punch-list completion
<br>Financials: budgets, cost forecasting, billing, collections
<br>Change orders: identifying scope changes, pricing them, negotiating with GCs
<br>Contract administration: protecting company interests, managing subcontract terms
<br>Leadership: overseeing PMs, engineers, detailers; mentoring junior staff
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<br>Required qualifications:
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<br>Bachelor's in Civil/Structural Engineering or Construction Management (preferred)
<br>8+ years of PM experience, ideally in structural steel/miscellaneous metals
<br>Strong grasp of fabrication/erection processes, scheduling, budgeting, and contracts
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<br>Preferred knowledge: AISC, AWS welding, OSHA steel erection standards; software like Tekla, SDS/2, Procore, Primavera P6, Bluebeam.
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<br>What success looks like: profitability, schedule performance, change-order recovery, billing timeliness, field quality, and client satisfaction
Summary
<br>Assisting in monitoring, facilitating and programming production work.
<br>Duties & Responsibilities
<br>• Assist the Production Manager in the daily planning, coordination, and follow-up of production activities.
<br>• Conduct daily inspections of production departments and report progress, delays, problems, and required actions to the Production Manager.
<br>• Follow up Manufacturing Orders and production priorities and ensure that work is progressing according to the agreed schedule.
<br>• Distribute production orders and instructions to the concerned departments and follow up their execution.
<br>• Coordinate between the different production departments to ensure a smooth workflow and avoid unnecessary delays.
<br>• Follow up the availability of materials, components, drawings, and required documents needed for production and report any shortages or missing information.
<br>• Coordinate with Design, Warehouse, Purchasing, Maintenance, Electrical, and other concerned departments to resolve production-related issues.
<br>• Assist in the allocation and coordination of production manpower according to workload and priorities.
<br>• Monitor production progress and identify any expected delays or bottlenecks and report them to the Production Manager.
<br>• Assist in resolving technical and operational problems encountered during manufacturing.
<br>• Ensure that production work is carried out according to the approved drawings, specifications, and instructions.
<br>• Participate in the final inspection of completed machines and ensure that identified issues are corrected before packing or delivery to the Warehouse.
<br>• Ensure that production records, reports, and system information are accurate and regularly updated.
<br>• Conduct and assist with inventories of production materials, work-in-progress, and related items when required.
<br>• Follow up production errors, rework, and recurring manufacturing problems and report them for corrective action.
<br>• Participate in proposing and implementing improvements to production methods, workflow, productivity, and organization.
<br>• Prepare and provide production reports and any other information requested by the Production Manager.
<br>• Follow up decisions and action points agreed during production meetings and ensure proper implementation.
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<br>Competencies
<br>• Leadership and team coordination
<br>• Planning and time management
<br>• Problem-solving and decision-making
<br>• Good communication skills
<br>• Technical understanding
<br>• Computer literacy and reporting skills
<br>• Ability to work independently and follow up multiple production activities
<br>Education & Experience
<br>• Bachelor’s degree in Mechanical or Electromechanical Engineering, or a relevant Technical Degree/Diploma in Mechanical, Electromechanical, Industrial, or related technical fields.
<br>• 2–3 years of relevant experience in an industrial environment, including manufacturing, operations, or industrial maintenance
<br>Language Skills
<br>• Good command of Arabic and English, both written and spoken.
<br>• Ability to understand technical terminology, drawings, instructions, emails, and production-related documents in English.
<br>• Ability to communicate clearly with colleagues and prepare basic reports and correspondence.
<br>Computer Skills
<br>• Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook.
<br>• Ability to learn and use the company's ERP and production management systems.
<br>• AutoCAD and Autodesk knowledge is a plus
Join Our Team at Radisson Blu Martinez Hotel, Beirut.
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<br>We are currently seeking passionate and driven professionals to join our Sales team in the following positions:
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<br>Sales Manager
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<br>Senior Sales Executive
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<br>If you have strong communication skills, a results-oriented mindset, and a passion for hospitality, we would love to hear from you!
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<br>Sales experience in hotels is preferable
Duties & Responsibilities
<br>• Daily inspection and reporting of production departments.
<br>• Distribute and receive orders from and to the departments regarding machines and their parts.
<br>• Final inspection on the quality of the finished machines according to the type of machine delivered.
<br>• Update manufacturing system according to actual plant work.
<br>• Discuss production work and priorities with the production manager, and communicate them with concerned departments.
<br>• Verify all required documents, and maps for the finished machines before packing them for shipment and deliver them to the warehouse.
<br>• Coordinate and resolve with the production manager plant and production problems.
<br>• Conduct departments and iron inventories, and report it to the appropriate people for necessary action.
<br>• Update machines production progress on company’s software.
<br>Competencies
<br>• Management Skills
<br>• Time Management
<br>Education & Experience
<br>• Masters in Mechanical or Electro-Mechanical Engineering
<br>• 2-3 Years of Experience
<br>Language Skills
<br>• Fluent in Arabic and English (French is a plus)
<br>Computer Skills
<br>• Microsoft Office (Excel, Word, Access)
<br>• AutoCAD, Autodesk knowledge
<p>We Are Hiring HR Manager</p><p>A leading company is looking for an experienced and motivated HR Manager to join our team.</p><p>Key Responsibilities:</p><ul><li>Manage recruitment and onboarding processes</li><li>Develop and implement HR policies and procedures</li><li>Handle employee relations and performance management</li><li>Oversee attendance, payroll coordination, and HR operations</li><li>Ensure compliance with labor laws and company regulations</li></ul><p>Requirements:</p><ul><li>not less than 10 years of corporate experience</li><li>Bachelor s degree in Human Resources, Business Administration, or related field</li><li>Proven experience in HR management</li><li>Strong communication and leadership skills</li><li>Excellent organizational and problem-solving abilities</li><li>Proficiency in Microsoft Office and HR systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>not less than 10 years of corporate experience</p><p>Bachelor s degree in Human Resources, Business Administration, or related field</p><p>Proven experience in HR management</p><p>Strong communication and leadership skills</p><p>Excellent organizational and problem-solving abilities</p><p>Proficiency in Microsoft Office and HR systems.</p>
Key Responsibilities
<br>• Lead, mentor, coach, and develop the Customer Support team, fostering a high-performance and customer-centric culture.
<br>• Recruit, onboard, train, and evaluate Customer Support team members, ensuring continuous development and performance management.
<br>• Oversee the day-to-day operations of the Customer Support Department, ensuring service quality, operational efficiency, and adherence to Service Level Agreements (SLAs).
<br>• Manage complex client inquiries, complaints, and escalations, ensuring timely and professional resolution.
<br>• Oversee customer support activities across all communication channels, including phone, email, live chat, WhatsApp, and CRM platforms.
<br>• Supervise the onboarding process for both individual and corporate clients, ensuring completeness, accuracy, and compliance with internal procedures.
<br>• Oversee KYC and AML reviews, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and ongoing monitoring in accordance with internal policies and applicable regulatory requirements.
<br>• Ensure the timely preparation and submission of regulatory reports, questionnaires, and other reporting obligations required by regulatory authorities.
<br>• Oversee payment operations, including client deposits, withdrawals, payment investigations, reconciliation support, and coordination with internal Finance and Operations teams.
<br>• Coordinate with Compliance, Finance, Dealing, IT, and other internal departments to ensure the timely resolution of operational and client-related matters.
<br>• Develop, maintain, and enforce customer support procedures, policies, and standard operating procedures (SOPs).
<br>• Monitor customer support KPIs and operational metrics, including response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.
<br>• Prepare and present daily, weekly, monthly, quarterly, and ad hoc management reports covering customer support performance, onboarding statistics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other operational metrics.
<br>• Conduct quality assurance reviews of customer interactions and provide regular coaching and feedback to maintain high service standards.
<br>• Maintain accurate records and ensure the confidentiality and integrity of client information in accordance with company policies and regulatory requirements.
<br>• Support internal and external audits by providing documentation, reports, and operational information as required.
<br>• Perform any other duties reasonably assigned by senior management
The sales and Marketing Manager is responsible for meeting the sales targets of the organization through effective planning and budgeting as well as to ensure the setting and implementation of the right Marketing activities of each department as well as to ensure development path of all the Team working in the marketing and sales department
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<br>Requirements:
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<br>Bachelor's degree in pharmacy, Biology or Business with 5+ years experiences in Sales and Marketing
<br>Effective communication skills in Arabic, English and French
<br>Knowledge of computer applications (MS Office, Power point…)
<br>Competencies and skills
<br>Solid background in the designated market she/he serves.
<br>B2B, B2C, Consumer & Strategic Marketing, Market research & analysis, Quantitative & Qualitative research plans & projects market segmentation & competitive analysis, Return on Investment (ROI), social media & Digital Marketing, Events management, Internal communications, Campaigns budgeting, ATL & BTL project management
RCG international is a global company leader in Marine Electrical Propulsion, Drive ,Electrolysis ,Medium and High voltage Substations, Power Plant, Oil & Gaz.
<br>RCG is seeking Site Manger engineers with minimum 2 years experience in power plant electromechanical ,erection is a plus
A well-established NGO based in Beirut is looking to recruit an experienced Internal Audit Manager to lead and strengthen its internal audit function.
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<br>The Internal Audit Manager will be responsible for providing independent assurance on the effectiveness of internal controls, risk management, governance processes, and compliance across the organization.
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<br>Key Responsibilities:
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<br>Develop and implement the annual internal audit plan based on organizational risks and priorities.
<br>Conduct financial, operational, compliance, and process audits across departments and programs.
<br>Evaluate the effectiveness of internal controls and identify areas of risk or improvement.
<br>Review compliance with internal policies, procedures, donor requirements, and applicable regulations.
<br>Prepare clear audit reports highlighting findings, risks, and practical recommendations.
<br>Follow up on agreed corrective actions and ensure timely implementation.
<br>Investigate irregularities or control weaknesses when required.
<br>Support management in strengthening governance, accountability, and risk management practices.
<br>Coordinate with external auditors and other relevant stakeholders when needed.
<br>Promote a strong culture of compliance, transparency, and continuous improvement.
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<br>Requirements:
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<br>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
<br>Relevant professional certification such as CIA, CPA, ACCA, or equivalent is an advantage.
<br>Solid experience in internal audit, risk, compliance, or related functions, preferably with managerial responsibility.
<br>Previous experience within an NGO, humanitarian, development, or donor-funded environment is an advantage.
<br>Strong understanding of internal controls, risk management, and audit methodologies.
<br>Strong analytical, reporting, and problem-solving skills.
<br>High level of integrity, confidentiality, and professional judgment.
<br>Strong communication and interpersonal skills.
<br>Good command of English and Arabic
<h2 class="h5">Job description</h2>
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Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for an Information Governance Manager who will create, implement, and oversee the strategies and programs designed to reduce and mitigate information security risk across GlobeMed to a level tolerable to the organization. The role will establish and lead an enterprise-wide information security and assurance function, ensuring that confidentiality, integrity, and availability requirements of information systems and assets are identified and managed appropriately.</p><br><p><strong><em>Main Duties:</em></strong></p><br><ol><li>Provide direction on information security to the information security staff, across the central IT division, and enterprise-wide.</li><li>Lead programs and processes to monitor the emergence of new threats and vulnerabilities, assessing impacts and driving responses as appropriate.</li><li>Ensure that clear and timely business advice is provided to executive management on key information security and assurance issues.</li><li>Establish an information security and risk management functional capability and framework across the organization.</li><li>Ensure that information security and risk is adequately represented on relevant business and governance forums and is known, well-integrated, and addressed across the enterprise.</li><li>Oversee and coordinate all aspects of alignment of Information Security Management System (ISMS) with ISO 27001.</li><li>Create, manage, deliver to the staff, and review effective information security awareness training.</li><li>Ensure that all IT and information security programs are in compliance with applicable laws, regulations, and policies.</li><li>Collaborate with application owners to understand and address (as appropriate) the risk position around key business applications and processes to build the Business continuity Plan and Disaster Recovery Plan</li><li>Conduct information security risk assessments across the enterprise at suitable intervals. Ensure that key risk issues are understood, communicated, and tracked on the risk register.</li><li>Regularly verify that required information security and risk controls are in place, raising findings as noncompliance is found and driving improvement.</li><li>Ensure that internal and external audits are supported in development of an annual strategic audit plan</li></ol><br>Qualifications<br><p><strong><u>Education:</u></strong></p><br><p>Bachelor’s degree in communication engineering, computer science or Information systems</p><br><p><strong><u>Experience/Knowledge: </u></strong></p><br><ul><li>13+ years of experience in security related field</li><li>Security certifications such as CISSP, CISM, CRISC, CEH highly desired</li><li>Knowledge and expertise of security standards, concepts, principles and processes</li><li>Experience with common security tools such as Antivirus, Firewalls, VPNs, Intrusion Prevention/Detection Systems, Vulnerability Scanning, Application Whitelisting, Public Key Infrastructure, WAF, Security Incident Logging & Monitoring, SIEM, Event Correlation, OS hardening, and File Integrity Management</li></ul><p><strong><u>Skills/Competencies:</u></strong></p><br><ul><li>Ability to handle security incidents</li><li>Strong written and verbal communication skills and ability to effectively interface with both technical and business staff</li></ul><br><br> </div>
Trains store staff by reviewing and updating product orientation and sales training materials, and by assessing staff performance and learning needs with the Store Manager.
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<br>Develops and implements new service training programs and delivers training sessions.
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<br>Ensures that sales representatives provide exceptional customer service by assisting with product selection, purchases, returns, and resolving disputes.
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<br>Processes sales transactions when needed.
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<br>Produces and maintains merchandise displays in windows, showcases, and on the sales floor.
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<br>Attracts customers by creating display concepts, following schedules, and assembling display materials.
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<br>Ensures the store is clean, well-organized, and properly merchandised at all times.
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<br>Ensures compliance with all store policies, procedures, and controls.
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<br>Coordinates, plans, organizes, and delegates tasks among staff.
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<br>Maintains inventory by monitoring stock levels and anticipating customer demand.
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<br>Conducts regular audits of the store’s physical and operational condition to ensure quality standards.
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<br>Handles daily banking tasks.
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<br>Troubleshoots daily closing and analyzes shift sales.
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<br>Prepares sales and customer relations reports by analyzing data and addressing customer feedback and complaints.
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<br>Monitors competition by visiting other stores and evaluating product style, quality, and pricing.
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<br>Supports the Store Manager with shift coverage when needed.
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<br>Acts as Store Manager in their absence and serves as key holder when required.
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<br>Handles and resolves customer complaints proactively.
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<br>Performs other duties as assigned
Job description
<br>Position Summary
<br>The Production & Inventory Manager is responsible for supporting the daily operations of production, inventory management, e-commerce, logistics, and retail. The role requires strong organizational skills, attention to detail, and the ability to work across different departments to ensure smooth operations.
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<br>Key Responsibilities
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<br>Inventory & Stock
<br>• Manage and update inventory for all Jujule Lemonie branches.
<br>• Enter all new products into Shopify inventory.
<br>• Prepare and maintain inventory tracking sheets.
<br>• Conduct regular stock checks and report discrepancies.
<br>• Visit branches once or twice per month to verify stock, review displays, and recommend replenishment when needed.
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<br>Shopify & Website
<br>• Create new products on Shopify.
<br>• Upload product photos, descriptions, and pricing.
<br>• Coordinate with the Website Manager to ensure new arrivals are published accurately and on time.
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<br>Quality Control
<br>• Inspect finished products before distribution.
<br>• Ensure all garments meet Jujule Lemonie's quality standards.
<br>• Report and follow up on any quality issues.
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<br>Product Preparation
<br>• Barcode and price all new products. Shipping & Logistics
<br>• Print invoices for online orders.
<br>• Assist with packing merchandise for branches, exhibitions, and events.
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<br>Atelier Support
<br>• Assist the production team with fabric cutting, garment finishing, and preparation when needed.
<br>• Maintain an organized atelier, ensuring fabrics, trims, buttons, and materials are properly stored.
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<br>Consignment & Stock Follow-up
<br>• Maintain inventory sheets for consignment suppliers.
<br>• Update daily sales and stock records.
<br>• Monitor stock levels and inventory.
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<br>Marketing Support
<br>• When needed, assist in creating photo and video content for social media.
<br>• Prepare collection lookbooks using the company's software.
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<br>Photoshoots
<br>• Assist in preparing garments and accessories for photoshoots.
<br>• Assist during shoots and ensure all items are returned and accounted for afterward.
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<br>Boutique Support
<br>• Assist the sales team during busy periods when required.
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<br>Skills
<br>• Strong organizational and time management skills.
<br>• High attention to detail and accuracy.
<br>• Proficiency in Microsoft Excel.
<br>• Basic knowledge of Shopify is an advantage.
<br>• Ability to multitask and work under pressure.
<br>• Team player with a proactive attitude.
<br>• Interest in fashion and product management.
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<br>Qualifications
<br>• Strong organizational and time management skills.
<br>• High attention to detail and accuracy.
<br>• Proficiency in Microsoft Excel.
<br>• Basic knowledge of Shopify is an advantage.
<br>• Ability to multitask and work under pressure.
<br>• Team player with a proactive attitude.
<br>• Interest in fashion and product management