Quality Control Manager Jobs in Lebanon
646 Jobs Found
We're Hiring: Research & Development (R&D) Manager
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<br>Location: Bekaa, Lebanon
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<br>Are you passionate about food innovation and product development? Do you have experience developing new dairy products, improving existing formulations, and driving continuous improvement? Join Liban Lait and play a key role in shaping the future of our product portfolio.
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<br>Key Responsibilities
<br>Lead new product development from concept through commercialization.
<br>Improve existing products through formulation, quality enhancement, and cost optimization.
<br>Plan, coordinate, and execute product and packaging trials.
<br>Collaborate with Production, Quality, Procurement, and Marketing to ensure successful product launches.
<br>Evaluate new ingredients, technologies, and packaging solutions.
<br>Conduct sensory evaluations and analyze feedback to enhance product quality.
<br>Monitor market trends, customer needs, and competitor products.
<br>Ensure compliance with food safety, quality, and regulatory requirements.
<br>Maintain accurate documentation of all R&D projects and trials.
<br>Qualifications
<br>Bachelor's degree in Food Technology, Food Science, Dairy Technology, or a related field.
<br>Minimum 3 years of experience in Research & Development within the food manufacturing industry.
<br>Experience in the dairy or cheese industry is highly preferred.
<br>Strong knowledge of food formulation, manufacturing processes, and quality systems.
<br>Excellent analytical, problem-solving, and project management skills.
<br>Creative mindset with a passion for innovation.
<br>Strong communication and cross-functional collaboration skills.
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<br> Interested candidates are invited to apply through LinkedIn or send their CV to hr@libanlait.com
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions.</p><p>Key Responsibilities</p><ul><li>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.</li><li>Gather and translate business requirements into detailed product specifications.</li><li>Collaborate with development teams to ensure timely and high-quality product delivery.</li><li>Manage User Acceptance Testing (UAT) and oversee issue resolution.</li><li>Ensure compliance with regulatory requirements, including KYC and AML standards.</li><li>Coordinate integrations with third-party providers, payment gateways, and external partners.</li><li>Work closely with operations and marketing teams to support successful product launches.</li><li>Maintain product documentation, reporting, and process alignment.</li><li>Mentor and support junior product team members.</li></ul><p>Technical Skills</p><ul><li>Experience with product management tools such as Jira, Trello, or similar platforms.</li><li>Understanding of APIs, system integrations, and digital platforms.</li><li>Proficiency in data analysis and reporting tools.</li><li>Familiarity with Agile and Scrum methodologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Requirements</p><ul><li>Bachelor's degree in Business, Finance, Information Technology, or a related field.</li><li>4 7+ years of experience in product development, preferably within FinTech, digital payments, or financial services.</li><li>Strong understanding of e-wallets, payment solutions, cards, and digital financial products.</li><li>Experience managing the complete product development lifecycle.</li><li>Knowledge of regulatory frameworks, including KYC and AML requirements.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Strong communication and stakeholder management skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist in managing daily operations to ensure the branch runs smoothly and efficiently.</p><p>Oversee and coordinate the work of staff, ensuring adherence to company policies and procedures.</p><p>Monitor and evaluate operational processes, recommending improvements where necessary.</p><p>Customer Service:</p><p>Ensure high standards of customer service are maintained.</p><p>Handle complex customer inquiries and complaints, providing resolutions in a timely manner.</p><p>Build and maintain strong customer relationships to promote customer loyalty and retention.</p><p>Sales and Business Development:</p><p>Support the Branch Manager in developing and implementing sales strategies to achieve branch targets.</p><p>Assist in identifying new business opportunities and growing the branch's customer base.</p><p>Monitor sales performance and provide coaching and support to staff to meet sales objectives.</p><p>Staff Management and Development:</p><p>Assist in recruiting, training, and developing branch staff.</p><p>Conduct performance appraisals and provide ongoing feedback and coaching.</p><p>Foster a positive and motivating work environment, promoting teamwork and employee engagement.</p><p>Financial Management:</p><p>Assist in managing the branch's budget and financial performance.</p><p>Monitor expenses and identify cost-saving opportunities.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're Hiring: Customer Service Manager</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage the Customer Service team to achieve performance targets.</li><li>Develop and implement customer service policies, procedures, and standards.</li><li>Monitor service quality, customer satisfaction, and team performance metrics.</li><li>Collaborate with internal departments to address customer needs and operational issues.</li><li>Prepare regular performance and customer insight reports for management.</li><li>Coach, train, and develop customer service representatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Business Administration or a related field.</li><li>Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role.</li><li>Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Customer-centric mindset with the ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office and customer service management tools.</li><li>Fluency in English and Arabic; French is a plus.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the job</p><p>OHANA Development is seeking an experienced Project Manager with a minimum of 15 years of proven experience in managing luxury residential and high-end construction projects in Lebanon.</p><p>The successful candidate will lead projects throughout the entire project lifecycle from design coordination and planning to construction, completion, and client handover ensuring delivery on time, within budget, and in accordance with the highest standards of quality, safety, and client satisfaction.</p><p>This role requires a highly organized and results-driven professional with strong leadership, technical expertise, commercial awareness, and excellent stakeholder management skills.</p><p>Key Responsibilities</p><p>Project Leadership</p><ul><li>Lead and manage all phases of assigned construction projects from initiation to completion.</li><li>Coordinate multidisciplinary teams, including consultants, contractors, suppliers, and internal stakeholders.</li><li>Ensure project objectives, schedules, budgets, and quality standards are achieved.</li><li>Identify project risks and implement effective mitigation plans.</li></ul><p>Project Planning & Execution</p><ul><li>Develop, monitor, and update project schedules and execution plans.</li><li>Coordinate design development, procurement, construction activities, testing, commissioning, and project handover.</li><li>Monitor project progress and ensure timely completion of milestones.</li><li>Ensure effective communication and coordination among all project participants.</li></ul><p>Financial & Contract Management</p><ul><li>Prepare and monitor project budgets, forecasts, and cost control reports.</li><li>Review contractor claims, variations, and payment certificates.</li><li>Monitor procurement activities and contract performance.</li><li>Prepare regular project progress and financial reports for senior management.</li></ul><p>Quality, Safety & Compliance</p><ul><li>Ensure compliance with Lebanese building codes, contractual requirements, and HSE regulations.</li><li>Monitor quality assurance and quality control throughout all project phases.</li><li>Promote a safe working environment and ensure compliance with company policies and site procedures.</li></ul><p>Client & Stakeholder Management</p><ul><li>Serve as the primary point of contact for clients, consultants, contractors, and local authorities.</li><li>Lead project meetings and provide regular progress updates.</li><li>Build and maintain strong professional relationships while ensuring client satisfaction throughout the project lifecycle.</li></ul><p>Qualifications</p><p>Bachelor's degree in Civil Engineering, Construction Management, or a related field.</p><p>Master's degree is an advantage.</p><p>Minimum 15 years of experience managing construction projects, preferably luxury residential developments in Lebanon.</p><p>Proven track record of successfully delivering high-value residential projects.</p><p>Strong knowledge of project planning, budgeting, cost control, procurement, contract administration, and risk management.</p><p>Good understanding of Lebanese construction practices, building regulations, and local authority requirements.</p><p>Proficiency in Primavera P6, Microsoft Project, AutoCAD, and Microsoft Office.</p><p>PMP certification is an advantage.</p><p>Excellent leadership, communication, negotiation, and problem-solving skills.</p><p>Fluent in English and Arabic (written and spoken).</p><p>Ability to work under pressure while managing multiple priorities and meeting project deadlines.</p><p>Why Join OHANA Development?</p><p>At OHANA Development, you will have the opportunity to contribute to prestigious residential developments while working alongside experienced professionals in a collaborative and performance-driven environment. We value integrity, innovation, and excellence, and we are committed to supporting the professional growth of our team members.</p><p>If you are an experienced Project Manager with a passion for delivering exceptional construction projects, we invite you to apply and become part of the OHANA Development team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Civil Engineering, Construction Management, or a related field.</li><li>Master's degree is an advantage.</li><li>Minimum 15 years of experience managing construction projects, preferably luxury residential developments in Lebanon.</li><li>Proven track record of successfully delivering high-value residential projects.</li><li>Strong knowledge of project planning, budgeting, cost control, procurement, contract administration, and risk management.</li><li>Good understanding of Lebanese construction practices, building regulations, and local authority requirements.</li><li>Proficiency in Primavera P6, Microsoft Project, AutoCAD, and Microsoft Office.</li><li>PMP certification is an advantage.</li><li>Excellent leadership, communication, negotiation, and problem-solving skills.</li><li>Fluent in English and Arabic (written and spoken).</li><li>Ability to work under pressure while managing multiple priorities and meeting project deadlines.</li></ul><p></p></section>
We're Hiring: Customer Service Manager
<br>Location: Lebanon
<br>Company: Evo Wallet
<br>Evo Wallet is seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels.
<br>Key Responsibilities
<br>Lead and manage the Customer Service team to achieve performance targets.
<br>Develop and implement customer service policies, procedures, and standards.
<br>Monitor service quality, customer satisfaction, and team performance metrics.
<br>Collaborate with internal departments to address customer needs and operational issues.
<br>Prepare regular performance and customer insight reports for management.
<br>Coach, train, and develop customer service representatives.
<br>Requirements
<br>Bachelor's degree in Business Administration or a related field.
<br>Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role.
<br>Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred.
<br>Strong leadership, communication, and problem-solving skills.
<br>Customer-centric mindset with the ability to manage multiple priorities.
<br>Proficiency in Microsoft Office and customer service management tools.
<br>Fluency in English and Arabic; French is a plus.
<br>Interested candidates can send their CV to:
<br>hr@xportbng.com
We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions.
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<br>Key Responsibilities
<br>
<br>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.
<br>Gather and translate business requirements into detailed product specifications.
<br>Collaborate with development teams to ensure timely and high-quality product delivery.
<br>Manage User Acceptance Testing (UAT) and oversee issue resolution.
<br>Ensure compliance with regulatory requirements, including KYC and AML standards.
<br>Coordinate integrations with third-party providers, payment gateways, and external partners.
<br>Work closely with operations and marketing teams to support successful product launches.
<br>Maintain product documentation, reporting, and process alignment.
<br>Mentor and support junior product team members.
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<br>Qualifications & Requirements
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<br>Bachelor's degree in Business, Finance, Information Technology, or a related field.
<br>4–7+ years of experience in product development, preferably within FinTech, digital payments, or financial services.
<br>Strong understanding of e-wallets, payment solutions, cards, and digital financial products.
<br>Experience managing the complete product development lifecycle.
<br>Knowledge of regulatory frameworks, including KYC and AML requirements.
<br>Excellent analytical, problem-solving, and decision-making abilities.
<br>Strong communication and stakeholder management skills.
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<br>Technical Skills
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<br>Experience with product management tools such as Jira, Trello, or similar platforms.
<br>Understanding of APIs, system integrations, and digital platforms.
<br>Proficiency in data analysis and reporting tools.
<br>Familiarity with Agile and Scrum methodologies. send your CV to hrexecutive@xportbng.com
We're Hiring: Customer Service Manager
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<br>Location: Lebanon
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<br> Company: Evo Wallet
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<br>Evo Wallet is seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels.
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<br>Key Responsibilities:
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<br> Lead and manage the Customer Service team to achieve performance targets
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<br> Develop and implement customer service policies, procedures, and standards
<br>
<br> Monitor service quality, customer satisfaction, and team performance metrics
<br>
<br> Collaborate with internal departments to address customer needs and operational issues
<br>
<br> Prepare regular performance and customer insight reports for management
<br>
<br> Coach, train, and develop customer service representatives
<br>
<br>Requirements:
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<br> Bachelor's degree in Business Administration or a related field
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<br> Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role
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<br> Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred
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<br> Strong leadership, communication, and problem-solving skills
<br>
<br> Customer-centric mindset with the ability to manage multiple priorities
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<br> Proficiency in Microsoft Office and customer service management tools
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<br> Fluency in English and Arabic; French is a plus
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<br> Interested candidates can send their CV to hrexecutive@xportbng.com
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<br>Please share with your network
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Eldorado Shopping Center is looking for “Assistant Section Manager” to join its branch in Kaslik.</p><p>- Working Schedule is 9 hours with one hour break.</p><p>The ideal candidates are:</p><p>• Kaslik Residents</p><p>• Lebanese</p><p>• Have experience in Retail</p><p>• Can start immediately</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
Key Responsibilities
<br>Social Media Strategy
<br>Develop and implement a comprehensive social media strategy aligned with the company's marketing and business objectives.
<br>Identify new opportunities to grow brand awareness, engagement, and online presence.
<br>Monitor industry trends, competitor activities, and emerging social media platforms.
<br>Content Management
<br>Create and manage monthly social media content calendars.
<br>Coordinate the production of engaging content, including graphics, videos, reels, stories, and written copy.
<br>Ensure all published content reflects the company's brand identity and communication guidelines.
<br>Collaborate with graphic designers, photographers, videographers, and copywriters to produce high-quality content.
<br>Platform Management
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<br>Manage the company's presence across:
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<br>Instagram
<br>Facebook
<br>LinkedIn
<br>TikTok
<br>X (Twitter)
<br>YouTube
<br>Snapchat (if applicable)
<br>Community Management
<br>Monitor comments, messages, and customer inquiries.
<br>Respond to followers in a professional and timely manner.
<br>Build and maintain positive relationships with the online community.
<br>Escalate customer complaints when necessary.
<br>Paid Advertising
<br>Plan and coordinate paid social media campaigns.
<br>Collaborate with digital marketing specialists to optimize advertising performance.
<br>Monitor campaign budgets and return on investment (ROI).
<br>Performance Analysis
<br>Track and analyze social media performance using analytics tools.
<br>Prepare weekly and monthly performance reports.
<br>Monitor KPIs and recommend improvements based on data insights.
<br>Brand Management
<br>Ensure brand consistency across all social media platforms.
<br>Protect the company's online reputation.
<br>Coordinate crisis communication on social media when required.
<br>Collaboration
<br>Work closely with Marketing, Sales, HR, Operations, and Customer Service teams.
<br>Support recruitment campaigns, promotional activities, product launches, and company events.
<br>Coordinate with external agencies and influencers when applicable.
<br>Innovation
<br>Stay updated on digital marketing trends, algorithms, and best practices.
<br>Recommend new content formats and engagement strategies.
<br>Test innovative campaigns to improve audience reach and conversion.
<br>Key Performance Indicators (KPIs)
<br>Follower growth
<br>Engagement rate
<br>Reach and impressions
<br>Website traffic from social media
<br>Lead generation
<br>Conversion rate
<br>Cost per lead (for paid campaigns)
<br>Return on ad spend (ROAS)
<br>Video views and watch time
<br>Audience growth rate
<br>Response time to messages
<br>Community satisfaction
<br>Content publishing consistency
<br>Campaign ROI
<br>Qualifications
<br>Bachelor's degree in Marketing, Communications, Business Administration, Digital Marketing, or a related field.
<br>Professional certifications in social media marketing are an advantage.
<br>Experience
<br>Minimum 5 years of experience managing social media accounts for brands or agencies.
<br>Experience with paid social media campaigns.
<br>Proven track record of growing online communities and increasing engagement
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role</p><p>Are you ready to lead and inspire a high-performing team? As a Business Development Manager, you will play a pivotal role in recruiting, training, and empowering a dedicated Insurance Business Development team. This role offers a unique opportunity to drive sales growth, make a tangible impact, and be recognized for your achievements.</p><p>Key Responsibilities</p><p>Team Recruitment & Retention:</p><ul><li>Attract and recruit top talent to build a winning team.</li><li>Onboard new members and foster a culture of engagement and loyalty.</li></ul><p>Training & Development:</p><ul><li>Empower your team with technical and sales training programs.</li><li>Lead by example through joint client meetings, demonstrating effective negotiation and objection handling.</li></ul><p>Sales Strategy & Performance:</p><ul><li>Develop and execute innovative sales strategies to meet ambitious growth objectives.</li><li>Set clear goals, provide feedback, and support your team's success through one-on-one and team meetings.</li><li>Celebrate achievements and foster a positive, results-driven environment.</li></ul><p>What's in it for You?</p><ul><li>Fast-tracked career growth based on performance.</li><li>Personal and professional development with MetLife's Academy Programs.</li><li>International recognition for top performers.</li><li>Comprehensive medical and pension plans.</li><li>Industry-recognized insurance certifications from global institutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We're Looking For</p><p>Bachelor's degree or equivalent experience.</p><p>5+ years in sales with a track record of success.</p><p>5+ years managing and developing people.</p><p>Passionate, goal-oriented, ethical, and an excellent communicator.</p><p></p></section>
<p><strong>Job Purpose </strong></p> <p>The Field Sales Executive for Roadfreight is responsible for generating Revenue, Volume and GP by promoting and selling mainly for Roadfreight services to customers. This role requires extensive knowledge of Roadfreight logistics, excellent communication and negotiation skills, and the ability to build and maintain strong customer relationships. </p> <p><strong>Key Tasks</strong></p> <ul> <li>Prospecting and Lead Generation: Identify potential customers and leads through market research, cold calling, networking, and other means to expand the customer base through pipeline development.</li> <li>Customer Relationship Management: Build and maintain strong and long term relationships with potential customers to understand their needs.</li> <li>Quoting: Prepare and present rates based on the customer's requirements by using default system.</li> <li>Contract Negotiation: Negotiate terms and conditions for tenders and RFQ’s, including rates and service levels</li> <li>Market Analysis: Stay updated on industry trends, competitive pricing, and market conditions to adjust sales strategies and maintain a competitive edge.</li> <li>Sales Targets: Meet or exceed sales targets set by the company to contribute to its growth and profitability.</li> <li>CRM usage and Reporting: Maintain detailed records of customer interactions, sales activities, and contracts in the CRM. Generate reports to management on sales progress.</li> <li>Collaboration: Work closely with the pricing and operations team to meet the customer's expectations.</li> </ul> <p><strong>Knowledge, Skills and Experience: </strong></p> <ul> <li>University degree in Business, Logistics, or a related field</li> <li>Min 5 years of Sales experience in the logistics industry, Roadfreight dedicated sales is prefered.</li> <li>Strong knowledge of Roadfreight services</li> <li>Excellent communication, negotiation, and presentation skills</li> <li>Good command in English and Turkish (written&spoken)</li> <li>Proficiency in using sales and customer relationship management (CRM) software</li> <li>Strong problem-solving skills, self-motivated and teamwork oriented</li> <li>Knowledge of international Roadfreight regulations is a plus</li> <li>Residence in Bursa</li> <li>B class driving licence holder with no travel restrictions</li> <li>No military obligation for male candidates</li> </ul><div><font color="#ffffff">#LI-TUR</font></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a Library Collections and Cataloging Specialist to help ensure our patrons and staff have timely, accurate access to high-quality resources. In this role, you will support collection development by sourcing and acquiring books, maintaining bibliographic records, and tracking availability through our library systems.</p><p>The purpose of this role is to acquire, organize, and maintain library book collections by creating and managing accurate catalog records and ensuring reliable resource availability for users, while improving sourcing efficiency and coverage.</p><p><b>Job Duties and Responsibilities</b></p><ul><li>library cataloging (MARC/Dewey)</li><li>bibliographic data management</li><li>integrated library systems (ILS) basics</li><li>vendor/ordering systems</li><li>collection development planning</li><li>research and sourcing capability</li><li>information organization</li><li>attention to detail</li><li>time management</li><li>customer service mindset</li><li>book availability tracking</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>library cataloging (MARC/Dewey)</li><li>bibliographic data management</li><li>integrated library systems (ILS) basics</li><li>collection development planning</li><li>vendor/ordering systems</li><li>research and sourcing capability</li><li>information organization</li><li>attention to detail</li><li>customer service mindset</li><li>time management</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About CRS: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.</p><p>Primary Responsibilities The Program Manager (PM I) will assume responsibility of managing and contributing to high quality implementation and successful management of relationships with local implementing partners in support of the emergency response activities. Under the supervision and guidance of the Emergency Coordinator and supported by project staff, the PM I will be responsible for overall management, implementation and monitoring and evaluation of grant/project activities as per detailed implementation and M&E plan. S/He will be providing technical support to implementing partners in all geographical areas targeted in the response. The PM I will lead the project team, and maintain relationships with other program staff in the CRS country office as well as with other humanitarian actors, relevant sectoral clusters, and local government.</p><p>Specific Responsibilities The duties of the Program Manager include but are not limited to the following:</p><p>Roles and Key Responsibilities:</p><ul><li>Manage and implement all activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.</li><li>Effectively manage talent for emergency response programs and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports.</li><li>Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.</li><li>Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.</li><li>Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.</li><li>Help identify, assess and strengthen partnerships relevant to the Emergency portfolio, applying appropriate application of partnership concepts, tools and approaches.</li><li>Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources</li><li>Represent CRS in relevant working groups and clusters, with key donors, and other local stakeholders.</li></ul><p>Supervisory Responsibilities:</p><ul><li>Supervise and mentor Project Officer and Field Officer for Emergency Response.</li><li>Ensure timely and quality adherence to CRS Performance Management System.</li><li>Preparation of employee performance plan and performance appraisals.</li><li>Contribute to the planning and implementation of capacity building for supervised staff.</li></ul><p>Working Relationships:</p><ul><li>Internal: Lebanon Emergency Coordinator, other emergency response PMs, Head of Programming, Emergency Operations Manager, CRS Head of Operations, CRS Finance Manager, CRS MEAL Manager, HRD Cash/Markets Technical Advisor (TA), HRD Shelter TA, MHPSS TA.</li><li>External: All partner staff targeted through the project, other humanitarian actors in target areas (INGOs, NGOs, UN Agencies, Donors), Caritas member organizations in Lebanon, Sector Working Group members.</li></ul><p>Agency-Wide Competencies (for all CRS staff): These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.</p><ul><li>Serves with Integrity</li><li>Models Stewardship</li><li>Cultivates Constructive Relationships</li><li>Promotes Learning</li></ul><p>Emergency Competencies: These are rooted in the mission, values, and principles of CRS and used by each staff working in emergencies to fulfill his or her responsibilities and to achieve the desired results.</p><ul><li>Communicates strategically under pressure.</li><li>Manages stress and complexity.</li><li>Actively promotes safety and security.</li><li>Manages and implements high-quality emergency programs.</li></ul><p>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. Equal Opportunity Employer</p><p>How to apply This position is contingent upon funding availability. Anyone interested in applying for this position should send a CV and a Cover Letter by email to LB_HR@crs.org The subject of the application should be "Program Manager I - Lebanon Emergency Response ". Deadline for submissions is 8th July 2026. Late submissions will not be accepted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master s degree in a directly related field, such as in International Development, International Relations, Community Development, or in the field of Emergency Response, WASH, shelter, livelihoods or Health; significant work experience in a directly related field will be considered in lieu of graduate degree.</li><li>Minimum of Three years work experience in coordinating or managing emergency response and early recovery projects required, preferably with an international NGO.</li><li>Demonstrated experience working in partnership with or as a staff member of local humanitarian organizations or civil society organizations.</li><li>Strong cross-cultural skills and experience working with people from different ethnic/religious/cultural backgrounds</li><li>Demonstrated capacities to establish and maintain strong, collaborative working relationships with donors, government officials, local organizations, communities and other stakeholders</li><li>Proven ability to multi-task and meet deadlines</li><li>Proven ability to develop proposals and write reports meeting donor requirements</li><li>Must be able to work independently and represent CRS</li><li>Proficiency in computer applications (MS Word, Excel)</li><li>Required Languages: Proficiency (verbal and written) in English and Arabic</li><li>Travel: Must be willing and able to travel up to 25%.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary</p><p>The Key Account Manager is responsible for managing and developing relationships with strategic customers to ensure customer satisfaction, revenue growth, and long-term partnerships. The role acts as the main point of contact between the company and key clients, understanding their needs and coordinating internal teams to deliver effective solutions.</p><p>Key Responsibilities</p><p>1. Account Management</p><ul><li>Build and maintain strong relationships with key customers.</li><li>Serve as the primary contact for client inquiries and escalations.</li><li>Conduct regular meetings and business reviews with customers.</li><li>Ensure high levels of customer satisfaction and retention.</li></ul><p>2. Business Development</p><ul><li>Identify opportunities to grow existing accounts.</li><li>Upsell and cross-sell products and services.</li><li>Develop account plans and sales strategies to achieve revenue targets.</li><li>Monitor customer needs and market trends to uncover new business opportunities.</li></ul><p>3. Customer Support & Coordination</p><ul><li>Coordinate with internal departments (Sales, Operations, Logistics, Finance, Technical teams) to ensure timely delivery and service.</li><li>Resolve customer issues and complaints efficiently.</li><li>Follow up on orders, quotations, and project execution.</li></ul><p>4. Commercial Management</p><ul><li>Prepare proposals, quotations, and contract renewals.</li><li>Negotiate pricing, terms, and agreements.</li><li>Monitor profitability and account performance.</li><li>Ensure compliance with contractual obligations.</li></ul><p>5. Reporting & Analysis</p><ul><li>Track sales performance and account KPIs.</li><li>Prepare monthly reports and forecasts.</li><li>Analyze customer purchasing patterns and market trends.</li><li>Maintain accurate customer records and CRM data.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements</p><ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</li><li>Minimum 5 years of experience in Key Account Management, Sales, or Business Development.</li><li>Strong negotiation, relationship management, and communication skills.</li><li>Proficiency in Microsoft Office and CRM systems; experience in a B2B environment is an advantage.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>experienced and results-oriented IT Project Manager to lead and deliver strategic IT initiatives across the organization.<br> The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards.<br> The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.<br> Key Responsibilities Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.<br> Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.<br> Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.<br> Develop and maintain detailed project plans, schedules, and status reports.<br> Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.<br> Manage project budgets, resources, and timelines to ensure efficient execution.<br> Facilitate project meetings, workshops, and steering committee sessions.<br> Ensure compliance with project governance standards, organizational policies, and quality requirements.<br> Track and report project progress, milestones, dependencies, and key performance indicators to senior management.<br> Support change management and ensure smooth implementation and adoption of new solutions.<br> Foster collaboration and maintain effective communication among all project stakeholders.<br> Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field .<br> Experience Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects.<br> Demonstrated experience managing projects throughout the full project lifecycle.<br> Experience working within Agile, Waterfall, or hybrid project environments .<br> Technical & Professional Skills Strong understanding of project management methodologies, frameworks, and best practices.<br> Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools .<br> Good understanding of the Software Development Lifecycle (SDLC) .<br> Experience managing cross-functional teams, vendors, and third-party service providers.<br> PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.<br> Soft Skills Excellent leadership, organizational, and stakeholder management skills.<br> Strong analytical, problem-solving, and decision-making abilities.<br> Excellent verbal and written communication skills in English; Arabic is an advantage.<br> Ability to manage multiple projects and priorities in a fast-paced environment.<br> Strong interpersonal skills with the ability to build and maintain effective working relationships.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Influencer Marketing Manager owns the day-to-day planning and delivery of influencer campaigns across WPP Media client accounts. This role manages campaigns end-to-end, from strategic recommendations, creator mix and budget planning through execution, reporting, finance tracking and optimization. The Manager acts as the key operational lead for clients and internal teams, ensuring campaigns are delivered efficiently, creatively and commercially, while guiding Executives and strengthening creator relationships across the portfolio. Translate client briefs into influencer campaign approaches, creator territories, content formats, channel recommendations and execution plans. Build influencer strategies that balance brand objectives, audience relevance, creator authenticity, market nuance and measurable KPIs. Develop creator shortlists and recommendations across nano, micro, macro, celebrity, expert, community and niche talent depending on the campaign need. Lead the end-to-end campaign workflow including influencer selection, negotiation, briefing, contracting support, content review, approvals, publishing and reporting. Manage campaign budgets, negotiate fees with creators and agents, track committed spend, monitor payment requirements and support finance reconciliation. Advise clients and internal teams on creator usage, whitelisting, partnership ads, content rights, paid amplification and platform best practice where required. Oversee influencer reporting, analyze performance data, extract insights and develop recommendations for future optimization. Own day-to-day client communication, including status updates, campaign recommendations, issue management and performance readouts. Manage and mentor Executives, ensuring clear delegation, quality control, timely follow-up and professional development. Build and maintain strong creator, agent and partner relationships to secure better access, quality, flexibility and value for clients. Identify opportunities to improve processes, templates, reporting standards, influencer rosters and ways of working. Collaborate closely with media, strategy, creative, social, commerce and client service teams to integrate influencer work into the wider communications plan. Stay ahead of platform changes, creator trends, disclosure requirements, regional cultural nuances and category developments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in marketing, Communications, Public Relations, or a related field is preferred. 4-6 years of experience in influencer marketing, creator partnerships, social media, PR, talent management or integrated communications. Proven track record of managing multi-creator campaigns across platforms and markets. Experience managing budgets, negotiations, client communication and junior team members is required. Bachelor s degree in marketing, communications, media, public relations or a related field is preferred.</p><p></p></section>
Role Summary:
<br>The role is responsible for supporting financial and operational activities through ERP management, reporting, invoicing, pricing updates, inventory control, and data analysis while ensuring accuracy and process efficiency.
<br>
<br>Main Duties
<br>• Manage invoicing setup, pricing updates, and synchronization of transactions across ERP systems
<br>• Monitor inventory movements, asset tracking, and account balances while ensuring data integrity
<br>• Prepare installation, maintenance, aging, sales, commission, rebate, and operational closing reports
<br>• Analyze gross margins, sales KPIs, marketing statistics, and operational performance indicators
<br>• Support budgeting, reporting, and financial analysis through data extraction and consolidation
<br>• Handle receivables monitoring, balance transfers, and reconciliation activities
<br>• Maintain and update customer accounts, classifications, and operational records
<br>• Support ERP automation, digital transformation initiatives, testing, and data governance projects
<br>• Implement and follow up on internal audit recommendations and operational controls
<br>• Conduct inventory verification and operational checks for vehicles, tanks, cylinders, and related assets
<br>• Provide operational support and coordinate with internal teams on special requests and reporting needs
<br>
<br>Qualifications
<br>• Bachelor degree in Finance or related field, CPA is highly advantageous
<br>•6+ year’s progressive experience.
<br>Technical knowledge, skills & abilities required:
<br>• Knowledge of ERP systems and financial reporting
<br>• Proficiency in Microsoft Office, especially Excel
<br>• Knowledge of invoicing, inventory, and reconciliation processes
<br>• Experience in BI systems and automation is a plus
<br>
<br>Soft skills required
<br>• Strong communication and interpersonal skills
<br>• Analytical and problem-solving mindset
<br>• Attention to detail and accuracy
<br>• Time management and organizational skills
<br>• Ability to work under pressure and meet deadlines
<br>• Teamwork and collaboration skills
<br>• Adaptability and flexibility
<br>• Ability to handle multiple tasks efficiently
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Summary:<br><br></b>
<br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club.<br><br>
<br>The General Manager leads a team of department heads and managers, owns the club's P&L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym from member experience to financial performance operates at the standard FitLife demands.<br><br>
<br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make.<br><br>
<br>I. Strategic Leadership & Business Ownership<br><br> Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals.<br><br> Own the club's financial performance including revenue, cost control, margin management, and profitability and report directly to ownership with full transparency.<br><br> Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap.<br><br> Benchmark the club's performance against industry standards and competitors identifying market gaps, positioning opportunities, and service differentiators.<br><br> Lead the development and continuous improvement of all business systems, processes, and standards across every department.<br><br> Make high-stakes decisions with speed and confidence escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions.<br><br>
<br>II. People Leadership & Organizational Development<br><br> Lead, develop, and hold accountable a team of department managers and senior staff.<br><br> Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically.<br><br> Set the cultural tone of the organization establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team.<br><br> Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times.<br><br> Oversee performance management across all departments ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly.<br><br> Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them.<br><br>
<br>III. Financial Performance & P&L Ownership<br><br> Own the club's full P&L understanding the drivers of revenue and cost across all departments and taking accountability for financial results.<br><br> Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution.<br><br> Approve budgets, significant expenditures, and investment decisions ensuring every major spend is justified by a clear business case.<br><br> Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting.<br><br> Identify revenue growth opportunities across existing and new service lines packages, partnerships, corporate memberships, events, and ancillary revenue.<br><br> Proactively manage cost without compromising quality finding efficiencies across staffing, procurement, and operations.<br><br>
<br>IV. Membership Growth & Commercial Strategy<br><br> Own the club's membership growth strategy setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan.<br><br> Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle.<br><br> Design and oversee retention strategies that build long-term member loyalty going beyond reactive complaint handling to proactive engagement.<br><br> Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return.<br><br> Stay closely connected to the member experience using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral.<br><br>
<br>V. Operational Excellence & Standards<br><br> Set the operational standards for every department and hold department heads accountable for maintaining them.<br><br> Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct.<br><br> Review operational performance reports, KPI dashboards, and system data regularly identifying trends, anomalies, and areas requiring intervention.<br><br> Ensure all compliance obligations are met including operational licenses, in</div></section>