Restaurants Manager Jobs in Lebanon

<p>We are looking for an experienced and highly professional Gym Manager to oversee the operations of a luxury fitness facility and ensure exceptional standards of service, safety, cleanliness, and member experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Manage the daily operations of the gym and fitness facilities.</li><li>Ensure the highest standards of service and member experience.</li><li>Supervise fitness instructors, personal trainers, reception, and support staff.</li><li>Prepare staff schedules, assignments, and daily operational plans.</li><li>Ensure all fitness equipment is properly maintained, safe, and fully operational.</li><li>Coordinate with Maintenance and Engineering teams for equipment repairs and facility requirements.</li><li>Develop and implement health, safety, hygiene, and operational procedures.</li><li>Monitor facility cleanliness, presentation, and overall standards.</li><li>Support the recruitment, training, coaching, and performance evaluation of gym staff.</li><li>Manage memberships, member requests, feedback, and service issues professionally.</li><li>Coordinate fitness programs, personal training services, and wellness activities.</li><li>Monitor inventory, equipment, supplies, and operational costs.</li><li>Ensure compliance with health and safety regulations and industry standards.</li><li>Prepare regular operational reports for management.</li><li>Maintain a professional, welcoming, and luxury environment at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>10 15+ years of proven experience managing gyms, fitness clubs, luxury hotels, resorts, or high-end fitness facilities.</li><li>Relevant fitness, gym management, or professional training certifications.</li><li>Strong knowledge of fitness operations, equipment, health, and safety standards.</li><li>Proven experience managing and leading multidisciplinary teams.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong customer-service orientation with a luxury hospitality mindset.</li><li>Ability to handle VIP members and high-profile clients with discretion and professionalism.</li><li>Strong problem-solving and decision-making abilities.</li><li>Excellent attention to detail and ability to maintain high standards.</li><li>Experience in a 5-star hotel, luxury resort, private club, or high-end wellness facility is a strong advantage.</li><li>Professional appearance, reliability, discretion, and integrity are essential.</li></ul><p>Interested candidates are invited to send their CV</p>

<p><b>Main Responsibilities:</b></p><ul><li>Coordinate daily customer and sales orders from receipt through preparation and delivery.</li><li>Follow up on deliveries, collections, returns, and pending orders.</li><li>Coordinate with stock, sales representatives, drivers, and logistical partners.</li><li>Prepare and follow up on sales orders, invoices, and operational documentation.</li><li>Maintain accurate ERP and system information.</li><li>Organize daily schedules, routings, priorities, and deadlines.</li><li>Support e-commerce operations, including online orders, pricing, product information, and website updates.</li><li>Prepare daily and weekly operational reports.</li><li>Proactively follow up on operational issues until they are fully resolved.</li><li>Support continuous improvement of procedures, workflows, automation, and digital systems.</li></ul><p>Why Join Us?</p><ul><li>Growth: Clear potential to progress from Operations Coordinator to Operations Manager based on performance and ability to take on greater responsibility.</li><li>Exposure: Hands-on involvement across operations, logistics, sales, e-commerce, and business systems.</li><li>Learning: Opportunity to develop skills in ERP, automation, e-commerce, and AI-enabled business tools.</li><li>Environment: Join a growing entrepreneurial company where initiative and ideas are valued.</li></ul><p>Schedule: Monday to Friday 8-5:30 and Saturdays 8-1 and Expos when needed</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience: 3+ years of relevant experience in operations, administration, logistics, e-commerce, or a related field.</li><li>Highly organized, proactive, and able to manage multiple priorities, deadlines, and follow-ups.</li><li>Strong sense of initiative, ownership, accountability, and problem-solving.</li><li>Comfortable coordinating between sales, stock, logistics, customers, drivers, and management.</li><li>Experience with ERP systems, Excel, and digital management tools.</li><li>Previous experience with e-commerce platforms and online order management is a strong plus.</li><li>Comfortable working in a startup / SME environment where responsibilities evolve and initiative is expected.</li><li>Open to learning and working with AI tools, automation, and AI-adaptable business systems.</li><li>Strong communication skills in Arabic and English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Responsible for achieving maximum sales volume and profitability, growth and account penetration by effectively selling the company’s solutions in Lebanon and abroad<br>Responsible for the implementation of Sales Strategies and objectives defined by upper management<br>Perform duties in accordance with Malia Group Policies and Procedures<br> <br><br> Duties And Responsibilities <p>On Sales<br>- Develop and demonstrate a comprehensive knowledge of the marketed solutions<br>- Analyze the market’s potential and determine the value of existing and prospective clients<br>- Establish, develop and maintain productive and professional relationships with current and prospective customers to generate new business for the company’s services<br>- Perform cold calls and in-person visits to understand and quantify customers’ requirements<br>- Lead presentations to potential customers, suppliers and promote Maliatec Solutions<br>- Coordinate sales efforts with marketing, sales management, logistics and technical service teams<br>- Develop effective proposals, quotations for prospective customers while ensuring proper negotiation in order to close deals<br>-Achieve assigned sales quota in designated strategic accounts<br>- Meet the unit’s assigned strategic objectives<br>- Participate in trade shows, conventions, conferences and other events, to promote the company’s services<br>On Customer Service<br>- Maintain high customer satisfaction levels that meet the company’s standards<br>- Participate in investigations of customer complaints, respond to all customers’ queries and concerns in a timely manner<br>- Proactively assess customer needs on on-going basis and lead solution selling that best address these needs<br>On Compliance<br>- Follow up on clients agreements, credit limits and mode of payment and abide by them<br>On Reporting<br>- Report to management on customer needs, problems, competitive activities and potential for new services<br>- Keep manager informed about products’ performance, opportunities, budget variances and problems that are encountered<br>On Technology<br>- Stay abreast of latest mobile technologies, applications, technical services, market conditions, competitors’ and competitive activities, advertising and promotional trends through research and readings</p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Company Description</b> MIRATO MEA is a leading manufacturer of cosmetics and Personal care products in the Middle East. Using advanced Italian technologies, we produce the Italian Brands Intesa and Malizia. We pride ourselves on blending expertise, quality, and innovation to maintain our leadership in the personal care industry.</p><p><b>Role Description: </b>The Maintenance Technician is responsible for inspecting, maintaining, troubleshooting, and repairing equipment and machinery to ensure smooth and efficient plant operations. This role involves performing preventive maintenance, responding to breakdowns, maintaining accurate records, and ensuring compliance with safety and quality regulations. The Maintenance Technician plays a crucial role in minimizing downtime and maintaining operational efficiency.</p><p><b>Job Description:</b></p><p>· Troubleshooter able to solve any mechanical or electrical breakdown through a smart root cause analysis and problem solving.</p><p>· Coordinate with all other departments and implement the preventive maintenance program for all the plant machines and utilities on a daily, monthly, quarterly and yearly basis. </p><p>· Fast response further to any corrective maintenance request due to any breakdown in any production line. </p><p>· Follow-up the plant production lines and assist the operator in solving their job-related problems</p><p>· Maintain inventory and minimum stock of spare parts. </p><p>· Conducting daily routine inspections of premises and equipment. </p><p>· Overseeing contractors when new production line installations occur.</p><p>· Ensure routine calibration and maintenance requirements of a variety of electro-mechanical, hydraulic and pneumatic systems are undertaken. </p><p>· Fill regularly all maintenance reports and machine data cards with compliance with ISO requirements. </p><p>· Perform additional duties as dictated by the Group Operations Manager.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Engineering (Mechanical, Electrical, or Industrial) or a related technical field.</p><ul><li>Mechanical and electrical troubleshooting skills.</li><li>Knowledge of electro-mechanical, hydraulic, and pneumatic systems.</li><li>Problem-solving and root cause analysis skills.</li><li>Strong communication and teamwork abilities.</li><li>Ability to work flexible hours and respond to urgent maintenance needs.</li></ul><p><br></p></div>

<p><h4>About OLX</h4> <p>OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses. Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.</p> <p>OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users. Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.</p> <p>We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.</p> <h4>About the role</h4> <p>As the Backend Laravel Developer, you will be responsible for building and maintaining high-quality internal and customer-facing products. Your primary focus will be on backend development in Laravel, with occasional frontend tasks for internal tools, such as admin panels or dashboards. You will collaborate with an agile team that values clean code, thoughtful architecture, and long-term product stability.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Develop, maintain, and optimize Laravel-based backend systems for our internal and external products.</li> <li>Implement and manage queues, caching, Redis, and S3 storage to ensure scalability and performance.</li> <li>Build and maintain RESTful APIs and backend business logic.</li> <li>Develop or enhance internal tools (admin panels, dashboards, etc.) using Laravel Blade or light frontend frameworks.</li> <li>Participate in code reviews, ensuring high-quality, maintainable code.</li> <li>Collaborate with team members using Agile methodologies and tools like Jira for sprint planning and issue tracking.</li> <li>Contribute to discussions on architecture, performance, and best practices.</li> <li>Perform any other related duties as assigned by the Line Manager.</li> </ul></p><p></p>

<p>Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.<br>Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.<br>Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.<br>Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.<br>Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.<br>Follow up on site progress and ensure that work is completed within the planned schedule and standards.<br>Identify technical or site-related issues and report them promptly to the project manager.<br>Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.<br>Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.<br>Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.<br>Attend coordination meetings and provide updates on work progress, delays, risks, and site requirements.<br>Support the project coordinator in preparing daily reports, progress reports, and site activity records.<br>Ensure all lifting, erection, and steel installation activities are executed safely and efficiently.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.</li><li>Strong knowledge of steel structure installation methods, drawings, and construction practices.</li><li>Good ability to read and interpret structural and technical drawings.</li><li>Familiarity with welding, bolting, alignment, and steel connection requirements.</li><li>Good understanding of site safety regulations and quality control procedures.</li><li>Ability to supervise teams and coordinate with multiple departments on site.</li><li>Good communication and problem-solving skills.</li><li>Ability to work under pressure and meet project deadlines.</li></ul>

<p>The Commercial Manager is responsible for developing and implementing commercial strategies that drive sales growth, increase market share, and maximize profitability. The role oversees sales, pricing, customer relationships, business development, trade marketing coordination, and commercial performance while ensuring alignment with the company's strategic objectives.</p><p>Develop and implement the company's commercial strategy to achieve revenue and profitability targets.</p><p>Identify new business opportunities, market trends, and growth areas.</p><p>Analyze market conditions, competitors, and customer needs to maintain a competitive advantage.</p><p>Develop annual commercial plans and budgets.</p><p>Lead and monitor the sales team to achieve monthly and annual sales targets.</p><p>Set KPIs and monitor sales performance across all channels.</p><p>Review sales forecasts and implement corrective actions when required.</p><p>Ensure proper territory coverage and customer development.</p><p>Identify and secure new customers, distributors, and strategic partnerships.</p><p>Expand the company's customer base and market presence.</p><p>Negotiate commercial agreements and contracts with key accounts.</p><p>Develop pricing strategies that maximize profitability while remaining competitive.</p><p>Review product margins and profitability.</p><p>Monitor promotions and discounts to ensure financial effectiveness.</p><p>Maintain strong relationships with key customers.</p><p>Resolve major customer issues and ensure high levels of customer satisfaction.</p><p>Conduct regular business reviews with strategic clients.</p><p>Analyze sales performance, customer profitability, and market trends.</p><p>Prepare commercial reports and recommendations for senior management.</p><p>Monitor sales by product category, region, and customer.</p><p>Work closely with Purchasing, Supply Chain, Production, Finance, Marketing, and Operations.</p><p>Coordinate product launches and promotional activities.</p><p>Ensure product availability based on sales forecasts.</p><p>Lead, coach, and develop the commercial team.</p><p>Conduct performance evaluations and training.</p><p>Foster a results-oriented and customer-focused culture.</p><p>Ensure compliance with company policies and commercial procedures.</p><p>Maintain ethical business practices during all negotiations and commercial activities.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Key Responsibilities</b></p><p><b>Commercial Strategy</b></p><p><b>Sales Management</b></p><p><b>Business Development</b></p><p><b>Pricing &amp; Profitability</b></p><p><b>Customer Relationship Management</b></p><p><b>Commercial Analysis</b></p><p><b>Cross-Functional Coordination</b></p><p><b>Team Leadership</b></p><p><b>Compliance</b></p><p><b>Key Performance</b></p>

<p>The Commercial Manager is responsible for developing and implementing commercial strategies that drive sales growth, increase market share, and maximize profitability. The role oversees sales, pricing, customer relationships, business development, trade marketing coordination, and commercial performance while ensuring alignment with the company's strategic objectives.</p><p>Develop and implement the company's commercial strategy to achieve revenue and profitability targets.</p><p>Identify new business opportunities, market trends, and growth areas.</p><p>Analyze market conditions, competitors, and customer needs to maintain a competitive advantage.</p><p>Develop annual commercial plans and budgets.</p><p>Lead and monitor the sales team to achieve monthly and annual sales targets.</p><p>Set KPIs and monitor sales performance across all channels.</p><p>Review sales forecasts and implement corrective actions when required.</p><p>Ensure proper territory coverage and customer development.</p><p>Identify and secure new customers, distributors, and strategic partnerships.</p><p>Expand the company's customer base and market presence.</p><p>Negotiate commercial agreements and contracts with key accounts.</p><p>Develop pricing strategies that maximize profitability while remaining competitive.</p><p>Review product margins and profitability.</p><p>Monitor promotions and discounts to ensure financial effectiveness.</p><p>Maintain strong relationships with key customers.</p><p>Resolve major customer issues and ensure high levels of customer satisfaction.</p><p>Conduct regular business reviews with strategic clients.</p><p>Analyze sales performance, customer profitability, and market trends.</p><p>Prepare commercial reports and recommendations for senior management.</p><p>Monitor sales by product category, region, and customer.</p><p>Work closely with Purchasing, Supply Chain, Production, Finance, Marketing, and Operations.</p><p>Coordinate product launches and promotional activities.</p><p>Ensure product availability based on sales forecasts.</p><p>Lead, coach, and develop the commercial team.</p><p>Conduct performance evaluations and training.</p><p>Foster a results-oriented and customer-focused culture.</p><p>Ensure compliance with company policies and commercial procedures.</p><p>Maintain ethical business practices during all negotiations and commercial activities.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Key Responsibilities</b></p><p><b>Commercial Strategy</b></p><p><b>Sales Management</b></p><p><b>Business Development</b></p><p><b>Pricing &amp; Profitability</b></p><p><b>Customer Relationship Management</b></p><p><b>Commercial Analysis</b></p><p><b>Cross-Functional Coordination</b></p><p><b>Team Leadership</b></p><p><b>Compliance</b></p><p><b>Key Performance</b></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Main Accountabilities</span><p>As Senior GL Accountant you will work from the Beirut office and take on the senior role within the GL department reporting to the Group Reporting Manager. In this role you will provide support to the Finance Shared Service team and be responsible for the accounting from A to Y of more than 30 legal entities within the EMEA Region.</p><br><p>This is a hands-on role in which you will perform the following accountabilities:</p><br><ul><li>Review journal entries on a timely basis and in accordance with our accounting guidelines;</li><li>Record and review the necessary provisions and accruals;</li><li>Review FX revaluations for vendors, customers, banks and general ledger account entries</li><li>Review FA depreciation</li><li>Review bank reconciliations for our subsidiaries;</li><li>Review vendor/customer balance reconciliations;</li><li>Review intercompany transactions per company policy, included intercompany loans;</li><li>Review intercompany reconciliations and perform root cause analysis;</li><li>Monthly review and reconciliations of other balance sheet accounts, such as inventory, goods received not invoiced, fixed assets, …</li><li>Review the monthly and yearly closing and monitor the monthly closing process;</li><li>Contact local finance teams to resolve issues and discuss monthly closing;</li><li>Ensure that monthly team KPI’s are met and improved to ensure a continuous improvement in our business processes;</li><li>Ensure all business policies and processes are followed to comply with internal controls, segregation of duties, delegation of authority;</li><li>Assist in continuously improving our processes and in optimising our ERP system</li><li>Assist local finance teams when migrating to D365 and support them in testing the set-up of the processes and the resulting reporting;</li><li>Assist in implementing new tools to further automate our accounting processes;</li><li>Assist in reporting on compliance with Group Rules</li><li>Assist in audit processes;</li><li>Any ad hoc project or process request.</li></ul> </div>

Fresh Graduate <br>Duties and Responsibilities: <br> GMP Compliance: <br>1. Documentation: <br>a. Follow up on production records and manufacturing batch records to ensure they are filled adequately as per good documentation practices, that no errors have occurred or, if errors have occurred, that they have been fully investigated, and make sure they are signed by the authorized person. <br>b. Retain records in accordance with approved procedures, GMP, ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017 and regulatory requirements. <br>c. Report immediately and participate in any deviation, out of specification, non-conforming product, maintenance request and change control request. <br>d. Write and update procedures and all documents related to production department. <br>e. Ensure the implementation of procedures and instructions related to production operations. <br> <br>2. Team development: <br>a. Perform the required initial and continuing training of his department personnel according to need. <br>b. Conduct employee performance tracking and evaluation by applying the employee performance management procedure. <br>3. Production activities: <br>a. Ensure all operations are carried out in accordance with written procedures and, where necessary, recorded. <br>b. Ensure that plant hygiene procedures are understood and followed in a very strict way by every person whose duties take him into the production and control areas. <br>c. Supervise the whole production operation to ensure that pharmaceuticals products are manufactured and stored according to the set requirements in order to obtain the required quality. <br>d. Supervise repacking activities and check needed reports. <br>e. Ensure online monitoring and control of production activities. <br>f. Ensure that the correct materials are accurately weighed or measured into clean and properly labelled containers. <br>g. Check the integrity of the sterilized filter before use and confirm it immediately after use by an appropriate method such as a bubble point, diffusive flow or pressure hold test. <br>h. Issue and authorize printed packaging materials for use following an approved and documented procedure. <br>i. Supervise the inspection, investigation and taking of samples related to product quality. <br> <br>4. Inspection and monitoring: <br>a. Monitor and ensure compliance with the requirements of GMP and ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017. <br>b. Conduct self-inspection in order to monitor the implementation and compliance with Good Manufacturing Practice principles and to propose necessary corrective measures. <br> <br>5. Premises and equipment: <br>a. Coordinate with maintenance team to avoid interruptions in production schedule. <br>b. Ensure the calibration, qualification and maintenance of his/her department, premises and equipment. <br>c. Ensure all premises are clean before any processing or packaging activities begin and are free from any products, materials or documents previously used if these are not required for the current operation. <br>d. Ensure that manufacturing equipment are cleaned according to detailed and written procedures and stored in adequate. <br>e. Oversee the logbooks of machine to ensure all activities are recorded on logbooks of respective machines. <br> <br> ISO Compliance: <br>a. Participate in reporting on the performance and opportunities for improvement of production process by monitoring achievement of its quality objectives and performance indicators. <br>b. Participate in management reviews of process performance, product quality and of the quality management system and advocating continual improvement. <br> Management: <br>a. Assure attainment of productions schedules while ensuring product required quality. <br>b. Adjust resource utilization for the effective implementation of the production planning. <br>c. Ensure that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management. <br> <br> Others: <br>a. Accept and work any task related to production activity required by Production Manager

General Tasks <br> <br>1. Purchase Request Management <br> <br>Review assigned purchase requests on a daily basis from the Logistics Manager. <br>Clarify request details with the requester when necessary. <br>Participate in inception meetings for assigned projects when required. <br>Verify that the purchase request includes all required documentation and approvals. <br>2. Procurement Planning and Compliance <br> <br>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules. <br>Ensure procurement documentation is complete and properly archived for audit and compliance purposes. <br>3. Procurement Execution <br> <br>Prepare Requests for Quotation (RFQ) for simple procurement requests. <br>Conduct market research and identify potential suppliers using the supplier database and market scanning. <br>Obtain official quotations from suppliers. <br>Prepare quotation comparison sheets for internal review. <br>Draft purchase orders and submit them for validation. <br>Follow up with suppliers to obtain order confirmation. <br>Track supplier deliveries to ensure adherence to agreed timelines. <br>Notify the stock team of expected delivery dates and relevant details. <br>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods. <br>4. Tender Support <br> <br>Receive and record tender submissions from suppliers. <br>Assist in organizing tender opening sessions. <br>Prepare minutes of meetings and tender evaluation documentation. <br>5. Supplier Management and Market Monitoring <br> <br>Monitor supplier performance related to delivery timelines and quality of goods or services. <br>Identify and register potential new suppliers and update the supplier database. <br>7. Fleet Monitoring Support <br> <br>Follow up on vehicle tracking and update fleet information in the database. <br>Monitor maintenance and repair needs of vehicles and report issues. <br>Update fleet and driver records in the fleet database. <br>Report anomalies related to vehicle usage or fuel consumption. <br>8. Records, Systems and Reporting <br> <br>Support inventory monitoring and periodic inventory cycles when required. <br>9. Team Contribution and Collaboration <br> <br>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities. <br>Maintain clear and professional communication with internal departments, project teams, and suppliers. <br>Share relevant information with colleagues to facilitate operational efficiency and continuity of work. <br>Contribute to problem-solving and continuous improvement initiatives within the logistics team. <br>10. General Responsibilities <br> <br>Comply with arcenciel policies, procedures, and internal regulations. <br>Ensure confidentiality and proper handling of sensitive procurement and supplier information. <br>Maintain organized documentation and records related to logistics activities. <br> <br> <br>Working Conditions <br>Workplace : Office based, Jisr El Bacha Center <br>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM. <br>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation. <br> <br> <br> <br> <br> <br> <br>Requirements <br>Skill set and competencies <br>Ability to conduct market research and supplier sourcing. <br>Basic knowledge of contract and supplier management processes. <br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting. <br>Strong organizational and time management skills. <br>Ability to manage multiple requests and priorities simultaneously. <br>Attention to detail to ensure accuracy in documentation and procurement processes. <br>Problem-solving skills to address procurement or delivery issues. <br>Strong communication skills for coordination with internal departments and external suppliers. <br>Ability to work effectively within a team environment. <br>Professional integrity and respect for confidentiality. <br>Adaptability and ability to work in a dynamic operational environment. <br>Proactive attitude and willingness to support team objective <br>Level of education and experience: <br>Bachelor’s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience

<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software &amp; Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset &amp; Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support &amp; Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance &amp; Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor &amp; Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>

<p><br></p><p><strong>Scope of work, responsibilities and description of the proposed analytical work</strong><br>The overall objective of the consultancy is to support the Municipality of Tripoli in developing:</p><ul><li>A revised, evidence-based classification and division of neighborhoods and localities within Tripoli Municipality, based on social, demographic, geographic, governance, and conflict-sensitivity considerations.</li><li>A proposed methodology for establishing representative neighborhood committees through locally endorsed community-election processes. The proposed neighborhood committees are envisioned as sustainable social-stability and participatory-governance mechanisms formally linked to the municipality. They will support improved coordination between communities, the municipality, donors, and development actors while strengthening legitimacy, representation, accountability, and social cohesion at the neighborhood level.</li></ul><p>Under the supervision of the Local Peacebuilding Coordinator in the North and the Peacebuilding Project Manager, the Consultant will undertake the following tasks:</p><p><strong>Review and analysis of existing resources and context</strong></p><ul><li>Conduct a desk review of existing resources related to Tripoli s governance, urban divisions, social dynamics, local conflict drivers, and participatory mechanisms.</li><li>Review and analyze the findings of the Conflict Analysis Report.</li><li>Identify and document the principal criteria and considerations for redefining and classifying neighborhoods and localities in Tripoli.</li><li>Consider geographic boundaries, demographic characteristics, community identities, social-cohesion dynamics, municipal service coverage, governance arrangements, and conflict-sensitivity factors.</li></ul><p><strong>Stakeholder consultations and participatory mapping</strong></p><ul><li>Conduct consultations with municipal officials, Mokhtars, civil society organizations, youth and women representatives, community representatives, and other local actors.</li><li>Conduct participatory discussions and mapping exercises to validate existing neighborhood boundaries and identify community-representation structures.</li><li>Analyze local-governance dynamics and social-cohesion and tension-related considerations relevant to neighborhood classification and committee formation.</li><li>Submit a summary report documenting the consultations, key findings, and recommendations.</li></ul><p><br></p><p><strong>Expected outputs and deliverables</strong><br>The consultancy consists of 30 working days distributed over four months. The Consultant is expected to complete the following deliverables:</p><p><strong>Deliverable 1: Inception report</strong><br>5 working days<br>The Consultant shall submit an inception report including:</p><ul><li>The proposed methodology and analytical framework.</li><li>A detailed work plan and timeline.</li><li>Stakeholder mapping and engagement approach.</li><li>Proposed data-collection methods and tools.</li><li>Key milestones and expected outputs.</li><li>A basic risk assessment and mitigation measures.</li><li>A quality-assurance approach.</li></ul><p>The deliverable is expected during the first month following contract signature and represents 15% of the total contract value.</p><p><strong>Deliverable 2: Stakeholder consultation and participatory mapping report</strong><br>15 working days<br>The Consultant shall conduct a participatory consultation process with relevant stakeholders and submit a comprehensive report documenting:</p><ul><li>The consultation methodology and stakeholder-engagement process.</li><li>Key findings from consultations.</li><li>Participatory mapping results.</li><li>Existing neighborhood boundaries and community-representation structures.</li><li>Local-governance and conflict-sensitive considerations.</li><li>Recommendations to inform the neighborhood-classification framework and committee-formation methodology.</li></ul><p>The deliverable is expected during the second month following contract signature and represents 45% of the total contract value.</p><p><strong>Deliverable 3: Draft neighborhood-classification framework and neighborhood-committee formation methodology</strong><br>5 working days<br>The Consultant shall submit:</p><ul><li>A draft evidence-based and conflict-sensitive neighborhood-classification framework.</li><li>Proposed classification criteria and supporting analysis.</li><li>Neighborhood profiles and a draft neighborhood-classification map.</li><li>A draft methodology for establishing representative neighborhood committees.</li><li>A proposed governance structure and committee composition.</li><li>A proposed community-election process.</li><li>Institutional linkages with the Municipality of Tripoli.</li><li>Implementation arrangements and a phased roadmap.</li></ul><p>The deliverable is expected during the third month following contract signature and represents 20% of the total contract value.</p><p><strong>Deliverable 4: Final report and validation workshop outputs</strong><br>5 working days<br>The Consultant shall:</p><ul><li>Facilitate a validation workshop with relevant stakeholders.</li><li>Present the draft neighborhood-classification framework and committee-formation methodology.</li><li>Incorporate feedback received during the validation process.</li><li>Submit a final consolidated report containing the finalized framework, methodology, key findings, and recommendations for municipal adoption and implementation.</li></ul><p>The deliverable is expected during the fourth month following contract signature and represents 20% of the total contract value.</p><p>All deliverables shall be submitted in one original hard copy and one electronic copy, preferably in Microsoft Word format where applicable.</p><p><strong>Institutional arrangements</strong><br>The Consultant will work under the supervision of the Local Peacebuilding Coordinator in the North and the Peacebuilding Project Manager.<br>UNDP will provide the Consultant with the necessary guidance in a timely, thorough, and transparent manner.<br>UNDP will provide clarifications and facilitate the work as required.<br>The Consultant shall maintain regular and consistent field presence throughout the assignment.<br>The Consultant shall properly document stakeholder consultations and field activities.<br>The Consultant shall triangulate data sources and validate findings before finalization.<br>The Consultant shall ensure compliance with data-protection, confidentiality, and ethical standards.<br>All transportation and site-logistics costs must be included in the Consultant s financial offer and daily rate.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree in urban planning, governance, political science, peace and conflict studies, sociology, public administration, anthropology, or a related field.</li><li>A minimum of ten years of relevant proven experience in local development, urban planning, local governance, and peacebuilding.</li><li>Proven experience conducting at least three relevant projects or assignments in urban planning, local governance, conflict prevention, or social stability is required.</li><li>Demonstrated experience in participatory governance assessments, stakeholder consultations, neighborhood classification, conflict-sensitive programming, or community-representation processes is desirable.</li><li>Fluency in English and Arabic is required.</li><li>The selected Consultant must be covered by valid health insurance and personal accident insurance for the duration of the assignment. Insurance may be provided by the individual or the company, with any related costs deducted from the Consultant's remuneration, as applicable.</li></ul>

<p>Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.<br>Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.<br>Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.<br>Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.<br>Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.<br>Follow up on site progress and ensure that work is completed within the planned schedule and standards.<br>Identify technical or site-related issues and report them promptly to the project manager.<br>Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.<br>Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.<br>Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.</p><p><strong>Desired Candidate Profile</strong></p><div>Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.</div><div>Strong knowledge of steel structure installation methods, drawings, and construction practices.</div><div>Good ability to read and interpret structural and technical drawings.</div><div>Familiarity with welding, bolting, alignment, and steel connection requirements.</div><div>Good understanding of site safety regulations and quality control procedures.</div><div>Ability to supervise teams and coordinate with multiple departments on site.</div><div>Good communication and problem-solving skills.</div><div>Ability to work under pressure and meet project deadlines.</div>

<p>The Community Engagement Coordinator leads the planning, coordination and implementation of Community Engagement (CE) activities across the three neighbourhoods. The position is responsible for coordinating the work of Community Engagement focal points across consortium partners, aligning location-level workplans, setting implementation priorities, monitoring delivery and ensuring consistent application of agreed methodologies and standards.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead the operational planning, coordination, implementation and follow-up of Community Engagement activities across the three locations, including the development and consolidation of detailed workplans, sequencing of activities, coordination of responsibilities and monitoring of agreed deadlines and deliverables.</li><li>Plan and oversee community engagement processes across the three locations, ensuring that activities are coordinated, appropriately sequenced and adapted to changing community dynamics, operational constraints and project priorities.</li><li>Provide operational direction to Community Engagement focal points and coordinate their respective workplans, priorities, deliverables and follow-up actions to ensure consistent and timely implementation across consortium partners and locations.</li><li>Consolidate and manage the overall Community Engagement implementation plan, identify interdependencies and operational gaps across locations, and re-prioritise activities and focal-point assignments in response to changing needs, delays, risks and emerging opportunities.</li><li>Support the establishment, strengthening and sustainability of community structures and participatory mechanisms, ensuring that they remain inclusive, representative and functional.</li><li>Facilitate effective engagement and coordination with municipalities, local authorities, community representatives, civil society actors and other relevant stakeholders.</li><li>Ensure that community feedback, concerns, recommendations and emerging dynamics are systematically documented, communicated and followed up through appropriate channels.</li><li>Contribute to programme quality, learning and adaptive management by providing regular field-level analysis, recommendations and updates to relevant management and technical teams.</li><li>Contribute to reporting, documentation, monitoring and learning related to Community Engagement activities and outcomes.</li><li>Represent NRC and the Haretna Consortium in relevant coordination meetings and forums, as delegated by the line manager.</li><li>Ensure compliance with and adherence to NRC policies, guidance and procedures, including relevant Community Engagement and Accountability standards, safeguarding requirements and Haretna Consortium procedures.</li></ul><p><strong>Specific responsibilities:</strong></p><ul><li><strong>Community Engagement coordination</strong></li><li>Lead and manage the coordinated implementation of Community Engagement activities across all three locations, ensuring alignment between location-level plans, consortium commitments, project milestones and agreed technical standards.</li><li>Develop and oversee location-specific plans for strengthening the functionality, inclusiveness, sustainability and transition of Neighbourhood Action Groups, and coordinate implementation by the relevant focal points and partners.</li><li>Set priorities and allocate Community Engagement follow-up responsibilities among consortium focal points, monitor progress against agreed deliverables and address implementation gaps or delays.</li><li><strong>Field presence and community follow-up.</strong></li><li>Maintain a minimum 60% field presence (one day/week in each neighborhood).</li><li>Monitor implementation quality and maintain relationships with community stakeholders.</li><li>Resolve operational Community Engagement issues within the authority of the position and escalate significant strategic, contractual, safeguarding or resource-related matters to the Consortium Management Unit.</li><li><strong>Municipal coordination and representation</strong></li><li>Serve as the main liaison with municipalities and local authorities.</li><li>Facilitate coordination meetings, approvals and municipal engagement.</li><li>Strengthen collaboration between municipalities, NAGs and local actors.</li><li><strong>Consortium coordination</strong></li><li>Lead the operational coordination of Community Engagement activities implemented by NRC, COSV, RDFL and TEC, including consolidation of partner workplans, alignment of priorities, monitoring of dependencies and follow-up on agreed deliverables.</li><li>Establish and maintain harmonised Community Engagement approaches, accountability mechanisms, coordination tools and follow-up arrangements across consortium partners.</li><li>Chair regular Community Engagement coordination meetings, assign and track action points, resolve operational coordination issues and escalate matters requiring Consortium Management Unit decisions.</li><li>Analyse consolidated field information and community feedback and recommend or implement adjustments to Community Engagement plans, sequencing and operational approaches within the parameters of the approved project framework.</li><li><strong>Reporting and documentation</strong></li><li>Prepare reports, trackers, minutes and donor inputs.</li><li>Maintain complete documentation of CE activities and follow-up actions.</li><li>Perform other duties assigned by the line manager.</li></ul><p><strong>Scale and scope of the position:</strong></p><p>The position coordinates Community Engagement activities across three locations and four consortium partners, provides matrix coordination to focal points, and monitors workplans, deliverables and follow-up. It has no dedicated budget but contributes to activity planning and resource prioritisation.</p><p><strong>Critical interfaces:</strong></p><p>Work closely with the CMU, NRC CE &amp; Accountability team, consortium partners, NAGs, municipalities, community representatives, and NRC programme, M&amp;E, communications and support teams.</p><p><strong>Generic professional competencies:</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li></ul><p><strong>Context related skills, knowledge and experience</strong></p><ul><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li><li>Behavioural competencies: Planning and delivering results; Working with people; Communication with impact and respect; Handling insecure environments; Analysing; Coping with change.</li><li>This position is highly operational and field based. Regular presence in the three Haretna neighbourhoods is mandatory and is considered a core responsibility of the role. The position requires a minimum of 60% field presence, equivalent to three days per working week, with regular coverage of Mina, Hay Tamlis and Taameer.</li></ul>

<div><span style="font-size: 11px;">Strong understanding and application of technical principles and concepts in MEAL. Knowledge of education and other sectors.&nbsp;</span></div><div><span style="font-size: 11px;">Track record of contributing to successful business development activities capturing public and/or private donor funding.</span></div><div><span style="font-size: 11px;">Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.</span></div><div><span style="font-size: 11px;">Accompaniment orientation and skills, with ability to recognize the capacities and solutions of partners, colleagues and system actors.&nbsp;&nbsp;</span></div><div><span style="font-size: 11px;">Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.</span></div><div><span style="font-size: 11px;">Proficient in MS Office packages (Excel, Word, PowerPoint); digital data collection tools such as CommCare, KoBo or RedRose; Web Conferencing Applications; and strong understanding of information and budget management systems and knowledge-sharing networks.</span></div><div><span style="font-size: 11px;">Strong written and oral communication skills.</span></div><div><span style="font-size: 11px;">Strong presentation, facilitation, training, mentoring, and coaching skills.</span></div><div><span style="font-size: 11px;">Ability to work effectively in challenging contexts.</span></div><div><span style="font-size: 11px;">Proactive, resourceful and results-oriented.</span></div><div><br></div><div><span style="font-size: 11px;">Required Languages: Written and verbal fluency in English required. Knowledge of Arabic preferred.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Travel: Must be willing and able to travel up to 35% to Europe and Middle East countries and other locations as needed.&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Work hours: Able to work during Europe and Middle East business hours.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Supervisory Responsibilities: None</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><b><br></b></span></div><div><span style="font-size: 11px;"><b>Qualifications</b></span></div><div><span style="font-size: 11px;"><b>Basic Qualifications&nbsp;</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Bachelor’s degree in international development, statistics, economics, education or other related field.&nbsp;</span></div><div><span style="font-size: 11px;">Minimum of eight years of work experience in international development and/or MEAL with progressive responsibilities, ideally with an international NGO, including at least three years as a MEAL technical advisor and/or program manager. Experience working overseas, ideally in Europe and the Middle East.&nbsp;</span></div><div><span style="font-size: 11px;">Experience with MEAL in fragile contexts and emergency response activities.</span></div><div><span style="font-size: 11px;">Experience in the development and production of curricula, tools, evidence and other products to support MEAL.&nbsp;</span></div><div><span style="font-size: 11px;">Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods.</span></div><div><span style="font-size: 11px;">Experience with project monitoring and evaluation using both quantitative and qualitative approaches, including development of indicators, development and application of data collection tools and methodologies, database development, data analysis, and data presentation.</span></div><div><span style="font-size: 11px;">Experience in business development, such as preparation of MEAL sections of proposals.&nbsp;</span></div><div><span style="font-size: 11px;">Experience and skills to represent the organization at meetings with donors, government, international NGOs, and local partners, with understanding of partnership principles.</span></div><div><span style="font-size: 11px;">Preferred Qualifications&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Master’s degree in related field.</span></div><div><span style="font-size: 11px;">Technical or academic publications are a plus.</span></div><div><span style="font-size: 11px;">Expertise with statistical software and with PowerBI.&nbsp;</span></div><div><span style="font-size: 11px;">Experience working with both development and emergency projects.&nbsp;</span></div><div><span style="font-size: 11px;">Experience working in countries in Europe and the Middle East.&nbsp;</span></div><div><span style="font-size: 11px;">Agency Competencies (for all CRS Staff):</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Personal Accountability – Consistently takes responsibility for one’s own actions.&nbsp;</span></div><div><span style="font-size: 11px;">Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.&nbsp; Is considered honest.</span></div><div><span style="font-size: 11px;">Builds and Maintains Trust - Shows consistency between words and actions.</span></div><div><span style="font-size: 11px;">Collaborates with Others – Works effectively in intercultural and diverse teams.</span></div><div><span style="font-size: 11px;">Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.</span></div><div><span style="font-size: 11px;">Agency Leadership Competencies:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</span></div><div><span style="font-size: 11px;">Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.</span></div><div><span style="font-size: 11px;">Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.</span></div><p><strong>Desired Candidate Profile</strong></p><p><strong>Basic Qualifications</strong> Bachelor s degree in international development, statistics, economics, education or other related field. Minimum of eight years of work experience in international development and/or MEAL with progressive responsibilities, ideally with an international NGO, including at least three years as a MEAL technical advisor and/or program manager. Experience working overseas, ideally in Europe and the Middle East. Experience with MEAL in fragile contexts and emergency response activities. Experience in the development and production of curricula, tools, evidence and other products to support MEAL. Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods. Experience with project monitoring and evaluation using both quantitative and qualitative approaches, including development of indicators, development and application of data collection tools and methodologies, database development, data analysis, and data presentation. Experience in business development, such as preparation of MEAL sections of proposals. Experience and skills to represent the organization at meetings with donors, government, international NGOs, and local partners, with understanding of partnership principles.</p><p><strong>Preferred Qualifications</strong> Master s degree in related field. Technical or academic publications are a plus. Expertise with statistical software and with PowerBI. Experience working with both development and emergency projects. Experience working in countries in Europe and the Middle East.</p><p><strong>Agency Competencies (for all CRS Staff):</strong> Personal Accountability Consistently takes responsibility for one s own actions. Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others Works effectively in intercultural and diverse teams. Open to Learn Seeks out experiences that may change perspective or provide an opportunity to learn new things.</p><p><strong>Agency Leadership Competencies:</strong> Lead Change Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset Understands role in translating, communicating, and implementing agency strategy and team priorities.</p>

<div><span style="font-size: 11px;">Strong understanding and application of technical principles and concepts in MEAL. Knowledge of education and other sectors.&nbsp;</span></div><div><span style="font-size: 11px;">Track record of contributing to successful business development activities capturing public and/or private donor funding.</span></div><div><span style="font-size: 11px;">Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.</span></div><div><span style="font-size: 11px;">Accompaniment orientation and skills, with ability to recognize the capacities and solutions of partners, colleagues and system actors.&nbsp;&nbsp;</span></div><div><span style="font-size: 11px;">Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.</span></div><div><span style="font-size: 11px;">Proficient in MS Office packages (Excel, Word, PowerPoint); digital data collection tools such as CommCare, KoBo or RedRose; Web Conferencing Applications; and strong understanding of information and budget management systems and knowledge-sharing networks.</span></div><div><span style="font-size: 11px;">Strong written and oral communication skills.</span></div><div><span style="font-size: 11px;">Strong presentation, facilitation, training, mentoring, and coaching skills.</span></div><div><span style="font-size: 11px;">Ability to work effectively in challenging contexts.</span></div><div><span style="font-size: 11px;">Proactive, resourceful and results-oriented.</span></div><div><br></div><div><span style="font-size: 11px;">Required Languages: Written and verbal fluency in English required. Knowledge of Arabic preferred.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Travel: Must be willing and able to travel up to 35% to Europe and Middle East countries and other locations as needed.&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Work hours: Able to work during Europe and Middle East business hours.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Supervisory Responsibilities: None</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><b><br></b></span></div><div><span style="font-size: 11px;"><b>Qualifications</b></span></div><div><span style="font-size: 11px;"><b>Basic Qualifications&nbsp;</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Bachelor’s degree in international development, statistics, economics, education or other related field.&nbsp;</span></div><div><span style="font-size: 11px;">Minimum of eight years of work experience in international development and/or MEAL with progressive responsibilities, ideally with an international NGO, including at least three years as a MEAL technical advisor and/or program manager. Experience working overseas, ideally in Europe and the Middle East.&nbsp;</span></div><div><span style="font-size: 11px;">Experience with MEAL in fragile contexts and emergency response activities.</span></div><div><span style="font-size: 11px;">Experience in the development and production of curricula, tools, evidence and other products to support MEAL.&nbsp;</span></div><div><span style="font-size: 11px;">Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods.</span></div><div><span style="font-size: 11px;">Experience with project monitoring and evaluation using both quantitative and qualitative approaches, including development of indicators, development and application of data collection tools and methodologies, database development, data analysis, and data presentation.</span></div><div><span style="font-size: 11px;">Experience in business development, such as preparation of MEAL sections of proposals.&nbsp;</span></div><div><span style="font-size: 11px;">Experience and skills to represent the organization at meetings with donors, government, international NGOs, and local partners, with understanding of partnership principles.</span></div><div><span style="font-size: 11px;">Preferred Qualifications&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Master’s degree in related field.</span></div><div><span style="font-size: 11px;">Technical or academic publications are a plus.</span></div><div><span style="font-size: 11px;">Expertise with statistical software and with PowerBI.&nbsp;</span></div><div><span style="font-size: 11px;">Experience working with both development and emergency projects.&nbsp;</span></div><div><span style="font-size: 11px;">Experience working in countries in Europe and the Middle East.&nbsp;</span></div><div><span style="font-size: 11px;">Agency Competencies (for all CRS Staff):</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Personal Accountability – Consistently takes responsibility for one’s own actions.&nbsp;</span></div><div><span style="font-size: 11px;">Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.&nbsp; Is considered honest.</span></div><div><span style="font-size: 11px;">Builds and Maintains Trust - Shows consistency between words and actions.</span></div><div><span style="font-size: 11px;">Collaborates with Others – Works effectively in intercultural and diverse teams.</span></div><div><span style="font-size: 11px;">Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.</span></div><div><span style="font-size: 11px;">Agency Leadership Competencies:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</span></div><div><span style="font-size: 11px;">Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.</span></div><div><span style="font-size: 11px;">Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.</span></div><p><strong>Desired Candidate Profile</strong></p><p><strong>Basic Qualifications</strong> Bachelor s degree in international development, statistics, economics, education or other related field. Minimum of eight years of work experience in international development and/or MEAL with progressive responsibilities, ideally with an international NGO, including at least three years as a MEAL technical advisor and/or program manager. Experience working overseas, ideally in Europe and the Middle East. Experience with MEAL in fragile contexts and emergency response activities. Experience in the development and production of curricula, tools, evidence and other products to support MEAL. Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods. Experience with project monitoring and evaluation using both quantitative and qualitative approaches, including development of indicators, development and application of data collection tools and methodologies, database development, data analysis, and data presentation. Experience in business development, such as preparation of MEAL sections of proposals. Experience and skills to represent the organization at meetings with donors, government, international NGOs, and local partners, with understanding of partnership principles.</p><p><strong>Preferred Qualifications</strong> Master s degree in related field. Technical or academic publications are a plus. Expertise with statistical software and with PowerBI. Experience working with both development and emergency projects. Experience working in countries in Europe and the Middle East.</p><p><strong>Agency Competencies (for all CRS Staff):</strong> Personal Accountability Consistently takes responsibility for one s own actions. Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others Works effectively in intercultural and diverse teams. Open to Learn Seeks out experiences that may change perspective or provide an opportunity to learn new things.</p><p><strong>Agency Leadership Competencies:</strong> Lead Change Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset Understands role in translating, communicating, and implementing agency strategy and team priorities.</p>

Job Summary <br> <br>We are looking for a highly organized, proactive, and versatile Office & Executive Support Coordinator to manage the day-to-day administrative operations of the office while providing direct support to management and the COO. <br> <br>The ideal candidate is detail-oriented, reliable, well-organized, and comfortable handling a variety of administrative, executive support, office management, social media, and basic accounting tasks. <br> <br>Key Responsibilities <br> <br>Office Administration & Management <br> <br>Manage the daily administrative operations of the office. <br>Ensure the office is organized, clean, well-stocked, and running efficiently. <br>Manage office supplies, stationery, kitchen supplies, and other office needs. <br>Coordinate purchases, suppliers, maintenance, and office services. <br>Handle general office paperwork, filing, documentation, and administrative records. <br>Maintain organized physical and digital office files. <br>Assist with correspondence, documents, forms, and other administrative tasks. <br> <br>Executive & Management Support <br> <br>Provide administrative and organizational support to the Manager. <br>Assist with scheduling, meetings, appointments, follow-ups, and correspondence. <br>Help prepare documents, presentations, reports, and meeting materials. <br>Follow up on pending tasks and ensure important matters are properly tracked. <br>Provide day-to-day administrative support to the COO. <br>Assist the COO with various operational and administrative tasks as required. <br> <br>Social Media Support <br> <br>Support the social media team with ideas and content suggestions. <br>Contribute ideas for social media posts, campaigns, and office/company activities. <br>Assist in collecting information, photos, and materials needed for social media content. <br>Help coordinate internal activities that can be used for company communication and social media. <br> <br>Basic Accounting & Financial Administration <br> <br>Assist the accounting department with basic administrative and accounting tasks. <br>Prepare and organize invoices, receipts, payment records, and related documents. <br>Assist with filing and maintaining financial documentation. <br>Follow up on basic administrative matters related to invoices and payments when required. <br>Requirements <br>Previous experience in office administration, executive assistance, or a similar role. <br>Excellent organizational and time-management skills. <br>Strong attention to detail and ability to multitask. <br>Good written and verbal communication skills. <br>Proficiency in Microsoft Office / Google Workspace. <br>Ability to handle confidential information professionally. <br>Basic knowledge of accounting and financial administration is an advantage. <br>Good understanding of social media and content ideas is an advantage. <br>Proactive, responsible, flexible, and able to work independently. <br>Ability to prioritize tasks and work in a fast-paced environment. <br>Key Qualities <br>Highly organized and detail-oriented <br>Proactive and resourceful <br>Trustworthy and discreet <br>Good communication and interpersonal skills <br>Flexible and willing to support different departments <br>Strong follow-up and problem-solving skills <br>Positive and professional attitude

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

Working Hours: Monday till Friday from 9:00 am till 6:00 pm <br> <br>Location: Head Office – Zalka <br> <br>Scope of the job: <br>The Back Office Unit Agent is responsible for managing data entry, processing internal documentation, and tracking all products at Mike Sport, ensuring smooth backend processes and maintaining timely and accurate updates across systems. <br> <br>Key Responsibilities: <br> <br>Administrative & Data Management: <br>- Coordinate closely with the buying team to set the Price Structure of all received collections <br>- Ensure accurate update of Price Structure Excel sheet, by checking full description about every single item (Barcode, Gender, Color, Size, Cost, etc.) <br>- Perform the item creation process on the system (Navision) in order to be shared with the concerned parties <br>- Execute price changes & discounts of items on the system, upon the request of the Manager <br>- Liaise with the logistics team in order to set the Purchase Order before receiving any shipment <br>- Liaise with the E-Commerce team and provide them with administrative support to maintain an updated platform by sharing the price structure of the selected items <br>- Ensure the accuracy of data entries by identifying discrepancies, maintaining clean and up-to-date records <br>- Support the induction of new team members by facilitating training, ensuring a smooth handover process, and verifying the comprehensive transfer of knowledge and responsibilities <br>- Maintain proper filing and record-keeping for audits and compliance purposes <br> <br>Inventory & Order processing: <br>- Conduct Transfer Orders in coordination with the buying team, ensuring that the warehouse department can proceed with the distribution process of goods to our branches <br>- Prepare Sales Orders in coordination with the buying team in case of international shipments <br>- Receive the defective items list from the branches and report it to the buying team to take corrective actions <br>- Assist the Inventory Department with stock reconciliation and cycle counts <br>- Ensure timely and accurate processing of invoices, purchase orders, and vendor documentation <br>- Liaise with Accounting, Logistics, and Commercial teams to resolve discrepancies and maintain seamless operational alignment <br> <br>Reporting: <br>- Prepare regular reports such as sales, stock, and order status <br>- Generate a report tracking all items received, sold, transferred, or returned across various stores and warehouses <br>- Monitor order fulfillment status, such as transfers, pending, shipped, or canceled, to support timely and accurate processing <br>- Perform other duties that are aligned & related to the job scope <br> <br>Job Requirements: <br>- Education: Bachelor's Degree in Business Administration <br>- Experience: 1 to 3 years of experience in data management <br>- Linguistic Skills: Advanced in written & spoken English & Arabic, French is a plus <br>- Computer Skills: Extensive knowledge of MS Office