Security Supervisor Jobs in Lebanon
1080 Jobs Found
Client of Business Lobby
Lebanon - Beirut
<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills & Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>
Confidential
Lebanon - Beirut
<p><h4>Description</h4>
<p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the job</h4>
<p>The senior AI software developer is an experienced full stack developer who focuses on complex tasks requiring a high level of abstraction, applying the right techniques to deliver quality and avoid technical debt. The role combines strong backend engineering in Java with modern frontend development in TypeScript, and contributes to the architectural decisions that shape the growth of our product. We expect this developer to work fluently with AI-assisted coding tools and to use them effectively to accelerate delivery without compromising quality.</p>
<h4>Areas of key responsibilities</h4>
<ul>
<li>Use AI to write code in Java (backend) and TypeScript/JavaScript (frontend) to develop new features, working across the full stack.</li>
<li>Make effective use of AI coding assistants and developer tooling (e.g. code generation, review, and refactoring) to increase productivity while maintaining code quality, security, and maintainability.</li>
<li>Contribute to general software architecture decisions, collaborating closely with the software architect and colleagues from SysOps to make the right technical choices and grow our product.</li>
<li>Participate in an on-call rotation to support the reliability of our production systems, applying basic system knowledge to diagnose and resolve issues.</li>
<li>Analyse and fix defects reported by the 2nd level team.</li>
<li>Work with the QA team to fix issues found during the software verification phase prior to rollouts.</li>
<li>Use AI to create unit, performance, and integration tests.</li>
<li>Work with AI pod lead to complete specifications with technical details.</li>
<li>Analyse user metrics, propose, and implement improvements.</li>
<li>Other duties as reasonably directed; adhere to all company policies; take all reasonable care to ensure that your actions or omissions do not impact the health and safety of yourself and others in the workplace; recognise the dignity and respect of every team member and actively contribute to maintaining a work environment free from harassment, sexual harassment and discrimination.</li>
</ul>
<h4>Requirements</h4>
<h4>Background and experience</h4>
<ul>
<li>Relevant job experience and/or a degree in computer science</li>
<li>Minimum 4 years of experience</li>
<li>Solid backend development skills in Java and frontend development skills in TypeScript — i.e. a genuine full stack profile (additional experience with JavaScript, XML, JSON is a plus)</li>
<li>Practical experience using AI-assisted development tools (e.g. AI coding assistants, LLM-based tooling) in a professional software development context</li>
<li>Experience with general software architecture and the ability to collaborate with architects and operations colleagues on design decisions</li>
<li>Experience working with CI/CD and SCM tools</li>
<li>Experience with databases and distributed systems</li>
<li>Basic system/infrastructure knowledge (beneficial for on-call responsibilities)</li>
<li>Experience working with larger software projects</li>
<li>Experience working with cross-cultural and cross-country teams</li>
</ul>
<h4>Skills and abilities</h4>
<ul>
<li>Team-oriented, problem-focused working approach</li>
<li>Accuracy and attention to detail</li>
<li>Ability to connect business and technical problems</li>
<li>Ability to quickly adapt to new technologies and frameworks</li>
<li>Proficiency with AI coding tools and sound judgement about when and how to apply them (including awareness of their limitations)</li>
<li>Willingness to participate in an on-call rotation</li>
</ul></p><p></p>
Confidential
Lebanon - Beirut
<p><h4>Description</h4>
<p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the job</h4>
<p>The senior AI software developer is an experienced full stack developer who focuses on complex tasks requiring a high level of abstraction, applying the right techniques to deliver quality and avoid technical debt. The role combines strong backend engineering in Java with modern frontend development in TypeScript, and contributes to the architectural decisions that shape the growth of our product. We expect this developer to work fluently with AI-assisted coding tools and to use them effectively to accelerate delivery without compromising quality.</p>
<h4>Areas of key responsibilities</h4>
<ul>
<li>Use AI to write code in Java (backend) and TypeScript/JavaScript (frontend) to develop new features, working across the full stack.</li>
<li>Make effective use of AI coding assistants and developer tooling (e.g. code generation, review, and refactoring) to increase productivity while maintaining code quality, security, and maintainability.</li>
<li>Contribute to general software architecture decisions, collaborating closely with the software architect and colleagues from SysOps to make the right technical choices and grow our product.</li>
<li>Participate in an on-call rotation to support the reliability of our production systems, applying basic system knowledge to diagnose and resolve issues.</li>
<li>Analyse and fix defects reported by the 2nd level team.</li>
<li>Work with the QA team to fix issues found during the software verification phase prior to rollouts.</li>
<li>Use AI to create unit, performance, and integration tests.</li>
<li>Work with AI pod lead to complete specifications with technical details.</li>
<li>Analyse user metrics, propose, and implement improvements.</li>
<li>Other duties as reasonably directed; adhere to all company policies; take all reasonable care to ensure that your actions or omissions do not impact the health and safety of yourself and others in the workplace; recognise the dignity and respect of every team member and actively contribute to maintaining a work environment free from harassment, sexual harassment and discrimination.</li>
</ul>
<h4>Requirements</h4>
<h4>Background and experience</h4>
<ul>
<li>Relevant job experience and/or a degree in computer science</li>
<li>Minimum 4 years of experience</li>
<li>Solid backend development skills in Java and frontend development skills in TypeScript — i.e. a genuine full stack profile (additional experience with JavaScript, XML, JSON is a plus)</li>
<li>Practical experience using AI-assisted development tools (e.g. AI coding assistants, LLM-based tooling) in a professional software development context</li>
<li>Experience with general software architecture and the ability to collaborate with architects and operations colleagues on design decisions</li>
<li>Experience working with CI/CD and SCM tools</li>
<li>Experience with databases and distributed systems</li>
<li>Basic system/infrastructure knowledge (beneficial for on-call responsibilities)</li>
<li>Experience working with larger software projects</li>
<li>Experience working with cross-cultural and cross-country teams</li>
</ul>
<h4>Skills and abilities</h4>
<ul>
<li>Team-oriented, problem-focused working approach</li>
<li>Accuracy and attention to detail</li>
<li>Ability to connect business and technical problems</li>
<li>Ability to quickly adapt to new technologies and frameworks</li>
<li>Proficiency with AI coding tools and sound judgement about when and how to apply them (including awareness of their limitations)</li>
<li>Willingness to participate in an on-call rotation</li>
</ul></p><p></p>
Confidential
Lebanon - Beirut
Job Summary
<br>
<br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations.
<br>
<br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance.
<br>
<br>Key Responsibilities
<br>1. Operations Management
<br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments.
<br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs).
<br>Ensure effective coordination between departments to achieve operational excellence.
<br>Identify process improvement opportunities to increase productivity and reduce operational costs.
<br>Monitor operational performance and implement corrective actions where necessary.
<br>2. Sales Operations
<br>Oversee the daily activities of the Sales Team.
<br>Monitor sales performance against targets and KPIs.
<br>Ensure timely processing and fulfillment of customer orders.
<br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries.
<br>Prepare operational sales reports and forecasts.
<br>Support customer relationship management and key account coordination.
<br>3. Warehouse & Inventory Management
<br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.
<br>Ensure inventory accuracy through regular stock counts and audits.
<br>Monitor inventory levels and coordinate replenishment with procurement.
<br>Minimize inventory losses, damages, and stock discrepancies.
<br>Ensure warehouse safety, cleanliness, and compliance with company standards.
<br>4. Logistics & Distribution
<br>Manage transportation and delivery operations.
<br>Ensure timely and cost-effective product distribution.
<br>Optimize delivery routes and fleet utilization.
<br>Coordinate with transport providers and logistics partners.
<br>Monitor delivery performance and customer satisfaction.
<br>Resolve logistics-related issues efficiently.
<br>5. Administration
<br>Oversee all administrative operations and office management activities.
<br>Ensure proper filing and maintenance of company records and documentation.
<br>Supervise office facilities, supplies, and administrative resources.
<br>Maintain company licenses, permits, and official documentation.
<br>Ensure compliance with internal administrative procedures.
<br>6. Payroll & Employee Administration
<br>Review attendance records and overtime reports prior to payroll processing.
<br>Prepare and validate monthly payroll data in coordination with Finance or HR.
<br>Monitor employee leave balances and attendance records.
<br>Maintain employee personnel files and employment documentation.
<br>Coordinate employee onboarding and exit administrative procedures.
<br>Ensure payroll-related records are accurate and confidential.
<br>7. Government Relations & Compliance
<br>Manage relationships with governmental authorities and regulatory bodies.
<br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications.
<br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities.
<br>Ensure timely submission of statutory reports and required documentation.
<br>Monitor legislative and regulatory changes affecting company operations.
<br>Coordinate inspections and audits conducted by government authorities.
<br>8. Financial & Cost Control
<br>Monitor operational expenses and departmental budgets.
<br>Identify opportunities for cost optimization.
<br>Review operational expenditures for compliance with approved budgets.
<br>Prepare operational reports for senior management.
<br>Assist management in financial planning and operational forecasting.
<br>9. Leadership & Team Management
<br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams.
<br>Set departmental objectives and performance expectations.
<br>Conduct performance evaluations and coaching sessions.
<br>Identify training and development needs.
<br>Promote a culture of accountability, collaboration, and continuous improvement.
<br>10. Health, Safety & Compliance
<br>Ensure compliance with company policies and applicable laws.
<br>Maintain workplace health and safety standards.
<br>Conduct operational and administrative audits.
<br>Ensure compliance with quality and operational standards.
<br>Promote risk management and business continuity practices.
<br>11. Reporting & Strategic Support
<br>Prepare operational dashboards and management reports.
<br>Monitor KPI
Confidential
Lebanon - Beirut
Job Summary
<br>
<br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations.
<br>
<br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance.
<br>
<br>Key Responsibilities
<br>1. Operations Management
<br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments.
<br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs).
<br>Ensure effective coordination between departments to achieve operational excellence.
<br>Identify process improvement opportunities to increase productivity and reduce operational costs.
<br>Monitor operational performance and implement corrective actions where necessary.
<br>2. Sales Operations
<br>Oversee the daily activities of the Sales Team.
<br>Monitor sales performance against targets and KPIs.
<br>Ensure timely processing and fulfillment of customer orders.
<br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries.
<br>Prepare operational sales reports and forecasts.
<br>Support customer relationship management and key account coordination.
<br>3. Warehouse & Inventory Management
<br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.
<br>Ensure inventory accuracy through regular stock counts and audits.
<br>Monitor inventory levels and coordinate replenishment with procurement.
<br>Minimize inventory losses, damages, and stock discrepancies.
<br>Ensure warehouse safety, cleanliness, and compliance with company standards.
<br>4. Logistics & Distribution
<br>Manage transportation and delivery operations.
<br>Ensure timely and cost-effective product distribution.
<br>Optimize delivery routes and fleet utilization.
<br>Coordinate with transport providers and logistics partners.
<br>Monitor delivery performance and customer satisfaction.
<br>Resolve logistics-related issues efficiently.
<br>5. Administration
<br>Oversee all administrative operations and office management activities.
<br>Ensure proper filing and maintenance of company records and documentation.
<br>Supervise office facilities, supplies, and administrative resources.
<br>Maintain company licenses, permits, and official documentation.
<br>Ensure compliance with internal administrative procedures.
<br>6. Payroll & Employee Administration
<br>Review attendance records and overtime reports prior to payroll processing.
<br>Prepare and validate monthly payroll data in coordination with Finance or HR.
<br>Monitor employee leave balances and attendance records.
<br>Maintain employee personnel files and employment documentation.
<br>Coordinate employee onboarding and exit administrative procedures.
<br>Ensure payroll-related records are accurate and confidential.
<br>7. Government Relations & Compliance
<br>Manage relationships with governmental authorities and regulatory bodies.
<br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications.
<br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities.
<br>Ensure timely submission of statutory reports and required documentation.
<br>Monitor legislative and regulatory changes affecting company operations.
<br>Coordinate inspections and audits conducted by government authorities.
<br>8. Financial & Cost Control
<br>Monitor operational expenses and departmental budgets.
<br>Identify opportunities for cost optimization.
<br>Review operational expenditures for compliance with approved budgets.
<br>Prepare operational reports for senior management.
<br>Assist management in financial planning and operational forecasting.
<br>9. Leadership & Team Management
<br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams.
<br>Set departmental objectives and performance expectations.
<br>Conduct performance evaluations and coaching sessions.
<br>Identify training and development needs.
<br>Promote a culture of accountability, collaboration, and continuous improvement.
<br>10. Health, Safety & Compliance
<br>Ensure compliance with company policies and applicable laws.
<br>Maintain workplace health and safety standards.
<br>Conduct operational and administrative audits.
<br>Ensure compliance with quality and operational standards.
<br>Promote risk management and business continuity practices.
<br>11. Reporting & Strategic Support
<br>Prepare operational dashboards and management reports.
<br>Monitor KPI
Confidential
Lebanon - Beirut
Job Summary
<br>
<br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations.
<br>
<br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance.
<br>
<br>Key Responsibilities
<br>1. Operations Management
<br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments.
<br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs).
<br>Ensure effective coordination between departments to achieve operational excellence.
<br>Identify process improvement opportunities to increase productivity and reduce operational costs.
<br>Monitor operational performance and implement corrective actions where necessary.
<br>2. Sales Operations
<br>Oversee the daily activities of the Sales Team.
<br>Monitor sales performance against targets and KPIs.
<br>Ensure timely processing and fulfillment of customer orders.
<br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries.
<br>Prepare operational sales reports and forecasts.
<br>Support customer relationship management and key account coordination.
<br>3. Warehouse & Inventory Management
<br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.
<br>Ensure inventory accuracy through regular stock counts and audits.
<br>Monitor inventory levels and coordinate replenishment with procurement.
<br>Minimize inventory losses, damages, and stock discrepancies.
<br>Ensure warehouse safety, cleanliness, and compliance with company standards.
<br>4. Logistics & Distribution
<br>Manage transportation and delivery operations.
<br>Ensure timely and cost-effective product distribution.
<br>Optimize delivery routes and fleet utilization.
<br>Coordinate with transport providers and logistics partners.
<br>Monitor delivery performance and customer satisfaction.
<br>Resolve logistics-related issues efficiently.
<br>5. Administration
<br>Oversee all administrative operations and office management activities.
<br>Ensure proper filing and maintenance of company records and documentation.
<br>Supervise office facilities, supplies, and administrative resources.
<br>Maintain company licenses, permits, and official documentation.
<br>Ensure compliance with internal administrative procedures.
<br>6. Payroll & Employee Administration
<br>Review attendance records and overtime reports prior to payroll processing.
<br>Prepare and validate monthly payroll data in coordination with Finance or HR.
<br>Monitor employee leave balances and attendance records.
<br>Maintain employee personnel files and employment documentation.
<br>Coordinate employee onboarding and exit administrative procedures.
<br>Ensure payroll-related records are accurate and confidential.
<br>7. Government Relations & Compliance
<br>Manage relationships with governmental authorities and regulatory bodies.
<br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications.
<br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities.
<br>Ensure timely submission of statutory reports and required documentation.
<br>Monitor legislative and regulatory changes affecting company operations.
<br>Coordinate inspections and audits conducted by government authorities.
<br>8. Financial & Cost Control
<br>Monitor operational expenses and departmental budgets.
<br>Identify opportunities for cost optimization.
<br>Review operational expenditures for compliance with approved budgets.
<br>Prepare operational reports for senior management.
<br>Assist management in financial planning and operational forecasting.
<br>9. Leadership & Team Management
<br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams.
<br>Set departmental objectives and performance expectations.
<br>Conduct performance evaluations and coaching sessions.
<br>Identify training and development needs.
<br>Promote a culture of accountability, collaboration, and continuous improvement.
<br>10. Health, Safety & Compliance
<br>Ensure compliance with company policies and applicable laws.
<br>Maintain workplace health and safety standards.
<br>Conduct operational and administrative audits.
<br>Ensure compliance with quality and operational standards.
<br>Promote risk management and business continuity practices.
<br>11. Reporting & Strategic Support
<br>Prepare operational dashboards and management reports.
<br>Monitor KPI
Jobs for Humanity
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Mideast Assistance International S.A.L.</strong> is a Lebanon-based assistance and insurance services group established in 2001. Headquartered in Dbayeh, Lebanon, the company specializes in providing round-the-clock medical, travel, and crisis management assistance to individuals and businesses globally.</p><br><p>Key Operational Areas</p><br><ul><li><p><strong>Travel & Medical Assistance:</strong> The company offers worldwide travel insurance products and coordinates emergency services, including medical repatriation, emergency evacuations, and support for travelers in need.</p><br></li><li><p><strong>Crisis Management:</strong> They provide tailored contingency and evacuation planning in coordination with medical and security authorities, specifically addressing natural disasters or regional conflicts.</p><br></li><li><p><strong>Call Center Services:</strong> Utilizing advanced IP-based technology, the company operates a centralized, multi-lingual call center that provides customized CRM solutions for various sectors, including banking, insurance, and healthcare.</p><br></li><li><p><strong>Provider Network:</strong> The organization maintains an extensive international network of over 40,000 healthcare and assistance providers, enabling services such as direct billing and cost containment.</p><br></li></ul><br>Job Description<br><p><strong>Mission and Responsibilities: </strong></p><br><p> <br>
-Answer incoming phone calls from patients and handle their requests in a professional and timely manner. <br>
-Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures. <br>
-Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations. <br>
-Schedule, manage, and update patient appointments. <br>
-Confirm appointments and follow up with patients when needed. <br>
-Review daily tasks, communications, and pending follow-ups to ensure proper completion. <br>
-Handle incoming and outgoing emails in accordance with internal procedures. <br>
-Process faxes and ensure that all received information is properly reviewed and forwarded when needed. <br>
-Control and follow up on the workflow of outsourcing projects to ensure that tasks are being completed accurately and on time. <br>
-Coordinate with team members to ensure proper task distribution, follow-up, and case handling. <br>
-Support the team in solving operational issues and maintaining a smooth workflow. <br>
-Ensure that all team members follow the required quality standards, internal procedures, scripts, and service expectations. <br>
- Prepare and send reports to the concerned Manager whenever required. <br>
- Escalate urgent, sensitive, delayed, or unresolved cases to the concerned person or department. <br>
- Execute any other job-related task requested by the concerned manager.</p><br><br>Qualifications<br><p>Qualifications: fluent in French and ensligh/ available to work Monday through Friday from 3:00 PM to 11:00 PM, with flexibility to work up to 2 days per week from 12:00 PM to 8:00 PM.</p><br><br><br> </div>
Jobs for Humanity
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Mideast Assistance International S.A.L.</strong> is a Lebanon-based assistance and insurance services group established in 2001. Headquartered in Dbayeh, Lebanon, the company specializes in providing round-the-clock medical, travel, and crisis management assistance to individuals and businesses globally.</p><br><p>Key Operational Areas</p><br><ul><li><p><strong>Travel & Medical Assistance:</strong> The company offers worldwide travel insurance products and coordinates emergency services, including medical repatriation, emergency evacuations, and support for travelers in need.</p><br></li><li><p><strong>Crisis Management:</strong> They provide tailored contingency and evacuation planning in coordination with medical and security authorities, specifically addressing natural disasters or regional conflicts.</p><br></li><li><p><strong>Call Center Services:</strong> Utilizing advanced IP-based technology, the company operates a centralized, multi-lingual call center that provides customized CRM solutions for various sectors, including banking, insurance, and healthcare.</p><br></li><li><p><strong>Provider Network:</strong> The organization maintains an extensive international network of over 40,000 healthcare and assistance providers, enabling services such as direct billing and cost containment.</p><br></li></ul><br>Job Description<br><p><strong>Mission and Responsibilities: </strong> <br>
-Answer incoming phone calls from patients and handle their requests in a professional and timely manner. <br>
-Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures. <br>
-Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations. <br>
-Schedule, manage, and update patient appointments. <br>
-Confirm appointments and follow up with patients when needed. <br>
-Review daily tasks, communications, and pending follow-ups to ensure proper completion. <br>
-Handle incoming and outgoing emails in accordance with internal procedures. <br>
-Process faxes and ensure that all received information is properly reviewed and forwarded when needed. <br>
-Prepare and send reports to the concerned Manager whenever required. <br>
-Escalate urgent, sensitive, delayed, or unresolved cases to the concerned Manager. <br>
-Execute any other job-related task requested by the concerned manager.</p><br><br>Qualifications<br><p>Qualifications: fluent in French and ensligh/ available to work a 2-3 days per week (Monday–Friday) from 4:00 PM to 11:00 PM</p><br><br><br> </div>
Aspire Software
Lebanon - Mount Lebanon
<p>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the Job:</p><p>You will work closely with our Senior Integrations Engineer and within the Platform, Data and Security function, collaborating directly with external technical partners, internal product and engineering teams, and a codebase that spans modern TypeScript microservices and a mature .NET API. Critically, you will be expected to use AI-enabled development workflows not as a productivity shortcut but as a genuine engineering methodology: taking loosely defined integration requirements and using Claude Code and agentic tooling to plan, refine, and deliver production-quality outcomes. If you want to build things that matter, work in an environment that is serious about AI-native engineering, and grow your skills across a genuinely interesting technical domain, this is the role.</p><p>Key responsibilities</p><p>Integration design and delivery</p><ul><li>Design, build, and maintain integrations between the NBI platform and third-party systems including POS providers, payment processors, CRM platforms, and marketing tools, using the target TypeScript and AWS Lambda microservices stack.</li><li>Own the full integration lifecycle for assigned partners: technical discovery, API contract design, build, testing, deployment, and ongoing reliability monitoring.</li><li>Work within our existing .NET and SQL-based integration layer where required, reading and understanding legacy implementations to inform refactoring, extend capability, or resolve production issues without introducing regression.</li><li>Ensure all integrations are built to be robust, observable, and maintainable, with appropriate error handling, retry logic, and alerting in place from the start.</li></ul><p>Technical partner engagement</p><ul><li>Engage directly with third-party technical teams to understand API contracts, negotiate integration approaches, and resolve ambiguities during implementation.</li><li>Represent NBI professionally in technical discussions with external partners, translating business requirements into clear integration specifications and surfacing risks or constraints early.</li><li>Document integration contracts, data flows, and operational runbooks clearly, ensuring the team can support and extend integrations beyond the initial build.</li></ul><p>AI-enabled engineering and delivery quality</p><ul><li>Use Claude Code and agentic AI workflows as a core part of how you work: from decomposing a loosely defined integration requirement into a structured delivery plan, through scaffolding, iterative refinement, and test generation, to final production-ready output.</li><li>Apply strong engineering judgement to AI-generated output; you know how to verify correctness at integration boundaries, catch hallucinated API behaviour, and hold quality standards even when AI tooling is doing a large share of the drafting.</li><li>Contribute to the team's evolving norms around AI-augmented engineering: what works, what does not, where human judgement is non-negotiable, and how to structure tasks for reliable AIassisted execution.</li><li>Work within the Shape Up delivery model, engaging with pitches during shaping, committing to delivery within cycle, and surfacing scope or complexity concerns proactively rather than after the fact.</li><li>Collaborate closely with the QA function to ensure integrations are testable, with agreed acceptance criteria, contract tests, and monitoring in place before delivery is considered complete.</li><li>Use Linear, Notion, and GitLab as standard tooling across work tracking, documentation, and CI/CD.</li></ul><p>About you</p><p>You are an engineer who takes integration work seriously as a discipline, not just plumbing between systems. You understand that the quality of an integration shows up in production at the worst possible moment, so you build with reliability and observability in mind from the start. You are comfortable working across both modern serverless architectures and legacy codebases, and you communicate clearly enough with technical partners to get integrations right the first time rather than the third. Equally important: you are an experienced practitioner of AI-native engineering. You do not use Claude Code to autocomplete lines of code. You use it to think through an approach, decompose ambiguous requirements into executable steps, generate and iterate on implementation, and produce output you are prepared to own and defend. You have enough experience with agentic workflows to know their limits, and enough engineering rigour to close the gap where they fall short.</p><ul><li>Excellent written and verbal English communication skills; able to engage with technical partners and internal teams across time zones with clarity and professionalism</li><li>Strong commercial experience building and maintaining third-party integrations using REST APIs, webhooks, and event-driven patterns</li><li>Solid Node.js and TypeScript development experience, with the ability to build production-quality backend services and integrations independently</li><li>Ability to read, understand, and work within a .NET / C# codebase; you do not need to be a .NET specialist, but you cannot be blocked by one</li><li>Working knowledge of SQL and relational databases; comfortable writing and reviewing queries, understanding data access patterns, and reasoning about integration data flows</li><li>Demonstrated experience using Claude Code or equivalent agentic AI tooling as a core part of your engineering workflow; able to take a loosely defined capability, structure it into a delivery plan using AI, and drive it through to production-quality output with appropriate verification at each stage</li><li>Strong engineering judgement when working with AI-generated code; you know what to trust, what to verify, and what to rewrite, particularly at API boundaries and in integration-critical paths.</li><li>Strong attention to detail in API contract design, error handling, and edge-case coverage; integrations you build do not silently fail</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent written and verbal English communication skills; able to engage with technical partners and internal teams across time zones with clarity and professionalism</li><li>Strong commercial experience building and maintaining third-party integrations using REST APIs, webhooks, and event-driven patterns</li><li>Solid Node.js and TypeScript development experience, with the ability to build production-quality backend services and integrations independently</li><li>Ability to read, understand, and work within a .NET / C# codebase; you do not need to be a .NET specialist, but you cannot be blocked by one</li><li>Working knowledge of SQL and relational databases; comfortable writing and reviewing queries, understanding data access patterns, and reasoning about integration data flows</li><li>Demonstrated experience using Claude Code or equivalent agentic AI tooling as a core part of your engineering workflow; able to take a loosely defined capability, structure it into a delivery plan using AI, and drive it through to production-quality output with appropriate verification at each stage</li><li>Strong engineering judgement when working with AI-generated code; you know what to trust, what to verify, and what to rewrite, particularly at API boundaries and in integration-critical paths.</li><li>Strong attention to detail in API contract design, error handling, and edge-case coverage; integrations you build do not silently fail</li></ul><p>Highly desirable</p><ul><li>Hands-on experience with AWS Lambda and serverless architectures, including event-driven patterns and infrastructure-as-code tooling such as Terraform</li><li>Experience integrating with POS systems, payment processors, or hospitality platforms in a commercial environment</li><li>Familiarity with AI agent orchestration, prompt engineering for code generation tasks, and context management in multi-step agentic workflows</li><li>Familiarity with observability tooling (Datadog or equivalent) for monitoring integration health, alerting on failures, and diagnosing production issues</li><li>Experience working in Linear, Notion, and GitLab as a day-to-day engineering toolchain</li><li>Experience working in Shape Up, Kanban, or other non-sprint delivery models with a strong sense of personal delivery accountability</li><li>Exposure to multi-region or multi-market SaaS environments, where integration behaviour may vary by geography or partner configuration</li></ul>
Valsoft Corporation
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Job: You will work closely with our Senior Integrations Engineer and within the Platform, Data and Security function, collaborating directly with external technical partners, internal product and engineering teams, and a codebase that spans modern TypeScript microservices and a mature .<br>NET API. Critically, you will be expected to use AI-enabled development workflows not as a productivity shortcut but as a genuine engineering methodology: taking loosely defined integration requirements and using Claude Code and agentic tooling to plan, refine, and deliver production-quality outcomes.<br> If you want to build things that matter, work in an environment that is serious about AI-native engineering, and grow your skills across a genuinely interesting technical domain, this is the role.<br> Key responsibilities Integration design and delivery Design, build, and maintain integrations between the NBI platform and third-party systems including POS providers, payment processors, CRM platforms, and marketing tools, using the target TypeScript and AWS Lambda microservices stack.<br> Own the full integration lifecycle for assigned partners: technical discovery, API contract design, build, testing, deployment, and ongoing reliability monitoring.<br> Work within our existing .<br>NET and SQL-based integration layer where required, reading and understanding legacy implementations to inform refactoring, extend capability, or resolve production issues without introducing regression.<br> Ensure all integrations are built to be robust, observable, and maintainable, with appropriate error handling, retry logic, and alerting in place from the start.<br> Technical partner engagement Engage directly with third-party technical teams to understand API contracts, negotiate integration approaches, and resolve ambiguities during implementation.<br> Represent NBI professionally in technical discussions with external partners, translating business requirements into clear integration specifications and surfacing risks or constraints early.<br> Document integration contracts, data flows, and operational runbooks clearly, ensuring the team can support and extend integrations beyond the initial build.<br> AI-enabled engineering and delivery quality Use Claude Code and agentic AI workflows as a core part of how you work: from decomposing a loosely defined integration requirement into a structured delivery plan, through scaffolding, iterative refinement, and test generation, to final production-ready output.<br> Apply strong engineering judgement to AI-generated output; you know how to verify correctness at integration boundaries, catch hallucinated API behaviour, and hold quality standards even when AI tooling is doing a large share of the drafting.<br> Contribute to the team's evolving norms around AI-augmented engineering: what works, what does not, where human judgement is non-negotiable, and how to structure tasks for reliable AIassisted execution.<br> Work within the Shape Up delivery model, engaging with pitches during shaping, committing to delivery within cycle, and surfacing scope or complexity concerns proactively rather than after the fact.<br> Collaborate closely with the QA function to ensure integrations are testable, with agreed acceptance criteria, contract tests, and monitoring in place before delivery is considered complete.<br> Use Linear, Notion, and GitLab as standard tooling across work tracking, documentation, and CI/CD.<br> About you You are an engineer who takes integration work seriously as a discipline, not just plumbing between systems.<br> You understand that the quality of an integration shows up in production at the worst possible moment, so you build with reliability and observability in mind from the start.<br> You are comfortable working across both modern serverless architectures and legacy codebases, and you communicate clearly enough with technical partners to get integrations right the first time rather than the third.<br> Equally important: you are an experienced practitioner of AI-native engineering.<br> You do not use Claude Code to autocomplete lines of code.<br> You use it to think through an approach, decompose ambiguous requirements into executable steps, generate and iterate on implementation, and produce output you are prepared to own and defend.<br> You have enough experience with agentic workflows to know their limits, and enough engineering rigour to close the gap where they fall short.<br> Excellent written and verbal English communication skills; able to engage with technical partners and internal teams across time zones with clarity and professionalism Strong commercial experience building and maintaining third-party integrations using REST APIs, webhooks, and event-driven patterns Solid Node.<br>js and TypeScript development experience, with the ability to build production-quality backend services and integrations independently Ability to read, understand, and work within a .<br>NET / C# codebase; you do not need to be a .<br>NET specialist, but you cannot be blocked by one Working knowledge of SQL and relational databases; comfortable writing and reviewing queries, understanding data access patterns, and reasoning about integration data flows Demonstrated experience using Claude Code or equivalent agentic AI tooling as a core part of your engineering workflow; able to take a loosely defined capability, structure it into a delivery plan using AI, and drive it through to production-quality output with appropriate verification at each stage Strong engineering judgement when working with AI-generated code; you know what to trust, what to verify, and what to rewrite, particularly at API boundaries and in integration-critical paths.<br> Strong attention to detail in API contract design, error handling, and edge-case coverage; integrations you build do not silently fail Highly desirable Hands-on experience with AWS Lambda and serverless architectures, including event-driven patterns and infrastructure-as-code tooling such as Terraform Experience integrating with POS systems, payment processors, or hospitality platforms in a commercial environment Familiarity with AI agent orchestration, prompt engineering for code generation tasks, and context management in multi-step agentic workflows Familiarity with observability tooling (Datadog or equivalent) for monitoring integration health, alerting on failures, and diagnosing production issues Experience working in Linear, Notion, and GitLab as a day-to-day engineering toolchain Experience working in Shape Up, Kanban, or other non-sprint delivery models with a strong sense of personal delivery accountability Exposure to multi-region or multi-market SaaS environments, where integration behaviour may vary by geography or partner configuration What's in it for you You will be working on integrations that restaurant operators depend on every day, at a moment when the team is actively rebuilding how those integrations work.<br> The shift from a complex legacy integration layer to a modern, event-driven microservices architecture is a genuine technical problem, and you will have real ownership of meaningful parts of it.<br> The work spans new partner onboarding into North America, the modernisation of existing POS and payment integrations, and an engineering culture that treats AI-native delivery as a first-class discipline.<br> If you want to grow your skills across serverless architecture, integration design, and agentic engineering on a platform that touches tens of thousands of venues, you will find genuine scope to do that here.<br> Why join us A team built on genuine care for the people we work with and the customers we serve.<br> We work remotely, we hold each other to a high standard, and we are committed to building a team that reflects the diversity of the communities and industries we serve.<br> We welcome applications from candidates of all backgrounds.<br></span> </div>
Infoquest
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Infoquest At Infoquest, we believe that better decisions shape better futures.<br> We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them.<br> By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.<br> As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy.<br> This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.<br> Why We Exist In today’s world, decisions can’t wait.<br> Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high.<br> Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.<br> Our role is simple but powerful: we make inaccessible knowledge accessible fast.<br> The Associate Journey As an Associate, you’ll be at the center of this mission.<br> Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.<br> Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation.<br> On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries.<br> Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards.<br> With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.<br> This isn’t a back-office role.<br> You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively.<br> Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.<br> What You’ll Do Get Smart on New Markets: Quickly understand industries, trends, and client needs.<br> Learn how to absorb information fast and translate it into effective sourcing strategies.<br> Expert Sourcing: Use LinkedIn, databases, and online tools to identify and source experts across industries.<br> Be resourceful and creative in finding the right people who can deliver real impact.<br> Initial Outreach: Contact potential experts through cold calls, emails, and messages.<br> Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.<br> Convincing and Negotiation: Persuade and engage experts by building trust, handling objections, and securing participation in projects.<br> Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.<br> Qualification: Conduct screening calls to assess expertise and fit.<br> Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.<br> Compliance and Data Security: Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.<br> KPI Achievement: Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations.<br> Performance-based bonuses reward Associates who achieve and exceed their KPIs.<br> What We’re Looking For 0–4 years of professional experience.<br> Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.<br> Strong command of English with excellent writing and communication skills.<br> Time management and organizational skills to handle multiple projects at once.<br> A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.<br> A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.<br> Bonus Points If You Have Relevant internships or experience in business, consulting, or commercial fields.<br> An entrepreneurial spirit with a passion for building and creating.<br> Fluency in Arabic and/or French.<br> What We Offer ✨ A competitive salary, company merchandise, and the chance to grow with a high-speed startup.<br> Clear career progression and access to learning & development programs.<br> High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.<br> A vibrant workspace in the Beirut Digital District.<br> Team events, dinners, and bonding activities that make work more fun.<br> Our Interview Process We keep it simple, transparent, and engaging: Initial Screening Interview Case Study Interview In-Person Interview + Meet the Team Offer Call A Note from Us At Infoquest, diversity is our strength.<br> We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.<br> “Don’t worry if you don’t match every requirement.<br> What matters most is your drive, potential, and willingness to learn.<br>”</span> </div>
Confidential
Lebanon - Beirut
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.</p>
<h4>Business Unit Overview</h4>
<p>As a Tax Associate, you will contribute to tax compliance and advisory engagements, assist in preparing corporate tax returns and calculations, payroll and social security calculations, value-added tax and support research on tax legislation and regulatory developments. You will work alongside experienced professionals, gaining hands-on experience in a dynamic and evolving tax environment. You are expected to have strong technical tax expertise, hands-on experience in Lebanese corporate tax compliance and advisory and a solid accounting or tax academic background.</p>
<h4>How you’ll contribute</h4>
<ul>
<li>Support the preparation and review of corporate income tax, withholding tax, and VAT returns, calculations, and filings in line with applicable tax laws and regulations.</li>
<li>Assist in delivering tax advisory services across corporate tax, withholding tax, and VAT matters, including technical research and analysis.</li>
<li>Prepare technical tax memos, reports, and supporting documentation for client engagements.</li>
<li>Support responses to tax authority queries, audits, and assessments related to corporate tax, withholding tax, and VAT.</li>
</ul>
<h4>What you’ll bring</h4>
<p><strong>Technical skills</strong></p>
<p><strong>Must have</strong></p>
<ul>
<li>Prior experience in a professional services environment (audit, tax, advisory).</li>
<li>Strong accounting skills, including the ability to read and interpret financial statements, trial balances, transactional flows, profit and loss analyses, and cash flow movements.</li>
<li>Good understanding of Lebanese corporate tax compliance processes, including returns, filings, and statutory deadlines. Strong attention to detail and accuracy in tax filings.</li>
<li>Ability to prepare corporate tax computations and reconciliations based on accounting data.</li>
<li>Experience in tax research and interpretation, with the ability to understand how legislation applies in practice and prepare summaries, alerts, and client-ready explanations.</li>
<li>Proficiency in Microsoft Excel (pivot tables, tax computations, reconciliations, data analysis).</li>
<li>Ability to use AI-based tools for tax computations, report drafting, and research efficiency.</li>
<li>Ability to communicate technical matters clearly and concisely to internal teams and clients.</li>
<li>A proactive mindset with the ability to identify issues early and flag risks.</li>
</ul>
<p><strong>Good to have</strong></p>
<ul>
<li>Knowledge of double tax treaties and familiarity with OECD guidelines.</li>
<li>Experience working with multiple clients and managing competing deadlines.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviors of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
Confidential
Lebanon - Beirut
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.</p>
<h4>Business Unit Overview</h4>
<p>As a Tax Associate, you will contribute to tax compliance and advisory engagements, assist in preparing corporate tax returns and calculations, payroll and social security calculations, value-added tax and support research on tax legislation and regulatory developments. You will work alongside experienced professionals, gaining hands-on experience in a dynamic and evolving tax environment. You are expected to have strong technical tax expertise, hands-on experience in Lebanese corporate tax compliance and advisory and a solid accounting or tax academic background.</p>
<h4>How you’ll contribute</h4>
<ul>
<li>Support the preparation and review of corporate income tax, withholding tax, and VAT returns, calculations, and filings in line with applicable tax laws and regulations.</li>
<li>Assist in delivering tax advisory services across corporate tax, withholding tax, and VAT matters, including technical research and analysis.</li>
<li>Prepare technical tax memos, reports, and supporting documentation for client engagements.</li>
<li>Support responses to tax authority queries, audits, and assessments related to corporate tax, withholding tax, and VAT.</li>
</ul>
<h4>What you’ll bring</h4>
<p><strong>Technical skills</strong></p>
<p><strong>Must have</strong></p>
<ul>
<li>Prior experience in a professional services environment (audit, tax, advisory).</li>
<li>Strong accounting skills, including the ability to read and interpret financial statements, trial balances, transactional flows, profit and loss analyses, and cash flow movements.</li>
<li>Good understanding of Lebanese corporate tax compliance processes, including returns, filings, and statutory deadlines. Strong attention to detail and accuracy in tax filings.</li>
<li>Ability to prepare corporate tax computations and reconciliations based on accounting data.</li>
<li>Experience in tax research and interpretation, with the ability to understand how legislation applies in practice and prepare summaries, alerts, and client-ready explanations.</li>
<li>Proficiency in Microsoft Excel (pivot tables, tax computations, reconciliations, data analysis).</li>
<li>Ability to use AI-based tools for tax computations, report drafting, and research efficiency.</li>
<li>Ability to communicate technical matters clearly and concisely to internal teams and clients.</li>
<li>A proactive mindset with the ability to identify issues early and flag risks.</li>
</ul>
<p><strong>Good to have</strong></p>
<ul>
<li>Knowledge of double tax treaties and familiarity with OECD guidelines.</li>
<li>Experience working with multiple clients and managing competing deadlines.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviors of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
Confidential
Lebanon - Beirut
Senior Accountant (FMCG)
<br>Job Title: Senior Accountant Industry: Fast-Moving Consumer Goods (FMCG) Location:
<br>Lebanon Employment Type: Full-Time Reports to: Finance Manager / Chief Financial Officer
<br>About the Role
<br>We are seeking a highly analytical and detail-oriented Senior Accountant to join our finance
<br>team in the Fast-Moving Consumer Goods (FMCG) sector in Lebanon. The ideal candidate will
<br>be responsible for overseeing the daily accounting operations, ensuring the accuracy of financial
<br>records, managing inventory accounting, and ensuring strict compliance with Lebanese tax
<br>regulations and accounting standards. This role requires a proactive professional with strong
<br>ERP experience and a solid understanding of the fast-paced FMCG environment.
<br>Key Responsibilities
<br>General Accounting and Financial Reporting
<br>You will manage all aspects of the general ledger, including month-end and year-end closing
<br>processes. You are responsible for preparing accurate and timely financial statements, including
<br>balance sheets, income statements, and cash flow statements. The role involves performing
<br>daily bank reconciliations, managing cash flow tracking, and reviewing journal entries to ensure
<br>proper classification of accounts.
<br>Inventory and Cost Accounting
<br>In the FMCG sector, inventory management is critical. You will oversee inventory accounting,
<br>including stock valuations, cost of goods sold (COGS) calculations, and variance analysis. You
<br>will coordinate with the supply chain and warehouse teams to conduct periodic physical
<br>inventory counts and reconcile discrepancies. Additionally, you will analyze manufacturing and
<br>operational costs to identify areas for cost reduction and efficiency improvement.
<br>Accounts Payable and Receivable
<br>You will monitor and manage accounts payable and receivable aging reports. You must ensure
<br>the timely processing of vendor payments and actively follow up on outstanding client
<br>receivables. Maintaining accurate records of supplier contracts, terms, and discounts is also a
<br>key part of this responsibility.
<br>Tax and Regulatory Compliance
<br>A critical component of this role is ensuring compliance with local regulations. You will prepare,
<br>review, and submit periodic tax declarations, including Value Added Tax (VAT), payroll taxes, and
<br>corporate income tax, in strict compliance with the Lebanese Ministry of Finance regulations.
<br>You must also ensure compliance with National Social Security Fund (NSSF) requirements and
<br>accurate payroll accounting, while staying updated on changes in Lebanese tax laws and
<br>regulations.
<br>Audit and Internal Controls
<br>You will assist in the preparation of schedules and documentation for external and internal
<br>audits, liaising directly with external auditors to ensure a smooth process. You will also be
<br>tasked with developing, implementing, and maintaining internal accounting controls and
<br>standard operating procedures to safeguard company assets.
<br>Required Qualifications
<br>Education and Certification
<br>You must hold a Bachelor’s degree in Accounting, Finance, or a closely related field. A Master’s
<br>degree is considered a plus. Professional certification such as CPA, CMA, or ACCA is highly
<br>preferred.
<br>Experience
<br>You should have a minimum of 5 to 7 years of progressive accounting experience, with at least 2
<br>to 3 years specifically within the FMCG or manufacturing industry. Experience with fast-paced
<br>environments and managing multiple priorities is essential.
<br>Technical Skills
<br>Strong knowledge of International Financial Reporting Standards (IFRS) and Lebanese
<br>accounting standards is required. You must have in-depth understanding of Lebanese tax laws,
<br>VAT, and NSSF regulations. Proficiency in using major ERP systems such as SAP, Oracle, or
<br>Microsoft Dynamics is essential. Advanced Microsoft Excel skills, including Pivot tables,
<br>VLOOKUP, and financial modeling, are required.
<br>Soft Skills
<br>You should possess excellent analytical and problem-solving abilities with a high level of
<br>accuracy and attention to detail. Strong communication and interpersonal skills are essential,
<br>with the ability to collaborate effectively across departments. You must be able to work under
<br>pressure and meet tight deadlines in a fast-paced environment.
<br>Languages
<br>Professional fluency in both English and Arabic (written and spoken) is required.
<br>What We Offer
<br>We offer a competitive salary and benefits package tailored to the Lebanese market. You will
<br>have opportunities for professional growth and career advancement within a leading FMCG
<br>company, operating in a dynamic and collaborative work environment. Join a team that values
<br>excellence, innovation, and continuous improvement
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview As Partnerships Manager, you will support the development and delivery of PepsiCo’s partnerships and social impact agenda across Saudi Arabia and the broader Middle East. The role focuses on building relationships with external organizations, developing impactful programs, and identifying opportunities that strengthen PepsiCo’s connection with communities, partners, and key stakeholders. Working closely with Communications, Marketing, and Public Policy among other functions, you will help bring programs and partnerships to life while contributing to PepsiCo’s reputation and purpose agenda across the region. Responsibilities Partnerships & Stakeholder Engagement Build and maintain relationships with nonprofit organizations, educational institutions, industry platforms, innovation and cultural organizations, and community partners across the region. Identify partnership opportunities that support PepsiCo’s business priorities, reputation goals, and social impact agenda. Develop and execute partnership plans, ensuring strong collaboration and delivery. Collaborate with Public Policy and Government Affairs teams on partnerships involving government, semi-government, or public sector entities where relevant. Coordinate with internal stakeholders and external partners to ensure programs are executed effectively. Maintain a database of existing and potential partners and track partnership performance, milestones, and commitments. Social Impact Programs Develop and execute social impact initiatives across Saudi Arabia and the Middle East. Manage day-to-day implementation of flagship programs focused on areas such as youth development, entrepreneurship, education, innovation, community development, food security, and sustainable agriculture. Coordinate program timelines, budgets, reporting, partner management, measurement of results, and overall program governance. Identify opportunities to strengthen existing programs and introduce new initiatives that create meaningful impact in communities. Define success measures for partnerships and social impact programs and support the tracking and reporting of outcomes and impact. Track program budgets and spending, ensuring initiatives are delivered in line with PepsiCo policies and regulations. Support employee volunteering and community engagement opportunities linked to PepsiCo’s social impact agenda. Platforms, Events & Engagement Opportunities Identify and support opportunities for PepsiCo to participate in relevant regional platforms, events, and initiatives aligned with the company’s priorities. Work with internal teams and external partners to develop activations, collaborations, and engagement opportunities around key programs and partnerships. Support the planning and execution of partnership-related events, launches, workshops, and stakeholder engagements. Stay informed on developments across innovation, youth, sustainability, sports, culture, and community development to identify opportunities relevant to PepsiCo. Communications & Storytelling Work closely with Communications teams to identify stories, content opportunities, and engagement moments linked to partnerships and social impact programs. Bring forward ideas for initiatives, campaigns, and collaborations that can strengthen PepsiCo’s reputation and presence across the region. Support the development of program narratives, impact stories, case studies, and content that showcase PepsiCo’s contribution to communities. Gather program results, beneficiary stories, and partner testimonials that can be used across internal and external communications channels. Support the identification of relevant awards, recognition opportunities, and external platforms that align with PepsiCo's priorities and programs. Qualifications Qualifications & Experience Bachelor’s degree in Communications, Business, Public Affairs, Social Sciences, International Relations, or a related field. 7-9 years of experience in partnerships, communications, corporate affairs, social impact, stakeholder engagement, or related fields. Experience working with nonprofits, educational institutions, industry platforms, cultural organizations, community groups, or similar partners. Strong understanding of the Middle East region, particularly Saudi Arabia and the GCC. Excellent relationship-building and stakeholder management skills. Strong written and verbal communication skills in both English and Arabic. Experience managing projects involving multiple stakeholders and workstreams. Strong organizational skills and attention to detail. Willingness to travel across the Middle East region as required. Preferred Competencies Strong communication and storytelling skills. Ability to identify opportunities and turn ideas into actionable programs. Comfortable building relationships and working across different functions and markets. Creative thinker with a practical approach to execution. Strong project management and coordination skills. Collaborative, proactive, and comfortable working in a fast-paced environment. Passion for community impact, partnerships, and purpose-driven initiatives.</p> </div>
Client of United Nation careers
Lebanon - Beirut
<p>Result of Service The report prepared should be in Arabic in electronic format. Minimum report submitted should not be less than 30 pages minimum. The report must be supported by reliable figures and numbers. A 2 to 4 pages executive summary of the report. Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission. Work Location Remote Expected duration 16 weeks</p>
<p>Duties and Responsibilities GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals . In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission s Open Source Software Strategy promotes a Think Open approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations . France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interminist riel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration . Within the Arab region, Saudi Arabia s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development.</p><p><strong>Desired Candidate Profile</strong></p><p>A Master's degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable. Previous experience in policy development is desirable. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in Arabic and English is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>
Right To Play
Lebanon - Mount Lebanon
<p>Terms of Reference (ToR) Consultancy: Safeguarding/PSEAH</p><p>1. Background Right To Play is a global organization that protects, educates and empowers children to rise above adversity through the power of play. We work with children in some of the most difficult and dangerous places on earth, helping them to stay in school and graduate, to resist exploitation and overcome prejudice, to prevent disease and to heal from war and abuse. For 25 years, Right To Play (RTP) has delivered programs with impact in both development and humanitarian contexts. As pioneers in a unique approach to learning, both inside and outside of the classroom, we harness play, one of the most fundamental forces in a child's life, to help children dismantle barriers and embrace opportunities. We are a leading development organization focused exclusively on using the power of play to transform children's lives.</p><p><b>Project Summary</b></p><p>EQIE: RTP Lebanon is leading a program called "Enhancing Quality and Improved Education 2.0" (EQIE 2.0) funded by NORAD. The program covers South (1 Palestinian camp-Ain Helwe) and North (2 Palestinian camps-Beddawi and Naher Bared). In 2026, the EQIE program supports 720 children in the second grade, across two governorates and three locations, helping them improve their foundational skills in Arabic reading and writing while also supporting their emotional well-being. Sessions cover psychosocial support and psychological first aid to help children navigate times of crisis, build resilience, and cope with challenges. The program additionally focuses on strengthening RTP implementing NGO partner Beit Atfal Somoud, primarily in capacity building staff and facilitators in play-based best practices for supporting children. The program runs from 2025 to 2029, working with the same children across the years to ensure their learning loss faced is addressed.</p><p>Makani : Makani is a 1-year project (Jan Dec 2026) funded by UNICEF. The project is a non-formal education with child protection integrated through a multi-service centers approach. The project is in partnership with 2 local organizations (Farah Association and Sama for Development) and targets children and adolescents (6-17 yrs) through non-formal education and Community based PSS services in South area for children who have been affected by the crisis.</p><p>Game Changers : Is a 2-year project funded by Slaight Foundation. The project is in partnership with Basmeh and Zaytouna, local partner, and aims to support crisis-affected children and adolescents (8-16 yrs) in Lebanon through Sports based-Psychosocial Support (PSS) and Social-Emotional Learning. The project is implemented in Beirut/Mount Lebanon, North, and Bekaa and 18 facilitators will be equipped to deliver Sports for PSS sessions to 2050 children and adolescents. The project focuses on establishing community-based child protection committees with a purpose of localizing child protection mechanisms and local communities serving as enablers for children s wellbeing.</p><p>Play in Emergencies: The project is a 2-year project funded by Nando and Elsa Peretti Foundation. It is implemented in Saida and Sarafand, South Lebanon. The project aims to strengthen child protection and reduce violence against children and youth in conflict-affected areas of South Lebanon by improving emotional well-being and protective environments. Responding to the compounded impacts of conflict, disrupted education, limited access to safe spaces, and socio-economic instability, the project delivers integrated Child Protection (CP) and Community-Based Psychosocial Support (CBPSS) interventions for 600 children and adolescents (6 18 years) across South over two phases, implemented through two community centers and supported by a team of nine trained facilitators. The project concluded its first cycle before the 2026 war. Starting August 2026, cycle 2 will kick off in partnership with a new local partner (selection process is ongoing).</p><p>Right To Play is committed to strengthen partners capacity to work effectively in Lebanon, the INGO seeks a qualified consultant to design and deliver capacity building to create or strengthen their safeguarding capacity inclusive of investigative procedures.</p><p>2. Scope of Work</p><p>The scope of the consultancy will depend on how soon a Safeguarding consultant can be recruited and his/her capacity. Ideally, to ensure partner ownership of the process, we would like the funded partners to lead on the development of a safeguarding capacity building plan, with technical oversight from the consultant and the RTP safeguarding focal points and global safeguarding specialist. Right To Play aims to engage a consultant to support the 5 partner organizations in strengthening existing or creating safeguarding capacity and procedures in program management, to ensure all staff have the capacity to design and deliver on their initiatives, to the highest standards of safeguarding and minimum standards in protection. As such, we are currently envisaging a maximum of 60 days (see breakdown below) over the 5-month period (August-December 2026) .The role will be based in Beirut, with regular travel required to project implementation areas across different locations. Due to access and security restrictions in hazardous areas, some activities may be conducted remotely as needed.</p><ul><li><br></li></ul><p><b>4. Qualifications</b></p><p>Right To Play seeks an energetic, thoughtful, and committed consultant(s). The successful candidate(s) will have experience in providing and/or coordinating support to local organizations.</p><p>Essential</p><ul><li>Degree in social sciences, social work, human rights and preferably with a focus on child safeguarding/ child protection/ child rights. Relevant experience would compensate for lack of educational background</li><li>Experience designing and implementing comprehensive safeguarding systems for aid/humanitarian organizations</li><li>Understanding of international best practice on safeguarding</li><li>Experience designing and implementing referral pathways and confidential incident reporting systems within the </li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree in social sciences, social work, human rights and preferably with a focus on child safeguarding/ child protection/ child rights. Relevant experience would compensate for lack of educational background</p><p>Experience designing and implementing comprehensive safeguarding systems for aid/humanitarian organizations</p><p>Understanding of international best practice on safeguarding</p><p>Experience designing and implementing referral pathways and confidential incident reporting systems within the Lebanese context</p><p>Ability to communicate technical concepts clearly to partners</p><p>Excellent interpersonal skills and the ability to engage appropriately with partners staff across various job functions</p><p>The person or firm engaged will be expected to have worked with safeguarding, protection, child protection and gender in both development and emergency settings</p><p>Excellent written and fluent in English and Arabic</p><p>Previous knowledge of Right To Play and partner an asset</p><p>Knowledge on trauma informed care - psychological first aid</p>
UN
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Deliverable 1: Inception Report Including refined methodology, sampling framework, tools, workplan, ethical safeguards. Deliverable 2: Desk Review Note Summary of policy and evidence landscape. Deliverable 3: Data Collection Tools Survey instruments, KII/FGD guides, accessibility plan. Deliverable 4: Preliminary Findings Presentation Emerging findings. Including: 1. Executive Summary 2. Context Analysis 3. Disability and Social Protection Landscape 4. Findings on Impact of Social Assistance 5. Inclusion/Exclusion Analysis 6. Adequacy Analysis 7. Institutional/System Review 8. Good Practices / Social Change Initiative Lessons 9. Policy Options 10. Recommendations<br> Work Location<br>Remotly<br> Expected duration<br>18 weeks<br> Duties and Responsibilities<br>Background The State of Palestine continues to face a complex web of development challenges compounded by protracted occupation, movement restrictions, recurrent conflict, economic downturn, and growing poverty. These pressures have disproportionately affected persons with disabilities, who often experience multiple and intersecting forms of exclusion linked to income poverty, inaccessible services, discrimination, mobility constraints, unemployment, and difficult coping mechanisms. Recent evidence indicates that Palestine has made important strides toward strengthening a more inclusive social protection system, including through reforms of the National Cash Transfer Programme (NCTP) , the introduction in 2024 of rights-based social allowances for persons with severe disabilities and other vulnerable groups, strengthening of the Social Registry, and greater attention to disability-responsive policy frameworks . At the global level, the 2025 Amman-Berlin Declaration on Global Disability Inclusion reaffirmed that all development programmes should be inclusive of and accessible to persons with disabilities, while setting a target that at least 15 percent of country-level development programmes pursue disability inclusion as an explicit objective (“15 percent for the 15 percent”). It also reaffirmed meaningful participation of Organizations of Persons with Disabilities (OPDs) and alignment with the Convention on the Rights of Persons with Disabilities (CRPD) . Within this context, there is a strong need to generate robust evidence on the impact of social assistance on the lives of persons with disabilities in Palestine, including whether current forms of assistance are adequate, equitable, disability-responsive, gender-sensitive, and impactful in improving wellbeing, autonomy, inclusion, and resilience. To this end, the Palestinian Ministry of Social Development (MoSD) submitted a technical cooperation request to the United Nations Economic and Social Commission for Western Asia (ESCWA) to support the conduct of a study assessing, both quantitatively and qualitatively, the impact on approximately 15,000 persons with severe disabilities’ who were in 2024 enrolled into the social allowance component for this specific group, aiming to improve the following markers of social and economic wellbeing: - maintain an adequate standard of living by guaranteeing a minimum level of income, thereby - ensuring that their essential needs are met and that - inequality vis-à-vis other social groups is reduced This exercise will be contextualized with earlier assessments carried out by ESCWA’s Social Protection Team in 2023 during a technical advisory mission to the Ministry in Ramallah. During that mission, ESCWA experts applied the Social Protection Programme Rapid Assessment Framework (SPP RAF) developed by ESCWA to the database of National Cash Transfer Programme (NCTP) beneficiaries and applicants. In addition, the team reviewed the revised Proxy Means Test (PMT) formula to identify inclusion and exclusion errors, conducted a clustering analysis of beneficiaries, identified key gaps and needs, and proposed recommendations to enhance the efficiency and effectiveness of the programme. The study on the impact of Social Services on Persons with Disability on income and economic wellbeing will support national stakeholders, development partners, and disability rights advocates in identifying policy options to strengthen the rights of persons with disabilities including inclusive social protection and to ensure that no person with disability is left behind. Tasks - Duties and responsibilities The purpose of the assignment is to study, assess and analyze the impact of social allowance component and the procurement of social protection services from qualified service providers on persons with severe disabilities in Palestine, with particular attention to income security and maintaining a standard of living, guaranteeing that essential needs are met. As such a key outcome of the study will not only be to what extent the poverty gap of this group has been narrowed, but also how the income support provided ensured that the essential consumption and disability related needs of this group have been met by receiving the allowance. As such, the targeting accuracy and the adequacy of the benefit levels will be additional key outcome parameters of the impact study. Complementarily, the study will also aim to address related aspects like accessibility, gender equality, dignity, and thereby will identify recommendations for potential reforms of the allowance component. The study will provide the Government of Palestine and partners with a practical roadmap to transform existing social assistance into a more inclusive, adequate, rights-based and disability-responsive social protection system, aligned with national priorities and international commitments. The overall objective is to assess how social assistance (and cash assistance) contributes to improving the socio-economic well-being, inclusion, and realization of the rights of persons with disabilities in Palestine. The study shall also provide a comparative analysis between persons with disabilities who receive social assistance and those who are not covered by these programmes. It is also expected to focus on policy level reforms related to persons with disabilities. The study is expected to determine whether the programme has achieved stated objective(s), and if any adjustments are needed going forward, (especially given changing social/political/economic circumstances etc.). Thereby using the original policy objective of the programme as the study's guiding question. Specifically, the study will: • Analyse existing social assistance programmes available to Persons with Disabilities in Palestine, including cash transfers, disability allowances, in-kind support, emergency assistance, subsidies, case management, and referral systems as well as the procurement of social protection services from qualified service providers. An evidence based assessment will be conducted using the advance version of the SPP RAF, subject to the availability of up to date data on PWD beneficiaries and non beneficiaries. • Assess impact on beneficiaries of social assistance and their households, including poverty reduction; improved access to health care, assistive devices, rehabilitation, and medicines; improved access to education, mobility, and transport, employment, social participation, and community inclusion, among others. • Examine adequacy, regularity, and predictability of benefits relative to disability-related extra costs (transport, care, assistive devices, rehabilitation, medication, lost earnings, etc.). • Assess inclusion and exclusion patterns, including barriers faced by vulnerable groups such as women and girls with disabilities; children with disabilities; older persons with disabilities; conflict-affected and displaced households • Review institutional set-ups and service delivery mechanisms, including registration, targeting, disability assessment, grievance redress, outreach, accessibility, payment systems, case management, and data systems. • Document lessons learned and promising practices, including experiences emerging from the Social Change Initiative and other rights-based disability inclusion efforts. • Generate evidence-based recommendations for a more disability-inclusive, shock-responsive, rights-based social protection system in Palestine.<br> Qualifications/special skills<br>A Master's degree or equivalent in social policy, economics, public policy, development studies, disability studies, sociology, or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of professional experience in social policy, economics, public policy, disability inclusion, social protection, or related fields is required. A minimum of 5 years of experience working with government institutions, public agencies, or international organizations on social protection systems, disability inclusion, public policy, social assistance programmes, or related socio-economic development issues is required. Demonstrated experience in conducting quantitative and qualitative research, policy analysis, and socio-economic assessments is required. Strong knowledge of disability-inclusive development, rights-based approaches, and the Convention on the Rights of Persons with Disabilities (CRPD) is required. Proven experience in drafting analytical reports, policy papers, or assessments for governments, UN agencies, or international organizations is desirable. Familiarity with the Palestinian social protection and disability policy context is desirable. Experience coordinating with multiple stakeholders, including governmental entities, OPDs, UN agencies, NGOs, and development partners, is desirable. Excellent analytical, drafting, facilitation, and communication skills are required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
OLX Lebanon
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About OLX Lebanon OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses.<br> Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.<br> OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users.<br> Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.<br> We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.<br> About the role As a Data Engineer at OLX Lebanon, you will help own and evolve the company's modern data platform and ensure that trusted, timely data is available to the business.<br> You will work across the end-to-end data lifecycle: integrating operational and third-party sources, building and maintaining reliable data pipelines, modelling data for analytics, supporting business intelligence, and operating the platform in production.<br> The role is suited to an experienced engineer who can work independently and take meaningful ownership of a production data environment.<br> Own, operate, and continuously improve OLX Lebanon's production data platform and its core ingestion, transformation, and serving workflows.<br> Design, build, maintain, and troubleshoot reliable batch and incremental data pipelines from operational databases, APIs, cloud storage, and third-party systems.<br> Develop and maintain scalable warehouse models across raw, staging, intermediate, dimensional, and reporting layers.<br> Develop, optimize, and review SQL and Python used for ingestion, transformation, reconciliation, automation, and operational tooling.<br> Build and maintain transformation-as-code workflows using dbt or comparable modern data transformation frameworks.<br> Implement robust production patterns including idempotent processing, retries, schema evolution, scheduling/orchestration, monitoring, alerting, and failure recovery.<br> Ensure data quality and accuracy through automated tests, source-to-target reconciliation, freshness checks, and clear operational controls.<br> Own and support cloud data warehouse workloads, including performance, access, reliability, and cost optimisation.<br> Work with object storage and cloud services used for data ingestion and platform operations, particularly AWS/S3 and related services.<br> Support Power BI and the analytics layer by providing well-modelled, documented, performant datasets and by helping build or troubleshoot reports when required.<br> Partner closely with OLX Data Team as they own business requirements, metric interpretation, and an increasing share of Power BI dashboard development.<br> Collaborate with product, engineering, marketing, growth, finance, advertising, and other business teams through the analytics team where appropriate.<br> Apply strong software-engineering practices including Git-based version control, code review, testing, documentation, deployment discipline, and reusable design.<br> Maintain appropriate data access, privacy, security, and governance controls for sensitive and business-critical data.<br> Document pipelines, models, dependencies, operational procedures, and architecture so that the platform can be supported by more than one engineer.<br> A fast-paced, high-performing team.<br> Learning & Development opportunities.<br> #LebanonOLX Hold a Bachelor’s degree in a relevant field or equivalent professional experience.<br> Approximately 4+ years of relevant data engineering experience for mid-senior candidates; Senior candidates should demonstrate deeper independent ownership rather than relying on years alone.<br> Hands-on experience building and operating production ETL/ELT pipelines and cloud-based analytical data platforms.<br> Strong experience with at least one modern cloud data warehouse or lakehouse platform such as Snowflake, Amazon Redshift, Azure Synapse, Google BigQuery, Databricks, or equivalent.<br> Strong hands-on SQL and Python experience.<br> Familiar with dimensional modelling, analytical warehouse design, and working with large-scale datasets.<br> Understanding of dbt is strongly preferred; equivalent transformation-as-code approaches or strong SQL modelling understanding is acceptable.<br> Understanding of cloud infrastructure and object storage concepts.<br> Comfortable with BI and analytics workflows; familiarity with Power BI is a plus.<br> Excellent SQL and strong Python engineering skills.<br> Ability to diagnose production data issues independently across ingestion, transformation, warehouse, and BI layers.<br> Strong Git, code review, testing, documentation, and software-engineering practices.<br> Ability to balance reliability, performance, maintainability, and cloud cost.<br> Ability to communicate technical issues clearly to analysts, engineers, managers, and non-technical stakeholders.<br> Strong written and verbal English.<br> Show attention to detail, analytical thinking, and a continuous learning mindset.<br> Be driven, self-motivated, and able to handle pressure in a fast-paced environment.<br> Live the team values: Simpler.<br> Better. Faster.</span> </div>