Operation Specialist Jobs - zahle Lebanon

Description: <br>We are seeking an Admissions Specialist to support prospective students throughout the university application and enrolment process. <br> <br>The successful candidate will communicate regularly with students, universities, embassies, partner institutions and internal departments to ensure that applications and documents are completed accurately and within the required deadlines. <br> <br>Key Responsibilities: <br> <br>Guide students through the university admissions and application process. <br>Explain admission requirements, required documents and application steps. <br>Collect, review, organise and follow up on student documents. <br>Monitor application progress and ensure deadlines are met. <br>Communicate professionally with students through email, WhatsApp and phone. <br>Coordinate with universities, embassies, partner institutions and internal departments. <br>Support students with interview preparation, visa documentation and enrolment procedures when required. <br>Maintain accurate and up-to-date student records using CRM and internal systems. <br>Follow up on missing documents and outstanding actions. <br>Refer complicated or escalated cases to the relevant supervisor. <br>Assist with administrative duties related to student applications. <br> <br>Requirements: <br> <br>Bachelor’s degree in business administration, education, communication, management or a related field. <br>One to two years of relevant experience. <br>Fluent in written and spoken English and Arabic. <br>Strong communication, organisational and time-management skills. <br>Excellent attention to detail and ability to meet deadlines. <br>Comfortable using phone, email, WhatsApp, CRM systems and digital collaboration tools. <br>Professional, proactive, solution-focused and student-centred. <br>Experience in education or student services is an advantage. <br> Working Schedule: <br> <br>Monday to Friday: 9:00 a.m. to 6:00 p.m., with a one-hour break. <br>Saturday: 9:00 a.m. to 1:30 p.m., with a 30-minute break

For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle. <br> <br>The Opportunity <br> <br>Seeking an experienced Quality & Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations. <br> <br>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles. <br> <br>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle. <br> <br>Key Responsibilities: <br> <br>1. Quality & Food Safety Leadership <br>Develop, implement and continuously improve KMR's Quality and Food Safety Management System. <br>Establish quality standards, procedures, specifications and control measures across manufacturing operations. <br>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards. <br>Maintain a strong preventive food safety culture across the organization. <br>Provide senior management with regular reporting on quality performance, risks and improvement priorities. <br> <br>2. HACCP & Food Safety Systems <br>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems. <br>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls. <br>Monitor Critical Control Points and verify that controls are consistently effective. <br>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented. <br>Maintain food safety documentation, records and traceability systems. <br> <br>3. Incoming Materials & Supplier Quality <br>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products. <br>Work closely with Procurement and suppliers to ensure compliance with agreed specifications. <br>Conduct supplier quality assessments and performance reviews. <br>Lead investigations into raw-material-related quality issues and implement corrective actions. <br>Support supplier qualification and approval processes. <br> <br>4. Production Quality Control <br>Establish effective quality control procedures throughout the production process. <br>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions. <br>Ensure quality checks are properly documented and deviations are immediately addressed. <br>Partner with Production to identify root causes of quality issues and prevent recurrence. <br>Drive reduction of product defects, waste, rework and customer complaints. <br> <br>5. Finished Product & Laboratory Management <br>Establish testing requirements for raw materials, in-process products and finished goods. <br>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories. <br>Review laboratory results and ensure timely action on non-conformities. <br>Monitor product shelf-life and stability requirements. <br>Maintain accurate technical specifications and product quality records. <br> <br>6. Regulatory & Compliance <br>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements. <br>Monitor changes in food regulations and assess their impact on KMR products and processes. <br>Maintain all required quality and regulatory documentation. <br>Act as the key quality contact during regulatory inspections and external audits. <br>Ensure corrective actions resulting from inspections or audits are implemented effectively. <br> <br>7. Customer Quality & Complaints Management <br>Own the investigation and resolution of customer quality complaints. <br>Establish a structured complaint analysis and corrective action process. <br>Identify recurring trends and implement preventive measures. <br>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners. <br>Monitor customer quality indicators and identify opportunities for improvement. <br> <br>8. Audits & Continuous Improvement <br>Plan and lead internal quality and food safety audits. <br>Coordinate external, customer and certification audits. <br>Track non-conformities, corrective actions and preventive actions through to closure. <br>Establish quality KPIs and continuously monitor performance. <br>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency. <br> <br>9. Cross-Functional Leadership <br>Partner closely with Production, R&D, Procurement, Supply Chain, Warehouse and Commercial teams. <br>Ensure quality considerations are integrated into new product development and product changes. <br>Participate in product trials and validation processes

<p>We are seeking an Admissions Specialist to support prospective students throughout the university application and enrolment process.</p><p>The successful candidate will communicate regularly with students, universities, embassies, partner institutions and internal departments to ensure that applications and documents are completed accurately and within the required deadlines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Guide students through the university admissions and application process.</li><li>Explain admission requirements, required documents and application steps.</li><li>Collect, review, organise and follow up on student documents.</li><li>Monitor application progress and ensure deadlines are met.</li><li>Communicate professionally with students through email, WhatsApp and phone.</li><li>Coordinate with universities, embassies, partner institutions and internal departments.</li><li>Support students with interview preparation, visa documentation and enrolment procedures when required.</li><li>Maintain accurate and up-to-date student records using CRM and internal systems.</li><li>Follow up on missing documents and outstanding actions.</li><li>Refer complicated or escalated cases to the relevant supervisor.</li><li>Assist with administrative duties related to student applications.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>Bachelor s degree in business administration, education, communication, management or a related field.</li><li>One to two years of relevant experience.</li><li>Fluent in written and spoken English and Arabic.</li><li>Strong communication, organisational and time-management skills.</li><li>Excellent attention to detail and ability to meet deadlines.</li><li>Comfortable using phone, email, WhatsApp, CRM systems and digital collaboration tools.</li><li>Professional, proactive, solution-focused and student-centred.</li><li>Experience in education or student services is an advantage.</li></ul>

<p><b style="font-size: 11px;"><u>Key Responsibilities:</u></b></p> <p> <b>Purpose:</b> </p> <p>To ensure cash, commodity, food, livelihood, and sponsorship program compliance with WV global standards, donor regulations, sector best practices and audit recommendations.</p> <ul> <li>For establishing control mechanisms within the projects to ensure strict adherence to regulations.</li> <li>To work closely with all projects leads to build their capacity in meeting key global standards and audit regulations across their projects.</li> <li>To lead on Disaster Management Team (DMT), donor and response reporting across the portfolio, and to develop and standardize Standard Operating Procedures (SOPs) and reporting/budget templates across programs.</li> <li>To lead the design and rollout of digital systems that improve compliance, control and efficiency across the portfolio, and to conduct field monitoring and compliance spot-checks.</li> </ul> <p> </p> <p> <b>Handle Assessment and Risk Management</b>:</p> <ul> <li>Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio.</li> <li>Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations.</li> <li>Conduct review of proposal package to ensure compliance and consistency from an operational view.</li> <li>Support the Area Program Manager in the preparation of any budget proposal or budget redesign.</li> <li>Ensure the standardization of processes and SOPs across different areas.</li> <li>Lead the design and specification of digital systems and process-improvement initiatives to replace manual, error-prone workflows across programs, producing business case documentation and managing related demand requests through to delivery.</li> <li>Conduct field monitoring visits and physical inventory checks to verify on-the-ground compliance across the portfolio.</li> <li>Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review.</li> <li>Work Closely with Program Manager and Technical Specialist in identifying and setting relevant selection criteria for any upcoming projects.</li> <li>Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs,</li> <li>Monitors the implementation of audit recommendation and process improvements by different functions and ensures they are closed within 90 days.</li> <li>Assess the risk level of all upcoming projects that will form part of the portfolio at the project design stage. Participate in the design process identifying and suggesting mechanism of minimizing risk.</li> <li>Audit and analyse the portfolio budgets' transactions to ensure accuracy, reliability and completeness.</li> <li>Advise Project leads in the budget amendments/redesign process and review final products.</li> <li>Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure.</li> <li>Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations.</li> <li>Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance.</li> <li>In coordination with Area Program Manager and Technical specialist, attend sector meetings and any other meetings with donors or external parties.</li> <li>Act as Officer In Charge when needed and required (This imply financial authority and decision in consultation with the Director of Programs)</li> </ul> <p> </p> <p> <b>Handle Reporting and Documentation:</b> </p> <ul> <li>Lead on the Disaster Management Team (DMT) reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting.</li> <li>Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports.</li> <li>Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates.</li> <li>Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio.</li> <li>In close coordination with budget holder, ensure adequate financial control mechanisms are adhered to. Lead the budget vs actual review process monthly across all projects. Ensure all costs reconcile. Establish a clear procurement and financial expenditure tracking system at the portfolio level.</li> <li>Collect the monthly cash requests from budget holder and ensure their accuracy and reliability</li> <li>Lead the reporting on the Grant Health Tracker and ensure the reported items are accurate and reflect the actual progress of the projects.</li> <li>Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges.</li> </ul> <p> </p> <p> <b>Handle Staff Management:</b> </p> <ul> <li>Ensure all the project staff have an up-to-date job description and a performance agreement which are reviewed on a regular basis (at least twice per year);</li> <li>Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high quality deliverables.</li> <li>Establish and maintain a clear communication system with staff which allows for regular: a) progress tracking; b) task assignment; c)problem solving; d) on-the-job capacity building;</li> </ul> <p> </p> <p><br></p><ul> </ul> <p> </p> <p> <b>Minimum Requirements:</b> </p> <ul> <li>Minimum of 4 years of similar work experience in project/programme financial and compliance control, preferably in cash, commodities and food sectors.</li> <li>Experience in auditing grants (risk-based audit) </li> <li>Chartered accountant status;</li> <li>Bachelor s degree in accounting, Finance Management, Economics, Software Development or similar.</li> <li>Advanced computer literacy, especially in Microsoft Office and Excel, and a strong track record of driving process-improvement or digitization initiatives;</li> <li>Work experience in multi-functional teams of different cultural backgrounds</li> <li>Experience in auditing grants.</li></ul>

Liban Lait S.A.L. is looking for an experienced LWR Supervisor to oversee the daily operation, monitoring, and performance of our Liquid Waste Recovery (LWR) system at the dairy farm. <br> <br>Key Responsibilities: <br> <br>Supervise daily LWR operations and operators. <br>Monitor treatment performance, flow rates, tank levels, pH, TSS, TDS, and water recovery. <br>Ensure proper operation of pumps, mixers, filters, dosing systems, presses, and related equipment. <br>Manage chemical dosing, consumption, and safe handling. <br>Conduct daily equipment inspections and coordinate maintenance activities. <br>Identify operational issues and perform basic troubleshooting. <br>Maintain accurate operational and maintenance records. <br>Ensure compliance with SOPs, safety procedures, and environmental requirements. <br>Train and guide operators on proper system operation and safety. <br> <br>Requirements: <br> <br>Technical diploma with strong practical experience in wastewater treatment. <br>Experience in wastewater/water treatment, industrial utilities, dairy/food & beverage wastewater, agricultural waste, or liquid waste recovery. <br>Hands-on knowledge of wastewater treatment equipment and processes. <br>Practical understanding of pumps, piping, chemical dosing, filtration, clarification, solid-liquid separation, and Reverse Osmosis (RO). <br>Strong supervisory, problem-solving, and organizational skills. <br> <br>???? Location: Bekaa <br> <br>Interested candidates are invited to apply by sending their CV to hr@libanlait.com

<p>Liban Lait S.A.L. is looking for an experienced LWR Supervisor to oversee the daily operation, monitoring, and performance of our Liquid Waste Recovery (LWR) system at the dairy farm.</p><p>Key Responsibilities:</p><ul><li>Supervise daily LWR operations and operators.</li><li>Monitor treatment performance, flow rates, tank levels, pH, TSS, TDS, and water recovery.</li><li>Ensure proper operation of pumps, mixers, filters, dosing systems, presses, and related equipment.</li><li>Manage chemical dosing, consumption, and safe handling.</li><li>Conduct daily equipment inspections and coordinate maintenance activities.</li><li>Identify operational issues and perform basic troubleshooting.</li><li>Maintain accurate operational and maintenance records.</li><li>Ensure compliance with SOPs, safety procedures, and environmental requirements.</li><li>Train and guide operators on proper system operation and safety.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical diploma with strong practical experience in wastewater treatment.</p><p>Experience in wastewater/water treatment, industrial utilities, dairy/food &amp; beverage wastewater, agricultural waste, or liquid waste recovery.</p><p>Hands-on knowledge of wastewater treatment equipment and processes.</p><p>Practical understanding of pumps, piping, chemical dosing, filtration, clarification, solid-liquid separation, and Reverse Osmosis (RO).</p><p>Strong supervisory, problem-solving, and organizational skills.</p>

Liban Lait is looking for an experienced Senior QC Officer to join our Quality team and ensure the highest standards of product quality and food safety across our dairy production operations. <br> <br> Key Responsibilities: <br> <br>Monitor and verify quality throughout production, including UHT and filling operations <br>Conduct and supervise raw material, in-process, and finished product testing <br>Monitor CCPs, HACCP, GMP, and ISO 22000 requirements <br>Investigate quality deviations and support RCA & CAPA <br>Review QC records and laboratory results <br>Coordinate closely with Production, QA, Maintenance, and R&D <br>Supervise and support QC/Laboratory technicians <br> <br> Requirements: <br> <br>Bachelor's degree in Food Science, Food Technology, Microbiology, Chemistry, or related field <br>3–5 years of QC experience, preferably in dairy/FMCG <br>Strong knowledge of HACCP, GMP & ISO 22000 <br>Experience in UHT/dairy processing is highly preferred <br>Strong analytical, problem-solving, and communication skills <br> <br> Send your CV to hr@libanlait.com

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

1. JOB PURPOSE <br> <br>The Warehouse Keeper is responsible for the effective day-to-day management of warehouse activities, ensuring the accurate receipt, storage, handling, preservation and dispatch of company products. <br> <br>The role is critical in maintaining stock accuracy, product quality, food safety, proper storage conditions and timely order fulfillment, while ensuring that all warehouse activities are conducted efficiently and in accordance with company policies and procedures. <br> <br>The Warehouse Keeper will handle FMCG food products including cheese, pasta, rice and related food products, with particular attention to FIFO/FEFO principles, expiry dates, batch traceability and appropriate storage conditions. <br> <br>2. KEY RESPONSIBILITIES <br> <br>A. Receiving & Inbound Operations <br>Receive incoming products and verify quantities against delivery notes, purchase orders and relevant documentation. <br>Inspect incoming goods for quantity, packaging integrity, visible damage, expiry dates and general condition. <br>Verify product codes, batches, quantities and expiry dates before accepting stock. <br>Report discrepancies, damaged goods, shortages or excess quantities immediately to the Warehouse/Logistics Manager. <br>Ensure received products are properly recorded and stored without unnecessary delay. <br>Coordinate with Procurement, Logistics and other relevant departments regarding incoming shipments. <br> <br>B. Stock Management & Inventory Control <br>Maintain accurate physical stock levels and ensure that warehouse records are updated accordingly. <br>Organize stock according to product category, SKU, batch, expiry date and storage requirements. <br>Apply FIFO (First In, First Out) and FEFO (First Expired, First Out) principles wherever applicable. <br>Monitor product expiry dates and proactively report near-expiry, slow-moving or obsolete stock. <br>Conduct regular stock counts and participate in periodic and annual physical inventory activities. <br>Investigate and report stock discrepancies and assist in reconciliation. <br>Ensure that every product movement is properly documented and traceable. <br> <br>C. Storage & Warehouse Organization <br>Ensure products are stored safely, systematically and in their designated locations. <br>Maintain appropriate storage conditions for food products, particularly temperature-sensitive and refrigerated products. <br>Ensure proper segregation of products where required. <br>Maintain clear identification and labeling of products, racks, pallets and storage areas. <br>Maximize warehouse space while maintaining safe access and efficient product movement. <br>Ensure aisles, emergency exits and working areas remain clean, accessible and free from obstruction. <br> <br>D. Order Preparation & Dispatch <br>Prepare customer orders accurately according to approved picking lists and delivery documents. <br>Pick, check, pack and stage products for dispatch. <br>Verify quantities, SKUs, batches and expiry dates prior to dispatch. <br>Ensure products are handled appropriately to prevent damage, contamination or deterioration. <br>Coordinate with drivers and the distribution team to ensure timely and accurate loading. <br>Ensure all dispatched quantities are properly documented. <br> <br>E. Food Safety & Quality <br>Strictly follow company food safety, hygiene and warehouse sanitation procedures. <br>Maintain the required storage conditions for food products. <br>Immediately report damaged, contaminated, expired or potentially compromised products. <br>Ensure food products are protected from contamination, pests, moisture and improper handling. <br>Follow applicable company procedures for quarantined, rejected, returned or damaged products. <br>Support internal inspections, quality checks and food safety audits. <br> <br>F. Warehouse Documentation <br>Maintain accurate records of receipts, transfers, issues, returns and dispatches. <br>Ensure warehouse documentation is complete, accurate and properly filed. <br>Update inventory systems or warehouse records as required. <br>Prepare stock movement and discrepancy reports when requested. <br>Maintain proper batch and expiry-date traceability. <br> <br>G. Returns & Damaged Goods <br>Receive and inspect returned products according to established procedures. <br>Separate returned, damaged, expired or quarantined products from saleable stock. <br>Record all returns and discrepancies accurately. <br>Notify the relevant department regarding required action on returned or damaged goods. <br> <br>H. Health, Safety & Security <br>Comply with all company health, safety and security procedures. <br>Use warehouse equipment and handling tools responsibly and safely. <br>Report unsafe conditions, accidents, incidents or equipment defects immediately. <br>Maintain warehouse security and prevent unauthorized access to stock. <br>Ensure proper housekeeping standards are maintained at all times

We’re Hiring | Senior UHT Filling Machine Maintenance Technician <br>Location: Bekaa <br>We are looking to recruit a Senior UHT Filling Machine Maintenance Technician to support the continuous, safe, and efficient operation of our UHT filling lines. This role is critical in minimizing unplanned downtime and ensuring production continuity within our Maintenance Department. <br>Key Responsibilities <br>Perform preventive and corrective maintenance on UHT and milk filling machines <br>1. Troubleshoot mechanical, electrical, and control system breakdowns <br>2. Ensure proper operation of CIP / SIP systems, heat exchangers, pumps, and hygienic valves <br>3. Support production teams to ensure smooth line performance <br>4. Comply with food safety, quality, and hygiene standards (HACCP, GMP) <br>5. Work in shift systems and respond effectively to urgent breakdowns <br>Minimum Requirements <br>1. Diploma or Bachelor’s degree in Mechanical, Electrical, Mechatronics Engineering, or Industrial Maintenance <br>2. Minimum 5 years of hands-on experience in UHT and milk filling machine maintenance (Tetra Pak or equivalent experience is highly preferred) <br>3. Strong knowledge of PLC systems (preferably Siemens) and ability to read electrical and control diagrams <br>4. Solid understanding of dairy processing equipment and hygienic design <br>5. Ability to work under pressure in a fast-paced manufacturing environment <br>Why Join Liban Lait? <br>Be part of a leading FMCG dairy company <br>Work with advanced production and filling technologies <br>Contribute directly to operational excellence and production reliability <br>Interested candidates are invited to apply by sending their CV to: <br> Hr@libanlait.com -Subject: Senior UHT Maintenance Technician

<p>We are looking to recruit a Senior UHT Filling Machine Maintenance Technician to support the continuous, safe, and efficient operation of our UHT filling lines. This role is critical in minimizing unplanned downtime and ensuring production continuity within our Maintenance Department.</p><p>Key Responsibilities</p><ul><li>Perform preventive and corrective maintenance on UHT and milk filling machines</li><li>Troubleshoot mechanical, electrical, and control system breakdowns</li><li>Ensure proper operation of CIP / SIP systems, heat exchangers, pumps, and hygienic valves</li><li>Support production teams to ensure smooth line performance</li><li>Comply with food safety, quality, and hygiene standards (HACCP, GMP)</li><li>Work in shift systems and respond effectively to urgent breakdowns</li></ul><p>Why Join Liban Lait?</p><ul><li>Be part of a leading FMCG dairy company</li><li>Work with advanced production and filling technologies</li><li>Contribute directly to operational excellence and production reliability</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Requirements</p><ul><li>Diploma or Bachelor s degree in Mechanical, Electrical, Mechatronics Engineering, or Industrial Maintenance</li><li>Minimum 5 years of hands-on experience in UHT and milk filling machine maintenance (Tetra Pak or equivalent experience is highly preferred)</li><li>Strong knowledge of PLC systems (preferably Siemens) and ability to read electrical and control diagrams</li><li>Solid understanding of dairy processing equipment and hygienic design</li><li>Ability to work under pressure in a fast-paced manufacturing environment</li></ul>

<p>Liban Lait is looking for an experienced Senior QC Officer to join our Quality team and ensure the highest standards of product quality and food safety across our dairy production operations.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Monitor and verify quality throughout production, including UHT and filling operations</li><li>Conduct and supervise raw material, in-process, and finished product testing</li><li>Monitor CCPs, HACCP, GMP, and ISO 22000 requirements</li><li>Investigate quality deviations and support RCA &amp; CAPA</li><li>Review QC records and laboratory results</li><li>Coordinate closely with Production, QA, Maintenance, and R&amp;D</li><li>Supervise and support QC/Laboratory technicians</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Food Science, Food Technology, Microbiology, Chemistry, or related field</li><li>3 5 years of QC experience, preferably in dairy/FMCG</li><li>Strong knowledge of HACCP, GMP &amp; ISO 22000</li><li>Experience in UHT/dairy processing is highly preferred</li><li>Strong analytical, problem-solving, and communication skills</li></ul>

<p>For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle.</p><p>The Opportunity</p><p>Seeking an experienced Quality &amp; Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations.</p><p>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles.</p><p>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&amp;D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle.</p><p><b>Key Responsibilities:</b></p><p>1. Quality &amp; Food Safety Leadership</p><p>Develop, implement and continuously improve KMR's Quality and Food Safety Management System.</p><p>Establish quality standards, procedures, specifications and control measures across manufacturing operations.</p><p>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards.</p><p>Maintain a strong preventive food safety culture across the organization.</p><p>Provide senior management with regular reporting on quality performance, risks and improvement priorities.</p><p>2. HACCP &amp; Food Safety Systems</p><p>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems.</p><p>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls.</p><p>Monitor Critical Control Points and verify that controls are consistently effective.</p><p>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented.</p><p>Maintain food safety documentation, records and traceability systems.</p><p>3. Incoming Materials &amp; Supplier Quality</p><p>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products.</p><p>Work closely with Procurement and suppliers to ensure compliance with agreed specifications.</p><p>Conduct supplier quality assessments and performance reviews.</p><p>Lead investigations into raw-material-related quality issues and implement corrective actions.</p><p>Support supplier qualification and approval processes.</p><p>4. Production Quality Control</p><p>Establish effective quality control procedures throughout the production process.</p><p>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions.</p><p>Ensure quality checks are properly documented and deviations are immediately addressed.</p><p>Partner with Production to identify root causes of quality issues and prevent recurrence.</p><p>Drive reduction of product defects, waste, rework and customer complaints.</p><p>5. Finished Product &amp; Laboratory Management</p><p>Establish testing requirements for raw materials, in-process products and finished goods.</p><p>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories.</p><p>Review laboratory results and ensure timely action on non-conformities.</p><p>Monitor product shelf-life and stability requirements.</p><p>Maintain accurate technical specifications and product quality records.</p><p>6. Regulatory &amp; Compliance</p><p>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements.</p><p>Monitor changes in food regulations and assess their impact on KMR products and processes.</p><p>Maintain all required quality and regulatory documentation.</p><p>Act as the key quality contact during regulatory inspections and external audits.</p><p>Ensure corrective actions resulting from inspections or audits are implemented effectively.</p><p>7. Customer Quality &amp; Complaints Management</p><p>Own the investigation and resolution of customer quality complaints.</p><p>Establish a structured complaint analysis and corrective action process.</p><p>Identify recurring trends and implement preventive measures.</p><p>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners.</p><p>Monitor customer quality indicators and identify opportunities for improvement.</p><p>8. Audits &amp; Continuous Improvement</p><p>Plan and lead internal quality and food safety audits.</p><p>Coordinate external, customer and certification audits.</p><p>Track non-conformities, corrective actions and preventive actions through to closure.</p><p>Establish quality KPIs and continuously monitor performance.</p><p>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency.</p><p>9. Cross-Functional Leadership</p><p>Partner closely with Production, R&amp;D, Procurement, Supply Chain, Warehouse and Commercial teams.</p><p>Ensure quality considerations are integrated into new product development and product changes.</p><p>Participate in product trials and validation processes.</p>

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Regulatory Requirements Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

????️ We’re Hiring | Junior Civil Engineer <br> <br>As Liban Lait continues to grow, we are looking for a Junior Civil Engineer to join our team and support our facilities and infrastructure projects. <br> <br>???? Location: Bekaa <br>???? Reports to: Facility Manager <br> <br>What you’ll be doing: <br> <br>1. Support the Facility Manager in civil works, maintenance, and facility projects. <br>Follow up on construction, repair, and renovation activities. <br>2. Coordinate with contractors and service providers. <br>3. Assist with site inspections, measurements, and technical assessments. <br>4. Prepare and maintain basic technical reports and documentation. <br>5. Monitor work progress and ensure activities are completed according to requirements. <br> <br>What we’re looking for: <br> <br>Bachelor’s degree in Civil Engineering. <br>0–2 years of relevant experience; fresh graduates are welcome to apply. <br>Strong organizational and follow-up skills. <br>Good communication and teamwork. <br>Willingness to work on-site and support day-to-day facility operations. <br> <br>???? Join Liban Lait and grow your career with a team where learning, development, and hands-on experience are part of the journey. <br> <br>???? Interested? Apply now: hr@libanlait.com

<p>Support the Facility Manager in civil works, maintenance, and facility projects. Follow up on construction, repair, and renovation activities. <br>Coordinate with contractors and service providers. <br>Assist with site inspections, measurements, and technical assessments. <br>Prepare and maintain basic technical reports and documentation. <br>Monitor work progress and ensure activities are completed according to requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Civil Engineering. <br>0 2 years of relevant experience; fresh graduates are welcome to apply. <br>Strong organizational and follow-up skills. <br>Good communication and teamwork. <br>Willingness to work on-site and support day-to-day facility operations.</p>

???? We’re Hiring | Senior QC Officer <br> <br>Liban Lait S.A.L. is looking for a Senior QC Officer to join our Quality team and contribute to maintaining the highest standards of quality and food safety across our operations. <br> <br>Key Responsibilities <br>Monitor and verify quality standards across raw materials, production, and finished products. <br>Conduct and review laboratory and quality control testing. <br>Ensure compliance with GMP, HACCP, ISO 22000, and applicable food safety requirements. <br>Investigate quality deviations, non-conformities, and customer complaints and support corrective actions. <br>Monitor production processes and ensure compliance with established specifications and procedures. <br>Maintain accurate QC records, reports, and documentation. <br>Coordinate with Production, QA, R&D, and other departments to resolve quality issues. <br>Support internal audits, inspections, and continuous improvement initiatives. <br>Requirements <br>Bachelor’s degree in Food Science, Food Technology, Chemistry, Biology, Biochemistry, or a related field. <br>3+ years of experience in Quality Control within the food or dairy industry. <br>Strong knowledge of GMP, HACCP, ISO 22000, and food safety principles. <br>Hands-on experience with laboratory testing and quality control procedures. <br>Strong analytical, problem-solving, and communication skills. <br>Ability to work in a fast-paced manufacturing environment. <br>Good command of English. <br> <br>???? Location: Bekaa, Lebanon <br>???? Company: Liban Lait S.A.L. <br> <br>If you are passionate about quality, food safety, and continuous improvement, we would like to hear from you. <br>???? To apply: Please send your CV to hr@libanlait.com with the subject “Senior QC Officer.”