وظائف مهندس ميكانيكا معدات ثقيلة

Duties and Responsibilities <br>1. Security Operations Management <br>• Direct and coordinate all security activities across assigned locations. <br>• Develop and manage duty rosters, staff deployment plans, patrol schedules, and shift handovers to ensure adequate security coverage. <br>• Oversee access control processes for employees, members, guests, tenants, contractors, and visitors. <br>• Ensure effective implementation of patrol and asset protection measures to identify and mitigate security risks. <br>• Supervise the operation of CCTV systems, control room activities, and alarm management processes. <br>• Coordinate security arrangements for special events, VIP visits, and high-traffic periods. <br>2. Incident Management and Emergency Response <br>• Ensure all incidents, accidents, complaints, and security breaches are promptly addressed, investigated, documented, and reported. <br>• Lead the security team’s response to emergencies, including fire alarms, medical incidents, evacuations, and other crisis situations. <br>• Coordinate with emergency services and external authorities when required. <br>• Ensure emergency procedures, evacuation plans, and security protocols are effectively implemented and regularly reviewed. <br>• Conduct security drills and ensure team readiness for emergency situations. <br>3. Team Leadership and Development <br>• Lead, coach, and develop Security Supervisors, CCTV Operators, and Security Guards. <br>• Monitor team performance and ensure compliance with company standards, policies, and procedures. <br>• Conduct regular briefings, shift handovers, and performance discussions. <br>• Identify training needs and support the continuous development of the security team. <br>• Prepare and lead on job training (regularly) <br>• Promote a culture of professionalism, accountability, discipline, and teamwork. <br>4. Compliance, Safety, and Risk Management <br>• Ensure compliance with company policies, security procedures, legal requirements, and health and safety regulations. <br>• Conduct regular security inspections, risk assessments, and vulnerability reviews across all sites. <br>• Monitor the condition and functionality of security equipment, access control systems, CCTV infrastructure, and safety devices. <br>• Maintain accurate security records, reports, logs, and documentation. <br>• Recommend and implement corrective and preventive actions to reduce operational risks. <br>5. Stakeholder Coordination and Service Excellence <br>• Maintain effective communication and coordination with Operations, Maintenance, Human Resources, and other departments. <br>• Build and maintain professional relationships with members, tenants, visitors, contractors, and external stakeholders. <br>• Support operational needs while ensuring security requirements are consistently met. <br>• Enforce company rules and operational policies fairly, consistently, and professionally. <br>• Promote a security culture that balances safety, professionalism, and customer service. <br>Compliance <br>Ensure compliance with company policies and procedures, applicable laws and regulations, and maintain confidentiality when handling security-related information, investigations, reports, and sensitive data

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Signs &amp; Printing S.A.R.L. is a well-established supplier of professional equipment, materials and solutions for the signage, digital printing and advertising industries in Lebanon.</p><p>We supply a wide range of professional machinery and technologies backed by technical knowledge, installation and after-sales support.</p><p><br></p><p>We are looking for a motivated and results-oriented Outdoor Sales Representative to develop sales of our machinery and digital display solutions throughout the Lebanese market.</p><p>The successful candidate will spend a significant part of the working day visiting existing and prospective customers, identifying new business opportunities, presenting suitable solutions and following opportunities through to closing.</p><p><br></p><p>The Sales Representative will primarily handle:</p><p>● Large-format digital printing machines</p><p>● UV, eco-solvent, sublimation and other professional printing solutions</p><p>● CNC routers and cutting machines</p><p>● Laser cutting and engraving equipment</p><p>● Vinyl cutting plotters and related equipment</p><p>● Digital advertising displays and commercial screens</p><p>● Finishing and other equipment for the signage and printing industry</p><p><br></p><p>Key Responsibilities:</p><p>● Visit existing customers and develop stronger commercial relationships.</p><p>● Prospect for and identify new customers and business opportunities throughout Lebanon.</p><p>● Contact sign makers, printing companies, advertising agencies, workshops, manufacturers, retailers and other potential users of our equipment.</p><p>● Understand each customer’s application and recommend the appropriate machine or solution.</p><p>● Present machines, specifications, applications and commercial advantages professionally.</p><p>● Prepare quotations and follow up continuously until the opportunity is won or closed.</p><p>● Negotiate prices and commercial terms within company guidelines.</p><p>● Maintain an active sales pipeline and systematically follow up leads and quotations.</p><p>● Enter and regularly update leads, opportunities, customer visits and follow-up activities in the company CRM/Odoo system.</p><p>● Coordinate with the technical team regarding demonstrations, installations and customer technical requirements.</p><p>● Follow up with customers after installation to maintain the relationship and identify additional sales opportunities.</p><p>● Monitor competitors, market developments and new customer requirements.</p><p><br></p><p><br></p><p> </p><p> </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>● Previous experience in B2B outdoor/field sales is strongly preferred.</p><p>● Experience in printing equipment, signage, CNC machinery, industrial equipment, advertising solutions, electronics or other technical products is an advantage.</p><p>● Ability and willingness to actively prospect for new customers rather than relying only on incoming inquiries.</p><p>● Good communication, presentation and negotiation skills.</p><p>● Comfortable discussing technical products and learning machine specifications and applications.</p><p>● Organized and disciplined in customer follow-up.</p><p>● Comfortable using CRM/software for sales reporting and opportunity management.</p><p>● Good command of Arabic and English.</p><p>● Valid driving license and ability to travel regularly for customer visits within Lebanon.</p><p><br></p><p>We are particularly interested in a salesperson who enjoys being in the market, meeting customers, finding opportunities and closing deals.</p><p>This is not primarily a showroom sales position. The successful candidate should be proactive, commercially driven and comfortable building his or her own pipeline through regular customer visits, prospecting and systematic follow-up.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b>Job Title: Material Handler&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></p><br><p><b>Salary Grade: G2</b></p><br><p><b>Shift: 2nd</b></p><br><p><b>Location:&nbsp;&nbsp;Lebanon -1900 Evergreen Parkway</b></p><br><p><b>Dept: </b>HVACR AMER.US.Lebanon.</p><br><p><b>Summary</b>: The Materials Handler will operator an industrial forklift truck to accomplish various material handling assignments including transport materials, supplies, and finished products to designated locations.&nbsp; Performs other related duties as assigned.</p><br><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.</p><br><ul><li>Identifies, transports, receives, and stores products as directed in designated, secure location (manually and/or using pallet jacks, tugger, and skids).</li><li>Assists other departments in movement of product including machines, loading docks, trucks, and storage areas.</li><li>Confirms validates, approves, shipping details for quality and accuracy; reviews accompanying documents for accuracy or special instructions; expedites shipments that affect the manufacturing process schedule, and forwards invoices to accounting department.&nbsp;</li><li>When problems arise, resolves issues with your Team Leader.</li><li>Collects and properly disposes of scrap bracing, cardboard, and strapping; maintains a safe and clean work environment.</li><li>Coordinates with team and leaders to provide Fork Truck operation to support production needs.</li><li>Operates all equipment in a safe and efficient manner, ensuring compliance with all applicable safety rules and regulations and ensuring the safety of other team members.</li></ul>Required Skills/Abilities:<ul><li>Excellent verbal communication, organizational skills, and attention to detail.</li><li>Demonstrates basic computer skills and knowledge, including proper usage of the Oracle MSCA scanner after receiving training.</li><li>Obtain a fork truck license through the company Fork Truck Certification program.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent required; college coursework or other formal training in related field preferred.</li><li>At least one to three months of related experience and/or training; or equivalent combination of education and experience required.&nbsp;</li></ul><p><b>PHYSICAL DEMANDS&nbsp; </b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment.&nbsp; Employee must occasionally lift and/or move up to 50 + pounds.&nbsp; Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b>Copeland is an equal opportunity employer</b>. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion &amp; Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.&nbsp; Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>

<p>Role Summary: The QA/QC Officer is responsible for the inspection of work packages completed to ensure they meet established quality standards of reliability, usability and performance. They closely work with the Engineering, Installation and Maintenance teams to ensure our company deliverables meet and exceed client expectations. Main Duties: Monitor the installation process for quality, health and safety, and abidance by shop drawings, technical proposal and material submittals Conduct on-site quality assessments of installed projects to ensure that work methods are in line with Quality Inspection plans and are well understood by concerned supervisors Create/maintain and provide data/drawings that meet or exceed the clients needs, budgets, and expectations Respond to ER's (Engineering Request of change) or equivalent for product corrections and improvements Prepare documentation of the inspection process including performance records and detailed reports Reviews reports and confers with engineering to solve work-related problems and improve our company s value proposition Report to the Engineering team on any discrepancies on the project execution status, and suggest problem resolution in coordination with the Head of Installation to commission and hand over the project on time Assist in handling foreign supplier orders including material quantity, quality &amp; prices. Commit to reflecting company values (excellence, safety, people, ethics, and customer satisfaction) in order to achieve the company mission and vision and share this spirit with the stakeholders</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications:</h2><p>Bachelor s degree in Mechanical Engineering</p><p>2+ years experience in the same field</p><h2>Technical knowledge, skills &amp; abilities required:</h2><p>Knowledge of HVAC or gas systems</p><p>Proficient in the use of AutoCAD software, Microsoft Office, and Adobe</p><h2>Soft skills required:</h2><ul><li>High sense of accountability</li><li>Analytical with a problem-solving mindset</li><li>Able to think proactively and work in a team</li><li>Demonstrated ability to meet deadlines while managing multiple projects</li></ul>

<p>Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.<br>Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.<br>Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.<br>Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.<br>Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.<br>Follow up on site progress and ensure that work is completed within the planned schedule and standards.<br>Identify technical or site-related issues and report them promptly to the project manager.<br>Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.<br>Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.<br>Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.<br>Attend coordination meetings and provide updates on work progress, delays, risks, and site requirements.<br>Support the project coordinator in preparing daily reports, progress reports, and site activity records.<br>Ensure all lifting, erection, and steel installation activities are executed safely and efficiently.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.</li><li>Strong knowledge of steel structure installation methods, drawings, and construction practices.</li><li>Good ability to read and interpret structural and technical drawings.</li><li>Familiarity with welding, bolting, alignment, and steel connection requirements.</li><li>Good understanding of site safety regulations and quality control procedures.</li><li>Ability to supervise teams and coordinate with multiple departments on site.</li><li>Good communication and problem-solving skills.</li><li>Ability to work under pressure and meet project deadlines.</li></ul>

<p>Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.<br>Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.<br>Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.<br>Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.<br>Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.<br>Follow up on site progress and ensure that work is completed within the planned schedule and standards.<br>Identify technical or site-related issues and report them promptly to the project manager.<br>Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.<br>Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.<br>Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.</p><p><strong>Desired Candidate Profile</strong></p><div>Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.</div><div>Strong knowledge of steel structure installation methods, drawings, and construction practices.</div><div>Good ability to read and interpret structural and technical drawings.</div><div>Familiarity with welding, bolting, alignment, and steel connection requirements.</div><div>Good understanding of site safety regulations and quality control procedures.</div><div>Ability to supervise teams and coordinate with multiple departments on site.</div><div>Good communication and problem-solving skills.</div><div>Ability to work under pressure and meet project deadlines.</div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software &amp; Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset &amp; Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support &amp; Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance &amp; Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor &amp; Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>

<p>About the job: This is not a role where you spend your week pulling reports people may or may not look at. We want someone who can get inside the business, understand how Sales, Customer Success, Marketing, Payments, and Finance operate, and turn messy data and manual processes into scalable systems. You will become one of the key owners of our revenue data and HubSpot environment, helping us understand what is happening across the customer lifecycle, improving how our teams operate, and building AI agents and automations that remove repetitive work. You will have significant freedom to identify problems and build solutions. What Success Looks Like In your first year, you will help us:</p><ul><li>Establish reliable reporting and KPI infrastructure across Sales, Customer Success, Marketing, and Payments</li><li>Improve the accuracy, structure, and usability of HubSpot across the organization</li><li>Create a clear view of the entire revenue funnel, from lead through acquisition, onboarding, retention, expansion, and payments adoption</li><li>Reduce manual reporting and administrative work through automation</li><li>Build AI agents and workflows that make our teams faster and more effective; with a focus on go to market and reporting</li><li>Improve forecasting, pipeline visibility, customer segmentation, and revenue analysis</li><li>Create trusted datasets and dashboards that leadership can use to make decisions quickly</li><li>Identify revenue opportunities and operational issues before someone has to ask</li></ul><p>What You ll Do Revenue Operations &amp; Analytics</p><ul><li>Build and maintain dashboards, reporting, and analytical models across the customer lifecycle</li><li>Partner with Sales, Customer Success, Marketing, Payments, and Finance to define and track meaningful KPIs</li><li>Analyze pipeline, conversion, retention, expansion, payments adoption, and customer behavior</li><li>Help improve forecasting accuracy and pipeline management</li><li>Identify trends, bottlenecks, anomalies, and opportunities hidden within our data</li><li>Develop customer segmentation and cohort analysis to support GTM decisions</li><li>Translate business questions into clear analysis and actionable recommendations</li><li>Create scalable reporting rather than relying on manual spreadsheets and one-off analysis</li></ul><p>HubSpot Ownership &amp; RevOps</p><ul><li>Help own and continuously improve our HubSpot environment</li><li>Build and maintain workflows, properties, lifecycle stages, pipelines, reporting, and automation</li><li>Improve CRM data quality, governance, and consistency</li><li>Design processes that make HubSpot easier for Sales and Customer Success teams to use correctly</li><li>Connect HubSpot data with other business systems and datasets</li><li>Automate lead routing, customer workflows, lifecycle management, alerts, and internal processes</li><li>Help establish scalable RevOps processes as the company grows</li></ul><p>AI Agents &amp; Automation</p><ul><li>Identify repetitive or manual workflows that can be automated</li><li>Build AI agents that can analyze information, perform tasks, and support business processes</li><li>Create workflows that combine AI models, internal data, APIs, and business applications</li><li>Experiment rapidly with new AI capabilities and turn useful prototypes into repeatable internal tools</li><li>Build agents for use cases such as research, account intelligence, reporting, data enrichment, customer insights, and internal operations</li><li>Measure whether automation actually saves time, improves accuracy, or drives better business outcomes</li><li>Help teams understand where AI is useful and where traditional automation or analytics is the better solution</li></ul><p>Data Quality &amp; Infrastructure</p><ul><li>Combine data from HubSpot and other business systems into consistent reporting</li><li>Help define our source-of-truth metrics and business definitions</li><li>Identify and resolve data quality issues</li><li>Work with Product and Engineering when deeper integrations or data infrastructure are required</li><li>Document key metrics, processes, workflows, and data definitions so systems can scale with the company</li></ul><p>2 5 years of experience in data analytics, Revenue Operations, Business Operations, or a similar analytical role</p><p>Strong hands-on experience with HubSpot</p><p>Experience working with Sales, Customer Success, Marketing, or broader GTM organizations</p><p>Strong SQL and data analysis skills</p><p>Experience building dashboards and reporting using BI or visualization tools</p><p>Advanced Excel or Google Sheets capabilities</p><p>Comfortable working with imperfect datasets and figuring out how to make them useful</p><p>Experience designing workflows and automating business processes</p><p>Ability to translate analysis into clear business recommendations</p><p>Strong curiosity and willingness to dig into how the business actually works</p><p>Comfortable operating in a fast-moving environment where not everything has already been built</p><p>AI &amp; Automation Experience We are specifically looking for someone who is excited about using AI as a practical business tool. You should have experience experimenting with or building solutions using some combination of:</p><ul><li>AI agents and agentic workflows</li><li>Large language models</li><li>APIs and webhooks</li><li>Workflow automation platforms</li><li>Python or JavaScript</li><li>Structured prompts and tool calling</li><li>Data enrichment and research automation</li><li>Connecting AI models to business applications and internal data</li></ul><p>You do not need to be an AI engineer. You do need to be someone who sees a repetitive process and immediately starts wondering whether there is a better way to do it.</p><p>You ll Thrive Here If</p><ul><li>You like building things from scratch</li><li>You are naturally curious about how businesses make money</li><li>You would rather solve the underlying problem than keep producing the same report every Monday</li><li>You are comfortable moving between data analysis, systems, automation, and business conversations</li><li>You ask good questions and challenge assumptions</li><li>You care about clean data but understand that real-world data rarely starts clean</li><li>You can explain complicated analysis without making it complicated</li><li>You enjoy experimenting with new technology and figuring out where it creates real value</li><li>You want ownership rather than a narrowly defined list of tasks</li></ul><p>What You ll Get</p><ul><li>A high-impact role with direct exposure to senior leadership</li><li>Significant ownership over analytics, RevOps, and automation projects</li><li>The opportunity to build systems and processes from the ground up</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience in data analytics, Revenue Operations, Business Operations, or a similar analytical role</p><p>Strong hands-on experience with HubSpot</p><p>Experience working with Sales, Customer Success, Marketing, or broader GTM organizations</p><p>Strong SQL and data analysis skills</p><p>Experience building dashboards and reporting using BI or visualization tools</p><p>Advanced Excel or Google Sheets capabilities</p><p>Comfortable working with imperfect datasets and figuring out how to make them useful</p><p>Experience designing workflows and automating business processes</p><p>Ability to translate analysis into clear business recommendations</p><p>Strong curiosity and willingness to dig into how the business actually works</p><p>Comfortable operating in a fast-moving environment where not everything has already been built</p><p>AI &amp; Automation Experience We are specifically looking for someone who is excited about using AI as a practical business tool. You should have experience experimenting with or building solutions using some combination of:</p><ul><li>AI agents and agentic workflows</li><li>Large language models</li><li>APIs and webhooks</li><li>Workflow automation platforms</li><li>Python or JavaScript</li><li>Structured prompts and tool calling</li><li>Data enrichment and research automation</li><li><br></li></ul>

<p>A leading manufacturer and global distributor, headquartered in Zahle, Lebanon, is seeking a Plant Director to oversee and optimize all plant operations. Reporting directly to the CEO, this strategic leadership role is responsible for driving operational excellence across Production, Maintenance, and Logistics while ensuring efficiency, quality, safety, and business continuity. The successful candidate will lead cross-functional teams, implement continuous improvement initiatives, and contribute to the company's long-term operational growth.</p><p><b>Responsibilities</b></p><p>Operations &amp; Production Management</p><p>Lead and oversee all plant operations, ensuring the achievement of production, quality, cost, and delivery objectives.</p><p>Develop and execute production plans and schedules to maximize efficiency and meet customer requirements.</p><p>Optimize the utilization of manpower, equipment, and materials to improve productivity.</p><p>Monitor production performance through key operational KPIs, including output, yield, efficiency, and waste reduction.</p><p>Maintenance Management</p><p>Direct preventive and corrective maintenance programs to ensure maximum equipment reliability and availability.</p><p>Minimize equipment downtime and production interruptions through effective maintenance planning.</p><p>Oversee maintenance interventions, resource allocation, and spare parts management.</p><p>Monitor maintenance performance and drive continuous improvements in equipment efficiency.</p><p>Logistics &amp; Warehouse Management</p><p>Oversee warehouse operations, inventory management, and inbound/outbound logistics activities.</p><p>Ensure inventory accuracy, effective stock control, and optimized material flow from receiving through production to customer delivery.</p><p>Improve logistics performance while maintaining operational efficiency and service levels.</p><p>Operational Excellence &amp; Continuous Improvement</p><p>Drive plant performance by monitoring key operational metrics, including Overall Equipment Effectiveness (OEE), downtime, cost per unit, productivity, and waste.</p><p>Lead continuous improvement initiatives focused on process optimization, cost reduction, operational efficiency, and quality enhancement.</p><p>Identify opportunities to streamline processes across Production, Maintenance, and Logistics functions.</p><p>Leadership &amp; Risk Management</p><p>Provide leadership and direction to the heads of Production, Maintenance, and Logistics.</p><p>Take ownership of operational challenges, including equipment breakdowns, production delays, material shortages, and quality issues, ensuring timely corrective actions.</p><p>Ensure business continuity through proactive risk management and effective decision-making.</p><p>Manage operational budgets and approve production schedules in line with business objectives.</p><p>Perform additional duties as assigned by executive management.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><p>Bachelor's degree in Engineering or a related technical discipline.</p><p>Master's degree in Engineering or a relevant field is an advantage.</p><p>Minimum of 10 15 years of progressive managerial experience within a manufacturing environment.</p><p>Strong understanding of manufacturing operations, production planning, industrial maintenance, supply chain, inventory management, and logistics.</p><p>Experience managing plant performance using operational KPIs such as OEE, productivity, efficiency, and cost metrics.</p><p>Fluency in English, French, and Arabic is required.</p><p>Skills &amp; Competencies</p><p>Proven leadership experience managing multidisciplinary teams across Production, Maintenance, and Logistics.</p><p>Strong operational planning, process optimization, and performance management capabilities.</p><p>Excellent analytical, problem-solving, and decision-making skills.</p><p>Ability to lead effectively under pressure and manage operational crises.</p><p>Results-oriented mind-set with a strong focus on quality, efficiency, and continuous improvement.</p><p>High level of accountability, ownership, and strategic thinking.</p><p>Proficient in Microsoft Office and standard business management systems.</p><p>Working Conditions</p><p>Primarily office-based with frequent visits to the manufacturing plant.</p><p>Occasional travel for business meetings, exhibitions, and industry events.</p><p>Flexibility to work additional hours when operational requirements demand.</p><p>Business travel may be required.</p>

<p>We are looking for an experienced and skilled Electrical Technician to join our technical team and handle the installation, maintenance, troubleshooting, and repair of electrical systems and equipment.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Perform preventive and corrective maintenance of electrical systems and equipment.</li><li>Install, inspect, repair, and maintain electrical wiring, panels, lighting, and related systems.</li><li>Diagnose electrical faults and carry out troubleshooting and repairs.</li><li>Maintain generators, pumps, motors, control panels, and other electrical equipment.</li><li>Conduct regular inspections and identify potential electrical issues or safety hazards.</li><li>Read and interpret electrical drawings, wiring diagrams, and technical specifications.</li><li>Respond to electrical breakdowns and emergency maintenance requirements.</li><li>Ensure all electrical work is performed safely and according to required standards.</li><li>Coordinate with the Electrical Foreman, Engineers, and Facilities team on maintenance activities.</li><li>Assist with electrical installations, upgrades, renovations, and improvement projects.</li><li>Maintain tools, equipment, and electrical spare parts in proper working condition.</li><li>Keep accurate records of maintenance work, repairs, and inspections.</li><li>Follow all health, safety, and environmental procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>10+ years of proven experience as an Electrical Technician or in a similar role.</p><p>Strong hands-on experience in electrical installation, maintenance, and troubleshooting.</p><p>Good knowledge of electrical panels, wiring, generators, motors, pumps, and building systems.</p><p>Ability to read electrical drawings and schematics.</p><p>Strong problem-solving and troubleshooting skills.</p><p>Good understanding of electrical safety procedures and standards.</p><p>Ability to work independently and as part of a technical team.</p><p>Reliable, organized, and able to work under pressure.</p><p>Technical diploma or relevant electrical qualification is preferred.</p><p>Previous experience in facilities or building maintenance is a strong advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>General Purpose</b></p><p>Provide support to the chemical and process sales function during the pre-sales/quote &amp; tender phase; as well as needed after sales services where applicable. Responsible for analyzing sales market data and installed base data to help prioritize services sales opportunities.</p><p><br></p><p><b>Main Job Tasks and Responsibilities</b></p><ol><li>Working on tenders and creating proposals to achieve sales targets and business development plans</li><li>Studying Negotiating for advantageous commercial and technical offers with suppliers, resulting in favorable price, terms, conditions and delivery</li><li>Prepare , Organize and deliver proposal Package consisting of forms, Certifications, Presentations, catalogs, technical and commercial proposals</li><li>Technical clarification follow-up and responsiveness with end user/client</li><li>Gather industry intelligence of Iraqi market to inform business decision-making</li><li>Maintain an accurate commercial record of STC’s tendered position&nbsp;by discipline</li><li>Research suppliers capabilities, identify a pool of candidate suppliers for tender consideration</li><li>Cross-function coordination to ensure bid requirements as well as&nbsp;tender or project terms and conditions are met</li><li>Responsible for the on time delivery of a quality bid that meets STC requirements and ensure necessary Due Diligence and bid confidentiality</li><li>Deal structuring, pricing (including shipping; training; certifications if any etc…)</li><li>Searching for new customers and suppliers</li><li>Identifying new important manufacturers/suppliers for STC and negotiating with them in becoming reseller or distributor or exclusive agent where applicable</li><li>Identifying new potential opportunities and creating sales approach for our existent or potential&nbsp;representatives</li><li>Participate in trainings of products and technologies offered by suppliers we work with and represent</li><li>Other duties as assigned</li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ol><li>Bachelor Degree in Mechanical or Chemical Engineering</li><li>Previous experience of bid creation, tendering, order acceptance and/or sub-contract placement&nbsp;</li><li>Minimum of 5 years of experience as a sales, support, or marketing field</li><li>Ability to work with remote cross- functional and cross-cultural teams</li><li>Fluency in English and Arabic</li><li>Computer skills and knowledge of office software packages</li></ol><p><br></p><p><b>Ability to manage multiple priorities and deliver on tight timelines, with get it right the first time attitude</b></p></div>

<p>Provide first-level IT support to employees. Troubleshoot PCs, laptops, printers, scanners, and other IT equipment. Install and configure Windows, software, and applications. Troubleshoot basic network, Wi-Fi, and Internet connectivity issues. Support Microsoft 365, Outlook, Teams, and email accounts. Set up PCs and equipment for new employees. Handle basic IT hardware and software troubleshooting. Support users with day-to-day IT issues and requests. Maintain IT equipment and asset records. Escalate complex technical issues to the IT Administrator. Assist with other IT tasks and projects when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in IT Support / Helpdesk is preferred. Good knowledge of Windows and Microsoft Office / Microsoft 365. Basic knowledge of networking (LAN, Wi-Fi, TCP/IP). Good hardware troubleshooting skills. Good communication and problem-solving skills. Motivated, responsible, and willing to learn. Ability to work independently and as part of a team.</p>

<p>We are looking for an experienced and highly professional Gym Manager to oversee the operations of a luxury fitness facility and ensure exceptional standards of service, safety, cleanliness, and member experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Manage the daily operations of the gym and fitness facilities.</li><li>Ensure the highest standards of service and member experience.</li><li>Supervise fitness instructors, personal trainers, reception, and support staff.</li><li>Prepare staff schedules, assignments, and daily operational plans.</li><li>Ensure all fitness equipment is properly maintained, safe, and fully operational.</li><li>Coordinate with Maintenance and Engineering teams for equipment repairs and facility requirements.</li><li>Develop and implement health, safety, hygiene, and operational procedures.</li><li>Monitor facility cleanliness, presentation, and overall standards.</li><li>Support the recruitment, training, coaching, and performance evaluation of gym staff.</li><li>Manage memberships, member requests, feedback, and service issues professionally.</li><li>Coordinate fitness programs, personal training services, and wellness activities.</li><li>Monitor inventory, equipment, supplies, and operational costs.</li><li>Ensure compliance with health and safety regulations and industry standards.</li><li>Prepare regular operational reports for management.</li><li>Maintain a professional, welcoming, and luxury environment at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>10 15+ years of proven experience managing gyms, fitness clubs, luxury hotels, resorts, or high-end fitness facilities.</li><li>Relevant fitness, gym management, or professional training certifications.</li><li>Strong knowledge of fitness operations, equipment, health, and safety standards.</li><li>Proven experience managing and leading multidisciplinary teams.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong customer-service orientation with a luxury hospitality mindset.</li><li>Ability to handle VIP members and high-profile clients with discretion and professionalism.</li><li>Strong problem-solving and decision-making abilities.</li><li>Excellent attention to detail and ability to maintain high standards.</li><li>Experience in a 5-star hotel, luxury resort, private club, or high-end wellness facility is a strong advantage.</li><li>Professional appearance, reliability, discretion, and integrity are essential.</li></ul><p>Interested candidates are invited to send their CV</p>

<p>We are seeking a dependable and organized Storekeeper to manage the receipt, storage, and issuance of construction materials, tools, equipment, and supplies. The Storekeeper will maintain accurate inventory records, ensure proper stock levels, and support site operations by providing timely and efficient material management.</p><p>Responsibilities</p><ul><li>Receive, inspect, and verify incoming materials, equipment, and supplies against purchase orders and delivery notes.</li><li>Store materials safely and systematically to ensure easy identification and retrieval.</li><li>Issue materials, tools, and equipment to site personnel based on approved requests.</li><li>Maintain accurate inventory records and update stock movements in the inventory management system.</li><li>Conduct regular stock counts and periodic physical inventory audits.</li><li>Monitor inventory levels and notify the Procurement department of low-stock or reorder requirements.</li><li>Ensure proper labeling, handling, and storage of materials to prevent damage, loss, or deterioration.</li><li>Prepare daily, weekly, and monthly inventory and stock movement reports.</li><li>Coordinate with Procurement, Warehouse, and Site Engineers regarding material deliveries and requirements.</li><li>Track and maintain records of tools and equipment issued to employees and subcontractors.</li><li>Ensure compliance with company policies, safety regulations, and warehouse procedures.</li><li>Investigate and report inventory discrepancies, damaged goods, or shortages.</li><li>Maintain a clean, organized, and safe storage area.</li><li>Assist with year-end inventory and internal or external audits.</li><li>Perform other related duties as assigned by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.</li><li>2 5 years of experience as a Storekeeper, Warehouse Assistant, or Inventory Controller, preferably in the construction industry.</li><li>Knowledge of inventory management principles and warehouse operations.</li><li>Experience using ERP or inventory management systems.</li><li>Proficiency in Microsoft Excel and MS Office.</li><li>Strong organizational and record-keeping skills.</li><li>High attention to detail and accuracy.</li><li>Good communication and teamwork skills.</li><li>Ability to work under pressure and handle multiple priorities.</li></ul>

<p>Main Responsibilities: Provide first-level IT support to employees. Troubleshoot PCs, laptops, printers, scanners, and other IT equipment. Install and configure Windows, software, and applications. Troubleshoot basic network, Wi-Fi, and Internet connectivity issues. Support Microsoft 365, Outlook, Teams, and email accounts. Set up PCs and equipment for new employees. Handle basic IT hardware and software troubleshooting. Support users with day-to-day IT issues and requests. Maintain IT equipment and asset records. Escalate complex technical issues to the IT Administrator. Assist with other IT tasks and projects when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: Previous experience in IT Support / Helpdesk is preferred. Good knowledge of Windows and Microsoft Office / Microsoft 365. Basic knowledge of networking (LAN, Wi-Fi, TCP/IP). Good hardware troubleshooting skills. Good communication and problem-solving skills. Motivated, responsible, and willing to learn. Ability to work independently and as part of a team.</p>

<p>Develop and maintain strong relationships with existing and potential customers, including laboratories, universities, industries, etc.</p><p>Identify new business opportunities, generate leads, and promote products.</p><p>Visit customers regularly, prepare quotations, and follow up on offers until closing.</p><p>Achieve assigned sales targets.</p><p>Visit MEDILAB s Head office in Beirut for routine office work including quotations, orders, picking items from stock, invoicing, and delivery scheduling.</p><p>Coordinate with all MEDILAB departments and technical teams. Follow up on customer requests, orders, deliveries, and after-sales requirements.</p><p>Prepare regular sales reports and maintain accurate records of customer visits on the Company s CRM system.</p><p><strong>Desired Candidate Profile</strong></p><p>Living in Bekaa region.</p><p>Scientific background is mandatory.</p><p>Bachelor s degree in Biomedical Science, Biochemistry, or any related field.</p><p>Preferably 3 5 years of experience.</p><p>Knowledge of laboratory equipment, food laboratory equipment, quality control, R&amp;D testing, and industrial equipment.</p><p>Presentable, with excellent communication and negotiation skills.</p><p>Languages: English is a must; French is a plus.</p><p>Must have a car.</p><p>Technical background is an advantage.</p>

JOB DUTIES: <br>•Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications. <br>•Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution. <br>•Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution. <br>•Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections. <br>•Ensure all steel works are completed in compliance with quality standards and approved inspection procedures. <br>•Follow up on site progress and ensure that work is completed within the planned schedule and standards. <br>•Identify technical or site-related issues and report them promptly to the project manager. <br>•Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss. <br>•Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets. <br>•Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods. <br> <br>EDUCATION: <br>•Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field. <br>•Strong knowledge of steel structure installation methods, drawings, and construction practices. <br>•Good ability to read and interpret structural and technical drawings. <br>•Familiarity with welding, bolting, alignment, and steel connection requirements. <br>•Good understanding of site safety regulations and quality control procedures. <br>•Ability to supervise teams and coordinate with multiple departments on site. <br>•Good communication and problem-solving skills. <br>•Ability to work under pressure and meet project deadlines

Installation and configuration of ADSL/VDSL and Fiber Internet equipment. <br>- Installation and configuration of modems, routers, Wi-Fi repeaters/extenders, and related networking equipment. <br>- Basic understanding of FTTH/fiber connectivity and signal levels. <br>- Troubleshooting ADSL line issues, including synchronization, attenuation, noise, and line stability. <br>- Troubleshooting Wi-Fi coverage, connectivity, speed, and configuration issues. <br>- Basic LAN/network troubleshooting, including IP addressing, DHCP, DNS, and connectivity testing. <br>- Ability to use technical tools and testing equipment required for Internet installation and troubleshooting. <br>- Ability to identify whether a problem originates from the customer premises, modem/router, internal wiring, or external network. <br>- Ability to document completed installations and technical interventions accurately