وظائف أخصائي عيون في لبنان

Role Description <br> <br>Responsible for identifying sales prospects for insurance plans and managing a portfolio of clients. His/her main duty is meeting potential clients to grow the customers’ base by exploring clients’ needs and matching them with our products and services. Also accountable for handling policy renewals, and servicing client needs. The Sales Agent we are looking for should be a dedicated sales professional who is interested in building a client portfolio in the insurance industry. <br> <br> <br>Responsibilities <br>-Responsible for developing long term relationship with clients, assess their insurance needs and provide them with accurate solutions <br>-Prospect for potential leads from different resources to build a database of prospective clients <br>-Conduct daily client visits to assess potential insurance needs. <br>-Ensure full submission of new applications with proper information and premium settlements <br>-Ensure quality after-sales service in order to improve customer satisfaction, plan future follow-up visits and evaluation of needs <br>-Complete Agent activity report on daily basis and review ratios with unit manager on weekly basis <br>-Ensure proper completion of policy requirements by coordinating with the concerned departments <br>-Update job knowledge by participating in trainings and maintaining personal networks <br> <br> <br>Qualifications <br> <br>-Bachelor’s degree in business administration or related field. <br>-Minimum 2 years’ work experience in Sales, consulting, banking services, insurance, <br>-Strong command of spoken and written English and Arabic

<p>We are seeking an Infrastructure Engineer to join our IT Infrastructure team. This position offers an excellent opportunity for a motivated individual with a strong technical foundation to develop hands-on expertise across server administration, networking, cloud services, and IT operations. Reporting to senior members of the team, the successful candidate will contribute to the day-to-day maintenance of our environment while gaining exposure to industry best practices in system administration, security, monitoring, and automation.</p><p>Key Responsibilities:</p><ul><li>Support the administration and maintenance of Windows Server infrastructure and Active Directory services.</li><li>Assist in the administration of Microsoft 365 and Microsoft Azure environments.</li><li>Contribute to the ongoing management of VMware virtualization platforms.</li><li>Monitor infrastructure health, respond to system alerts, and escalate issues as required.</li><li>Troubleshoot and resolve incidents relating to servers, storage, and network components.</li><li>Participate in infrastructure projects, including upgrades, migrations, and new deployments.</li><li>Support backup, business continuity, and disaster recovery operations.</li><li>Maintain accurate and up-to-date technical documentation, procedures, and knowledge base articles.</li><li>Collaborate with internal teams to investigate and resolve escalated technical issues.</li><li>Adhere to established security standards and operational best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><p>Qualifications and Experience:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li><li>2 - 4 years of experience in an IT infrastructure or systems administration role.</li><li>Working knowledge of Windows Server, Active Directory, DNS, DHCP, and core networking concepts.</li><li>Exposure to Microsoft 365 and Microsoft Azure is considered an advantage.</li><li>Familiarity with virtualization technologies, particularly VMware, is desirable.</li><li>Knowledge of FortiGate firewalls and related network security technologies is a plus.</li><li>Strong analytical and problem-solving capabilities.</li><li>A proactive mindset with a willingness to learn, take initiative, and assume ownership of assigned tasks.</li><li>Effective written and verbal communication skills, with the ability to work collaboratively within a team environment.</li></ul>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job Responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills Required:</h4> <ul> <li>Minimum 2 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.<br> Oversee growth in performance.<br> Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.<br> Solid knowledge of Google ads campaign types.<br> Continuous analysis of performance and reporting on digital campaigns.<br> Efficient management of budgets across all engines and campaigns.<br> Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.<br> Report on key performance indicators and lead generation initiatives, calculate Cost Per Lead, project spend, adjust to demand and seasonality.<br> Skills Required: Minimum 2 years of relevant experience Marketing and Advertising background is a big plus Experience in Google AdWords, Google AdWords Editor, Google Analytics.<br> Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.<br> Vast experience in the Google Content Network and with overall Display Advertising.<br> Knowledge and experience in retargeting/remarketing.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>This consultancy is expected to result in a discussion paper “Toward an Arab Regional Perspective on Sustainable Development Beyond 2030”. The deliverable will serve as a foundation for a regional consultation to be undertaken by ESWA ahead of the 2027 SDG Summit, and will be refined based on the results of this consultation. The paper will be in English or Arabic and should be 30-35 pages in length to be submitted electronically as an MS Word file.<br> Work Location<br>Remote<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>The consultant will work closely with the Leader of the 2030 Agenda and SDG Coordination Cluster and/or delegated staff. Coordination and follow-up with the consultant will be done through e-mails, phone calls and virtual meetings. The consultant will be required to provide updates on progress and submit phased deliverables, as per the agreed timeline. The consultant will be responsible for developing a discussion paper structured around the questions outlined above. On the basis of research, the consultant will prepare an initial draft of the paper that s/he will refine in light of the ESCWA consultation. The consultant will illustrate his/her ideas with concrete examples from the Arab region or globally. Responsibilities: 1. Undertake a desk review of relevant literature. This includes recent documentation on the successes and challenges of the 2030 Agenda and the SDG framework, such as those reported by Arab countries in their VNR reports. 2. Prepare a first draft of the discussion paper for ESCWA’s initial review and subsequent use during the planned consultation. 3. Participate actively in the ESCWA consultation with VNR focal points, deliver interventions and facilitate discussions as required. 4. Synthesize discussions from the above consultation and reflect into a final version of the paper, to be approved with ESCWA.<br> Qualifications/special skills<br>A Master's university degree in public policy, economics, social development, or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 15 years of progressively responsible experience and research in public policy formulation, implementation and analysis in the Arab region is required.<br> Languages<br>English and French are the working languages of the United Nations. Arabic is also one of the six official languages of the United Nations and a working language of ESCWA. For this consultancy, fluency in English and Arabic are required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

MEDCALL S.A.L. — Société de régulation médicale <br>Recrute un(e) Chargé(e) de Communication Digitale & Support Marketing <br> <br>Introduction <br>À MEDCALL, notre équipe opérationnelle dévouée 24h/24 et 7j/7, trilingue, possède l'expertise nécessaire pour organiser et surveiller un éventail de services médicaux adaptés aux besoins des voyageurs du monde entier sur différents fuseaux horaires. Nous sommes fiers d'offrir une gamme complète de solutions de santé, garantissant que les patients reçoivent un soutien de premier ordre dans divers scénarios médicaux pendant leurs vacances. <br> <br>Description du poste <br>Réseaux sociaux (au-delà des posts) : Proposer des idées de formats, mettre en place des templates réutilisables, gérer les stories (événements, actus, reposts), mettre à jour les highlights Instagram, vérifier la cohérence des hashtags et mots-clés, création de supports visuels et graphismes. <br>Contenus & rédaction (hors réseaux) : Gestion et animation des réseaux sociaux du groupe et de ses filiales (LinkedIn, Instagram, Facebook), réécrire des textes existants (site, plaquettes, présentations), aider à la rédaction d'annonces (recrutement, partenariats, actus). <br>Website & supports digitaux : Proposer des améliorations de structure ou de lisibilité, mettre à jour la section « News » / actualités, participer au design des prochains sites web à venir, coordination avec l'IT / développeurs pour implémentation. <br>Organisation & coordination : Centraliser logos & visuels, coordonner avec IT & designers, relancer les équipes internes pour récupérer infos et contenus, préparer des briefs simples pour validation. <br>Veille & inspiration : Faire une veille sur les concurrents, proposer des améliorations créatives régulières. <br>Suivi & reporting : Le poste est placé sous la responsabilité directe de la Digital Strategist Groupe : c'est l'interface avec la Direction / Head of Business Partnership & Development. Elle définit la stratégie digitale, les priorités et les orientations de communication. <br> <br>Profil recherché <br>● Formation en communication, marketing digital ou domaine équivalent <br>● Expérience professionnelle d'au moins 2 ans en gestion de contenus digitaux et réseaux sociaux <br>● Maîtrise des outils de création graphique (Canva, Adobe ou équivalent) et outils d'IA générative (prompting) <br>● Capacité à produire des supports visuels professionnels <br>● Bonne compréhension des enjeux B2B <br>● Sens de l'organisation et autonomie opérationnelle <br>● Capacité à travailler en coordination avec plusieurs entités <br>● En plus : connaissances en SEO et en référencement sur les assistants IA <br> <br>Langues écrites et parlées couramment : <br>● 1ère langue : français <br>● 2ème langue : anglais <br>● 3ème langue : arabe (optionnelle) <br>Localisation de l'emploi <br>Bureau : Beirut (Hadath), Liban. <br>Horaires : en moyenne 40 heures par semaine du lundi au vendredi de 9h00 à 18h00 (avec une heure de pause). <br> <br>Visitez notre site web : www.medcall.me <br> <br>Candidature <br>Le dossier de candidature doit impérativement comprendre : <br>● Un CV actualisé <br>● Une lettre de motivation <br>● Un portfolio (obligatoire) présentant des exemples de contenus, visuels ou comptes sociaux effectivement gérés <br> <br>Envoyez votre dossier à : <br>MEDCALL — Ing. Imad Badaoui <br>E-mail : imad.badaoui@medcall.me

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About OLX OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses.<br> Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.<br> OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users.<br> Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.<br> We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.<br> About the role As a Sales Specialist, you will focus on fostering relationships with both existing and new clients, driving upselling opportunities, and managing your assigned territory effectively.<br> Establishing contact and developing relationships with businesses Developing database of leads through referrals, telephone, canvassing, face to face, cold calling on business owners, direct mail, and networking Selling value added products and subscriptions to new and older (expired or cancelled) accounts Meeting weekly and monthly sales KPIs (value and volume) Territory analysis and management Providing client training to ensure efficient and continuous use of the service and providing performance regular reviews and reports to ensure maximum client retention Consistently and continuously monitoring client ‘health and quality metrics’ ensuring they are in line with management’s expectations and to ensure efficient use of service and no malpractice.<br> Communicating effectively to manage clients’ expectations to ensure they receive a great OLX service.<br> Reviewing clients’ accounts and highlight areas where the client can improve their performance to get more out of their listings A fast-paced, high-performing team.<br> Rewards &amp; Recognitions Learning &amp; Development opportunities #LebanonOLX Bachelor’s degree or an equivalent certification.<br> A car and a driving license, as this role requires you to attend many out-of-office meetings.<br> 3 to 5 years’ experience as a sales consultant.<br> Online sales experience is a plus.<br> Highly computer literate, adept at Excel, PowerPoint, and highly online savvy.<br> Knowledge in Sales, Business development, Negotiations, and Relationship Building.<br> Familiarity with the OLX website.<br> Excellent communication, negotiation, and presentation skills.<br> Fluent in both English and Arabic.<br> Ability to build relationships.<br> Ability to multitask.<br> Ambitious, positive, and committed attitude.<br> Ability to work in a fast-paced and target-driven company.<br> An energetic, mature, accountable, self-driven, fast learner and has strong analytical skills.<br></span> </div>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking a Boomi Technical Consultant to design, develop, implement, and support integration solutions using the Boomi Integration Platform (iPaaS) .<br> The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems.<br> The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.<br> Key Responsibilities Design, develop, and implement integration solutions using Boomi AtomSphere .<br> Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.<br> Develop APIs and web services using REST and SOAP.<br> Configure connectors, processes, mappings, profiles, and business rules.<br> Perform data transformation, validation, and error handling.<br> Deploy, monitor, and troubleshoot Boomi integrations.<br> Configure and manage Boomi Atoms, Molecules, and Atom Clouds.<br> Collaborate with functional consultants and business users to gather requirements.<br> Support API management and integration best practices.<br> Optimize integration performance and ensure system reliability.<br> Prepare technical documentation and deployment guides.<br> Provide production support and resolve integration issues.<br> Participate in testing, UAT, and go-live activities.<br> Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 3+ years of hands-on experience with Boomi AtomSphere .<br> Experience developing enterprise integration solutions.<br> Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.<br> Experience with SQL and relational databases.<br> Experience integrating cloud and on-premises applications.<br> Knowledge of data mapping and transformation techniques.<br> Strong troubleshooting and debugging skills.<br> Excellent communication and problem-solving skills.<br> Preferred Qualifications Boomi Professional Developer or Professional Architect Certification.<br> Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.<br> Knowledge of API Management and EDI integrations.<br> Experience with CI/CD pipelines and Git.<br> Familiarity with AWS, Azure, or GCP.<br> Knowledge of scripting languages such as JavaScript or Groovy.<br> Experience working in Agile environments.<br> Soft Skills Soft Skills Strong analytical and problem-solving abilities.<br> Excellent communication and stakeholder management.<br> Ability to manage multiple projects simultaneously.<br> Customer-focused mindset.<br> Strong documentation and organizational skills.<br> Ability to work independently and as part of a team.<br></span> </div>

<p><p>Outsourcing Staffing Advantage is a boutique business process outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking creative, data-driven, and results-oriented social media & digital marketing specialists to join our talent pool. In this role, you will help businesses strengthen their online presence, engage their target audience, and drive measurable growth through strategic digital marketing initiatives across multiple platforms.</p> <h4>Key responsibilities</h4> <ul> <li>Develop, implement, and manage social media strategies across multiple platforms, including Facebook, Instagram, LinkedIn, TikTok, and X.</li> <li>Create, schedule, and publish engaging content aligned with each client's brand and marketing objectives.</li> <li>Monitor social media channels, respond to comments and messages, and foster community engagement.</li> <li>Plan and execute digital marketing campaigns, including email marketing, paid advertising, and promotional initiatives.</li> <li>Analyze campaign performance using analytics tools and provide recommendations for continuous improvement.</li> <li>Conduct market and competitor research to identify trends and new growth opportunities.</li> <li>Collaborate with designers, content creators, and other team members to produce high-quality marketing materials.</li> <li>Optimize content and campaigns using SEO best practices.</li> <li>Maintain content calendars and ensure consistent brand messaging across all platforms.</li> <li>Prepare performance reports and communicate campaign results to stakeholders.</li> </ul> <h4>Requirements</h4> <ul> <li>2+ years of experience in social media management, digital marketing, or a related role.</li> <li>Excellent written and verbal English communication skills.</li> <li>Experience managing business social media accounts across multiple platforms.</li> <li>Proficiency with Meta Business Suite and social media scheduling tools.</li> <li>Experience creating content using Canva, Adobe Creative Suite, or similar design software.</li> <li>Strong understanding of digital marketing principles, including content marketing, SEO, email marketing, and paid social advertising.</li> <li>Ability to analyze campaign performance and make data-driven decisions.</li> <li>Excellent organizational and time management skills.</li> <li>Ability to manage multiple clients and projects simultaneously.</li> <li>Reliable internet connection and the ability to work independently in a remote environment.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Bachelor's degree in marketing, communications, business, or a related field (preferred but not required).</li> <li>Experience managing paid advertising campaigns through Meta Ads Manager, Google Ads, or LinkedIn Ads.</li> <li>Familiarity with Google Analytics, Google Search Console, and other marketing analytics tools.</li> <li>Experience with email marketing platforms such as Mailchimp, Klaviyo, HubSpot, or Constant Contact.</li> <li>Experience using social media management platforms such as Hootsuite, Buffer, Sprout Social, or Later.</li> <li>Basic knowledge of video editing tools such as CapCut, Adobe Premiere Pro, or Final Cut Pro.</li> <li>Experience working with U.S.-based businesses or marketing agencies.</li> <li>Familiarity with AI-powered marketing tools such as ChatGPT, Claude, Jasper, or Canva AI.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work on diverse and exciting projects.</li> <li>Supportive and collaborative work environment.</li> <li>Weekly payments.</li> <li>Weekends off.</li> <li>Growth opportunities.</li> </ul></p><p></p>

<p><p>Outsourcing Staffing Advantage is a boutique business process outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking creative, data-driven, and results-oriented social media & digital marketing specialists to join our talent pool. In this role, you will help businesses strengthen their online presence, engage their target audience, and drive measurable growth through strategic digital marketing initiatives across multiple platforms.</p> <h4>Key responsibilities</h4> <ul> <li>Develop, implement, and manage social media strategies across multiple platforms, including Facebook, Instagram, LinkedIn, TikTok, and X.</li> <li>Create, schedule, and publish engaging content aligned with each client's brand and marketing objectives.</li> <li>Monitor social media channels, respond to comments and messages, and foster community engagement.</li> <li>Plan and execute digital marketing campaigns, including email marketing, paid advertising, and promotional initiatives.</li> <li>Analyze campaign performance using analytics tools and provide recommendations for continuous improvement.</li> <li>Conduct market and competitor research to identify trends and new growth opportunities.</li> <li>Collaborate with designers, content creators, and other team members to produce high-quality marketing materials.</li> <li>Optimize content and campaigns using SEO best practices.</li> <li>Maintain content calendars and ensure consistent brand messaging across all platforms.</li> <li>Prepare performance reports and communicate campaign results to stakeholders.</li> </ul> <h4>Requirements</h4> <ul> <li>2+ years of experience in social media management, digital marketing, or a related role.</li> <li>Excellent written and verbal English communication skills.</li> <li>Experience managing business social media accounts across multiple platforms.</li> <li>Proficiency with Meta Business Suite and social media scheduling tools.</li> <li>Experience creating content using Canva, Adobe Creative Suite, or similar design software.</li> <li>Strong understanding of digital marketing principles, including content marketing, SEO, email marketing, and paid social advertising.</li> <li>Ability to analyze campaign performance and make data-driven decisions.</li> <li>Excellent organizational and time management skills.</li> <li>Ability to manage multiple clients and projects simultaneously.</li> <li>Reliable internet connection and the ability to work independently in a remote environment.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Bachelor's degree in marketing, communications, business, or a related field (preferred but not required).</li> <li>Experience managing paid advertising campaigns through Meta Ads Manager, Google Ads, or LinkedIn Ads.</li> <li>Familiarity with Google Analytics, Google Search Console, and other marketing analytics tools.</li> <li>Experience with email marketing platforms such as Mailchimp, Klaviyo, HubSpot, or Constant Contact.</li> <li>Experience using social media management platforms such as Hootsuite, Buffer, Sprout Social, or Later.</li> <li>Basic knowledge of video editing tools such as CapCut, Adobe Premiere Pro, or Final Cut Pro.</li> <li>Experience working with U.S.-based businesses or marketing agencies.</li> <li>Familiarity with AI-powered marketing tools such as ChatGPT, Claude, Jasper, or Canva AI.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work on diverse and exciting projects.</li> <li>Supportive and collaborative work environment.</li> <li>Weekly payments.</li> <li>Weekends off.</li> <li>Growth opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Outsourcing Staffing Advantage is a boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States.<br> We are seeking creative, data-driven, and results-oriented Social Media &amp; Digital Marketing Specialists to join our talent pool.<br> In this role, you will help businesses strengthen their online presence, engage their target audience, and drive measurable growth through strategic digital marketing initiatives across multiple platforms.<br> Key Responsibilities Develop, implement, and manage social media strategies across multiple platforms, including Facebook, Instagram, LinkedIn, TikTok, and X.<br> Create, schedule, and publish engaging content aligned with each client's brand and marketing objectives.<br> Monitor social media channels, respond to comments and messages, and foster community engagement.<br> Plan and execute digital marketing campaigns, including email marketing, paid advertising, and promotional initiatives.<br> Analyze campaign performance using analytics tools and provide recommendations for continuous improvement.<br> Conduct market and competitor research to identify trends and new growth opportunities.<br> Collaborate with designers, content creators, and other team members to produce high-quality marketing materials.<br> Optimize content and campaigns using SEO best practices.<br> Maintain content calendars and ensure consistent brand messaging across all platforms.<br> Prepare performance reports and communicate campaign results to stakeholders.<br> Opportunity to work on diverse and exciting projects.<br> Supportive and collaborative work environment.<br> Weekly payments.<br> Weekends off.<br> Growth opportunities.<br> 2+ years of experience in Social Media Management, Digital Marketing, or a related role.<br> Excellent written and verbal English communication skills.<br> Experience managing business social media accounts across multiple platforms.<br> Proficiency with Meta Business Suite and social media scheduling tools.<br> Experience creating content using Canva, Adobe Creative Suite, or similar design software.<br> Strong understanding of digital marketing principles, including content marketing, SEO, email marketing, and paid social advertising.<br> Ability to analyze campaign performance and make data-driven decisions.<br> Excellent organizational and time management skills.<br> Ability to manage multiple clients and projects simultaneously.<br> Reliable internet connection and the ability to work independently in a remote environment.<br> Preferred Qualifications Bachelor's degree in Marketing, Communications, Business, or a related field (preferred but not required).<br> Experience managing paid advertising campaigns through Meta Ads Manager, Google Ads, or LinkedIn Ads.<br> Familiarity with Google Analytics, Google Search Console, and other marketing analytics tools.<br> Experience with email marketing platforms such as Mailchimp, Klaviyo, HubSpot, or Constant Contact.<br> Experience using social media management platforms such as Hootsuite, Buffer, Sprout Social, or Later.<br> Basic knowledge of video editing tools such as CapCut, Adobe Premiere Pro, or Final Cut Pro.<br> Experience working with U.<br>S.-based businesses or marketing agencies.<br> Familiarity with AI-powered marketing tools such as ChatGPT, Claude, Jasper, or Canva AI.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.<br> You will help customers use our software effectively, answer “how-to” questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations.<br> This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect.<br> You will resolve as much as possible during the initial interaction.<br> When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.<br> Tickets are initially triaged and tagged through AI-assisted workflows.<br> You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.<br> What You Will Do Work the Shared Support Queue Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution.<br> The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.<br> Support Customers Across Every Channel Provide support through phone, email, and chat.<br> Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.<br> Answer Product and Workflow Questions Help customers understand how to use the software in their day-to-day hotel operations.<br> This includes explaining features, walking users through processes, helping with configuration, and identifying when a “how-to” question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.<br> Work With AI-Assisted Support Tools Review AI-generated classifications and drafted responses before relying on them as our answer.<br> Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point.<br> You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.<br> Diagnose Issues Across Our Product Portfolio Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.<br> Troubleshoot Integrations Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.<br> Support Card Payments and Terminals Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues.<br> Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.<br> Support Distribution and OTA Connectivity Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.<br>com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues.<br> For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.<br> Maintain Accurate Support Records Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.<br> Reduce Repeat Contact When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request.<br> Helping customers find answers more easily and preventing repeat issues are core parts of the role.<br> Participate in Our Global Support Schedule Our customers operate across North America, EMEA, and APAC.<br> Support follows a global, followthe-sun model, and this role participates in a shift rotation that includes weekend coverage.<br> At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue Ability to manage and prioritize your workload without needing to be given a daily task list Strong ownership and follow-through, including confirming that the customer’s issue has been resolved Availability to participate in a shift rotation covering a 24/7 support struture Beneficial Experience Hotel front-desk, reservations, accounting, or back-office experience Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider Experience with channel managers, booking engines, or OTA extranets Experience with Zendesk or a comparable ticketing platform SQL knowledge or experience building reports from a relational database Basic networking knowledge Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness Experience supporting SaaS products or connected software platforms Hotel experience is valuable, but it is not required.<br> We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.<br> What We Will Teach You How a Hotel Operates You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit.<br> You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.<br> Why Certain Issues Are Emergencies A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.<br> Our Products and Environments You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.<br> Payments from End to End You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes Support must never access or modify.<br> Distribution and Connectivity You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.<br> Escalation and Incident Management You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.<br> How the Team Works Our Workload Follows Hotel Operations Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up.<br> A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40.<br> These tickets are shared across the team.<br> AI Assists the Team AI helps classify, route, and prioritize tickets and can draft suggested responses.<br> Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.<br> We Work as One Support Team The team shares responsibility for the queue and overall customer experience.<br> Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.<br> Performance Is Balanced Performance is evaluated across several areas, including: Resolution quality and accuracy Responsiveness Customer satisfaction Ticket ownership and follow-through Documentation and ticket hygiene Appropriate prioritization and escalation Contribution to the performance and knowledge of the wider team Ticket volume is considered in context and does not, by itself, determine performance.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <span>Responsible for developing and executing marketing, PR, and education plans aligned with brand strategy.<br>Responsible for supporting sales through marketing tools, training, and performance insights.<br>Responsible for managing digital presence, social media content, and influencer collaborations.<br>Perform duties in accordance with Malia Group Policies and Procedures.</span> <br><br> Duties And Responsibilities On Marketing Planning &amp; Execution<br>• Analyze market trends, customer behavior, and competitor activities to identify areas of opportunity or concern.<br>• Develop and implement the annual marketing, PR, and education plans in coordination with the Educator and in alignment with the principal’s brand strategy.<br>• Coordinate with principals to secure all assets, tools, and guidelines needed for brand launches and marketing campaigns.<br>• Ensure the timely and impactful execution of new product launches, while maintaining proper pricing, positioning, and brand messaging.<br>• Conduct regular market visits to monitor marketing initiative implementation, ensuring compliance with brand guidelines.<br>• Create, maintain, and update marketing tools, including sales kits, brand presentations, and conceptual selling materials in collaboration with principals.<br>• Support the sales team by delivering product and brand training in coordination with Educator and ensure alignment of campaign objectives and key messages.<br>• Collaborate with the sales team to help achieve weighted distribution targets and to identify and pursue high-potential accounts.<br>• Plan, organize, and execute marketing and educational events for salon professionals, ensuring brand alignment, proper setup, material availability, and post-event follow-up.<br>• Drive brand visibility at point-of-sale locations by maximizing the use of POS tools and merchandising displays.<br>• Identify branding opportunities in salons and suggest creative solutions to enhance in-store presence and consumer engagement.<br>• Ensure adherence to the principal’s visual and communication guidelines in all activations, events, and materials.<br>On Sales Enablement &amp; Target Support<br>• Align with the Business Unit Manager on sales targets and identify marketing-driven initiatives to boost performance.<br>• Monitor stock levels and suggest proactive measures to maintain product availability in alignment with forecasted campaigns.<br>• Track competitor launches, salon activations, and market positioning, and propose data-driven actions to maintain a competitive edge.<br>• Conduct regular pricing benchmarks and support in developing strategic pricing that strengthens brand value while maintaining market competitiveness.<br>• Coordinate with the procurement department to source, produce, and manage visibility materials within allocated budgets.<br>On Social Media &amp; Digital Marketing<br>• Develop and maintain a structured content calendar aligned with the overall marketing strategy, promotional plan, and education activities.<br>• Create and manage partnerships with influencers, particularly key hairdressers and salon owners, by identifying profiles, negotiating collaborations, and overseeing content delivery.<br>• Monitor online engagement, sentiment, and brand performance across digital platforms and prepare monthly performance reports with actionable insights.<br>• Identify digital trends and opportunities to increase brand visibility and engagement among target audiences.<br>On Reporting &amp; Analysis<br>• Prepare and submit monthly reports covering sales evolution vs. targets by product/category, with performance analysis and actionable recommendations.<br>• Compile and present monthly distribution reports highlighting achievements, gaps, and follow-up action plans.<br>• Track ROI of key initiatives and provide insights on areas of improvement and future opportunities.<br><br> <br> </div>

About the role <br>TechnoTronix Pro is a small, fast-moving mobile phone retail, repair, and wholesale business. This is a hands-on generalist role covering everything people-related for a team that includes shop staff, repair technicians, and warehouse/logistics personnel. You'll be the only HR person, so you'll own the function end to end and work directly with the owner. <br> <br>Responsibilities <br> <br>Recruit and onboard shop staff, technicians, and warehouse employees — sourcing, screening, interview coordination, contracts <br>Maintain personnel files, attendance, shift schedules, and leave records <br>Prepare monthly payroll inputs (base, commissions, overtime, deductions) and coordinate with accounting <br>Handle NSSF registration and declarations, end-of-service indemnity calculations, and Ministry of Labor compliance <br>Draft and maintain contracts, job descriptions, and a simple employee handbook <br>Set up basic performance check-ins and technician skill/training tracking <br>Manage day-to-day employee questions, warnings, and disciplinary documentation <br>Support workplace safety practices in the repair bench and warehouse areas <br> <br>Requirements <br> <br>Bachelor's degree in HR, business administration, or equivalent experience <br>2+ years in an HR role in Lebanon; solid grasp of Lebanese Labor Law and NSSF procedures <br>Comfortable working independently in a small company without an HR department behind you <br>Strong Excel; able to work with digital systems and adapt to internal tools <br>Fluent Arabic and English; French a plus <br>Discretion with confidential salary and personnel information <br> <br>Nice to have <br> <br>Experience with retail, technical, or trade workforces <br>Exposure to hiring for commission-based sales roles <br> <br>Want a shorter version for a job posting (Facebook/LinkedIn/Bikayeh), or an Arabic version? <br> <br>remove schedule <br> <br>Human Resources Specialist (Part-Time) — TechnoTronix Pro Sàrl <br> <br>Location: Ein el-Remmaneh, Beirut <br>Reports to: Managing Director <br> <br>About the role <br>TechnoTronix Pro is a small, fast-moving mobile phone retail, repair, and wholesale business. This is a hands-on generalist role covering everything people-related for a team that includes shop staff, repair technicians, and warehouse/logistics personnel. You'll be the only HR person, so you'll own the function end to end and work directly with the owner. <br> <br>Responsibilities <br> <br>Recruit and onboard shop staff, technicians, and warehouse employees — sourcing, screening, interview coordination, contracts <br>Maintain personnel files, attendance, shift schedules, and leave records <br>Prepare monthly payroll inputs (base, commissions, overtime, deductions) and coordinate with accounting <br>Handle NSSF registration and declarations, end-of-service indemnity calculations, and Ministry of Labor compliance <br>Draft and maintain contracts, job descriptions, and a simple employee handbook <br>Set up basic performance check-ins and technician skill/training tracking <br>Manage day-to-day employee questions, warnings, and disciplinary documentation <br>Support workplace safety practices in the repair bench and warehouse areas <br> <br>Requirements <br> <br>Bachelor's degree in HR, business administration, or equivalent experience <br>2+ years in an HR role in Lebanon; solid grasp of Lebanese Labor Law and NSSF procedures <br>Comfortable working independently in a small company without an HR department behind you <br>Strong Excel; able to work with digital systems and adapt to internal tools <br>Fluent Arabic and English; French a plus <br>Discretion with confidential salary and personnel information <br> <br>Nice to have <br> <br>Experience with retail, technical, or trade workforces <br>Exposure to hiring for commission-based sales roles

<p>Department: Graduate Council Grade: Above Grade 12 Basic Functions: Responsible esponsible for optimizing graduate student recruitment and admission related processes and modules on Slate by Technolutions. This role combines technical system management with data-driven enrollment strategy, ensuring an efficient applicant experience while maximizing conversion rates across the admissions funnel. 1. Duties Performed: Oversees applicant lifecycle management from inquiry through enrollment (including record management, document processing, and credential verification), identifying gaps bottlenecks, and implement data-driven improvements after securing the needed approvals. Optimizes graduate CRM processes and configurations within the Slate platform in compliance with applicable policies and requirements (including building and maintaining application forms and portals, configuring reader workflows, developing and maintaining queries and reporting dashboards, building marketing communication campaigns and events to support outreach initiatives) in collaboration with the relevant stakeholders. Translates business requirements into system solutions by converting operational needs into functional CRM configurations and enhancements. Contributes to integrations and data flow with the (Banner) Student Information System and other platforms. Ensures data integrity and system accuracy through validation, data cleanup, and continuous monitoring. Analyzes data, metrics, and trends. Helps structure diverse applicant data into meaningful segments and uses these insights to support targeting, outreach, and admissions strategies. Executes and optimizes multi-channel communication campaigns, communications with applicants and staff, messaging and automated workflows by leveraging testing, analytics, and performance assessments. Oversees reporting and analytics efforts by developing dashboards and reports to support data-informed recruitment and admissions decision-making by faculties and planning. Evaluates system performance and recommends enhancements by troubleshooting, enforcing change control, and maintaining configuration best practices. Trains and supports users on CRM tools and best practices while promoting adoption. Performs other related duties as requested. 2. Work Contacts: Regular contacts with staff in the Graduate Council, Faculties/ Schools, AUB Online, Dubai Academic and Executive Hub, the Offices of Admissions and Financial Aid, and the Office of IT. 3. Independence of Operation: Reports to the Director of the Graduate Council. 4. Supervisory Responsibility: None. 5. Physical Effort: Minimal. 6. Work Conditions: Clean and pleasant.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements:</strong> Bachelor s Degree in Computer Science, Computer Engineering, or related field. Master s Degree is preferred. Five years of relevant work experience such as in student enrolment, preferably in higher education settings. Knowledge of CRM systems, database operations (Banner Student Information System), Microsoft Office applications, Oracle, SQL, HTML/CSS, PowerBi, Python, and Java. Familiarity with Application Programming Interfaces (APIs) or system integrations. Experience with reporting tools and data visualization. Strong interpersonal, data analysis and presentation skills. Ability to deliver quality customer service to diverse stakeholders with high sense of accountability. Ability to communicate effectively both verbally and in writing in English. Prioritizes and multitasks effectively with attention to detail, teamwork, flexibility and positive disposition. Ability to handle sensitive information with discretion and confidentiality. Experience with Slate by Technolutions is a plus. Focus on Process optimization is a plus.</p>