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As a a leading provider of smart energy solutions, offering everything from metering and submetering to control systems, automation, billing, and IoT integration that gives our clients a complete view of their energy usage. As our team grows, we're looking for an experienced HR Generalist to manage and strengthen our HR operations. <br> <br>Key Responsibilities <br> <br>Payroll: Prepare and process monthly payroll accurately and on time, including salaries, overtime, deductions, and allowances. <br>Recruitment: Manage the full hiring cycle, from job postings and screening to interviews, offers, and onboarding. <br>Performance Management: Develop, implement, and monitor KPIs across departments, and coordinate performance appraisals and follow-up plans. <br>Social Security: Handle employee registration, monthly declarations, and all related social security procedures and compliance. <br>Attendance & Leave: Monitor attendance, working hours, overtime, and leave records, and ensure accurate reporting. <br>HR Administration: Maintain employee files and records, prepare contracts, HR letters, and certificates, and ensure compliance with labor law. <br>Employee Relations: Act as the first point of contact for employee inquiries and support a positive work environment. <br> <br>Requirements <br> <br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br>5 to 7 years of experience as an HR Generalist or in a similar role. <br>Strong hands-on experience in payroll, social security procedures, and labor law. <br>Proven experience building and managing KPI and performance evaluation systems. <br>Proficiency in MS Office (especially Excel) and HR/payroll software. <br>Strong organizational, communication, and interpersonal skills. <br>High level of confidentiality and attention to detail. <br>Experience in an electrical, energy, engineering, or technical company is a strong advantage

We are seeking an experienced and motivated HR Generalist to manage the day-to-day human resources operations of our restaurant in Tripoli. The ideal candidate must have previous experience in the F&B or restaurant industry, with a solid understanding of restaurant staffing, employee relations, attendance management, and Lebanese labor regulations. <br> <br>Responsibilities <br> <br>Manage the full recruitment cycle, including sourcing, interviewing, hiring, and onboarding restaurant staff. <br> <br>Coordinate recruitment for various positions, including chefs, kitchen staff, waiters, bartenders, cashiers, and supervisors. <br> <br>Maintain and update employee files, contracts, personnel records, and HR documentation. <br> <br>Monitor attendance, working schedules, overtime, leaves, and absenteeism. <br> <br>Prepare monthly payroll inputs, including attendance records, overtime, deductions, and other salary adjustments. <br> <br>Handle employee relations, disciplinary procedures, grievances, and performance-related matters. <br> <br>Ensure compliance with applicable Lebanese labor laws and Social Security (NSSF) requirements. <br> <br>Coordinate employee registration, cancellation, and other relevant NSSF procedures. <br> <br>Follow up on probation periods, contract renewals, resignations, and employee offboarding. <br> <br>Support performance evaluations, staff training, and employee development initiatives. <br> <br>Ensure HR policies and procedures are consistently implemented across restaurant operations. <br> <br>Coordinate with restaurant management to anticipate staffing needs and address operational HR issues. <br> <br>Prepare periodic HR reports related to headcount, turnover, attendance, recruitment, and employee costs. <br> <br>Requirements <br> <br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> <br>Minimum 3 years of experience in an HR role, preferably within the F&B or restaurant industry. <br> <br>Previous experience handling HR operations for restaurant or hospitality employees is highly preferred. <br> <br>Good knowledge of Lebanese labor law and NSSF procedures. <br> <br>Practical experience in recruitment, payroll coordination, attendance management, and employee relations. <br> <br>Strong organizational, communication, and problem-solving skills. <br> <br>Ability to work in a fast-paced restaurant environment and manage multiple priorities. <br> <br>Good command of English and Arabic. <br> <br>Proficiency in Microsoft Office, particularly Excel

MEDCALL S.A.L. — Société de régulation médicale <br>Recrute un(e) Chargé(e) de Communication Digitale & Support Marketing <br> <br>Introduction <br>À MEDCALL, notre équipe opérationnelle dévouée 24h/24 et 7j/7, trilingue, possède l'expertise nécessaire pour organiser et surveiller un éventail de services médicaux adaptés aux besoins des voyageurs du monde entier sur différents fuseaux horaires. Nous sommes fiers d'offrir une gamme complète de solutions de santé, garantissant que les patients reçoivent un soutien de premier ordre dans divers scénarios médicaux pendant leurs vacances. <br> <br>Description du poste <br>Réseaux sociaux (au-delà des posts) : Proposer des idées de formats, mettre en place des templates réutilisables, gérer les stories (événements, actus, reposts), mettre à jour les highlights Instagram, vérifier la cohérence des hashtags et mots-clés, création de supports visuels et graphismes. <br>Contenus & rédaction (hors réseaux) : Gestion et animation des réseaux sociaux du groupe et de ses filiales (LinkedIn, Instagram, Facebook), réécrire des textes existants (site, plaquettes, présentations), aider à la rédaction d'annonces (recrutement, partenariats, actus). <br>Website & supports digitaux : Proposer des améliorations de structure ou de lisibilité, mettre à jour la section « News » / actualités, participer au design des prochains sites web à venir, coordination avec l'IT / développeurs pour implémentation. <br>Organisation & coordination : Centraliser logos & visuels, coordonner avec IT & designers, relancer les équipes internes pour récupérer infos et contenus, préparer des briefs simples pour validation. <br>Veille & inspiration : Faire une veille sur les concurrents, proposer des améliorations créatives régulières. <br>Suivi & reporting : Le poste est placé sous la responsabilité directe de la Digital Strategist Groupe : c'est l'interface avec la Direction / Head of Business Partnership & Development. Elle définit la stratégie digitale, les priorités et les orientations de communication. <br> <br>Profil recherché <br>● Formation en communication, marketing digital ou domaine équivalent <br>● Expérience professionnelle d'au moins 2 ans en gestion de contenus digitaux et réseaux sociaux <br>● Maîtrise des outils de création graphique (Canva, Adobe ou équivalent) et outils d'IA générative (prompting) <br>● Capacité à produire des supports visuels professionnels <br>● Bonne compréhension des enjeux B2B <br>● Sens de l'organisation et autonomie opérationnelle <br>● Capacité à travailler en coordination avec plusieurs entités <br>● En plus : connaissances en SEO et en référencement sur les assistants IA <br> <br>Langues écrites et parlées couramment : <br>● 1ère langue : français <br>● 2ème langue : anglais <br>● 3ème langue : arabe (optionnelle) <br>Localisation de l'emploi <br>Bureau : Beirut (Hadath), Liban. <br>Horaires : en moyenne 40 heures par semaine du lundi au vendredi de 9h00 à 18h00 (avec une heure de pause). <br> <br>Visitez notre site web : www.medcall.me <br> <br>Candidature <br>Le dossier de candidature doit impérativement comprendre : <br>● Un CV actualisé <br>● Une lettre de motivation <br>● Un portfolio (obligatoire) présentant des exemples de contenus, visuels ou comptes sociaux effectivement gérés <br> <br>Envoyez votre dossier à : <br>MEDCALL — Ing. Imad Badaoui <br>E-mail : imad.badaoui@medcall.me

Factory People | Beirut, Lebanon <br>Department: Human Resources <br>Focus: Hospitality, Clubs & Events <br>Experience: 2-4 years <br> <br> <br>1/ Job Purpose <br>Factory People is looking for an HR Generalist with strong hospitality experience to support the people function across our restaurants, bars, clubs and events operations. <br>The role will have a strong operational HR focus, covering the full employee lifecycle from recruitment and onboarding to payroll coordination, employee relations, performance and retention. <br>The immediate priority will be to lead the recruitment and staffing of Soul Kitchen Beirut ahead of its December opening, while supporting Le Freak and the wider Factory People operations. <br> <br> <br>Immediate Priority: Soul Kitchen Beirut Opening <br>The HR Generalist will take ownership of the staffing plan for Soul Kitchen Beirut, working closely with Operations and department heads to ensure the outlet is fully recruited, onboarded and trained ahead of opening. <br>Key responsibilities include: <br>Build and manage the complete recruitment and staffing plan against the approved organizational structure and payroll budget <br>Recruit FOH, BOH, bar and support positions within the required opening timeline <br>Manage candidate sourcing, screening, interviews, references, offers and onboarding <br>Maintain a live recruitment tracker highlighting vacancies, candidates, offers and joining dates <br>Coordinate onboarding, documentation, uniforms, schedules and training requirements with Operations <br>Ensure the complete team is operationally ready ahead of opening <br> <br> <br>2/ Core Responsibilities <br>Talent Acquisition: Manage recruitment across Factory People’s hospitality operations, clubs and events. <br>Develop a strong pipeline of hospitality talent and maintain an active candidate database for recurring and seasonal requirements. <br> <br> <br>Employee Relations: Act as a key HR point of contact for employees and managers. <br>Support employee concerns, disciplinary matters, attendance, workplace issues and conflict resolution while ensuring consistency and fairness across the organization. <br> <br> <br>Payroll & HR Administration: Coordinate monthly payroll inputs including salaries, attendance, overtime, tips, incentives, deductions, leave and employee movements. <br>           Maintain accurate employee files, contracts, job descriptions and HR records. <br> <br> <br>Performance, Retention & Development: Work with managers to improve employee retention, identify high performers and address performance gaps. <br>Support probation reviews, performance assessments, promotions, development plans and succession opportunities. <br> <br> <br>Onboarding & Offboarding: Own the employee journey from offer acceptance through onboarding, probation and eventual offboarding. <br>Ensure all documentation, company assets, accesses, licenses and clearances are properly managed. <br> <br> <br>HR Policies & Compliance: Support the development and implementation of practical HR policies and SOPs adapted to hospitality and nightlife operations. <br>Ensure compliance with company policies and applicable Lebanese labor requirements. <br> <br> <br>Clubs & Events Staffing: Support temporary and seasonal workforce requirements for Factory People clubs and large-scale events, including recruitment, staffing pools, scheduling coordination and post-event evaluation. <br> <br> <br>3/ Candidate Profile <br>2-4 years of HR experience, preferably within hospitality, restaurants, nightlife, events or other high-volume service environments <br>Strong hands-on experience in talent acquisition and high-volume recruitment <br>Comfortable recruiting across FOH, BOH, bar and operational positions <br>Good understanding of payroll administration and employee relations <br>Highly organized, resourceful and comfortable operating in a fast-moving environment <br>Strong interpersonal and communication skills <br>Able to build trust with both frontline employees and senior management <br>Strong sense of ownership and urgency <br>Availability and flexibility to occasionally work outside conventional office hours, particularly during openings and major events <br> <br> <br>4/ Success in the Role <br>Performance will primarily be measured through time to hire and vacancy closure, successful staffing of new openings, employee retention, payroll accuracy, quality of onboarding, employee relations and overall HR responsiveness to operational needs. <br> <br> <br>Reporting to: Group Managing Director / Senior Operations Management

<p>Job Description</p><p>Support the administration and follow-up of employee medical insurance claims, ensuring accurate documentation and timely processing. Coordinate with clients and insurers to resolve queries and provide efficient service throughout the claims process.</p><p>Key Responsibilities</p><ul><li>Receive and review medical claims, checking documentation for accuracy and completeness.</li><li>Submit claims to insurers and follow up on pending cases and reimbursements.</li><li>Coordinate with clients, insurers, and healthcare providers to obtain missing information.</li><li>Respond to queries regarding medical coverage, claim status, and required documents.</li><li>Assist in resolving delayed or rejected claims by obtaining clarifications from insurers.</li><li>Maintain accurate claims records and prepare status reports.</li><li>Handle sensitive client and medical information confidentially.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Bachelor s Degree in Business Administration or a related field.</li><li>2 5 years of experience in insurance, claims, or client servicing.</li><li>Good knowledge of medical insurance and claims processes.</li><li>Excellent command of English, French, and Arabic.</li><li>Good command of MS Office.</li><li>Strong attention to detail, organization, and follow-up skills.</li><li>Good communication skills and a client-focused approach.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <span>Responsible for developing and executing marketing, PR, and education plans aligned with brand strategy.<br>Responsible for supporting sales through marketing tools, training, and performance insights.<br>Responsible for managing digital presence, social media content, and influencer collaborations.<br>Perform duties in accordance with Malia Group Policies and Procedures.</span> <br><br> Duties And Responsibilities On Marketing Planning &amp; Execution<br>• Analyze market trends, customer behavior, and competitor activities to identify areas of opportunity or concern.<br>• Develop and implement the annual marketing, PR, and education plans in coordination with the Educator and in alignment with the principal’s brand strategy.<br>• Coordinate with principals to secure all assets, tools, and guidelines needed for brand launches and marketing campaigns.<br>• Ensure the timely and impactful execution of new product launches, while maintaining proper pricing, positioning, and brand messaging.<br>• Conduct regular market visits to monitor marketing initiative implementation, ensuring compliance with brand guidelines.<br>• Create, maintain, and update marketing tools, including sales kits, brand presentations, and conceptual selling materials in collaboration with principals.<br>• Support the sales team by delivering product and brand training in coordination with Educator and ensure alignment of campaign objectives and key messages.<br>• Collaborate with the sales team to help achieve weighted distribution targets and to identify and pursue high-potential accounts.<br>• Plan, organize, and execute marketing and educational events for salon professionals, ensuring brand alignment, proper setup, material availability, and post-event follow-up.<br>• Drive brand visibility at point-of-sale locations by maximizing the use of POS tools and merchandising displays.<br>• Identify branding opportunities in salons and suggest creative solutions to enhance in-store presence and consumer engagement.<br>• Ensure adherence to the principal’s visual and communication guidelines in all activations, events, and materials.<br>On Sales Enablement &amp; Target Support<br>• Align with the Business Unit Manager on sales targets and identify marketing-driven initiatives to boost performance.<br>• Monitor stock levels and suggest proactive measures to maintain product availability in alignment with forecasted campaigns.<br>• Track competitor launches, salon activations, and market positioning, and propose data-driven actions to maintain a competitive edge.<br>• Conduct regular pricing benchmarks and support in developing strategic pricing that strengthens brand value while maintaining market competitiveness.<br>• Coordinate with the procurement department to source, produce, and manage visibility materials within allocated budgets.<br>On Social Media &amp; Digital Marketing<br>• Develop and maintain a structured content calendar aligned with the overall marketing strategy, promotional plan, and education activities.<br>• Create and manage partnerships with influencers, particularly key hairdressers and salon owners, by identifying profiles, negotiating collaborations, and overseeing content delivery.<br>• Monitor online engagement, sentiment, and brand performance across digital platforms and prepare monthly performance reports with actionable insights.<br>• Identify digital trends and opportunities to increase brand visibility and engagement among target audiences.<br>On Reporting &amp; Analysis<br>• Prepare and submit monthly reports covering sales evolution vs. targets by product/category, with performance analysis and actionable recommendations.<br>• Compile and present monthly distribution reports highlighting achievements, gaps, and follow-up action plans.<br>• Track ROI of key initiatives and provide insights on areas of improvement and future opportunities.<br><br> <br> </div>

<p><p>The Gilbert and Rose-Marie Chagoury School of Medicine at the Lebanese American University invites applications for a full-time faculty position in human anatomy.</p> <p>The candidate should have experience in the area of anatomy. This position carries responsibilities in research, teaching, and service in medical or health professions education. The faculty member will be involved in teaching medical students and residents using a variety of instructional tools, including cadavers and the Anatomage table, in addition to contributing to faculty development activities.</p> <p>Candidates should hold a PhD degree in human anatomy and should have a demonstrated scholarship in the field.</p> <p>Deadline for applying: until position is filled.</p></p><p></p>

Overview of Responsibilities: <br> <br>- Respect laboratory’s internal rules and regulations. <br>- Clean laboratory workbenches and equipment. <br>- Perform daily controls to ensure the equipment is working properly, before running the patient’s samples. <br>- Receive, label, prepare and process samples, then safely store them. <br>- Assist in ordering laboratory supplies. <br>- Take part in the “Continuing Education” sessions and attend conferences, projects, and trainings when possible. <br>- Perform laboratory tasks following specified policies and procedures. <br> <br>Qualifications: <br>- Bachelor in Medical Laboratory Sciences. <br>- Work permit issued by the Lebanese Ministry of Public Health. <br> <br>Years of Experience: <br>- Experience of 2 years in the field is preferred

We're looking for a Procurement Specialist to join our team. <br> <br> Main Responsibilities: <br> <br>- Source suppliers & provide quotations <br>- Compare offers and quotations versus price and quality <br>- Follow up on the budget related to the department purchase <br>- Issue purchase orders <br>- Track delivery <br>- Monitor inventory & maintain procurement records <br>- Knowledge in travel and hotel reservation is a plus <br> <br>Job Requirements: <br> <br>-Bachelor's degree in Supply Chain <br> -Business Administration, or related field <br>-Maximum 5 years of relevant experience <br>-Knowledge in procurement modules <br>-Strong negotiation skills

WE ARE HIRING: TELESALES CLOSING SPECIALIST (HIGH-TICKET OFFERS) <br>???? Location: Lebanon Office (On-site) | Full-time <br>???? Industry: GCC Commercial Enterprise <br> <br>Are you an exceptional sales professional looking to maximize your income with an uncapped compensation structure? <br> <br>A fast-growing GCC commercial enterprise is expanding its client acquisition operations at our primary office in Lebanon. We are seeking sharp, highly persuasive Telesales Closing Specialists to manage pre-qualified prospects and finalize high-value agreements. <br> <br>If you thrive in a competitive, performance-driven environment and want your financial returns to directly match your closing ability, this is your next career step. <br> <br>WHAT WE OFFER: <br>Competitive Earning Potential: Average package of $1,500+/month (Fixed Base Salary + High-Volume Commissions + Target Cash Bonuses). <br> <br>Uncapped Commissions: Zero earning ceilings—receive direct percentage payouts on total monthly delivered sales. <br> <br>Complete Legal & Financial Security: Guaranteed base salary from Day 1 + Official NSSF Enrollment. <br> <br>High-Intent Pipeline: Engage with qualified leads interested in high-ticket solutions (no low-value cold pitching). <br> <br>KEY RESPONSIBILITIES: <br>Execute strategic outbound sales calls to high-intent prospective clients. <br> <br>Conduct professional consultations, present value propositions, and resolve complex objections. <br> <br>Manage the full phone closing cycle from initial engagement to finalized commitment. <br> <br>Consistently meet and exceed monthly team and individual revenue benchmarks. <br> <br>REQUIREMENTS: <br>Proven track record in outbound sales, telesales, or closing high-value deals. <br> <br>Advanced phone communication, negotiation, and objection-handling skills. <br> <br>A target-driven mindset focused on continuous professional and financial growth

WE’RE HIRING! <br> <br>Digital Marketing & Content Specialist <br> <br>???? Dawra Branch – Beirut <br> <br>Wahhab Company is looking for a creative and motivated Digital Marketing & Content Specialist to join our team. <br> <br>Key Responsibilities <br> <br>Manage and develop social media content, including posts, stories & reels. <br>Create professional visual and written marketing materials. <br>Plan and manage digital advertising campaigns. <br>Prepare content calendars and marketing reports. <br>Coordinate product, project & company photoshoots. <br>Conduct market and competitor research. <br>Support website content and maintain Wahhab’s visual identity. <br> <br>Qualifications <br> <br>Bachelor’s degree in Marketing, Digital Marketing, Advertising, Communications, Graphic Design, or related field. <br>1–2 years of relevant experience in digital marketing, social media, content creation, or graphic design. <br>Good knowledge of Meta Business Suite, Meta Ads Manager & Canva or similar tools. <br>Basic photo and video editing skills. <br>Strong communication skills in Arabic & English. <br>Creative, organized, detail-oriented, and able to manage multiple tasks. <br>Portfolio or previous work samples are preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>‼️ PRIMETALENT IS HIRING ‼️</b></p><p><br></p><p>We are seeking an<b> Outdoor Sales Specialist</b> for a reputable company in <b>Chyah area.</b></p><p><br></p><p><b>Key Responsibilities:</b></p><p>• Conduct site surveys, measurements &amp; coordinate installations</p><p>• Generate leads, visit clients &amp; promote window film solutions</p><p>• Prepare quotations, negotiate deals &amp; achieve sales targets&nbsp;</p><p>• Monitor market trends &amp; recommend solutions to customer&nbsp;</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Qualifications:</b></p><p>• Experience in Digital printing materials, glass &amp; window films&nbsp;</p><p>• <b>Travel on business trips within Lebanon &amp; abroad</b></p><p>• Bachelor's Degree in business, Marketing or similar</p><p>• <b>2+ years of experience</b> in Outdoor Sales&nbsp;</p><p>• Age between<b> 25 - 45</b></p><p>• <b>Fluency in English&nbsp;</b></p><p>• <b>Car is a MUST</b></p><p><br></p><p><b>We are Offering:</b></p><p>• Working Days: Monday to Friday, from 8:30 AM till 4:30 PM</p><p>• Gaz &amp; Car allowances covered by the company</p><p>• Transportation per Lebanese law</p><p>• Commission</p><p><br></p></div>

Public Relations (PR) Specialist – Bluemoon Creative Agency <br> <br>Job Summary <br> <br>Bluemoon Creative Agency is looking for a dynamic and outgoing Public Relations (PR) Specialist to build strong relationships with businesses, media, influencers, and decision-makers. The ideal candidate is a people person with exceptional communication and networking skills who can create new business opportunities while strengthening Bluemoon's reputation as a leading digital marketing agency. <br> <br>Key Responsibilities <br> <br>- Identify and generate new sales opportunities through professional networking and referrals. <br>- Schedule meetings between potential clients and the sales team. <br>- Develop partnerships with organizations, chambers of commerce, NGOs, and industry associations. <br>- Coordinate media interviews, press releases, and public announcements. <br>- Assist in planning and executing marketing campaigns and product launches. <br>- Monitor public perception and recommend strategies to enhance the company's reputation. <br>- Prepare weekly reports on networking activities, meetings, leads generated, and partnerships established. <br> <br>Requirements <br> <br>- Bachelor's degree in Public Relations, Marketing, Business, Communications, or a related field. <br>- Minimum 2 years of experience in PR, business development, sales, or client relations. <br>- Excellent communication and presentation skills in Arabic and English (French is a plus). <br>- Strong networking and negotiation abilities. <br>- Professional appearance and confident personality. <br>- Valid driver's license <br>- Strong knowledge of LinkedIn, social media, and CRM systems. <br>- Ability to work independently and achieve monthly KPIs. <br> <br>Key Performance Indicators (KPIs) <br> <br>- Minimum 20 new qualified business meetings per month. <br>- Generate at least 40 new qualified leads monthly. <br>- Establish 5+ strategic partnerships each quarter. <br>- Attend a minimum of 4 networking events every month. <br>- Achieve monthly business development targets. <br> <br>Preferred Qualities <br> <br>- Charismatic and persuasive personality. <br>- Strong understanding of digital marketing, branding, SEO, websites, and advertising. <br>- Existing network of business contacts is a strong advantage. <br>- Positive attitude with excellent problem-solving skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em><strong>DHL Global Forwarding</strong> has an opening for an <strong>OFR Export &amp; Import Junior Specialist </strong>in <strong>Beirut, Lebanon. </strong>The Ocean Freight Junior Specialist supports shipment execution activities and acts as a key contact for customers. The role ensures service commitments are met, customer expectations are managed, and operational processes are executed efficiently. The Junior Specialist contributes to profitability through accurate routing, documentation, and invoicing, while maintaining compliance and supporting issue resolution.</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this OFR Export &amp; Import Junior Specialist position </strong></p><br><br> <ul> <li>Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Act as Customer first point of contact for shipment information, exception / complaint management and claims</li> <li>Support shipment routing and assignment to ensure customer service commitments are in line with the service promise and profit maximized, while also preparing accurate invoices and supporting documentation, and addressing invoice disputes. Own the profitability of the file.</li> <li>Execute necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Maintain close business relationship with existing clients, identify potential upsell opportunities and achieve a desired level of customer retention</li> <li>Study and resolve issues in day-to-day delivery and contribute to best practices for Ocean Freight Operations focusing on increasing effectiveness and efficiency with the use of the transportation management system.</li> <li>Support performance monitoring of suppliers and propose corrective actions.</li> <li>Participate in PDs and GEMBA activities and share improvement ideas proactively</li> </ul> <p>Other Areas in Ocean Freight Operations:</p><br><br> <ul> <li>Assist in transport order creation and/or confirmation, booking optimization, and document preparation.</li> <li>Update Customs shipment information and physical status, resolve customer issues and incidents</li> </ul> <p><strong>Stakeholders</strong></p><br><br> <ul> <li>Support and interact primarily with colleagues of own team</li> <li>Communicate information that requires little explanation or interpretation</li> <li>Address task-related issues appropriately to maintain work relationships</li> </ul> <p><strong>Management Responsibility</strong></p><br><br> <ul> <li>Individual contributor without direct responsibility for leading others </li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <ul> <li>Vocational/Specialized/Technical/Certification</li> </ul> <p><strong>Experience Level</strong></p><br><br> <ul> <li>less than 2 years</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an Implementation Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role This is an entry-to-early-career role for someone with a foundational technical skill set who is eager to build hands-on experience in solution delivery, data engineering, and cloud technologies within a compliance software environment.<br> Working under the guidance of Senior Implementation Specialists and Solution Architects, you will support client implementations end-to-end — from translating requirements into configured solutions, to building and testing data pipelines, to assisting with go-live and post-launch support.<br> You will collaborate closely with Product, Engineering, Customer Success, and Professional Services teams, with regular mentorship and code/config review from senior team members.<br> Strong technical background in software implementation, integrations, APIs, SQL, and data analysis.<br> Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions.<br> Configure solutions to support financial reporting, budgeting, forecasting… Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.<br></span> </div>

<p>We are looking for a Customer Success Specialist (CSS) to support our Customer Success Manager (CSM) in ensuring customers receive the best experience with our services. The CSS will be responsible for following up with customers, addressing inquiries, supporting them through calls, and assisting in preparing monthly, quarterly, and yearly reports. This role also involves working with internal tools to track customer data, gather feedback, and improve reporting accuracy. The ideal candidate is proactive, customer-focused, and tech-savvy, with strong communication skills.</p><p>Conduct regular follow-ups with customers to ensure satisfaction and resolve any concerns</p><p>Address customer inquiries via calls, emails, and meetings, providing prompt and efficient support</p><p>Ensure a smooth customer journey by guiding them through service usage and best practices</p><p>Collect and document customer feedback to enhance service delivery</p><p>Assist the CSM in preparing monthly, quarterly, and annual reports for customers</p><p>Track customer health metrics, engagement trends, and key insights</p><p>Utilize internal tools for reporting, data analysis, and feedback gathering to improve customer experience</p><p>Maintain accurate records of customer interactions, concerns, and resolutions</p><p>Monitor customer satisfaction levels and escalate potential risks to the CSM</p><p>Proactively identify opportunities for improvement in customer engagement</p><p>Ensure customers achieve their goals with our services and remain engaged</p><p>Work closely with the Customer Success Manager to ensure seamless customer management</p><p>Collaborate with internal teams (support, sales, and product teams) to resolve customer issues efficiently</p><p>Participate in customer success initiatives and contribute ideas for process improvement</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1-3 years in customer success, account management, or a related role</li><li>Passion for delivering an excellent customer experience</li><li>Ability to handle customer inquiries with a proactive and solutions-driven approach</li><li>Ability to manage multiple customer accounts, track follow-ups, and assist in reporting</li><li>Experience working with internal tools for reporting, data tracking, and feedback gathering</li><li>Basic knowledge of CRM tools, customer engagement platforms, and Microsoft Office (Excel, Word, PowerPoint)</li><li>Works collaboratively with internal teams and is ready to support the overall success of the Customer Success team</li><li>Strong verbal and written communication skills</li></ul>

Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately. <br> <br>Key Responsibilities <br> <br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment. <br>-Carefully verify all order and purchase details using a required double-check procedure. <br>-Identify and resolve order problems, asking teammates when necessary. <br>-Monitor the order queue and complete all urgent open orders before the end of each shift. <br>-Communicate clearly and professionally. <br>-Maintain accuracy and focus during both busy and repetitive periods. <br> <br>Requirements <br> <br>-Exceptional attention to detail and commitment to accuracy. <br>-Patient, consistent, and able to stay focused during repetitive work. <br>-Proactive and quick-thinking without sacrificing accuracy. <br>-Comfortable learning and working online with browsers. <br>-Strong organizational and problem-solving skills. <br>-Good written and spoken English. <br>-Able to work independently with minimal supervision. <br>-High level of responsibility, integrity, and confidentiality. <br>-Reliable computer for remote work from home. <br> <br>Performance Evaluation <br> <br>Performance will be reviewed weekly during the training and probation period, with priority given to: <br> <br>-Order accuracy and error prevention. <br>-Completion of assigned actionable orders. <br>-Productivity and daily order statistics. <br>-Communication, reliability, and problem-solving. <br> <br>Work Location <br> <br>Remote – Work from home. <br> <br>Work Schedule <br> <br>-Six days per week, including weekends. <br>-Eight (8) hours per shift. <br>-3:00 p.m. to 11:00 p.m. Lebanon time. <br>-One scheduled day off per week. <br> <br>Training <br> <br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards. <br> <br>If this position matches your skills and availability, please email your CV to info@dcs961.com

<p>Aspire Software is looking for an Implementation Specialist to join our team in Lebanon. About the Role This is an entry-to-early-career role for someone with a foundational technical skill set who is eager to build hands-on experience in solution delivery, data engineering, and cloud technologies within a compliance software environment. Working under the guidance of Senior Implementation Specialists and Solution Architects, you will support client implementations end-to-end from translating requirements into configured solutions, to building and testing data pipelines, to assisting with go-live and post-launch support. You will collaborate closely with Product, Engineering, Customer Success, and Professional Services teams, with regular mentorship and code/config review from senior team members. Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Renewals supports the renewal of software maintenance and subscription contracts. This role works closely with customers, channel, and internal stakeholders to ensure timely renewals, maximize customer retention, and maintain recurring revenue</p><p>Main Duties and Responsibilities</p><ul><li>Monitor upcoming support expiration dates and proactively engage with customers and the channel regarding renewals.</li><li>Prepare and share renewal quotations based on vendor policies, 90 days in advance.</li><li>Follow up with the customer to identify and resolve renewal-related issues, in coordination with internal stakeholders, to drive timely renewal closure.</li><li>Collaborate with distributors and resellers to monitor renewal progress, identify potential risks, and ensure timely renewal closure.</li><li>Ensure renewal opportunities are accurately maintained in the CRM system, including customer details, renewal status, expected close dates, and forecast information.</li><li>Maintain a rolling 120-day renewal forecast and submit reports highlighting expected revenue and high-risk opportunities weekly.</li><li>Ensure compliance with vendor licensing policies and internal business processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Position Requirements</b></p><p>Education</p><p>Bachelor s degree in Business Administration or any other related field.</p><p>Experience</p><p>1 2 years of experience in sales support, inside sales, renewals, or commercial operations.</p><p>Experience using CRM/ERP systems, preferably Salesforce.</p><p>Strong attention to detail, organizational, and communication skills.</p>#LI-LM1<p></p></section>