وظائف كول سنتر في لبنان

Job Type: Call Center Operator living in Beirut <br>Location: Lebanon - Beirut <br>Employee Type: Full time employee based in Beirut <br>Shift: AM & PM Shifts <br> <br>Responsibilities & Duties: <br>1. Greets & takes customer orders with appropriate friendly telephone manner <br>2. Provides exceptional customer service <br>3. Receives and reports any customer complaints in a professional manner <br> <br>Qualifications and Skills: <br>• High school diploma or equivalent <br>• Proficient in relevant computer applications <br>• Ability to multi-task, set priorities and manage time effectively <br>• Superior listening, verbal, and written communication skills <br>• Ability to handle stressful situation appropriately <br>• Good Arabic and English typing skills <br>• Good language skills (Arabic, English)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Position Summary:</b></p><p>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers &amp; agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.</p><p><b>Primary Duties and Responsibilities:</b></p><p>Agent &amp; Customer Relationship Management:</p><ul><li>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures</li><li>Analyses and evaluates agents/ customers requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed</li><li>Follows up on agents/ customers cases and provides them back with updates on their case when needed</li><li>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status</li><li>Updates and maintains database and ensures data integrity and accuracy</li><li>Engages and handles Customers inquiries via live messaging</li><li>Supports in incoming cases management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Knowledge, Skills, and Abilities</h2><h3>Qualifications:</h3><ul><li>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)</li></ul><h3>Technical Skills:</h3><ul><li>Proficiency in English and Arabic; French is a plus</li><li>Proficiency in Microsoft Office</li><li>Experience in customer service or any related field</li></ul><h3>Relevant Experience:</h3><ul><li>1 - 3 years</li></ul><h3>Working hours:</h3><ul><li>flexibility in working hours is needed</li></ul><h3>Key Behavioral Competencies</h3><ul><li>Excellent customer service skills</li><li>Excellent interpersonal skills</li><li>Ability to work on own initiatives</li><li>High level of ethics and compliance</li><li>Ability to communicate properly and professionally</li><li>Ability to build and maintain positive relationships</li><li>Excellent organizational skills and attention to detail</li></ul><p></p></section>

Position Summary: <br> <br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments. <br> <br> <br> <br>Primary Duties and Responsibilities: <br> <br>Agent & Customer Relationship Management: <br> <br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures <br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed <br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed <br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status <br>Updates and maintains database and ensures data integrity and accuracy <br>Engages and handles Customers’ inquiries via live messaging <br>Supports in incoming cases management <br> <br> <br>Knowledge, Skills, and Abilities <br> <br>Qualifications: <br> <br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress) <br> <br> <br>Technical Skills: <br> <br>Proficiency in English and Arabic; French is a plus <br>Proficiency in Microsoft Office <br>Experience in customer service or any related field <br> <br> <br>Relevant Experience: <br> <br>1 - 8 years <br> <br>Working hours: <br>flexibility in working hours is needed <br> <br>Key Behavioral Competencies <br> <br>Excellent customer service skills <br>Excellent interpersonal skills <br>Ability to work on own initiatives <br>High level of ethics and compliance <br>Ability to communicate properly and professionally <br>Ability to build and maintain positive relationships <br>Excellent organizational skills and attention to detail

Position Summary: <br> <br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments. <br> <br> <br> <br>Primary Duties and Responsibilities: <br> <br>Agent & Customer Relationship Management: <br> <br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures <br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed <br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed <br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status <br>Updates and maintains database and ensures data integrity and accuracy <br>Engages and handles Customers’ inquiries via live messaging <br>Supports in incoming cases management <br> <br> <br>Knowledge, Skills, and Abilities <br> <br>Qualifications: <br> <br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress) <br> <br> <br>Technical Skills: <br> <br>Proficiency in English and Arabic; French is a plus <br>Proficiency in Microsoft Office <br>Experience in customer service or any related field <br> <br> <br>Relevant Experience: <br> <br>1 - 3 years <br> <br>Working hours: <br>flexibility in working hours is needed <br> <br>Key Behavioral Competencies <br> <br>Excellent customer service skills <br>Excellent interpersonal skills <br>Ability to work on own initiatives <br>High level of ethics and compliance <br>Ability to communicate properly and professionally <br>Ability to build and maintain positive relationships <br>Excellent organizational skills and attention to detail

Beauty center in Riyadh - Saudi Arabia is hiring ( Females Only ) : <br>- Female Hairdresser <br>- Female Eye lashes specialist <br>Send your CV to: grace-s-antoun@hotmail.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>A reputable hospital in Lebanon is expanding its healthcare service with the opening of a modern Outpatient Clinics and Diagnostic Center in Beirut area. Bringing together multi-specialty clinics and state-of-the-art diagnostic services the new center is dedicated to providing high-quality, compassionate outpatient care.</p><br><p>Join us in building a high- team for this exciting new facility.</p><br><br>Job Description<br><p>The Clinic &amp; Outpatient Center Coordinator, coordinates for the daily operational, and administrative performance of the outpatient clinics and diagnostic center. This position ensures flawless clinical workflows, high-standard facility upkeep, strict regulatory compliance, efficient inventory control, and exemplary person-centered care. The center Coordinator manages administrative and clinical personnel, nurtures physician relationships, and drives continuous process improvements through data-driven reporting.</p><br><ul><li>Manage daily patient intake, registration, appointments booking and throughput in the HIS/EMR to minimize wait times and eliminate bottlenecks.</li><li>Coordinate physician schedules, staffing rosters, and room allocations to maximize clinic and diagnostic utilization.</li><li>Conduct daily inspections of exam and diagnostic areas.</li><li>Act as the first point of contact for patient issues and service recovery, ensuring compassionate, high-quality care.</li><li>Monitor patient satisfaction surveys, investigate complaints if any and execute corrective action plans.</li><li>Analyze monthly patient volumes, physician utilization trends, and referral compliance to identify bottlenecks and service expansion opportunities.</li><li>Maintain strong relationships with consulting physicians and referring providers, and collaborate on marketing campaigns to drive patient growth.</li><li>Direct administrative and clinical staff, oversee onboarding, assign daily schedules, and conduct SMART performance and competency evaluations.</li></ul><br>Qualifications<br><ul><li>BS in nursing or in a clinical/ paramedical field is a must</li><li>Master’s degree in healthcare management or public health is a plus.</li><li>7+ years of experience in healthcare or clinical field.</li><li>Administrative skills, Organization, Time and People Management abilities</li><li>Customer Service skills and Strong communication skills.</li><li>Ability to work independently and in a team</li><li>Demonstrates a strong ability to identify, analyze and solve problems. Ability to work under pressure.</li><li>Proficiency in spoken and written English and Arabic; French is a plus.</li></ul><br><br> </div>

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily service center operations, including repair, maintenance, and after-sales support <br>• Lead and manage a team of technicians, ensuring productivity, accuracy, and adherence to company standards <br>• Monitor service requests, assign tasks, and ensure timely completion of work orders <br>• Monitor warranty claims, repair activities, and preventive maintenance schedules <br>• Supervise workshop operations, spare parts usage, and service quality <br>• Coordinate with procurement and warehouse teams for spare parts availability and stock control <br>• Ensure proper documentation of repairs, warranties, and customer service records in ERP systems (Odoo is a plus) <br>• Provide technical support and resolve escalated customer complaints in a professional manner <br>• Enforce safety, quality, and operational procedures in the service center <br>• Track KPIs such as turnaround time, customer satisfaction, and service quality, and prepare performance reports <br>• Maintain inventory of spare parts and tools, coordinating with the warehouse when needed. <br>• Train and develop technicians to improve technical skills and customer handling <br>• Collaborate with sales and management teams to improve service offerings and client experience <br>• Conduct site visits to apply client requests reparation and ensure good operation. <br> <br> <br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <br>• Bachelor’s degree or technical diploma in Electronics, Electrical Engineering, or related field <br>• Minimum of 5 years of experience in technical service/repair, with at least 2 years in a supervisory role <br>• Strong leadership and team management abilities <br>• Solid knowledge of repair, maintenance, and service procedures (electronics/IT/solar systems background is a plus) <br>• Experience with ERP systems (Odoo preferred) and Microsoft Office Suite <br>• Excellent organizational, problem-solving, and communication skills <br>• Customer-focused mindset with the ability to manage escalations effectively <br>• Fluency in Arabic and English; French is an advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Apply now and become part of our team!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Good communication skills<br>Basic computer knowledge<br>Sales experience is a plus<br>Ability to work in a fast-paced environment</p><p></p></section>

<p><b>Responsibilities &amp; Duties:</b></p><ul><li>1. Greets &amp; takes customer orders with appropriate friendly telephone manner</li><li>2. Provides exceptional customer service</li><li>3. Receives and reports any customer complaints in a professional manner</li></ul><p>Qualifications and Skills:</p><ul><li>High school diploma or equivalent</li><li>Proficient in relevant computer applications</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>Superior listening, verbal, and written communication skills</li><li>Ability to handle stressful situation appropriately</li><li>Good Arabic and English typing skills</li><li>Good language skills (Arabic, English)</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or equivalent <br> Proficient in relevant computer applications <br> Ability to multi-task, set priorities and manage time effectively <br> Superior listening, verbal, and written communication skills <br> Ability to handle stressful situation appropriately<br> Good Arabic and English typing skills <br> Good language skills (Arabic, English)

Requirements: <br> <br>Good communication skills <br>Basic computer knowledge <br>Sales experience is a plus <br>Ability to work in a fast-paced environment <br> <br>???? Competitive salary + incentives <br>???? Apply now and become part of our team! <br> <br>Bsalim - 04727301 whatsapp

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Facility Management</p><br><br>Job Description<br><p>Are you organised, analytical, and ready to take on a fast-paced role where every day brings something new? We’re looking for Operations Coordinators for one of our companies in US with excellent English skills and strong problem-solving abilities to join a dynamic and growing team.</p><br><p> Location: On-site – Jdaideh</p><br><p> Schedule: Monday to Friday, 4:00 PM – 1:00 AM</p><br><p> Compensation: Competitive salary with performance-based growth</p><br><p><strong><u>What You’ll Do:</u></strong></p><br><p>Research and source qualified service providers across the U.S. and build long-term partnerships Conduct calls to negotiate rates, coordinate schedules, and confirm technical assessments Analyze data and research repair options to develop accurate technical quotes and work plans Handle procurement, ensuring materials, components, and equipment are correctly ordered and delivered on time Keep internal systems accurately updated with documentation, photos, invoices, and approvals</p><br><p><strong><u>What’s in It for You:</u></strong></p><br><p> Positive, people-first work culture</p><br><p> Gym access &amp; wellness perks</p><br><p> Healthy snacks and meal plans</p><br><p> Fun team events and social activities</p><br><p> Career growth, training &amp; personal development opportunities</p><br><br>Qualifications<br><p><strong><u>Who You Are:</u></strong></p><br><ul><li>Fluent in English (written and spoken)</li><li>Strong communicator and skilled negotiator</li><li>Naturally curious and loves researching new topics</li><li>Solution-oriented and adaptable under pressure</li><li>Organized, reliable, and detail-focused</li><li>Coachable, collaborative, and eager to grow</li></ul><br><br> </div>

If you have experience in cold calling, lead generation, and booking sales meetings—this opportunity is for you. <br>✔ Experience in B2B sales is a must <br>✔ Excellent communication and negotiation skills <br>✔ Target-driven and self-motivated. <br>✔ Experience in accounting,retail,manufacturing business is required

We are looking for a Cashier (PM Shift) to join our team in City Center Mall, Hazmieh <br>- Previous experience in snack restaurants is a must. <br>If you’re interested, please contact us at: 03455302 Please mention "Grace Antoun" as your reference when applying

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>We are looking for a motivated and results-driven **Sales Call Center Agent** to join our team.</p><p><br></p><p>**Requirements:**</p><p><br></p><p>* Minimum **2 years of experience** in sales, telesales, or call center operations.</p><p>* Excellent communication and negotiation skills.</p><p>* Ability to achieve sales targets and KPIs.</p><p>* Strong customer service orientation.</p><p>* Good computer skills and proficiency in Microsoft Office.</p><p>* Fluency in Arabic and good command of English.</p><p><br></p><p>**Key Responsibilities:**</p><p><br></p><p>* Contact potential and existing customers by phone.</p><p>* Promote and sell the company's products and services.</p><p>* Follow up on leads and customer inquiries.</p><p>* Maintain accurate records of customer interactions.</p><p>* Achieve monthly sales targets and contribute to team objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum <b>2 years of experience</b> in sales, telesales, or call center operations.</li><li>Excellent communication and negotiation skills.</li><li>Ability to achieve sales targets and KPIs.</li><li>Strong customer service orientation.</li><li>Good computer skills and proficiency in Microsoft Office.</li><li>Fluency in Arabic and good command of English.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We're hiring a Call Agent with experience in phone-based customer services or sales, as the first hire in an AI-augment call center.<br> This Call Agent will initially be responsible for handling livetransfer inbound calls for hotels, helping guests complete bookings and answer their general inquiries.<br> As we scale, this Call Agent will also collaborate with leadership in scaling to new workflows within the hotels market vertical, and to new market verticals, through testing and providing feedback on workflows, scripts, software tools, etc.<br> Key Responsibilities Deliver friendly, professional customer service on every call Completing live transfer inbound calls to hotels, answering guest inquiries and assisting them with booking Meet weekly call and conversion targets on bookings Log outcomes in CRM Solve problems on the fly with limited scripts As we scale, provide coaching and guidance to new call agents.<br> Required Qualifications Customer service and/or sales experience Strong problem-solving skills Strong English communication skills Comfortable with phone-based work/thick skin for rejection Comfortable working with evolving processes and structure.<br> Preferred Hotel or hospitality background Cold-calling experience.<br></span> </div>

<p><br></p><p><b>YOUR ROLE:</b></p><ul><li>Daily outbound telemarketing calls to prospective clients and booking meetings for the sales team (main duty)</li><li>Answering incoming calls and client inquiries professionally</li><li>Managing calendars, correspondence, and administrative files</li><li>Handling the company WhatsApp and email</li></ul><p><b>YOUR PROFILE:</b></p><ul><li>Excellent phone manner in Arabic AND English (both required)</li><li>Experience in telesales, telemarketing, call center, or customer service strongly preferred</li><li>Confident computer skills (Excel, Word, WhatsApp Business)</li><li>Organized, reliable, presentable</li><li>Not afraid of hearing "no" on the phone</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Excellent phone manner in Arabic AND English (both required)</p><p>Experience in telesales, telemarketing, call center, or customer service strongly preferred</p><p>Confident computer skills (Excel, Word, WhatsApp Business)</p><p>Organized, reliable, presentable</p><p>Not afraid of hearing "no" on the phone</p>