وظائف لخريجي كلية التجارة انجليزى - بيروت لبنان

<p>About Global Gate Global Gate is an independent Diversified Financial Group delivering wealth management, asset management, private banking, insurance and alternative investment management (private equity and real estate) activities. Founded in 2013 with a vision to build a global institution that stands the test of time, the Group manages $8bn in assets and operates across seven offices - London, Geneva, New York, Paris, Luxembourg, Dubai and Beirut. Global Gate puts its clients' interests at the heart of everything it does, delivering a full-spectrum approach to protecting their assets, growing their wealth, and building relationships that last across generations. Why This Role is Unique We are seeking a Senior Communications Manager. This is a unique opportunity to build the function from the ground up, shaping the Group's communication strategy across internal and external audiences while supporting its continued international growth. Working closely with senior leadership, the successful candidate will define and execute a comprehensive communications strategy that strengthens the Group s reputation, enhances brand visibility, and ensures consistent messaging across regions and business lines. The role combines strategic vision with hands-on execution and will influence executive positioning, corporate reputation, internal communication, and the continued development of the Group s communication culture. Location The location will remain flexible and will be considered based on the candidate s profile and the needs of the Group. The role will involve regular interaction across Global Gate s international offices and travel when required. Key Responsibilities External Communications Develop the Group communication strategy and narrative, translating Global Gate s business, culture, positioning, and achievements into clear and compelling communications for different external audiences. Strengthen and protect the Global Gate brand, ensuring consistent positioning, identity, messaging, and communication standards across business lines and markets. Lead the Group s media and public relations activity, building trusted relationships with journalists and relevant external stakeholders and identifying opportunities to strengthen the Group s visibility. Advise and support senior leadership on executive communications, including key messages, speeches, thought leadership, media preparation, and external positioning. Oversee the Group s corporate website and digital communication channels, including social media, content strategy, SEO, SEM, and communication analytics. Develop targeted communication approaches for different audiences and markets, reflecting business priorities and relevant cultural and market considerations. Coordinate communication around external events, sponsorships, partnerships, and other strategic Group initiatives. Monitor the Group s external profile and reputation, preparing and coordinating an appropriate communication response when reputational or crisis-related matters arise. Measure the effectiveness of communication initiatives, using relevant data and insights to continuously improve reach, engagement, and impact. Internal Communications Build the Group s internal communication approach, creating the appropriate governance, channels, formats, and communication rhythm across Global Gate. Establish a network of communication stakeholders across business lines and locations, enabling effective information flow and greater consistency across the Group. Develop practical communication templates, standards, and tools that support clear and consistent communication across divisions. Partner with leadership and business teams on communications linked to strategic initiatives and organizational change, including acquisitions, integrations, restructurings, and new processes. Adapt communications to different cultural and geographical contexts while maintaining alignment with the Group s shared identity and values. Build understanding and engagement around the Communications function, helping stakeholders recognize how effective communication supports the business, its people, and its reputation. Qualifications and Key Skills Education Bachelor s or Master s degree in Communications, Marketing, Public Relations, Journalism, Business, or a related field. Experience 8+ years of experience across corporate and 360 communications, preferably within financial services, asset management, private banking, investments, or a related industry. Previous experience establishing, building, or significantly developing a Communications function is strongly preferred. Experience operating within an international and multicultural organization is a strong advantage. Fluency in French and English is mandatory. Willingness to travel internationally as business needs require. Technical / Functional Skills Corporate Communications: Strong experience across media relations, corporate and brand communications, executive communications, reputation management, and external positioning. Communication Strategy: Ability to design and execute a comprehensive communication strategy aligned with the Group s business priorities. Executive Advisory: Experience advising senior leaders on key messaging, thought leadership, speeches, media engagement, and executive positioning. Media and Stakeholder Relations: Ability to build trusted relationships with journalists, external stakeholders, and relevant communication partners.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s or Master s degree in Communications, Marketing, Public Relations, Journalism, Business, or a related field. Experience 8+ years of experience across corporate and 360 communications, preferably within financial services, asset management, private banking, investments, or a related industry. Previous experience establishing, building, or significantly developing a Communications function is strongly preferred. Experience operating within an international and multicultural organization is a strong advantage. Fluency in French and English is mandatory. Willingness to travel internationally as business needs require. Technical / Functional Skills Corporate Communications: Strong experience across media relations, corporate and brand communications, executive communications, reputation management, and external positioning. Communication Strategy: Ability to design and execute a comprehensive communication strategy aligned with the Group s business priorities. Executive Advisory: Experience advising senior leaders on key messaging, thought leadership, speeches, media engagement, and executive positioning. Media and Stakeholder Relations: Ability to build trusted relationships with journalists, external stakeholders, and relevant communication partners. Digital Communications: Strong understanding of social media strategy, SEO, SEM, digital content management, and communication analytics. Storytelling and Content Development: Excellent writing and storytelling capabilities, with the ability to translate complex financial and business topics into clear and engaging communications. Communication Measurement: Ability to define relevant communication metrics and use performance insights to improve communication effectiveness. Behavioral Competencies Leadership and Influence: Ability to build and lead the Communications function while influencing stakeholders across different levels, business lines, and locations. Strategic Thinking: Ability to understand business priorities and translate them into practical communication strategies and actions. Entrepreneurial Mindset: Comfortable building from the ground up and operating in a growing organization where structures and ways of working continue to evolve. Function Building and Credibility: Ability to establish the Communications function, build trust across the organization, and demonstrate its value to senior stakeholders and business teams. Relationship Building: Strong interpersonal skills and the ability to establish credibility with senior leaders, colleagues, media contacts, and external stakeholders. Organization and Execution: Highly organized, with strong project management, prioritization, and delivery skills. Adaptability: Able to operate effectively across different cultures, geographies, business priorities, and stakeholder expectations. Collaboration and Humility: Able to take ownership and act proactively while remaining collaborative, open, and grounded.</p>

<p>I'm looking for a highly organized, proactive, and resourceful Executive &amp; Personal Assistant to help manage my home, schedule, projects, and daily operations. This is a long-term position for someone who enjoys solving problems, coordinating people, and keeping everything running efficiently.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Manage my calendar, appointments, and travel arrangements.</li><li>Book restaurants, Airbnbs, and activities.</li><li>Coordinate dates, social events, and gatherings.</li><li>Research products, services, and solutions.</li><li>Source furniture, finishes, and materials for my home renovation.</li><li>Coordinate deliveries, installations, and contractors.</li><li>Manage household staff (driver, housekeeper, gardener, maintenance, etc.).</li><li>Recruit and coordinate new household staff when needed.</li><li>Coordinate landscaping and ongoing property maintenance.</li><li>Manage solar system maintenance, generator service, fuel, water, internet, and utilities.</li><li>Coordinate household bills and payments.</li><li>Help research legal, permitting, and administrative matters.</li><li>Coordinate home security systems and service providers.</li><li>Find and manage service providers (barber, grooming, healthcare, internet, phone plans, clubs, gyms, etc.).</li><li>Research restaurants, healthy recipes, and meal ideas.</li><li>Purchase thoughtful gifts for birthdays, holidays, and special occasions.</li><li>Solve problems before they become problems.</li></ul><p>Networking &amp; Relationship Management</p><ul><li>Maintain a professional relationship database by:</li><ul><li>Recording people I meet.</li><li>Tracking where we met.</li><li>Keeping notes on conversations and important details.</li><li>Remembering birthdays and major milestones.</li><li>Reminding me when it's time to reconnect with contacts.</li></ul></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Exceptionally organized and detail-oriented.</li><li>Strong English (Arabic is a plus).</li><li>Comfortable using ChatGPT and modern AI tools.</li><li>Excellent research and problem-solving skills.</li><li>Professional, trustworthy, and discreet.</li><li>Able to manage multiple projects simultaneously.</li><li>Takes initiative without needing constant direction.</li><li>Strong communication and follow-up skills.</li></ul><p>Bonus Qualifications</p><ul><li>Experience managing homes, executives, or entrepreneurs.</li><li>Familiarity with Lebanon's vendors, contractors, and service providers.</li><li>Experience coordinating events or renovations.</li></ul><p>My goal is simple: I want someone who enjoys creating order, finding the best solutions, and making life run smoothly so I can focus on growing my business.</p>

I'm looking for a highly organized, proactive, and resourceful Executive & Personal Assistant to help manage my home, schedule, projects, and daily operations. This is a long-term position for someone who enjoys solving problems, coordinating people, and keeping everything running efficiently. <br> <br>Responsibilities <br>Manage my calendar, appointments, and travel arrangements. <br>Book restaurants, Airbnbs, and activities. <br>Coordinate dates, social events, and gatherings. <br>Research products, services, and solutions. <br>Source furniture, finishes, and materials for my home renovation. <br>Coordinate deliveries, installations, and contractors. <br>Manage household staff (driver, housekeeper, gardener, maintenance, etc.). <br>Recruit and coordinate new household staff when needed. <br>Coordinate landscaping and ongoing property maintenance. <br>Manage solar system maintenance, generator service, fuel, water, internet, and utilities. <br>Coordinate household bills and payments. <br>Help research legal, permitting, and administrative matters. <br>Coordinate home security systems and service providers. <br>Find and manage service providers (barber, grooming, healthcare, internet, phone plans, clubs, gyms, etc.). <br>Research restaurants, healthy recipes, and meal ideas. <br>Purchase thoughtful gifts for birthdays, holidays, and special occasions. <br>Solve problems before they become problems. <br>Networking & Relationship Management <br> <br>Maintain a professional relationship database by: <br>Recording people I meet. <br>Tracking where we met. <br>Keeping notes on conversations and important details. <br>Remembering birthdays and major milestones. <br>Reminding me when it's time to reconnect with contacts. <br>Ideal Candidate <br>Exceptionally organized and detail-oriented. <br>Strong English (Arabic is a plus). <br>Comfortable using ChatGPT and modern AI tools. <br>Excellent research and problem-solving skills. <br>Professional, trustworthy, and discreet. <br>Able to manage multiple projects simultaneously. <br>Takes initiative without needing constant direction. <br>Strong communication and follow-up skills. <br> <br>Bonus Qualifications <br>Experience managing homes, executives, or entrepreneurs. <br>Familiarity with Lebanon's vendors, contractors, and service providers. <br>Experience coordinating events or renovations. <br> <br>My goal is simple: I want someone who enjoys creating order, finding the best solutions, and making life run smoothly so I can focus on growing my business

Kindly send your CV to racha.khadra@medilab.com with your Name & Job title mentioned in the Subject. Only Shortlisted candidates will be contacted. <br> <br>Duties of the Job: <br>• Lead the preparation and submission of technical and financial tender offers, ensuring compliance, completeness, accuracy, and competitiveness. <br>• Analyze tender specifications and validate technical compliance, ensuring the selection of the most suitable brands and products. <br>• Coordinate with suppliers to obtain quotations, negotiate competitive pricing, delivery lead times, and commercial terms. <br>• Coordinate project execution including ordering, shipment follow-up, delivery planning, installation, and invoicing. <br>• Build and maintain strong relationships with local and international suppliers and manufacturers. <br>• Develop and manage tender execution plans, ensuring all deadlines and submission requirements are met. <br>• Coordinate internally with Sales, Technical, Procurement, Logistics, Finance, and Management throughout the tendering process. <br>• Respond promptly to tender clarifications, client inquiries, and bidding authority requirements. <br>• Attend pre-bid meetings, site visits, and project coordination meetings whenever required. <br> <br>Experience and Qualifications required: <br>• Bachelor's degree in Mechanical Engineering (Master's degree is considered an asset). <br>• Proven 10–15 years of experience in tender management, project management, and preparing competitive bids (experience working on projects funded by organizations such as UNDP, UNOPS, USAID, or similar international organizations is an asset). <br>• Knowledge and experience in one or more of the following fields: Automotive equipment, refrigeration equipment, CNC Machines and other machinery, and tools. <br>• English language is a must (French is a plus). <br>• High level of ethical standards & confidentiality. <br>• Proficient in Microsoft Office Suite. <br>• Experience with AutoCAD drawings is an asset. <br>• High attention to detail with excellent analytical and organizational abilities. <br>• Ability to work in a fast-paced and team-oriented environment. <br>• Ability to manage multiple tenders simultaneously and work effectively under pressure while meeting strict deadlines

<p><h4>Description</h4> <p>CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.</p> <p>We are looking for Business Development Executives to be based in our office in Beirut. The Business Development Executive will acquire new customers and sell company products and/or services.</p> <h4>Roles and Responsibilities:</h4> <ul> <li>Research organizations online, obtain key person contact details, to identify new leads and potential new markets</li> <li>Assist in maintaining the <strong>Customer Relationship Management</strong> (CRM) implemented by the company, in addition to keeping an updated pipeline</li> <li>Contact potential clients via email or phone to establish rapport and set up meetings</li> <li>Pursue lost clients, conduct competitive intelligence and provide feedback from the market</li> <li>Support the implementation of the marketing initiatives</li> <li>Attend conferences, meetings and industry events</li> <li>Prepare PowerPoint presentations and sales displays</li> <li>Contact clients to inform them about new developments in the company products and services</li> </ul> <h4>Requirements</h4> <ul> <li>BA in Business Administration or any related field</li> <li>1 to 2 years in sales/customer service is required</li> <li>Fluency in both English and Arabic</li> </ul> <h4>Benefits</h4> <ul> <li>Work with a diverse, global team on impactful projects</li> <li>Opportunities for career growth, internal mobility, and international exposure</li> <li>Access to learning and development programs</li> <li>Flexible working arrangements and a supportive work environment</li> <li>Exposure to cutting-edge technologies and innovative solutions</li> </ul></p><p></p>

<p><h4>Description</h4> <p>CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.</p> <p>We are looking for Business Development Executives to be based in our office in Beirut. The Business Development Executive will acquire new customers and sell company products and/or services.</p> <h4>Roles and Responsibilities:</h4> <ul> <li>Research organizations online, obtain key person contact details, to identify new leads and potential new markets</li> <li>Assist in maintaining the <strong>Customer Relationship Management</strong> (CRM) implemented by the company, in addition to keeping an updated pipeline</li> <li>Contact potential clients via email or phone to establish rapport and set up meetings</li> <li>Pursue lost clients, conduct competitive intelligence and provide feedback from the market</li> <li>Support the implementation of the marketing initiatives</li> <li>Attend conferences, meetings and industry events</li> <li>Prepare PowerPoint presentations and sales displays</li> <li>Contact clients to inform them about new developments in the company products and services</li> </ul> <h4>Requirements</h4> <ul> <li>BA in Business Administration or any related field</li> <li>1 to 2 years in sales/customer service is required</li> <li>Fluency in both English and Arabic</li> </ul> <h4>Benefits</h4> <ul> <li>Work with a diverse, global team on impactful projects</li> <li>Opportunities for career growth, internal mobility, and international exposure</li> <li>Access to learning and development programs</li> <li>Flexible working arrangements and a supportive work environment</li> <li>Exposure to cutting-edge technologies and innovative solutions</li> </ul></p><p></p>

Position Summary: <br> <br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments. <br> <br> <br> <br>Primary Duties and Responsibilities: <br> <br>Agent & Customer Relationship Management: <br> <br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures <br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed <br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed <br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status <br>Updates and maintains database and ensures data integrity and accuracy <br>Engages and handles Customers’ inquiries via live messaging <br>Supports in incoming cases management <br> <br> <br>Knowledge, Skills, and Abilities <br> <br>Qualifications: <br> <br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress) <br> <br> <br>Technical Skills: <br> <br>Proficiency in English and Arabic; French is a plus <br>Proficiency in Microsoft Office <br>Experience in customer service or any related field <br> <br> <br>Relevant Experience: <br> <br>1 - 3 years <br> <br>Working hours: <br>flexibility in working hours is needed <br> <br>Key Behavioral Competencies <br> <br>Excellent customer service skills <br>Excellent interpersonal skills <br>Ability to work on own initiatives <br>High level of ethics and compliance <br>Ability to communicate properly and professionally <br>Ability to build and maintain positive relationships <br>Excellent organizational skills and attention to detail

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>to ensure you deliver and exceed the guests expectations in accordance with The spa's vision, core values and all related brand standards, procedures and policies. MAIN RESPONSIBILITIES To deliver treatments and whole spa experience to high standard and ensure the guests needs are cared for. This means tailoring treatments where needed in accordance with the training. To connect and communicate with your guests. Get to know and understand them and record preferences and information as required. To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time. Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. Following scheduled roster and daily appointment schedule. Must adhere to training as set down by the Spa Manager and Head Therapist. To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa. To maintain a high standard of appearance and personal hygiene as per policy. To always be punctual and prepared in advance of treatments. Ensure that daily sales figures are accurately recorded. To be adaptable and accountable for all actions. To cover reception as and when required. Courtesy to guests and other members of staff at all times</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Internationally recognized Massage certificate.</li><li>Internationally recognized beauty therapy certificate.(an advantage)</li><li>Experience with advanced cosmetology. (an advantage)</li><li>Aromatherapy certificate.</li><li>First aid and CPR certificate. (an advantage)</li><li>Knowledge of natural therapies.</li><li>To have a Three years experience in Spa Therapy</li><li>Local language excellent oral and written skills (as applicable)</li><li>English excellent oral and written skills</li><li>Additional language - beneficial</li></ul><p>COMPETENCIES: Include the skills the candidate must have to fill this Position:</p><ul><li>High levels of customer service.</li><li>Strong leadership skills.</li><li>People Oriented</li><li>Passionate for European luxury</li><li>Entrepreneurial</li><li>Straightforward</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Gymbo Wellness is recruiting a skilled Kitchen Production Specialist to support the development and daily operation of the B Caf healthy food kitchen.</p><p>The position is based in the Back of House kitchen and focuses on food production, recipe standardization, menu improvement, cost control, kitchen hygiene, stock management, and delivery orders.</p><p>Main Duties</p><ul><li>Prepare healthy meals, salads, bowls, sandwiches, breakfast items, snacks, sauces, and other menu products.</li><li>Ensure every item follows the approved recipe, portion size, preparation method, presentation standard, and service time.</li><li>Contribute to the re-engineering of the B Caf menu by testing recipes, improving ingredients, simplifying preparation, and developing commercially viable items.</li><li>Create detailed recipe cards covering ingredients, quantities, preparation steps, portions, plating, allergens, shelf life, and food cost.</li><li>Calculate recipe costs, control portions, monitor waste, and support menu profitability.</li><li>Prepare, package, and coordinate Toters, takeaway, and delivery orders accurately and on time.</li><li>Complete daily mise en place and maintain a clean, organized, and efficient kitchen.</li><li>Follow food safety, sanitation, labeling, temperature-control, storage, and cross-contamination procedures.</li><li>Monitor ingredient levels, receive deliveries, inspect product quality, and apply FIFO stock rotation.</li><li>Support inventory control, purchasing requirements, and waste-reduction procedures.</li><li>Coordinate professionally with B Caf staff, management, reception, and suppliers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements</p><ul><li>At least 5 years of professional kitchen experience.</li><li>Strong experience in healthy food preparation, preferably in a healthy caf , restaurant, meal-preparation business, fitness facility, wellness concept, or catering operation.</li><li>Proven knowledge of recipe costing, food costing, portion control, waste reduction, and menu profitability.</li><li>Experience creating standardized recipe cards and kitchen preparation procedures.</li><li>Strong plating, presentation, and food-packaging skills.</li><li>Good knowledge of food hygiene, allergens, storage temperatures, labeling, and food safety.</li><li>Previous experience handling delivery orders, preferably through Toters.</li><li>Ability to work quickly and accurately while maintaining quality and consistency.</li><li>Strong discipline, organization, punctuality, teamwork, and attention to detail.</li><li>Arabic is required. English or French is considered an advantage.</li></ul><p></p></section>

We are hiring a **Business Development Manager / Sales Lead** for our cleaning, security, pest control, and facility services divisions. <br> <br>Location: Zalka Mon-Fri, 8:30-5:30 <br>We are looking for a serious, target-driven professional who can open new business opportunities, approach decision-makers, build a strong client pipeline, and help grow our B2B client portfolio. <br> <br>**Main Responsibilities:** <br> <br>* Identify and approach potential clients including companies, hospitals, schools, universities, malls, banks, factories, NGOs, warehouses, residential compounds, and commercial buildings. <br>* Contact decision-makers by phone, email, LinkedIn, and direct client visits. <br>* Arrange meetings with potential clients and professionally present the company’s services. <br>* Conduct field visits and collect basic site information when needed. <br>* Coordinate with management to prepare pricing and service proposals. <br>* Send proposals and follow up with clients until final decision. <br>* Negotiate commercially within limits approved by management. <br>* Close new contracts and ensure proper handover to the operations team. <br>* Maintain and update the CRM/database daily with calls, meetings, follow-ups, proposals, and client feedback. <br>* Support, guide, and monitor junior sales staff when assigned. <br>* Prepare weekly sales reports showing leads, meetings, proposals, pending opportunities, and expected closures. <br>* Follow up on existing clients for upselling, cross-selling, and service expansion opportunities. <br>* Represent the company professionally in front of clients and partners. <br> <br>**Requirements:** <br> <br>* Proven experience in business development, B2B sales, client relations, or corporate account management. <br>* Strong communication and negotiation skills. <br>* Ability to approach decision-makers and generate new opportunities. <br>* Organized, disciplined, and able to work with targets and reporting. <br>* Experience in facility services, cleaning, security, hospitality, insurance, banking, or corporate services is a plus. <br>* Good command of Arabic and English. French is a plus. <br> <br>**Package:** <br> <br>* Fixed salary <br>* Transportation allowance <br>* Commission on signed and collected new contracts <br>* Package to be discussed based on experience and profile <br> <br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</span></strong></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.</span></p><br><br><p><span>DHL Lebanon is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place to Work in Lebanon for consecutive years since 2023.</span></p><br><br><p><span>Join DHL Express and be part of a global network built on service excellence, quality, and sustainability. Together, we connect with people and improve lives through the power of international trade—not only for our customers, but for every member of our team.</span></p><br><br><p><span>Discover more about our culture, our people, and our purpose: https://careers.dhl.com/global/en</span></p><br><br><p><strong><span>ABOUT THE ROLE</span></strong></p><br><br><p><span>We are looking for a customer-focused Customer Care Advisor to join our Customer Service team. You will investigate shipment issues, keep customers informed, and coordinate with internal teams and the DHL network to resolve concerns quickly and professionally.</span></p><br><br><p><strong><span>KEY RESPONSIBILITIES</span></strong></p><br><br><ul> <li><span>Investigate delayed, lost, damaged, returned, misrouted, or undelivered shipments.</span></li> <li><span>Handle trace inquiries in line with DHL service standards and processes.</span></li> <li><span>Provide customers with timely, clear, and accurate updates.</span></li> <li><span>Resolve complaints with empathy, composure, and ownership, without over-committing.</span></li> <li><span>Coordinate with Operations and other departments on service recovery.</span></li> <li><span>Respond to inquiries about shipment status, prices, customs requirements, and DHL services.</span></li> <li><span>Maintain accurate case records in the relevant systems.</span></li> <li><span>Support Frontline call overflow when required.</span></li> <li><span>Analyze recurring shipment issues, determine root causes, and drive effective resolution.</span></li> <li><span>Contribute to customer service, quality, and resolution targets.</span></li> </ul><p><strong><span>KEY RESPONSIBILITIES</span></strong></p><br><br><ul> <li><span>College degree preferred.</span></li> <li><span>Around 2 years of experience in a customer contact center, telesales, customer service, or similar service environment is preferred.</span></li> <li><span>Experience handling customer complaints and service recovery cases.</span></li> <li><span>Advanced English, with the ability to read, write, and speak professionally.</span></li> <li><span>Excellent telephone, interpersonal, negotiation, and conflict-resolution skills.</span></li> <li><span>Strong problem-solving, planning, and decision-making abilities.</span></li> <li><span>Ability to remain calm, positive, and effective under pressure.</span></li> <li><span>Good organizational skills, attention to detail, and accountability.</span></li> <li><span>Experience with telephone, shipment tracking, order booking, CRM, or ticketing systems is an advantage.</span></li> <li><span>A collaborative mindset and experience working effectively in teams.</span></li> </ul><p><strong><span>Why Join DHL Express?</span></strong></p><br><br><p><span>Be part of a global leader in logistics and innovation</span></p><br><br><p><span>Work on cutting-edge AI and digital transformation initiatives</span></p><br><br><p><span>Collaborative and dynamic international environment</span></p><br><br><p><span>Opportunities for growth, learning, and impact</span></p><br><br><p><strong><span>Careers at DHL</span></strong></p><br><br><p><span>At DHL, we believe our people are our greatest asset. We are committed to building an inclusive environment where innovation, teamwork, and excellence thrive.</span></p><br><br><br><br><br> </div>

<p>Build production AI systems for clients. You'll design and ship agentic workflows on Claude and AWS Bedrock AgentCore, retrieval systems backed by Bedrock Knowledge Bases, and MCP-based automations that connect directly into client tool stacks (Notion, Linear, HubSpot, AWS, Google Workspace, and more). This is a hands-on build role. You will write code, deploy infrastructure, and sit in client rooms explaining why the system behaves the way it does.</p><p><strong>Tasks &amp; Responsibilities</strong></p><ul><li>Design and build applied AI systems on Claude and AWS Bedrock AgentCore: RAG pipelines backed by Bedrock Knowledge Bases, agentic workflows, and multi-tool orchestration via MCP.</li><li>Own delivery of AI components end-to-end: architecture, implementation, evaluation, and post-launch monitoring.</li><li>Integrate Claude-based agents with client infrastructure and business tools via MCP servers (HubSpot, Notion, Linear, Google Workspace).</li><li>Translate ambiguous client problems into scoped technical builds with clear success criteria and numbers attached.</li><li>Document architecture and decisions in the client's Notion record so infra details never live only in someone's head.</li><li>Work alongside Pre-Sales Engineers during scoping calls to validate technical feasibility before commitments are made.</li><li>Select and tune the right model, retrieval strategy, and Knowledge Base configuration per use case.</li><li>Build and maintain eval suites (offline test sets, regression checks, LLM-as-judge scoring) that catch quality drift before a client does.</li><li>Design agentic control flow: tool-selection logic, retry/fallback paths, and guardrails against runaway loops or unsafe tool calls.</li><li>Instrument production systems with logging, tracing, and cost/latency dashboards to debug a bad output from a client.</li><li>Write modular infrastructure as code (Terraform) for AI workloads on AWS.</li><li>Conduct architecture reviews on other engineers' AI builds and flag failure modes before they ship.</li></ul><p><strong>Competencies</strong></p><ul><li>Can explain to a client, in plain language, why an agent made the tool call it made</li><li>Comfortable debugging a production LLM failure under time pressure, not just in a notebook</li><li>Can wire an MCP server into an agent and debug why a tool call didn't fire</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education, Experience &amp; Language</h2><ul><li>Master's degree in Computer Science or equivalent</li><li>Previous experience building and shipping production ML/AI systems</li><li>Fluent in English and Arabic</li></ul><h2>Tools &amp; Certifications</h2><ul><li>Strong Python engineering; comfort with AWS</li><li>Practical experience with LLM application patterns: RAG, agentic tool-use via MCP, prompt engineering, evaluation design</li><li>Hands-on experience with AWS Bedrock AgentCore and Bedrock Knowledge Bases</li><li>Nice to have: AWS Certified Machine Learning Engineer Associate, AWS Certified Generative AI Developer Professional, AWS Certified Solutions Architect Associate or Professional, AWS Certified Developer Associate, AWS Certified Security Specialty (relevant given our compliance posture)</li></ul>

<div><span style="font-size: 11px;"><b>POSITION INFORMATION</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">VA No.: UNDP/LBN/VA26/122</span></div><div><span style="font-size: 11px;">Position Title: Institutional Reform Officer</span></div><div><span style="font-size: 11px;">Duty Station: Beirut</span></div><div><span style="font-size: 11px;">Duration: 4 months (without exceeding 14 working days per month)</span></div><div><span style="font-size: 11px;">Vacancy Date of Issue: 23 July 2026</span></div><div><span style="font-size: 11px;">Vacancy Closure Date: 30 July 2026</span></div><div><span style="font-size: 11px;">National or International consultancy: National consultancy</span></div><div><span style="font-size: 11px;"><b>BACKGROUND</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">For over six years, Lebanon has been facing a prolonged economic, financial, and social crisis. The country has experienced multiple shocks, including an economic and financial collapse, the COVID-19 pandemic, the Beirut Port explosion, and, most recently, an armed conflict lasting more than a year that caused extensive damage and losses.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">These developments led to a severe economic contraction, depreciation of the Lebanese pound, soaring inflation, fiscal imbalances, and a sharp decline in the real value of income, particularly affecting public-sector employees. As a result, state institutions have struggled to fulfil their mandates due to a lack of financial resources and a significant loss of skilled public-sector professionals. Against this backdrop, the country’s capacity for evidence-based policymaking, regulation, and the delivery of national priorities has been severely constrained.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The State continues to face major resource and capacity constraints in responding to the crisis, supporting post-conflict recovery, and addressing structural challenges. At the same time, there is limited visibility regarding development aid directed to Lebanon.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Since the economic collapse in 2019, most donors have made funding conditional upon the implementation of broad reforms and progress towards an agreement with the International Monetary Fund. Consequently, only a small proportion of aid has been channelled through government systems. Most grants and loans remain off-budget, creating a disconnect between aid inflows and national public financial management systems.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">To address the implications of these crises, UNDP has been supporting the Government of Lebanon in restoring its core functions, resuming its role in service delivery, and implementing priority reforms. This support links traditional public administration, civil service, and policy reforms with a digital transformation process, with the ultimate objective of reactivating the social contract.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">In response, the Office of the Minister of State for Administrative Reform (OMSAR) launched Reinventing Government 2030, one of Lebanon’s most ambitious initiatives to modernize the State and rebuild citizens’ trust in public institutions.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The reform vision is structured around the following three phases:</span></div><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Public Administration, Public Policy, Business Administration, Economics, Development Studies, or a related field.</li><li>At least 5 years of relevant professional experience in project management, consulting, quality assurance, or organizational/institutional reform, including exposure to public sector or governance contexts.</li><li>Fluency in Arabic and English (both written and oral).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.</p><p>The job of Bartender is executed satisfactorily when:</p><ul><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Understand and strictly adhere to the rules &amp; regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health &amp; safety.</li></ul><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>EDUCATION:</strong> Hospitality Management or related feild</li><li><strong>EXPERIENCE:</strong> Minimum 1 years in an F&amp;B service role.</li><li><strong>LANGUAGE:</strong> Local language excellent oral and written skills. English excellent oral and written skills. Additional language beneficial.</li><li><strong>COMPETENCIES:</strong> Kowledge of beverages (cocktails, liquors, wine, etc ). Ability to work under pressure Good written and verbal communication skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner.</li><li><strong>INDIVIDUAL CHARACTERISTICS:</strong> To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: Passionate for Food &amp; Beverage People Oriented Passionate for European luxury Entrepreneurial Straightforward Business Acumen Sense of responsibility Leader Team player Analytical thinker Flexible and reliable Tolerant and open minded Works well under pressure</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>X-Reem Tours is an IATA-accredited travel agency in Beirut with more than 18 years of experience. We've helped thousands of travelers with airline tickets on major carriers, tailor-made holiday packages, hotel bookings and personalized itineraries. Our dedicated Visa Department handles visa processing, and we support our clients before, during and after every trip. Trust, quality and value guide everything we do.</p><p>We're Hiring</p><p>As we grow, we're looking for experienced professionals to join our team in 4 positions:</p><ul><li>Senior Corporate &amp; Ticketing Consultant</li><li>Senior Travel Consultant</li><li>Senior Ticketing Consultant</li><li>Operations Executive</li></ul><p><br></p><p>Role Description All positions are full-time and on-site at our office in Beirut, Lebanon. Depending on the role, responsibilities include:</p><ul><li>Advising clients on travel options and planning complete itineraries</li><li>Booking flights, hotels and holiday packages</li><li>Answering inquiries with accurate information on destinations, fares, schedules and travel requirements</li><li>Processing reservations, ticketing, reissues and refunds on GDS</li><li>Supporting clients with visas and travel documents</li><li>Resolving issues before and during trips to keep the customer experience high</li><li>Managing corporate accounts and coordinating daily operations (for the corporate and operations roles)</li><li>Working closely with other departments and helping improve our processes and service standards</li></ul><p><br></p><p>Senior Corporate &amp; Ticketing Consultant</p><ul><li>Manage corporate accounts and handle all their travel needs</li><li>Issue, reissue and refund airline tickets on GDS</li><li>Find the best fares and routes within each company's travel policy</li><li>Negotiate corporate fares and deals with airlines and hotels</li><li>Build long-term relationships with corporate clients</li></ul><p>Senior Travel Consultant</p><ul><li>Advise clients on destinations, packages and travel options</li><li>Prepare itineraries, quotations and full travel arrangements</li><li>Book flights, hotels, transfers and holiday packages</li><li>Assist clients with visas and travel documents</li><li>Meet sales targets and build repeat business</li></ul><p>Senior Ticketing Consultant</p><ul><li>Handle airline reservations, fare calculation and ticket issuance on GDS</li><li>Process reissues, refunds, exchanges and EMDs</li><li>Find the best available fares and routes for clients</li><li>Follow up with airlines on schedule changes and special requests</li><li>Ensure accuracy and full IATA/BSP compliance</li></ul><p>Operations Executive</p><ul><li>Coordinate daily operations between the sales, ticketing and accounts teams</li><li>Follow up on bookings, confirmations and supplier payments</li><li>Manage supplier relations with airlines, hotels and ground handlers</li><li>Monitor service quality and resolve operational issues</li><li>Prepare operational reports and support process improvements</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>At least 4-7 years in a travel agency, ideally one that is IATA-accredited.</li><li>Strong working knowledge of GDS systems (Amadeus, Sabre or Travelport), including airline ticketing and reservations, plus a good understanding of destinations and travel products.</li><li>A proven record of selling travel products, negotiating with suppliers and clients, and meeting targets.</li><li>Up-to-date knowledge of visa requirements and travel documentation.</li><li>Fluent in English and Arabic; other languages are a plus.</li><li>Customer-focused, organized and professional.</li><li>Able to work on-site at our office in Beirut.</li></ul><p><br></p></div>

<p>What you'll be doing Plan and lead all project MEL activities in line with the agreed MEL plan to ensure ARK and the donor can track the effectiveness and efficiency of delivery, identify lessons, implement project changes and meet all reporting requirements. Maintain and update the project MEL plan as required. This includes the Theory of Change, Results Framework, Logical Framework, indicator list, data collection tools and instruments, reporting schedule and any other MEL-related donor requirements. Review and improve the existing MEL frameworks based on experience and best practices/standards in the field. Conduct Key Informant Interviews, focus group discussions, needs assessments, surveys, baseline and endline assessments as required. Manage the data collection, knowledge management and analysis of data consistent with ARK guidelines. Create and deliver MEL trainings and provide ongoing support to the project mentors, trainers and advisors on the use of MEL tools. Quality-assure all collected data on performance indicators (timeliness, accuracy, validity, reliability, integrity, completeness), including by conducting field visits to delivery locations. Draft all MEL reports, including success, impact and change stories, and ad hoc requests. Update the quarterly and annual progress reports, aggregating data and findings across programme components. Identify opportunities for contributing to and supporting the creation of other relevant reports and publications using programme data and findings. Manage and store all programme data in secure locations. Manage and support the work of the Third-Party Monitor (TPM) as required. Communicate MEL findings to stakeholders as requested by supervisor. Work closely with the Head of MREL to manage any project MEL tasks. Safeguarding Be aware of and compliant with all the standards, following Safeguarding procedures and policies. Promote ARK s speak up culture in order to protect the welfare of children, young people and vulnerable adults. Any other duties as appropriate to the position, as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Essential: More than 8 years MEL experience in the international development, security, or stabilisation sectors, working with governmental and intergovernmental donors. In-depth knowledge of MEL tools, techniques, and approaches, including complexity-aware monitoring and adaptive management models. Experience utilising qualitative and quantitative methods of data collection and analysis, as well as interest and advanced knowledge of relevant data collection, management, analysis, and visualisation software. Commitment to the conduct of ethical research with human subjects and advanced knowledge of gender mainstreaming, conflict sensitivity and Do-No-Harm principles and approaches. Advanced computer literacy/skills. Full professional fluency in Arabic and English. Willingness to conduct fieldwork across Lebanon. Desirable: Experience working in the security sector including monitoring effectiveness of projects that train and equip military and policing actors. Experience of management information systems and visualisation software/tools. Experience working on projects funded by the UK FCDO. Master's degree in a relevant subject e.g. International Development, International Relations, Political Science, Sociology, Anthropology or Area Studies.</p>

<p>Sales Engineer Structural Steel &amp; Electromechanical Works. Location: Lebanon (Office-based) Company: Encogroup. About Us EncoGroup is an Electromechanical Industrial Construction Company based in Lebanon. We specialize in EPC Contracts for Structural Steel, API 650 and 620 Tanks, Piping, Pipelines, as well as the Erection of Power Plants, Cement Plants, Oil &amp; Gas projects, and all types of Industrial Plants. Additionally, we provide technical and financial assessment services for existing tank farm facilities. With certified API 653 Inspectors, we offer maintenance works on storage tanks, including corrosion and geometric assessment, repairs, recalibration, and recertification. We are growing our commercial team and are looking for a Sales Engineer to join our Lebanon office and help drive new business in structural steel and electromechanical works.</p> <p>Role Description As Sales Engineer, you will be the technical and commercial link between our engineering/execution teams and our clients. You will identify opportunities, assist the estimations team in the preparation of technical and commercial proposals, and build lasting relationships with clients across the industrial, commercial, oil &amp; gas, and infrastructure sectors, while ensuring potential opportunities/projects accurately reflect our engineering capabilities and project capacity.</p> <p>Key Responsibilities:</p> <ul> <li>Identify and develop new business opportunities in structural steel and electromechanical works within Lebanon and the broader region.</li> <li>Assist the estimations team in the preparation of technical offers, cost estimates, and commercial proposals in coordination with engineering and project teams.</li> <li>Build and maintain strong relationships with existing and prospective clients, consultants, and EPC partners.</li> <li>Conduct client visits, technical presentations, and site assessments as needed.</li> <li>Review tender documents and specifications to scope work accurately and competitively.</li> <li>Coordinate with estimations, procurement, engineering, and project management teams to ensure proposals are technically sound and deliverable.</li> <li>Track market trends, competitor activity, and upcoming project opportunities in the structural steel and electromechanical sectors.</li> <li>Support contract negotiations and follow up through to project handover.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Mechanical, Electrical, Civil, or Industrial Engineering (or related field).</li> <li>Proven experience in sales, business development, or technical proposal work within structural steel and/or electromechanical works.</li> <li>Solid understanding of construction project workflows, fabrication, and site execution.</li> <li>Strong ability to read and interpret technical drawings, specifications, and tender documents.</li> <li>Excellent communication and negotiation skills, with fluency in Arabic and English (French is a plus).</li> <li>Willingness to travel for client meetings and site visits as required.</li> <li>Proficiency in MS Office; familiarity with estimation or CRM tools is an advantage.</li> </ul> <p>What We Offer:</p> <ul> <li>The opportunity to work with an established EPC contractor with a strong regional footprint.</li> <li>Exposure to large-scale industrial and infrastructure projects.</li> <li>A collaborative team environment with direct access to engineering and project leadership.</li> <li>Competitive compensation based on experience.</li> </ul>

<h3>Key Responsibilities</h3><p>1. Administrative Support</p><ul><li>Manage daily administrative tasks and office documentation.</li><li>Handle incoming calls, emails, correspondence, and inquiries.</li><li>Prepare letters, quotations, reports, presentations, and other business documents.</li><li>Maintain organized electronic and physical filing systems.</li><li>Schedule meetings, appointments, and follow-ups.</li><li>Coordinate with suppliers, customers, and internal departments.</li><li>Assist management with various administrative and operational tasks.</li><li>Maintain confidentiality of company and customer information.</li></ul><p>2. Accounting &amp; Finance Support</p><ul><li>Record and maintain invoices, receipts, payments, and expenses.</li><li>Assist with accounts payable and accounts receivable activities.</li><li>Prepare and follow up on customer invoices and payment collections.</li><li>Maintain customer and supplier account records.</li><li>Assist in bank reconciliation and basic accounting reconciliations.</li><li>Monitor outstanding balances and prepare collection follow-up lists.</li><li>Assist the accountant with monthly reports and financial documentation.</li><li>Verify invoices and supporting documents for accuracy.</li><li>Maintain proper filing of accounting records.</li></ul><p>3. Sales Support</p><ul><li>Prepare and send quotations, proposals, and commercial documents.</li><li>Follow up with customers regarding quotations, orders, and payments.</li><li>Maintain and update customer and prospect databases.</li><li>Support the sales team with order processing and documentation.</li><li>Make follow-up calls and emails to existing and potential customers.</li><li>Coordinate with customers regarding delivery, installation, or service requirements.</li><li>Maintain accurate sales records and prepare sales activity reports.</li><li>Assist in tracking sales opportunities and pending quotations.</li><li>Support customer relationship management and after-sales follow-up.</li></ul><p>4. Customer &amp; Supplier Coordination</p><ul><li>Communicate professionally with customers and suppliers.</li><li>Follow up on customer requests and ensure timely responses.</li><li>Coordinate with suppliers regarding orders, invoices, and deliveries.</li><li>Resolve routine administrative and commercial issues or escalate them when necessary.</li><li>Maintain professional relationships with customers and business partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications &amp; Experience</h3><ul><li>Bachelor's degree or diploma in Business Administration, Accounting, Finance, Sales, or a related field.</li><li>2 4 years of experience in an administrative, accounting, sales administration, or similar position.</li><li>Practical knowledge of basic accounting principles.</li><li>Previous experience handling invoices, payments, collections, and account records.</li><li>Previous experience in sales support or customer follow-up is preferred.</li><li>Good knowledge of Microsoft Office, particularly Excel and Word.</li><li>Experience with accounting software or ERP systems is an advantage.</li><li>Good written and verbal communication skills in English and Arabic.</li><li>French is considered an advantage.</li></ul><h3>Required Skills</h3><ul><li>Strong organizational and time-management skills.</li><li>Excellent attention to detail and accuracy.</li><li>Good numerical and analytical abilities.</li><li>Strong communication and interpersonal skills.</li><li>Customer-oriented attitude.</li><li>Ability to multitask and prioritize responsibilities.</li><li>Ability to work independently and as part of a team.</li><li>Professional attitude and appearance.</li><li>Strong follow-up and problem-solving skills.</li><li>Ability to handle confidential information responsibly.</li></ul><h3>Preferred Profile</h3><p>The ideal candidate is someone who can combine administrative efficiency, basic accounting knowledge, and sales coordination. The position requires a person who is comfortable dealing with both numbers and people, can follow up on pending tasks without constant supervision, and can maintain accurate records.</p>