وظائف مدير صيانة - بيروت لبنان

Position: Branch Manager <br>Reports To: District Manager / Area Manager <br> <br>Job Summary <br>The Branch Manager is responsible for the overall management of the branch by ensuring the efficient day-to-day operation of all departments, maintaining high standards of customer service, product quality, cleanliness, inventory control, and team performance. The role ensures compliance with company procedures, supports operational excellence, and maintains effective communication with the Area Manager. <br> <br>Key Responsibilities <br>Branch Operations <br>• Oversee the daily operations of all branch departments, including the sales floor, kitchen, warehouse, sales, and cleaning. <br>• Ensure smooth and efficient branch operations at all times. <br>• Receive each shift in good operational condition and ensure proper shift handover. <br>• Verify that all displays, workstations, and service areas are properly arranged and maintained. <br>• Ensure refrigerators and freezers are operating within the required temperature standards. <br>• Ensure all stations, back-of-house areas, customer areas, outdoor areas, and customer restrooms remain clean, organized, and in excellent condition throughout the day. <br>• Ensure dispensers are always supplied with the required paper products. <br> <br>Team Management <br>• Distribute work among employees and follow up on task execution. <br>• Monitor employee attendance, punctuality, discipline, and compliance with company grooming standards, including proper uniform and personal appearance. <br>• Ensure employees clearly understand their duties and responsibilities. <br>• Prevent overlap or interference between employees' assigned responsibilities. <br>• Train new employees and support the development of the existing team. <br>• Supervise the cleaning team and ensure cleaning duties are continuously performed. <br>• Ensure cleaning materials and detergents are used according to company instructions. <br>• Perform the Supervisor's duties whenever required in their absence. <br> <br> <br> <br> <br> <br> <br>Customer Service & Quality <br>• Welcome customers professionally and ensure respectful communication among employees. <br>• Process online, delivery, and pickup orders accurately, ensuring timely preparation, proper coordination with the kitchen and delivery team, and accurate billing and order handover. <br>• Ensure product quality before products are displayed or sold. <br>• Follow up on customer satisfaction and resolve complaints or misunderstandings promptly and professionally. <br>• Ensure no customer leaves the branch dissatisfied. <br>• Maintain cleanliness and food safety standards throughout the branch. <br> <br>Inventory & Stock Control <br>• Follow up on special customer orders and pending orders. <br>• Ensure opening inventories are completed and inventory shortages are properly identified. <br>• Supervise inventory procedures in accordance with company requirements. <br>• Monitor paper and packaging stock in the warehouse and ensure the availability of essential materials. <br>• Coordinate with the warehouse dispatch representative to ensure timely supply of materials. <br>• Ensure the weekly warehouse inventory is completed accurately and submitted on time. <br>• Verify that received warehouse deliveries match the weekly inventory. <br>• Monitor and verify that the Supervisor completes all scheduled inventory counts, stock replenishment activities, and daily cake display orders accurately and within the required timelines. <br>• Ensure display refrigerators remain fully stocked throughout operating hours. <br> <br>Cash Control <br>• Monitor cashiers and ensure receipts are issued correctly for every transaction. <br>• Closely monitor voucher reconciliation between cash registers and sales counters. <br>• Follow up to ensure online, delivery, and pickup orders are processed accurately, with timely preparation, proper coordination between the kitchen and delivery team, accurate billing, and correct order handover. <br>• Close cash registers daily. <br>• Submit expense vouchers to the Area Manager. <br>• Send the daily cash report to the Accounting Department at each closing. <br> <br>Communication & Administration <br>• Maintain continuous communication with the Supervisor regarding floor operations. <br>• Report maintenance issues affecting the branch to the Area Manager. <br>• Immediately report quality concerns and emergency situations to the Area Manager. <br>• Monitor diesel consumption and meter readings during refueling. <br>• Follow up with external suppliers (such as gas and water providers) and verify received quantities. <br>• Ensure company rules, regulations, and operational procedures are consistently applied fairly across all employees. <br>• Ensure closing procedures are completed correctly and on time. <br> <br> <br> <br> <br>Requirements <br>• Bachelor's degree in Business Administration, Hospitality Management, or a related field. <br>• Minimum 2 years of experience in a managerial or supervisory role within the Food & Beverage (F&B) industry. <br>• Strong leadership and team management skills. <br>• Excellent communic

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>An established furnished residential property in Beirut is seeking an experienced and commercially minded <b>Hospitality Operations Manager</b> to lead leasing activity and day-to-day operations.</p><p>This role combines leasing, revenue generation, tenant relations, and property operations. The successful candidate will be responsible for maximizing occupancy and rental performance while ensuring that residents and guests receive a consistently high level of service.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Leasing &amp; Commercial Performance</b></p><ul><li>Manage the full leasing process from inquiry and property viewing through negotiation, contracting, move-in, renewal, and move-out.</li><li>Maximize occupancy and rental revenue through proactive leasing and effective follow-up on leads.</li><li>Maintain an accurate overview of available, occupied, reserved, and upcoming-vacant units.</li><li>Prepare leasing offers and negotiate commercial terms within approved guidelines.</li><li>Develop relationships with corporate clients, relocation companies, embassies, brokers, agents, and other sources of potential tenants.</li><li>Proactively manage lease renewals and minimize vacancy periods.</li><li>Monitor the Beirut furnished-apartment, serviced-residence, and hospitality markets.</li><li>Conduct regular competitor pricing and market analysis.</li><li>Recommend rental rates and leasing strategies based on demand, seasonality, occupancy, apartment type, length of stay, and market conditions.</li><li>Monitor leasing performance, lead conversion, occupancy, rental rates, and tenant retention.</li></ul><p><b>Property Operations</b></p><ul><li>Oversee the day-to-day operations of the property.</li><li>Ensure apartments are fully prepared, inspected, clean, functional, and ready before every resident or guest arrival.</li><li>Coordinate apartment move-ins and move-outs, including inspections, inventories, keys/access, and handovers.</li><li>Coordinate closely with housekeeping, maintenance, security, suppliers, and external contractors.</li><li>Follow up on maintenance requests and ensure issues are resolved efficiently and to the required standard.</li><li>Monitor the condition and presentation of apartments, common areas, amenities, furniture, fixtures, appliances, and equipment.</li><li>Ensure high standards of cleanliness, presentation, safety, and service throughout the property.</li><li>Manage resident and guest requests, concerns, and complaints in a professional and timely manner.</li><li>Develop and maintain operational procedures, checklists, and service standards.</li><li>Monitor suppliers and contractors in terms of quality, cost, and response time.</li></ul><p><b>Reporting &amp; Performance Management</b></p><ul><li>Prepare regular reports on occupancy, leasing activity, rental rates, vacancies, renewals, revenue, and operational performance.</li><li>Track key performance indicators and identify opportunities to improve commercial and operational results.</li><li>Support management in budgeting, cost control, pricing decisions, and operational planning.</li><li>Provide management with regular market intelligence and recommendations.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Candidate Profile</b></p><p>We are looking for a proactive, organized, and commercially driven professional who is comfortable managing both leasing and hands-on property operations.</p><p><b>Requirements</b></p><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Real Estate, Property Management, or a related field.</li><li>Minimum 3–5 years of relevant experience in leasing, property management, serviced apartments, hospitality, residential real estate, or a similar environment.</li><li>Proven experience in leasing, sales, tenant relations, or revenue-generating responsibilities.</li><li>Strong negotiation and communication skills.</li><li>Good understanding of the Beirut residential and furnished-apartment market is highly desirable.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to coordinate multiple departments, suppliers, and contractors.</li><li>Strong customer-service orientation with attention to detail.</li><li>Comfortable working in a hands-on operational environment.</li><li>Good reporting and analytical skills.</li><li>Proficiency in Microsoft Office, particularly Excel and Google workspace.</li><li>Excellent command of English and Arabic. French is an advantage.</li></ul><p><b>What We Are Looking For</b></p><p>The ideal candidate is someone who:</p><ul><li>Takes ownership and follows issues through to completion.</li><li>Is commercially minded and focused on occupancy and revenue.</li><li>Understands that excellent property operations directly support leasing performance.</li><li>Can build strong relationships with residents, corporate clients, brokers, and partners.</li><li>Maintains high standards of presentation and customer service.</li><li>Is structured, responsive, and comfortable working independently.</li><li>Can balance commercial objectives with a high-quality resident experience.</li></ul></div>

A large food manufacturing company located in Tripoli; is looking for an experienced and results-driven Production Manager to oversee our daily food manufacturing operations. You will be responsible for planning, directing, and coordinating production lines to maximize efficiency, reduce waste, and strictly uphold food safety and quality standards. <br>This is an on-site position based in Tripoli. <br> <br>Key Responsibilities <br> <br>• Production Planning & Execution: Develop and manage daily, weekly, and monthly production schedules to meet customer demand and delivery targets. <br>• Process Optimization: Apply Industrial Engineering and Lean/Six Sigma principles to streamline workflows, eliminate bottlenecks, and boost plant output. <br>• Quality & Safety Compliance: Ensure strict adherence to HACCP, GMP (Good Manufacturing Practices), ISO standards, and local/international food safety regulations. <br>• Cost & Waste Control: Monitor material usage, labor efficiency, and equipment downtime to minimize production costs and scrap rates. <br>• Team Leadership: Hire, train, schedule, and mentor production supervisors and floor staff; foster a safe and accountable shop-floor culture. <br>• Cross-Functional Collaboration: Work closely with Quality Assurance (QA), Maintenance, Supply Chain, and R&D teams to launch new products and resolve technical issues quickly. <br> <br>Required Qualifications & Skills <br> <br>• Education: Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Food Engineering, or a closely related technical field. <br>• Experience: Minimum of 7 years of proven experience as a Production Manager or Operations Manager within the food and beverage manufacturing industry. <br> <br>• Technical Knowledge: <br>• Deep understanding of food safety management systems (HACCP, ISO 22000, GMP). <br>• Proficiency in Lean Manufacturing, 5S, Kaizen, or Six Sigma methodologies. <br>• Experience using ERP/MRP software to track production metrics and inventory. <br> <br>• Core Competencies: Strong leadership, problem-solving under pressure, data-driven decision-making, and excellent communication skills. <br> <br>Only shortlisted candidates will be contacted

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an AI Engineering Manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: The AI Engineering Manager leads a cross-functional team (Development &amp; QA) and owns technical architecture, delivery outcomes, AI-enabled system design and driving an AI first culture among your team.<br> This role is both strategic and hands-on.<br> It requires strong expertise in modern AI frameworks, applied AI architectures, and scalable system design.<br> The manager is accountable for delivering stable, secure, AI-powered capabilities — not just managing execution.<br> Core Responsibilities Technical Leadership &amp; Architecture Own product architecture, including AI/LLM-integrated components Design scalable, secure, and maintainable systems Lead decisions involving: LLM integration (OpenAI, Azure OpenAI, etc.<br>) RAG architectures and vector databases AI orchestration frameworks (LangChain, Semantic Kernel, LlamaIndex) Ensure system reliability, observability, and cost efficiency Establish AI governance and safe usage practices AI Framework &amp; Methodology Expertise Apply modern AI methodologies, including: Retrieval-Augmented Generation (RAG) Prompt engineering and evaluation AI output validation and guardrails Human-in-the-loop workflows Model monitoring and performance evaluation Drive experimentation, A/B testing, and telemetry-based decision making Team Leadership Lead and mentor developers and QA engineers Raise AI literacy across the team Establish AI-native coding and review standards Balance speed, quality, and architectural integrity Delivery &amp; Outcome Ownership Own predictable, high-quality releases Ensure AI features are measurable, validated, and production-ready Act as technical escalation point Drive cross-team alignment with Product, Data, and DevOps AI-Driven Engineering Excellence Leverage AI-assisted development tools to improve velocity Optimize AI cost-performance tradeoffs Embed automation into testing and CI/CD pipelines 7+ years software engineering experience, 2+ years in technical leadership Hands-on experience building and deploying AI-enabled systems Strong knowledge of: LLM integration and prompt design RAG architectures and vector search AI orchestration frameworks Cloud platforms (Azure, AWS, or GCP) Experience designing scalable distributed systems Preferred Experience in regulated industries AI governance and compliance knowledge Model lifecycle management and monitoring tools</span> </div>

Role Summary: <br>The role is responsible for supporting financial and operational activities through ERP management, reporting, invoicing, pricing updates, inventory control, and data analysis while ensuring accuracy and process efficiency. <br> <br>Main Duties <br>• Manage invoicing setup, pricing updates, and synchronization of transactions across ERP systems <br>• Monitor inventory movements, asset tracking, and account balances while ensuring data integrity <br>• Prepare installation, maintenance, aging, sales, commission, rebate, and operational closing reports <br>• Analyze gross margins, sales KPIs, marketing statistics, and operational performance indicators <br>• Support budgeting, reporting, and financial analysis through data extraction and consolidation <br>• Handle receivables monitoring, balance transfers, and reconciliation activities <br>• Maintain and update customer accounts, classifications, and operational records <br>• Support ERP automation, digital transformation initiatives, testing, and data governance projects <br>• Implement and follow up on internal audit recommendations and operational controls <br>• Conduct inventory verification and operational checks for vehicles, tanks, cylinders, and related assets <br>• Provide operational support and coordinate with internal teams on special requests and reporting needs <br> <br>Qualifications <br>• Bachelor degree in Finance or related field, CPA is highly advantageous <br>•6+ year’s progressive experience. <br>Technical knowledge, skills & abilities required: <br>• Knowledge of ERP systems and financial reporting <br>• Proficiency in Microsoft Office, especially Excel <br>• Knowledge of invoicing, inventory, and reconciliation processes <br>• Experience in BI systems and automation is a plus <br> <br>Soft skills required <br>• Strong communication and interpersonal skills <br>• Analytical and problem-solving mindset <br>• Attention to detail and accuracy <br>• Time management and organizational skills <br>• Ability to work under pressure and meet deadlines <br>• Teamwork and collaboration skills <br>• Adaptability and flexibility <br>• Ability to handle multiple tasks efficiently

Job Purpose <br>The Senior Warehouse Manager is responsible for the overall management and performance of the Central Warehouse in Hadath, ensuring the efficient receiving, storage, stock, order preparation, and distribution of all company inventory. <br>The role oversees all warehouse operations across multiple storage categories, including Raw Materials, Packaging Materials, FMCG Supermarket Products, Fresh & Frozen Products, Non-Food Items, Operational Supplies, and Company Assets, ensuring inventory accuracy, product quality, operational efficiency, and compliance with company policies and food safety standards. <br>The Senior Warehouse Manager leads warehouse personnel, optimizes warehouse capacity and productivity, maintains inventory integrity, and ensures the timely and accurate replenishment of all company branches and operational departments. The role works closely with Procurement, Production, Quality Assurance, Inventory Control, Logistics, Finance, and Branch Operations to support uninterrupted business operations and achieve the company's operational objectives. <br>Scope of Responsibility <br>The Senior Warehouse Manager is responsible for the management and control of all warehouse areas, including but not limited to: <br>• Raw Materials Warehouse <br>• Packaging Materials Warehouse <br>• FMCG & Supermarket Products Warehouse <br>• Chilled Storage <br>• Frozen Storage <br>• Dry Storage <br>• Non-Food Items Warehouse <br>• Cleaning Chemicals Storage <br>• Returned Goods Area <br>• Dispatch & Staging Area <br> <br>Main Responsibilities <br>Warehouse Operations <br>• Direct and oversee all warehouse operations across all storage categories. <br>• Ensure the efficient receipt, storage, replenishment, picking, packing, and dispatch of all products. <br>• Develop and implement warehouse policies, procedures, and Standard Operating Procedures (SOPs). <br>• Optimize warehouse space utilization while maintaining product accessibility and safety. <br>• Ensure products are stored under the required environmental and temperature conditions. <br>• Monitor warehouse productivity and implement continuous improvement initiatives. <br>Inventory Management <br>• Maintain accurate inventory records for all product categories. <br>• Ensure all inventory movements are recorded accurately in the ERP system. <br>• Monitor stock levels and coordinate replenishment requirements. <br>• Lead cycle counts and annual physical inventories. <br>• Investigate inventory discrepancies and implement corrective actions. <br>• Ensure FIFO and FEFO principles are consistently applied where applicable. <br> <br>Receiving & Dispatch <br>• Oversee the receiving of products from local and international suppliers. <br>• Ensure all incoming goods are inspected and verified against purchase orders and delivery documents. <br>• Ensure timely preparation and dispatch of branch orders and internal transfers. <br>• Monitor loading activities to ensure accuracy and prevent product damage. <br> <br>Team Leadership <br>• Lead, mentor, and develop warehouse managers, supervisors, storekeepers, inventory controllers, and warehouse staff. <br>• Allocate resources effectively to meet operational demands. <br>• Conduct performance evaluations and identify training and development needs. <br>• Foster a culture of accountability, teamwork, and continuous improvement. <br> <br>Quality, Food Safety & Compliance <br>• Ensure compliance with HACCP, GMP, company quality standards, and regulatory requirements. <br>• Maintain warehouse cleanliness and organization. <br>• Ensure proper product traceability and stock rotation. <br>• Support internal and external audits and implement corrective actions. <br> <br>Health & Safety <br>• Promote a safe working environment and ensure compliance with occupational health and safety regulations. <br>• Ensure warehouse equipment is properly maintained and operated safely. <br>• Conduct regular warehouse safety inspections. <br> <br>Reporting & Performance <br>• Monitor warehouse KPIs and prepare regular operational reports. <br>• Analyze warehouse performance and recommend process improvements. <br>• Manage warehouse operating costs while maintaining service levels

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an operations manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for an experienced Operations Manager / Project Manager stepping into a busy, cross-functional role that combines day-to-day operational management, escalation handling, people leadership, and active project delivery.<br> This role sits at the centre of the business, working closely with leadership and managing a small team, while also driving forward several time-boxed strategic projects (system migrations and implementations) currently in progress.<br> The ideal candidate is highly organized, comfortable managing competing priorities, confident communicating with senior stakeholders, and capable of quickly picking up context on live projects without significant ramp-up time.<br> Key Responsibilities Daily / Ongoing Manage and resolve customer support / escalation issues Handle ad-hoc operational requests and escalations Line-manage a small team— including 1:1s, unblocking issues, and approvals Monitor and maintain oversight of key business KPIs Weekly Lead/participate in the weekly management meeting with leadership, including weekly reporting Prepare and distribute the Friday weekly executive report Monthly Conduct AR Aging Review Produce churn reporting Conduct VBS review Active Projects (currently a significant portion of workload) Oversee RW+ implementation and migration Manage the RW Legacy sunset process Oversee HubSpot implementation across: Salesforce (SF), TeamSupport, Intercom, RW+ Manage ValBill project Periodic / As-Needed Support webinars and marketing email initiatives Produce ad-hoc KPI reporting Support ValPay Capital initiatives Proven experience in an operations management and/or project management role, ideally within a fast-paced, tech-enabled or SaaS business Experience managing direct reports, including running 1:1s and unblocking day-to-day issues Strong track record of managing multiple concurrent projects, including system implementations/migrations (e.<br>g., CRM, billing, support tooling) Comfortable owning executive-level reporting and presenting to leadership Experience handling customer escalations and cross-functional ad-hoc requests Familiarity with tools such as HubSpot, Salesforce, Intercom (or equivalent CRM/support platforms) is a strong plus Strong financial acumen and advanced Excel skills are essential — this role owns AR aging review, churn reporting, and VBS review, and regularly builds/maintains reporting for leadership.<br> Candidates should be comfortable with: Building and maintaining reports involving pivot tables, lookups (VLOOKUP/XLOOKUP/INDEX-MATCH), and formula-driven models Reconciling and analyzing financial data (aging balances, revenue/churn figures) with a high level of accuracy Translating raw data into clear, exec-ready summaries and dashboards Excellent communication, prioritization, and stakeholder management skills Able to work independently and hit the ground running with minimal handover time Handover &amp; Onboarding Given the breadth of live projects and standing responsibilities, a structured handover period with the current role holder is strongly recommended prior to leave commencing, covering: Introductions to direct reports and key stakeholders Walkthrough of active projects and current status (RW+, HubSpot implementation, ValBill, RW Legacy sunset) Access to reporting templates (weekly exec report, KPI dashboards, AR aging, churn reports) Overview of escalation processes and key accounts</span> </div>

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

Job Purpose <br>The Coffee Shop Operations Manager will be responsible for reviving, developing, and managing Kahawa's coffee shop operations across multiple locations in Lubumbashi, Likasi and Kolwezi in the Democratic Republic of Congo <br>The position will have overall responsibility for daily operations, manpower, customer service, sales performance, purchasing, inventory, cost control, and the consistent implementation of Kahawa's service and product standards. <br>The role requires a hands-on manager with strong operational and commercial capabilities who can improve existing operations, strengthen the Kahawa brand, increase sales, control costs, and build a reliable and customer-focused team. <br>Key Responsibilities <br>Coffee Shop Operations <br>• Manage the day-to-day operations of Kahawa coffee shops across all locations. <br>• Ensure consistent product quality, service standards, cleanliness, presentation, and customer experience. <br>• Establish and maintain operating procedures and service standards. <br>• Conduct regular branch visits and ensure operational issues are addressed promptly. <br>• Ensure equipment, coffee machines, kitchen equipment, and facilities are properly maintained. <br>Sales & Business Development <br>• Develop initiatives to increase customer traffic, average spending, and overall sales. <br>• Monitor branch sales performance and identify opportunities for improvement. <br>• Support promotions, new products, seasonal offers, and customer-engagement initiatives. <br>• Develop opportunities for corporate customers, catering, delivery, and other additional revenue channels. <br>• Monitor competitors and market trends within Lubumbashi. <br>Manpower Management <br>• Manage baristas, cashiers, service staff, kitchen employees, supervisors, and other coffee-shop personnel. <br>• Prepare manpower schedules according to operational requirements. <br>• Train and coach employees on customer service, product knowledge, selling techniques, hygiene, and operational standards. <br>• Monitor employee performance, attendance, productivity, and discipline. <br>• Build a strong service-oriented culture across Kahawa locations. <br>Procurement & Inventory <br>• Coordinate purchasing of coffee, food ingredients, packaging, beverages, consumables, and operating supplies. <br>• Maintain appropriate inventory levels while minimizing shortages, waste, and overstocking. <br>• Monitor suppliers, purchasing prices, product quality, and delivery performance. <br>• Control stock movements, wastage, expiry, and consumption. <br>Cost & Financial Control <br>• Monitor sales, food and beverage costs, labor costs, wastage, and operational expenses. <br>• Work toward improving profitability at both branch and overall business level. <br>• Monitor cash-control procedures and ensure proper reconciliation of daily sales. <br>• Prepare and review operational and sales reports. <br>Customer Experience <br>• Ensure customers receive professional, welcoming, and consistent service. <br>• Handle customer complaints and ensure appropriate corrective actions. <br>• Develop initiatives to increase customer loyalty and repeat business. <br>• Maintain the image and positioning of Kahawa as a quality coffee-shop brand in Lubumbashi. <br>Education & Experience <br>• Bachelor's degree or relevant professional qualification in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred. <br>• Preferably 5+ years of experience in coffee shops, restaurants, cafés, bakery cafés, or food & beverage operations. <br>• Previous experience managing multiple locations or branches is strongly preferred. <br>• Experience in purchasing, inventory management, manpower planning, and sales development is highly desirable. <br>• Previous experience in Africa or multicultural environments would be an advantage. <br>Knowledge & Skills <br>• Strong coffee-shop / restaurant operations knowledge. <br>• Strong people-management and leadership capability. <br>• Good understanding of food and beverage cost control. <br>• Strong purchasing and inventory-management skills. <br>• Commercial mindset with focus on sales growth and profitability. <br>• Strong customer-service orientation. <br>• Ability to analyze operational and sales performance. <br>• Hands-on problem-solving capability. <br>• Ability to work independently and manage several locations simultaneously. <br>• Good communication and interpersonal skills. <br>• French and/or English proficiency appropriate for the Lubumbashi operating environment

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

1. Job Purpose <br>The Senior Maintenance Engineer is responsible for planning, coordinating, supervising, and improving maintenance activities to ensure the reliability, safety, and efficient operation of equipment, machinery, electrical systems, mechanical systems, facilities, and other technical assets. <br>The position provides technical leadership to maintenance teams, ensures preventive and corrective maintenance programs are effectively implemented, investigates equipment failures, and supports continuous improvement and cost-reduction initiatives. <br>2. Key Responsibilities <br>Maintenance Management <br>• Develop, implement, and monitor preventive and predictive maintenance programs. <br>• Plan and coordinate corrective and emergency maintenance activities. <br>• Ensure equipment and systems are maintained in accordance with manufacturer recommendations, applicable standards, and company procedures. <br>• Monitor equipment performance and identify potential failures before they occur. <br>• Review maintenance history and develop recommendations to improve equipment reliability. <br>• Ensure timely completion and proper documentation of maintenance work orders. <br>Technical Responsibilities <br>• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and control-system failures. <br>• Provide technical support for generators, ATS systems, electrical distribution systems, HVAC equipment, pumps, motors, compressors, and other mechanical/electrical equipment, as applicable. <br>• Review equipment manuals, technical drawings, electrical schematics, and maintenance procedures. <br>• Assist in equipment installation, commissioning, testing, and modification projects. <br>• Evaluate recurring equipment failures and implement permanent corrective actions. <br>• Coordinate with OEMs, suppliers, contractors, and specialist service providers when required. <br>Team Supervision <br>• Supervise and provide technical guidance to maintenance engineers, technicians, and subcontractors. <br>• Allocate maintenance tasks and monitor team performance. <br>• Ensure maintenance personnel follow approved procedures and safety requirements. <br>• Identify training requirements and support the development of technical staff. <br>• Conduct toolbox meetings and technical briefings when required. <br>Preventive & Predictive Maintenance <br>• Establish maintenance schedules based on equipment criticality and operating conditions. <br>• Monitor equipment condition through inspections, measurements, testing, and condition-monitoring techniques. <br>• Analyze maintenance trends and equipment failure data. <br>• Recommend equipment upgrades, replacement, or refurbishment when economically and technically justified. <br>Health, Safety & Environment <br>• Ensure all maintenance activities are performed in accordance with company HSE requirements. <br>• Implement appropriate Lockout/Tagout (LOTO) procedures where applicable. <br>• Ensure personnel use appropriate PPE and follow safe working practices. <br>• Participate in risk assessments, method statements, and permit-to-work processes. <br>• Investigate maintenance-related incidents and implement corrective actions. <br>Maintenance Planning & Documentation <br>• Prepare maintenance plans, schedules, checklists, and procedures. <br>• Maintain accurate equipment records and maintenance history. <br>• Prepare technical reports, failure reports, and maintenance performance reports. <br>• Monitor spare-parts requirements and coordinate with procurement and stores. <br>• Maintain an appropriate inventory of critical spare parts. <br>• Review maintenance costs and identify opportunities for optimization. <br>Projects & Improvements <br>• Participate in maintenance-related projects, equipment upgrades, and facility improvements. <br>• Prepare technical specifications and assist with the evaluation of suppliers and contractors. <br>• Review quotations and technical submissions where required. <br>• Supervise contractors during installation, maintenance, testing, and commissioning activities. <br>• Support energy-efficiency, reliability, and operational improvement initiatives. <br>3. Key Performance Indicators (KPIs) <br>The Senior Maintenance Engineer may be evaluated based on: <br>• Equipment availability and reliability <br>• Preventive maintenance completion rate <br>• Mean Time Between Failures (MTBF) <br>• Mean Time To Repair (MTTR) <br>• Reduction in equipment downtime <br>• Maintenance cost control <br>• Corrective maintenance response time <br>• Compliance with preventive maintenance schedules <br>• Spare-parts availability <br>• HSE compliance <br>• Completion of maintenance projects within schedule and budget <br>4. Qualifications <br>• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related field. <br>• Professional engineering certification is an advantage. <br>• Relevant technical certifications in maintenance, electrical systems, generators, HVAC, automation, or reliability engineering are advantageous. <br>5. Experience <br>• Minimum 5 years of relevant maintenance engineering experience, prefer

Job Requirements: <br>• Bachelor's degree or technical diploma in Engineering, Facilities Management, Business Administration, or a related field is preferred. <br>• 2–4 years of experience in maintenance coordination, facilities management, operations or a similar role. <br>• Previous experience in retail, malls, restaurants, hospitality or multi-site operations is a plus. <br> <br>Job Duties & Responsibilities: <br>• Receive, record and follow up on maintenance requests from stores and Back Office. <br>• Coordinate corrective maintenance activities and ensure issues are resolved within agreed timelines. <br>• Prioritize maintenance requests based on urgency and operational impact. <br>• Maintain a preventive maintenance calendar and ensure scheduled activities are completed on time. <br>• Coordinate with approved maintenance contractors and service providers. <br>• Request quotations when required and support the comparison of offers. <br>• Monitor contractor performance, response time and quality of work. <br>• Monitor maintenance-related expenses and ensure that costs remain within the approved budget. <br>• Support the Operations team during store openings and major maintenance projects. <br>• Monitor key maintenance KPIs such as response time, resolution time, recurring issues and maintenance cost per store. <br>• Follow up on critical safety-related maintenance issues and escalate them immediately

Duties and Responsibilities <br>1. Security Operations Management <br>• Direct and coordinate all security activities across assigned locations. <br>• Develop and manage duty rosters, staff deployment plans, patrol schedules, and shift handovers to ensure adequate security coverage. <br>• Oversee access control processes for employees, members, guests, tenants, contractors, and visitors. <br>• Ensure effective implementation of patrol and asset protection measures to identify and mitigate security risks. <br>• Supervise the operation of CCTV systems, control room activities, and alarm management processes. <br>• Coordinate security arrangements for special events, VIP visits, and high-traffic periods. <br>2. Incident Management and Emergency Response <br>• Ensure all incidents, accidents, complaints, and security breaches are promptly addressed, investigated, documented, and reported. <br>• Lead the security team’s response to emergencies, including fire alarms, medical incidents, evacuations, and other crisis situations. <br>• Coordinate with emergency services and external authorities when required. <br>• Ensure emergency procedures, evacuation plans, and security protocols are effectively implemented and regularly reviewed. <br>• Conduct security drills and ensure team readiness for emergency situations. <br>3. Team Leadership and Development <br>• Lead, coach, and develop Security Supervisors, CCTV Operators, and Security Guards. <br>• Monitor team performance and ensure compliance with company standards, policies, and procedures. <br>• Conduct regular briefings, shift handovers, and performance discussions. <br>• Identify training needs and support the continuous development of the security team. <br>• Prepare and lead on job training (regularly) <br>• Promote a culture of professionalism, accountability, discipline, and teamwork. <br>4. Compliance, Safety, and Risk Management <br>• Ensure compliance with company policies, security procedures, legal requirements, and health and safety regulations. <br>• Conduct regular security inspections, risk assessments, and vulnerability reviews across all sites. <br>• Monitor the condition and functionality of security equipment, access control systems, CCTV infrastructure, and safety devices. <br>• Maintain accurate security records, reports, logs, and documentation. <br>• Recommend and implement corrective and preventive actions to reduce operational risks. <br>5. Stakeholder Coordination and Service Excellence <br>• Maintain effective communication and coordination with Operations, Maintenance, Human Resources, and other departments. <br>• Build and maintain professional relationships with members, tenants, visitors, contractors, and external stakeholders. <br>• Support operational needs while ensuring security requirements are consistently met. <br>• Enforce company rules and operational policies fairly, consistently, and professionally. <br>• Promote a security culture that balances safety, professionalism, and customer service. <br>Compliance <br>Ensure compliance with company policies and procedures, applicable laws and regulations, and maintain confidentiality when handling security-related information, investigations, reports, and sensitive data

Liban Lait S.A.L. is looking for an experienced Fleet Maintenance Supervisor to oversee the maintenance, reliability, and availability of our company fleet. <br> <br>Key Responsibilities <br>Manage preventive and corrective maintenance for trucks, refrigerated vehicles, vans, and forklifts. <br>Ensure fleet availability, safety, and compliance with technical inspection requirements. <br>Coordinate repairs with internal technicians, garages, and external service providers. <br>Monitor vehicle breakdowns, maintenance schedules, downtime, and repair costs. <br>Maintain accurate vehicle maintenance records and follow up on spare parts and service requirements. <br>Monitor fuel consumption, mileage, and overall fleet efficiency. <br>Supervise the fleet maintenance team and ensure safe working practices. <br>Coordinate with Purchasing, Distribution, and other departments to ensure smooth fleet operations. <br>Requirements <br>TS/BT or Bachelor’s degree in Mechanical, Electromechanical, Automotive Engineering, or a related field. <br>5+ years of experience in fleet or automotive maintenance. <br>Experience with trucks and refrigerated vehicles is highly preferred. <br>Strong troubleshooting, planning, and team leadership skills. <br>Knowledge of preventive maintenance and fleet compliance requirements. <br>ERP/SAP experience is an advantage. <br> <br> Interested candidates are invited to apply with their CV to hr@libanlait.com

Hiring: Maintenance Technician <br> <br>A leading retail company in Keserwan is looking for a Maintenance Technician to join our team. <br> <br>Key responsibilities: <br>Perform preventive and corrective maintenance across retail locations. <br>Troubleshoot electrical, mechanical, plumbing, and general maintenance issues. <br>Coordinate with external contractors when needed. <br>Ensure stores and facilities remain safe and fully operational. <br> <br>Requirements: <br>Previous experience in maintenance, preferably in retail or commercial facilities. <br>Good troubleshooting and problem-solving skills. <br> <br>interested candidates can send their cv to : hr@hintrag.com

Responsibilities: <br>- Perform mechanical maintenance activities across the plant. <br>- Ensure reliability of filling lines, packaging lines, and utilities. <br>- Troubleshoot mechanical breakdowns to minimize downtime. <br>- Develop and implement preventive maintenance plans. <br>- Monitor equipment performance and drive improvements. <br>- Prepare maintenance and root-cause reports. <br> <br>Requirements: <br>- Bachelor's degree in mechanical engineering or equivalent <br>- Minimum 5 years' hands-on mechanical maintenance in soft drinks/ FMCG manufacturing