وظائف مدير مشروع في لبنان

<ul ><li >Hotel Director Female with experience in hospitality management specialty in Hotel.</li><li >Housekeeper supervisor Female .</li><li >Sous chef Female for the restaurant</li><li >The Candidate should be have high attitude and tow language mini. and her address must be in Beirut city.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Office Administrator is responsible for overseeing daily office operations and ensuring an efficient and organized work environment. This role involves managing administrative tasks, coordinating communications, maintaining records, and supporting staff to ensure smooth business operations.</p><p>Manage and coordinate daily office activities and administrative operations.</p><p>Answer phone calls, emails, and other correspondence professionally.</p><p>Organize, maintain, and update office files, records, and documents.</p><p>Schedule meetings, appointments, and prepare meeting minutes when required.</p><p>Coordinate communication between departments and external stakeholders.</p><p>Monitor office supplies inventory and place orders as needed.</p><p>Assist in preparing reports, presentations, and administrative documents.</p><p>Maintain office equipment and coordinate maintenance services when necessary.</p><p>Support management with administrative and operational tasks.</p><p>Ensure confidentiality of company information and records.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree or diploma in Business Administration, Management, or a related field.</p><p>Previous experience in office administration or a similar role is preferred. (5-10 years of Experience)</p><p>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</p><p>Strong organizational and time-management skills.</p><p>Excellent verbal and written communication skills.</p><p>Ability to multitask and work independently.</p><b>Required Skills</b><p>Administrative and organizational skills.</p><p>Attention to detail and accuracy.</p><p>Communication and interpersonal skills.</p><p>Problem-solving abilities.</p><p>Time management and prioritization.</p><p>Ability to work under pressure and meet deadlines.</p><p></p></section>

We are seeking an experienced Company Manager to lead and manage a company specializing in security and safety solutions in Tripoli, Lebanon. <br> <br>Key Responsibilities: <br> <br>Manage and develop the sales team and implement business growth strategies. <br>Develop expansion plans and introduce new products. <br>Build strong relationships with companies, contractors, and potential clients. <br>Manage the sales and execution of integrated security solutions and projects. <br>Coordinate with suppliers and understand technical specifications for CCTV systems, alarm systems, fire extinguishers, and safety standards. <br>Oversee accounts, sales, purchasing, and overall financial performance. <br>Achieve sales and profitability targets. <br> <br>Requirements: <br> <br>Minimum 3 years of management experience, preferably in the security and safety sector. <br>Hands-on experience in selling and installing CCTV cameras, alarm systems, and fire extinguishers is a strong advantage. <br>Strong leadership, negotiation, and sales team-building skills. <br>Good knowledge of the Lebanese market and an established network with companies and institutions. <br>Proficiency in sales software and Microsoft Excel. <br>Digital marketing experience is preferred. <br> <br>Location: Tripoli, Lebanon <br>Compensation: Basic salary + commission on sales and projects

A leading Engineering Consultant Company is looking for a Candidate having Minimum 15 years of experience in Leading & Managing Mechanical design Department (HVAC, Plumbing, Fire Fighting) for Buildings, Towers etc… <br>Applicant must hold a Bachelor or a higher University degree in Mechanical Engineering

<p>We’re looking for an execution-focused Marketing Manager who can fully own and lead marketing at Narsun Studios across branding, digital marketing, social media, campaigns, PR, partnerships, and lead generation.<br>We need an all-rounder who can build systems, manage teams/agencies, drive visibility, and help scale our global AI &amp; immersive tech brand.<br><br>- Branding &amp; positioning<br>- Digital &amp; performance marketing<br>- Social media &amp; content<br>- Lead generation<br>- Campaign execution<br>- PR, partnerships &amp; visibility<br>This is a hands-on, execution-focused role - not just coordination. We need someone who can build systems, manage multiple marketing domains, and help scale a global innovation brand across AI, XR/AR/VR, immersive tech, gaming, and digital experiences.<br><br>- Strong ownership mentality<br>- Comfortable in fast-paced environments<br>- KPI &amp; results-driven<br>- Prior experience handling end-to-end marketing<br>- Able to manage teams, agencies, and campaigns simultaneously<br>If you’ve worked in tech, creative, gaming, AI, SaaS, or innovation-driven industries - even better.</p>

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

???? Job Opportunity – Sales Manager <br> <br>A leading FMCG Distribution Company is looking for an experienced Sales Manager to join its team. <br> <br>Requirements: <br> <br>Proven experience in FMCG sales and distribution <br>Strong leadership and team management skills <br>Excellent communication and negotiation skills <br>Ability to achieve sales targets and develop business growth

Key Responsibilities <br> <br>* Visit assigned customers and retail outlets according to the daily route plan. <br>* Sell and promote company products directly from the cash van. <br>* Load, organize, and maintain the vehicle stock according to the daily sales plan. <br>* Achieve daily, weekly, and monthly sales targets. <br>* Identify new customers and opportunities within the assigned territory. <br>* Maintain strong relationships with existing customers and ensure excellent customer service. <br>* Process customer orders and issue invoices/receipts accurately. <br>* Collect cash and other approved payments and ensure proper reconciliation at the end of each working day. <br>* Ensure proper handling, storage, and presentation of products inside the vehicle. <br>* Monitor stock levels and report shortages, damaged products, or expired items. <br>* Follow the approved pricing, discount, and promotional policies. <br>* Monitor competitors, market prices, promotions, and customer feedback. <br>* Ensure the cash van is clean, organized, and maintained in good condition. <br>* Complete daily sales, collection, stock, and route reports accurately. <br>* Follow all company policies, procedures, and safety requirements. <br>* Perform any other sales-related duties assigned by management

WE ARE HIRING | STORE MANAGER <br>JBEIL AREA <br>We are looking for an experienced and motivated Store Manager to join our team. <br> <br>Key Responsibilities: <br>• Manage the daily operations of the store <br>• Lead, motivate and develop the store team <br>• Achieve sales and profitability targets <br>• Ensure excellent customer service <br>• Monitor stock, merchandising and store standards <br>• Analyze sales performance and implement action plans <br> <br>Requirements: <br>• Previous experience in retail management <br>• Strong leadership and communication skills <br>• Customer-oriented and results-driven <br>• Ability to manage and motivate a team <br>• Good organizational and problem-solving skills <br>• Fluency in English and Arabic is a plus

We are looking for an experienced, motivated, and hands-on Restaurant Manager to join our team at our Asian restaurant featuring a Robata Grill concept in Ashrafieh, Beirut. <br> <br>Responsibilities <br>Oversee the daily operations of the restaurant and ensure smooth service <br>Lead, manage, and motivate the front-of-house and restaurant team <br>Ensure an exceptional dining experience and high level of customer service <br>Maintain the restaurant’s standards of quality, cleanliness, hygiene, and food safety <br>Manage staff scheduling, attendance, and daily administrative tasks <br>Coordinate closely with the kitchen and service teams to ensure efficient operations <br>Monitor service quality and address operational issues promptly <br>Ensure the restaurant’s standards and concept are consistently maintained <br>Requirements <br>Previous experience as a Restaurant Manager, preferably in an Asian, Japanese, or Robata/Grill restaurant <br>Strong leadership, communication, and team-management skills <br>Excellent understanding of restaurant operations and service standards <br>Ability to work in a fast-paced, high-end dining environment <br>Hands-on, organized, and detail-oriented personality <br>Strong customer-service mindset

Beit youssef restaurant in Harissa is seeking an experience lebanese floor manager to join the team

US-Based Architectural Lighting Company | International Projects <br> <br>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets. <br> <br>Responsibilities: <br> <br>• Lead product marketing, including market research and product positioning. <br>• Define value propositions for each product line and collaborate with R&D. <br>• Adapt product messaging for regional preferences. <br>• Align marketing efforts with international sales teams. <br>• Develop marketing materials for the U.S. rep network and international distributors. <br>• Support reps with campaigns and promotional materials. <br>• Oversee production of brochures, datasheets, case studies, and videos. <br>• Manage digital channels, including the website and social media. <br>• Ensure brand consistency and optimize content. <br>• Plan and lead participation in key industry events. <br>• Manage logistics, booth design, and vendor coordination. <br>• Conduct competitive research and identify new market opportunities. <br>• Partner with leadership to shape product roadmaps and revenue plans. <br> <br>Qualifications: <br> <br>• 5+ years of marketing or product management experience in the architectural lighting or building materials industry. <br>• Strong understanding of specifier-driven sales cycles. <br>• Proficient in digital marketing, event planning, and content development. <br>• Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools. <br>• Fluent in English and Arabic, French is a strong advantage. <br>• Willingness to travel to target markets as needed

<p><strong>Job Overview</strong></p><p>We are seeking a highly motivated Copywriting Manager to lead the development and execution of compelling, high‑impact copy across multiple channels for our diverse client base.&nbsp;</p><p>This freelance/project role is ideal for a proactive writer with a keen eye for detail, strong storytelling capabilities, and the ability to manage deadlines in a fast-paced environment.&nbsp;</p><p>Based in Beirut, Lebanon, the successful candidate will collaborate with marketing, design, and product teams to ensure brand voice consistency and measurable content performance.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Develop and manage a unified copywriting strategy that aligns with brand guidelines and campaign objectives.</li><li>Write clear, engaging, and persuasive copy for websites, landing pages, emails, social media, ads, product descriptions, and other marketing assets.</li><li>Edit and optimize content for readability, SEO, tone, and audience relevance, ensuring consistency across all channels.</li><li>Collaborate with designers, strategists, and clients to conceptualize and execute compelling content concepts.</li><li>Provide mentorship and feedback to junior writers; manage freelance contributors when applicable.</li><li>Establish and enforce editorial calendars, timelines, and quality standards; track project progress and deliverables.</li><li>Perform ongoing content audits and performance analysis to inform optimization and future campaigns.</li><li>Adapt copy for localization when necessary and maintain sensitivity to cultural nuances relevant to the Lebanese and regional market.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent; relevant certifications or courses in copywriting, content marketing, or related fields are a plus.</li><li>Entry-level to early-career experience in copywriting, content creation, or marketing roles; freelancing experience is desirable.</li><li>Excellent writing, editing, and proofreading skills with a strong grasp of grammar and style.</li><li>Ability to adapt tone and voice to different brands and audiences; strong storytelling capability.</li><li>Proficiency in English; Arabic language skills are advantageous for local content and localization efforts.</li><li>Solid understanding of digital marketing concepts, SEO best practices, and content performance metrics.</li><li>Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously under tight deadlines.</li><li>Proficient with content management systems, Google Workspace, and common collaboration tools; basic familiarity with SEO tools is a plus.</li><li>Ability to work independently in Beirut, Lebanon, with reliable internet connectivity; this is a freelance/project-based role.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Copywriting and storytelling</li><li>Editing and proofreading</li><li>Brand voice development and consistency</li><li>SEO copywriting and on-page optimization</li><li>Content planning and editorial management</li><li>Communication and collaboration</li><li>Time management and deadline adherence</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Flexible freelance/project engagement with potential for ongoing collaboration.</li><li>Competitive compensation aligned with scope and deliverables.</li><li>Exposure to diverse brands and industries, with opportunities for professional growth.</li><li>Remote collaboration with a supportive, creative team; occasional in-person meetings in Beirut may be arranged.</li><li>Experience in shaping brand narratives and driving content performance across channels.</li></ul>

Procurement Manager — Construction <br> <br>Job Overview <br> <br>We are seeking an experienced Procurement Manager to lead the procurement function for building and construction projects in Lebanon. The successful candidate will be responsible for developing and executing procurement strategies, managing supplier and subcontractor relationships, securing competitive commercial terms, and ensuring the timely availability of approved materials, equipment, and services. <br> <br>This role requires a commercially strong and technically aware professional who understands construction specifications, project schedules, contracts, and supply-chain risk. The Procurement Manager will work closely with project management, engineering, quantity surveying, finance, site teams, and suppliers to support cost-effective and timely project delivery. <br> <br>Position Detail <br>Information <br>Job Title <br>Procurement Manager — Construction <br>Location <br>Lebanon <br>Employment Type <br>Full-time <br>Department <br>Procurement / Commercial <br>Industry <br>Construction, contracting, fit-out, and building projects <br> <br> <br> <br> <br>Key Responsibilities <br> <br>The Procurement Manager will establish and manage the end-to-end procurement process for assigned projects, from procurement planning and sourcing through commercial negotiation, purchase-order issuance, delivery follow-up, and supplier-performance review. The role will ensure that purchasing activities comply with approved budgets, specifications, contractual obligations, and project schedules. <br> <br>Key responsibilities include: <br> <br>• <br>Develop project procurement plans, material schedules, procurement trackers, and long-lead-item strategies in coordination with project and engineering teams. <br> <br>• <br>Source, prequalify, evaluate, and maintain a reliable network of local and international suppliers, manufacturers, service providers, and subcontractors. <br> <br>• <br>Lead competitive tendering, obtain and analyze quotations, prepare bid comparisons, and recommend the most commercially and technically suitable offers. <br> <br>• <br>Negotiate pricing, payment terms, delivery schedules, warranties, quality requirements, and contractual conditions with suppliers and subcontractors. <br> <br>• <br>Review purchase requisitions, specifications, bills of quantities, drawings, and material submittals to ensure procurement packages are accurate and complete. <br> <br>• <br>Issue, administer, and monitor purchase orders and supply agreements in accordance with delegated authority and company procedures. <br> <br>• <br>Coordinate closely with project managers, engineers, site teams, and consultants to confirm approvals, delivery priorities, material quantities, and changing site requirements. <br> <br>• <br>Track suppliers’ production, logistics, delivery performance, and documentation; take early action to prevent supply delays from affecting project milestones. <br> <br>• <br>Monitor market conditions, price trends, currency exposure, availability, and supply-chain risks; identify value-engineering and cost-saving opportunities. <br> <br>• <br>Manage procurement budgets, commitments, cost reports, savings registers, and cash-flow implications for the procurement scope. <br> <br>• <br>Resolve commercial disputes, delivery issues, material discrepancies, and supplier-performance concerns in a timely and professional manner. <br> <br>• <br>Maintain complete procurement records, including vendor evaluations, requests for quotation, bid analyses, approvals, purchase orders, delivery notes, warranties, and close-out documents. <br> <br>• <br>Ensure that all procured materials, equipment, and services meet approved technical specifications, quality standards, and applicable project requirements. <br> <br>Qualifications and Experience <br> <br>Area <br>Requirement <br>Education <br>Bachelor’s degree in Engineering <br> <br> <br>Minimum of 15 years of procurement experience within construction, contracting, MEP, fit-out, or major building projects; at least 5 years in a managerial or senior procurement role is preferred. <br>Construction Knowledge <br>Strong understanding of construction materials, equipment, subcontract packages, specifications, BOQs, drawings, and project procurement processes. <br>Commercial Skills <br>Proven ability to conduct tendering, bid analysis, commercial negotiation, cost comparison, supplier selection, and purchase-order management. <br>Local Market Knowledge <br>Familiarity with the Lebanese construction market, supplier base, import processes, logistics, and applicable commercial practices is preferred. <br>Software Skills <br>Proficiency in MS Excel, Word, and procurement or ERP systems. Knowledge of AutoCAD, document-control systems, or project-management software is an advantage. <br>Languages <br>Professional proficiency in English is required. Arabic is preferred; French is an advantage. <br> <br> <br> <br> <br>Candidate Profile <br> <br>The ideal candidate is organized, analytical, and commercially astute, with strong negotiation skills and sound professional judgment. They will be able to manage multiple procurement packages simultaneously, communicate clearly with technical and commercial stakeh

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Role</p><p>We are looking for a motivated, proactive, and results-oriented Affiliate Manager to recruit, develop, and manage affiliate partners across multiple international markets.</p><p>The ideal candidate will have strong communication, sales, negotiation, and relationship-management skills, with experience in affiliate marketing, account management, iGaming, betting, fintech, or online marketing.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Key Responsibilities</p><ul><li>Recruit and onboard new affiliates and partners.</li><li>Build and maintain strong relationships with existing affiliates.</li><li>Negotiate commission rates, terms, and cooperation conditions.</li><li>Identify opportunities to increase affiliate activity and revenue.</li><li>Communicate daily with affiliates and provide operational support.</li><li>Coordinate with internal teams to resolve technical, payment, and account-related issues.</li><li>Monitor affiliate accounts and ensure partners follow company requirements.</li><li>Prepare regular performance reports and analyze affiliate results.</li><li>Develop strategies to improve partner acquisition and retention.</li><li>Search for new traffic sources and potential partners in target markets.</li><li>Follow market trends and identify new business opportunities.</li><li>Achieve monthly KPIs and revenue targets.</li></ul><p><br></p></div>

Key Responsibilities <br>Lead and manage the entire Sales Department. <br>Build and execute the company's sales strategy. <br>Establish sales targets, KPIs, and performance management systems. <br>Recruit, train, and mentor sales managers and sales teams. <br>Develop and manage sales pipelines and forecasting. <br>Work closely with the Marketing Department to create campaigns that generate qualified leads. <br>Lead community growth initiatives that support sales objectives. <br>Plan and oversee sales-related events, seminars, roadshows, and networking activities. <br>Build strategic partnerships and business development opportunities. <br>Analyze market trends and identify new revenue opportunities. <br>Present regular performance reports to executive management. <br>Ensure continuous improvement of sales processes and customer experience. <br>Requirements <br>Minimum 7 years of experience in Sales, with at least 3 years in a senior leadership role. <br>Proven experience managing and scaling sales departments. <br>Strong background in B2B sales, business development, and strategic partnerships. <br>Experience leading sales teams and achieving ambitious revenue targets. <br>Experience working alongside marketing teams to develop sales-driven campaigns. <br>Experience managing or growing communities, partner networks, or affiliate programs. <br>Experience planning and managing sales events, exhibitions, conferences, and promotional activities. <br>Strong leadership, coaching, and people management skills. <br>Excellent negotiation, communication, and presentation abilities. <br>Strong analytical skills with experience using KPIs and sales reporting. <br>Ability to build systems, processes, and scalable sales operations. <br>Experience in technology, SaaS, blockchain, fintech, AI, or startup environments is considered a strong advantage. <br>Bachelor's degree in Business, Marketing, Management, or a related field (MBA is a plus). <br>Fluent in English; Arabic is required

Are you a seasoned retail professional with 3 to 4 years of experience in the fashion realm? We're thrilled to invite passionate individuals to apply for the role of Shop Manager in our dynamic fashion team. <br> <br>Requirements: <br>- Proven experience with a minimum of 3 to 4 years in retail management, specifically within the fashion industry. <br>- Strong leadership skills to inspire and guide a dedicated team. <br>- A keen understanding of fashion trends and customer preferences. <br> <br>Responsibilities: <br>- Take charge of daily operations, ensuring an exceptional customer experience. <br>- Lead and motivate the team to achieve sales targets and maintain high standards. <br>- Implement effective visual merchandising and inventory management strategies. <br> <br>Perks: <br>- Immerse yourself in the ever-evolving world of fashion. <br>- Opportunities for career growth within our expanding fashion brand. <br> <br>If you're ready to bring your expertise to the forefront, submit your resume and cover letter to hrdepartment.dk@gmail.com

Role Description The Property Manager will oversee day-to-day operations of commercial and residential buildings while also using and engaging Faciliservs online platform and mobile app. <br> <br>Responsibilities include managing tenant communications, handling lease administration and renewals, coordinating maintenance and repairs, and ensuring common areas and amenities are well-maintained and efficiently scheduled. The role entails monitoring payment collections, tracking service requests, maintaining accurate records, and preparing regular reports on occupancy, finances, and operational performance. <br> <br>The Property Manager will collaborate with building committees, vendors, and internal teams to resolve issues promptly and uphold compliance with building policies and local regulations. <br> <br>This is a full-time, on-site role based in Beirut, requiring regular presence at the property and direct interaction with residents and service providers. <br> <br>Qualifications <br> <br> <br> <br>Property and facilities management skills, including lease administration, maintenance coordination, and vendor management. <br> <br>Excelleng communication skills and strong resident relations and customer service skills, with the ability to handle inquiries, resolve conflicts, and communicate clearly in a professional manner. <br> <br>Basic financial and administrative skills, such as tracking payments, managing budgets, and maintaining accurate records and reports. <br>Comfort with digital tools and property management software, including mobile apps, dashboards, and online payment or booking systems. <br> <br>Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment. <br> <br>Attention to detail and problem-solving abilities to identify issues quickly and implement practical solutions. <br> <br>Ability to work on-site in Beirut, collaborate with diverse stakeholders, and maintain a professional presence with residents and partners. <br> <br>Relevant experience in property management, community management, or real estate operations; experience in residential communities in the region is an advantage. <br> <br>Education in business, real estate, facilities management, or a related field is beneficial; equivalent practical experience will be considered. <br> <br>Proficiency in English; Arabic language skills and familiarity with local regulations are a strong plus

Job Purpose <br>The Coffee Shop Operations Manager will be responsible for reviving, developing, and managing Kahawa's coffee shop operations across multiple locations in Lubumbashi, Likasi and Kolwezi in the Democratic Republic of Congo <br>The position will have overall responsibility for daily operations, manpower, customer service, sales performance, purchasing, inventory, cost control, and the consistent implementation of Kahawa's service and product standards. <br>The role requires a hands-on manager with strong operational and commercial capabilities who can improve existing operations, strengthen the Kahawa brand, increase sales, control costs, and build a reliable and customer-focused team. <br>Key Responsibilities <br>Coffee Shop Operations <br>• Manage the day-to-day operations of Kahawa coffee shops across all locations. <br>• Ensure consistent product quality, service standards, cleanliness, presentation, and customer experience. <br>• Establish and maintain operating procedures and service standards. <br>• Conduct regular branch visits and ensure operational issues are addressed promptly. <br>• Ensure equipment, coffee machines, kitchen equipment, and facilities are properly maintained. <br>Sales & Business Development <br>• Develop initiatives to increase customer traffic, average spending, and overall sales. <br>• Monitor branch sales performance and identify opportunities for improvement. <br>• Support promotions, new products, seasonal offers, and customer-engagement initiatives. <br>• Develop opportunities for corporate customers, catering, delivery, and other additional revenue channels. <br>• Monitor competitors and market trends within Lubumbashi. <br>Manpower Management <br>• Manage baristas, cashiers, service staff, kitchen employees, supervisors, and other coffee-shop personnel. <br>• Prepare manpower schedules according to operational requirements. <br>• Train and coach employees on customer service, product knowledge, selling techniques, hygiene, and operational standards. <br>• Monitor employee performance, attendance, productivity, and discipline. <br>• Build a strong service-oriented culture across Kahawa locations. <br>Procurement & Inventory <br>• Coordinate purchasing of coffee, food ingredients, packaging, beverages, consumables, and operating supplies. <br>• Maintain appropriate inventory levels while minimizing shortages, waste, and overstocking. <br>• Monitor suppliers, purchasing prices, product quality, and delivery performance. <br>• Control stock movements, wastage, expiry, and consumption. <br>Cost & Financial Control <br>• Monitor sales, food and beverage costs, labor costs, wastage, and operational expenses. <br>• Work toward improving profitability at both branch and overall business level. <br>• Monitor cash-control procedures and ensure proper reconciliation of daily sales. <br>• Prepare and review operational and sales reports. <br>Customer Experience <br>• Ensure customers receive professional, welcoming, and consistent service. <br>• Handle customer complaints and ensure appropriate corrective actions. <br>• Develop initiatives to increase customer loyalty and repeat business. <br>• Maintain the image and positioning of Kahawa as a quality coffee-shop brand in Lubumbashi. <br>Education & Experience <br>• Bachelor's degree or relevant professional qualification in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred. <br>• Preferably 5+ years of experience in coffee shops, restaurants, cafés, bakery cafés, or food & beverage operations. <br>• Previous experience managing multiple locations or branches is strongly preferred. <br>• Experience in purchasing, inventory management, manpower planning, and sales development is highly desirable. <br>• Previous experience in Africa or multicultural environments would be an advantage. <br>Knowledge & Skills <br>• Strong coffee-shop / restaurant operations knowledge. <br>• Strong people-management and leadership capability. <br>• Good understanding of food and beverage cost control. <br>• Strong purchasing and inventory-management skills. <br>• Commercial mindset with focus on sales growth and profitability. <br>• Strong customer-service orientation. <br>• Ability to analyze operational and sales performance. <br>• Hands-on problem-solving capability. <br>• Ability to work independently and manage several locations simultaneously. <br>• Good communication and interpersonal skills. <br>• French and/or English proficiency appropriate for the Lubumbashi operating environment

A well known restaurant chain is seeking for its Batroun Branch a qualified Restaurant Manager. <br> <br>We are looking for someone dynamic who is capable of managing the branch and its daily operations and maintaining high product quality, and excellent customer service. <br> <br>Requirements: <br>- Holder of a related degree <br>- Experience in managing a restaurant <br>- Excellent communication and managerial Skills