وظائف مطور قواعد بيانات - بيروت لبنان

Senior Accountant (FMCG) <br>Job Title: Senior Accountant Industry: Fast-Moving Consumer Goods (FMCG) Location: <br>Lebanon Employment Type: Full-Time Reports to: Finance Manager / Chief Financial Officer <br>About the Role <br>We are seeking a highly analytical and detail-oriented Senior Accountant to join our finance <br>team in the Fast-Moving Consumer Goods (FMCG) sector in Lebanon. The ideal candidate will <br>be responsible for overseeing the daily accounting operations, ensuring the accuracy of financial <br>records, managing inventory accounting, and ensuring strict compliance with Lebanese tax <br>regulations and accounting standards. This role requires a proactive professional with strong <br>ERP experience and a solid understanding of the fast-paced FMCG environment. <br>Key Responsibilities <br>General Accounting and Financial Reporting <br>You will manage all aspects of the general ledger, including month-end and year-end closing <br>processes. You are responsible for preparing accurate and timely financial statements, including <br>balance sheets, income statements, and cash flow statements. The role involves performing <br>daily bank reconciliations, managing cash flow tracking, and reviewing journal entries to ensure <br>proper classification of accounts. <br>Inventory and Cost Accounting <br>In the FMCG sector, inventory management is critical. You will oversee inventory accounting, <br>including stock valuations, cost of goods sold (COGS) calculations, and variance analysis. You <br>will coordinate with the supply chain and warehouse teams to conduct periodic physical <br>inventory counts and reconcile discrepancies. Additionally, you will analyze manufacturing and <br>operational costs to identify areas for cost reduction and efficiency improvement. <br>Accounts Payable and Receivable <br>You will monitor and manage accounts payable and receivable aging reports. You must ensure <br>the timely processing of vendor payments and actively follow up on outstanding client <br>receivables. Maintaining accurate records of supplier contracts, terms, and discounts is also a <br>key part of this responsibility. <br>Tax and Regulatory Compliance <br>A critical component of this role is ensuring compliance with local regulations. You will prepare, <br>review, and submit periodic tax declarations, including Value Added Tax (VAT), payroll taxes, and <br>corporate income tax, in strict compliance with the Lebanese Ministry of Finance regulations. <br>You must also ensure compliance with National Social Security Fund (NSSF) requirements and <br>accurate payroll accounting, while staying updated on changes in Lebanese tax laws and <br>regulations. <br>Audit and Internal Controls <br>You will assist in the preparation of schedules and documentation for external and internal <br>audits, liaising directly with external auditors to ensure a smooth process. You will also be <br>tasked with developing, implementing, and maintaining internal accounting controls and <br>standard operating procedures to safeguard company assets. <br>Required Qualifications <br>Education and Certification <br>You must hold a Bachelor’s degree in Accounting, Finance, or a closely related field. A Master’s <br>degree is considered a plus. Professional certification such as CPA, CMA, or ACCA is highly <br>preferred. <br>Experience <br>You should have a minimum of 5 to 7 years of progressive accounting experience, with at least 2 <br>to 3 years specifically within the FMCG or manufacturing industry. Experience with fast-paced <br>environments and managing multiple priorities is essential. <br>Technical Skills <br>Strong knowledge of International Financial Reporting Standards (IFRS) and Lebanese <br>accounting standards is required. You must have in-depth understanding of Lebanese tax laws, <br>VAT, and NSSF regulations. Proficiency in using major ERP systems such as SAP, Oracle, or <br>Microsoft Dynamics is essential. Advanced Microsoft Excel skills, including Pivot tables, <br>VLOOKUP, and financial modeling, are required. <br>Soft Skills <br>You should possess excellent analytical and problem-solving abilities with a high level of <br>accuracy and attention to detail. Strong communication and interpersonal skills are essential, <br>with the ability to collaborate effectively across departments. You must be able to work under <br>pressure and meet tight deadlines in a fast-paced environment. <br>Languages <br>Professional fluency in both English and Arabic (written and spoken) is required. <br>What We Offer <br>We offer a competitive salary and benefits package tailored to the Lebanese market. You will <br>have opportunities for professional growth and career advancement within a leading FMCG <br>company, operating in a dynamic and collaborative work environment. Join a team that values <br>excellence, innovation, and continuous improvement

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Summary:<br><br></b> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club.<br><br> <br>The General Manager leads a team of department heads and managers, owns the club's P&amp;L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym from member experience to financial performance operates at the standard FitLife demands.<br><br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make.<br><br> <br>I. Strategic Leadership &amp; Business Ownership<br><br> Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals.<br><br> Own the club's financial performance including revenue, cost control, margin management, and profitability and report directly to ownership with full transparency.<br><br> Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap.<br><br> Benchmark the club's performance against industry standards and competitors identifying market gaps, positioning opportunities, and service differentiators.<br><br> Lead the development and continuous improvement of all business systems, processes, and standards across every department.<br><br> Make high-stakes decisions with speed and confidence escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions.<br><br> <br>II. People Leadership &amp; Organizational Development<br><br> Lead, develop, and hold accountable a team of department managers and senior staff.<br><br> Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically.<br><br> Set the cultural tone of the organization establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team.<br><br> Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times.<br><br> Oversee performance management across all departments ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly.<br><br> Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them.<br><br> <br>III. Financial Performance &amp; P&amp;L Ownership<br><br> Own the club's full P&amp;L understanding the drivers of revenue and cost across all departments and taking accountability for financial results.<br><br> Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution.<br><br> Approve budgets, significant expenditures, and investment decisions ensuring every major spend is justified by a clear business case.<br><br> Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting.<br><br> Identify revenue growth opportunities across existing and new service lines packages, partnerships, corporate memberships, events, and ancillary revenue.<br><br> Proactively manage cost without compromising quality finding efficiencies across staffing, procurement, and operations.<br><br> <br>IV. Membership Growth &amp; Commercial Strategy<br><br> Own the club's membership growth strategy setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan.<br><br> Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle.<br><br> Design and oversee retention strategies that build long-term member loyalty going beyond reactive complaint handling to proactive engagement.<br><br> Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return.<br><br> Stay closely connected to the member experience using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral.<br><br> <br>V. Operational Excellence &amp; Standards<br><br> Set the operational standards for every department and hold department heads accountable for maintaining them.<br><br> Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct.<br><br> Review operational performance reports, KPI dashboards, and system data regularly identifying trends, anomalies, and areas requiring intervention.<br><br> Ensure all compliance obligations are met including operational licenses, in</div></section>

Job Summary: <br> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role — it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club. <br> <br>The General Manager leads a team of department heads and managers, owns the club's P&L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym — from member experience to financial performance — operates at the standard FitLife demands. <br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make. <br> <br>I. Strategic Leadership & Business Ownership <br>• Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals. <br>• Own the club's financial performance — including revenue, cost control, margin management, and profitability — and report directly to ownership with full transparency. <br>• Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap. <br>• Benchmark the club's performance against industry standards and competitors — identifying market gaps, positioning opportunities, and service differentiators. <br>• Lead the development and continuous improvement of all business systems, processes, and standards across every department. <br>• Make high-stakes decisions with speed and confidence — escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions. <br> <br>II. People Leadership & Organizational Development <br>• Lead, develop, and hold accountable a team of department managers and senior staff. <br>• Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically. <br>• Set the cultural tone of the organization — establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team. <br>• Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times. <br>• Oversee performance management across all departments — ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly. <br>• Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them. <br> <br>III. Financial Performance & P&L Ownership <br>• Own the club's full P&L — understanding the drivers of revenue and cost across all departments and taking accountability for financial results. <br>• Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution. <br>• Approve budgets, significant expenditures, and investment decisions — ensuring every major spend is justified by a clear business case. <br>• Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting. <br>• Identify revenue growth opportunities across existing and new service lines — packages, partnerships, corporate memberships, events, and ancillary revenue. <br>• Proactively manage cost without compromising quality — finding efficiencies across staffing, procurement, and operations. <br> <br>IV. Membership Growth & Commercial Strategy <br>• Own the club's membership growth strategy — setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan. <br>• Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle. <br>• Design and oversee retention strategies that build long-term member loyalty — going beyond reactive complaint handling to proactive engagement. <br>• Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return. <br>• Stay closely connected to the member experience — using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral. <br> <br>V. Operational Excellence & Standards <br>• Set the operational standards for every department and hold department heads accountable for maintaining them. <br>• Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct. <br>• Review operational performance reports, KPI dashboards, and system data regularly — identifying trends, anomalies, and areas requiring intervention. <br>• Ensure all compliance obligations are met including operational licenses, in

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

# Procurement Manager <br> <br>Location: Lebanon (on site) <br> <br>Department: Supply Chain <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>The Procurement Manager manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Purchasing and Order Management <br>- Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation. <br>- Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers. <br>- Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal. <br>- Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations. <br>- Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements. <br> <br>### Supplier and Principal Coordination <br>- Serve as the daily operational contact with international principals and their export teams. <br>- Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes. <br>- Escalate repeated service failures, and support management in the annual review with each principal. <br>- Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies. <br> <br>### Imports, Shipping and Clearance <br>- Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required. <br>- Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing. <br>- Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection. <br>- Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason. <br>- Coordinate arrival timing with the warehouse so receiving capacity matches the schedule. <br> <br>### Cost and Terms <br>- Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing. <br>- Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for. <br>- Negotiate freight rates, clearance fees and terms with local service providers. <br>- Track price changes from principals and currency impact, and alert management early when landed cost is moving. <br>- Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms. <br> <br>### Stock, Expiry and Planning <br>- Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift. <br>- Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry. <br>- Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock. <br>- Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter. <br>- Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks. <br> <br>### Documentation, Systems and Compliance <br>- Maintain complete and auditable procurement and import files for every shipment. <br>- Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes. <br>- Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival. <br>- Follow the company procurement policy and approval matrix, and support internal and external audit requests. <br> <br>--- <br> <br>## Requirements <br> <br>### Must Have <br>- 5 to 8 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading. <br>- Bachelor's degree in Business Administration, Supply Chain, Economics or a related field. <br>- Hands on experience with import files, shipping documents, incoter

# Procurement Officer <br> <br>Location: Lebanon (on site) <br>Reports to: Procurement Manager / Supply Chain Manager <br>Department: Supply Chain <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Purchasing and Order Management <br>- Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation. <br>- Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers. <br>- Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal. <br>- Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations. <br>- Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements. <br> <br>### Supplier and Principal Coordination <br>- Serve as the daily operational contact with international principals and their export teams. <br>- Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes. <br>- Escalate repeated service failures, and support management in the annual review with each principal. <br>- Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies. <br> <br>### Imports, Shipping and Clearance <br>- Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required. <br>- Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing. <br>- Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection. <br>- Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason. <br>- Coordinate arrival timing with the warehouse so receiving capacity matches the schedule. <br> <br>### Cost and Terms <br>- Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing. <br>- Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for. <br>- Negotiate freight rates, clearance fees and terms with local service providers. <br>- Track price changes from principals and currency impact, and alert management early when landed cost is moving. <br>- Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms. <br> <br>### Stock, Expiry and Planning <br>- Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift. <br>- Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry. <br>- Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock. <br>- Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter. <br>- Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks. <br> <br>### Documentation, Systems and Compliance <br>- Maintain complete and auditable procurement and import files for every shipment. <br>- Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes. <br>- Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival. <br>- Follow the company procurement policy and approval matrix, and support internal and external audit requests. <br> <br>--- <br> <br>## Requirements <br> <br>### Must Have <br>- 3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading. <br>- Bachelor's degree in Business Administration, Supply Chain, Economics or a related field. <br>- Hands on experience with import files, shipping documents, incoter

Financial & Internal Controller <br>Job Description <br> <br>Job Summary <br>The Financial & Internal Controller holds a dual mandate in the club: maintaining the accuracy and integrity of all financial records, and independently auditing the operational and commercial activity of the business to ensure compliance, consistency, and accountability across all departments. <br>This is not a passive record-keeping role. The Financial & Internal Controller is expected to proactively identify financial irregularities, operational gaps, and process deviations — then document, escalate, and follow up until they are resolved. The role requires equal parts financial discipline and investigative rigour. <br>Working closely with the operations, administration, and management teams, this role acts as an internal safeguard — ensuring that what happens on the floor, at the point of sale, and across all systems is accurately reflected in the books and aligned with the company's policies. <br> <br>I. Financial Control & Bookkeeping <br>Purchase Order & Invoice Management <br>• Review and verify Purchase Orders (POs) created by the operations team to ensure they are complete, accurate, and properly documented before any goods are received. <br>• Cross-check Purchase Invoices (PIs) against their corresponding POs to confirm quantities, prices, and supplier details match. <br>• Ensure each PI is correctly allocated to the appropriate account or cost centre within the system based on the nature of the order. <br>• Flag and escalate any discrepancies between a PO and PI before payment is processed — no invoice should be paid without verified matching. <br>• Maintain a clean and auditable record of all POs, PIs, and their allocation status. <br>Account Allocation & Transaction Recording <br>• Allocate all financial transactions — incoming and outgoing — to the correct accounts within the system. <br>• Ensure all payments received are accurately matched to the right membership, service, or product category. <br>• Identify and correct misallocated transactions identified through daily or periodic reviews. <br>• Maintain consistency in how transactions are categorized to ensure reporting accuracy over time. <br>Inventory Cost Tracking <br>• Track the cost of inventory items from purchase through to consumption or sale. <br>• Monitor the lifecycle of key inventory items — identifying ordering patterns, cost trends, and consumption rates. <br>• Highlight items with unusual cost patterns, high waste rates, or low turnover and bring them to management's attention. <br>• Ensure physical stock counts align with system records and cost data in coordination with the operations team. <br>Financial Records & Reporting <br>• Maintain up-to-date and accurate financial records across the system and supporting tools. <br>• Prepare periodic summaries of income, expenses, and inventory costs as requested by management. <br>• Ensure all financial documentation — invoices, receipts, payment records — is properly filed and retrievable at any time. <br>• Support management with ad-hoc financial data requests, reconciliation tasks, and cost analysis. <br> <br>II. Internal Audit & Control <br>Sales Pipeline Audit <br>• Conduct regular reviews of the sales pipeline to verify that all leads, prospects, and conversions are accurately logged and progressing as expected. <br>• Identify gaps, stalled entries, or unresolved leads that have not been followed up within the expected timeframe. <br>• Cross-reference pipeline activity with actual membership sales to detect any discrepancies between what was sold and what was recorded. <br>• Flag patterns of non-compliance or incomplete sales documentation to management with supporting evidence. <br>Transaction & POS Audit <br>• Review point-of-sale transactions on a regular basis to verify that all sales, discounts, voids, and refunds were authorized and correctly applied. <br>• Identify and investigate any irregular discounting patterns, unauthorized price overrides, or transactions that deviate from standard operating procedure. <br>• Verify that cash and digital payment records reconcile with the physical and system-level cash handover reports. <br>• Ensure all transactions — memberships, PT sessions, cafeteria sales, and add-ons — are accurately reflected in both the system and the financial records. <br>Administration Task Audit <br>• Periodically review administration tasks completed within the system to verify that procedures were followed correctly and completely. <br>• Check that member requests, cases, and operational actions were handled in accordance with established SOPs — not just that they were closed, but that they were handled correctly. <br>• Identify instances where tasks were skipped, incorrectly completed, or improperly documented and escalate with full context. <br>• Review staff attendance records and payroll inputs for accuracy and flag any anomalies or patterns that require investigation. <br>Operational Compliance Review <br>• Conduct periodic audits of key operational areas — including purchasing, inventory, cash handling, and mem

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Project activities are effectively implemented, resulting in youth and persons with disabilities being better prepared for employment and actively connected to inclusive opportunities, thereby contributing to greater economic participation, autonomy, and independence.<br> Work Location<br>UN ESCWA/ Remotely<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background Youth inequality in Jordan has been rising since 2015 and now exceeds global and regional averages. Young people, particularly those with disabilities, face high levels of underemployment and exclusion from social and economic life. Despite legal frameworks that guarantee equality, persons with disabilities remain marginalized, with employment rates at only 21 per cent compared to 39 per cent for persons without disabilities. This exclusion is not only a social challenge but also an economic burden, costing the national economy an estimated $328 million annually. The barriers are both cultural—persistent misconceptions about productivity and cost—and structural, including inaccessible transport, unsuitable urban environments, and limited workplace accommodations. ESCWA has long been engaged in advancing disability inclusion and youth empowerment across the Arab region. Through its convening power, technical expertise, and regional mandate, ESCWA has supported national strategies, strengthened policy frameworks, and enhanced labour market statistics to promote inclusive development. In Jordan, ESCWA has produced policy briefs analyzing the challenges and opportunities for persons with disabilities. In 2025 the Government of Jordan formally requested ESCWA’s assistance in developing a national strategy for the economic empowerment of persons with disabilities, alongside technical support for programs aimed at connecting social assistance beneficiaries—including youth and persons with disabilities—to the labour market. In response, ESCWA is implementing the project “From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan.” The project combines high-level policy reform with practical, demand-driven interventions. It focuses on three main areas: launching a national strategy for the economic empowerment of persons with disabilities; enacting reforms to bridge the national skills mismatch; and upgrading the skills of youth and persons with disabilities while connecting them to inclusive employment opportunities. Central to this effort is the enhancement of the Josour Initiative, which strengthens skills, employability, and job-matching opportunities for persons with disabilities and youth. By integrating these tools with Jordan’s national systems, the project aims to reduce inequalities, promote decent work, and empower marginalized groups to transition from dependence to dignity. Objective ESCWA seeks to hire an individual contractor to support the project “From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan,” contributing to skills development, labour market access, and inclusive employment opportunities through the Josour platform, awareness campaigns, training, and private sector partnerships. Duties and Responsibilities: The individual contractor is requested to: General Project Support • Provide administrative and logistical support for project implementation, including meetings, workshops, and policy dialogues. • Draft and respond to routine correspondence and communications. • Compile, organize, and edit information for reports, work plans, presentations, and other project documents. • Proofread and edit texts for accuracy, clarity, and adherence to standards. • Prepare presentation and communication materials using appropriate technology and software. Josour Platform and Skills Development • Support the maintenance and enhancement of the Josour platform by ensuring regular updates on announcements, opportunities, and skills analysis, while providing ongoing user support. • Support awareness raising campaigns to increase enrollment of users, including persons with disabilities. • Support the mapping and engagement of potential partners across Arab countries. • Support in the collection and analysis of data on training participation, platform usage, and employment outcomes. • Assist in the preparation of agendas, info notes, presentations, and background material for meetings and activities. • Coordinate with partners and stakeholders on matters related to the Josour’s national chapters. • Contribute to evaluations to ensure activities remain inclusive, demand-driven, and responsive to beneficiary needs • Perform other related tasks as required.<br> Qualifications/special skills<br>Bachelor’s degree or equivalent in one of the following fields is required: Social Sciences, International Relations, Public Administration, Project Management, Social Policy, Social Development, or another relevant field. Eight years of progressively responsive experience in general office support or related area is required. Experience working in similar development projects is desirable. Background/familiarity with e-platforms management is desirable. Previous UN Experience is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Infoquest Infoquest is a fast-growing expert network firm at $5.<br>2M ARR in year 3 , serving 2,500+ consulting client users across global consulting firms like Kearney GCC, Arthur D.<br> Little, Oliver Wyman and more .<br> We help consulting teams access hard-to-reach experts for live projects, diligence work, market studies, and strategic decisions.<br> Unlike traditional expert networks, we focus on custom sourcing : finding and vetting the exact experts required for each client brief, fast.<br> We are now expanding deeper into the Europe consulting market and hiring a senior SDR to help build the outbound engine for this next phase of growth The SDR Journey As a Senior SDR, you will drive outbound growth in the Europe consulting market by engaging the right people inside target firms and creating qualified project conversations for Infoquest’s commercial team.<br> This is a pure outbound setter role focused on pipeline creation, disciplined follow-up, and high-quality prospecting.<br> Expert network knowledge can be trained; strong SDR execution, maturity, and consistency are non-negotiable.<br> What You'll Do Execute Europe outbound: Run the outbound strategy set by Infoquest leadership across priority Europe consulting accounts.<br> Generate project opportunities: Engage relevant consultants, identify live or upcoming expert needs, and create openings for Infoquest to support.<br> Run multi-channel outreach: Use LinkedIn, email, and phone to reach prospects, handle objections, and follow up consistently.<br> Map the right stakeholders: Identify relevant consultants, managers, directors, partners, and teams within target accounts.<br> Pitch Infoquest clearly: Communicate our custom sourcing model, speed, expert quality, and cost advantage.<br> Maintain CRM discipline: Keep activity, prospect status, objections, follow-ups, and opportunities clean and visible.<br> Share market feedback: Capture prospect feedback on timing, competitors, pricing, vendors, and buying triggers.<br> Hit weekly targets: Work toward 2–3 qualified projects per week , with quality and consistency measured.<br> A qualified project is a live or upcoming expert request from an ICP-fit consulting or professional services prospect with a real need for diligence, strategy, market research, commercial assessment, or similar client work, and clear potential to convert into a trial call, paid call, or new client opportunity.<br> Success Metrics Success in this role will be measured through both activity volume and commercial outcomes.<br> Core KPIs include: Outbound activity: 200-250+ daily calls, emails, LinkedIn touches, and follow-ups to target prospects.<br> Account coverage: 10+ weekly penetration of priority Europe consulting accounts and relevant stakeholders.<br> Qualified projects generated: 3+ live or upcoming expert requests created from target consulting prospects.<br> Qualified meetings booked: where relevant, meetings with ICP-fit prospects who may use expert sourcing.<br> CRM discipline: accurate tracking of activity, prospect status, objections, follow-ups, and opportunities.<br> Outreach quality: clear personalization, strong messaging, and credible communication with senior consulting buyers.<br> What We're Looking For 3+ years of SDR/BDR or outbound sales experience , with a clear record of generating qualified meetings or pipeline.<br> Strong B2B prospecting experience , ideally with sophisticated buyers in SaaS, tech sales, professional services, financial services, consulting, or other complex B2B environments.<br> Mature communication skills , with excellent written and spoken English and the ability to engage senior business stakeholders credibly.<br> Multi-channel outbound capability , including Hubspot, LinkedIn, email, phone, sequencing, personalization, follow-up, and objection handling.<br> Strong tool discipline , with experience using LinkedIn Sales Navigator, HubSpot, Apollo, or similar sales tools.<br> High ownership and execution discipline , with the ability to work independently in a fast-paced, high-performance startup.<br> On-site role in Beirut Digital District (BDD) – with some flexibility regarding working from home days Bonus Points If You Have Prior SDR / BDR experience in SaaS, data, research, expert networks, or other sales-led B2B environments.<br> Experience selling into consulting, professional services, investment, SaaS, financial services, or strategy teams.<br> Understanding of consulting workflows, due diligence, expert calls, and project-based buying behavior.<br> Familiarity with expert network competitors such as GLG, AlphaSights, Third Bridge, Dialectica, Atheneum, or similar firms.<br> Familiarity with how top consulting firms such as McKinsey, Bain, BCG, Oliver Wyman, and Strategy&amp; use primary research.<br> Who Will Succeed in This Role You are highly results-driven and comfortable being measured on outcomes.<br> You can handle rejection, pressure, and direct feedback without losing momentum.<br> You combine volume with quality: you can execute consistently without sending generic spam.<br> You are sharp in writing, disciplined in follow-up, and mature enough to speak credibly with senior consulting and business prospects.<br> You are commercially curious and can turn prospect conversations into useful market intelligence.<br> You are motivated by growth, commission upside, and building something global from an early stage.<br> What We Offer A fast-growing startup environment with global expansion ambitions.<br> Competitive compensation with meaningful performance-based commission upside.<br> Direct exposure to senior commercial leadership.<br> The opportunity to help build and scale Infoquest’s Europe outbound engine.<br> A role where strong performance is visible, rewarded, and career-building.<br> Our Interview Process We keep the process practical and focused on real outbound ability: Initial Screening Interview: We assess background, communication skills, motivation, SDR experience, and fit with Infoquest’s pace and expectations.<br> Outreach / Prospecting Case: You will review a target account or persona and prepare an outreach approach.<br> We assess targeting logic, messaging, research ability, and commercial judgment.<br> Final Interview with Commercial Leadership: We evaluate seniority, ownership, coachability, and ability to perform in a high-pressure outbound role.<br> Offer Call</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and EQA permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE From an automated government through e-Government to a smart and open government, technology and innovation have become vital tools for managing and conducting government business, serving its citizens, and achieving its development targets. The 2030 Agenda for Sustainable Development states that good governance at all levels as well as transparent, effective and accountable institutions are necessary to build peaceful societies and achieve sustainable development. In this Agenda, specific measures are given to achieve such societies especially in Goal 16 “Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels”. Under this goal, the development of effective, accountable and transparent institutions (16.6), responsive, inclusive participatory and representative decision-making (16.7) and public access to information (16.10) are promoted as targets. To implement these targets, a partnership, between the Government, the private sector, civil society, other stakeholders (such as the public, and regional, sub-regional and international institutions) and citizens, is envisioned. Better governance and better public institutions are essential elements in achieving the sustainable development goals (SDGs). Technology and innovation provide governments with options to achieve the individual targets set out in Goal 16. Innovation in the public sector provides new processes, products and services that can either be new technologies or be supported by technologies that promotes access to information, inclusiveness, citizen participation, accountability, transparency and responsiveness. When the government adopts news technologies and openness as part of its paradigm, the possibility of collaboration, shared responsibility and co-decision-making, strengthens the government and empowers its citizens. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Recently, many Arab countries started developing/updating their national plans and strategies to reflect the aspects of digital government transformation. The Environment Quality Authority (EQA) in Palestine requested the technical assistance of ESCWA to develop their digital transformation strategy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the digital strategy to the Authority. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the digital transformation strategy. To produce the draft strategy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Palestine related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to Digital Transformation Strategies and policies (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with EQA, interviews and meetings with the main national stakeholders and realising minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Assessment of EQA available capabilities, including current IT infrastructure, equipment, services and platforms; 6. Hold meetings with EQA departments to better understand EQA current digital status. This may include existing work procedures, process workflows, forms and interconnections between procedures, key business processes across departments and EQA offices in governorates and the HQ in Ramallah, Data centre project, EQA website, the need for AI systems if any. 7. Prepare the needed digital transformation strategy based on international and regional best practices, gap analysis, national needs (SWOT analysis) and technical analysis; 8. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 9. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and EQA. The final draft report includes the above-mentioned assessment, SWOT, the suggested strategy with timeframe of implementation of identified initiatives. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language<br> Qualifications/special skills<br>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 7 years of professional experience and research in the domain of digital technologies is required. Previous experience in management and planning is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Knowledge of the environmental issues in Palestine is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Save the Children International has an exciting opportunity for a<b>Lead, Employee Relations (Investigations)</b>to join our <b>global team</b>.</p><br><p><b>Team purpose</b></p><br><p>To help make SCI a great place to work by creating a safe, respectful, fair and accountable working environment where people feel supported and concerns are addressed effectively. The Employee Relations team provides expert guidance, leads high-quality investigations and complex case management, and builds organisational capability to prevent and resolve workplace concerns fairly, consistently and at the right level. Through data, insights and lessons from cases, the team identifies systemic issues, strengthens leadership and management practice, and drives continuous improvement in the employee experience and organisational culture across SCI.</p><br><p><b>Role purpose</b></p><br><p>To lead SCI’s grievance investigations capability, ensuring concerns are investigated fairly, consistently, proportionately and to a high professional standard. The role provides senior oversight of senior, complex and high-risk cases, develops a skilled investigations team and safeguards the integrity, quality and timeliness of the investigation process. Through strong partnerships, case insights and organisational learning, the role helps identify systemic risks, strengthen practice and contribute to a safe and respectful working environment.</p><br><ul> <li><b>Job Title:</b> Lead, Employee Relations (Investigations)</li> <li><b>Reports To:&nbsp;</b>Director, People &amp; Organisation Effectiveness (Interim)</li> <li><b>Work Pattern:</b> Hybrid/Remote with flexible working options available</li> <li><b>Location:</b> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit:&nbsp;SCI Careers&nbsp;</li> <li><b>Required Time Zone:&nbsp;</b>Any</li> <li><b>Contract Length:</b> Permanent</li> <li><b>Right to Work:</b> The successful candidate must have the right to work in the country where the role is based, for the duration of employment.&nbsp;</li> <li><b>Language Requirements:&nbsp;</b>English</li> <li><b>International Travel:</b> up to 5%</li> <li><b>People Management:</b> Number of people managed in total: 3-4</li> <li><b>Remit:&nbsp;</b>Global</li></ul><p><b>Principal Accountabilities</b></p><br><ul> <li>Lead, manage and develop a team of specialist investigators, setting and maintaining high professional standards for investigative planning, methodology, evidence assessment, recommendations and report writing.</li> <li>Create an environment where investigators can exercise independent professional judgement whilst maintaining robust quality assurance mechanisms and providing senior challenge where required to ensure decisions remain impartial, consistent and defensible to internal stakeholders and the communities we serve</li> <li>Maintain effective oversight of the grievance investigation caseload, ensuring concerns are handled swiftly, compliantly and proportionately and workloads are balanced whilst timelines are met, and emerging risks, delays, or barriers to progression are proactively addressed or escalated.&nbsp;</li> <li>Lead investigations into high risk grievances against senior leaders, ensuring they are addressed fairly, consistently and in accordance with SCI’s Safe and Respectful Working Environment Policy and Grievance Procedure.&nbsp;</li> <li>Ensure a person-centred approach throughout the investigation process, recognising the wellbeing, needs and rights of individuals affected by a concern and ensuring all parties are treated with dignity, fairness and respect.&nbsp;</li> <li>Build trusted relationships with senior leaders, Country Offices and functions including Risk, Legal, Safety and Security and the wider People team, navigating competing perspectives whilst aligning to confidentiality protocols and protecting the integrity of the investigation process.</li> <li>Proactively identify recurring themes to escalate systemic issues, areas of organisational risk and opportunities for improvement, providing actionable insights that strengthen SCI’s approach to maintaining a safe and respectful working environment.</li></ul><p><b>Experience and Skills</b></p><br><p><i><b>Essential</b></i></p><br><ol> <li>Substantial experience overseeing and/or conducting complex and sensitive investigations into grievances across multiple countries in which SCI operates.</li> <li>Demonstrable expertise and experience advising on relevant employment law and its application to case management in SCI’s operating contexts.</li> <li>Proven ability to lead, manage and develop a team, setting clear expectations for quality, timeliness and professional standards and providing effective technical supervision, coaching and quality assurance.</li> <li>Demonstrable experience managing a complex investigation caseload, effectively prioritising high-risk and sensitive concerns, monitoring progress against agreed timelines and proactively addressing barriers, delays and capacity constraints.</li> <li>Ability to exercise independent and balanced judgement to reach well-reasoned findings when dealing with sensitive employee relations concerns, including navigating conflicting evidence, complex stakeholder dynamics and matters involving significant organisational, legal or reputational risk.</li> <li>Highly developed interpersonal, listening and questioning skills, with the ability to build trust and engage sensitively and effectively with reporters, impacted individuals, subjects of concern, witnesses and other stakeholders throughout the investigation process.</li> <li>Significant experience applying continuous learning to continually innovate and improve existing ways of working, investigation frameworks, methodologies or quality assurance processes.&nbsp;</li> <li>Demonstrates strong cultural awareness and inclusive leadership, with the ability to recognise and adapt to cultural considerations and the implications of power dynamics when leading investigations and investigation teams</li></ol><p><i><b>Desirable</b></i></p><br><ol> <li>Experience of leading investigations within an international, federated, humanitarian or similarly complex organisation.</li> <li>Significant experience in a generalist HR, talent acquisition or as a paralegal/legal counsel&nbsp;</li> <li>Professional proficiency in French, Spanish or Arabic would be highly desirable</li></ol><p><b>Education and Qualifications&nbsp;</b></p><br><p><b>Desirable</b></p><br><ul> <li>Professional training, qualification or accreditation in workplace investigations, employee relations, HR, law or another relevant discipline, or equivalent experience&nbsp;</li></ul><p><b>Working at Save the Children&nbsp;International</b></p><br><p>Save the Children&nbsp;is the world's leading organisation for children, employing ~25,000&nbsp;staff.&nbsp;We save children's lives. We fight for their rights. We help them fulfil their potential.&nbsp;Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <b>Ambition for Children 2030</b>, and reach every last child.</p><br><p><b>Diversity, Equity and Inclusion and Equal Opportunities</b></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><b>Application Information</b></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at&nbsp;SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><b>Our Recruitment Process</b></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment&nbsp;may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.&nbsp; All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><b>Save the Children does not charge a fee at any stage of the recruitment process.</b></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Background&nbsp;</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br> Lebanon continues to face complex and overlapping crises, including profound socioeconomic hardship, structural challenges, and the burden of hosting large refugee populations. Women and girls remain disproportionately affected by heightened risks of Gender-Based Violence (GBV) and reduced access to essential Sexual and Reproductive Health (SRH) services.&nbsp;</p><br><p>To respond to these critical needs, UNFPA Lebanon operates across the country in close collaboration with the government, local implementing partners, and key donors. Sustaining and scaling UNFPA’s life-saving interventions requires engaging a wider array of stakeholders. Effective strategic communication, partnership development, and evidence-based advocacy are vital to articulating UNFPA's value proposition, demonstrating impact, and securing the resources necessary to support vulnerable women and girls. To achieve this, UNFPA Lebanon is seeking a qualified National Individual Consultant for Impactful Partnership Communication on a part-time basis for 6 months to drive strategic relationship-building and resource generation across the country office's portfolio.</p><br><p><strong>Scope of work</strong></p><br><p>Working on a over 6 months, the consultant will carry out the following key tasks:</p><br><p>A. Dedicated Mustaqbali Khayari Joint Programme Communication &amp; Visibility Plan&nbsp;</p><br><p>The consultant will be responsible for executing the C&amp;V plan for the joint UNFPA-UNICEF programme funded by the Embassy of Sweden:</p><br><ul> <li>Participatory Branding &amp; Visual Identity: Lead "design brainstorming workshops" with adolescent girls at SDCs to co-create the Mustaqbali Khayari brand identity (logo variations, color palette, icons) ensuring it is integrated alongside official partners and logos.</li> <li>Physical Visibility Materials: Coordinate the design, production, and dissemination of visibility materials to all supported centers, including branded banners and vests for implementing partners.</li> <li>Campaign-Aligned Social Media: Produce at least one high-engagement social media post per quarter (e.g., carousels, custom visuals) aligned with key international dates (March 8, June 19, August 12, October 11, and the 16 Days of Activism). Ensure the donor is tagged/mentioned on all online posts and facilitate pre-clearance approvals with the Embassy of Sweden prior to posting, as well as coordination with UNICEF.&nbsp;</li> <li>Impactful Storytelling (Multimedia): Produce 2 impact videos and 2 written Human Interest Stories (HIS) to highlight the life-changing impact of implemented activities for publication on UNFPA/UNICEF social media channels.</li> <li>Monitoring &amp; Reporting: Track reach, engagement, and sentiment analytics for all content, synthesizing this data into a comprehensive section for outcome-based annual reporting.</li></ul><p>B. Partnership communication strategies</p><br><p>In addition to the Mustaqbali Khayari portfolio, the consultant will manage ongoing visibility and content generation for UNFPA Lebanon's communication strategies for partnerships and donors.</p><br><ul> <li>Facility Visibility &amp; Partner Branding: Coordinate and oversee the installation of branded materials and plaques across supported facilities (PHCs, SDCs, and WGSSs) in Lebanon, ensuring strict adherence to the specific branding and visibility guidelines of selected partners.</li> <li>Weekly Audiovisual Posts: Produce, edit, and publish at least 1 weekly audiovisual post, generating consistent, high-quality content (short video clips, photo stories) that highlights field activities, life-saving outcomes, and donor partnerships.</li> <li>Branding Audit &amp; Quality Control: Conduct regular compliance checks during field visits to ensure logos are correctly displayed across all physical spaces and digital collateral produced by local implementing partners.</li> <li>General Impact Documentation: Support the ongoing documentation of UNFPA’s broader humanitarian response in Lebanon, ethically collecting stories and visuals from the field that demonstrate the direct outcomes of partnerships.&nbsp;</li> <li>Event &amp; Visit Support: Organize and support donor events, high-level field visits, and strategic engagement initiatives aimed at existing, prospective, and individual donors to demonstrate UNFPA’s operational footprint and field-level impact.&nbsp;</li> <li>Briefing &amp; Advocacy Materials: Prepare, package, and disseminate high-quality briefing notes, factsheets, partner profiles, and pitch materials tailored for partner engagement and high-level advocacy meetings.&nbsp;</li> <li>Proposal &amp; Investment Case Support: Draft and refine narrative proposals, concept notes, and return-on-investment briefs for UNFPA's core priorities.&nbsp;</li></ul><p><strong>Duration and working schedule</strong>&nbsp;</p><br><p><u>Duration</u>: 6 months (16 days a month).</p><br><p><u>Timeframe</u>: Month 1 to Month 6&nbsp;</p><br><p><strong>Place where services are to be delivered&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><u>Base</u>: Beirut, Lebanon (UNFPA Lebanon Country Office ).</p><br><p><u>Field Travel</u>: Occasional field visits to supported facilities (PHCs, SDCs, WGSSs) across Lebanon. UNFPA will support transportation (e.g., Tripoli, Akkar, Bekaa, South) for content collection and visibility monitoring.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.)&nbsp;&nbsp;</strong></p><br><p>All documents will be shared in English and/or Arabic in electronic format by the consultant with UNFPA to be reviewed by the technical team (up to 2 rounds of feedback).</p><br><p>Payments will be disbursed in three (3) tranches based on the endorsement of monthly deliverables:</p><br> <strong>Milestones</strong> <strong>Key Deliverables &amp; Timeframe</strong> <strong>Target Date</strong> <strong>Payment %</strong> <br> Implementation of Phase 1 SIDA visibility plan <p>• Inception report/visibility plan and content calendar.</p><br> <p>• Participatory branding workshops at SDCs completed within 4 weeks from start.</p><br> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (2/month across selected donors</p><br> <p>• Visibility materials distributed to Joint Programme supported centers.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> End of Month 2 <p><strong>(30%)</strong></p><br> <br> <strong>Production of donor communication products&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong>.</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• <strong>1 Series Human Interest Story</strong> submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 4 <strong>(35%)</strong> <br> <strong>Production of final batch of visibility plan and final monitoring report&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (completing weekly commitment).</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• Materials produced to feed into the 16 days of Activism.</p><br> <p>• Final Communication Impact &amp; Analytics Report submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 6 <strong>(35%)</strong> <br> <p><strong>Monitoring and progress control, including reporting requirements, periodicity format and deadline</strong></p><br><p>Weekly alignment check-ins with the UNFPA Lebanon Communications Specialist and Head of programme on the partnership engagements.</p><br><p><strong>Supervisory arrangements &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p>Direct Supervisor is under the UNFPA Lebanon Communications Specialist, with a dotted line to the UNFPA Lebanon Head of Programmes.</p><br><p><strong>Expected travel&nbsp;</strong></p><br><p>Occasionally at field location within Lebanon</p><br><p><strong>Required expertise, qualifications and competencies, including language requirements</strong></p><br><ol> <li>Education&nbsp;</li></ol><p>&nbsp;Master's in Communications, Journalism, Public Relations, Digital Media, or related social sciences.</p><br><p>&nbsp; &nbsp; &nbsp; &nbsp; 2. Experience</p><br><ul> <li>Minimum 4 years of experience in impactful communications, multimedia storytelling, and social media management in Lebanon</li> <li>Demonstrated experience working with humanitarian/development donors and adhering to strict donor branding guidelines.</li> <li>Proven track record in video production, photojournalism, and writing human-interest stories.</li> <li> <p>Experience conducting field visits and ethically collecting content from vulnerable populations (GBV survivors, refugees, youth).<br> &nbsp;</p><br> <p>3. Languages</p><br></li></ul><p>&nbsp;Native Arabic speaker with professional fluency in written and spoken English.</p><br><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable</strong></p><br><p>UNFPA Lebanon Country Office will facilitate access to project implementation locations and beneficiaries, including transportation outside of Beirut.&nbsp;</p><br><p>The consultant will use their personal laptop/computer.&nbsp;</p><br><p><strong>Other relevant information or special conditions, if any</strong></p><br><p>Individual consultants are invited to submit a CV with a sample of impactful communication developed recently. The submission language should be in English.&nbsp;</p><br><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.&nbsp;</p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.&nbsp;</p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>