وظائف ميكانيكى سفن

We are seeking an experienced Mechanical Engineer with strong hands-on technical knowledge of industrial equipment and tools. The successful candidate must be able to read specifications, drawings, and bills of quantities; understand the client’s actual operational requirements; identify suitable equipment; and communicate confidently with manufacturers and suppliers. We are interested in candidates with practical industry experience, sound technical judgment, attention to detail, and genuine curiosity about machinery, equipment, and new technologies. <br> <br>Duties of the Job: <br>• Lead the preparation and submission of technical and financial tender offers, ensuring compliance, completeness, accuracy, and competitiveness. <br>• Analyze tender specifications and validate technical compliance, ensuring the selection of the most suitable brands and products. <br>• Coordinate with suppliers to obtain quotations, negotiate competitive pricing, delivery lead times, and commercial terms. <br>• Coordinate project execution including: ordering, shipment follow-up, delivery planning, installation, and invoicing. <br>• Build and maintain strong relationships with local and international suppliers and manufacturers. <br>• Develop and manage tender execution plans, ensuring all deadlines and submission requirements are met. <br>• Coordinate internally with Sales, Technical, Procurement, Logistics, Finance, and Management throughout the tendering process. <br>• Respond promptly to tender clarifications, client inquiries, and bidding authority requirements. <br>• Attend pre-bid meetings, site visits, and project coordination meetings whenever required. <br> <br>Experience and Qualifications required: <br>• Bachelor's degree in Mechanical Engineering (Master's degree is a Plus). <br>• Proven 10 years of relevant practical or technical experience in one or more of the following points: <br>→ Automotive workshop equipment <br>→ CNC machines, machine tools, or machining operations <br>→ Packaging and filling machinery <br>→ Industrial refrigeration equipment <br>→ Maintenance equipment and tools <br>→ Measurement, inspection, and testing equipment <br>• Ability to understand the client’s intended application and identify the most technically suitable product or solution. <br>• Experience contacting manufacturers and suppliers to discuss technical requirements, clarify specifications, and obtain suitable offers. <br>• Strong analytical, research, communication, and organizational abilities. <br>• English language is a must (French is a plus). <br>• High level of ethical standards & confidentiality. <br>• Experience with AutoCAD; preparing and reading drawings. <br>• Attention to detail, particularly when comparing specifications, models, options, accessories, standards, and compliance requirements. <br>• Ability to work in a fast-paced and team-oriented environment. <br>• Ability to manage multiple projects simultaneously and work effectively under pressure while meeting deadlines

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title:</b> Business Development Executive<br><b>Location: </b>Beirut, Lebanon</p><br><br><br><p><b>About Unilever</b><br>With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.</p><br><br><br><br><p><b>JOB PURPOSE</b><br>At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.</p><br><br><br><p><b>RESPONSIBILITIES</b></p><br><br><ul><li>GIT Shipment Tracker: Track in-rout product delivery and ensuring necessary documentation are in place for smooth delivery &amp; clearance (in coordination with UI SC team)</li><li>Demand planning &amp; Order placement: Opening Stocks + GIT + IMS leading to order placement, Stock health maintenance (in coordination with distributors)</li><li>Data hygiene maintenance: Codes changes, Distributor price structures, Salesforce</li><li>Forecast submission on sales force, Innovations planning on Bizagi</li><li>Monthly in market sales plan generation by distributor</li><li>Budgets &amp; Claims validation, processing, MAP submission, activations</li><li>Leads greys tracking &amp; reporting on a monthly basis</li></ul><br><p>Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

Role Purpose: To assist the store manager in achieving maximum store efficiency and profitability by creating and maintaining visual displays that are most attractive to customers while respecting the overall brand image and retail standards. <br> <br>Duties & Responsibilities: <br>1. Ensure store appearance and Fashmore store standards by following the brand’s concepts and guidelines including lighting, cleanliness, music, and quantity of items on the floor <br>2. Manage daily replenishment of the store (tables, racks, shelves) by monitoring the availability of items and their corresponding sizes <br>3. Collect leftovers and handle them in coordination with the Store Manager <br>4. Display merchandise of reached shipments by integrating them throughout the stores in an attractive manner <br>5. Follow up on daily sales and “Top and Bottom list” reports and take merchandising actions accordingly <br>6. Handle Mannequins and Walls effectively to maintain high levels of merchandising concerning visual and commercial aspects <br>7. Keep up to date with fashion trends and products by referring to media and visiting competitors <br>8. Contribute to the enhancement of merchandising guidelines by giving constant feedback to the District/ Senior Store Merchandisers <br>9. Execute introduction and training of merchandising principles for all new staff and follow up on the corresponding results <br>10. Communicate with the district/ Senior Store Merchandisers on a daily basis and send photos of the stores regularly <br>11. Communicate with managers on products, stock situation, reorders and supply and give feedback to District/ Merchandising Manager <br>12. Give regular feedback about collections and customer demands to the Store Managers to improve assortments <br>13. Assist Salespersons in Customer Service by helping customers to select their items of need and applying the selling process <br>14. Participate in staff meetings and trainings <br> <br>Required Qualification and Skills: <br>• High school graduate with 1 or 2 years previous visual merchandising experience. <br>• Computer literate with good knowledge of basic MS Office programs. <br>• A good understanding of the Retail Business. <br>• Fluent in English and Arabic. French is a plus. <br>• Good knowledge and understanding of merchandising principles and practices. <br>• Good understanding of brand and customer profile. <br>• Excellent communication and interpersonal skills. <br>• Self-motivated with strong Organizational, planning, and time management skills. <br>• Strong creative flair. <br>• Proactive; good problem solving skills. <br>• Strong customer service skills. <br>• Organized and systematic even under pressure. <br>• Ability to work as part of a team. <br>• High degree of confidentiality and professionalism

<p><b>Sales responsibilities</b></p><p>* Greet and qualify showroom visitors (gym owners, hotels, clinics, corporate/residential buildings, home-gym buyers)</p><p>* Demo equipment, explain specs, materials, warranty, and load ratings</p><p>* Prepare quotations, follow up on open quotes, and close orders</p><p>* Log every lead and interaction in the CRM no lead left untracked</p><p>* Coordinate delivery and installation dates with the logistics/technical team</p><p>* Handle after-sale calls: spare parts, warranty claims, complaints</p><p>* Maintain showroom presentation clean floor, correct pricing, working units</p><p>Online support responsibilities</p><p>* Respond to WhatsApp Business inquiries and Instagram/Facebook/TikTok DMs during working hours target first response under 15 minutes</p><p>* Answer questions on pricing, availability, specs, and delivery; send catalogues, photos, and videos on request</p><p>* Qualify online leads and convert them to showroom visits, site visits, or direct quotations</p><p>* Send quotations and follow-ups over WhatsApp and track them like any other lead</p><p>* Monitor comments on posts and ads; move serious inquiries into DM</p><p>* Escalate complaints, custom projects, and large-project inquiries to the Sales Manager</p><p>* Keep saved replies, catalogue files, and price lists current</p><p>* Report weekly on inquiry volume, response time, and conversion by channel</p><p>Stock responsibilities</p><p>* Receive and inspect incoming shipments against packing lists and supplier invoices; flag shortages and damages immediately</p><p>* Record all stock in/out movements (sales, transfers, returns, demo units) on the same day</p><p>* Run weekly cycle counts and a full monthly count; investigate and report variances</p><p>* Maintain accurate item codes, barcodes, and locations across showroom and warehouse</p><p>* Flag slow-moving and low-stock items to management for reorder</p><p>* Manage spare parts inventory</p><p>KPIs Monthly sales target Quote-to-close rate Online first-response time</p><p>Package Base salary + commission on sales. Working hours per mall schedule, including weekends on rotation.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ years in retail/B2B sales, showroom sales, inventory control, or online customer support</p><p>Fluent Arabic and English (written and spoken) clear, professional writing for chat</p><p>Comfortable with Excel, inventory/POS software, WhatsApp Business, and social media inboxes</p><p>Physically able to handle equipment (plates, dumbbells, machine parts)</p><p>Organized, detail-driven, honest with numbers</p><p>Fitness industry or equipment background is a strong plus</p><p>Valid driver s license preferred</p>

Sales responsibilities <br>* Greet and qualify showroom visitors (gym owners, hotels, clinics, corporate/residential buildings, home-gym buyers) <br>* Demo equipment, explain specs, materials, warranty, and load ratings <br>* Prepare quotations, follow up on open quotes, and close orders <br>* Log every lead and interaction in the CRM — no lead left untracked <br>* Coordinate delivery and installation dates with the logistics/technical team <br>* Handle after-sale calls: spare parts, warranty claims, complaints <br>* Maintain showroom presentation — clean floor, correct pricing, working units <br>Online support responsibilities <br>* Respond to WhatsApp Business inquiries and Instagram/Facebook/TikTok DMs during working hours — target first response under 15 minutes <br>* Answer questions on pricing, availability, specs, and delivery; send catalogues, photos, and videos on request <br>* Qualify online leads and convert them to showroom visits, site visits, or direct quotations <br>* Send quotations and follow-ups over WhatsApp and track them like any other lead <br>* Monitor comments on posts and ads; move serious inquiries into DM <br>* Escalate complaints, custom projects, and large-project inquiries to the Sales Manager <br>* Keep saved replies, catalogue files, and price lists current <br>* Report weekly on inquiry volume, response time, and conversion by channel <br>Stock responsibilities <br>* Receive and inspect incoming shipments against packing lists and supplier invoices; flag shortages and damages immediately <br>* Record all stock in/out movements (sales, transfers, returns, demo units) on the same day <br>* Run weekly cycle counts and a full monthly count; investigate and report variances <br>* Maintain accurate item codes, barcodes, and locations across showroom and warehouse <br>* Flag slow-moving and low-stock items to management for reorder <br>* Manage spare parts inventory <br>Requirements <br>* 2+ years in retail/B2B sales, showroom sales, inventory control, or online customer support <br>* Fluent Arabic and English (written and spoken) — clear, professional writing for chat <br>* Comfortable with Excel, inventory/POS software, WhatsApp Business, and social media inboxes <br>* Physically able to handle equipment (plates, dumbbells, machine parts) <br>* Organized, detail-driven, honest with numbers <br>* Fitness industry or equipment background is a strong plus <br>* Valid driver’s license preferred <br>KPIs Monthly sales target · Quote-to-close rate · Online first-response time (<15 min) · DM-to-quotation conversion · Stock count accuracy (target 98%+) · Zero unrecorded movements <br>Package Base salary + commission on sales. Working hours per mall schedule, including weekends on rotation. <br>Want this as a Word doc, or an Arabic version for local job boards?

1. Company Description <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose <br>The Internal Auditor is responsible for assisting in the execution of internal audits, evaluating the effectiveness of internal controls, and supporting the assessment of risks and compliance within the organization. This role provides an excellent opportunity for individuals to develop their auditing skills while gaining exposure to various aspects of the organization's financial and operational processes. <br> <br>3. Qualifications & Experience <br>• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. <br>• 5+ years of audit experience, preferably in FMCG/manufacturing. <br>• Knowledge of basic auditing concepts, accounting principles, and internal control processes. <br>• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with Dolphin/ERP is a plus. <br>• Strong attention to detail with good analytical and problem-solving abilities. <br>• Excellent written and verbal communication skills. <br>• Ability to work effectively as part of a team, as well as independently with minimal supervision. <br>• Willingness to learn and develop auditing skills in a dynamic environment. <br> <br>4. Duties & Responsibilities: <br>• Support the documentation and follow-up process to ensure corrective actions are implemented based on audit findings. <br>• Reviewing & approving medical invoices to ensure compliance with company policies <br>• Performing periodic inventory counting procedures and reconciling results with system-generated inventory records. <br>• Performing monthly reconciliations of suppliers’ balances and investigating variances. <br>• Reviewing raw materials suppliers’ transactions and invoices to verify that agreed prices applied & no stock variance. <br>• Monitoring procurement department transactions to make sure all purchases are approved as per purchase order. <br>• Authorizing purchases after reviewing proformas procured from different suppliers. <br>• Reconciling transfers between branches to ensure inter company records are matching. <br>• Audit & monitoring of tax accounting department to ensure compliance with government standards & accuracy of records. <br>• Audit of transport department to ensure all fuel & spare parts purchase expenditures are in compliance with internal controls. <br>• Audit & monitoring of logistics & shipping department to ensure all import & export shipments are processed on timely basis & managing communications with clearance agents. <br>• Auditing HR department to ensure payroll & overtime transactions are properly supported & in compliance with company’s internal policies (in the absence of HR auditor). <br>• Yearly review of all accounts & auditing financial statements prepared by external auditor to ensure accuracy of figures & completeness of related supporting documents. <br>• Monthly review of company’s phone bills to ensure compliance with company’s internal policies. <br>• Providing guidance to accounting department employees on taxations matters

A reputable International Company in Beirut is seeking a Junior Data Analyst to join our growing Data & AI Unit and support the development and maintenance of business intelligence solutions across our operations, commercial, and finance functions. The ideal candidate will work closely with the senior BI team to transform raw operational data into meaningful dashboards, reports, and insights that support informed business decisions across our fleet and shore-side operations. <br>This is a hands-on opportunity for someone early in their career who is eager to develop their skills in data analytics, business intelligence, and data engineering within a high-volume shipping and logistics environment. <br>To succeed in this role, you should have strong analytical and problem-solving skills, excellent attention to detail, a proactive learning mindset, and the ability to communicate effectively with both technical and business teams. <br> <br>What will you do? <br>• Build and maintain Power BI reports and dashboards under the guidance of senior team members <br>• Write, test, and optimize SQL queries against SQL Server to extract, analyze, and validate data <br>• Perform data cleaning, shaping, and transformation using Power Query <br>• Support data reconciliation and quality checks by verifying record counts, revenue figures, shipment data, and other business information against source systems <br>• Assist in documenting data sources, measures, report logic, and data processes <br>• Respond to ad-hoc data requests from business units including operations, commercial, and finance <br>• Help maintain and monitor existing automated reporting pipelines <br>• Learn and gradually contribute to DAX measure development and workflow automation <br>• Support the design, development, and maintenance of business intelligence solutions across the organization <br>• Collaborate with senior BI team members to translate business requirements into meaningful reports and data insights <br>• Assist in identifying data quality issues and support their investigation and resolution <br>• Stay up to date with modern data and AI technologies and contribute to the continuous improvement of reporting and analytics processes <br>• Assist in providing periodic updates to Management on pending tasks, priorities, and required actions to ensure timely follow-up and completion <br>• Undertake additional tasks and responsibilities related to the scope and level of the role as required <br> <br>What do we expect of you? <br>• Bachelor's degree in Computer Science, Statistics, Engineering, Business Analytics, Information Systems, or a related field <br>• Minimum 2–3 years of experience in data analytics, business intelligence, or a related field <br>• Experience or strong interest in the logistics, shipping, or supply chain industry is a strong advantage <br>• Foundational knowledge of SQL, including SELECT queries, joins, and aggregations <br>• Familiarity with Power BI, DAX, and Power Query (M) <br>• Exposure to Agentic AI, Copilot Studio, Power Automate, Office Scripts, and Microsoft Fabric is an advantage <br>• Basic knowledge of Python for data manipulation <br>• Strong Microsoft Excel and data visualization skills <br>• Strong analytical and problem-solving skills with attention to detail <br>• Excellent verbal and written communication skills <br>• Proactive, eager to learn, and solution oriented <br>• Ability to work effectively with both technical teams and business stakeholders <br>• Fluent in English, written and spoken; knowledge of other languages is an advantage <br>• Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

<div><strong><u><font size="3">JOB PURPOSE</font></u></strong></div><div><font size="3"><br></font></div><div><font size="3">The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. </font></div><div><u><br></u></div><div><div><font size="3"><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong></font></div><div><ul><li><font size="3">Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</font></li><li><font size="3">Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</font></li><li><font size="3">Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</font></li><li><font size="3">Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</font></li><li><font size="3">Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</font></li><li><font size="3">Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</font></li><li><font size="3">Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</font></li><li><font size="3">Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</font></li></ul><div><strong><u><font size="3"><br></font></u></strong></div><div><strong><u><font size="3">NATURE AND SCOPE</font></u></strong></div></div></div><div><font size="3"><br></font></div><div><div><font size="3"><strong>Context</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. </font></div><div><font size="3"><br></font></div><div><font size="3">The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. </font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Reporting Relationships</strong></font></div><div><font size="3"><br></font></div><div><font size="3">Reports directly to the Gateway supervisor.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Contact</strong></font></div><div><font size="3"><br></font></div><div><font size="3">External</font></div><div><ul><li><font size="3">Customers</font></li><li><font size="3">DHL Network</font></li></ul></div><div><font size="3">Internal </font></div><div><ul><li><font size="3">Ground Operation</font></li><li><font size="3">Customer Care </font></li><li><font size="3">CS Manager & Supervisors</font></li><li><font size="3">Air operations </font></li><li><font size="3">Sales</font></li><li><font size="3">Accounts</font></li><li><font size="3">Customer Accounting</font></li><li><font size="3">Service center T/L</font></li></ul></div><div><font size="3"><strong>Problem Solving</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Decision Making</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Planning and Organization</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently.</font></div><div><font size="3"><br></font></div><div><div><font size="3"><strong>Job Challenge</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle.</font></div><div><font size="3">The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task.</font></div><div><br></div><div><br></div><div><font size="3"><strong>KNOWLEDGE, SKILLS AND EXPERIENCE</strong></font></div><div><ul><li><font size="3">Sound educational back ground with knowledge of the Service Industry, an added advantage.</font></li><li><font size="3">Sound knowledge of custom clearance procedures. </font></li><li><font size="3">Working knowledge of Microsoft Word, Excel and Power Point.</font></li><li><font size="3">Good oral and written communication skills – English & Arabic. </font></li><li><font size="3">Self motivated individual capable of taking ownership and working independently.</font></li><li><font size="3">Tolerance for stress in a fast paced working environment.</font></li><li><font size="3">Excellent planning and organising skills.</font></li><li><font size="3">Passion for delighting customers.</font></li><li><font size="3">Good team player.</font></li><li><font size="3">Adheres to policies and procedures.</font></li><li><font size="3">Possesses good relationship building and interpersonal skills.</font></li></ul></div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b>Job Title: Material Handler&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></p><br><p><b>Salary Grade: G2</b></p><br><p><b>Shift: 2nd</b></p><br><p><b>Location:&nbsp;&nbsp;Lebanon -1900 Evergreen Parkway</b></p><br><p><b>Dept: </b>HVACR AMER.US.Lebanon.</p><br><p><b>Summary</b>: The Materials Handler will operator an industrial forklift truck to accomplish various material handling assignments including transport materials, supplies, and finished products to designated locations.&nbsp; Performs other related duties as assigned.</p><br><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.</p><br><ul><li>Identifies, transports, receives, and stores products as directed in designated, secure location (manually and/or using pallet jacks, tugger, and skids).</li><li>Assists other departments in movement of product including machines, loading docks, trucks, and storage areas.</li><li>Confirms validates, approves, shipping details for quality and accuracy; reviews accompanying documents for accuracy or special instructions; expedites shipments that affect the manufacturing process schedule, and forwards invoices to accounting department.&nbsp;</li><li>When problems arise, resolves issues with your Team Leader.</li><li>Collects and properly disposes of scrap bracing, cardboard, and strapping; maintains a safe and clean work environment.</li><li>Coordinates with team and leaders to provide Fork Truck operation to support production needs.</li><li>Operates all equipment in a safe and efficient manner, ensuring compliance with all applicable safety rules and regulations and ensuring the safety of other team members.</li></ul>Required Skills/Abilities:<ul><li>Excellent verbal communication, organizational skills, and attention to detail.</li><li>Demonstrates basic computer skills and knowledge, including proper usage of the Oracle MSCA scanner after receiving training.</li><li>Obtain a fork truck license through the company Fork Truck Certification program.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent required; college coursework or other formal training in related field preferred.</li><li>At least one to three months of related experience and/or training; or equivalent combination of education and experience required.&nbsp;</li></ul><p><b>PHYSICAL DEMANDS&nbsp; </b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment.&nbsp; Employee must occasionally lift and/or move up to 50 + pounds.&nbsp; Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b>Copeland is an equal opportunity employer</b>. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion &amp; Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.&nbsp; Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>