Activity Supervisor Jobs

We are looking for a Commercial Coordinator to support our commercial and sales activities. <br>Key Responsibilities: <br>Conduct daily field visits to telecom and mobile shops to introduce EVO Wallet services and acquire potential merchants. <br>Build and maintain relationships with merchants, clients, and partners. <br>Follow up on commercial activities, agreements, and merchant onboarding. <br>Conduct market research and identify new business opportunities. <br>Coordinate with internal departments and prepare required reports. <br>Requirements: <br>Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field. <br>1–3 years of experience in sales, commercial operations, or business development. <br>Strong communication, negotiation, and persuasion skills. <br>Comfortable with daily field visits and direct merchant interaction. <br>Please send your CV to hrexecutive@xportbng.com

We are looking for a reliable and organised Executive Assistant to support management, coordinate daily activities, and keep tasks and priorities moving forward. <br> <br>Key Responsibilities: <br> <br>• Manage schedules, appointments, and meeting arrangements. <br>• Prepare correspondence, presentations, and meeting documents. <br>• Take clear meeting minutes and follow up on agreed action items. <br>• Coordinate with internal teams and external contacts. <br>• Support the coordination of projects and track progress against deadlines. <br>• Compile information and prepare brief summaries to support management decisions. <br>• Maintain organised records and handle confidential matters with discretion. <br> <br> Requirements: <br> <br>• Fluency in English, both written and spoken. <br>• Good organisational and communication skills. <br>• Proficiency in Microsoft Office. <br>• Attention to detail and consistent follow-through. <br>• Reliability, initiative, and sound judgment. <br>• Previous experience in a similar role is preferred

We are looking for a motivated and detail-oriented Accountant to join our team <br>The successful candidate will be responsible for day-to-day accounting activities, including invoicing, accounts payable and receivable, payment follow-ups, bank and account reconciliations, expense control, and financial reporting. <br>The role will also involve coordinating with our operations team to monitor shipment-related costs, supplier invoices, customer balances, and overall financial records. <br>Requirements: • Bachelor’s degree in Accounting, Finance, or a related field <br>• 2–3 years of relevant accounting experience <br>• Strong knowledge of Microsoft Excel and accounting software <br>• Good command of English <br>• Strong attention to detail and organizational skills <br>• Experience in shipping, freight forwarding, or logistics is considered an advantage

<p>We are seeking a Senior Foreman &amp; an experiend Site Engineer for a full-time, on-site position in Metn. The role involves supervising daily construction activities, coordinating contractors and site teams, monitoring progress, and ensuring works comply with drawings, specifications, schedules, quality, and safety requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 10 years of relevant experience</li><li>Degree in Civil Engineering, Construction Management, or related field</li><li>Strong site supervision and construction experience</li><li>Ability to read and interpret construction drawings</li><li>Strong coordination, leadership, and problem-solving skills</li><li>Knowledge of quality and safety requirements</li><li>Ability to coordinate contractors and subcontractors</li><li>Available for full-time on-site work in Beirut</li></ul>

Needed a Marketing& Sales Specialist for a Lebanese Children’s Publishing House In Jnah. <br> <br>Responsibilities: <br>-Developing a feasible marketing and sales strategy. <br>-Developing and applying social media Strategy. <br>-Communicating with customers: Prices, terms and conditions of sales programs. <br>-Communicating with schools: making visits and necessary follow up. <br>-Organizing list of key people and establishments. <br>-Organizing attractive activities for children. <br>-Communicating openly, solving problems proactively and offering creative ideas. <br>-Contributing to the total effectiveness of the department. <br>-Assisting in preparing all Marketing Materials (Emailing Campaigns, Newsletters,…) <br> <br>Desired Skills and qualifications: <br>-Must be self-motivated, self-driven professional individual. <br>-Strong Command of English and Arabic <br>-Excellent communication & Negotiation skills <br> <br> <br>???? To Apply: <br>Please send your CV to recruiting@alhadaekgroup.com and mention the required job title "Marketing&Sales Specialist” in the subject line

We are seeking a dedicated and detail-oriented Accountant to join our team. <br> <br>Working Hours: <br> <br>Monday to Friday: 8:00 AM to 3:00 PM <br>Saturday: 8:00 AM to 1:00 PM <br> <br>Key Responsibilities: <br> <br>Data entry of accounting transactions <br>Bank reconciliations <br>Accounts receivable and accounts payable follow-up <br>Recording daily financial transactions <br>Assisting in monthly and yearly closing activities <br>Maintaining accounting records and filing documents <br>Supporting general accounting and administrative tasks <br> <br>Requirements: <br> <br>Bachelor's degree in Accounting, Finance, or related field <br>Minimum 2-4 years of accounting experience <br>Good knowledge of Microsoft Excel <br>Familiarity with accounting software <br>Strong attention to detail and organizational skills <br>Ability to work independently and meet deadlines <br> <br>Location: Verdun

Experience Required: Minimum 15 years of experience in construction and project management. <br>Manage and supervise construction projects from planning to completion. <br>• Oversee daily construction activities and ensure projects are executed according to plans and specifications. <br>• Coordinate with engineers, contractors, subcontractors, consultants, suppliers, and clients. <br>• Ensure projects are delivered on time, within budget, and according to quality and safety standards. <br>• Monitor project progress, schedules, budgets, manpower, and resources. <br>• Lead and manage construction teams and ensure effective coordination between all parties. <br>• Review project plans, drawings, contracts, and technical documents. <br>• Identify potential risks and resolve construction-related issues efficiently. <br>• Ensure compliance with safety regulations, building codes, and industry standards. <br>• Prepare regular progress reports and provide updates to management

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>noknok started in 2019 as the fastest grocery delivery app. We work in retail, specifically FMCG, but as a dark store; so, the customer does not enter physically the store, we offer a live-stock visibility and deliver within 30 minutes or less.</p><br><br>Job Description<br><p>We are seeking a dynamic and organized "Sports &amp; Events Coordinator" to join our team.<br> <br> This role is responsible for planning, executing, and managing a variety of sports-related activities and events, as well as maintaining direct communication and coordination with athletes.<br> &nbsp;</p><br><br>Qualifications<br><p>- Bachelor’s degree in Event Management, Marketing, or a related field.<br> - 2 – 4 years of professional experience in event planning / sports-related field.</p><br><br><br> </div>

* Bachelor’s degree in Mechanical, Electrical, or Electro-Mechanical Engineering (MEP) <br> <br>* 6–10 years of experience in facility or property management, including oversight of building systems and services <br> <br>* Strong technical knowledge of HVAC, electrical, plumbing and water, firefighting and fire alarm systems, generators, and building infrastructure <br> <br>* Experience managing both hard services (MEP operations and maintenance) and soft services (cleaning, security, landscaping, waste management, pest control) <br> <br>* Experience with budgeting, forecasting, and cost control for facilities or properties <br> <br>* Experience managing site teams and subcontractors and overseeing preventive maintenance programs <br> <br>* Proficiency in operational reporting and follow-up for facility management activities

We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience. <br> <br>Key Responsibilities: <br> <br>- Lead and manage all housekeeping operations across 5-star projects and luxury properties. <br>- Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization. <br>- Supervise housekeeping teams, supervisors, attendants, and support staff. <br>- Plan staff schedules, assignments, and daily housekeeping operations. <br>- Inspect guest rooms, suites, public areas, back-of-house areas, and service areas. <br>- Ensure all areas consistently meet luxury hospitality standards. <br>- Develop and implement housekeeping procedures, checklists, and quality-control standards. <br>- Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment. <br>- Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments. <br>- Manage external housekeeping and specialized service providers when required. <br>- Monitor inventory and control housekeeping costs and consumption. <br>- Train, coach, and evaluate housekeeping staff to maintain high service standards. <br>- Handle VIP requirements and ensure personalized service for high-profile guests and residents. <br>- Ensure compliance with health, safety, hygiene, and environmental standards. <br>- Conduct regular inspections and take immediate corrective action when required. <br>- Prepare operational reports and provide recommendations to senior management. <br> <br>Requirements: <br> <br>- 15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects. <br>- Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position. <br>- Strong knowledge of luxury housekeeping standards and quality-control procedures. <br>- Proven experience managing large housekeeping teams and multiple operations. <br>- Excellent leadership, organization, and staff-management skills. <br>- Strong attention to detail and a passion for maintaining exceptional standards. <br>- Experience handling VIP guests, executives, and high-profile residences is a strong advantage. <br>- Excellent communication and interpersonal skills. <br>- Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management. <br>- Ability to work under pressure and manage multiple priorities. <br>- Professional appearance, discretion, reliability, and a high level of integrity are essential. <br>- Hospitality or housekeeping-related certification is an advantage. <br> <br>???? Interested candidates are invited to send their CV <br>Location: Broumana | Lebanon

<p>Spanish-Speaking Technical Support Job Overview</p><p><strong>A reputable IT Company </strong>is looking for a <strong>Spanish-Speaking Technical Support Representative</strong> to join our team.&nbsp;</p><p>This is a <strong>full-time, office-based position</strong> focused on providing professional technical support to clients through email.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support to Spanish-speaking clients through <strong>email</strong>.</li><li>Respond to client inquiries using provided scripts, guidelines, and procedures.</li><li>Identify and troubleshoot technical issues and provide appropriate solutions.</li><li>Ensure clear, professional, and accurate communication with clients.</li><li>Escalate complex or unresolved issues to the relevant team when necessary.</li><li>Follow internal procedures and project guidelines.</li><li>Maintain confidentiality regarding company, project, client, and internal information.</li><li>Complete assigned tasks and responsibilities within the required timeframes.</li><li>Maintain a professional and responsible attitude throughout working hours.</li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><strong>Fluent Spanish</strong>, both written and spoken.</li><li>Strong communication and customer service skills.</li><li>Good computer skills and basic technical troubleshooting abilities.</li><li>Comfortable working with email and computer-based systems.</li><li>Ability to understand and follow scripts, procedures, and instructions.</li><li>Strong attention to detail.</li><li>Ability to remain calm and professional when handling customer issues.</li><li>Good teamwork and communication skills.</li><li>Previous experience in <strong>technical support, customer service or email support is an advantage.</strong></li><li>Candidates should be comfortable working in an <strong>office-based environment</strong> and following a fixed shift schedule.</li></ul><p>Working Schedule</p><p>The position follows a <strong>12-hour rotating shift schedule</strong>:</p><ul><li>2 days – AM shift</li><li>2 days – Off</li><li>2 days – PM shift</li><li>2 days – Off</li></ul><p><strong>Usual working hours:</strong> 9:00 AM – 9:00 PM</p><p>Employees receive a <strong>1-hour break per shift</strong>, divided throughout the working hours.</p><p>Career Growth</p><p>Possible career progression includes moving from a Support position toward roles such as <strong>Senior Support or Team Leader</strong>.</p><p>Employees are also expected to:</p><ul><li>Respect working hours and schedules.</li><li>Be punctual and reliable.</li><li>Follow company policies and procedures.</li><li>Take proper care of company equipment and office facilities.</li><li>Respect colleagues, supervisors, and team leaders.</li><li>Maintain professional conduct at all times.</li></ul><p>Hiring Process</p><p>The recruitment process includes:</p><ol><li>First interview with the <strong>HR Department</strong></li><li>Second interview with the <strong>Project Manager</strong></li><li>Training period</li><li>Probation period</li><li>Official onboarding upon successful completion</li></ol><p><strong>Probation period: 3 months.</strong></p><p>&nbsp;</p><p><strong>Position Details</strong></p><p><strong>Position:</strong> Spanish-Speaking Technical Support<br><strong>Employment Type:</strong> Full-time<br><strong>Work Model:</strong> Office-based<br><strong>Language:</strong> Spanish<br><strong>Age Range:</strong> 24–28 years old<br><strong>Location:</strong> Office-based position</p>

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

Medical Representative – Bekaa <br>Job Summary <br> <br>We are looking for a motivated and results-oriented Medical Representative to join our team and cover the Bekaa region. The Medical Representative will be responsible for promoting the company’s products to healthcare professionals, developing strong customer relationships, achieving sales targets, and ensuring effective territory coverage. <br> <br>Key Responsibilities <br>Promote and present the company’s pharmaceutical and healthcare products to doctors, pharmacies, hospitals, and other healthcare professionals. <br>Develop and maintain strong professional relationships with healthcare providers. <br>Conduct regular daily visits according to the assigned territory and visit plan. <br>Present product information clearly and professionally and respond to customers’ questions. <br>Achieve assigned monthly and quarterly sales targets. <br>Identify new business opportunities and develop the assigned territory. <br>Monitor market trends, competitor activities, and customer feedback. <br>Follow up on product availability and ensure effective product coverage within the territory. <br>Prepare and submit regular visit, sales, and territory reports. <br>Maintain accurate records of customer visits, orders, and market information. <br>Coordinate with the Field Manager and other team members to ensure effective territory management. <br>Participate in company meetings, product training, and promotional activities. <br>Ensure professional representation of the company at all times. <br>Follow company policies, procedures, and reporting requirements. <br>Territory <br> <br>Bekaa – including assigned cities, towns, pharmacies, hospitals, and medical centers within the territory. <br> <br>Requirements <br>Bachelor’s degree in Pharmacy, Biology, Medical Sciences, Business, or a related field. <br>Previous experience as a Medical Representative or in pharmaceutical/medical sales is preferred. <br>Strong communication and negotiation skills. <br>Good presentation and interpersonal skills. <br>Target-oriented and self-motivated. <br>Ability to build and maintain strong customer relationships. <br>Good knowledge of the Bekaa market is an advantage. <br>Ability to work independently and manage daily field activities efficiently. <br>Good reporting and organizational skills. <br>Valid driving license and availability to travel within the assigned territory. <br>What We Offer <br>Competitive salary package. <br>Transportation/car allowance according to company policy. <br>Commission/incentive scheme based on performance. <br>NSSF coverage according to company policy. <br>Professional training and development opportunities. <br>Career growth opportunities within the company

The Merchandiser is responsible for ensuring that products are presented in an appealing way, maximizing sales potential in retail environments. This role involves planning and executing product displays, maintaining inventory levels, and working closely with sales teams to enhance the customer shopping experience. <br>Key Responsibilities: <br>o Create and maintain visually appealing product displays in stores to attract customers and increase sales. <br>o Implement planograms and merchandising guidelines provided by the company. <br>o Ensure that all products are well-organized, clean, and properly labeled with pricing and promotional information. <br>o Monitor stock levels and ensure that products are adequately stocked on shelves. <br>o Work with the supply chain or warehouse teams to manage product replenishment and prevent stockouts or overstock situations. <br>o Conduct regular inventory checks to identify slow-moving or out-of-stock items and take corrective actions. <br>o Adjust merchandising strategies based on sales performance and customer feedback. <br>o Prepare reports on merchandising activities and inventory levels. <br>o Communicate effectively with store staff to ensure merchandising plans are understood and implemented correctly. <br>o Conduct store visits and market research to gather insights on merchandising practices and customer behavior. <br>o Provide feedback to management on potential improvements to product assortment and merchandising strategies. <br>o Ensure that product displays contribute to a positive shopping experience for customers. <br>o Respond to customer inquiries about product location, features, or promotions. <br>o Work to create a shopping environment that reflects the brand’s identity and meets customer expectations. <br>o Ensure that all merchandising activities comply with company policies and brand standards. <br>o Maintain a clean and organized work area, including stockrooms and display areas. <br>o Adhere to safety regulations and store policies during merchandising activities. <br> <br>Needed Skills; <br>• Strong attention to detail and creativity in product display. <br>• Excellent organizational and time-management skills. <br>• Proficiency in using merchandising software, inventory management systems, and Microsoft Office Suite. <br>• Experience in retail, merchandising, or a related field. (not a must) <br>• High school diploma or equivalent

<p><b>Key Responsibilities</b></p><ul><li>Lead, mentor, coach, and develop the Customer Support team, fostering a high-performance and customer-centric culture.</li><li>Recruit, onboard, train, and evaluate Customer Support team members, ensuring continuous development and performance management.</li><li>Oversee the day-to-day operations of the Customer Support Department, ensuring service quality, operational efficiency, and adherence to Service Level Agreements (SLAs).</li><li>Manage complex client inquiries, complaints, and escalations, ensuring timely and professional resolution.</li><li>Oversee customer support activities across all communication channels, including phone, email, live chat, WhatsApp, and CRM platforms.</li><li>Supervise the onboarding process for both individual and corporate clients, ensuring completeness, accuracy, and compliance with internal procedures.</li><li>Oversee KYC and AML reviews, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and ongoing monitoring in accordance with internal policies and applicable regulatory requirements.</li><li>Ensure the timely preparation and submission of regulatory reports, questionnaires, and other reporting obligations required by regulatory authorities.</li><li>Oversee payment operations, including client deposits, withdrawals, payment investigations, reconciliation support, and coordination with internal Finance and Operations teams.</li><li>Coordinate with Compliance, Finance, Dealing, IT, and other internal departments to ensure the timely resolution of operational and client-related matters.</li><li>Develop, maintain, and enforce customer support procedures, policies, and standard operating procedures (SOPs).</li><li>Monitor customer support KPIs and operational metrics, including response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and present daily, weekly, monthly, quarterly, and ad hoc management reports covering customer support performance, onboarding statistics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other operational metrics.</li><li>Conduct quality assurance reviews of customer interactions and provide regular coaching and feedback to maintain high service standards.</li><li>Maintain accurate records and ensure the confidentiality and integrity of client information in accordance with company policies and regulatory requirements.</li><li>Support internal and external audits by providing documentation, reports, and operational information as required.</li><li>Perform any other duties reasonably assigned by senior management.</li></ul>

Key Responsibilities <br>• Lead, mentor, coach, and develop the Customer Support team, fostering a high-performance and customer-centric culture. <br>• Recruit, onboard, train, and evaluate Customer Support team members, ensuring continuous development and performance management. <br>• Oversee the day-to-day operations of the Customer Support Department, ensuring service quality, operational efficiency, and adherence to Service Level Agreements (SLAs). <br>• Manage complex client inquiries, complaints, and escalations, ensuring timely and professional resolution. <br>• Oversee customer support activities across all communication channels, including phone, email, live chat, WhatsApp, and CRM platforms. <br>• Supervise the onboarding process for both individual and corporate clients, ensuring completeness, accuracy, and compliance with internal procedures. <br>• Oversee KYC and AML reviews, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and ongoing monitoring in accordance with internal policies and applicable regulatory requirements. <br>• Ensure the timely preparation and submission of regulatory reports, questionnaires, and other reporting obligations required by regulatory authorities. <br>• Oversee payment operations, including client deposits, withdrawals, payment investigations, reconciliation support, and coordination with internal Finance and Operations teams. <br>• Coordinate with Compliance, Finance, Dealing, IT, and other internal departments to ensure the timely resolution of operational and client-related matters. <br>• Develop, maintain, and enforce customer support procedures, policies, and standard operating procedures (SOPs). <br>• Monitor customer support KPIs and operational metrics, including response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity. <br>• Prepare and present daily, weekly, monthly, quarterly, and ad hoc management reports covering customer support performance, onboarding statistics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other operational metrics. <br>• Conduct quality assurance reviews of customer interactions and provide regular coaching and feedback to maintain high service standards. <br>• Maintain accurate records and ensure the confidentiality and integrity of client information in accordance with company policies and regulatory requirements. <br>• Support internal and external audits by providing documentation, reports, and operational information as required. <br>• Perform any other duties reasonably assigned by senior management

Role Purpose: <br>Ensures full availability of company products. Maintains proper presentation & merchandising of all brands <br> <br>Key Accountabilities <br> <br>• Maintain the interest of the company as a priority, and ensure extreme integrity and honesty in dealing with customers, colleagues, and superiors <br>• Establishing and maintaining good working relationship with Key Account’s staff, floor as well as warehouse staff <br>• Ensures the proper implementation of contractual shelf shares as per company’s agreement with key accounts <br>• Implements plano-grams as per company’s guidelines <br>• Monitors continuously the stock level in the outlet and coordinates the replenishment with his direct superior <br>• Have a thorough up-to-date knowledge of all the products within the company portfolio <br>• Have a thorough and up-to-date knowledge of competitive products and activities in the market <br>• Monitor the expiry dates of FDC products submit bi-monthly reports <br>• Ensure visibility, inviting appearance, & cleanliness of our products <br>• Managing shelf spaces in the most beneficial way <br>• Strictly adhere to the company operational policies and regulations while performing the tasks: Such as HR policies (working hours/No less than 80% of the time in the field, leave the office no later than 9:30 am, general appearance and dress code), Finance policies, meetings, and reporting <br>• Prepares, daily, a merchandize report and submits it to Merchandising. The report will include outlets visited, activities performed, price compliance and competitive information <br> <br>Qualifications: <br>• Intermediate <br>Experience <br>• None <br> <br>Skills and Knowledge <br>• Languages: Arabic and English Level 1 <br>• Computer: None <br> <br> <br>Competencies <br>• Leading and Deciding <br>• Deciding and Initiating Action <br>• Leading and Supervising <br>• Supporting and Cooperating <br>• Working with People <br>• Adhering to Principles and Values <br>• Interacting and Presenting <br>• Relating and Networking <br>• Persuading and Influencing <br>• Presenting and Communicating Information <br>• Analysing and Interpreting <br>• Writing and Reporting <br>• Applying Expertise and Technology <br>• Analysing <br>• Creating and Conceptualising <br>• Learning and Researching <br>• Creating and Innovating <br>• Formulating Strategies and Concepts <br>• Organising and Executing <br>• Planning and Organising <br>• Delivering Results and Meeting Customer Expectations <br>• Following Instructions and Procedures <br>• Adapting and Coping <br>• Adapting and Responding to Change <br>• Coping with Pressure and Setbacks <br>• Enterprising and Performing <br>• Achieving Personal Work Goals and Objectives <br>• Entrepreneurial and Commercial Thinking

Summary: <br>We are seeking an experienced and dynamic Senior Salesperson to join our community. The ideal candidate will have a proven track record in sales, particularly in the real estate or property management sector, and possess excellent communication and negotiation skills. This role involves driving sales growth, building strong client relationships, and contributing to the overall success of our community <br>Key Responsibilities: <br> <br>• Develop and implement effective sales strategies to achieve and exceed sales targets. <br>• Identify and pursue new business opportunities <br>• Analyze market trends and competitor activities to stay ahead of industry developments. <br>• Build and maintain strong, long-term relationships with clients, stakeholders, and partners. <br>• Provide exceptional customer service, addressing client needs and concerns promptly and professionally. <br>• Conduct regular meetings with clients to ensure satisfaction and identify opportunities for upselling or cross-selling. <br>• Generate leads and convert them into sales through proactive outreach, networking, and follow-ups. <br>• Prepare and deliver compelling sales presentations and proposals to potential clients. <br>• Negotiate contracts and close sales deals to achieve revenue goals. <br>• Work closely with the property management team to ensure seamless service delivery and client satisfaction. <br>• Mentor and support junior sales staff, sharing best practices and providing guidance as needed. <br>• Maintain accurate records of sales activities, client interactions, and progress towards targets. <br>• Prepare regular sales reports and forecasts for management. <br>• Analyze sales data to identify trends, challenges, and opportunities for improvement. <br> <br>Qualifications: <br>• Bachelor’s degree in business, Marketing or a related field. <br>• Minimum of 5 years of experience in sales, preferably in the real estate or property management sector. <br>• Proven track record of meeting or exceeding sales targets. <br>• Strong understanding of the community/property management industry. <br>• Excellent communication, negotiation, and interpersonal skills. <br>• Ability to work independently and as part of a team. <br>• Proficiency in CRM software and Microsoft Office Suite. <br> <br>Skills: <br>• Strategic thinking and planning. <br>• Customer-focused with strong relationship-building abilities. <br>• Effective presentation and proposal writing skills. <br>• Strong problem-solving and decision-making capabilities. <br>• High level of motivation and drive to achieve results