Admin Assistant Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the Delivery &amp; Tinting Supervisor, the Counter Delivery Officer will prepare, double check and dispatch products to customer as per invoice.</p><p>Collect items from shelves based on invoice details: number, size, color, quantity, and brands.</p><p>Group items correctly for delivery.</p><p>Ensures that orders are accurate and delivered with client s signature approval.</p><p>Deliver order items to client s car if applicable.</p><p>Plan and monitor product storage and dispatch.</p><p>Perform stocking duties and ensure restocking of each product pulled from the shelves.</p><p>Monitor stock control systems and process specific orders.</p><p>Coordinate processes between counter and tinting.</p><p>Perform other general duties as needed (cleanliness of the delivery zone ...).</p><p>Document delivery complaints and mistakes in a predefined database.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Good knowledge of both English and Arabic (reading and writing).</p><p>Active personality.</p><p>Excellent Customer Service values. </p><p>Strong organizational skills, detail oriented, and the ability to handle multiple priorities.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong></span></p><br><p><span><strong>InterContinental Mzaar Lebanon Mountain Resort and Spa</strong>, a proud <strong>Great Place to Work Certified™</strong> hotel, is looking for a <strong>Receiving Agent</strong> to join our dynamic team!</span></p><br><p><span>The InterContinental Mzaar is located in the heart of the Lebanese Mountains, with 140 rooms and suites along with a variety of F&amp;B outlets and banquet facilities in Lebanon.</span></p><br><p><span>As a Receiving Agent, you will play a key role in maintaining the integrity of our supply chain by ensuring all goods are received, verified, and handled with accuracy and care.</span></p><br><p><span><strong>Your day-to-day:</strong></span></p><br><ul><li><p><span>Receive and inspect deliveries against purchase orders and invoices.</span></p><br></li><li><p><span>Ensure quality, quantity, and condition of all incoming goods meet required standards.</span></p><br></li><li><p><span>Coordinate with Purchasing and departments for timely delivery and distribution.</span></p><br></li><li><p><span>Maintain accurate records of all received items.</span></p><br></li><li><p><span>Ensure proper storage and handling in line with hygiene and safety standards, report discrepancies, damages, or shortages promptly.</span></p><br></li><li><p><span>Support inventory control and stock management processes.</span></p><br></li><li><p><span>Support in administrative skills, projects and data entry.</span></p><br></li></ul><p><span><strong>What do we need from you?</strong></span></p><br><ul><li><p><span>Diploma or certification in accounting, hospitality or a related field.</span></p><br></li><li><p><span>Minimum 1 year of experience in data entry or similar role.</span></p><br></li><li><p><span>Strong interpersonal and motivational skills.</span></p><br></li><li><p><span>Fluency in English and Arabic.</span></p><br></li><li><p><span>Professional appearance and positive attitude.</span></p><br></li><li><p><span>Computer literacy and basic administrative skills.</span></p><br></li></ul><p><span><strong>What you can expect from us:</strong></span></p><br><p><br><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></p><br><p><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.</span></p><br><br> </div>

Handle purchasing activities from local and foreign suppliers and ensure that purchased items are both cost-efficient and of high quality. <br>- Maintain positive and efficient supplier relations <br>- Research and evaluate prospective suppliers <br>- Evaluate supply options and review available records <br>- Plan for the timely purchase of products, services and supplies according to the company’s needs <br> - Receive all purchasing needs and requests from the different departments of the company <br>- Collaborate with key internal stakeholders to ensure clarity of the specifications and expectations <br>- Negotiate purchase terms and conditions with suppliers to optimize the transactions <br>- Follow up on orders and ensure timely delivery <br>- Check that all purchases comply with department’s requests and company’s standards <br>- Issue and maintain accurate purchase records and reports including cost analysis, tracking of the purchasing operation and supplier information <br>- Coordinate with inventory control to determine and monitor inventory needs <br>- Report regularly to supervisor on execution challenges, supplier’s service, market indicators, etc

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Grow the CashUnited customer network by providing excellent customer service and a warm welcome.</p><p>Resolve customer complaints promptly and professionally, following up with the branch supervisor until the issue is fully resolved.</p><p>Communicate with the IT and Operations departments to report and resolve errors.</p><p>Propose solutions to enhance shop productivity and efficiency.</p><p>Submit daily reports to the branch supervisor.</p><p>Follow consistently the established "branch workflow" procedures.</p><p>Emphasize that the branch is directly managed by the company.</p><p>Ensure compliance with all relevant regulations and company policies, including those set by the Compliance department.</p><p>Safeguard company funds and prevent their misuse for personal purposes.</p><p>Record accurately all transactions in the system.</p><p>Report any malfunctions in security equipment (cameras, alarm pin code, push button, key combination, etc.) to the Administration department.</p><p>Cover other branches employees in their leaves.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration or any related field.</p><p>1 to 2 years of experience in the field is preferable</p><p></p></section>

<p>We're Hiring: Front Office Receptionist (Flexible Shift)</p><p>Middle Beach Hotel - Jounieh is looking for a professional, organized, and customer-focused Front Office Receptionist to join the team.</p><p>Key Responsibilities:</p><ul><li>Welcome and assist guests and visitors in a friendly and professional manner.</li><li>Handle incoming calls, emails, and inquiries.</li><li>Manage check-ins and check-outs efficiently.</li><li>Process reservations and maintain accurate records.</li><li>Coordinate with other departments to ensure excellent guest service.</li><li>Perform general administrative and front desk duties.</li></ul><p>Requirements:</p><ul><li>Previous experience in front office, reception, customer service, or hospitality is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Good computer skills and familiarity with Microsoft Office.</li><li>Ability to work independently and multitask in a fast-paced environment.</li><li>Professional appearance and positive attitude.</li><li>Fluency in English is required; Arabic is essential.</li></ul><p>Working Shift PM (4PM - 12AM)</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in front office, reception, customer service, or hospitality is preferred.</p><p>Strong communication and interpersonal skills.</p><p>Good computer skills and familiarity with Microsoft Office.</p><p>Ability to work independently and multitask in a fast-paced environment.</p><p>Professional appearance and positive attitude.</p><p>Fluency in English is required; Arabic is essential.</p>

<p>Prepare and issue job offers and contracts.</p><p>Maintain proper documentation and records</p><p>Monitor certification and license renewals.</p><p>Track customer support hours and coordinate with internal teams.</p><p>Coordinate meetings, workshops, and client site visits.</p><p>Prepare quotations and commercial offers.</p><p>Follow up with clients regarding offer approvals.</p><p>Coordinate collections and payment follow-ups.</p><p>Prepare and review daily TMS reports.</p><p>Coordinate with the Marketing Team on ongoing activities.</p><p>Assist in organizing company events, meetings, and logistics.</p><p>Follow up on office IT-related issues with the technical team.</p><p>Coordinate office equipment procurement, maintenance, and supplies management.</p><p>Maintain office inventory and ensure smooth day-to-day administrative operations.</p><p><br></p><p><b>Qualifications</b></p><p>Bachelor's degree in business administration, Management, or a related field.</p><p>Fresh graduate or up to one year of relevant experience.</p><p>Excellent organizational and time management skills.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).</p><p>Ability to manage multiple tasks and meet deadlines.</p><p>A proactive attitude, attention to detail, and willingness to learn.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a motivated and detail-oriented Cost Controller Trainee to join our team. This is an excellent opportunity for recent graduates or candidates seeking to build a career in Cost Control, Inventory Management, Accounting, and Financial Analysis within the hospitality and restaurant industry.</p><p>Key Responsibilities</p><ul><li>Assist in monitoring food, beverage, and operational costs.</li><li>Support inventory counts and stock reconciliation processes.</li><li>Review inventory transactions and data entries for accuracy.</li><li>Assist in preparing cost control reports and analyses.</li><li>Help investigate inventory variances and discrepancies.</li><li>Verify purchase invoices and pricing information.</li><li>Maintain accurate records and documentation.</li><li>Coordinate with Operations, Purchasing, Warehouse, and Accounting departments.</li><li>Perform administrative and data-entry tasks related to cost control activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or currently pursuing a degree in Accounting, Finance, Business Administration, Hospitality Management, or a related field.</li><li>Fresh graduates are encouraged to apply.</li><li>Strong analytical and numerical skills.</li><li>Good knowledge of Microsoft Excel.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to learn quickly and work in a fast-paced environment.</li><li>Good communication and teamwork skills.</li></ul><p></p></section>

<p>1. Supervise, monitor, coach and support customer service team performance and activities.<br>2. Ensure all incoming and outgoing customer communications are timely, courteous and effective.<br>3. Resolve escalated complaints and/or report to concerned manager.<br>4. Respond promptly and professionally to customer inquiries through various channels (phone, email, chat, social media).<br>5. Regularly audit customer database to identify and deactivate inactive or duplicate customers, helping maintain accurate reporting and route planning.<br>6. Serve as the communication bridge between customer service and Sales and Distribution teams.<br>7. Generate and analyze reports on complaint trends, sales, subscription, customers transactions, etc<br>8. Support the activation of new subscriptions by verifying details, ensuring no duplication of customers is done.<br>9. Support in sourcing and contacting of new customers, local and international.<br>10. Manage tenders and quotations with concerned parties, ensuring complete documentation and accurate information submission.<br>11. Monitor team performance including response time, first call resolution time, and average handling time.<br>12. Collaborate with other departments to ensure a continuous customer experience.<br>13. Stay up to date on company policies, procedures, and product/service offerings and ensure team follow same.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>We are an established Odoo ERP implementation partner delivering business-critical ERP projects across multiple industries. We are hiring a Project Manager to own end-to-end delivery governance of Odoo ERP projects. This is not a coordination role. This role owns scope, timeline, budget, and client outcomes . You will work with Business Analysts, Functional Consultants, Developers, and Clients , ensuring projects are delivered on time, within budget, and within scope , while enforcing our delivery framework and standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of project management experience in ERP, software, or product development</li><li>Proven experience managing ERP projects (Odoo experience is a strong advantage)</li><li>Hands-on experience managing: Project scope and change Budgets and delivery margins Client-facing delivery</li><li>Strong understanding of: ERP / software lifecycle Hybrid Agile / Waterfall delivery models</li><li>Experience coordinating cross-functional teams (functional + technical)</li><li>Excellent client communication and stakeholder management skills</li><li>Strong organizational, analytical, and problem-solving skills</li><li>Bachelor s degree in Business, MIS, Engineering, or related field</li><li>Nice to Have Experience managing Odoo ERP implementations PMP or equivalent project management certification Experience with project management tools (Odoo, Jira, MS Project, ClickUp, etc.) Commercial awareness and margin-driven delivery mindset</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hiring a Floor Manager for a wine-forward dining concept in Lebanon who will play a central role in shaping the guest experience and daily operations of the venue. The ideal candidate is a natural host with strong hospitality instincts, capable of creating a welcoming atmosphere, building relationships with guests, and leading the floor team while ensuring smooth operations.</p><p>Key Responsibilities</p><ul><li>Supervise and coordinate service during operations</li><li>Lead, support, and motivate the waitstaff</li><li>Ensure smooth communication between floor and kitchen</li><li>Monitor service quality and maintain presentation standards</li><li>Welcome and seat guests with warmth and professionalism, and manage reservations and table allocation</li><li>Build lasting relationships with regular customers, create a warm, lively, and memorable atmosphere</li><li>Ensure attentive and personalized service at all times</li><li>Handle guest feedback and complaints with composure</li><li>Guide guests through wine selection and food pairings</li><li>Promote featured wines, tastings, and events</li><li>Support ongoing wine education within the team</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of hospitality or restaurant management experience</p><p>Strong leadership and communication skills</p><p>Passion for hospitality and guest experience</p><p>Wine knowledge is a strong advantage</p><p>Fluent Arabic and English French is a plus</p><p></p></section>

<p><h4>Position summary</h4> <p>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.</p> <p>Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials).</p> <p>Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p>Liban Lait S.A.L. is looking for an experienced LWR Supervisor to oversee the daily operation, monitoring, and performance of our Liquid Waste Recovery (LWR) system at the dairy farm.</p><p>Key Responsibilities:</p><ul><li>Supervise daily LWR operations and operators.</li><li>Monitor treatment performance, flow rates, tank levels, pH, TSS, TDS, and water recovery.</li><li>Ensure proper operation of pumps, mixers, filters, dosing systems, presses, and related equipment.</li><li>Manage chemical dosing, consumption, and safe handling.</li><li>Conduct daily equipment inspections and coordinate maintenance activities.</li><li>Identify operational issues and perform basic troubleshooting.</li><li>Maintain accurate operational and maintenance records.</li><li>Ensure compliance with SOPs, safety procedures, and environmental requirements.</li><li>Train and guide operators on proper system operation and safety.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical diploma with strong practical experience in wastewater treatment.</p><p>Experience in wastewater/water treatment, industrial utilities, dairy/food &amp; beverage wastewater, agricultural waste, or liquid waste recovery.</p><p>Hands-on knowledge of wastewater treatment equipment and processes.</p><p>Practical understanding of pumps, piping, chemical dosing, filtration, clarification, solid-liquid separation, and Reverse Osmosis (RO).</p><p>Strong supervisory, problem-solving, and organizational skills.</p>

<p>Job Duties:<br> - Prepare orders and deliver to delivery and reception supervisor every morning and sometimes afternoon in case any truck comes early<br> - Follow up the cleanliness of the warehouse daily<br> - Prepare list of items needed to warehouse in order to have full quantities to avoid any missing products needed to preparation<br> - Checkup dates of products needed to be loaded by FIFO<br> - Prepare Cash van inventory every 2 weeks for four drivers <br> - Prepare Near expiry and surplus drivers inventory weekly and send it by mail to accounting department<br> - Prepare Local inventory by counting all items existing in the warehouse monthly in the low season and yearly at the end of each year<br> - Received returns from warehouse keeper and distribute to the right place<br> - Check goods needed to be repaired with changing boxes and cartons <br> - Fix boxes and repair offers to be able to be sent to market<br> - Follow up damaged products from porters and check if we can fix</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years' experience in similar position</li><li>Basic Computer skills</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an IT Supervisor your role will include key responsibilities such as:<br><br>• Monitor the operation and security of all computer hardware and ensure that it is operating properly<br>• Serve as primary contact for all servicing of computers, printers, etc.<br>• Maintain a sufficient inventory of all office and computer supplies<br>• Maintain all hardware and software logs updated as per departmental working procedures<br>• Maintain the documentation of all hardware configuration and inventory<br>• Maintain the documentation of the telephone system configuration and all MPT lines<br>• Understand all the department working procedures and perform the related tasks as described<br>• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.<br>• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)<br>• Respond to all users request and provide them with adequate support</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

<p><h4>Store Supervisor Activities</h4> <p>Managing staff within the store, coordinating the shipping of goods, setting up displays, and assisting customers and staff during business hours.</p> <ul> <li>Manage retail staff, including cashiers and people working on the floor.</li> <li>Ensure pricing is correct.</li> <li>Work on store displays.</li> <li>Coach, counsel, train, and discipline employees.</li> <li>Evaluate on-the-job performance.</li> <li>Ensure merchandise is clean and ready to be displayed.</li> <li>Maintain inventory and ensure items are in stock.</li> <li>Keep up with fluctuating supply and demand.</li> <li>Ensure promotions are accurate and merchandised to the company’s standards.</li> <li>Ensure standards for quality, customer service and health and safety are met.</li> <li>Collect local competitors’ prices.</li> <li>Maintain store's cleanliness and health and safety measures.</li> <li>Organize and distribute staff schedules.</li> <li>Help retail sales staff achieve sales targets.</li> <li>Handle customer questions, complaints, and issues.</li> </ul> <h4>Requirements</h4> <p><strong>Educational Qualifications:</strong> High School Diploma</p> <p><strong>Work Experience:</strong> Minimum of 0-2 years of experience in the same or related field</p> <p><strong>Behavioural Competencies:</strong></p> <ul> <li>Reporting skills</li> <li>Microsoft Office skills</li> <li>Managing processes</li> <li>Organization</li> <li>Analyzing information</li> <li>Professionalism</li> <li>Communication skills</li> <li>Problem solving</li> <li>Supply management</li> <li>Inventory control</li> <li>Verbal communication</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The Credit Supervisor is responsible for overseeing the credit management process within the organization to ensure timely collection of outstanding balances and minimize credit risk.<br><br>Job Responsibility:<br>- Supervise a team of credit specialists and collectors to ensure effective credit management and timely collections.<br>- Review and analyze credit applications to determine credit worthiness.<br>- Develop and implement credit policies and procedures to mitigate credit risk.<br>- Monitor outstanding balances and aging reports to prioritize collections efforts.<br>- Communicate with customers to resolve credit issues and negotiate payment plans.<br>- Prepare regular reports on credit performance and collections activities for management review.<br>- Collaborate with sales and finance teams to streamline credit processes and improve cash flow.<br><br>Candidate Requirements:<br>- Bachelor's degree in Finance, Accounting, or related field.<br>- Proven experience in credit management, preferably in a supervisory role.<br>- Strong knowledge of credit principles, policies, and procedures.<br>- Excellent analytical and problem-solving skills.<br>- Effective communication and negotiation abilities.<br>- Ability to lead and motivate a team.<br>- Proficiency in using credit management software and MS Excel.</p> </div>

<p>We're looking for a Marketing Executive to coordinate with the Zeal marketing team at Forward MENA across day-to-day marketing and communications activities, helping execute campaigns, manage channels, and support the pipeline that turns awareness into enrollments.</p><p>This is a hands-on role for someone who can work across content, digital campaigns, social media, reporting, and coordination with internal teams, agencies, and external partners. The ideal candidate is organized, proactive, comfortable working with data, and able to take ownership of projects from planning through execution.</p><p><strong>Responsibilities:</strong></p><ul><li>Support the implementation of Forward MENA's marketing and communications strategy in coordination with the Zeal team, covering both organic and paid channels.</li><li>Maintain and manage the annual content calendar across relevant channels.</li><li>Support the development and execution of content aligned with Forward MENA's brand voice and objectives.</li><li>Manage Forward MENA's digital presence across Instagram, LinkedIn, the website, and other relevant channels.</li><li>Monitor and manage social media inboxes, comments, and messages, ensuring timely and appropriate responses and escalation when needed.</li><li>Support the full funnel from awareness to enrollment and retention, tracking key KPIs such as leads, cost per lead/acquisition, and conversion.</li><li>Monitor campaign and funnel performance and identify opportunities for improvement.</li><li>Support the execution and optimization of paid social and digital campaigns, working with the media agency and internal teams where relevant.</li><li>Assist with testing audiences, creative, messaging, and offers, and help identify what is performing best.</li><li>Coordinate with the creative agency and internal stakeholders to ensure content and assets are delivered according to the calendar.</li><li>Review and coordinate creative assets to ensure they are aligned with brand and campaign requirements.</li><li>Maintain regular reporting and dashboards covering acquisition, funnel, and channel performance.</li><li>Contribute to weekly and monthly performance reviews and translate findings into recommendations and next steps.</li><li>Use program and cohort data to support audience targeting and campaign optimization.</li><li>Coordinate communications and reporting requirements with multiple donors and funding partners, ensuring deadlines, deliverables, and follow-ups are properly managed.</li><li>Support the team in preparing donor-related updates, marketing materials, campaign information, and other requested reporting.</li><li>Coordinate with internal teams, agencies, partners, and other stakeholders to ensure marketing activities are delivered smoothly and on time.</li></ul><p><strong>Tools You'll Use:</strong></p><ul><li>Advertising: Meta Ads Manager and other ad platforms</li><li>Analytics &amp; BI: Power BI or comparable tools; web and social analytics</li><li>Forms &amp; data: Google Forms, Google Workspace</li><li>Social: LinkedIn, Instagram, and others</li><li>Web &amp; content: Website CMS, Linktree, and similar tools</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>3 5 years of experience in marketing, communications, digital marketing, or a related field.</li><li>Experience managing and executing multi-channel marketing activities.</li><li>Practical experience with social media platforms, content planning, and digital campaigns.</li><li>Experience supporting or managing paid social/digital campaigns and understanding key metrics such as CPL, CPA, conversion, and ROAS.</li><li>Hands-on ability to work with advertising platforms such as Meta Ads Manager.</li><li>Experience managing content calendars and coordinating content production.</li><li>Strong organizational and project-management skills, with the ability to manage multiple priorities and deadlines.</li><li>Strong analytical skills and comfort working with dashboards and campaign performance data.</li><li>Excellent written and verbal communication skills.</li><li>Ability to coordinate effectively with external agencies and internal stakeholders.</li><li>Ability to manage multiple donor and partner relationships, follow up on requirements, and ensure deliverables are completed on time.</li><li>Proactive, detail-oriented, and comfortable working in a fast-paced environment.</li></ul><p><strong>Skills:</strong></p><ul><li>Experience in education, career development, training, or another enrollment-driven sector.</li><li>Experience building Power BI or comparable performance dashboards.</li><li>CRM and marketing automation / lead-nurture familiarity.</li><li>Conversion-rate optimization experience.</li><li>Experience working with donors, development partners, or funded programs.</li><li>Familiarity with donor reporting and partner communications.</li><li>Enough creative literacy to brief and review design and video content with precision.</li></ul>

<p>The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives. The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories. The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market.</p><p><b><br></b></p><p><b>Key Accountabilities</b></p><p>1. Sales Strategy &amp; Business Growth</p><p>Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives. Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category. Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion. Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks. Develop action plans to close performance gaps and accelerate growth. Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline.</p><p>2. Sales Team Leadership</p><p>Lead, coach and develop the sales team to deliver consistent commercial performance. Establish clear individual and team KPIs, targets and performance expectations. Conduct regular performance reviews and provide constructive coaching and feedback. Monitor field activity, customer visits, sales productivity and territory coverage. Identify capability gaps and implement appropriate training and development initiatives. Build a high-performance culture based on accountability, ownership, customer focus and results.</p><p>3. Distribution &amp; Route-to-Market Excellence</p><p>Ensure effective market coverage across Lebanon and maximize product availability at point of sale. Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels. Optimize territory allocation, customer segmentation and sales routes. Identify white spaces and underpenetrated territories or customer segments. Ensure sales representatives execute agreed distribution, merchandising and visibility standards. Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment.</p><p>4. Key Account &amp; Customer Management</p><p>Develop and maintain strong relationships with strategic customers and key accounts. Lead commercial negotiations within approved company guidelines. Develop account plans for high-value customers and strategic accounts. Identify opportunities for increased listings, range expansion, promotions and cross-selling. Monitor customer satisfaction, service levels and commercial performance. Resolve escalated customer issues promptly and professionally.</p><p>5. Portfolio &amp; Brand Development</p><p>Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories. Ensure sales teams have strong product knowledge and can effectively communicate product value propositions. Identify opportunities to introduce new products and strengthen existing brands in the market. Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives. Monitor product performance by SKU, customer and channel and recommend corrective actions where required.</p><p>6. Sales Planning, Forecasting &amp; Reporting</p><p>Prepare accurate sales forecasts and rolling business projections. Monitor actual performance against budget and sales targets. Analyze sales performance by customer, territory, salesperson, SKU and channel. Provide management with regular sales reports, insights and recommendations. Establish a disciplined sales reporting framework based on accurate and timely data. Use sales analytics to identify trends, opportunities and performance gaps.</p><p>7. Commercial Excellence</p><p>Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies. Support margin improvement initiatives and minimize unnecessary commercial leakage. Monitor customer credit exposure and coordinate with Finance regarding overdue accounts. Ensure sales policies, approval procedures and reporting standards are consistently followed. Recommend improvements to sales processes, systems and controls.</p><p>8. Cross-Functional Collaboration</p><p>Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution. Coordinate sales forecasts with inventory and supply planning. Communicate market intelligence and customer requirements internally.</p>

Encogroup is currently hiring a Financial Controller. <br> <br>Key Responsibilities <br> <br>Accounting Operations: Manage the end-to-end accounting department, including accounts payable/receivable, payroll, inventory, and general ledger reconciliation. <br>Treasury Management: Cashflow and treasury optimization. <br>Financial Reporting & Auditing: Prepare and publish accurate monthly, quarterly, and annual financial statements with analysis. Lead the external audit processes. <br>Budgeting & Forecasting: Coordinate budget preparation, track variances. <br>Internal Control: Suggest & control policies and procedures, with a sense of mitigating risks. <br>Compliance & Tax: Ensure strict adherence to government regulations and accounting standards and oversee tax filings. <br>Reporting: Report to Finance Manager. <br> <br>Qualifications & Requirements <br>Education: A bachelor's degree in accounting, finance, or business administration is required. MBA is a plus. <br>Certification: Professional credentials such as a Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are preferred. <br>Experience: More than 13 years of experience in Accounting or Finance. <br>Age: Between 35 & 45 years. <br>Leadership & Collaboration. <br> <br>Note: candidates that match the above criteria are to send their CVs and qualifications to encogroup@encogroup.net

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Retail Media &amp; Partnerships Manager will be responsible for leading the development and growth of Toters Fresh's Retail Media business. The role will focus on building strategic partnerships with key suppliers, distributors, and brands, driving advertising revenue, maximizing supplier investment on the platform, and creating value through data-driven commercial and marketing solutions. The position will serve as the primary link between the Commercial and Marketing teams, ensuring strong alignment between supplier objectives, category priorities, and marketing execution. Working closely with Marketing, the Retail Media &amp; Partnerships Manager will oversee the planning, commercialization, and execution of all supplier-funded campaigns, visibility initiatives, and retail media products across the Toters Fresh ecosystem. Reporting directly to the Managing Director of Toters Fresh, this position will play a critical role in monetizing the platform's growing customer base and traffic, strengthening relationships with strategic partners, and contributing to the overall growth and profitability of the business.</p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic Partnership Management</strong></p><ul><li>Develop and manage senior-level relationships with key FMCG, beauty, household, pharmacy, and consumer goods suppliers.</li><li>Act as the primary point of contact for strategic partners and advertising agencies.</li><li>Build long-term joint business plans with major brands and distributors.</li><li>Identify new partnership opportunities that support both supplier growth and Toters Fresh commercial objectives.</li><li>Lead annual business reviews and partnership negotiations with key accounts.</li></ul><p><strong>Retail Media Revenue Growth</strong></p><ul><li>Own and deliver the Retail Media revenue targets for Toters Fresh.</li><li>Develop and commercialize advertising solutions across the platform, including banners, highlights, sponsored listings, checkout placements, kiosks, seasonal activations, and future media products.</li><li>Secure annual media commitments and marketing investments from suppliers and brand partners.</li><li>Design and negotiate tailored advertising packages that maximize value for both suppliers and Toters Fresh.</li><li>Continuously identify new monetization opportunities across the customer journey.</li></ul><p><strong>Commercial &amp; Marketing Coordination</strong></p><ul><li>Serve as the key point of coordination between the Toters Fresh Commercial team and the central Marketing team.</li><li>Ensure alignment between category priorities, supplier objectives, and marketing plans.</li><li>Translate commercial opportunities into actionable marketing initiatives and visibility plans.</li><li>Coordinate the planning and execution of supplier-funded campaigns, product launches, seasonal activations, and promotional events.</li><li>Ensure all visibility commitments and marketing deliverables are executed according to agreed timelines and quality standards.</li><li>Drive collaboration across Commercial, Marketing, CRM, Product, and Operations teams to maximize campaign effectiveness and business impact.</li></ul><p><strong>Commercial Insights &amp; Category Development</strong></p><ul><li>Leverage customer, category, and transactional data to provide actionable recommendations to suppliers and internal stakeholders.</li><li>Develop category growth strategies in collaboration with Commercial and Category Management teams.</li><li>Identify opportunities to improve assortment performance, visibility, promotional effectiveness, and customer penetration.</li><li>Support suppliers in increasing market share and sales performance on the platform.</li></ul><p><strong>Campaign Planning &amp; Execution</strong></p><ul><li>Lead the end-to-end planning and execution of supplier-funded marketing campaigns.</li><li>Coordinate closely with Marketing, Commercial, Product, CRM, and Operations teams to ensure flawless execution.</li><li>Oversee major seasonal activations, product launches, brand takeovers, and promotional events.</li><li>Ensure all supplier commitments and visibility agreements are executed according to plan.</li></ul><p><strong>Performance Management &amp; Reporting</strong></p><ul><li>Establish clear reporting frameworks for all Retail Media activities.</li><li>Monitor and analyze campaign performance, supplier ROI, customer engagement, and revenue generation.</li><li>Deliver regular performance reviews and strategic recommendations to both management and brand partners.</li><li>Drive continuous optimization of media products based on performance data and customer behavior insights.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7+ years of experience in Retail Media, Trade Marketing, Key Account Management, Category Management, FMCG, E-commerce, Advertising Sales, or related fields. Deep understanding of digital marketing, retail media, and consumer behavior. Strong analytical capabilities with the ability to translate data into commercial opportunities. Excellent stakeholder management and presentation skills, with experience engaging senior executives and decision-makers. Highly entrepreneurial, results-driven, and capable of building new business streams from the ground up. Experience within grocery, retail, FMCG, marketplace, or e-commerce environments is strongly preferred.</p><p></p></section>