Architectural supervisor Jobs in Lebanon

Requirements: <br>• Minimum of 2 years of experience in CRM support or Sales Operations. <br>• Hands-on experience with CRM systems such as Syncwise and/or Navision is preferred. <br>• Strong communication and coordination skills. <br>• Proficient in Microsoft Office, especially Excel and Outlook. <br>• Ability to work independently and handle multiple priorities. <br> <br>Job Description: <br> <br>• Strong ability to manage multiple tasks and prioritize effectively. <br>• Clear, concise, and professional communication, both written and verbal. <br>• Ability to juggle various administrative duties and meet deadlines. <br>• Efficiently managing schedules, meetings, and office tasks without oversight. <br>• Quick thinking to resolve minor conflicts or operational challenges with a focus on finding practical solutions. <br>• Professional and courteous demeanor when interacting with clients, visitors, and staff. <br>• Ability to handle sensitive or confidential information with the utmost care and professionalism. <br>• Comfortable working on multiple tasks simultaneously and adapting quickly to changing priorities. <br>• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software. <br>• Familiarity with pharmaceutical or healthcare sales processes. <br>• Experience in end-user training and support. <br>• Analytical mindset with attention to detail. <br>System Support & Vendor Coordination <br>• Follow up with the Syncwise Company for any technical issues or system malfunctions. <br>• Follow up with the Navision Company to resolve any operational issues related to the CRM. <br>• Address and resolve problems reported by medical representatives, salesmen, and supervisors related to the CRM systems

1. Collections & Cash Handling <br>•Receive daily cash and cheque collections from Van Sales Drivers. <br>•Verify collections against approved sales invoices, delivery notes, and collection sheets. <br>•Count, reconcile, and accurately record all received payments in the accounting/ERP system. <br>•Issue official receipts for all payments received and ensure proper acknowledgment by drivers. <br>2. Reconciliation & Control <br>•Reconcile daily collections with system Sales reports and driver documentation. <br>•Identify, investigate, and immediately report any discrepancies or shortages to the Branch Accountant and CCU Operator. <br>•Ensure that all collections are properly authorized, supported, and traceable. <br>3. Safekeeping & Deposits <br>•Safeguard all collected cash and cheques in the branch safe in line with security procedures. <br>•Prepare daily cash and cheque deposits in accordance with company timelines. <br>•Ensure deposits are complete, accurate, and supported by proper documentation. <br>4. Reporting & Documentation <br>•Prepare and submit daily collection and cash reports to the Finance and Control Departments. <br>•Maintain organized filing and archiving of all collection-related documents (receipts, invoices, deposit slips). <br>•Ensure documentation is readily available for Audits and internal reviews. <br>5. Coordination & Support <br>•Coordinate with van Dales Drivers, Sales Supervisors, and Control Teams to resolve collection issues. <br>•Support the Branch Accountant and Finance team during audits, spot checks, and reconciliations. <br>•Adhere strictly to company policies, ethical standards, and internal control procedures in all cash-related activities. <br>Undertake additional responsibilities as required, in line with the scope, level, and objectives of the role

The Production Manager will lead and optimize the full production lifecycle of products, ensuring efficiency, quality, cost control, and on-time delivery while building and managing a high-performing production team. <br> <br> <br>Core Responsibilities: <br> <br>Lead end-to-end production (assembly, wiring, finishing, packaging). <br>Plan and manage production schedules aligned with sales and project requirements. <br>Build, supervise, and develop the production team (technicians, engineers, and supervisors). <br>Ensure strict quality control and compliance with company and industry standards. <br>Optimize production processes, reduce waste, and improve productivity and margins. <br>Oversee prototypes and the transition from design to production. <br>Manage BOMs, production costing, material selection, and material utilization. <br>Coordinate with Sales, Design, Procurement, Logistics, and other cross-functional teams. <br>Ensure workshop organization, safety, housekeeping, and discipline. <br>Resolve production issues, delays, and technical bottlenecks. <br>Utilize the ERP system to manage production planning, inventory, work orders, and reporting. <br>Manage production operations across multiple manufacturing facilities, ensuring consistency, efficiency, and standardization. <br> <br> <br>Requirements: <br> <br>5–10 years of experience in a manufacturing or production environment. <br>Strong background in electrical systems or technical products. <br>Assembly-based production (not continuous manufacturing). <br>Production planning and scheduling. <br>Material selection and manufacturing processes. <br>Proven leadership experience managing production teams. <br>Experience with process optimization and Lean Manufacturing principles. <br>Hands-on experience using ERP systems in a manufacturing environment. <br>Demonstrated ability to manage operations across multiple facilities or production sites. <br>Hands-on leader, comfortable working in a workshop environment. <br>Experience in electronics, MEP, or related manufacturing industry is preferred

Role Description This is a full-time, on-site Salesperson role based in Dbayeh. The Salesperson will welcome customers, understand their needs, provide product recommendations, and guide them through the purchasing process while maintaining a high standard of service. Daily responsibilities include achieving individual and store sales targets, managing point-of-sale transactions, handling exchanges and returns, and maintaining visual merchandising and stock organization. The role also involves learning brand and product details, monitoring inventory levels, supporting promotional activities, and sharing customer feedback with the team to improve the overall shopping experience. The Salesperson will collaborate closely with colleagues and supervisors to ensure smooth store operations and consistent brand representation. <br> <br>Qualifications <br> <br> <br> <br>Strong customer service and interpersonal skills, with the ability to build rapport and maintain a welcoming store environment. <br>Sales and negotiation skills, including experience working with sales targets and upselling or cross-selling products. <br>Retail operations skills, such as basic point-of-sale usage, cash handling, and inventory/stock management. <br>Communication skills in English and Arabic (additional languages are an advantage), with clear and professional verbal interaction. <br>Interest in fashion, lifestyle brands, and visual merchandising, with attention to detail in product presentation. <br>Ability to work on-site in Zahle, including flexibility for weekends, holidays, and peak retail periods. <br>Team-oriented mindset, reliability, and a proactive approach to problem-solving and customer support. <br>Previous experience in retail or customer-facing roles is preferred; high school diploma or equivalent is required, further education in business, marketing, or fashion is a plus

<p>1. Collections &amp; Cash Handling_x000D_ Receive daily cash and cheque collections from Van Sales Drivers._x000D_ Verify collections against approved sales invoices, delivery notes, and collection sheets._x000D_ Count, reconcile, and accurately record all received payments in the accounting/ERP system._x000D_ Issue official receipts for all payments received and ensure proper acknowledgment by drivers._x000D_ 2. Reconciliation &amp; Control_x000D_ Reconcile daily collections with system Sales reports and driver documentation._x000D_ Identify, investigate, and immediately report any discrepancies or shortages to the Branch Accountant and CCU Operator._x000D_ Ensure that all collections are properly authorized, supported, and traceable._x000D_ 3. Safekeeping &amp; Deposits_x000D_ Safeguard all collected cash and cheques in the branch safe in line with security procedures._x000D_ Prepare daily cash and cheque deposits in accordance with company timelines._x000D_ Ensure deposits are complete, accurate, and supported by proper documentation._x000D_ 4. Reporting &amp; Documentation_x000D_ Prepare and submit daily collection and cash reports to the Finance and Control Departments._x000D_ Maintain organized filing and archiving of all collection-related documents (receipts, invoices, deposit slips)._x000D_ Ensure documentation is readily available for Audits and internal reviews._x000D_ 5. Coordination &amp; Support_x000D_ Coordinate with van Dales Drivers, Sales Supervisors, and Control Teams to resolve collection issues._x000D_ Support the Branch Accountant and Finance team during audits, spot checks, and reconciliations._x000D_ Adhere strictly to company policies, ethical standards, and internal control procedures in all cash-related activities._x000D_ Undertake additional responsibilities as required, in line with the scope, level, and objectives of the role.</p>

We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction. <br> <br>Responsibilities <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff. <br>Ensure exceptional customer service and promptly resolve guest concerns or complaints. <br>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations. <br>Control labor costs, food costs, and operating expenses while maximizing profitability. <br>Prepare and analyze daily, weekly, and monthly sales and operational reports. <br>Manage inventory levels, purchasing, and stock control to minimize waste and shortages. <br>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service. <br>Recruit, train, coach, and evaluate employees to maintain a high-performing team. <br>Develop staff schedules to ensure adequate coverage while controlling labor costs. <br>Implement company policies, operational procedures, and service standards. <br>Drive sales through promotional activities, upselling initiatives, and customer engagement. <br>Ensure compliance with company policies, food safety standards, and local regulations. <br> <br>Qualifications <br>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. <br>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager. <br>Experience managing an international cuisine restaurant is required. <br>Strong leadership, communication, and team management skills. <br>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management. <br>Strong problem-solving and decision-making abilities. <br>Proficiency in Microsoft Office and restaurant POS systems. <br>Ability to work flexible hours, including evenings, weekends, and holidays

Job Duties: <br>- Generate the SWOT & set objectives and action plan as appropriate. Quarterly Revision & Updates are needed. <br>- Define strategic objectives in coordination with marketing manager & commercial director <br>- Develop a detailed marketing plan and budget & present it to the marketing manager, Commercial Director & EVPs for approval. <br>- Weekly analyze the market visit reports provided by the merchandisers in addition to the competition report of the MSEC and send, by email, results & action plans to marketing manager, sales manager, commercial director & EVPs <br>- Assess & Follow up on the stock and sales reports versus forecast weekly for regular items and offers and share them, by email, with Production supervisors and manager, marketing manager, sales manager and commercial director <br>- Extract data of brand’s performance versus last year and the forecast <br>- Analyze the data of sales and old trade deals and discuss with sales manager to generate monthly trade offers <br>- Prepare all needed materials to ensure the production consumer offers, generate quota per salesman and follow up on appropriate execution, analyze and report results & deviations <br>- Coordinate with senior graphic designer and marketing agency to execute Point Of Sale Materials <br>- For new launches and campaigns, prepare price fishing report & conduct market research to set the positioning of the new item among competitors. Discuss price structure with the sales manager and propose it to commercial director for approval <br>- Conduct weekly market visit to check the situation and take necessary actions when needed <br>- Fill a report after the visit, send it by email to marketing manager, MSEC, commercial director & EVPs, and coordinate with the MSEC to ensure proper implementation of corrective actions <br>- Check & approve monthly Facebook/Instagram posts in coordination with the senior graphic designer <br>- Organize monthly budget spent on social media <br>- Attend local exhibition, take customer feedback, represent the company and make communication that meets with the brand’s image and guidelines <br> <br> <br>Qualifications: <br>- Bachelor degree in Marketing or any related field <br>- At least 4 years of experience in the food industry <br> <br> <br>Location: Zouk Mosbeh <br>Work Schedule: Monday till Friday - 7:30 AM till 17:00 PM

<p>Supervise, train, coach, and motivate the hostess team to deliver exceptional guest service and maintain the highest hospitality standards.</p><p>Manage the daily reservation system, ensuring accuracy, proper table allocation, and maximum restaurant capacity utilization.</p><p>Welcome and escort guests in a professional, courteous, and friendly manner, ensuring an outstanding first impression.</p><p>Coordinate table assignments and seating arrangements to optimize guest flow while balancing server sections fairly.</p><p>Monitor reservation schedules, waiting lists, walk-in guests, VIP bookings, and special requests to ensure efficient service.</p><p>Handle guest inquiries, complaints, and special requests professionally, escalating complex issues to the Restaurant Manager when necessary.</p><p>Maintain accurate guest profiles, preferences, and reservation history to enhance guest recognition and personalized service.</p><p>Coordinate closely with the Restaurant Manager, Floor Supervisors, Kitchen, Bar, and Service teams regarding table availability and service timing.</p><p>Ensure the reception area, entrance, waiting area, and hostess station remain clean, organized, and professionally presented at all times.</p><p>Monitor restaurant occupancy levels and communicate expected waiting times accurately to guests.</p><p>Prepare daily reservation reports and provide management with updates on occupancy, no-shows, cancellations, and guest trends.</p><p>Ensure all reservation channels (telephone, website, social media, email, and reservation platforms) are monitored and responded to promptly.</p><p>Assist in planning seating arrangements for private events, large groups, and special occasions.</p><p>Monitor hostess attendance, grooming, punctuality, and adherence to company policies and service standards.</p><p>Participate in recruitment, onboarding, training, scheduling, and performance evaluations of the hostess team.</p><p>Promote a positive, professional, and guest-focused culture within the Front of House team.</p><p>Ensure compliance with all company policies, health and safety regulations, and operational procedures.</p><p>Support the Restaurant Manager with administrative duties and operational projects as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in a hostess or guest relations role within a full-service restaurant._x000D_ At least 1 2 years of supervisory experience leading a hostess or reception team._x000D_ Experience in upscale, premium casual, or fine dining restaurants is highly preferred._x000D_ _x000D_ Key Responsibilities_x000D_</p>

Minimum 3–5 years of experience in a hostess or guest relations role within a full-service restaurant. <br>At least 1–2 years of supervisory experience leading a hostess or reception team. <br>Experience in upscale, premium casual, or fine dining restaurants is highly preferred. <br> <br>Key Responsibilities <br>Supervise, train, coach, and motivate the hostess team to deliver exceptional guest service and maintain the highest hospitality standards. <br>Manage the daily reservation system, ensuring accuracy, proper table allocation, and maximum restaurant capacity utilization. <br>Welcome and escort guests in a professional, courteous, and friendly manner, ensuring an outstanding first impression. <br>Coordinate table assignments and seating arrangements to optimize guest flow while balancing server sections fairly. <br>Monitor reservation schedules, waiting lists, walk-in guests, VIP bookings, and special requests to ensure efficient service. <br>Handle guest inquiries, complaints, and special requests professionally, escalating complex issues to the Restaurant Manager when necessary. <br>Maintain accurate guest profiles, preferences, and reservation history to enhance guest recognition and personalized service. <br>Coordinate closely with the Restaurant Manager, Floor Supervisors, Kitchen, Bar, and Service teams regarding table availability and service timing. <br>Ensure the reception area, entrance, waiting area, and hostess station remain clean, organized, and professionally presented at all times. <br>Monitor restaurant occupancy levels and communicate expected waiting times accurately to guests. <br>Prepare daily reservation reports and provide management with updates on occupancy, no-shows, cancellations, and guest trends. <br>Ensure all reservation channels (telephone, website, social media, email, and reservation platforms) are monitored and responded to promptly. <br>Assist in planning seating arrangements for private events, large groups, and special occasions. <br>Monitor hostess attendance, grooming, punctuality, and adherence to company policies and service standards. <br>Participate in recruitment, onboarding, training, scheduling, and performance evaluations of the hostess team. <br>Promote a positive, professional, and guest-focused culture within the Front of House team. <br>Ensure compliance with all company policies, health and safety regulations, and operational procedures. <br>Support the Restaurant Manager with administrative duties and operational projects as required

Job Summary <br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels. <br>I. Duties and Responsibilities <br>Member Communication & Support <br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms. <br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help. <br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset. <br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed. <br>Follow-Up & Member Satisfaction <br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey. <br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored. <br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation. <br>• Coordinate with the administrator and follow up with members who have due payments <br>Feedback Monitoring & Reporting <br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability. <br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights. <br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement. <br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience. <br>Team Contribution & Service Culture <br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing. <br>• Share member compliments and positive feedback to reinforce service standards and build team morale. <br>• Propose service training topics and process improvements based on real interaction patterns. <br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it. <br>II. Required Competencies <br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations. <br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior. <br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do. <br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step. <br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function. <br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover. <br> <br> <br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

We are looking for an experienced Electrical Project Manager to oversee and manage electrical projects from planning and design through execution, testing, commissioning, and handover. The successful candidate will be responsible for ensuring projects are delivered safely, on time, within budget, and in accordance with approved specifications and quality standards. <br> <br>Responsibilities <br>Manage and coordinate all electrical works throughout the project lifecycle. <br>Review electrical drawings, specifications, BOQs, shop drawings, and technical documents. <br>Coordinate with consultants, clients, contractors, subcontractors, suppliers, and other project teams. <br>Prepare and monitor project schedules, work programs, and manpower requirements. <br>Supervise site electrical activities and ensure work is executed according to approved drawings and specifications. <br>Monitor project progress and ensure milestones and deadlines are achieved. <br>Coordinate electrical works with civil, mechanical, HVAC, plumbing, and other MEP disciplines. <br>Review material submittals, technical submissions, method statements, and shop drawings. <br>Ensure electrical installations comply with applicable codes, standards, and project requirements. <br>Monitor project costs, variations, material requirements, and subcontractor performance. <br>Identify technical issues, delays, risks, and potential conflicts and implement appropriate corrective actions. <br>Conduct regular site inspections and progress meetings. <br>Coordinate testing, commissioning, inspections, and final handover of electrical systems. <br>Prepare and review progress reports, technical reports, and project documentation. <br>Ensure proper implementation of health, safety, and environmental requirements. <br>Lead and supervise electrical engineers, supervisors, technicians, and subcontractors. <br>Maintain effective communication with the client and consultant and address technical or operational issues promptly. <br>Ensure as-built drawings, O&M manuals, warranties, and other handover documents are completed. <br> <br>Requirements <br>Bachelor’s degree in Electrical Engineering. <br>8–12+ years of experience in electrical construction/project management, preferably with a construction or contracting company. <br>Proven experience managing large-scale commercial, residential, hospitality, or mixed-use projects. <br>Strong knowledge of electrical systems, including LV/MV systems, power distribution, lighting, emergency systems, fire alarm, ELV, and related installations. <br>Strong knowledge of electrical codes, standards, and construction practices. <br>Experience in project planning, scheduling, cost control, and subcontractor management. <br>Ability to read and interpret electrical drawings, specifications, and BOQs. <br>Strong leadership, communication, coordination, and problem-solving skills. <br>Proficiency in AutoCAD, MS Office, and project management/scheduling software. <br>PMP certification or relevant professional certification is an advantage

We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience. <br> <br>Key Responsibilities: <br> <br>- Lead and manage all housekeeping operations across 5-star projects and luxury properties. <br>- Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization. <br>- Supervise housekeeping teams, supervisors, attendants, and support staff. <br>- Plan staff schedules, assignments, and daily housekeeping operations. <br>- Inspect guest rooms, suites, public areas, back-of-house areas, and service areas. <br>- Ensure all areas consistently meet luxury hospitality standards. <br>- Develop and implement housekeeping procedures, checklists, and quality-control standards. <br>- Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment. <br>- Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments. <br>- Manage external housekeeping and specialized service providers when required. <br>- Monitor inventory and control housekeeping costs and consumption. <br>- Train, coach, and evaluate housekeeping staff to maintain high service standards. <br>- Handle VIP requirements and ensure personalized service for high-profile guests and residents. <br>- Ensure compliance with health, safety, hygiene, and environmental standards. <br>- Conduct regular inspections and take immediate corrective action when required. <br>- Prepare operational reports and provide recommendations to senior management. <br> <br>Requirements: <br> <br>- 15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects. <br>- Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position. <br>- Strong knowledge of luxury housekeeping standards and quality-control procedures. <br>- Proven experience managing large housekeeping teams and multiple operations. <br>- Excellent leadership, organization, and staff-management skills. <br>- Strong attention to detail and a passion for maintaining exceptional standards. <br>- Experience handling VIP guests, executives, and high-profile residences is a strong advantage. <br>- Excellent communication and interpersonal skills. <br>- Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management. <br>- Ability to work under pressure and manage multiple priorities. <br>- Professional appearance, discretion, reliability, and a high level of integrity are essential. <br>- Hospitality or housekeeping-related certification is an advantage. <br> <br>???? Interested candidates are invited to send their CV <br>Location: Broumana | Lebanon

<p>Spanish-Speaking Technical Support Job Overview</p><p><strong>A reputable IT Company </strong>is looking for a <strong>Spanish-Speaking Technical Support Representative</strong> to join our team.&nbsp;</p><p>This is a <strong>full-time, office-based position</strong> focused on providing professional technical support to clients through email.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support to Spanish-speaking clients through <strong>email</strong>.</li><li>Respond to client inquiries using provided scripts, guidelines, and procedures.</li><li>Identify and troubleshoot technical issues and provide appropriate solutions.</li><li>Ensure clear, professional, and accurate communication with clients.</li><li>Escalate complex or unresolved issues to the relevant team when necessary.</li><li>Follow internal procedures and project guidelines.</li><li>Maintain confidentiality regarding company, project, client, and internal information.</li><li>Complete assigned tasks and responsibilities within the required timeframes.</li><li>Maintain a professional and responsible attitude throughout working hours.</li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><strong>Fluent Spanish</strong>, both written and spoken.</li><li>Strong communication and customer service skills.</li><li>Good computer skills and basic technical troubleshooting abilities.</li><li>Comfortable working with email and computer-based systems.</li><li>Ability to understand and follow scripts, procedures, and instructions.</li><li>Strong attention to detail.</li><li>Ability to remain calm and professional when handling customer issues.</li><li>Good teamwork and communication skills.</li><li>Previous experience in <strong>technical support, customer service or email support is an advantage.</strong></li><li>Candidates should be comfortable working in an <strong>office-based environment</strong> and following a fixed shift schedule.</li></ul><p>Working Schedule</p><p>The position follows a <strong>12-hour rotating shift schedule</strong>:</p><ul><li>2 days – AM shift</li><li>2 days – Off</li><li>2 days – PM shift</li><li>2 days – Off</li></ul><p><strong>Usual working hours:</strong> 9:00 AM – 9:00 PM</p><p>Employees receive a <strong>1-hour break per shift</strong>, divided throughout the working hours.</p><p>Career Growth</p><p>Possible career progression includes moving from a Support position toward roles such as <strong>Senior Support or Team Leader</strong>.</p><p>Employees are also expected to:</p><ul><li>Respect working hours and schedules.</li><li>Be punctual and reliable.</li><li>Follow company policies and procedures.</li><li>Take proper care of company equipment and office facilities.</li><li>Respect colleagues, supervisors, and team leaders.</li><li>Maintain professional conduct at all times.</li></ul><p>Hiring Process</p><p>The recruitment process includes:</p><ol><li>First interview with the <strong>HR Department</strong></li><li>Second interview with the <strong>Project Manager</strong></li><li>Training period</li><li>Probation period</li><li>Official onboarding upon successful completion</li></ol><p><strong>Probation period: 3 months.</strong></p><p>&nbsp;</p><p><strong>Position Details</strong></p><p><strong>Position:</strong> Spanish-Speaking Technical Support<br><strong>Employment Type:</strong> Full-time<br><strong>Work Model:</strong> Office-based<br><strong>Language:</strong> Spanish<br><strong>Age Range:</strong> 24–28 years old<br><strong>Location:</strong> Office-based position</p>

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

We are looking for an experienced Mechanical Project Manager to manage and oversee mechanical works across construction projects, from planning and design coordination through execution, testing, commissioning, and handover. The successful candidate will ensure projects are completed on time, within budget, and in accordance with approved drawings, specifications, quality standards, and safety requirements. <br> <br>Responsibilities <br>Manage and coordinate all mechanical works throughout the project lifecycle. <br>Review mechanical drawings, specifications, BOQs, shop drawings, and technical documents. <br>Coordinate with clients, consultants, subcontractors, suppliers, and other project disciplines. <br>Plan and monitor mechanical project schedules, manpower, materials, and resources. <br>Supervise site mechanical activities and ensure works are executed according to approved drawings and specifications. <br>Coordinate mechanical works with electrical, civil, architectural, and other MEP disciplines. <br>Review and approve material submittals, shop drawings, method statements, and technical submissions. <br>Oversee the installation of HVAC, plumbing, firefighting, chilled water, ventilation, drainage, and other mechanical systems. <br>Monitor project progress and ensure key milestones and deadlines are achieved. <br>Manage subcontractors and suppliers and monitor their performance and compliance with project requirements. <br>Monitor project costs, variations, material procurement, and resource requirements. <br>Identify technical issues, project risks, delays, and coordination conflicts and implement corrective measures. <br>Conduct regular site inspections and progress meetings. <br>Coordinate testing, commissioning, inspections, and final handover of mechanical systems. <br>Ensure mechanical installations comply with applicable codes, standards, and project specifications. <br>Prepare and review progress reports, technical reports, and project documentation. <br>Ensure proper implementation of health, safety, and environmental requirements. <br>Lead and supervise mechanical engineers, supervisors, technicians, and subcontractors. <br>Coordinate with the client and consultant to resolve technical and project-related issues. <br>Ensure completion of as-built drawings, O&M manuals, warranties, testing reports, and other handover documentation. <br> <br>Requirements <br>Bachelor’s degree in Mechanical Engineering. <br>8–12+ years of experience in mechanical construction and project management, preferably with a construction or contracting company. <br>Proven experience managing mechanical works on large-scale commercial, residential, hospitality, or mixed-use projects. <br>Strong knowledge of HVAC, plumbing, firefighting, chilled water, ventilation, drainage, and other MEP systems. <br>Strong understanding of mechanical construction methods, applicable codes, and industry standards. <br>Experience in project planning, scheduling, cost control, procurement, and subcontractor management. <br>Ability to read and interpret mechanical drawings, specifications, BOQs, and technical documents. <br>Strong experience in coordinating mechanical works with other MEP and construction disciplines. <br>Excellent leadership, communication, coordination, and problem-solving skills. <br>Proficiency in AutoCAD, MS Office, and project management/scheduling software. <br>PMP certification or relevant professional certification is an advantage

Duties and Responsibilities <br>1. Security Operations Management <br>• Direct and coordinate all security activities across assigned locations. <br>• Develop and manage duty rosters, staff deployment plans, patrol schedules, and shift handovers to ensure adequate security coverage. <br>• Oversee access control processes for employees, members, guests, tenants, contractors, and visitors. <br>• Ensure effective implementation of patrol and asset protection measures to identify and mitigate security risks. <br>• Supervise the operation of CCTV systems, control room activities, and alarm management processes. <br>• Coordinate security arrangements for special events, VIP visits, and high-traffic periods. <br>2. Incident Management and Emergency Response <br>• Ensure all incidents, accidents, complaints, and security breaches are promptly addressed, investigated, documented, and reported. <br>• Lead the security team’s response to emergencies, including fire alarms, medical incidents, evacuations, and other crisis situations. <br>• Coordinate with emergency services and external authorities when required. <br>• Ensure emergency procedures, evacuation plans, and security protocols are effectively implemented and regularly reviewed. <br>• Conduct security drills and ensure team readiness for emergency situations. <br>3. Team Leadership and Development <br>• Lead, coach, and develop Security Supervisors, CCTV Operators, and Security Guards. <br>• Monitor team performance and ensure compliance with company standards, policies, and procedures. <br>• Conduct regular briefings, shift handovers, and performance discussions. <br>• Identify training needs and support the continuous development of the security team. <br>• Prepare and lead on job training (regularly) <br>• Promote a culture of professionalism, accountability, discipline, and teamwork. <br>4. Compliance, Safety, and Risk Management <br>• Ensure compliance with company policies, security procedures, legal requirements, and health and safety regulations. <br>• Conduct regular security inspections, risk assessments, and vulnerability reviews across all sites. <br>• Monitor the condition and functionality of security equipment, access control systems, CCTV infrastructure, and safety devices. <br>• Maintain accurate security records, reports, logs, and documentation. <br>• Recommend and implement corrective and preventive actions to reduce operational risks. <br>5. Stakeholder Coordination and Service Excellence <br>• Maintain effective communication and coordination with Operations, Maintenance, Human Resources, and other departments. <br>• Build and maintain professional relationships with members, tenants, visitors, contractors, and external stakeholders. <br>• Support operational needs while ensuring security requirements are consistently met. <br>• Enforce company rules and operational policies fairly, consistently, and professionally. <br>• Promote a security culture that balances safety, professionalism, and customer service. <br>Compliance <br>Ensure compliance with company policies and procedures, applicable laws and regulations, and maintain confidentiality when handling security-related information, investigations, reports, and sensitive data

Job Scope: the Control room technician is responsible to monitor and operate control systems, including building management systems (BMS), fire alarm control panels (FACP), SCADA and other critical infrastructure systems. In addition the control room technician should ensure safe, efficient and compliant functioning of technical systems through real-time monitoring, emergency response and coordination with maintenance and operational teams. <br> <br>Keu activities and responsibilities: <br>System Monitoring and Operation <br>• Continuously monitor BMS software and FACP systems for alarms, irregularities, and operational data <br>• Report and escalate emergency situations or technical issues related to fire, MV (Medium Voltage), elevators, plumbing, HVAC, and other building systems to the Control Room Team Leader and relevant teams <br>• Ensure accurate backup and achieving system data and logs across BMS, FACP, and metering systems <br> <br>Energy Efficiency and Control <br>• Implement energy-saving measures via the BMS as directed, ensuring changes are controlled, recorded, and verified <br>• Coordinate closely with the Team Leader to ensure proper execution and documentation of these initiatives <br> <br>Reporting and Documentation <br>• Maintain accurate and detailed logs of all interventions, alarms, and adjustments made through the BMS and related systems <br>• Generate statistical reports and summaries on BMS activities, energy usage, and performance metrics <br>• Keep up-to-date equipment history records in the system to support preventive and corrective maintenance plans <br> <br>Emergency and Incident Management <br>• Maintain high alertness to technical emergencies, particularly involving life safety or critical infrastructure <br>• Support emergency response efforts, ensuring that relevant departments and external responders are informed and able to act swiftly <br> <br>Compliance and Quality Control <br>• Identify and report non-compliance with operational standards or system irregularities to the team leader or related parties <br>• Propose recommendations to address inefficiencies, procedural gaps, or recurring technical issues <br> <br>Process Improvement <br>• Participate in control room workflow reviews and suggest enhancements to system operations, monitoring processes, or data handling practices <br>• Contribute to ongoing efforts to improve system uptime, alarm accuracy, and operational efficiency. <br> <br>Stakeholders Relationship <br>• Maintain strong relationships with internal departments and ensure constant cooperation for successful initiatives <br>• Work closely and positively with other technicians, supervisors, and other departments to coordinate maintenance activities and resolve issues <br> <br>Others <br>• Stay up to date with the latest development and best practices in the technical field and implement the newest techniques <br>• Ensure compliance with the authority matrix, code of conduct and HR policies <br>• Perform other technical duties relating to plumbing, HVAC, safety and general services in case of emergency <br>• Perform other job-related duties as assigned and based on business need

Summary: <br>We are looking for a Junior Community Officer who will play a pivotal role in coordinating and supporting a wide range of events and managing coworking space bookings within our BDD community. This individual will be responsible for managing event logistics, coordinating with internal and external stakeholders, and ensuring the seamless execution of events, while maintaining smooth occupancy management and a welcoming, productive environment for all members. <br>Responsibilities: <br>Space & Events <br>• Greet and welcome BDD community members and their visitors to the space, maintaining a professional and hospitable atmosphere at all times. <br>• Coordinate the events calendar in collaboration with the logistics team, ensuring all events are properly planned, scheduled, and supported. <br>• Assist in the planning, coordination, and execution of community events, ensuring they run smoothly and align with the needs of tenants and stakeholders. <br>• Monitor events taking place within the community space, addressing any issues that arise and ensuring a seamless experience. <br>• Handle event equipment and AV systems, including setup, operation, and breakdown, and troubleshoot any technical issues. <br>• Report any damages, maintenance issues, or incidents promptly to the appropriate personnel. <br>• Track and report on key community metrics, including event attendance, space utilization, and occupancy rates. <br>• Prepare accurate and timely quotations for space bookings, event packages, and membership inquiries. <br>• Perform any additional tasks requested by management. <br>Community <br>• Support the booking and scheduling of coworking spaces, meeting rooms, board rooms, virtual offices, and the sports court, including handling keys and ensuring availability and cleanliness. <br>• Support the full sales cycle for BDD Virtual Offices, meeting rooms, and co-working memberships, including renewals and collection. <br>• Conduct campus tours for prospective members and visitors, presenting the space in its best light and answering inquiries. <br>• Serve as a point of contact for community members, addressing inquiries, concerns, and suggestions in a timely and professional manner. <br>• Maintain accurate records of event activity, space bookings, and member interactions using the relevant management systems. <br>• Assist the Community Management Supervisors with day-to-day activities as and when needed, including administrative tasks, scheduling, research, and preparation of reports. <br> <br>Qualifications: <br>• Bachelor’s degree in Event Management, Business Administration, Hospitality, or a related field. <br>• Previous experience in customer service, event coordination, or space management is a plus. <br>• Strong organizational skills with the ability to manage multiple priorities simultaneously and meet deadlines. <br>• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders. <br>• Detail-oriented mindset and proactive attitude. <br>• Proficiency in MS Office Suite; experience with property management or booking software is an advantage. <br>• Flexibility to work occasional evenings and weekends as required by event schedules. <br>• The standard schedule is from 8:30 AM to 5:30 PM, with two Saturdays per month