Area Manager Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>6 months Contrat dur e d termin e 01/06/2026 LBN-Beyrouth PUI all around the world With its 40 years of experience, Premi re Urgence Internationale : Supports close to 6 millions beneficiaries With more than 100 Millions yearly budget Present in 22 countries, on 5 continents Thanks to the work and commitment of : More than 2000 national staffs Around 200 expatriates from 45 different nationalities And 90 employees at HQ PUI works in 10 areas of intervention and distinguishes itself by the implementation of an integrated approach in its response. This method aims to identify and understand the needs of all those affected by a crisis. Our teams come together to bring a rapid global response to the basic needs of populations affected by humanitarian crises to help them regain independence and dignity. Learn more on our history , our values , our areas of intervention. What about the Advocacy Advisor ? As Advocacy Advisor, you will be responsible responsible for leading the definition, implementation, and monitoring of the organization s advocacy strategy in country in line with its mandate and operational priorities. You will ensure that advocacy initiatives are evidence-based, coherent, and aligned with programmatic activities, and contribute to increasing the organization s visibility and influence among key stakeholders. The position is under the supervision of the Country Director and involves close coordination with program teams, headquarters, and external partners. For this purpose, you will be responsible for : • Advocacy Strategy: You will lead the development, coordination, and implementation of the mission s advocacy strategy. • Coordination &amp; Representation: You will represent the organization in relevant fora and maintains relationships with key stakeholders (NGOs, donors, institutions, networks). • Advocacy Tools &amp; Communication : You will be in charge of developing advocacy materials (reports, policy briefs, fact sheets, infographics) and supports the production of communication content while ensuring consistency of messaging. • Outreach &amp; Influence: You will identify advocacy opportunities, supports the organization of meetings, events, and field visits, and contributes to the delivery of advocacy messages. • Monitoring &amp; Analysis: You will monitor relevant political and humanitarian developments, contributes to analysis, and supports the development of tools to assess advocacy impact. • Team Management: You will supervise advocacy staff where relevant. The challenges that await you : 1) Higher level coordination and representation with other actors in the response and international partners. PUI is one of the most visible and active INGOs in Lebanon, where we currently hold roles in multi-lateral humanitarian coordination. Our engagement in the national conversation is constant and very active, requiring a full-time follow up and clear strategic positioning in order to ensure our advocacy priorities are clear and communicated widely. 2) Crafting and clearly establishing PUI's advocacy strategy at mission level, while contributing to PUI's global strategy and supporting both mission and HQ with technical insight into how to best ensure messages are reaching the targeted stakeholders. 3) Clear positioning and evidence based advocacy. Lebanon is a complicated, multi-faceted environment with overlap of political and conflict dynamics; it will be necessary to take advantage of the large-scale programming ongoing in PUI Lebanon Mission, along with our access to hard to reach territories, to effectively communicate the stories of the most vulnerable and include them in broader advocacy points for stakeholders to consider. What you will need to succeed • Training : You hold Master s degree in political science, international relations, international law, human rights, or related field. • Experience : Strengthened by minimum 2 years of experience in advocacy, humanitarian affairs or public policy. You already worked with Premi re Urgence Internationale? It would be a definite asset! • Skills : You have excellent writing and communications skills. Strong analytical and strategic thinking abilities are a must. A strong work ethic, ability to handle multiple priorities and respect deadlines will be appreciated. • Qualities : You demonstrate an ability to take initiatives and responsibilities. You have a sense of diplomacy and open-mindedness, good analytical skills and you are pragmatic. You demonstrate good organization, management of priorities, an ability to adapt and to work with various partners, in a spirit of openness and with adaptable communications strategies. • Languages : English has no secrets for you! All the better, it is mandatory for this position. If you speak Arabic and/or Spanish, it would be a definite asset. A word from the manager PUI's Lebanon mission is fast paced and highly involved in the ongoing emergency humanitarian response. We have a presence across the entire country, and focus on the provision of Health, Shelter, Protection and MHPSS services to the most vulnerable categories of population in need. PUI is actively engaged in national level coordination and ongoing advocacy conversations. We aim to grow this capacity in the coming months. PUI will offer you • Status : Employ (e) with a Fixed-Term Contract • Monthly Gross Income : 2 340,00 - 2 590,00 EUR depending on your experience in International Solidarity + 50 per semester of seniority with PUI • Insurance including medical coverage and complementary healthcare, 24/24 assistance and repatriation • Housing in collective accomodation • Daily Living Expenses ("Per Diem") • Break Policy : 5 working days at 3 and 9 months + break allowance • Paid Leaves Policy&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Training : You hold Master s degree in political science, international relations, international law, human rights, or related field.<br>• Experience : Strengthened by minimum 2 years of experience in advocacy, humanitarian affairs or public policy. You already worked with Premi re Urgence Internationale? It would be a definite asset!<br>• Skills : You have excellent writing and communications skills. Strong analytical and strategic thinking abilities are a must. A strong work ethic, ability to handle multiple priorities and respect deadlines will be appreciated.<br>• Qualities : You demonstrate an ability to take initiatives and responsibilities. You have a sense of diplomacy and open-mindedness, good analytical skills and you are pragmatic. You demonstrate good organization, management of priorities, an ability to adapt and to work with various partners, in a spirit of openness and with adaptable communications strategies.<br>• Languages : English has no secrets for you! All the better, it is mandatory for this position. If you speak Arabic and/or Spanish, it would be a definite asset.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The ultimate result of this consultancy is a comprehensive assessment of the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services provided to Older Persons in Palestine - in both West Bank and Gaza. The assessment will inform the Ministry’s of Social Development policy improvements and adjustments in these two areas.<br> Work Location<br>Palestine / Remote<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>Background In Palestine, prolonged socioeconomic challenges, conflict, displacement, and growing pressures on public institutions have heightened the vulnerability of older persons, particularly those living in poverty, experiencing disability, living alone, or requiring long-term care. In the West Bank, older persons continue to face multiple vulnerabilities associated with the prolonged occupation, including movement restrictions, increasing poverty, unequal access to essential services, and mounting economic pressures. In the Gaza Strip, the ongoing humanitarian crisis has further exacerbated these challenges, severely disrupting access to healthcare, social services, income security, and community support systems. The Ministry of Social Development has undertaken important reforms to strengthen the national social protection system through the implementation of its Strategy (2025–2027), the National Strategy for Older Persons (2021–2026), and broader initiatives related to the national social registry, case management systems, and multidimensional poverty reduction. Within this evolving policy landscape, cash assistance programmes and care services constitute two critical but complementary pillars of social protection for older persons. While cash transfers provide essential income security, their effectiveness depends on the availability, accessibility and quality of healthcare, long-term care and social services that enable older persons to maintain their dignity, independence and quality of life. Yet, evidence remains limited regarding the extent to which existing programmes effectively respond to the multidimensional needs of older persons, the adequacy of benefits and services, institutional coordination, and the overall impact of social protection interventions on their well-being. Against this backdrop, ESCWA is hiring a consultant to prepare a study to assess the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services for older persons in Palestine -including the West Bank and Gaza. The consultancy will generate evidence to inform future reforms and improvement of social protection policies and programmes for older persons. Duties and Responsibilities of the Consultant In close coordination with ESCWA and the Ministry of Social Development in Palestine, the consultant will: 1. Prepare an inception report for the study outlining the refined methodology, detailed workplan, sampling strategy, analytical framework, and proposed data collection instruments, including questionnaires, focus group discussion guides and key informant interview protocols. The inception report will also identify the key informants to be interviewed in West Bank and Gaza. 2. Conduct a comprehensive desk review of relevant literature, legislative and policy documents and administrative data. 3. Provide a snapshot of the demographic and socio-economic situation of older persons in Palestine –West Bank and Gaza. 4. Design and conduct quantitative and qualitative data collection processes including surveys, focus group discussions, key informant interviews and, where appropriate, interviews with caregivers in West Bank and Gaza. 5. Analyze and triangulate quantitative and qualitative findings and assess the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services in West Bank and Gaza. 6. Identify policy, institutional and operational gaps affecting programme implementation, coverage, targeting, coordination and service delivery in West Bank and Gaza. 7. Prepare the first draft of the study, including all annexes, references and data tables used in the analysis. 8. Revise the draft report based on comments received from ESCWA and the MoSD. 9. Present the main findings and policy recommendations during technical meetings, validation workshops or consultation sessions, if requested. 10. Coordinate closely with ESCWA and the Ministry throughout the data collection process to ensure methodological consistency, quality assurance and appropriate adaptation of fieldwork modalities to the operational context. 11. The consultant shall ensure full adherence to ethical research standards and compliance with stringent confidentiality and data protection standards.<br> Qualifications/special skills<br>A Masters degree or equivalent degree in Social Policy, Public Policy, Development Studies, Sociology, Economics, Public Health, Statistics, Social Work, or another closely related discipline or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 7 years of professional work experience in Social Policy, Public Policy, Development Studies, Sociology, Economics, Public Health, Statistics, Social Work, or another closely related discipline is required. Experience working with national ministries, United Nations agencies or other international organizations is desirable. Knowledge of the Palestinian social protection system or previous work in the Palestine is highly desirable. Strong analytical and research skills and demonstrated experience analyzing quantitative and qualitative datasets is required. Ability to synthesize complex findings into concrete policy recommendations and excellent report-writing skills is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in Arabic is required. Knowledge of English is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b>Job Title:</b>&nbsp; Assembler&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p><br><p><b>SUMMARY</b></p><br><p>Manual duties related to placing parts on an assembly line process, checking defined machine specifications on the assembly line, or performing other related functions.&nbsp;</p><br><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.</p><br><ul><li>Maintains safe and clean working environment, complying with safety rules</li><li>Execute job tasks as defined in work instructions posted in assigned work area (OMS document)</li><li>Flexibility to perform Non-Standard Work as directed by floor leader</li><li>Placement of component parts on assembly line as required by OMS (Operations Method Sheet)</li><li>Ability to achieve training milestones and complete training protocols</li><li>Acquire knowledge and perform work at multiple work stations or work areas assigned</li></ul><p><b>QUALIFICATIONS&nbsp; </b></p><br><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b>EDUCATION and/or EXPERIENCE</b></p><br><p>High school diploma or GED required, along with previous manufacturing experience is preferred.</p><br><p><b>PHYSICAL DEMANDS&nbsp; </b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment.&nbsp; Employee must occasionally lift and/or move up to 65 pounds.&nbsp; Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b>Copeland is an equal opportunity employer</b>. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion &amp; Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.&nbsp; Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Cashier and Call Center in our dynamic food service environment, you will play a pivotal role in ensuring smooth transactions and exceptional customer experiences. This position is ideal for individuals who thrive in fast-paced settings and are passionate about delivering top-notch service. You will become an integral part of our team, contributing to our mission of providing high-quality food service while fostering strong relationships with our customers.</p><p>In this role, you will not only handle financial transactions but also engage with our diverse clientele, creating a welcoming atmosphere that encourages repeat business. Your positive attitude and attention to detail will be crucial in maintaining our reputation for excellence. We believe in investing in our employees, offering training programs that enhance your skills and promote career growth. As you gain experience, there will be opportunities to advance within the company, exploring various roles in the food service industry.</p><p>Joining our team means becoming part of a supportive culture that values teamwork and collaboration. We are dedicated to creating a workplace where everyone feels valued and empowered to contribute their ideas. Your role as a Cashier will not only involve handling cash but also providing feedback on customer preferences and experiences, which is vital for our continuous improvement. Together, we can achieve great success and elevate our service standards in the catering and food service industry.</p><p><b>Responsibilities Cashier:</b></p><ol><li>Process customer transactions efficiently and accurately using our POS system, ensuring all sales are recorded and cash is handled according to company policies.</li><li>Engage with customers in a friendly manner, answering questions about menu items and providing recommendations to enhance their dining experience.</li><li>Maintain cleanliness and organization at the cashier station, ensuring that the area is presentable and conducive to a positive customer experience.</li><li>Handle customer complaints and inquiries with professionalism, working to resolve issues promptly to maintain customer satisfaction and loyalty.</li><li>Collaborate with kitchen staff to ensure timely order fulfillment, communicating effectively to manage customer expectations regarding wait times.</li><li>Monitor inventory levels of cash and supplies, reporting discrepancies or shortages to management to ensure operational efficiency.</li><li>Participate in regular team meetings, contributing ideas for improving service delivery and operational processes within the restaurant.</li><li>Stay updated on promotions and specials, effectively communicating this information to customers to drive sales and enhance their experience.</li></ol><p><br></p><p>Responsibilities Call Center</p><ol><li>Manage order queues, and ensure high customer satisfaction</li><li>Coordinate with kitchen regarding pending orders</li><li>Coordinate with delivery team regarding orders and scheduled orders</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Excellent customer service skills to create a welcoming environment for guests.</li><li>Strong attention to detail to ensure accurate cash handling and transaction processing.</li><li>Ability to work efficiently in a fast-paced environment, managing multiple tasks simultaneously.</li><li>Effective communication skills for engaging with customers and team members.</li><li>Basic math skills for handling cash transactions and providing change.</li><li>Familiarity with POS systems or willingness to learn new technology quickly.</li><li>Team player mentality to collaborate effectively with kitchen staff and fellow cashiers.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p>The Scheduler position plans and generates the Assembly production schedules to ensure customer orders are filled on-time and to provide the best sequencing for the most effective use of the production lines.&nbsp; This position requires the use of critical thinking skills and the ability to make quick decisions in a sometimes-stressful environment and is key to driving our Materials Requirement Planning systems. Additionally, Master Scheduling duties will be a part of this position.&nbsp; The Scheduler, also, is responsible for driving improvements in the material processes and will work as a part of the team to ensure customer satisfaction and on-time delivery.&nbsp; This position requires significant interface with Customer Service, Analyst, Warehouse Team, Production, Quality, and Engineering.</p><br><p><b>As A Scheduler, You Will:&nbsp;</b></p><br><ul><li><p>Plans assembly schedules in the most efficient sequence to ensure customer orders are filled on time.</p><br></li><li><p>Generates and maintains the daily Liveload schedules for the assigned assembly lines.</p><br></li><li><p>Coordinates with the Material Analysts when parts shortages occur to minimize impact to our customers and to the production lines.</p><br></li><li><p>Communicates with Customer Service on drop-in orders or on potential late customer orders and parts issues.</p><br></li><li><p>Works with Warehouse Team on Renames/Single packs.</p><br></li><li><p>Master Schedules new customer orders for the assigned production lines</p><br></li><li><p>Releases work orders to production lines and clear Live loads and/or Rebuilds</p><br></li><li><p>Participates in cost reduction and continuous improvement activities.</p><br></li><li><p>Manages MRP/Oracle/Demantra systems to forecast to Monthly Demand Plan and weekly forecasting for each production line and maintain LiveMRP Calendar</p><br></li><li><p>Run a Kanban Model Report daily and adjust.</p><br></li><li><p>Manages inventory levels of Slow Moving/Top 20 Unusable Inventory to meet inventory goals.</p><br></li><li><p>Coordinates with Pilot Spec-Prod Engineering and Sample Coordinator</p><br></li><li><p>Manages new models’ introductions.</p><br></li></ul><p><b>Who You Are:</b>&nbsp;</p><br><p>You partner with others to get work done.&nbsp; You ask the right questions to accurately analyze situations and carefully consider all relevant factors and use appropriate decision-making criteria and principles.&nbsp; You readily action new challenges, without unnecessary planning.</p><br><p><b>Required Education, Experience &amp; Skills:</b></p><br><ul><li><p>Bachelors in a relevant field or an equivalent combination of education and experience</p><br></li><li><p>Strong computer skills (Excel)</p><br></li><li><p>Legal work authorization in the United States. Sponsorship will not be provided for this role.</p><br></li></ul><p><b>Preferred Education, Experience &amp; Skills:</b></p><br><ul><li><p>Degree in Supply Chain, Logistics, or Operations preferred</p><br></li><li><p>ASCM or other relevant Professional Certification</p><br></li><li><p>Experience with MRP/ERP systems</p><br></li><li><p>Oracle experience</p><br></li><li><p>Experience with Demantra</p><br></li></ul><p><b>Schedule</b></p><br><p>The general working hours for this role are 8:00 AM - 5:00 PM.&nbsp;Overtime may be required to meet business demands.</p><br><p><b>Why Work in the Lebanon, MO Area</b></p><br><p>Our facility in Lebanon, MO is located on Interstate 44 and Historic Route 66 in the scenic Ozarks of South-Central Missouri. We enjoy a small-town community with a Lebanon population of 14,628 and Laclede County population of 36,069. Our area is known for Bennett Spring State Park, lakes, rivers, hunting, and fishing. Lebanon is home to several boat manufacturers and two stock-car racing tracks. Lebanon is also centrally located, just 1 hour from the city of Springfield and 2.5 hours from St. Louis.&nbsp; Why not work and play where you can make your vacation home your “home”? We are only 35 minutes from the world-famous Lake of the Ozarks. For the outdoor enthusiasts, we have Bennett Spring, MO, which is an unincorporated community and home of the Bennett Spring State Park, which has the third or fourth largest natural spring in the state with an average daily flow of about 100-million gallons. Bennett Spring is home of Missouri’s largest trout park, featuring fishing, camping, hiking, dining, and lodging. We also have the Niangua River, which is host to numerous campgrounds, canoes, rafts, and kayaks, and is a premier water attraction for outdoor enthusiasts.</p><br><p><b>About Our Location</b></p><br><p>Our plant in Lebanon, MO is Copeland’s flagship operation for scroll compressor assembly and a machining powerhouse for main bearing housings and scroll elements, with over 60 million scroll compressors produced in the past 27 years.&nbsp;</p><br><p>#LIVD2</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion &amp; Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.&nbsp; Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>

<p><h4>Lebanese American University</h4> <h4>School of Architecture & Design</h4> <h4>Department of Architecture & Interior Design</h4> <h4>Beirut & Byblos Campuses</h4> <p>The School of Architecture & Design at the Lebanese American University (LAU) invites applications for a full-time tenure-track faculty position at the rank of assistant or associate professor in architecture, beginning Fall 2027. The appointment will be made at the appropriate rank based on the candidate’s academic credentials, teaching experience, research profile, and professional accomplishments. The tenure track is reserved for faculty who are active in research and who already have a scholarly agenda.</p> <p>This is an exciting opportunity to join a dynamic academic community and contribute to a program that values design excellence, critical inquiry, and interdisciplinary collaboration.</p> <h4>About the program and school</h4> <p>The Bachelor of Architecture (B.Arch.) program at LAU is a five-year professional degree accredited by the National Architectural Accrediting Board (NAAB) in the United States. The program emphasizes design excellence, critical thinking, and responsiveness to social, environmental, and technological challenges. Students engage in a rigorous curriculum that integrates studio work, theory, history, technology, and professional practice.</p> <p>The School of Architecture & Design is a vibrant academic unit offering programs in architecture, interior design, graphic design, fashion design, and studio arts. It fosters a multidisciplinary and collaborative environment, encouraging innovation, research, and engagement with contemporary global issues. The school is housed in state-of-the-art facilities on both the Beirut and Byblos campuses.</p> <h4>Key responsibilities</h4> <ul> <li>Teach undergraduate courses, including design studios, theoretical and/or technical courses aligned with the candidate’s area of expertise.</li> <li>Supervise student projects and contribute to curriculum development.</li> <li>Maintain an active research agenda leading to scholarly publications.</li> <li>Participate in departmental and university service, including committee work and academic events.</li> <li>Contribute to the ongoing development of the architecture program and participate effectively in the NAAB accreditation process.</li> </ul> <h4>Qualifications</h4> <ul> <li>A Ph.D. in architecture, architectural history/theory, or related fields is required.</li> <li>A minimum of three years of teaching experience in architecture at the university level.</li> <li>A demonstrated research agenda in one or more of the following areas: architectural theory, sustainable architecture, digital architecture, or other closely related fields.</li> <li>Professional experience and licensure are a plus.</li> <li>A strong commitment to teaching excellence, research productivity, and academic service.</li> </ul> <h4>Compensation & benefits</h4> <p>LAU offers a competitive salary indexed to the US dollar, based on rank, experience, and qualifications. Faculty members enjoy a comprehensive benefits package that includes:</p> <ul> <li>Group medical insurance</li> <li>Retirement and pension plans</li> <li>Tuition benefits for dependents</li> <li>Annual paid leave and holidays</li> <li>Access to research and professional development funding</li> </ul> <h4>Terms of appointment</h4> <ul> <li>Start date: Fall 2027 (starting end of August)</li> <li>Contract type: Full-time, tenure-track</li> <li>Rank: Assistant or associate professor (based on qualifications)</li> <li>Contract duration: Renewable annually in accordance with university policies</li> </ul> <h4>Application instructions</h4> <p>Candidates should apply electronically by submitting the following materials:</p> <ul> <li>Letter of intent outlining teaching philosophy and professional experience.</li> <li>Curriculum vitae with names of three references.</li> <li>Portfolio of research and/or professional work (PDF format).</li> <li>Portfolio of teaching work (PDF format).</li> </ul> <p>Deadline: October 31, 2026, or until the position is filled.</p> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re seeking a frontend engineer to help us with our enterprise resource planning (ERP) platform built exclusively for the jewelry industry. You ll be joining a small team working at the forefront of new technology and ultimately deliver amazing global user experiences.</p><p>What you ll do</p><p>Work primarily in Typescript, and Angular (2+)</p><p>Develop visually appealing front end website architecture, including translating designer mock-ups and wireframes into front-end applications and code</p><p>Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are being considered when architecting solutions.</p><p>Keep job knowledge up-to-date by studying new development tools, programming techniques, and computing equipment; maintaining personal and professional networks;</p><p>Build highly scalable distributed solutions that enable positive user experiences and measurable business growth</p><p>Develop new features in support of rapidly emerging business and project requirements</p><p>Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities</p><p>Prepare and maintain end user and administrative and technical documentation</p><p>Understand, analyze, and implement business needs, feature modification requests, and convert them into software components</p><p>Provide ideas for innovation in development, performance improvements, process improvement and testing</p><p>Develop cross-platform software products for use on web, tablet, and mobile</p><p>Own medium-to-large-sized features from technical design through completion</p><p>Write clean, correct code incorporating feedback from code reviews; consistently follow best practices</p><p>Provide helpful and clear feedback to peers in code reviews</p><p>Make well-reasoned design decisions, recognizing tradeoffs and considering priorities</p><p>Understand the product vision - including the business area, customer personas, and priorities</p><p>Empathize with users and use that empathy to guide decision-making</p><p>Regularly communicate with the team members, participate in status meetings, code reviews and design and brainstorming sessions</p><p>Debug, fix, and improve existing software</p><p>Help write new design patterns, improve and adapt existing design component integration</p><p>Able to interpret and follow requirements and be comfortable raising questions or issues with proposed solutions or a clear path to gaining a solution</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Should have 3-5 years of hands-on experience in Angular</li><li>Proficiency in frontend technologies such as JavaScript, Typescript, CSS, Angular Material and HTML5</li><li>Good knowledge in creating reusable, scalable, extensible, and testable modules, components, and libraries</li><li>Good to have Ag-Grid, Angular Material knowledge</li><li>Experience utilizing Source code control software (Git, Jenkins)</li><li>GIT experience submitting pull requests and reviewing/approving pull requests</li><li>An understanding of programming fundamentals (Object Oriented Programming, data structures, algorithms, client-server application architecture)</li><li>Knowledge of how to use RESTful APIs</li><li>Bachelor s degree in Computer Science, Engineering, or related field</li><li>Should have excellent verbal and written communication skills</li><li>Ability to understand end-user needs and user experience</li><li>Writing efficient, reusable, testable, and scalable code</li><li>Fluent in English</li></ul><p>Preferred qualifications</p><ul><li>Interest in in learning new tools, languages, workflows, and philosophies to grow</li><li>Strong design and interpretations skills, including the ability to understand business requirements and translate them into efficient and effective user interfaces</li><li>Persistent in the face of roadblocks; dispatch them efficiently, pulling in others as necessary, all while requiring minimal direction/oversight</li><li>Good understanding of responsive web design best practices and web performance optimization techniques</li><li>Attention to detail</li><li>Good problem-solving skills</li></ul><p></p></section>

<p>About Global Gate Global Gate is an independent Diversified Financial Group delivering wealth management, asset management, private banking, insurance and alternative investment management (private equity and real estate) activities. Founded in 2013 with a vision to build a global institution that stands the test of time, the Group manages $8bn in assets and operates across seven offices - London, Geneva, New York, Paris, Luxembourg, Dubai and Beirut. Global Gate puts its clients' interests at the heart of everything it does, delivering a full-spectrum approach to protecting their assets, growing their wealth, and building relationships that last across generations. Why This Role is Unique We are seeking a Senior Communications Manager. This is a unique opportunity to build the function from the ground up, shaping the Group's communication strategy across internal and external audiences while supporting its continued international growth. Working closely with senior leadership, the successful candidate will define and execute a comprehensive communications strategy that strengthens the Group s reputation, enhances brand visibility, and ensures consistent messaging across regions and business lines. The role combines strategic vision with hands-on execution and will influence executive positioning, corporate reputation, internal communication, and the continued development of the Group s communication culture. Location The location will remain flexible and will be considered based on the candidate s profile and the needs of the Group. The role will involve regular interaction across Global Gate s international offices and travel when required. Key Responsibilities External Communications Develop the Group communication strategy and narrative, translating Global Gate s business, culture, positioning, and achievements into clear and compelling communications for different external audiences. Strengthen and protect the Global Gate brand, ensuring consistent positioning, identity, messaging, and communication standards across business lines and markets. Lead the Group s media and public relations activity, building trusted relationships with journalists and relevant external stakeholders and identifying opportunities to strengthen the Group s visibility. Advise and support senior leadership on executive communications, including key messages, speeches, thought leadership, media preparation, and external positioning. Oversee the Group s corporate website and digital communication channels, including social media, content strategy, SEO, SEM, and communication analytics. Develop targeted communication approaches for different audiences and markets, reflecting business priorities and relevant cultural and market considerations. Coordinate communication around external events, sponsorships, partnerships, and other strategic Group initiatives. Monitor the Group s external profile and reputation, preparing and coordinating an appropriate communication response when reputational or crisis-related matters arise. Measure the effectiveness of communication initiatives, using relevant data and insights to continuously improve reach, engagement, and impact. Internal Communications Build the Group s internal communication approach, creating the appropriate governance, channels, formats, and communication rhythm across Global Gate. Establish a network of communication stakeholders across business lines and locations, enabling effective information flow and greater consistency across the Group. Develop practical communication templates, standards, and tools that support clear and consistent communication across divisions. Partner with leadership and business teams on communications linked to strategic initiatives and organizational change, including acquisitions, integrations, restructurings, and new processes. Adapt communications to different cultural and geographical contexts while maintaining alignment with the Group s shared identity and values. Build understanding and engagement around the Communications function, helping stakeholders recognize how effective communication supports the business, its people, and its reputation. Qualifications and Key Skills Education Bachelor s or Master s degree in Communications, Marketing, Public Relations, Journalism, Business, or a related field. Experience 8+ years of experience across corporate and 360 communications, preferably within financial services, asset management, private banking, investments, or a related industry. Previous experience establishing, building, or significantly developing a Communications function is strongly preferred. Experience operating within an international and multicultural organization is a strong advantage. Fluency in French and English is mandatory. Willingness to travel internationally as business needs require. Technical / Functional Skills Corporate Communications: Strong experience across media relations, corporate and brand communications, executive communications, reputation management, and external positioning. Communication Strategy: Ability to design and execute a comprehensive communication strategy aligned with the Group s business priorities. Executive Advisory: Experience advising senior leaders on key messaging, thought leadership, speeches, media engagement, and executive positioning. Media and Stakeholder Relations: Ability to build trusted relationships with journalists, external stakeholders, and relevant communication partners.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s or Master s degree in Communications, Marketing, Public Relations, Journalism, Business, or a related field. Experience 8+ years of experience across corporate and 360 communications, preferably within financial services, asset management, private banking, investments, or a related industry. Previous experience establishing, building, or significantly developing a Communications function is strongly preferred. Experience operating within an international and multicultural organization is a strong advantage. Fluency in French and English is mandatory. Willingness to travel internationally as business needs require. Technical / Functional Skills Corporate Communications: Strong experience across media relations, corporate and brand communications, executive communications, reputation management, and external positioning. Communication Strategy: Ability to design and execute a comprehensive communication strategy aligned with the Group s business priorities. Executive Advisory: Experience advising senior leaders on key messaging, thought leadership, speeches, media engagement, and executive positioning. Media and Stakeholder Relations: Ability to build trusted relationships with journalists, external stakeholders, and relevant communication partners. Digital Communications: Strong understanding of social media strategy, SEO, SEM, digital content management, and communication analytics. Storytelling and Content Development: Excellent writing and storytelling capabilities, with the ability to translate complex financial and business topics into clear and engaging communications. Communication Measurement: Ability to define relevant communication metrics and use performance insights to improve communication effectiveness. Behavioral Competencies Leadership and Influence: Ability to build and lead the Communications function while influencing stakeholders across different levels, business lines, and locations. Strategic Thinking: Ability to understand business priorities and translate them into practical communication strategies and actions. Entrepreneurial Mindset: Comfortable building from the ground up and operating in a growing organization where structures and ways of working continue to evolve. Function Building and Credibility: Ability to establish the Communications function, build trust across the organization, and demonstrate its value to senior stakeholders and business teams. Relationship Building: Strong interpersonal skills and the ability to establish credibility with senior leaders, colleagues, media contacts, and external stakeholders. Organization and Execution: Highly organized, with strong project management, prioritization, and delivery skills. Adaptability: Able to operate effectively across different cultures, geographies, business priorities, and stakeholder expectations. Collaboration and Humility: Able to take ownership and act proactively while remaining collaborative, open, and grounded.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong><em>This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.&nbsp;The territory will include the following key areas: Portland, ME, Burlington, VT and Lebanon, NH.&nbsp;</em></strong></p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment.</li><li>Proven track record of success in selling and solid presentation skills. Offers innovative ideas and solutions to maximize business opportunities to address challenges.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others &amp; is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.</li><li>Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.&nbsp;Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this roleat the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on manyfactors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount isearned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that areallocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolutediscretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>The Senior Design Officer creates and delivers design concepts, high-quality 3D renderings, and precise technical documentation that embody Swiss Butter's brand identity across global markets. Beyond production work, this role takes ownership of assigned projects from concept to handover, contributes to the development of the brand's design standards, and coordinates directly with contractors, suppliers, and international design consultants.</p><p>KEY PERFORMANCE AREAS (KPAs)</p><ul><li>Design Concept &amp; 3D Visualization</li><li>Technical Drawings &amp; BIM Documentation</li><li>Project Execution &amp; Site Coordination</li><li>Brand Standards &amp; Compliance</li><li>Material Selection &amp; Supplier Coordination</li><li>Collaboration &amp; Communication</li><li>Efficiency &amp; Time Management</li></ul><p>DUTIES &amp; RESPONSIBILITIES</p><p>Design Concept &amp; 3D Visualization</p><ul><li>Develop design concepts for new and existing restaurant locations in collaboration with the Design Manager.</li><li>Deliver high-quality, photorealistic 3D renderings that accurately reflect approved concepts and brand identity.</li><li>Stay updated on industry trends and design innovations to enhance the restaurant's visual appeal and presentation impact.</li></ul><p>Technical Drawings &amp; BIM Documentation</p><ul><li>Produce complete, coordinated design packages in Revit, including plans, elevations, sections, facades, door schedules, and finishing details, to guide construction and fit-out.</li><li>Build and maintain Revit families, templates, and project standards to support the department's BIM workflow.</li><li>Produce or adapt AutoCAD drawings where required by consultants or authorities.</li><li>Maintain clear, organized, and up-to-date design documentation for all projects.</li></ul><p>Project Execution &amp; Site Coordination</p><ul><li>Lead assigned projects from concept to handover, coordinating with contractors, suppliers, and consultants to ensure design intent is met on site.</li><li>Conduct site visits to monitor progress, verify details, and resolve design-related issues promptly.</li><li>Monitor construction progress against design specifications and project timelines, and escalate risks early.</li></ul><p>Brand Standards &amp; Compliance</p><ul><li>Apply Swiss Butter's design guidelines consistently across all locations.</li><li>Contribute to the development and maintenance of the brand design kit and architectural design standards to ensure consistency across markets.</li><li>Ensure all designs adhere to local building codes, health, safety, and environmental regulations in each market.</li></ul><p>Material Selection &amp; Supplier Coordination</p><ul><li>Source and propose materials, finishes, and furniture that align with the brand's identity and enhance the dining experience.</li><li>Ensure material choices meet durability, cost, and environmental impact criteria.</li><li>Support supplier negotiations and maintain updated material libraries and specifications.</li><li>Identify cost-saving opportunities while maintaining quality and design integrity.</li></ul><p>Collaboration &amp; Communication</p><ul><li>Work closely with operations, marketing, and construction teams to integrate functional and aesthetic requirements.</li><li>Present design concepts and project updates clearly to internal stakeholders.</li><li>Contribute creative ideas and provide clear, timely communication within the project team.</li></ul><p>Efficiency &amp; Time Management</p><ul><li>Manage priorities effectively across multiple simultaneous projects to deliver high-quality outputs within set deadlines.</li><li>Flag potential delays or risks proactively and support the team in meeting project timelines.</li></ul><p>Additional Responsibilities &amp; Reporting</p><ul><li>Undertake responsibilities assigned by the Direct Supervisor.</li></ul><p>KEY PERFORMANCE INDICATORS (KPIs)</p><ul><li>90% approval rate on design concepts, 3D renderings, and visualizations that align with Swiss Butter's brand standards.</li><li>95% accuracy rate in Revit and AutoCAD drawings and related documentation.</li><li>100% compliance with Swiss Butter's brand guidelines and local building codes, health, and safety standards.</li><li>95% of assigned projects and design packages are delivered on time within established project schedules.</li><li>100% of design-related issues are resolved during project execution within a maximum timeframe of 48 hours.</li><li>100% of project files, models, and drawings are maintained organized and up to date.</li><li>Maintain a low budget variance on assigned projects against approved estimates.</li><li>90% or more demonstrate effective collaboration with cross-functional teams and external partners throughout project phases.</li></ul><p>QUALIFICATIONS</p><ul><li>Bachelor's degree in Interior Design, Architecture, or a related field.</li><li>5-8 years of relevant experience, preferably in hospitality or F&amp;B interior design, with a portfolio of completed projects.</li><li>Expert-level proficiency in Revit, including modeling, documentation, family creation, and project setup, is required.</li><li>Proficiency in AutoCAD 2D and strong skills in 3D rendering and visualization software (3ds Max, V-Ray, SketchUp, Enscape, Lumion, or similar).</li><li>Proven experience managing projects independently from concept to handover.</li><li>Knowledge of Autodesk Construction Cloud (ACC) is preferred.</li><li>Strong understanding of construction processes, materials, and site coordination.</li><li>Experience coordinating with external consultants, contractors, and suppliers.</li><li>Excellent attention to detail, organizational, communication, and presentation skills.</li><li>Ability to manage multiple projects simultaneously and meet deadlines under pressure.</li></ul><p>CORE COMPETENCIES</p><ul><li>Technical Proficiency - Demonstrates expert skills in Revit, AutoCAD, and 3D rendering software to produce accurate and high-quality outputs.</li><li>Creativity &amp; Innovation - Develops visually compelling and brand-aligned design solutions.</li><li>Ownership &amp; Accountability - Takes responsibility for assigned projects end to end and drives them to completion.</li><li>Attention to Detail &amp; Quality - Ensures precision in drawings, models, renderings, and documentation to maintain Swiss Butter's standards.</li><li>Collaboration &amp; Communication - Works effectively within cross-functional teams and communicates ideas clearly to internal and external stakeholders.</li><li>Time Management &amp; Organization - Manages multiple projects efficiently and meets deadlines under pressure.</li><li>Problem Solving &amp; Initiative - Identifies challenges early, implements solutions, and proactively drives improvements.</li><li>Adaptability &amp; Flexibility - Adjusts to evolving project requirements, timelines, and feedback across markets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Interior Design, Architecture, or a related field.</li><li>5-8 years of relevant experience, preferably in hospitality or F&amp;B interior design, with a portfolio of completed projects.</li><li>Expert-level proficiency in Revit, including modeling, documentation, family creation, and project setup, is required.</li><li>Proficiency in AutoCAD 2D and strong skills in 3D rendering and visualization software (3ds Max, V-Ray, SketchUp, Enscape, Lumion, or similar).</li><li>Proven experience managing projects independently from concept to handover.</li><li>Knowledge of Autodesk Construction Cloud (ACC) is preferred.</li><li>Strong understanding of construction processes, materials, and site coordination.</li><li>Experience coordinating with external consultants, contractors, and suppliers.</li><li>Excellent attention to detail, organizational, communication, and presentation skills.</li><li>Ability to manage multiple projects simultaneously and meet deadlines under pressure.</li></ul><p>CORE COMPETENCIES</p><ul><li>Technical Proficiency - Demonstrates expert skills in Revit, AutoCAD, and 3D rendering software to produce accurate and high-quality outputs.</li><li>Creativity &amp; Innovation - Develops visually compelling and brand-aligned design solutions.</li><li>Ownership &amp; Accountability - Takes responsibility for assigned projects end to end and drives them to completion.</li><li>Attention to Detail &amp; Quality - Ensures precision in drawings, models, renderings, and documentation to maintain Swiss Butter's standards.</li><li>Collaboration &amp; Communication - Works effectively within cross-functional teams and communicates ideas clearly to internal and external stakeholders.</li><li>Time Management &amp; Organization - Manages multiple projects efficiently and meets deadlines under pressure.</li><li>Problem Solving &amp; Initiative - Identifies challenges early, implements solutions, and proactively drives improvements.</li><li>Adaptability &amp; Flexibility - Adjusts to evolving project requirements, timelines, and feedback across markets.</li></ul>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p> <h4>Why this role matters</h4> <p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p> <p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p> <p>As a Senior Product Designer, you'll help define what that future looks like.</p> <p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p> <p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p> <h4>What you'll do</h4> <ul> <li><strong>Design experiences that make AI feel trustworthy</strong><br> You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li> <li><strong>Turn complex problems into intuitive workflows</strong><br> Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li> <li><strong>Raise the quality bar across the product</strong><br> You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li> <li><strong>Help customers adopt AI faster</strong><br> The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li> <li><strong>Design for Arabic-first enterprise users</strong><br> You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li> <li><strong>Build systems, not just screens</strong><br> You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li> <li><strong>Use research to inform decisions</strong><br> You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li> <li><strong>Elevate the people around you</strong><br> We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li> </ul> <h4>The challenges you'll tackle</h4> <p>Some of the questions you'll be helping us answer include:</p> <ul> <li>How do users remain in control when AI can act independently?</li> <li>When should an AI agent ask for approval versus acting autonomously?</li> <li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li> <li>How do we design graceful recovery experiences when AI gets things wrong?</li> <li>How do we reduce cognitive load instead of simply moving it elsewhere?</li> <li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li> <li>How do we create AI experiences that feel equally natural in Arabic and English?</li> </ul> <p>These are not solved problems. You'll help define the answers.</p> <h4>Requirements</h4> <h4>Who you are</h4> <p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p> <p>You likely bring:</p> <ul> <li>5+ years of experience designing B2B SaaS or enterprise software products.</li> <li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li> <li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li> <li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li> <li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li> <li>Experience conducting or contributing meaningfully to user research and usability testing.</li> <li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li> <li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li> <li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li> </ul> <p>Beyond experience, you'll thrive here if:</p> <ul> <li>You're curious and continuously learning.</li> <li>You seek feedback and give it constructively.</li> <li>You care more about solving customer problems than protecting your ideas.</li> <li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li> <li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li> <li>You measure success by the impact your work creates, not just the volume of work produced.</li> </ul> <h4>Bonus points</h4> <p>While not required, we'd be particularly excited if you have experience with:</p> <ul> <li>AI products, copilots, agents, or autonomous systems.</li> <li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li> <li>RTL and Arabic-first product design.</li> <li>Design systems and platform-scale design thinking.</li> <li>Responsible AI, explainability, or AI ethics principles.</li> <li>SaaS businesses serving enterprise customers in the Middle East.</li> </ul> <h4>What you can expect from us</h4> <p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p> <p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p> <p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p> <h4>What the hiring process will look like</h4> <ol> <li>Introductory conversation</li> <li>Hiring manager interview</li> <li>Practical design exercise - case study<br> A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li> <li>Final conversations</li> <li>Culture fit / offer stage</li> </ol></p><p></p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<br>\nUnlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<br>\nAs AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<br>\nConversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<br>\nThe Monitoring & Research domain sits at the center of that challenge.<br>\nThis is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<br>\nAs senior product manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<br>\nYou'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<br>\nIf you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<br>\nYou'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<br>\nYou'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<br>\nSuccess in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<br>\nYou'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<br>\nYou'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<br>\nYou'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<br>\nYou'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<br>\nYou'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span ><span><span Times New Roman";"> </span></span></span></strong><span dir="LTR"></span><strong><u><span><font size="3" face="arial">Job Purpose</font></span></u></strong></p></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font size="3"><p ><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><p ></p><div align="left"><font size="3"><br></font></div><span ><div ><font size="3"></font><p ><u><span><strong><font size="3">Principal<span> </span><font face="arial">Accountabilities</font></font></strong></span></u></p><p ><span></span></p><p ><span><span>a)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span><span></span></p><p ><span></span></p><p ><span><span>b)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>c)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>d)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>e)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>f)<span >     <span> </span></span></span></span><span dir="LTR"></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>g)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>h)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><p ><strong ><u><span><br></span></u></strong></p><p ><strong ><u><span><font size="3">Nature and Scope</font></span></u></strong></p><p ><span></span></p><div ><font size="3"></font><p ><span></span></p><p class="MsoBodyText2" ><strong><span><span>a)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Context</span></strong><span></span></p><p class="MsoBodyText2" ><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span><span></span></p><p class="MsoBodyTextIndent2" ><span></span></p><p ><strong><span><span>b)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Reporting Relationships</span></strong><span></span></p><p ><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><p ><span></span></p><p ><strong><span><span>c)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Contacts</span></strong><span></span></p><p ><strong><span><br></span></strong></p><p ><strong><span>Internal</span></strong></p><p ><span>Sales team</span></p><p ><span>Customer Service</span></p><p ><span>Customer Accounting</span></p><p ><span>Operations</span></p><p ><span>Sales Management team</span></p><p ><span>Air Operations</span></p><p ><span></span></p><p ><strong><span>External</span></strong></p><p ><span>DHL existing customers</span></p><p ><span>DHL network</span></p><p ><span></span></p><p ><strong><span><span>d)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Problem Solving</span></strong><span></span></p><p ><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><p ><span></span></p><p >The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><p ></p><p ><strong><span><span>e)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Decision Making</span></strong><span></span></p><p ><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><p ><span></span></p><p >In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.<span></span></p><p ><span></span></p><p ><strong><span><span>f)<span >     <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Planning and Organization</span></strong><span></span></p><p ><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><p ><span></span></p><p ><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><p ><span></span></p><p ><strong><span><span>g)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Job Challenge</span></strong><span></span></p><p ><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<span> </span><em>customer</em><span> </span>recognize these and be prepared to pay for the service difference.</span></p><p ><strong ><u><span><br></span></u></strong></p><p ><strong ><u><span><font size="3">Knowledge, Skills and Experience</font></span></u></strong></p><p ><span></span></p><div ><font size="3"></font><p ><span></span></p><p ><strong><span>Education</span></strong></p><p ><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><p ><span></span></p><p ><strong><span>Experience</span></strong></p><p ><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><p ><span>Driving license an advantage</span></p><p ><span>1 to 2 years of DHL experience (if transferred within)</span></p><p ><span></span></p><p ><strong><span>Technical Knowledge/Skills</span></strong></p><p class="MsoHeader" ><span>Great English communication skills – written and oral</span></p><p ><span>Excellent PC skills (MS Word & Excel)</span></p><p ><span>Numerically literate</span></p><p ><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><p ><span></span></p><p ><strong><span>Personal Attributes</span></strong></p><p ><span>Well-developed communication & selling skills</span></p><p ><span>Professional Telephone Behavior</span></p><p ><span>Customer Services attitude (controlled temperament)</span></p><p ><span>Dedicated, Hardworking and Enthusiastic</span></p><p ><span>Flexible and prepared to work long hours</span></p><p ><span>Reliable</span></p><p ><span>Ability to work under pressure</span></p></div></div></div></span></font></div></div></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Wahed:</strong> <br>The global financial system wasn t built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values. </p> <p>At Wahed, we re changing that. We are a global fintech company on a mission to build a new financial system one that is ethical, accessible, and entirely interest-free. From our offices across the globe, our team is building products that were once deemed impossible: from pioneering Shariah-compliant equity ETFs, to true riba-free alternatives to high-yield savings accounts, to no-leverage, income-producing real estate investments. If you re driven to help people and believe finance should empower, not exclude, join us in building a more equitable financial future. </p> <p> <strong> <br>Job Brief:</strong> <br>Wahed is looking for an Arabic-speaking Private Clients Service Associate to join our International team and deliver an outstanding experience to our clients. Reporting to the Private Clients Manager, you will be a first point of contact for clients across calls and email - resolving queries quickly, accurately and with genuine care. You will also be the dedicated client service contact for our high-net-worth (HNW) clients, guiding them personally through onboarding and ensuring a smooth, high-touch experience from their very first interaction. This is a client-facing role for someone who combines warmth with attention to detail and takes real pride in helping people. </p> <div> <div> Job Responsibilities: <div> <div> <ul> <li>Act as a first point of contact for clients across calls, email and live chat identifying and assessing their needs and resolving queries promptly and accurately.</li> <li>Serve as the dedicated support contact for our high-net-worth (HNW) clients, delivering a personalised, high-touch experience and guiding them through onboarding from account opening to first investment.<br>Support clients in Arabic (essential), English (essential), and French (desirable) ensuring clear, professional and culturally attuned communication.</li> <li>Guide clients through onboarding, KYC and account-related processes, coordinating with internal teams where needed to remove friction.</li> <li>Handle complaints with empathy, providing appropriate solutions and alternatives within agreed timeframes, and following up to ensure resolution.</li> <li>Keep accurate records of client interactions, process client accounts and documentation, and maintain trackers for leads and queries generated through company campaigns.</li> <li>Follow communication procedures, guidelines and policies, and ensure adherence to service-level agreements (SLAs) and process deliverables.</li> <li>Take the extra mile to engage clients, build trust, and contribute to a high-quality values-based client experience.<br>Share client feedback and recurring issues with the wider team to help improve our products, processes and service.</li> </ul> </div> </div> </div> </div> <div> <div> Job Specifications: <div> <div> <ul> <li>Fluency in Arabic and English, both written and spoken - this is essential. Fluency in French is desirable.</li> <li>Bachelor s degree with 2+ years experience in a client service role, ideally within financial services or fintech.</li> <li>Proven customer support or client-service experience, with strong phone, email and chat handling skills and active listening.</li> <li>Experience supporting high-net-worth or premium clients, or a clear aptitude for delivering a high-touch, professional service.</li> <li>Client-oriented, with the ability to adapt and respond to different types of clients and personalities.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong attention to detail and accuracy in record-keeping and following processes.</li> <li>Ability to multi-task, prioritise and manage time effectively, delivering high-quality work to deadlines.</li> <li>Familiarity with the UAE financial-services landscape and/or an interest in Shariah-compliant finance is an advantage.</li> </ul> <div> </div> <div>If you love helping people, take pride in delivering an exceptional client experience, and want to be part of a values-based FinTech growing in the UAE, we d love to hear from you.</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>

<p>The Research Assistant will support the collection, organization, validation, and preliminary analysis of quantitative and qualitative information required for projects related to Public Administration and Institutional Reform, Governance, Accountability and Innovation and Local Governance work of the Public Governance and Institutional Transformation Section. The assignment will contribute to the timely preparation of accurate research materials, databases, background notes, presentations, and other project outputs.</p><p>Public governance systems in the Arab region are undergoing significant transformation in response to overlapping economic, social, environmental, and geopolitical challenges, including fiscal pressures, climate risks, rapid digitalization, conflict, and declining public trust. These evolving challenges demand not only public sector reform but also systemic innovation to strengthen service delivery, accountability, resilience, and institutional effectiveness. Today, governments are increasingly required to modernize public administration through digital transformation, artificial intelligence, transparency and accountability, inclusive and participatory governance, and resilience-building. They must also align reforms with the 2030 Agenda, integrate behavioural insights into policymaking, and strengthen strategic foresight and anticipatory governance to address emerging challenges. In this context, the role of the United Nations Economic and Social Commission for Western Asia is central in supporting Member States to modernize public institutions, promote regional knowledge exchange, and advance innovative governance frameworks tailored to the Arab region. This work requires the collection, review, and organization of information from national, regional, and international sources, as well as the preparation of background materials, country information, presentations, tables, and other project outputs. ESCWA therefore seeks to engage an entry-level Research Assistant to provide research, data-collection, documentation, and organizational support to activities related to Public Administration and Institutional Reform, Governance, Accountability and Innovation, Local Governance, and the wider work of the section.</p><p>The Research Assistant is expected to perform, under the supervision of the Chief of the Governance Section, the following tasks:</p><ul><li>Research, extract, consolidate, and organize quantitative and qualitative information from relevant national, regional, and international sources using appropriate research tools and software.</li><li>Assist in collecting, reviewing and validating collected data and information for accuracy, completeness, clarity, and consistency, and flag any discrepancies for follow-up by the project team.</li><li>Maintain and update relevant computerized databases, research files, and reference materials to ensure data integrity, accessibility, and proper documentation.</li><li>Prepare reports, presentations, tables, graphs, charts, and other visual materials to present research findings and provide clear information to the Project coordinator and project team.</li><li>Gather and summarize information from national databases, official websites, libraries, online platforms, ESCWA repositories, and other reliable sources to support ongoing research and project activities.</li><li>Prepare abstracts, summary briefs, background notes, bibliographic descriptions, country information, and supporting materials for inclusion in ESCWA documents, reports, presentations, and publications.</li><li>Contribute to the preparation of research and analytical materials related to Public Administration and Institutional Reform, Governance, Accountability and Innovation, Local Governance and other projects undertaken by the Public Governance and Institutional Transformation Section.</li><li>Support the preparation and organization of the remianing Forums and the meetings, including background research, participant materials, meeting documentation, and summaries of discussions.</li><li>Coordinate with team members and relevant counterparts, support internal meetings and consultations by preparing materials and taking notes, and perform other related tasks required for the timely implementation of assigned projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A first level degree in Political science, or a related area is required.</li><li>All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>No prior work experience is required for this assignment.</li><li>Data collection and analysis skills are required.</li><li>Skills in data collection, research, or related assignments is desirable.</li><li>Fluency in English and Arabic language is required.</li></ul>

<p><br></p><p><b>Responsibilities</b></p><ul><li>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes.</li><li>Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery.</li><li>Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan.</li><li>Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes.</li><li>Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework.</li><li>Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions.</li><li>Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre.</li><li>Performs such other duties as may be assigned</li></ul><p>Competencies</p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing<p><strong>Desired Candidate Profile</strong></p><p>Education A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</p><p>Job - Specific Qualification Not available.</p><p>Work Experience No experience at this entry level of TVET Instructor (Engineering Drawing) - grade 11, is required.</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number</p><p>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post</p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>THE ROLE<br></b><br> <br>A Growth &amp; Operations Lead to own the freelancer side of the Servi marketplace from strategy and outreach to vetting, activation, and retention. This is a hands-on, field-heavy role that sits at the intersection of business development, operations, and marketplace management. The person will work directly alongside the co-founders to build the supply engine that makes Servi run.<br><br> <br><b>KEY RESPONSIBILITIES<br></b><br> <br>1. Supply Growth Strategy &amp; Planning<br><br>Help define freelancer supply targets per vertical and area.<br><br>Structure service verticals and sub-verticals, and set clear requirements per vertical, skills, certifications, experience, availability and others.<br><br>Identify and prioritize acquisition channels and adjust supply planning based on operational needs and early demand signals.<br><br>2. Supply Outreach &amp; Partnership Coordination<br><br>Build relationships with universities, public and private institutions, and community organizations to grow the freelancer network.<br><br>Lead freelancer acquisition through job fairs, partnerships, cold outreach, referrals, and on-ground initiatives.<br><br>Support ambassador and referral programs to accelerate supply growth, in addition to other initiatives.<br><br>3. Pipeline Management &amp; Conversion<br><br>Own and manage the freelancer pipeline from initial reach and contact through to activation.<br><br>Maintain structured tracking systems and dashboards, to monitor conversion rates across all onboarding stages.<br><br>Identify drop-off points in the funnel and improve outreach messaging, scripts, and onboarding flows accordingly.<br><br>Convert non-freelancers into service providers.<br><br>4. Freelancer Vetting &amp; Quality Control<br><br>Own the vetting pipeline end-to-end: document collection, identity verification (KYC), interview scheduling, and onboarding.<br><br>Define and enforce quality standards and acceptance criteria per vertical.<br><br>Support Trust &amp; Safety processes by ensuring proper verification, maintaining quality standards, and resolving issues when they arise.<br><br>5. Marketplace Operations &amp; Freelancer Management<br><br>Ensure balanced supply across verticals and areas, monitor freelancer availability, readiness, and utilization.<br><br>Build and maintain relationships with freelancers post-onboarding, supporting them through their engagements and growth.<br><br>Monitor performance, engagement, and retention. Handle freelancer issues, feedback, and escalations.<br><br>Support engagement initiatives to keep the supply base active and motivated.<br><br>6. Reporting &amp; Performance Tracking<br><br>Maintain structured dashboards tracking acquisition, conversion, activation, and retention metrics.<br><br>Provide regular reporting on supply growth, quality levels, and operational gaps. Track key KPIs and flag risks or bottlenecks.<br><br>Research and act on insights around freelancer behavior, pricing, and vertical dynamics.<br><br>7. Research &amp; Process Benchmarking<br><br>Research regional and global platforms to benchmark best practices in supply operations and freelancer management.<br><br>Translate findings into internal playbooks, processes, and guidelines; contribute to building a structured knowledge base for scaling.<br><br> <br>PROFILE &amp; COMPETENCIES<br><br> <br>Education: Bachelor s degree in business management, operations, project management, HR or a related field.<br><br>Experience: 6 to 10 years in operations, business development, or marketplace environments. Startup experience is a strong advantage.<br><br>Languages: Fluent in English and Arabic. French is a plus.<br><br>Technical Skills: Advanced Excel / Google Sheets for data analysis, dashboards, and funnel tracking. Proficiency in Microsoft 365 and Google Workspace. Hands-on experience with CRM and field outreach tools. Comfortable with project management platforms. Strong digital organization habits.<br><br>Soft Skills: Persistent and persuasive in the field. Data-driven and self-accountable. Adapts fast, works well with ambiguity, and thrives without a playbook. Tech-savvy uses tools to move faster, not just to report.<br><br> <br>WHO THRIVES HERE<br><br> <br>This role is built for someone who is equally comfortable in the field building relationships and at a desk, managing pipelines and data. It is for serious owners who move fast without losing structure and want to build something that has never existed in this market.</div></section>

THE ROLE <br> <br>A Growth & Operations Lead to own the freelancer side of the Servi marketplace — from strategy and outreach to vetting, activation, and retention. This is a hands-on, field-heavy role that sits at the intersection of business development, operations, and marketplace management. The person will work directly alongside the co-founders to build the supply engine that makes Servi run. <br> <br>KEY RESPONSIBILITIES <br> <br>1. Supply Growth Strategy & Planning <br>Help define freelancer supply targets per vertical and area. <br>Structure service verticals and sub-verticals, and set clear requirements per vertical, skills, certifications, experience, availability and others. <br>Identify and prioritize acquisition channels and adjust supply planning based on operational needs and early demand signals. <br>2. Supply Outreach & Partnership Coordination <br>Build relationships with universities, public and private institutions, and community organizations to grow the freelancer network. <br>Lead freelancer acquisition through job fairs, partnerships, cold outreach, referrals, and on-ground initiatives. <br>Support ambassador and referral programs to accelerate supply growth, in addition to other initiatives. <br>3. Pipeline Management & Conversion <br>Own and manage the freelancer pipeline from initial reach and contact through to activation. <br>Maintain structured tracking systems and dashboards, to monitor conversion rates across all onboarding stages. <br>Identify drop-off points in the funnel and improve outreach messaging, scripts, and onboarding flows accordingly. <br>Convert non-freelancers into service providers. <br>4. Freelancer Vetting & Quality Control <br>Own the vetting pipeline end-to-end: document collection, identity verification (KYC), interview scheduling, and onboarding. <br>Define and enforce quality standards and acceptance criteria per vertical. <br>Support Trust & Safety processes by ensuring proper verification, maintaining quality standards, and resolving issues when they arise. <br>5. Marketplace Operations & Freelancer Management <br>Ensure balanced supply across verticals and areas, monitor freelancer availability, readiness, and utilization. <br>Build and maintain relationships with freelancers post-onboarding, supporting them through their engagements and growth. <br>Monitor performance, engagement, and retention. Handle freelancer issues, feedback, and escalations. <br>Support engagement initiatives to keep the supply base active and motivated. <br>6. Reporting & Performance Tracking <br>Maintain structured dashboards tracking acquisition, conversion, activation, and retention metrics. <br>Provide regular reporting on supply growth, quality levels, and operational gaps. Track key KPIs and flag risks or bottlenecks. <br>Research and act on insights around freelancer behavior, pricing, and vertical dynamics. <br>7. Research & Process Benchmarking <br>Research regional and global platforms to benchmark best practices in supply operations and freelancer management. <br>Translate findings into internal playbooks, processes, and guidelines; contribute to building a structured knowledge base for scaling. <br> <br>PROFILE & COMPETENCIES <br> <br>Education: Bachelor’s degree in business management, operations, project management, HR or a related field. <br>Experience: 6 to 10 years in operations, business development, or marketplace environments. Startup experience is a strong advantage. <br>Languages: Fluent in English and Arabic. French is a plus. <br>Technical Skills: Advanced Excel / Google Sheets for data analysis, dashboards, and funnel tracking. Proficiency in Microsoft 365 and Google Workspace. Hands-on experience with CRM and field outreach tools. Comfortable with project management platforms. Strong digital organization habits. <br>Soft Skills: Persistent and persuasive in the field. Data-driven and self-accountable. Adapts fast, works well with ambiguity, and thrives without a playbook. Tech-savvy — uses tools to move faster, not just to report. <br> <br>WHO THRIVES HERE <br> <br>This role is built for someone who is equally comfortable in the field building relationships and at a desk, managing pipelines and data. It is for serious owners who move fast without losing structure and want to build something that has never existed in this market

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>• Work Experience:<br>• At least 4 years of professional experience in one or more of the following areas is required : public affairs, programme management, resource mobilization, external relations, or other relevant area.<br>• Experience with donor-funded projects and/or in an emergency context is an asset.<br>• Strong written communication and drafting skills in English is required.<br>• Language Requirements: Fluency in Arabic and English is required. Knowledge of French or any other UN language is considered an asset.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>The UNICEF competencies required for this post are<br>(1) Builds and maintains partnerships<br>(2) Demonstrates self-awareness and ethical awareness<br>(3) Drive to achieve results for impact<br>(4) Innovates and embraces change<br>(5) Manages ambiguity and complexity<br>(6) Thinks and acts strategically<br>(7) Works collaboratively with others<br>Familiarize yourself with our competency framework and its different levels.<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.<br><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC will deliver a series of infrastructure, virtualization, and application support outputs over the course of the 6 month assignment. The required deliverables comprise: a complete Proxmox cluster optimization and high-availability (HA) baseline consisting of a health check, resource tuning, and failover configuration for production virtualization nodes; a storage expansion and virtual machine provisioning framework detailing the successful integration and masking of new LUNs alongside resource allocation strategies; and dedicated operational support for hosted applications, including resolution logs and step-by-step troubleshooting runbooks for on-premises, customer-facing platforms to minimize operational downtime. Furthermore, the IC will provide a legacy system assessment and modernization blueprint encompassing the technical solution designs and architecture roadmaps necessary to phase out outdated environments; implement a robust backup, recovery, and cluster monitoring stack that establishes automated VM backup/snapshot lifecycles and performance monitoring dashboards for compute, storage, and network layers; and conclude with a formal operational handover and technical documentation package consisting of full administration manuals, infrastructure topology diagrams, and a structured internal knowledge-transfer workshop for the team.<br> Work Location<br>Hybrid: UN-House/Remote<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge infrastructure, enterprise virtualization, and scalable technology frameworks to ensure high availability, security, and performance for critical digital assets. Its core functions include virtualization cluster management, storage provisioning, container orchestration, the administration of on-premises hosted applications for external partners, and the modernization of legacy enterprise systems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the development, virtualization, maintenance, and optimization of core infrastructure systems and architectures to support strategic initiative delivery. Duties and responsibilities: The Virtualization and Systems Administrator will perform the following tasks: System Administration: o Administer and maintain Proxmox virtualization clusters hosting production and development workloads. o Managed VM provisioning, cloning, snapshots, backups, and lifecycle operations. o Configured high availability (HA) and failover mechanisms for critical business applications. o Performed cluster monitoring, capacity planning, and resource optimization across compute and storage nodes. o Managed virtual networking, VLANs, bridges, and inter-VM connectivity. o Monitored cluster health, CPU, memory, storage, and network performance. o Diagnosed and resolved virtualization, storage, and networking issues impacting production services. o Tuned virtual machine resource allocations to improve performance and infrastructure efficiency. o Conducted regular maintenance, upgrades, and security patching of Proxmox nodes. o Administered Kubernetes clusters, including deployment, scaling, monitoring, and troubleshooting of containerized applications to ensure high availability and reliable service delivery. Storage Allocation &amp; Administration: o Conduct storage volume management tasks, introducing, configuring, and masking new LUNs from the storage networks to the virtualization clusters. o Optimize high-throughput storage paths and performance partitioning strategies to eliminate application latencies. On-Premises Application Support &amp; Maintenance: o Provide operational support for specialized on-premises applications hosted internally for external partners and customers. o Debug application layer issues, service disruptions, and database connectivity dropouts to maximize system uptime. o Manage containerized application stacks using Kubernetes, ensuring deployment, resource scaling, and service discovery remain active. Legacy Modernization &amp; Solution Creation: o Participate in technical solution designs targeted at upgrading, migrating, or completely replacing legacy enterprise environments. o Formulate infrastructure migration steps, system topology blueprints, and infrastructure-as-code runbooks to safely phase out outdated legacy platforms.<br> Qualifications/special skills<br>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, System Administration, Statistics, Data Science, or related fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. Minimum 6 years of professional experience in designing and deploying data systems, data center virtualization, infrastructure management, with demonstrated consultancy or technical leadership roles is required. Proven experience with cloud environments (Azure, AWS, or GCP), container orchestration (Kubernetes), DevOps automation, Proxmox VE (or equivalent enterprise hypervisors), virtual machine provisioning, cluster high-availability (HA), and network configuration (VLANs, bridges) is required. Demonstrated experience in storage area network (SAN) administration, including the integration, masking, and management of new LUNs, is required. Experience with infrastructure monitoring tools, and troubleshooting on-premises hosted applications is required. Strong familiarity with legacy system migration strategies, infrastructure modernization planning, and disaster recovery execution is desirable. Excellent analytical, problem-solving, and communication skills is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>