Call Center Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Location: Beirut, Lebanon<br><br>Company: Confidential<br><br> <br>Job Overview<br></b><br>A reputable company based in Beirut is seeking an experienced and results-driven Call Center Manager to lead and oversee its customer service operations. The ideal candidate will have a proven track record in managing high-performing call center teams, improving service quality, and achieving operational excellence.<br><br> <br><b>Requirements<br></b><br> Bachelor's degree in Business Administration, Management, Communications, or a related field.<br><br> Minimum of 10 years of experience in call center operations, including at least 5 years in a managerial role.<br><br> Strong technology and systems proficiency, with the ability to utilize CRM, call center, and automation solutions to improve performance, customer experience, and departmental development.<br><br> <br> Strong leadership, coaching, and team management skills.<br><br> Excellent communication and interpersonal abilities.<br><br> Proven experience in performance management and KPI monitoring.<br><br> Strong analytical and problem-solving skills.<br><br> Proficiency in Microsoft Office and call center management systems.<br><br> Ability to work under pressure and manage multiple priorities effectively.<br><br> Fluency in English and Arabic; French is a plus.</div></section>

Location: Beirut, Lebanon <br>Company: Confidential <br> <br>Job Overview <br>A reputable company based in Beirut is seeking an experienced and results-driven Call Center Manager to lead and oversee its customer service operations. The ideal candidate will have a proven track record in managing high-performing call center teams, improving service quality, and achieving operational excellence. <br> <br>Requirements <br>• Bachelor's degree in Business Administration, Management, Communications, or a related field. <br>• Minimum of 10 years of experience in call center operations, including at least 5 years in a managerial role. <br>• Strong technology and systems proficiency, with the ability to utilize CRM, call center, and automation solutions to improve performance, customer experience, and departmental development. <br> <br>• Strong leadership, coaching, and team management skills. <br>• Excellent communication and interpersonal abilities. <br>• Proven experience in performance management and KPI monitoring. <br>• Strong analytical and problem-solving skills. <br>• Proficiency in Microsoft Office and call center management systems. <br>• Ability to work under pressure and manage multiple priorities effectively. <br>• Fluency in English and Arabic; French is a plus

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A reputable company located in Jadra is seeking to recruit a Customer Service &amp; Call Center Officer.</p> <p>&nbsp;</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking to hire Call Center/ Sales Agent for a leading Group based in Antelias.</p><p>It is an indoor, on-site position located in Antelias.</p><p>Working Schedule :Monday to Friday from 8.30 -5 .</p><p>Saturdays and Sundays off.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 + years experience as Call Center or Sales .</li></ul><p></p></section>

Call Center Operators for a Restaurant Chain (Hamra)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Oversees daily operations to ensure high-quality, prompt customer service for food orders, reservations, and inquiries.</p><p>- Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 5 years exp in the field</p><p></p></section>

We are looking to hire Call Center/ Sales Agent for a leading Group based in Antelias. <br> <br>It is an indoor, on-site position located in Antelias. <br> <br>The ideal candidate should have the following Qualifications: <br>1-2 + years experience as Call Center or Sales . <br> <br>Basic salary between $800 -$1000 (Based on Qualifications) + High Commission + Insurance <br> <br>Working Schedule :Monday to Friday from 8.30 -5 <br>Saturdays and Sundays off. <br> <br>Please send your updated CV ASAP to this email (hiring.beirut@gmail.com) and mention the job title you are applying for in the subject line

We are looking to hire Call Center Sales Agent for a leading Group based in Antelias. <br> <br>It is an indoor, on-site position located in Antelias. <br> <br>The ideal candidate should have the following Qualifications: <br>1-2 + years experience as Call Center or Sales . <br> <br>Basic salary between $800 -$1000 (Based on Qualifications) + High Commission + Insurance <br> <br>Working Schedule :Monday to Friday from 8.30 -5 <br>Saturdays and Sundays off. <br> <br>Please send your updated CV ASAP to this email (hiring.beirut@gmail.com) and mention the job title you are applying for in the subject line

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hiring call center agent to take orders by whatsapp for Naccache Antelias Branch.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Send you cv on whatsapp PHONE_NUMBER5 Please include Reference From Grace Antoun</p><p></p></section>

**Job Vacancy: Sales Call Center Agent** <br> <br>We are looking for a motivated and results-driven **Sales Call Center Agent** to join our team. <br> <br>**Requirements:** <br> <br>* Minimum **2 years of experience** in sales, telesales, or call center operations. <br>* Excellent communication and negotiation skills. <br>* Ability to achieve sales targets and KPIs. <br>* Strong customer service orientation. <br>* Good computer skills and proficiency in Microsoft Office. <br>* Fluency in Arabic and good command of English. <br> <br>**Key Responsibilities:** <br> <br>* Contact potential and existing customers by phone. <br>* Promote and sell the company's products and services. <br>* Follow up on leads and customer inquiries. <br>* Maintain accurate records of customer interactions. <br>* Achieve monthly sales targets and contribute to team objectives

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking to hire Outreach Call Center Agent for a leading Group based in Antelias.</p><p>It is an indoor, on-site position located in Antelias.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>The ideal candidate should have the following Qualifications:</b></p><ul><li>2+ years of experience in call center, customer service, telesales, or outreach campaigns.</li></ul><p>Key Responsibilities:</p><ul><li>Make outbound calls to prospective and existing customers.</li><li>Introduce company products, services, or campaigns.</li><li>Schedule appointments and follow-up calls.</li><li>Conduct customer satisfaction surveys and collect feedback.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Meet daily, weekly, and monthly outreach targets.</li></ul><p></p></section>

Minimum 5 years exp in the field <br>- Oversees daily operations to ensure high-quality, prompt customer service for food orders, reservations, and inquiries. <br>- Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction

We are hiring a Call Center Agent to join our team in Hazmieh Branch. <br> <br>Responsibilities: <br>- Answer customer calls and inquiries. <br>-Resolve complaints professionally. <br>-Provide accurate information and support. <br>-Maintain Customer records. <br> <br>Requirements: <br>- Strong communication skills. <br>-Basic computer Knowledge. <br>- Customer service experience is a plus. <br>-Arabic and English preferred. <br> <br>If interested, send your CV to careers@spinneys-lebanon.com or contact us at 70- 571 706

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>What You'll Be Doing</strong></p><p>As the Call Center Coordinator, you'll play a critical role in ensuring service requests are handled efficiently from the moment a customer calls until the job is completed.</p><p>Your responsibilities will include:</p><ul><li>Answering incoming customer calls professionally and promptly</li><li>Creating and managing service requests within the company system</li><li>Coordinating technician dispatches with the Maintenance Manager</li><li>Liaising and following up with Al Shaya Group and other key stakeholders</li><li>Preparing and sending quotations on a daily basis</li><li>Following up on pending quotations and approvals</li><li>Escalating any quotation approval delays exceeding 48 hours</li><li>Maintaining organized filing, documentation, and scanning systems</li><li>Preparing purchase orders as required</li><li>Supporting the Operations and Maintenance Managers with administrative tasks</li><li>Preparing and submitting daily operational reports</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Previous experience in a call center, customer service, coordination, or administrative role</li><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>High attention to detail and follow-through</li><li>Proficiency in Microsoft Office and computer systems</li><li>Ability to work effectively under pressure and manage competing priorities</li><li>A proactive mindset with a strong sense of accountability</li></ul><p><strong>Why Join?</strong></p><ul><li>Be part of a dynamic and growing organization</li><li>Work closely with operations and management teams</li><li>Gain valuable exposure to customer service, operations, and maintenance coordination</li><li>Build a long-term career with opportunities for professional development and advancement</li></ul><p><strong>Ready to Apply?</strong></p><p>If you're a highly organized professional who enjoys keeping operations running smoothly and delivering excellent customer service, we'd love to hear from you.</p><p>Apply today and become the driving force behind exceptional service delivery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in a call center, customer service, coordination, or administrative role</p><p>Strong communication and interpersonal skills</p><p>Excellent organizational and multitasking abilities</p><p>High attention to detail and follow-through</p><p>Proficiency in Microsoft Office and computer systems</p><p>Ability to work effectively under pressure and manage competing priorities</p><p>A proactive mindset with a strong sense of accountability</p><p></p></section>

Hiring call center agent to take orders by whatsapp for Naccache Antelias Branch. <br>Send you cv on whatsapp 76177785 “Please include Reference From Grace Antoun

Be the Voice Behind Exceptional Service <br> <br>Our client is a growing and service-driven organization looking for a highly organized and customer-focused Call Center Coordinator to become the central hub between customers, technicians, and internal teams. <br> <br>If you're someone who thrives in a fast-paced environment, enjoys coordinating multiple moving parts, and takes pride in delivering outstanding customer experiences, we'd love to hear from you. <br> <br>What You'll Be Doing <br> <br>As the Call Center Coordinator, you'll play a critical role in ensuring service requests are handled efficiently from the moment a customer calls until the job is completed. <br> <br>Your responsibilities will include: <br> <br>Answering incoming customer calls professionally and promptly <br>Creating and managing service requests within the company system <br>Coordinating technician dispatches with the Maintenance Manager <br>Liaising and following up with Al Shaya Group and other key stakeholders <br>Preparing and sending quotations on a daily basis <br>Following up on pending quotations and approvals <br>Escalating any quotation approval delays exceeding 48 hours <br>Maintaining organized filing, documentation, and scanning systems <br>Preparing purchase orders as required <br>Supporting the Operations and Maintenance Managers with administrative tasks <br>Preparing and submitting daily operational reports <br>What We're Looking For <br> <br>Previous experience in a call center, customer service, coordination, or administrative role <br>Strong communication and interpersonal skills <br>Excellent organizational and multitasking abilities <br>High attention to detail and follow-through <br>Proficiency in Microsoft Office and computer systems <br>Ability to work effectively under pressure and manage competing priorities <br>A proactive mindset with a strong sense of accountability <br>Why Join? <br> <br>Be part of a dynamic and growing organization <br>Work closely with operations and management teams <br>Gain valuable exposure to customer service, operations, and maintenance coordination <br>Build a long-term career with opportunities for professional development and advancement <br>Ready to Apply? <br> <br>If you're a highly organized professional who enjoys keeping operations running smoothly and delivering excellent customer service, we'd love to hear from you. <br> <br>Apply today and become the driving force behind exceptional service delivery

We are looking to hire Outreach Call Center Agent for a leading Group based in Antelias. <br> <br>It is an indoor, on-site position located in Antelias. <br> <br>The ideal candidate should have the following Qualifications: <br>2+ years of experience in call center, customer service, telesales, or outreach campaigns. <br> <br>Key Responsibilities: <br>-Make outbound calls to prospective and existing customers. <br>-Introduce company products, services, or campaigns. <br>-Schedule appointments and follow-up calls. <br>-Conduct customer satisfaction surveys and collect feedback. <br>-Maintain accurate records of customer interactions in the CRM system. <br>-Meet daily, weekly, and monthly outreach targets. <br> <br>Basic salary between $900 -$1000 (Based on Qualifications) + High Commission + Insurance <br> <br>Working Schedule :Monday to Friday from 8-5 <br>Saturdays and Sundays off. <br> <br>Please send your updated CV ASAP to this email (hiring.beirut@gmail.com) and mention the job title you are applying for in the subject line

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Position Summary:</b></p><p>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers &amp; agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.</p><p><b>Primary Duties and Responsibilities:</b></p><p>Agent &amp; Customer Relationship Management:</p><ul><li>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures</li><li>Analyses and evaluates agents/ customers requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed</li><li>Follows up on agents/ customers cases and provides them back with updates on their case when needed</li><li>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status</li><li>Updates and maintains database and ensures data integrity and accuracy</li><li>Engages and handles Customers inquiries via live messaging</li><li>Supports in incoming cases management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Knowledge, Skills, and Abilities</h2><h3>Qualifications:</h3><ul><li>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)</li></ul><h3>Technical Skills:</h3><ul><li>Proficiency in English and Arabic; French is a plus</li><li>Proficiency in Microsoft Office</li><li>Experience in customer service or any related field</li></ul><h3>Relevant Experience:</h3><ul><li>1 - 3 years</li></ul><h3>Working hours:</h3><ul><li>flexibility in working hours is needed</li></ul><h3>Key Behavioral Competencies</h3><ul><li>Excellent customer service skills</li><li>Excellent interpersonal skills</li><li>Ability to work on own initiatives</li><li>High level of ethics and compliance</li><li>Ability to communicate properly and professionally</li><li>Ability to build and maintain positive relationships</li><li>Excellent organizational skills and attention to detail</li></ul><p></p></section>

Position Summary: <br> <br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments. <br> <br> <br> <br>Primary Duties and Responsibilities: <br> <br>Agent & Customer Relationship Management: <br> <br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures <br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed <br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed <br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status <br>Updates and maintains database and ensures data integrity and accuracy <br>Engages and handles Customers’ inquiries via live messaging <br>Supports in incoming cases management <br> <br> <br>Knowledge, Skills, and Abilities <br> <br>Qualifications: <br> <br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress) <br> <br> <br>Technical Skills: <br> <br>Proficiency in English and Arabic; French is a plus <br>Proficiency in Microsoft Office <br>Experience in customer service or any related field <br> <br> <br>Relevant Experience: <br> <br>1 - 3 years <br> <br>Working hours: <br>flexibility in working hours is needed <br> <br>Key Behavioral Competencies <br> <br>Excellent customer service skills <br>Excellent interpersonal skills <br>Ability to work on own initiatives <br>High level of ethics and compliance <br>Ability to communicate properly and professionally <br>Ability to build and maintain positive relationships <br>Excellent organizational skills and attention to detail

Beauty center in Riyadh - Saudi Arabia is hiring ( Females Only ) : <br>- Female Hairdresser <br>- Female Eye lashes specialist <br>Send your CV to: grace-s-antoun@hotmail.com