Computer Technician Jobs in Lebanon

Qualifications <br> <br>Bachelor's degree in Marketing or a related field. <br>3–5 years of experience in Market Research, Marketing Analytics, Business Intelligence, Product Development, or Research & Development. <br>Experience within the FMCG, Food & Beverage, Manufacturing, or Consumer Goods sectors is highly preferred. <br>Experience managing market surveys and consumer research projects. <br> <br>Key Responsibilities1. Market Research & Market Intelligence <br> <br>Conduct quantitative and qualitative market research to identify customer needs, market gaps, and emerging trends. <br>Design and execute market surveys, questionnaires, interviews, and focus groups. <br>Analyze customer preferences, purchasing behavior, and satisfaction levels. <br>Collect, validate, and interpret market data from multiple internal and external sources. <br>Prepare comprehensive market research reports and executive summaries. <br>Monitor local, regional, and international market developments. <br>Develop customer segmentation analyses. <br>2. Competitor Analysis <br> <br>Monitor competitors' products, pricing strategies, promotions, and market positioning. <br>Benchmark competitors' strengths, weaknesses, and competitive advantages. <br>Conduct SWOT analyses for competitors and new market entrants. <br>Track competitors' marketing campaigns and product launches. <br>Prepare regular competitor intelligence reports. <br>3. Product Research & Development (R&D) <br> <br>Identify opportunities for new product development and product improvements. <br>Evaluate customer feedback and market demands to support product innovation. <br>Coordinate product testing and concept validation. <br>Participate in developing new product concepts from ideation through launch. <br>Recommend modifications to existing products based on market findings. <br>Assist in packaging, branding, and product positioning decisions. <br>Support product lifecycle management initiatives. <br>4. Consumer Insights <br> <br>Analyze customer buying habits and decision-making factors. <br>Identify customer pain points and unmet needs. <br>Measure customer satisfaction and brand perception. <br>Conduct post-launch product performance evaluations. <br>Recommend initiatives to improve customer experience. <br>5. Market Surveys <br> <br>Develop survey methodologies and sampling plans. <br>Design questionnaires aligned with research objectives. <br>Coordinate survey execution across various channels. <br>Analyze survey results using statistical methods. <br>Present findings and actionable recommendations to management. <br>6. Business Development Support <br> <br>Evaluate new business opportunities and market expansion potential. <br>Conduct feasibility studies for new markets and products. <br>Support pricing strategy development through market analysis. <br>Identify emerging market segments and growth opportunities. <br>Provide commercial insights for strategic planning. <br>7. Data Analysis & Reporting <br> <br>Analyze large datasets using statistical and analytical tools. <br>Prepare dashboards and KPI reports. <br>Develop trend analyses and forecasting models. <br>Present research findings to senior management. <br>Maintain research databases and historical market records. <br>8. Cross-Functional Collaboration <br> <br>Work closely with Sales, Marketing, Product Development, Operations, and Finance teams. <br>Support marketing campaigns with market intelligence. <br>Participate in strategic planning meetings. <br>Coordinate with external research agencies when required. <br>Key Performance Indicators (KPIs) <br> <br>Number of market studies completed <br>Accuracy and quality of research reports <br>Timeliness of research delivery <br>Number of customer surveys conducted <br>Survey response rate <br>Customer satisfaction research completion <br>Number of competitor analyses completed <br>New product opportunities identified <br>Product improvement recommendations implemented <br>Market share insights generated <br>Success rate of new product launches <br>Forecast accuracy <br>Management satisfaction with research quality <br>Research project completion within budget <br>Return on research initiatives

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Direct all areas of laundry in the requirements of the hotel in both daily and long-term operations.<br> Directly responsible for the administration and maintenance of an effective and continuous training program for all laundry staff.<br> Develop standard operating procedures for new tasks or procedures and document all procedures.<br> Liaise with the executive housekeeper daily to ensure there is a full understanding of the requirements of the laundry department, particularly during peak occupancy periods.<br> Co-operate with the food and beverage manager to ensure that adequate supplies of linen are available at all times and presentation is of the standard required.<br> Carry out regular checks in the food and beverage outlets to ensure the presentation of linen is at the required standard.<br> Check the quality of guest laundry and dry cleaning on a regular basis.<br> Check all equipment regularly to ensure that it is properly maintained and in good working order.<br> Prepare maintenance requisitions and maintain an efficient follow-up file to ensure that equipment does not fall into disrepair.<br> Ensure that adequate quantities of laundry and dry cleaning supplies are maintained; check incoming orders, supplies, and equipment.<br> Prepare all necessary reports for the executive housekeeper; prepare monthly reports of the operations of the department.<br> Stay well informed of all new laundry and dry cleaning products, systems, and new equipment available for possible improvement of quality and service.<br> Make a comparison of cost of products used with comparable products.<br> Schedule staff roster to reflect the projected occupancy and business activity to ensure operating efficiency, consistent with good service and quality.<br> Ensure guest laundry, dry cleaning, and pressing is completed according to department standards and procedures.<br> Post bills accurately and in a timely manner.<br> Process all departmental paperwork.<br> Keep strict control and record of items sent for laundering by staff members.<br> Assist executive housekeeper in assessing team members’ attendance and performance.</p> <h4>Qualifications</h4> <ul> <li>Preferably have 1–2 years' experience in the same position</li> <li>Good oral proficiency in English language</li> <li>Solid understanding of hygiene standards and laundry operational procedures</li> <li>Prior experience working with Opera or a related system</li> <li>Service oriented with an eye for detail</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Must be well-presented and professionally groomed at all times</li> </ul> <h4>Additional information</h4></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><span>Senior Manager – Agency Development and Transformation</span></strong><br><p><span>Responsible for driving agency growth, digital transformation, and business development initiatives across the Agency channel. The role leads strategic initiatives that enhance agent productivity, customer experience, operational efficiency, and business performance through the adoption of digital tools, AI-enabled solutions, innovative distribution strategies, and effective change management practices.</span></p><br><br><p><span>Acts as a strategic partner to the Agency Director in shaping the future agency model, developing leadership capabilities, coaching agency leaders, and ensuring sustainable growth through people development, technology adoption, and execution excellence.</span></p><br><br><span>1. Business Development &amp; Growth</span><ul><li>Lead strategic business development initiatives to drive agency production, recruitment, activation, retention, and customer acquisition.</li><li>Identify growth opportunities through market analysis, agency performance insights, customer trends, and competitive benchmarking.</li><li>Design and execute growth campaigns focused on productivity improvement, portfolio expansion, customer retention, and cross-selling opportunities.</li><li>Partner with Agency Leaders to establish and execute annual business plans aligned with company objectives.</li><li>Drive initiatives that improve agency profitability and long-term portfolio quality.</li></ul><span>2. Digital &amp; AI Transformation</span><ul><li>Lead the agency's digital transformation agenda by promoting the adoption of digital tools, automation solutions, and AI-powered platforms.</li><li>Identify opportunities to leverage data analytics, artificial intelligence, and predictive insights to improve decision making and sales effectiveness.</li><li>Champion digital sales practices and customer engagement models across the agency network.</li><li>Collaborate with technology, operations, and business teams to implement digital solutions that enhance agent productivity and client experience.</li><li>Drive a culture of innovation, continuous improvement, and technology adoption within the agency force.</li><li>Monitor digital adoption KPIs and recommend interventions to accelerate transformation outcomes.</li></ul><span>3. Agency Leadership &amp; Organizational Development</span><ul><li>Support the Agency Director in developing and executing the agency's strategic vision and transformation roadmap.</li><li>Lead organizational development initiatives aimed at improving agency structure, governance, effectiveness, and scalability.</li><li>Strengthen leadership capability across Agency Managers and Agency Executives.</li><li>Foster a high-performance culture built on accountability, collaboration, customer centricity, and continuous development.</li><li>Act as a trusted advisor to agency leaders on organizational challenges, talent development, and business growth opportunities.</li></ul><br><span>4. Change Management &amp; Transformation Leadership</span><ul><li>Lead large-scale transformation initiatives affecting processes, people, governance, and technology.</li><li>Develop change management strategies to ensure successful implementation of business transformation programs.</li><li>Engage stakeholders across agency and operations to drive alignment and adoption of strategic initiatives.</li><li>Identify organizational barriers to change and develop mitigation plans.</li><li>Monitor transformation progress and measure business impact through clearly defined KPIs.</li></ul><span>Strategic &amp; Future-Focused Leadership</span><ul><li>Develops long-term strategies that position the agency for sustainable growth and market leadership.</li><li>Anticipates industry disruption and proactively drives innovation.</li></ul><span>Digital &amp; AI Mindset</span><ul><li>Embraces emerging technologies and promotes data-driven decision making.</li><li>Leverages AI and analytics to improve business outcomes and customer experience.</li></ul><span>Change Leadership</span><ul><li>Leads organizational transformation with resilience and agility.</li><li>Inspires commitment and adoption during periods of change and uncertainty.</li></ul><span>Business Acumen &amp; Growth Orientation</span><ul><li>Identifies growth opportunities and converts strategy into measurable results.</li><li>Balances commercial objectives with customer and employee value.</li></ul><span>Collaboration &amp; Influence</span><ul><li>Builds strong partnerships across business functions and stakeholders.</li><li>Influences without authority and aligns diverse teams around common objectives.</li></ul><br> <br><br> </div>

The Chief Accountant will be responsible for overseeing all accounting and financial operations of the organization, ensuring the accuracy and integrity of financial records, compliance with applicable regulations, and the efficient management of financial resources. <br>S/he will supervise the accounting team, monitor financial reporting processes, manage budgeting and cash flow activities, and support management in strategic financial decision-making. The Chief Accountant will play a key role in maintaining strong internal controls, optimizing financial performance, and ensuring compliance with local tax laws and accounting standards. <br>Preference will be given to candidates with previous experience in hospital or healthcare environments, demonstrating familiarity with healthcare accounting practices, insurance claims reconciliation, medical billing processes, and healthcare financial reporting. <br> <br>Key Responsibilities: <br>• Oversee and manage the day-to-day operations of the accounting department. <br>• Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements. <br>• •Monitor and maintain the general ledger, accounts payable, accounts receivable, payroll, and fixed assets records. <br>• Prepare and review financial reports, budgets, forecasts, and cash flow projections. <br>• Ensure compliance with Lebanese accounting standards, tax regulations, and statutory requirements. <br>• Coordinate and manage external audits, tax audits, and regulatory inspections. <br>• Develop, implement, and monitor internal financial controls and accounting procedures. <br>• Reconcile bank accounts, supplier accounts, customer accounts, and intercompany transactions. <br>• Supervise the preparation and submission of tax declarations, VAT returns, payroll taxes, and other regulatory filings. <br>• Monitor cash management activities and optimize working capital utilization. <br>• Analyze financial performance and provide recommendations to management for cost optimization and operational efficiency. <br>• Support budgeting and financial planning processes across departments. <br>• Ensure proper documentation and maintenance of accounting records and supporting documents. <br>• Coordinate with banks, auditors, government authorities, insurance companies, and external stakeholders as required. <br>• Assist management in strategic financial planning and decision-making. <br>• Train, mentor, and supervise accounting staff to ensure high performance and continuous professional development. <br>• Maintain confidentiality of financial information and uphold the highest ethical and professional standards. <br>• Stay updated on accounting regulations, tax laws, financial reporting standards, and industry best practices. <br>• Support continuous improvement initiatives aimed at enhancing financial processes and reporting accuracy. <br> <br>Qualifications: <br>Education: Bachelor’s degree in Accounting, Finance, or a related field. Master’s Degree is a plus <br> Experience: <br>• Minimum of 5 years of experience in a similar role. <br>• Previous experience in a hospital, healthcare institution, or medical center is highly preferred. <br>Knowledge: <br>• Strong knowledge of financial reporting, budgeting, taxation, and internal controls. <br>• Proficiency in accounting software and ERP systems. <br>• Professional certification such as CPA, ACCA, CMA, or equivalent is required. <br>Skills: <br>• Excellent analytical, organizational, and problem-solving skills. <br>• Strong leadership and team management capabilities. <br>• Advanced proficiency in Microsoft Excel and financial reporting tools. <br>• Excellent communication and interpersonal skills. <br>• Ability to work under pressure and meet strict deadlines. <br>• High level of integrity, professionalism, confidentiality, and attention to detail. <br>Languages: Fluency in English, written and spoken is required. Knowledge of French or other languages is an advantage

1. Company Description<br><br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region.<br><br> <br>2. Job Purpose<br><br>This is a full-time, on-site role for a Logistics Supervisor based in Burkina Faso. The Logistics Supervisor is responsible for overseeing the transportation, distribution, and delivery of goods while optimizing fleet operations. This role ensures efficient routing, compliance with safety and regulatory requirements, cost control, and overall logistics performance to support the manufacturing process and customer satisfaction.<br><br> <br>3. Duties and Responsibilities<br><br>Develop and execute logistics plans that support production schedules, customer delivery requirements, and supply chain efficiency.<br><br>Coordinate closely with procurement, production, customer service, and warehouse teams to ensure seamless material flow.<br><br>Suggest improvements within the logistics department in terms of warehousing, workshop, or any submerged function.<br><br>Manage the workflow of the workshop process to avoid any delays and ensure efficient deliveries.<br><br>Coordinate with the team for GPS tracking, making sure the deliveries are cost and time efficient. <br><br>Monitor daily logistics activities and resolve issues related to delays, routing, and delivery schedules.<br><br>Manage inbound transportation of raw materials, packaging materials, and imported items.<br><br>Work with suppliers and freight forwarders to ensure timely pickups, shipments, and customs clearance.<br><br>Track shipments and communicate expected arrival times to warehouse and production teams.<br><br>Plan and schedule dispatch of finished goods to customers and distributors.<br><br>Optimize transport routes and load planning to reduce cost and delivery time.<br><br>Manage relationships with local and international transport providers, freight forwarders, and 3PL logistics partners.<br><br>Conduct performance reviews based on KPIs (on-time delivery, service quality, claims, cost).<br><br>Ensure all logistics operations comply with relevant food safety standards <br><br>Maintain documentation for traceability, transport compliance, and regulatory audits.<br><br>Ensure proper hygiene and temperature control during transportation products.<br><br>Develop and monitor logistics KPIs (OTD, freight cost per ton, freight utilization, transport lead times).<br><br>Analyze logistics costs and implement cost-saving initiatives without compromising product quality or service levels.<br><br>Prepare monthly logistics performance reports for management.<br><br>Act as the key interface between logistics and warehouse, production planning, procurement, and customer service.<br><br>Provide accurate and timely delivery schedules to internal teams.<br><br>Support Sales and Customer Service with logistics-related information to ensure smooth order fulfillment.<br><br> <br>4. Required Skills &amp; Qualifications:<br><br>Bachelor s degree in Logistics, Supply Chain Management, Business Administration, or a related field.<br><br>5-8 years of experience as a Logistics Supervisor in the F&amp;B manufacturing industry.<br><br>Strong knowledge of logistics operations, transportation, and inventory management.<br><br>Excellent problem-solving, analytical, effective communication and interpersonal skills.<br><br>Strong leadership and team management abilities.<br><br>Ability to work flexible hours and respond to emergencies as needed.

1. Company Description <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose <br>This is a full-time, on-site role for a Logistics Supervisor based in Burkina Faso. The Logistics Supervisor is responsible for overseeing the transportation, distribution, and delivery of goods while optimizing fleet operations. This role ensures efficient routing, compliance with safety and regulatory requirements, cost control, and overall logistics performance to support the manufacturing process and customer satisfaction. <br> <br>3. Duties and Responsibilities <br>Develop and execute logistics plans that support production schedules, customer delivery requirements, and supply chain efficiency. <br>Coordinate closely with procurement, production, customer service, and warehouse teams to ensure seamless material flow. <br>Suggest improvements within the logistics department in terms of warehousing, workshop, or any submerged function. <br>Manage the workflow of the workshop process to avoid any delays and ensure efficient deliveries. <br>Coordinate with the team for GPS tracking, making sure the deliveries are cost and time efficient. <br>Monitor daily logistics activities and resolve issues related to delays, routing, and delivery schedules. <br>Manage inbound transportation of raw materials, packaging materials, and imported items. <br>Work with suppliers and freight forwarders to ensure timely pickups, shipments, and customs clearance. <br>Track shipments and communicate expected arrival times to warehouse and production teams. <br>Plan and schedule dispatch of finished goods to customers and distributors. <br>Optimize transport routes and load planning to reduce cost and delivery time. <br>Manage relationships with local and international transport providers, freight forwarders, and 3PL logistics partners. <br>Conduct performance reviews based on KPIs (on-time delivery, service quality, claims, cost). <br>Ensure all logistics operations comply with relevant food safety standards <br>Maintain documentation for traceability, transport compliance, and regulatory audits. <br>Ensure proper hygiene and temperature control during transportation products. <br>Develop and monitor logistics KPIs (OTD, freight cost per ton, freight utilization, transport lead times). <br>Analyze logistics costs and implement cost-saving initiatives without compromising product quality or service levels. <br>Prepare monthly logistics performance reports for management. <br>Act as the key interface between logistics and warehouse, production planning, procurement, and customer service. <br>Provide accurate and timely delivery schedules to internal teams. <br>Support Sales and Customer Service with logistics-related information to ensure smooth order fulfillment. <br> <br>4. Required Skills & Qualifications: <br>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. <br>5-8 years of experience as a Logistics Supervisor in the F&B manufacturing industry. <br>Strong knowledge of logistics operations, transportation, and inventory management. <br>Excellent problem-solving, analytical, effective communication and interpersonal skills. <br>Strong leadership and team management abilities. <br>Ability to work flexible hours and respond to emergencies as needed

<p>The United Nations has proclaimed the Decade of Sustainable Transport to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration).</p><p>The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan.</p><p>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design:</p><p>A- Needs and Gap Assessment</p><ul><li>Map existing national transport data systems, indicators, and reporting cycles in the region.</li><li>Identify gaps relative to the UN Decade s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data).</li></ul><p>B- Technical Architecture Design</p><ul><li>Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols).</li><li>Define core indicators: minimum set for the Decade, plus optional expansion.</li><li>Specify requirements for data validation, quality assurance, and interoperability with national systems.</li><li>Recommend open-source or commercially available platforms (with cost-benefit comparison).</li></ul><p>C- Institutional and Governance Framework</p><ul><li>Define roles and responsibilities: regional hub, national focal points, technical working group.</li><li>Propose data ownership, access rights, confidentiality, and data sharing agreements.</li><li>Outline a capacity-building plan for member states.</li></ul><p>D- Implementation Roadmap</p><ul><li>Phased timeline with milestones, risks, and dependencies.</li><li>Pilot testing approach (2 3 willing member states).</li><li>Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2><ul><li>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>At least 10 years of experience in transport data systems, regional integration projects, or M&amp;E frameworks for sustainable transport is required.</li><li>Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable.</li><li>Excellent writing skills is required.</li></ul><h2>Languages</h2><ul><li>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA.</li><li>Fluency in English and Arabic is required, as the report should be delivered in English or Arabic.</li><li>Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions.<br> Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.<br> Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.<br> This is a sales role.<br> The Head of Wholesale is responsible for winning international wholesale new business , driving new business initiatives, and managing the profitability of account activities.<br> This role involves hunting and winning major global accounts and representing the company at industry events, and aligning trading activities with the company's overall strategy.<br> Main Areas of Responsibility Business Development and Sales Management: Winning new business and increase sales in the wholesale segment, aiming to add a specific number of new accounts each quarter.<br> This a new business development role.<br> Support acquisition of global accounts and tier 1 and 2 international enterprises.<br> Manage the buying and selling processes and the overall profitability of accounts.<br> This is a target sales role (induvial and team targets) Develop and execute a comprehensive business development strategy to drive growth and increase market share.<br> Team Leadership and Development: Lead and develop the team's technical and professional skills.<br> Serve as the primary point of contact for escalation for anything related to the partners.<br> Regularly communicate updates on account progress and new requirements to ensure smooth operations.<br> Supervise the amendment of contracts to ensure compliance with organizational standards and perform quality checks.<br> Strategic Representation and Networking: Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment.<br> Keep the trading team updated with the latest industry changes and developments.<br> Financial and Operational Oversight: Oversee the follow up, if needed, for the collection of invoices.<br> Establish clear objectives and KPIs for traders that align with the company's strategic goals.<br> Educational and Professional Qualifications: Required: University Graduate in Business or Marketing.<br> Preferred: MBA or equivalent postgraduate qualification.<br> MUST have 10 plus years of related experience CPaaS or telecom industry, with a proven track record in winning business in Wholesale.<br> Skills: Proven new business/sakes winnign experience in SMS Wholesale and trading clients Strong account management skills dealing with Mega/multiple accounts Experience with dealing with business like TikTok, Microsoft, Google.<br>. Demonstrated ability to achieve strong sales results in targeted enviroment Effective leadership skills capable of driving the account management team towards achieving business and operational goals.<br> Excellent skills in conflict resolution, problem-solving, and interpersonal communications.<br> Proficient in mentoring and coaching team members across various levels.<br> Understanding of pricing strategies and financial management within the trading sector.<br> Willingness and ability to travel frequently for business needs.<br> Commitment to continuous professional development through industry-related education.<br> Strong relationship-building and influential skills.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions.<br> Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.<br> Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.<br> This is a sales role.<br> The Head of Wholesale is responsible for winning international wholesale new business , driving new business initiatives, and managing the profitability of account activities.<br> This role involves hunting and winning major global accounts and representing the company at industry events, and aligning trading activities with the company's overall strategy.<br> Main Areas of Responsibility Business Development and Sales Management: Winning new business and increase sales in the wholesale segment, aiming to add a specific number of new accounts each quarter.<br> This a new business development role.<br> Support acquisition of global accounts and tier 1 and 2 international enterprises.<br> Manage the buying and selling processes and the overall profitability of accounts.<br> This is a target sales role (induvial and team targets) Develop and execute a comprehensive business development strategy to drive growth and increase market share.<br> Team Leadership and Development: Lead and develop the team's technical and professional skills.<br> Serve as the primary point of contact for escalation for anything related to the partners.<br> Regularly communicate updates on account progress and new requirements to ensure smooth operations.<br> Supervise the amendment of contracts to ensure compliance with organizational standards and perform quality checks.<br> Strategic Representation and Networking: Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment.<br> Keep the trading team updated with the latest industry changes and developments.<br> Financial and Operational Oversight: Oversee the follow up, if needed, for the collection of invoices.<br> Establish clear objectives and KPIs for traders that align with the company's strategic goals.<br> Educational and Professional Qualifications: Required: University Graduate in Business or Marketing.<br> Preferred: MBA or equivalent postgraduate qualification.<br> MUST have 10 plus years of related experience CPaaS or telecom industry, with a proven track record in winning business in Wholesale.<br> Skills: Proven new business/sakes winnign experience in SMS Wholesale and trading clients Strong account management skills dealing with Mega/multiple accounts Experience with dealing with business like TikTok, Microsoft, Google.<br>. Demonstrated ability to achieve strong sales results in targeted enviroment Effective leadership skills capable of driving the account management team towards achieving business and operational goals.<br> Excellent skills in conflict resolution, problem-solving, and interpersonal communications.<br> Proficient in mentoring and coaching team members across various levels.<br> Understanding of pricing strategies and financial management within the trading sector.<br> Willingness and ability to travel frequently for business needs.<br> Commitment to continuous professional development through industry-related education.<br> Strong relationship-building and influential skills.<br></span> </div>

<p>Reports To<br> General Manager/Managing Director/Owner<br> Job Summary<br> The HR Supervisor is responsible for executing the day-to-day operations of the Human Resources department, ensuring that HR policies and procedures are implemented effectively and in compliance with labour laws and company standards. The role supervises HR activities including recruitment, onboarding, employee relations, performance management, attendance, training, payroll coordination, and HR administration while supporting organizational objectives.</p><p>Key Responsibilities<br> Supervise the daily operations of the HR department. <br> Coordinate and oversee the recruitment and selection process. <br> Manage employee onboarding, orientation, and probation follow-up. <br> Maintain accurate employee records and HR documentation. <br> Monitor attendance, leaves, overtime, and employee disciplinary actions. <br> Ensure compliance with company policies, internal procedures, and applicable labour laws. <br> Support the implementation of performance management processes, including appraisals and development plans. <br> Coordinate employee training and development initiatives. <br> Assist in developing and updating HR policies, SOPs, job descriptions, and organizational structures. <br> Supervise payroll inputs, including attendance, leave balances, deductions, and overtime, ensuring accuracy before submission. <br> Handle employee relations issues, grievances, and conflict resolution professionally and confidentially. <br> Prepare HR reports and analyse workforce metrics for management review. <br> Participate in HR projects and continuous improvement initiatives. <br> Support internal and external audits by ensuring HR documentation is complete and compliant.</p><p>Qualifications<br> Bachelor's degree in Human Resources, Business Administration, or a related field. <br> Professional HR certification (SHRM-CP, PHR, CIPD, or equivalent) is an advantage.</p><p>Experience<br> 4 6 years of progressive Human Resources experience.</p><p>Knowledge<br> Human Resources principles and best practices. <br> Labor law and employment regulations. <br> Recruitment and talent acquisition. <br> Performance management systems. <br> Payroll and attendance administration. <br> Training and development. <br> HR Information Systems (HRIS). <br> Microsoft Office Suite (Excel, Word, PowerPoint).</p><p>Skills &amp; Competencies<br> Leadership and people management. <br> Strong communication and interpersonal skills. <br> Problem-solving and conflict resolution. <br> Planning and organizational skills. <br> Time management and prioritization. <br> Analytical thinking and attention to detail. <br> Confidentiality and professional ethics. <br> Decision-making and accountability. <br> Coaching and mentoring. <br> Ability to work under pressure and meet deadlines.</p><p>Key Performance Indicators (KPIs)<br> Time-to-fill vacancies. <br> Employee turnover rate. <br> Recruitment success rate. <br> Attendance and leave reporting accuracy. <br> Payroll input accuracy. <br> Performance appraisal completion rate. <br> Training completion rate. <br> Employee satisfaction and engagement. <br> HR audit compliance. <br> Timely completion of HR reports and documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> Professional HR certification (SHRM-CP, PHR, CIPD, or equivalent) is an advantage. <br><br> 4 6 years of progressive Human Resources experience. <br><br> Human Resources principles and best practices. <br> Labor law and employment regulations. <br> Recruitment and talent acquisition. <br> Performance management systems. <br> Payroll and attendance administration. <br> Training and development. <br> HR Information Systems (HRIS). <br> Microsoft Office Suite (Excel, Word, PowerPoint). <br><br> Leadership and people management. <br> Strong communication and interpersonal skills. <br> Problem-solving and conflict resolution. <br> Planning and organizational skills. <br> Time management and prioritization. <br> Analytical thinking and attention to detail. <br> Confidentiality and professional ethics. <br> Decision-making and accountability. <br> Coaching and mentoring. <br> Ability to work under pressure and meet deadlines.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you looking for an exciting opportunity working for a Global Technology Leader? Aviat Networks is the world s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand and upgrade their voice, data, and video solutions.</p><p>About the Role: As a Credit &amp; Collections Specialist, you will play a crucial role in maintaining the financial health of our organization by managing credit risk and ensuring timely collections. Your responsibilities will include evaluating creditworthiness, setting credit limits, monitoring accounts receivable, and implementing collection strategies. You will work closely with the sales team, customers, and internal stakeholders to optimize cash flow and minimize bad debt exposure.</p><p>Responsibilities:</p><ul><li>Credit Analysis: Assess the creditworthiness of new and existing customers by analysing financial statements, credit reports, and payment histories Determine appropriate credit limits and terms based on risk assessment and company policies Collaborate with sales terms to evaluate credit requests and make informed decisions</li><li>Collections Management: Monitor accounts receivable aging and follow up on overdue invoices Contact customers via phone, email, or written correspondence to resolve payment discrepancies and facilitate collections Negotiate payment plans and settlements when necessary while maintaining positive relationships with customers Escalate delinquent accounts to management and initiate legal action as a last resort</li><li>Cash Flow Optimization: Analyze collection trends and identify opportunities to improve cash flow and reduce days sales outstanding (DSO). Work cross-functionally with finance, sales, and operations teams to streamline processes and resolve billing disputes promptly. Recommend improvements to credit policies and procedures to mitigate risk and enhance efficiency.</li><li>Reporting and Analysis: Generate regular reports on aging receivables, collection activities, and bad debt reserves. Conduct ad-hoc analysis to identify trends, assess portfolio performance, and forecast future cash flows. Provide insights and recommendations to senior management based on data-driven analysis</li><li>Customer Relationship Management: Serve as the primary point of contact for customer inquiries related to credit terms, billing issues, and payment options. Build and maintain strong relationships with customers to facilitate open communication and resolve issues proactively. Collaborate with sales teams to address customer concerns and ensure a positive customer experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Competencies:</p><ul><li>Education: Bachelor s or Associate degree in Business Administration, Finance, Management, or equivalent experience.</li><li>Experience: Minimum of 3+ years in credit and collections or a similar role.</li><li>Technical Skills: Working knowledge of credit analysis methods. Accounts receivable reconciliation expertise. Proficiency in collections strategies to achieve cash flow and DSO goals. Ability to read financial statements and conduct financial analysis. Strong proficiency in Microsoft Excel (FMVA or other financial analysis certifications preferred). Previous experience with Oracle and Noetix (preferred).</li><li>Soft Skills: Strong analytical skills and attention to detail. Excellent communication, negotiation, and problem-solving abilities. Ability to work both independently and collaboratively in a fast-paced environment. A do whatever it takes attitude to generate cash flow while preserving customer relationships.</li><li>Language Skills (Preferred): Proficiency in Arabic and/or French is an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>Looking for a backend-leaning full stack engineer who is strong in Java/Spring/Hibernate, has production React/Node experience, can design and refactor APIs and services, understands multi-tenant SaaS concerns, writes tests, owns feature quality, and can work effectively in a modernizing product environment. E-commerce experience is the best fit; platform-engineering depth is not the goal for this hire.</p><p>JD sent via email</p><p>Legacy .NET &amp; SQL Server - Solid experience with ASP.NET (Web Forms, MVC, or Web API) and .NET Framework - Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations - Comfortable reading, maintaining, and refactoring older codebases without breaking things</p><p>Modern Stack - Production experience with React (hooks, component architecture, state management) - Familiarity with .NET Core / .NET 6+ or equivalent modern backend frameworks - PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar) - Understanding of REST API design and integration patterns</p><p>AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) - Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation - Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out - Uses AI to move faster without sacrificing quality or understanding</p><p>General - Strong problem-solving instincts and attention to detail - Good communication you can explain technical trade-offs to non-technical stakeholders - Comfortable working in environments where legacy and modern systems coexist</p><p><strong>Desired Candidate Profile</strong></p><p>Looking for a backend-leaning full stack engineer who is strong in Java/Spring/Hibernate, has production React/Node experience, can design and refactor APIs and services, understands multi-tenant SaaS concerns, writes tests, owns feature quality, and can work effectively in a modernizing product environment. E-commerce experience is the best fit; platform-engineering depth is not the goal for this hire.</p><p>Legacy .NET &amp; SQL Server - Solid experience with ASP.NET (Web Forms, MVC, or Web API) and .NET Framework - Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations - Comfortable reading, maintaining, and refactoring older codebases without breaking things</p><p>Modern Stack - Production experience with React (hooks, component architecture, state management) - Familiarity with .NET Core / .NET 6+ or equivalent modern backend frameworks - PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar) - Understanding of REST API design and integration patterns</p><p>AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) - Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation - Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out - Uses AI to move faster without sacrificing quality or understanding</p><p>General - Strong problem-solving instincts and attention to detail - Good communication you can explain technical trade-offs to non-technical stakeholders - Comfortable working in environments where legacy and modern systems coexist</p>

<p>The Organisation Plan International is an independent development and humanitarian organisation that advances children s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won t stop until we are all equal.</p><p>As Finance Officer, you will play a key role in ensuring strong financial management, compliance, and accountability across a portfolio of humanitarian and development projects. Working closely with the Finance Coordinator, you will support project teams and partners to deliver high-quality programmes while maintaining robust financial controls and donor compliance.</p><p>In this role, you will:</p><ul><li>Review partner financial reports and supporting documentation to ensure compliance with organisational and donor requirements</li><li>Support financial reviews during project and partner kick-off meetings</li><li>Prepare internal financial reports, budget templates, and consolidated project financial reports</li><li>Monitor project budgets and support monthly and quarterly forecasting processes</li><li>Work closely with Project Managers to ensure accurate budget allocation and expenditure tracking</li><li>Attend programme and project review meetings to provide financial insights and support decision-making</li><li>Prepare partner verification reports and participate in partner spot-check visits</li><li>Support partner organisations to strengthen their financial management systems and practices</li><li>Validate partner payments and ensure all required documentation is complete and compliant</li><li>Maintain accurate contract records and update financial tracking tools</li><li>Support the Syria programme through monthly reviews of financial documentation and payments</li><li>Conduct regular field visits to Syria to review office and partner financial records and compliance</li><li>Prepare accounting entries, including payroll, rent allocations, shared costs, and partner expenses</li><li>Reconcile partner balances and maintain accurate accounting records</li><li>Prepare donor financial reports and support project closure processes</li><li>Contribute to internal and external audits by ensuring financial records are complete, accurate, and accessible</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, you will have:</p><ul><li>A Bachelor's degree in Accounting, Finance, or a related Business degree.</li><li>At least 3 5 years' experience in accounting and finance</li><li>Experience working with grants and donor-funded projects</li><li>Experience preparing financial reports, reconciliations, forecasts, and journal entries</li><li>Strong knowledge of financial controls, compliance requirements, and risk management principles</li><li>Experience reviewing financial reports and supporting documentation and identifying potential risks or discrepancies</li><li>Knowledge of local financial regulations, including taxation and social security requirements</li><li>Understanding of donor regulations and compliance requirements within the humanitarian or development sector</li><li>Experience working with NGOs, INGOs, or non-profit organisations</li><li>Experience supporting or building the financial capacity of teams or partner organisations</li><li>Strong analytical, numerical, and problem-solving skills</li><li>Excellent attention to detail and commitment to accuracy</li><li>Ability to manage competing priorities and meet deadlines in a fast-paced environment</li><li>Strong organisational and record-keeping skills</li><li>Excellent communication and relationship-building skills</li><li>Fluency in written and spoken English and Arabic</li><li>Knowledge of SAP or other ERP/accounting systems (desirable)</li><li>Professional accounting qualifications such as CPA or ACCA (desirable)</li><li>Understanding of the civil society landscape in Lebanon and the wider humanitarian context</li><li>Commitment to safeguarding, accountability, gender equality, and humanitarian principles, including a "do no harm" approach</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>To develop a harmonized GCC regional inter-linked Macro and Micro SAM and a database for 2024–2035 to support the calibration of a regional trade simulator.<br> Work Location<br>Remote<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The Ministry of Economy and Planning MEP of Saudi Arabia have been playing a more proactive role in shaping the country's trade policy and navigating the complexities of an increasingly interconnected global economy. As Saudi Arabia deepens its integration into global trade networks and pursues economic diversification under Vision 2030, the ability to evaluate trade policies and external economic shocks in a timely, data-driven, and systematic manner has become critical. In this context, ESCWA partnered with the Ministry to strengthen its technical capacity for trade policy analysis. One of the key pillars of this effort is the development of advanced trade modeling and simulation toolkits that can inform strategic decision-making at both national and regional levels. A cornerstone of this initiative is the development of a regional trade simulator for the GCC’s countries. This simulator, to be aligned as much as possible to the Saudi’s sectoral structure of the input-output and supply-use tables, will serve as a third policy platform for analyzing integration scenarios among GCC countries themselves but also with the rest of the world. ESCWA is thus seeking the support of an economist to develop a harmonized GCC regional inter-linked Macro and Micro Social Accounting Matrix (SAM) and a comprehensive database for building the baseline scenario for the period 2024–2035. The objective of this assignment is to develop a harmonized GCC regional inter-linked Macro and Micro Social Accounting Matrix (SAM) and a comprehensive database to support the calibration of a regional trade simulator. Duties and Responsibilities The consultant will be asked to perform the following tasks: Using the updated national SAM’s for the six GCC’s countries developed by ESCWA in the context of the project on developing trade simulators for Saudi Arabia, the consultant will suggest a harmonized structure of the regional inter-linked SAMs. The regional interlinked SAM for GCC should be aligned as maximum as possible to the specific features of the national SAM of Saudi Arabia. Build the regional inter-linked Macro and Micro regional SAM using the national SAMs and additional data to be collected by the consultant. The Micro SAM should reflect the maximum of trade instruments being applied by Saudi Arabia. To do so, the consultant may use the appropriate estimation and balancing techniques such as RAS and Maximum Entropy techniques. Build the complete database for calibrating the regional trade simulator for the period 2024-2035.<br> Qualifications/special skills<br>A Master's degree in applied economics with a clear focus on developing SAMs and regional CGE models is required. A PhD is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed Five years expertise in using and developing global and regional CGE models is required. Strong knowledge of national accounts and developing social accounting matrices is required. Expertise in applying updating and balancing techniques is required. Expertise in GCC countries is desirable<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. For this position, Fluency in English and Arabic is required. Knowledge of French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><u><span>Position: </span></u>As Customer Service / Supply Chain - Sr. Specialist, you’ll be a key player in our Middle East Turkey &amp; Africa Customer Service team helping us achieve our strategic goals and fostering an environment where operational excellence &amp; collaboration thrive.You will partner with our Customers, Business teams, Supply Chain and Finance, and play a pivotal role in providing financial estimates, achieving financial targets, optimizing customer service processes, managing customer orders and customers claims within our organization.<u><span><b>RESPONSIBILITIES :</b></span></u><span><b>LOGISTICS RESPONSIBILITIES</b></span><b>Customer Orders Management </b><ul><li>Maintain healthy inventory levels in the markets</li><li>Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast</li><li>Resolve Customer Order issues</li><li>Review and follow up on Order book status</li><li>Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation</li><li>Follow up on Supply and escalate issues when necessary</li><li>Inform Customer and internal stakeholders on status of open orders</li><li>Maintain Customer Master Data</li><li>Maintain Pricing Master Data</li><li>Support reducing discards</li></ul>New Launches / Variations<ul><li>Ensure new products are launched successfully, meeting the target launch date</li><li>Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply</li></ul>Tenders<ul><li>Support tenders' submission</li><li>Ensure timely supply of tenders</li></ul><span>FINANCE RESPONSIBILITIES </span>Manage Accruals / Credit Notes<ul><li>Ensure credit notes are issued on time</li><li>Ensure expiry &amp; near expiry accruals are placed</li><li>Share Financial Estimates and highlight risks or opportunities Support financial submissions</li></ul><span><b><u>Required Education, Experience and Skills </u>&nbsp;: </b></span><ul><li>Bachelor's or Master’s degree in Supply Chain, Finance, Business Administration, or a related field.</li><li>At least 2 years of relevant work experience in Supply Chain, purchasing or Finance relevant experience.</li><li>Preferred experience in Pharma or FMCG.</li><li>Cross functional collaboration is required.</li><li>Excel is a must. SAP is a plus.</li><li>Proven experience in business partnering and building effective relationships.</li><li>Strong analytical skills, with an ability to manage complex data and drive process improvements.</li><li>Good communication skills. Fluency in written and spoken English is mandatory.</li><li>Ability to work collaboratively in a fast-paced environment.</li></ul><p><b>Secondary Job Description</b></p><br><p><b>Who We Are: </b></p><br><p><span>Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.&nbsp; Our Vision is clear: A better and healthier every day for every woman.</span></p><br><p><span>As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.&nbsp;</span></p><br><p><b><span>Search Firm Representatives Please Read Carefully&nbsp;</span></b><br>Organon LLC<span>, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. &nbsp;No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</span></p><br><p><b>Annualized Salary Range</b></p><br><p><b>Annualized Salary Range (Global)</b></p><br><p><b>Annualized Salary Range (Canada)</b></p><br><p><b>Please Note: Pay ranges are specific to local market and therefore vary from country to country.</b></p><br><p><b>Employee Status: </b></p><br>Regular<p><b>Relocation:</b></p><br>Domestic<p><b>VISA Sponsorship:</b></p><br><p><b><span>Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites</span></b></p><br><p><b>Flexible Work Arrangements:</b></p><br><p><b>Shift:</b></p><br><p><b>Valid Driving License:</b></p><br><p><b>Hazardous Material(s):</b></p><br><p><b>Number of Openings: </b></p><br>1 </div>