Cyber Security Engineer Jobs in Lebanon

Job Purpose <br> <br>The Customer Service Officer is responsible for handling customer inquiries, processing and following up on orders, coordinating with sales, warehouse, and delivery teams, and ensuring customers receive accurate and timely support throughout the order and delivery process. <br> <br>Key Responsibilities <br>Receive and process customer orders accurately. <br>Respond to customer inquiries through phone, WhatsApp, email, and other communication channels. <br>Follow up on order status, availability, delivery dates, and pending requests. <br>Coordinate with the Sales, Warehouse, and Logistics teams to ensure smooth and timely deliveries. <br>Inform customers about product availability, delays, replacements, or changes in delivery schedules. <br>Handle customer complaints professionally and follow up until resolution. <br>Prepare quotations, invoices, or order-related documents when required. <br>Maintain accurate customer and order information in the system. <br>Follow up on returns, damaged products, missing items, and delivery discrepancies. <br>Build positive relationships with customers and ensure a high level of customer satisfaction. <br>Escalate recurring or critical customer issues to management. <br>Prepare basic reports related to orders, complaints, deliveries, and customer feedback. <br>Requirements <br>Bachelor's degree or relevant diploma. <br>1–3 years of experience in customer service, preferably within a distribution, FMCG, retail, or trading company. <br>Good communication and interpersonal skills. <br>Strong follow-up and organizational skills. <br>Customer-oriented and solution-focused. <br>Ability to work under pressure and manage multiple requests. <br>Good knowledge of Microsoft Office; experience with ERP systems is a plus. <br>Good command of English and Arabic

• Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level <br>• Strictly adhere to the company’s sales policies and regulations <br>• Take ownership of customer relationship to fulfill business needs <br>• Take orders from pharmacies <br>• Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses <br>• Record customer complaints, investigate the problems then make recommendations <br>• Achieve targets (sales collected) as set with the sales manager in accordance with the company’s annual sales plan <br>• Transfers the company messages to the customers <br>• Share with colleagues, market information and experiences necessary to promote group success <br>• Have a total knowledge of all the products within the target portfolio <br>• Performs other related duties as assigned <br>• Create and execute strategies to meet sales targets and grow market share <br>• Build and maintain strong, long-term relationships with clients <br>• Understand industry trends and competitor activities to tailor sales approaches <br>• Negotiate effectively to close deals that satisfy both the customer and the company <br>• Present information clearly and persuasively to various audiences <br>• Focus on achieving and exceeding sales targets <br>• Use CRM tools to track sales activities and manage customer data <br> <br>Requirements: <br>A bachelor’s degree in business, marketing, communications, or a related field <br>Effective communication skills in Arabic, English or French <br>Knowledge of computer applications (MS Office, Power point…)

<p><h4>Description</h4> <p>Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.</p> <p>In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.</p> <h4>Responsibilities</h4> <ul> <li>Initiate contact with potential clients via phone, email, or other communication channels.</li> <li>Qualify leads and identify potential sales opportunities.</li> <li>Schedule appointments for the sales team with qualified leads.</li> <li>Maintain accurate records of interactions and appointments in the CRM system.</li> <li>Follow up with leads to confirm appointments and provide any necessary information.</li> <li>Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.</li> <li>Meet or exceed daily, weekly, and monthly appointment-setting targets.</li> </ul> <h4>Requirements</h4> <ul> <li>1-3 years of experience in appointment setting or a similar role.</li> <li>Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.</li> <li>Proficiency with communication tools for email outreach.</li> <li>Experience using Salesforce or HubSpot.</li> <li>Availability during Eastern Time business hours.</li> <li>Experience in the communications industry is a plus.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work on diverse and exciting projects.</li> <li>Supportive and collaborative work environment.</li> <li>Weekly payments.</li> <li>Weekends off.</li> <li>Growth opportunities.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a motivated ERP Techno-Functional Specialist with 2 3 years of experience in Microsoft Dynamics 365 Business Central. The ideal candidate combines technical development skills with functional ERP knowledge to participate in ERP implementation, customization, support, and client training.</p><p>The role requires working closely with customers to understand business requirements, configure solutions, develop customizations, and provide post-implementation support.</p><strong>Key Responsibilities</strong><ul><li>Participate in Microsoft Dynamics 365 Business Central implementation projects.</li><li>Analyze client business processes and translate business requirements into ERP solutions.</li><li>Develop and customize Business Central using AL Language</li><li>Configure standard Business Central modules based on customer requirements.</li><li>Perform testing, troubleshooting, debugging, and issue resolution.</li><li>Prepare technical and functional documentation.</li><li>Conduct user acceptance testing (UAT) and support go-live activities.</li><li>Deliver user training and provide post-implementation support.</li><li>Collaborate with functional consultants, developers, and project managers.</li><li>Maintain high-quality coding standards and documentation.</li><li>Support system upgrades and integrations when required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Management Information Systems (MIS),Computer Engineering (CE),Computer Science or related field</li><li>2 3 years of experience with Microsoft Dynamics 365 Business Central.</li><li>Experience developing using AL Language.</li><li>Experience in ERP implementation or support projects.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to gather and analyze business requirements.</li><li>Team player with a proactive attitude.</li><li>Ability to manage multiple priorities.</li><li>Fast learner with strong attention to detail.</li><li>Willingness to travel for client meetings, onsite implementations, support visits, and training sessions within Lebanon and occasionally abroad if required.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.<br> In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team.<br> This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.<br> Responsibilities Initiate contact with potential clients via phone, email, or other communication channels.<br> Qualify leads and identify potential sales opportunities.<br> Schedule appointments for the sales team with qualified leads.<br> Maintain accurate records of interactions and appointments in the CRM system.<br> Follow up with leads to confirm appointments and provide any necessary information.<br> Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.<br> Meet or exceed daily, weekly, and monthly appointment-setting targets.<br> Opportunity to work on diverse and exciting projects.<br> Supportive and collaborative work environment.<br> Weekly payments.<br> Weekends off.<br> Growth Opportunities 1-3 years of experience in appointment setting or a similar role.<br> Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.<br> Proficiency with communication tools for email outreach.<br> Experience using Salesforce or HubSpot.<br> Availability during Eastern Time business hours.<br> Experience in the communications industry is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>

1. Role & Job Purpose <br>The role combines guest reception, reservations management, operational coordination of furnished apartments, and personal assistant duties to the Owner. <br>The candidate will ensure smooth daily operations, high-quality guest experience, and efficient administrative support. <br>This is a hybrid role requiring active involvement in daily operations of Germac Suites as well as dedicated personal assistance to the Owner, ensuring efficiency, accuracy, and smooth coordination across all areas. <br> <br>2. Main Job Tasks and Key Responsibilities <br>A. Guest Reception & Experience <br>* Welcome guests and manage check-in and check-out processes. <br>* Respond to guest inquiries, requests, and complaints, ensuring timely resolution. <br>* Provide information on apartments, building rules, and local services. <br>* Maintain accurate guest records and ensure high service standards throughout stays. <br> <br>B. Reservations & Booking Management <br>* Manage bookings via Booking.com, Airbnb, direct bookings, and other platforms. <br>* Maintain updated calendars, availability, rates, and listings. <br>* Handle inquiries, modifications, cancellations, and upcoming reservations. <br>* Monitor guest reviews and coordinate responses when needed. <br> <br>C. Operations, Housekeeping & Maintenance <br>* Coordinate with housekeeping to ensure apartments are clean and ready before arrivals. <br>* Communicate check-in/check-out schedules to relevant teams. <br>* Report and follow up on maintenance issues until completion. <br>* Manage keys and access control. <br>* Monitor apartment readiness and overall condition. <br>* Liaise with suppliers and service providers when required. <br> <br>D. Accounting & Financial Coordination <br>* Coordinate with accounting on payments, deposits, refunds, and invoicing. <br>* Track and reconcile payments from cash, bank transfers, and booking platforms. <br>* Follow up on outstanding balances. <br>* Prepare daily or periodic operational and financial reports. <br>* Report discrepancies immediately to management. <br> <br> <br>E. Personal Assistant to the Owner <br>* Arrange travel, reservations, and logistics when required. <br>* Documents filing. <br>* Follow up on tasks and provide updates. <br>* Handle administrative requests. <br>* Maintain strict confidentiality and discretion at all times. <br> <br>3. Requirements & Qualifications <br>* Experience in hospitality, front desk, serviced apartments, short-term rentals, administration, or personal assistance. <br>* Experience with Booking.com, Airbnb, or similar platforms is an advantage. <br>* Basic accounting and strong computer skills email, Microsoft Office, online systems. <br>* Strong communication and customer service skills. <br>* Excellent organization, multitasking, and follow-up abilities. <br>* High attention to detail and ability to work independently. <br>* Professional appearance and conduct. <br>* Fluent in Arabic and English French is a plus. <br>* Trustworthy and capable of handling confidential information

Job Summary <br> <br>We are looking for a highly organized, proactive, and versatile Office & Executive Support Coordinator to manage the day-to-day administrative operations of the office while providing direct support to management and the COO. <br> <br>The ideal candidate is detail-oriented, reliable, well-organized, and comfortable handling a variety of administrative, executive support, office management, social media, and basic accounting tasks. <br> <br>Key Responsibilities <br> <br>Office Administration & Management <br> <br>Manage the daily administrative operations of the office. <br>Ensure the office is organized, clean, well-stocked, and running efficiently. <br>Manage office supplies, stationery, kitchen supplies, and other office needs. <br>Coordinate purchases, suppliers, maintenance, and office services. <br>Handle general office paperwork, filing, documentation, and administrative records. <br>Maintain organized physical and digital office files. <br>Assist with correspondence, documents, forms, and other administrative tasks. <br> <br>Executive & Management Support <br> <br>Provide administrative and organizational support to the Manager. <br>Assist with scheduling, meetings, appointments, follow-ups, and correspondence. <br>Help prepare documents, presentations, reports, and meeting materials. <br>Follow up on pending tasks and ensure important matters are properly tracked. <br>Provide day-to-day administrative support to the COO. <br>Assist the COO with various operational and administrative tasks as required. <br> <br>Social Media Support <br> <br>Support the social media team with ideas and content suggestions. <br>Contribute ideas for social media posts, campaigns, and office/company activities. <br>Assist in collecting information, photos, and materials needed for social media content. <br>Help coordinate internal activities that can be used for company communication and social media. <br> <br>Basic Accounting & Financial Administration <br> <br>Assist the accounting department with basic administrative and accounting tasks. <br>Prepare and organize invoices, receipts, payment records, and related documents. <br>Assist with filing and maintaining financial documentation. <br>Follow up on basic administrative matters related to invoices and payments when required. <br>Requirements <br>Previous experience in office administration, executive assistance, or a similar role. <br>Excellent organizational and time-management skills. <br>Strong attention to detail and ability to multitask. <br>Good written and verbal communication skills. <br>Proficiency in Microsoft Office / Google Workspace. <br>Ability to handle confidential information professionally. <br>Basic knowledge of accounting and financial administration is an advantage. <br>Good understanding of social media and content ideas is an advantage. <br>Proactive, responsible, flexible, and able to work independently. <br>Ability to prioritize tasks and work in a fast-paced environment. <br>Key Qualities <br>Highly organized and detail-oriented <br>Proactive and resourceful <br>Trustworthy and discreet <br>Good communication and interpersonal skills <br>Flexible and willing to support different departments <br>Strong follow-up and problem-solving skills <br>Positive and professional attitude

Summary of Position <br> <br>The role supports finance activities such as cash management, invoice coordination, documentation follow‑up, and vendor communication. <br> <br>Duties & Responsibilities <br> <br>Finance & Accounting Support <br>● Manage and maintain proper filing of all accounting and financial documents (invoices, receipts, vouchers, bank documents, etc.). <br>● Perform daily cash counts when required and ensure proper documentation. <br>● Manage petty cash and maintain proper supporting documentation. <br>● Prepare petty cash reconciliation and submit reports to the finance department. <br>● Assist in collecting and organizing supplier invoices and supporting documents. <br>● Coordinate invoice submission to the finance department for processing. <br>● Track office-related expenses and maintain expense logs. <br>● Support purchase requests for office supplies and administrative purchases. <br>● Follow up with vendors regarding invoices, payments, and documentation when necessary. <br>● Provide general support to the Finance Department and perform other finance-related tasks assigned to support departmental operations. <br>● Schedule and oversee vendor visits and maintenance appointments to ensure minimal disruption to daily operations. <br> <br>Key Performance Indicators (KPIs) <br>• Timeliness – 100% of assigned tasks completed within agreed timelines. <br>• Accuracy – Error rate in data entry, recordkeeping, and vendor coordination kept below 2%. <br>• Internal Feedback – Quarterly feedback from departments and office leadership showing ≥ 80% satisfaction with admin support. <br>• Confidentiality & Accuracy – Zero breaches of confidentiality and 100% compliance with P&C and data handling protocols. <br> <br>Qualifications <br>• 2+ years of experience in administrative support or office coordination roles, or finance assistance roles <br>• Diploma or degree in Accounting, Finance, Business Administration, or a related field. <br>• Good knowledge of accounting principles. <br>• Good excel and Microsoft office skills <br>• Familiarity with handling confidential information and sensitive tasks. <br>• Experience working cross-functionally in a fast-paced environment. <br> <br>Core Competencies <br>• Service Orientation – Dedicated to making others productive and comfortable. <br>• Organizational Skills – Keeps systems in place, meets deadlines, and manages multiple tasks. <br>• Communication – Clear, professional, and proactive in written and verbal interactions. <br>• Initiative – Anticipates needs and takes ownership without waiting for instruction. <br>• Trust & Discretion – Maintains confidentiality and represents the brand professionally. <br>• Confidentiality & Discretion – Ability to handle sensitive employee information with professionalism. <br> <br>Technical Skills <br>• Proficiency in Microsoft Office Suite and Google Workspace. <br>• Comfort with using shared drives, digital filing systems, and basic office equipment. <br>• Ability to manage light invoicing and petty cash procedures. <br> <br>Language Requirements <br>• Fluency in English and Arabic (written and spoken). <br>• French is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>The Opportunity:</b></p><p>Are you a talented Tekla BIM Modeler looking for a dynamic and innovative work environment where you can contribute to exciting structural engineering projects?</p><p>Are you passionate about creating accurate and efficient structural models through cutting-edge BIM technology?</p><p>Our Structural Engineering Department is looking for a passionate Tekla BIM Modeler to join our team.</p><p><br></p><p>Your Key Responsibilities:</p><p>• Develop, manage, and update detailed structural BIM models using Tekla Structures for a variety of commercial, residential, industrial, and infrastructure projects, ensuring accuracy and compliance with design specifications.</p><p>• Produce high-quality General Arrangement (GA), fabrication, assembly, and shop drawings directly from Tekla models.</p><p>• Generate accurate Bills of Materials (BOMs), material take-offs, and other project deliverables to support fabrication and construction processes.</p><p>• Collaborate closely with structural engineers and project teams to interpret structural calculations, incorporate design changes, and maintain model accuracy throughout all project phases.</p><p>• Identify and address any issues or conflicts within the Tekla BIM models, particularly those related to the integration of civil, structural, MEP, and electrical systems, and coordinate with team members to resolve discrepancies.</p><p>• Ensure all models and drawings comply with industry standards, company procedures, and project-specific requirements.</p><p>• Maintain project documentation derived from Tekla models, including drawings, reports, schedules, and revision records.</p><p>• Stay up-to-date with the latest Tekla features, BIM technologies, and industry best practices while contributing to the continuous improvement of internal modeling workflows.</p><p><br></p><p>Required Qualifications:</p><p>• Bachelor's degree in civil engineering, Structural Engineering, Architecture, Construction Management, or related field.</p><p>• Minimum 2 years of experience as a Tekla BIM Modeler or in a similar structural modeling role, with hands-on experience in civil, structural, electrical and MEP.</p><p>• Strong proficiency in Tekla Structures and a solid understanding of BIM standards and structural detailing practices including those related to MEP and electrical systems.</p><p>• Experience producing General Arrangement (GA), assembly, fabrication, and shop drawings from Tekla models.</p><p>• Experience in AutoCAD, Revit, Navisworks, and other BIM or drafting software.</p><p>• Strong attention to detail and accuracy in structural modeling and documentation.</p><p>• Excellent verbal and written communication skills, with the ability to effectively collaborate with team members and stakeholders.</p><p>• Proven ability to identify modeling issues, coordinate design revisions, and maintain high-quality project deliverables.</p><p><br></p><p>Desired Qualifications:</p><p>• Experience working on a wide range of structural projects, including commercial, residential, industrial, and infrastructure developments.</p><p>• Experience with additional BIM tools or software (such as Dynamo, BIM 360, or Civil 3D), with a focus on Civil, Structural, MEP and electrical modeling.</p><p>• Experience with Parametric design (Rhino 3D, Grasshopper), steel and reinforced concrete structural detailing.</p><p>• A proactive approach to learning new technologies and continuously improving BIM processes and modeling efficiency.</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile.</p><p><b>Responsibilities</b>:</p><ul><li>Serve as the lead point of contact for all Merchants on account management matters</li><li>Build and maintain strong, long-lasting merchant relationships based on trust and respect</li><li>Negotiate contracts and close agreements to maximize profits</li><li>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives</li><li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders</li><li>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues</li><li>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters platform and highlighting to existing customers the value of being on our platform</li><li>Forecast and track account metrics and take the initiative to rectify/enhance on the findings</li><li>Prepare reports on account status</li><li>Collaborate with the Business Development team to identify and grow opportunities</li><li>Communicating with merchants to understand their needs and explain product value</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Maintaining updated knowledge of company products and services</li><li>Resolving complaints and preventing additional issues by improving processes</li><li>Identifying industry trends.</li><li>Acting as a client advocate with a focus on improving the merchant experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven work experience as a, Account Manager, Sales Account Manager or similar role</p><p>Problem solving skills and analytical skills</p><p>Solid experience with CRM software and MS Office (particularly MS Excel)</p><p>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail</p><p>Excellent listening, negotiation and presentation skills</p><p>Strong verbal and written communication skills</p><p>BA/BS degree in Business Administration, Sales or relevant field</p><p>Extensive, accurate product knowledge.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region.<br> Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<br> This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<br> About the Role The Project / Delivery Manager owns one critical question: “How do we execute what we promised?<br>” You take the Solution Consultant’s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<br> You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<br> Key Responsibilities1.<br> Scoping &amp; Handover from Solution Consultant You step in once a pilot or project is conceptually approved.<br> Formal Handover Receive full delivery context, including: Discovery findings Workflow maps and agent logic Success criteria and KPIs Pilot narrative and client expectations Clarify: Scope, constraints, dependencies, and assumptions Technical and operational boundaries Scope Confirmation Translate high-level workflows into clear delivery components: AI Agent versions (v0, v1, v2…) Integrations, channels, and data sources Dashboards, reporting, and monitoring Training, enablement, and documentation Align internally and with the client on: What is in scope vs out of scope for each phase 2.<br> Detailed Planning &amp; Backlog Management This is where ideas become execution.<br> You own: Building the delivery plan and timeline: Milestones, sprints, and go-live checkpoints Cross-team dependencies (AI, backend, integrations, data, CX ops) Creating and maintaining the delivery backlog: Break down deliverables into tasks and subtasks Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions) Keeping tools accurate and trusted: Trello / Jira / Notion as the single source of truth Task status, blockers, due dates, and changes 3.<br> Coordination &amp; Day-to-Day Execution You are the operational heartbeat of each pilot or project.<br> Responsibilities include: Running regular execution cadences: Standups and check-ins Progress reviews and decision syncs Ensuring tight collaboration between: Solution Consultants (business &amp; workflows) Engineering and AI teams (implementation) Client stakeholders (CX, IT, Operations, Compliance) Driving execution discipline: Clear meeting notes Action items with owners and deadlines Relentless follow-up until closure 4.<br> Risk, Change &amp; Stakeholder Management AI agent delivery comes with moving parts - you own visibility and control.<br> You will: Maintain a risk &amp; issues log covering: Technical risks (data access, integrations, latency, environments) Business risks (scope creep, stakeholder shifts, external dependencies) Manage change transparently: Assess impact on scope, timelines, and delivery Align with stakeholders before execution Provide clear, consistent communication: Status updates Escalations when needed Expectation management throughout the lifecycle 5.<br> UAT, Go-Live &amp; Post-Go-Live Stabilization Plan and coordinate: UAT cycles and acceptance criteria Go-live readiness and rollout plans Ensure smooth transition: Monitor early performance and issues Coordinate fixes and optimizations Own final handover: Documentation Support transition Clear ownership post-delivery 5-8 years in: SaaS implementation Technical project management Digital or platform delivery 3+ years delivering enterprise projects with multiple stakeholders (business &amp; IT) Proven experience with: Integrations, APIs, and data-driven workflows Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus Experience working closely with product and engineering teams in Agile/Scrum environments Must-Have Skills Project &amp; Delivery Excellence Strong command of: Scoping, timelines, milestones RAID (Risks, Assumptions, Issues, Dependencies) Confident running: Standups, execution reviews, steering meetings Technical Literacy (Non-Coding) Comfortable with: API-based integrations and webhooks Data flows between systems Able to: Read basic API documentation and JSON payloads Translate technical constraints into delivery decisions Solid conceptual understanding of: SaaS platforms LLMs and AI agent workflows Stakeholder Management &amp; Communication Can confidently manage: CX leadership IT and engineering teams Internal product and AI stakeholders Produces: Clear documentation Actionable recaps Concise, honest status updates Execution Mindset Turns ideas into: Tasks, owners, and deadlines Keeps delivery tools always current and reliable Strong sense of ownership and follow-through AI Project Awareness Comfortable with: Iterative AI delivery (experiments, versions, evaluation cycles) Data privacy, guardrails, and quality metrics Understands that AI delivery is adaptive, not linear Why Join Lucidya’s AI Agents Team Work at the intersection of AI, CX, and enterprise delivery Shape how AI agents are deployed in real-world, high-impact environments Partner with strong product, AI, and engineering teams Own delivery end-to-end - not just coordination Help define delivery standards for a brand-new AI business line Apply Now and help us redefine the future of Customer Experience with AI Agents.<br></span> </div>

BIT Corp. is Hiring: Office Administrator! <br> <br>We're looking for an Office Administrator to join our team On-Site in Jdeideh, Lebanon. <br> <br>⏰ Working Schedule <br>• PM SHIFT: 7:00 PM - 3:00 AM <br> <br>✅ Requirements <br>• Bachelor's degree (Business Management, Business Computing, Marketing, HR, or IT). <br>• 2+ years experience in a relevant field. <br>• Proficiency in MS Office. <br>• Strong analytical and problem-solving skills. <br> <br>???? Responsibilities <br>• Create, update, and ensure accuracy of collected records. <br>• Daily follow-up on cases, contact customers via email, and update the CRM database. <br>• Manage data and enter record information

BIT Corp. is Hiring: Office Administrator! <br> <br>We're looking for an Office Administrator to join our team On-Site in Jdeideh, Lebanon. <br> <br>⏰ Working Schedule <br>• PM SHIFT: 7:00 PM - 3:00 AM <br> <br>✅ Requirements <br>• Bachelor's degree (Business Management, Business Computing, Marketing, HR, or IT). <br>• 2+ years experience in a relevant field. <br>• Proficiency in MS Office. <br>• Strong analytical and problem-solving skills. <br> <br>???? Responsibilities <br>• Create, update, and ensure accuracy of collected records. <br>• Daily follow-up on cases, contact customers via email, and update the CRM database. <br>• Manage data and enter record information

<p><b>Education</b></p><p><br></p><p>At least a High School certificate.</p><p><b><br></b></p><p><b>Experience</b></p><p><br></p><p>A minimum of one (1) year of relevant experience in legal, administrative, or operational support, including experience in conducting legal research and analysis, reviewing laws and regulations, supporting the collection and organization of legal and policy-related information, and assisting with stakeholder coordination and follow-up.</p><p><b><br></b></p><p><b>Language</b></p><p><br></p><p>Fluency in Arabic and English.</p><p>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul> </ul>

The accountant will be responsible to process all accounts transactions accurately and efficiently, ensuring timely payments to vendors and adherence to financial policies and procedures, also analyzes and reports production and operational costs, providing essential costing information to control expenses. <br>Operational Duties <br>1. Prepare and post Purchase Invoices and allocate on the suitable cost center <br>2. Receive and review Supplier Invoices for completeness and accuracy before registration on the Accounting System. <br>3. Perform Reconciliation of all suppliers on monthly basis <br>4. Perform Reconciliation of all Banks on monthly basis <br>5. Review and update Supplier Bank Account details on BM to maintain control over outbound payments. <br>6. Control and audit of Inventory, fuel, and final products stock. <br>7. Process Supplier Payments based on schedule after the approval of HOD <br>8. Review the WIP on monthly basis. (work in process) <br>9. Monitor and Report Job Costing for each job before invoicing <br>10. Collect and maintain all suppliers' Official papers. <br>11. Prepare machine cost on daily basis. <br>12. Account payable registration on cash flow report. <br>13. Assist in preparing company performance weekly report. <br>14. Pertorm monthly closing entries and follow up on accruals <br>file. <br>15. Coordinate with the banks for all transfers and update commission file on monthly basis. <br>16. Prepare shipment costing and register the invoices with the related expenses. <br> <br>Qualifications <br> <br>* Strong expertise in accounting principles, financial reporting <br>* Bachelor's degree in accounting or any relevant degree <br>* Minimum 5 years of experience <br>* Computer Skills (Software's, Microsoft Word, Excel & <br>PowerPoint) <br>- Communication & Analysis Skills <br>* Organized, meeting deadlines <br>* Time Management <br>* Job location: Bchemoun-Industrial Area <br>* Mon --Friday: 8 AM till 5 PM

<p>The Sales Manager is responsible for driving sales growth and achieving sales targets for the company's products. This role involves developing and implementing effective sales strategies, managing the sales team, and establishing strong relationships with customers and distributors.</p><p>Develop and execute sales plans to achieve company targets and objectives.</p><p>Identify and explore new sales opportunities and markets.</p><p>Analyze market trends and competitor activities to inform sales strategies.</p><p>Lead, train, and motivate the sales team to meet and exceed sales targets.</p><p>Monitor sales team performance, providing regular feedback and coaching.</p><p>Conduct regular sales meetings to discuss performance, strategies, and goals.</p><p>Establish and maintain strong relationships with key customers and distributors.</p><p>Handle customer inquiries, complaints, and feedback in a professional manner.</p><p>Conduct regular visits to key accounts to ensure customer satisfaction and loyalty.</p><p>Prepare and present sales forecasts, reports, and analyses to senior management.</p><p>Manage sales budgets, expenses, and resources efficiently.</p><p>Ensure compliance with company policies, procedures, and ethical standards.</p><p>Collaborate with the marketing team to develop and implement promotional activities.</p><p>Participate in trade shows, exhibitions, and other promotional events.</p><p>Gather and share market intelligence and feedback with the marketing and product development teams.</p><p>Maintain a deep understanding of the company's products, including features, benefits, and competitive advantages.</p><p>Train the sales team on product knowledge and effective sales techniques.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business. administration, Marketing, or a related field. A master's degree is a plus.</p><p>15+ years of experience as a sales manager or similar role in the F&amp;B industry.</p><p>Strong leadership and team management skills.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Ability to analyze sales data and market trends.</p><p>Customer-focused approach.</p><p>Problem-solving and decision-making abilities</p>

Job Vacancy: Secretariat / Administrative Assistant <br> <br>Position: Secretariat / Administrative Assistant <br>Location: Audit Firm <br>Working Hours: Monday to Friday, 8:00 AM – 5:00 PM <br> <br>Job Summary <br> <br>We are looking for a motivated, organized, and professional Secretariat / Administrative Assistant to join our audit firm. The successful candidate will provide administrative support, maintain accurate records, assist the audit team, and help ensure the efficient day-to-day operation of the office. <br> <br>Key Responsibilities <br> <br>- Organize, maintain, and file client documents (physical and electronic). <br>- Prepare, edit, and format documents using Microsoft Word. <br>- Create and maintain spreadsheets, reports, and databases using Microsoft Excel. <br>- Answer telephone calls and greet clients in a professional manner. <br>- Manage incoming and outgoing correspondence, emails, and courier services. <br>- Schedule meetings, appointments, and maintain office calendars. <br>- Provide administrative support to auditors and management. <br>- Maintain confidentiality of client information and firm records. <br>- Perform other general administrative and secretarial duties as assigned. <br> <br>Qualifications and Requirements <br> <br>- Age: Preferably 22–40 years. <br>- Previous experience in a secretarial or administrative position is preferred; experience in an audit or accounting firm is an advantage. <br>- Excellent knowledge of Microsoft Word and Microsoft Excel. <br>- Experience in document filing and records management. <br>- Typing speed of at least 50 words per minute (WPM). <br>- Strong organizational and time management skills. <br>- Good communication and interpersonal skills. <br>- Ability to work under pressure, manage multiple tasks, and meet deadlines. <br>- Professional appearance, positive attitude, and a high level of integrity. <br>- High school diploma or vocational/business administration certificate; a college degree is an advantage

<p><h4>Description</h4> <p>Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.</p> <p>In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.</p> <h4>Responsibilities</h4> <ul> <li>Initiate contact with potential clients via phone, email, or other communication channels.</li> <li>Qualify leads and identify potential sales opportunities.</li> <li>Schedule appointments for the sales team with qualified leads.</li> <li>Maintain accurate records of interactions and appointments in the CRM system.</li> <li>Follow up with leads to confirm appointments and provide any necessary information.</li> <li>Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.</li> <li>Meet or exceed daily, weekly, and monthly appointment-setting targets.</li> </ul> <h4>Requirements</h4> <ul> <li>1-3 years of experience in appointment setting or a similar role.</li> <li>Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.</li> <li>Proficiency with communication tools for email outreach.</li> <li>Experience using Salesforce or HubSpot.</li> <li>Availability during Eastern Time business hours.</li> <li>Experience in the communications industry is a plus.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work on diverse and exciting projects.</li> <li>Supportive and collaborative work environment.</li> <li>Weekly payments.</li> <li>Weekends off.</li> <li>Growth opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>