Database administrator DBA Jobs - Mount Lebanon Lebanon

<p>The Research Assistant will support the collection, organization, validation, and preliminary analysis of quantitative and qualitative information required for projects related to competition policy, consumer protection, market functioning, and the wider work of the Economic Governance and Planning Section. The assignment will contribute to the timely preparation of accurate research materials, databases, background notes, presentations, and other project outputs.</p><p><strong>Background and Objective</strong></p><p>Promoting fair and competitive markets is an important driver of economic efficiency, private-sector development, and consumer welfare. Across the Arab region, markets are being reshaped by regulatory reform, digitalization, cross-border commerce, and changing market conditions. These developments have increased the need for reliable research and well-organized analysis on competition, consumer protection, market functioning, and business regulation. Within this context, ESCWA supports member States in strengthening competition and consumer protection frameworks and developing the institutional, legal, and analytical capacities required for effective policymaking. The Competition and Consumer Policies portfolio within the Economic Governance and Planning Section undertakes regional research, legal and regulatory reviews, market studies, capacity-building activities, and knowledge products, often in collaboration with national authorities and other public institutions. The portfolio also supports regional initiatives that assess policy and regulatory developments, strengthen knowledge-sharing, and facilitate the exchange of experiences and good practices among Arab countries. This includes analytical and capacity-building activities related to competition, consumer protection, the business environment, and market performance, as well as the review and updating of relevant content on the Arab Legislation Portal to ensure that legislative and institutional information remains accurate, accessible, and up to date. This work requires the collection, review, and organization of information from national, regional, and international sources, as well as the preparation of background materials, country information, presentations, tables, and other project outputs. ESCWA therefore seeks to engage an entry-level Research Assistant to provide research, data-collection, documentation, and organizational support to activities related to competition policy, consumer protection, business regulation, and the wider work of the section.</p><p><strong>Duties and Responsibilities</strong></p><p>The Individual Contractor Research Assistant is expected to perform the following tasks:</p><ul><li>Research, extract, consolidate, and organize quantitative and qualitative information from relevant national, regional, and international sources using appropriate research tools and software.</li><li>Assist in reviewing and validating collected data and information for accuracy, completeness, clarity, and consistency, and flag any discrepancies for follow-up by the project team.</li><li>Maintain and update relevant computerized databases, research files, and reference materials to ensure data integrity, accessibility, and proper documentation.</li><li>Support the review and updating of legislative, regulatory, and institutional information available through the Arab Legislation Portal, including the organization and verification of relevant source materials.</li><li>Prepare reports, presentations, tables, graphs, charts, and other visual materials to present research findings and provide clear information to the Project Manager and project team.</li><li>Gather and summarize information from national databases, official websites, libraries, online platforms, ESCWA repositories, and other reliable sources to support ongoing research and project activities.</li><li>Prepare abstracts, summary briefs, background notes, bibliographic descriptions, country information, and supporting materials for inclusion in ESCWA documents, reports, presentations, and publications.</li><li>Contribute to the preparation of research and analytical materials related to competition policy, consumer protection, market functioning and other projects undertaken by the Economic Governance and Planning Section.</li><li>Support the preparation and organization of the Arab Competition Forum and the consumer protection webinar, including background research, participant materials, meeting documentation, and summaries of discussions.</li><li>Coordinate with team members and relevant counterparts, support internal meetings and consultations by preparing materials and taking notes, and perform other related tasks required for the timely implementation of assigned projects.</li></ul><p><strong>Desired Candidate Profile</strong></p>A Bachelor's degree in Economics, Business, or a related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. no experience is required for this assignments. Data collection and analysis skills are required. English and Arabic are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Location Beirut Associate | Digital Experience About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award. Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact During your tenure as an Associate - Digital Experience, you will demonstrate and develop your capabilities in the following areas: As a Digital Experience Associate, you will support the delivery and operations of Deloitte Middle East s digital platforms by coordinating web requests, maintaining high-quality content execution, supporting SEO and analytics processes, and ensuring smooth stakeholder workflows. This role is ideal for an early-career digital professional who is organized, detail-oriented, and eager to build expertise in web experience, measurement, and digital operations in a fast-paced environment. Key responsibilities Website management &amp; coordination Serve as the first point of contact for day-to-day digital platform requests from Growth and business stakeholders. Execute content updates on the site backends and enhance the user experience and journey by clearly understanding site templates, do s and don ts. Translate requests into clear briefs (objective, audience, content, CTA, deadlines, approvals) and route work to the right owners (Web/Analytics Associate, Web Admin, tool specialists) under the Manager s direction. Maintain trackers, follow up on approvals, and provide timely status updates to stakeholders. Content operations &amp; quality assurance Coordinate content updates for Deloitte.com and internal platforms, ensuring readiness for publishing (correct format, links, metadata, approvals). Perform QA checks pre- and post-go-live (broken links, page layout issues, correct CTAs, basic accessibility checks, correct tagging requests submitted). Support content hygiene initiatives (page inventories, content audits, archiving, governance compliance). SEO support Support SEO execution by coordinating on-page requirements (titles, meta descriptions, headings, internal linking) and tracking basic performance indicators. Assist with Search Console checks and compile recurring SEO snapshots. Analytics &amp; reporting support Pull routine reports and dashboards (web traffic, top pages, campaign landing page performance) and consolidate inputs into monthly performance packs. Support tagging/UTM governance by ensuring requests include measurement requirements and that stakeholders follow standards. Digital marketing campaign coordination and support Support digital marketing campaign delivery by coordinating inputs (briefs, copy, creative, audience/segmentation requirements, approvals, timelines) and creating it where necessary. Assist with basic digital marketing platform coordination to enhance KPIs. Compile recurring campaign performance inputs into standardized reporting packs. Tooling &amp; process support Support the Digital team in maintaining documentation, playbooks, and training materials for stakeholders (how to request updates, how to brief pages, measurement basics). Assist with testing and rollout support for new features, templates, or platform enhancements. Manage basic digital tools to ensure proper use within the team. Leadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor s degree in marketing, communications, business, or related field.</p><p>1 2 years of experience in digital marketing operations, web coordination, CMS support, or analytics support (internships count if strong).</p><p>Familiarity with web fundamentals (CMS concepts, basic HTML understanding a plus), SEO basics, and analytics concepts.</p><p>Strong organization, stakeholder communication, and attention to detail; able to manage multiple requests under pressure.</p><p>Excellent command of Arabic and English is required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The project seeks to strengthen the resilience of the host communities in the most vulnerable host Palestinian Gatherings. Interventions include: </p><ul class="list-disc"><li>Output 1: Provide environmentally and economically sustainable WASH services at community level in the gatherings.</li><li>Output 2: Improve environmental and structural conditions of shelter units in the gatherings.</li><li>Output 3: Promote inclusive and safer environments in the gatherings though comprehensive neighborhood upgrading interventions.</li><li>Output 4: Improve hygiene conditions for host and new refugee communities in the gatherings.</li><li>Output 5: Reduce youth risky behaviors in the gatherings through livelihood interventions.</li><li>Output 6: Develop a national coordination and planning platform for response and development in Palestinian Gatherings.</li><li>Output 7: Local communities and institutions supported to respond to COVID-19 in the gatherings.</li></ul><p>Civil works projects and purchase of equipment are carried out to improve access to basic urban services; install and rehabilitate WASH networks; upgrade physical conditions of neighborhoods; improve shelter conditions; establish or rehabilitate community spaces; and rehabilitate and upgrade health care facilities. </p><p>SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK </p><p>Under the overall guidance of Project Manager, the direct supervision of the Project Engineering Officer, the Civil Engineer Consultant will be primarily responsible for the technical aspects of infrastructure and civil works projects within the project. To ensure proper implementation of these projects, the Civil Engineer Consultant will perform the following functions:</p><p>Phase 1: Review, Assessment, and Design </p><ul class="list-disc"><li>Conduct technical assessments and site visits to verify engineering-related needs in coordination with municipalities, local actors, NGOs, beneficiaries, and other stakeholders.</li><li>Develop/Review technical documentation, including feasibility studies, concept notes, checklists, and preliminary designs for civil works projects.</li><li>Develop/Review detailed engineering designs, technical specifications, and bills of quantities (BoQs) and cost estimates for proposed interventions, ensuring compliance with national regulations and donor and UNDP requirements.</li><li>Take part in evaluation of technical offers received.</li><li>Support participatory processes to ensure interventions reflect local priorities and are conflict-sensitive and inclusive.</li></ul><p>Phase 2: Implementation and Supervision: </p><ul class="list-disc"><li>Oversee and supervise the implementation of civil works, ensuring adherence to approved designs, technical standards, and timelines.</li><li>Conduct regular site inspections for quality assurance and quality control (QA/QC), documenting progress through field reports and photographic evidence.</li><li>Participate in project meetings with contractors, stakeholders, and project teams to monitor progress and address technical challenges.</li><li>Review and validate submissions from implementing companies and/or partners, including technical reports, payment records, and as-built documentation.</li><li>Provide technical input for the evaluation of contractor offers, contract negotiations, and amendments.</li><li>Support the preparation and review of contract-related documents, including payment certificates, compliance reports, and technical correspondence.</li><li>Maintain accurate records and archives of all engineering activities, including drawings, reports, correspondence, and meeting minutes.</li></ul><p>Phase 3: Completion and Follow-up Phase </p><ul class="list-disc"><li>Monitor and evaluate the completion of projects, ensuring compliance with technical and safety standards.</li><li>Contribute to project closure activities, including commissioning, handover to beneficiaries, and defect liability inspections.</li><li>Provide input to monitoring and evaluation (M&amp;E) processes, supporting the preparation of factsheets, briefing notes, and dissemination of results.</li><li>Document lessons learned and best practices to inform future civil works interventions within the project.</li></ul><p>EXPECTED OUTPUTS AND DELIVERABLES </p><p>The Consultant is expected to submit a monthly progress report undertaking the above-mentioned tasks and activities under the TOR, noting that the total duration should not exceed 6 months (Total of 18 working days per month). </p><p>INSTITUTIONAL ARRANGEMENTS </p><ul class="list-disc"><li>The Civil Engineer Consultant will coordinate with the project Engineering Officer for day-to-day management under the overall guidance of the Project Manager.</li><li>UNDP will be responsible for providing the contractor with all necessary materials related to the project in a timely, thorough and transparent manner. UNDP will be also responsible to provide clarifications and facilitation of the work.</li><li>Day to Day transportation from home to office/field &amp; vice versa shall be covered by the Consultant s own means. The Civil Engineer Consultant will rely on his own means of communication and transportation. </li></ul><p>DURATION OF WORK </p><ul class="list-disc"><li>The assigned duration for this consultancy is six (6) months.</li><li>The mission is expected to commence on 1 July 2026 and to be completed by the 31 December 2026.</li><li>The time needed to review/ comment/ approve deliverables and outputs is (5) five working days. </li></ul><p>DUTY STATION </p><p>The Civil Engineer Consultant will be based in Beirut with frequent site visits to North, Bekaa, Mount Lebanon and the South. </p><p>STANDARD MINIMUM QUALIFICATIONS </p><p>Education </p><p>A Bachelor s degree in engineering. A minimum of 8 years of experience in civil engineering or related fields. </p><p>Language: Fluency in Arabic and English is mandatory (both oral and written) </p><p>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor s degree in engineering. A minimum of 8 years of experience in civil engineering or related fields. </p><p>Language: Fluency in Arabic and English is mandatory (both oral and written) </p><p></p></section>

<p><h4>About Lucidya</h4> <p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.</p> <p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.</p> <h4>About the role</h4> <p>The Project / Delivery Manager owns one critical question:</p> <p><strong>“How do we execute what we promised?”</strong></p> <p>You take the Solution Consultant’s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.</p> <p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.</p> <h4>Key responsibilities</h4> <p><strong>1. Scoping & handover from Solution Consultant</strong></p> <p>You step in once a pilot or project is conceptually approved.</p> <p><strong>Formal handover</strong></p> <p>Receive full delivery context, including:</p> <ul> <li>Discovery findings</li> <li>Workflow maps and agent logic</li> <li>Success criteria and KPIs</li> <li>Pilot narrative and client expectations</li> </ul> <p>Clarify:</p> <ul> <li>Scope, constraints, dependencies, and assumptions</li> <li>Technical and operational boundaries</li> </ul> <p><strong>Scope confirmation</strong></p> <p>Translate high-level workflows into clear delivery components:</p> <ul> <li>AI agent versions (v0, v1, v2…)</li> <li>Integrations, channels, and data sources</li> <li>Dashboards, reporting, and monitoring</li> <li>Training, enablement, and documentation</li> </ul> <p>Align internally and with the client on:</p> <ul> <li>What is in scope vs out of scope for each phase</li> </ul> <p><strong>2. Detailed planning & backlog management</strong></p> <p>This is where ideas become execution.</p> <p>You own:</p> <p><strong>Building the delivery plan and timeline:</strong></p> <ul> <li>Milestones, sprints, and go-live checkpoints</li> <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)</li> </ul> <p><strong>Creating and maintaining the delivery backlog:</strong></p> <ul> <li>Break down deliverables into tasks and subtasks</li> <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)</li> </ul> <p><strong>Keeping tools accurate and trusted:</strong></p> <ul> <li>Trello / Jira / Notion as the single source of truth</li> <li>Task status, blockers, due dates, and changes</li> </ul> <p><strong>3. Coordination & day-to-day execution</strong></p> <p>You are the operational heartbeat of each pilot or project.</p> <p>Responsibilities include:</p> <p><strong>Running regular execution cadences:</strong></p> <ul> <li>Standups and check-ins</li> <li>Progress reviews and decision syncs</li> </ul> <p><strong>Ensuring tight collaboration between:</strong></p> <ul> <li>Solution Consultants (business & workflows)</li> <li>Engineering and AI teams (implementation)</li> <li>Client stakeholders (CX, IT, Operations, Compliance)</li> </ul> <p><strong>Driving execution discipline:</strong></p> <ul> <li>Clear meeting notes</li> <li>Action items with owners and deadlines</li> <li>Relentless follow-up until closure</li> </ul> <p><strong>4. Risk, change & stakeholder management</strong></p> <p>AI agent delivery comes with moving parts - you own visibility and control.</p> <p>You will:</p> <p><strong>Maintain a risk & issues log covering:</strong></p> <ul> <li>Technical risks (data access, integrations, latency, environments)</li> <li>Business risks (scope creep, stakeholder shifts, external dependencies)</li> </ul> <p><strong>Manage change transparently:</strong></p> <ul> <li>Assess impact on scope, timelines, and delivery</li> <li>Align with stakeholders before execution</li> </ul> <p><strong>Provide clear, consistent communication:</strong></p> <ul> <li>Status updates</li> <li>Escalations when needed</li> <li>Expectation management throughout the lifecycle</li> </ul> <p><strong>5. UAT, go-live & post-go-live stabilization</strong></p> <p>Plan and coordinate:</p> <ul> <li>UAT cycles and acceptance criteria</li> <li>Go-live readiness and rollout plans</li> </ul> <p>Ensure smooth transition:</p> <ul> <li>Monitor early performance and issues</li> <li>Coordinate fixes and optimizations</li> </ul> <p>Own final handover:</p> <ul> <li>Documentation</li> <li>Support transition</li> <li>Clear ownership post-delivery</li> </ul> <h4>Requirements</h4> <p>5-8 years in:</p> <ul> <li>SaaS implementation</li> <li>Technical project management</li> <li>Digital or platform delivery</li> </ul> <p>3+ years delivering enterprise projects with multiple stakeholders (business & IT)</p> <p>Proven experience with:</p> <ul> <li>Integrations, APIs, and data-driven workflows</li> <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus</li> <li>Experience working closely with product and engineering teams in Agile/Scrum environments</li> </ul> <h4>Must-have skills</h4> <p><strong>Project & delivery excellence</strong></p> <p>Strong command of:</p> <ul> <li>Scoping, timelines, milestones</li> <li>RAID (Risks, Assumptions, Issues, Dependencies)</li> </ul> <p>Confident running:</p> <ul> <li>Standups, execution reviews, steering meetings</li> </ul> <p><strong>Technical literacy (non-coding)</strong></p> <p>Comfortable with:</p> <ul> <li>API-based integrations and webhooks</li> <li>Data flows between systems</li> </ul> <p>Able to:</p> <ul> <li>Read basic API documentation and JSON payloads</li> <li>Translate technical constraints into delivery decisions</li> </ul> <p>Solid conceptual understanding of:</p> <ul> <li>SaaS platforms</li> <li>LLMs and AI agent workflows</li> </ul> <p><strong>Stakeholder management & communication</strong></p> <p>Can confidently manage:</p> <ul> <li>CX leadership</li> <li>IT and engineering teams</li> <li>Internal product and AI stakeholders</li> </ul> <p>Produces:</p> <ul> <li>Clear documentation</li> <li>Actionable recaps</li> <li>Concise, honest status updates</li> </ul> <p><strong>Execution mindset</strong></p> <p>Turns ideas into:</p> <ul> <li>Tasks, owners, and deadlines</li> </ul> <p>Keeps delivery tools always current and reliable</p> <p>Strong sense of ownership and follow-through</p> <p><strong>AI project awareness</strong></p> <p>Comfortable with:</p> <ul> <li>Iterative AI delivery (experiments, versions, evaluation cycles)</li> <li>Data privacy, guardrails, and quality metrics</li> </ul> <p>Understands that AI delivery is adaptive, not linear</p> <h4>Why join Lucidya’s AI Agents team</h4> <ul> <li>Work at the intersection of AI, CX, and enterprise delivery</li> <li>Shape how AI agents are deployed in real-world, high-impact environments</li> <li>Partner with strong product, AI, and engineering teams</li> <li>Own delivery end-to-end - not just coordination</li> <li>Help define delivery standards for a brand-new AI business line</li> </ul> <p>Apply now and help us redefine the future of customer experience with AI agents.</p></p><p></p>

<p><h4>Job description</h4> <p>The quality control manager is responsible for the implementation and maintenance of the quality management system for heavy mechanical industrial projects, civil, and structural steel. Responsibilities include managing and scheduling third party testing subcontractors. Must be able to work out-of-town projects when required.</p> <h4>Responsibilities</h4> <ul> <li>Ensures that a safe workplace remains a top priority by partnering with safety to support policies, procedures, and practices for establishing a safe workplace.</li> <li>Prepares, controls, and supervises the company’s QA manual control, all amendments, and revisions.</li> <li>Controls and distributes all company quality documentation.</li> <li>Monitors all quality related activities on the project.</li> <li>Attend client quality management meetings.</li> <li>Manages and schedules third party testing subcontractors.</li> <li>Prepares and controls project quality system management documentation prior to project commencement.</li> <li>Reviews quality inspection personnel qualifications and training requirements.</li> <li>Monitors the disposition of all issued nonconformance reports.</li> <li>Monitors the progress and effectiveness of the project quality management system; recommends and implements improvements.</li> <li>Coordinates all QA/QC activities with the site QC tech.</li> <li>Coordinates with customer representatives on all quality matters.</li> <li>Proactive in all areas of safety and recognizes potential safety issues/hazards.</li> </ul> <h4>Competencies</h4> <ul> <li><strong>Business literacy:</strong> understands the line of business, takes the business vision, and translates it into the project vision.</li> <li><strong>Corporate procedures and tools:</strong> understand and apply established policies and procedures, corporate tools, and requirements to the project.</li> <li>Knowledge of weld procedure, weld qualifications, associated codes for industry.</li> <li><strong>Communications:</strong> produces clear status reports, writes clearly, communicates tactfully and candidly, exhibits clear verbal skills and an excellent listener.</li> <li><strong>Financial acumen:</strong> understands how decisions affect the bottom line; understands performance, general financial and accounting principles and practices that affect operations; and knows about the links between operations and the department's financial performance which is essential to create value for all the organization's stakeholders.</li> <li><strong>Leadership:</strong> motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.</li> <li><strong>Time management:</strong> manages competing priorities effectively, is resourceful and uses time as a resource.</li> <li><strong>Environmental, health and safety management:</strong> understands and knows how to comply with all regulations; implements a positive attitude toward health and safety in the design and execution of the project; ensures safe deliverables and incorporates sustainable development practices.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Education/experience:</strong> Bachelors’ (B. A. or B.S.) from four-year college or university in engineering or construction management and at least seven years’ experience with quality assurance/quality control in industrial construction; or 12 years’ experience as CWI or 15 years of combination of experience as CWI and experience as pipe welder.</li> <li>Current CWI license is required.</li> <li><strong>Ability:</strong> communicate clearly and effectively to manage and motivate staff individually and as a team. Spanish proficiency is a plus.</li> <li><strong>Reasoning ability:</strong> must have a record of impartial, objective analysis, approaching issues with an open mind; be able to identify viable solutions that are technically and conceptually sound.</li> <li>Working knowledge of standard construction practices and law.</li> <li><strong>Computer skills:</strong> knowledge of and experience with HCSS HeavyBid, Excel, and CAD.</li> <li>Must be legally authorized to work in the United States.</li> <li>Must be able to pass a criminal background check and drug screen.</li> <li>Must be able to travel nationally.</li> </ul> <h4>Work environment</h4> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is required to frequently inspect the project and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.</p> <h4>Physical demands</h4> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>The employee must occasionally lift and/or move up to 50 pounds.</li> <li>Specific vision abilities required by this job include close vision and distance vision.</li> <li>The employee is occasionally required to sit in a vehicle up to 8 hours.</li> <li>The employee is occasionally required to reach with hands and arms.</li> <li>The employee is occasionally required to climb or balance, stoop, climb ladders, board boats, kneel, crouch and/or crawl.</li> </ul> <p>The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Record and maintain accurate financial transactions in the accounting system</p><p>Prepare journal entries, payment vouchers, and supporting financial documentation</p><p>Process supplier invoices, staff reimbursements, and approved payments in a timely manner.</p><p>Perform bank, cash, and account reconciliations and investigate any discrepancies.</p><p>Assist in the preparation of monthly, quarterly, and annual financial reports.</p><p>Support project accounting by allocating expenses to the appropriate donors, projects, and cost centers.</p><p>Monitor budget expenditures and report any variances to the Finance Manager.</p><p>Maintain organized financial records and ensure proper filing of accounting documents in compliance with shareQ's financial policies, donor regulations, and applicable Lebanese laws.</p><p>Verify procurement and payment documentation for completeness and policy compliance.</p><p>Ensure that all relevant departments prepare and submit complete and accurate financial supporting documents on time, and verify that all required documents are properly signed and approved by the authorized department representatives before processing any financial transaction.</p><p>Safeguard the confidentiality of financial information and uphold strong internal control procedures.</p><p>Stay informed of changes in accounting standards, donor requirements, and organizational financial policies.</p><p>Handle any additional accounting or administrative tasks as assigned by the finance team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Accounting, Finance, or a related field.</p><p>Proven 0 to 3 years of experience in accounting.</p><p>Strong knowledge of basic accounting principles</p><p>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</p><p></p></section>

<p><h4>Essential duties and responsibilities</h4> <p>Include the following. Other duties may be assigned.</p> <ul> <li>Directs the activities of the maintenance department.</li> <li>Plans and prepares pre-shift meetings, preventative maintenance schedules, spare parts, manpower needs.</li> <li>Trains new employees.</li> <li>Administers company policies for assigned department.</li> <li>Communicates with all levels of management, including Japanese staff.</li> <li>Deals with breakdowns and conducts problem solving / countermeasure activity.</li> <li>Motivates employees and resolves conflict.</li> <li>Evaluates employees’ performance.</li> <li>Aids in continuous improvement processes.</li> <li>Assists manager as necessary to accomplish all goals and missions of the department.</li> <li>Coaches and counsels team members on various aspects of their duties.</li> <li>Issues corrective action (discipline) to employees as appropriate.</li> <li>Maintain awareness and understand the roles and responsibilities regarding the environmental policies, management system, and objectives and targets by attending the required training. Perform all tasks in accordance with the EMS procedures and practices and minimize the impact of their activities on the environment.</li> </ul> <h4>Supervisory responsibilities</h4> <p>The equipment maintenance supervisor carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</p> <h4>Qualifications</h4> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Basic knowledge of TPS</li> <li>Excellent written and verbal communication skills</li> <li>Excellent problem solving / decision making skills</li> <li>Ability to prioritize workload and balance multiple tasks</li> <li>Previous supervisory experience a plus</li> </ul> <h4>Education and/or experience</h4> <p>Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.</p> <h4>Communication skills</h4> <p>Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Clear, concise written and verbal skills and problem solving skills required. Ability to write routine reports and correspondence. Ability to speak effectively before groups of team members.</p> <h4>Mathematical skills</h4> <p>Apply basic math functions to solve workplace problems, calculate percentage, rate, ratio, decimal and proportion, create and interpret basic graphs and charts commonly used in manufacturing, calculate rotational velocity equations (RPMs), calculate speeds, feeds, and horsepower requirements for machining.</p> <h4>Technical skills</h4> <p>Experience using Microsoft Office systems, Excel and Word. Experience using JD Edwards a plus.</p> <h4>Reasoning ability</h4> <p>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</p> <h4>Other skills and abilities</h4> <p>Must have good communication skills, both verbal and written, to all levels of management.</p> <h4>Physical demands</h4> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand and talk or hear. The employee is occasionally required to sit; use hands to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.</p> <h4>Work environment</h4> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places, wet and/or humid conditions and extreme heat. The noise level in the work environment is usually loud.</p> <h4>Position type/expected work hours</h4> <p>This is a full-time position, and hours of work and days are 2nd shift – 1:30 p.m. – 10:30 p.m. Monday through Friday. Occasional overtime throughout the week and weekend work may be required as job duties demand.</p> <h4>Other duties</h4> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p> <h4>Equal employment opportunity policy</h4> <p>We are proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on any protected characteristics as defined by applicable law.</p></p><p></p>

<p>Aspire Software is looking for a Quality Assurance Analyst to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are looking for an AI-Native QA Manager to transform how software quality is delivered. This is not a traditional QA leadership role we're looking for someone who has already demonstrated measurable improvements in QA productivity, quality, and speed through the practical application of AI, automation, and modern engineering practices. You'll lead a team responsible for quality across multiple SaaS products while fundamentally rethinking how testing is performed. We expect you to leverage AI agents, intelligent test automation, autonomous testing frameworks, and modern CI/CD practices to dramatically increase engineering velocity without compromising quality. Experience in Life Sciences, Healthcare, Medical Devices, or other regulated software environments is highly desirable.</p><p>What You'll Do</p><p>AI-Driven QA Transformation</p><ul><li>Develop and execute an AI-first strategy for software quality.</li><li>Introduce AI tools that significantly improve test creation, maintenance, defect detection, regression testing, and release confidence.</li><li>Evaluate and implement emerging AI QA platforms, coding assistants, autonomous testing tools, and agentic workflows.</li><li>Continuously measure productivity gains and quality improvements from AI adoption.</li></ul><p>QA Leadership</p><ul><li>Lead, coach and develop a distributed QA team.</li><li>Establish quality standards across manual, automated, API, integration, UI and performance testing.</li><li>Drive automation-first thinking while eliminating low-value manual work.</li><li>Build scalable QA processes that support rapid software delivery.</li></ul><p>Engineering Collaboration</p><ul><li>Partner closely with Engineering, Product Management and DevOps.</li><li>Embed quality throughout the SDLC rather than treating QA as a downstream gate.</li><li>Improve developer feedback loops through automation and intelligent tooling.</li><li>Champion shift-left testing practices.</li></ul><p>Modern Test Automation</p><ul><li>Improve automation coverage and reliability.</li><li>Reduce regression execution times through intelligent automation.</li><li>Build maintainable test frameworks integrated into CI/CD pipelines.</li><li>Increase release confidence through automated quality metrics.</li></ul><p>Metrics &amp; Continuous Improvement</p><ul><li>Own metrics such as: Test automation coverage Defect escape rate Mean time to detect defects Regression execution time QA cycle time Release quality Productivity improvements from AI Cost per release Manual effort eliminated</li></ul><p>7+ years in Software QA, including leadership experience. Demonstrated success improving QA productivity through AI, automation, or modern engineering practices. Experience leading QA teams across multiple products. Strong understanding of modern software development practices and CI/CD. Experience with API, UI, integration and end-to-end testing. Strong analytical and problem-solving skills. Comfortable working in fast-moving SaaS environments.</p><p>AI Experience (Highly Important)</p><p>You should have practical experience using tools such as:</p><ul><li>GitHub Copilot</li><li>Cursor</li><li>Claude</li><li>ChatGPT</li><li>AI coding agents</li><li>AI test generation platforms</li><li>Autonomous testing tools</li><li>AI-assisted debugging</li><li>AI-assisted root cause analysis</li></ul><p>We're interested in measurable outcomes, not simply familiarity with AI. Examples include:</p><ul><li>Reduced regression effort by 70%</li><li>Increased automation coverage from 40% to 90%</li><li>Doubled QA throughput</li><li>Reduced escaped defects</li><li>Built AI workflows that replaced repetitive manual testing</li></ul><p>Bonus Experience</p><p>Strong preference for candidates with experience in:</p><ul><li>Life Sciences software</li><li>Clinical software</li><li>Medical Affairs platforms</li><li>GxP environments</li><li>FDA-regulated software</li><li>ISO 13485</li><li>IEC 62304</li><li>HIPAA</li><li>SOC 2</li><li>Other regulated industries (banking, aviation, insurance, government)</li></ul><p>What Success Looks Like (First 12 Months)</p><p>Within your first year, you will:</p><ul><li>Increase QA team productivity by 2 5x through AI and automation.</li><li>Significantly reduce manual regression testing.</li><li>Improve release confidence while increasing release frequency.</li><li>Implement AI-assisted test generation and maintenance.</li><li>Embed quality throughout the SDLC rather than relying on end-of-cycle testing.</li><li>Establish clear quality metrics and executive dashboards.</li><li>Build a culture where QA engineers leverage AI as a core part of their daily workflow.</li></ul><p>Why Join Us</p><p>You'll have the opportunity to reshape software quality from the ground up across a growing portfolio of SaaS products. We believe AI is fundamentally changing software engineering, and we want QA to lead that transformation not follow it. If you're excited about replacing repetitive work with intelligent automation, building AI-enabled teams, and delivering higher-quality software faster, we'd love to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><p>7+ years in Software QA, including leadership experience. Demonstrated success improving QA productivity through AI, automation, or modern engineering practices. Experience leading QA teams across multiple products. Strong understanding of modern software development practices and CI/CD. Experience with API, UI, integration and end-to-end testing. Strong analytical and problem-solving skills. Comfortable working in fast-moving SaaS environments.</p><p>AI Experience (Highly Important)</p><p>You should have practical experience using tools such as:</p><ul><li>GitHub Copilot</li><li>Cursor</li><li>Claude</li><li>ChatGPT</li><li>AI coding agents</li><li>AI test generation platforms</li><li>Autonomous testing tools</li><li>AI-assisted debugging</li><li>AI-assisted root cause analysis</li></ul><p>We're interested in measurable outcomes, not simply familiarity with AI. Examples include:</p><ul><li>Reduced regression effort by 70%</li><li>Increased automation coverage from 40% to 90%</li><li>Doubled QA throughput</li><li>Reduced escaped defects</li><li>Built AI workflows that replaced repetitive manual testing</li></ul><p>Bonus Experience</p><p>Strong preference for candidates with experience in:</p><ul><li>Life Sciences software</li><li>Clinical software</li><li>Medical Affairs platforms</li><li>GxP environments</li><li>FDA-regulated software</li><li>ISO 13485</li><li>IEC 62304</li><li>HIPAA</li><li>SOC 2</li><li>Other regulated industries (banking, aviation, insurance, government)</li></ul>

<p><br></p><p>This position is located in the Crisis Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.</p><p>This temporary job opening is being advertised for the position of Humanitarian Affairs Officer (Risk Management and Compliance), P3 with OCHA Lebanon in Beirut. Under the overall supervision of OCHA Head of Office, the incumbent reports to the Head of Humanitarian Finance Section/Fund Manager. The Humanitarian Fund Units in OCHA Regional and Country Offices manage multi-donor country-based pooled funds under the leadership of the Resident Coordinator and/or Humanitarian Coordinator. These funds receive unearmarked contributions from donors. The funds are allocated to humanitarian actors for ongoing humanitarian operations and to respond to new emergencies.</p><p>The Humanitarian Affairs Officer (Risk Management and Compliance) may supervise staff.</p><p><b>Responsibilities</b></p><p>Within delegated authority, the Humanitarian Affairs Officer (Risk Management and Compliance) will be responsible for the following duties:</p><ul><li>Monitors, analyzes and reports on humanitarian developments, disaster relief/ management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU).</li><li>Organizes and prepares studies on humanitarian, emergency relief and related issues and organizes follow-up work management response related to audits and evaluations of Country-Based Humanitarian Pooled Funds.</li><li>Establishes and maintains contacts with other UN agencies, non-governmental organizations, and other key stakeholders to enable early detection of compliance issues in HFU funded projects and verifies prevention and control mechanisms.</li><li>Undertakes and provides risk management and compliance training for implementing partners.</li><li>Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, briefings, case studies, presentations, correspondence, etc. related to risk management and compliance in the context of Country-Based Humanitarian Pooled Funds.</li><li>Serves as the primary focal point on monitoring and risk management and compliance of the HFU, keeps abreast of latest developments, liaises with other humanitarian organizations, etc., ensures appropriate monitoring and reporting mechanisms in line with global country-based pooled fund guidelines.</li><li>Reviews and provides advice to HFU on policy issues related to risk and compliance.</li><li>Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters.</li><li>Supports and monitors compliance by IPs with global policy requirements on accountability and risk management, leads the Eligibility Process and oversees response to non-compliance by IPs with contractual obligations and CBPF requirements.</li><li>Provides technical capacity to respond to alleged and proven incidents of misconduct (financial misconduct or sexual exploitation and abuse) by IPs.</li><li>Provides guidance to, and may supervise, new/junior staff.</li><li>Performs other duties as required.</li></ul><p><b>Competencies</b></p><ul><li>Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li>Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.</p><p>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related is required</p><p>Experience in compliance and risk management is required.</p><p>Experience in responding to fraud and/or Sexual Exploitation and Abuse (SEA) incidents is desirable.</p><p>Relevant experience in a humanitarian context within the UN Common System or other comparable international organization is desirable</p><p>Relevant experience in the Middle East region is desirable.</p>

<p>The Company At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. Join us, and be part of a team that's obsessed with getting things done, solving real problems, and changing the way customers shop and transact in the Middle East. Technology is at the heart of everything we do, and we have product and engineering teams that are working hard every day to bring products that enrich our customers' lives on a daily basis. We're a team of doers, dreamers, and problem-solvers, united by a passion for innovation and a drive to grow local economies. Here, your ideas matter, your growth is our priority, and your impact is tangible. We offer a dynamic environment where you can learn, lead, and shape the future of commerce, all while being surrounded by a community that celebrates your successes and supports your growth. If you are interested in working in a fast-paced, high growth startup environment, and look to be part of a team that will change the way customers shop for food and groceries in the Middle East, apply now. The team At Toters, we're not just delivering food and groceries; we're reimagining the future of how people connect with their communities and access any service or product they need. Our Product team is at the heart of this mission, driving innovation and creating seamless experiences for users across several markets. We're looking for passionate and driven Product Managers to join us in shaping the next generation of our platform and making a tangible impact on millions of lives. The Role As a Product Manager at Toters, you will be a key driver in defining the strategy and execution for high-impact products that span our user base in multiple countries. You will own the product vision, define the roadmap, and work collaboratively with cross-functional teams to bring innovative solutions to life. This role is open for PMs at all levels and offers the exciting opportunity to tackle complex challenges, leverage cutting-edge technologies, and directly contribute to Toters' growth and success in a dynamic and rapidly evolving environment. You're Excited About This Opportunity Because You Will Shape the Future: Define the product vision, strategy, and long-term roadmap for key areas of the Toters platform. Lead Cross-Functional Teams: Collaborate closely with designers, engineers, data scientists, and operations to translate vision into impactful products. Drive Innovation: Identify market opportunities, conduct user research, and translate insights into compelling product features and enhancements. Own the Execution: Manage the product lifecycle from ideation to launch, ensuring timely and high-quality delivery. Communicate and Influence: Clearly articulate product plans, benefits, and results to stakeholders across the organization, including leadership. Solve Real-World Problems: Develop solutions that address the evolving needs of our users and contribute to the growth of local economies. We're Excited About You Because You Have Minimum of 8+ years of proven experience in software product management. Alternatively, 4+ years of experience in software development or engineering, management consulting, or investment banking. A bachelor s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. A strong track record of collaborating effectively with design, engineering, and other cross-functional teams to deliver successful product releases. Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively. A passion for understanding user needs and a drive to build impactful and user-centric products. Strong project management and organizational skills, with the ability to prioritize effectively and manage timelines. A proactive and results-oriented mindset, with strong problem-solving skills and a willingness to dive deep and get things done. Joining Toters means more than just a job; it's an investment in your career and future. We offer market-leading compensation coupled with first-class insurance coverage. You'll find ample opportunities for career development, empowering you to grow and advance within our rapidly expanding company. As part of the Toters family, you'll also enjoy exclusive employee discounts on our services, allowing you to experience firsthand the magic we bring to our users. Above all, you'll be welcomed into a friendly and collaborative team environment that is passionate about growth and development, and in building the best products for our customers, merchant partners, and drivers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 8+ years of proven experience in software product management. Alternatively, 4+ years of experience in software development or engineering, management consulting, or investment banking.</li><li>A bachelor s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.</li><li>A strong track record of collaborating effectively with design, engineering, and other cross-functional teams to deliver successful product releases.</li><li>Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.</li><li>A passion for understanding user needs and a drive to build impactful and user-centric products.</li><li>Strong project management and organizational skills, with the ability to prioritize effectively and manage timelines.</li><li>A proactive and results-oriented mindset, with strong problem-solving skills and a willingness to dive deep and get things done.</li></ul>

<p><h4>Essential duties and responsibilities</h4> <p>Include the following. Other duties may be assigned.</p> <ul> <li>Directs the activities of a recognized manufacturing department.</li> <li>Operates from a wide scope of responsibility to maintain production schedules and to ensure quality standards are adhered to by group.</li> <li>Plans work, makes assignments and trains new employees.</li> <li>Administers company policies for assigned department.</li> <li>Assesses and troubleshoots machine problems.</li> <li>Communicates with all levels of management, including Japanese staff.</li> <li>Presents materials/information to groups.</li> <li>Conducts root cause analysis of customer problems and defect reduction.</li> <li>Documents departmental productivity and defects, and takes corrective action when needed.</li> <li>Motivates employees and resolves conflict.</li> <li>Evaluates employees’ performance.</li> <li>Aids in continuous improvement processes.</li> <li>Oversees trials of new parts.</li> <li>Assists manager as necessary to accomplish all goals and missions of the department.</li> <li>Coaches and counsels team members on various aspects of their duties.</li> <li>Issues corrective action (discipline) to employees as appropriate.</li> <li>Maintain awareness and understand the roles and responsibilities regarding the environmental policies, management system, and objectives and targets by attending the required training. Perform all tasks in accordance with the EMS procedures and practices and minimize the impact of their activities on the environment.</li> </ul> <h4>Supervisory responsibilities</h4> <p>The production supervisor carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</p> <h4>Qualifications</h4> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Basic knowledge of TPS</li> <li>Excellent verbal and written communication skills</li> <li>Excellent problem solving and decision-making skills</li> <li>Previous supervisory experience a plus</li> <li>Manages section with special knowledge (Daily Management)</li> <li>Communicate to other departments to achieve the target/Hoshin performing PDCA and problem-solving method</li> <li>Responds to abnormal situation and solves problems understanding QCD (Quality, Cost, Delivery)</li> <li>Trains team leaders, lead operators and team members</li> <li>Follows company rules and policies</li> <li>Has good attendance, sets an example for team members to follow</li> </ul> <h4>Education and/or experience</h4> <ul> <li>3 years team leader experience or previous manufacturing work experience in equivalent position</li> <li>Over 70% process experience and working knowledge</li> <li>Associate's degree or equivalent from two-year college or technical school</li> </ul> <h4>Communication skills</h4> <p>Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Clear, concise written and verbal skills and problem-solving skills required. Ability to write routine reports and correspondence. Ability to speak effectively after groups of team members.</p> <h4>Mathematical skills</h4> <p>Basic math skills including addition, subtraction, multiplication and division is necessary. The ability to express numbers as a decimal, convert numbers into percentages and from percentages to whole numbers, ability to express numbers as a fraction and perform basic math operations using positive and negative numbers and as ratios or averages.</p> <h4>Technical skills</h4> <p>Experience using Microsoft Office systems, Excel and Word.</p> <h4>Reasoning ability</h4> <p>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</p> <h4>Physical demands</h4> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand and talk or hear. The employee is occasionally required to sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.</p> <h4>Work environment</h4> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually loud.</p> <h4>Position type/expected work hours</h4> <p>This is a full-time position, and hours of work and days are Monday through Friday 2nd Shift – 1:30 p.m. – 11:00 p.m. or 4 p.m. – 1:30 a.m. Occasional overtime throughout the week and weekend work may be required as job duties demand.</p> <h4>Other duties</h4> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p> <h4>Equal employment opportunity policy</h4> <p>The company is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other applicable characteristics protected by law.</p></p><p></p>

<p>Org. Setting and Reporting This position is located in the Crisis Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This temporary job opening is being advertised for the position of Humanitarian Affairs Officer (Risk Management and Compliance), P3 with OCHA Lebanon in Beirut. Under the overall supervision of OCHA Head of Office, the incumbent reports to the Head of Humanitarian Finance Section/Fund Manager. The Humanitarian Fund Units in OCHA Regional and Country Offices manage multi-donor country-based pooled funds under the leadership of the Resident Coordinator and/or Humanitarian Coordinator. These funds receive unearmarked contributions from donors. The funds are allocated to humanitarian actors for ongoing humanitarian operations and to respond to new emergencies. The Humanitarian Affairs Officer (Risk Management and Compliance) may supervise staff. Responsibilities Within delegated authority, the Humanitarian Affairs Officer (Risk Management and Compliance) will be responsible for the following duties: Monitors, analyzes and reports on humanitarian developments, disaster relief/ management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU). Organizes and prepares studies on humanitarian, emergency relief and related issues and organizes follow-up work management response related to audits and evaluations of Country-Based Humanitarian Pooled Funds. Establishes and maintains contacts with other UN agencies, non-governmental organizations, and other key stakeholders to enable early detection of compliance issues in HFU funded projects and verifies prevention and control mechanisms. Undertakes and provides risk management and compliance training for implementing partners. Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, briefings, case studies, presentations, correspondence, etc. related to risk management and compliance in the context of Country-Based Humanitarian Pooled Funds. Serves as the primary focal point on monitoring and risk management and compliance of the HFU, keeps abreast of latest developments, liaises with other humanitarian organizations, etc., ensures appropriate monitoring and reporting mechanisms in line with global country-based pooled fund guidelines. Reviews and provides advice to HFU on policy issues related to risk and compliance. Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters. Supports and monitors compliance by IPs with global policy requirements on accountability and risk management, leads the Eligibility Process and oversees response to non-compliance by IPs with contractual obligations and CBPF requirements. Provides technical capacity to respond to alleged and proven incidents of misconduct (financial misconduct or sexual exploitation and abuse) by IPs. Provides guidance to, and may supervise, new/junior staff. Performs other duties as required.</p><p>Competencies - Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p>Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p>Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related is required</li><li>Experience in compliance and risk management is required.</li><li>Experience in responding to fraud and/or Sexual Exploitation and Abuse (SEA) incidents is desirable.</li><li>Relevant experience in a humanitarian context within the UN Common System or other comparable international organization is desirable</li><li>Relevant experience in the Middle East region is desirable.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Deputy FSL Coordinator will be responsible for supporting the FSL Coordinator with implementation of FSL projects across Lebanon. The Dep FSL Co will ensure programmatic, technical, financial and logistical development of AHH actions in the department where the actions are developed, in line with the strategic criteria of AHH in Lebanon and the internal processes and regulations of AHH, donor and Lebanese laws.</p><p>Objective 1: Support sector coordination &amp; representation (70%)</p><ul><li>Support sector coordination and development of cash guidance according to the sector priorities in close coordination with UN sector lead.</li><li>Represent ACF in key meetings with external stakeholders in relation to participation in the Cash Working Group and help facilitate strategic relations such as with the Ministry of Social Affairs (MoSa)</li><li>Co-convene and co-facilitate relevant meetings (including sector working groups and relevant sectoral or cross-sectoral technical meetings). Ensure that sector meetings are well-managed and action and results-oriented, with decisions communicated to relevant partners and stakeholders.</li><li>Co-represent the sector including at sectoral meetings, in the Inter-Sector and Inter-Agency coordination fora, and external stakeholder engagement, as appropriate, and in coordination with the FSL Co.</li><li>Facilitate in the maintenance of appropriate links and dialogue with sector partners and the national and international NGO forums, relevant external stakeholders, and representatives of affected populations in coordination with the FSL Co.</li><li>Co-collaborate in the development of the overall sector strategy including the sector's national annual work plan and monitoring framework.</li><li>Facilitate discussion and agreement on the use of common standards and tools among sector partners. Promote awareness of and adherence to relevant policy guidelines, codes of conduct, and examples of good practice.</li><li>To support drafting of food security and Basic Assistance sector analysis sections in conducted assessments and surveys under the guidance of PM and in coordination with MEAL Manager</li><li>Attend relevant sector meetings on behalf of the FSL Co.</li></ul><p>Objective 2: To contribute to the comprehension and support to the implementation of food security, basic and Livelihoods strategy (15%)</p><ul><li>Collect and evaluate information on the food security and livelihoods level of the targeted populations in project areas.</li><li>Identify food security and livelihoods, support needs of the refugee population and propose intervention opportunities in line with ACF country strategy to the FSL Co.</li><li>Under the guidance of the FSL Co, actively coordinate with other agencies implementing food security, basic assistance and livelihoods interventions (fresh food vouchers, cash for food, in-kind food support such as food parcels) in ACF project areas.</li><li>Under the guidance of the FSL Co, actively coordinate with other stakeholders in food security, basic assistance and livelihoods sector to support smooth, coordinated project interventions.</li><li>Plans, coordinates, monitors and provide technical assistance for the implementation of activities and development of proposals.</li><li>To support bases with information sharing to ensure harmonization of FSL tools and approach.</li><li>Under the guidance of the FSL Co, participate in the development of capitalization reports for each food security activity conducted by ACF.</li><li>Follow-up the MEAL plan and project indicators, in coordination with MEAL Department.</li><li>Support development of data reports and presentations showcasing FSL implementation.</li></ul><p>Objective 3: Reporting (15%)</p><ul><li>To be involved in project reporting, supporting Bases with drafting and compiling.</li><li>To flag any issues received in reports from Bases to the FSL Co.</li><li>Ensure monthly program progress reports elaboration and submission to donor agency.</li></ul><p>Objective 4: Security</p><ul><li>To respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.</li><li>To communicate to the security managers of the working location any security related information or non-compliance with the security plan.</li></ul><p>Objective 5: Support humanitarian activities of Action Against Hunger</p><ul><li>Support the emergency interventions of the organization as per the employee s abilities.</li><li>Support any activity that helps us to reach our humanitarian goals, as per the employee s abilities.</li><li>ACF employees will show commitment to human rights principles, gender equality and non-discrimination approach in all their work.</li></ul><p>Key activities in your role will include</p><ul><li>Representation and a strong understanding of sector coordination are key elements of the position, as the Deputy FSL Co will cover sector meetings on behalf of the FSL Co.</li><li>Problem solving is a valued asset in order to effectively support the FSL Co and the FSL Program Managers (PMs) with issues arising during implementation.</li><li>Cash and Voucher programmes &amp; in-kind food support programme technical knowledge is a major point in this position due to the large role of the project in the FSL department, supporting PMs to monitor the activity implementation, not only regarding donors result but Action Against Hunger strategy in the country.</li><li>The candidate should master the project cycle management to ensure that the target objectives are met, and be very comfortable with activities planning and team organization</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in social work, agriculture, economy, food security, international affairs, humanitarian action or any related field.</li><li>Food security and livelihoods, agriculture, economy, etc. Logistics or operations work a plus</li><li>3-4 years experience in humanitarian and development organizations</li><li>2 years experience in food security &amp; livelihoods programs are desirable</li><li>Experience with cash and voucher assistance &amp; food parcels distribution highly desirable</li><li>Experience with complex programming highly desirable</li><li>Good knowledge of INGOs and donor agencies procedure, guidelines and intervention in the country</li><li>Previous knowledge of Action Against Hunger policies, strategy and previous interventions in the country or Middle East region is an asset</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Result of Service</p><p>1- Deliverable 1: A high-dimensional analytical matrix capturing structural proximity and relatedness across the production universe, serving as an interactive-visual network diagnostic asset to identify diversification-linked financing opportunities and associated exposure to illicit financial flow risks.</p><p>2- Deliverable 2: Apply data-driven models to prioritize products and sectors based on national capability structures. The deliverable will include a technical note identifying strategically linked products, feasible diversification pathways, financing opportunities, and potential finance entry points, while applying rigorous filters to exclude spurious, non-productive, or phantom investment-driven linkages.</p><p>3- Deliverable 3: A diagnostic report identifying high-potential product pathways while highlighting sectors structurally vulnerable to illicit financial flows.</p><p>4- Deliverable 4: A Python-based Inter-sectoral Structural Coefficients framework that transforms raw bilateral investment statistics into a standardized long-panel dataset for gravity-model analysis and detection of disguised flows.</p><p>5- Deliverable 5: A sector and product clustering matrix-based industries and products with similar production structures, supplier dependencies, and capability requirements.</p><p>6- Deliverable 6: Excel file and summary report assessing cluster-level production values, priority manufacturing ecosystems, high-value product groups, and opportunities for industrial upgrading and investment targeting.</p><p>7- Deliverable 7: Revised summary report incorporating FfD comments.</p><p>8- Deliverable 8: An econometric modeling framework to assess structural feasibility, upgrading potential, and capability spillovers across interconnected products and sectors.</p><p>9- Deliverable 9: Revised output (deliverable 7) incorporating FfD comments</p><p>10- Deliverable 10: Excel file and summary report assessing and synthesizing the outputs of the econometric models.</p><p>11- Other deliverables related to the tasks mentioned above as requested by the Hiring Manager including, but not limited to, graphs, charts, briefings, excel files, tables, etc.</p><p>Work Location Remote</p><p>Expected duration 8 months</p><p>Duties and Responsibilities</p><p>Background</p><p>ESCWA supports Arab countries in strengthening national and regional financing systems to accelerate progress toward the 2030 Agenda for sustainable development. Through an integrated approach that combines policy dialogue, analytical research, capacity-building, and digital innovation, ESCWA assists member States in mobilizing and managing financing across key sources, including domestic public resources, private investment, international development cooperation, trade and investment flows, and sustainable debt management. This work is aligned with global commitments, including the Seville Commitment, which underscores the importance of strengthening accountability and governance in financing development, as well as the mandates to address financing leakages as a key enabler of financing sustainable development. (paragraphs 29 (a) &amp; (c), 28 (e), and 33 (a)). Central to this work is the conduct of detailed diagnostics of the financing for development landscape, analysing the various sources of financing available to address five major financing rifts that continue to impede sustainable development in the Arab region: financing insolvencies, financing inequalities, fiscal space constraints, funding shortfalls, and debt-financing overhangs. In response, ESCWA advances regional cooperation on domestic resource mobilization, integrated financing solutions, diversifying sources of revenues and addressing leakages related to illicit financial flows and investment distortions. These efforts are complemented by policy recommendations and practical tools to support governments in improving revenue mobilization and financing strategies. In parallel, ESCWA has developed a forward-looking digital financing ecosystem composed of analytical and AI-powered tools that enable governments assess financing gaps, improve spending efficiency, optimize public spending, address illicit financial flows, strengthen multiple aspects of their financing strategies, enhance policy targeting, accelerate progress towards the SDGs, and design integrated financing strategies aligned with national development priorities. This ecosystem has received recognition at multiple institutional levels and has been endorsed under the Seville Platform of Action and recognized by DESA as a scalable, real-life application that can be adapted and replicated across countries and regions. Within this context, ESCWA seeks a consultant to provide support in the implementation of various FfD activities as detailed below.</p><p>Duties and Responsibilities</p><p>1- Map productive linkages across pilot country/countries production base and financing structure to identify sectoral interdependencies, financing bottlenecks, and opportunities for higher-value economic transformation.</p><p>2- Estimate latent financing-space linkages by combining prospective structural configurations, visualization tools, and empirical signals of capability-space adjacency to identify feasible pathways for economic diversification and financing mobilization for blended finance while addressing resource leakages.</p><p>3- Construct and align a high-dimensional proximity matrix across the production universe, integrating relevant product, sectoral, industrial, and financing classification systems to enable comparable mapping of productive and financing linkages, identify tax- and trade-based leakage channels, and detect unrealized or suboptimally realized productive potential.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">A master s degree or equivalent in economics, finance, econometrics, business analytics, or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 1.5 years of professional work experience in analyzing macro-financing and industrial policy issues, particularly data-driven, microfinancing and econometric modeling, is required. One year of previous work experience in research, data analytics, and data analysis is required. One year of experience in research, data extraction or using statistical tools is required. Knowledge of STATA statistical package to process and analyze data is required. Knowledge of Python, machine learning techniques is required. Good knowledge of econometrics is desirable. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in both English and Arabic languages are required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>6 months Contrat dur e d termin e 01/06/2026 LBN-Beyrouth PUI all around the world With its 40 years of experience, Premi re Urgence Internationale : Supports close to 6 millions beneficiaries With more than 100 Millions yearly budget Present in 22 countries, on 5 continents Thanks to the work and commitment of : More than 2000 national staffs Around 200 expatriates from 45 different nationalities And 90 employees at HQ PUI works in 10 areas of intervention and distinguishes itself by the implementation of an integrated approach in its response. This method aims to identify and understand the needs of all those affected by a crisis. Our teams come together to bring a rapid global response to the basic needs of populations affected by humanitarian crises to help them regain independence and dignity. Learn more on our history , our values , our areas of intervention. What about the Advocacy Advisor ? As Advocacy Advisor, you will be responsible responsible for leading the definition, implementation, and monitoring of the organization s advocacy strategy in country in line with its mandate and operational priorities. You will ensure that advocacy initiatives are evidence-based, coherent, and aligned with programmatic activities, and contribute to increasing the organization s visibility and influence among key stakeholders. The position is under the supervision of the Country Director and involves close coordination with program teams, headquarters, and external partners. For this purpose, you will be responsible for : • Advocacy Strategy: You will lead the development, coordination, and implementation of the mission s advocacy strategy. • Coordination &amp; Representation: You will represent the organization in relevant fora and maintains relationships with key stakeholders (NGOs, donors, institutions, networks). • Advocacy Tools &amp; Communication : You will be in charge of developing advocacy materials (reports, policy briefs, fact sheets, infographics) and supports the production of communication content while ensuring consistency of messaging. • Outreach &amp; Influence: You will identify advocacy opportunities, supports the organization of meetings, events, and field visits, and contributes to the delivery of advocacy messages. • Monitoring &amp; Analysis: You will monitor relevant political and humanitarian developments, contributes to analysis, and supports the development of tools to assess advocacy impact. • Team Management: You will supervise advocacy staff where relevant. The challenges that await you : 1) Higher level coordination and representation with other actors in the response and international partners. PUI is one of the most visible and active INGOs in Lebanon, where we currently hold roles in multi-lateral humanitarian coordination. Our engagement in the national conversation is constant and very active, requiring a full-time follow up and clear strategic positioning in order to ensure our advocacy priorities are clear and communicated widely. 2) Crafting and clearly establishing PUI's advocacy strategy at mission level, while contributing to PUI's global strategy and supporting both mission and HQ with technical insight into how to best ensure messages are reaching the targeted stakeholders. 3) Clear positioning and evidence based advocacy. Lebanon is a complicated, multi-faceted environment with overlap of political and conflict dynamics; it will be necessary to take advantage of the large-scale programming ongoing in PUI Lebanon Mission, along with our access to hard to reach territories, to effectively communicate the stories of the most vulnerable and include them in broader advocacy points for stakeholders to consider. What you will need to succeed • Training : You hold Master s degree in political science, international relations, international law, human rights, or related field. • Experience : Strengthened by minimum 2 years of experience in advocacy, humanitarian affairs or public policy. You already worked with Premi re Urgence Internationale? It would be a definite asset! • Skills : You have excellent writing and communications skills. Strong analytical and strategic thinking abilities are a must. A strong work ethic, ability to handle multiple priorities and respect deadlines will be appreciated. • Qualities : You demonstrate an ability to take initiatives and responsibilities. You have a sense of diplomacy and open-mindedness, good analytical skills and you are pragmatic. You demonstrate good organization, management of priorities, an ability to adapt and to work with various partners, in a spirit of openness and with adaptable communications strategies. • Languages : English has no secrets for you! All the better, it is mandatory for this position. If you speak Arabic and/or Spanish, it would be a definite asset. A word from the manager PUI's Lebanon mission is fast paced and highly involved in the ongoing emergency humanitarian response. We have a presence across the entire country, and focus on the provision of Health, Shelter, Protection and MHPSS services to the most vulnerable categories of population in need. PUI is actively engaged in national level coordination and ongoing advocacy conversations. We aim to grow this capacity in the coming months. PUI will offer you • Status : Employ (e) with a Fixed-Term Contract • Monthly Gross Income : 2 340,00 - 2 590,00 EUR depending on your experience in International Solidarity + 50 per semester of seniority with PUI • Insurance including medical coverage and complementary healthcare, 24/24 assistance and repatriation • Housing in collective accomodation • Daily Living Expenses ("Per Diem") • Break Policy : 5 working days at 3 and 9 months + break allowance • Paid Leaves Policy&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Training : You hold Master s degree in political science, international relations, international law, human rights, or related field.<br>• Experience : Strengthened by minimum 2 years of experience in advocacy, humanitarian affairs or public policy. You already worked with Premi re Urgence Internationale? It would be a definite asset!<br>• Skills : You have excellent writing and communications skills. Strong analytical and strategic thinking abilities are a must. A strong work ethic, ability to handle multiple priorities and respect deadlines will be appreciated.<br>• Qualities : You demonstrate an ability to take initiatives and responsibilities. You have a sense of diplomacy and open-mindedness, good analytical skills and you are pragmatic. You demonstrate good organization, management of priorities, an ability to adapt and to work with various partners, in a spirit of openness and with adaptable communications strategies.<br>• Languages : English has no secrets for you! All the better, it is mandatory for this position. If you speak Arabic and/or Spanish, it would be a definite asset.</p><p></p></section>

<p><br></p><p>The Opportunity The Senior Resource &amp; Client Delivery Manager will play a critical role in ensuring that Aspire has the right people, with the right skills, working on the right priorities at the right time . The role will be responsible for the strategic planning, allocation, development, and performance of technology resources supporting Aspire's portfolio companies globally. You will act as a trusted advisor to business and technology leaders, balancing business demand, resource capacity, employee development, utilization, and delivery requirements across multiple companies and geographies. This role requires someone who can combine strategic resource planning, strong people leadership, client relationship management, operational discipline, and a solid understanding of technology and AI environments.</p><p>Core Responsibilities</p><p><strong>Strategic Resource Planning &amp; Deployment</strong> Own the planning and allocation of technology resources across Aspire's portfolio companies based on business priorities, skills, experience, availability, and development objectives. Ensure resources are deployed effectively across projects and businesses, balancing client demand, utilization, workload, and capacity. Maintain visibility into current and future resource requirements and develop forward-looking capacity and staffing plans. Proactively identify resource gaps, excess capacity, upcoming demand, and potential delivery risks. Facilitate resource sharing across business units to maximize utilization and ensure critical projects have access to the appropriate capabilities. Support onboarding, transitions, reallocations, and offboarding of resources while minimizing disruption to the business.</p><p><strong>International Client &amp; Stakeholder Management</strong> Act as the primary point of contact between Centre of Excellence resources and Aspire's international portfolio companies. Build trusted relationships with Managing Directors, CTOs, technology leaders, product leaders, and other senior stakeholders. Develop a strong understanding of each company's strategy, technology environment, projects, priorities, and future resource requirements. Regularly engage with internal clients to assess resource performance, delivery quality, satisfaction, and evolving needs. Proactively manage and de-escalate concerns related to performance, capacity, communication, delivery, or resource allocation. Negotiate priorities and resource allocation when demand exceeds available capacity. Communicate difficult resourcing decisions clearly and professionally while maintaining strong stakeholder relationships.</p><p><strong>People Management &amp; Talent Development</strong> Maintain a strong understanding of each resource's technical capabilities, experience, strengths, career objectives, and development opportunities. Match resources with assignments that balance business needs with professional development and career progression. Conduct regular performance and engagement follow-ups with Centre of Excellence resources. Provide coaching, feedback, and support to help employees improve their performance and develop professionally. Identify performance concerns early and coordinate appropriate improvement actions with relevant leaders. Support succession planning and retention of high-performing and high-potential talent. Promote a collaborative, accountable, and high-performance culture across the Centre of Excellence.</p><p><strong>Utilization, Capacity &amp; Performance Management</strong> Monitor utilization, workload, capacity, resource availability, and other key resource management KPIs. Analyze resourcing data and translate findings into actionable recommendations for leadership. Develop action plans to improve utilization, workload balance, capacity management, and resource effectiveness. Identify resources that are underutilized or overloaded and proactively rebalance workloads. Provide regular reporting and insights on resource demand, capacity, utilization, performance, and upcoming requirements. Use data to support workforce planning and resource investment decisions.</p><p><strong>Technology &amp; AI Capability Development</strong> Maintain a high-level understanding of the technology, software development, AI, and automation initiatives being delivered across Aspire. Understand the capabilities required across areas such as software engineering, AI engineering, data, QA, DevOps, product, and automation. Ensure resource skills remain aligned with Aspire's evolving technology and AI priorities. Identify capability gaps and work with leadership to determine whether they should be addressed through recruitment, training, or internal development. Organize and support technical training, workshops, seminars, certifications, and knowledge-sharing initiatives. Promote continuous learning and adoption of emerging AI technologies, development tools, and engineering best practices.</p><p><strong>Recruitment &amp; Workforce Planning</strong> Partner with leadership and recruitment teams to forecast future talent requirements. Participate in identifying, interviewing, and selecting technology and AI talent. Help define hiring priorities based on projected demand, skills gaps, and strategic business needs. Support effective onboarding and integration of new resources into the Centre of Excellence and Aspire portfolio companies.</p><p><strong>Operational Excellence &amp; Continuous Improvement</strong> Continuously improve resource management processes, tools, reporting, and communication practices. Establish scalable processes for resource planning, allocation, performance tracking, and stakeholder engagement. Collaborate with other leaders to share best practices and improve resource management standards across the organization. Support technology and process improvements that increase visibility, efficiency, and quality of resource deployment. Drive change management initiatives related to new processes, systems, organizational structures, or ways of working.</p><p>What Success Looks Like Success in this role means: The right resources are consistently assigned to the right business priorities. Centre of Excellence utilization and productivity remain at healthy levels. Portfolio company leaders view the Centre of Excellence as a trusted technology partner. Resource performance issues and client concerns are identified and resolved quickly. Capacity and hiring requirements are anticipated rather than reacted to. High-performing resources are retained, developed, and given meaningful career opportunities. Technology and AI capabilities continuously evolve with the needs of Aspire's businesses. Leadership has clear visibility into resource capacity, utilization, performance, and future demand.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years of experience in resource management, workforce planning, technology consulting, engineering operations, professional services, delivery management, or similar environments.</li><li>Strong experience managing or deploying technology professionals across multiple clients, projects, or business units.</li><li>Significant experience working with international clients and stakeholders, ideally across North America, Europe, the Middle East, or other global markets.</li><li>Strong understanding of resource management principles, including capacity planning, forecasting, utilization, workload balancing, deployment, and workforce planning.</li><li>Experience working with technical teams such as Software Engineers, AI Engineers, Data Engineers, QA, DevOps, Product Managers, and other technology professionals.</li><li>Good understanding of modern software development environments, AI, Generative AI, and automation technologies.</li><li>Excellent people management, coaching, and relationship-building skills.</li><li>Strong client-facing presence with the ability to establish credibility and act as a trusted advisor to senior leaders.</li><li>Excellent communication, negotiation, and influencing skills, including the ability to handle difficult conversations and competing priorities.</li><li>Demonstrated ability to independently manage and resolve escalations while maintaining professionalism and empathy.</li><li>Strong analytical skills with experience interpreting resource management KPIs and translating data into actionable recommendations.</li><li>Strong problem-solving ability and sound judgment, with a clear understanding of the commercial and operational impact of resourcing decisions.</li><li>Ability to operate effectively in a fast-moving, decentralized, international, and matrix-driven environment.</li><li>Comfortable managing ambiguity, multiple priorities, and tight deadlines.</li><li>Strong organizational skills with a high degree of accountability, confidentiality, and follow-through.</li><li>Proven ability to drive process improvements and change management initiatives.</li></ul>

<p>Under the overall supervision of the OCHA Head of Office or their delegate, the incumbent works closely with the Head of Humanitarian Finance Unit/Fund Manager. Responsibilities Within delegated authority, the Humanitarian Affairs Officer/AIT Liaison will be responsible for the following duties: Monitors, analyzes and reports on humanitarian developments, disaster relief/management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU). Organizes and prepares studies on humanitarian, emergency relief and related issues; organizes follow-up work, including interagency technical review meetings to support policy development work and decision-making on important issues. Participates in large, complex projects, to include disaster assessment or other missions; assists in the coordination of international humanitarian/emergency assistance for complex emergency/disaster situations and in ensuring the necessary support (e.g. staff, funding, specialized equipment, supplies, etc.); drafts situation reports to the international community, apprising of situation to date and specifying unmet requirements of stricken countries. Partners with other humanitarian agencies to plan and evaluate humanitarian and emergency assistance programmes and help ensure that latest findings, lessons learned, policy guidelines, etc. are incorporated into these activities, including gender-related considerations. Manages the production of appeals for international assistance; ensures the proper use and spending of donor contributions channeled through OCHA. Assists in the production of appeals for international assistance; ensures the proper use and spending of donor contributions channeled through OCHA. Establishes and maintains contacts with government officials, other UN agencies, non-governmental organizations, diplomatic missions, media, etc. Undertakes and provides support to technical assistance and other field missions, e.g. participates in field trips to undertake in-depth reviews of specific country coordination mechanisms. Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, parliamentary documents, briefings, case studies, presentations, correspondence, etc. Serves as the primary focal point on specific topics or policy-related issues (AIT management and proper functioning); keeps abreast of latest developments, liaises with other humanitarian organizations, donors, etc., ensures appropriate monitoring and reporting mechanisms; provides information and advice on a range of related issues. Reviews and provides advice on policy issues related to safeguarding humanitarian principles and ensuring the effective delivery of humanitarian assistance. Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters. Provides guidance to, and may supervise, new/junior staff. Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. Performs other duties as required. Competencies Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related human rights issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Client Orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Education Advanced university degree (Master s degree or equivalent) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree. Job - Specific Qualification Not available. Work Experience A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required. Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) in emergency situations (complex emergency or natural disaster) is required. Experience in monitoring, reporting, and information sharing is required. Experience in programme management including risk management and analysis is desirable. Relevant experience in a humanitarian context within the UN common system or in a comparable international organization is desirable.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master s degree or equivalent) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required.</li><li>Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) in emergency situations (complex emergency or natural disaster) is required.</li><li>Experience in monitoring, reporting, and information sharing is required.</li><li>Experience in programme management including risk management and analysis is desirable.</li><li>Relevant experience in a humanitarian context within the UN common system or in a comparable international organization is desirable.</li><li>Relevant experience in the Middle East region where the position is based is desirable.</li><li>Competencies: Professionalism, Analytical capacity, Judgment, Research ability, Ability to work under extreme pressure, Accountability, Client Orientation.</li><li>Languages: English required. Arabic desirable.</li></ul>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p> <h4>Why this role matters</h4> <p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p> <p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p> <p>As a Senior Product Designer, you'll help define what that future looks like.</p> <p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p> <p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p> <h4>What you'll do</h4> <ul> <li><strong>Design experiences that make AI feel trustworthy</strong><br> You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li> <li><strong>Turn complex problems into intuitive workflows</strong><br> Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li> <li><strong>Raise the quality bar across the product</strong><br> You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li> <li><strong>Help customers adopt AI faster</strong><br> The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li> <li><strong>Design for Arabic-first enterprise users</strong><br> You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li> <li><strong>Build systems, not just screens</strong><br> You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li> <li><strong>Use research to inform decisions</strong><br> You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li> <li><strong>Elevate the people around you</strong><br> We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li> </ul> <h4>The challenges you'll tackle</h4> <p>Some of the questions you'll be helping us answer include:</p> <ul> <li>How do users remain in control when AI can act independently?</li> <li>When should an AI agent ask for approval versus acting autonomously?</li> <li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li> <li>How do we design graceful recovery experiences when AI gets things wrong?</li> <li>How do we reduce cognitive load instead of simply moving it elsewhere?</li> <li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li> <li>How do we create AI experiences that feel equally natural in Arabic and English?</li> </ul> <p>These are not solved problems. You'll help define the answers.</p> <h4>Requirements</h4> <h4>Who you are</h4> <p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p> <p>You likely bring:</p> <ul> <li>5+ years of experience designing B2B SaaS or enterprise software products.</li> <li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li> <li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li> <li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li> <li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li> <li>Experience conducting or contributing meaningfully to user research and usability testing.</li> <li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li> <li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li> <li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li> </ul> <p>Beyond experience, you'll thrive here if:</p> <ul> <li>You're curious and continuously learning.</li> <li>You seek feedback and give it constructively.</li> <li>You care more about solving customer problems than protecting your ideas.</li> <li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li> <li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li> <li>You measure success by the impact your work creates, not just the volume of work produced.</li> </ul> <h4>Bonus points</h4> <p>While not required, we'd be particularly excited if you have experience with:</p> <ul> <li>AI products, copilots, agents, or autonomous systems.</li> <li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li> <li>RTL and Arabic-first product design.</li> <li>Design systems and platform-scale design thinking.</li> <li>Responsible AI, explainability, or AI ethics principles.</li> <li>SaaS businesses serving enterprise customers in the Middle East.</li> </ul> <h4>What you can expect from us</h4> <p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p> <p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p> <p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p> <h4>What the hiring process will look like</h4> <ol> <li>Introductory conversation</li> <li>Hiring manager interview</li> <li>Practical design exercise - case study<br> A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li> <li>Final conversations</li> <li>Culture fit / offer stage</li> </ol></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Wahed:</strong> <br>The global financial system wasn t built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values. </p> <p>At Wahed, we re changing that. We are a global fintech company on a mission to build a new financial system one that is ethical, accessible, and entirely interest-free. From our offices across the globe, our team is building products that were once deemed impossible: from pioneering Shariah-compliant equity ETFs, to true riba-free alternatives to high-yield savings accounts, to no-leverage, income-producing real estate investments. If you re driven to help people and believe finance should empower, not exclude, join us in building a more equitable financial future. </p> <p> <strong> <br>Job Brief:</strong> <br>Wahed is looking for an Arabic-speaking Private Clients Service Associate to join our International team and deliver an outstanding experience to our clients. Reporting to the Private Clients Manager, you will be a first point of contact for clients across calls and email - resolving queries quickly, accurately and with genuine care. You will also be the dedicated client service contact for our high-net-worth (HNW) clients, guiding them personally through onboarding and ensuring a smooth, high-touch experience from their very first interaction. This is a client-facing role for someone who combines warmth with attention to detail and takes real pride in helping people. </p> <div> <div> Job Responsibilities: <div> <div> <ul> <li>Act as a first point of contact for clients across calls, email and live chat identifying and assessing their needs and resolving queries promptly and accurately.</li> <li>Serve as the dedicated support contact for our high-net-worth (HNW) clients, delivering a personalised, high-touch experience and guiding them through onboarding from account opening to first investment.<br>Support clients in Arabic (essential), English (essential), and French (desirable) ensuring clear, professional and culturally attuned communication.</li> <li>Guide clients through onboarding, KYC and account-related processes, coordinating with internal teams where needed to remove friction.</li> <li>Handle complaints with empathy, providing appropriate solutions and alternatives within agreed timeframes, and following up to ensure resolution.</li> <li>Keep accurate records of client interactions, process client accounts and documentation, and maintain trackers for leads and queries generated through company campaigns.</li> <li>Follow communication procedures, guidelines and policies, and ensure adherence to service-level agreements (SLAs) and process deliverables.</li> <li>Take the extra mile to engage clients, build trust, and contribute to a high-quality values-based client experience.<br>Share client feedback and recurring issues with the wider team to help improve our products, processes and service.</li> </ul> </div> </div> </div> </div> <div> <div> Job Specifications: <div> <div> <ul> <li>Fluency in Arabic and English, both written and spoken - this is essential. Fluency in French is desirable.</li> <li>Bachelor s degree with 2+ years experience in a client service role, ideally within financial services or fintech.</li> <li>Proven customer support or client-service experience, with strong phone, email and chat handling skills and active listening.</li> <li>Experience supporting high-net-worth or premium clients, or a clear aptitude for delivering a high-touch, professional service.</li> <li>Client-oriented, with the ability to adapt and respond to different types of clients and personalities.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong attention to detail and accuracy in record-keeping and following processes.</li> <li>Ability to multi-task, prioritise and manage time effectively, delivering high-quality work to deadlines.</li> <li>Familiarity with the UAE financial-services landscape and/or an interest in Shariah-compliant finance is an advantage.</li> </ul> <div> </div> <div>If you love helping people, take pride in delivering an exceptional client experience, and want to be part of a values-based FinTech growing in the UAE, we d love to hear from you.</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>