Database administrator DBA Jobs

Role Summary: <br>The incumbent is responsible for managing the collection of client dues and client follow-up. <br> <br>Main Duties <br>• Collect client payments <br>• Reconcile daily cash receipt after end of day <br>• Deliver needed documents (statement of accounts, credit notes, invoices, delivery notes) to clients and submit signed copies to Collection Coordinator <br>• Report counter readings to Account Manager or Collection Coordinator <br>• Assist customers with any issues regarding their accounts and coordinate with corresponding Account Manager <br>• Report client issues to Collection Coordinator or Account Manager when needed <br>• Report customer claims to Collection Coordinator or Account Manager, or place a direct complaint task when appropriate <br>• Respond to ad-hoc requests in a timely manner <br> <br>Qualifications <br>• Lebanese or Technical Baccalaureate (BT) <br>• Fluent in spoken and written Arabic, with basic foreign language knowledge <br> <br>Technical knowledge, skills & abilities required <br>• Familiar with functionality of PDAs <br> <br>Soft skills required <br>• Honest and trust-worthy <br>• Attentive <br>• Good customer service skills <br>• Flexible and able to work to tight deadlines

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ROLE PURPOSE:&nbsp;</strong></p><br><p>The Food Security, Livelihoods, and Social Protection Technical Advisor (TA) is a critical position for Save the Children in Lebanon and will play the lead role in ensuring the design, implementation and monitoring of high quality social protection, food security, livelihoods, and integrated nutrition programming for thousands of children and their families across the country. This role covers all thematic priorities under Save the Children’s global ambition to end Child Poverty.</p><br><p>The TA provides technical leadership to all our work in the sectors of Child Sensitive Social Protection and Basic Assistance, Food Security, Livelihoods, and Nutrition, with responsibility for developing clear strategic and operational plans, identifying fundraising needs and leading the development of technical proposals, forging strong partnerships with Government, UN, NGO and local civil society counterparts, as well as providing technical support to our implementing teams across three different field locations in Lebanon.</p><br><p><strong>CHILD SAFEGUARDING:&nbsp;</strong></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE:</strong></p><br><p>Reports to:&nbsp;Director of Program Development and Quality (DPDQ)</p><br><p>Dimensions: Save the Children Lebanon Country Office currently has a large portfolio of Social Protection, Food Security, Cash &amp; Voucher Assistance (CVA) and Livelihoods work across the country, with a strong pipeline of future funding and opportunities to further expand given the complexity of the economic context of Lebanon and the growing focus on integrated cash plus and nutrition programming.&nbsp;</p><br><p>Staff reporting to this post: None&nbsp;</p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Strategic Planning and Leadership</i></p><br><ul> <li>Provide overall strategic leadership to Save the Children’s work in the Social Protection, Basic Need Assistance, CVA, Food Security, Livelihoods, and Nutrition sectors in Lebanon.</li> <li>Lead the development and rollout of these sector strategies for Save the Children in Lebanon, including cross cutting issues related to Nutrition within other sectors</li> <li>Provide technical input to the development of country annual plans, area plans, sector strategies and other planning documents.</li> <li>Maintain a clear overview of program progress across the sector portfolio to be shared with senior managers.</li> <li>Ensure integration of FSL and CVA with other sectors at program design level and within the developed tools and approached when relevant.&nbsp;</li></ul><p><i>Program Quality and Standards</i></p><br><ul> <li>Provide technical expertise, quality assurance and support for Save the Children’s SP&amp;FSL and CVA programs, ensuring they are of high quality with reliable data and outcomes.&nbsp;</li> <li>Coordinate the development of technical capacity building resources and plans for SP&amp;FSL staff, in Save the Children and our partners in Lebanon, working with field teams to prioritize training needs and resource these appropriately.</li> <li>Develop and implement capacity-building resources and plans on CVA for Save the Children technical advisors, operations teams, and partners in Lebanon. Work closely with the DPDQ and the Director of Operations to ensure the effective implementation of Save the Children's CVA procedures, standards, and framework.</li> <li>Develop and maintain central database of tools and guidance to support program quality and support the development of technical tools, guidance and documentation as required.</li> <li>Oversee knowledge sharing across FSL &amp; SP teams and ensure that monitoring and evaluation results are understood and used to improve programs.</li> <li>Ensure FSL, SP and CVA programmes are designed and monitored to support children’s outcomes and integrated with other sectors and gender and disability inclusive, when appropriate.</li> <li>Manage the technical knowledge repository and supervise the virtual library of manuals and approaches per type of program, including tools and best practice documentation and evidence to improve and manage program quality.</li> <li>Ensure documentation of case studies and dissemination of these both internally and externally working with the Media and Advocacy team.</li> <li>Lead in technical assessments including Labor Market Assessments, Market System and Value Chain Analysis, CVA Situation and Response Analysis, Livelihoods Assessments, Household Economy Analysis, and other evidence generation.</li> <li>Participate in external workshops or research as needed, including the Integrated Poverty Classification Targeting exercise done at the national level.&nbsp;</li></ul><p><i>Programme Development and Resource Mobilisation</i></p><br><ul> <li>Provide active leadership in Save the Children’s relationships with key donors for the Social Protection and Basic Assistance, Food Security, Livelihood, and Nutrition sectors</li> <li>Ensure clear identification of fundraising needs and priorities in these sectors</li> <li>Identify and assess appropriateness of fundraising opportunities.</li> <li>Lead technical development of high-quality proposals in line with strategic ambitions.</li> <li>Develop set of “off the shelf” concept notes for new or pilot activities.</li> <li>Lead donors and partner mapping for these sectors.</li></ul><p><i>Technical Support to Programme Implementation</i></p><br><ul> <li>Line-manage project components aimed at technical support to third parties at the national level, such as project implementing partners</li> <li>Lead the technical assessment, selection, and monitoring of SP&amp;FSL and CVA implementing partners</li> <li>Support the development of monitoring, information management, and reporting systems that provide information for reporting and program improvement (in conjunction with Monitoring, Evaluation, Accountability and Learning (MEAL) and field staff), such as Post-Distribution Monitoring and Quality Benchmarks</li> <li>Support high quality reporting by field staff through timely review and guidance.</li> <li>Screen technical field manager candidates (and others as appropriate) and support recruitment as needed.</li> <li>Assess (in conjunction with line management) and support technical work of Program Managers and sector focal points and support their professional development.</li> <li>Promote and facilitate synergies with other thematic programs</li> <li>As needed, lead in technical inputs to procurement of program goods or services involving multiple locations, large-scale use of resources, and/or a high level of risk to the agency to ensure program relevance, quality, adherence to technical guidelines, and efficient use of resources.</li> <li>Conduct regular field monitoring of activities</li> <li>Where external consultants (local or international) are required to technically support or monitor and evaluate projects, lead the recruitment and subsequent management of contracted consultants as per the recruitment guidelines and Terms of Reference.</li> <li>Analyze and provide feedback on program implementation to ensure gender equity, child participation, and child safeguarding.</li></ul><p><i>Partnerships</i></p><br><ul> <li>Ensure timely support to Partnerships manager on technical identification, selection, and adequate assessment of FSL&amp;SP and CVA strategic &amp; implementing partners,&nbsp;</li> <li>Ensure appropriate, relevant, and timely provision of technical capacity development including through mobilization of internal and external opportunities and sharing of all relevant materials/documents, etc.&nbsp;</li> <li>Promote joint program design for the advancement of mutual strategic priorities when relevant</li> <li>Commit to joint regular monitoring of implementation progress and achievement towards results, and feeding into programmatic adaptations</li> <li>Maintain strong coordinated working relationships with partners, including relevant government stakeholders such as MoSA and Ministry of Agriculture.</li> <li>Promote Save the Children policies and practice with respect to child protection, child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures with implementing partners&nbsp;</li> <li>Improve/strengthen coordination and technical support to local partners including National NGOs, CSOs, and Governmental bodies on child protection.&nbsp;</li> <li>Lead the identification of strategic partners for potential consortia projects. &nbsp;</li></ul><p><i>Advocacy and Representation</i></p><br><ul> <li>Lead external representation of Save the Children’s Child Sensitive Social Protection and Basic Assistance, CVA, Food Security, Livelihood, and Nutrition work in Lebanon in front of government and other agencies.</li> <li>Represent Save the Children in technical forum and sector working groups in Lebanon, as: Cash Working Group, Livelihoods Sector Working Group and Nutrition WG.</li> <li>Serve as technical liaison with Save the Children Members, Regional Office, Global Team, FSL,SP and CVA Technical Working Groups, and other relevant fora within SCI.</li> <li>Represent SCI at the level of relevant governmental entities such as the Ministry of Social Affairs and the Ministry of Labor.</li> <li>Represent Save the Children on other national/international technical networks as requested.</li> <li>Contribute to development of advocacy messages and materials in the relevant sectors</li> <li>Support and respond to media requests in the relevant sectors&nbsp;</li></ul><p><i>General</i></p><br><ul> <li>Comply with Save the Children policies and practice with respect to child safeguarding, anti-harassment, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</li></ul><p><strong>QUALIFICATIONS&nbsp;</strong></p><br><ul> <li>Development professional with a relevant Masters’ Degree or equivalent professional experience.&nbsp;</li> <li>Fluency in written and spoken Arabic and English</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><p><i>Essential</i></p><br><ul> <li>Minimum of 7 years’ experience in Food Security and Livelihoods programming and Cash &amp; Voucher Assistance in humanitarian and developmental contexts in an NGO, UN or Government institution.</li> <li>Solid experience in designing, implementing and overseeing Food security and Livelihoods&nbsp; &nbsp;programs, CVA and other market-based programming, in both humanitarian and development contexts;&nbsp;</li> <li>Demonstrated experience in leading Food Security and Livelihoods Assessments, CVA Situation and Response Analysis.</li> <li>Understanding of employability programmes, labor market assessments, and market systems development, including value chain development.</li> <li>Knowledge of climate change adaptation and evidence-based approaches to designing and implementing food security and resilient livelihood programmes in vulnerable and crisis-affected contexts such as Lebanon.</li> <li>Understanding of Social Protection Policies and Programmes in Lebanon.&nbsp;</li> <li>Demonstrated experience to represent organization in Technical Working groups, national or international coordination forum.&nbsp;</li> <li>Ability to link micro-level impacts on children with macro trends at national and regional level in employment and livelihoods;</li> <li>Demonstrated experience in leading successful proposals in the area of FSL, CVA and/or SP with international donors as ECHO, FCDO, USAID, UN etc.&nbsp;</li> <li>Experience of solving complex issues through analysis, capacity to communicate path of action and ensure the commitment of stakeholders; excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels;</li> <li>Strong results orientation, with the ability to challenge existing mindsets;</li> <li>Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;</li> <li>Ability and willingness to dramatically change work practices and hours, and work with incoming emergency surge teams. Proven ability to work in insecure or hardship environments and to work under tight deadlines;</li> <li>Ability and willingness to travel extensively to field sites and work independently;</li> <li>Previous Work experience in Lebanon</li> <li>Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy.</li></ul><p><i>Desirable</i></p><br><ul> <li>Previous work experience in other Middle East countries;</li> <li>Experience in the specific frameworks of Household Economy Approach (HEA), Cost of Diet (CoD), Integrated Food Security Phased Classification (IPC), Emergency Markets Mapping and Assessment (EMMA), Rapid Market Assessment (RAM) and/or Minimum Economic Recovery Standards (MERS).</li> <li>Experience in leading Labour Market analysis and youth employability Programmes.</li> <li>Experience in climate resilience livelihoods and/or agricultural based livelihoods&nbsp;</li> <li>Experience in designing and implementing cash plus programming for nutrition and/or protection and/or education outcomes&nbsp;</li> <li>Experience in designing and implementing Child Sensitive Social Protection programming.</li></ul><p><strong>ADDITIONAL JOB RESPONSIBILITIES:</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>EQUAL OPPORTUNITIES:</strong></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><strong>FRAUD PREVENTION:</strong></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><strong>SAFEGUARDING OUR STAFF:</strong></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><strong>HEALTH AND SAFETY:</strong></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>

<p>Job Duties:</p><ul><li>Generate the SWOT &amp; set objectives and action plan as appropriate. Quarterly Revision &amp; Updates are needed.</li><li>Define strategic objectives in coordination with marketing manager &amp; commercial director</li><li>Develop a detailed marketing plan and budget &amp; present it to the marketing manager, Commercial Director &amp; EVPs for approval.</li><li>Weekly analyze the market visit reports provided by the merchandisers in addition to the competition report of the MSEC and send, by email, results &amp; action plans to marketing manager, sales manager, commercial director &amp; EVPs</li><li>Assess &amp; Follow up on the stock and sales reports versus forecast weekly for regular items and offers and share them, by email, with Production supervisors and manager, marketing manager, sales manager and commercial director</li><li>Extract data of brand s performance versus last year and the forecast</li><li>Analyze the data of sales and old trade deals and discuss with sales manager to generate monthly trade offers</li><li>Prepare all needed materials to ensure the production consumer offers, generate quota per salesman and follow up on appropriate execution, analyze and report results &amp; deviations</li><li>Coordinate with senior graphic designer and marketing agency to execute Point Of Sale Materials</li><li>For new launches and campaigns, prepare price fishing report &amp; conduct market research to set the positioning of the new item among competitors. Discuss price structure with the sales manager and propose it to commercial director for approval</li><li>Conduct weekly market visit to check the situation and take necessary actions when needed</li><li>Fill a report after the visit, send it by email to marketing manager, MSEC, commercial director &amp; EVPs, and coordinate with the MSEC to ensure proper implementation of corrective actions</li><li>Check &amp; approve monthly Facebook/Instagram posts in coordination with the senior graphic designer</li><li>Organize monthly budget spent on social media</li><li>Attend local exhibition, take customer feedback, represent the company and make communication that meets with the brand s image and guidelines</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>Bachelor degree in Marketing or any related field</li><li>At least 4 years of experience in the food industry</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary: The incumbent is responsible for managing the collection of client dues and client follow-up.</p><p>Main Duties</p><ul><li>Collect client payments</li><li>Reconcile daily cash receipt after end of day</li><li>Deliver needed documents (statement of accounts, credit notes, invoices, delivery notes) to clients and submit signed copies to Collection Coordinator</li><li>Report counter readings to Account Manager or Collection Coordinator</li><li>Assist customers with any issues regarding their accounts and coordinate with corresponding Account Manager</li><li>Report client issues to Collection Coordinator or Account Manager when needed</li><li>Report customer claims to Collection Coordinator or Account Manager, or place a direct complaint task when appropriate</li><li>Respond to ad-hoc requests in a timely manner</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Lebanese or Technical Baccalaureate (BT)</li><li>Fluent in spoken and written Arabic, with basic foreign language knowledge</li><li>Familiar with functionality of PDAs</li><li>Honest and trust-worthy</li><li>Attentive</li><li>Good customer service skills</li><li>Flexible and able to work to tight deadlines</li></ul><p></p></section>

An F&B company is hiring for Sin el fil - Tripoli & Jounieh: <br>-Cashier - Sin El Fil Branch <br>-Indoor Sales Agents - Jounieh Branch <br>-Driver - Tripoli Branch <br>-Waiter / Waitress - Tripoli Branch <br>-Floor Supervisor - Tripoli Branch <br> <br>-Operations Manager (Branch Manager) <br> <br>Send your CV to: Gracy1981@hotmail.com

An industrial company in Nahr Ibrahim is seeking for a Merchandiser to cover the North area. <br> Ensures that all display contracts are being honored and takes action when not in compliance after informing key account sales representative. <br> Ensures that all products on the shelves are organized, clean, and filled based on preset planograms, <br> Ensures that all products (on shelves and in Warehouse) are stored based on the recommended storage conditions <br> Perform regular stock counts (on shelves and warehouse) <br> Regularly and when requested send photos to sales manager of displays (primary, secondary, etc…) <br> Follows the predefined allocated call cycle unless instructed otherwise by modern trade sales manager <br> Aggressively seeks to increase the company’s brands’ shelf space when no written contracts are available after consulting with modern trade sales manager <br> Executes all promotional material and secondary display deployment (gondolas, shelf talkers, danglers , brochures, flyers, posters, stands, pyramids, etc…) missions <br> Promotes company goods when requested to do so <br> Ensure that old products are sold ahead of their expiration date and inform sales representative when action needs to be taken <br> Send Requests for Returns to sales representative in case of damaged products <br> Progressively build effective business relationships with shelf personnel and store managers and owners <br> Inform Modern trade sales manager about any customer complaints or discrepancies in displays or anything else that is deemed unusual <br> Monitor company’s and competitor’s shelf prices and fill the daily reports <br> Proposes ideas for promotions and visibility which have an impact on sales to modern trade sales manger <br> Fill and submit any type of required reports by modern trade sales manager (daily or monthly) <br> Additional duties and responsibilities can be later on assigned as per management decision

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working Hours: Monday till Friday from 9:00 am till 6:00 pm</p><p>Location: Head Office Zalka</p><p>Scope of the job: The Back Office Unit Agent is responsible for managing data entry, processing internal documentation, and tracking all products at Mike Sport, ensuring smooth backend processes and maintaining timely and accurate updates across systems.</p><p>Key Responsibilities:</p><p>Administrative &amp; Data Management:</p><ul><li>Coordinate closely with the buying team to set the Price Structure of all received collections</li><li>Ensure accurate update of Price Structure Excel sheet, by checking full description about every single item (Barcode, Gender, Color, Size, Cost, etc.)</li><li>Perform the item creation process on the system (Navision) in order to be shared with the concerned parties</li><li>Execute price changes &amp; discounts of items on the system, upon the request of the Manager</li><li>Liaise with the logistics team in order to set the Purchase Order before receiving any shipment</li><li>Liaise with the E-Commerce team and provide them with administrative support to maintain an updated platform by sharing the price structure of the selected items</li><li>Ensure the accuracy of data entries by identifying discrepancies, maintaining clean and up-to-date records</li><li>Support the induction of new team members by facilitating training, ensuring a smooth handover process, and verifying the comprehensive transfer of knowledge and responsibilities</li><li>Maintain proper filing and record-keeping for audits and compliance purposes</li></ul><p>Inventory &amp; Order processing:</p><ul><li>Conduct Transfer Orders in coordination with the buying team, ensuring that the warehouse department can proceed with the distribution process of goods to our branches</li><li>Prepare Sales Orders in coordination with the buying team in case of international shipments</li><li>Receive the defective items list from the branches and report it to the buying team to take corrective actions</li><li>Assist the Inventory Department with stock reconciliation and cycle counts</li><li>Ensure timely and accurate processing of invoices, purchase orders, and vendor documentation</li><li>Liaise with Accounting, Logistics, and Commercial teams to resolve discrepancies and maintain seamless operational alignment</li></ul><p>Reporting:</p><ul><li>Prepare regular reports such as sales, stock, and order status</li><li>Generate a report tracking all items received, sold, transferred, or returned across various stores and warehouses</li><li>Monitor order fulfillment status, such as transfers, pending, shipped, or canceled, to support timely and accurate processing</li><li>Perform other duties that are aligned &amp; related to the job scope</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Business Administration</li><li>1 to 3 years of experience in data management</li><li>Advanced in written &amp; spoken English &amp; Arabic, French is a plus</li><li>Extensive knowledge of MS Office</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <br> </p> <p> <span>The Company</span> </p> <p>Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.</p> <p>Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost.</p> <p>If you re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we d love to hear from you.</p> <p> <br> </p> <p> <span>About the Role</span> </p> <p>Are you passionate about building scalable backend systems while owning the cloud infrastructure that powers them? As a <span>Senior Backend Engineer (Platform &amp; DevOps) at Toters, you'll split your time between designing and developing production-grade backend services and improving the cloud platform, deployment pipelines, and operational excellence that enable our engineering teams to deliver software safely and efficiently.</span> </p> <p>In this role, you'll own services end-to-end from application design and implementation to deployment, monitoring, scalability, security, and production reliability. Working closely with Software Engineers, Product Managers, and Infrastructure teams, you'll help build resilient systems that power our products while continuously improving the developer experience.</p> <p> <span>In this role, you will:</span> </p> <p> <br> </p> <p> <span>Backend Engineering</span> </p> <ul> <li>Collaborate with cross-functional teams to translate business requirements into scalable backend solutions.</li> <li>Design, develop, test, and maintain high-performance backend services using PHP (Laravel).</li> <li>Design and build RESTful APIs and microservices that power customer-facing and internal applications.</li> <li>Write clean, maintainable, and well-tested code following engineering best practices.</li> <li>Optimize application performance, database queries, caching strategies, and system scalability.</li> <li>Participate in architecture discussions and contribute to technical decisions that improve long-term maintainability.</li> <li>Conduct thoughtful code reviews and mentor engineers through technical guidance and best practices.</li> </ul> <p> <span>Platform &amp; DevOps</span> </p> <ul> <li>Design, build, and maintain cloud infrastructure on AWS to support highly available and scalable applications.</li> <li>Build and improve CI/CD pipelines that enable fast, reliable, and secure software delivery.</li> <li>Manage containerized applications using Docker and Kubernetes.</li> <li>Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform or similar tools).</li> <li>Improve system observability through monitoring, logging, alerting, and performance dashboards.</li> <li>Optimize cloud infrastructure for scalability, reliability, security, and cost efficiency.</li> <li>Participate in production incident response, troubleshooting, root cause analysis, and post-incident reviews.</li> <li>Implement security best practices for applications, infrastructure, secrets management, and access control.</li> <li>Continuously improve deployment processes, operational tooling, and developer experience across engineering teams.</li> </ul> <p> <br> </p> <p> <span>Key Qualifications</span> </p> <ul> <li>Bachelor s degree in Computer Science, Engineering, or a related field.</li> <li>6+ years of experience in backend software engineering, with significant hands-on experience in cloud infrastructure and DevOps practices.</li> <li>Strong experience developing backend applications using <span>PHP (Laravel).</span> </li> <li>Solid understanding of Object-Oriented Programming (OOP), SOLID principles, design patterns, and software architecture.</li> <li>Experience designing and building RESTful APIs, distributed systems, and microservices.</li> <li>Strong experience with relational databases such as <span>PostgreSQL or MySQL, along with caching technologies such as Redis.</span> </li> <li>Strong hands-on experience with <span>AWS, including services such as EC2, ECS, Lambda, RDS, S3, IAM, CloudWatch, VPC, and SQS.</span> </li> <li>Experience building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar tools.</li> <li>Experience working with <span>Docker and Kubernetes in production environments.</span> </li> <li>Experience using Infrastructure as Code tools such as <span>Terraform or CloudFormation.</span> </li> <li>Strong understanding of Linux systems, networking fundamentals, and cloud security best practices.</li> <li>Experience implementing monitoring, logging, and observability solutions using tools such as CloudWatch, Grafana, Prometheus, or the ELK stack.</li> <li>Experience owning production systems, participating in on-call rotations, and resolving production incidents.</li> <li>Strong communication skills with the ability to collaborate across teams and mentor engineers.</li> <li>Passion for building scalable, secure, and reliable systems while continuously improving engineering excellence.</li> </ul> <p> <br> </p> <p> <span>Nice to Have</span> </p> <ul> <li>Experience with <span>Go, Python, or additional backend programming languages.</span> </li> <li>Experience with messaging and streaming technologies such as <span>Kafka, RabbitMQ, or AWS SQS/SNS.</span> </li> <li>Experience deploying serverless applications using AWS Lambda.</li> <li>Experience with Helm, ArgoCD, or GitOps workflows.</li> <li>Experience building Internal Developer Platforms (IDPs) or improving developer tooling.</li> <li>Experience with service mesh technologies such as Istio or Linkerd.</li> <li>Experience working in high-growth technology companies, e-commerce, or on-demand delivery platforms.</li> <li>AWS certifications are a plus.</li> </ul> <p> <br> </p> <p> <span>Why Toters?</span> </p> <ul> <li>Flexible work environment with hybrid-friendly roles.</li> <li>Opportunity to work across software engineering and cloud infrastructure, building systems that directly power Toters' products.</li> <li>Solve complex engineering challenges involving backend architecture, cloud infrastructure, automation, and distributed systems.</li> <li>Collaborate with talented engineers in a culture of ownership, mentorship, and continuous learning.</li> <li>Direct impact on products used by thousands of customers every day.</li> <li>Competitive compensation package.</li> <li>Exclusive discounts on Toters orders.</li> <li>First-class medical insurance.</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>•Substantive contribution to the econometric models of the GUARD tool. •Econometric findings and policy-relevant analytical outputs produced to support related outputs of the project (e.g. technical paper/policy brief). •The IC is responsible for updating and maintaining the files and data used in an electronic format.<br> Work Location<br>Hybrid<br> Expected duration<br>5 months<br> Duties and Responsibilities<br>Background Phantom FDI are typically routed through low-or no-tax jurisdictions to facilitate profit shifting and regulatory arbitrage, undermining fiscal revenues and diverting resources away from national development priorities. According to the IMF, phantom FDI accounts for up to 40 per cent of global FDI stocks, while the OECD has highlighted how multinational corporations exploit such flows to disconnect financial activity from the real economy. Assessing phantom FDI risks is essential for safeguarding the integrity of national statistics, reducing fiscal leakages, and strengthening the effectiveness of investment-led development strategies. It also explains why high FDI inflows may not translate into productive investment or broader development gains, underscoring the need to assess not only the volume, but the quality of FDI. Duties and responsibilities The Individual Contractor (IC) will provide analytical and technical support to the work of the Financing for Development Team in the areas covered by this assignment. Specific responsibilities include: • Extracts, compiles and manages bilateral and sectoral FDI datasets and other relevant indicators required for the analysis which pertain to phantom FDI and related IFFs risks in pilot countries. • Reviews, validates and harmonizes FDI related data and apply appropriate statistical techniques to address data quality issues, inconsistencies and gaps. • Provides technical support in the implementation of econometric modeling and analysis to identify anomalous investment patterns, high-risk foreign jurisdictions and domestic sectors potentially linked to phantom FDI. • Contributes to the development of country and sector-level risk profiles through the analysis of medium and long-term investment trends, bilateral investment relationships, and relevant risk indicators. • Supports in compiling and mapping risk indicators to identify high-risk sectors and counterpart countries, with visual outputs tailored to the context of pilot countries. • Maintains, updates and documents structured datasets and related analytical files and load data into a computerized database system. • Develops statistical tables, visualizations, dashboards, and other analytical products using appropriate analytical and visualization tools to illustrate key findings and trends related to phantom FDI and IFF risks. • Contributes to the design of interactive dashboards and visualization interfaces that illustrate key indicators and investment patterns including the development of related wireframes. • Conducts statistical analysis to support the preparation of background material, technical notes, and presentations for project outputs. • Contributes to ongoing work related to IFFs, including analytical support to the development and updating of scorecard. • Assist in the preparation of literature reviews, research papers and presentations. • Prepares a variety of reports, presentations, tables, lists, graphs, charts, and/or diagrams based on the data analyzed for information. • Collaborate closely with team members in the field of Financing for Development and provides substantive support for project activities, expert meetings, consultations, workshops, and other related tasks as required.<br> Qualifications/special skills<br>A Master’s degree in economics, applied economics, finance, econometrics or in a related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of two years of professional work experience in research, data extraction or using statistical tools is required. A minimum of one year of professional experience in practical user-friendly tools to support trend analysis, scenario development and the visualization of desired futures is required. Proficiency in statistical software (i.e STATA, EVIEWS) is required. Knowledge of the time series macro econometric models and panel data analysis is required. Knowledge of Vector Autoregressive Models (VARs) or Structural VAR is desirable. Knowledge of panel data modeling approaches including fixed effects, dynamic panel models, gravity models and generalized method of moments (GMM) is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency of English and Arabic are required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">Responsibilities</span></p><p>Within delegated authority, the Executive Assistant will be responsible for the following duties:</p><p>1. ENSURE EFFECTIVE AND EFFICIENT FUNCTIONING OF THE RC FRONT OFFICE FOCUSING ON ACHIEVEMENT OF THE FOLLOWING RESULTS:</p><p>Maintain the Resident Coordinator s calendar and representation schedule, arrange appointments and meetings of the RC, provide protocol coverage, ensure logistical details of RC participation in events, and act as an interpreter and/or taking minutes of meetings when required. Coordinate high-quality briefing materials for the RC for appointments, meetings, events, and missions and ensure that all correspondence and documents submitted to the RC are according to UN norms and standards including directives, coordinate comments on behalf of RC for signature and action/follow-up when required. Draft key correspondence, including notes to files, minutes of meetings and Note Verbales, and provide translation for official correspondence. Manage RC travel and missions, prepare travel requests, ensure flight bookings and provision of logistics information, and follow up on trip reports and travel claims. Maintain contact lists of high-level partners, UN Agencies, and Diplomatic Corps. Support on arrangements at airport, etc.) for local and high-level visitors as required. In collaboration with the RCO team, prepare and maintain checklists and templates for relevant processes (high level visits, meetings preparation etc). Provide all similar services and support to RC.</p><p>2. ENSURE PROVISION OF EFFECTIVE COMMUNICATIONS SUPPORT TO THE OFFICE FOCUSING ON THE ACHIEVEMENT OF THE FOLLOWING RESULTS:</p><p>Maintain the filing system (in TEAMS/Sharepoint) ensuring safekeeping of confidential materials. Use of automated filing system. Screen RC incoming calls and correspondence. Coordinate the activities of the RC driver and keep the assigned close protection officers informed about movements details. Support organize and communicate on the various coordination meetings, including UNCT Meetings. Participate in the organization of official UN Days, public events, joint UN events and provide secretariat and administrative support to the UNCT and any other meeting linked to the UNRC. Ensure proper communication with the RCO, OCHA and UNSCOL with regards to the DSCL/RC/HC engagements and activities, including security clearances with UNDSS. Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to RC.</p><p>3. GENERAL ADMINISTRATION:</p><p>Act as an alternate to the RCO Administrative Assistant when required to support RCO in day- to-day administrative tasks as required, including contract administration, budget and finance, and human resource management. Provide support to the RC in matters such as documentation, visas, travel arrangements, house and school search, etc. Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. Assists with visualizations and updating information material such as web pages or brochures. Ensures that requirements and background information used for data analysis are documented. Performs other relevant duties as assigned.</p><p>4. OTHER:</p><p>Expected frequent interaction with staff within the RC Office, OCHA including the Special Assistant of the UN DSCL/RC/HC, UN Country Team, and relevant UN staff Expected frequent interaction with contacts in Embassies, Missions, International and Regional Entities, and Government officials. Expected frequent interaction with human resources, administrative, accounting staff in missions and Headquarters, general support service and conference services staff.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PROFESSIONALISM: Ability to perform a broad range of administrative functions, e.g., budget/work programme, human resources, database management and logistical processes etc. Ability to apply knowledge of various United Nations administrative, financial and human resources rules and regulations in work situations. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</p><p>TEAMWORK: Shows initiative and works proactively and collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.</p><p>CLIENT ORIENTATION: Considers all those to whom services are provided to be</p><p></p></section>

We’re Hiring: Operations Manager – Marine Vessel Management <br> <br>Silk Mile Logistics is looking for an experienced Operations Manager – Marine Vessel Management to join our team. <br> <br>Key focus: <br> <br>Managing and overseeing marine vessel operations <br>Coordinating operational activities and stakeholders <br>Ensuring efficient vessel management and compliance <br> <br>Preferred nationalities: Ukrainian, Polish, Lebanese, or Croatian. <br> <br>We are seeking candidates with solid experience in marine vessel management and maritime operations. <br> <br>Interested candidates are invited to send their CV to: <br>Amani Awar – amani.a@silk-mile.com

# Procurement Officer <br> <br>Location: Lebanon (on site) <br>Reports to: Procurement Manager / Supply Chain Manager <br>Department: Supply Chain <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Purchasing and Order Management <br>- Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation. <br>- Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers. <br>- Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal. <br>- Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations. <br>- Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements. <br> <br>### Supplier and Principal Coordination <br>- Serve as the daily operational contact with international principals and their export teams. <br>- Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes. <br>- Escalate repeated service failures, and support management in the annual review with each principal. <br>- Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies. <br> <br>### Imports, Shipping and Clearance <br>- Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required. <br>- Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing. <br>- Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection. <br>- Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason. <br>- Coordinate arrival timing with the warehouse so receiving capacity matches the schedule. <br> <br>### Cost and Terms <br>- Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing. <br>- Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for. <br>- Negotiate freight rates, clearance fees and terms with local service providers. <br>- Track price changes from principals and currency impact, and alert management early when landed cost is moving. <br>- Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms. <br> <br>### Stock, Expiry and Planning <br>- Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift. <br>- Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry. <br>- Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock. <br>- Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter. <br>- Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks. <br> <br>### Documentation, Systems and Compliance <br>- Maintain complete and auditable procurement and import files for every shipment. <br>- Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes. <br>- Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival. <br>- Follow the company procurement policy and approval matrix, and support internal and external audit requests. <br> <br>--- <br> <br>## Requirements <br> <br>### Must Have <br>- 3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading. <br>- Bachelor's degree in Business Administration, Supply Chain, Economics or a related field. <br>- Hands on experience with import files, shipping documents, incoter

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Duties and Responsibilities</p><p>1. Coordinate with the production manager the preparation of scheduled production batches</p><p>2. Set daily / weekly/ monthly objectives and communicate them to employees</p><p>3. Organize workflow by assigning responsibilities and preparing schedules,</p><p>4. Oversee and coach employee,</p><p>5. Coordinate with purchasing manager any deficiency in raw materials</p><p>6. Coordinate with R&amp;D manager any issue related to raw materials</p><p>7. Coordinate with the warehouse manager the daily / weekly need of raw materials,</p><p>8. Monitor the achievement of department s objective</p><p>9. Takes corrective action when needed and suggest improvements</p><p>10. Acts proactively regarding any potential risk</p><p>11. Perform preliminary quality control on semi-finished product</p><p>12. Report related non-conformities to quality control officer</p><p>13. Perform calibration on instruments used in production,</p><p>14. Accurately complete paperwork and data entry on the software</p><p>15. Print and put required label on stock container,</p><p>16. Oversee area cleanliness</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master degree in chemistry, biochemistry, industrial engineering or electromechanical engineering or process engineering.</li><li>Good communication skills</li><li>Organizational skills</li><li>Ability to analyse data and suggest solution</li><li>Knowledge in ISO and GMP standards</li><li>Minimum 3 years of experience</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Duties and Responsibilities</p><p>1. Coordinate with the production manager the preparation of scheduled production batches</p><p>2. Set daily / weekly/ monthly objectives and communicate them to employees</p><p>3. Organize workflow by assigning responsibilities and preparing schedules,</p><p>4. Oversee and coach employee,</p><p>5. Coordinate with purchasing manager any deficiency in raw materials</p><p>6. Coordinate with R&amp;D manager any issue related to raw materials</p><p>7. Coordinate with the warehouse manager the daily / weekly need of raw materials,</p><p>8. Monitor the achievement of department s objective</p><p>9. Takes corrective action when needed and suggest improvements</p><p>10. Acts proactively regarding any potential risk</p><p>11. Perform preliminary quality control on semi-finished product</p><p>12. Report related non-conformities to quality control officer</p><p>13. Perform calibration on instruments used in production,</p><p>14. Accurately complete paperwork and data entry on the software</p><p>15. Print and put required label on stock container,</p><p>16. Oversee area cleanliness</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master degree in chemistry, biochemistry, industrial engineering or electromechanical engineering or process engineering.</li><li>Good communication skills</li><li>Organizational skills</li><li>Ability to analyse data and suggest solution</li><li>Knowledge in ISO and GMP standards</li><li>Minimum 3 years of experience</li></ul><p></p></section>

Duties and Responsibilities <br>1. Coordinate with the production manager the preparation of scheduled production batches <br>2. Set daily / weekly/ monthly objectives and communicate them to employees <br>3. Organize workflow by assigning responsibilities and preparing schedules, <br>4. Oversee and coach employee, <br>5. Coordinate with purchasing manager any deficiency in raw materials <br>6. Coordinate with R&D manager any issue related to raw materials <br>7. Coordinate with the warehouse manager the daily / weekly need of raw materials, <br>8. Monitor the achievement of department’s objective <br>9. Takes corrective action when needed and suggest improvements <br>10. Acts proactively regarding any potential risk <br>11. Perform preliminary quality control on semi-finished product <br>12. Report related non-conformities to quality control officer <br>13. Perform calibration on instruments used in production, <br>14. Accurately complete paperwork and data entry on the software <br>15. Print and put required label on stock container, <br>16. Oversee area cleanliness <br> <br> <br> <br> <br> <br>Qualifications and Skills <br>- - Master degree in chemistry, biochemistry, industrial engineering or electromechanical engineering or process engineering. <br>- Good communication skills <br>- Organizational skills <br>- Ability to analyse data and suggest solution <br>- Knowledge in ISO and GMP standards <br>- Minimum 3 years of experience

Duties and Responsibilities <br>1. Coordinate with the production manager the preparation of scheduled production batches <br>2. Set daily / weekly/ monthly objectives and communicate them to employees <br>3. Organize workflow by assigning responsibilities and preparing schedules, <br>4. Oversee and coach employee, <br>5. Coordinate with purchasing manager any deficiency in raw materials <br>6. Coordinate with R&D manager any issue related to raw materials <br>7. Coordinate with the warehouse manager the daily / weekly need of raw materials, <br>8. Monitor the achievement of department’s objective <br>9. Takes corrective action when needed and suggest improvements <br>10. Acts proactively regarding any potential risk <br>11. Perform preliminary quality control on semi-finished product <br>12. Report related non-conformities to quality control officer <br>13. Perform calibration on instruments used in production, <br>14. Accurately complete paperwork and data entry on the software <br>15. Print and put required label on stock container, <br>16. Oversee area cleanliness <br> <br> <br> <br> <br> <br>Qualifications and Skills <br>- - Master degree in chemistry, biochemistry, industrial engineering or electromechanical engineering or process engineering. <br>- Good communication skills <br>- Organizational skills <br>- Ability to analyse data and suggest solution <br>- Knowledge in ISO and GMP standards <br>- Minimum 3 years of experience

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title: Executive Assistant to the Managing Partner</b></p><p><b>Job Summary</b></p><p>As an Executive Assistant to the Managing Partner, the candidate will provide high-level administrative and operational support while managing executive schedules, communications, meetings, correspondence, reporting, and daily coordination activities. The role requires a highly organized, proactive, and detail-oriented professional capable of preparing, maintaining, and following up on company reports, business summaries, operational updates, and management presentations with accuracy, confidentiality, and professionalism.</p><p><b>Key Responsibilities</b></p><p><b>Executive &amp; Administrative Support</b></p><ul><li>Manage managers daily schedule, meetings, appointments, and travel arrangements </li><li>Coordinate internal and external communications on behalf of the manager </li><li>Prepare reports, presentations, summaries, and meeting notes </li><li>Follow up with department heads and ensure execution of action points </li><li>Screen calls, emails, and requests while prioritizing urgent matters </li><li>Organize confidential documents and maintain proper filing systems </li></ul><p><b>Business Coordination</b></p><ul><li>Liaise with suppliers, clients, banks, consultants, and partners </li><li>Coordinate with accounting, purchasing, operations, HR, and logistics teams </li><li>Support the manager in strategic projects, expansion plans, and operational follow-ups </li><li>Track deadlines, payments, licenses, contracts, and renewals </li></ul><p><b>Personal &amp; Family Assistance</b></p><ul><li>Assist with selected personal errands and family coordination </li><li>Manage personal appointments, reservations, and schedules for the manager and family when needed </li><li>Coordinate travel, events, gifting, and household-related arrangements </li><li>Handle highly confidential personal matters with absolute discretion </li></ul><p><b>Communication &amp; Representation</b></p><ul><li>Represent the manager professionally in meetings and communications </li><li>Maintain strong relationships with clients, suppliers, and stakeholders</li><li>Ensure smooth information flow between the manager and different business units</li></ul><p><b>Qualification</b></p><ul><li>Bachelor’s degree in Business Administration, Management, or a related field</li><li>Minimum 2–4 years of experience as an Executive Assistant or in a similar role</li><li>Strong proficiency in Microsoft Office</li><li>Strong organizational, reporting, and communication skills</li><li>Ability to multitask, prioritize, and work under pressure</li><li>Experience in manufacturing or food processing industries is a plus</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills</b></p><ul><li>Excellent organizational and multitasking abilities</li><li>Strong reporting and documentation skills</li><li>High attention to detail and accuracy</li><li>Professional communication and interpersonal skills</li><li>Strong time management and follow-up skills</li><li>Ability to work independently and proactively</li></ul><p><br></p></div>

We are looking for an experienced, high-caliber Bar Manager for a unique international restaurant concept in Beirut

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Answer incoming phone calls from patients and handle their requests in a professional and timely manner. Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures. Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations. Schedule, manage, and update patient appointments. Confirm appointments and follow up with patients when needed. Review daily tasks, communications, and pending follow-ups to ensure proper completion. Handle incoming and outgoing emails in accordance with internal procedures. Process faxes and ensure that all received information is properly reviewed and forwarded when needed. Prepare and send reports to the concerned Manager whenever required. Escalate urgent, sensitive, delayed, or unresolved cases to the concerned Manager. Execute any other job-related task requested by the concerned manager.</p></div></section>

Mission and Responsibilities: <br>-Answer incoming phone calls from patients and handle their requests in a professional and timely manner. <br>-Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures. <br>-Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations. <br>-Schedule, manage, and update patient appointments. <br>-Confirm appointments and follow up with patients when needed. <br>-Review daily tasks, communications, and pending follow-ups to ensure proper completion. <br>-Handle incoming and outgoing emails in accordance with internal procedures. <br>-Process faxes and ensure that all received information is properly reviewed and forwarded when needed. <br>-Prepare and send reports to the concerned Manager whenever required. <br>-Escalate urgent, sensitive, delayed, or unresolved cases to the concerned Manager. <br>-Execute any other job-related task requested by the concerned manager