Embedded Systems Engineer Jobs - Beirut Lebanon
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Amaken is hiring a Purchasing Coordinator for a poultry and agricultural company based in Roumieh. The Purchasing Coordinator will support the procurement team in managing purchasing activities, supplier communications, order tracking, and administrative coordination. The ideal candidate will help ensure the timely and cost-effective purchase of goods and services while maintaining accurate purchasing records and supporting daily procurement operations.
<br>
<br>This entry-level role is ideal for a recent graduate looking to build a career in procurement and supply chain.
<br>
<br>Key Responsibilities:
<br>• Assist in preparing and issuing Purchase Orders (POs) based on approved purchase requests.
<br>• Follow up with suppliers to confirm order receipt, pricing, delivery schedules, and product availability.
<br>• Monitor the status of purchase orders and ensure timely delivery of goods.
<br>• Coordinate with internal departments to understand purchasing requirements and resolve procurement-related inquiries.
<br>• Maintain and update supplier databases, purchasing records, and procurement documentation.
<br>• Verify supplier quotations and compare pricing, quality, and delivery terms under the guidance of the procurement team.
<br>• Coordinate with warehouse and logistics teams regarding incoming shipments and deliveries.
<br>• Support supplier onboarding by collecting required documentation and maintaining vendor records.
<br>• Assist in resolving delivery discrepancies, invoice issues, or supplier-related concerns.
<br>• Prepare purchasing reports and maintain procurement files and documentation.
<br>• Ensure purchasing activities comply with company policies and procurement procedures.
<br>• Perform other administrative and procurement-related duties as assigned.
<br>
<br>Qualifications:
<br>• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
<br>• Fresh graduate or up to one year of relevant internship or work experience.
<br>• Strong organizational and time management skills.
<br>• Good communication and interpersonal abilities.
<br>• Proficiency in Microsoft Office, particularly Excel and Word.
<br>• Basic understanding of procurement or supply chain principles is an advantage.
<br>• Strong attention to detail and accuracy.
<br>• Ability to prioritize tasks and work in a fast-paced environment.
<br>• Willingness to learn and develop within the procurement field.
<br>• Basic knowledge of ERP systems (SAP, Oracle, Odoo, or similar) is an advantage
<p><h4>Description</h4>
<p>Trócaire is an international NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:</p>
<ul>
<li>Promote access to justice;</li>
<li>Achieve climate and environmental justice;</li>
<li>Ensure women and girls’ protection, voice and influence;</li>
<li>Save lives and protect human dignity; and</li>
<li>Mobilise the public on the island of Ireland to achieve global justice.</li>
</ul>
<p>The Trócaire works through local partners and focuses on delivering an integrated humanitarian response that includes the provision of basic, food security, livelihood, and protection assistance and strengthening social cohesion within local communities. As a partnership agency, Trócaire works with a portfolio of local partner organisations to strengthen their capacities to deliver humanitarian assistance in a way that ensures compliance with international standards.</p>
<p>We are recruiting a Partnership & Advocacy Coordinator to support our work with partners in the region. The role will report to the Partnerships Program Manager (PPM). The role is based in Beirut with travel in the region, and to partner/project locations.</p>
<h4>Requirements</h4>
<h4>Advocacy support & coordination:</h4>
<ul>
<li>Support partners in the planning and implementation of advocacy initiatives, ensuring alignment with programme priorities and evidence generated through project activities and desk reviews.</li>
<li>Provide technical support to partners on advocacy approaches, including stakeholder mapping, influencing strategies, messaging, and advocacy action plans and strategies.</li>
<li>Support the design and development of advocacy-related components, including contributing to theories of change, advocacy frameworks, and strategic approaches.</li>
<li>Contribute to the development and review of research terms of reference (ToRs), and support the monitoring, review, and feedback processes related to partner-led research and advocacy outputs.</li>
<li>Support the development of advocacy outputs and engagement activities, including briefs, presentations, talking points, as well as other communication material and event content, drawing on programme learning and research.</li>
<li>Track and document advocacy activities, including key outcomes, learning, successes and challenges in the aim of identifying capacity strengthening needs and documenting outcomes for future advocacy use.</li>
</ul>
<h4>Project management support & coordination:</h4>
<ul>
<li>Support programme and project coordination across Trócaire’s partnership portfolio in Lebanon and Syria.</li>
<li>Coordinate follow up with partners on agreed workplans, deliverables, timelines and implementation progress.</li>
<li>Take ownership of specific project components or workstreams, ensuring timely and quality delivery.</li>
<li>Support donor reporting processes, including coordination with partners on narrative inputs, tracking of deliverables, and consolidation of information.</li>
<li>Contribute to proposal development and programme design processes, particularly for advocacy and capacity strengthening interventions.</li>
<li>Identify and flag implementation operational or programmatic risks or delays and support in addressing them in coordination with programme managers.</li>
</ul>
<h4>Localisation, capacity strengthening & partnerships:</h4>
<ul>
<li>Support localization and coordination efforts, identifying opportunities for joint advocacy, shared learning, and collective engagement with partners and external stakeholders.</li>
<li>Lead and support partners with organizational capacity assessments (PCAS) for technical and organizational capacities as well as the development of action plans with identified priorities.</li>
<li>Collaborate with colleagues: programme managers, Trócaire global advisors, and partners to implement the designed capacity strengthening actions and budgeted plans.</li>
<li>Organize trainings and workshops, review ToRs, provide coaching and mentoring, and review capacity strengthening materials.</li>
<li>Coordinate with the Monitoring, Evaluation, Accountability, and Learning (MEAL) team for effective monitoring and evaluation of the partnership and capacity strengthening work and impact.</li>
<li>Any other duties as requested by the line manager or Trócaire country office senior management.</li>
</ul>
<h4>Behavioural competencies in line with Trócaire’s competency framework:</h4>
<ul>
<li><strong>Leading:</strong> Reflecting our values of participation and accountability, acts to inspire and lead others to achieve their potential, demonstrating Trócaire’s values with integrity to achieve our organisation’s objectives.</li>
<li><strong>Communicating:</strong> Reflecting our value of participation, being one organisation, communicating clearly and transparently across teams, units, divisions, locations, and other external organisations. Getting our message across with impact.</li>
<li><strong>Collaborating:</strong> Reflecting our values of participation and solidarity, partnering effectively as One Trócaire organisation and, in solidarity, maintains positive relationships built on trust and respect.</li>
<li><strong>Stewardship of resources:</strong> Reflecting our value of accountability and decision-making around the best use of resources. Using our resources transparently, sustainably, ethically, fairly and with integrity; acknowledging Trócaire’s reputation in the use of resources.</li>
<li><strong>Delivering results:</strong> Reflecting our values of accountability and perseverance, getting a quality job done through effective performance, planning and decision making.</li>
<li><strong>Continual improvement & learning:</strong> Reflecting our values of participation and courage, constantly looking to learn and develop self, employees, and partners to better fulfil Trócaire’s mission.</li>
<li><strong>Flexibility & change:</strong> Reflecting our values of participation and courage, adapts positively to change and to different ways of doing things; manages or takes part in change processes in a way that is appropriate to role in the organisation.</li>
</ul>
<h4>Qualification:</h4>
<p>Third level qualification in business, human resources, social sciences, law, political sciences, development studies or related field of study.</p>
<h4>Experience:</h4>
<ul>
<li>Minimum of 3-5 years’ experience working in advocacy and partnerships within development and humanitarian programmes, preferably in the Middle East region.</li>
<li>Experience working on the humanitarian crisis and/or humanitarian advocacy in Lebanon / Syria and solid knowledge of the context.</li>
<li>Project cycle management using results frameworks and/or logical frameworks.</li>
<li>Exposure to or involvement in advocacy or policy influence, preferably in humanitarian setting and in collaboration with civil society organisations.</li>
<li>Experience of implementing capacity strengthening actions of local civil society organisations.</li>
<li>Experience of organisational development and systems strengthening.</li>
<li>Experience working through the partnership approach with civil society partners and good understanding of partnership principles.</li>
<li>Experience of working with, and a demonstrated understanding of, humanitarian standards and principles of good practice.</li>
<li>Experience of developing training materials and facilitating training to a range of audiences, and experience in mentoring and providing coaching to partner staff.</li>
<li>Experience supporting or coordinating project implementation, including tracking activities and working with partners on delivery.</li>
</ul>
<h4>Skills:</h4>
<ul>
<li>Proven strategic thinking and planning skills, including ability to think creatively, analyse and be innovative, set priorities, manage work plans and evaluate progress.</li>
<li>Demonstrated ability to lead and work in a team.</li>
<li>Excellent facilitation and capacity building skills and experience of applying them when working with individual organisations or groups of organisations.</li>
<li>Excellent written, oral and presentational communications skills.</li>
<li>Strong communication, facilitation and training skills.</li>
<li>Excellent and proven organisational skills.</li>
<li>Highly developed relationship, negotiation, and interpersonal skills.</li>
<li>Demonstrated capacity for teamwork and coordination.</li>
<li>Fluency in Arabic and excellent written and oral English.</li>
<li>Solid IT skills.</li>
<li>Strong organisational skills, initiative, ability to prioritise work.</li>
<li>Understanding of advocacy processes, stakeholder engagement, and influencing approaches.</li>
<li>Basic project management skills, including planning, coordination, and follow-up on deliverables.</li>
</ul>
<h4>Qualities:</h4>
<ul>
<li>Commitment to, and understanding of, Trócaire’s aims, values and principles, including a commitment to principles of partnership, rights-based approaches, social justice and development.</li>
<li>Willingness and ability to travel regionally.</li>
<li>Diplomacy and negotiation skills, and ability to lead and influence.</li>
<li>Flexibility and adaptability.</li>
<li>Ability to work productively in multi-cultural environments.</li>
<li>Capable of working in challenging, unstable and/or high stress contexts and environments, including volatile crisis situations.</li>
</ul>
<h4>Safeguarding programme participants - children & adults</h4>
<p>Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment including a global code of conduct which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives.</p>
<h4>Diversity and inclusion</h4>
<p>We welcome diverse applicants to join our inclusive workforce. Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.</p>
<h4>Benefits</h4>
<p>The job opportunity will be offered, initially, on a fixed term contract of one year and is based in Beirut, Lebanon (hybrid modality). Trócaire offers a competitive package of salary and benefits.</p></p><p></p>
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Context & Environment</p><p>Financial planning and cost monitoring performed under volatile political and economic conditions, including crisis time uncertainty and rapid market fluctuations Strong focus on cost optimization, budget adherence, and variance control to support business continuity and financial resilience in a constrained environment.</p><p>Activities</p><ul><li><strong>Financial Analysis & Reporting</strong> Analyze and consolidate management information for the management team, ensuring deadlines are met. Provide detailed variance analysis versus budget to explain business performance. Actively participate in monthly closing and preparation of affiliate results (FICO gap, PCA entries, VC, OPEX, provisions).</li><li><strong>Tools, Systems & Procedures</strong> Manage and maintain SAP setup (cost center hierarchy, allocation cycles, etc.). Participate in the implementation of new tools and procedures, particularly in reporting and management control. Update controlling policies and procedures in compliance with group guidelines and adapted to affiliate-specific requirements.</li><li><strong>Decision Support & Business Partnering</strong> Propose methods and elements to assist business units in their decision-making. Actively contribute to BU, PC & LTP exercises, ensuring accurate data collection from stakeholders. Report OPEX spending by type of expenditure for each budget owner and lead OPEX one-on-one sessions and committees.</li><li><strong>Cost Control & Compliance</strong> Develop and promote a culture of cost control and reduction, implementing effective strategies. Control and approve spending in line with accounting rules, business allocations, and budget frameworks. Perform monthly controls on MAP, non-merchandise stocks, stock effects, and COS analysis (including vessel conditions). Ensure compliance in expense claims payments, aligned with affiliate guidelines.</li><li><strong>Continuous Improvement</strong> Identify and propose areas for improvement in management control processes. Actively contribute to efficiency initiatives, enhancing reporting accuracy, cost management, and decision support.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance; Master's degree is a plus.</li><li>CMA certificate is highly recommended</li><li>Minimum of 6 years of experience in corporate finance, with at least 2 years focused on financial control and budgeting</li><li>Strong expertise in P&L analysis, budgeting methodologies, and financial performance monitoring</li><li>Advanced business acumen supporting budgeting, forecasting, and decision making processes</li><li>High proficiency in Excel , including financial modeling and complex data analysis; Fluent in Arabic, English, and French</li><li>Strong ERP knowledge with hands on experience in SAP</li></ul><p></p></section>
Job Summary:
<br>The Technician team member ensures the gym facilities, equipment, and utilities are fully functional, safe, and well-maintained. This role involves carrying out repairs, preventive maintenance, and responding quickly to urgent technical issues. By keeping the gym’s environment well-maintained, safe, and reliable, the Technician Team contributes directly to the overall member experience and operational efficiency.
<br>I. Duties and Responsibilities:
<br>1. General Repairs and Maintenance
<br>• Perform routine inspections of gym equipment, lighting, and electrical systems (Checklist)
<br>• Carry out minor repairs, adjustments, and installations as needed for machines, and facilities & infrastructure.
<br>• Report major issues or recurring faults to the Management.
<br>• Assemble new machines where applicable in the workplace.
<br>2. Preventive Maintenance
<br>• Follow the scheduled maintenance plan to minimize equipment downtime.
<br>• Lubricate, tighten, and test gym machines and utilities regularly.
<br>• Record all performed tasks in the maintenance logbook.
<br>• Assist in setting up safety signage during repair works.
<br>3. Facility Upkeep
<br>• Support the safety of the gym areas, including locker rooms, showers, and training spaces.
<br>• Assist in moving, assembling, or installing gym equipment and furniture in the club.
<br>• Respond promptly to facility-related complaints or urgent repair needs from staff or members.
<br>• Support the manager when receiving new machine related shipments
<br>4. Safety and Compliance
<br>• Ensure maintenance work complies with health and safety standards.
<br>• Wear protective gear and follow safe handling procedures when using tools and chemicals.
<br>• Report hazards, accidents, or unsafe conditions immediately.
<br>• Participate in safety training and emergency drills.
<br>• Organize the new machine related shipments in the stock
<br>II. Required Competencies:
<br>• Technical Skills: Basic knowledge of electrical, plumbing, mechanical, and carpentry work.
<br>• Reliability: Consistent follow-through on tasks and responsiveness to urgent needs.
<br>• Problem-Solving: Ability to identify issues and apply practical solutions quickly.
<br>• Teamwork: Work effectively with other staff, trainers, and management to support smooth operations.
<br>• Attention to Detail: Spotting issues before they escalate into larger problems.
<br>• Customer Awareness: Understanding that members’ safety and comfort depend on maintenance quality.
<br>• Adaptability: Flexibility to switch between tasks and handle unexpected breakdowns.
<br>*This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested
<p><h4>Description</h4>
<p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the job</h4>
<p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p>
<hr>
<h4>Key responsibilities</h4>
<strong>Prospecting & lead generation</strong><br>
<ul>
<li>Identify and research target accounts.</li>
<li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li>
<li>Build and maintain high-quality prospect lists.</li>
<li>Book qualified meetings and product demonstrations for Account Executives.</li>
</ul>
<strong>Lead qualification</strong><br>
<ul>
<li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li>
<li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li>
<li>Ensure smooth handoff of qualified leads to Account Executives.</li>
</ul>
<strong>CRM & pipeline management</strong><br>
<ul>
<li>Accurately document all activities and interactions in HubSpot.</li>
<li>Maintain clean and organized records of contacts, companies, and opportunities.</li>
<li>Track outreach performance and conversion metrics.</li>
</ul>
<strong>KPIs & success metrics</strong><br>
<ul>
<li>Daily/weekly outbound activity targets</li>
<li>Meetings booked per month</li>
<li>Sales Qualified Leads (SQLs) generated</li>
<li>Pipeline value created</li>
<li>Conversion rates from outreach to meeting</li>
</ul>
<h4>Requirements</h4>
<strong>Required qualifications</strong><br>
<ul>
<li>1–3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</li>
<li>Strong verbal and written communication skills</li>
<li>Comfortable with cold outreach and high activity levels</li>
<li>Experience using HubSpot or similar CRM systems</li>
<li>Highly organized, disciplined, and results-driven</li>
</ul>
<strong>Preferred qualifications</strong><br>
<ul>
<li>Experience selling into Ampliphi’s target vertical</li>
<li>Familiarity with consultative or value-based selling</li>
<li>Experience working within a private equity–backed or portfolio company environment</li>
</ul>
<hr>
<h4>What success looks like</h4>
<ul>
<li>Consistently meeting or exceeding activity and meeting targets</li>
<li>Generating a predictable, high-quality sales pipeline</li>
<li>Strong collaboration with AEs and leadership</li>
<li>Demonstrating continuous improvement in messaging and conversion rates</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p> <p> <strong>Here is a little window into our company:</strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p> </p> <p>About the job: </p> <p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p> <p>________________________________________</p> <p>Key Responsibilities</p> <p>Prospecting & Lead Generation</p> <ul> <li>Identify and research target accounts.</li> <li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li> <li>Build and maintain high-quality prospect lists.</li> <li>Book qualified meetings and product demonstrations for Account Executives.</li> </ul> <p>Lead Qualification</p> <ul> <li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li> <li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li> <li>Ensure smooth handoff of qualified leads to Account Executives.</li> </ul> <p>CRM & Pipeline Management</p> <ul> <li>Accurately document all activities and interactions in HubSpot.</li> <li>Maintain clean and organized records of contacts, companies, and opportunities.</li> <li>Track outreach performance and conversion metrics.</li> </ul> <p>KPIs & Success Metrics</p> <ul> <li>Daily/weekly outbound activity targets</li> <li>Meetings booked per month</li> <li>Sales Qualified Leads (SQLs) generated</li> <li>Pipeline value created</li> <li>Conversion rates from outreach to meeting</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Required Qualifications</li> <li>1 3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</li> <li>Strong verbal and written communication skills</li> <li>Comfortable with cold outreach and high activity levels</li> <li>Experience using HubSpot or similar CRM systems</li> <li>Highly organized, disciplined, and results-driven</li> </ul> <p>________________________________________</p> <p>Preferred Qualifications</p> <ul> <li>Experience selling into Ampliphi s target vertical</li> <li>Familiarity with consultative or value-based selling</li> <li>Experience working within a private equity backed or portfolio company environment</li> </ul> <p>________________________________________</p> <p>What Success Looks Like</p> <ul> <li>Consistently meeting or exceeding activity and meeting targets</li> <li>Generating a predictable, high-quality sales pipeline</li> <li>Strong collaboration with AEs and leadership</li> <li>Demonstrating continuous improvement in messaging and conversion rates</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Affiliate Manager will lead the planning, execution, and optimization of performance marketing campaigns across affiliate networks and direct publisher partnerships. This role is responsible for driving customer acquisition and revenue growth through data-driven strategies while ensuring accurate tracking, attribution, and campaign measurement. The ideal candidate will have hands-on experience managing both web and app-based performance campaigns, implementing tracking solutions, troubleshooting conversion discrepancies, and collaborating with internal and external stakeholders to deliver measurable business outcomes. Strong technical knowledge of Server-to-Server (S2S) postback integrations, web pixel implementation, Mobile Measurement Partners (MMPs), and analytics platforms is essential to ensure campaign scalability and reporting accuracy. The role requires experience managing campaigns across multiple commercial models, including Cost Per Install (CPI), Cost Per Lead (CPL), Cost Per Acquisition (CPA), Revenue Share (RevShare), Hybrid, and Cost Per Sale (CPS), while continuously optimizing performance against client KPIs and ROI objectives. Strong understanding of campaign models including: Cost Per Install (CPI), Cost Per Lead (CPL), Cost Per Acquisition (CPA), Cost Per Sale (CPS), Revenue Share (RevShare) Hands-on experience with Mobile Measurement Partners (MMPs) including: Adjust, AppsFlyer, Branch, Kochava Strong understanding of attribution models, click tracking, view-through attribution, and conversion measurement. Hands-on experience implementing and troubleshooting: Server-to-Server (S2S) Postback Integrations, Web Pixel Implementation, Conversion Pixels, First-party & Third-party Tracking, SDK and Deep Linking concepts, Coupon Marketing Experience working with Google Tag Manager (GTM), Google Analytics 4 (GA4), CM360, campaign tracking parameters (UTMs), and attribution reporting. Ability to QA and troubleshoot tracking implementations using browser developer tools, network requests, and debugging tools. Experience reconciling conversions across affiliate platforms, MMPs, CRM systems, and advertiser reporting. Strong analytical skills with advanced Excel/Google Sheets and reporting tools such as Lookerstudio. Experience optimizing campaigns based on KPIs including CPI, CPL, CPA, ROAS, Revenue, and Conversion Rate. Strong understanding of fraud prevention, attribution windows, deduplication logic, and tracking validation. Ability to coordinate with product, Data & analytics, ad operations, and client teams to ensure seamless campaign implementation. Excellent communication, stakeholder management, and negotiation skills. Experience in banking, e-commerce, Real estate, Automobile, lottery or lead generation verticals is preferred. Understanding of privacy regulations, consent management, and cookie-less measurement trends is an added advantage. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . 4+ years of experience in Affiliate Marketing or Performance Marketing. Proven experience managing affiliate networks, direct publishers, and agency partnerships. Experience managing both Web and App Performance Marketing campaigns . Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of experience in Affiliate Marketing or Performance Marketing.</li><li>Proven experience managing affiliate networks, direct publishers, and agency partnerships.</li><li>Experience managing both Web and App Performance Marketing campaigns.</li><li>Strong technical knowledge of Server-to-Server (S2S) postback integrations, web pixel implementation, Mobile Measurement Partners (MMPs), and analytics platforms.</li><li>Experience managing campaigns across multiple commercial models, including Cost Per Install (CPI), Cost Per Lead (CPL), Cost Per Acquisition (CPA), Revenue Share (RevShare), Hybrid, and Cost Per Sale (CPS).</li><li>Hands-on experience with Mobile Measurement Partners (MMPs) including: Adjust, AppsFlyer, Branch, Kochava.</li><li>Strong understanding of attribution models, click tracking, view-through attribution, and conversion measurement.</li><li>Hands-on experience implementing and troubleshooting: Server-to-Server (S2S) Postback Integrations, Web Pixel Implementation, Conversion Pixels, First-party & Third-party Tracking, SDK and Deep Linking concepts, Coupon Marketing.</li><li>Experience working with Google Tag Manager (GTM), Google Analytics 4 (GA4), CM360, campaign tracking parameters (UTMs), and attribution reporting.</li><li>Ability to QA and troubleshoot tracking implementations using browser developer tools, network requests, and debugging tools.</li><li>Experience reconciling conversions across affiliate platforms, MMPs, CRM systems, and advertiser reporting.</li><li>Strong analytical skills with advanced Excel/Google Sheets and reporting tools such as Lookerstudio.</li><li>Experience optimizing campaigns based on KPIs including CPI, CPL, CPA, ROAS, Revenue, and Conversion Rate.</li><li>Strong understanding of fraud prevention, attribution windows, deduplication logic, and tracking validation.</li><li>Ability to coordinate with product, Data & analytics, ad operations, and client teams to ensure seamless campaign implementation.</li><li>Excellent communication, stakeholder management, and negotiation skills.</li><li>Experience in banking, e-commerce, Real estate, Automobile, lottery or lead generation verticals is preferred.</li><li>Understanding of privacy regulations, consent management, and cookie-less measurement trends is an added advantage.</li></ul><p></p></section>
<p><b>Position Summary</b> At our company, we are driven by a singular purpose: using the power of leading-edge science to save and improve lives around the world. As a premier research-intensive biopharmaceutical organization, we are committed to delivering innovative healthcare solutions that advance the prevention and treatment of disease and improve patient outcomes. The Senior Sales Customer Representative Hospital & Acute Care in Lebanon is responsible for driving sustainable business growth, advancing patient access, and delivering exceptional customer value across assigned healthcare institutions and stakeholders. Acting as a trusted partner to healthcare professionals and decision-makers, the role leverages deep customer insights, strategic account management, and scientific engagement to maximize the impact of our Company's portfolio while maintaining the highest standards of ethics, compliance, and patient focus.</p><p>Key Responsibilities</p><ul><li>Strategic Business & Account Management<ul><li>Develop and execute territory and account plans to achieve sales, market share, and business objectives.</li><li>Build and strengthen strategic relationships with healthcare professionals, hospital stakeholders, and key decision-makers.</li><li>Identify customer needs and translate insights into tailored value-based solutions.</li><li>Drive account development and execution excellence across assigned institutions.</li></ul></li><li>Commercial Excellence<ul><li>Consistently achieve or exceed sales and performance targets.</li><li>Generate and manage a robust pipeline of business opportunities to ensure sustainable growth.</li><li>Effectively position and communicate the value of our Company's Hospital & Acute Care portfolio.</li><li>Leverage market intelligence, competitive insights, and healthcare trends to optimize business strategies.</li></ul></li><li>Customer Engagement & Collaboration<ul><li>Deliver a superior customer experience through impactful, solution-oriented engagements.</li><li>Collaborate cross-functionally with Medical, Market Access, Marketing, Regulatory, and other teams to maximize customer value and patient outcomes.</li><li>Serve as a credible partner by providing timely product, clinical, and market information.</li></ul></li><li>Leadership & Execution<ul><li>Demonstrate leadership through influence, collaboration, and knowledge sharing.</li><li>Apply advanced selling skills, sound judgment, and strong business acumen to maximize territory performance.</li><li>Ensure excellence in planning, forecasting, resource management, and CRM execution.</li><li>Operate with the highest levels of integrity, accountability, and compliance.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in pharmacy, Medicine, Life Sciences, or a related field.</li><li>Minimum 5 years of successful pharmaceutical sales experience, preferably within Hospital, Specialty Care, Virology, or other complex healthcare environments.</li><li>Proven track record of delivering consistent sales growth and exceeding business objectives.</li><li>Strong experience managing complex healthcare accounts and multiple stakeholders.</li><li>Core Competencies<ul><li>Strategic thinking and strong commercial acumen.</li><li>Advanced customer engagement, negotiation, and influencing skills.</li><li>Deep understanding of healthcare systems, hospital dynamics, and market environments.</li><li>Ability to identify opportunities, solve complex business challenges, and drive execution.</li><li>Strong leadership presence with the ability to influence without authority.</li><li>High emotional intelligence, resilience, ownership, and accountability.</li><li>Demonstrated commitment to innovation, continuous improvement, diversity, and inclusion.</li></ul></li><li>Required Skills: Account Planning, Adaptability, Biopharmaceutical Industry, Commercial Excellence, Communication, Interpersonal Relationships, Leadership, Marketing, Pharmaceutical Sales, Sales Pipeline Management, Sales Presentations</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary: The Technician team member ensures the gym facilities, equipment, and utilities are fully functional, safe, and well-maintained. This role involves carrying out repairs, preventive maintenance, and responding quickly to urgent technical issues. By keeping the gym s environment well-maintained, safe, and reliable, the Technician Team contributes directly to the overall member experience and operational efficiency.</p><p>I. Duties and Responsibilities:</p><p>1. General Repairs and Maintenance</p><ul><li>Perform routine inspections of gym equipment, lighting, and electrical systems (Checklist)</li><li>Carry out minor repairs, adjustments, and installations as needed for machines, and facilities & infrastructure.</li><li>Report major issues or recurring faults to the Management.</li><li>Assemble new machines where applicable in the workplace.</li></ul><p>2. Preventive Maintenance</p><ul><li>Follow the scheduled maintenance plan to minimize equipment downtime.</li><li>Lubricate, tighten, and test gym machines and utilities regularly.</li><li>Record all performed tasks in the maintenance logbook.</li><li>Assist in setting up safety signage during repair works.</li></ul><p>3. Facility Upkeep</p><ul><li>Support the safety of the gym areas, including locker rooms, showers, and training spaces.</li><li>Assist in moving, assembling, or installing gym equipment and furniture in the club.</li><li>Respond promptly to facility-related complaints or urgent repair needs from staff or members.</li><li>Support the manager when receiving new machine related shipments</li></ul><p>4. Safety and Compliance</p><ul><li>Ensure maintenance work complies with health and safety standards.</li><li>Wear protective gear and follow safe handling procedures when using tools and chemicals.</li><li>Report hazards, accidents, or unsafe conditions immediately.</li><li>Participate in safety training and emergency drills.</li><li>Organize the new machine related shipments in the stock</li></ul><p>II. Required Competencies:</p><p>Technical Skills: Basic knowledge of electrical, plumbing, mechanical, and carpentry work.</p><p>Reliability: Consistent follow-through on tasks and responsiveness to urgent needs.</p><p>Problem-Solving: Ability to identify issues and apply practical solutions quickly.</p><p>Teamwork: Work effectively with other staff, trainers, and management to support smooth operations.</p><p>Attention to Detail: Spotting issues before they escalate into larger problems.</p><p>Customer Awareness: Understanding that members safety and comfort depend on maintenance quality.</p><p>Adaptability: Flexibility to switch between tasks and handle unexpected breakdowns.</p><p>*This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic knowledge of electrical, plumbing, mechanical, and carpentry work.</li><li>Consistent follow-through on tasks and responsiveness to urgent needs.</li><li>Ability to identify issues and apply practical solutions quickly.</li><li>Work effectively with other staff, trainers, and management to support smooth operations.</li><li>Spotting issues before they escalate into larger problems.</li><li>Understanding that members safety and comfort depend on maintenance quality.</li><li>Flexibility to switch between tasks and handle unexpected breakdowns.</li></ul><p></p></section>
Job Description <div> <p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <p> <u> <strong>Why This Opportunity Matters</strong> </u> </p> <p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br>
</p> <p> <u> <strong>What You ll Own</strong> </u> </p> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p> </p> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <u> <strong>What Makes You Successful</strong> </u> </p> <p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p></div>
Job Description
<br>
<br>Job Position: Commercial Manager
<br>
<br>Main Functions:
<br>- Develop and execute the company's commercial strategy in alignment with the overall business objectives.
<br>- Drive profitable revenue growth while protecting company margins.
<br>- Develop pricing strategies in coordination with Finance and Executive Management.
<br>- Lead local sales activities across all business segments, including food packaging, paper cups, paper bags, wrapping paper, and customized packaging solutions.
<br>- Manage key customer relationships and ensure long-term business partnerships.
<br>- Identify new market opportunities, export channels, distributors, and strategic accounts.
<br>- Identify new product opportunities based on market demand and customer requirements.
<br>Responsibilities:
<br>Customer Relations Management
<br>- Promote company image in all interactions with stakeholders including existing or potential customers and demonstrate professional handling and technical knowledge; uphold the standards of quality, and reliability of the company at all times.
<br>- Build and maintain long-term relationships with existing customers while developing new business opportunities.
<br>- Ensure high levels of customer satisfaction through timely communication and professional account management.
<br>- Conduct regular customer visits to understand customer needs and identify business opportunities.
<br>- Resolve customer complaints and commercial issues in coordination with relevant departments.
<br>Strategy & Planning
<br>- Develop new business opportunities in both local and regional markets.
<br>- Identify new industries and customer segments that can benefit from UNIBAG products.
<br>- Develop relationships with distributors, wholesalers, food chains, industrial manufacturers, retailers, and hospitality customers.
<br>- Develop pricing strategies that maximize profitability while maintaining market competitiveness.
<br>- Prepare sales forecasts and revenue projections.
<br>- Participate in tenders, major quotations, and strategic commercial negotiations.
<br>- Analyze market trends, customer demands, pricing movements, and competitor activities.
<br>- Recommend new products, product improvements, and market opportunities.
<br>- Monitor sales pipeline and conversion rates.
<br>- Develop customer segmentation and account management strategies.
<br>
<br>
<br>Sales Operations Management
<br>- Manage the complete sales cycle from lead generation until payment collection.
<br>- Review and approve quotations, pricing, commercial offers, and contractual terms.
<br>- Monitor order fulfillment performance and customer service levels.
<br>- Monitor order execution with production to ensure on-time delivery.
<br>- Ensure proper utilization of ERP/CRM systems for customer management and sales reporting.
<br>- Set and review monthly sales targets by product line and ensuring alignment with company goals and yearly objectives.
<br>- Develop and validate policies and procedures in coordination with Management.
<br>Key Account Management
<br>- Develop strategic relationships with major customers and corporate accounts.
<br>- Conduct regular business reviews with key customers.
<br>- Negotiate annual contracts and pricing agreements.
<br>- Monitor customer profitability and purchasing trends.
<br>- Identify cross-selling and upselling opportunities.
<br>- Ensure customer retention and business expansion opportunities.
<br>- Validate and oversee wholesale orders.
<br>Market Intelligence
<br>- Benchmark company’s commercial performance against competitors.
<br>- Conduct continuous market research and competitor analysis.
<br>- Monitor industry developments, packaging trends, and customer requirements.
<br>- Identify opportunities for innovation and product diversification.
<br>- Prepare SWOT analyses and recommend strategic actions.
<br>- Conduct brand perception and customer satisfaction surveys.
<br>Target Setting & Achievement
<br>- Participate in setting sales targets within the commercial strategy and risk policies set by the company.
<br>- Monitor sales KPIs and implement corrective actions where necessary.
<br>- Review sales performance regularly with the sales team.
<br>- Ensure achievement of budgeted revenue, margin, and profitability targets.
<br>Managing People
<br>- Provide direct management of operating managers within his/her division.
<br>- Live and disseminate company’s values and promote a culture of performance and integrity.
<br>- Develop team skills and learning capabilities through a formal development roadmap; seek to acquire new talent breed and identify high potentials within teams.
<br>- Set targeted and formal training plans for employees within his/her division; coach and develop subordinates; promote a culture of excellence and continuous development and seek to retain high performers.
<br>- Monitor- and take necessary measures to enhance- performance of subordinates within his/her division; make sure performance appraisals are administered on a timely basis.
<br>- Ensure seamless communication and coordination between departments.
<br>
<br>QUALIFICATIONS:
<br>- Bachelor’s degr
The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives.
<br>The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories.
<br>The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market.
<br>
<br>Key Accountabilities
<br>
<br>1. Sales Strategy & Business Growth
<br>• Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives.
<br>• Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category.
<br>• Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion.
<br>• Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks.
<br>• Develop action plans to close performance gaps and accelerate growth.
<br>• Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline.
<br>
<br>2. Sales Team Leadership
<br>• Lead, coach and develop the sales team to deliver consistent commercial performance.
<br>• Establish clear individual and team KPIs, targets and performance expectations.
<br>• Conduct regular performance reviews and provide constructive coaching and feedback.
<br>• Monitor field activity, customer visits, sales productivity and territory coverage.
<br>• Identify capability gaps and implement appropriate training and development initiatives.
<br>• Build a high-performance culture based on accountability, ownership, customer focus and results.
<br>
<br>3. Distribution & Route-to-Market Excellence
<br>• Ensure effective market coverage across Lebanon and maximize product availability at point of sale.
<br>• Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels.
<br>• Optimize territory allocation, customer segmentation and sales routes.
<br>• Identify white spaces and underpenetrated territories or customer segments.
<br>• Ensure sales representatives execute agreed distribution, merchandising and visibility standards.
<br>• Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment.
<br>
<br>4. Key Account & Customer Management
<br>• Develop and maintain strong relationships with strategic customers and key accounts.
<br>• Lead commercial negotiations within approved company guidelines.
<br>• Develop account plans for high-value customers and strategic accounts.
<br>• Identify opportunities for increased listings, range expansion, promotions and cross-selling.
<br>• Monitor customer satisfaction, service levels and commercial performance.
<br>• Resolve escalated customer issues promptly and professionally.
<br>
<br>5. Portfolio & Brand Development
<br>• Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories.
<br>• Ensure sales teams have strong product knowledge and can effectively communicate product value propositions.
<br>• Identify opportunities to introduce new products and strengthen existing brands in the market.
<br>• Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives.
<br>• Monitor product performance by SKU, customer and channel and recommend corrective actions where required.
<br>
<br>6. Sales Planning, Forecasting & Reporting
<br>• Prepare accurate sales forecasts and rolling business projections.
<br>• Monitor actual performance against budget and sales targets.
<br>• Analyze sales performance by customer, territory, salesperson, SKU and channel.
<br>• Provide management with regular sales reports, insights and recommendations.
<br>• Establish a disciplined sales reporting framework based on accurate and timely data.
<br>• Use sales analytics to identify trends, opportunities and performance gaps.
<br>
<br>7. Commercial Excellence
<br>• Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies.
<br>• Support margin improvement initiatives and minimize unnecessary commercial leakage.
<br>• Monitor customer credit exposure and coordinate with Finance regarding overdue accounts.
<br>• Ensure sales policies, approval procedures and reporting standards are consistently followed.
<br>• Recommend improvements to sales processes, systems and controls.
<br>
<br>8. Cross-Functional Collaboration
<br>• Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution.
<br>• Coordinate sales forecasts with inventory and supply planning.
<br>• Communicate market intelligence and customer requirements internally
<p><h4>About Infoquest</h4>
<p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p>
<p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p>
<p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p>
<h4>Role Overview</h4>
<p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p>
<p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p>
<h4>Key Responsibilities</h4>
<strong>Recruitment & Talent Acquisition</strong><br>
<li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li>
<li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li>
<li>Screen applications and coordinate subsequent interview stages with hiring managers.</li>
<li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li>
<li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li>
<li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li>
<li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li>
<strong>Onboarding & Orientation</strong><br>
<li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li>
<li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li>
<li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li>
<li>Support new employees throughout their integration into the company.</li>
<strong>HR Administration</strong><br>
<li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li>
<li>Support the development, implementation, and communication of HR policies and procedures.</li>
<li>Maintain HR databases and generate reports as needed.</li>
<li>Assist with HR documentation, employee letters, and administrative processes.</li>
<strong>Employee Relations & Engagement</strong><br>
<li>Coordinate employee engagement activities, team-building events, and company outings.</li>
<li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li>
<li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li>
<li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li>
<strong>Performance Management & Learning & Development</strong><br>
<li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li>
<li>Help with learning and development initiatives and maintain training records.</li>
<li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li>
<li>Support managers and employees in achieving development objectives and growth goals.</li>
<h4>What We're Looking For</h4>
<li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li>
<li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li>
<li>Strong interviewing, communication, and stakeholder management skills.</li>
<li>Excellent organizational and time-management abilities.</li>
<li>Ability to manage multiple priorities and projects simultaneously.</li>
<li>Strong attention to detail and administrative skills.</li>
<li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li>
<li>Comfortable operating in a fast-paced, performance-driven environment.</li>
<li>Strong sense of ownership, accountability, and initiative.</li>
<li>Fluency in English is required; additional languages are a plus.</li>
<h4>What We Offer</h4>
<li>Clear career progression and access to learning and development programs.</li>
<li>Exposure to international hiring and HR initiatives across multiple markets.</li>
<li>The opportunity to play a key role in the growth of a rapidly scaling company.</li>
<li>A vibrant workspace in the Beirut Digital District.</li>
<li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>
Senior Accountant (FMCG)
<br>Job Title: Senior Accountant Industry: Fast-Moving Consumer Goods (FMCG) Location:
<br>Lebanon Employment Type: Full-Time Reports to: Finance Manager / Chief Financial Officer
<br>About the Role
<br>We are seeking a highly analytical and detail-oriented Senior Accountant to join our finance
<br>team in the Fast-Moving Consumer Goods (FMCG) sector in Lebanon. The ideal candidate will
<br>be responsible for overseeing the daily accounting operations, ensuring the accuracy of financial
<br>records, managing inventory accounting, and ensuring strict compliance with Lebanese tax
<br>regulations and accounting standards. This role requires a proactive professional with strong
<br>ERP experience and a solid understanding of the fast-paced FMCG environment.
<br>Key Responsibilities
<br>General Accounting and Financial Reporting
<br>You will manage all aspects of the general ledger, including month-end and year-end closing
<br>processes. You are responsible for preparing accurate and timely financial statements, including
<br>balance sheets, income statements, and cash flow statements. The role involves performing
<br>daily bank reconciliations, managing cash flow tracking, and reviewing journal entries to ensure
<br>proper classification of accounts.
<br>Inventory and Cost Accounting
<br>In the FMCG sector, inventory management is critical. You will oversee inventory accounting,
<br>including stock valuations, cost of goods sold (COGS) calculations, and variance analysis. You
<br>will coordinate with the supply chain and warehouse teams to conduct periodic physical
<br>inventory counts and reconcile discrepancies. Additionally, you will analyze manufacturing and
<br>operational costs to identify areas for cost reduction and efficiency improvement.
<br>Accounts Payable and Receivable
<br>You will monitor and manage accounts payable and receivable aging reports. You must ensure
<br>the timely processing of vendor payments and actively follow up on outstanding client
<br>receivables. Maintaining accurate records of supplier contracts, terms, and discounts is also a
<br>key part of this responsibility.
<br>Tax and Regulatory Compliance
<br>A critical component of this role is ensuring compliance with local regulations. You will prepare,
<br>review, and submit periodic tax declarations, including Value Added Tax (VAT), payroll taxes, and
<br>corporate income tax, in strict compliance with the Lebanese Ministry of Finance regulations.
<br>You must also ensure compliance with National Social Security Fund (NSSF) requirements and
<br>accurate payroll accounting, while staying updated on changes in Lebanese tax laws and
<br>regulations.
<br>Audit and Internal Controls
<br>You will assist in the preparation of schedules and documentation for external and internal
<br>audits, liaising directly with external auditors to ensure a smooth process. You will also be
<br>tasked with developing, implementing, and maintaining internal accounting controls and
<br>standard operating procedures to safeguard company assets.
<br>Required Qualifications
<br>Education and Certification
<br>You must hold a Bachelor’s degree in Accounting, Finance, or a closely related field. A Master’s
<br>degree is considered a plus. Professional certification such as CPA, CMA, or ACCA is highly
<br>preferred.
<br>Experience
<br>You should have a minimum of 5 to 7 years of progressive accounting experience, with at least 2
<br>to 3 years specifically within the FMCG or manufacturing industry. Experience with fast-paced
<br>environments and managing multiple priorities is essential.
<br>Technical Skills
<br>Strong knowledge of International Financial Reporting Standards (IFRS) and Lebanese
<br>accounting standards is required. You must have in-depth understanding of Lebanese tax laws,
<br>VAT, and NSSF regulations. Proficiency in using major ERP systems such as SAP, Oracle, or
<br>Microsoft Dynamics is essential. Advanced Microsoft Excel skills, including Pivot tables,
<br>VLOOKUP, and financial modeling, are required.
<br>Soft Skills
<br>You should possess excellent analytical and problem-solving abilities with a high level of
<br>accuracy and attention to detail. Strong communication and interpersonal skills are essential,
<br>with the ability to collaborate effectively across departments. You must be able to work under
<br>pressure and meet tight deadlines in a fast-paced environment.
<br>Languages
<br>Professional fluency in both English and Arabic (written and spoken) is required.
<br>What We Offer
<br>We offer a competitive salary and benefits package tailored to the Lebanese market. You will
<br>have opportunities for professional growth and career advancement within a leading FMCG
<br>company, operating in a dynamic and collaborative work environment. Join a team that values
<br>excellence, innovation, and continuous improvement