Food industries engineer Jobs

<p><b>Position Information</b></p><p>Job Title: Restaurant Manager</p><p>Department: Operations</p><p>Reports To: Owner / General Manager</p><p>Location: Beirut, Lebanon</p><p>Employment Type: Full-Time</p><p>Job Summary</p><p>The Restaurant Manager is responsible for leading the daily operations of a premium Italian restaurant, ensuring exceptional guest experiences, operational excellence, and financial performance. The role requires a hands-on leader who can manage both Front of House and Back of House operations while maintaining authentic Italian hospitality standards, controlling costs, developing employees, and ensuring compliance with Lebanese food safety regulations and company policies. Restaurant managers are generally expected to oversee staffing, customer service, inventory, budgeting, and operational performance while maintaining high service standards.</p><p>Key Responsibilities</p><p>1. Restaurant Operations</p><ul><li>Manage the day-to-day operations of the restaurant.</li><li>Ensure smooth coordination between the dining room, bar, and kitchen.</li><li>Monitor opening and closing procedures.</li><li>Ensure compliance with company standards and SOPs.</li><li>Maintain a clean, organized, and welcoming restaurant environment.</li><li>Ensure the restaurant consistently reflects authentic Italian hospitality.</li></ul><p>2. Guest Experience</p><ul><li>Deliver exceptional customer service at all times.</li><li>Personally welcome and engage with guests during service.</li><li>Handle customer complaints professionally and resolve issues promptly.</li><li>Monitor online reviews and guest feedback.</li><li>Implement initiatives to improve guest satisfaction and encourage repeat business.</li><li>Ensure all VIP guests receive personalized service.</li></ul><p>3. Team Leadership</p><ul><li>Recruit, interview, and onboard restaurant employees.</li><li>Develop weekly staff schedules.</li><li>Supervise daily staff performance.</li><li>Conduct regular performance evaluations.</li><li>Coach and mentor supervisors and service staff.</li><li>Foster teamwork, professionalism, and accountability.</li><li>Lead daily pre-shift briefings.</li></ul>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.</p> <p>Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.</p> <p>As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly. The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.</p> <h4>Why this role matters</h4> <p>We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.</p> <p>This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made. You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.</p> <p>You'll operate at two levels.</p> <p>At the product and feature level, you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building. You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.</p> <p>At the leadership level, you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.</p> <p>The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.</p> <h4>What you'll do</h4> <ul> <li>Turn product data into decisions. You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.</li> <li>Help teams define what success actually means. You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.</li> <li>Understand how customers use our products. You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.</li> <li>Evaluate whether our products are delivering value. You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.</li> <li>Bring insights into product discovery. You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.</li> <li>Challenge assumptions with evidence. When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?” — constructively and without creating friction.</li> <li>Identify opportunities before you're asked. You won't wait for a stakeholder to request a report. You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.</li> <li>Support experimentation. You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.</li> <li>Make complex analysis easy to understand. You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.</li> <li>Give leadership a clear view of product performance. You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.</li> <li>Help Product become more self-sufficient with data. You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.</li> <li>Raise data literacy across Product. You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.</li> <li>Build trust across teams. You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.</li> </ul> <h4>What success looks like</h4> <p>In your first 3-6 months, you'll be building trust. Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.</p> <p>As you establish yourself, you'll start changing how decisions are made. Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.</p> <p>Ultimately, success means Product becomes more intelligent. Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.</p> <p>The shift we're looking for is simple:</p> <p>From “What happened?” ? “Why did it happen?” ? “What should we do about it?”</p> <h4>Requirements</h4> <h4>Who you are</h4> <ul> <li>You're naturally curious. When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.</li> <li>You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions.</li> <li>You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.</li> <li>You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.</li> <li>You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.</li> <li>You know that being right isn't enough. Your analysis only creates value if people understand it and act on it. You can turn complex findings into a simple story and a clear recommendation.</li> <li>You're a strong communicator. You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.</li> <li>You're proactive and self-directed. You don't wait for a ticket to appear in your queue. You notice something worth investigating and take ownership of finding out what it means.</li> <li>You're comfortable with ambiguity and a changing environment. Not every question will have a clean dataset or obvious answer. You know how to work with imperfect information while being transparent about its limitations.</li> <li>You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.</li> <li>You're technically strong. You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.</li> <li>You understand product metrics deeply, including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.</li> <li>You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.</li> <li>You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.</li> <li>You have professional working proficiency in English.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing or evaluating A/B tests and experiments.</li> <li>Experience with statistical analysis.</li> <li>Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.</li> <li>Experience building or improving a product analytics function or data culture.</li> <li>Experience presenting product recommendations to senior leadership.</li> <li>Working knowledge of Python or R.</li> <li>Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.</li> </ul> <h4>What the hiring process will look like</h4> <ul> <li>Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.</li> <li>Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.</li> <li>Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.</li> <li>Presentation interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.</li> <li>Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.</li> </ul></p><p></p>

<p>We are looking for a Marketing Officer to join our team and manage our day-to-day marketing activities from our Beirut office, while remotely coordinating and supporting marketing activities across our African markets.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute digital and online marketing strategies.</li><li>Manage social media platforms, content calendars, campaigns, and online presence.</li><li>Create and coordinate engaging marketing content for different platforms.</li><li>Monitor digital campaign performance and prepare regular reports and insights.</li><li>Plan and execute marketing campaigns, promotions, product launches, and brand activities.</li><li>Coordinate remotely with Sales teams, distributors, and partners across Africa.</li><li>Adapt marketing strategies and content to the specific needs of African markets.</li><li>Monitor market trends, competitors, customer behavior, and new digital opportunities.</li><li>Support brand development and product visibility across African markets.</li><li>Coordinate with agencies, designers, content creators, and other external partners.</li><li>Work closely with Sales and Management to ensure marketing activities support business objectives.</li><li>Ensure consistent brand identity and communication across all markets.</li><li>Follow up on marketing projects from planning through execution and performance evaluation.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Marketing, Business Administration, Communications, or a related field.</p><p>3 5 years of experience in Marketing and Digital Marketing.</p><p>Strong knowledge of social media platforms and digital marketing tools.</p><p>Experience in content creation, campaign management, and digital analytics.</p><p>Strong communication and coordination skills.</p><p>Ability to work independently and manage multiple projects simultaneously.</p><p>Strong English communication skills; French is a plus.</p><p>Willingness to work for Beirut and coordinate remotely with teams across Africa.</p><p>Experience with African markets is a plus. FMCG/food industry experience is a MUST</p>

We are looking for someone with proven B2B sales experience who is confident in generating new business opportunities, approaching decision-makers, conducting face-to-face meetings, and closing deals. <br> <br>Key Responsibilities: <br> <br>Generate new B2B leads and build a strong prospect database from scratch. <br>Identify and approach business owners, managers, and key decision-makers. <br>Conduct cold outreach through calls, emails, LinkedIn, networking, and direct approaches. <br>Schedule and conduct face-to-face and online client meetings. <br>Present Sowcial’s services and recommend solutions based on each client’s business needs. <br>Prepare and follow up on proposals and commercial opportunities. <br>Negotiate and close new business deals. <br>Consistently work toward monthly sales targets and KPIs. <br>Maintain an organized sales pipeline and provide regular sales reports. <br>Identify new markets, industries, and business opportunities. <br>Build and maintain strong relationships with prospects and clients. <br> <br>Requirements: <br> <br>Proven experience in B2B Sales / Business Development is required. <br>Strong experience in lead generation, prospecting, pitching, negotiation, and closing. <br>Previous experience or knowledge in Marketing, Advertising, Social Media, Digital Marketing, Media, or related services is highly preferred. <br>Excellent communication and presentation skills. <br>Target-driven, proactive, and comfortable approaching new businesses. <br>Strong networking and relationship-building skills. <br>Ability to work independently and take ownership of the full sales cycle. <br>Must have a car and a valid driving license for client meetings. <br>Based in Lebanon and available for a full-time, on-site position

<p><br></p><p>The opportunity</p><p>We are seeking a Proposal Design Specialist to join our Clients &amp; Industries (C&amp;I) team within the Markets Enablement function, based in Pakistan, Jordan, or Lebanon. In this role, you will support strategic and high-value pursuits across the MENA region by developing compelling visual concepts, proposal designs, presentations, and client-facing materials that bring EY s value proposition to life. You will play a critical role in shaping the visual strategy and design execution for proposals, presentations, orals, and other business development collateral, helping pursuit teams communicate their message in a clear, engaging, and differentiated way. Working closely with pursuit leaders, proposal specialists, business development professionals, and service line stakeholders, you will help drive innovative design solutions that enhance client engagement and strengthen EY s competitive position in the marketplace.</p><p>Your key responsibilities</p><ul><li>Develop visually compelling proposals, presentations, executive summaries, and other client-facing materials aligned with EY s brand standards.</li><li>Create innovative visual concepts, graphics, infographics, charts, illustrations, and layouts that effectively communicate complex information.</li><li>Design pursuit of deliverables that reflect client priorities, industry context, and strategic win themes.</li><li>Participate in pursuit of kick-off meetings, strategy sessions, proposal reviews, and oral preparation workshops.</li><li>Present design concepts and creative approaches to pursuit teams and stakeholders.</li><li>Collaborate with proposal specialists, deal teams, and subject matter professionals to develop integrated and impactful pursuit materials.</li><li>Lead the visual storytelling approach for strategic pursuits by translating key messages into engaging design solutions.</li><li>Drive design innovation by introducing new formats, interactive content, and creative approaches to proposal development.</li><li>Support content development across multiple formats, including proposals, presentations, digital assets, videos, and interactive materials.</li><li>Ensure consistency with EY s Visual Identity guidelines and global design standards.</li><li>Build and maintain strong relationships with key stakeholders across Service Lines, Sectors, Knowledge, Brand, Marketing and Communications (BMC), and Business Development teams.</li><li>Incorporate client feedback, win/loss insights, and lessons learned to continuously improve pursuit design effectiveness.</li><li>Contribute to the development of design best practices, templates, and reusable assets for future pursuits.</li><li>Support training, coaching, and knowledge-sharing initiatives related to proposal design and visual communication.</li></ul><p>Skills and attributes for success</p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p>To qualify for the role, you must have</p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p>Ideally, you'll also have</p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul><p>What we look for</p><p>We are looking for a creative, collaborative, and detail-oriented professional who is passionate about visual communication and business development. You will thrive in this role if you enjoy transforming ideas into impactful designs, working with diverse stakeholders, and helping teams create compelling client experiences that support winning pursuits.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul>

A well-known Lebanese F&B company is looking for an experienced Accountant to join its finance team in Beirut. You'll support our branches and operations with accurate, timely numbers that drive real decisions. <br> <br>What you'll do <br>• Handle full-cycle accounting: AP, AR, bank and cash reconciliations, and journal entries <br>• Track branch-level revenue, COGS and food & beverage cost variances <br>• Run inventory counts and costing (recipes, wastage, stock movements) <br>• Support the month-end close and management reporting (P&L by branch) <br>• Reconcile POS, cash and card settlements every day <br>• Prepare VAT and NSSF filings and comply with Lebanese tax rules <br>• Work with operations and purchasing to tighten cost controls <br> <br>What we're looking for <br>• Bachelor's degree in Accounting or Finance <br>• 4+ years of accounting experience, with at least 2 in F&B, restaurants or hospitality <br>• Strong knowledge of Lebanese tax, VAT and NSSF regulations <br>• Hands-on experience with accounting/ERP software and POS reports <br>• Advanced Excel skills <br>• Comfortable with dual-currency (USD/LBP) accounting <br>• Detail-oriented, organized and able to meet tight close deadlines <br>• Must live in Beirut <br> <br>What we offer <br>• Competitive salary in USD <br>• A growing, established F&B brand <br>• Direct exposure to senior finance leadership

Wooden Bakery is looking for an experienced and results-driven Area Manager to oversee multiple branches and ensure strong operational, financial, and customer service performance. <br> <br>Key Responsibilities: <br>• Supervise and support Branch Managers across assigned locations. <br>• Monitor branch sales performance and develop action plans to achieve targets. <br>• Ensure compliance with Quality, Service & Cleanliness (QSC) standards and company SOPs. <br>• Monitor branch P&L, food cost, waste, inventory, and operational expenses. <br>• Conduct regular store visits, spot checks, and operational audits. <br>• Identify inventory discrepancies and ensure corrective actions are implemented. <br>• Develop and execute Local Store Marketing (LSM) initiatives in coordination with the Marketing Department. <br>• Monitor customer satisfaction and ensure a consistently high level of service. <br>• Coach, motivate, and evaluate Branch Managers and support their teams' development. <br>• Act as the main link between Head Office and assigned branches. <br> <br>Requirements: <br>• Bachelor’s degree in Business Administration or a related field. <br>• Minimum 5 years of experience in Retail or Hospitality, including at least 2 years in a similar multi-branch management role. <br>• Strong leadership, coaching, analytical, and problem-solving skills. <br>• Good knowledge of sales analysis, P&L management, inventory control, and retail operations. <br>• Excellent communication and interpersonal skills. <br>• Fluent in Arabic and English; French is an asset

<p><b>General Duties:</b></p><ul><li>Control the outlets in terms of cost, wastage, pilferage, and efficiency.</li><li>Acting as the first point of contact and liaising with Finance department in case of F&amp;B revenue and cost matters.</li><li>Ensure that all recipes implemented in the kitchen are the same as the system to avoid variance.</li><li>Check and verify discounts, complimentary sales in the POS systems.</li><li>Check and verify any happy hours promotions.</li><li>Check and verify for any lost postings (GRNs, Credit notes etc.)</li><li>Responsible for Data Entry of All Cost Control records in the company.</li><li>Responsible for all purchases and suppliers cost analysis and comparison.</li><li>Sort and organize all invoices per Supplier and Purchase date.</li><li>Enter All Invoices into Omega System.</li><li>Continuously study weaknesses in F&amp;B controls and provide suggestions for improvements.</li><li>Ensure Daily Production, inventory and kitchen requisition forms are monitored as per quantities produced vs quantities sold per branch.</li><li>Entering Daily Production and Requisition into Omega System.</li><li>Handle all Kitchen Transactions related to receiving goods, transfer of goods, and production of goods.</li><li>Monitor daily input of stock movement from-to branches (purchasing, receiving, issuing, transfers).</li><li>into computer system on a cost basis.</li><li>Analyze inventory and ensure prohibition of theft.</li></ul><p>Menu Costing:</p><ul><li>Responsible for Menu Pricing and Costing.</li><li>Responsible for Costing and Pricing of New Items.</li><li>Analyzes food and beverage costs weekly.</li><li>Ensure all items are up to date on all POS Systems for all group brands.</li></ul><p>Managerial Responsibilities:</p><ul><li>Recommending cost-saving measures to upper management.</li><li>Manage the proper reduction and forecast of fixed cost, variable cost, direct cost, and indirect cost.</li><li>Approve invoices and statements for purchase prices as detailed from purchasing.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title: Import Export Specialist</b></p><p><b>Company Overview:</b></p><p> Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p><br></p><p><b>Job Description:</b></p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</li><li>Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</li><li>Prepare and organize Ministry of Health files for submission related to import/export requirements.</li><li>Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</li><li>Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</li><li>Track shipments and provide regular updates to internal teams and customers.</li><li>Ensure compliance with customs regulations and documentation requirements.</li><li>Maintain accurate records of all shipments and logistics activities.</li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><ul><li>Follow up on sales leads generated from exhibitions and events.</li><li>Assist in contacting potential customers via email and phone.</li><li>Support lead tracking and follow-up activities to ensure timely communication.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications:</p><ul><li>Experience in logistics, import/export, or supply chain operations.</li><li>Strong knowledge of shipping documents and customs procedures.</li><li>ERP system knowledge is a plus.</li><li>Good organizational and communication skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (especially Excel).</li><li>Attention to detail and problem-solving mindset.</li></ul><p><br></p></div>

<p>Department: Operations / Central Kitchen<br>Reports To: Head Chef<br>Location: Fanar Factory<br>Schedule: 6:00 am 2:00 pm / 2:00 pm 11:00pm</p><p><b>Job Purpose<br></b>The Order Controller is responsible for coordinating customer orders between the branches and the central kitchen, ensuring accurate order processing, timely production, and high customer satisfaction. The role requires close communication with branch teams, the kitchen, and customers to ensure every order meets the requested specifications and quality standards.</p><p><b>Key Responsibilities<br></b>Act as the primary link between all branches and the central kitchen regarding customer orders. <br>Receive customer orders submitted by branches and accurately transfer all details to the kitchen. <br>Organize, prioritize, and schedule orders based on delivery or pickup times. <br>Monitor the progress of orders throughout the production process to ensure timely completion. <br>Verify that completed orders match the customer's requested specifications before dispatch. <br>Coordinate with the Head Chef and kitchen team to resolve any issues or changes related to orders. <br>Contact customers after order completion or delivery to confirm that the order was received as requested. <br>Address customer concerns promptly and coordinate corrective actions when necessary. <br>Track customer feedback and recurring issues, reporting trends to management. <br>Work proactively to reduce customer dissatisfaction by ensuring order accuracy and efficient communication. <br>Maintain accurate records of orders, customer interactions, and follow-up activities. <br>Collaborate with branches and kitchen staff to continuously improve order flow and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Skills<br>Previous experience in customer service, food &amp; beverage, operations, or order coordination is preferred. <br>Strong organizational and multitasking skills. <br>Excellent verbal communication and customer service abilities. <br>High attention to detail and accuracy. <br>Ability to work under pressure and manage multiple orders simultaneously. <br>Proficient in Microsoft Office and order management/POS systems. <br>Strong problem-solving skills and ability to coordinate across multiple departments.</p>

<p>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services. Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms. Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities. Ensure all purchasing activities comply with company policies, financial procedures, and local regulations. Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste. Review purchase requests, issue purchase orders, and ensure timely delivery of materials. Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency. Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements. Maintain accurate purchasing records, contracts, and supplier documentation. Support inventory audits and contribute to budgeting and cost-control initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field. Minimum of 5 7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry. Strong knowledge of procurement processes, inventory management, and contract negotiation. Experience with hotel procurement systems and Microsoft Office applications. Excellent negotiation, analytical, and organizational skills. Strong communication and interpersonal abilities with the capability to build effective supplier relationships. High level of integrity, attention to detail, and problem-solving skills. Previous experience with an international hotel brand is an advantage.</p>

<p>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services. Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms. Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities. Ensure all purchasing activities comply with company policies, financial procedures, and local regulations. Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste. Review purchase requests, issue purchase orders, and ensure timely delivery of materials. Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency. Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements. Maintain accurate purchasing records, contracts, and supplier documentation. Support inventory audits and contribute to budgeting and cost-control initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field. Minimum of 5 7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry. Strong knowledge of procurement processes, inventory management, and contract negotiation. Experience with hotel procurement systems and Microsoft Office applications. Excellent negotiation, analytical, and organizational skills. Strong communication and interpersonal abilities with the capability to build effective supplier relationships. High level of integrity, attention to detail, and problem-solving skills. Previous experience with an international hotel brand is an advantage.</p>

We’re Hiring | Senior UHT Filling Machine Maintenance Technician <br>Location: Bekaa <br>We are looking to recruit a Senior UHT Filling Machine Maintenance Technician to support the continuous, safe, and efficient operation of our UHT filling lines. This role is critical in minimizing unplanned downtime and ensuring production continuity within our Maintenance Department. <br>Key Responsibilities <br>Perform preventive and corrective maintenance on UHT and milk filling machines <br>1. Troubleshoot mechanical, electrical, and control system breakdowns <br>2. Ensure proper operation of CIP / SIP systems, heat exchangers, pumps, and hygienic valves <br>3. Support production teams to ensure smooth line performance <br>4. Comply with food safety, quality, and hygiene standards (HACCP, GMP) <br>5. Work in shift systems and respond effectively to urgent breakdowns <br>Minimum Requirements <br>1. Diploma or Bachelor’s degree in Mechanical, Electrical, Mechatronics Engineering, or Industrial Maintenance <br>2. Minimum 5 years of hands-on experience in UHT and milk filling machine maintenance (Tetra Pak or equivalent experience is highly preferred) <br>3. Strong knowledge of PLC systems (preferably Siemens) and ability to read electrical and control diagrams <br>4. Solid understanding of dairy processing equipment and hygienic design <br>5. Ability to work under pressure in a fast-paced manufacturing environment <br>Why Join Liban Lait? <br>Be part of a leading FMCG dairy company <br>Work with advanced production and filling technologies <br>Contribute directly to operational excellence and production reliability <br>Interested candidates are invited to apply by sending their CV to: <br> Hr@libanlait.com -Subject: Senior UHT Maintenance Technician

We're Hiring: Sales Supervisor <br> <br>Liban Lait is looking for a dynamic and results-oriented Sales Supervisor to lead a high-performing sales team, drive sales growth, ensure excellent market execution, and build strong customer relationships. <br> <br>Key Responsibilities <br>Supervise, coach, and motivate a team of Sales Representatives to achieve sales and distribution targets. <br>Monitor daily routes, market coverage, customer visits, and sales performance. <br>Ensure product availability, proper merchandising, pricing, and product freshness (FEFO) at customer outlets. <br>Build and maintain strong customer relationships while identifying new business opportunities. <br>Monitor KPIs, analyze sales performance, and implement corrective actions to achieve business objectives. <br>Ensure compliance with company policies, sales procedures, and cash collection requirements. <br>Conduct regular field visits to coach the team and improve execution in the market. <br>Coordinate with the Warehouse, Distribution, and Finance teams to ensure smooth operations and customer satisfaction. <br>What We're Looking For <br>Bachelor's degree in Business Administration, Marketing, or a related field. <br>Minimum 3–5 years of sales supervisory experience in the FMCG industry, preferably in dairy or food products. <br>Proven experience leading and developing sales teams. <br>Strong leadership, coaching, negotiation, and communication skills. <br>Good analytical skills with proficiency in Microsoft Office. <br>Valid driver's license. <br>Fluency in Arabic and English. <br>Why Join Liban Lait? <br> <br>Be part of one of Lebanon's leading dairy companies and contribute to delivering high-quality products to customers while growing your career in a dynamic and fast-paced environment. <br> <br>Apply Now <br> <br>Send your CV to hr@libanlait.com

Ginette is looking for a Creative Marketing & Design Coordinator to bring the brand to life across print, digital, and in-space experiences in Gemmayze, Beirut. <br> <br>We’re seeking a creative all-rounder with strong design skills and a passion for visual storytelling to manage content, design branded materials, and support marketing, events, and collaborations. <br> <br>This is a hands-on role within one of Beirut’s leading lifestyle destinations, combining design, content creation, and brand activation. <br> <br>What you will do: <br> Design and update menus and all branded print materials (cups, packaging, coasters, etc.) <br> Manage Ginette’s social media and create daily content (food, space, atmosphere) <br> Write captions, manage stories, and engage with the online community <br> Collaborate with photographers for seasonal campaigns <br> Propose and lead brand collaborations and cultural events <br> Support marketing activities for the gallery and brand partnerships <br> <br> <br>Who you are: <br> 1–3 years of experience in graphic design, content creation, or a similar creative role <br> Strong skills in Adobe Illustrator, Photoshop, or InDesign <br> Strong aesthetic sense aligned with lifestyle / design brands <br> Comfortable creating mobile content and visual storytelling <br> Proactive, creative, and idea-driven <br> Fluent in Arabic and English <br> Based in Beirut and available on-site <br> <br> <br>What we offer: <br> Creative ownership within a leading Beirut lifestyle brand <br> Inspiring, design-focused working environment <br> Direct collaboration with the founding team <br> Exposure to international design brands and regional projects

Role Summary: <br> <br>The Hostess is the first and last person to interact with arriving and leaving restaurant guests. <br> <br>Main Responsibilities: <br> <br>• Make sure that the hostess desk is organized and ready for operation (telephone, reservation system, etc.). <br>• Answer and greet the calling guest in a lively tone mentioning clearly the name of the restaurant. <br>• Ask for the name of reservation, date of reservation, type of reserved area (indoor or outdoor), number of persons and telephone number, and enter all guest information on the reservation system. <br>• Make sure whoever calls first for reservation has the priority and whoever comes first is served first. In case any interference by Owners, the Floor and the Hostesses should be informed before 1 hour of guest arrival to set the new layout. <br>• Inform Owners of Top VIP reservations (Minister, Prime Minister, etc.). <br>• Call the guest for confirmation on their reservation during Sundays, holidays and peak hours. <br>• Call the guest for confirmation of arrival in case guest exceeds the time of arrival 30 minutes from his/her reservation (especially during Sundays, holidays and peak hours). <br>• Greet guests with a smile as they arrive the restaurant and ask them about their reservation. <br>• Check reservation and table number on the reservation system. <br>• In case of walk-in guest and there is availability in restaurant, the hostess should ask guest of preferred seating (depending on availability). <br>• In case of walk-in guest and no availability in restaurant, the hostess should register properly the name of the walk-in guest, number of persons and telephone number, and seat him politely in the waiting area. <br>• Ask guest about coat help during winter and give the guest locker ticket number. <br>• Ask guest if he/she likes to choose the fish first or escort him/her to the table and then choose the fish. <br>• Introduce the guest to his server. <br> <br>• Upon the guest leaving the restaurant, hostess should thank the guest for his/her visit with a smile, offer him/her candies and bit him/her a farewell. <br>• Maintain detailed knowledge of menu and set menus. <br>• Report any customer complaint (food or service) to the Floor Manager/Assistant Floor Manager/Team Leader on a daily basis. <br>• Always inform Floor Manager/Assistant Floor Manager/Team Leader when leaving the floor during working hours for any reason. <br>• Maintain high personal appearance and hygiene standards (hair well kept and groomed; . light and natural make-up; light colors polish; uniform clean, ironed and well-maintained; rocky black shoes) <br> <br>Fluent in Arabic / English / French

We’re Hiring | Executive Supervisor <br>Assiyana Facility Management & Maintenance <br>???? Sodeco, Beirut, Lebanon | ???? Full-time <br> <br>Since 1969, ASSIYANA has been delivering professional Facility Management services across Lebanon. Our expertise includes Cleaning, Landscaping, Electromechanical (MEP) Maintenance, Pest Control, Facility Management, and FM Software Integration, serving clients across a wide range of industries and facilities. <br> <br>As we continue to grow, we are looking for a dynamic and experienced Executive Supervisor to join our team and lead our cleaning operations with professionalism, efficiency, and a strong customer-focused approach. <br> <br> <br>The Executive Supervisor will be responsible for leading and supervising a diverse, multicultural cleaning workforce, coordinating daily site operations, maintaining service quality, and ensuring client satisfaction. <br> <br>The role requires a strong people leader who can effectively manage employees from different nationalities, cultural backgrounds, and levels of experience, while fostering teamwork, respect, accountability, and a positive working environment. <br> <br>The successful candidate will be expected to adapt their communication and leadership style to different team members, resolve interpersonal and operational challenges professionally, and ensure that all employees understand and consistently follow company procedures and client requirements. <br> <br>Key Responsibilities: <br>• Lead, motivate, and manage a diverse and multicultural workforce across assigned sites. <br>• Build a respectful, collaborative, and inclusive working environment among employees from different nationalities and cultural backgrounds. <br>• Effectively communicate company policies, procedures, expectations, and operational instructions to a diverse team. <br>• Manage staff schedules, deployment, attendance, performance, and daily assignments. <br>• Address interpersonal conflicts and workplace issues professionally and fairly. <br>• Monitor employee performance and provide guidance, coaching, and feedback to improve productivity and service quality. <br>• Ensure that all team members, regardless of nationality or background, are treated fairly and held to consistent performance and service standards. <br>• Coordinate with clients and internal teams to ensure smooth operations and timely completion of assigned tasks. <br>• Maintain high standards of cleanliness, professionalism, safety, and customer service across all assigned sites. <br> <br>Qualifications & Skills <br>• Bachelor’s degree or a Technical Degree/Diploma in Business Administration, Hospitality or a related field. <br>• Previous experience in cleaning services, housekeeping, hospitality, or a similar operational environment. <br>• Proven experience supervising and managing diverse, multicultural teams, preferably in a multi-site environment. <br>• Strong interpersonal, communication, and people-management skills. <br>• Ability to work effectively with employees from different nationalities, cultures, and backgrounds. <br>• Strong customer service and conflict-resolution skills. <br>• Ability to motivate, coach, and develop team members while maintaining discipline and accountability. <br>• Excellent verbal and written communication skills. <br>• Strong organizational and time-management abilities. <br>• Ability to prepare clear and accurate operational reports. <br>• Ability to manage multiple sites, projects, priorities, and operational challenges simultaneously. <br>• Strong leadership, problem-solving, and decision-making skills. <br>• Ability to work effectively under pressure while maintaining accuracy and attention to detail. <br>• Fluency in Arabic and good command of English; French is an advantage. <br>• Proficiency in Microsoft Office and general reporting tools is an advantage. <br> <br>Interested candidates may send their CVs to: sirine.khoury@assiyana.com

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.</p>

<p>Job Duties:</p><ul><li>Generate the SWOT &amp; set objectives and action plan as appropriate. Quarterly Revision &amp; Updates are needed.</li><li>Define strategic objectives in coordination with marketing manager &amp; commercial director</li><li>Develop a detailed marketing plan and budget &amp; present it to the marketing manager, Commercial Director &amp; EVPs for approval.</li><li>Weekly analyze the market visit reports provided by the merchandisers in addition to the competition report of the MSEC and send, by email, results &amp; action plans to marketing manager, sales manager, commercial director &amp; EVPs</li><li>Assess &amp; Follow up on the stock and sales reports versus forecast weekly for regular items and offers and share them, by email, with Production supervisors and manager, marketing manager, sales manager and commercial director</li><li>Extract data of brand s performance versus last year and the forecast</li><li>Analyze the data of sales and old trade deals and discuss with sales manager to generate monthly trade offers</li><li>Prepare all needed materials to ensure the production consumer offers, generate quota per salesman and follow up on appropriate execution, analyze and report results &amp; deviations</li><li>Coordinate with senior graphic designer and marketing agency to execute Point Of Sale Materials</li><li>For new launches and campaigns, prepare price fishing report &amp; conduct market research to set the positioning of the new item among competitors. Discuss price structure with the sales manager and propose it to commercial director for approval</li><li>Conduct weekly market visit to check the situation and take necessary actions when needed</li><li>Fill a report after the visit, send it by email to marketing manager, MSEC, commercial director &amp; EVPs, and coordinate with the MSEC to ensure proper implementation of corrective actions</li><li>Check &amp; approve monthly Facebook/Instagram posts in coordination with the senior graphic designer</li><li>Organize monthly budget spent on social media</li><li>Attend local exhibition, take customer feedback, represent the company and make communication that meets with the brand s image and guidelines</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>Bachelor degree in Marketing or any related field</li><li>At least 4 years of experience in the food industry</li></ul>

<p>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry.</p><p>Develop and implement comprehensive marketing strategies to achieve business objectives.</p><p>Conduct market research to identify trends, customer needs, and competitor strategies.</p><p>Create and manage annual marketing budgets and allocate resources effectively.</p><p>Oversee brand positioning, ensuring consistency across all marketing channels.</p><p>Manage and evolve the company s visual identity, including packaging design, advertising, and digital presence.</p><p>Develop strategies to increase brand equity and consumer loyalty.</p><p>Plan &amp; execute product launches including creating marketing collateral, coordinating campaigns &amp; engaging sales team</p><p>Work with R&amp;D and production teams to align product development with market demands.</p><p>Analyze product performance and develop strategies to improve market share.</p><p>Manage the company s online presence, including website, social media platforms, and e-commerce initiatives.</p><p>Plan and execute digital campaigns using AI &amp; latest marketing trends to drive traffic and conversions.</p><p>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics.</p><p>Partner with the sales team to develop promotional materials, sales tools, and presentations.</p><p>Provide insights on consumer behavior and industry trends to support sales strategies.</p><p>Track and evaluate marketing campaign performance through KPIs and ROI analysis.</p><p>Generate regular reports to present key findings and recommendations to stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration with emphasis in marketing - MBA degree is a plus</p><p>Marketing/Social media certifications</p><p>10+ years of experience in a similar role - F&amp;B industry is mandatory</p><p>Proven track record of developing successful marketing campaigns and achieving measurable results</p><p>Strong leadership and team management skills.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Ability to analyze sales data and market trends.</p><p>Problem-solving and decision-making abilities.</p>