Food industries engineer Jobs

<p><h4>Job description</h4> <p>We are seeking a skilled and passionate barista – specialty hot drinks to join our hospitality team. The ideal candidate will have a strong knowledge of specialty coffee and hot beverage preparation, with a passion for delivering high-quality drinks and exceptional guest experiences.</p> <p>The barista will be responsible for preparing and serving a range of specialty coffees, signature hot drinks, teas, and other crafted beverages, while maintaining consistency, presentation, and quality throughout service. The successful candidate should be confident working in a high-volume environment and have excellent attention to detail.</p> <h4>Key responsibilities:</h4> <ul> <li>Prepare and serve high-quality specialty coffee and hot beverages according to established recipes and presentation standards.</li> <li>Prepare espresso-based beverages including espresso, americano, cappuccino, latte, flat white, macchiato, mocha, and other specialty drinks.</li> <li>Prepare and execute signature hot drinks, including seasonal and creative beverage recipes.</li> <li>Create and maintain high-quality latte art where required.</li> <li>Demonstrate strong knowledge of espresso extraction, milk steaming, texturing, and temperature control.</li> <li>Produce consistent and high-quality drinks while maintaining appropriate speed during busy service periods.</li> <li>Prepare specialty teas, hot chocolate, chai, matcha, and other non-coffee hot beverages as required.</li> <li>Follow standard recipes, portion sizes, preparation methods, and presentation guidelines.</li> <li>Maintain a clean, organised, and fully stocked barista station throughout service.</li> <li>Operate and care for espresso machines, grinders, brewing equipment, and other beverage equipment correctly.</li> <li>Carry out daily opening and closing procedures, including equipment cleaning and calibration.</li> <li>Monitor coffee, milk, syrups, garnishes, cups, and other beverage supplies and communicate replenishment requirements.</li> <li>Minimise product waste while maintaining quality and consistency.</li> <li>Follow all food safety, hygiene, health, and safety procedures.</li> <li>Ensure all beverages are presented according to the concept's quality and aesthetic standards.</li> <li>Work closely with the service and kitchen teams to ensure smooth and efficient operations.</li> <li>Assist with the development and testing of new specialty beverages and seasonal drink menus when required.</li> <li>Maintain a professional appearance, positive attitude, and high level of personal hygiene at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>2 years' experience as a barista in a specialty coffee shop, premium restaurant, hotel, café, or high-end hospitality environment.</li> <li>Strong knowledge of specialty coffee preparation and espresso-based beverages.</li> <li>Proven ability to operate and maintain professional espresso machines and grinders.</li> <li>Strong milk steaming, texturing, and latte art skills.</li> <li>Experience preparing signature and specialty hot beverages.</li> <li>Knowledge of coffee beans, roast profiles, extraction, and basic coffee brewing principles.</li> <li>Good understanding of food safety and hygiene standards.</li> <li>Excellent customer service and communication skills.</li> <li>Ability to work efficiently under pressure in a high-volume environment.</li> <li>Strong attention to detail and commitment to consistency.</li> <li>Professional grooming and presentation.</li> <li>Fluent English communication skills; additional languages are an advantage.</li> <li>Barista or specialty coffee certification is preferred.</li> </ul> <h4>About the company</h4> <p>Sihamco is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At Sihamco, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under Sihamco are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, Sihamco not only sets — but consistently surpasses — global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures: The Groves, Zodiac Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, Sihamco continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At Sihamco, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages – aligned with market standards and experience</li> <li>Visa (1 year temp) & flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development & internal promotions – grow with us across departments and seasons</li> <li>Creative & collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, Sihamco offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p>Develop and execute logistics plans that support production schedules, customer delivery requirements, and supply chain efficiency. Coordinate closely with procurement, production, customer service, and warehouse teams to ensure seamless material flow. Suggest improvements within the logistics department in terms of warehousing, workshop, or any submerged function. Manage the workflow of the workshop process to avoid any delays and ensure efficient deliveries. Coordinate with the team for GPS tracking, making sure the deliveries are cost and time efficient. Monitor daily logistics activities and resolve issues related to delays, routing, and delivery schedules. Manage inbound transportation of raw materials, packaging materials, and imported items. Work with suppliers and freight forwarders to ensure timely pickups, shipments, and customs clearance. Track shipments and communicate expected arrival times to warehouse and production teams. Plan and schedule dispatch of finished goods to customers and distributors. Optimize transport routes and load planning to reduce cost and delivery time. Manage relationships with local and international transport providers, freight forwarders, and 3PL logistics partners. Conduct performance reviews based on KPIs (on-time delivery, service quality, claims, cost). Ensure all logistics operations comply with relevant food safety standards Maintain documentation for traceability, transport compliance, and regulatory audits. Ensure proper hygiene and temperature control during transportation products. Develop and monitor logistics KPIs (OTD, freight cost per ton, freight utilization, transport lead times). Analyze logistics costs and implement cost-saving initiatives without compromising product quality or service levels. Prepare monthly logistics performance reports for management. Act as the key interface between logistics and warehouse, production planning, procurement, and customer service. Provide accurate and timely delivery schedules to internal teams. Support Sales and Customer Service with logistics-related information to ensure smooth order fulfillment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Logistics, Supply Chain Management, Business Administration, or a related field. 5-7 years of experience as a Logistics Supervisor in the F&amp;B manufacturing industry. Strong knowledge of logistics operations, transportation, and inventory management. Excellent problem-solving, analytical, effective communication and interpersonal skills. Strong leadership and team management abilities. Ability to work flexible hours and respond to emergencies as needed.</p>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. Hospitality or hotel management education is an advantage. Excellent communication and interpersonal skills. Fluent English; Arabic and French are strong advantages. Professional appearance and excellent personal presentation. Strong customer-service and problem-solving skills. Ability to remain calm and professional under pressure. Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. Strong attention to detail and ability to multitask. Positive attitude, teamwork, and a genuine passion for hospitality. Key Competencies Luxury guest service Communication skills Guest complaint handling Attention to detail Teamwork Professionalism Problem solving Upselling skills Cash and payment handling Time management Cultural awareness Confidentiality and discretion</p>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.</p><p><strong>Key Competencies</strong><br>Luxury guest service<br>Communication skills<br>Guest complaint handling<br>Attention to detail<br>Teamwork<br>Professionalism<br>Problem solving<br>Upselling skills<br>Cash and payment handling<br>Time management<br>Cultural awareness<br>Confidentiality and discretion</p>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.<br><br><strong>Key Competencies</strong><br>Luxury guest service<br>Communication skills<br>Guest complaint handling<br>Attention to detail<br>Teamwork<br>Professionalism<br>Problem solving<br>Upselling skills<br>Cash and payment handling<br>Time management<br>Cultural awareness<br>Confidentiality and discretion</p>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. Hospitality or hotel management education is an advantage. Excellent communication and interpersonal skills. Fluent English; Arabic and French are strong advantages. Professional appearance and excellent personal presentation. Strong customer-service and problem-solving skills. Ability to remain calm and professional under pressure. Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. Strong attention to detail and ability to multitask. Positive attitude, teamwork, and a genuine passion for hospitality.</p><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview We're looking for a Full Stack Developer who's equally comfortable maintaining and extending legacy .NET applications as they are building modern React frontends and cloud-native services. You'll work across the full stack from SQL Server stored procedures to PostgreSQL schemas to React components and use AI tools as a natural part of how you work every day. This is a hands-on engineering role with real ownership. You'll collaborate closely with the product and QA teams, contribute to architecture decisions, and help the team navigate the ongoing transition from legacy systems to modern infrastructure.</p><p>What You'll Do</p><ul><li>Maintain, debug, and extend legacy .NET Framework applications and their SQL Server databases</li><li>Build new features in our modern stack: React frontends backed by .NET Core or Node APIs with PostgreSQL</li><li>Design and optimize SQL Server and PostgreSQL schemas, queries, and stored procedures</li><li>Use AI coding tools (GitHub Copilot, Claude, Cursor, or similar) to accelerate development and code review</li><li>Write clean, testable code and participate in code reviews</li><li>Work with QA to ensure quality across both legacy and modern surfaces</li><li>Document technical decisions and contribute to internal knowledge sharing</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Solid experience with nodeJS and typescript/javascript + AI</li><li>Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations</li><li>Comfortable reading, maintaining, and refactoring older codebases without breaking things</li><li>Modern Stack - Production experience with React (hooks, component architecture, state management)</li><li>Familiarity with .NET Core / .NET 6+ or equivalent modern backend frameworks</li><li>PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar)</li><li>Understanding of REST API design and integration patterns</li><li>AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar)</li><li>Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation</li><li>Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out</li><li>Uses AI to move faster without sacrificing quality or understanding</li><li>General - Strong problem-solving instincts and attention to detail</li><li>Good communication you can explain technical trade-offs to non-technical stakeholders</li><li>Comfortable working in environments where legacy and modern systems coexist</li><li>Nice to Have - Experience with cloud platforms (Azure, AWS, or GCP)</li><li>Familiarity with DevOps practices: CI/CD pipelines, containerization (Docker), infrastructure as code</li><li>Background in regulated or government-adjacent industries</li><li>Experience with TypeScript</li></ul>

Accounting Department | Full-time, Onsite - Beirut <br> <br>About the Role <br>We are hiring a Cost & Inventory Control Manager to join the Accounting team. This role owns the full cost-and-inventory cycle , from production costing through purchasing , and acts as the bridge between operations data and financial reporting. The role is based onsite in Beirut, with the possibility of shifting to a hybrid/remote arrangement later once processes are established. <br> <br>Key Responsibilities <br> <br>Oversee production costing: build and maintain standard costs, track cost variances, and report on production cost performance. <br>Manage inventory control: monitor stock accuracy, reconcile physical vs. system inventory, and investigate discrepancies. <br>Lead purchasing oversight: review purchase orders, evaluate supplier pricing, and ensure procurement aligns with cost targets. <br>Partner with the accounting team on month-end close items related to inventory valuation, COGS, and cost accruals. <br>Identify and flag process gaps in the costing, inventory, or purchasing workflow, and recommend fixes. <br>Maintain documentation and controls around inventory and cost accounting in line with company policy. <br>Provide regular reporting to finance leadership on cost trends, inventory health, and purchasing performance. <br> <br>Requirements <br> <br>Bachelor's degree in Accounting, Finance, Industrial Engineering, or related field. <br>3–5+ years of experience in cost accounting, inventory control, or purchasing (ideally in food & beverage, retail, or manufacturing). <br>Fluent in French (spoken and written) , required. <br>Strong Excel skills; experience with ERP/accounting systems (e.g., Enquest, SAP, Oracle, or similar) preferred. <br>Detail-oriented, analytical, and able to translate operational data into financial insight. <br>Able to work onsite full-time in Beirut. <br> <br>To Apply: Send your CV to

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Server confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br>●Striving to make every meal truly memorable for our guests by serving up hight standards with our signature flare<br>●Owning your kitchen keeping it well stocked and making sure it’s always a clean and safe place to work<br>●Minimising waste and keeping your supervisor or duty manager in the loop about any unsafe equipment, low supplies, or safety incidents<br>●Taking on ad-hoc duties to keep the service running smoothly<br>What We need from you:<br>●The flexibility to work night, weekend, and holiday shifts&nbsp;<br>●Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language&nbsp;<br>●Great communication – you’ll be warm, welcoming, and easy to talk to&nbsp;<br>What you can expect from us:<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing<br>&nbsp;framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br><br> </div>

<p>Make sure that the hostess desk is organized and ready for operation (telephone, reservation system, etc.). Answer and greet the calling guest in a lively tone mentioning clearly the name of the restaurant. Ask for the name of reservation, date of reservation, type of reserved area (indoor or outdoor), number of persons and telephone number, and enter all guest information on the reservation system. Make sure whoever calls first for reservation has the priority and whoever comes first is served first. In case any interference by Owners, the Floor and the Hostesses should be informed before 1 hour of guest arrival to set the new layout. Inform Owners of Top VIP reservations (Minister, Prime Minister, etc.). Call the guest for confirmation on their reservation during Sundays, holidays and peak hours. Call the guest for confirmation of arrival in case guest exceeds the time of arrival 30 minutes from his/her reservation (especially during Sundays, holidays and peak hours). Greet guests with a smile as they arrive the restaurant and ask them about their reservation. Check reservation and table number on the reservation system. In case of walk-in guest and there is availability in restaurant, the hostess should ask guest of preferred seating (depending on availability). In case of walk-in guest and no availability in restaurant, the hostess should register properly the name of the walk-in guest, number of persons and telephone number, and seat him politely in the waiting area. Ask guest about coat help during winter and give the guest locker ticket number. Ask guest if he/she likes to choose the fish first or escort him/her to the table and then choose the fish. Introduce the guest to his server. Upon the guest leaving the restaurant, hostess should thank the guest for his/her visit with a smile, offer him/her candies and bit him/her a farewell. Maintain detailed knowledge of menu and set menus. Report any customer complaint (food or service) to the Floor Manager/Assistant Floor Manager/Team Leader on a daily basis. Always inform Floor Manager/Assistant Floor Manager/Team Leader when leaving the floor during working hours for any reason. Maintain high personal appearance and hygiene standards (hair well kept and groomed; . light and natural make-up; light colors polish; uniform clean, ironed and well-maintained; rocky black shoes) Fluent in Arabic / English / French</p>

<p>A leading Lebanese industrial company with an established international presence is looking for an experienced and results-driven General Manager to lead its business operations, drive sustainable growth, and strengthen its position in local and international markets.</p><p>Key Responsibilities</p><ul><li>Develop and execute the company s overall business strategy and growth plans.</li><li>Take full responsibility for P&amp;L, revenue growth, profitability, budgets, and financial performance.</li><li>Lead and oversee Sales, Operations, Production, Engineering, Finance, Supply Chain, HR, and After-Sales functions.</li><li>Develop and expand international markets through distributors, agents, strategic partners, and key accounts.</li><li>Drive business development and identify new market and revenue opportunities.</li><li>Build and maintain strong relationships with major customers and international partners.</li><li>Monitor operational efficiency, production performance, quality, costs, and delivery.</li><li>Lead strategic initiatives related to product development, R&amp;D, automation, and continuous improvement.</li><li>Ensure effective project execution from customer order through installation, commissioning, and after-sales support.</li><li>Establish and monitor KPIs across departments and ensure accountability for results.</li><li>Lead, develop, and motivate a high-performing management team.</li><li>Ensure effective risk management, compliance, and implementation of company policies and procedures.</li><li>Represent the company with major customers, suppliers, partners, and other key stakeholders internationally.</li><li>Provide regular performance reports and strategic recommendations to the ownership/Board.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Bachelor s degree in Engineering, Business Administration, Industrial Management, or a related field.</li><li>12 15+ years of progressive professional experience, including at least 5 years in a senior management position such as General Manager, Business Unit Director, Country Manager, Commercial Director, or equivalent.</li><li>Proven experience in industrial manufacturing, machinery, automation, food-processing equipment, packaging machinery, or a related capital-equipment industry.</li><li>Strong track record in P&amp;L management, business growth, profitability, and strategic planning.</li><li>Solid experience in international B2B sales and business development.</li><li>Demonstrated experience managing international distributors, agents, key accounts, and strategic partnerships.</li><li>Strong understanding of manufacturing, operations, supply chain, engineering, and after-sales activities.</li><li>Excellent financial and commercial acumen.</li><li>Strong leadership and people-management skills.</li><li>Ability to manage multidisciplinary teams and drive performance across different functions.</li><li>Strong negotiation, communication, and decision-making skills.</li><li>Willingness and ability to travel internationally as required.</li><li>Fluent English is mandatory; Arabic is required. French is considered an advantage.</li><li>MBA or Master s degree is a strong advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Fine Dining Restaurant Managers will lead the front-of-house operation of a premium, ever-evolving dining concepts, delivering an exceptional guest experience within a dynamic seasonal destination.<br> The role requires a strong understanding of luxury hospitality, refined service standards, and the ability to adapt to a concept centred around Mediterranean / American cuisine .<br> The successful candidate will be a confident and inspiring leader, responsible for driving service excellence, developing high-performing teams, and ensuring every aspect of the guest journey reflects the highest standards of quality, sophistication, and hospitality.<br> The role is based in Riyadh, Saudi Arabia for a 6-7 month period.<br> 1. Fine Dining Operations Management Oversee day-to-day operations to ensure a seamless, elegant, and refined dining experience.<br> Maintain high standards for food quality, presentation, authenticity, and menu consistency, with special emphasis on traditional and upscale Lebanese dishes.<br> Ensure strict compliance with food safety, hygiene, and fine dining service protocols.<br> Coordinate with the Executive Chef on menu development, seasonal offerings, and premium Lebanese ingredients.<br> Manage inventory of specialty Middle Eastern ingredients, wines, and premium products.<br> 2. Leadership &amp; Staff Development Lead by example with a strong, positive leadership style that inspires professionalism and excellence.<br> Recruit, train, and mentor front-of-house and back-of-house staff in fine dining etiquette, Lebanese culinary knowledge, and guest-focused service.<br> Conduct regular performance evaluations and coaching sessions to maintain a high-performing team.<br> Foster a respectful, motivated, and service-oriented culture.<br> Ensure staff adhere to refined table service techniques, wine pairing standards, and cultural hospitality practices.<br> 3. Guest Experience and Hospitality Create a warm, welcoming, and culturally rich atmosphere that reflects the spirit of Lebanese hospitality.<br> Engage with guests to ensure exceptional service, personal attention, and elegant problem resolution.<br> Handle VIP reservations, special occasions, and premium guest experiences with care and discretion.<br> Address guest concerns promptly and professionally to maintain an elevated dining reputation.<br> 4. Financial &amp; Administrative Management Oversee budgeting, forecasting, and financial reporting to ensure profitability.<br> Monitor food, beverage, and labor costs while maintaining fine dining quality standards.<br> Negotiate with premium suppliers of Lebanese wines, spices, meats, and specialty products.<br> Manage POS systems, payroll, scheduling, and vendor invoicing.<br> 5. Marketing &amp; Brand Representation Support marketing initiatives that highlight upscale Lebanese cuisine, cultural dining experiences, and seasonal menus.<br> Maintain strong online and community presence, including reputation management on review platforms.<br> Plan and oversee special events such as Lebanese wine tastings, cultural nights, and chef’s table experiences.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> +5 years proven experience as a Restaurant Manager in a fine dining environment.<br> Strong leadership capabilities with a track record of building and managing high-performing teams.<br> In-depth knowledge of Mediterranean or American cuisine, cultural dining rituals, and menu elements.<br> Exceptional communication, interpersonal, and conflict-resolution skills.<br> Ability to maintain composure and professionalism in a high-pressure, luxury environment.<br> Flexible availability, including evenings, weekends, and holidays.<br> Hospitality or business management education preferred.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

ERP Operations Manager – Lebanon <br>Location: Beirut, Lebanon <br>Employment Type: Full-time <br>Industry: ERP / Software Implementation / Technology Consulting <br>Reporting To: General Manager <br>About the Employer <br>The Employer is a leading ERP implementation partner in Lebanon, delivering tailored business solutions to clients across various industries. Their mission is to help organizations streamline operations, improve efficiency, and achieve sustainable growth through world-class ERP systems, with a strong focus on Odoo implementation and business process optimization. <br>Job Summary <br>We are seeking an experienced and highly organized ERP Operations Manager to oversee the successful execution of multiple Odoo ERP projects and manage a team of ERP Functional Consultants. <br>The ideal candidate will be responsible for coordinating project activities, monitoring project performance, allocating resources, supervising consultants, managing client escalations, and ensuring that all implementations are delivered according to agreed timelines, budgets, quality standards, and client expectations. <br>The ERP Operations Manager will serve as a key link between the General Manager, project teams, technical developers, consultants, and clients, ensuring effective communication and smooth execution across the organization's ERP operations. <br>Key Responsibilities <br>1. ERP Project Management & Oversight <br>• Oversee multiple Odoo ERP implementation projects simultaneously from initiation through post-go-live support. <br>• Monitor project scope, timelines, deliverables, resources, risks, and overall performance. <br>• Ensure projects remain aligned with agreed business requirements, implementation methodology, and commercial objectives. <br>• Establish priorities and coordinate activities across multiple concurrent projects. <br>• Identify project delays, risks, scope changes, and resource constraints and take corrective action. <br>• Escalate critical issues to the General Manager with clear analysis and recommended solutions. <br>2. Team Management & Supervision <br>• Lead, supervise, and support a team of ERP Functional Consultants and project team members. <br>• Assign consultants to projects based on workload, expertise, availability, and project requirements. <br>• Monitor individual and team performance, productivity, utilization, and deliverables. <br>• Conduct regular project and team meetings to review progress, challenges, and priorities. <br>• Provide coaching, mentoring, and professional development to consultants. <br>• Establish and maintain clear performance expectations, KPIs, and quality standards. <br>• Identify training needs and support continuous improvement of the consulting team. <br>3. Project Planning & Resource Allocation <br>• Develop and maintain project plans, implementation schedules, milestones, and resource requirements. <br>• Ensure appropriate allocation of functional and technical resources across projects. <br>• Balance competing project priorities and optimize team utilization. <br>• Anticipate upcoming resource requirements and coordinate staffing accordingly. <br>• Monitor consultant workload to prevent bottlenecks and ensure timely project delivery. <br>4. Client & Stakeholder Management <br>• Maintain oversight of key client relationships throughout the implementation lifecycle. <br>• Support consultants in handling complex client requirements, escalations, and difficult situations. <br>• Participate in important client meetings, project kick-offs, steering committees, and progress reviews. <br>• Ensure client expectations are clearly understood, properly managed, and aligned with the agreed project scope. <br>• Act as the escalation point for major functional, operational, or project-related issues. <br>• Ensure high levels of client satisfaction and support long-term client relationships. <br>5. ERP Implementation Quality Control <br>• Ensure consultants follow established Odoo implementation methodologies, processes, and documentation standards. <br>• Review and monitor requirements gathering, business process analysis, configuration, testing, training, and go-live activities. <br>• Ensure functional specifications and project documentation are complete and accurate. <br>• Oversee UAT preparation, issue tracking, validation, and resolution. <br>• Conduct quality reviews and project health checks throughout the implementation lifecycle. <br>• Ensure proper handover from implementation to post-go-live support. <br>6. Coordination with Technical Teams <br>• Coordinate closely with developers, technical consultants, and other technical resources. <br>• Ensure functional requirements are clearly translated into technical specifications. <br>• Prioritize and monitor customization and development requests across projects. <br>• Facilitate communication between functional and technical teams to resolve implementation issues. <br>• Ensure customizations remain aligned with business requirements and project scope. <br>• Monitor development dependencies and their impact on project timelines. <br>7. Operational & Performance

Position: Branch Manager <br>Reports To: District Manager / Area Manager <br> <br>Job Summary <br>The Branch Manager is responsible for the overall management of the branch by ensuring the efficient day-to-day operation of all departments, maintaining high standards of customer service, product quality, cleanliness, inventory control, and team performance. The role ensures compliance with company procedures, supports operational excellence, and maintains effective communication with the Area Manager. <br> <br>Key Responsibilities <br>Branch Operations <br>• Oversee the daily operations of all branch departments, including the sales floor, kitchen, warehouse, sales, and cleaning. <br>• Ensure smooth and efficient branch operations at all times. <br>• Receive each shift in good operational condition and ensure proper shift handover. <br>• Verify that all displays, workstations, and service areas are properly arranged and maintained. <br>• Ensure refrigerators and freezers are operating within the required temperature standards. <br>• Ensure all stations, back-of-house areas, customer areas, outdoor areas, and customer restrooms remain clean, organized, and in excellent condition throughout the day. <br>• Ensure dispensers are always supplied with the required paper products. <br> <br>Team Management <br>• Distribute work among employees and follow up on task execution. <br>• Monitor employee attendance, punctuality, discipline, and compliance with company grooming standards, including proper uniform and personal appearance. <br>• Ensure employees clearly understand their duties and responsibilities. <br>• Prevent overlap or interference between employees' assigned responsibilities. <br>• Train new employees and support the development of the existing team. <br>• Supervise the cleaning team and ensure cleaning duties are continuously performed. <br>• Ensure cleaning materials and detergents are used according to company instructions. <br>• Perform the Supervisor's duties whenever required in their absence. <br> <br> <br> <br> <br> <br> <br>Customer Service & Quality <br>• Welcome customers professionally and ensure respectful communication among employees. <br>• Process online, delivery, and pickup orders accurately, ensuring timely preparation, proper coordination with the kitchen and delivery team, and accurate billing and order handover. <br>• Ensure product quality before products are displayed or sold. <br>• Follow up on customer satisfaction and resolve complaints or misunderstandings promptly and professionally. <br>• Ensure no customer leaves the branch dissatisfied. <br>• Maintain cleanliness and food safety standards throughout the branch. <br> <br>Inventory & Stock Control <br>• Follow up on special customer orders and pending orders. <br>• Ensure opening inventories are completed and inventory shortages are properly identified. <br>• Supervise inventory procedures in accordance with company requirements. <br>• Monitor paper and packaging stock in the warehouse and ensure the availability of essential materials. <br>• Coordinate with the warehouse dispatch representative to ensure timely supply of materials. <br>• Ensure the weekly warehouse inventory is completed accurately and submitted on time. <br>• Verify that received warehouse deliveries match the weekly inventory. <br>• Monitor and verify that the Supervisor completes all scheduled inventory counts, stock replenishment activities, and daily cake display orders accurately and within the required timelines. <br>• Ensure display refrigerators remain fully stocked throughout operating hours. <br> <br>Cash Control <br>• Monitor cashiers and ensure receipts are issued correctly for every transaction. <br>• Closely monitor voucher reconciliation between cash registers and sales counters. <br>• Follow up to ensure online, delivery, and pickup orders are processed accurately, with timely preparation, proper coordination between the kitchen and delivery team, accurate billing, and correct order handover. <br>• Close cash registers daily. <br>• Submit expense vouchers to the Area Manager. <br>• Send the daily cash report to the Accounting Department at each closing. <br> <br>Communication & Administration <br>• Maintain continuous communication with the Supervisor regarding floor operations. <br>• Report maintenance issues affecting the branch to the Area Manager. <br>• Immediately report quality concerns and emergency situations to the Area Manager. <br>• Monitor diesel consumption and meter readings during refueling. <br>• Follow up with external suppliers (such as gas and water providers) and verify received quantities. <br>• Ensure company rules, regulations, and operational procedures are consistently applied fairly across all employees. <br>• Ensure closing procedures are completed correctly and on time. <br> <br> <br> <br> <br>Requirements <br>• Bachelor's degree in Business Administration, Hospitality Management, or a related field. <br>• Minimum 2 years of experience in a managerial or supervisory role within the Food & Beverage (F&B) industry. <br>• Strong leadership and team management skills. <br>• Excellent communic

General Duties: <br>• Control the outlets in terms of cost, wastage, pilferage, and efficiency. <br>• Acting as the first point of contact and liaising with Finance department in case of <br>F&B revenue and cost matters. <br>• Ensure that all recipes implemented in the kitchen are the same as the system to avoid variance. <br>• Check and verify discounts, complimentary sales in the POS systems. <br>• Check and verify any happy hours promotions. <br>•Check and verify for any lost postings (GRNs, Credit notes etc.) <br>•Responsible for Data Entry of All Cost Control records in the company. <br>•Responsible for all purchases and suppliers cost analysis and comparison. <br>•Sort and organize all invoices per Supplier and Purchase date. <br>•Enter All Invoices into Omega System. <br>•Continuously study weaknesses in F&B controls and provide suggestions for improvements. <br>•Ensure Daily Production, inventory and kitchen requisition forms are monitored as per quantities produced vs quantities sold per branch. <br>•Entering Daily Production and Requisition into Omega System. <br>•Handle all Kitchen Transactions related to receiving goods, transfer of goods, and production of goods. <br>•Monitor daily input of stock movement from-to branches (purchasing, receiving, issuing, transfers). <br>into computer system on a cost basis. <br>•Analyze inventory and ensure prohibition of theft. <br> <br>Menu Costing: <br>•Responsible for Menu Pricing and Costing. <br>•Responsible for Costing and Pricing of New Items. <br>•Analyzes food and beverage costs weekly. <br>•Ensure all items are up to date on all POS Systems for all group brands. <br> <br>Managerial Responsibilities: <br>•Recommending cost-saving measures to upper management. <br>•Manage the proper reduction and forecast of fixed cost, variable cost, direct cost, and indirect cost. <br>•Approve invoices and statements for purchase prices as detailed from purchasing

Department: Operations / Central Kitchen <br>Reports To: Head Chef <br>Location: Fanar Factory <br>Schedule: 6:00 am – 2:00 pm / 2:00 pm – 11:00pm <br> <br>Job Purpose <br>The Order Controller is responsible for coordinating customer orders between the branches and the central kitchen, ensuring accurate order processing, timely production, and high customer satisfaction. The role requires close communication with branch teams, the kitchen, and customers to ensure every order meets the requested specifications and quality standards. <br> <br>Key Responsibilities <br>• Act as the primary link between all branches and the central kitchen regarding customer orders. <br>• Receive customer orders submitted by branches and accurately transfer all details to the kitchen. <br>• Organize, prioritize, and schedule orders based on delivery or pickup times. <br>• Monitor the progress of orders throughout the production process to ensure timely completion. <br>• Verify that completed orders match the customer's requested specifications before dispatch. <br>• Coordinate with the Head Chef and kitchen team to resolve any issues or changes related to orders. <br>• Contact customers after order completion or delivery to confirm that the order was received as requested. <br>• Address customer concerns promptly and coordinate corrective actions when necessary. <br>• Track customer feedback and recurring issues, reporting trends to management. <br>• Work proactively to reduce customer dissatisfaction by ensuring order accuracy and efficient communication. <br>• Maintain accurate records of orders, customer interactions, and follow-up activities. <br>• Collaborate with branches and kitchen staff to continuously improve order flow and customer experience. <br> <br> <br>Qualifications & Skills <br>• Previous experience in customer service, food & beverage, operations, or order coordination is preferred. <br>• Strong organizational and multitasking skills. <br>• Excellent verbal communication and customer service abilities. <br>• High attention to detail and accuracy. <br>• Ability to work under pressure and manage multiple orders simultaneously. <br>• Proficient in Microsoft Office and order management/POS systems. <br>• Strong problem-solving skills and ability to coordinate across multiple departments

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Essential Duties and Responsibilities</strong></span></span></p><br><ul><li><p><span><span>Conducts inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking&nbsp;</span></span></p><br></li><li><p><span><span>Meets and greets VIPs</span></span></p><br></li><li><p><span><span>Handles all Complaints</span></span></p><br></li><li><p><span><span>Ensures working of all Front Office Policies and Procedures</span></span></p><br></li><li><p><span><span>Ensures effective shift hand-over</span></span></p><br></li><li><p><span><span>Be knowledgeable of Front Office systems and knows back up procedures and system recovery procedures</span></span></p><br></li><li><p><span><span>Efficient check in and checkout process</span></span></p><br></li><li><p><span><span>Reviews and monitors early morning wake up procedures</span></span></p><br></li><li><p><span><span>Posts room charges</span></span></p><br></li><li><p><span><span>Maintains correct guest registration cards</span></span></p><br></li><li><p><span><span>Maintains special programs (e.g. frequent flyer; priority club)</span></span></p><br></li><li><p><span><span>Effective management of incoming and outgoing calls</span></span></p><br></li><li><p><span><span>Maintains current Hotel information</span></span></p><br></li><li><p><span><span>Provides information on memberships</span></span></p><br></li><li><p><span><span>Communicates problems, resolved or unresolved to your Supervisor at shift change over and document in log book</span></span></p><br></li><li><p><span><span>Completes knowledge of all room types, hotel matrix, and facilities</span></span></p><br></li><li><p><span><span>Reviews arrival lists and anticipate needs</span></span></p><br></li><li><span><span>Operates communication equipment</span></span></li><li><span><span>Accesses and uses rooms computer programs</span></span></li><li><p><span><span>Conducts Credit card checks</span></span></p><br></li><li><p><span><span>Ensures staff adhere to Standards and Procedures for cash handling</span></span></p><br></li><li><p><span><span>Maintains own cash float</span></span></p><br></li><li><p><span><span>Corrects banking&nbsp;</span></span></p><br></li><li><span><span>Updates Guest History Maintenance</span></span></li><li><p><span><span>Prepares contingency reports</span></span></p><br></li><li><p><span><span>Staff Supervision of Night staff: Contractors; Porters, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed</span></span></p><br></li><li><span><span>Oversees the Night Audit Function</span></span></li><li><p><span><span>Develops, updates and trains standards and procedures&nbsp;</span></span></p><br></li><li><p><span><span>Produces Revenue Reports</span></span></p><br></li><li><p><span><span>Performs file backup maintenance</span></span></p><br></li><li><p><span><span>Reviews all audits and reconciliation of daily sales transactions of front office and all outlets, balancing all cash registers and reporting discrepancies to Line Managers</span></span></p><br></li><li><p><span><span>Week end and Month end reports completed in line with policy</span></span></p><br></li><li><p><span><span>Advises Line Managers of recurring errors</span></span></p><br></li></ul><span><span><strong>2. REQUIRED QUALIFICATIONS</strong></span></span><p><span><span><strong>Education:</strong></span></span></p><br><p><span><span>Bachelor's Degree</span></span></p><br><p><span><span><strong>Skills:</strong></span></span></p><br><p><span><span>Microsoft Office tools</span></span><br><span><span>Microsoft Excel&nbsp;</span></span></p><br><p><span><span>Fidelio/Opera</span></span><br><span><span>Holidex Plus</span></span><br><span><span>Micros</span></span></p><br><p><span><span><strong>Experience:</strong></span></span></p><br><p><span><span>2 to 4 years</span></span></p><br><p><span><span><strong>Competencies:</strong></span></span></p><br><p><span><span>Customer Service Orientation</span></span><br><span><span>Problem-Solving/Decision Making</span></span><br><span><span>Planning/Organizing</span></span><br><span><span>Adaptability/Flexibility</span></span><br><span><span>Developing others</span></span><br>&nbsp;</p><br><strong>What we offer</strong><br>We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.<br>Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.<br>&nbsp;<br><br> </div>