Glass Technician Jobs in Lebanon
645 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b><span>Our Opportunity</span></b> <br><br>We are seeking a talented AI Engineer to join our team. You will be responsible for applying the latest techniques to build and deploy enterprise machine learning models across multiple domains. As a highly capable Research and Development Engineer, you will be passionate about data science and machine learning and driven to make an impact.<br><br><b><span>To Be Successful in The Role You Will Need</span></b><br><br>To possess many but not necessarily all the below:<br><br></span><ul><li><span>A master’s degree in a STEM subject or equivalent practical experience.<br></span></li><li><span>3+ years of industrial experience in the areas of machine learning, computer vision, natural language processing, or data mining.<br></span></li><li><span>Fluency in Python development, backed by practical experience using machine learning libraries like pandas, PySpark, NumPy, SciPy, scikit-learn, Keras, PyTorch, TensorFlow, or equivalent.<br></span></li><li><span>Hands-on experience with advanced NLP techniques such as BERT, transformers, and others.<br></span></li><li><span>Proficiency in using modern search libraries (preferably Elasticsearch).<br></span></li><li><span>Technical experience in deploying cloud-native solutions (AWS, Azure, GCP).<br></span></li><li><span>Practical experience in MLOps with a proven record of maintaining and supporting your models in production environments.<br></span></li><li><span>A demonstrated ability to exercise technical judgment in solving complex challenges.<br></span></li><li><span>Ability to function as an influential member of a highly integrated team composed of both technical and non-technical members.<br></span></li></ul>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect, and inclusion. <br><br>Are you interested to work with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!<br><br><br><br> </div>
<p>Job Duties:<br> - Prepare orders and deliver to delivery and reception supervisor every morning and sometimes afternoon in case any truck comes early<br> - Follow up the cleanliness of the warehouse daily<br> - Prepare list of items needed to warehouse in order to have full quantities to avoid any missing products needed to preparation<br> - Checkup dates of products needed to be loaded by FIFO<br> - Prepare Cash van inventory every 2 weeks for four drivers <br> - Prepare Near expiry and surplus drivers inventory weekly and send it by mail to accounting department<br> - Prepare Local inventory by counting all items existing in the warehouse monthly in the low season and yearly at the end of each year<br> - Received returns from warehouse keeper and distribute to the right place<br> - Check goods needed to be repaired with changing boxes and cartons <br> - Fix boxes and repair offers to be able to be sent to market<br> - Follow up damaged products from porters and check if we can fix</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years' experience in similar position</li><li>Basic Computer skills</li></ul>
Job Responsibilities
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<br> Post jobs and screen resumes
<br> Schedule interviews and guide new hires through onboarding
<br> Manage employee data in the HRIS (HR system)
<br> Answer staff questions about benefits and company rules
<br> Help with payroll checks and record updates
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<br>Job Requirements
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<br> Bachelor’s degree in Human Resources or Business Administration
<br> 2 to 3 years of work experience in an HR role
<br> Good knowledge of local labor laws
<br> Strong speaking and writing skills
<br> Comfort with HR software and office spreadsheet
<br>work experience in IT company is preferable
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<br>English Fluent
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The company is seeking to hire a motivated and experienced Sales Representative to join their team.</p><p>The ideal candidate will be responsible for promoting pharmaceutical products within the hospital line and building strong relationships with healthcare professionals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Pharmacy, Biology, Biochemistry, Life Sciences, or a related field.<br>Minimum 2-3 years of experience in pharmaceutical sales.<br>Experience dealing directly with hospitals, physicians, and healthcare professionals is essential.<br>Preference will be given to candidates with experience promoting pharmaceutical products within the hospital line.</p><p></p></section>
GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a (Senior) Database Administrator position to increase the technical support for the database environment including overseeing the development and organization of the databases, assessment and implementation of new technologies, and providing Information Technology with a long-term perspective on the relationship of database technology to the business opportunities facing the company.
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<br>He/She will assist the Database manager in the management of different databases and what it entails in terms of analysis, design, availability, recovery, monitoring, configuration, deployment and support.
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<br>Duties & Responsibilities:
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<br> Installation and Configuration of new database.
<br> Monitoring and troubleshooting database.
<br> Tuning and Performance analysis and resolution.
<br> Deploy scripts and programs provided by ICT.
<br> Update the current user guides and manuals of the systems.
<br> Perform daily data maintenance tasks.
<br> Perform and test backups, recovery and failover tests
<br> Reports any critical issues to your direct supervisor & to local management team in order to ensure streamline process.
<br> Document the company’s database environment.
<br> Administrator all database objects (tables, index, procedure, etc…)
<br> Ability to develop database script including basic command and shell scripting.
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<br>Qualifications
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<br> University degree in Computer Science or Computer Engineering
<br> 3+ years of experience in Oracle database Administration, MsSQL is a plus
<br> Database-related certification is a plus (OCP, MCSD, etc.)
<br> Knowledge of reporting and query tools and practices.
<br> Knowledge in high availability, data replication and data security.
<br> Understanding of ITIL processes and change controls is a plus
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<br>By clicking the link above or any third-party link within this posting, you are leavi
<h2 class="h5">Job description</h2>
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<span>Muller's Solutions is looking for a motivated Presales Consultant to support our sales team by engaging with clients, understanding business requirements, and positioning the right technology solutions.<br> Job Summary The Presales Consultant will work closely with the sales and delivery teams to understand customer needs, prepare technical and commercial proposals, conduct solution demonstrations, and support the sales cycle from qualification through proposal submission.<br> Key Responsibilities Engage with customers to understand business and technical requirements.<br> Conduct discovery sessions and gather customer needs.<br> Design and present solution proposals aligned with customer requirements.<br> Prepare presentations, RFP/RFI/RFQ responses, and technical documentation.<br> Deliver product demonstrations and solution walkthroughs.<br> Collaborate with delivery and technical teams to develop solution architectures.<br> Support the sales team throughout the sales cycle.<br> Stay updated on market trends and enterprise technology solutions.<br> Build strong relationships with customers and technology partners.<br> 3+ years of experience in a Presales, Solution Consulting, or Solution Architect role.<br> Experience with at least one enterprise platform such as: SAP ServiceNow OpenText Boomi Microsoft Dynamics 365 Oracle ERP Salesforce Previous experience working with ERP or Enterprise Software solutions is highly preferred.<br> Strong understanding of business processes and digital transformation.<br> Experience preparing technical proposals and responding to RFPs.<br> Excellent presentation and communication skills.<br> Ability to explain technical concepts to both technical and non-technical stakeholders.<br> Strong English communication skills.<br> Preferred Qualifications Experience in enterprise integrations, cloud solutions, or workflow automation.<br> Experience working with enterprise customers in the Middle East is a plus.<br> Relevant vendor certifications (SAP, ServiceNow, Boomi, OpenText, etc.<br>) are advantageous.<br></span> </div>
Key Responsibilities
<br>Strategic HR Leadership:
<br>• Develop and implement regional HR strategies aligned with business growth plans
<br>• Act as a strategic partner to senior management and business leaders
<br>• Lead organizational development and change management initiatives
<br>Talent Acquisition & Workforce Planning :
<br>• Oversee recruitment across regional entities (Lebanon & GCC)
<br>• Ensure effective manpower planning and succession planning
<br>• Strengthen employer branding to attract top talent
<br>Performance Management & Development :
<br>• Design and implement performance management frameworks
<br>• Lead learning & development initiatives and leadership programs
<br>• Identify skill gaps and implement training solutions
<br>Compensation & Benefits :
<br>• Develop competitive compensation structures across different markets
<br>• Benchmark salaries and benefits within the company’s industry
<br>• Ensure internal equity and market competitiveness
<br>Employee Relations & Engagement :
<br>• Foster a positive and high-performance culture
<br>• Handle complex employee relations issues and conflict resolution
<br>• Lead engagement initiatives and retention strategies
<br>HR Operations & Compliance :
<br>• Ensure compliance with labor laws across Lebanon and GCC countries
<br>• Standardize HR policies and procedures across entities
<br>• Oversee payroll, HR systems, and reporting
<br>Regional Coordination
<br>• Work closely with HR teams across subsidiaries in multiple countries
<br>• Ensure alignment and consistency in HR practices regionally
<br>• Travel when required to support regional operations
<br>Qualifications & Requirements :
<br>• Bachelor’s degree in Human Resources, Business Administration, or related field
<br>• Master’s degree or HR certification (CIPD, SHRM) is a plus
<br>• Minimum 8 years of HR experience
<br>• Proven experience managing HR operations
<br>• Strong knowledge of labor laws.
<br>• Excellent leadership, communication, and stakeholder management skills
<br>• Fluent in English and Arabic .
<br>Key Competencies :
<br>• Strategic thinking & business acumen
<br>• Leadership & team management
<br>• Change management
<br>• Problem-solving & decision-making
<br>• High level of confidentiality and integrity
<p>Duties and Responsibilities</p><br><p>1- Overseeing the packaging process, drawing up a packing schedule.</p><br><p>2- Monitoring the packaging processes and adjusting schedules as needed.</p><br><p>3- Supervising and motivating your team of workers and Team Leaders.</p><br><p>4- Collecting daily production data and performing OEE and other performance indicators</p><br><p>5- Assist PM in performance and give feedback about employees.</p><br><p>6- Ensure that all team members are well-trained and follow established procedures.</p><br><p>7- Receive Packing Materials and make sure their storage is done in a clean and tidy way.</p><br><p>8- Update purchasing department with quantities needed as per production plan.</p><br><p>9- Monitor housekeeping in all the filling area ensuring safety and hygiene standards.</p><br><p>10- Lead projects related to process improvement, equipment upgrades, and new product introductions.</p><br><p>11- Collaborate with cross-functional teams to ensure project success.</p><br><p>12- Develop and implement strategies to enhance production efficiency, reduce waste, and minimize downtime.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Skills</p><br><p>1- 2- Time & Proces Management</p><br><p>3- Team Management & Coaching</p><br><p>4- Safety Focus</p><br><p>5- Attention to details</p><br><p>6- Controls & Instrumentation</p><br><p>7- BS in engineering, Master in Engineering is a plus</p><br><p>8- 2 to 3 years work experience in Manufacturing environment</p>
Job Duties:
<br>- Prepare orders and deliver to delivery and reception supervisor every morning and sometimes afternoon in case any truck comes early
<br>- Follow up the cleanliness of the warehouse daily
<br>- Prepare list of items needed to warehouse in order to have full quantities to avoid any missing products needed to preparation
<br>- Checkup dates of products needed to be loaded by FIFO
<br>- Prepare Cash van inventory every 2 weeks for four drivers
<br>- Prepare Near expiry and surplus drivers inventory weekly and send it by mail to accounting department
<br>- Prepare Local inventory by counting all items existing in the warehouse monthly in the low season and yearly at the end of each year
<br>- Received returns from warehouse keeper and distribute to the right place
<br>- Check goods needed to be repaired with changing boxes and cartons
<br>- Fix boxes and repair offers to be able to be sent to market
<br>- Follow up damaged products from porters and check if we can fix
<br>
<br>
<br>Qualifications:
<br>* Minimum 2 years' experience in similar position
<br>* Basic Computer skills
<br>
<br>Location: Zouk Mosbeh
<br>
<br>Work Schedule: Monday till Friday - 7:00 AM till 17:00 PM
Duties and Responsibilities
<br>1- Overseeing the packaging process, drawing up a packing schedule.
<br>2- Monitoring the packaging processes and adjusting schedules as needed.
<br>3- Supervising and motivating your team of workers and Team Leaders.
<br>4- Collecting daily production data and performing OEE and other performance indicators
<br>5- Assist PM in performance and give feedback about employees.
<br>6- Ensure that all team members are well-trained and follow established procedures.
<br>7- Receive Packing Materials and make sure their storage is done in a clean and tidy way.
<br>8- Update purchasing department with quantities needed as per production plan.
<br>9- Monitor housekeeping in all the filling area ensuring safety and hygiene standards.
<br>10- Lead projects related to process improvement, equipment upgrades, and new product introductions.
<br>11- Collaborate with cross-functional teams to ensure project success.
<br>12- Develop and implement strategies to enhance production efficiency, reduce waste, and minimize downtime.
<br>
<br> Qualifications and Skills
<br>1- 2- Time & Proces Management
<br>3- Team Management & Coaching
<br>4- Safety Focus
<br>5- Attention to details
<br>6- Controls & Instrumentation
<br>7- BS in engineering, Master in Engineering is a plus
<br>8- 2 to 3 years work experience in Manufacturing environment
Job Duties:
<br>- Prepare orders and deliver to delivery and reception supervisor every morning and sometimes afternoon in case any truck comes early
<br>- Follow up the cleanliness of the warehouse daily
<br>- Prepare list of items needed to warehouse in order to have full quantities to avoid any missing products needed to preparation
<br>- Checkup dates of products needed to be loaded by FIFO
<br>- Prepare Cash van inventory every 2 weeks for four drivers
<br>- Prepare Near expiry and surplus drivers inventory weekly and send it by mail to accounting department
<br>- Prepare Local inventory by counting all items existing in the warehouse monthly in the low season and yearly at the end of each year
<br>- Received returns from warehouse keeper and distribute to the right place
<br>- Check goods needed to be repaired with changing boxes and cartons
<br>- Fix boxes and repair offers to be able to be sent to market
<br>- Follow up damaged products from porters and check if we can fix
<br>
<br>
<br>Qualifications:
<br>* Minimum 2 years' experience in similar position
<br>* Basic Computer skills
<br>
<br>Location: Zouk Mosbeh
<br>
<br>Work Schedule: Monday till Friday - 7:00 AM till 17:00 PM
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Servi Internship Program</b></p><p><br></p><p>Servi is an early-stage startup building an app that touches everyday life in Lebanon by connecting families with trusted freelancers while giving freelancers structured opportunities, income, and visibility. We're building something meaningful from the ground up, and this internship will give you a front-row seat to that journey.</p><p><br></p><p>We're opening intern spots across two departments: Marketing and Business Development</p><p><br></p><p><b>Marketing Internship: </b></p><p><br></p><ul><li>Social media trends, content ideas, and scheduling.</li><li>KPIs, analytics, and data platforms.</li><li>Branding and visual identity</li><li>Content drafting, planning, and asset creation</li><li>Supply acquisition across networks and communities</li><li>Digital marketing channels, tools, and campaign execution.</li><li>Competitor benchmarking and trend analysis. </li></ul><p><br></p><p><b>Business Development Internship:</b></p><p><br></p><ul><li>Freelancer outreach and platform recruitment.</li><li>Partnership building with businesses, organizations, and communities.</li><li>Competitive research on global service apps.</li><li>Market expansion across new channels and opportunities.</li><li>Cross-functional exposure across the business.</li><li>Data entry and list compilation.</li><li>Tracker sheets supporting all teams.</li><li>Reporting and summarizing findings into actionable outputs.</li></ul><p><br></p><p><b>High-performing interns may be offered a full-time position.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Who thrives here:</b></p><p><br></p><ul><li>Driven with an ownership mindset</li><li>Curious and eager to learn by doing</li><li>Tech-savvy and quick to adapt new tools and platforms</li><li>Detail-oriented and open to feedback</li></ul><p><br></p></div>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
Hiring Runners for an iconic Music House & Nightclub in Beirut
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<br>Working Schedule:
<br>• 4 working days per week (3 days off)
<br>• Weekdays: 6:00 PM - 2:00 AM
<br>• Weekends: 9:00 PM - 5:00 AM
<br>Requirements:
<br>• Lebanese nationals only.
<br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues).
<br>• Presentable, dynamic, and customer-oriented personality.
<br>• Excellent communication and interpersonal skills in English.
<br>Salaries are negotiable based on qualifications and relevant experience.
<br>To apply, please send your resume to: deploya.lb@gmail.com
<p>Supervise and train production.</p><p>Create and manage production schedules, set targets, and coordinate with all departments.</p><p>Monitor processes to ensure they meet efficiency and quality standards.</p><p>Troubleshoot issues that arise during production to ensure a smooth workflow.</p><p>Manage inventory levels and coordinate material requirements.</p><p>Monitor the condition of production equipment and coordinate repairs.</p><p>Participate in the implementation and the continual improvement of the quality management system.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li>Advanced computer skills</li></ul>
<h2 class="h5">Job description</h2>
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<span>About Namou Properties Namou Properties is a growing real estate company focused on innovation, smart investment opportunities, and building data-driven systems that improve how we operate and scale.<br> About the Role Namou Properties is looking for a highly technical, systems-driven Business Analyst to join our remote team.<br> You’ll bridge data and operations by optimizing processes through automation, AI, and data-driven solutions .<br> You’ll take ownership of internal systems, building automations, integrating AI agents, and developing intelligent workflows to improve efficiency across our real estate and property management operations.<br> Key Responsibilities Design, build, and maintain reliable automation workflows using n8n and other tools.<br> Deploy and manage AI agents to streamline business processes, enhance communication, and reduce manual work.<br> Write and optimize SQL queries to generate accurate reports and actionable insights for leadership.<br> Maintain and optimize internal databases, knowledge bases, and existing automation workflows.<br> Analyze business processes, identify bottlenecks, and implement scalable automation solutions.<br> Collaborate with cross-functional teams to gather requirements and improve operational efficiency.<br> Why Join Namou Properties Fully remote role with flexibility and autonomy.<br> Work on real-world automation and AI projects that directly impact the business.<br> High level of ownership and the opportunity to shape internal systems and processes.<br> Exposure to modern automation, AI, and analytics technologies.<br> Competitive compensation with opportunities for professional growth.<br> Strong hands-on experience with JavaScript.<br> Proven experience building, troubleshooting, and maintaining workflows in n8n.<br> Experience working with APIs and integrating third-party systems.<br> Familiarity with AI agents and their practical application in business operations.<br> Strong SQL skills for data extraction, reporting, and analysis.<br> Ability to work independently in a remote environment.<br> The "A+" Factor (Bonus Skills) Database Design: Deep knowledge of database architecture and design is considered an A+ and will make your application stand out.<br></span> </div>
We are looking for an experienced and reliable Electrical Foreman to supervise electrical works, maintenance activities, and technical teams while ensuring all work is completed safely, efficiently, and according to required standards.
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<br>Key Responsibilities:
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<br>- Supervise and coordinate daily electrical works and maintenance activities.
<br>- Lead and manage electricians and electrical technicians on-site.
<br>- Plan and distribute daily tasks according to priorities and project requirements.
<br>- Install, inspect, troubleshoot, repair, and maintain electrical systems and equipment.
<br>- Ensure proper operation of electrical panels, wiring, lighting, generators, pumps, and related systems.
<br>- Read and interpret electrical drawings, schematics, and technical specifications.
<br>- Conduct regular inspections and identify electrical faults and potential safety hazards.
<br>- Coordinate with the Engineering and Facilities teams regarding maintenance and repair requirements.
<br>- Supervise contractors and ensure electrical works are completed according to specifications.
<br>- Ensure compliance with electrical codes, safety procedures, and company standards.
<br>- Monitor the use of tools, equipment, and electrical spare parts.
<br>- Respond to electrical emergencies and ensure timely resolution of breakdowns.
<br>- Maintain records of maintenance activities, repairs, inspections, and materials used.
<br>- Report progress, issues, and technical requirements to management.
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<br>Requirements:
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<br>- 15+ years of proven experience as an Electrical Foreman or in a similar supervisory role.
<br>- Strong hands-on knowledge of electrical systems and building infrastructure.
<br>- Experience supervising electricians and technical teams.
<br>- Ability to troubleshoot electrical faults effectively and efficiently.
<br>- Good understanding of electrical safety standards and procedures.
<br>- Ability to read electrical drawings and schematics.
<br>- Strong leadership, organizational, and problem-solving skills.
<br>- Ability to work under pressure and manage multiple priorities.
<br>- Technical diploma or relevant electrical qualification is required; engineering background is an advantage.
<br>- Previous experience in facilities, commercial, residential, or large-scale building projects is a strong advantage.
<br>
<br>???? Interested candidates are invited to send their CV
<br>Location: Broumana | Lebanon
<p>Review contract documents, specifications, drawings, and project requirements. Review and optimize mechanical designs, engineering calculations, and system layouts for HVAC, Plumbing, and Fire Fighting systems. Prepare detailed and coordinated shop drawings and BIM models using AutoCAD and Revit. Perform equipment selection and engineering calculations, including HVAC load calculations, ventilation calculations, hydraulic calculations, and pipe and duct sizing. Coordinate mechanical systems with architectural, structural, electrical, plumbing, and other building disciplines to resolve clashes and ensure constructability. Prepare material schedules, equipment schedules, and technical submittals. Ensure compliance with project specifications, applicable codes, and client requirements. Review consultant comments and revise drawings accordingly. Attend coordination meetings and provide technical support during project execution. Support procurement and site teams by resolving technical queries and issuing drawing revisions when required. Support quantity take-offs from BIM models and shop drawings when required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of HVAC, Plumbing, and Fire Fighting systems.</li><li>Knowledge of HVAC load calculations, hydraulic calculations, ventilation, and equipment selection.</li><li>Familiarity with international standards and codes, including ASHRAE, NFPA, SMACNA, IPC/UPC, and NF.</li><li>Proficiency in AutoCAD and Revit MEP.</li><li>Knowledge of Navisworks is preferred.</li><li>Experience with HVAC design software such as HAP or equivalent.</li><li>Proficiency in Microsoft Office Suite.</li><li>Attention to detail and accuracy.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Teamwork and collaboration.</li><li>Time management and ability to work under pressure.</li><li>Adaptability and willingness to learn.</li><li>Professionalism, integrity, and accountability.</li><li>Self-motivation and reliability.</li><li>Bacheloru2019s degree in Mechanical Engineering.</li><li>Minimum 3u20135 years of experience in mechanical design and shop drawing preparation.</li><li>Experience in HVAC, Plumbing, and Fire Fighting system design.</li><li>Proficiency in AutoCAD, Revit MEP, and Microsoft Office.</li><li>Knowledge of HAP is an advantage.</li><li>Good command of both English and French is required.</li></ul>
• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
• Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.
<br>• Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.
<br>• Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.
<br>• Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.
<br>• Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.
<br>• Follow up on site progress and ensure that work is completed within the planned schedule and standards.
<br>• Identify technical or site-related issues and report them promptly to the project manager.
<br>• Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.
<br>• Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.
<br>• Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.
<br>• Attend coordination meetings and provide updates on work progress, delays, risks, and site requirements.
<br>• Support the project coordinator in preparing daily reports, progress reports, and site activity records.
<br>• Ensure all lifting, erection, and steel installation activities are executed safely and efficiently.
<br>Required Qualifications
<br>• Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.
<br>• Strong knowledge of steel structure installation methods, drawings, and construction practices.
<br>• Good ability to read and interpret structural and technical drawings.
<br>• Familiarity with welding, bolting, alignment, and steel connection requirements.
<br>• Good understanding of site safety regulations and quality control procedures.
<br>• Ability to supervise teams and coordinate with multiple departments on site.
<br>• Good communication and problem-solving skills.
<br>• Ability to work under pressure and meet project deadlines