Insurance Coordinator Jobs - Beirut Lebanon

Department: Retail <br>Job Status: Full Timer <br>Working Hours: Flexibility in working hours is needed as per the Store opening hours, including weekends & holidays. <br>Location: Store Location <br> <br>SCOPE OF THE JOB <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br>- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>- Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>- Organize the stockroom related to the store to conserve high level of stock replenishment. <br>- Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br> <br>JOB REQUIREMENTS <br>- Education: High School Degree <br>- Experience: 0 to 1 year of experience in the sales field. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Good knowledge in Ms. Office

The Store Manager is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management. The Store Manager is responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store. <br> <br> <br> <br>Completes store operational requirements by scheduling employees and following up on work results. <br> <br> <br> <br>Maintains store staff job results by training, coaching and disciplining employees; planning, monitoring, and appraising job results. <br> <br> <br> <br>Complete store administration and ensure compliance with policies and procedures. <br> <br> <br> <br>Achieves financial objectives by preparing Daily targets; scheduling expenditures; analyzing variances; initiating corrective actions. <br> <br> <br> <br>Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons to understand service requirements. <br> <br> <br> <br>Ensures availability of merchandise and services by approving contracts; maintaining inventories. <br> <br> <br> <br>Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. <br> <br> <br> <br>Ensure high levels of customers’ satisfaction through excellent service. <br> <br> <br> <br>Protects employees and customers by providing a safe and clean store environment. <br> <br> <br> <br>Maintains the stability and reputation of the store by complying with legal requirements. <br> <br> <br> <br>Determines marketing strategy changes by reviewing operating and financial statements and sales records. <br> <br> <br> <br>Contributes to team effort by accomplishing related results as needed. <br> <br> <br> <br>Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. <br> <br> <br> <br>Perform necessary record keeping and reporting of money, sales and production in an accurate and timely manner. <br> <br> <br> <br>Troubleshoots daily close out and shift sales analysis

We are looking for a talented and passionate Head Chef responsible for leading all kitchen operations, ensuring the preparation of high-quality food, maintaining food safety standards, managing kitchen staff, controlling food costs, and delivering an exceptional dining experience to join our team. <br>Keys and Responsibilities: <br>• Plan, organize, and supervise all kitchen activities. <br>• Ensure all dishes are prepared according to company recipes and presentation standards. <br>• Develop and manage the restaurant menu by creating innovative recipes, introducing new dishes, updating seasonal offerings, and ensuring all menu items meet the company's quality, presentation, and cost standards while aligning with customer preferences and business objectives. <br>• Supervise, train, motivate, and evaluate all kitchen staff. <br>• Ensure proper teamwork and communication within the kitchen. <br>• Conduct on-the-job training for new employees. <br>• Monitor inventory levels and ensure sufficient stock is available. <br>• Prepare purchase requests for kitchen supplies and ingredients. <br>• Ensure full compliance with food safety regulations and company hygiene standards. <br>• Maintain a clean, organized, and sanitary kitchen at all times. <br>• Monitor inventory levels and ensure sufficient stock is available. <br>• Maintain recipe records and standard operating procedures. <br>• Ensuring the guests receive excellent service and enjoy their culinary experience. <br> <br>Qualifications: <br>• Diploma or Degree in Culinary Arts or a related field is preferred. <br>• Minimum 7 years of kitchen experience as a Head Chef. <br>• Strong understanding of food safety and hygiene standards. <br>• Excellent organizational and time management skills. <br>• Good communication and problem-solving abilities. <br> <br>If you are interested Contact us via ???? WhatsApp on 76/864265 <br>Location: Damour -Lebanon

Team Pro is a product-service solution provider specializing in Fixing, Concrete Repair, Firestopping, <br>and Mechanical Electrical Plumbing (MEP) Supporting Systems within the construction sector. <br>Established in 1998, we manufacture our products across Europe and the USA and operate on a <br>global scale. <br>Responsibilities: (Other duties may be assigned) <br>• Actively search for and approach new clients (contractors, dealers, construction <br>companies, etc.) <br>• Develop high level relationships with technical decision makers and construction projects <br>• Conduct planned visit to construction job sites and engineering consultants in Lebanon <br>• Responsible for design proposals and software calculation (Chemical and mechanical fixing <br>software, MEP software, Firestop software etc.) <br>• Technical submittals and technical supports for all Team Pro branches, clients and <br>employees <br>• Responsible for seminars and training new clients, employees about products, services and <br>software programs <br>Qualifications: <br>• University Degree in Mechanical Engineering <br>• 0 to 3 years’ experience <br>• Excellent skills in AutoCAD and Microsoft Office software programs <br>• Results oriented, punctual, flexible, resourceful and self-motivated, independent <br>• Ability to multitask and assignments simultaneously <br>• Able to sell, negotiate and solve problems <br>• Strong analytical and organizational skills <br>• Strong verbal and written communication skills <br>• Good command of Arabic and English. French is a plus <br>• Detail oriented and experienced in follow-through and completion of projects <br>• Strong time-management skills and ability to adhere to month-end close timelines. <br>• A strong desire to learn and grow within the company and the position <br>• Ability to travel <br>Salary & compensation: <br>Salary and benefits are competitive and will depend on the candidate’s experience and <br>competencies, in addition to performance-based incentives

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p><ul><li>Prospecting &amp; Lead Generation</li><li>Identify and research target accounts aligned with the Ideal Customer Profile (ICP).</li><li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li><li>Build and maintain high-quality prospect lists.</li><li>Book qualified meetings and product demonstrations for Account Executives.</li><li>Lead Qualification</li><li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li><li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li><li>Ensure smooth handoff of qualified leads to Account Executives.</li><li>CRM &amp; Pipeline Management</li><li>Accurately document all activities and interactions.</li><li>Maintain clean and organized records of contacts, companies, and opportunities.</li><li>Track outreach performance and conversion metrics.</li><li>Collaboration &amp; Market Feedback</li><li>Work closely with marketing to align messaging and campaigns.</li><li>Provide feedback on market response and competitive positioning.</li><li>Contribute insights to improve outreach strategy and targeting.</li></ul><p>KPIs &amp; Success Metrics</p><ul><li>Daily/weekly outbound activity targets</li><li>Meetings booked per month</li><li>Sales Qualified Leads (SQLs) generated</li><li>Pipeline value created</li><li>Conversion rates from outreach to meeting</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</li><li>Strong verbal and written communication skills</li><li>Comfortable with cold outreach and high activity levels</li><li>Experience using HubSpot or similar CRM systems</li><li>Highly organized, disciplined, and results-driven</li></ul><p></p></section>

Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately. <br> <br>Key Responsibilities <br> <br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment. <br>-Carefully verify all order and purchase details using a required double-check procedure. <br>-Identify and resolve order problems, asking teammates when necessary. <br>-Monitor the order queue and complete all urgent open orders before the end of each shift. <br>-Communicate clearly and professionally. <br>-Maintain accuracy and focus during both busy and repetitive periods. <br> <br>Requirements <br> <br>-Exceptional attention to detail and commitment to accuracy. <br>-Patient, consistent, and able to stay focused during repetitive work. <br>-Proactive and quick-thinking without sacrificing accuracy. <br>-Comfortable learning and working online with browsers. <br>-Strong organizational and problem-solving skills. <br>-Good written and spoken English. <br>-Able to work independently with minimal supervision. <br>-High level of responsibility, integrity, and confidentiality. <br>-Reliable computer for remote work from home. <br> <br>Performance Evaluation <br> <br>Performance will be reviewed weekly during the training and probation period, with priority given to: <br> <br>-Order accuracy and error prevention. <br>-Completion of assigned actionable orders. <br>-Productivity and daily order statistics. <br>-Communication, reliability, and problem-solving. <br> <br>Work Location <br> <br>Remote – Work from home. <br> <br>Work Schedule <br> <br>-Six days per week, including weekends. <br>-Eight (8) hours per shift. <br>-3:00 p.m. to 11:00 p.m. Lebanon time. <br>-One scheduled day off per week. <br> <br>Training <br> <br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards. <br> <br>If this position matches your skills and availability, please email your CV to info@dcs961.com

<p><strong>Job Overview</strong></p><p>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.</p><p><strong>Key Job Responsibilties</strong></p><ul><li>Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li><li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li><li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li><li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li><li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li><li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li><li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li><li>Safeguard guest privacy by refraining from disclosing any guest details.</li><li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li><li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li><li>Adhere to the company’s environmental, health, and safety procedures and policies.</li></ul>

SCOPE OF THE JOB: <br> <br>The Sales Representative is responsible for serving customers on the store floor and answering their <br>needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum <br>sales results. <br> <br>KEY RESPONSIBILITIES: <br> <br>- Greet customers, offer assistance and serve them in order to ensure their needs are answered in <br>a timely manner and in compliance with quality and customer service standards. <br>- Provide exceptional customer service by performing up-selling, cross-selling, suggesting <br>alternatives and following up on customers’ requests. <br>- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock <br>keeping preventing security risks and thefts by performing physical and electronic inventory as <br>required, reporting broken alarms, incidents, suspicious activities. <br>- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor <br>and shelves are kept clean and tidy at all times in alignment with the store image and <br>coordination standards. <br>- Organize the stockroom related to the store to conserve high level of stock replenishment. <br>- Handle pricing (& Change of prices) process in an effective and accurate manner as required. <br>- Perform a smooth and efficient receiving process of items & shipments, as well as stock keeping <br>preventing security risks and thefts by performing periodical inventories. <br>- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision <br>of the manager on duty. <br>- Take accurate measurements for any needed alteration, assign price according to set price list <br>(when applicable) and coordinate needed alterations. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store <br>Manager. <br>- Perform other duties that are aligned & related to the job scope

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Position Summary:</b></p><p>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers &amp; agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.</p><p><b>Primary Duties and Responsibilities:</b></p><p>Agent &amp; Customer Relationship Management:</p><ul><li>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures</li><li>Analyses and evaluates agents/ customers requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed</li><li>Follows up on agents/ customers cases and provides them back with updates on their case when needed</li><li>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status</li><li>Updates and maintains database and ensures data integrity and accuracy</li><li>Engages and handles Customers inquiries via live messaging</li><li>Supports in incoming cases management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Knowledge, Skills, and Abilities</h2><h3>Qualifications:</h3><ul><li>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)</li></ul><h3>Technical Skills:</h3><ul><li>Proficiency in English and Arabic; French is a plus</li><li>Proficiency in Microsoft Office</li><li>Experience in customer service or any related field</li></ul><h3>Relevant Experience:</h3><ul><li>1 - 3 years</li></ul><h3>Working hours:</h3><ul><li>flexibility in working hours is needed</li></ul><h3>Key Behavioral Competencies</h3><ul><li>Excellent customer service skills</li><li>Excellent interpersonal skills</li><li>Ability to work on own initiatives</li><li>High level of ethics and compliance</li><li>Ability to communicate properly and professionally</li><li>Ability to build and maintain positive relationships</li><li>Excellent organizational skills and attention to detail</li></ul><p></p></section>

Spanish-Speaking Technical Support Representative <br> <br>We are seeking a fluent Spanish speaker to join our Technical Support team. This is a full-time, office-based position supporting Spanish-speaking clients in the online gaming and betting industry. <br> <br>The role is entirely email-based, with no phone calls required. The successful candidate will respond to clients using prepared scripts and company guidelines, investigate their concerns, provide clear solutions and escalate complex cases when necessary. <br> <br>Key Responsibilities <br> <br>* Respond to Spanish-speaking clients via email <br>* Provide accurate support using approved scripts and procedures <br>* Assist with account, platform and service-related issues <br>* Identify problems and communicate clear solutions <br>* Escalate complex cases to the appropriate department <br>* Document interactions and maintain accurate support records <br>* Follow company procedures and service-quality standards <br>* Protect client information and maintain confidentiality <br> <br>Requirements <br> <br>* Fluent written and spoken Spanish <br>* Good computer and troubleshooting skills <br>* Strong written communication and customer-service skills <br>* Responsible, detail-oriented and solution-focused <br>* Comfortable working rotating 12-hour day and night shifts <br>* Previous technical support or customer-service experience is an advantage <br> <br>Schedule <br> <br>* Two day shifts <br>* Two days off <br>* Two night shifts <br>* Two days off <br> <br>Day shifts generally run from 9:00 AM to 9:00 PM. Night shifts run from 9:00 PM to 9:00 AM. <br> <br>Salary and Benefits <br> <br>* $850 per month during the three-month probation period <br>* $900 per month plus bonuses after probation <br>* Meals and office refreshments <br>* 28 vacation days after completing six months <br>* Four additional paid days off <br> <br>How to Apply <br> <br>Send your CV via WhatsApp: <br> <br>+961 71 886 091

Position Overview: <br>The Junior Accountant is responsible for assisting the accounting department in maintaining accurate financial records, ensuring compliance with accounting principles, and supporting various accounting functions such as accounts payable/receivable, bank reconciliations, and month-end closing processes. <br>Key Responsibilities: <br>1. Accounts Payable & Receivable: <br>o Assist in processing incoming and outgoing invoices. <br>o Help track payments and receipts, ensuring all transactions are recorded accurately. <br>o Follow up with vendors and customers for payment issues or discrepancies. <br>2. Bank Reconciliations: <br>o Assist in performing regular bank reconciliations to ensure accuracy between bank statements and company records. <br>o Resolve discrepancies in a timely manner. <br>3. General Ledger Maintenance: <br>o Help maintain the general ledger by posting journal entries for routine transactions. <br>o Assist in categorizing and reconciling accounts to ensure financial statements are accurate. <br>4. Ad-Hoc Tasks: <br>o Assist with various finance and accounting-related projects as needed. <br>o Provide general administrative support to the accounting team. <br>Qualifications: <br>• Education: <br>o A Bachelor's degree in Accounting, Finance, or a related field <br>• Experience: <br>o Minimum one year experience in same position. <br>• Skills & Competencies: <br>o Strong understanding of basic accounting principles. <br>o Familiarity with accounting software <br>o Proficient in Microsoft Office Suite (Excel, Word, Outlook), especially Excel. <br>o Strong attention to detail and accuracy. <br>o Ability to work under pressure and meet deadlines. <br>o Good communication and interpersonal skills. <br>o Strong problem-solving abilities and a willingness to learn. <br> <br> <br>Key Attributes: <br>• Attention to Detail: High attention to detail and accuracy in data entry and financial reporting. <br>• Organizational Skills: Ability to manage multiple tasks and prioritize effectively. <br>• Team Player: Works well with others in a collaborative environment. <br>• Proactive: Able to anticipate needs and take initiative

Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately and efficiently during our overnight shift. <br> <br>Key Responsibilities <br> <br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment. <br>-Carefully verify all order and purchase details using a required double-check procedure. <br>-Identify and resolve order problems, asking teammates when necessary. <br>-Monitor the order queue and complete all urgent open orders before the end of each shift. <br>-Communicate clearly and professionally. <br>-Maintain accuracy and focus during both busy and repetitive periods. <br> <br>Requirements <br> <br>-Exceptional attention to detail and commitment to accuracy. <br>-Patient, consistent, and able to stay focused during repetitive work. <br>-Proactive and quick-thinking without sacrificing accuracy. <br>-Comfortable learning and working online with browsers. <br>-Strong organizational and problem-solving skills. <br>-Good written and spoken English. <br>-Able to work independently with minimal supervision. <br>-High level of responsibility, integrity, and confidentiality. <br>-Reliable computer for remote work from home. <br> <br>Performance Evaluation <br> <br>Performance will be reviewed weekly during the training and probation period, with priority given to: <br> <br>-Order accuracy and error prevention. <br>-Completion of assigned actionable orders. <br>-Productivity and daily order statistics. <br>-Communication, reliability, and problem-solving. <br> <br>Work Location <br> <br>Remote – Work from home. <br> <br>Work Schedule <br> <br>-Six nights per week, including weekends. <br>-Eight (8) hours per shift. <br>-11:00 p.m. to 7:00 a.m. Lebanon time. <br>-One scheduled day off per week. <br> <br>Training <br> <br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards. <br> <br>If this position matches your skills and availability, please email your CV to info@dcs961.com with the subject line: Night-Shift Order Processing Application

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: You'll be at the forefront identifying, researching, and engaging target accounts through strategic prospecting and value-led outreach.<br> This is a high-impact individual contributor role where your success directly fuels company growth.<br> How You'll Be Set Up to Win Sales &amp; Marketing Alignment: Work closely with our Account Executives and Marketing Director who are committed to your success Empowered to Own It: You'll have autonomy to test approaches, refine messaging, and build your pipeline your way Ready-to-Convert Market: Target accounts already frustrated with incumbent providers and actively seeking better alternatives Resources &amp; Support: Full enablement, proven playbooks, and a leadership team invested in your development 2–5 years in Business Development or SDR within B2B SaaS, tech, or supply chain solutions Proven success in outbound lead generation and cold calling Proficient with sales tools (HubSpot, Clay, Apollo, Smartlead, Nooks, etc.<br>) Fluent in pipeline metrics: MQLs, SQLs, conversion rates, activity volumes Excellent at objection handling and qualifying prospects through strategic questioning Comfortable engaging senior decision-makers (Ops, IT, Procurement, Finance) Highly organised with strong written and verbal communication skills Hunter mentality: self-motivated, accountable, and driven by results Adaptable, coachable, and operates with urgency</span> </div>

SCOPE OF THE JOB <br>The Cashier is responsible for handling the cash register systems and sales transactions. He/she greets, assists and serves customers on the store floor at all points in the shopping experience in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales. <br> <br>KEY RESPONSIBILITIES <br>- Maintain the cleanliness and tidiness of the cash desk (including invoice folder when applicable) and ensure that consumable materials (such as bags, rolls, etc.) are replenished throughout the day and marketing/communication tools are properly displayed. <br>- Prepare cash money, electronic cards slips & discounts, etc. at the end of day and submit them in compliance with company policies and security standards and report cash discrepancies. <br>- Deliver a high standard customer service, provide clients with the necessary support, promote gift cards, up-sell and cross-sell products and services. <br>- Ensure cash policies and procedures are applied duly and accurately. <br> <br>- Handle alteration, gift wrapping, laundry and reservation requests, fill all related slips and log books as well as check alteration, reservation items at store opening to ensure their conformity to the set procedures. <br>- Perform accurate Stock Rotation in/out of items (to/from stores and warehouse) under the supervision of the manager on duty. <br>- Assist in ensuring a smooth and efficient receiving, returning & exchanging process of items /shipments (including defective items), as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities. <br>- Ensure that all legal Policies & Procedures are well placed at all premises & accessible for the customers. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br> <br>JOB REQUIREMENTS <br>- Education: High School Degree <br>- Experience: 0 to 1 year of experience in the same field. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus

<p><h4>Description</h4> <p>CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.</p> <p>We are looking for Business Development Executives to be based in our office in Beirut. The Business Development Executive will acquire new customers and sell company products and/or services.</p> <h4>Roles and Responsibilities:</h4> <ul> <li>Research organizations online, obtain key person contact details, to identify new leads and potential new markets</li> <li>Assist in maintaining the <strong>Customer Relationship Management</strong> (CRM) implemented by the company, in addition to keeping an updated pipeline</li> <li>Contact potential clients via email or phone to establish rapport and set up meetings</li> <li>Pursue lost clients, conduct competitive intelligence and provide feedback from the market</li> <li>Support the implementation of the marketing initiatives</li> <li>Attend conferences, meetings and industry events</li> <li>Prepare PowerPoint presentations and sales displays</li> <li>Contact clients to inform them about new developments in the company products and services</li> </ul> <h4>Requirements</h4> <ul> <li>BA in Business Administration or any related field</li> <li>1 to 2 years in sales/customer service is required</li> <li>Fluency in both English and Arabic</li> </ul> <h4>Benefits</h4> <ul> <li>Work with a diverse, global team on impactful projects</li> <li>Opportunities for career growth, internal mobility, and international exposure</li> <li>Access to learning and development programs</li> <li>Flexible working arrangements and a supportive work environment</li> <li>Exposure to cutting-edge technologies and innovative solutions</li> </ul></p><p></p>

Job Summary <br> <br>The Commercial Manager is responsible for developing and implementing commercial strategies that drive sales growth, increase market share, and maximize profitability. The role oversees sales, pricing, customer relationships, business development, trade marketing coordination, and commercial performance while ensuring alignment with the company's strategic objectives. <br> <br>Key Responsibilities <br> <br>Commercial Strategy <br> <br>Develop and implement the company's commercial strategy to achieve revenue and profitability targets. <br> <br>Identify new business opportunities, market trends, and growth areas. <br> <br>Analyze market conditions, competitors, and customer needs to maintain a competitive advantage. <br> <br>Develop annual commercial plans and budgets. <br> <br>Sales Management <br> <br>Lead and monitor the sales team to achieve monthly and annual sales targets. <br> <br>Set KPIs and monitor sales performance across all channels. <br> <br>Review sales forecasts and implement corrective actions when required. <br> <br>Ensure proper territory coverage and customer development. <br> <br>Business Development <br> <br>Identify and secure new customers, distributors, and strategic partnerships. <br> <br>Expand the company's customer base and market presence. <br> <br>Negotiate commercial agreements and contracts with key accounts. <br> <br>Pricing & Profitability <br> <br>Develop pricing strategies that maximize profitability while remaining competitive. <br> <br>Review product margins and profitability. <br> <br>Monitor promotions and discounts to ensure financial effectiveness. <br> <br>Customer Relationship Management <br> <br>Maintain strong relationships with key customers. <br> <br>Resolve major customer issues and ensure high levels of customer satisfaction. <br> <br>Conduct regular business reviews with strategic clients. <br> <br>Commercial Analysis <br> <br>Analyze sales performance, customer profitability, and market trends. <br> <br>Prepare commercial reports and recommendations for senior management. <br> <br>Monitor sales by product category, region, and customer. <br> <br>Cross-Functional Coordination <br> <br>Work closely with Purchasing, Supply Chain, Production, Finance, Marketing, and Operations. <br> <br>Coordinate product launches and promotional activities. <br> <br>Ensure product availability based on sales forecasts. <br> <br>Team Leadership <br> <br>Lead, coach, and develop the commercial team. <br> <br>Conduct performance evaluations and training. <br> <br>Foster a results-oriented and customer-focused culture. <br> <br>Compliance <br> <br>Ensure compliance with company policies and commercial procedures. <br> <br>Maintain ethical business practices during all negotiations and commercial activities. <br> <br>Key Performance

Position Summary: <br> <br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments. <br> <br> <br> <br>Primary Duties and Responsibilities: <br> <br>Agent & Customer Relationship Management: <br> <br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures <br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed <br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed <br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status <br>Updates and maintains database and ensures data integrity and accuracy <br>Engages and handles Customers’ inquiries via live messaging <br>Supports in incoming cases management <br> <br> <br>Knowledge, Skills, and Abilities <br> <br>Qualifications: <br> <br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress) <br> <br> <br>Technical Skills: <br> <br>Proficiency in English and Arabic; French is a plus <br>Proficiency in Microsoft Office <br>Experience in customer service or any related field <br> <br> <br>Relevant Experience: <br> <br>1 - 3 years <br> <br>Working hours: <br>flexibility in working hours is needed <br> <br>Key Behavioral Competencies <br> <br>Excellent customer service skills <br>Excellent interpersonal skills <br>Ability to work on own initiatives <br>High level of ethics and compliance <br>Ability to communicate properly and professionally <br>Ability to build and maintain positive relationships <br>Excellent organizational skills and attention to detail

The Field Sales Supervisor - OTC Pharmacy Line is responsible for driving sales performance, supervising and coaching a team of medical representatives, and ensuring effective coverage and execution across assigned territories. The role focuses on achieving sales targets, strengthening relationships with pharmacies, and ensuring optimal product visibility and availability in the market. <br> <br>Location: Lebanon (Covering Half Territory) <br>Department: Sales – OTC Pharmacy Line <br> <br>Key Responsibilities <br> <br>1. Sales Performance & Target Achievement <br> <br>Achieve and exceed assigned sales targets within the designated territory. <br>Monitor team performance and ensure alignment with company objectives. <br>Analyze sales data and market trends to identify opportunities and gaps. <br>Implement action plans to maximize territory performance. <br> <br>2. Team Management & Coaching <br> <br>Supervise, motivate, and guide a team of Medical Representatives. <br>Conduct regular field visits and joint calls to assess performance and provide coaching. <br>Set clear KPIs and monitor individual performance. <br>Identify training needs and support team development. <br> <br>3. Territory Management <br> <br>Ensure optimal coverage of pharmacies within the assigned region. <br>Maintain strong relationships with key pharmacies and stakeholders. <br>Monitor competitor activities and market dynamics. <br>Ensure proper segmentation and targeting of accounts. <br> <br>4. Execution Excellence <br> <br>Ensure proper implementation of marketing campaigns and promotional activities. <br>Monitor product availability, visibility, and merchandising standards. <br>Ensure compliance with company policies and procedures. <br> <br>5. Reporting & Administration <br> <br>Prepare and submit regular sales reports and forecasts. <br>Track field activities using CRM tools. <br>Provide feedback to management on market insights and team performance. <br> <br> <br>Qualifications & Experience <br> <br>- Bachelor’s degree in Pharmacy, Business Administration, or related field. <br>- Minimum 3–5 years of experience in pharmaceutical sales (OTC experience is a plus). <br>- Previous supervisory or team leadership experience is highly preferred. <br>- Strong knowledge of the Lebanese pharmacy market

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Toters Commercial team is looking for a diligent, eloquent, and organized individual to be part of the content team and pipeline, based in Beirut, and to support Toters growth across markets.</p> <p>We are looking for an organized individual who can manage multiple stakeholders while maintaining processes, quality control, and making sure Toters app content is uploaded in an appealing and timely manner. The selected candidate will help Toters expand its selection by offering customers a wider variety of stores and restaurants in Lebanon. </p> <p> <b><br> </b></p> <p><b>RESPONSIBILITIES</b></p> <p> <br> </p> <ul> <li>Build, train, and develop a team of content writers and app maintenance specialists in Beirut and remotely</li> <li>Manage content pipeline across three markets (more in the future) while aligning with Category Management teams to meet launch deadlines</li> <li>Respond to merchant queries and requests about their app-content and delegate menu updates to team as necessary</li> <li>Maintain quality control by reviewing descriptions, categorization, content, and team s work, including creating stores</li> <li>Evaluate and improve existing tools and processes in content</li> <li>Manage store photography pipeline, prioritization, monetization, and schedules with freelance photographer</li> <li>Create and translate content for multiple apps (customer, merchant, shopper), blog, and other channels, as needed</li> </ul> <p> <br> </p> <p><b>SKILLS/REQUIREMENTS/QUALIFICATIONS</b></p> <p> <br> </p> <ul> <li>B.S. in Business Management, Communication, or similar fields</li> <li>Proficiency in Excel is a must (VLOOKUP, Pivot Tables, etc.)</li> <li>Responsible and dynamic individual who can implement processes, manage multiple people and moving parts, and work under hard deadlines</li> <li>Excellent verbal and written English and Arabic skills. French is a plus</li> <li>Independent and flexible. Willing to work/be connected during evenings and weekends as necessary</li> <li>Service-oriented and able to work with multiple stakeholders professionally</li> <li>Tech savvy. Able to learn and use web tools<br> </li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives.</p><p>Key Accountabilities:</p><ul><li>Ensure full implementation and compliance with Colortek's retail operating procedures across all branches.</li><li>Safeguard company policies, standards, workflows, and best practices.</li><li>Conduct regular branch audits to ensure operational consistency and identify improvement opportunities.</li><li>Identify operational gaps and implement corrective action plans.</li><li>Lead, coach, motivate, and develop retail teams to consistently perform at a high level.</li><li>Train new employees on Colortek's systems, operational standards, products, and customer service expectations.</li><li>Conduct regular coaching sessions and performance follow-ups.</li><li>Achieve and exceed branch sales targets and key performance indicators.</li><li>Coach staff on consultative selling techniques and premium customer service.</li><li>Monitor sales performance and recommend actions to improve results.</li><li>Maintain deep knowledge of Colortek's products, solutions, services, and brand story.</li><li>Create an inspiring retail environment that reflects Colortek's premium positioning.</li><li>Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools.</li><li>Enforce accurate data entry and system discipline across all branches.</li><li>Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures.</li><li>Ensure accurate reporting and documentation.</li><li>Handle escalated customer concerns with professionalism and urgency.</li><li>Plan and manage relevant product or sales training to team in cooperation with HR</li><li>Manager visual merchandising in coordination with the Marketing department.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills, Knowledge and Experience required:</p><ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 3 5 years of experience in retail operations, preferably from the Franchise industry.</li><li>Proven experience leading and developing retail teams.</li><li>Strong understanding of retail systems, operational processes, and inventory management.</li><li>Experience working with ERP and POS systems.</li></ul><p></p></section>