Insurance Coordinator Jobs in Lebanon
938 Jobs Found
<p>The Production & Inventory Manager is responsible for supporting the daily operations of production, inventory management, e-commerce, logistics, and retail. The role requires strong organizational skills, attention to detail, and the ability to work across different departments to ensure smooth operations.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Inventory & Stock<ul><li>Manage and update inventory for all Jujule Lemonie branches.</li><li>Enter all new products into Shopify inventory.</li><li>Prepare and maintain inventory tracking sheets.</li><li>Conduct regular stock checks and report discrepancies.</li><li>Visit branches once or twice per month to verify stock, review displays, and recommend replenishment when needed.</li></ul></li><li>Shopify & Website<ul><li>Create new products on Shopify.</li><li>Upload product photos, descriptions, and pricing.</li><li>Coordinate with the Website Manager to ensure new arrivals are published accurately and on time.</li></ul></li><li>Quality Control<ul><li>Inspect finished products before distribution.</li><li>Ensure all garments meet Jujule Lemonie's quality standards.</li><li>Report and follow up on any quality issues.</li></ul></li><li>Product Preparation<ul><li>Barcode and price all new products.</li></ul></li><li>Shipping & Logistics<ul><li>Print invoices for online orders.</li><li>Assist with packing merchandise for branches, exhibitions, and events.</li></ul></li><li>Atelier Support<ul><li>Assist the production team with fabric cutting, garment finishing, and preparation when needed.</li><li>Maintain an organized atelier, ensuring fabrics, trims, buttons, and materials are properly stored.</li></ul></li><li>Consignment & Stock Follow-up<ul><li>Maintain inventory sheets for consignment suppliers.</li><li>Update daily sales and stock records.</li><li>Monitor stock levels and inventory.</li></ul></li><li>Marketing Support<ul><li>When needed, assist in creating photo and video content for social media.</li><li>Prepare collection lookbooks using the company's software.</li></ul></li><li>Photoshoots<ul><li>Assist in preparing garments and accessories for photoshoots.</li><li>Assist during shoots and ensure all items are returned and accounted for afterward.</li></ul></li><li>Boutique Support<ul><li>Assist the sales team during busy periods when required.</li></ul></li></ul><b><br></b><p><b>Skills</b></p><br><ul><li>Strong organizational and time management skills.</li><li>High attention to detail and accuracy.</li><li>Proficiency in Microsoft Excel.</li><li>Basic knowledge of Shopify is an advantage.</li><li>Ability to multitask and work under pressure.</li><li>Team player with a proactive attitude.</li><li>Interest in fashion and product management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong organizational and time management skills.</p><p>High attention to detail and accuracy.</p><p>Proficiency in Microsoft Excel.</p><p>Basic knowledge of Shopify is an advantage.</p><p>Ability to multitask and work under pressure.</p><p>Team player with a proactive attitude.</p><p>Interest in fashion and product management.</p>
<div><div><div><div><div><strong>JOB PURPOSE<br><br></strong></div><div>Manage the Country’s National Operations facilities and personnel in their provision of pick-up, delivery, service offering through counters and shipment processing services. Ensure the execution of these services to defined service, cost and quality standards and achieve targeted improvement in operations performance measures. Set and own all operational budgeted costs. Support the sales acquisition and customer maintenance processes for defined customers and physical channels to achieve profitable revenue growth for DHL and improved customer satisfaction. Responsible for customs clearance both inbound and outbound to achieve the highest Transit Time standard. Responsible for security within the Country employees, shipments and facilities.</div></div><div><strong><br></strong></div><div><strong>PRINCIPAL ACCOUNTABILITIES</strong></div><div><ul><li>Direct accountability for the service performance and operational cost of the Country’s Operations against defined standards and targets.</li><li>Gateways within the Country maintaining and achieving BIC Gateway status.</li><li>Security compliance within the country, maintaining and achieving new TAPA facilities.</li><li>All Facilities upkeep and ideal location within the Country</li><li>Responsible for Country maintaining ISO9001, ISO1401, ISO1800</li><li>Responsible for planning new facility locations and customer touch points.</li><li>Ownership of the costs & cost target achievement, with the Business Units.</li><li>Ensure pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.</li><li>Ensure implementation of, and compliance to regional and country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.</li><li>Manage and support business acquisition and customer relationship management from the Operations perspective for defined customers, both directly with customers through all physical channels and in conjunction with appropriate DHL sales management.</li><li>Monitor Operations performance against service targets and cost targets and ensure the implementation of actions to reverse identified areas of under-performance.</li><li>Ensure that service provided by counter staffs through the service centers are in line with DHL’s standards set for delighting customers to maximize cash sales.</li><li>Ensure the effective implementation and deployment of Regional and Country projects, programmes and initiatives, and the realization of agreed business benefits, within Ground Operations.</li><li>Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets. Perform the Motiv8 process regularly for direct reports to manage individual performance and career aspirations.</li><li>As security is a vital and integral part of our business and as such contributes to its overall success, line managers are responsible for compliance to DHL security policies and procedures.</li><li>Co-ordinate with Regional Hub and Transportation department, sales and third party contractors to maintain and expand the road haulage network in line with market demands, both in terms of transit times and security.</li><li>Monitor and measure the transit time performance against performance targets. </li><li>Take the necessary action at origin and/or destination to ensure transit time targets are achieved.</li><li>Work closely with local management to oversee the construction/renovation of all new and existing facilities to ensure they are designed to cope with projected volumes of shipments forecasted over the next five years.</li><li>Manage the co-ordination between country management team and functions and develop the country’s quality strategy in line with ISO 9001, ISO 1400(EMS) – ISO 1800(H&S) and beyond.</li><li>Measure and evaluate service performance using Service Quality Index.</li><li>Ensure performance monitoring is relevant, concise and accessible to all users.</li><li>To develop, implement and manage security country wide<br></li></ul><div><strong>NATURE AND SCOPE</strong></div></div><div><br></div><div><div><strong>a) Context</strong></div><div><br></div><div>The Country National Operations Manager has direct management responsibility for the Country’s Operations personnel, equipment, consumables and facilities. Specifically, he/she is responsible for the service and operational cost performance for the Country’s Operations against agreed budget, standards and targets, and the definition and implementation of actions and plans to improve this performance. Improve and maintain high performance in customs clearance.</div><div><br></div><div><strong>b) Reporting Relationships</strong></div><div><strong><br></strong></div><div>The Country National Operations Manager reports to the Country Manager. This position has xxx direct reports, Ground Ops Manager, Quality and H&S Manager, Security and Facilities Manager, Gateway Manager.</div><div><br></div><div><div><strong>c) Contacts</strong></div><div> </div><div><em>1. <strong>Internal </strong></em></div><div><strong><br></strong></div><div></div><div>Management Team --> Daily--> Strategy Creation and Development </div><div><br></div><div>Services Managers--> Daily--> Leadership, direction and Guidance</div><div> </div><div>Gateway staff--> Daily--> Functional co-ordination;network issues and developments</div><div> </div><div><em>2. <strong>External</strong> </em></div><div><br></div><div>Building Maintenance Supplies and Contractors -->Infrequently -->Liaison takes place through Procurement and Facilities</div><div> </div><div>Customers -->Daily --> Services support to sales for large contracts or for maintenance of existing deals</div></div></div><div><br></div><div><br></div><div><div><strong>d) Problem Solving</strong></div><div><ul><li>Addressing customer service and operational issues, primarily driven by Ground Operations and Gateway performance.</li><li>Defining solutions to reverse identified under-performance against service and cost standards and targets within Ground Operations.</li><li>Ensuring compliance to THP –ISO 1900/1800/1400 processes and relevant quality systems.</li><li>Ensuring the implementation of agreed regional and country projects and programmes at operational sites within the country while maintaining the full operational performance of the facilities and personnel.</li><li>Maintaining optimal operational performance within Country Operations, including staffing levels, equipment and supplies availability and functionality, and planning and projecting infrastructure investments to sustain performance and quality levels.</li><li>Managing all country facilities, relocating, maintaining and planning for growth. </li></ul><div><div><strong>e) Decision Making</strong></div><div><ul><li>Service operating policy and procedures</li><li>Services procurement over field spend</li><li>Domestic scheduling and road network</li><li>Services staff recruitment</li><li>Services process flow design and layout</li><li>Services development programmes and schedules</li><li>Shipment data processing standards and equipment</li><li>Services Strategy</li><li>Operating policies and procedures</li><li>Procedure and process flows for interfaces with other departments</li><li>Process flow and procedure design for ISO 9002 certification</li><li>Key performance indicator design for other departments</li><li>Prioritization of tactical actions to improve service and cost performance within country Operations.</li></ul><div><br></div></div></div></div></div><div><div><strong>f) Planning and Organization</strong></div><div></div><div><ul><li>Supports major projects and programs scheduled for deployment in his/her Operations and ensure that agreed local personnel and resources are available for timely completion.</li><li>Ensures compliance with agreed service contingency and recovery plans within Operations and ensures they are aligned with necessary plans or actions in other areas of the Operations and other functions and entities (e.g. Commercial, Aviation,).</li><li>Monitors and reacts appropriately to ensure optimum staffing and other resources are available to maintain service and cost performance standards.</li></ul></div><div><br></div><div><strong>g) Job Challenge</strong></div><div><ul><li>The country may have particular cultural differences to other network locations. There is a high proportion of staff from South East Asia, the Indian Sub Continent and other Middle East / African countries. They have different backgrounds, languages and religious beliefs. The country National Operations Manager has to ensure that all of these differences are taken into consideration when any strategies are being formulated or decisions affecting staff changes and work practices are being effected. </li><li>Must be able to lead, manage, motivate and communicate effectively to all levels of Operations staff within Country Operations.</li><li>Key focus on achieving service excellence within agreed cost parameters while Maintaining a strong customer facing position and driving improvement in Customer satisfaction.</li></ul></div></div><div><br></div><div><div><strong>4. KNOWLEDGE, SKILLS AND EXPERIENCE:</strong></div><div><ul><li>Educated to degree level preferred</li><li>6-8 years experience within Operations with at least 5 years experience of managing large teams .</li><li>Project Management experience preferred.</li><li>Must possess good understanding of Service Theory, Operations Management, ,GSOP, ISO Processes and TAPA.</li><li>Excellent written, oral and presentation skills essential.</li><li>PC skills i.e. sound knowledge of MS Office packages.</li><li>Passion for delighting customers</li><li>Ability to build and lead teams</li><li>Ability to drive superior performance by building a high performance culture</li><li>Demonstrates a high level of commitment, energy and resilience</li><li>Excellent problem solving capabilities</li><li>High tolerance for stress and maintains stable performance under pressure</li><li>Good Planning & Organizing skills</li></ul></div></div></div></div></div>
MEDCALL S.A.L., Société de régulation médicale, recrute 1 assistant de régulation
<br>Introduction :
<br>À MEDCALL, notre équipe opérationnelle dévouée 24h/24 et 7j/7, trilingue, possède l'expertise
<br>nécessaire pour organiser et surveiller un éventail de services médicaux adaptés aux besoins des
<br>voyageurs du monde entier sur différents fuseaux horaires. Nous sommes fiers d'offrir une gamme
<br>complète de solutions de santé, garantissant que les patients reçoivent un soutien de premier ordre
<br>dans divers scénarios médicaux pendant leurs vacances.
<br>Description du poste : - Réception et émission des appels et e-mails en vue d'une aide opérationnelle et médicale pour la mise
<br>en place de missions médicales. - Transmission des données logistiques et de messages aux intervenants médicaux et paramédicaux. - Contacter les prestataires (médicaux ou non médicaux) pour vérifier leur disponibilité, leurs services et
<br>les réseaux disponibles. - Enregistrement des informations, des données et édition des factures.
<br> Niveau de formation : - Minimum Bac +2 : Avec idéalement une formation dans le management, la gestion ou l'hôtellerie. - Formation médicale non requise.
<br> Langues écrites et parlées couramment : - 1ère langue : français - 2ème langue : anglais - 3ème langue : arabe (optionnelle). - Autre langue appréciée
<br> Localisation de l’emploi :
<br>Bureau : Beirut (Hadath), Liban.
<br> Horaires et Salaire : - En moyenne 40 heures par semaine. - Présence de 9h00 à 18h00 (5 jours /semaine dont une présence obligatoire de 2 weekends par mois et
<br>une nuit par semaine). - Salaire mensuel à partir de 1.100$ quand le candidat sera formé à toutes les fonctions du poste et
<br>quand la présence indiquée ci-dessus sera entièrement assurée. - Toute expérience dans le domaine de la gestion, l'hospitalité et l'assistance est appréciée et sera
<br>revalorisée. - Possibilité d’assurer une permanence de 36 heures par semaine (90%) réparties sur 4 jours par
<br>semaine.
<br> Note : Assurance médicale pour toute notre équipe.
<br> Visitez notre web site : ‘‘ www.medcall.me ’’
<br> Envoyez votre CV + lettre de motivation à :
<br>MEDCALL: Ing. Imad Badaoui
<br>E-mail: imad.badaoui@medcall.me
THE QUESTION MOST SALES PROFESSIONALS ARE AFRAID TO ASK:
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<br>"Why am I bringing in tens of thousands of dollars in revenue, but only walking away with a small local salary?"
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<br>If you have ever asked yourself this question while staring at a capped commission sheet, this notice is for you.
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<br>A high-growth GCC commercial engine operating in high-ticket B2C/B2B markets is selecting 5 elite sales professionals to join our primary closing hub in Lebanon. We do not offer basic entry-level telesales positions—we hire trained, ambitious closers who know their value and want their income directly tied to their skill.
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<br>THE COMPENSATION REALITY:
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<br>• Realistic Average Earning: $1,500+ / month (Fixed Base Salary + High-Volume Commissions + Target Cash Bonuses)
<br>• Zero Income Ceiling: True uncapped commission structure. You get paid on total delivered monthly sales volume.
<br>• Complete Legal Security: Fixed base salary guaranteed from Day 1 + Full Official NSSF Enrollment.
<br>• Qualified Deal Pipeline: No cold pitching on low-value items. You close high-ticket offers with pre-qualified interest.
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<br>WHAT YOUR DAY LOOKS LIKE:
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<br>• Conducting strategic closing calls with high-intent prospects from your assigned pipeline.
<br>• Diagnosing client needs, presenting high-value solutions, and systematically resolving complex objections.
<br>• Securing upfront commitments and closing high-value agreements on-site from our central office.
<br>• Tracking and optimizing your conversion rates alongside top-tier sales mentors.
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<br>WHO QUALIFIES FOR THIS ROLE:
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<br>• Proven experience in outbound sales, high-ticket telesales, or high-value deal negotiation.
<br>• Sharp emotional intelligence, rapid objection-handling skills, and dominant persuasion capabilities.
<br>• An uncompromising, target-obsessed attitude focused entirely on driving financial success.
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<br>IMMEDIATE SELECTION PROCESS:
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<br>We are filling these seats immediately upon finding the right candidates. Late applications will be placed on a waitlist for the next quarter
Job Summary
<br>The Head Waiter is responsible for providing restaurant guests with a unique and exceptional dining experience. The Head Waiter ensures accurate, timely, friendly, and professional service while making sure all guest requests are properly handled and fulfilled according to the restaurant’s standards and policies.
<br>Main Duties and Responsibilities
<br>• Have full knowledge of all food and beverage items available on the restaurant menu.
<br>• Recommend and promote as many suitable food and beverage options as possible to guests.
<br>• Anticipate guests’ needs and remain alert and ready to respond to their requests.
<br>• Give every guest the highest level of attention, respect, and care.
<br>• Ensure that every guest receives fast, friendly, and professional service.
<br>• Follow and implement the restaurant’s Sequence of Service procedures according to company policy.
<br>• Prepare and set tables according to the restaurant’s standards.
<br>• Prepare and maintain side stations according to the required standards.
<br>• Inform the Floor Manager / Team Leader of any specific guest needs, special requests, or requirements.
<br>• Immediately report any guest complaint or concern to the Floor Manager / Team Leader.
<br>• Assist waiters in clearing and removing plates and service items from tables after guests have left.
<br>• Always inform the Floor Manager / Team Leader before leaving the restaurant floor during working hours, regardless of the reason.
<br>• Do not discuss personal, political, religious, or any other unrelated topics with guests. All conversations with guests must remain strictly related to the service and their dining experience.
<br>• Maintain a professional attitude, appearance, and high level of personal hygiene at all times.
<br>Personal Appearance & Hygiene Standards
<br>The Head Waiter must maintain the following standards at all times:
<br>• Never touch food directly with bare hands. Always use the appropriate utensils.
<br>• Ensure that plates, glasses, and other service items are clean and free from fingerprints or marks.
<br>• Keep hair clean, neat, and well-groomed.
<br>• Maintain a clean and well-groomed face and a properly shaved beard, according to restaurant standards.
<br>• Wear a clean, neat, and properly ironed uniform at all times.
<br>• Use deodorant daily and maintain proper personal hygiene throughout the working day.
<br>• Carry the order pad / order ticket at all times as required.
<br>• Maintain a clean, professional, and presentable appearance in front of guests and colleagues
Department Service Center
<br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe.
<br>Main Duties and Responsibilities
<br>• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Communicate with customers to understand their issues and collect all required product and purchase information.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
Department Service Center
<br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe.
<br>Main Duties and Responsibilities
<br>• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Communicate with customers to understand their issues and collect all required product and purchase information.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
Introduction: Galop sal is the exclusive franchisee of Hermès in Lebanon, the most respected brand in fashion and luxury.
<br>Located in the heart of Beirut city center in an iconic historical building, Hermès boutique spans over 300 m2
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<br>Principal mission: You take a role in the success of the boutique by achieving KPIs on a monthly and yearly basis. You are accountable for providing best customer experience and service. You take part in all tasks and activities of the Boutique that are assigned to you, in the front and back office.
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<br>Reporting: You will report to Retail Manager
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<br>Remuneration : Commensurate with experience and profile
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<br>Responsibilities
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<br>- Demonstrate mastery of Hermès brand fundamentals, its rich history and heritage, as well as the specificities of Hermès collections, main features, prices, and sales pitches in order to convey the uniqueness of our brand to new and existing clients
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<br>- Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices
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<br>Client Experience
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<br>- Deliver superior client experience by ensuring that our clients feel welcomed, valued and promptly attended to
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<br>- Enhance the brand perception in order to create and perpetuate the desire for the brand for new and existing clients
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<br>- Turn any situation into an opportunity to reinforce the client experience
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<br>- Be aware of own communication style and adapt to each client by employing active listening and fully understanding and capturing their needs, desires and motivations
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<br>- Engage with clients through story-telling and emotional connection, and take ownership of personal discourse in order to build respectful and loyal client relationships
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<br>Business Performance and Operational Excellence
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<br>- Stay up-to-date and ensure full compliance with GALOP company policies and internal procedures in regards to IT tools, schedule, security, retail operations, administration and data protection regulations
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<br>- Adhere to GALOP Dress Code and Grooming Guidelines, and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry in Lebanon.
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<br>- Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard
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<br>Ensure that all actions, transactions, and decisions are in line with GALOP company practices and legal requirements. Work with transparency, integrity and respect for people and company property
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Responsible for assisting in managing the daily operations of the store in order to ensure that the store is visually merchandised with a proper workflow and compliance with set standards and highest level of customer service is consistently provided to Tawfeer’s customers.<br> ₋ Assist in the development and oversee the implementation of the store’s established policies and procedures and comply with Tawfeer’s other policies.<br> ₋ Assist in ensuring the achievement of annual sales targets for the store and ensure it is cascaded down to the store’s team on a monthly & weekly basis.<br> ₋ Assist in managing all store activities in Tawfeer while ensuring the achievement of the set Sales Targets.<br> ₋ Assist in monitoring cash management and payment systems in accordance with Tawfeer’s policies & procedures.<br> ₋ Monitor complete store merchandise and materials in terms of ensuring that all categories products have accurate labelling, pricing in accordance with the set Brand Guidelines and Policies & Procedures.<br> ₋ Assist in managing the store’s inventory, inventory space maintenance, facilities management, renovation needs, merchandise, staff supervision, customer service & sales, store layout and floor sales in an organized manner to enhance safety and efficiency.<br> ₋ Assist in coordinating activities of stock distribution facilitate transportation and receiving of stock in accordance with Tawfeer’s established procedures.<br> ₋ Assist in providing on the job training to junior staff in customer service & technical product knowledge to ensure the delivery of accurate information to clients.<br> ₋ Manage the resolution of customer complaints in a professional and timely manner.<br> ₋ Ensure that the store is visually merchandised with a proper workflow in order to increase Sales and enhance the Operational efficiency.<br> ₋ Perform other duties related to the job as assigned by the Direct Manager.<br> ₋ Assist in development of the manpower plan for the store to ensure a highly professional and knowledgeable workforce at Tawfeer ₋ Oversee special and appropriate Training Programs for the store employees to ensure smooth workflow ₋ Assist in preparing and submitting periodic reports to direct management pertaining to store activities and any issues that may occur.<br> ₋ Bachelor Degree in Business Administration or related field.<br> ₋ Minimum of 5-7 years of experience in the same or related field ₋ Managing People.<br> ₋ Decision Making Skills ₋ Communication Skills.<br> ₋ Problem Solving Skills.<br> ₋ Organizing and Planning Skills.<br> ₋ Achievement Oriented.<br> ₋ Proficiency in English and Arabic languages</span> </div>
<p><b>JOB PURPOSE</b></p><p>The Sales Representative is responsible for driving sales growth, maximizing profitability, and expanding market penetration within a designated territory by promoting and selling products. The role also involves identifying potential customers, developing new business opportunities, and maintaining strong relationships with existing clients.</p><p><b><br></b></p><p><b>KEY RESPONSIBILITIES</b></p><p>Sales</p><ul><li>Review customers' inventory levels regularly to identify replenishment needs and prepare appropriate orders.</li><li>Manage the sales process efficiently to meet sales objectives and increase business volume.</li><li>Follow the approved sales cycle to ensure effective customer follow-up and provide high-quality service.</li><li>Identify and acquire new customers within the assigned territory to expand market coverage and boost sales.</li><li>Promote the complete product portfolio while strengthening relationships with existing customers to increase brand market share.</li><li>Inform customers about newly launched products, promotional offers, and bundle deals.</li><li>Maximize sales performance across all assigned brands through consistent and productive customer visits.</li><li>Communicate any issues encountered in the field, along with suggested solutions, to the Sales Supervisor or Manager.</li><li>Prepare and submit all required reports requested by the direct supervisor in a timely manner.</li><li>Achieve the assigned monthly sales targets.</li><li>Monitor products approaching their expiry dates with customers and encourage pharmacists to prioritize selling products with the earliest expiration dates.</li><li>Minimize product returns by continuously monitoring customer inventory during routine visits.</li><li>Conduct monthly reviews of year-to-date sales performance by customer and by brand, comparing results with the previous year's performance.</li></ul><p>Collections and Receivables</p><ul><li>Coordinate to monitor customer account statements and ensure that credit notes and financial adjustments are processed promptly.</li><li>Collect outstanding invoices according to agreed payment terms to reduce overdue balances.</li><li>Regularly review customer account status to verify the timely completion of credit notes and other financial settlements.</li><li>Meet the monthly collection objectives established by the company.</li></ul><p>Market Intelligence</p><ul><li>Gather market information related to competitors' products, sales activities, promotions, new launches, and marketing initiatives to support business competitiveness.</li><li>Complete daily sales reports documenting customer visits, sales activities, and order details to facilitate performance tracking.</li></ul><p>Merchandising (When Applicable)</p><ul><li>Implement merchandising standards by arranging product displays and promotional materials in accordance with brand guidelines to improve visibility and stimulate sales.</li><li>Document and report merchandising activities, including display conditions before and after implementation.</li></ul>
SCOPE OF THE JOB:
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<br>The Manager In Training (MIT) is responsible for serving customers on the floor and for providing
<br>support to the Store Manager in the effective running of the Store, in order to ensure the highest
<br>standards of customer service are achieved and maintained. He/ she is also responsible for undergoing
<br>intensive Soft & Technical skills trainings such as POS, Receiving area, Customer Service,
<br>Communication skills, Time Management, Leadership etc…
<br>
<br>KEY RESPONSIBILITIES:
<br>
<br>- Ensure that customers are served in a timely manner and assist them in their purchase decisions
<br>by offering expert advices in compliance with quality and customer service standards.
<br>- Assign routine and non-routine tasks to Sales Representatives, Cashiers & Backdoor Agents, in
<br>order to ensure that activities are carried out in the most efficient manner.
<br>- Assist in the preparation of the staff schedule in order to ensure that the Store manpower is
<br>effectively matched to the Stores operational requirements in a cost effective manner.
<br>- Report occurring operational issues and handle customer complaints in a timely manner,
<br>suggest solutions or escalate them as appropriate in order to ensure operational effectiveness
<br>and customer satisfaction.
<br>- Assist the Store Manager in the ongoing evaluation process of sales team (Performance
<br>Management System, Probation Period reviews, etc…) in coordination with the HR & OD Dpt.
<br>- Maintain an accurate stock rotation process (To/From Stores & Warehouse), ensuring that all
<br>items are being offered on time.
<br>- Assist the Store Manager in handling the maintenance of inventories and placement of product
<br>orders to ensure effective stock management and availability of products.
<br>- Liaise with the Store Managers on the opening process in order to ensure that all set procedures
<br>regarding petty cash, reporting, systems, etc. are respected.
<br>- Support the Store Managers in providing the team with the necessary support in terms of
<br>training and development in order to optimize sales results.
<br>- Assist the Store Manager in the preparation of the required reports in a timely & organized
<br>manner, & ensure that all related records are documented.
<br>- Perform other duties that are aligned & related to the job scope.
<br>
<br>JOB REQUIREMENTS:
<br>
<br>- Education: Bachelor Degree in Business Administration, or any related field.
<br>- Experience: 2- 3 years of experience in sales; Retail experience is a plus.
<br>- Linguistic Skills: Advanced in English & Arabic, French is a plus.
<br>- Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus
<p><p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the job:</h4>
<p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p>
<h4>Key responsibilities</h4>
<p><strong>Prospecting & lead generation</strong></p>
<ul>
<li>Identify and research target accounts.</li>
<li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li>
<li>Build and maintain high-quality prospect lists.</li>
<li>Book qualified meetings and product demonstrations for Account Executives.</li>
</ul>
<p><strong>Lead qualification</strong></p>
<ul>
<li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li>
<li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li>
<li>Ensure smooth handoff of qualified leads to Account Executives.</li>
</ul>
<p><strong>CRM & pipeline management</strong></p>
<ul>
<li>Accurately document all activities and interactions in HubSpot.</li>
<li>Maintain clean and organized records of contacts, companies, and opportunities.</li>
<li>Track outreach performance and conversion metrics.</li>
</ul>
<p><strong>KPIs & success metrics</strong></p>
<ul>
<li>Daily/weekly outbound activity targets</li>
<li>Meetings booked per month</li>
<li>Sales Qualified Leads (SQLs) generated</li>
<li>Pipeline value created</li>
<li>Conversion rates from outreach to meeting</li>
</ul>
<h4>Requirements</h4>
<p><strong>Required qualifications</strong></p>
<ul>
<li>1–3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</li>
<li>Strong verbal and written communication skills</li>
<li>Comfortable with cold outreach and high activity levels</li>
<li>Experience using HubSpot or similar CRM systems</li>
<li>Highly organized, disciplined, and results-driven</li>
</ul>
<p><strong>Preferred qualifications</strong></p>
<ul>
<li>Experience selling into Ampliphi’s target vertical</li>
<li>Familiarity with consultative or value-based selling</li>
<li>Experience working within a private equity–backed or portfolio company environment</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Consistently meeting or exceeding activity and meeting targets</li>
<li>Generating a predictable, high-quality sales pipeline</li>
<li>Strong collaboration with AEs and leadership</li>
<li>Demonstrating continuous improvement in messaging and conversion rates</li>
</ul></p><p></p>
Job Purpose and Context:
<br>The Marketing Officer is responsible for executing marketing activities, including content creation, digital platform management, and campaign support. The role focuses on delivering high-quality marketing materials, maintaining brand consistency, and supporting marketing initiatives through creative and operational execution.
<br>
<br>
<br>Duties and Responsibilities:
<br>Content Creation & Creative Execution
<br>• Design marketing materials (brochures, ads, presentations, data sheets).
<br>• Develop digital content (posts, reels, newsletters, visuals).
<br>• Ensure consistency with brand identity and quality standards.
<br>
<br>Digital Platform Management
<br>• Manage company social media accounts.
<br>• Publish content and maintain active presence
<br>• Monitor engagement and performance metrics.
<br>• Support website updates and content management.
<br>
<br>Field Content & Visual Coverage
<br>• Capture photos and videos from operations (factory, warehouse, events).
<br>• Produce real-time content supporting campaigns and branding.
<br>• Ensure content reflects actual operations and brand credibility.
<br>Campaign Execution Support
<br>• Support execution of marketing campaigns.
<br>• Assist in preparing campaign materials and assets.
<br>• Coordinate with internal teams for campaign rollout.
<br>
<br>Sales & Business Support
<br>• Support sales with marketing materials and presentations.
<br>• Assist in preparing proposals, product kits, and client-facing content.
<br>• Ensure marketing output supports customer engagement.
<br>• Track content performance and engagement metrics.
<br>• Assist in reporting campaign performance.
<br>• Provide insights for content and campaign improvement.
<br>Work Discipline & Coordination
<br>• Ensure tasks are completed within timelines.
<br>• Maintain organization of files, content, and materials.
<br>• Coordinate effectively with marketing and internal teams.
<br>
<br>
<br>Competence Requirements:
<br>
<br>• Bachelor’s degree in Marketing, Design, Communications, or a related field.
<br>Experience Requirement
<br>• 1–3 years of experience in marketing, content creation, or related creative roles.
<br>• Proven experience in developing visual and digital content for social media and marketing campaigns.
<br>• Experience in photography, videography, and multimedia content production is preferred.
<br>• Previous exposure to brand communication, social media management, or creative campaign execution is an advantage.
<br>Technical Knowledge and Skills
<br>• Proficiency in design tools such as Adobe Photoshop, Adobe Illustrator, and Canva.
<br>• Strong photography and video editing skills for digital and social media content creation.
<br>• Familiarity with major social media platforms and content management practices.
<br>• Basic understanding of social media analytics and audience engagement practices.
<br>• Leadership and Behavioral Competencies
<br>• Strong attention to detail and commitment to high-quality creative output
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.<br>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Employee Contract Type:</u></p><br>Local - Fixed Term Employee (Fixed Term)<p><u>Job Description:</u></p><br><p><b>Purpose:</b></p><br><ul><li>to ensure cash, commodity food and any other program compliance with WV global standards, donor regulations, sector best practices and audit recommendations.</li><li>for establishing control mechanisms within the Response portfolio to ensure strict adherence to regulations.</li><li>to work closely with all projects leads to build their capacity in meeting key global standards and audit regulations across their projects.</li><li>lead reconciliation processes on a monthly basis across all grants and compile all necessary internal and external reports.</li><li>Lead on all DMT reports and ensure all supporting documents are available.</li></ul><p><b><span>Key Responsibilities:</span></b></p><br><ul><li>Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio;</li><li>Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations.</li><li>Conduct review of proposal package to ensure compliance and consistency from an operational view.</li><li>Ensure the standardization of processes and SOPs across different areas.</li><li>Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review.</li><li>Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs,</li><li>Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure;</li><li>Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations.</li><li>Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance;</li></ul><ul><li>Compile and analyze cash, commodities food and livelihood project information (including ATM usage reports, bank statements, warehouse reports, distribution records, student attendance records, cash for work beneficiary count, HH payment list…) in order to complete a full programmatic reconciliation on a monthly basis;</li><li>Monitor the the physical inventory exercise that is being conducted by the compliance and reporting officer for all stock under the portfolio on a monthly basis. Ensure the stock, loss claim and asset registers are updated; Act as a focal point for any inquiry related to the stock management.</li><li>Liaise with internal and external stakeholders in order to obtain timely and accurate supporting documents which will enable reconciliation and reporting.</li><li>Lead on the DMT reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting: (i) Establish a mechanism which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. (ii) Liaise with other departments (Finance, RAM, M&E, Technical Specialist) in order to obtain their inputs on the reports, (iii) Ensure Reports are compliant with the approved templates and linked to all supporting documents and audit ready. (iv) Ensure that all reports are uploaded on Disaster Grant database, (v) Regular coordination with DMT Reporting and Information Management Unit for any updates related to reporting requirements</li><li>Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports.</li><li>Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates.</li></ul><ul><li>Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio;</li><li>Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges.</li><li>Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high-quality deliverables.</li><li>Establish and maintain a clear communication system with staff which allows for regular: a) progress tracking; b) task assignment; c) problem solving; d) on-the-job capacity building;</li></ul><ul><li>Provide capacity building to all portfolio staff to ensure:</li><li>Heightened awareness of all cash, commodities and food global standards;</li><li>Auditing process and regulations;</li><li>Reporting and recording standards;</li></ul><ul><li>Attend trainings locally and internationally.</li><li>Attend and participate in WVL’s spiritual nurture and other organizational events.</li><li>Responsible of own security and actively contribute to a positive security culture.</li><li>Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.</li><li>Perform other duties as assigned by the Line Manager.</li></ul><p><b>Minimum Requirements:</b></p><br><ul><li>Bachelor’s degree in Business Administration, Data Management or any related field.</li><li>2-4 experience in similar position<br>Experience in auditing cash, commodity and food grants;</li><li>Ability to write reports in a very good level of English and Arabic.</li><li>The position is 95% office based and 5% field based. The position holder will be expected to be available on last minute calls, flexible in working hours and willing to work weekends and holidays as the need arises.</li><li>Ability to work extra hours whenever required in emergency situations and as situation demands.</li></ul><p><b>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status.</b></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>
<p><b>Job Scope </b></p><p><br></p><p>The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors activities, deals with resellers and coordinates with the marketing team on channel activities and programs. Main Duties and Responsibilities Technical and Operations • Define and implement the channel sales strategy and roadmap of the assigned service/product s line in alignment with the management • Responsible for the Levant region sales targets and achievements. • Lead the partners relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv • Execute and supervise the entire sales cycle from quotation to collection • Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly • Generate sales for the entire service/product line in terms of long-term revenue and profitability • Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers needs • Develop and deliver accurate sales forecasts and market development reports in line with business objectives • Promote the service(s)/product(s) and the company within the region • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Sales and Marketing or any other related field. Experience At least 3 years of experience in a similar role in building and managing channel sales ecosystem and meeting sales targets in Levant region mainly Iraq. #LI-DNI</p>
Location
<br>Chtaura
<br>
<br>Position Summary
<br>Responsible for meeting customers’ needs in a timely manner by providing high quality service including efficient and accurate transaction processing by following OMT standards and procedures. Also responsible for managing cash balances, receiving and paying out money, as well as accurately keeping records of various financial transactions.
<br>Primary Duties and Responsibilities
<br>Cash management & transactions processing
<br>
<br>Maintains and ensures cash safety and availability according to predefined limits at all times. Ensures processing customers’ transactions and money transfers effectively
<br>Balances cash drawers in accordance with OMT procedures and regulations and coordinates with colleagues regarding cash replenishments
<br>Balances currency in cash drawers and calculates daily transactions; Generates statement of account and compares physical counted money to the system daily balance
<br>Pays out money after verifying information provided for sending/receiving money and that written and numerical amounts agree
<br>Verifies other information such as dates, sender/receiver’s names, identification of the persons receiving payments and the legality of the documents presented
<br>Processes & records transactions, generates receipts and signs them with customer
<br>Informs customers about foreign currency regulations and computes transaction fees for currency exchanges
<br>Collects, archives and sends all receipts and necessary documents provided by customers to OMT head office
<br>Customer Service Excellence
<br>
<br>Provides and sustains high customer service quality by building positive relationship with customers and by promoting OMT services
<br>Greets and serves customers ensuring highest standards of customer service
<br> Ensures all promotional items are well displayed and in a good condition
<br>Explains, promotes, sells/cross-sells OMT products & services such as prepaid cards, post-paid lines and other services; advises customers when needed
<br>Represents OMT in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
<br>Reports customers’ feedback & claims on any OMT service
<br>Knowledge & Teaming
<br>
<br>Maintains and expands knowledge in OMT services and operating model; uses knowledge to handle new situations
<br>Understands the roles of OMT departments and functions
<br>Exhibits politeness and patience when dealing with conflict and difficult situations at the branch
<br>Interacts effectively with the team and people of all levels
<br>Reaches out to help others
<br>Knowledge, Skills, and Abilities
<br>Qualifications:
<br>
<br>• University Degree, TS Degree or equivalent in experience
<br>
<br>Technical Skills:
<br>
<br>• Proficiency in English and Arabic; French is a plus
<br>
<br>• Ability to identify and resolve discrepancies and to notice questionable trends or frauds in cash and transactions
<br>
<br>• Proficiency in Microsoft Office as well as accounting software programs
<br>
<br>• Experience in handling cash and customer service is preferable
<br>
<br>
<br>Overall experience:
<br>
<br>• 0-3 years
Job Title
<br>Teller
<br>
<br>Location
<br>Beirut
<br>
<br>Position Summary
<br>Responsible for meeting customers’ needs in a timely manner by providing high quality service including efficient and accurate transaction processing by following OMT standards and procedures. Also responsible for managing cash balances, receiving and paying out money, as well as accurately keeping records of various financial transactions.
<br>
<br>Primary Duties and Responsibilities
<br>
<br>Cash management & transactions processing
<br>
<br>Maintains and ensures cash safety and availability according to predefined limits at all times. Ensures processing customers’ transactions and money transfers effectively
<br>Balances cash drawers in accordance with OMT procedures and regulations and coordinates with colleagues regarding cash replenishments
<br>Balances currency in cash drawers and calculates daily transactions; Generates statement of account and compares physical counted money to the system daily balance
<br>Pays out money after verifying information provided for sending/receiving money and that written and numerical amounts agree
<br>Verifies other information such as dates, sender/receiver’s names, identification of the persons receiving payments and the legality of the documents presented
<br>Processes & records transactions, generates receipts and signs them with customer
<br>Informs customers about foreign currency regulations and computes transaction fees for currency exchanges
<br>Collects, archives and sends all receipts and necessary documents provided by customers to OMT head office
<br>Customer Service Excellence
<br>
<br>Provides and sustains high customer service quality by building positive relationship with customers and by promoting OMT services
<br>Greets and serves customers ensuring highest standards of customer service
<br> Ensures all promotional items are well displayed and in a good condition
<br>Explains, promotes, sells/cross-sells OMT products & services such as prepaid cards, post-paid lines and other services; advises customers when needed
<br>Represents OMT in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
<br>Reports customers’ feedback & claims on any OMT service
<br>Knowledge & Teaming
<br>
<br>Maintains and expands knowledge in OMT services and operating model; uses knowledge to handle new situations
<br>Understands the roles of OMT departments and functions
<br>Exhibits politeness and patience when dealing with conflict and difficult situations at the branch
<br>Interacts effectively with the team and people of all levels
<br>Reaches out to help others
<br>Knowledge, Skills, and Abilities
<br>Qualifications:
<br>
<br>• University Degree, TS Degree or equivalent in experience
<br>
<br>Technical Skills:
<br>
<br>• Proficiency in English and Arabic; French is a plus
<br>
<br>• Ability to identify and resolve discrepancies and to notice questionable trends or frauds in cash and transactions
<br>
<br>• Proficiency in Microsoft Office as well as accounting software programs
<br>
<br>• Experience in handling cash and customer service is preferable
<br>
<br>Overall experience:
<br>
<br>• 0-3 years
Reports To
<br>General Manager/Managing Director/Owner
<br>Job Summary
<br>
<br>The HR Supervisor is responsible for executing the day-to-day operations of the Human Resources department, ensuring that HR policies and procedures are implemented effectively and in compliance with labour laws and company standards. The role supervises HR activities including recruitment, onboarding, employee relations, performance management, attendance, training, payroll coordination, and HR administration while supporting organizational objectives.
<br>
<br>Key Responsibilities
<br>• Supervise the daily operations of the HR department.
<br>• Coordinate and oversee the recruitment and selection process.
<br>• Manage employee onboarding, orientation, and probation follow-up.
<br>• Maintain accurate employee records and HR documentation.
<br>• Monitor attendance, leaves, overtime, and employee disciplinary actions.
<br>• Ensure compliance with company policies, internal procedures, and applicable labour laws.
<br>• Support the implementation of performance management processes, including appraisals and development plans.
<br>• Coordinate employee training and development initiatives.
<br>• Assist in developing and updating HR policies, SOPs, job descriptions, and organizational structures.
<br>• Supervise payroll inputs, including attendance, leave balances, deductions, and overtime, ensuring accuracy before submission.
<br>• Handle employee relations issues, grievances, and conflict resolution professionally and confidentially.
<br>• Prepare HR reports and analyse workforce metrics for management review.
<br>• Participate in HR projects and continuous improvement initiatives.
<br>• Support internal and external audits by ensuring HR documentation is complete and compliant.
<br>
<br>Qualifications
<br>• Bachelor's degree in Human Resources, Business Administration, or a related field.
<br>• Professional HR certification (SHRM-CP, PHR, CIPD, or equivalent) is an advantage.
<br>
<br>Experience
<br>• 4–6 years of progressive Human Resources experience.
<br>
<br>Knowledge
<br>• Human Resources principles and best practices.
<br>• Labor law and employment regulations.
<br>• Recruitment and talent acquisition.
<br>• Performance management systems.
<br>• Payroll and attendance administration.
<br>• Training and development.
<br>• HR Information Systems (HRIS).
<br>• Microsoft Office Suite (Excel, Word, PowerPoint).
<br>
<br>Skills & Competencies
<br>• Leadership and people management.
<br>• Strong communication and interpersonal skills.
<br>• Problem-solving and conflict resolution.
<br>• Planning and organizational skills.
<br>• Time management and prioritization.
<br>• Analytical thinking and attention to detail.
<br>• Confidentiality and professional ethics.
<br>• Decision-making and accountability.
<br>• Coaching and mentoring.
<br>• Ability to work under pressure and meet deadlines.
<br>
<br>Key Performance Indicators (KPIs)
<br>• Time-to-fill vacancies.
<br>• Employee turnover rate.
<br>• Recruitment success rate.
<br>• Attendance and leave reporting accuracy.
<br>• Payroll input accuracy.
<br>• Performance appraisal completion rate.
<br>• Training completion rate.
<br>• Employee satisfaction and engagement.
<br>• HR audit compliance.
<br>• Timely completion of HR reports and documentation
<p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the job: You'll be at the forefront of our UK expansion, identifying, researching, and engaging target accounts through strategic prospecting and value-led outreach. This is a high-impact individual contributor role where your success directly fuels company growth.</p><p>How You'll Be Set Up to Win</p><ul><li>Strong Market Position: Leverage our existing relationships with major UK enterprises and proven track record</li><li>Sales & Marketing Alignment: Work closely with our Account Executives and Marketing Director who are committed to your success</li><li>Empowered to Own It: You'll have autonomy to test approaches, refine messaging, and build your pipeline your way</li><li>Ready-to-Convert Market: Target accounts already frustrated with incumbent providers and actively seeking better alternatives</li><li>Resources & Support: Full enablement, proven playbooks, and a leadership team invested in your development</li></ul><p>Core Activities</p><ul><li>Drive new pipeline: Generate qualified meetings through cold calling, email, and LinkedIn</li><li>Hit activity targets: Meet or exceed monthly KPIs for calls, emails, meetings booked, and opportunities created</li><li>Master sales admin: Keep HubSpot pristine</li><li>Collaborate cross-functionally: You ll be working within a Revenue function with Marketing and Sales as one team</li><li>Own follow-up: Relentlessly nurture leads until they convert or disqualify</li><li>Stay sharp: Maintain deep knowledge of Celtrino's solutions and evolving market needs</li><li>Adapt and improve: Test messaging, refine approaches, and leverage data to optimise performance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 5 years in Business Development or SDR within B2B SaaS, tech, or supply chain solutions</p><p>Proven success in outbound lead generation and cold calling</p><p>Proficient with sales tools (HubSpot, Clay, Apollo, Smartlead, Nooks, etc.)</p><p>Fluent in pipeline metrics: MQLs, SQLs, conversion rates, activity volumes</p><p>Excellent at objection handling and qualifying prospects through strategic questioning</p><p>Comfortable engaging senior decision-makers (Ops, IT, Procurement, Finance)</p><p>Highly organised with strong written and verbal communication skills</p><p>Hunter mentality: self-motivated, accountable, and driven by results</p><p>Adaptable, coachable, and operates with urgency</p><p>Nice to Have</p><ul><li>Experience in EDI, supply chain, ERP, or procurement technology</li><li>Familiarity with qualification frameworks (BANT), and value-based selling</li><li>Background in a scale-up or high-growth environment</li></ul>
<p><p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the job:</h4>
<p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p>
<h4>Key responsibilities</h4>
<p><strong>Prospecting & lead generation</strong></p>
<ul>
<li>Identify and research target accounts.</li>
<li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li>
<li>Build and maintain high-quality prospect lists.</li>
<li>Book qualified meetings and product demonstrations for Account Executives.</li>
</ul>
<p><strong>Lead qualification</strong></p>
<ul>
<li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li>
<li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li>
<li>Ensure smooth handoff of qualified leads to Account Executives.</li>
</ul>
<p><strong>CRM & pipeline management</strong></p>
<ul>
<li>Accurately document all activities and interactions in HubSpot.</li>
<li>Maintain clean and organized records of contacts, companies, and opportunities.</li>
<li>Track outreach performance and conversion metrics.</li>
</ul>
<p><strong>KPIs & success metrics</strong></p>
<ul>
<li>Daily/weekly outbound activity targets</li>
<li>Meetings booked per month</li>
<li>Sales Qualified Leads (SQLs) generated</li>
<li>Pipeline value created</li>
<li>Conversion rates from outreach to meeting</li>
</ul>
<h4>Requirements</h4>
<p><strong>Required qualifications</strong></p>
<ul>
<li>1–3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</li>
<li>Strong verbal and written communication skills</li>
<li>Comfortable with cold outreach and high activity levels</li>
<li>Experience using HubSpot or similar CRM systems</li>
<li>Highly organized, disciplined, and results-driven</li>
</ul>
<p><strong>Preferred qualifications</strong></p>
<ul>
<li>Experience selling into Ampliphi’s target vertical</li>
<li>Familiarity with consultative or value-based selling</li>
<li>Experience working within a private equity–backed or portfolio company environment</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Consistently meeting or exceeding activity and meeting targets</li>
<li>Generating a predictable, high-quality sales pipeline</li>
<li>Strong collaboration with AEs and leadership</li>
<li>Demonstrating continuous improvement in messaging and conversion rates</li>
</ul></p><p></p>