Logistics Manager Jobs in Lebanon

Location: Beirut, Lebanon – Office-Based Employment Type: Full-Time Work Schedule: 5/2 Gender: Male or Female Age: 24–29 years Salary: $700 during probation → $750 after probation Bonus: Performance-based bonus after probation, based on agents’ performance Probation Period: 2–3 months, including a 1-week training period, depending on performance and ability to learn quickly. Responsibilities Communicate with agents daily via phone calls and chat. Clearly explain job responsibilities, tasks, and expectations. Maintain a friendly and professional communication environment. Motivate, support, and guide agents to improve their performance. Build and maintain positive working relationships with agents. Monitor and follow up on agents’ work and performance. Communicate with agents across different international markets. Requirements Fluent French, both written and spoken. Comfortable handling daily phone calls and chat communication. Basic computer skills. Basic knowledge of Google Sheets. Previous experience in customer service, retention, sales, call centers, or a similar role is an advantage. Personal Qualities Confident and friendly. Excellent communication skills. Hardworking and responsible. Detail-oriented. Patient and supportive. Able to motivate and build strong professional relationships. Benefits Performance-based bonus after probation. Work phone. Laptop provided if needed

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br> Jobs for Humanity is partnering with chedid to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. <br> Company Name: chedid<br> <br>Job Description<br> <p>We are seeking an HR Operations Specialist to manage end-to-end HR processes across Lebanon, supporting the full talent lifecycle from recruitment through development and retention. This role ensures HR compliance, maintains accurate employee records, and promotes strong employee relations through responsive, confidential support.</p><br> Job Purpose <p>To attract, develop, and retain talent in Lebanon by leading timely recruitment and onboarding, ensuring Lebanese labor law compliance and high-quality documentation, improving employee relations and issue resolution, enabling training and performance support, and delivering insightful HR reporting and HR metrics.</p><br> Job Duties and Responsibilities <ul> <li>Recruitment and onboarding</li><li>Lebanese labor law compliance</li><li>HRIS/HRMS and employee records</li><li>Payroll coordination fundamentals</li><li>Employee relations and conflict resolution</li><li>Training and performance support</li><li>HR reporting and dashboards</li><li>Communication and confidentiality</li><li>Stakeholder management</li><li>Organizational and time management</li><li>Attention to detail</li> </ul> <br> <br>Qualifications<br> Required Qualifications <ul> <li>Recruitment and onboarding</li><li>Lebanese labor law compliance</li><li>HRIS/HRMS and employee records</li><li>Payroll coordination fundamentals</li><li>HR reporting and dashboards</li><li>Communication and confidentiality</li><li>Employee relations and conflict resolution</li><li>Organizational and time management</li><li>Attention to detail</li><li>Stakeholder management</li> </ul> <br> <br><br> </div>

<p>Lead the hotel's safety and security operations, ensuring the protection of guests, Heartists, visitors, and hotel assets. Develop and implement security, emergency response, and crisis management procedures. Ensure compliance with health, safety, fire, and security regulations. Manage risk assessments, incident investigations, and business continuity planning. Collaborate with hotel departments and local authorities to maintain a secure operating environment. Lead, coach, and develop a high-performing Safety &amp; Security team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Security Management, Hospitality Management, or a related field.</li><li>Minimum 8 years of progressive experience in safety and security, including 3 years in a leadership role within a luxury hotel or hospitality environment.</li><li>Strong knowledge of security operations, fire life safety, emergency preparedness, and risk management.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to perform effectively in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

<p>Lead the hotel's safety and security operations, ensuring the protection of guests, Heartists, visitors, and hotel assets. Develop and implement security, emergency response, and crisis management procedures. Ensure compliance with health, safety, fire, and security regulations. Manage risk assessments, incident investigations, and business continuity planning. Collaborate with hotel departments and local authorities to maintain a secure operating environment. Lead, coach, and develop a high-performing Safety &amp; Security team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Security Management, Hospitality Management, or a related field.</li><li>Minimum 8 years of progressive experience in safety and security, including 3 years in a leadership role within a luxury hotel or hospitality environment.</li><li>Strong knowledge of security operations, fire life safety, emergency preparedness, and risk management.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to perform effectively in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

We’re looking for an experienced and motivated Senior Sales Executive to join our growing team in the steel industry. If you have a strong sales background, excellent client relationship skills, and a passion for driving business growth, we’d love to hear from you. <br> <br>Develop and maintain strong relationships with existing and potential clients. <br>Identify and pursue new sales opportunities within the steel and construction sectors. <br>Understand customer requirements and recommend suitable steel products and solutions. <br>Prepare quotations, negotiate commercial terms, and follow up on sales opportunities. <br>Achieve assigned sales targets and contribute to overall business growth. <br>Monitor market trends, competitor activities, and customer needs. <br>Coordinate with internal teams to ensure smooth order processing and timely delivery. <br>Follow up with clients from initial inquiry through order completion and after-sales service. <br>Maintain accurate records of customer interactions, quotations, and sales activities. <br> <br>Requirements <br>Proven experience in sales, preferably within the steel, construction, or building materials industry. <br>Strong knowledge of the steel market and related products is highly preferred. <br>Excellent communication, negotiation, and relationship-building skills. <br>Strong business development and customer acquisition abilities. <br>Results-oriented with a strong ability to achieve sales targets. <br>Ability to work independently and manage multiple clients and opportunities. <br>Good knowledge of the local market and established industry contacts is a plus

Responsible for overseeing daily accounting operations, ensuring accurate financial reporting and compliance, managing budgets and audits, and providing financial insights to support decision-making <br> <br> <br>MAIN DUTIES AND RESPONSIBILITIES: <br>• Manage and supervise the daily activities of the accounting team. <br>• Oversee accounts payable, accounts receivable, general ledger, and bank reconciliations. <br>• Prepare monthly, quarterly, and annual financial statements. <br>• Ensure compliance with local tax laws and financial regulations. <br>• Coordinate with Procurement and Stock Control departments to reconcile supplier invoices, GRNs (Goods Received Notes), and inventory records. <br>• Monitor and control company expenses, budgets, and forecasts. <br>• Implement and maintain internal financial controls and procedures. <br>• Prepare payroll calculations and ensure proper disbursement. <br>• Assist in external audits and liaise with auditors, banks, and regulatory bodies. <br>• Provide financial analysis and recommendations to management for decision-making. <br>• Train, mentor, and evaluate the accounting team. <br> <br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <br> <br>• Bachelor’s degree in Accounting, Finance, or related field (Master’s degree or CPA/CMA is a plus). <br>• Minimum 5 years of accounting experience, with at least 2 years in a supervisory/managerial role. <br>• Strong knowledge of accounting standards and financial reporting. <br>• Proficiency in accounting software and MS Excel. <br>• Excellent analytical, problem-solving, and organizational skills. <br>• Strong leadership and team management abilities. <br>• High attention to detail and accuracy

Responsible for overseeing daily accounting operations, ensuring accurate financial reporting and compliance, managing budgets and audits, and providing financial insights to support decision-making <br> <br> <br>MAIN DUTIES AND RESPONSIBILITIES: <br>• Manage and supervise the daily activities of the accounting team. <br>• Oversee accounts payable, accounts receivable, general ledger, and bank reconciliations. <br>• Prepare monthly, quarterly, and annual financial statements. <br>• Ensure compliance with local tax laws and financial regulations. <br>• Coordinate with Procurement and Stock Control departments to reconcile supplier invoices, GRNs (Goods Received Notes), and inventory records. <br>• Monitor and control company expenses, budgets, and forecasts. <br>• Implement and maintain internal financial controls and procedures. <br>• Prepare payroll calculations and ensure proper disbursement. <br>• Assist in external audits and liaise with auditors, banks, and regulatory bodies. <br>• Provide financial analysis and recommendations to management for decision-making. <br>• Train, mentor, and evaluate the accounting team. <br> <br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <br> <br>• Bachelor’s degree in Accounting, Finance, or related field (Master’s degree or CPA/CMA is a plus). <br>• Minimum 5 years of accounting experience, with at least 2 years in a supervisory/managerial role. <br>• Strong knowledge of accounting standards and financial reporting. <br>• Proficiency in accounting software and MS Excel. <br>• Excellent analytical, problem-solving, and organizational skills. <br>• Strong leadership and team management abilities. <br>• High attention to detail and accuracy

<p>Lead and manage all hotel finance and accounting operations. Prepare and oversee budgets, forecasts, and financial reports. Ensure compliance with Accor policies, accounting standards, and statutory requirements. Monitor cash flow, internal controls, and financial risks. Provide strategic financial analysis and recommendations to support business decisions. Manage month-end and year-end closing processes. Oversee Accounts Payable, Accounts Receivable, Income Audit, Cost Control, Payroll, General Ledger, and Treasury functions. Partner with department heads to maximize profitability and operational efficiency. Lead, develop, and mentor the Finance team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Professional qualification (CPA, ACCA, CMA, CA, or equivalent) is preferred.</li><li>Minimum 8 10 years of progressive finance experience in the hospitality industry, including at least 2 years in a senior finance leadership role.</li><li>Previous experience with Accor or an international hotel brand is an advantage.</li><li>Strong knowledge of hotel financial operations, budgeting, forecasting, internal controls, and financial reporting.</li><li>Excellent leadership, analytical, communication, and problem-solving skills.</li><li>Proficiency in hotel financial systems and Microsoft Excel.</li></ul>

<p>Lead and manage all hotel finance and accounting operations. Prepare and oversee budgets, forecasts, and financial reports. Ensure compliance with Accor policies, accounting standards, and statutory requirements. Monitor cash flow, internal controls, and financial risks. Provide strategic financial analysis and recommendations to support business decisions. Manage month-end and year-end closing processes. Oversee Accounts Payable, Accounts Receivable, Income Audit, Cost Control, Payroll, General Ledger, and Treasury functions. Partner with department heads to maximize profitability and operational efficiency. Lead, develop, and mentor the Finance team.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Accounting, Finance, or a related field. Professional qualification (CPA, ACCA, CMA, CA, or equivalent) is preferred. Minimum 8 10 years of progressive finance experience in the hospitality industry, including at least 2 years in a senior finance leadership role. Previous experience with Accor or an international hotel brand is an advantage. Strong knowledge of hotel financial operations, budgeting, forecasting, internal controls, and financial reporting. Excellent leadership, analytical, communication, and problem-solving skills. Proficiency in hotel financial systems and Microsoft Excel.</p>

10 Years experience

<p>What You Will Do:</p><ul><li>Drive Revenue Growth<ul><li>Can you develop and execute innovative sales strategies to drive significant revenue growth? You’ll be the key person responsible for achieving our ambitious sales targets.</li></ul></li><li>Collaborate with Our Team<ul><li>Do you excel at remote work? You’ll work closely with our sales team leaders and agents, ensuring smooth coordination and sharing best practices.</li></ul></li><li>Maintain High-Quality Standards<ul><li>Are you detail-oriented and results-driven? We need someone who can manage a high-performing sales team without sacrificing quality, all while adhering to the company’s procedural guidelines.</li></ul></li><li>Lead with Process Excellence<ul><li>Are you meticulous and process-driven? We need someone who strictly follows and improves our established procedures, ensuring consistency and precision.</li><li>Do you thrive on data and metrics? We’re looking for someone who can analyze numbers, identify areas for improvement, and recommend changes that enhance our sales process.</li></ul></li></ul><p>More About You:</p><ol><li>Do you have 5+ years of experience in sales leadership? Your experience will be key to ensuring the best outcomes for our company.</li><li>Are you a big-picture planner? You’ll need to plan and execute strategies for managing the entire sales funnel effectively.</li><li>Are you skilled in communication? You’ll need to articulate complex information in a clear and approachable way.</li><li>Can you inspire and lead? You will guide and mentor sales team leads and agents.</li><li>Are you comfortable using time management and time-tracking software to log your work efficiently?</li></ol><p>Qualifications:</p><p>&nbsp;</p><ol><li>Senior Sales Leadership Experience (5+ years)</li><li>Strong planning and organizational skills.</li><li>High-level communication proficiency.</li><li>Customer/client focus with a dedication to delivering the best outcomes.</li></ol>

Key Responsibilities <br>Strategic HR Leadership: <br>• Develop and implement regional HR strategies aligned with business growth plans <br>• Act as a strategic partner to senior management and business leaders <br>• Lead organizational development and change management initiatives <br>Talent Acquisition & Workforce Planning : <br>• Oversee recruitment across regional entities (Lebanon & GCC) <br>• Ensure effective manpower planning and succession planning <br>• Strengthen employer branding to attract top talent <br>Performance Management & Development : <br>• Design and implement performance management frameworks <br>• Lead learning & development initiatives and leadership programs <br>• Identify skill gaps and implement training solutions <br>Compensation & Benefits : <br>• Develop competitive compensation structures across different markets <br>• Benchmark salaries and benefits within the company’s industry <br>• Ensure internal equity and market competitiveness <br>Employee Relations & Engagement : <br>• Foster a positive and high-performance culture <br>• Handle complex employee relations issues and conflict resolution <br>• Lead engagement initiatives and retention strategies <br>HR Operations & Compliance : <br>• Ensure compliance with labor laws across Lebanon and GCC countries <br>• Standardize HR policies and procedures across entities <br>• Oversee payroll, HR systems, and reporting <br>Regional Coordination <br>• Work closely with HR teams across subsidiaries in multiple countries <br>• Ensure alignment and consistency in HR practices regionally <br>• Travel when required to support regional operations <br>Qualifications & Requirements : <br>• Bachelor’s degree in Human Resources, Business Administration, or related field <br>• Master’s degree or HR certification (CIPD, SHRM) is a plus <br>• Minimum 8 years of HR experience <br>• Proven experience managing HR operations <br>• Strong knowledge of labor laws. <br>• Excellent leadership, communication, and stakeholder management skills <br>• Fluent in English and Arabic . <br>Key Competencies : <br>• Strategic thinking & business acumen <br>• Leadership & team management <br>• Change management <br>• Problem-solving & decision-making <br>• High level of confidentiality and integrity

<p>Lead and manage all engineering and maintenance operations of the hotel. Develop and implement preventive and corrective maintenance programs for all hotel facilities and equipment. Ensure the efficient operation of HVAC, electrical, mechanical, plumbing, fire and life safety systems. Maintain compliance with local regulations, health, safety, environmental, and quality standards. Plan, manage, and oversee renovation projects and capital expenditure (CAPEX) initiatives. Monitor utility consumption and implement energy conservation and sustainability initiatives. Prepare and manage the departmental budget, forecasts, and maintenance expenses. Build and maintain effective relationships with contractors, suppliers, and regulatory authorities. Ensure timely resolution of maintenance requests to support smooth hotel operations. Lead, coach, and develop the Engineering team while fostering a culture of safety, accountability, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering (Mechanical, Electrical, Civil, or a related field).</li><li>Professional engineering certification or membership is an advantage.</li><li>Minimum 8 10 years of progressive engineering experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Previous experience with Accor or an international hotel brand is preferred.</li><li>Strong knowledge of hotel building systems, preventive maintenance, CAPEX planning, energy management, fire and life safety systems, and local regulatory requirements.</li><li>Excellent leadership, project management, analytical, and problem-solving skills.</li><li>Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office applications.</li></ul>

<p>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives. Develop and implement people strategies that support organizational growth and operational excellence. Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives. Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing. Ensure compliance with local labor laws, company policies, and statutory requirements. Oversee performance management, compensation and benefits, employee relations, and disciplinary processes. Develop and monitor the annual People &amp; Culture budget. Partner with department leaders to identify workforce needs and support business performance. Lead learning and development initiatives to enhance employee capability and career growth. Maintain accurate employee records, HR metrics, and management reports. Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage. Minimum 8 10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of Labour Law, HR best practices, and employee relations. Proven leadership, communication, coaching, and change management skills. Proficiency in HR systems and Microsoft Office applications.</p>

<p>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service. Develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Ensure exceptional service quality and consistent dining experiences across all outlets. Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs. Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences. Ensure compliance with food safety, hygiene, health, and sanitation regulations. Analyze business performance and identify opportunities to improve productivity and operational efficiency. Build and maintain strong relationships with guests, suppliers, and business partners. Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of restaurant, bar, banquet, and catering operations.</li><li>Proven experience in financial management, budgeting, cost control, and revenue optimization.</li><li>Excellent leadership, communication, interpersonal, and decision-making skills.</li><li>Strong understanding of food safety standards, HACCP principles, and local health regulations.</li><li>Proficiency in Microsoft Office and hotel management systems.</li></ul>

<p>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives. Develop and implement people strategies that support organizational growth and operational excellence. Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives. Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing. Ensure compliance with local labor laws, company policies, and statutory requirements. Oversee performance management, compensation and benefits, employee relations, and disciplinary processes. Develop and monitor the annual People &amp; Culture budget. Partner with department leaders to identify workforce needs and support business performance. Lead learning and development initiatives to enhance employee capability and career growth. Maintain accurate employee records, HR metrics, and management reports. Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage. Minimum 8 10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of Labour Law, HR best practices, and employee relations. Proven leadership, communication, coaching, and change management skills. Proficiency in HR systems and Microsoft Office applications.</p>

<p>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service. Develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Ensure exceptional service quality and consistent dining experiences across all outlets. Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs. Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences. Ensure compliance with food safety, hygiene, health, and sanitation regulations. Analyze business performance and identify opportunities to improve productivity and operational efficiency. Build and maintain strong relationships with guests, suppliers, and business partners. Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of restaurant, bar, banquet, and catering operations. Proven experience in financial management, budgeting, cost control, and revenue optimization. Excellent leadership, communication, interpersonal, and decision-making skills. Strong understanding of food safety standards, HACCP principles, and local health regulations. Proficiency in Microsoft Office and hotel management systems.</p>

Operations Management <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Ensure full compliance with company policies, SOPs, service standards, and operational procedures. <br>Monitor service quality and guest satisfaction, taking immediate corrective action when necessary. <br>Coordinate effectively with kitchen, bar, reservations, and support departments to ensure seamless operations. <br>Conduct regular operational inspections and audits. <br>Leadership & Team Management <br>Lead, motivate, coach, and develop restaurant employees and supervisors. <br>Foster a culture of accountability, teamwork, professionalism, and continuous improvement. <br>Conduct daily briefings and regular operational meetings. <br>Manage employee schedules and ensure adequate staffing levels. <br>Monitor attendance, punctuality, grooming, and overall discipline. <br>Participate in recruitment, onboarding, training, and performance management processes. <br>Guest Experience <br>Ensure the highest standards of hospitality and customer service. <br>Handle guest complaints and concerns professionally and efficiently. <br>Monitor guest feedback and implement improvement plans. <br>Develop initiatives to enhance guest satisfaction and loyalty. <br>Sales & Business Development <br>Drive sales growth through upselling, promotions, and guest engagement initiatives. <br>Monitor sales performance and identify opportunities to increase revenue. <br>Support the implementation of marketing campaigns and promotional activities. <br>Develop strategies to attract new customers and increase repeat business. <br>Financial Management <br>Monitor and manage the restaurant's profitability and operational costs. <br>Control labor costs, food costs, beverage costs, and operating expenses. <br>Review daily sales reports and operational KPIs. <br>Ensure proper cash handling procedures and compliance with financial controls. <br>Assist in budgeting and forecasting activities. <br>Food Safety & Quality Assurance <br>Ensure compliance with food safety regulations, HACCP standards, and hygiene requirements. <br>Monitor food quality, presentation standards, and consistency. <br>Conduct regular food tastings and quality checks. <br>Ensure cleanliness and sanitation standards are maintained throughout the restaurant. <br>Inventory & Cost Control <br>Monitor inventory levels and stock management processes. <br>Ensure proper receiving, storage, and stock rotation procedures. <br>Minimize waste, losses, and inventory discrepancies. <br>Ensure compliance with portion control and recipe standards. <br>Reporting & Administration <br>Prepare and submit operational reports to management. <br>Monitor KPIs and develop action plans to improve performance. <br>Maintain accurate operational records and documentation. <br>Communicate effectively with senior management regarding operational needs and challenges

<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>

Roles and Responsibilities: <br>- Provides administrative support to ensure efficient office operations. <br>- Maintains physical and digital filing systems. <br>- Answers phone calls and directs callers to appropriate personnel. <br>- Schedules appointments. <br>- Signs for incoming packages. <br>- Assist clients and other visitors. <br> <br>Key Requirements: <br>- Holder of Business degree from a reputable university <br>- Previous work experience (2-3 years minimum) <br>- Professional behavior and decent business dress code awareness are crucial <br>- Languages: Professional Arabic and English are critical for the job (speaking, writing, and typing). French is a strong plus) <br>- Important character traits: Loyalty, Confidentiality, Professionalism, Interpersonal Skills, Decency, Results <br>Oriented and Willingness to go the extra mile if needed.  <br> <br>Work Location and Schedule: <br>- Schedule: Working from Monday till Friday <br>- Location: Zalka <br> <br>Remuneration: <br>- To be discussed