Operation Specialist Jobs in Lebanon

Location: Lebanon <br>Department: Accounting & Finance <br>Experience: 2–3 years minimum <br>Employment Type: Full-time <br>Job Summary <br>We are looking for an Accounting Assistant – Banking & Credit Control to join our Accounting Department. The successful candidate will support the accounting team in handling credit card transactions, bank operations, customer accounts, data entry, and daily accounting activities. <br>The ideal candidate should have around 2–3 years of experience in accounting, be detail-oriented, organized, and comfortable working with financial data and Excel. <br>Key Responsibilities <br>• Monitor and record credit card transactions and settlements. <br>• Follow up on bank transactions, deposits, transfers, and bank statements. <br>• Perform bank reconciliations and investigate discrepancies when required. <br>• Assist in monitoring and reconciling customer accounts and credit balances. <br>• Enter and update accounting data accurately in the company’s accounting system. <br>• Prepare and maintain accounting records, documents, and supporting files. <br>• Verify invoices, receipts, payment documents, and other financial transactions. <br>• Assist with daily accounting entries and administrative accounting tasks. <br>• Coordinate with branches, banks, and other departments when necessary. <br>• Maintain proper filing of financial and accounting documents. <br>• Assist the Accounting Manager/Team with month-end closing and other accounting reports. <br>• Ensure accuracy and confidentiality of all financial information. <br>Requirements <br>• Bachelor’s degree or TS in Accounting, Finance, or a related field. <br>• 2–3 years of relevant accounting experience. <br>• Previous experience with banks, credit cards, reconciliations, or customer accounts is an advantage. <br>• Good knowledge of Excel and accounting software. <br>• Strong attention to detail and accuracy. <br>• Good organizational and follow-up skills. <br>• Ability to work independently and as part of a team. <br>• Good communication skills. <br>• Ability to handle confidential financial information professionally. <br>Preferred Skills <br>• Bank reconciliation <br>• Credit card reconciliation <br>• Customer account reconciliation <br>• Data entry <br>• Excel <br>• Accounting software <br>• Financial documentation <br>• Attention to detail <br>• Follow-up and problem-solving <br>We are looking for a reliable and organized accounting professional who is willing to learn, take responsibility, and grow within the Accounting Department

Amaken is seeking to hire a Female Underwriting & Production Officer to join a leading insurance company based in Jal el Dib. The ideal candidate should have at least one year of bedside patient care experience, who can accurately assess medical information and support the underwriting and policy issuance process. The role involves reviewing medical reports, evaluating insurance applications, issuing policies, coordinating with clients and healthcare providers, and ensuring compliance with company underwriting guidelines. <br> <br>Key Responsibilities: <br> <br>Medical Underwriting: <br>• Review medical insurance applications and supporting medical documentation. <br>• Evaluate medical risks based on clinical information and company underwriting guidelines. <br>• Assess medical histories, diagnoses, treatments, and hospitalization records. <br>• Identify cases requiring further medical information or additional underwriting review. <br>• Coordinate with senior underwriters and medical advisors on complex cases. <br> <br>Policy Production: <br>• Prepare quotations for new policies and renewals. <br>• Issue new medical insurance policies, endorsements, renewals, and cancellations. <br>• Ensure all policy information is accurate before issuance. <br>• Process amendments and policy updates in a timely manner. <br>• Maintain accurate records within the insurance management system. <br> <br>Customer & Provider Coordination: <br>• Communicate with clients, brokers, hospitals, and healthcare providers to obtain required documentation. <br>• Respond to inquiries regarding policy coverage and underwriting requirements. <br>• Follow up on pending medical reports and outstanding documents. <br>• Maintain professional relationships with internal and external stakeholders. <br>Administration & Compliance <br>• Ensure compliance with company underwriting standards and insurance regulations. <br>• Maintain confidentiality of medical records and customer information. <br>• Prepare underwriting reports and maintain organized documentation. <br>• Support audit requirements and departmental reporting. <br> <br>Qualifications: <br>• Bachelor's degree in Nursing or equivalent. <br>• Registered Nurse (RN) is required. <br>• Minimum 1 year of bedside patient care experience in a hospital or healthcare facility (required). <br>• Previous experience in medical insurance, underwriting, or health insurance operations is a strong advantage. <br>• Strong knowledge of medical terminology, diagnoses, and treatment procedures. <br>• Ability to interpret medical reports and clinical documentation. <br>• Proficiency in Microsoft Office (Word, Excel, Outlook). <br>• Experience using insurance or healthcare management systems is an advantage. <br>• Fluency in Arabic and English is required; French is a plus

⭐️FEATURED VACANCY – ADMINISTRATIVE ASSISTANT <br> <br>GSM Facility Services, an established company operating in the cleaning, security, and facility management sector, is hiring a full-time Administrative Assistant for its Zalka office. <br> <br>This is an excellent opportunity to join a growing company and gain practical exposure to administration, HR support, accounting coordination, customer service, and daily business operations. <br> <br>Job Responsibilities: <br> <br>* Manage daily administrative and office activities <br>* Answer telephone calls, emails, and customer inquiries <br>* Prepare quotations, invoices, receipts, and basic reports <br>* Organize contracts, employee records, and company documents <br>* Monitor employee attendance and payroll information <br>* Assist with recruitment and general HR administration <br>* Follow up with customers and coordinate service requests <br>* Schedule appointments and support management <br>* Maintain accurate physical and electronic filing systems <br>* Perform other administrative duties required for smooth office operations <br> <br>Candidate Profile: <br> <br>* Organized, responsible, and detail-oriented <br>* Strong communication and follow-up skills <br>* Good knowledge of Microsoft Word and Excel <br>* Able to multitask and manage different responsibilities <br>* Comfortable communicating with customers and employees <br>* Willing to learn and grow within the company <br>* Preferably living in Zalka, Jal El Dib, Antelias, Dora, Bourj Hammoud, or nearby areas <br> <br>Previous experience is not mandatory. Candidates will be evaluated based on their skills, seriousness, communication, and ability to learn. <br> <br>Employment Details: <br> <br>* Position: Administrative Assistant <br>* Location: Zalka, Metn, Lebanon <br>* Working hours: Monday to Friday, 8:30 AM–5:30 PM <br>* Days off: Saturday and Sunday <br>* Monthly salary: USD 900 <br>* Employment type: Full-time <br> <br>Why Join GSM Facility Services? <br> <br>* Stable, full-time office position <br>* Five-day working week <br>* Exposure to several areas of business administration <br>* Opportunity to develop professionally within a growing facility services company <br>* Professional and dynamic working environment <br> <br>Important: <br> <br>Please apply only if the location, working hours, responsibilities, and USD 850 monthly salary are suitable for you. <br> <br>Interested candidates should submit an updated CV through HireLebanese

We are seeking an experienced and hands-on Chief Accountant to join one of our highly reputable manufacturing and FMCG clients in Angola. <br> <br>The successful candidate will be responsible for maintaining accurate financial records, ensuring timely financial reporting, strengthening internal controls, and guaranteeing full compliance with Angolan accounting standards, fiscal regulations, and statutory requirements. <br> <br>The ideal candidate should meet the following requirements: <br> <br>• Bachelor’s degree in finance, Accounting, or a related field; an MBA in Finance or professional qualification such as CPA/ACCA is considered an advantage. <br>• Minimum 5+ years of experience as a Chief Accountant or Senior Finance professional, preferably within the FMCG or manufacturing sector. <br>• Strong knowledge of international accounting principles and financial regulations, with mandatory experience and understanding of the Angolan market, local tax regulations, and legal requirements. <br>• Advanced knowledge and hands-on experience with Primavera ERP is mandatory. <br>• Fluency in English and Portuguese. <br>• Proven leadership capabilities with experience managing, developing, and motivating finance teams. <br>• Demonstrated experience managing the complete accounting cycle, including financial transactions, reconciliations, month-end closing, financial reporting, and compliance requirements. <br>• Strong expertise in managing Finance & Control functions, including Accounts Payable, Accounts Receivable, Treasury, Payroll, Accounting Operations, and Management Accounting. <br>• Solid understanding of financial planning, budgeting, cost control, Cost Centre reporting, profitability analysis, factory costing, and variance management. <br>• Ability to build and maintain effective relationships with internal stakeholders, external auditors, banks, suppliers, customers, and regulatory authorities, including AGT and Customs. <br>• Proven experience in improving financial processes, enhancing internal controls, and leveraging ERP systems to provide accurate and reliable management information. <br> <br>The position offers a competitive package with a monthly budget of USD 3,500 net and includes the following benefits: <br> <br>• 13th-month salary, paid on a pro-rata basis at year-end. <br>• Company-provided accommodation, subject to availability. <br>• Company-provided transportation. <br>• Annual medical insurance coverage. <br>• Company mobile line and laptop. <br>• One annual return economy-class ticket to the employee’s home country (non-cumulative). <br>• 22 working days of annual leave

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About OLX</strong><br>OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for individuals and businesses. Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.<br>OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users. Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.<br>We embrace a culture of ownership, creativity, and purpose-where every team member contributes to building smarter solutions that truly make a difference in people's everyday lives.<br><strong>About the role</strong><br>The Accounting &amp; Finance Intern will support basic accounting and administrative tasks, including document filing, data entry, and maintaining financial records. The role also involves assisting with simple reporting and ensuring accurate record-keeping. This internship provides practical exposure to finance operations in a structured professional environment.<br><ul><li>Organize and maintain financial documents through systematic filing to ensure accuracy and easy retrieval of records.</li><li>Use financial systems and spreadsheets to record and update daily financial transactions, ensuring accurate and consistent accounting records and reporting.</li><li>Assist in preparing basic financial reports and summaries to support analysis and decision-making.</li><li>Provide administrative support to the accounting and finance team to ensure smooth daily operations.</li><li>Support budget tracking and expense monitoring activities to assist in financial control and cost management.</li></ul><br><strong>Requirements</strong><br><ul><li>Currently enrolled in an Finance an accounting program.</li><li>0-1 years of experience as a Finance and accounting Intern.</li><li>Any prior internship in Finance and Accounting. </li><li>Strong analytical and problem-solving skills.</li><li>Basic knowledge of Excel or Google Sheets.</li><li>Ability for monitoring and simple analysis of data.</li><li>Awareness of financial or business documentation.</li><li>Good time management and organizational skills.</li><li>Strong attention to detail and accuracy.</li><li>Ability to manage multiple tasks efficiently.</li><li>Ability to record and check financial information accurately.</li><li>Detail-oriented with a strong focus on accuracy.</li><li>Willingness to learn, adapt, and work well in a team environment. </li></ul><br><strong>Benefits</strong><br><ul><li>A fast-paced, high-performing team.</li><li>Learning &amp; Development opportunities.</li><li>#LebanonOLX</li></ul><br> </div>

Responsible for ensuring that company projects, installations, products, and operational processes meet the required quality standards and technical specifications. The role includes conducting inspections, monitoring site activities, reviewing documentation, coordinating with engineering and project teams, identifying quality issues, and ensuring corrective actions are implemented. The position supports continuous improvement by maintaining quality procedures, reports, and compliance with company standards. <br> <br>MAIN DUTIES AND RESPONSIBILITIES: <br> <br>• Conduct regular quality inspections on sites, projects, installations, and technical works to ensure compliance with approved standards and specifications. <br>• Monitor installation activities and verify that work is executed according to drawings, technical requirements, and company procedures. <br>• Perform site visits to check workmanship, materials, safety practices, and overall project quality. <br>• Review project documents, technical drawings, BOQs, specifications, and inspection requirements. <br>• Prepare quality inspection reports, site observation reports, and non-conformance reports when required. <br>• Identify quality issues, document findings, and follow up with responsible teams to implement corrective actions. <br>• Coordinate with project managers, engineers, technicians, suppliers, and subcontractors to resolve quality-related issues. <br>• Verify incoming materials, equipment, and products according to specifications before installation or use. <br>• Perform random checks on completed works, installations, and delivered projects before final handover. <br>• Ensure that corrective and preventive actions (CAPA) are properly implemented and closed. <br>• Maintain quality records, inspection checklists, reports, and project documentation. <br>• Assist in developing and improving quality control procedures, checklists, and internal standards. <br>• Support engineering and operations teams in improving installation methods and reducing repeated issues. <br>• Follow up on customer complaints related to technical quality and coordinate solutions with responsible departments. <br>• Conduct audits on operational processes, warehouses, installations, and service activities when required. <br>• Ensure compliance with company policies, safety procedures, and technical standards. <br>• Support project teams during testing, commissioning, and handover stages. <br>• Coordinate with suppliers and manufacturers regarding technical quality issues and product concerns. <br>• Assist in preparing quality presentations, reports, and improvement recommendations for management. <br>• Monitor field teams' performance and provide feedback regarding quality standards. <br>• Perform any additional quality-related tasks assigned by management. <br> <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br> <br>• Bachelor’s degree in Engineering (Electrical, Mechanical, Civil, Industrial) or related technical field. <br>• Minimum 2–3 years of experience in Quality Control, Site Engineering, Project Coordination, or Technical Inspection. <br>• Previous experience working in an engineering company, construction company, contracting company, or technical projects is highly preferred. <br>• Experience with site inspections, installation supervision, and project documentation is an advantage. <br>• Good understanding of technical drawings, specifications, BOQs, and project requirements. <br>• Knowledge of quality standards, inspection procedures, and reporting methods. <br>• Strong attention to detail and ability to identify technical issues. <br>• Good problem-solving and analytical skills. <br>• Ability to prepare professional reports and documentation. <br>• Strong communication skills with engineers, technicians, suppliers, and contractors. <br>• Ability to work on-site and coordinate with multiple teams. <br>• Good knowledge of Microsoft Office applications (Excel, Word, PowerPoint). <br>• Familiarity with ERP, project management, ticketing, or documentation systems is an advantage. <br>• Fluency in Arabic and English; French is an advantage. <br>• Ability to work under pressure and manage multiple projects simultaneously

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Plan, organize, control and direct the work of employees responsible for the preparation and presentation of a broad array of cakes, pastries, desserts, petits fours and breads which meet customer expectations.<br><br>The job of <strong>Pastry Chef</strong> is executed satisfactorily when:<br><ul><li>Assist the Executive Pastry Chef in the supervision of all employees in the Pastry/Bakery kitchen.</li><li>Assist the Executive Pastry Chef in establishing culinary standards specific for Pastry/Bakery which meets the need of the target market.</li><li>Develop and maintain up-dated operations manuals for all Food Production and Stewarding sections and in making recipes and maintain up-dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.</li><li>Inspect daily, all fresh food received to ensure a high quality is maintained.</li><li>Inspect several times daily all food stores and refrigerated areas and suggest, where necessary, correct storage methods to comply with Health &amp; Safety regulations, to avoid spoilage and ensure regular turnover of food items and give completed check lists to the Executive Pastry Chef.</li><li>Check on a daily basis food preparation, individual costs, quality, quantity inventories and portion control.</li><li>Liaise with the Chief Steward in order to ensure high standards of cleanliness are maintained in all areas of the Pastry/Bakery kitchen, such as machinery and small kitchen equipment.</li><li>Plan the duty rosters on weekly basis.</li><li>Ensure the proper purchasing request, store requisitioning and controlling of supplies.</li><li>Work with Executive Pastry Chef and Director of Human Resource to ensure the departmental performance of staff is productive and assist in planning for future staffing needs.</li><li>Ensure training needs analysis of Kitchen staff is carried out and training programs are designed and implemented to meet needs.</li><li>Provide input for probation and formal performance appraisal discussions in line with company guidelines.&nbsp;</li><li>Coach, counsel and discipline staff, provide constructive feedback to enhance performance.</li><li>Work with Executive Pastry Chef in the preparation and management of the department’s budget.</li><li>Demonstrate Awareness of OH&amp;S policies and procedures and ensure all procedures are conducted safely and within OH&amp;S guidelines.</li><li>Maintain a hygienic kitchen and personal hygiene.</li><li>Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.</li><li>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.</li><li>Initiate action to correct a hazardous situation and notify supervisors of potential dangers.</li><li>Log security incidents and accidents in accordance with hotel requirements.&nbsp;</li><li>Implement and practice HACCP.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Sales Development Representative (SDR) to join our team immediately and handle B2B cold calling campaigns targeting companies across the UAE and Saudi Arabia .<br> The SDR will be responsible for identifying relevant businesses, speaking with decision-makers, qualifying their needs, and booking qualified meetings for the sales team.<br> This role is highly focused on outbound calling , so we are looking for someone confident, persistent, and comfortable speaking with senior decision-makers.<br> Fully remote position.<br> Opportunity to work on a B2B campaign targeting the UAE and Saudi Arabian markets .<br> Performance-driven environment with clear KPIs and targets.<br> Opportunity to develop experience in B2B SaaS and consultative outbound sales.<br> Direct exposure to senior business decision-makers.<br> Immediate start opportunity for the right candidate.<br> Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales.<br> Proven experience making a high volume of outbound calls.<br> Experience targeting the UAE and/or Saudi Arabian market is highly preferred.<br> Strong spoken English and professional communication skills.<br> Comfortable speaking with senior decision-makers.<br> Strong objection-handling and qualification skills.<br> Experience with CRM systems and maintaining accurate call records.<br> Comfortable working with daily and monthly sales KPIs.<br> Ability to work independently in a remote environment.<br> Immediate availability is required.<br> Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia.<br> Identify and connect with relevant decision-makers, including HR, Administration, Facilities, and Operations leaders.<br> Qualify prospects based on company profile, workforce size, current processes, pain points, and business needs.<br> Identify companies managing large contractual, temporary, or distributed workforces.<br> Conduct professional discovery conversations and identify potential business opportunities.<br> Handle objections confidently and maintain control of cold calls.<br> Book qualified meetings with interested prospects.<br> Maintain accurate prospect information, call feedback, and follow-ups in the CRM.<br> Consistently achieve daily calling, qualification, and meeting-booking KPIs.<br> Ideal Candidate The ideal candidate is: Confident and comfortable making cold calls throughout the day.<br> Highly persistent and able to handle rejection without losing motivation.<br> Naturally curious and able to ask the right qualification questions.<br> Strong at building rapport quickly with prospects.<br> Commercially minded and focused on generating qualified opportunities rather than simply making calls.<br> Experienced in speaking with HR, Operations, Facilities, or senior business decision-makers.<br> Organized, disciplined, and reliable with CRM updates and follow-ups.<br> Experienced in selling or prospecting for B2B SaaS, HR technology, workforce management, payroll, or similar business solutions is a strong advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About OLX Lebanon OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses.<br> Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.<br> OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users.<br> Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.<br> We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.<br> About the role As a Data Engineer at OLX Lebanon, you will help own and evolve the company's modern data platform and ensure that trusted, timely data is available to the business.<br> You will work across the end-to-end data lifecycle: integrating operational and third-party sources, building and maintaining reliable data pipelines, modelling data for analytics, supporting business intelligence, and operating the platform in production.<br> The role is suited to an experienced engineer who can work independently and take meaningful ownership of a production data environment.<br> Own, operate, and continuously improve OLX Lebanon's production data platform and its core ingestion, transformation, and serving workflows.<br> Design, build, maintain, and troubleshoot reliable batch and incremental data pipelines from operational databases, APIs, cloud storage, and third-party systems.<br> Develop and maintain scalable warehouse models across raw, staging, intermediate, dimensional, and reporting layers.<br> Develop, optimize, and review SQL and Python used for ingestion, transformation, reconciliation, automation, and operational tooling.<br> Build and maintain transformation-as-code workflows using dbt or comparable modern data transformation frameworks.<br> Implement robust production patterns including idempotent processing, retries, schema evolution, scheduling/orchestration, monitoring, alerting, and failure recovery.<br> Ensure data quality and accuracy through automated tests, source-to-target reconciliation, freshness checks, and clear operational controls.<br> Own and support cloud data warehouse workloads, including performance, access, reliability, and cost optimisation.<br> Work with object storage and cloud services used for data ingestion and platform operations, particularly AWS/S3 and related services.<br> Support Power BI and the analytics layer by providing well-modelled, documented, performant datasets and by helping build or troubleshoot reports when required.<br> Partner closely with OLX Data Team as they own business requirements, metric interpretation, and an increasing share of Power BI dashboard development.<br> Collaborate with product, engineering, marketing, growth, finance, advertising, and other business teams through the analytics team where appropriate.<br> Apply strong software-engineering practices including Git-based version control, code review, testing, documentation, deployment discipline, and reusable design.<br> Maintain appropriate data access, privacy, security, and governance controls for sensitive and business-critical data.<br> Document pipelines, models, dependencies, operational procedures, and architecture so that the platform can be supported by more than one engineer.<br> A fast-paced, high-performing team.<br> Learning &amp; Development opportunities.<br> #LebanonOLX Hold a Bachelor’s degree in a relevant field or equivalent professional experience.<br> Approximately 4+ years of relevant data engineering experience for mid-senior candidates; Senior candidates should demonstrate deeper independent ownership rather than relying on years alone.<br> Hands-on experience building and operating production ETL/ELT pipelines and cloud-based analytical data platforms.<br> Strong experience with at least one modern cloud data warehouse or lakehouse platform such as Snowflake, Amazon Redshift, Azure Synapse, Google BigQuery, Databricks, or equivalent.<br> Strong hands-on SQL and Python experience.<br> Familiar with dimensional modelling, analytical warehouse design, and working with large-scale datasets.<br> Understanding of dbt is strongly preferred; equivalent transformation-as-code approaches or strong SQL modelling understanding is acceptable.<br> Understanding of cloud infrastructure and object storage concepts.<br> Comfortable with BI and analytics workflows; familiarity with Power BI is a plus.<br> Excellent SQL and strong Python engineering skills.<br> Ability to diagnose production data issues independently across ingestion, transformation, warehouse, and BI layers.<br> Strong Git, code review, testing, documentation, and software-engineering practices.<br> Ability to balance reliability, performance, maintainability, and cloud cost.<br> Ability to communicate technical issues clearly to analysts, engineers, managers, and non-technical stakeholders.<br> Strong written and verbal English.<br> Show attention to detail, analytical thinking, and a continuous learning mindset.<br> Be driven, self-motivated, and able to handle pressure in a fast-paced environment.<br> Live the team values: Simpler.<br> Better. Faster.</span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The senior AI software developer is an experienced full stack developer who focuses on complex tasks requiring a high level of abstraction, applying the right techniques to deliver quality and avoid technical debt. The role combines strong backend engineering in Java with modern frontend development in TypeScript, and contributes to the architectural decisions that shape the growth of our product. We expect this developer to work fluently with AI-assisted coding tools and to use them effectively to accelerate delivery without compromising quality.</p> <h4>Areas of key responsibilities</h4> <ul> <li>Use AI to write code in Java (backend) and TypeScript/JavaScript (frontend) to develop new features, working across the full stack.</li> <li>Make effective use of AI coding assistants and developer tooling (e.g. code generation, review, and refactoring) to increase productivity while maintaining code quality, security, and maintainability.</li> <li>Contribute to general software architecture decisions, collaborating closely with the software architect and colleagues from SysOps to make the right technical choices and grow our product.</li> <li>Participate in an on-call rotation to support the reliability of our production systems, applying basic system knowledge to diagnose and resolve issues.</li> <li>Analyse and fix defects reported by the 2nd level team.</li> <li>Work with the QA team to fix issues found during the software verification phase prior to rollouts.</li> <li>Use AI to create unit, performance, and integration tests.</li> <li>Work with AI pod lead to complete specifications with technical details.</li> <li>Analyse user metrics, propose, and implement improvements.</li> <li>Other duties as reasonably directed; adhere to all company policies; take all reasonable care to ensure that your actions or omissions do not impact the health and safety of yourself and others in the workplace; recognise the dignity and respect of every team member and actively contribute to maintaining a work environment free from harassment, sexual harassment and discrimination.</li> </ul> <h4>Requirements</h4> <h4>Background and experience</h4> <ul> <li>Relevant job experience and/or a degree in computer science</li> <li>Minimum 4 years of experience</li> <li>Solid backend development skills in Java and frontend development skills in TypeScript — i.e. a genuine full stack profile (additional experience with JavaScript, XML, JSON is a plus)</li> <li>Practical experience using AI-assisted development tools (e.g. AI coding assistants, LLM-based tooling) in a professional software development context</li> <li>Experience with general software architecture and the ability to collaborate with architects and operations colleagues on design decisions</li> <li>Experience working with CI/CD and SCM tools</li> <li>Experience with databases and distributed systems</li> <li>Basic system/infrastructure knowledge (beneficial for on-call responsibilities)</li> <li>Experience working with larger software projects</li> <li>Experience working with cross-cultural and cross-country teams</li> </ul> <h4>Skills and abilities</h4> <ul> <li>Team-oriented, problem-focused working approach</li> <li>Accuracy and attention to detail</li> <li>Ability to connect business and technical problems</li> <li>Ability to quickly adapt to new technologies and frameworks</li> <li>Proficiency with AI coding tools and sound judgement about when and how to apply them (including awareness of their limitations)</li> <li>Willingness to participate in an on-call rotation</li> </ul></p><p></p>

<p>The Maintenance Manager, under the supervision of the ADOE is responsible for supporting, supervising, scheduling and motivating the hotel maintenance team while making sure the overall corrective and preventive maintenance is completed. Responsible, under the supervision of the ADOE, to coordinate and manage the day to day repair and maintenance of the building engineering asset and including Fire, Life and Safety systems equipment. The Maintenance Manager oversees the engineering operation of the hotel and reports to the ADOE on a day to day basis. S/he supervises engineering team members under his responsibility for high level of performance, quality of work and attendance. S/he prepares periodic (weekly, monthly, etc.) visits, inspections in accordance with the preventive maintenance plan, workload or priorities for approval by the Assistant Director of Engineering, as well as strictly monitors and follow-ups on Fire, Life and Security Brand Standards.</p><p>The job of Maintenance Manager is executed satisfactorily when:</p><ul><li>For employees under him, completes, evaluates and follows-up on employee performance reviews TTTT and six month s progress reports on a timely basis.</li><li>Maintains all hotel building and equipment in a good and neat condition.</li><li>Ensures that effective and concise preventative maintenance schedules are followed.</li><li>Efficiently communicates overall repair and maintenance status to the ADOE on a daily basis.</li><li>Maintains all the fire-life-safety equipment in first class order.</li><li>Ensures that the fire-life-safety first response team has a complete understanding of all procedures, equipment and alarms.</li><li>Establishes good working relationships with suppliers whom will furnish reliable 24-hour emergency service.</li><li>Compiles a monthly consumption report on heat, light and power to include electricity, gas, steam and water and submits to the ADOE.</li><li>Ensures all engineering team members under the direction of the Assistant Director of Engineering / Director of Engineering are exposed to hotel internal and external training on an on-going basis</li><li>Ensures regular training is given to the engineering team members under his direct supervision.</li><li>Ensures effective inter-departmental communication and good relations between the engineering team members and members of fellow departments within the hotel.</li><li>Prepares and follow through on any projects as outlined by Director of Engineering and /or Assistant Director of Engineering.</li><li>Ensures all public areas are patrolled daily and all lighting is in good order.</li><li>Ensures all engineering team members are permanently well groomed and in uniform.</li><li>Under ADOE supervision, develops and maintain an energy conservation program allowing the hotel to meet its annual budget target.</li><li>Prepares purchase requisitions and submits to the Purchasing Manager.</li><li>Supervises maintenance operations whilst ensuring compliance with all engineering policies, procedures, standards and satisfaction of guests needs.</li><li>Regularly inspects all building areas and take any necessary corrective or preventive actions.</li><li>Implements guestrooms and guest corridors corrective and preventive maintenance.</li><li>Under ADOE supervision, coordinates, reviews and ensures compliance of M&amp;E agreements.</li><li>Participates in the planning and set up for hotel special functions and festive seasons and organize the necessary actions.</li><li>Conducts oneself in a professional manner at all times to reflect the high standards of Kempinski Hotels and encourage staff to do the same.</li><li>Maintains a good working relationship with other employees, providing instruction and encouragement as needed.</li><li>Ensures a clean, neat and organized workshop area.</li><li>Performs to any other tasks or projects as assigned by Director of Engineering and /or Assistant Director of Engineering.</li><li>Be on call (alternatively with any other engineering members) after normal working hours and coordinate tradespersons after hours if needed.</li><li>Attends meetings and training sessions as required.</li><li>Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified technical diploma in mechanical (HVAC) or electrical</li><li>Minimum 3 to 5 years in building or plant maintenance, in a similar position or promoted internally</li><li>Local language excellent oral and written skills (as applicable)</li><li>English excellent oral and written skills</li><li>Additional language beneficial</li><li>Customer focused and people oriented</li><li>Ability to lead and motivate a team of multi-skilled technicians</li><li>Good organizational work planning and reporting skills</li><li>Good basic computer skills in software office (word, Excel, Power Point)</li></ul>

<p>Review, process, and verify client funding transactions including deposits, withdrawals, internal transfers, and adjustments across multiple payment providers.<br>Ensure all payment requests are processed in accordance with company policies and regulatory standards, maintaining a high level of accuracy and integrity.<br>Perform daily and monthly internal reconciliations between client accounts, PSP portals, trading platforms, and internal systems to ensure alignment and identify discrepancies.<br>Liaise with the Customer Support and Finance departments to resolve transaction issues or client payment inquiries.<br>Monitor automated and manual payment flows, flag and escalate unusual or suspicious activity to the Compliance and Risk departments.<br>Maintain accurate and up-to-date records of all transactions for audit and reporting purposes.<br>Prepare internal reports related to funding operations, processing timeframes, and reconciliation status for management review.<br>Stay current on PSP regulations, anti-money laundering (AML) guidelines, and best practices related to payment processing and financial operations.<br>Support the setup, testing, and onboarding of new payment service providers (PSPs), including coordinating with tech and compliance teams on necessary documentation and flow validation.</p>

????????'???????? ????????????????????????: ???????????????????????????????????????? ???????????????????????????????? - ???????????????????????????????????? ????????????, ????????????????????????????, ???????????????????? (????????????????????????) <br> <br>Robinsons SAL is a premium, tech-driven agriculture and horticulture company with a growing regional footprint, from our home base in Mastita, Jbeil to our expansion into Riyadh. Our landscaping and irrigation projects sit at the core of what makes our operations distinct - precise, sustainable, and built to the highest technical standard. <br> <br>???????????? ???????????????????????????????????????????? <br> <br>We're looking for a hands-on Irrigation Engineer to lead irrigation works across multiple landscape projects - from technical design review through installation, testing, and handover. This is a role for someone who takes ownership of a project end to end and brings both technical rigor and strong site leadership to every stage. <br> <br>???????????????? ????????????'???????? ???????????? <br> <br>Supervise and follow up on irrigation works across multiple landscape projects <br>Review irrigation drawings, layouts, and technical specifications <br>Coordinate with project managers, site engineers, consultants, contractors, and clients to ensure timely execution <br>Ensure all irrigation installations comply with project specifications, quality standards, and approved designs <br>Plan and monitor project schedules, materials, and manpower requirements <br>Conduct regular site inspections and resolve technical issues promptly <br>Coordinate irrigation testing, commissioning, and system handover <br>Prepare progress reports, site documentation, and technical records <br>Ensure efficient water management and recommend practical, sustainable irrigation solutions <br>Monitor project costs related to irrigation activities and minimize material waste <br>Ensure compliance with health, safety, and environmental standards on-site <br> <br>???????????????? ???????????? ???????????????????? <br> <br>Bachelor's degree in Agricultural Engineering, Irrigation Engineering, or a related engineering field <br>Minimum 3 years of experience in irrigation systems, preferably within landscape projects <br>Strong knowledge of irrigation design, installation, pumps, valves, controllers, filtration systems, and water distribution networks <br>Ability to read and interpret irrigation drawings and technical documents <br>Excellent coordination, planning, and problem-solving skills <br>Strong communication and teamwork abilities <br>Good command of Microsoft Office and AutoCAD - knowledge of irrigation design software is an advantage <br>Willingness to move between project sites across Lebanon <br> <br>???????????????????????????????????? <br> <br>This role is based in Mastita, Jbeil, with travel to project sites across Lebanon. <br> <br>???????????????? ???????? ???????????????????? <br> <br>A high-end, niche business with strong regional growth <br>Hands-on ownership of technically demanding, high-visibility projects <br>A collaborative environment with real room to grow <br> <br>Send your CV to: hr@robinsons-lb.com

We’re Hiring | Senior UHT Filling Machine Maintenance Technician <br>Location: Bekaa <br>We are looking to recruit a Senior UHT Filling Machine Maintenance Technician to support the continuous, safe, and efficient operation of our UHT filling lines. This role is critical in minimizing unplanned downtime and ensuring production continuity within our Maintenance Department. <br>Key Responsibilities <br>Perform preventive and corrective maintenance on UHT and milk filling machines <br>1. Troubleshoot mechanical, electrical, and control system breakdowns <br>2. Ensure proper operation of CIP / SIP systems, heat exchangers, pumps, and hygienic valves <br>3. Support production teams to ensure smooth line performance <br>4. Comply with food safety, quality, and hygiene standards (HACCP, GMP) <br>5. Work in shift systems and respond effectively to urgent breakdowns <br>Minimum Requirements <br>1. Diploma or Bachelor’s degree in Mechanical, Electrical, Mechatronics Engineering, or Industrial Maintenance <br>2. Minimum 5 years of hands-on experience in UHT and milk filling machine maintenance (Tetra Pak or equivalent experience is highly preferred) <br>3. Strong knowledge of PLC systems (preferably Siemens) and ability to read electrical and control diagrams <br>4. Solid understanding of dairy processing equipment and hygienic design <br>5. Ability to work under pressure in a fast-paced manufacturing environment <br>Why Join Liban Lait? <br>Be part of a leading FMCG dairy company <br>Work with advanced production and filling technologies <br>Contribute directly to operational excellence and production reliability <br>Interested candidates are invited to apply by sending their CV to: <br> Hr@libanlait.com -Subject: Senior UHT Maintenance Technician

<p>The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Applicants must be legally eligible to work in Lebanon. Important notice Applicants must have either already concluded their employment with the institution or in the formal process of ending their service, so that they are legally able to sign the employment contract upon selection.</p><p>Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.</p><p>The Armed Forces and Security (FAS) Program Adviser, under the direction of the Regional FAS Delegate, assists the Prevention Department in implementing the FAS program, including participation in the planning, execution, assessments and follow-up of FAS activities as training and dissemination on International Humanitarian Law and International Human Rights Law. Under supervision of the Regional FAS Delegate, s/he maintains contact with authorities, mainly military and other security forces at various levels, participating in meetings with different interlocutors, in a leading or supporting role during both regular activities and emergencies.</p><p><strong>Accountabilities &amp; functional responsibilities</strong></p><ul><li>Participates in the preparation, execution, evaluation and monitoring of dissemination activities/courses, including Training of Trainers ToT with the military or security forces on international humanitarian law (IHL), international human rights law (IHRL) and ICRC activities; this includes delivering specific sessions as well as organizing and preparing dissemination materials and reporting.</li><li>Participates in drafting the FAS Strategy and integrating it in the annual planning exercise, in compliance with the delegation's main operational priorities and strategy.</li><li>Contributes to developing and consolidating the ICRC's network of contacts within the military and security forces.</li><li>Assists the delegation in the understanding of various arms carriers and, to this end, monitors the political and security situation in the country.</li><li>Maintains and updates the library of ICRC publications needed for FAS activities.</li><li>Contributes to providing FAS-related advice to the delegation on security matters whenever required.</li><li>Supports the various programs of the delegation in FAS-related matters, at his/her level of responsibility.</li><li>Represents the FAS Delegate in his/her absence.</li><li>Actively promotes the cooperation between ICRC and Armed and Security Forces in Lebanon.</li><li>Ensures timely completion of post-activity reports and contributes to institutional reports on matters relating to military and security forces.</li></ul><p><strong>Certifications / Education required</strong></p><ul><li>Bachelor s degree.</li><li>Attended a military staff college at the intermediate (BA) level of study.</li></ul><p><strong>Professional experience required</strong></p><ul><li>Minimum of 15 years experience including Operational Planning and Deployments.</li><li>Rank of Lt Colonel to Colonel with command experience.</li></ul><p><strong>Desired skills</strong></p><ul><li>Leadership: Advanced</li><li>Accountability: Proficient</li><li>People management: Proficient</li><li>Team work &amp; collaboration: Advanced</li><li>Representing ICRC: Advanced</li><li>Beneficiary &amp; client focus: Proficient</li><li>Context and dynamic analysis: Proficient</li><li>Communication: Proficient</li><li>Networking and Building Relationships: Advanced</li><li>Human rights law and humanitarian principles: Proficient</li><li>Dialogue with authorities/arms carriers: Proficient</li><li>Planning and Organizing: Proficient</li><li>Advisory and consultancy: Proficient</li><li>Collaboration &amp; Influencing: Advanced</li><li>Training delivery management: Advanced</li></ul><p><strong>Other Requirements</strong></p><ul><li>Good knowledge of the geographical environment a must.</li><li>Experience in deployed military operations preferred.</li><li>Proven networking and communication skills required and comfortable engaging with senior military officers and authorities.</li><li>Computer proficiency.</li></ul><p><strong>Language</strong></p><ul><li>Arabic: Fluent.</li><li>English: Full professional working.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree.</li><li>Attended a military staff college at the intermediate (BA) level of study.</li><li>Minimum of 15 years experience including Operational Planning and Deployments.</li><li>Rank of Lt Colonel to Colonel with command experience.</li><li>Good knowledge of the geographical environment a must.</li><li>Experience in deployed military operations preferred.</li><li>Proven networking and communication skills required and comfortable engaging with senior military officers and authorities.</li><li>Computer proficiency.</li><li>Arabic: Fluent.</li><li>English: Full professional working.</li></ul>

Job Purpose <br>The Junior Accountant will support the Finance Department in day-to-day accounting operations, <br>including accounts payable, accounts receivable, general ledger reconciliation, bank reconciliation, <br>expense processing, and financial reporting. The role assists in preparing accurate financial records <br>and supporting month-end and year-end closing processes while ensuring compliance with Lebanese <br>accounting standards and internal controls. <br>Key Responsibilities <br>1. Accounts Payable & Expense Processing <br>• Process and record vendor invoices and purchase orders into the accounting system. <br>• Verify invoice accuracy, coding, and supporting documentation before payment. <br>• Prepare payment schedules and assist with processing payments to vendors. <br>• Maintain vendor files and vendor master data. <br>• Follow up on outstanding vendor invoices and discrepancies. <br>• Process expense reports and reimbursements from employees. <br>• Reconcile supplier statements and resolve discrepancies. <br>2. Accounts Receivable & Collections <br>• Record customer invoices and revenue transactions in the accounting system. <br>• Monitor accounts receivable aging and follow up on overdue invoices. <br>• Prepare customer statements and send payment reminders. <br>• Process customer payments and apply receipts to appropriate invoices. <br>• Coordinate with Sales and clients on billing inquiries and discrepancies. <br>• Maintain accurate customer master data and contracts. <br>• Support credit management and collections procedures. <br>3. General Ledger & Bank Reconciliation <br>• Post daily transactions to the general ledger. <br>• Reconcile bank statements with company bank accounts on a monthly basis. <br>• Identify and resolve reconciling items and timing differences. <br>• Monitor and record inter-company transactions and transfers. <br>• Prepare and document journal entries for period-end adjustments. <br>• Support the Finance Manager with account reconciliations. <br>4. Payroll Support & NSSF Processing <br>• Assist with payroll processing and validation of employee data. <br>• Support NSSF and tax deduction calculations and documentation. <br>• Maintain payroll records and supporting documentation. <br>• Process employee reimbursements and benefits. <br>• Coordinate with HR on payroll-related inquiries. <br>5. Month-End & Year-End Support <br>• Assist with month-end account reconciliations and closing checklists. <br>• Prepare supporting schedules and documentation for financial statements. <br>• Support the preparation of financial reports and management reports. <br>• Assist with audit preparation and coordinate with external auditors. <br>• Maintain organized closing documentation and records. <br>6. Record Keeping & Compliance <br>• Maintain organized filing systems for invoices, receipts, and supporting documents. <br>• Ensure accurate and timely record-keeping of all transactions. <br>• Support compliance with Lebanese accounting standards and internal controls. <br>• Assist with audit and government reporting requirements. <br>• Maintain confidentiality of financial and company information. <br>Key Requirements <br>• Bachelor's degree in Accounting, Finance, Business Administration, or a related field. <br>• 1–3 years of experience in accounting, finance, or a similar role. <br>• Knowledge of Lebanese accounting standards and practices. <br>• Proficiency in MS Excel, Outlook, and accounting software (experience with accounting <br>systems preferred). <br>• Strong attention to detail and accuracy in financial record-keeping. <br>• Excellent organizational and time-management skills. <br>• Ability to meet deadlines and handle multiple tasks simultaneously. <br>• Understanding of basic accounting principles and financial reporting. <br> <br>Please send your cv to 76-597894 (Priority to candidates living near Keserwan and Maten)

Introduction: Galop sal is the exclusive franchisee of Hermès in Lebanon, the most respected brand in fashion and luxury. <br>Located in the heart of Beirut city center in an iconic historical building, Hermès boutique spans over 300 m2 <br> <br>Principal mission: You take a role in the success of the boutique by achieving KPIs on a monthly and yearly basis. You are accountable for providing best customer experience and service. You take part in all tasks and activities of the Boutique that are assigned to you, in the front and back office. <br> <br> <br>Reporting: You will report to Retail Manager <br> <br> <br>Remuneration : Commensurate with experience and profile <br> <br>Responsibilities <br> <br> <br>- Demonstrate mastery of Hermès brand fundamentals, its rich history and heritage, as well as the specificities of Hermès collections, main features, prices, and sales pitches in order to convey the uniqueness of our brand to new and existing clients <br> <br>- Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices <br> <br> <br>Client Experience <br> <br>- Deliver superior client experience by ensuring that our clients feel welcomed, valued and promptly attended to <br> <br>- Enhance the brand perception in order to create and perpetuate the desire for the brand for new and existing clients <br> <br>- Turn any situation into an opportunity to reinforce the client experience <br> <br>- Be aware of own communication style and adapt to each client by employing active listening and fully understanding and capturing their needs, desires and motivations <br> <br>- Engage with clients through story-telling and emotional connection, and take ownership of personal discourse in order to build respectful and loyal client relationships <br> <br> <br> <br>Business Performance and Operational Excellence <br> <br>- Stay up-to-date and ensure full compliance with GALOP company policies and internal procedures in regards to IT tools, schedule, security, retail operations, administration and data protection regulations <br> <br>- Adhere to GALOP Dress Code and Grooming Guidelines, and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry in Lebanon. <br> <br>- Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard <br> <br>Ensure that all actions, transactions, and decisions are in line with GALOP company practices and legal requirements. Work with transparency, integrity and respect for people and company property

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a&nbsp;Customer Service Coordinator who will handle the administrative certification process related to all international medical claims and to the different products and services at Health Services department.</p><br><p><strong>Duties &amp; Responsibilities:</strong></p><br><ul><li>Supports international partners by providing their inbound adherents with the requested services in a timely manner including:&nbsp; access to the GlobeMed local networks, arranging medical evacuations and repatriations, arranging medial and travel assistance services.</li><li>Supports GlobeMed operations by providing their outbound adherents with the requested services in a timely manner including:&nbsp; access to the GlobeMed international networks, support with cross border claims, arranging medical evacuations and repatriations, arranging medial and travel assistance services.</li><li>File and report IHS claims experience; Create international provider on IHS portal and Manage claim on IHS portal</li><li>Following up with customers to ensure service was delivered and address their needs.</li><li>Coordinate and following up with GlobeMed departments to ensure services are delivered within acceptable timeframes and quality levels.</li><li>Provides information to IHS customers about GlobeMed local and international provider networks as well as products and service offerings.</li><li>Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.</li><li>Maintains case records by updating case information</li></ul><br>Qualifications<br><p><u>Education:</u></p><br><p>Bachelor’s degree in Nursing.</p><br><p><u>Experience/Knowledge: </u></p><br><ul><li>Basic computer literacy with the ability and willingness to learn and develop knowledge of healthcare insurance and TPA operations.</li><li>Previous experience in customer service, call center, healthcare, or a similar service-oriented environment is an advantage.</li></ul><p><u>Technical Skills/Competencies:</u></p><br><ul><li><strong>Customer Orientation:</strong> Strong customer-focused approach with the ability to understand and respond to customer needs.</li><li><strong>Communication:</strong> Professional, empathetic, and patient when dealing with customers, members, and providers.</li><li><strong>Phone Skills:</strong> Clear and effective communication in a customer service environment.</li><li><strong>Attention to Detail:</strong> Accurate and meticulous when handling customer information and requests.</li><li><strong>Organization:</strong> Ability to manage multiple tasks while maintaining service quality and accuracy.</li><li><strong>Adaptability &amp; Flexibility:</strong> Ability to handle different situations and work schedules based on business requirements.</li><li><strong>Language:</strong> Fluent in spoken English &amp;&nbsp;Arabic, and French is a plus.</li></ul><br><br> </div>