Pharmacist Assistant Jobs in Lebanon

SCOPE OF THE JOB: <br> <br>The Sales Representative is responsible for serving customers on the store floor and answering their <br>needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum <br>sales results. <br> <br>KEY RESPONSIBILITIES: <br> <br>- Greet customers, offer assistance and serve them in order to ensure their needs are answered in <br>a timely manner and in compliance with quality and customer service standards. <br>- Provide exceptional customer service by performing up-selling, cross-selling, suggesting <br>alternatives and following up on customers’ requests. <br>- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock <br>keeping preventing security risks and thefts by performing physical and electronic inventory as <br>required, reporting broken alarms, incidents, suspicious activities. <br>- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor <br>and shelves are kept clean and tidy at all times in alignment with the store image and <br>coordination standards. <br>- Organize the stockroom related to the store to conserve high level of stock replenishment. <br>- Handle pricing (& Change of prices) process in an effective and accurate manner as required. <br>- Perform a smooth and efficient receiving process of items & shipments, as well as stock keeping <br>preventing security risks and thefts by performing periodical inventories. <br>- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision <br>of the manager on duty. <br>- Take accurate measurements for any needed alteration, assign price according to set price list <br>(when applicable) and coordinate needed alterations. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store <br>Manager. <br>- Perform other duties that are aligned & related to the job scope

Department: Retail <br>Job Status: Full Timer <br>Working Hours: Flexibility in working hours is needed as per the Store opening hours, including weekends & holidays. <br>Location: Store Location <br> <br>SCOPE OF THE JOB <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br>- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>- Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>- Organize the stockroom related to the store to conserve high level of stock replenishment. <br>- Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br> <br>JOB REQUIREMENTS <br>- Education: High School Degree <br>- Experience: 0 to 1 year of experience in the sales field. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Good knowledge in Ms. Office

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>Senior full-stack .NET engineer to build and harden new multi-tenant cloud platform, working directly under Dermaine Peart's cloud initiative. Primary mandate: greenfield development in modern .NET, plus enough legacy fluency to help retire WCF/MSMQ/DTC dependencies blocking containerization.</p> <h4>Requirements</h4> <ul> <li>.NET 10 (or strong .NET 6+ with clear runway to 10) — API and service development</li> <li>MS-SQL/T-SQL — schema design, query optimization, stored-procedure refactoring (current bottleneck is a flexibility-first schema that resists indexing)</li> <li>Azure services — VM-based deployment, Azure DevOps pipelines; bonus for containerization/AKS experience given the multi-tenant target architecture</li> </ul> <h4>Strong plus</h4> <ul> <li>Experience migrating off WCF/MSMQ/DTC-style legacy .NET Framework dependencies</li> <li>Elasticsearch exposure (screening module's search layer)</li> <li>Any AML/fincrime/compliance domain exposure (BSA, FinCEN, FATF) — not required, but shortens ramp time given the regulatory constraints on this codebase</li> <li>Obviously strong experience leveraging Claude Code is essential</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>Senior full-stack .NET engineer to build and harden new multi-tenant cloud platform, working directly under Dermaine Peart's cloud initiative. Primary mandate: greenfield development in modern .NET, plus enough legacy fluency to help retire WCF/MSMQ/DTC dependencies blocking containerization.</p> <h4>Requirements</h4> <ul> <li>.NET 10 (or strong .NET 6+ with clear runway to 10) — API and service development</li> <li>MS-SQL/T-SQL — schema design, query optimization, stored-procedure refactoring (current bottleneck is a flexibility-first schema that resists indexing)</li> <li>Azure services — VM-based deployment, Azure DevOps pipelines; bonus for containerization/AKS experience given the multi-tenant target architecture</li> </ul> <h4>Strong plus</h4> <ul> <li>Experience migrating off WCF/MSMQ/DTC-style legacy .NET Framework dependencies</li> <li>Elasticsearch exposure (screening module's search layer)</li> <li>Any AML/fincrime/compliance domain exposure (BSA, FinCEN, FATF) — not required, but shortens ramp time given the regulatory constraints on this codebase</li> <li>Obviously strong experience leveraging Claude Code is essential</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.</p> <p>In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.</p> <h4>Responsibilities</h4> <ul> <li>Initiate contact with potential clients via phone, email, or other communication channels.</li> <li>Qualify leads and identify potential sales opportunities.</li> <li>Schedule appointments for the sales team with qualified leads.</li> <li>Maintain accurate records of interactions and appointments in the CRM system.</li> <li>Follow up with leads to confirm appointments and provide any necessary information.</li> <li>Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.</li> <li>Meet or exceed daily, weekly, and monthly appointment-setting targets.</li> </ul> <h4>Requirements</h4> <ul> <li>1-3 years of experience in appointment setting or a similar role.</li> <li>Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.</li> <li>Proficiency with communication tools for email outreach.</li> <li>Experience using Salesforce or HubSpot.</li> <li>Availability during Eastern Time business hours.</li> <li>Experience in the communications industry is a plus.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work on diverse and exciting projects.</li> <li>Supportive and collaborative work environment.</li> <li>Weekly payments.</li> <li>Weekends off.</li> <li>Growth opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>

Department: Retail <br>Job Status: Full Timer <br>Working Hours: Flexibility in working hours is needed as per the Store opening hours, including weekends & holidays. <br>Location: Store Location <br> <br>SCOPE OF THE JOB <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br>- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>- Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>- Organize the stockroom related to the store to conserve high level of stock replenishment. <br>- Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br> <br>JOB REQUIREMENTS <br>- Education: High School Degree <br>- Experience: 0 to 1 year of experience in the sales field. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Good knowledge in Ms. Office

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Department: Retail</p><p>Job Status: Full Timer</p><p>Working Hours: Flexibility in working hours is needed as per the Store opening hours, including weekends &amp; holidays.</p><p>Location: Store Location</p><p>SCOPE OF THE JOB</p><p>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing &amp; punctual replenishment process at the store.</p><p>KEY RESPONSIBILITIES</p><ul><li>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.</li><li>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.</li><li>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies.</li><li>Perform accurate stock rotation of items (To/From Stores &amp; Warehouse) under the supervision of the manager on duty.</li><li>Organize the stockroom related to the store to conserve high level of stock replenishment.</li><li>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products.</li><li>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High School Degree</p><p>Experience: 0 to 1 year of experience in the sales field.</p><p>Linguistic Skills: Advanced in English &amp; Arabic, French is a plus.</p><p>Computer Skills: Good knowledge in Ms. Office.</p><p></p></section>

Department: Retail <br>Job Status: Full Timer <br>Working Hours: Flexibility in working hours is needed as per the Store opening hours, including weekends & holidays. <br>Location: Store Location <br> <br>SCOPE OF THE JOB <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br>- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>- Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>- Organize the stockroom related to the store to conserve high level of stock replenishment. <br>- Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br> <br>JOB REQUIREMENTS <br>- Education: High School Degree <br>- Experience: 0 to 1 year of experience in the sales field. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Good knowledge in Ms. Office

Job Summary: <br>We're looking for a Marketing Executive to coordinate with the Zeal marketing team at Forward MENA across day-to-day marketing and communications activities, helping execute campaigns, manage channels, and support the pipeline that turns awareness into enrollments. <br>This is a hands-on role for someone who can work across content, digital campaigns, social media, reporting, and coordination with internal teams, agencies, and external partners. The ideal candidate is organized, proactive, comfortable working with data, and able to take ownership of projects from planning through execution. <br> <br>Responsibilities: <br>• Support the implementation of Forward MENA's marketing and communications strategy in coordination with the Zeal team, covering both organic and paid channels. <br>• Maintain and manage the annual content calendar across relevant channels. <br>• Support the development and execution of content aligned with Forward MENA's brand voice and objectives. <br>• Manage Forward MENA's digital presence across Instagram, LinkedIn, the website, and other relevant channels. <br>• Monitor and manage social media inboxes, comments, and messages, ensuring timely and appropriate responses and escalation when needed. <br>• Support the full funnel from awareness to enrollment and retention, tracking key KPIs such as leads, cost per lead/acquisition, and conversion. <br>• Monitor campaign and funnel performance and identify opportunities for improvement. <br>• Support the execution and optimization of paid social and digital campaigns, working with the media agency and internal teams where relevant. <br>• Assist with testing audiences, creative, messaging, and offers, and help identify what is performing best. <br>• Coordinate with the creative agency and internal stakeholders to ensure content and assets are delivered according to the calendar. <br>• Review and coordinate creative assets to ensure they are aligned with brand and campaign requirements. <br>• Maintain regular reporting and dashboards covering acquisition, funnel, and channel performance. <br>• Contribute to weekly and monthly performance reviews and translate findings into recommendations and next steps. <br>• Use program and cohort data to support audience targeting and campaign optimization. <br>• Coordinate communications and reporting requirements with multiple donors and funding partners, ensuring deadlines, deliverables, and follow-ups are properly managed. <br>• Support the team in preparing donor-related updates, marketing materials, campaign information, and other requested reporting. <br>• Coordinate with internal teams, agencies, partners, and other stakeholders to ensure marketing activities are delivered smoothly and on time. <br> <br>Qualifications <br>• 3–5 years of experience in marketing, communications, digital marketing, or a related field. <br>• Experience managing and executing multi-channel marketing activities. <br>• Practical experience with social media platforms, content planning, and digital campaigns. <br>• Experience supporting or managing paid social/digital campaigns and understanding key metrics such as CPL, CPA, conversion, and ROAS. <br>• Hands-on ability to work with advertising platforms such as Meta Ads Manager. <br>• Experience managing content calendars and coordinating content production. <br>• Strong organizational and project-management skills, with the ability to manage multiple priorities and deadlines. <br>• Strong analytical skills and comfort working with dashboards and campaign performance data. <br>• Excellent written and verbal communication skills. <br>• Ability to coordinate effectively with external agencies and internal stakeholders. <br>• Ability to manage multiple donor and partner relationships, follow up on requirements, and ensure deliverables are completed on time. <br>• Proactive, detail-oriented, and comfortable working in a fast-paced environment. <br> <br>Tools You'll Use <br>• Advertising: Meta Ads Manager and other ad platforms <br>• Analytics & BI: Power BI or comparable tools; web and social analytics <br>• Forms & data: Google Forms, Google Workspace <br>• Social: LinkedIn, Instagram, and others <br>• Web & content: Website CMS, Linktree, and similar tools <br> <br>Skills: <br>• Experience in education, career development, training, or another enrollment-driven sector. <br>• Experience building Power BI or comparable performance dashboards. <br>• CRM and marketing automation / lead-nurture familiarity. <br>• Conversion-rate optimization experience. <br>• Experience working with donors, development partners, or funded programs. <br>• Familiarity with donor reporting and partner communications. <br>• Enough creative literacy to brief and review design and video content with precision

Job Summary <br>The Marketing & Communications Coordinator is responsible for coordinating the organization's marketing and communication activities to strengthen brand awareness, engage customers and members, and support business objectives. The role serves as the primary liaison between the company and external marketing agencies while managing digital platforms, community engagement, internal communications, and marketing support for events and partnerships. <br>Key Responsibilities <br>Social Media Coordination <br>• Coordinate with external marketing and creative agencies to plan, develop, and execute social media campaigns. <br>• Prepare and manage the social media content calendar in line with marketing objectives and seasonal events. <br>• Review and coordinate the creation of marketing content to ensure brand consistency and quality. <br>• Monitor campaign performance and provide feedback and recommendations to agencies. <br>Community Management <br>• Manage all social media communities by responding promptly and professionally to comments, direct messages, and inquiries across all platforms. <br>• Escalate customer concerns to the relevant departments when necessary and ensure timely follow-up. <br>• Maintain a positive online presence and strengthen customer relationships through active engagement. <br>Website Management <br>• Maintain and regularly update all company and brand websites with accurate information. <br>• Coordinate with IT for enhancements, updates, and troubleshooting. <br>• Ensure website content, promotions, events, and announcements remain current and aligned with brand standards. <br>Le Yacht Club Application Management <br>• Manage and activate the Le Yacht Club mobile application as a key communication platform. <br>• Upload news, events, announcements, and member communications through the application. <br>• Promote member engagement by ensuring the application remains active, informative, and up to date. <br>• Coordinate with the application provider regarding updates and improvements when required. <br>Reciprocal Club Relations <br>• Manage and expand reciprocal agreements with yacht clubs and private clubs worldwide. <br>• Communicate with international clubs to establish, renew, and maintain reciprocal partnerships. <br>• Maintain accurate records of reciprocal agreements and membership benefits. <br>• Coordinate the communication of reciprocal privileges to LYC members. <br>Internal Communications <br>• Coordinate and communicate internal events, activities, and employee initiatives. <br>• Prepare internal announcements, newsletters, and promotional materials. <br>• Support employee engagement by promoting company events and recognition initiatives. <br>Event Coordination <br>• Coordinate marketing and communication activities for company events. <br>• Coordinate with internal departments, vendors, and external agencies to ensure the successful planning, promotion, and execution of marketing-related events and campaigns <br>• Assist in the promotion of events before, during, and after their completion. <br>• Support on-site event coordination when required. <br>• Manage event communication by SMS, WhatsApp and Social Media Platforms. <br>Marketing Coordination <br>• Coordinate the production of marketing materials including brochures, presentations, digital content, and promotional items. <br>• Ensure all marketing communications follow corporate branding guidelines. <br>• Assist in implementing marketing campaigns that support business development initiatives. <br>• Monitor market trends and competitor activities to identify new opportunities. <br>Qualifications <br>• Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, or a related field. <br>• 1-4 years of experience in marketing, communications, social media management, or a similar role. <br>• Experience in hospitality, clubs, tourism, or lifestyle industries is preferred. <br>Skills & Competencies <br>• Excellent written and verbal communication skills in English and Arabic (French is a plus) <br>• Strong organizational and project coordination skills. <br>• Excellent interpersonal and relationship management abilities. <br>• Strong customer service and community engagement skills. <br>• Ability to manage multiple projects simultaneously and meet deadlines. <br>• Knowledge of social media platforms and digital marketing best practices. <br>• Familiarity with website content management systems. <br>• Proficiency in Microsoft Office and marketing collaboration tools. <br>• Attention to detail and strong problem-solving skills. <br>• Creative thinking with a proactive and collaborative approach

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

<p><h4>Description</h4> <p>We are growing! We are currently looking to hire a graphic designer - AI & creative to work with us remotely.</p> <h4>Who we are:</h4> <p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p> <p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p> <p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p> <h4>What you will be doing:</h4> <p>We’re seeking a graphic designer - AI & creative to join our marketing team. This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports. The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.</p> <h4>Key responsibilities:</h4> <p><strong>1- Design for social media:</strong><br> Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br> Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.</p> <p><strong>2- Thought leadership and report design:</strong><br> Develop creative concepts and layouts for professional reports using Adobe InDesign.<br> Create infographics, charts, and visual elements to enhance complex written content.<br> Innovate on long-form designs, ensuring readability and aesthetic appeal.</p> <p><strong>3- PowerPoint presentations:</strong><br> Design visually engaging slides for internal and external audiences.<br> Transform data-heavy content into digestible, visually appealing presentations.<br> Support the commercial, data science, and research teams in upscaling reports and proposals.</p> <p><strong>4- AI-assisted design:</strong><br> Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br> Integrate AI-generated imagery seamlessly into CXG’s content strategy.</p> <p><strong>5- Internal communications support:</strong><br> Quickly produce visually appealing content for internal updates and team communications.<br> Ensure materials are easily repurposable by internal stakeholders.</p> <p><strong>6- Illustration and vector design:</strong><br> Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br> Design infographics and icons that elevate digital and print assets.</p> <h4>Requirements</h4> <h4>What you will bring along:</h4> <p><strong>Core skills:</strong><br> Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).<br> Proficient in AI image generation and design tools (MidJourney and similar AI tools).<br> Skilled in art direction and conceptual development.<br> Expertise in typography, layout design, and visual storytelling.<br> Strong knowledge of PowerPoint design principles.<br> Precision and consistency in creating high-quality, brand-aligned visuals.<br> Ability to innovate and think outside the box for creative problem-solving.</p> <p><strong>Experience:</strong><br> 5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.<br> Proven experience with long-form design, including InDesign reports and whitepapers.<br> Experience using MidJourney and other AI image generation models for design purposes.<br> Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.</p> <p><strong>Behavioral attributes:</strong><br> Collaborative mindset with strong communication skills.<br> Strong work ethic and integrity for all work produced.<br> Proactive and adaptable in a fast-paced, deadline-driven environment.<br> A keen eye for emerging design trends and a passion for continuous learning.</p> <h4>Why join CXG?</h4> <p>Work on diverse, high-impact projects for globally recognized luxury brands.<br> Collaborate with a dynamic, multicultural team that values innovation and creativity.<br> Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.</p> <p>If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!</p></p><p></p>

<p><h4>Description</h4> <p>We are growing! We are currently looking to hire a graphic designer - AI & creative to work with us remotely.</p> <h4>Who we are:</h4> <p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p> <p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p> <p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p> <h4>What you will be doing:</h4> <p>We’re seeking a graphic designer - AI & creative to join our marketing team. This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports. The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.</p> <h4>Key responsibilities:</h4> <p><strong>1- Design for social media:</strong><br> Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br> Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.</p> <p><strong>2- Thought leadership and report design:</strong><br> Develop creative concepts and layouts for professional reports using Adobe InDesign.<br> Create infographics, charts, and visual elements to enhance complex written content.<br> Innovate on long-form designs, ensuring readability and aesthetic appeal.</p> <p><strong>3- PowerPoint presentations:</strong><br> Design visually engaging slides for internal and external audiences.<br> Transform data-heavy content into digestible, visually appealing presentations.<br> Support the commercial, data science, and research teams in upscaling reports and proposals.</p> <p><strong>4- AI-assisted design:</strong><br> Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br> Integrate AI-generated imagery seamlessly into CXG’s content strategy.</p> <p><strong>5- Internal communications support:</strong><br> Quickly produce visually appealing content for internal updates and team communications.<br> Ensure materials are easily repurposable by internal stakeholders.</p> <p><strong>6- Illustration and vector design:</strong><br> Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br> Design infographics and icons that elevate digital and print assets.</p> <h4>Requirements</h4> <h4>What you will bring along:</h4> <p><strong>Core skills:</strong><br> Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).<br> Proficient in AI image generation and design tools (MidJourney and similar AI tools).<br> Skilled in art direction and conceptual development.<br> Expertise in typography, layout design, and visual storytelling.<br> Strong knowledge of PowerPoint design principles.<br> Precision and consistency in creating high-quality, brand-aligned visuals.<br> Ability to innovate and think outside the box for creative problem-solving.</p> <p><strong>Experience:</strong><br> 5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.<br> Proven experience with long-form design, including InDesign reports and whitepapers.<br> Experience using MidJourney and other AI image generation models for design purposes.<br> Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.</p> <p><strong>Behavioral attributes:</strong><br> Collaborative mindset with strong communication skills.<br> Strong work ethic and integrity for all work produced.<br> Proactive and adaptable in a fast-paced, deadline-driven environment.<br> A keen eye for emerging design trends and a passion for continuous learning.</p> <h4>Why join CXG?</h4> <p>Work on diverse, high-impact projects for globally recognized luxury brands.<br> Collaborate with a dynamic, multicultural team that values innovation and creativity.<br> Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.</p> <p>If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!</p></p><p></p>

<p><h4>Job description</h4> <p><strong>Salary:</strong> D.O.E</p> <h4>About Merritt Contracting</h4> <p>At Merritt Contracting, we build more than just projects we build careers. Since 1995, our crews have helped us become a trusted contractor for commercial concrete and civil construction across Indiana. The Merritt Way means doing the job safely, delivering quality work, and moving efficiently as a team. We're proudly an employee-owned (ESOP) company focused on long-term growth and strong field leadership.</p> <h4>Position summary</h4> <p>We are looking for an experienced commercial concrete estimator with at least 5 years of estimating experience in commercial concrete construction.</p> <p>This role requires someone who understands how concrete work is actually built not just how to read plans. The right person will be comfortable estimating slabs, foundations, walls, structural concrete, and related scopes, while working closely with project managers and field leadership to develop accurate, competitive bids.</p> <p>We're looking for someone who is detail-oriented, organized, and collaborative, and who can help us win work while protecting margins and supporting smooth project execution.</p> <h4>What you'll be doing</h4> <p><strong>Estimating & pre-construction</strong></p> <ul> <li>Review project plans, specifications, and bid documents for commercial concrete projects</li> <li>Perform accurate quantity takeoffs for slabs, foundations, walls, piers, footings, structural concrete, and related scopes</li> <li>Develop detailed cost estimates including labor, materials, equipment, subcontractors, and production rates</li> <li>Solicit and review quotes from vendors and subcontractors</li> <li>Analyze project risks, constructability issues, and potential cost impacts</li> </ul> <p><strong>Bid preparation</strong></p> <ul> <li>Prepare competitive and complete bid packages</li> <li>Clarify scope inclusions, exclusions, and assumptions</li> <li>Participate in pre-bid meetings and project walkthroughs when necessary</li> <li>Work with leadership to refine pricing strategy and margins</li> </ul> <p><strong>Collaboration with operations</strong></p> <ul> <li>Coordinate with project managers and superintendents to verify production assumptions</li> <li>Support project handoff after award to ensure a smooth transition from estimating to operations</li> <li>Assist with scope reviews, budgets, and value engineering when needed</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Track historical production rates and costs to improve estimate accuracy</li> <li>Help refine internal estimating processes and systems</li> <li>Maintain organized documentation of bids and takeoffs</li> </ul> <h4>What we're looking for</h4> <p><strong>Experience</strong></p> <ul> <li>Minimum 5 years estimating commercial concrete projects</li> <li>Experience estimating scopes such as:</li> <ul> <li>Slab-on-grade</li> <li>Foundations</li> <li>Structural concrete</li> <li>Flatwork</li> <li>Footings and walls</li> </ul> <li>Experience working with commercial or industrial projects</li> </ul> <p><strong>Technical skills</strong></p> <ul> <li>Ability to read and interpret construction drawings and specifications</li> <li>Strong understanding of concrete construction methods and sequencing</li> <li>Experience with quantity takeoffs and cost analysis</li> <li>Familiarity with estimating software and Excel</li> </ul> <p><strong>Personal qualities</strong></p> <ul> <li>Organized and detail-oriented</li> <li>Calm, solution-focused communicator</li> <li>Collaborative with project managers</li> <li>Professional and respectful working style</li> </ul> <h4>Why work with us</h4> <ul> <li>Competitive salary based on experience</li> <li>Employee-owned company (ESOP) ownership participation after one year</li> <li>Medical, vision, and dental insurance</li> <li>Short-term & long-term employer-paid life insurance</li> <li>PTO accrual & holiday pay</li> <li>401(k) with company match</li> </ul> <h4>Equal employment opportunity (EEO) statement</h4> <p>Merritt Contracting is an equal opportunity employer and follows all state and federal laws regarding EEO and anti-discrimination. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply. If you need accommodation during the application process, please contact our human resources department. Your application will be handled confidentially and in compliance with the law.</p></p><p></p>

<p><h4>Mindrift is looking for highly skilled senior Python data scraping engineers</h4> <p>to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</p> <p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p> <p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <p>This is a freelance role for a Tendem project. As a senior Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p> <h4>Key responsibilities:</h4> <li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li> <li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li> <li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li> <li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li> <li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li> <h4>Requirements:</h4> <li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li> <li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li> <li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li> <li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li> <li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li> <li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li> <li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li> <li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li> <li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li> <li>Strong attention to detail and commitment to data accuracy.</li> <li>Self-directed work ethic with ability to troubleshoot independently.</li> <li>A link to GitHub is a plus.</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $25 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused diagnosing and resolving clientreported issues but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p><p>Key Responsibilities</p><ul><li>Own client-reported issues end to end from intake and triage through diagnosis, resolution, testing, and closure.</li><li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li><li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li><li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li><li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li><li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li><li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li><li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li><li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 5 years of experience in IT technical support, application support, or a technical helpdesk role.</p><p>Fluency in English strong written and verbal communication, sufficient for direct interaction with a North American client base.</p><p>Good SQL skills able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</p><p>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting able to read, understand, and modify existing code to resolve defects.</p><p>Strong understanding of Windows environments and desktop application troubleshooting.</p><p>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</p><p>Availability to work 9:00 AM 5:00 PM EST, aligned to the North American client base.</p><p>Ability to work independently, manage a queue of issues, and follow escalation procedures.</p><p>Preferred Skills</p><ul><li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li><li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li><li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li><li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li></ul><p>Soft Skills</p><ul><li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li><li>Clear, professional, and patient communication with clients.</li><li>Ability to remain calm under pressure and manage multiple concurrent issues.</li><li>Self-directed and reliable when working remotely across time zones.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Stewardship Coordinator<br> Department: Office of Advancement Services<br> Division: Stewardship Unit<br> Grade: 12</p> <p>Basic Functions: Provides donor relations support to the Office of Advancement. Prepares a variety of reports on donor funds both current and endowed across campus.</p> <p> <strong>1. <u>Duties Performed:</u> </strong> </p> <ul> <li>Enters, updates, and maintains donor-funds database (donor information and fund criteria) on Banner by Ellucian system.</li> <li>Drafts annual reports for all donor-funds; includes narrative on the spending and the financials of the fund within the set timeframe with minimal errors. All verification of information is to be done in a professional manner through email and follow up phone calls if needed, in coordination with the Office of Financial Aid, the Office of the Registrar, Office of Admissions, the Comptroller s Office, and other units across campus.</li> <li>Generates special reports with specific information related to donor-funds as requested by the Senior Vice President for Advancement and Business Development and the Director of Stewardship.</li> <li>Manages a portfolio of donor funds, which requires but is not limited to preparing calculations, projections, following up on details for the individual scholarship or award recipients, preparing fund reports to be shared with donors, and other information needed to properly steward donor funds.</li> <li>In specifically assigned cases, coordinates with donors to provide information related to the fund in a professional manner.</li> <li>Collaborates and coordinates on delivery of donor-funded materials as brochures, booklets, materials, customized reports, etc. with other units in the university such as departments and faculties.</li> <li>Coordinates thank you videos, special events, one on one meetings with donors, and other donor related functions/tools to enhance donor stewardship.</li> <li>Assists in preparations and logistics for the annual scholarship reception, awards ceremonies, and donor meetings as requested by the Director of Stewardship.</li> <li>Drafts letters/reports for current-use donor-funds and renewals for the Office of Development to communicate to donors during the renewal season and follow up on a monthly basis for all pending renewals.</li> <li>Drafts, updates, and maintains documentation for all stewardship processes annually, as well as being actively involved in the continuous improvements of the current processes.</li> <li>Assists in preparations for other projects, events, activities, and provides additional administrative support to the Office of Advancement, Office of Development, and the Office of Advancement Services in matters pertaining to Stewardship as requested by the Director of Stewardship and the Senior Vice President of Advancement and Business Development.</li> <li>Performs other related duties as requested.</li> </ul> <p> </p> <p> <strong>2. <u>Work Contacts:</u> </strong> </p> <ul> <li>Frequent contacts with the Comptroller s Office, Financial Aid Office, Registrar s, Dean s Offices, and other AUB departments for coordination purposes.</li> <li>Regular contacts with work associates in regards to donor funds across AUB and AUBMC.</li> <li>Regular contact with students to respond to inquiries.</li> <li>Regular contact with students for matters related to donor-funds.</li> <li>Regular contact with donors for matters related to donor-funds.</li> </ul> <p> </p> <p> <strong>3. <u>Independence of Operation:</u> </strong> </p> <ul> <li>Reports to the Director of Stewardship.</li> <li>Works according to established procedures, clearly set precedents, and professional administrative standards.</li> <li> <p>Completed work is checked at subsequent stage in the work cycle.</p> <p> </p> </li> </ul> <p> <strong>4. <u>Supervisory Responsibility:</u> </strong> </p> <p>None. </p> <p> <strong>5. <u>Physical Effort:</u> </strong> </p> <p>Minimal physical effort involving operating a computer approximately 80% of the working time.</p> <p> <strong>6. <u>Work Conditions: </u> </strong> </p> <p>Clean and pleasant.</p> <p> </p> <p> <strong>7. <u>Minimum Requirements:</u> </strong> </p> <ul> <li>Bachelor s degree, plus 3-5 years of relevant work experience.</li> <li>Good knowledge of English.</li> <li>Strong written and oral communication skills and organizational skills.</li> <li>Ability to manage multiple projects simultaneously.</li> <li>Strong PC skills. Expert in Microsoft Word and Excel. Fluent in Access and PowerPoint. Experience with customer or donor databases required. Experience in Banner preferred.</li> </ul> <p> <i> </i> </p> <p> </p></div></section>