Receptionist Jobs in Lebanon
500 Jobs Found
Reputable industrial company at Ziad Rahbani Highway is seeking for a Assistant Purchasing Officer:
<br>BA, 3 years’ experience
<br>- Strong communication skills
<br>- Analytical & Conceptual Skills
<br>- Good user of computer
<br>- Problem solving skills
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<br>Responsibilities;
<br>- General review of the purchase orders daily & follow up the arrival date & due date payment.
<br>- Do the filling job of the purchasing department.
<br>- Ensure that the stock system is always updated, in coordination with the storekeeper & update the purchasing manager.
<br>- Prepare the clearance documents of the imported shipments.
<br>- Ensure that all products purchased are always of correct quality & quantity with the coordination of the storekeeper.
<br>- Issue the couriers of the company.
<br>- Currently assists in the sales department
<br>- Prepare the stock inventory & give it to the purchasing manager to check & make purchase orders.
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<br>Send your CV to: lebanonjob2015@gmail.com
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<br>WhatsApp 76-455000
Location: Bouchrieh, Lebanon
<br>Working Hours
<br>*Monday to Friday: 8:00 AM – 5:00 PM
<br>*Saturday: 8:00 AM – 12:00 PM
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<br>About the Role
<br>We are seeking a highly organized and detail-oriented Scheduling & Dispatch Coordinator to manage daily client appointments and coordinate field operations. The successful candidate will be responsible for creating and maintaining schedules, dispatching operational teams efficiently, and ensuring the team arrives at client locations on time while delivering excellent customer service.
<br>Key Responsibilities
<br>*Schedule and confirm client appointments based on availability and operational capacity.
<br>*Prepare and manage daily schedules for the operations team.
<br>*Dispatch field staff to client locations and optimize daily routes and assignments.
<br>*Monitor the operations team's attendance and ensure timely arrival at client appointments.
<br>*Communicate schedule updates, changes, and priorities to both clients and the operations team.
<br>*Follow up with field staff throughout the day to ensure schedules are being met.
<br>*Coordinate with internal departments to resolve scheduling conflicts and operational issues.
<br>*Handle appointment rescheduling and cancellations while minimizing service disruptions.
<br>Requirements
<br>*Bachelor's degree or equivalent experience in Business Administration, Operations, or a related field.
<br>*Previous experience in scheduling, dispatching, customer service, or operations coordination is preferred.
<br>*Excellent command of spoken and written English.
<br>*Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
<br>*Strong organizational and time-management abilities.
<br>*Self-motivated, proactive, and goal-oriented.
<br>*Ability to work independently and as part of a team.
<br>How to Apply
<br>Interested candidates are invited to send their CV to hr@velvetservices.net with the subject line “Hire Lebanese / Scheduling & Dispatch Coordinator"
<p>We are seeking a creative Content Creator & Videographer to produce engaging short-form video content for retail brands. The role involves filming and editing product showcases, promotions, new arrivals, and in-store experiences for Meta Ads, Instagram Reels, Stories, and TikTok.</p><p>Key Responsibilities:</p><ul><li>Film products, promotions, seasonal campaigns, and in-store content.</li><li>Edit high-quality short-form videos optimized for social media and paid advertising.</li><li>Highlight product features, styling, and benefits through visually appealing content.</li><li>Create attention-grabbing video hooks and adapt content to different brand identities.</li><li>Collaborate with the marketing team to deliver content aligned with campaign goals and deadlines.</li><li>Organize and submit edited videos and raw footage efficiently.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Content Creator & Videographer, preferably in retail, fashion, lifestyle, or product-based brands.</li><li>Strong videography skills using mobile devices and/or professional cameras.</li><li>Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar.</li><li>Good understanding of creating video content for Meta advertising campaigns and social media platforms.</li><li>Strong eye for lighting, composition, visual storytelling, and product presentation.</li><li>Ability to work independently, travel between store locations, and meet deadlines.</li></ul>
We are seeking a creative Content Creator & Videographer to produce engaging short-form video content for retail brands. The role involves filming and editing product showcases, promotions, new arrivals, and in-store experiences for Meta Ads, Instagram Reels, Stories, and TikTok.
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<br>Key Responsibilities:
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<br>Film products, promotions, seasonal campaigns, and in-store content.
<br>Edit high-quality short-form videos optimized for social media and paid advertising.
<br>Highlight product features, styling, and benefits through visually appealing content.
<br>Create attention-grabbing video hooks and adapt content to different brand identities.
<br>Collaborate with the marketing team to deliver content aligned with campaign goals and deadlines.
<br>Organize and submit edited videos and raw footage efficiently.
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<br>Requirements:
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<br>Proven experience as a Content Creator & Videographer, preferably in retail, fashion, lifestyle, or product-based brands.
<br>Strong videography skills using mobile devices and/or professional cameras.
<br>Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar.
<br>Good understanding of creating video content for Meta advertising campaigns and social media platforms.
<br>Strong eye for lighting, composition, visual storytelling, and product presentation.
<br>Ability to work independently, travel between store locations, and meet deadlines
<p>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order.</p><p><strong>Key Responsibilities</strong></p><p><strong>Purchasing and Order Management</strong></p><ul><li>Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation.</li><li>Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers.</li><li>Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal.</li><li>Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations.</li><li>Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements.</li></ul><p><strong>Supplier and Principal Coordination</strong></p><ul><li>Serve as the daily operational contact with international principals and their export teams.</li><li>Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes.</li><li>Escalate repeated service failures, and support management in the annual review with each principal.</li><li>Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies.</li></ul><p><strong>Imports, Shipping and Clearance</strong></p><ul><li>Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required.</li><li>Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing.</li><li>Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection.</li><li>Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason.</li><li>Coordinate arrival timing with the warehouse so receiving capacity matches the schedule.</li></ul><p><strong>Cost and Terms</strong></p><ul><li>Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing.</li><li>Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for.</li><li>Negotiate freight rates, clearance fees and terms with local service providers.</li><li>Track price changes from principals and currency impact, and alert management early when landed cost is moving.</li><li>Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms.</li></ul><p><strong>Stock, Expiry and Planning</strong></p><ul><li>Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift.</li><li>Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry.</li><li>Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock.</li><li>Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter.</li><li>Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks.</li></ul><p><strong>Documentation, Systems and Compliance</strong></p><ul><li>Maintain complete and auditable procurement and import files for every shipment.</li><li>Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes.</li><li>Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival.</li><li>Follow the company procurement policy and approval matrix, and support internal and external audit requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Must Have</strong></p><ul><li>3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading.</li><li>Bachelor's degree in Business Administration, Supply Chain, Economics or a related field.</li><li>Hands on experience with import files, shipping documents, incoter</li></ul>
# Procurement Manager
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<br>Location: Lebanon (on site)
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<br>Department: Supply Chain
<br>Industry: FMCG (import and distribution)
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<br>## About the Company
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<br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates.
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<br>## Purpose of the Role
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<br>The Procurement Manager manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order.
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<br>## Key Responsibilities
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<br>### Purchasing and Order Management
<br>- Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation.
<br>- Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers.
<br>- Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal.
<br>- Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations.
<br>- Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements.
<br>
<br>### Supplier and Principal Coordination
<br>- Serve as the daily operational contact with international principals and their export teams.
<br>- Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes.
<br>- Escalate repeated service failures, and support management in the annual review with each principal.
<br>- Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies.
<br>
<br>### Imports, Shipping and Clearance
<br>- Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required.
<br>- Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing.
<br>- Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection.
<br>- Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason.
<br>- Coordinate arrival timing with the warehouse so receiving capacity matches the schedule.
<br>
<br>### Cost and Terms
<br>- Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing.
<br>- Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for.
<br>- Negotiate freight rates, clearance fees and terms with local service providers.
<br>- Track price changes from principals and currency impact, and alert management early when landed cost is moving.
<br>- Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms.
<br>
<br>### Stock, Expiry and Planning
<br>- Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift.
<br>- Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry.
<br>- Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock.
<br>- Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter.
<br>- Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks.
<br>
<br>### Documentation, Systems and Compliance
<br>- Maintain complete and auditable procurement and import files for every shipment.
<br>- Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes.
<br>- Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival.
<br>- Follow the company procurement policy and approval matrix, and support internal and external audit requests.
<br>
<br>---
<br>
<br>## Requirements
<br>
<br>### Must Have
<br>- 5 to 8 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading.
<br>- Bachelor's degree in Business Administration, Supply Chain, Economics or a related field.
<br>- Hands on experience with import files, shipping documents, incoter
<p><b>Key Responsibilities:</b></p><p>Personal Driving Duties:</p><ul><li>Transport the employer and family members, to appointments and other destinations.</li><li>Plan efficient travel routes to ensure timely arrivals.</li><li>Maintain confidentiality regarding personal and family matters.</li><li>Assist with personal errands as required.</li></ul><p>Company Driving Duties:</p><ul><li>Deliver and collect company documents and materials.</li><li>Support company logistics by coordinating transportation schedules.</li><li>Ensure timely completion of assigned company transportation tasks.</li></ul><p>Location: Mansourieh</p>
General Tasks
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<br>1. Purchase Request Management
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<br>Review assigned purchase requests on a daily basis from the Logistics Manager.
<br>Clarify request details with the requester when necessary.
<br>Participate in inception meetings for assigned projects when required.
<br>Verify that the purchase request includes all required documentation and approvals.
<br>2. Procurement Planning and Compliance
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<br>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules.
<br>Ensure procurement documentation is complete and properly archived for audit and compliance purposes.
<br>3. Procurement Execution
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<br>Prepare Requests for Quotation (RFQ) for simple procurement requests.
<br>Conduct market research and identify potential suppliers using the supplier database and market scanning.
<br>Obtain official quotations from suppliers.
<br>Prepare quotation comparison sheets for internal review.
<br>Draft purchase orders and submit them for validation.
<br>Follow up with suppliers to obtain order confirmation.
<br>Track supplier deliveries to ensure adherence to agreed timelines.
<br>Notify the stock team of expected delivery dates and relevant details.
<br>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods.
<br>4. Tender Support
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<br>Receive and record tender submissions from suppliers.
<br>Assist in organizing tender opening sessions.
<br>Prepare minutes of meetings and tender evaluation documentation.
<br>5. Supplier Management and Market Monitoring
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<br>Monitor supplier performance related to delivery timelines and quality of goods or services.
<br>Identify and register potential new suppliers and update the supplier database.
<br>7. Fleet Monitoring Support
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<br>Follow up on vehicle tracking and update fleet information in the database.
<br>Monitor maintenance and repair needs of vehicles and report issues.
<br>Update fleet and driver records in the fleet database.
<br>Report anomalies related to vehicle usage or fuel consumption.
<br>8. Records, Systems and Reporting
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<br>Support inventory monitoring and periodic inventory cycles when required.
<br>9. Team Contribution and Collaboration
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<br>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities.
<br>Maintain clear and professional communication with internal departments, project teams, and suppliers.
<br>Share relevant information with colleagues to facilitate operational efficiency and continuity of work.
<br>Contribute to problem-solving and continuous improvement initiatives within the logistics team.
<br>10. General Responsibilities
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<br>Comply with arcenciel policies, procedures, and internal regulations.
<br>Ensure confidentiality and proper handling of sensitive procurement and supplier information.
<br>Maintain organized documentation and records related to logistics activities.
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<br>Working Conditions
<br>Workplace : Office based, Jisr El Bacha Center
<br>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM.
<br>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation.
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<br>Requirements
<br>Skill set and competencies
<br>Ability to conduct market research and supplier sourcing.
<br>Basic knowledge of contract and supplier management processes.
<br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting.
<br>Strong organizational and time management skills.
<br>Ability to manage multiple requests and priorities simultaneously.
<br>Attention to detail to ensure accuracy in documentation and procurement processes.
<br>Problem-solving skills to address procurement or delivery issues.
<br>Strong communication skills for coordination with internal departments and external suppliers.
<br>Ability to work effectively within a team environment.
<br>Professional integrity and respect for confidentiality.
<br>Adaptability and ability to work in a dynamic operational environment.
<br>Proactive attitude and willingness to support team objective
<br>Level of education and experience:
<br>Bachelor’s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience
???? Cité Sportive area, Beirut | Full-time
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<br>Do you love fashion and enjoy helping customers find what they need? We're looking for a friendly, motivated Sales Associate to join our store team.
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<br>What you'll do
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<br>Sales & Customer Service
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<br>-Welcome customers, understand their needs and recommend the right products.
<br>-Reach your daily, weekly and monthly sales targets through good selling, upselling and cross-selling.
<br>-Handle customer questions and simple complaints, and pass sensitive cases to the Store Manager.
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<br>Merchandising & Display
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<br>-Help with weekly display updates and with setting up new arrivals.
<br>-Keep every display full and organised, with at least one piece of each colour on show.
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<br>Store Readiness & Stock
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<br>-Help open the store and keep the shop floor clean, tidy and attractive all day.
<br>-Support receiving: unpacking, tagging, counting and organising new stock.
<br>-Report shortages quickly and take part in stock counts.
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<br>Store Policies
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<br>-Apply price, promotion and exchange policies correctly.
<br>-Follow store standards on grooming, punctuality and behaviour.
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<br>What we're looking for
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<br>1–2 years of retail sales experience, ideally in fashion or accessories; motivated beginners are welcome.
<br>A friendly, customer-focused personality with a passion for selling.
<br>Energetic, organised and a good team player.
<br>Good communication skills in Arabic and English; French is a plus.
<br>Flexible to work shifts, weekends and peak seasons
Main Duties:
<br>The Sales Consultant is responsible for engaging with customers, understanding their needs, and providing tailored solutions that meet their preferences and budget. The role involves showcasing furniture collections, delivering exceptional customer service, and driving sales to achieve individual and team targets. Additionally, the role involves maintaining showroom appearance and assisting with inventory management.
<br>Key Responsibilities:
<br>Customer Engagement
<br>Welcome customers to the showroom and provide a warm, professional shopping experience.Understand customer needs and preferences through active listening and effective communication.Offer expert advice on furniture styles, materials, functionality, and design trends.
<br>Sales and Relationship Building
<br>Present and promote furniture products and solutions to meet customer requirements.Provide detailed product information, including dimensions, materials, and care instructions.Close sales effectively while building long-term relationships with clients for repeat business.
<br>Showroom Maintenance
<br>Ensure the showroom is clean, organized, and visually appealing.Arrange furniture displays to highlight key products and seasonal trends.Update price tags, brochures, and promotional materials as needed.
<br>Order Management
<br>Prepare quotations, process orders, and follow up with customers regarding delivery timelines.Coordinate with the Branch Manager to ensure timely delivery and installation.
<br>Market and Product Knowledge
<br>Stay updated on product offerings, new arrivals, and industry trends.Monitor competitor activities and provide feedback to the sales team for strategy adjustments.
<br>Customer Support
<br>Address customer inquiries and concerns in a timely, professional manner.Assist customers with after-sales services, including warranty claims and product care.
<br>Qualifications
<br>Proven experience as a Sales Consultant, preferably in the furniture or interior design industry.Strong interpersonal and communication skills.Ability to build rapport with customers and deliver a personalized shopping experience.Proficient in using sales tools and Microsoft Office.Creative flair with a strong sense of design and attention to detail.Results-driven, with the ability to meet and exceed sales targets.Customer-focused approach.Excellent negotiation and persuasion skills.Organizational and time management abilities.Positive attitude and team-oriented mindset
<p><br></p><p>Job Overview The Senior Administration and Logistics Officer is responsible for the effective day-to-day administration and operational support of Anera Lebanon's Beirut office and for providing administrative and logistical support to programs and support departments. The position oversees and coordinates office facilities, logistics and movements, fleet, assets, inventory and supplies, administrative vendors, office events, and administrative support services. The role also supervises the Administration Assistant and cleaners/support staff, as applicable. The Senior Administration and Logistics Officer works closely with the Supply Chain Manager and coordinates with Operations, Security, Procurement, Finance, Programs, HR, and other departments to ensure that administrative and logistical services are delivered efficiently, timely, and in accordance with Anera policies, procedures, and operational requirements. The position requires strong organizational and coordination skills, attention to detail, sound judgment, problem-solving ability, initiative, and the capacity to manage multiple priorities. The role is expected to proactively identify administrative and operational needs, maintain accurate records and trackers, and provide regular reporting to the line manager.</p><p>Key Responsibilities</p><p>1. Office Administration and Facilities Management</p><ul><li>Oversee the day-to-day administrative and operational readiness of the Beirut office.</li><li>Ensure the office environment is organized, professional, clean, safe, functional, and ready to receive staff, partners, donors, and visitors.</li><li>Coordinate office maintenance, repairs, utilities, equipment servicing, cleaning, waste management, pest control, and other facilities-related requirements.</li><li>Conduct regular checks of office facilities and identify maintenance, safety, or operational issues requiring attention.</li><li>Coordinate with landlords, building management, maintenance providers, utilities providers, and other service providers.</li><li>Follow up on maintenance requests from identification through completion and ensure appropriate documentation is maintained.</li><li>Ensure meeting rooms, common areas, reception areas, storage spaces, kitchen areas, and other workspaces are properly maintained and equipped.</li><li>Support office moves, seating arrangements, workspace planning, storage organization, and other office changes as required.</li><li>Maintain an office administration and facilities tracker covering maintenance requests, office issues, service providers, and pending actions.</li><li>Escalate significant facilities, safety, or operational issues to the Supply Chain / Operations Manager and relevant departments.</li></ul><p>2. Logistics Coordination and Operational Support</p><ul><li>Coordinate day-to-day administrative and logistical arrangements for the Beirut office and other operational requirements.</li><li>Support transport planning and movement arrangements for staff, visitors, consultants, and other authorized personnel, in coordination with Operations and Security.</li><li>Coordinate logistics for field visits, including transportation, movement arrangements, accommodation where applicable, supplies, equipment, and other logistical requirements.</li><li>Support visitor and delegation logistics, including transportation, office arrangements, meeting requirements, and other practical needs, in coordination with the Senior Executive Support Officer and relevant departments.</li><li>Coordinate with Operations, Security, Procurement, Programs, Finance, and other relevant departments to ensure logistical requirements are identified and addressed in a timely manner.</li><li>Support logistical arrangements for trainings, workshops, meetings, staff events, retreats, and other organizational activities.</li><li>Maintain appropriate records of logistical requests, arrangements, approvals, and related documentation.</li><li>Proactively identify logistical constraints and escalate issues requiring management attention.</li></ul><p>3. Fleet and Transportation Management</p><ul><li>Coordinate the day-to-day administrative aspects of fleet and transportation management in line with Anera policies and procedures.</li><li>Coordinate vehicle allocation and use based on approved operational requirements and priorities.</li><li>Coordinate driver schedules and assignments, where applicable, and monitor vehicle utilization.</li><li>Maintain updated vehicle records, including registration, insurance, inspection, maintenance, and other required documentation.</li><li>Monitor vehicle maintenance schedules and follow up on servicing, repairs, inspections, and other maintenance requirements.</li><li>Track fuel consumption, mileage, vehicle usage, and related records and flag unusual or significant variances to the line manager.</li><li>Ensure vehicle logbooks and other fleet records are completed accurately and maintained regularly.</li><li>Coordinate with drivers, service providers, Operations, Finance, Procurement, and other relevant staff on fleet-related matters.</li><li>Follow up on vehicle incidents, damages, breakdowns, and other fleet issues and ensure appropriate documentation and escalation.</li><li>Maintain a clear fleet tracker and provide regular updates to the Supply Chain Manager on vehicle status, maintenance, documentation, utilization, and outstanding issues.</li></ul><p>4. Asset Management</p><ul><li>Maintain accurate and up-to-date records of Anera assets and equipment assigned to the Beirut office and relevant staff.</li><li>Ensure assets are properly tagged, recorded, issued, transferred, returned, and disposed of in accordance with Anera procedures.</li><li>Maintain complete documentation for asset handovers, transfers, returns, disposals, loss/damage reports, and other asset movements.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience</p><ul><li>Bachelor's degree in Business Administration, Management, Office Administration, Operations, Logistics, or a related field preferred.</li><li>Minimum 4 6 years of progressively responsible experience in administration, office management, logistics, operations support, or a related field.</li><li>Previous experience managing office administration, facilities, and operational logistics is required.</li><li>Experience in fleet, asset, inventory, or facilities management is strongly preferred.</li><li>Experience supervising administrative, housekeeping, drivers, or other support staff is required.</li><li>Experience with vendor coordination, vendor documentation, or administrative procurement processes is an advantage.</li><li>Experience working with Finance, Procurement, Supply Chain, Security, and Programs teams is strongly preferred.</li><li>Experience working in an NGO, international organization, embassy, UN agency, donor-funded program, or similar environment.</li><li>Experience working in a fast-paced and multicultural environment is an advantage.</li></ul><p>Required Competencies</p><ul><li>Strong organizational, coordination, and time-management skills.</li><li>Ability to manage multiple administrative and operational priorities and deadlines.</li><li>Strong attention to detail and record-keeping skills.</li><li>Strong problem-solving and follow-up skills.</li><li>Ability to work independently and take initiative.</li><li>Strong written and verbal communication skills in English and Arabic .</li><li>Strong proficiency in Google Workspace, including Gmail, Calendar, Drive, Docs, and Sheets.</li><li>Good working knowledge of Excel or Google Sheets for fleet, asset, inventory, facilities, and operational trackers.</li><li>Good understanding of administrative controls, documentation, and compliance requirements.</li><li>Strong supervisory and people-management skills.</li><li>Strong coordination and interpersonal skills, with the ability to work effectively with staff, vendors, drivers, service providers, and external stakeholders.</li><li>Service-oriented, proactive, reliable, and responsive.</li><li>Ability to work under pressure and manage changing operational priorities.</li><li>Strong sense of accountability and ownership of assigned responsibilities.</li><li>High level of integrity and professionalism when handling organizational assets, supplies, financial documentation, and vendor information.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.<br> You will help customers use our software effectively, answer “how-to” questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations.<br> This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect.<br> You will resolve as much as possible during the initial interaction.<br> When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.<br> Tickets are initially triaged and tagged through AI-assisted workflows.<br> You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.<br> What You Will Do Work the Shared Support Queue Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution.<br> The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.<br> Support Customers Across Every Channel Provide support through phone, email, and chat.<br> Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.<br> Answer Product and Workflow Questions Help customers understand how to use the software in their day-to-day hotel operations.<br> This includes explaining features, walking users through processes, helping with configuration, and identifying when a “how-to” question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.<br> Work With AI-Assisted Support Tools Review AI-generated classifications and drafted responses before relying on them as our answer.<br> Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point.<br> You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.<br> Diagnose Issues Across Our Product Portfolio Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.<br> Troubleshoot Integrations Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.<br> Support Card Payments and Terminals Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues.<br> Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.<br> Support Distribution and OTA Connectivity Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.<br>com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues.<br> For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.<br> Maintain Accurate Support Records Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.<br> Reduce Repeat Contact When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request.<br> Helping customers find answers more easily and preventing repeat issues are core parts of the role.<br> Participate in Our Global Support Schedule Our customers operate across North America, EMEA, and APAC.<br> Support follows a global, followthe-sun model, and this role participates in a shift rotation that includes weekend coverage.<br> At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue Ability to manage and prioritize your workload without needing to be given a daily task list Strong ownership and follow-through, including confirming that the customer’s issue has been resolved Availability to participate in a shift rotation covering a 24/7 support struture Beneficial Experience Hotel front-desk, reservations, accounting, or back-office experience Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider Experience with channel managers, booking engines, or OTA extranets Experience with Zendesk or a comparable ticketing platform SQL knowledge or experience building reports from a relational database Basic networking knowledge Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness Experience supporting SaaS products or connected software platforms Hotel experience is valuable, but it is not required.<br> We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.<br> What We Will Teach You How a Hotel Operates You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit.<br> You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.<br> Why Certain Issues Are Emergencies A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.<br> Our Products and Environments You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.<br> Payments from End to End You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes Support must never access or modify.<br> Distribution and Connectivity You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.<br> Escalation and Incident Management You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.<br> How the Team Works Our Workload Follows Hotel Operations Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up.<br> A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40.<br> These tickets are shared across the team.<br> AI Assists the Team AI helps classify, route, and prioritize tickets and can draft suggested responses.<br> Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.<br> We Work as One Support Team The team shares responsibility for the queue and overall customer experience.<br> Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.<br> Performance Is Balanced Performance is evaluated across several areas, including: Resolution quality and accuracy Responsiveness Customer satisfaction Ticket ownership and follow-through Documentation and ticket hygiene Appropriate prioritization and escalation Contribution to the performance and knowledge of the wider team Ticket volume is considered in context and does not, by itself, determine performance.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>*WE’RE HIRING | Field Sales Executive – Traditional Trade*</b></p><p>Are you passionate about sales, customer relationships, and business development?</p><p>Join our growing team and be part of the digital transformation of traditional trade in Lebanon!</p><p><br></p><p><b>Key Responsibilities:</b></p><p>• Visit mini-markets and grocery stores to introduce our business model and mobile</p><p>application.</p><p>• Acquire new customers and activate accounts.</p><p>• Generate sales and achieve monthly targets.</p><p>• Build and maintain strong relationships with customers.</p><p>• Promote products, new arrivals, and commercial offers.</p><p>• Monitor market trends and competitor activities.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements:</b></p><p>• Previous experience in FMCG or field sales is a plus.</p><p>• Excellent communication and negotiation skills.</p><p>• Strong customer-oriented and target-driven mindset.</p><p>• Good knowledge of the Lebanese market.</p><p>• Valid driving license and own vehicle preferred.</p><p>• Arabic fluency required.</p><p>*What We Offer:*</p><p>• Basic Monthly Salary</p><p>• Transportation Allowance</p><p>• Vehicle Maintenance Allowance</p><p>• Attractive Performance-Based Commission</p><p><br></p><p>*Location:* Beirut , Kesserwan and Chouf</p></div>
<p>Check rooms and ensure 100% adherence to property standards before releasing rooms as clean to the front desk. <br> <br>Attending occupied rooms with attendants to ensure that they are cleaning well and the guest is satisfied. <br> <br>Check Corridor, Public Area, Parking and -1 Floor on Daily Basis. <br> <br>Review daily reports (arrivals, departures, VIP rooms, and special requests), assign room sections to attendants, and conduct pre-shift team briefings. <br> <br>Train new hires on-the-job, teach proper chemical and equipment usage, provide regular feedback, and motivate the team. <br> <br>Monitor stock levels of linens, towels, guest amenities, and cleaning chemicals, reporting shortages and controlling waste. <br> <br>Log room maintenance requests (e.g., plumbing or electrical fixes) and follow up until repairs are complete. <br> <br>Handle guest complaints or special requests promptly, and log or return items left behind by guests. <br> <br>Follow up with the management regarding Housekeeping Purchases.</p>
<p>The Production & Inventory Manager is responsible for supporting the daily operations of production, inventory management, e-commerce, logistics, and retail. The role requires strong organizational skills, attention to detail, and the ability to work across different departments to ensure smooth operations.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Inventory & Stock<ul><li>Manage and update inventory for all Jujule Lemonie branches.</li><li>Enter all new products into Shopify inventory.</li><li>Prepare and maintain inventory tracking sheets.</li><li>Conduct regular stock checks and report discrepancies.</li><li>Visit branches once or twice per month to verify stock, review displays, and recommend replenishment when needed.</li></ul></li><li>Shopify & Website<ul><li>Create new products on Shopify.</li><li>Upload product photos, descriptions, and pricing.</li><li>Coordinate with the Website Manager to ensure new arrivals are published accurately and on time.</li></ul></li><li>Quality Control<ul><li>Inspect finished products before distribution.</li><li>Ensure all garments meet Jujule Lemonie's quality standards.</li><li>Report and follow up on any quality issues.</li></ul></li><li>Product Preparation<ul><li>Barcode and price all new products.</li></ul></li><li>Shipping & Logistics<ul><li>Print invoices for online orders.</li><li>Assist with packing merchandise for branches, exhibitions, and events.</li></ul></li><li>Atelier Support<ul><li>Assist the production team with fabric cutting, garment finishing, and preparation when needed.</li><li>Maintain an organized atelier, ensuring fabrics, trims, buttons, and materials are properly stored.</li></ul></li><li>Consignment & Stock Follow-up<ul><li>Maintain inventory sheets for consignment suppliers.</li><li>Update daily sales and stock records.</li><li>Monitor stock levels and inventory.</li></ul></li><li>Marketing Support<ul><li>When needed, assist in creating photo and video content for social media.</li><li>Prepare collection lookbooks using the company's software.</li></ul></li><li>Photoshoots<ul><li>Assist in preparing garments and accessories for photoshoots.</li><li>Assist during shoots and ensure all items are returned and accounted for afterward.</li></ul></li><li>Boutique Support<ul><li>Assist the sales team during busy periods when required.</li></ul></li></ul><b><br></b><p><b>Skills</b></p><br><ul><li>Strong organizational and time management skills.</li><li>High attention to detail and accuracy.</li><li>Proficiency in Microsoft Excel.</li><li>Basic knowledge of Shopify is an advantage.</li><li>Ability to multitask and work under pressure.</li><li>Team player with a proactive attitude.</li><li>Interest in fashion and product management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong organizational and time management skills.</p><p>High attention to detail and accuracy.</p><p>Proficiency in Microsoft Excel.</p><p>Basic knowledge of Shopify is an advantage.</p><p>Ability to multitask and work under pressure.</p><p>Team player with a proactive attitude.</p><p>Interest in fashion and product management.</p>
<p>A leading jewelry brand in Lebanon is seeking Sales Associate for its jewelry store in Zouk Mikael, Keserwan.</p><p>Job Role:</p><ul><li>Greet customers as they arrive at the store / counter and ask them how they would like to be assisted</li><li>Listen to customers requirements closely and provide them with information on available pieces and sets.</li><li>Show customers their desired pieces and provide information such as setting types, stones and cuts.</li><li>Provide customers with information on prices and any associated discounts or deals.</li><li>Assist customers in making decisions to buy jewelry pieces or sets and suggest alternatives.</li><li>Lead customers through the buying process by boxing, wrapping and bagging their purchases</li><li>Provide pricing information according to weight (in cases of gold jewelry) and processing cash and credit card transactions.</li><li>Educate customers about warrantees and guarantees of sold pieces and ensure that all documentation is included with the bagged product</li><li>Arrange window displays on a regular basis and ensure that all displays are properly locked and secured</li><li>Ascertain that all pieces of jewelry are locked up in assigned storage palaces at the end of the day</li><li>Send out thank you notes to customers and keep them in the loop regarding new arrivals</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor graduate or equivalent preferred</li><li>AVAILABLE TO WORK VARIED SHIFTS, INCLUDING WEEKENDS AND HOLIDAYS.</li></ul>
<p>A leading jewelry brand in Lebanon is seeking Sales Associate for its jewelry store in ABC Achrafieh.</p><p>Job Role:</p><ul><li>Greet customers as they arrive at the store / counter and ask them how they would like to be assisted</li><li>Listen to customers requirements closely and provide them with information on available pieces and sets.</li><li>Show customers their desired pieces and provide information such as setting types, stones and cuts.</li><li>Provide customers with information on prices and any associated discounts or deals.</li><li>Assist customers in making decisions to buy jewelry pieces or sets and suggest alternatives.</li><li>Lead customers through the buying process by boxing, wrapping and bagging their purchases</li><li>Provide pricing information according to weight (in cases of gold jewelry) and processing cash and credit card transactions.</li><li>Educate customers about warrantees and guarantees of sold pieces and ensure that all documentation is included with the bagged product</li><li>Arrange window displays on a regular basis and ensure that all displays are properly locked and secured</li><li>Ascertain that all pieces of jewelry are locked up in assigned storage palaces at the end of the day</li><li>Send out thank you notes to customers and keep them in the loop regarding new arrivals</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor graduate or equivalent preferred</li><li>AVAILABLE TO WORK VARIED SHIFTS, INCLUDING WEEKENDS AND HOLIDAYS.</li></ul>
<p>Make sure that the hostess desk is organized and ready for operation (telephone, reservation system, etc.). Answer and greet the calling guest in a lively tone mentioning clearly the name of the restaurant. Ask for the name of reservation, date of reservation, type of reserved area (indoor or outdoor), number of persons and telephone number, and enter all guest information on the reservation system. Make sure whoever calls first for reservation has the priority and whoever comes first is served first. In case any interference by Owners, the Floor and the Hostesses should be informed before 1 hour of guest arrival to set the new layout. Inform Owners of Top VIP reservations (Minister, Prime Minister, etc.). Call the guest for confirmation on their reservation during Sundays, holidays and peak hours. Call the guest for confirmation of arrival in case guest exceeds the time of arrival 30 minutes from his/her reservation (especially during Sundays, holidays and peak hours). Greet guests with a smile as they arrive the restaurant and ask them about their reservation. Check reservation and table number on the reservation system. In case of walk-in guest and there is availability in restaurant, the hostess should ask guest of preferred seating (depending on availability). In case of walk-in guest and no availability in restaurant, the hostess should register properly the name of the walk-in guest, number of persons and telephone number, and seat him politely in the waiting area. Ask guest about coat help during winter and give the guest locker ticket number. Ask guest if he/she likes to choose the fish first or escort him/her to the table and then choose the fish. Introduce the guest to his server. Upon the guest leaving the restaurant, hostess should thank the guest for his/her visit with a smile, offer him/her candies and bit him/her a farewell. Maintain detailed knowledge of menu and set menus. Report any customer complaint (food or service) to the Floor Manager/Assistant Floor Manager/Team Leader on a daily basis. Always inform Floor Manager/Assistant Floor Manager/Team Leader when leaving the floor during working hours for any reason. Maintain high personal appearance and hygiene standards (hair well kept and groomed; . light and natural make-up; light colors polish; uniform clean, ironed and well-maintained; rocky black shoes) Fluent in Arabic / English / French</p>
We are looking for a professional, friendly, and guest-oriented Hostess to join our team in Jounieh.
<br>
<br>The Hostess will be responsible for managing reservations, warmly welcoming and greeting guests upon arrival, and ensuring the efficient and timely seating of guests at their reserved tables, contributing to a smooth and enjoyable dining experience
Job description
<br>Position Summary
<br>The Production & Inventory Manager is responsible for supporting the daily operations of production, inventory management, e-commerce, logistics, and retail. The role requires strong organizational skills, attention to detail, and the ability to work across different departments to ensure smooth operations.
<br>
<br>Key Responsibilities
<br>
<br>Inventory & Stock
<br>• Manage and update inventory for all Jujule Lemonie branches.
<br>• Enter all new products into Shopify inventory.
<br>• Prepare and maintain inventory tracking sheets.
<br>• Conduct regular stock checks and report discrepancies.
<br>• Visit branches once or twice per month to verify stock, review displays, and recommend replenishment when needed.
<br>
<br>Shopify & Website
<br>• Create new products on Shopify.
<br>• Upload product photos, descriptions, and pricing.
<br>• Coordinate with the Website Manager to ensure new arrivals are published accurately and on time.
<br>
<br>Quality Control
<br>• Inspect finished products before distribution.
<br>• Ensure all garments meet Jujule Lemonie's quality standards.
<br>• Report and follow up on any quality issues.
<br>
<br>Product Preparation
<br>• Barcode and price all new products. Shipping & Logistics
<br>• Print invoices for online orders.
<br>• Assist with packing merchandise for branches, exhibitions, and events.
<br>
<br>Atelier Support
<br>• Assist the production team with fabric cutting, garment finishing, and preparation when needed.
<br>• Maintain an organized atelier, ensuring fabrics, trims, buttons, and materials are properly stored.
<br>
<br>Consignment & Stock Follow-up
<br>• Maintain inventory sheets for consignment suppliers.
<br>• Update daily sales and stock records.
<br>• Monitor stock levels and inventory.
<br>
<br>Marketing Support
<br>• When needed, assist in creating photo and video content for social media.
<br>• Prepare collection lookbooks using the company's software.
<br>
<br>Photoshoots
<br>• Assist in preparing garments and accessories for photoshoots.
<br>• Assist during shoots and ensure all items are returned and accounted for afterward.
<br>
<br>Boutique Support
<br>• Assist the sales team during busy periods when required.
<br>
<br>Skills
<br>• Strong organizational and time management skills.
<br>• High attention to detail and accuracy.
<br>• Proficiency in Microsoft Excel.
<br>• Basic knowledge of Shopify is an advantage.
<br>• Ability to multitask and work under pressure.
<br>• Team player with a proactive attitude.
<br>• Interest in fashion and product management.
<br>
<br>Qualifications
<br>• Strong organizational and time management skills.
<br>• High attention to detail and accuracy.
<br>• Proficiency in Microsoft Excel.
<br>• Basic knowledge of Shopify is an advantage.
<br>• Ability to multitask and work under pressure.
<br>• Team player with a proactive attitude.
<br>• Interest in fashion and product management