Receptionist Jobs in Lebanon

The accountant will be responsible to process all accounts transactions accurately and efficiently, ensuring timely payments to vendors and adherence to financial policies and procedures, also analyzes and reports production and operational costs, providing essential costing information to control expenses. <br>Operational Duties <br>1. Prepare and post Purchase Invoices and allocate on the suitable cost center <br>2. Receive and review Supplier Invoices for completeness and accuracy before registration on the Accounting System. <br>3. Perform Reconciliation of all suppliers on monthly basis <br>4. Perform Reconciliation of all Banks on monthly basis <br>5. Review and update Supplier Bank Account details on BM to maintain control over outbound payments. <br>6. Control and audit of Inventory, fuel, and final products stock. <br>7. Process Supplier Payments based on schedule after the approval of HOD <br>8. Review the WIP on monthly basis. (work in process) <br>9. Monitor and Report Job Costing for each job before invoicing <br>10. Collect and maintain all suppliers' Official papers. <br>11. Prepare machine cost on daily basis. <br>12. Account payable registration on cash flow report. <br>13. Assist in preparing company performance weekly report. <br>14. Pertorm monthly closing entries and follow up on accruals <br>file. <br>15. Coordinate with the banks for all transfers and update commission file on monthly basis. <br>16. Prepare shipment costing and register the invoices with the related expenses. <br> <br>Qualifications <br> <br>* Strong expertise in accounting principles, financial reporting <br>* Bachelor's degree in accounting or any relevant degree <br>* Minimum 5 years of experience <br>* Computer Skills (Software's, Microsoft Word, Excel & <br>PowerPoint) <br>- Communication & Analysis Skills <br>* Organized, meeting deadlines <br>* Time Management <br>* Job location: Bchemoun-Industrial Area <br>* Mon --Friday: 8 AM till 5 PM

SCOPE OF THE JOB: <br> <br>The Sales Representative is responsible for serving customers on the store floor and answering their <br>needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum <br>sales results. <br> <br>KEY RESPONSIBILITIES: <br> <br>- Greet customers, offer assistance and serve them in order to ensure their needs are answered in <br>a timely manner and in compliance with quality and customer service standards. <br>- Provide exceptional customer service by performing up-selling, cross-selling, suggesting <br>alternatives and following up on customers’ requests. <br>- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock <br>keeping preventing security risks and thefts by performing physical and electronic inventory as <br>required, reporting broken alarms, incidents, suspicious activities. <br>- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor <br>and shelves are kept clean and tidy at all times in alignment with the store image and <br>coordination standards. <br>- Organize the stockroom related to the store to conserve high level of stock replenishment. <br>- Handle pricing (& Change of prices) process in an effective and accurate manner as required. <br>- Perform a smooth and efficient receiving process of items & shipments, as well as stock keeping <br>preventing security risks and thefts by performing periodical inventories. <br>- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision <br>of the manager on duty. <br>- Take accurate measurements for any needed alteration, assign price according to set price list <br>(when applicable) and coordinate needed alterations. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store <br>Manager. <br>- Perform other duties that are aligned & related to the job scope

Department: Retail <br>Job Status: Full Timer <br>Working Hours: Flexibility in working hours is needed as per the Store opening hours, including weekends & holidays. <br>Location: Store Location <br> <br>SCOPE OF THE JOB <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br>- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>- Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>- Organize the stockroom related to the store to conserve high level of stock replenishment. <br>- Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>- Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br> <br>JOB REQUIREMENTS <br>- Education: High School Degree <br>- Experience: 0 to 1 year of experience in the sales field. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Good knowledge in Ms. Office

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Essential Functions / Task Groups: A - Specimen Collection and Handling/Technical Duties (70%) Greet, receive, and create a positive experience for every patient/family by demonstrating a professional, caring, empathetic and friendly approach following the service excellence standards and guidelines. Perform complete donor evaluation: complete donor questionnaire, physical examination, and determining eligibility with utmost confidentiality, and take medical history from patients. Perform simple to moderately complex blood collection techniques such as venipuncture, heel stick and finger stick procedures, timed specimen, nail sampling techniques, collecting throat swabs, obtaining nasal wash collections, bleeding time procedure and PPD testing and reading. Receive various types of specimens including but not limited to urine, stool, body fluids and histology samples. Document redraws, refer draws, flag hard draws, re-print specimen labels, document event activities and do specimen updates. Create, locate, and send packing lists; add specimen to packing lists. Perform/verify Requisition Entry accurately for submitters ensuring financial clearance documentation and manually create follow up work tasks when needed. Cancel outpatient orders, initiate refunds, and complete documentation on Follow Up Worklists. Maintain the integrity of the specimen in relation to the test to be performed. Perform other related duties as assigned by the Manager/Supervisor. B - Equipment &amp; Supply Management (30%) Operate, clean, and maintain laboratory stations, equipment and instruments following established protocols, report failures, troubleshoot, resolve instrument malfunctions to assure real time availability of equipment and document all associated instrument function checks as required. Perform periodic reagent inventory for his/her station to always ensure availability and check and alert for expired or nearly expired reagents, verify reagents for acceptability. Critical Competencies: Client Focus, Achievement Orientation, Initiative, Communication Skills, Safety and Health Management, Technical Expertise, Team Skills, Planning &amp; Organizing, Professionalism, Quality Management Knowledge: Basic knowledge and understanding of human anatomy and physiology, the overall organization, and operations of the laboratory as well as in depth knowledge of the specimen collection tools, techniques and related quality control measures. Basic knowledge in communicable diseases and infection control procedures according to hospital and department safety regulations and policies. Basic knowledge in medical terminology and laboratory tests with ability to interpret physicians' orders.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education</b>: BACC II-degree Preferred Certification: Phlebotomy certification. Experience: 0-2 years experience in basic laboratory operations, nursing or related science, preferably in the blood collection specialty. Languages: Arabic and English (IET score &gt;/= 450). Preferred Languages: French is an asset. Computer Skills: Basic knowledge of Microsoft Office applications and ability to interact with laboratory information system</p><p></p></section>

We're looking for enthusiastic and responsible individuals to join our cinema team in Sodeco, Beirut as Cinema Ushers. <br> <br>What You'll Do: <br> <br>Welcome guests with a warm and professional attitude. <br>Scan and verify tickets. <br>Direct customers to the correct screening rooms. <br>Help maintain clean, safe, and comfortable cinema facilities. <br>Support guests throughout their cinema experience. <br>Work closely with the team to ensure smooth daily operations. <br> <br>We're Looking For: <br> <br>Excellent communication and people skills. <br>Positive attitude and professional appearance. <br>Flexibility to work shifts, including evenings, weekends, and holidays. <br>Ability to work well in a fast-paced environment

• Lead and oversee all Front of House daily operations. <br>• Recruit, train, motivate, and manage the front desk team. <br>• Deliver an exceptional customer experience for every member and visitor. <br>• Handle member inquiries, feedback, and concerns professionally. <br>• Drive membership sales through consultations, follow-ups, and lead conversion. <br>• Build lasting relationships with members to maximize retention and satisfaction. <br>• Maintain accurate member records and update internal systems. <br>• Monitor team performance and ensure high service standards are consistently achieved. <br>• Support the achievement of monthly sales targets and operational goals. <br>• Help create a positive, welcoming, and motivating gym atmosphere

Duties and Responsibilities <br> <br>1. Daily Accounting Operations <br>• Record and post all accounting entries (purchases, sales, payments, receipts, and journal entries) in the ERP/accounting system. <br>• Handle invoices, credit notes, and expense claims, ensuring proper supporting documents. <br>• Prepare and process bank deposits, transfers, and petty cash transactions. <br>2. Reconciliation & Reporting <br>• Perform daily, weekly, and monthly reconciliations of bank accounts, suppliers, and customers. <br>• Assist in the preparation of monthly and year-end closing entries. <br>• Generate and file basic financial reports under the supervision of the senior accountant. <br>3. Accounts Payable & Receivable <br>• Match purchase orders, goods received notes, and supplier invoices. <br>• Follow up on customer payments and assist in maintaining updated AR and AP aging reports. <br>• Support supplier and client communication on payment issues or discrepancies. <br>4. Documentation & Compliance <br>• Maintain organized and up-to-date accounting files, both electronic and physical. <br>• Ensure all accounting documents comply with company procedures and internal audit requirements. <br>• Cooperate with the internal auditor in providing requested data, explanations, or supporting documents. <br>5. Support to Senior Accountant <br>• Assist in VAT, NSSF, tax declarations, and statutory reports preparation. <br>• Help in fixed asset recording and depreciation schedules. <br>• Participate in stock counts and reconciliation of inventory records. <br>________________________________________ <br>Skills & Competencies <br>• Solid understanding of basic accounting principles (double entry, accruals, etc.) <br>• Strong attention to detail and numerical accuracy <br>• Good organizational and time management skills <br>• Proficiency in MS Excel and accounting/ERP software <br>• Team player with good communication skills <br> <br>Qualifications and Skills <br>• Bachelor’s degree in Accounting, Finance, or related field <br>• 2–3 years of relevant experience (preferably in a manufacturing or trading environment) <br>• Knowledge of Lebanese accounting and tax framework is an advantage

Manage the complete order processing cycle from customer inquiry to final delivery. <br> Coordinate with clients, suppliers, warehouse, procurement, accounting, and logistics <br>teams to ensure smooth operations. <br> Process sales orders, purchase orders, quotations, invoices, and maintain accurate ERP <br>system records. <br> Handle procurement activities, including supplier follow-up, purchase confirmations, <br>pricing verification, and delivery tracking. <br> Coordinate domestic and international air & sea freight shipments, including freight <br>quotations, shipment scheduling, and logistics planning. <br> Prepare and verify all shipping, customs, and export documentation to ensure <br>compliance with destination country requirements. <br> Monitor shipment progress, ETA/ETD, and resolve order, inventory, and documentation <br>discrepancies. <br> Manage inventory records, stock receiving, warehouse coordination, physical stock <br>counts, and inter-warehouse transfers. <br> Maintain product master data, including part numbers, item categorization, and system <br>updates. <br> Prepare costing sheets, shipment reports, inventory reports, stock reports, and daily <br>operational tracking reports. <br> Ensure accurate documentation, filing, and compliance with internal procedures and <br>international trade regulations. <br> Support continuous improvement of supply chain operations through effective <br>coordination, reporting, and process accuracy <br> <br>Qualifications <br> Bachelor's degree in Supply Chain Management, Logistics, Business Administration, <br>or a related field. <br> Minimum of 5–7 years of experience in supply chain operations, logistics, or order <br>management; experience with the Nigerian market is a Plus. <br> Proficiency in Microsoft Excel, SAP, ERP systems, or other supply chain and data <br>analysis tools. <br> Strong organizational, analytical, and documentation skills with excellent attention <br>to detail. <br> Excellent communication and interpersonal skills, with the ability to coordinate <br>effectively with clients, suppliers, and cross-functional teams

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><strong>Job Overview</strong></p><br><p>As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations .</p><br><p><strong>Key Job Responsibilities</strong>&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greet and welcome guests in a friendly and professional manner.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take customer orders, answer questions, and make menu recommendations.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serve meals and drinks in accordance with established standards and presentation guidelines.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle guest inquiries, concerns, and requests promptly and courteously.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a clean and organized dining area, including setting up tables and clearing dishes.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upsell menu items and promote special promotions to enhance the guest experience.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process customer payments and handle cash transactions accurately.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow hygiene and safety guidelines to ensure a clean and safe working environment.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in restocking and replenishing supplies as needed.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Uphold environmental, health, and safety standards in alignment with organizational policies.</p><br><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Adhere to the company’s environmental, health, and safety procedures and policies.&nbsp;</p><br><p>Submit Your CV: [email&nbsp;protected]</p><br><br><br> </div>

Department: Operations / Central Kitchen <br>Reports To: Head Chef <br>Location: Fanar Factory <br>Schedule: 6:00 am – 2:00 pm / 2:00 pm – 11:00pm <br> <br>Job Purpose <br>The Order Controller is responsible for coordinating customer orders between the branches and the central kitchen, ensuring accurate order processing, timely production, and high customer satisfaction. The role requires close communication with branch teams, the kitchen, and customers to ensure every order meets the requested specifications and quality standards. <br> <br>Key Responsibilities <br>• Act as the primary link between all branches and the central kitchen regarding customer orders. <br>• Receive customer orders submitted by branches and accurately transfer all details to the kitchen. <br>• Organize, prioritize, and schedule orders based on delivery or pickup times. <br>• Monitor the progress of orders throughout the production process to ensure timely completion. <br>• Verify that completed orders match the customer's requested specifications before dispatch. <br>• Coordinate with the Head Chef and kitchen team to resolve any issues or changes related to orders. <br>• Contact customers after order completion or delivery to confirm that the order was received as requested. <br>• Address customer concerns promptly and coordinate corrective actions when necessary. <br>• Track customer feedback and recurring issues, reporting trends to management. <br>• Work proactively to reduce customer dissatisfaction by ensuring order accuracy and efficient communication. <br>• Maintain accurate records of orders, customer interactions, and follow-up activities. <br>• Collaborate with branches and kitchen staff to continuously improve order flow and customer experience. <br> <br> <br>Qualifications & Skills <br>• Previous experience in customer service, food & beverage, operations, or order coordination is preferred. <br>• Strong organizational and multitasking skills. <br>• Excellent verbal communication and customer service abilities. <br>• High attention to detail and accuracy. <br>• Ability to work under pressure and manage multiple orders simultaneously. <br>• Proficient in Microsoft Office and order management/POS systems. <br>• Strong problem-solving skills and ability to coordinate across multiple departments

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an energetic, well-presented, and guest-focused Hostess who is passionate about delivering exceptional hospitality with warmth and professionalism in luxury restaurant environments.<br> As the first point of contact for our guests, you will play a key role in creating memorable first impressions, ensuring every visitor receives a warm welcome and an outstanding dining experience from arrival to departure.<br> This is approximately a 45 -day activation event running from 15 July 2026 to 30 August 2026 .<br> This opportunity is based at a resort in Saudi Arabia , with flights, accommodation, and meals provided by the company .<br> Guest Experience Welcome guests with a warm, friendly, and professional attitude.<br> Manage reservations, walk-ins, and waiting lists efficiently.<br> Escort guests to their tables while introducing the restaurant experience.<br> Provide accurate information about the venue, menus, promotions, and events.<br> Handle guest enquiries and special seating requests promptly and courteously.<br> Ensure every guest receives a positive first and last impression of the restaurant.<br> Service Excellence Monitor the dining room to ensure a seamless guest flow.<br> Coordinate with the restaurant team to optimize table availability and seating.<br> Anticipate guest needs and resolve concerns professionally.<br> Balance a warm, engaging personality with the high service standards expected in a premium hospitality environment.<br> Maintain a polished appearance and uphold the restaurant's luxury brand image at all times.<br> Team &amp; Operations Work closely with managers, servers, and support staff to ensure smooth restaurant operations.<br> Assist with opening and closing hostess duties.<br> Keep the reception, waiting area, and entrance clean, organized, and inviting.<br> Support the team during busy service periods while maintaining a calm and welcoming presence.<br> Follow company policies, health and safety standards, and operational procedures.<br> All Travel &amp; Flights Covered.<br> Full travel arrangements, including flights and transfers, will be arranged ensuring a seamless journey to and from the activation location.<br> Accommodation provided Transport provided Meals provided Work gaining exposure to world-class hospitality standards.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures to name a few: The Groves ZodiaC Cuisine Little Krazy LucaLand El Lechazo Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> 2+ years of experience as a Hostess or Captain Waitress in hotels, restaurants, or beach clubs.<br> Understanding of restaurant service to VIP guests.<br> Understanding of the flow of service.<br> Experience in high-energy or fast-paced environments.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.</p><p>Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers</p><p>Respond to customer inquiries and complaints in time</p><p>Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently</p><p>Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication</p><p>Ability to collect, analyze, and prepare statistics related to customer satisfaction</p><p>Monitor customer feedback and contribute to improving service quality</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience in FNB sector .</li><li>Maintain a professional appearance and presence at all times</li><li>Excellent communication skills</li><li>Hold a Bachelor s degree or a related field</li></ul><p></p></section>

To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates. <br> <br>• Requirements: <br> •Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers <br> •Respond to customer inquiries and complaints in time <br> •Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently <br>Qualifications: <br> .Minimum 2 years experience in FNB sector . <br> •Maintain a professional appearance and presence at all times <br> •Excellent communication skills <br> •Hold a Bachelor’s degree or a related field <br> •Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication <br> •Ability to collect, analyze, and prepare statistics related to customer satisfaction <br> •Monitor customer feedback and contribute to improving service quality <br> <br>????Location: Damour- Medyar intersection highway towards Beirut <br> <br>Contact us on : hr@tannouralasr.com or 76-864265

* Role Summary: <br>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates. <br> <br>* Requirements: <br> •Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers <br> •Respond to customer inquiries and complaints in time <br> •Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently <br>Qualifications: <br> .Minimum 2 years experience in FNB sector . <br> •Maintain a professional appearance and presence at all times <br> •Excellent communication skills <br> •Hold a Bachelor’s degree or a related field <br> •Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication <br> •Ability to collect, analyze, and prepare statistics related to customer satisfaction <br> •Monitor customer feedback and contribute to improving service quality

* Role Summary: <br>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates. <br> <br>* Requirements: <br> •Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers <br> •Respond to customer inquiries and complaints in time <br> •Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently <br>Qualifications: <br> .Minimum 2 years experience in FNB sector . <br> •Maintain a professional appearance and presence at all times <br> •Excellent communication skills <br> •Hold a Bachelor’s degree or a related field <br> •Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication <br> •Ability to collect, analyze, and prepare statistics related to customer satisfaction <br> •Monitor customer feedback and contribute to improving service quality

Job Summary: <br>The Technician team member ensures the gym facilities, equipment, and utilities are fully functional, safe, and well-maintained. This role involves carrying out repairs, preventive maintenance, and responding quickly to urgent technical issues. By keeping the gym’s environment well-maintained, safe, and reliable, the Technician Team contributes directly to the overall member experience and operational efficiency. <br>I. Duties and Responsibilities: <br>1. General Repairs and Maintenance <br>• Perform routine inspections of gym equipment, lighting, and electrical systems (Checklist) <br>• Carry out minor repairs, adjustments, and installations as needed for machines, and facilities & infrastructure. <br>• Report major issues or recurring faults to the Management. <br>• Assemble new machines where applicable in the workplace. <br>2. Preventive Maintenance <br>• Follow the scheduled maintenance plan to minimize equipment downtime. <br>• Lubricate, tighten, and test gym machines and utilities regularly. <br>• Record all performed tasks in the maintenance logbook. <br>• Assist in setting up safety signage during repair works. <br>3. Facility Upkeep <br>• Support the safety of the gym areas, including locker rooms, showers, and training spaces. <br>• Assist in moving, assembling, or installing gym equipment and furniture in the club. <br>• Respond promptly to facility-related complaints or urgent repair needs from staff or members. <br>• Support the manager when receiving new machine related shipments <br>4. Safety and Compliance <br>• Ensure maintenance work complies with health and safety standards. <br>• Wear protective gear and follow safe handling procedures when using tools and chemicals. <br>• Report hazards, accidents, or unsafe conditions immediately. <br>• Participate in safety training and emergency drills. <br>• Organize the new machine related shipments in the stock <br>II. Required Competencies: <br>• Technical Skills: Basic knowledge of electrical, plumbing, mechanical, and carpentry work. <br>• Reliability: Consistent follow-through on tasks and responsiveness to urgent needs. <br>• Problem-Solving: Ability to identify issues and apply practical solutions quickly. <br>• Teamwork: Work effectively with other staff, trainers, and management to support smooth operations. <br>• Attention to Detail: Spotting issues before they escalate into larger problems. <br>• Customer Awareness: Understanding that members’ safety and comfort depend on maintenance quality. <br>• Adaptability: Flexibility to switch between tasks and handle unexpected breakdowns. <br>*This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

Sales responsibilities <br>* Greet and qualify showroom visitors (gym owners, hotels, clinics, corporate/residential buildings, home-gym buyers) <br>* Demo equipment, explain specs, materials, warranty, and load ratings <br>* Prepare quotations, follow up on open quotes, and close orders <br>* Log every lead and interaction in the CRM — no lead left untracked <br>* Coordinate delivery and installation dates with the logistics/technical team <br>* Handle after-sale calls: spare parts, warranty claims, complaints <br>* Maintain showroom presentation — clean floor, correct pricing, working units <br>Online support responsibilities <br>* Respond to WhatsApp Business inquiries and Instagram/Facebook/TikTok DMs during working hours — target first response under 15 minutes <br>* Answer questions on pricing, availability, specs, and delivery; send catalogues, photos, and videos on request <br>* Qualify online leads and convert them to showroom visits, site visits, or direct quotations <br>* Send quotations and follow-ups over WhatsApp and track them like any other lead <br>* Monitor comments on posts and ads; move serious inquiries into DM <br>* Escalate complaints, custom projects, and large-project inquiries to the Sales Manager <br>* Keep saved replies, catalogue files, and price lists current <br>* Report weekly on inquiry volume, response time, and conversion by channel <br>Stock responsibilities <br>* Receive and inspect incoming shipments against packing lists and supplier invoices; flag shortages and damages immediately <br>* Record all stock in/out movements (sales, transfers, returns, demo units) on the same day <br>* Run weekly cycle counts and a full monthly count; investigate and report variances <br>* Maintain accurate item codes, barcodes, and locations across showroom and warehouse <br>* Flag slow-moving and low-stock items to management for reorder <br>* Manage spare parts inventory <br>Requirements <br>* 2+ years in retail/B2B sales, showroom sales, inventory control, or online customer support <br>* Fluent Arabic and English (written and spoken) — clear, professional writing for chat <br>* Comfortable with Excel, inventory/POS software, WhatsApp Business, and social media inboxes <br>* Physically able to handle equipment (plates, dumbbells, machine parts) <br>* Organized, detail-driven, honest with numbers <br>* Fitness industry or equipment background is a strong plus <br>* Valid driver’s license preferred <br>KPIs Monthly sales target · Quote-to-close rate · Online first-response time (<15 min) · DM-to-quotation conversion · Stock count accuracy (target 98%+) · Zero unrecorded movements <br>Package Base salary + commission on sales. Working hours per mall schedule, including weekends on rotation. <br>Want this as a Word doc, or an Arabic version for local job boards?

SOLARCARE is a leading provider of professional solar systems design & engineering, build and maintenance services. We are committed to delivering exceptional customer service while ensuring the highest standards of technical performance, safety, and reliability for our clients' solar energy systems. <br>We are looking for a highly organized, customer-focused, and proactive Customer Service Officer to join our growing team. <br>Position Summary: <br>The Customer Service Officer plays a key role in ensuring the smooth delivery of our services. Acting as the primary point of contact after the sales process, you will coordinate service schedules, communicate with clients, dispatch field teams, and ensure every customer receives a professional and seamless experience. <br>This position requires excellent organizational skills, strong communication abilities, and the capacity to manage multiple priorities in a fast-paced environment. <br> <br>Key Responsibilities: <br>•Receive and review newly awarded service contracts from the Sales Department. <br>•Plan, schedule, and coordinate preventive and corrective maintenance visits. <br>•Coordinate service appointments with clients and confirm access requirements. <br>•Dispatch field teams and monitor daily activities. <br>•Ensure payments are collected from clients. <br>•Maintain the service calendar and optimize technician utilization. <br>•Serve as the primary point of contact for clients after contract award. <br>•Respond promptly and professionally to customer inquiries. <br>•Handle client feedback, requests, and complaints with professionalism and efficiency. <br>•Build strong, long-term relationships with clients through exceptional service. <br>•Ensure high customer satisfaction and timely resolution of issues. <br>•Maintain accurate records within the company's CRM systems. <br>•Ensure all operational data is entered accurately and on time. <br> <br>Qualifications: <br>•Bachelor’s degree in business administration, Marketing or a related field. <br>•2–5 years of experience in customer service, operations coordination, project coordination, or administration. <br>•Experience in the renewable energy, construction, engineering, or technical services sector is an advantage. <br>•Excellent communication skills in English and Arabic (French is a plus). <br>•Excellent problem-solving and customer relationship skills. <br>•Proficiency in Microsoft Office (Excel, Word, Outlook). <br>•Experience with ERP or CRM software is preferred. <br>•Customer-oriented with a positive attitude. <br>•Able to work independently and as part of a team. <br>•Strong planning and coordination skills. <br> <br>Benefits: <br>•Competitive salary ($800 up to $1,000) <br>•Transportation allowance <br>•Medical Insurance: Class B. (after probation period) <br>•NSSF inclusion (after probation period) <br> <br>If you are passionate about customer service, operations management, and renewable energy, we would be delighted to hear from you. <br>Interested candidates can submit their CV to: <br>ghinwa.abdallah@symzcapital.com

Job Summary: <br> <br>As a Fitness Trainer you will be responsible for supporting both new and current members on the gym floor, promoting a positive gym experience, ensuring safety, maintaining floor organization, and promptly addressing member needs or concerns. You will be a key ambassador of our fitness culture and help reinforce a clean, safe, and motivating environment. <br> <br>I. Duties and Responsibilities: <br> <br>1. Member Assistance <br>• Greet members in a friendly and professional manner. <br>• Provide guidance to new and current members on proper equipment use, basic exercises, and general fitness best practices. <br>• Answer questions related to general training and gym facilities. <br>• Assist members with initiating their fitness journey and help them feel comfortable using gym equipment. <br>2. Floor Organization & Maintenance <br>• Keep the gym floor clean, safe, and organized at all times. <br>• Rerack all weights immediately after use and ensure equipment is returned to designated areas. <br>• Ensure cardio machines, benches, racks, plates, and accessories are arranged neatly and are ready for member use. <br>3. Member Concerns & Complaints <br>• Listen to and address member issues or complaints courteously and professionally. <br>• De-escalate tense situations when necessary and report unresolved issues to management promptly. <br>• Maintain a calm and service-oriented personality at all times. <br>4. Equipment Monitoring & Reporting <br>• Observe the gym floor for any faulty, loose, or damaged equipment. <br>• Report all equipment problems immediately via the appropriate internal reporting system. <br>• Work with maintenance and operations teams to ensure timely repairs and follow-ups <br>II. Required Competencies: <br>• Empathy and patience: especially when handling complaints or frustration. <br>• Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience. <br>• Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems. <br>• Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture. <br>• Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing. <br>• Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations. <br> <br>*This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

Aihom / Istikbal Jouneih Branch is hiring a: Sales Associate <br>Department: Retail Sales <br>Reports To: Branch Manager <br>Job Category: Entry Level <br>Timing: 10 AM till 7 PM, Monday to Saturday, 1 hour lunch break, Sunday off. <br> <br>Position Summary: <br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given. <br> <br>Duties and Responsibilities <br>• Greets customer on sales floor. <br>• Customer service management. Provide customer service to all customers and assist them. <br>• Creating and entering new customers on the tablet. <br>• Creating sales quotations on the tablet <br>• Present, promote and sell products/services using solid arguments to existing and prospective customers <br>• Following up with customers after their visit. <br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>• Assist with the seasonal inventories. <br>• Implements displays for window and interior as directed by Visual Merchandising. <br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>• Order barcodes for accessories. <br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer. <br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer <br>• Close deals with customers and walk them out to the door. <br>• Communicates for delivery of items to customer. <br>• Check the condition of the items before delivering it to the customers. <br>• Training new team, along with following up with their induction + orientation. <br>• Abide by Company internal rules as well as team spirit. <br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>• Continuously improve through customer feedback <br>• Meets pre-set monthly, quarterly and yearly sales targets. <br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>• Reports based on management needs and requests. <br> <br>Education: <br>• High Schoo Diploma or BA degree. <br> <br>Skills & Qualifications: <br>• Strong communication skills, both written and oral. <br>• Excellent selling and negotiation skills <br>• Prioritizing, time management and organizational skills <br>• Ability to gain immediate credibility with customers <br>• High sense of proper customer service standards <br>• Analytical and Meeting targets abilities <br>• Knowledge of the furniture business <br> <br>Interested candidates can send their CV to: hr@aihom.com.lb, Mentioning in the Subject Line: Sales Associate, Jounieh Branch