Restaurant Assistant Manager Jobs in Lebanon

<p>We are seeking a motivated, customer-oriented, and detail-driven individual to join our healthcare team as a <strong>Pharmacy Assistant</strong> in Mount Lebanon.&nbsp;</p><p>In this role, you will work under the direct supervision of licensed pharmacists to deliver high-quality pharmaceutical care, ensure the smooth daily operation of the pharmacy, and provide exceptional service to our patients and customers.</p><p>This is an excellent entry-level opportunity for candidates eager to launch a career in the pharmaceutical and healthcare support field within a collaborative, professional, and patient-centered environment.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Assist pharmacists with everyday dispensary tasks, stock handling, and counter sales.</li><li>Receive, unpack, verify, and properly shelve incoming medication and healthcare supplies.</li><li>Monitor inventory levels, check expiration dates regularly, and organize stock according to pharmacy guidelines.</li><li>Greet customers warmly, answer general inquiries, and guide them to appropriate over-the-counter (OTC) products or refer them to the licensed pharmacist for medical consultations.</li><li>Operate the point-of-sale (POS) cash register, process payments accurately, and issue receipts.</li><li>Maintain a clean, organized, sanitary, and well-stocked pharmacy environment in compliance with health and safety standards.</li><li>Assist in preparing prescription labels, packaging medication, and recording patient information under strict pharmacist supervision.</li><li>Handle incoming phone calls and direct them to the appropriate team members.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent (Baccalaureate II or technical diploma is preferred).</li><li>0 to 1 year of experience in a pharmacy, retail, or customer service setting (fresh graduates are encouraged to apply).</li><li>Basic understanding of medical terminology, health products, or pharmacy operations is an asset.</li><li>Fluency in Arabic; good working knowledge of English or French is highly desirable.</li><li>Legal eligibility to work in Lebanon and proximity to Mount Lebanon.</li></ul><p>&nbsp;</p><p><strong>Required Skills and Competencies</strong></p><ul><li><strong>Attention to Detail:</strong> High degree of accuracy in handling cash transactions, verifying product labels, and organizing stock.</li><li><strong>Customer Service:</strong> Friendly, empathetic, and professional communication demeanor with patients and patrons.</li><li><strong>Teamwork:</strong> Ability to collaborate smoothly with pharmacists and auxiliary pharmacy staff.</li><li><p><strong>Basic Computer Literacy:</strong> Familiarity with POS systems, data entry, and basic inventory software.</p><p><strong>Time Management:</strong> Capability to multitask, prioritize duties, and work effectively during peak retail hours.</p></li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Comprehensive on-the-job training and professional mentorship from experienced pharmacists.</li><li>Opportunities for skill development and career progression within the healthcare retail sector.</li><li>Supportive, professional, and dynamic working environment.</li></ul>

Hiring urgently Female Sales Associate for a leading Fashion retail company located in Kuwait. <br>Lebanese national only. <br>Age: 24 to 32 <br>Must have at least 1 year of experience preferably in the Fashion retail industry. <br>Preferably candidates who are able to relocate to Kuwait immediately or within short notice period. <br>Presentable, dynamic with excellent communication skills in English. <br>Bachelor’s degree is a plus. <br>Competitive Package. <br>CV: deploya.lb@gmail.com

A reputable company is looking for an organized, professional, and service-oriented HR Assistant to provide administrative and secretarial support to the Human Resources Department. <br> <br>The role is ideal for someone who enjoys organization, communication, coordination, and supporting the day-to-day activities of a busy HR department. <br> <br>Key Responsibilities <br>Provide daily administrative and secretarial support to the HR Department. <br>Manage incoming phone calls, emails, visitors, and general HR inquiries and direct them appropriately. <br>Welcome employees, candidates, and walk-in applicants in a professional manner. <br>Coordinate meetings, appointments, documents, and follow-ups for the HR Department. <br>Prepare, type, format, scan, copy, and organize HR correspondence, letters, reports, and other documents. <br>Maintain an organized filing and document-control system for HR records and correspondence. <br>Create and maintain new employee files and ensure that required documents are properly filed and kept confidential. <br>Receive, register, and distribute incoming and outgoing documents and internal courier. <br>Maintain an updated reference and tracking list for HR correspondence and documents. <br>Support the preparation and follow-up of attendance, lateness, absence, leave, and medical documentation. <br>Follow up with employees and departments when documents, signatures, or information are required. <br>Assist the HR team with general coordination and administrative requirements as needed. <br>Handle employee and company information with a high level of confidentiality and discretion. <br> <br>Qualifications & Experience <br>Bachelor's degree in Business Administration, Public Administration, Human Resources, or a related field. <br>0–1 year of experience in an administrative, secretarial, office support, or HR-related role. <br>Fresh graduates with strong organizational and communication skills are encouraged to apply. <br> <br>Who We Are Looking For <br> <br>We are looking for someone who is organized, dependable, pleasant, attentive to detail, and proactive. The successful candidate should enjoy providing administrative support, coordinating activities, keeping documents and information organized, and ensuring the HR Department operates smoothly on a daily basis

We are looking for a highly organized and detail-oriented Administrative Assistant to provide administrative and operational support to the management and project teams. The successful candidate will be responsible for coordinating daily administrative activities, maintaining accurate records, handling documentation, and ensuring smooth communication between the office, project sites, and various departments. <br> <br>Responsibilities <br>Provide day-to-day administrative support to management and project teams. <br>Prepare, organize, and maintain documents, reports, records, and correspondence. <br>Assist in preparing and following up on project-related documentation. <br>Coordinate meetings, appointments, and internal communications. <br>Handle incoming and outgoing correspondence, emails, and phone calls. <br>Maintain proper filing systems, both physical and electronic. <br>Assist in preparing purchase requests, invoices, quotations, and other administrative documents. <br>Coordinate with suppliers, subcontractors, clients, and internal departments when required. <br>Follow up on pending documents, approvals, requests, and administrative tasks. <br>Assist with employee and site-related administrative matters when required. <br>Maintain updated records of project and office activities. <br>Support the preparation of reports, presentations, and spreadsheets. <br>Assist the HR, Finance, Procurement, and Operations teams with administrative tasks when needed. <br>Ensure confidentiality and proper handling of company information. <br>Perform other administrative duties as assigned by management. <br>Requirements <br>Bachelor’s degree or diploma in Business Administration, Management, or a related field. <br>2–4 years of experience in an administrative role, preferably within a construction, engineering, facility management, or contracting company. <br>Strong organizational and time-management skills. <br>Excellent written and verbal communication skills. <br>Good command of English; Arabic is required, and French is a plus. <br>Proficiency in Microsoft Office, especially Excel, Word, and Outlook. <br>Ability to manage multiple tasks and meet deadlines. <br>Strong attention to detail and accuracy. <br>Ability to work effectively with management, engineers, contractors, and site personnel. <br>Professional attitude, discretion, and strong interpersonal skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Unilever is currently hiring for <b>R-1186468 Demand Planning Assistant Manager Levant and Iraq (Open)</b></p><br><br><p>Function:&nbsp;<b>Supply Chain</b></p><br><br><p>Reports to: <b>NALI Demand Planning, S&amp;OP and FGI Manager</b></p><br><br><p>Scope: <b>Levant &amp; Iraq</b></p><br><br><p>Location:&nbsp;<b>Beirut</b></p><br><br><p>Terms &amp; Conditions: <b>Full Time</b></p><br><br><p>Work Level <b>WL1</b></p><br><br><p><br><b><span>JOB PURPOSE:</span></b><br>• Coordinate the demand planning process of the relevant category and consolidate the demand forecasting from Brands &amp; CSP to be input for supply and financial planning.<br>• Directly accountable for Channel category Demand forecast with overall responsibility for the category<br>• Lead the category Demand Planning Meeting and drive S&amp;OP cycle for Algeria<br>• Establish an acceptable level of integrity and forecast accuracy of the above forecast.<br>• Establish, strengthen and maintain the integrity of demand planning process in total company.<br>• Continually improve the demand planning process and forecast accuracy/Bias of the total company.<br>• Represents Demand Planning in all relevant category meetings and projects that require Demand Planning involvement.<br><b><span>KEY RESPONSIBILITIES:</span></b></p><br><br><p>Demand Planning Process Management<br>• Coordinate a cross-functional team consisting of CSP team and Marketing team to deliver an accurate demand to the category - Weekly, sku- volume<br>• Responsible and accountable to deliver Channel wise Baseline forecast for the category.<br>• Coordinate and facilitate demand planning meeting of the category as a forum to get consensus from CSP and Brand leads on one set of demand figures for business operations.<br>• 4. Establish and maintain effectiveness of Demand Planning Meeting.<br>• Ensure that demand planning policy has been strictly followed.<br>• Establish Channel demand forecast and ensure channel considerations are obtained for the category<br>• Accountable for forecast accuracy of the category and therefore is responsible for initiating activities/changes that will lead to achievement and continuous improvement of forecast accuracy.<br>• Responsible for Innovation Plan update upon the contract gate approval and follow-up with Innovation tracker until the post Launch Review for the category and alert the demand functions any variances and key changes in Innovation forecast<br>• Ensure Quarterly Long term volume plan update with assumptions to enable LT capacity enhancement decisions to take place<br>• Set up an effective means of communication and integration of information between Demand Planning and other related functions- Supply Planning, Brands, CSP, Finance,..<br>• Coordinate S&amp;OP Meetings, actively involved in Activity planning phase to ensure realistic incremental and cannibalizations built into the forecast Weekly Demand Management<br>• Indicates exception, which is generated from weekly tracking report to CSP, Supply Planning and Customer Service teams.<br>• Involve actively in the weekly operations meeting (WOM) to help both demand-side functions and supply-side functions to take appropriate actions to production and/or sales plan.<br>Continuous Improvement<br>• Monitor forecast accuracy and forecast bias and proposes changes for improvement.<br>• Initiate a continuous improvement program to demand planning process.<br><b><span>REQUIRED QUALIFICATIONS:</span></b></p><br><br><ul><li>Bachelor's degree in Supply Chain, Business Administration, Engineering, Economics, or a related field.</li><li>Minimum of <b>3 years of experience in Demand Planning</b>, preferably within the <b>FMCG industry</b>.</li><li>Proven experience in <b>Sales &amp; Operations Planning (S&amp;OP)</b> processes and demand forecasting methodologies.</li><li>Strong forecasting and analytical skills with the ability to translate market insights and business trends into accurate demand plans.</li><li>Excellent <b>stakeholder management</b> skills, with demonstrated ability to collaborate and influence cross-functional teams including Sales, Marketing, Supply Planning, and Finance.</li><li>Strong communication and interpersonal skills, with the ability to build effective working relationships across multiple functions and markets.</li><li>Advanced proficiency in <b>English</b> (written and spoken).</li><li>Proficiency in Microsoft Excel and demand planning systems/tools is highly desirable.</li><li>Strong problem-solving mindset with attention to detail and the ability to manage multiple priorities in a fast-paced environment.<br>&nbsp;</li></ul><br>Preferred Qualifications:<ul><li>Experience in the <b>FMCG sector</b>.</li><li>Exposure to regional or multi-country demand planning environments, preferably covering the Levant and Iraq markets.</li><li>Experience working with integrated business planning and supply chain management processes.</li></ul><br><p><br><b>Other Responsibilities</b><br>• Ad hoc analysis of data relating to forecasting.<br>• Closely monitor the execution of planned promotions and ensure all the activities planned at Activity plan is included in demand plan for the category.<br>• Recommend appropriate changes for improvement of company demand planning process.<br>• Responsible for root cause analysis of CCFOT losses due to demand for the category.</p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

Hiring urgently Female Sales Associate for a Stationery Shop located in #Achrafieh. <br>Lebanese National Only; <br>At least 2 years of related retail experience. <br>Presentable, Dynamic with excellent customer service and communication skills specially In English; French is a plus. <br>Preferably living in Achrafieh areas. <br>6 working days; 1 day-off. 8.30am - 6.30pm <br>Salary up to 650$. <br>Share your CV at: 03706792 and mention the job title/location in your message. <br>“No Calls Please”

Key Responsibilities: <br> <br>• Train, and supervise shop staff, including Sales Associates and Assistant Managers, to ensure a high-performing team. <br>• Provide coaching, feedback, and performance evaluations to support staff development and promote a positive work culture. <br>• Delegate tasks and responsibilities effectively, ensuring that team members are aligned with business goals and priorities. <br>• Develop and implement sales strategies and initiatives to achieve sales targets and maximize revenue. <br>• Monitor sales performance, analyze trends, and identify opportunities for improvement or adjustment. <br>• Ensure that all staff members are trained to uphold company service standards and are knowledgeable about products, promotions, and policies. <br>• Manage shop inventory levels, including ordering, receiving, and organizing merchandise to ensure adequate stock availability. <br>• Collaborate with the inventory management team to implement inventory control measures and procedures. <br>• Oversee the layout and design of the shop to optimize traffic flow, enhance the customer shopping experience, and drive sales. <br>• Ensure compliance with store policies, procedures, and safety regulations to maintain a safe and secure environment for customers and staff. <br>• Oversee shop opening and closing procedures, including cash handling, security checks, and equipment maintenance. <br> <br>Requirements: <br>• Previous experience in retail management. <br>• Strong leadership and organizational skills. <br>• Excellent communication and interpersonal abilities. <br>• Knowledge of retail operations and reports, KPIs, inventory management, and sales techniques. <br>• Familiarity with relevant software for financial and inventory management. <br>• Demonstrated ability to set and achieve sales targets

The Administrative Assistant keeps the official paperwork moving. The role handles all dealings with municipalities, public administrations and the Traffic Management Authority, and supports daily office operations. <br>Experience working in or with a Lebanese municipality is the key asset: the person should already know how official transactions are processed, who signs what, and how to follow a file to completion. <br>Key responsibilities <br>Government and municipal transactions <br>• Prepare, submit and follow up on official files with municipalities, public offices and public administrations <br>• Obtain certificates, permits and approvals the company needs (e.g. signage, occupancy, works permits) <br>• Track every open file and report its status weekly to management <br>• Prepare and check the documents before submission <br>• Keep a register of all files and their status <br> <br>Company licences and compliance <br>• Keep the company's licences and registrations up to date, and renew them before they expire <br>• Maintain a calendar of renewal deadlines and fees due <br>Office administration <br>• Manage incoming and outgoing correspondence <br>• Organize and archive documents, contracts and customer files, both paper and digital <br>• Support management and accounting with daily administrative tasks <br>• Receive visitors and calls, and schedule appointments <br>Qualifications and experience <br>Required <br>• At least [2] years of experience in a municipality or public administration <br>• Working knowledge of Lebanese administrative procedures and official transactions <br>• [Technical diploma (TS/LT) or university degree] in business administration, public administration or a related field <br>Preferred <br>• Experience with public registration or transfers <br>• A valid driving licence and own transportation <br>Skills and competencies <br>• Languages: fluent Arabic and English, written and spoken; French is a plus <br>• Computer: Microsoft Word and Excel, email, and scanning and digital filing <br>• Organization: tracks many open files at once and meets deadlines <br>• Accuracy: checks documents carefully before submission to avoid rejected files <br>• Communication: professional and patient with officials, customers and colleagues <br>• Integrity: handles confidential company and customer documents with discretion <br>• Initiative: follows up on files without waiting to be asked

A company located in Zouk Mosbeh Kesserwan is looking for a System Support Associate to join our Technology department and provide first-line technical support to employees across the different companies within our group. <br>The successful candidate will be the first point of contact for colleagues experiencing system-related issues. The role involves receiving support requests by phone and email, troubleshooting problems, resolving incidents when possible, and escalating more complex issues to the appropriate IT team. <br> <br>Key Responsibilities <br>Support: <br>• Act as the first point of contact for system support requests from employees across the group <br>• Receive and respond to support requests by phone, email, and other internal communication channels <br>• Diagnose and troubleshoot common software and user-access issues <br>• Provide clear, friendly and professional assistance to users <br>• Log, track and follow up on incidents and service requests <br>• Resolve incidents within the scope of first-line support and escalate more complex issues when required <br>• Follow up on escalated issues to ensure timely resolution and keep users informed <br> <br>Documentation: <br>• Maintain accurate documentation of incidents, solutions, and recurring issues <br> <br>Testing: <br>• Responsible for testing new features or completed issue resolutions on the system <br> <br>Training: <br>• Train new employees on the system during the onboarding phase <br>• Train employees on new features added to the system <br> <br>Reporting & System Enhancement: <br>• Report errors that are recurrent in the system and recommend solutions to the business analyst specialist. <br>• Contribute to improving internal support procedures and knowledge base documentation <br>• Work closely with other members of the team to ensure smooth day-to-day operations <br> <br>Qualifications <br>• Bachelor’s degree or diploma in Information Technology, Computer Science, Business Management, MIS or a related field <br>• 1–2 year of experience in system support or a similar role <br>• Good understanding of basic systems concepts <br>• Strong troubleshooting and problem-solving skills <br>• Good communication and interpersonal skills <br>• Patient and service-oriented approach when dealing with users <br>• Ability to prioritize multiple requests and manage time effectively <br>• Good command of English, both written and spoken <br>• Customer-service oriented and approachable <br>• Organized and reliable <br>• A good communicator <br>• Proactive in following up and resolving problems <br>• Comfortable working with employees from different departments

Position Overview <br> <br>We are looking for a highly organized, proactive, and detail-oriented Administrative Assistant with practical experience in accounting and sales support. The successful candidate will be responsible for providing day-to-day administrative assistance while supporting basic accounting activities, sales operations, customer follow-up, and documentation. <br> <br>The ideal candidate should be comfortable working with numbers, customers, suppliers, and internal teams, with strong communication and organizational skills. <br> <br>Key Responsibilities <br>1. Administrative Support <br>Manage daily administrative tasks and office documentation. <br>Handle incoming calls, emails, correspondence, and inquiries. <br>Prepare letters, quotations, reports, presentations, and other business documents. <br>Maintain organized electronic and physical filing systems. <br>Schedule meetings, appointments, and follow-ups. <br>Coordinate with suppliers, customers, and internal departments. <br>Assist management with various administrative and operational tasks. <br>Maintain confidentiality of company and customer information. <br>2. Accounting & Finance Support <br>Record and maintain invoices, receipts, payments, and expenses. <br>Assist with accounts payable and accounts receivable activities. <br>Prepare and follow up on customer invoices and payment collections. <br>Maintain customer and supplier account records. <br>Assist in bank reconciliation and basic accounting reconciliations. <br>Monitor outstanding balances and prepare collection follow-up lists. <br>Assist the accountant with monthly reports and financial documentation. <br>Verify invoices and supporting documents for accuracy. <br>Maintain proper filing of accounting records. <br>3. Sales Support <br>Prepare and send quotations, proposals, and commercial documents. <br>Follow up with customers regarding quotations, orders, and payments. <br>Maintain and update customer and prospect databases. <br>Support the sales team with order processing and documentation. <br>Make follow-up calls and emails to existing and potential customers. <br>Coordinate with customers regarding delivery, installation, or service requirements. <br>Maintain accurate sales records and prepare sales activity reports. <br>Assist in tracking sales opportunities and pending quotations. <br>Support customer relationship management and after-sales follow-up. <br>4. Customer & Supplier Coordination <br>Communicate professionally with customers and suppliers. <br>Follow up on customer requests and ensure timely responses. <br>Coordinate with suppliers regarding orders, invoices, and deliveries. <br>Resolve routine administrative and commercial issues or escalate them when necessary. <br>Maintain professional relationships with customers and business partners. <br>Qualifications & Experience <br>Bachelor's degree or diploma in Business Administration, Accounting, Finance, Sales, or a related field. <br>2–4 years of experience in an administrative, accounting, sales administration, or similar position. <br>Practical knowledge of basic accounting principles. <br>Previous experience handling invoices, payments, collections, and account records. <br>Previous experience in sales support or customer follow-up is preferred. <br>Good knowledge of Microsoft Office, particularly Excel and Word. <br>Experience with accounting software or ERP systems is an advantage. <br>Good written and verbal communication skills in English and Arabic. <br>French is considered an advantage. <br>Required Skills <br>Strong organizational and time-management skills. <br>Excellent attention to detail and accuracy. <br>Good numerical and analytical abilities. <br>Strong communication and interpersonal skills. <br>Customer-oriented attitude. <br>Ability to multitask and prioritize responsibilities. <br>Ability to work independently and as part of a team. <br>Professional attitude and appearance. <br>Strong follow-up and problem-solving skills. <br>Ability to handle confidential information responsibly. <br>Preferred Profile <br> <br>The ideal candidate is someone who can combine administrative efficiency, basic accounting knowledge, and sales coordination. The position requires a person who is comfortable dealing with both numbers and people, can follow up on pending tasks without constant supervision, and can maintain accurate records

Beit youssef restaurant in Harissa is seeking an experience lebanese floor manager to join the team

WAY is a pottery studio and café in Beirut — a creative space offering pottery workshops, open studio sessions, events, and a place for people to disconnect from the city and create. <br> <br>We’re looking for a Full-Time Studio Assistant (Female) to join our team and support the daily operations of the studio. <br> <br>Working Hours <br>Monday–Friday: 10:00 AM – 7:00 PM <br>Saturday: 10:00 AM – 1:00 PM (Remote) <br> <br>Salary & Benefits <br>USD 500–650/month, depending on experience and qualifications. <br>Free access to WAY’s studio activities and pottery sessions. <br> <br>Main Responsibilities <br> <br>•⁠ ⁠Managing reservations and bookings <br>•⁠ ⁠Following up with clients before and after sessions <br>•⁠ ⁠Customer support and responding to inquiries <br>•⁠ ⁠Assisting with workshops, private events, and celebrations <br>•⁠ ⁠CRM data entry and keeping client information updated <br>•⁠ ⁠Inventory checks and stock follow-up <br>•⁠ ⁠Coordinating with the studio team on daily activities <br>•⁠ ⁠Supporting general administrative and operational tasks <br>•⁠ ⁠Other activities related to the day-to-day operations of WAY <br> <br>We’re looking for someone who is: <br> <br>•⁠ ⁠Organized and reliable <br>•⁠ ⁠Friendly and comfortable communicating with clients <br>•⁠ ⁠Detail-oriented and able to follow up consistently <br>•⁠ ⁠Comfortable with basic computer work and data entry <br>•⁠ ⁠Able to work in a creative, active studio environment <br>•⁠ ⁠Fluent in Arabic and English <br> <br>Interested? <br>Send your CV or contact us on WhatsApp: 76 733 290

Previous experience in restaurant or hospitality management. <br>Strong leadership, organizational, and communication skills. <br>Ability to manage teams and ensure smooth daily operations. <br>Commitment to quality, customer satisfaction, and operational excellence. <br>???? Accommodation provided for applicants relocating from Beirut. <br>???? Location: Anjar, Lebanon

Company: GIO Delicatesse <br>Location: Biyada, Mount Lebanon <br>Reports to: Management <br>Employment type: Full time <br> <br>Job Summary: <br>We are looking for an energetic and customer-focused Market Floor Manager to run the daily operations of our market floor. The Market Floor Manager leads the floor team, ensures shelves are well stocked, displays are attractive and products are fresh, and makes sure every customer receives excellent service. The role works closely with the stock keeper, cashiers and management to keep the floor running smoothly and to meet sales and quality targets. <br> <br>Key Responsibilities: <br>• Oversee the daily operations of the market floor, opening to closing. <br>• Supervise, schedule and guide the floor team, including shelf stackers, cashiers and sales staff. <br>• Ensure shelves are fully stocked, products are well arranged and displays and pricing are correct and attractive. <br>• Check product freshness and expiry dates on the floor, and remove expired or damaged items immediately. <br>• Coordinate with the stock keeper and warehouses to replenish products and report shortages to management. <br>• Provide excellent customer service and handle customer questions, requests and complaints professionally. <br>• Monitor sales performance and help achieve sales and merchandising targets. <br>• Enforce food safety, hygiene, cleanliness and safety standards across the floor. <br>• Help prevent loss and waste by monitoring stock handling, shrinkage and damaged goods. <br>• Train new team members and keep the team motivated and well organized. <br>• Prepare reports and updates for management when requested. <br> <br>Requirements <br>• Previous experience in supermarket, retail, delicatessen or hospitality floor management is required. <br>• Proven leadership skills and the ability to manage and motivate a team. <br>• Strong customer service and communication skills. <br>• Good organizational skills and attention to detail. <br>• Basic computer skills; familiarity with POS or inventory systems is an advantage. <br>• Ability to work flexible hours, including weekends and busy periods. <br>• Ability to stand and move around for long periods and handle goods when needed. <br>• Good command of Arabic; knowledge of English or French is a plus

A restaurant chain in Jal El Dib is currently recruiting an HR Manager. <br> <br>University Graduate with more than 5 years experience as HR Manager

Introduction: Galop sal is the exclusive franchisee of Hermès in Lebanon, the most respected brand in fashion and luxury. <br>Located in the heart of Beirut city center in an iconic historical building, Hermès boutique spans over 300 m2 <br> <br>Principal mission: You take a role in the success of the boutique by achieving KPIs on a monthly and yearly basis. You are accountable for providing best customer experience and service. You take part in all tasks and activities of the Boutique that are assigned to you, in the front and back office. <br> <br> <br>Reporting: You will report to Retail Manager <br> <br> <br>Remuneration : Commensurate with experience and profile <br> <br>Responsibilities <br> <br> <br>- Demonstrate mastery of Hermès brand fundamentals, its rich history and heritage, as well as the specificities of Hermès collections, main features, prices, and sales pitches in order to convey the uniqueness of our brand to new and existing clients <br> <br>- Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices <br> <br> <br>Client Experience <br> <br>- Deliver superior client experience by ensuring that our clients feel welcomed, valued and promptly attended to <br> <br>- Enhance the brand perception in order to create and perpetuate the desire for the brand for new and existing clients <br> <br>- Turn any situation into an opportunity to reinforce the client experience <br> <br>- Be aware of own communication style and adapt to each client by employing active listening and fully understanding and capturing their needs, desires and motivations <br> <br>- Engage with clients through story-telling and emotional connection, and take ownership of personal discourse in order to build respectful and loyal client relationships <br> <br> <br> <br>Business Performance and Operational Excellence <br> <br>- Stay up-to-date and ensure full compliance with GALOP company policies and internal procedures in regards to IT tools, schedule, security, retail operations, administration and data protection regulations <br> <br>- Adhere to GALOP Dress Code and Grooming Guidelines, and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry in Lebanon. <br> <br>- Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard <br> <br>Ensure that all actions, transactions, and decisions are in line with GALOP company practices and legal requirements. Work with transparency, integrity and respect for people and company property

We are looking for a smart serious PR Manager, to lead our public relation in a Restaurant, located in Jounieh, near Fouad Chhab stadium. <br>Experience : 5+ years of experience, well connected, and in deep knowledge of the F&B Business in the region. <br>Can start as soon as possible

A new restaurant in Beirut is expanding its team and looking for motivated, passionate, and dedicated individuals to join its opening team. <br> <br>AVAILABLE POSITIONS: <br> <br>Hostesses <br>Cashiers <br>Runners <br>Waiters <br>Supervisors <br>Floor Manager <br> <br>Bar: <br> <br>Head Bartender <br>Bartenders <br>Barbacks <br> <br>Kitchen Crew

We are seeking an experienced and customer-oriented Floor Manager to oversee the daily floor operations of our restaurant in Tripoli. The ideal candidate should have previous experience in the restaurant or hospitality industry, strong leadership skills, and the ability to supervise service staff, ensure excellent customer service, and maintain smooth and efficient restaurant operations. <br> <br>Responsibilities <br> <br>Supervise daily restaurant floor operations and ensure smooth service delivery. <br> <br>Manage, train, and supervise waiters, hosts, and other front-of-house staff. <br> <br>Organize staff schedules, shifts, breaks, and floor assignments according to operational needs. <br> <br>Ensure high standards of customer service, hospitality, and guest satisfaction. <br> <br>Welcome guests, handle customer complaints, and resolve service-related issues professionally. <br> <br>Coordinate with the kitchen team to ensure timely order preparation and service. <br> <br>Monitor staff performance, attendance, punctuality, and compliance with restaurant policies. <br> <br>Ensure the dining area is clean, organized, and properly prepared before, during, and after service. <br> <br>Oversee table allocation, reservations, guest flow, and waiting times. <br> <br>Monitor service quality and ensure compliance with hygiene, health, and safety standards. <br> <br>Coordinate with the kitchen and purchasing teams regarding stock availability and operational requirements. <br> <br>Monitor the proper use and handling of restaurant equipment, utensils, and supplies. <br> <br>Assist management in controlling operational costs, minimizing waste, and improving service efficiency. <br> <br>Prepare daily operational reports and report incidents or customer feedback to management. <br> <br>Support promotional activities and special events when required. <br> <br>Requirements <br> <br>Minimum 3 years of experience in restaurant or hospitality operations, preferably in a similar supervisory or managerial role. <br> <br>Previous experience in the F&B industry is required. <br> <br>Strong leadership, team management, and problem-solving skills. <br> <br>Excellent communication and customer service skills. <br> <br>Ability to work under pressure in a fast-paced restaurant environment. <br> <br>Good knowledge of restaurant service standards, hygiene, and food safety practices. <br> <br>Flexibility to work shifts, weekends, and holidays as required. <br> <br>Fluency in Arabic; knowledge of English is an advantage. <br> <br>Strong organizational skills and attention to detail

Job Description <div> <p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <p> <u> <strong>Why This Opportunity Matters</strong> </u> </p> <p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> </p> <p> <u> <strong>What You ll Own</strong> </u> </p> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p> </p> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <u> <strong>What Makes You Successful</strong> </u> </p> <p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p></div>