Shipping representative Jobs - Beirut Lebanon

<p><b>Job Summary</b></p><p>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels.</p><p>I. Duties and Responsibilities</p><p>Member Communication &amp; Support</p><ul><li>Serve as the first point of contact for members across all communication channels in person, by phone, and via digital platforms.</li><li>Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help.</li><li>Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset.</li><li>Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed.</li></ul><p>Follow-Up &amp; Member Satisfaction</p><ul><li>Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey.</li><li>Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored.</li><li>Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation.</li><li>Coordinate with the administrator and follow up with members who have due payments</li></ul><p>Feedback Monitoring &amp; Reporting</p><ul><li>Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability.</li><li>Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights.</li><li>Prepare periodic feedback summaries and contribute to team discussions on service improvement.</li><li>Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience.</li></ul><p>Team Contribution &amp; Service Culture</p><ul><li>Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing.</li><li>Share member compliments and positive feedback to reinforce service standards and build team morale.</li><li>Propose service training topics and process improvements based on real interaction patterns.</li><li>Collaborate closely with the Administrator, interchanging roles when operational needs require it.</li></ul><p>II. Required Competencies</p><ul><li>Empathy &amp; Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication &amp; Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity &amp; Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul><p>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested.</p><p><strong>Desired Candidate Profile</strong></p><h2>II. Required Competencies</h2><ul><li>Empathy &amp; Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication &amp; Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity &amp; Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<p><h4>About the company</h4> <p>A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces. The company is expanding its services, launching new ventures, and building the CEO's personal brand.</p> <h4>Role overview</h4> <p>We are seeking an operations manager to act as the CEO's right-hand and operational partner. This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business. You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.</p> <p>The ideal candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.</p> <h4>Requirements</h4> <h4>Key responsibilities</h4> <strong>Operations & project management</strong><br> <li>Translate the CEO's vision into actionable project plans with clear timelines and deliverables</li> <li>Manage multiple projects across different areas of the business</li> <li>Build systems, SOPs, and automations to support company scalability</li> <li>Coordinate with internal team members, contractors, and vendors</li> <li>Manage CRM systems and marketing automation tools</li> <li>Track KPIs and report on operational and business performance</li> <li>Oversee e-commerce operations and coordinate with Amazon/marketplace teams</li> <strong>Executive support & CEO representation</strong><br> <li>Manage the CEO's calendar, inbox, and communications</li> <li>Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated</li> <li>Schedule meetings, calls, and appointments</li> <li>Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events</li> <li>Conduct research and present recommendations for key decisions</li> <li>Prepare presentations, reports, and documents as needed</li> <li>Be available for weekend communication and tasks when needed</li> <strong>Marketing & personal brand</strong><br> <li>Manage the CEO's social media content calendar</li> <li>Coordinate content creation and publishing</li> <li>Support the growth of the CEO's personal brand (podcasts, speaking engagements, YouTube)</li> <li>Assist with lead generation initiatives and funnel management</li> <strong>Additional responsibilities</strong><br> <li>Anticipate needs and proactively solve problems</li> <li>Present solutions and recommendations rather than simply reporting issues</li> <li>Ensure projects are completed and deadlines are met</li> <li>Take full ownership of operational responsibilities and outcomes</li> <h4>Benefits</h4> <h4>Candidate profile</h4> <li>Highly proactive, resourceful, and solution-oriented</li> <li>Strong organizational and project management skills</li> <li>Comfortable working in a fast-paced, entrepreneurial environment</li> <li>Proficient with AI tools (ChatGPT, automation platforms, AI-assisted workflows) — AI fluency is a core requirement, not a nice-to-have</li> <li>Experience in e-commerce, DTC brands, or Amazon-related businesses strongly preferred</li> <li>Able to manage both operational leadership and executive support responsibilities</li> <li>Comfortable representing the CEO in meetings and acting as a decision-making proxy</li> <li>Flexible schedule — willingness to work weekends when needed</li> <h4>Compensation and working hours</h4> <p>Compensation: $40,000 – $70,000 per year</p> <p>Working hours: 8:00 AM - 5:00 PM EST (Flexible, with weekend availability as needed)</p></p><p></p>

<p><h4>About the company</h4> <p>A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces. The company is expanding its services, launching new ventures, and building the CEO's personal brand.</p> <h4>Role overview</h4> <p>We are seeking an operations manager to act as the CEO's right-hand and operational partner. This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business. You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.</p> <p>The ideal candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.</p> <h4>Requirements</h4> <h4>Key responsibilities</h4> <strong>Operations & project management</strong><br> <li>Translate the CEO's vision into actionable project plans with clear timelines and deliverables</li> <li>Manage multiple projects across different areas of the business</li> <li>Build systems, SOPs, and automations to support company scalability</li> <li>Coordinate with internal team members, contractors, and vendors</li> <li>Manage CRM systems and marketing automation tools</li> <li>Track KPIs and report on operational and business performance</li> <li>Oversee e-commerce operations and coordinate with Amazon/marketplace teams</li> <strong>Executive support & CEO representation</strong><br> <li>Manage the CEO's calendar, inbox, and communications</li> <li>Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated</li> <li>Schedule meetings, calls, and appointments</li> <li>Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events</li> <li>Conduct research and present recommendations for key decisions</li> <li>Prepare presentations, reports, and documents as needed</li> <li>Be available for weekend communication and tasks when needed</li> <strong>Marketing & personal brand</strong><br> <li>Manage the CEO's social media content calendar</li> <li>Coordinate content creation and publishing</li> <li>Support the growth of the CEO's personal brand (podcasts, speaking engagements, YouTube)</li> <li>Assist with lead generation initiatives and funnel management</li> <strong>Additional responsibilities</strong><br> <li>Anticipate needs and proactively solve problems</li> <li>Present solutions and recommendations rather than simply reporting issues</li> <li>Ensure projects are completed and deadlines are met</li> <li>Take full ownership of operational responsibilities and outcomes</li> <h4>Benefits</h4> <h4>Candidate profile</h4> <li>Highly proactive, resourceful, and solution-oriented</li> <li>Strong organizational and project management skills</li> <li>Comfortable working in a fast-paced, entrepreneurial environment</li> <li>Proficient with AI tools (ChatGPT, automation platforms, AI-assisted workflows) — AI fluency is a core requirement, not a nice-to-have</li> <li>Experience in e-commerce, DTC brands, or Amazon-related businesses strongly preferred</li> <li>Able to manage both operational leadership and executive support responsibilities</li> <li>Comfortable representing the CEO in meetings and acting as a decision-making proxy</li> <li>Flexible schedule — willingness to work weekends when needed</li> <h4>Compensation and working hours</h4> <p>Compensation: $40,000 – $70,000 per year</p> <p>Working hours: 8:00 AM - 5:00 PM EST (Flexible, with weekend availability as needed)</p></p><p></p>

Job Summary <br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels. <br>I. Duties and Responsibilities <br>Member Communication & Support <br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms. <br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help. <br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset. <br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed. <br>Follow-Up & Member Satisfaction <br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey. <br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored. <br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation. <br>• Coordinate with the administrator and follow up with members who have due payments <br>Feedback Monitoring & Reporting <br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability. <br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights. <br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement. <br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience. <br>Team Contribution & Service Culture <br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing. <br>• Share member compliments and positive feedback to reinforce service standards and build team morale. <br>• Propose service training topics and process improvements based on real interaction patterns. <br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it. <br>II. Required Competencies <br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations. <br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior. <br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do. <br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step. <br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function. <br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover. <br> <br> <br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

<p>Org. Setting and Reporting The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Data Specialist interacts with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts to develop and implement the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also interacts with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and NGOs to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Beirut, Lebanon, under the direct supervision of the Head of the Resident Coordinator Office. Responsibilities Within delegated authority, the incumbent will be responsible for the following duties: Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. Identify, analyse, and interpret trends or patterns, using statistical methods to identify relevant features and variables in structured and unstructured sources of information and data. Develop and implement various analysis, reporting and quality control capabilities; identify appropriate data sources for analytics projects; locate and define new data analysis process improvement opportunities. Support the development of monitoring, evaluation and learning (MEL) products for UN Sustainable Development Cooperation Frameworks, leveraging UN organizations systems, UN approved indicators, Power BI and other approved tools. Develop reports, dashboards or other tools to effectively summarize findings and convey information to management. Create interactive and static data visualizations and employ advanced features of data visualization tools to aid decision-making and communications of analysis outputs. Lead production of data products such as reports or newsletters related to data analysis activities. Drafts inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc. Establish communication and cooperation with other parts of the organization to request data and express data needs. Support UNCT statistical capacity-building by mapping and sequencing agency specific technical assistance in line with Cooperation Framework, broker pooled funding opportunities for National Statistical System (NSS) priorities, and support convenings of data-partners between government, donors and civil society. Keep abreast of the current and emerging trends and developments in data analytics best practices, technologies and tools, and update management with findings and suggestions. Identify gaps in the NSS using relevant statistical capacity monitoring tools and recommend coordinated UN responses, highlighting opportunities to leverage big-data pilots, citizen-generated data, or geospatial solutions. Support projects execution by conducting robust data analysis and collaborate with other team members to ensure that projects adhere to work plan objectives. Supervise and guide other colleagues in the data-centric roles. Execute and oversee specific projects and activities, ensuring effective use of resources and alignment with planned objectives. Perform other duties as assigned. Competencies PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking. Coordination skills. Programme/Project management skills. Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2> <p>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science, economic or social sciences, or a related field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.</p> <h2>Job - Specific Qualification</h2> <p>An active certificate in relevant areas such as data engineering, data management, or cloud platforms (e.g., AWS, Azure) is desirable.</p> <h2>Work Experience</h2> <p>A minimum of five (5) years of progressively responsible experience demonstrating the knowledge, skills and ability to translate business requirements into technical solutions is required. Demonstrated knowledge of foundational concepts in data manipulation and data analysis such as data structures, statistical methods, etc. is required Demonstrated knowledge of data life cycle including data collection, data wrangling, analysis, visualization, deployment, monitoring, and reporting is required. Demonstrated knowledge in database management to extract, transform, and load data from various sources is required. Demonstrated skills in developing and executing training programs and curricula across different levels and target audience using various methods is required. Demonstrated skills in data storytelling and data visualization tools such as Tableau, Power BI, Qlik, and R is desirable. Ability to assess data accuracy and consistency by performing data validation is desirable. Demonstrated skills to communicate complex and technical matters to diverse audiences is desirable. Demonstrated skills in relational databases (SQL) and programming languages (Python, R) is desirable. Ability to translate business requirements into technical solutions is desirable.</p> <h2>Languages</h2> <p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>

<p><h4>Place and Dates<\/h4>\n<p>Place: Beirut, Lebanon<br>\nStarting date: 1st September 2026<br>\nDuration of contract: 12 months<br>\nClosing date for applications: 12th August 2026<\/p>\n\n<h4>About Humanity & Inclusion<\/h4>\n<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<\/p>\n<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.<\/p>\n<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.<\/p>\n<p>Please indicate if you require any special accommodation, even at the first interview.<\/p>\n\n<h4>Job Context<\/h4>\n<p>Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon. The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided. The situation is compounded by Lebanon's ongoing macroeconomic and institutional crisis which continues to limit recovery capacity.<\/p>\n<p>High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services. In this constrained environment, HI, which has been present in Lebanon since 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<\/p>\n<p>HI is managing activities covering the following thematics:<\/p>\n<ul>\n <li>Health and prevention for the provision of multi-disciplinary rehabilitation services (post-operative care, physiotherapy, assistive devices, prosthetics and orthotics, and psycho-social support).<\/li>\n <li>Inclusive education.<\/li>\n <li>Inclusive humanitarian action.<\/li>\n <li>Humanitarian Mine Action, including clearance, advocacy, non-technical survey (NTS) and technical survey (TS), and education on the risks and effects caused by conventional weapons (including mines, explosive remnants of war, and small arms light weapons).<\/li>\n <li>Emergency preparedness and basic needs (integrated response through non-food items \/ hygiene kits, including support to humanitarian actors via the ALTAS platform when required).<\/li>\n<\/ul>\n<p>The actual intervention has so far been managed based on a mixed partnership with local structures and organizations, and direct implementation projects.<\/p>\n\n<h4>Your Mission<\/h4>\n<p>Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity & Inclusion's mandate and strategy within his\/her program. He\/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms. He\/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<\/p>\n<p><strong>Responsibility 1:<\/strong> In the country where he\/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<\/p>\n<p><strong>Responsibility 2:<\/strong> The Country Manager deploys the whole of HI's mandate and strategy in his\/her country, alongside the operational partners, institutions and\/or donors, and contributes to steering the organizational transformation in line with the \"Simplification,\" \"Shared Services,\" and \"ROOTS\" projects. This involves implementing the program's operational strategy. In the event of an emergency, he\/she will assume responsibilities in line with the defined intervention framework.<\/p>\n<p><strong>Responsibility 3:<\/strong> He\/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).<\/p>\n<p><strong>Responsibility 4:<\/strong> In his\/her country, he\/she actively monitors and analyses changes in the environment to identify risks and opportunities.<\/p>\n<p><strong>Responsibility 5:<\/strong> He\/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<\/p>\n<p><strong>Responsibility 6:<\/strong> In crisis situations, he\/she assumes the responsibilities assigned to him\/her by the specific response frameworks.<\/p>\n\n<h4>Characteristics of the Position<\/h4>\n<p>The Country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably Aley in Mount Lebanon or Nabatieh in South Lebanon, for instance). The security context is very volatile with daily air strikes in the south, regular drone fly-overs, and evacuation orders on a regular basis.<\/p>\n<p>While the location of the HI office and guesthouse is in a relatively safe area of Beirut, one has to be prepared to move out rapidly if needed. A comprehensive security system is in place, under the direct management of the Country Director, to ensure the safety of the team.<\/p>\n<p>Life in Beirut could be seen as \u201ceasy\u201d in a way with access to restaurants, sports facilities, or cultural events but, as noted above, it is a stressful environment where one has to take some time off. Electricity supply has improved but relies mostly on public generators; medical services are available.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n <li>You are autonomous.<\/li>\n <li>You are able to adapt and shift activities.<\/li>\n <li>You are responsive to sudden emergencies onset.<\/li>\n <li>You have knowledge of mine action and can manage military team members.<\/li>\n <li>You can navigate complex national government authorities.<\/li>\n <li>You can lead a team under considerable stress (multiple internal displacements among our team members) while remaining calm.<\/li>\n <li>You can live in an unsecured environment (Beirut) and travel across the country in unsafe locations, in particular the south of the country.<\/li>\n <li>You can do some aggressive fundraising and keep regular contacts with donors in the country and the region.<\/li>\n <li>You can actively represent HI in humanitarian coordination forums (NGO and UN).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:<\/p>\n<ul>\n <li>12 months international contract starting from 1st September 2026.<\/li>\n <li>The international contract provides social cover adapted to your situation:<\/li>\n <ul>\n <li>Unemployment insurance benefits for EU nationals.<\/li>\n <li>Pension scheme.<\/li>\n <li>Medical coverage with 50% employee contribution.<\/li>\n <li>Repatriation insurance paid by HI.<\/li>\n <\/ul>\n <li>Salary from \u20ac2986 gross per month upon experience.<\/li>\n <li>Per diem: \u20ac879 net per month - paid in the field.<\/li>\n <li>Hardship allowance: \u20ac500 net per month paid with your salary.<\/li>\n <li>Paid leaves: 25 days per year.<\/li>\n <li>Rest and recuperation (R&R): according to the level of the mission, 5 days every 8 weeks.<\/li>\n<\/ul>\n\n<h4>Position Details<\/h4>\n<p>Payment for travel costs (air ticket and visa) and transport of your personal effects.<\/p>\n<p>A child allowance of \u20ac100 per month, per child (from the second child) paid in the field.<\/p>\n<p>Housing: Individual housing taken in charge by HI.<\/p><\/p><p><\/p>

Education : Bachelor Degree in Administration or Logistics <br> <br>Experience : 1- 2 years exp in handing same position <br> <br>Job Description : <br> <br>Ensure compliance with department policies & procedures. <br>Schedule and dispatch couriers’ team to complete deliveries and pick-ups. Update couriers schedule and routes. <br> Plan and execute courier route assignments based on workforce availability. <br> Maintain record of mileage, fuel used, repairs made and other delivery-related expense Monitor courier’s locations based on the GPS mapping system and assign tasks accordingly. <br>Prepare and update daily work and run schedules. <br> Provide the accounting and sales departments with an updated collection status of some dues and the remittance of FedEx supplies to clients. <br> Arrange for necessary repairs in order to restore service and schedules. <br> Coordinate with couriers to ensure timely response to dispatch requests. <br>Assist couriers with on-road challenges and locating addresses. <br>Develop strong and professional working relationship with couriers. <br> Prepare the inbound manifest data. <br>Check DEX shipments prior to couriers’ departure from the station. <br> Ensure a proper scanning and labeling of the outbound shipments. <br>Check the status of the packages laying at the warehouse after courier’s departure. Act as backup for data entry/ OPS team

We are seeking a highly organized and results-driven Operations Officer to join our team. In this role, you will be the central hub of our daily operations, ensuring that everything from order processing to inventory control runs seamlessly. You will collaborate closely with cross-functional teams to drive efficiency, maintain high customer satisfaction, and support our continued business growth. <br>Key Responsibilities <br>• Order Management: Manage, verify, and process sales orders accurately. <br>• Fulfillment Coordination: Work with warehouse teams to ensure timely order dispatch. <br>• Inventory Control: Verify stock availability and support regular inventory audits. <br>• Customer Support: Process product returns, repair follow-ups, and inquiries. <br>• Administrative Duties: Prepare operational documents, memos, and management approvals. <br>• Invoice Administration: Handle customer invoicing, corrections, and delivery tracking. <br>• Sample Management: Coordinate the dispatch and tracking of product samples. <br>• Cross-Functional Liaison: Align with Sales, Logistics, Accounting, and Management teams. <br> <br>Qualifications & Requirements <br>• Experience: Minimum 2 years of experience in operations, supply chain, or a related field. <br>• Organization: Exceptional attention to detail with strong record-keeping capabilities. <br>• Communication: Excellent verbal and written skills to bridge gaps between departments. <br>• Technical Skills: Proficiency in office software and inventory/order management systems

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reputable industrial company at Ziad Rahbani Highway is seeking for a Head of sales (Female).</p><p>Responsibilities;</p><ul><li>Preparing price offers</li><li>Ensure that the sales force is properly equipped, trained and motivated to achieve their objectives.</li><li>Work in the market on a regular basis with all sales personnel to assist them in managing customer issues, improving performance and providing training objectives.</li><li>Authorize sales representatives orders, agreed FOC#s, damaged goods uplifts and customer discounts.</li><li>Making sales calls to potential corporate clients introducing the company services</li><li>Seeking new business from mutual benefit deals between the company and potential companies.</li><li>Coordinating with suppliers in Lebanon regarding special offers and incentive for our production</li><li>Preparing seasonal marketing plans with budgets for the several divisions</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BA, 3 years experience</p><p>Strong communication skills</p><p>Analytical &amp; Conceptual Skills</p><p></p></section>

Required: Minimum 3 years of experience in pricing and quotations at a freight forwarding company in Lebanon. Only candidates who meet this will be considered. <br>SeaSky Services is a Lebanese freight forwarder handling sea, air, and land freight plus customs clearance. www.seaskyservices.com <br> <br>THE ROLE <br>You own pricing and client care. You source rates, build quotations, send them fast, and stay with the client from first inquiry to delivery. <br> <br>WHAT YOU WILL DO <br>1. Collect buying rates from carriers and agents. Negotiate better ones. <br>2. Build and send complete quotations for sea, air, and land freight, including local charges and customs clearance. <br>3. Follow up every quotation until the client decides. No quotation goes silent. <br>4. Answer client inquiries, update them on shipments, and solve complaints. <br>5. Coordinate with operations and documentation so client promises are kept. <br> <br>WHAT YOU MUST HAVE <br>1. Minimum 3 years in pricing and quotations at a freight forwarding company in Lebanon. Not negotiable. <br>2. Solid grasp of Incoterms 2020, Bill of Lading, Air Waybill, and how a freight quotation is built. <br>3. Fluent Arabic and English. Confident with email and Excel. <br> <br>WHAT WE OFFER <br>Full time role in Beirut. Package includes a fixed salary plus commission. The better you price and close, the more you earn. <br> <br>WHO FITS <br>We hire character first. Your history shows you stay, grow, and keep learning. You want a long career in one company and you welcome change. <br> <br>HOW TO APPLY <br>Send your CV to marketing@lb.seaskyservices.com with subject: Pricing and Customer Service Officer

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The Freight Operations Team Member at Aramex is responsible for supporting the efficient and timely movement of goods across various logistics channels. This role ensures the smooth coordination of freight shipments, from pick-up to delivery, while adhering to company and regulatory standards. The individual will work closely with other team members, carriers, and vendors to ensure accurate, on-time, and cost-effective transportation.</p><br><br>Job Description <br><ul> <li><span>Arrange with the customer for pre-alerts and review documents before starting the clearance process.</span></li> <li><span>Follow up with vendors and update the customer via phone and email.</span></li> <li><span>Prepare daily updates using Excel to share reports with customers.</span></li> <li><span>Use the Aramex CargoWise system to update and create new shipments.</span></li> <li><span>Contact truckers for transportation, arrange the required reports, and collect their invoices.</span></li> <li><span>Close shipments by issuing a job costing sheet along with the related receipts.</span></li> </ul><br>Job Requirements - Experience and Education <br><ul> <li><span>Fresh graduates holding a Bachelor's degree or equivalent are encouraged to apply.</span></li> <li><span>Very good command of the English language.</span></li> <li><span>Proficiency in Microsoft Office, especially Excel, is highly required.</span></li> <li><span>Excellent communication skills.</span></li> <li><span>Detail-oriented with strong time-management skills, and ability to handle multiple tasks</span></li> <li><span>Location: Cairo Airport</span></li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

Duties and Responsibilities <br> <br>• Own the daily management, accuracy, availability, and commercial presentation of all Shopify online-store pages and related e-commerce touchpoints. <br>• Prepare online boutiques for new items, campaigns, events, seasonal holidays, collaborations, and commercial themes in coordination with Marketing and Visual Merchandising. <br>• Request approved visuals from Hugo Boss Head Office and coordinate banners, image dimensions, themes, copy, and other materials with Marketing before publication. <br>• Upload and update visual content, banners, promotions, boutiques, menus, links, and product presentation across Shopify, ensuring that every click directs customers to the correct destination. <br>• Validate website content and display before publishing, including image clarity, accessibility, banner quality, event relevance, promotional accuracy, and overall attractiveness. <br>• Review sell-out and stock information, highlight seasonal collections and priority menus, and push high-inventory items, top-performing product groups, and commercial focus products online. <br>• Receive online-order notifications through the platform or WhatsApp, assign collection requests to branches, and coordinate drivers, stores, Logistics, and the packing team throughout fulfilment. <br>• Verify returned-to-warehouse items received from branches, confirm logistics-system receipt, add the correct bill or reference to each item, and remove avoidable packing delays. <br>• Confirm item availability, ensure orders are packed according to requirements, create and print Aramex shipment labels, arrange pickup, and inform customers of expected delivery dates. <br> <br>Qualifications <br>Education <br>• Bachelor's degree in E-Commerce, Marketing, Business Administration, Digital Business, Information Systems, Retail Management, or a related field. Relevant certification in Shopify, digital marketing, analytics, or customer experience is an advantage. <br>Experience <br>• 7-10 years of progressive experience in e-commerce, online retail, digital operations, customer experience, or a related discipline. <br>• At least 3 years in an e-commerce management or team-lead role with responsibility for online sales, Shopify operations, order fulfilment, delivery partners, and customer service

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Greet every guest with a smile and professionalism. Know the menu well and confidently recommend items. Take accurate orders and serve them promptly. Support as a runner by delivering food quickly, accurately, and at the correct temperature. Coordinate with the kitchen and service team to ensure smooth food flow. Check on guests to ensure they are satisfied. Keep tables and the work area clean and organized. Communicate effectively and support your team. Follow hygiene and food safety standards. Thank guests and leave them with a positive impression.</p></div></section>

A reputable solar company in Beirut is seeking for an employee that can: <br>- Answer customer calls, WhatsApp messages, and enquiries. <br>• Prepare quotations and follow up with customers. <br> • Bring in new clients, build business connections, and close deals. <br> • Create simple product videos and coordinate with our marketing company. <br>• Handle invoices, basic accounting entries, and customer records. <br> • Support stock tracking, delivery coordination, and occasional local deliveries. <br>• Use AI tools to support content creation and daily work. <br>Requirements: ???? Degree or diploma in Sales, Business Administration, or Engineering. ✅ At least 2 years of sales experience, preferably in solar energy. ✅ Ability to attract new clients and develop business relationships. ✅ Good communication, organisation, and computer skills. ✅ Basic knowledge of accounting, social media, and AI tools. ✅ Valid driving licence. <br>Interested candidates are invited to submit their CV to whats app seven six zero four three nine seven six

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a GL Accountant you will work from the Zagreb/Lebanon office and take on the role within the GL department reporting to the EMEA R2R Manager. In this role you will provide support to the Finance Shared Service team and be responsible for the accounting from A to Y of more than 30 legal entities within the EMEA Region. This is a hands-on role in which you will perform the following accountabilities:</p><p>Record journal entries on a timely basis and in accordance with our accounting guidelines</p><p>Record the necessary accruals and interests on IC loans</p><p>Review and reconcile balance sheet accounts, such as inventory, goods received not invoiced, fixed assets, etc.</p><p>Review intercompany reconciliations and perform root cause analysis</p><p>Resolve issues with local finance teams and discuss monthly closings</p><p>Support local finance teams with knowledge on standard processes</p><p>Perform vendor/customer balance reconciliations</p><p>Assist on the intercompany recharging process</p><p>Assist on the preparation of statutory accounts</p><p>Assist in audits. ad hoc projects or process request</p><p>Contribute to compliance Group reporting</p><p>Provide active support in implementing new tools for further accounting process automation</p><p>Compliance, Controls &amp; Audit Support</p><p>Ensure adherence to all business policies, internal controls, segregation of duties, and delegation of authority requirements.</p><p>Support Team Leads during internal and external audits, including planning, documentation, and timely delivery of audit evidence.</p></div></section>

Previous Experience in mini or super market is a must. <br>Handle Cash and greet customers at counter. <br>Assist customers with thier order in store and online deilvery. <br>Receiving of goods. <br>Assist in inventory

Materials sales officer <br>• Bachelor in business administration <br>• 3 years experience <br>• Strong communication skills <br>• Analytical & Conceptual Skills <br>• Generating new business <br>• Preparing price offers <br>• Dealing with clients <br>• Cost analysis <br>• Responsible for warehouse /deliveries

Materials sales officer <br>• Bachelor in business administration <br>• 3 years experience <br>• Strong communication skills <br>• Analytical & Conceptual Skills <br>• Generating new business <br>• Preparing price offers <br>• Dealing with clients <br>• Cost analysis <br>• Responsible for warehouse /deliveries