Training Manager Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>we are seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>&nbsp;Lead and manage the Customer Service team to achieve performance targets</p><p><br></p><p>&nbsp;Develop and implement customer service policies, procedures, and standards</p><p><br></p><p>&nbsp;Monitor service quality, customer satisfaction, and team performance metrics</p><p><br></p><p>&nbsp;Collaborate with internal departments to address customer needs and operational issues</p><p><br></p><p>&nbsp;Prepare regular performance and customer insight reports for management</p><p><br></p><p>&nbsp;Coach, train, and develop customer service representatives</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Business Administration or a related field</p><p><br></p><p>&nbsp;Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role</p><p><br></p><p>&nbsp;Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred</p><p><br></p><p>&nbsp;Strong leadership, communication, and problem-solving skills</p><p><br></p><p>&nbsp;Customer-centric mindset with the ability to manage multiple priorities</p><p><br></p><p>&nbsp;Proficiency in Microsoft Office and customer service management tools</p><p><br></p><p>&nbsp;Fluency in English and Arabic; French is a plus</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic and results-driven Business Unit Manager to join our team in the insurance . This role is pivotal in driving the strategic direction of our business unit, ensuring operational excellence, and leading a high-performing team. As a Business Unit Manager, you will have the opportunity to shape the future of our company, driving innovation and enhancing our service offerings to meet the evolving needs of our clients.</p><p>In this role, you will not only be responsible for managing day-to-day operations but also for fostering a collaborative team culture that encourages professional growth and development. Our organization values continuous learning, and you will have access to various training programs designed to sharpen your skills and broaden your expertise. We believe that investing in our employees is crucial for our success, and as such, we offer a supportive environment where you can thrive and advance your career.</p><p>As a key leader within our organization, you will have the opportunity to influence cross-functional initiatives and contribute to the overall business vision. Your strategic insights will drive impactful decisions that enhance our competitive advantage in the market. We are committed to your career progression, and we encourage you to take on new challenges that will further develop your leadership capabilities and expand your professional network.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement strategic plans for the business unit, utilizing market analysis tools to identify growth opportunities and ensure alignment with company objectives.</li><li>Lead and manage a diverse team, fostering a culture of collaboration, accountability, and continuous improvement to achieve operational excellence.</li><li>Monitor key performance indicators (KPIs) and financial metrics to assess business unit performance, making data-driven decisions to enhance profitability and efficiency.</li><li>Collaborate with cross-functional teams, including marketing and sales, to develop integrated campaigns that effectively promote our insurance products and services.</li><li>Establish and maintain strong relationships with key clients and stakeholders, addressing their needs and ensuring high levels of customer satisfaction.</li><li>Conduct regular performance reviews and provide constructive feedback to team members, supporting their professional development and career advancement.</li><li>Oversee the implementation of compliance and regulatory requirements within the business unit, ensuring adherence to industry standards and best practices.</li><li>Identify and mitigate risks associated with business operations, developing contingency plans to safeguard the company’s interests.</li><li>Prepare and present regular reports to senior management, outlining business unit performance, challenges, and strategic initiatives.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to inspire and motivate a diverse team towards achieving common goals.</li><li>Excellent communication abilities to effectively convey information and build relationships with clients and stakeholders.</li><li>Proficiency in strategic planning and execution, with a focus on driving business growth and operational efficiency.</li><li>Analytical mindset to interpret data and derive actionable insights for informed decision-making.</li><li>Experience in project management to oversee multiple initiatives and ensure timely delivery of results.</li><li>Knowledge of compliance and regulatory standards within the insurance industry to maintain operational integrity.</li><li>Ability to foster a positive team culture that emphasizes collaboration, innovation, and continuous improvement.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsible for developing, implementing, and maintaining visual merchandising standards across all stores to maximize sales, improve customer experience, optimize space productivity, and ensure consistent brand presentation Visual Merchandising &amp; Store Standards · Develop and maintain visual merchandising guidelines across all store formats.<br> · Ensure consistent execution of visual standards, category presentation, and brand identity.<br> · Conduct store audits to evaluate merchandising quality and customer navigation.<br> · Identify opportunities to improve product visibility, shopper engagement, and conversion rates.<br> · Monitor store appearance, displays, signage, and promotional execution.<br> Space Planning &amp; Planogram Management · Supervise creation, implementation, and maintenance of planograms.<br> · Validate category layouts based on sales performance and shopper behavior.<br> · Ensure approved planograms are accurately implemented across stores.<br> · Review shelf capacities, facings, adjacencies, and category flow.<br> · Lead category resets, store remerchandising projects, and layout optimizations.<br> Commercial &amp; Category Optimization · Collaborate with Merchandising Manager to improve category performance through effective space allocation.<br> · Optimize hot zones, impulse areas, promotional locations, and seasonal displays.<br> · Support new store openings, remodels, and layout redesign projects.<br> · Drive initiatives that improve sales per square meter and category profitability.<br> Promotional &amp; Seasonal Execution · Plan and supervise promotional campaigns, seasonal events, and supplier activations.<br> · Ensure promotional displays comply with commercial objectives and visual standards.<br> · Coordinate execution timelines with store operations and suppliers.<br> · Evaluate effectiveness of promotional displays and recommend improvements.<br> Team Supervision &amp; Coordination · Supervise store merchandising teams.<br> · Provide coaching and training on merchandising standards.<br> · Coordinate with Operations merchandising team &amp; Merchandising Manager.<br> · Monitor corrective actions and ensure timely resolution of merchandising issues.<br> Reporting &amp; Performance Management · Prepare merchandising performance reports &amp; Check List.<br> · Monitor execution KPIs and identify improvement opportunities.<br> · Present recommendations based on sales, traffic flow, and merchandising analytics.<br> · Maintain accurate merchandising documentation and implementation records.<br> · 3–5+ years’ experience in Visual Merchandising, Space Planning, or Retail Operations.<br> · Strong knowledge of retail merchandising principles and shopper behavior.<br> · Experience with Planograming software.<br> · Excel and reporting capabilities.<br></span> </div>

???? WE ARE HIRING | Senior Sales & Business Development Manager – Sub-Saharan Africa <br> <br>An international FMCG group is looking for a commercially driven professional to lead new market development, B2B customer acquisition, and sales growth across Sub-Saharan Africa. <br> <br>???? Key Markets: Nigeria, Cameroon, Senegal, Gabon, Liberia, DR Congo, Central African Republic, Togo, Niger & Mauritania. <br> <br>Key Responsibilities: <br>• Develop new markets and identify business opportunities <br>• Acquire and develop B2B customers, distributors & partners <br>• Build and manage the sales pipeline <br>• Negotiate commercial terms and drive sales growth <br>• Conduct international market visits <br>• Develop new customers in WJT’s existing African markets <br>• Monitor market trends and provide commercial insights <br> <br>Requirements: <br>• 5–8 years’ experience in Sales, Business Development, Export Sales or International Trade <br>• Proven B2B sales & market development experience <br>• African market experience is a strong advantage <br>• FMCG / Food & Beverage experience is a plus <br>• Strong negotiation and communication skills <br>• Fluent English; French highly preferred <br>• Willingness to travel extensively <br> <br>???? Location: Lebanon / International Markets <br>???? Full-time <br> <br>???? Send your CV to hr@wjt-int.com with the subject: Senior Sales & Business Development Manager – Sub-Saharan Africa

Overview: <br>We are seeking an experienced Sr. Sales Manager & BDM to lead our sales efforts within the transportation and logistics sector. This role is focused on driving revenue growth, expanding our client base, and managing a dynamic sales team. <br> <br>Key Responsibilities: <br>Develop and execute strategic sales plans to achieve revenue targets. <br>Identify and secure new business opportunities in freight and logistics services. <br>Build and maintain strong relationships with key clients and partners. <br>Lead, mentor, and develop a high-performing sales team. <br>Monitor market trends and adjust sales strategies accordingly. <br> <br>Qualifications: <br>Bachelor’s degree in business, marketing, logistics, or related field. <br>5–10 years of experience in B2B sales, preferably in logistics or transportation. <br>Strong leadership and communication skills. <br>Proficiency in CRM software. <br>English & French Proficiency are a must

???? WE ARE HIRING – E-COMMERCE & DIGITAL SALES MANAGER <br>FARMACO is looking for a talented and results-driven E-Commerce & Digital Sales Manager to join our team and take our online presence and sales to the next level. <br>???? Key Responsibilities <br>• Manage and develop FARMACO’s website & e-commerce activities <br>• Manage Instagram, Facebook & TikTok platforms <br>• Create and coordinate engaging content, Reels, Stories & campaigns <br>• Plan, launch and optimize Meta Ads & Google Ads <br>• Increase website traffic, online enquiries and product sales <br>• Manage product listings, pricing, promotions and online offers <br>• Follow up on customer enquiries through WhatsApp, Instagram & other channels <br>• Monitor competitors and identify new digital sales opportunities <br>• Track and analyze ROAS, conversion rate, CPA, sales and other KPIs <br>• Prepare regular performance reports and propose strategies for growth <br>• Coordinate with influencers and digital partners when needed <br>???? Requirements <br>✅ Minimum 2 years of experience in E-commerce / Digital Marketing / Online Sales <br>✅ Strong knowledge of Meta Ads & Google Ads <br>✅ Experience managing e-commerce websites <br>✅ Excellent understanding of social media and digital content <br>✅ Sales-oriented mindset with a strong focus on results and conversions <br>✅ Good analytical and communication skills <br>✅ Experience in healthcare, cosmetics, supplements or FMCG is a plus <br>???? Location: Lebanon <br>???? Position: Full-Time <br>???? To apply: Send your CV to <br>info@farmacolb.com <br>Join FARMACO and help us turn our digital presence into a powerful sales channel. ????

Lancaster Eden Bay is looking for an assistant Font Office Manager. The candidate should: <br>Oversee all aspects of the front desk operations and maintain high standards of guest satisfaction and loyalty. <br>Previous experience in an upscale property is required. <br>English is a must. French is a plus. <br>Flexible working shifts

<p>Lead and oversee all Front of House daily operations. Drive membership sales through consultations, follow-ups, and lead conversion. Monitor team performance and ensure high service standards are consistently achieved. Support the achievement of monthly sales targets and operational goals. Help create a positive, welcoming, and motivating gym atmosphere.</p><p><strong>Desired Candidate Profile</strong></p><p>Recruit, train, motivate, and manage the front desk team. Deliver an exceptional customer experience for every member and visitor. Handle member inquiries, feedback, and concerns professionally. Build lasting relationships with members to maximize retention and satisfaction. Maintain accurate member records and update internal systems.</p>

<p>We are an established Odoo ERP implementation partner delivering business-critical ERP projects across multiple industries. We are hiring a Project Manager to own end-to-end delivery governance of Odoo ERP projects. This is not a coordination role. This role owns scope, timeline, budget, and client outcomes . You will work with Business Analysts, Functional Consultants, Developers, and Clients , ensuring projects are delivered on time, within budget, and within scope , while enforcing our delivery framework and standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of project management experience in ERP, software, or product development</li><li>Proven experience managing ERP projects (Odoo experience is a strong advantage)</li><li>Hands-on experience managing: Project scope and change Budgets and delivery margins Client-facing delivery</li><li>Strong understanding of: ERP / software lifecycle Hybrid Agile / Waterfall delivery models</li><li>Experience coordinating cross-functional teams (functional + technical)</li><li>Excellent client communication and stakeholder management skills</li><li>Strong organizational, analytical, and problem-solving skills</li><li>Bachelor s degree in Business, MIS, Engineering, or related field</li><li>Nice to Have Experience managing Odoo ERP implementations PMP or equivalent project management certification Experience with project management tools (Odoo, Jira, MS Project, ClickUp, etc.) Commercial awareness and margin-driven delivery mindset</li></ul>

<p><h4>Job description</h4> <p>Marvin's Organic Gardens is our vehicle of consciousness in our local community and beyond, focusing on total integrity and absolute commitment to quality in ecological landscapes. Our ongoing mission is to create a landscape ecosystem and natural lifestyle business that promotes and supports the health and respect for Mother Nature & all beings. Come be part of our elevated community where you can truly make a difference.</p> <h4>Job summary</h4> <p>This is the operational nerve center of a 27-year-old business. Right now, one of our co-owners carries the full weight of office operations, client communication, scheduling, project coordination, and team logistics, in addition to parenting, creative direction, and strategic planning. This office operation has served us well, and we are ready for the next evolution of our business.</p> <p>We are hiring someone who can take full ownership of the office and operations function. Someone who sees what needs to happen, makes it happen, and keeps the entire machine running so our owners can focus on the creative vision that built this company. By month three, we would provide you the training needed to be running the daily operations independently. By month six, the owners will trust you enough to step away for 2 weeks and be confident that everything is in order.</p> <h4>Responsibilities</h4> <ul> <li><strong>Client intake & communication:</strong> Answer phones, respond to inquiries, screen leads, qualify new clients, and manage ongoing client relationships. You are the first voice people hear and the last voice before a project wraps. MOG’s reputation lives in how clients feel when they interact with us. We communicate on YouTube, Instagram, and Facebook.</li> <li><strong>Scheduling & dispatching:</strong> Coordinate crew schedules, manage the calendar, adapt to weather changes and material delays, and keep clients informed about timing. Our crews and clients both rely on you to respect their time.</li> <li><strong>Project coordination:</strong> Bridge the gap between the office and the field. Track project status, manage material orders, flag issues before they become problems, and ensure nothing falls through the cracks between a client’s expectations and a crew’s execution.</li> <li><strong>Administrative systems:</strong> Manage invoicing & billing, track expenses, process timekeeping, handle HR basics (job postings, preliminary interviews, onboarding/offboarding), and keep all administrative systems current. Proficiency in QuickBooks or prepared to learn, Jobber, Slack, and Google/Microsoft Office required.</li> <li><strong>Problem solving:</strong> Things come up. Weather changes plans. Clients call with urgent requests. Materials don’t arrive. Crew members get sick. You use good judgment to handle what you can, escalate what you should, and always protect the client experience.</li> </ul> <h4>Qualifications</h4> <ul> <li>You have 3+ years of experience in office management, operations coordination, or administrative leadership, ideally in a small business or field-service environment.</li> <li>You are proficient in QuickBooks, Google Workspace, and Microsoft Office. Experience with Jobber, Run ADP, Slack, and Adobe Acrobat is a strong plus.</li> <li>You communicate clearly, warmly, and professionally with clients, crew members, and owners alike.</li> <li>You can manage multiple priorities simultaneously without dropping the ball.</li> <li>You are a self-starter who identifies problems and solves them before being asked.</li> <li>You are comfortable in either our Cincinnati, Pleasant Ridge office, or Lebanon office.</li> <li>You understand seasonal business rhythms — busy season (March-November) requires more availability and flexibility.</li> <li>You align with MOG’s values: ecological consciousness, family-first culture, integrity, and respect for all beings.</li> <li>We are an inclusive community and welcome all peoples to apply.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>Marvin's Organic Gardens is our vehicle of consciousness in our local community and beyond, focusing on total integrity and absolute commitment to quality in ecological landscapes. Our ongoing mission is to create a landscape ecosystem and natural lifestyle business that promotes and supports the health and respect for Mother Nature & all beings. Come be part of our elevated community where you can truly make a difference.</p> <h4>Job summary</h4> <p>This is the operational nerve center of a 27-year-old business. Right now, one of our co-owners carries the full weight of office operations, client communication, scheduling, project coordination, and team logistics, in addition to parenting, creative direction, and strategic planning. This office operation has served us well, and we are ready for the next evolution of our business.</p> <p>We are hiring someone who can take full ownership of the office and operations function. Someone who sees what needs to happen, makes it happen, and keeps the entire machine running so our owners can focus on the creative vision that built this company. By month three, we would provide you the training needed to be running the daily operations independently. By month six, the owners will trust you enough to step away for 2 weeks and be confident that everything is in order.</p> <h4>Responsibilities</h4> <ul> <li><strong>Client intake & communication:</strong> Answer phones, respond to inquiries, screen leads, qualify new clients, and manage ongoing client relationships. You are the first voice people hear and the last voice before a project wraps. MOG’s reputation lives in how clients feel when they interact with us. We communicate on YouTube, Instagram, and Facebook.</li> <li><strong>Scheduling & dispatching:</strong> Coordinate crew schedules, manage the calendar, adapt to weather changes and material delays, and keep clients informed about timing. Our crews and clients both rely on you to respect their time.</li> <li><strong>Project coordination:</strong> Bridge the gap between the office and the field. Track project status, manage material orders, flag issues before they become problems, and ensure nothing falls through the cracks between a client’s expectations and a crew’s execution.</li> <li><strong>Administrative systems:</strong> Manage invoicing & billing, track expenses, process timekeeping, handle HR basics (job postings, preliminary interviews, onboarding/offboarding), and keep all administrative systems current. Proficiency in QuickBooks or prepared to learn, Jobber, Slack, and Google/Microsoft Office required.</li> <li><strong>Problem solving:</strong> Things come up. Weather changes plans. Clients call with urgent requests. Materials don’t arrive. Crew members get sick. You use good judgment to handle what you can, escalate what you should, and always protect the client experience.</li> </ul> <h4>Qualifications</h4> <ul> <li>You have 3+ years of experience in office management, operations coordination, or administrative leadership, ideally in a small business or field-service environment.</li> <li>You are proficient in QuickBooks, Google Workspace, and Microsoft Office. Experience with Jobber, Run ADP, Slack, and Adobe Acrobat is a strong plus.</li> <li>You communicate clearly, warmly, and professionally with clients, crew members, and owners alike.</li> <li>You can manage multiple priorities simultaneously without dropping the ball.</li> <li>You are a self-starter who identifies problems and solves them before being asked.</li> <li>You are comfortable in either our Cincinnati, Pleasant Ridge office, or Lebanon office.</li> <li>You understand seasonal business rhythms — busy season (March-November) requires more availability and flexibility.</li> <li>You align with MOG’s values: ecological consciousness, family-first culture, integrity, and respect for all beings.</li> <li>We are an inclusive community and welcome all peoples to apply.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for US-based businesses.<br> We are seeking a detail-oriented and analytical Purchaser / E-commerce Marketplace Manager to identify profitable wholesale electronics opportunities and manage online retail operations across multiple e-commerce platforms.<br> This role combines product sourcing, pricing analysis, marketplace management, and customer support to drive sales growth and maximize profitability.<br> Responsibilities Research and analyze international wholesale electronics offers.<br> Compare wholesale costs with U.<br>S. retail market pricing to identify profitable opportunities.<br> Source profitable brands and products for resale.<br> Manage online stores across Shopify, Amazon, eBay, and Walmart.<br> Create, optimize, and maintain product listings.<br> Monitor competitor pricing and adjust pricing strategies as needed.<br> Monitor marketplace performance and maintain account health.<br> Track pricing trends, and product performance.<br> Generate reports and provide recommendations to improve profitability.<br> Opportunity to work on diverse and exciting projects.<br> Supportive and collaborative work environment.<br> Weekly payments.<br> Weekends off.<br> Growth Opportunities Experience managing Shopify, Amazon, and Walmart Marketplace accounts.<br> Experience with wholesale purchasing, product sourcing, or procurement.<br> Strong analytical skills with the ability to evaluate product profitability.<br> Knowledge of pricing strategies and market research.<br> Proficiency in Microsoft Excel and/or Google Sheets.<br> Excellent organizational and multitasking abilities.<br> Strong attention to detail and problem-solving skills.<br> Excellent written and verbal communication skills.<br> Ability to work independently and manage multiple priorities.<br> Availability to work during standard U.<br>S. Eastern Time (ET) business hours.<br></span> </div>

Interested candidates are kindly requested to apply through the link below to view the full Job Description and submit their application if the role matches their qualifications and interests. <br> <br>Apply here: https://telecelglobal.bamboohr.com/careers/59

<p>We are seeking an experienced Sr. Sales Manager &amp; BDM to lead our sales efforts within the transportation and logistics sector. This role is focused on driving revenue growth, expanding our client base, and managing a dynamic sales team.</p><p>Key Responsibilities:</p><ul><li>Develop and execute strategic sales plans to achieve revenue targets.</li><li>Identify and secure new business opportunities in freight and logistics services.</li><li>Build and maintain strong relationships with key clients and partners.</li><li>Lead, mentor, and develop a high-performing sales team.</li><li>Monitor market trends and adjust sales strategies accordingly.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>Bachelor s degree in business, marketing, logistics, or related field.</li><li>5 10 years of experience in B2B sales, preferably in logistics or transportation.</li><li>Strong leadership and communication skills.</li><li>Proficiency in CRM software.</li><li>English &amp; French Proficiency are a must</li></ul>

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

<p>We are looking for an experienced Marketing, Brand and Campaign Manager to lead our comprehensive marketing strategy, drive our upcoming corporate rebranding initiative (Corporate Identity), and execute high-impact outdoor advertising campaigns (billboards/panos along major roadways) across the Democratic Republic of the Congo. The ideal candidate will own the brand s visual and strategic direction, manage media buying, and ensure maximum market visibility and engagement in the region.</p><p><strong>Key Responsibilities</strong></p><p>Brand Strategy &amp; Rebranding: Lead the complete corporate identity rollout and maintain strict brand guidelines across all company touchpoints in the DRC.</p><p>Campaign Management: Plan, execute, and oversee large-scale ATL advertising campaigns, focusing heavily on strategic outdoor billboard placements along major transport routes.</p><p>Marketing Operations &amp; Budgeting: Manage the marketing budget, track campaign performance metrics (reach, frequency, and ROI), and align activities with overall business goals.</p><p>Cross-Functional Leadership: Collaborate closely with sales, creative agencies, and executive leadership to ensure a unified market approach.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements &amp; Qualifications</strong></p><p>Experience: Minimum 5 to 8 years of proven experience in marketing, brand management, and large-scale campaign execution</p><p>Core Skills: Strong expertise in corporate rebranding, outdoor media buying, vendor negotiations, and budget management.</p><p>Education: Bachelor s Degree in Marketing, Business Administration, Communications, or a Related Field.</p>

Hiring a French-speaking Catering Sales & E-Commerce Manager to drive retail sales, expand market presence, and oversee all online sales channels for one of our leading chain of supermarkets, producers and distributors of premium authentic Lebanese cuisine in Belgium, Europe. <br> <br> <br> <br>The ideal candidate is a results-driven commercial leader with a proven track record of driving revenue growth, leading high-performing teams, and expanding retail market share within the FMCG, food production, catering, or supermarket sectors. <br> <br> <br> <br>- Bachelor’s degree in business administration, Marketing, Sales, Hospitality Management, Food Business, or a related field. <br> <br>- 7–10 years of progressive experience in FMCG, food manufacturing, food distribution, catering, or supermarket retail. <br> <br>- Minimum 5 years in a sales leadership role, managing and developing high-performing teams. <br> <br>- Proven success in managing key accounts and negotiating with major supermarket chains (mandatory). <br> <br>- Strong expertise in commercial strategy, business development, sales forecasting, budgeting, and P&L management. <br> <br>- Hands-on experience overseeing e-commerce platforms, online sales, websites, and digital ordering channels. <br> <br>- Excellent knowledge of supermarket retail operations, category management, merchandising, and customer relationship management. <br> <br>- Proficiency in CRM and ERP systems, with strong analytical and reporting skills. <br> <br>- Outstanding leadership, negotiation, communication, and stakeholder management abilities. <br> <br> <br> <br>The successful candidate will receive a competitive compensation package, including: <br> <br> <br> <br> - Net monthly salary of €3000 <br> <br> - Employer-provided accommodation <br> <br>- Medical insurance <br> <br>- 22 calendar days of paid annual leave <br> <br>- One annual round-trip economy airfare to the employee's home country <br> <br>- Meal allowance provided through Ticket Restaurant (Ticket Resto) vouchers, in accordance with the company's policy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role</span><p><span>We’re hiring for one of our clients in the <strong>United States, Europe, and the Gulf region</strong> for a <strong>Business Development Director – BPO</strong>. This is a <strong>remote opportunity</strong> for an experienced business development leader with a strong track record in the BPO industry.</span></p><br><p><span>In this role, you’ll lead business development activities across key international markets, focusing on winning new clients, growing revenue, and supporting business expansion.</span></p><br><p><span>You’ll be responsible for driving the full sales cycle and developing new business opportunities for BPO services, including <strong>customer service, technical support, HRO, and Agentic AI support services</strong>, with a focus on the <strong>healthcare, retail, and telecommunications sectors</strong>.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Develop and execute business development strategies across the United States, Europe, and Gulf markets.</span></p><br></li><li><p><span>Identify, engage, and acquire new clients within the healthcare, retail, and telecommunications sectors.</span></p><br></li><li><p><span>Build and manage a strong pipeline of qualified business opportunities.</span></p><br></li><li><p><span>Manage the full sales cycle, from prospecting and client meetings to proposals, negotiations, and contract signing.</span></p><br></li><li><p><span>Build and maintain strong relationships with senior decision-makers, strategic partners, and prospective clients.</span></p><br></li><li><p><span>Work closely with internal teams to develop tailored BPO solutions, commercial proposals, and pricing.</span></p><br></li><li><p><span>Lead, coach, and manage the business development team to achieve individual and company targets.</span></p><br></li><li><p><span>Maintain accurate sales forecasts, pipeline updates, and business development performance reports.</span></p><br></li><li><p><span>Represent the company at relevant client meetings, conferences, industry events, and networking opportunities.</span></p><br></li><li><p><span>Monitor market trends and identify new opportunities for growth within the BPO and AI-enabled services landscape.</span></p><br></li></ul><span>Requirements</span><ul><li><p><span>Minimum of <strong>10 years of business development experience</strong>, including strong experience within the <strong>BPO industry</strong>.</span></p><br></li><li><p><span>Proven track record of winning new BPO clients and achieving revenue targets.</span></p><br></li><li><p><span>Strong understanding of BPO services, solutions, and commercial models.</span></p><br></li><li><p><span>Experience selling BPO services to clients in the <strong>United States, Europe, and/or the Gulf region</strong>.</span></p><br></li><li><p><span>Strong understanding of market trends, including the growing role of <strong>AI and Agentic AI within the BPO industry</strong>.</span></p><br></li><li><p><span>Previous experience leading or managing a business development or sales team.</span></p><br></li><li><p><span>Excellent communication, presentation, negotiation, and relationship-management skills.</span></p><br></li><li><p><span>Strong ability to engage and influence senior-level stakeholders and decision-makers.</span></p><br></li><li><p><span>Bachelor’s degree in Business, Marketing, or a related field is preferred.</span></p><br></li></ul><span>Preferred Qualifications</span><ul><li><p><span>An established network of potential clients and senior decision-makers within the target markets.</span></p><br></li><li><p><span>Strong connections within the healthcare, retail, or telecommunications industries.</span></p><br></li><li><p><span>Experience selling multiple BPO service lines, including customer service, technical support, HRO, or AI-enabled support services.</span></p><br></li><li><p><span>Experience working across international markets and managing complex enterprise sales cycles.</span></p><br></li><li><p><span>Strong commercial mindset with the ability to identify, develop, and convert high-value business opportunities.</span></p><br></li></ul><span>What We Offer</span><ul><li><p><span>A <strong>remote working opportunity</strong> with exposure to international markets.</span></p><br></li><li><p><span>The opportunity to play a key role in driving business growth across the United States, Europe, and the Gulf region.</span></p><br></li><li><p><span>A senior leadership position with significant ownership of business development strategy and revenue growth.</span></p><br></li><li><p><span>The opportunity to work with evolving BPO solutions, including AI-enabled and Agentic AI support services.</span></p><br></li><li><p><span>A dynamic environment focused on growth, client acquisition, and market expansion.</span></p><br></li></ul><span>Join Our Team</span><p><span>If you’re an experienced <strong>BPO business development leader</strong> with a proven ability to win new clients, build strong commercial relationships, and drive revenue growth across international markets, we’d love to hear from you.</span></p><br><p><span>Apply today and take the next step in leading business development across the <strong>US, Europe, and Gulf markets</strong>.</span></p><br> </div>

Greynab is looking for a motivated, hardworking and detail oriented Creative Director. He/She will be responsible for overseeing the design, development and final execution of all worldwide print, digital and visual merchandising graphics. <br> <br>Responsibilities: <br> <br>- Manage and contribute to a variety of projects <br>- Evaluate marketing and campaign strategies <br>- Work with Account Managers to ensure each project, in accordance with briefing, are clearly outlined and estimated <br>- Suggest the best practice to be adopted <br>- Suggest and/or approve best quality job for delivery <br>- Adhere to internal processes, budgets, and timelines for each project <br>- Come up with creative thinking during brainstorming sessions, creative wall reviews, and project kick-off meetings <br>- Guide, influence, and motivate others with thought-provoking ideas and recommendations <br>- Crack new ideas for creative team management and processes <br>- Assist in the supervision of the creative department to promote an inspiring atmosphere and desirable work flow to achieve the best work <br>- Recommend required resources and technology needed to execute assigned projects to junior staff <br> <br>Skills and requirements <br> <br>- Team Player and flexible: The senior art director must be able to manage and work with various team of artists and should be able to manage work flow, and at the same time directing the work of others <br>- Fast thinker: The director must be able to think fast, particularly during critical or stressful times <br>- Great in creative cloud i.e. Adobe Photoshop, InDesign, and illustrator <br>- Excellent skills in creating unlimited concepts <br>- Ability to make use of market research to influence strategic marketing and advertisements <br>- Ability to embrace working with cross-functional artist teams <br>- Proficient in layout composition <br>- Demonstrated ability to take projects from initial stage to delivery of final product <br>- Understanding of the enormous capabilities of the web <br>- Extreme attention to details plus the ability to communicate clearly and briefly <br>- Smart, self-motivated, articulate, diplomatic, approachable, confident, passionate, curious and fun <br>- Great in digital and video disciplines <br>- Exceptional layout, typography composition, and production skills <br>- Ability to be current with the latest trends of visual influencers across the entertainment and tech industries

Roles and Responsibilities: <br>- Provides administrative support to ensure efficient office operations. <br>- Maintains physical and digital filing systems. <br>- Answers phone calls and directs callers to appropriate personnel. <br>- Schedules appointments. <br>- Signs for incoming packages. <br>- Assist clients and other visitors. <br> <br>Key Requirements: <br>- Holder of Business degree from a reputable university <br>- Previous work experience (2-3 years minimum) <br>- Professional behavior and decent business dress code awareness are crucial <br>- Languages: Professional Arabic and English are critical for the job (speaking, writing, and typing). French is a strong plus) <br>- Important character traits: Loyalty, Confidentiality, Professionalism, Interpersonal Skills, Decency, Results <br>Oriented and Willingness to go the extra mile if needed.  <br> <br>Work Location and Schedule: <br>- Schedule: Working from Monday till Friday <br>- Location: Zalka <br> <br>Remuneration: <br>- To be discussed