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<p>The Mechanical Engineer supports the operation, reliability, and continuous improvement of mechanical systems across AUB and AUBMC facilities. The role ensures efficient, safe, and compliant performance of HVAC and associated infrastructure while promoting modern engineering practices through the effective use of digital tools, smart systems, and data-driven methodologies within a complex academic and healthcare environment.</p><p><strong>1. Duties Performed:</strong></p><p><strong>Operations & Maintenance</strong></p><ul><li>Oversees the performance and maintenance of HVAC systems, chilled water systems, ventilation, and mechanical equipment.</li><li>Monitors system performance and troubleshoot mechanical issues to ensure operational continuity.</li><li>Supports preventive and predictive maintenance programs in coordination with FMU teams.</li></ul><p><strong>Projects & Technical Support</strong></p><ul><li>Provides technical input during design review and execution of mechanical works for renovation and capital projects.</li><li>Reviews shop drawings, material submittmits, and method statements.</li><li>Supports testing, commissioning, and handover processes for mechanical systems.</li></ul><p><strong>Compliance & Safety</strong></p><ul><li>Ensures compliance with applicable standards (ASHRAE, NFPA, and local regulations).</li><li>Supports implementation of PCRA, ICRA, and ILSM requirements where applicable.</li><li>Coordinates with the Safety and Sustainability Unit (SSU) to ensure safety and environmental compliance.</li></ul><p><strong>Systems & Reporting</strong></p><ul><li>Utilizes INFOR EAM for work order management, maintenance planning, and reporting.</li><li>Leverages digital systems and engineering tools to enhance system performance, monitoring, and predictive maintenance.</li><li>Maintains accurate documentation of system performance, inspections, and interventions.</li><li>Coordinates with the Energy and Utilities Unit (EUU) on utility systems, capacity, and infrastructure alignment.</li><li>Performs other related duties as requested.</li></ul><p><strong>2. Work Contacts:</strong></p><p>Frequent contact with staff in the Office of Facilities at all levels to coordinate the work and exchange information. Occasional contact with materials suppliers and outsourced contractors outside the University whenever needed.</p><p><strong>3. Independence of Operation:</strong></p><p>Reports to the Operations and Maintenance Manager. Determines work methods in accordance with established policies and professional standards.</p><p><strong>4. Supervisory Responsibility:</strong></p><p>Supervises a group of inhouse staff including foremen and technician. Along with outsourced staff as well as contractors.</p><p><strong>5. Physical Effort:</strong></p><p>Moderate physical effort involving frequent walking, standing, bending and the use of hand tools and instruments, climbing stairs and accessing different service areas to inspect HVAC, chilled water, ventilation, and mechanical systems. Ability to commute between multiple project sites across AUB and AUBMC facilities.</p><p><strong>6. Work Conditions:</strong></p><p>Field-based role across AUB and AUBMC facilities. Slight degree of exposure to weather conditions.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>7. Minimum Requirements:</strong></p><ul><li>Bachelor's degree in Mechanical Engineering.</li><li>A minimum of 5 8 years of relevant professional experience in facilities, healthcare, or large institutional environments.</li><li>Experience with HVAC systems in complex facilities is considered an asset.</li><li>Proficiency in using INFOR EAM or other Computerized Maintenance Management Systems (CMMS).</li><li>Experience working with Building Management Systems (BMS) and building automation platforms.</li><li>Proficiency in engineering software such as AutoCAD, Revit, or equivalent applications.</li><li>Experience using data analysis and reporting tools to support maintenance and operational decision-making.</li><li>Familiarity with Building Information Modeling (BIM) and digital asset management systems.</li><li>Demonstrated analytical thinking and strong problem-solving abilities.</li><li>Strong attention to detail with the ability to ensure accuracy and quality in work.</li><li>Excellent coordination and teamwork skills, with the ability to collaborate effectively across multidisciplinary teams.</li><li>Demonstrated accountability, responsiveness, and a commitment to delivering timely results.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Stewardship Coordinator<br>
Department: Office of Advancement Services<br>
Division: Stewardship Unit<br>
Grade: 12</p>
<p>Basic Functions: Provides donor relations support to the Office of Advancement. Prepares a variety of reports on donor funds both current and endowed across campus.</p>
<p> <strong>1. <u>Duties Performed:</u> </strong> </p>
<ul>
<li>Enters, updates, and maintains donor-funds database (donor information and fund criteria) on Banner by Ellucian system.</li>
<li>Drafts annual reports for all donor-funds; includes narrative on the spending and the financials of the fund within the set timeframe with minimal errors. All verification of information is to be done in a professional manner through email and follow up phone calls if needed, in coordination with the Office of Financial Aid, the Office of the Registrar, Office of Admissions, the Comptroller s Office, and other units across campus.</li>
<li>Generates special reports with specific information related to donor-funds as requested by the Senior Vice President for Advancement and Business Development and the Director of Stewardship.</li>
<li>Manages a portfolio of donor funds, which requires but is not limited to preparing calculations, projections, following up on details for the individual scholarship or award recipients, preparing fund reports to be shared with donors, and other information needed to properly steward donor funds.</li>
<li>In specifically assigned cases, coordinates with donors to provide information related to the fund in a professional manner.</li>
<li>Collaborates and coordinates on delivery of donor-funded materials as brochures, booklets, materials, customized reports, etc. with other units in the university such as departments and faculties.</li>
<li>Coordinates thank you videos, special events, one on one meetings with donors, and other donor related functions/tools to enhance donor stewardship.</li>
<li>Assists in preparations and logistics for the annual scholarship reception, awards ceremonies, and donor meetings as requested by the Director of Stewardship.</li>
<li>Drafts letters/reports for current-use donor-funds and renewals for the Office of Development to communicate to donors during the renewal season and follow up on a monthly basis for all pending renewals.</li>
<li>Drafts, updates, and maintains documentation for all stewardship processes annually, as well as being actively involved in the continuous improvements of the current processes.</li>
<li>Assists in preparations for other projects, events, activities, and provides additional administrative support to the Office of Advancement, Office of Development, and the Office of Advancement Services in matters pertaining to Stewardship as requested by the Director of Stewardship and the Senior Vice President of Advancement and Business Development.</li>
<li>Performs other related duties as requested.</li>
</ul>
<p> </p>
<p> <strong>2. <u>Work Contacts:</u> </strong> </p>
<ul>
<li>Frequent contacts with the Comptroller s Office, Financial Aid Office, Registrar s, Dean s Offices, and other AUB departments for coordination purposes.</li>
<li>Regular contacts with work associates in regards to donor funds across AUB and AUBMC.</li>
<li>Regular contact with students to respond to inquiries.</li>
<li>Regular contact with students for matters related to donor-funds.</li>
<li>Regular contact with donors for matters related to donor-funds.</li>
</ul>
<p> </p>
<p> <strong>3. <u>Independence of Operation:</u> </strong> </p>
<ul>
<li>Reports to the Director of Stewardship.</li>
<li>Works according to established procedures, clearly set precedents, and professional administrative standards.</li>
<li>
<p>Completed work is checked at subsequent stage in the work cycle.</p>
<p> </p> </li>
</ul>
<p> <strong>4. <u>Supervisory Responsibility:</u> </strong> </p>
<p>None. </p>
<p> <strong>5. <u>Physical Effort:</u> </strong> </p>
<p>Minimal physical effort involving operating a computer approximately 80% of the working time.</p>
<p> <strong>6. <u>Work Conditions: </u> </strong> </p>
<p>Clean and pleasant.</p>
<p> </p>
<p> <strong>7. <u>Minimum Requirements:</u> </strong> </p>
<ul>
<li>Bachelor s degree, plus 3-5 years of relevant work experience.</li>
<li>Good knowledge of English.</li>
<li>Strong written and oral communication skills and organizational skills.</li>
<li>Ability to manage multiple projects simultaneously.</li>
<li>Strong PC skills. Expert in Microsoft Word and Excel. Fluent in Access and PowerPoint. Experience with customer or donor databases required. Experience in Banner preferred.</li>
</ul>
<p> <i> </i> </p>
<p> </p></div></section>
<p><strong>Business Development</strong><br>Conduct detailed market research across Lebanon.<br>Identify market opportunities and product gaps.<br>Analyse competitors, pricing, brands, and customer preferences.<br>Develop pricing strategies and profit margins.<br>Build relationships with architects, contractors, developers, consultants, retailers, and project owners.<br>Generate new business opportunities and secure sales.</p><p><strong>Showroom Development</strong><br>Identify suitable showroom and warehouse locations.<br>Evaluate rental options and negotiate lease terms.<br>Coordinate showroom layout, branding, displays, and customer experience.<br>Assist in planning future expansion.</p><p><strong>Procurement & Supplier Coordination</strong><br>Communicate with international suppliers.<br>Request quotations and compare offers.<br>Prepare cost comparisons and landed cost calculations.<br>Coordinate orders, production follow-up, and shipping schedules.<br>Monitor product quality and documentation.</p><p><strong>Logistics & Inventory</strong><br>Coordinate imports, customs clearance, and freight forwarding.<br>Monitor inventory levels.<br>Develop inventory control procedures.<br>Ensure timely product availability.</p><p><strong>Operations</strong><br>Develop company processes and workflows.<br>Recommend ERP/accounting software.<br>Assist in establishing operational policies.<br>Coordinate with accountants, freight forwarders, customs brokers, and service providers.</p><p><strong>Sales & Marketing</strong><br>Build the customer database.<br>Visit potential clients across Lebanon.<br>Prepare quotations and follow up with customers.<br>Support social media, digital marketing, and promotional activities.<br>Participate in exhibitions and industry events.</p><p><strong>Administration</strong><br>Prepare business reports.<br>Track KPIs and sales performance.<br>Maintain organized documentation.<br>Support management with strategic recommendations.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong><br>Bachelor's degree in business administration, Marketing, Engineering, Supply Chain, Architecture, Interior Design, or related field.<br>3 5 years of relevant experience in building materials, construction, interiors, sanitary ware, lighting, ceramics, or related industries.<br>Excellent Arabic and English communication skills. French is an advantage.<br>Strong knowledge of Microsoft Excel and Microsoft Office.<br>Experience with ERP systems is preferred.<br>Valid Lebanese driving license and willingness to travel throughout Lebanon.</p><p><strong>Skills</strong><br>Strong commercial awareness<br>Negotiation skills<br>Market analysis<br>Sales ability<br>Project coordination<br>Supplier management<br>Analytical thinking<br>Excellent communication<br>Problem solving<br>Ability to work independently<br>Entrepreneurial mindset<br>High level of integrity and accountability</p><p><strong>Performance Indicators</strong><br>Number of new customers acquired<br>Monthly sales generated<br>Gross profit margin<br>Number of supplier agreements established<br>Showroom launch milestones achieved<br>Market research completion<br>Inventory accuracy<br>Customer satisfaction<br>Operational readiness<br>Cost optimization</p><p><strong>Career Growth</strong><br>As the company expands, this role is expected to evolve into Business Development & Operations Manager, leading specialized teams in sales, procurement, logistics, showroom operations, and marketing.<br>This position is ideal for someone who wants to grow alongside the company and play a key role in building a leading building materials brand in Lebanon.</p>
<p><br></p><p><b>Main responsibilities</b></p><p>1. Regional MEAL systems and portfolio oversight</p><ul><li>Develop and maintain a proportionate regional MEAL framework and workplan covering Lebanon, Syria and Iraq, aligned with country strategies, project commitments, organisational priorities and partner capacities.</li><li>Establish and maintain a consolidated portfolio-monitoring system linking projects MINE-MEAL tools, grants, partners, locations, activities, indicators, targets, results, reporting deadlines and supporting evidence.</li><li>Build practical dashboards and portfolio-review products that provide management with a clear macro view of progress, delivery trends, geographic and population coverage, grant performance, implementation bottlenecks and emerging risks.</li><li>Maintain a master indicator matrix and indicator reference sheets, harmonising definitions, calculations, disaggregation and evidence requirements wherever possible while preserving donor-specific and national requirements.</li><li>Identify and resolve inconsistencies between project tools and reports, including duplicate counting, incompatible indicator definitions, missing disaggregation, unsupported results and divergence between narrative and quantitative reporting.</li><li>Facilitate regular project, country and regional performance reviews and maintain an action tracker so that findings lead to documented management decisions and follow-up.</li></ul><p>2. Project and grant monitoring, reporting and data quality</p><ul><li>Support Country and Project Coordinators to develop and update theories of change, logical frameworks, monitoring plans, indicator performance tracking tables, data-flow maps, data-collection plans, reporting calendars and MEAL budgets.</li><li>Review routine project and partner submissions for completeness, internal consistency, plausibility, required disaggregation and traceability to source documentation before consolidation into HAMAP and donor reporting.</li><li>Liaise closely with the Regional HMA Technical Advisor and relevant Project Coordinators on partner reporting. The Regional MEAL Officer will verify data structure, evidence, calculations and reporting consistency, while technical validation of HMA methodologies and operational outputs remains with the appropriate technical function.</li><li>Plan and conduct proportionate data-quality assessments, monitoring visits, remote verifications and evidence-file reviews, and support teams and partners to implement corrective actions.</li><li>Develop and maintain auditable project evidence systems, including clear filing conventions, source-document registers, version control, validation status and links between reported results and supporting documentation.</li><li>Support the design and implementation of baselines, endlines, KAP studies, post-activity monitoring, training assessments, outcome monitoring and other internal or external data-collection exercises.</li><li>Promote timely reporting and early escalation of data limitations, underperformance, access constraints or methodological weaknesses rather than retrospective correction at donor-reporting stage.</li></ul><p>3. Local partner support and localisation</p><ul><li>Assess MEAL and information-management capacities jointly with local partners, recognising existing systems and priorities rather than assuming that HAMAP tools should automatically replace them.</li><li>Co-develop practical, time-bound capacity-strengthening plans for partner MEAL, reporting, data management, accountability and learning, with clear responsibilities and indicators of institutional progress.</li><li>Provide coaching, on-the-job accompaniment and training to partner programme, operations, MEAL and information-management staff on indicators, data collection, analysis, evidence management, reporting and learning.</li><li>Help partners adapt donor and HAMAP requirements into manageable internal workflows, with clear roles from field data collection through validation, analysis, approval and submission.</li><li>Support partner ownership of analysis and reporting by involving partner teams in data-review meetings, interpretation of findings, preparation of reports, presentation of results and definition of corrective measures.</li><li>Avoid unnecessary parallel systems and promote interoperability between partner databases, HAMAP portfolio tools, donor reporting formats and national mine-action information requirements where relevant.</li><li>Document the evolution of partner MEAL capacity and identify where additional organisational, technical or resourcing support is needed for sustainable localisation.</li></ul><p>4. HMA information management and analytical products</p><ul><li>Support coherent data architecture for HAMAP-supported HMA activities, including land release, survey, clearance, EORE/CPP, training, capacity strengthening and related community-level outcomes, while respecting national standards and authority reporting arrangements.</li><li>Work with technical colleagues and partners to ensure that data-collection forms, databases, maps, dashboards, task or activity records and narrative reports use consistent definitions and can be reconciled.</li><li>Develop or improve digital data-collection and reporting tools using appropriate platforms such as KoboToolbox, ODK, Survey123, Excel or comparable systems, taking account of connectivity, language, user capacity and data-protection constraints.</li><li>Apply routine data-cleaning, deduplication, validation, geospatial and logical checks, and maintain controlled datasets with clear ownership, backup and access arrangements.</li><li>Produce maps, dashboards, analytical briefs and visualisations that support operational planning, programme management, donor communication and strategic decision-making.</li><li>Support IMSMA-compatible or national-authority-compatible reporting where applicable, in coordination with the Regional HMA Technical Advisor and designated country or partner information-management focal points.</li><li>Strengthen staff and partner ability to interpret HMA data, not only enter it, including analysis of reach, relevance, efficiency, quality, outcome trends and gaps in coverage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in monitoring and evaluation, statistics, economics, social sciences, development studies, public policy, information management, data science, GIS or another relevant field. A relevant Master s degree is desirable.</li><li>At least four years of relevant professional experience with a Bachelor s degree, or two years with a relevant Master s degree, in MEAL, monitoring and evaluation, information management, programme quality or a closely related function.</li><li>Demonstrated experience designing and using logical frameworks, indicator reference sheets, monitoring plans, data-collection tools, databases, dashboards and reporting systems.</li><li>Experience supporting humanitarian or development programmes funded through multiple grants and reporting cycles.</li><li>Experience working with local or national partner organisations through accompaniment, capacity assessment, coaching and jointly owned systems development.</li><li>Experience conducting data-quality reviews, field monitoring, assessments, quantitative and qualitative analysis, learning exercises or evaluations.</li><li>Experience in a multi-country, regional or geographically dispersed role is desirable.</li><li>Professional experience in humanitarian mine action is highly desirable but not mandatory.</li><li>Experience with HMA information management, IMSMA-compatible reporting, GIS, spatial data, KoboToolbox/ODK, Survey123, Power BI or comparable platforms is highly desirable.</li><li>Familiarity with IMAS/NMAS, land-release and EORE/CPP data structures, national mine-action authority reporting, or comparable regulated operational data systems is an advantage.</li><li>Experience in Lebanon, Syria, Iraq or comparable Middle Eastern humanitarian contexts is an advantage.</li><li>Experience contributing to donor proposals and reports for institutional donors is desirable.</li><li>Advanced command of Microsoft Excel, including structured datasets, formulas, pivot tables, validation controls and clear analytical outputs.</li><li>Strong quantitative and qualitative analytical skills, with the ability to move between detailed data verification and portfolio-level interpretation.</li><li>Ability to design proportionate systems that are useful to programme teams and partners, not only compliant on paper.</li><li>Ability to translate donor, organisational and technical requirements into clear tools, workflows, roles and deadlines.</li><li>Strong facilitation, coaching and training skills, including the ability to support colleagues with different levels of MEAL and digital literacy.</li><li>Strong written communication and reporting skills, with the ability to present complex evidence in concise narrative, tabular, visual and dashboard formats.</li><li>Sound understanding of accountability to affected populations, participation, safeguarding, data protection and responsible data management.</li><li>Strong organisational skills and ability to manage several projects, grants, reporting calendars and follow-up processes simultaneously.</li><li>Diplomacy and constructive challenge: ability to identify weaknesses clearly while maintaining trust with partner and internal teams.</li><li>Ability to work independently, travel regularly, and provide effective remote support in access-constrained environments.</li><li>English: fluent written and spoken, mandatory.</li><li>Arabic: working proficiency strongly preferred.</li><li>French: working level desirable.</li></ul>
<p>Prepare and issue job offers and contracts.</p><p>Maintain proper documentation and records</p><p>Monitor certification and license renewals.</p><p>Track customer support hours and coordinate with internal teams.</p><p>Coordinate meetings, workshops, and client site visits.</p><p>Prepare quotations and commercial offers.</p><p>Follow up with clients regarding offer approvals.</p><p>Coordinate collections and payment follow-ups.</p><p>Prepare and review daily TMS reports.</p><p>Coordinate with the Marketing Team on ongoing activities.</p><p>Assist in organizing company events, meetings, and logistics.</p><p>Follow up on office IT-related issues with the technical team.</p><p>Coordinate office equipment procurement, maintenance, and supplies management.</p><p>Maintain office inventory and ensure smooth day-to-day administrative operations.</p><p><br></p><p><b>Qualifications</b></p><p>Bachelor's degree in business administration, Management, or a related field.</p><p>Fresh graduate or up to one year of relevant experience.</p><p>Excellent organizational and time management skills.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).</p><p>Ability to manage multiple tasks and meet deadlines.</p><p>A proactive attitude, attention to detail, and willingness to learn.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Coordinate patient admissions, including registration, financial counseling, and verification of financial clearances. Resolve problematic issues and maintain close communication with the Patient Access Manager for critical matters. Support the mission and vision of AUBMC and that of the Department. ESSENTIAL FUNCTIONS / TASK GROUPS Greet, receive, and create a positive experience for every patient/family by demonstrating a professional, caring, empathetic and friendly approach following the service excellence standards and guidelines. Coordinate the admission process, from patient arrival to room assignment, ensuring timely completion of all necessary requirements. Coordinate patient admission with physicians, nursing staff, and other hospital personnel. Direct exceptional cases to the Patient Access Manager for resolution. Verify third-party payer coverage eligibility and secure financial coverage for admission, surgical/medical procedures, or medication in accordance with patient care standards. Coordinate with the Billing Department to determine payment arrangements for self-paying patients, co-payments, or uncovered procedures, ensuring compliance with financial requirements. Ensure all rendered services are properly recorded and that corresponding payments are accurately processed and documented through cashiering procedures. Conduct interviews with patients or their representatives to collect and verify personal identification details. Simultaneously, clarify the purpose and content of necessary documents, obtain signatures from patients or their legal representatives, and ensure comprehension through clear communication, tailored to diverse cultural and educational backgrounds. Follow up on third-party coverage prior to admission and ensure that all related feedback is properly documented. Perform other related duties as assigned by direct supervisor. COMPETENCIES Communication Skills, Client Focus, Initiative, Problem Solving, Team Skills, Information & Records Administration, Financial Management, Professionalism, Computer Skills. Languages: Arabic and English (IET score >/= 500). Preferred Languages: French is an asset. Computer Skills: Familiarity with commonly used Microsoft applications such as word processing, spreadsheet, PowerPoint and database software packages. REPORTING CHANNEL / SUPERVISORY CHANNEL Reporting Channel: 1st Level: Patient Access Manager 2nd Level: Revenue Cycle Management Director Supervisory Channel: None JOB CHARACTERISTICS Physical Effort: Little or no Physical Effort. Work Schedule: Regular weekdays including Saturdays, Sundays &/or On-Call. Working Conditions: Normal</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor's Degree in Business Administration or related field.</p><p>Experience: 0-2 years of experience in a health care setting.</p><p>Languages: Arabic and English (IET score >/= 500).</p><p>Preferred Languages: French is an asset.</p><p>Computer Skills: Familiarity with commonly used Microsoft applications such as word processing, spreadsheet, PowerPoint and database software packages.</p><p></p></section>
<p><h4>Description</h4>
<p>Trócaire is an international NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:</p>
<ul>
<li><strong>Promote access to justice;</strong></li>
<li><strong>Achieve climate & environmental justice;</strong></li>
<li><strong>Ensure women & girls’ protection, voice & influence;</strong></li>
<li><strong>Save lives and protect human dignity; and</strong></li>
<li><strong>Mobilise the public on the island of Ireland to achieve global justice.</strong></li>
</ul>
<p>Trócaire works through national and local partners in Lebanon and Syria delivering an integrated humanitarian and development programme that includes the provision of basic assistance, food security, livelihood, and protection assistance and strengthening social cohesion within conflict-affected and displaced communities. As a partnership agency, Trócaire works with a portfolio of national and local partner organisations to strengthen their capacities to deliver humanitarian assistance and implement development-oriented programmes in a way that ensures compliance with international standards.</p>
<h4>Requirements</h4>
<p>Trócaire is seeking to recruit a Head of Programme Development & Quality (HoPDQ) to be based in Beirut, Lebanon to support local partners in Lebanon and Syria. As a member of the Country Management Team (CMT), the Head of PDQ is responsible for driving cross-functional engagement in the development and delivery of Trócaire’s Country Strategy Plans in both Lebanon and Syria, developing annual plans and reporting on results. They are responsible for ensuring development and delivery of high quality, evidence-based, innovative programmes in all contexts, that contribute to Trócaire’s Global Strategic Plan.</p>
<p>The Head of PDQ ensures that a robust monitoring, evaluation, accountability and learning (MEAL) system is in place, that the country office engages in the collection and use of evidence and that this is shared across the organization, and that reliable data is used for decision-making.</p>
<p>The Head of PDQ supports strategic positioning with donors and partners and leads on programme and project design to ensure that the country office strategies can be delivered in line with Trócaire’s programme framework, localisation agenda and a gender transformational approach.</p>
<p>As a senior leader in the country office, you will play a representational role with the government, authorities, donors, partners, peer agencies, and others.</p>
<p>As one of the most senior staff in the Country Office, the Head of PDQ must demonstrate the qualities of agile leadership. They play a key role in defining and pursuing the strategic direction for Trócaire’s programmes in Lebanon and Syria, ensuring the relevance, coherence, safety and impact of our programmes in all contexts. This is a challenging role requiring an individual who can work with complexity and multiple tasks at one time. It demands dedication to demonstrating outcomes for communities at risk, experience in integrated programming and a highly motivated leader. You have specific oversight for ensuring that programmes demonstrate thematic excellence in contributing to Trócaire’s Global Strategic Plan.</p>
<p>The Head of PDQ will report to the Country Director in Beirut and will lead, develop and empower an experienced, committed and hardworking team of nine. The Head of PDQ will directly line manage four Programme Managers including the MEAL Manager, and a Humanitarian Response Coordinator. The Head of PDQ will work closely with the Business Development & Grants Manager, Finance Manager, and HQ/global technical advisors.</p>
<p>This is a two-year fixed-term contract, renewable, based in Beirut, with frequent travel to programme locations in Lebanon and Syria. The contract includes a six-month probation period.</p>
<p>For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.</p>
<h4>Strategy, planning and reporting</h4>
<ul>
<li>Lead the development, implementation and review of programme strategies across Lebanon and Syria, ensuring alignment with Trócaire's Global Strategic Plan and Country Strategic Plans.</li>
<li>Drive strategic programme planning, prioritisation and adaptive management to ensure programmes remain relevant, context-responsive and impactful.</li>
<li>Lead annual planning, programme reviews and reporting processes, ensuring evidence-based decision-making and organisational learning.</li>
<li>Promote innovation, learning and continuous improvement across programmes and partners.</li>
<li>Identify and monitor strategic and programme risks, ensuring appropriate mitigation measures are integrated into planning and decision-making.</li>
<li>In collaboration with the Business Development & Grants Manager, ensure programme growth, fundraising prioritisation, donor positioning, and strategic partnerships.</li>
</ul>
<h4>Programme development, quality, and learning</h4>
<ul>
<li>Provide strategic leadership to ensure programmes are evidence-based, partner-centred and aligned with Trócaire's Programme Quality standards.</li>
<li>Ensure robust MEAL systems, knowledge management and learning processes are embedded across programmes.</li>
<li>Lead programme quality improvement efforts, including reviews, evaluations, learning and adaptive management.</li>
<li>Ensure cross-cutting priorities including gender equality, safeguarding, disability inclusion, accountability, conflict sensitivity and nexus approaches are integrated across programming.</li>
<li>Promote innovation, evidence generation and the use of learning to strengthen programme effectiveness and impact.</li>
<li>Promote a culture of learning, reflection, evidence generation, knowledge management, and adaptive management across programme teams and partners, organisation-wide and externally.</li>
<li>Ensure research and evaluation jointly with the Programme Impact & Learning Unit at HQ to generate evidence for development and improvement of programme approaches, sound decision making and policy influencing internally and externally.</li>
</ul>
<h4>Programme oversight and risk management</h4>
<ul>
<li>Maintain strategic oversight of programme performance, grant health, compliance and risk management across the portfolio.</li>
<li>Support Programme Managers to deliver high-quality programmes that achieve intended outcomes and meet donor and organisational standards.</li>
<li>Ensure effective programme monitoring, reporting and documentation systems are in place.</li>
<li>Ensure regular documented structured team meetings for information exchange and strategic discussions as well as to facilitate rolling out of organisational programme processes and policies within the country team.</li>
<li>Promote integrated programme and finance oversight to strengthen accountability, risk management and partner support.</li>
<li>Oversee a monitoring system that provides timely and accurate project results by embedding MEAL across programme implementation.</li>
<li>Ensure proper documentation of programmes using Trócaire’s cloud-based Salesforce, Box, and Box Drive system.</li>
<li>Ensure regular and coordinated visits by finance and programme staff to all programme partners to review systems and financial management and to provide support to partners in line with Trócaire’s Partner Governance and Finance Policy.</li>
</ul>
<h4>Advocacy, partnerships and localisation</h4>
<ul>
<li>Provide strategic oversight of Trócaire's partnership portfolio, ensuring strong, equitable and accountable partnerships across Lebanon and Syria.</li>
<li>Champion locally led approaches and ensure localisation commitments are embedded across programme design, implementation and learning.</li>
<li>Support the development of evidence-based advocacy priorities and policy positions linked to programme learning and contextual analysis.</li>
<li>Strengthen strategic engagement with partners, networks and stakeholders to advance programme objectives and influence.</li>
<li>Support partner diversification, capacity-sharing and organisational development in line with Trócaire's partnership approach.</li>
</ul>
<h4>People leadership</h4>
<ul>
<li>Lead, mentor and develop a high-performing programme team, fostering accountability, collaboration, innovation and continuous learning.</li>
<li>Line manages Programme Managers, MEAL Manager, Humanitarian Response Coordinator and Partnership Manager.</li>
<li>Ensure staff have clear objectives, performance expectations and opportunities for professional growth and leadership development.</li>
<li>Promote cross-functional collaboration and effective teamwork across programme, finance, business development and support functions as well as with global technical advisors.</li>
<li>Maintain oversight of the country office technical capacity and development (with People & Culture), ensure that positions are adequately funded (with Finance & BDGM), and secure specialised expertise to fill gaps, when needed.</li>
</ul>
<h4>Representation and senior management</h4>
<ul>
<li>Represent Trócaire externally with donors, partners, coordination forums and other stakeholders as delegated by the Country Director.</li>
<li>Actively contribute to Country Management Team leadership, strategic decision-making and organisational performance.</li>
<li>Support strategic positioning, donor engagement, fundraising and external communications efforts.</li>
<li>Deputise for the Country Director when required and undertake other responsibilities consistent with the role.</li>
<li>Fulfil other reasonable duties and responsibilities, as requested by the Country Director and Head of Portfolio FCAS, including deputising for the Country Director when necessary or appropriate.</li>
</ul>
<h4>Essential requirements & skills</h4>
<ul>
<li>Minimum seven years in leading humanitarian and development programming.</li>
<li>At least five years managing managers and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels.</li>
<li>Proven technical experience in designing and leading the implementation of humanitarian and development strategies, programme development and sectoral interventions across multiple thematic areas: livelihoods, food security, social cohesion, cash-based interventions as well as applying a nexus approach, is highly desirable.</li>
<li>Experience in partnership-based programming and programme quality benchmarks.</li>
<li>Demonstrated successful fundraising and donor engagement experience.</li>
<li>Strong strategic leadership and people management skills.</li>
<li>Ability to navigate security protocols and develop risk management strategies for operations in Lebanon and Syria.</li>
<li>Solid experience of managing teams in a multi-cultural environment and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels.</li>
<li>Excellent interpersonal and relationship management skills and demonstrated ability in using these with internal and external stakeholders (partners, donors, host government etc.).</li>
<li>Demonstrated ability to manage budgets in complex humanitarian contexts.</li>
<li>Excellent written, oral and presentational communications skills.</li>
<li>Fluency in English and Arabic (written and spoken).</li>
<li>A team player but also willing and able to work with minimal supervision.</li>
<li>Ability to work under pressure and to deadlines.</li>
<li>Patient and pays high degree of attention to detail.</li>
<li>Understanding of, and empathy with, the role of the Catholic Church in development.</li>
<li>Ability and willingness to travel within and across countries (Lebanon and Syria) and internationally including travel to headquarters.</li>
</ul>
<h4>Other duties</h4>
<ul>
<li>Work collaboratively with colleagues across the Programme Impact & Learning, Humanitarian and Development, and Programme teams to deliver team objectives.</li>
<li>Undertake any other reasonable duties assigned by the line manager consistent with the nature and level of the post.</li>
</ul>
<h4>Safeguarding program participants - children & adults</h4>
<p>Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment including a global code of conduct which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives.</p>
<h4>Diversity and inclusion</h4>
<p>We welcome diverse applicants to join our inclusive workforce. Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.</p>
<h4>Benefits</h4>
<p>The job opportunity will be offered initially on a fixed term contract of two years and is based in Beirut, Lebanon (hybrid modality). Trócaire offers a competitive package of salary and benefits.</p></p><p></p>
SCOPE OF THE JOB
<br>
<br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store.
<br>
<br>KEY RESPONSIBILITIES
<br>
<br>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
<br>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.
<br>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies.
<br>Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty.
<br>Organize the stockroom related to the store to conserve high level of stock replenishment.
<br>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products.
<br>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.
<br>JOB REQUIREMENTS
<br>
<br>Education: High School Degree
<br>Experience: 0 to 1 year of experience in the sales field.
<br>Linguistic Skills: Advanced in English & Arabic, French is a plus.
<br>Computer Skills: Good knowledge in Ms. Office
SCOPE OF THE JOB
<br>
<br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store.
<br>
<br>KEY RESPONSIBILITIES
<br>
<br>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
<br>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.
<br>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies.
<br>Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty.
<br>Organize the stockroom related to the store to conserve high level of stock replenishment.
<br>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products.
<br>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.
<br>JOB REQUIREMENTS
<br>
<br>Education: High School Degree
<br>Experience: 0 to 1 year of experience in the sales field.
<br>Linguistic Skills: Advanced in English & Arabic, French is a plus.
<br>Computer Skills: Good knowledge in Ms. Office
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>SCOPE OF THE J</b>OB</p><p>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store.</p><p>KEY RESPONSIBILITIES</p><ul><li>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.</li><li>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.</li><li>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies.</li><li>Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty.</li><li>Organize the stockroom related to the store to conserve high level of stock replenishment.</li><li>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products.</li><li>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High School Degree</p><p>Experience: 0 to 1 year of experience in the sales field.</p><p>Linguistic Skills: Advanced in English & Arabic, French is a plus.</p><p>Computer Skills: Good knowledge in Ms. Office.</p><p></p></section>
A leading jewelry brand in Lebanon is seeking Sales Associate for its jewelry store in ABC Achrafieh.
<br>
<br>Job Role:
<br>• Greet customers as they arrive at the store / counter and ask them how they would like to be assisted
<br>• Listen to customers’ requirements closely and provide them with information on available pieces and sets.
<br>• Show customers their desired pieces and provide information such as setting types, stones and cuts.
<br>• Provide customers with information on prices and any associated discounts or deals.
<br>• Assist customers in making decisions to buy jewelry pieces or sets and suggest alternatives.
<br>• Lead customers through the buying process by boxing, wrapping and bagging their purchases
<br>• Provide pricing information according to weight (in cases of gold jewelry) and processing cash and credit card transactions.
<br>• Educate customers about warrantees and guarantees of sold pieces and ensure that all documentation is included with the bagged product
<br>• Arrange window displays on a regular basis and ensure that all displays are properly locked and secured
<br>• Ascertain that all pieces of jewelry are locked up in assigned storage palaces at the end of the day
<br>• Send out thank you notes to customers and keep them in the loop regarding new arrivals
<br>
<br>Requirements:
<br>- Bachelor graduate or equivalent preferred
<br>- AVAILABLE TO WORK VARIED SHIFTS, INCLUDING WEEKENDS AND HOLIDAYS
<p><b style="font-size: 11px;"><u>Key Responsibilities:</u></b></p> <p> <b>Purpose:</b> </p> <p>To ensure cash, commodity, food, livelihood, and sponsorship program compliance with WV global standards, donor regulations, sector best practices and audit recommendations.</p> <ul> <li>For establishing control mechanisms within the projects to ensure strict adherence to regulations.</li> <li>To work closely with all projects leads to build their capacity in meeting key global standards and audit regulations across their projects.</li> <li>To lead on Disaster Management Team (DMT), donor and response reporting across the portfolio, and to develop and standardize Standard Operating Procedures (SOPs) and reporting/budget templates across programs.</li> <li>To lead the design and rollout of digital systems that improve compliance, control and efficiency across the portfolio, and to conduct field monitoring and compliance spot-checks.</li> </ul> <p> </p> <p> <b>Handle Assessment and Risk Management</b>:</p> <ul> <li>Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio.</li> <li>Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations.</li> <li>Conduct review of proposal package to ensure compliance and consistency from an operational view.</li> <li>Support the Area Program Manager in the preparation of any budget proposal or budget redesign.</li> <li>Ensure the standardization of processes and SOPs across different areas.</li> <li>Lead the design and specification of digital systems and process-improvement initiatives to replace manual, error-prone workflows across programs, producing business case documentation and managing related demand requests through to delivery.</li> <li>Conduct field monitoring visits and physical inventory checks to verify on-the-ground compliance across the portfolio.</li> <li>Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review.</li> <li>Work Closely with Program Manager and Technical Specialist in identifying and setting relevant selection criteria for any upcoming projects.</li> <li>Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs,</li> <li>Monitors the implementation of audit recommendation and process improvements by different functions and ensures they are closed within 90 days.</li> <li>Assess the risk level of all upcoming projects that will form part of the portfolio at the project design stage. Participate in the design process identifying and suggesting mechanism of minimizing risk.</li> <li>Audit and analyse the portfolio budgets' transactions to ensure accuracy, reliability and completeness.</li> <li>Advise Project leads in the budget amendments/redesign process and review final products.</li> <li>Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure.</li> <li>Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations.</li> <li>Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance.</li> <li>In coordination with Area Program Manager and Technical specialist, attend sector meetings and any other meetings with donors or external parties.</li> <li>Act as Officer In Charge when needed and required (This imply financial authority and decision in consultation with the Director of Programs)</li> </ul> <p> </p> <p> <b>Handle Reporting and Documentation:</b> </p> <ul> <li>Lead on the Disaster Management Team (DMT) reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting.</li> <li>Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports.</li> <li>Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates.</li> <li>Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio.</li> <li>In close coordination with budget holder, ensure adequate financial control mechanisms are adhered to. Lead the budget vs actual review process monthly across all projects. Ensure all costs reconcile. Establish a clear procurement and financial expenditure tracking system at the portfolio level.</li> <li>Collect the monthly cash requests from budget holder and ensure their accuracy and reliability</li> <li>Lead the reporting on the Grant Health Tracker and ensure the reported items are accurate and reflect the actual progress of the projects.</li> <li>Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges.</li> </ul> <p> </p> <p> <b>Handle Staff Management:</b> </p> <ul> <li>Ensure all the project staff have an up-to-date job description and a performance agreement which are reviewed on a regular basis (at least twice per year);</li> <li>Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high quality deliverables.</li> <li>Establish and maintain a clear communication system with staff which allows for regular: a) progress tracking; b) task assignment; c)problem solving; d) on-the-job capacity building;</li> </ul> <p> </p> <p><br></p><ul> </ul> <p> </p> <p> <b>Minimum Requirements:</b> </p> <ul> <li>Minimum of 4 years of similar work experience in project/programme financial and compliance control, preferably in cash, commodities and food sectors.</li> <li>Experience in auditing grants (risk-based audit) </li> <li>Chartered accountant status;</li> <li>Bachelor s degree in accounting, Finance Management, Economics, Software Development or similar.</li> <li>Advanced computer literacy, especially in Microsoft Office and Excel, and a strong track record of driving process-improvement or digitization initiatives;</li> <li>Work experience in multi-functional teams of different cultural backgrounds</li> <li>Experience in auditing grants.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>
Main Tasks:
<br>A. Guest Services 1. Be the expert: Explain game operation or rules to guests and motivate them to play. 2. Be the Ambassador of Fun: Create an enjoyable play experience in our facility to encourage repeat visits. 3. Ensure all guests are greeted enthusiastically and all your team interact with guests positively and professionally. 4. Fills and sends all complaints related to the daily problems happened with guests and send it to the Supervisor for action. 5. Assist with the guest service exit-interview process as required and provide associates with immediate positive and negative feedback as a result of the interviews and correct any deficiencies immediately. 6. Keep professional records in the event of guest service deficiencies, complaints, or accidents. 7. Ensure the telephone is answered by all your team professionally.
<br>B. Staffing 1. Prepares the weekly schedule & section rotation of employees and send it to the Supervisor for approval. 2. Manages the Security and Stewarding team on site and assure productivity of work from their end. 3. Leads, manages & coaches team members. 4. Follows up concerning the induction program of new joiners and provides feedbacks accordingly. 5. Assist in team members’ performance evaluation by providing feedback. 6. Supports all staff during rush hours.
<br>C. Operations 1. Be a promoter: Promote marketing tools, packages and Cosmocity® features. 2. Fills the Daily Log book and End of day report & share it with the Supervisor. 3. In charge of filling the opening & closing procedures checklist to make sure that the floor is ready to host guests. 4. Prepares the Fond de Caisse and new cards before the shift.5. In charge of filling tickets, refilling Merchandisers machines, taking weekly counters, and finalizing all transfers.6.
<br>In charge of closing procedures & following up regarding the checklist.
<br>7. In charge of retrieving & preparing the transaction report and ensuring reconciliation between the system and cash money report on count.8. Prepares all reports related to EMP Sheet, POS Privilege, XD & Photo Booth Counter and submits them to the FM with clarifications.9. Knows how to handle responsibilities and submit reports to the line manager.10. Follows up on all administrative duties related to GSAs.11. Assists the line manager in ensuring that the team follows the Cosmocity® Operations and Personnel Manuals.
<br>D. Inventory Control1. Monitor merchandise inventory and assist in the re-order process (based on Par Level Sheet) and send it to the Supervisor for approval.2. Ensure that all merchandise is kept, stored, and presented according to safety standards and Cosmocity® presentation norms.3. Ensure that all deliveries to consumers are made within the earlier expiry date of the product.
<br>E. Facility Maintenance1. Ensure that all equipment is in excellent condition and notify management immediately of any deficiencies.2. Follow up on maintenance of the games and the game area.Perform minor repairs on various machines.3. Monitor the facility’s conformity with fire and safety regulations
<br>F. Financial1. Identify and communicate any accounting related issues to the line manager promptly.2. Count money in the cash drawer at the beginning of shifts to ensure that amounts are correct and assist in bank deposits.3. Receive and validate payments (cash, check, credit cards, vouchers, receipts, refunds, credits…).4. Receive the daily cash-out from cashiers, prepare the report and share it with the FM.• Understand the fundamental principles of Cosmofun’s Quality Policy and implement them for conformity to ISO 9001:2015 and ISO 45001:2018 requirements.• Be committed to the principle of continuous improvement in service quality, reliability, and guest service excellence.• Be aware of and conduct training on safety measures, incidents, emergency procedures, and communication procedures.• Be able to handle minor technical issues related to machines, manage minor incidents, and report them to the supervisor on duty.• Be aware of the evacuation plan according to the facility manual and Mall/Shopping Centre instructions.• Ensure store compliance including effective systems for: first aid, PPE, hazardous systems and dangerous goods management, licensing, induction support, and training needs development, reviews, and planning.• Ensure understanding of business operations and the hazards and risks involved.• Ensure that information regarding incidents, hazards, and risks is received and responded to in a timely manner
<br>Ensure established Quality and Health & Safety requirements are identified and controlled to prevent their unintended use and delivery.
<br>• Provide guest services in line with Cosmofun’s adopted Quality Policy to exceed their expectations and build their loyalty.• Help the team monitor the redemption/cashier area’s conformity to fire and safety regulations.
<br>Critical Competencies• Leadership skills• Decision making skills• Strong communication and interpersonal s
<p><strong>KEY RESPONSIBILITIES & DUTIES:</strong></p><p><strong>Strategic & Operational Leadership</strong></p><ul><li>Develop and implement departmental operational plans aligned with company objectives.</li><li>Translate project requirements into production and installation targets.</li><li>Set performance standards and KPIs for steel and aluminum operations.</li><li>Ensure coordination between workshop, site, engineering, and logistics functions.</li></ul><p><strong>Production, Fabrication & Installation Management</strong></p><ul><li>Plan, organize, and supervise steel and aluminum fabrication and installation activities.</li><li>Approve production schedules and resource allocation.</li><li>Ensure optimal utilization of manpower, machinery, and materials.</li><li>Monitor productivity and workflow efficiency.</li></ul><p><strong>Quality Management & Technical Control</strong></p><ul><li>Ensure compliance with approved drawings, specifications, and standards.</li><li>Enforce workmanship and finishing quality requirements.</li><li>Lead rectification and corrective action processes.</li><li>Support inspections and client approvals.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Lead technicians, supervisors, assistants, and laborers.</li><li>Approve training and development plans.</li><li>Conduct performance evaluations.</li><li>Enforce discipline and ethical conduct.</li><li>Build a performance-driven culture.</li></ul><p><strong>Asset, Equipment & Material Control</strong></p><ul><li>Oversee maintenance of machinery and fabrication equipment.</li><li>Ensure proper handling and storage of materials.</li><li>Monitor inventory usage and material losses.</li><li>Approve major equipment repair and replacement needs.</li></ul><p><strong>Financial & Cost Management</strong></p><ul><li>Prepare and manage departmental budgets.</li><li>Monitor production costs, wastage, and variances.</li><li>Implement cost-optimization initiatives.</li><li>Coordinate with Finance on cost reporting.</li></ul><p><strong>Coordination Reporting & Governance</strong></p><ul><li>Coordinate with Engineering, Projects, Procurement, and Logistics.</li><li>Participate in project planning and review meetings.</li><li>Prepare consolidated performance and cost reports.</li><li>Escalate major operational risks to management</li></ul><p><strong>Continuous Improvement & Innovation</strong></p><ul><li>Promote productivity and process improvement initiatives.</li><li>Introduce best practices in fabrication and installation.</li><li>Support technology and system upgrades.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Mechanical, Industrial, or related Engineering field (preferred).</li><li>Minimum 5-7 years experience in steel and aluminum fabrication.</li><li>At least 2-3 years in a supervisory or managerial role.</li><li>Proven experience in project delivery and team leadership.</li><li>Advanced knowledge of steel and aluminum fabrication systems.</li><li>Strong ability to interpret technical drawings and specifications.</li><li>Understanding of production planning and quality systems.</li><li>Knowledge of QHSE and ISO standards.</li><li>Familiarity with workshop machinery and tooling</li></ul>
<p>KEY RESPONSIBILITIES & DUTIES:</p><p>Strategic & Operational Leadership</p><ul><li>Develop and implement departmental operational plans aligned with company objectives.</li><li>Translate project requirements into production and installation targets.</li><li>Set performance standards and KPIs for steel and aluminum operations.</li><li>Ensure coordination between workshop, site, engineering, and logistics functions.</li></ul><p>Production, Fabrication & Installation Management</p><ul><li>Plan, organize, and supervise steel and aluminum fabrication and installation activities.</li><li>Approve production schedules and resource allocation.</li><li>Ensure optimal utilization of manpower, machinery, and materials.</li><li>Monitor productivity and workflow efficiency.</li></ul><p>Quality Management & Technical Control</p><ul><li>Ensure compliance with approved drawings, specifications, and standards.</li><li>Enforce workmanship and finishing quality requirements.</li><li>Lead rectification and corrective action processes.</li><li>Support inspections and client approvals.</li></ul><p>Team Leadership & Development</p><ul><li>Lead technicians, supervisors, assistants, and laborers.</li><li>Approve training and development plans.</li><li>Conduct performance evaluations.</li><li>Enforce discipline and ethical conduct.</li><li>Build a performance-driven culture.</li></ul><p>Asset, Equipment & Material Control</p><ul><li>Oversee maintenance of machinery and fabrication equipment.</li><li>Ensure proper handling and storage of materials.</li><li>Monitor inventory usage and material losses.</li><li>Approve major equipment repair and replacement needs.</li></ul><p>Financial & Cost Management</p><ul><li>Prepare and manage departmental budgets.</li><li>Monitor production costs, wastage, and variances.</li><li>Implement cost-optimization initiatives.</li><li>Coordinate with Finance on cost reporting.</li></ul><p>Coordination Reporting & Governance</p><ul><li>Coordinate with Engineering, Projects, Procurement, and Logistics.</li><li>Participate in project planning and review meetings.</li><li>Prepare consolidated performance and cost reports.</li><li>Escalate major operational risks to management</li></ul><p>Continuous Improvement & Innovation</p><ul><li>Promote productivity and process improvement initiatives.</li><li>Introduce best practices in fabrication and installation.</li><li>Support technology and system upgrades.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred).</li><li>Minimum 5 7 years experience in steel and aluminum fabrication.</li><li>At least 2 3 years in a supervisory or managerial role.</li><li>Proven experience in project delivery and team leadership.</li><li>Advanced knowledge of steel and aluminum fabrication systems.</li><li>Strong ability to interpret technical drawings and specifications.</li><li>Understanding of production planning and quality systems.</li><li>Knowledge of QHSE and ISO standards.</li><li>Familiarity with workshop machinery and tooling</li></ul>
<p><strong>KEY RESPONSIBILITIES & DUTIES:</strong></p><p><strong>Strategic & Operational Leadership</strong></p><ul><li>Develop and implement departmental operational plans aligned with company objectives.</li><li>Translate project requirements into production and installation targets.</li><li>Set performance standards and KPIs for steel and aluminum operations.</li><li>Ensure coordination between workshop, site, engineering, and logistics functions.</li></ul><p><strong>Production, Fabrication & Installation Management</strong></p><ul><li>Plan, organize, and supervise steel and aluminum fabrication and installation activities.</li><li>Approve production schedules and resource allocation.</li><li>Ensure optimal utilization of manpower, machinery, and materials.</li><li>Monitor productivity and workflow efficiency.</li></ul><p><strong>Quality Management & Technical Control</strong></p><ul><li>Ensure compliance with approved drawings, specifications, and standards.</li><li>Enforce workmanship and finishing quality requirements.</li><li>Lead rectification and corrective action processes.</li><li>Support inspections and client approvals.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Lead technicians, supervisors, assistants, and laborers.</li><li>Approve training and development plans.</li><li>Conduct performance evaluations.</li><li>Enforce discipline and ethical conduct.</li><li>Build a performance-driven culture.</li></ul><p><strong>Asset, Equipment & Material Control</strong></p><ul><li>Oversee maintenance of machinery and fabrication equipment.</li><li>Ensure proper handling and storage of materials.</li><li>Monitor inventory usage and material losses.</li><li>Approve major equipment repair and replacement needs.</li></ul><p><strong>Financial & Cost Management</strong></p><ul><li>Prepare and manage departmental budgets.</li><li>Monitor production costs, wastage, and variances.</li><li>Implement cost-optimization initiatives.</li><li>Coordinate with Finance on cost reporting.</li></ul><p><strong>Coordination Reporting & Governance</strong></p><ul><li>Coordinate with Engineering, Projects, Procurement, and Logistics.</li><li>Participate in project planning and review meetings.</li><li>Prepare consolidated performance and cost reports.</li><li>Escalate major operational risks to management</li></ul><p><strong>Continuous Improvement & Innovation</strong></p><ul><li>Promote productivity and process improvement initiatives.</li><li>Introduce best practices in fabrication and installation.</li><li>Support technology and system upgrades.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Mechanical, Industrial, or related Engineering field (preferred).</li><li>Minimum 5-7 years experience in steel and aluminum fabrication.</li><li>At least 2-3 years in a supervisory or managerial role.</li><li>Proven experience in project delivery and team leadership.</li><li>Advanced knowledge of steel and aluminum fabrication systems.</li><li>Strong ability to interpret technical drawings and specifications.</li><li>Understanding of production planning and quality systems.</li><li>Knowledge of QHSE and ISO standards.</li><li>Familiarity with workshop machinery and tooling</li></ul>
<p><strong>KEY RESPONSIBILITIES & DUTIES:</strong></p><p><strong>Strategic & Operational Leadership</strong></p><ul><li>Develop and implement departmental operational plans aligned with company objectives.</li><li>Translate project requirements into production and installation targets.</li><li>Set performance standards and KPIs for steel and aluminum operations.</li><li>Ensure coordination between workshop, site, engineering, and logistics functions.</li></ul><p><strong>Production, Fabrication & Installation Management</strong></p><ul><li>Plan, organize, and supervise steel and aluminum fabrication and installation activities.</li><li>Approve production schedules and resource allocation.</li><li>Ensure optimal utilization of manpower, machinery, and materials.</li><li>Monitor productivity and workflow efficiency.</li></ul><p><strong>Quality Management & Technical Control</strong></p><ul><li>Ensure compliance with approved drawings, specifications, and standards.</li><li>Enforce workmanship and finishing quality requirements.</li><li>Lead rectification and corrective action processes.</li><li>Support inspections and client approvals.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Lead technicians, supervisors, assistants, and laborers.</li><li>Approve training and development plans.</li><li>Conduct performance evaluations.</li><li>Enforce discipline and ethical conduct.</li><li>Build a performance-driven culture.</li></ul><p><strong>Asset, Equipment & Material Control</strong></p><ul><li>Oversee maintenance of machinery and fabrication equipment.</li><li>Ensure proper handling and storage of materials.</li><li>Monitor inventory usage and material losses.</li><li>Approve major equipment repair and replacement needs.</li></ul><p><strong>Financial & Cost Management</strong></p><ul><li>Prepare and manage departmental budgets.</li><li>Monitor production costs, wastage, and variances.</li><li>Implement cost-optimization initiatives.</li><li>Coordinate with Finance on cost reporting.</li></ul><p><strong>Coordination Reporting & Governance</strong></p><ul><li>Coordinate with Engineering, Projects, Procurement, and Logistics.</li><li>Participate in project planning and review meetings.</li><li>Prepare consolidated performance and cost reports.</li><li>Escalate major operational risks to management</li></ul><p><strong>Continuous Improvement & Innovation</strong></p><ul><li>Promote productivity and process improvement initiatives.</li><li>Introduce best practices in fabrication and installation.</li><li>Support technology and system upgrades.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Mechanical, Industrial, or related Engineering field (preferred).</li><li>Minimum 5-7 years experience in steel and aluminum fabrication.</li><li>At least 2-3 years in a supervisory or managerial role.</li><li>Proven experience in project delivery and team leadership.</li><li>Advanced knowledge of steel and aluminum fabrication systems.</li><li>Strong ability to interpret technical drawings and specifications.</li><li>Understanding of production planning and quality systems.</li><li>Knowledge of QHSE and ISO standards.</li><li>Familiarity with workshop machinery and tooling</li></ul>