Head Pastry Jobs - Beirut Lebanon
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<p>The Senior Marketing Executive is responsible for leading Natgaz Sidaco s marketing and branding activities to enhance brand visibility, support business growth, and strengthen the company's market presence through effective communication, digital marketing, and promotional initiatives.</p><p><strong>Main Duties:</strong></p><p><strong>Branding & Corporate Identity</strong></p><ul><li>Maintain and monitor corporate branding across fleet assets, filling stations, signage, facilities, and marketing collateral.</li><li>Coordinate the production and distribution of branded materials, including business cards, brochures, stationery, and promotional items.</li><li>Ensure compliance with corporate brand standards across all company assets.</li></ul><p><strong>Digital Marketing & Content Management</strong></p><ul><li>Plan, execute, and optimize digital marketing campaigns across social media and digital platforms.</li><li>Develop marketing content, creative briefs, and promotional materials for both online and offline channels.</li><li>Manage website content updates and produce multimedia content, including reels and training videos.</li></ul><p><strong>Mobile Application & Customer Engagement</strong></p><ul><li>Oversee the company mobile application and coordinate enhancements with external technology providers.</li><li>Manage customer inquiries and engagement through social media and digital platforms.</li></ul><p><strong>Vendor & Stakeholder Coordination</strong></p><ul><li>Liaise with agencies, designers, suppliers, and service providers to ensure timely delivery of marketing and branding projects.</li><li>Coordinate with Procurement and Finance on purchase requests, orders, invoices, and payments.</li></ul><p><strong>Promotional Campaigns & Internal Marketing Support</strong></p><ul><li>Coordinate promotional campaigns, point-of-sale branding, and marketing activations.</li><li>Develop marketing materials and visual content to support internal departments and business objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li>Minimum 5 years of experience in marketing, branding, communications, or a related field.</li><li>Experience in digital marketing and social media management.</li></ul><p><strong>Technical knowledge, skills & abilities required:</strong></p><ul><li>Strong understanding of branding, corporate communications, and marketing strategy.</li><li>Proficiency in Microsoft Office and digital marketing tools.</li></ul><p><strong>Soft skills required</strong></p><ul><li>Leadership</li><li>Strategic Thinking</li><li>Communication Skills</li><li>Creativity</li><li>Project Management</li><li>Problem Solving</li><li>Time Management</li><li>Relationship Management</li></ul>
We are seeking a dependable and organized Storekeeper to manage the receipt, storage, and issuance of construction materials, tools, equipment, and supplies. The Storekeeper will maintain accurate inventory records, ensure proper stock levels, and support site operations by providing timely and efficient material management.
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<br>Responsibilities
<br>Receive, inspect, and verify incoming materials, equipment, and supplies against purchase orders and delivery notes.
<br>Store materials safely and systematically to ensure easy identification and retrieval.
<br>Issue materials, tools, and equipment to site personnel based on approved requests.
<br>Maintain accurate inventory records and update stock movements in the inventory management system.
<br>Conduct regular stock counts and periodic physical inventory audits.
<br>Monitor inventory levels and notify the Procurement department of low-stock or reorder requirements.
<br>Ensure proper labeling, handling, and storage of materials to prevent damage, loss, or deterioration.
<br>Prepare daily, weekly, and monthly inventory and stock movement reports.
<br>Coordinate with Procurement, Warehouse, and Site Engineers regarding material deliveries and requirements.
<br>Track and maintain records of tools and equipment issued to employees and subcontractors.
<br>Ensure compliance with company policies, safety regulations, and warehouse procedures.
<br>Investigate and report inventory discrepancies, damaged goods, or shortages.
<br>Maintain a clean, organized, and safe storage area.
<br>Assist with year-end inventory and internal or external audits.
<br>Perform other related duties as assigned by management.
<br>Qualifications
<br>Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
<br>2–5 years of experience as a Storekeeper, Warehouse Assistant, or Inventory Controller, preferably in the construction industry.
<br>Knowledge of inventory management principles and warehouse operations.
<br>Experience using ERP or inventory management systems.
<br>Proficiency in Microsoft Excel and MS Office.
<br>Strong organizational and record-keeping skills.
<br>High attention to detail and accuracy.
<br>Good communication and teamwork skills.
<br>Ability to work under pressure and handle multiple priorities
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<br>*???? URGENT HIRING: ???? ???? FOR THE LARGEST & #1 SECURITY COMPANY IN LEBANON ????*
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<br>*Locations:* Jdeideh / Bauchrieh / Jall El Dib / Dbayeh
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're Hiring: Compounding Supervisor AMATOURY 114 Lead our Bulk manufacturing team for the 114 & Ibiza brands.</p><p >BS in Chemistry/Biochemistry/Process Engineering required. GMP/ISO knowledge a plus, ~1 year experience preferred.</p><p >Responsibilities include coordinating production batch schedules, setting and tracking department objectives, supervising and coaching the compounding team, liaising with purchasing, R&D, and warehouse on raw material needs, performing preliminary QC on semi-finished products, calibrating production instruments, and maintaining GMP/ISO compliance and area cleanliness. We're looking for someone with strong organizational and communication skills and the ability to analyze data and propose practical solutions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
• University graduate with a degree in Logistics Management, Business Management or any related field.
<br>• A minimum of 2 to 3 years relevant experience, preferably in an international operating environment
<br>• Sound understanding of Logistics systems and procedures
<br>• Well-developed professional Logistics knowledge and expertise in own area
<br>• Thorough knowledge of relevant local transportation laws and regulations
<br>• Fluent in English and Arabic. French is a plus
<br>• Good understanding of fast moving goods business environment
<br>• Good communication skills – written and verbal
<br>• Ability to work both independently and as part of a team
<br>• Report writing skills
<br>• Organized and systematic even under pressure
<br>• Ability to maintain strict confidentiality of departmental issues and documentation
Needed a Marketing& Sales Specialist for a Lebanese Children’s Publishing House In Jnah.
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<br>Responsibilities:
<br>-Developing a feasible marketing and sales strategy.
<br>-Developing and applying social media Strategy.
<br>-Communicating with customers: Prices, terms and conditions of sales programs.
<br>-Communicating with schools: making visits and necessary follow up.
<br>-Organizing list of key people and establishments.
<br>-Organizing attractive activities for children.
<br>-Communicating openly, solving problems proactively and offering creative ideas.
<br>-Contributing to the total effectiveness of the department.
<br>-Assisting in preparing all Marketing Materials (Emailing Campaigns, Newsletters,…)
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<br>Desired Skills and qualifications:
<br>-Must be self-motivated, self-driven professional individual.
<br>-Strong Command of English and Arabic
<br>-Excellent communication & Negotiation skills
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<br>???? To Apply:
<br>Please send your CV to recruiting@alhadaekgroup.com and mention the required job title "Marketing&Sales Specialist” in the subject line
Responsibilities / Duties
<br>I - Accounts Payable
<br>• Code, verify purchase invoices, purchase orders, and all necessary documents related to purchasing; ensure all vendor invoices are correctly applied (track related expenses or item charges such as freight, transportation, etc.).
<br>• Update vendor files by collecting legal data from procurement department; check and request the necessary financial certificates (VAT or MOF) to complete file and ensure proper recording in system.
<br>• Ensure timely disbursement of funds and credit facility with supply chain.
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<br>Credit & Payment
<br>• Research and assist in establishing credit limits for new vendors.
<br>• Track payables and make payment calls, emails and all related coordination.
<br>• Enter debits/credits; resolve billing/payment discrepancies and work with other departments to ensure timely rebilling.
<br>• Reconcile payables on a monthly basis with supporting documents (statement of account from vendor).
<br>• Prepare payment documents with supporting documentation and submit to management.
<br>• Reconcile payables on a quarterly basis with supporting documents (statement of account from vendor) and deliver to superior with all necessary clarifications.
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<br>II - General Accounting
<br>• Reconcile payments executed with Senior and Treasurer to avoid errors on a weekly basis.
<br>• Prepare weekly report to be updated accordingly and submitted to higher management (transfers/payment cash).
<br>• Compile information and prepare spreadsheets to assist Controller; audit stock and asset verification on ground and any needed internal and external statement preparations.
<br>• Maintain proper filing for the above tasks, clear and accessible to colleagues in accounting.
<br>• Track company obligations and deadlines.
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<br>Qualifications and Skills
<br>Education / Experience
<br>• Associate's degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
<br>• One or two years related experience and/or training.
<br>Specific Knowledge, Skills, Licenses, Certifications
<br>• Excellent written and oral communications skills.
<br>• Ability to effectively present information in one-on-one and small group situations to vendors, clients, and other employees.
<br>• Excellent mathematical skills; ability to compute rate, ratio, and percent and to draw and interpret bar graphs a plus.
<br>• Excellent organization skills
Role Purpose:
<br>Ensures full availability of company products. Maintains proper presentation & merchandising of all brands
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<br>Key Accountabilities
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<br>• Maintain the interest of the company as a priority, and ensure extreme integrity and honesty in dealing with customers, colleagues, and superiors
<br>• Establishing and maintaining good working relationship with Key Account’s staff, floor as well as warehouse staff
<br>• Ensures the proper implementation of contractual shelf shares as per company’s agreement with key accounts
<br>• Implements plano-grams as per company’s guidelines
<br>• Monitors continuously the stock level in the outlet and coordinates the replenishment with his direct superior
<br>• Have a thorough up-to-date knowledge of all the products within the company portfolio
<br>• Have a thorough and up-to-date knowledge of competitive products and activities in the market
<br>• Monitor the expiry dates of FDC products submit bi-monthly reports
<br>• Ensure visibility, inviting appearance, & cleanliness of our products
<br>• Managing shelf spaces in the most beneficial way
<br>• Strictly adhere to the company operational policies and regulations while performing the tasks: Such as HR policies (working hours/No less than 80% of the time in the field, leave the office no later than 9:30 am, general appearance and dress code), Finance policies, meetings, and reporting
<br>• Prepares, daily, a merchandize report and submits it to Merchandising. The report will include outlets visited, activities performed, price compliance and competitive information
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<br>Qualifications:
<br>• Intermediate
<br>Experience
<br>• None
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<br>Skills and Knowledge
<br>• Languages: Arabic and English Level 1
<br>• Computer: None
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<br>Competencies
<br>• Leading and Deciding
<br>• Deciding and Initiating Action
<br>• Leading and Supervising
<br>• Supporting and Cooperating
<br>• Working with People
<br>• Adhering to Principles and Values
<br>• Interacting and Presenting
<br>• Relating and Networking
<br>• Persuading and Influencing
<br>• Presenting and Communicating Information
<br>• Analysing and Interpreting
<br>• Writing and Reporting
<br>• Applying Expertise and Technology
<br>• Analysing
<br>• Creating and Conceptualising
<br>• Learning and Researching
<br>• Creating and Innovating
<br>• Formulating Strategies and Concepts
<br>• Organising and Executing
<br>• Planning and Organising
<br>• Delivering Results and Meeting Customer Expectations
<br>• Following Instructions and Procedures
<br>• Adapting and Coping
<br>• Adapting and Responding to Change
<br>• Coping with Pressure and Setbacks
<br>• Enterprising and Performing
<br>• Achieving Personal Work Goals and Objectives
<br>• Entrepreneurial and Commercial Thinking
<p>1 . Supervises daily processing schedules and production orders, work procedures, and duty assignments.</p><p>2. Directs and coordinates production, processing, and distribution.</p><p>3. Prepares and maintains production reports.</p><p>4. Assists in developing and implementing production tracking, analyzing production, quality, maintenance, or other operational reports, to detect production problems.</p><p>5. Assists in setting and monitoring product standards, examining samples of raw products and directing testing during processing, to ensure finished products are of prescribed quality.</p><p>6. Assists in inventory and cost control programs assigned by management.</p><p>7. Oversees multiple-shift operations of the ready to eat products: processing/production department.</p><p>8. Assists in managing all production personnel, including training, development and performance management of all production employees.</p><p>9. Assists in developing and maintaining all production schedules and assists in determining the staffing levels required to support planned production.</p><p>10. Monitors raw material and packaging inventories to ensure adequate supply and freshness (rotation) to support production requirements.</p><p>11. Identifies opportunities for enhanced cost reduction, yield optimization, operational safety, and quality improvements.</p><p>12. Maintains a visible presence on the plant floor to monitor machine operations and provide technical guidance during all production and sanitation phases.</p><p>13. Comply with all Global Foods standards and regulations.</p><p>14. Checks on employees' appearance I Hygiene.</p><p>15. Checks on Orders of Raw Materials and to check Raw Materials availability</p><p>16. Checks On equipment (cleanliness, condition and in good working condition).</p><p>17. Check "Produce Orders" invoices</p><p>18. Supervises dispatching: double checks orders during the dispatching process.</p><p>19. Leads and promotes the Food Safety Culture by ensuring full compliance with food safety, quality, hygiene, GMP, HACCP, BRC, and company standards. Acts as a role model for the production team, ensuring all employees understand and follow food safety requirements, immediately addresses non-conformities, reinforces best practices through coaching and training, and takes ownership of maintaining a safe, compliant, and audit-ready production environment always.</p><p>20. Fills in data to complete production report (production sheets).</p>
Responsibilities
<br>1 . Supervises daily processing schedules and production orders, work procedures, and duty assignments.
<br>2. Directs and coordinates production, processing, and distribution.
<br>3. Prepares and maintains production reports.
<br>4. Assists in developing and implementing production tracking, analyzing production, quality, maintenance, or other operational reports, to detect production problems.
<br>5. Assists in setting and monitoring product standards, examining samples of raw products and directing testing during processing, to ensure finished products are of prescribed quality.
<br>6. Assists in inventory and cost control programs assigned by management.
<br>7. Oversees multiple-shift operations of the ready to eat products: processing/production department.
<br>8. Assists in managing all production personnel, including training, development and performance management of all production employees.
<br>9. Assists in developing and maintaining all production schedules and assists in determining the staffing levels required to support planned production.
<br>10. Monitors raw material and packaging inventories to ensure adequate supply and freshness (rotation) to support production requirements.
<br>11. Identifies opportunities for enhanced cost reduction, yield optimization, operational safety, and quality improvements.
<br>12. Maintains a visible presence on the plant floor to monitor machine operations and provide technical guidance during all production and sanitation phases.
<br>13. Comply with all Global Foods standards and regulations.
<br>14. Checks on employees' appearance I Hygiene.
<br>15. Checks on Orders of Raw Materials and to check Raw Materials availability
<br>16. Checks On equipment (cleanliness, condition and in good working condition).
<br>17. Check "Produce Orders" invoices
<br>18. Supervises dispatching: double checks orders during the dispatching process.
<br>19. Leads and promotes the Food Safety Culture by ensuring full compliance with food safety, quality, hygiene, GMP, HACCP, BRC, and company standards. Acts as a role model for the production team, ensuring all employees understand and follow food safety requirements, immediately addresses non-conformities, reinforces best practices through coaching and training, and takes ownership of maintaining a safe, compliant, and audit-ready production environment always.
<br>20. Fills in data to complete production report (production sheets)
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<br>الشمال
<br> البقاع
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<br>بيروت ممكن موتو
<br>ابت بالدولار + عمولة + بنزين
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<br>
<br>لبناني الجنسية
Handle purchasing activities from local and foreign suppliers and ensure that purchased items are both cost-efficient and of high quality.
<br>- Maintain positive and efficient supplier relations
<br>- Research and evaluate prospective suppliers
<br>- Evaluate supply options and review available records
<br>- Plan for the timely purchase of products, services and supplies according to the company’s needs
<br> - Receive all purchasing needs and requests from the different departments of the company
<br>- Collaborate with key internal stakeholders to ensure clarity of the specifications and expectations
<br>- Negotiate purchase terms and conditions with suppliers to optimize the transactions
<br>- Follow up on orders and ensure timely delivery
<br>- Check that all purchases comply with department’s requests and company’s standards
<br>- Issue and maintain accurate purchase records and reports including cost analysis, tracking of the purchasing operation and supplier information
<br>- Coordinate with inventory control to determine and monitor inventory needs
<br>- Report regularly to supervisor on execution challenges, supplier’s service, market indicators, etc
Job Overview
<br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads.
<br>
<br>Key Responsibilities
<br>1. Front Desk & Visitor Management
<br>• Welcome and greet visitors in a professional and friendly manner.
<br>• Guide visitors to relevant floors, elevators, or meeting areas.
<br>• Ensure visitor comfort while waiting (water, assistance, etc.).
<br>• Notify employees of visitor arrivals and ensure prompt attendance.
<br>
<br>2. Call Handling & Communication
<br>• Answer incoming calls professionally and direct them to the correct department.
<br>• Take accurate messages and ensure timely follow-up.
<br>• Act as a communication link between tenants, internal teams, and service providers.
<br>
<br>3. Tenant Support & Relations
<br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests.
<br>• Handle tenant concerns with empathy and professionalism.
<br>• Follow up on escalated or complex issues with internal departments.
<br>• Conduct regular tenant check-ins and gather feedback.
<br>• Support community activities and events to ensure a seamless tenant experience.
<br>
<br>4. Service Ticket & Request Coordination
<br>• Manage service tickets submitted through the BDD application.
<br>• Track, document, and follow up on all tickets until closure.
<br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions.
<br>• For requests requiring quotations:
<br>o Obtain and share quotations.
<br>o Follow up on approvals.
<br>o Confirm completion of works.
<br>• Prepare weekly ticketing and tenant support reports.
<br>
<br>5. Facility & Service Provider Coordination (Support Role)
<br>• Support the monitoring of cleaning, maintenance, security, and valet teams.
<br>• Report service issues, incidents, and operational risks.
<br>• Follow up on corrective actions with service providers.
<br>• Support inspections and quality checks when requested.
<br>
<br>6. Administrative & Internal Support
<br>• Support Accounting with:
<br>o Receiving invoices and documents.
<br>o Coordinating messenger deliveries.
<br>o Handling petty cash reports and invoice sharing.
<br>• Support HR with:
<br>o Internal event coordination.
<br>o Uniform records.
<br>o Expat papers follow-up.
<br>o Proxies for messengers.
<br>o Employee birthday visuals (Canva).
<br>
<br>7. Office & Facilities Administration
<br>• Manage kitchen supplies, snack bar, and stationery.
<br>• Monitor inventory and submit replenishment requests.
<br>• Ensure shared spaces are clean and report issues.
<br>• Conduct basic office checks and report damages.
<br>• Scan and maintain maintenance contracts.
<br>
<br>8. Access Cards & Connectivity Support
<br>• Coordinate access card requests with IT and BDD.
<br>• Report lost or faulty cards.
<br>• Support tenants with Ogero landline and internet connectivity processes.
<br>
<br>9. Messenger & Delivery Coordination
<br>• Distribute tasks fairly among messengers.
<br>• Track deliveries using the messenger tracking sheet.
<br>
<br>Required Skills & Qualifications
<br>• Diploma or Bachelor’s degree in Business Administration or related field.
<br>• 1–3 years of experience in reception, admin, or customer service roles.
<br>• Strong communication and interpersonal skills.
<br>• High attention to detail and organization.
<br>• Ability to multitask and follow up on tasks.
<br>• Basic knowledge of MS Office and ticketing systems.
<br>• Customer-focused and solution-oriented mindset
Job Overview
<br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads.
<br>
<br>Key Responsibilities
<br>1. Front Desk & Visitor Management
<br>• Welcome and greet visitors in a professional and friendly manner.
<br>• Guide visitors to relevant floors, elevators, or meeting areas.
<br>• Ensure visitor comfort while waiting (water, assistance, etc.).
<br>• Notify employees of visitor arrivals and ensure prompt attendance.
<br>
<br>2. Call Handling & Communication
<br>• Answer incoming calls professionally and direct them to the correct department.
<br>• Take accurate messages and ensure timely follow-up.
<br>• Act as a communication link between tenants, internal teams, and service providers.
<br>
<br>3. Tenant Support & Relations
<br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests.
<br>• Handle tenant concerns with empathy and professionalism.
<br>• Follow up on escalated or complex issues with internal departments.
<br>• Conduct regular tenant check-ins and gather feedback.
<br>• Support community activities and events to ensure a seamless tenant experience.
<br>
<br>4. Service Ticket & Request Coordination
<br>• Manage service tickets submitted through the BDD application.
<br>• Track, document, and follow up on all tickets until closure.
<br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions.
<br>• For requests requiring quotations:
<br>o Obtain and share quotations.
<br>o Follow up on approvals.
<br>o Confirm completion of works.
<br>• Prepare weekly ticketing and tenant support reports.
<br>
<br>5. Facility & Service Provider Coordination (Support Role)
<br>• Support the monitoring of cleaning, maintenance, security, and valet teams.
<br>• Report service issues, incidents, and operational risks.
<br>• Follow up on corrective actions with service providers.
<br>• Support inspections and quality checks when requested.
<br>
<br>6. Administrative & Internal Support
<br>• Support Accounting with:
<br>o Receiving invoices and documents.
<br>o Coordinating messenger deliveries.
<br>o Handling petty cash reports and invoice sharing.
<br>• Support HR with:
<br>o Internal event coordination.
<br>o Uniform records.
<br>o Expat papers follow-up.
<br>o Proxies for messengers.
<br>o Employee birthday visuals (Canva).
<br>
<br>7. Office & Facilities Administration
<br>• Manage kitchen supplies, snack bar, and stationery.
<br>• Monitor inventory and submit replenishment requests.
<br>• Ensure shared spaces are clean and report issues.
<br>• Conduct basic office checks and report damages.
<br>• Scan and maintain maintenance contracts.
<br>
<br>8. Access Cards & Connectivity Support
<br>• Coordinate access card requests with IT and BDD.
<br>• Report lost or faulty cards.
<br>• Support tenants with Ogero landline and internet connectivity processes.
<br>
<br>9. Messenger & Delivery Coordination
<br>• Distribute tasks fairly among messengers.
<br>• Track deliveries using the messenger tracking sheet.
<br>
<br>Required Skills & Qualifications
<br>• Diploma or Bachelor’s degree in Business Administration or related field.
<br>• 1–3 years of experience in reception, admin, or customer service roles.
<br>• Strong communication and interpersonal skills.
<br>• High attention to detail and organization.
<br>• Ability to multitask and follow up on tasks.
<br>• Basic knowledge of MS Office and ticketing systems.
<br>• Customer-focused and solution-oriented mindset
GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Customer Service Coordinator who will handle the administrative certification process related to all international medical claims and to the different products and services at Health Services department.
<br>
<br>Duties & Responsibilities:
<br>
<br> Supports international partners by providing their inbound adherents with the requested services in a timely manner including: access to the GlobeMed local networks, arranging medical evacuations and repatriations, arranging medial and travel assistance services.
<br> Supports GlobeMed operations by providing their outbound adherents with the requested services in a timely manner including: access to the GlobeMed international networks, support with cross border claims, arranging medical evacuations and repatriations, arranging medial and travel assistance services.
<br> File and report IHS claims experience; Create international provider on IHS portal and Manage claim on IHS portal
<br> Following up with customers to ensure service was delivered and address their needs.
<br> Coordinate and following up with GlobeMed departments to ensure services are delivered within acceptable timeframes and quality levels.
<br> Provides information to IHS customers about GlobeMed local and international provider networks as well as products and service offerings.
<br> Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
<br> Maintains case records by updating case information
<br>
<br>Qualifications
<br>
<br>Education:
<br>
<br>Bachelor’s degree in Nursing.
<br>
<br>Experience/Knowledge:
<br>
<br> Basic computer literacy with the ability and willingness to learn and develop knowledge of healthcare insurance and TPA operations.
<br> Previous experience in customer service, call center, healthcare, or a similar service-oriented environment is an advantage.
<br>
<br>Technical Skills/Competencies:
<br>
<br> Customer Orientation: Strong customer-focused approach with the ability to understand and respond to customer needs.
<br> Communication: Professional, empathetic, and patient when dealing with customers, members, and providers.
<br> Phone Skills: Clear and effective communication in a customer service environment.
<br> Attention to Detail: Accurate and meticulous when handling customer information and requests.
<br> Organization: Ability to manage multiple tasks while maintaining service quality and accuracy.
<br> Adaptability & Flexibility: Ability to handle different situations and work schedules based on business requirements.
<br> Language: Fluent in spoken English & Arabic, and French is a plus
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel. The job of Front Office Agent is executed satisfactorily when: Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice. Handle all front office cashiers transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float. Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints. Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests. Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities. Possess a working knowledge of the room reservation procedures. Maintain the neatness of his/her working area. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Nationality: Lebanese</p><p>Education: Hospitality Management or related field</p><p>Experience: Minimum of one year experience in a customer service position</p><p>Languages: Local language excellent oral and written skills (as applicable)</p><p>English good oral and written skills</p><p>Additional language - beneficial</p><p>Competencies:</p><ul><li>Operational knowledge of front desk operations</li><li>Luxury Hotel Experiences</li><li>Communication skills</li><li>Brief knowledge of hotel operations & Computer systems</li><li>Knowledge in Microsoft Office (Word, Excel and PowerPoint)</li><li>Knowledge of Opera</li></ul><p></p></section>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p>
<h4>What you'll do</h4>
<ul>
<li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li>
<li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li>
<li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li>
<li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li>
<li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li>
<li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li>
<li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li>
<li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li>
<li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li>
</ul>
<h4>Requirements</h4>
<h4>What we're looking for</h4>
<ul>
<li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li>
<li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li>
<li>Strong problem-solving instincts and comfort navigating ambiguity</li>
<li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li>
<li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li>
<li>Highly organized, with the ability to manage multiple open cases simultaneously</li>
<li>A customer-first mindset paired with the judgment to know when to escalate</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li>
<li>Experience supporting software partners (ISVs) rather than just end consumers</li>
<li>Exposure to healthcare, legal, or professional services verticals</li>
</ul></p><p></p>
Job Purpose: Welcomes visitors and callers, provides assistance, and directs them to the appropriate person or department.
<br>
<br>Responsibilities:
<br>• Welcome and assist visitors in a friendly and professional manner.
<br>• Answer, and direct incoming phone calls.
<br>• Respond to emails, inquiries, and general requests promptly.
<br>• Receives and distributes courier.
<br>• Dispatches local & international courier: Keeps register per day per address, follows up on couriers and drivers.
<br>• Controls and orders stationery and office supplies needed.
<br>• Update Tree Ad & Print magazines database (Addresses, contact details)
<br>• Perform other administrative duties as assigned.
<br>• Maintain an organized and professional reception area.
<br>
<br>Job Qualifications:
<br>• 1-2 years of experience in the same role
<br>• BS in Business Administration or equivalent
<br>• Fluent in English & Arabic
<br>• Computer Literate
<br>• Presentable
<br>
<br>Key Competencies and skills:
<br>
<br>• Exceptional written and oral communication skills
<br>• Good organizational and time Management skills
<br>• Honesty and reliability
<br>• Attention to details
<br>• Flexibility and adaptability
<br>
<br>Work Hours:
<br>From Monday to Friday, from 9:00am till 5:30pm
Education : Bachelor Degree in Administration or Logistics
<br>
<br>Experience : 1- 2 years exp in handing same position
<br>
<br>Job Description :
<br>
<br>Ensure compliance with department policies & procedures.
<br>Schedule and dispatch couriers’ team to complete deliveries and pick-ups. Update couriers schedule and routes.
<br> Plan and execute courier route assignments based on workforce availability.
<br> Maintain record of mileage, fuel used, repairs made and other delivery-related expense Monitor courier’s locations based on the GPS mapping system and assign tasks accordingly.
<br>Prepare and update daily work and run schedules.
<br> Provide the accounting and sales departments with an updated collection status of some dues and the remittance of FedEx supplies to clients.
<br> Arrange for necessary repairs in order to restore service and schedules.
<br> Coordinate with couriers to ensure timely response to dispatch requests.
<br>Assist couriers with on-road challenges and locating addresses.
<br>Develop strong and professional working relationship with couriers.
<br> Prepare the inbound manifest data.
<br>Check DEX shipments prior to couriers’ departure from the station.
<br> Ensure a proper scanning and labeling of the outbound shipments.
<br>Check the status of the packages laying at the warehouse after courier’s departure. Act as backup for data entry/ OPS team
SEA SKY SERVICES SARL
<br>Job Description — Operations & Documentation Specialist
<br>Beirut, Lebanon | Full Time
<br>________________________________________
<br>
<br>POSITION OVERVIEW
<br>
<br>Sea Sky Services SARL is a Lebanese freight forwarding since 1995 and customs clearing company operating since 1929. The Operations & Documentation Specialist manages day-to-day shipment files and handles all freight documentation across sea and air freight operations.
<br>• Department: Operations
<br>• Location: Rmeil, Beirut, Lebanon
<br>• Experience: Minimum 1-3 years
<br>• Software: Odoo ERP (advantage)
<br>
<br>________________________________________
<br>
<br>KEY RESPONSIBILITIES
<br>
<br>• Verify HBL against MBL and House AWB against Master AWB
<br>• Check manifests, EUR1, and related shipping documents
<br>• Review shipping documents: Invoice, Packing List, and related certificates
<br>• Handle cross-trade shipment documentation
<br>• Submit shipping instructions to carriers and shipping lines
<br>• Communicate with carriers, shipping lines, and overseas agents
<br>• Liaise with customs brokers and customs agents
<br>• Follow up on vessel and flight schedules
<br>• Coordinate delivery and trucking
<br>• Manage and update shipment files on Odoo ERP
<br>
<br>________________________________________
<br>
<br>REQUIREMENTS
<br>
<br>• Minimum 1-3 years of experience in freight forwarding operations
<br>• Minimum 1-3 years of hands-on experience in sea and air freight documentation
<br>• Strong knowledge of import and export procedures
<br>• Familiarity with customs documentation and clearance processes
<br>• Proficiency in Odoo is a strong advantage
<br>• Based in Lebanon
<br>
<br>________________________________________