Information Systems Jobs in Lebanon
2712 Jobs Found
<p><h4>Company description</h4>
<p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p>
<p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p>
<p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our academies designed to sharpen your skills</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities</li>
</ul>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Lead and oversee all food & beverage operations, including restaurants, bars, banquets & room service</li>
<li>Develop and implement strategies to maximize revenue, profitability, and guest satisfaction</li>
<li>Ensure exceptional service quality and consistent dining experiences across all outlets</li>
<li>Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs</li>
<li>Work closely with the executive chef and department leaders to develop innovative menus, promotions, and guest experiences</li>
<li>Ensure compliance with food safety, hygiene, health, and sanitation regulations</li>
<li>Analyze business performance and identify opportunities to improve productivity and operational efficiency</li>
<li>Build and maintain strong relationships with guests, suppliers, and business partners</li>
<li>Recruit, train, coach, and develop the food & beverage team, fostering a culture of excellence, collaboration, and continuous improvement</li>
<li>Ensure all food & beverage operations comply with company policies and local regulatory requirements</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in hospitality management, hotel management, business administration, or a related field</li>
<li>Minimum 8–10 years of progressive food & beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry</li>
<li>Experience in a luxury or internationally recognized hotel brand is preferred</li>
<li>Strong knowledge of restaurant, bar, banquet, and catering operations</li>
<li>Proven experience in financial management, budgeting, cost control, and revenue optimization</li>
<li>Excellent leadership, communication, interpersonal, and decision-making skills</li>
<li>Strong understanding of food safety standards, HACCP principles, and local health regulations</li>
<li>Proficiency in Microsoft Office and hotel management systems</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p>
<p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p>
<p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our academies designed to sharpen your skills</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities</li>
</ul>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Lead and oversee all People & Culture operations, ensuring alignment with Accor values, policies, and business objectives.</li>
<li>Develop and implement people strategies that support organizational growth and operational excellence.</li>
<li>Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives.</li>
<li>Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing.</li>
<li>Ensure compliance with local labor laws, company policies, and statutory requirements.</li>
<li>Oversee performance management, compensation and benefits, employee relations, and disciplinary processes.</li>
<li>Develop and monitor the annual People & Culture budget.</li>
<li>Partner with department leaders to identify workforce needs and support business performance.</li>
<li>Lead learning and development initiatives to enhance employee capability and career growth.</li>
<li>Maintain accurate employee records, HR metrics, and management reports.</li>
<li>Coach and mentor the People & Culture team while promoting a culture of continuous improvement.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li>
<li>A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage.</li>
<li>Minimum 8–10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry.</li>
<li>Previous experience with Accor or an international hotel brand is preferred.</li>
<li>Strong knowledge of labour law, HR best practices, and employee relations.</li>
<li>Proven leadership, communication, coaching, and change management skills.</li>
<li>Proficiency in HR systems and Microsoft Office applications.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all People & Culture operations, ensuring alignment with Accor values, policies, and business objectives.</li><li>Develop and implement people strategies that support organizational growth and operational excellence.</li><li>Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives.</li><li>Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing.</li><li>Ensure compliance with local labor laws, company policies, and statutory requirements.</li><li>Oversee performance management, compensation and benefits, employee relations, and disciplinary processes.</li><li>Develop and monitor the annual People & Culture budget.</li><li>Partner with department leaders to identify workforce needs and support business performance.</li><li>Lead learning and development initiatives to enhance employee capability and career growth.</li><li>Maintain accurate employee records, HR metrics, and management reports.</li><li>Coach and mentor the People & Culture team while promoting a culture of continuous improvement.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li><li>A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage.</li><li>Minimum 8–10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Previous experience with Accor or an international hotel brand is preferred.</li><li>Strong knowledge of Labour Law, HR best practices, and employee relations.</li><li>Proven leadership, communication, coaching, and change management skills.</li><li>Proficiency in HR systems and Microsoft Office applications.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Data:</p><p>Job Title: HVAC Sales Engineer</p><p>Department: Sales</p><p>Relationship</p><p>Reporting to: Managing Partners</p><p>Liaison: Internal: Managing Partners, Sales Engineers, Application Engineer, Sales Team, Procurement, Accounting, Warehouse, Operations</p><p>External: Customers, Consultants, Contractors, Developers, Owners rep., Public sector parties, Installers, Maintenance team, competitors</p><p>Basic Function:</p><p>To achieve the sales and receivables targets set by the sales Engineer and the company with specified Gross Margin contribution in line with the company s policies for meeting the company business requirements.</p><p>Key Performance Areas:</p><p>Sales Functions:</p><p>To scan the market within assigned territories for identifying and developing customers relationships and generating sales</p><p>To respond to customers enquiries on time with the right selection of products which meet the customers technical requirement and offering a tailor-made solution</p><p>To make proper selection of materials as per projects / customers requirements and get necessary approvals from the Management</p><p>To follow up quotations with technical and commercial support to insure placing orders and following up until goods are delivered to destinations</p><p>To provide the management with competitions information about their products and markets to adjust the sales strategy accordingly</p><p>To Collect Receivables relative to the executed sales and deliveries of materials as per agreed payment terms</p><p>Customers Relationship:</p><p>To visit and market the products at the consultants with technical and commercial presentations to answer all questions relative to the acceptability of the products and their nomination for commercial projects</p><p>To commercialize the Products at customers premises to ensure that sales deals are closed</p><p>To answer effectively to customers calls and inquiries with exquisite pleasance and professionalism within acceptable time frame</p><p>To ensure continuous follow up and personal conduct with all customers to enhance customers satisfaction and increase the sales volume</p><p>To attend and solve promptly customers complaints within an acceptable time frame</p><p>Office Management:</p><p>To compute and promptly update all leads, opportunities & customers in the ERP system for proper follow up</p><p>To process the quotations and orders in the ERP as per the nature of the job. When necessary, coordinate with Management for initiating procurement of items/goods from Suppliers</p><p>To be responsible for accurate preparation of all documents such as quotations, sales orders, delivery forms, invoices, receipts etc.</p><p>To coordinate with Suppliers of materials in terms of Technical Compliance of their products and Services with the market / projects requirements</p><p>To maintain adequate sales and receivables closing ratio as per company s practices</p><p>To follow up and to be accountable for pending receivables from customers</p><p>To coordinate with customers and warehouse for accurate delivery of materials</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications: Bachelors Degree in Mechanical Engineering</p><p>Personal Details Around 25 35 years</p><p>Knowledge: Thorough knowledge and Experience in Electro-mechanical products focus on HVAC systems, selections, designs and applications, Pumps, Plumbing and the Lebanese market including Consultants, Contractors, Developers, Traders.</p><p>Skills: 3 to 7 years relevant experience</p><p>Excellent communication and inter-personal skills, a team-player, excellent negotiations and computer skills, good behavior, well mannered, pleasing and strong personality</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster.<br> As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.<br> Why This Role Matters We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.<br> Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster.<br> The technology is only one part of the challenge.<br> The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.<br> As a Senior Product Designer, you'll help define what that future looks like.<br> You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background.<br> Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.<br> This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.<br> What You'll DoDesign experiences that make AI feel trustworthy You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene.<br> Success means customers feel empowered by AI rather than uncertain about it.<br> Turn complex problems into intuitive workflows Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control.<br> You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.<br> Raise the quality bar across the product You'll contribute polished, thoughtful design work that improves the overall quality of the platform.<br> From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.<br> Help customers adopt AI faster The best AI capabilities create no value if users don't trust them enough to use them.<br> You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.<br> Design for Arabic-first enterprise users You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.<br> Build systems, not just screens You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases.<br> We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.<br> Use research to inform decisions You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior.<br> We care about evidence and outcomes more than opinions.<br> Elevate the people around you We believe great design teams improve together.<br> You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.<br> The Challenges You'll Tackle Some of the questions you'll be helping us answer include: How do users remain in control when AI can act independently?<br> When should an AI agent ask for approval versus acting autonomously?<br> How do we communicate uncertainty, confidence, and reasoning without overwhelming users?<br> How do we design graceful recovery experiences when AI gets things wrong?<br> How do we reduce cognitive load instead of simply moving it elsewhere?<br> How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?<br> How do we create AI experiences that feel equally natural in Arabic and English?<br> These are not solved problems.<br> You'll help define the answers.<br> Who You Are You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.<br> You likely bring: 5+ years of experience designing B2B SaaS or enterprise software products.<br> A portfolio that demonstrates strong product thinking, not just attractive interfaces.<br> We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.<br> Strong UX and interaction design skills.<br> You naturally think through workflows, states, edge cases, and user behavior.<br> Excellent visual design craft.<br> You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.<br> Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.<br> Experience conducting or contributing meaningfully to user research and usability testing.<br> The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.<br> Comfort operating in ambiguity.<br> You can take loosely defined challenges and create clarity, structure, and momentum.<br> Strong communication skills.<br> You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.<br> Beyond experience, you'll thrive here if: You're curious and continuously learning.<br> You seek feedback and give it constructively.<br> You care more about solving customer problems than protecting your ideas.<br> You're comfortable taking ownership and moving work forward without waiting for perfect instructions.<br> You enjoy collaborating with people who challenge your thinking and raise your standards.<br> You measure success by the impact your work creates, not just the volume of work produced.<br> Bonus Points While not required, we'd be particularly excited if you have experience with: AI products, copilots, agents, or autonomous systems.<br> Designing experiences that communicate AI confidence, reasoning, and uncertainty.<br> RTL and Arabic-first product design.<br> Design systems and platform-scale design thinking.<br> Responsible AI, explainability, or AI ethics principles.<br> SaaS businesses serving enterprise customers in the Middle East.<br> What You Can Expect From Us At Lucidya, designers are not here to make screens look better after decisions have already been made.<br> You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.<br> You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.<br> What the Hiring Process Will Look Like 1.<br> Introductory Conversation 2.<br> Hiring Manager Interview 3.<br> Practical Design Exercise - Case study A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.<br> 4. Final Conversations 5.<br> Culture Fit / Offer Stage</span> </div>
<p>BACKGROUND Lebanon stands at a pivotal juncture in its governance and reform trajectory. Despite years of overlapping crises, the country has made landmark progress in building an integrity and anti-corruption framework. This includes the adoption and partial implementation of the National Anti-Corruption Strategy , the establishment of the National Anti-Corruption Commission (NACC), and major legislative reforms concerning access to information, illicit enrichment, whistleblower protection, asset declaration, and public procurement. These milestones have laid the groundwork for the most coherent accountability architecture in Lebanon s recent history. However, these achievements remain fragile amid a deep economic collapse, weakened institutions, and eroded public trust. While the strategic and legal frameworks are largely in place, implementation and enforcement mechanisms remain underdeveloped, and coordination among oversight institutions remains limited. The evaluation of the National Anti-Corruption Strategy highlighted the urgent need to consolidate progress by operationalizing national mechanisms, strengthening institutional capacities, and embedding corruption-risk management practices across public institutions. In this context, the Integrity in ACTion Project was established with the objective of improving the implementation of an institutionalized and targeted approach to preventing and combating corruption. This will be achieved through improved coordination, operationalized oversight, enhanced preventive and enforcement mechanisms, and institutionalized integrity and risk-management practices, thereby advancing transparency, accountability, and public trust. The Project is designed to achieve this objective through the following three outputs: Output 1: Institutional capacities to coordinate, monitor, and evaluate the National Anti-Corruption Strategy are strengthened and operationalized through participatory and inclusive mechanisms. Output 2: Legal frameworks and oversight institutions for preventing and combating corruption are strengthened and effectively operationalized. Output 3: Sectoral Corruption Risk Management mechanisms and integrity systems are strengthened across key public sectors. Building on the progress achieved by the Integrity in ACTion Project across all outputs, UNDP is seeking to contract a Stakeholders Content Development and Management Consultant. The Consultant will support the planning and implementation of communication and visibility activities for the National Anti-Corruption Strategy , the National Anti-Corruption Commission, and Sectoral Corruption Risk Management initiatives. This will include developing clear communication materials, digital and media content, and public awareness products. SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK Under the general supervision of the UNDP Integrity in ACTion Project Manager, the Stakeholders Content Development and Management Consultant will be responsible for the following: Task 1: Communication Support for the National Anti-Corruption Strategy • Support the development and implementation of communication and visibility activities related to the National Anti-Corruption Strategy , including its launch and follow-up activities. • Prepare clear and accessible communication materials presenting the Strategy s priorities, activities, results, and reform messages to different audiences. • Support the organization, documentation, and visibility of consultations, workshops, launch events, and public awareness activities related to the Strategy. Task 2: Communication Support for the National Anti-Corruption Commission • Support the Commission s institutional, digital, and media communications, including social media, website content, news items, and public information materials. • Prepare biweekly media round-ups and periodically review social media and website performance, audience engagement, reach, and interaction, with recommendations for improvement. • Support the development of consistent communication tools, success stories, and capacity-building activities for NACC staff and volunteers. Task 3: Communication Support for Sectoral Corruption Risk Management • Support the communication and visibility of Sectoral Corruption Risk Management activities, results, institutional reforms, and lessons learned. • Prepare communication materials that translate technical achievements into accessible messages, stories, and digital content. • Support the organization, documentation, and communication of related meetings, workshops, training sessions, and public events. EXPECTED OUTPUTS AND DELIVERABLES The Consultant is expected to complete the tasks and activities outlined above. The total duration of the assignment shall not exceed four months, with a maximum of 10 working days per month. INSTITUTIONAL ARRANGEMENTS The designated Project Manager or institutional focal points will be responsible for the day-to-day management of the contract. • UNDP will provide the Consultant with all necessary project-related materials in a timely, thorough, and transparent manner. UNDP will also provide the necessary clarifications and facilitate the completion of the work. • Daily transportation between the Consultant s home and office shall be covered by the Consultant s own means. The Consultant shall rely on their own means of communication and transportation. • Title rights, copyrights, and all other rights of any nature relating to materials produced under the provisions of these Terms of Reference shall be vested exclusively in UNDP. UNDP shall retain full ownership of the activity and its final products. • Any public reference to the activity, including through social media, must clearly acknowledge UNDP s ownership. Any public appearance related to the activity must also be coordinated with and approved by UNDP.</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in communication, economics, social sciences, law, political science, international affairs or any related field.</p><p>Minimum six (6) years of experience in strategic content development, digital communications management, and institutional visibility within anti-corruption, governance, public administration, or development-related contexts.</p><p>Fluent in English and Arabic.</p>
<p><br></p><p>The Public Health Unit (PHU) at IOM supports national and local health systems in Lebanon through the implementation of public health interventions, emergency preparedness and response, disease surveillance, community outreach, health promotion, border health, and health system strengthening activities. PHU works in close coordination with the Ministry of Public Health (MoPH) Lebanon, health sector partners, UN agencies, NGOs, health facilities, implementing partners, and other relevant stakeholders to support continuity of essential health services, strengthen preparedness and response capacities, and enhance access to healthcare services for vulnerable and affected populations across Lebanon. PHU activities target vulnerable and crisis-affected populations, including migrants, displaced persons, refugees, and underserved communities. Under its various programmes, PHU supports communicable disease prevention and control, including Tuberculosis, HIV, and outbreak-prone diseases; community-based surveillance; referral and linkage to care; border health activities; emergency health response; and field-level monitoring of public health risks in shelters, communities, points of entry, and supported health facilities. Within this context, the consultant will support field verification, activity follow-up, monitoring of implementation progress, data collection, documentation, and reporting related to PHU interventions. The consultant will also contribute to strengthening the quality, timeliness, accountability, and operational follow-up of field implementation through the submission of structured field monitoring reports, identification of operational gaps and challenges, and support to follow-up actions under the guidance and supervision of the National Project Officer. The consultancy is deliverable-based, with payment and performance linked to the timely submission of agreed field monitoring outputs, reports, verification activities, and documentation in line with monthly workplans approved by the supervisor.</p><p>Organizational Department / Unit to which the Consultant is contributing</p><p>Public Health Unit (PHU), IOM Lebanon</p><p><b>Required Qualifications and Experience</b></p><p>Education</p><p>High school diploma with at least four years of relevant professional experience; or, Bachelor s degree in a health-related field (preferably Medicine, Nursing, Public Health, or other health-related disciplines) from an accredited academic institution with a minimum of two years of relevant professional experience.</p><p>Experience</p><p>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</p><p>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</p><p>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage</p><p>Experience in field implementation, community outreach, health promotion, public health surveillance, referral follow-up, or humanitarian health programming.</p><p>Experience in monitoring, verification, data quality assurance, compliance monitoring, programme reporting or health information management is an advantage.</p><p>Languages</p><p>For this consultancy, fluency in English and Arabic is required. Knowledge of French or other UN languages is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Travel required</p><p>Field visits required</p><p>Required Competencies</p><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><p>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p><p>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Courage : Demonstrates willingness to take a stand on issues of importance.</p><p>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies behavioural indicators</p><p>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</p><p>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p><p>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma with at least four years of relevant professional experience; or, Bachelor s degree in a health-related field (preferably Medicine, Nursing, Public Health, or other health-related disciplines) from an accredited academic institution with a minimum of two years of relevant professional experience.</li><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</li><li>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage</li><li>Experience in field implementation, community outreach, health promotion, public health surveillance, referral follow-up, or humanitarian health programming.</li><li>Experience in monitoring, verification, data quality assurance, compliance monitoring, programme reporting or health information management is an advantage.</li><li>Fluency in English and Arabic is required. Knowledge of French or other UN languages is an advantage.</li></ul>
<span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Role Purpose</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >As a Contact Centre Advisor at DHL, you will be the first point of contact for customers, delivering exceptional service by handling inquiries, resolving issues, arranging for shipments bookings, and supporting shipment tracking by offering logistics support. You'll play a vital role in maintaining DHL’s reputation for reliability, speed, and customer satisfaction.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" >Key </span><span class="wbrSpan" >Responsibiliti</span><span class="wbrSpanSimple" >es</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > </span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Respond to customer queries via phone calls, E-mail, chat and Social Media tools in a timely, professional, and friendly manner.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > </span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Demonstrate good knowledge information about DHL’s products, services, delivery timelines, pricing and Terms and Conditions.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Track shipments and assist customers with delivery issues, delays, or complaints and Claims as First Time Resolution type.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Resolve customer complaints efficiently and escalate critical cases to the Backline Team.</span></span><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > </span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Process Quotes, Bookings & Service Queries.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Maintain up-to-date knowledge of DHL services, systems, and operational procedures.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > </span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Log customer interactions in designated tools and systems.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" >Work </span><span class="wbrSpan" >collaborativel</span><span class="wbrSpanSimple" >y with operations, and Gateway teams to resolve service issues related to delivery and customs.</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" >Adhere to company policies, including data protection and </span><span class="wbrSpan" >confidentialit</span><span class="wbrSpanSimple" >y standards.</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Carrying out tasks assigned by the direct manager</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Achieving call Quality score 90%</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Supporting department in revenue generation (Sales Leads, Upselling TDX and Optional VAS).</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" >CS Excellence Scorecard / Key Performance Indicators </span><span class="wbrSpan" >(KPIs)/Busines</span><span class="wbrSpanSimple" >s Insights</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrSpanSimple" > * Contribute effectively to achieve monthly Front-Line Team KPIs (Available in CS KPIs & Attribute Business document) and achieve individual Key objectives within the role. (shared </span><span class="wbrSpan" >individually).</span><span class="wbrSpanSimple" ></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Following CS process Map in handled requests.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Key Skills & Competencies</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Problem Solving: Proactive in identifying and resolving issues under pressure.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrSpanSimple" > * Customer Orientation: Committed to meeting customer needs and building lasting </span><span class="wbrSpan" >relationships.</span><span class="wbrSpanSimple" ></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Planning and Organizing: Capable of managing multiple tasks and meeting critical deadlines.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Decision Making: Takes timely and effective decisions to exceed customer expectations.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Results Orientation: Focused on achieving measurable results aligned with business goals.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" > * Teamwork: Works </span><span class="wbrSpan" >collaborativel</span><span class="wbrSpanSimple" >y to achieve team objectives.</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" > * A</span><span class="wbrSpan" >ccountability:</span><span class="wbrSpanSimple" > Acts responsibly, maintains </span><span class="wbrSpan" >professionalis</span><span class="wbrSpanSimple" >m, and meets commitments.</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" > * </span><span class="wbrSpan" >Self-Managemen</span><span class="wbrSpanSimple" >t: Stays calm, controlled, and positive under pressure.</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" > * </span><span class="wbrSpan" >Communication:</span><span class="wbrSpanSimple" > Excellent written and verbal communication skills.</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Demonstrating Active Leadership attributes. </span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Demonstrating & maintaining positive behaviour towards colleagues and customers.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Attention to Detail: Delivers thorough and accurate work consistently.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" >Qualifications & Experience</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" > * Diploma or equivalent educational </span><span class="wbrSpan" >qualification.</span><span class="wbrSpanSimple" > Preferred University degree.</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Strong verbal and written English communication skills.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Typing speed of at least 25 WPM.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Strong negotiation, conflict resolution, and interpersonal skills.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Resilience and ability to work under pressure.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" ><span class="wbrContainer" ><span class="wbrSpanSimple" > * Proven </span><span class="wbrSpan" >problem-solvin</span><span class="wbrSpanSimple" >g ability and attention to detail.</span></span></span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Experience in the logistics or service industry is an addition.</span></span><br IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_BrText_RichWbr TIN_display_BrText_BrInnerSpan" data-iswidget="1" IBM Plex Sans"; font-size: 12px; color: rgb(0, 28, 67); margin: 0px; outline: 0px;"><span class="TIN_display_RichText" data-iswidget="1" > * Previous call center experience is preferable.</span></span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Finalized chapters related to governance, institutional, legal, and MEA within the national environmental strategies, action plans, and other technical outputs developed under the four interconnected projects.<br> Work Location<br>Home based- part time<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Organizational Setting, Purpose, and Objective: The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The Regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. This consultancy is part of four projects in Kuwait, each with its respective objective. These projects will be implemented by UNEP’s Regional Office for West Asia in close coordination and collaboration with the Kuwait Environment Public Authority (KEPA), 1- National Environmental Strategy and Action Plan. 2- National Strategic Plan to Combat Desertification. 3- Waste Management Monitoring System and KPIs. 4- National Environment Data Management Strategy and Plan. 1-National Environmental Strategy and Action Plan (NESAP) project aims to develop a comprehensive strategy for Kuwait, addressing key environmental challenges and aligning with Kuwait’s Vision 2040 and global sustainability targets. It involves creating a strategy based on the environmental opportunities and challenges outlined in the State of the Environment Report (SOER), engaging stakeholders to contribute to the framework, and establishing clear, measurable goals and priorities. 2-National Strategic Plan to Combat Desertification project aims to develop a comprehensive plan to address desertification, land degradation, and drought in Kuwait, in alignment with the UNCCD 2018–2030 strategic framework. The project involves assessing the status of land degradation in Kuwait, setting clear and measurable strategic objectives tailored to national circumstances, and creating a detailed national plan to combat desertification. Stakeholder consultations will be conducted to ensure a collaborative approach and to finalize the strategic plan. 3-Waste Management Monitoring System and KPIs Project aims to contribute to the Kuwait Environment Public Authority (KEPA) of Kuwait in developing a monitoring framework and digital dashboard to track and assess the progress of the Kuwait National Waste Management Strategy 2040 (KNWMS2040) towards achieving sustainable waste management goals. Key achievements include creating a comprehensive monitoring framework, developing a user-friendly digital dashboard for real-time insights, engaging stakeholders in the framework and dashboard development, integrating data with existing platforms like EMISK for continuous reporting, and providing training to ensure operational efficiency. 4-National Environment Data Management Strategy and Plan Project aims to develop and implement a comprehensive national plan for environmental data management in Kuwait. This project focuses on ensuring systematic and periodic sharing of data across government entities, enhancing transparency, and supporting informed decision-making based on accurate and reliable environmental data. Key achievements include creating a robust infrastructure for environmental data management, ensuring transparency and sustainability in data exchange, and developing technical capabilities to monitor environmental performance. The UNEP Regional Office for West Asia would like to recruit a well-qualified consultant to coordinate the implementation of the projects outlined above. The consultant will provide technical drafting, review and quality assurance of national strategies and project outputs related to environmental governance, legal and institutional frameworks, and Multilateral Environmental Agreements (MEAs), ensuring their technical quality, legal feasibility, institutional coherence, and alignment with Kuwait’s national commitments and frameworks. This consultant will report to the Regional Coordinator in charge of managing the projects. 2.Duties and Responsibilities: Under the direct supervision of the designated Programme Management Officer, at UNEP ROWA, the selected consultant will carry-out, inter alia, the following duties and responsibilities for each of the four projects detailed above: 1.Development and Review of Governance, and Legal and Institutional Frameworks and Multilateral Environmental Agreements (MEAs) •In coordination with the Project Management Unit, prepare, review and finalize governance, institutional and legal chapters and related technical content for the national strategies, action plans and other project outputs developed under the four projects, as required. •Develop and refine governance architectures, institutional arrangements, implementation mechanisms, coordination structures and implementation responsibilities to Collaborate effective implementation of project outputs. •Cooperate to the development and finalization of English and Arabic versions of project outputs, ensuring consistency of technical content, terminology, and messaging across both languages. •Assess and strengthen legal, regulatory and institutional frameworks, identifying reforms and measures required to facilitate implementation. •Ensure governance provisions relating to compliance, enforcement, inspection and environmental governance are technically sound and aligned with Kuwait's institutional framework, UNEP guidance and international good practice. •Integrate technical comments and stakeholder feedback into successive drafts and participate in technical discussions with UNEP, KEPA and relevant experts to validate the review, validation and finalization of governance-related outputs. •Prepare, review and finalize chapters relating to Multilateral Environmental Agreements (MEAs) and associated technical content for the national strategies, action plans and other project outputs developed under the four projects, as required. •Ensure technical accuracy and consistency with Kuwait's obligations under relevant multilateral environmental agreements and alignment with UNEP guidance and international environmental governance principles. •Review and strengthen proposed institutional arrangements for national coordination, implementation, reporting and inter-agency cooperation related to MEA implementation. •Ensure consistency between MEA commitments, governance arrangements, implementation frameworks, monitoring systems and reporting requirements across project outputs. •Integrate technical comments and stakeholder feedback into successive drafts and participate in technical discussions with UNEP, KEPA and relevant experts to validate the review, validation and finalization of MEA-related outputs. Deliverables: •D1: Draft Governance, Institutional, and Multilateral Environmental Agreements (MEAs) Package, including draft governance, institutional, and legal chapters, draft MEA chapters, and associated technical inputs prepared for the national strategies, action plans, and other project outputs developed under the four projects. •D2: Final Governance, Institutional, and Multilateral Environmental Agreements (MEAs) Package, including finalized governance, institutional and legal chapters, finalized MEA chapters, and associated technical inputs incorporated into the national strategies, action plans and other project outputs developed under the four projects, reflecting technical reviews and comments received from UNEP, KEPA and relevant stakeholders.<br> Qualifications/special skills<br>Advanced degree (master’s or higher) in environmental law, environmental governance, public policy, international environmental law, sustainable development, or another closely related field. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. PHD degree is also desirable A minimum of 5 years of progressively responsible professional experience in environmental governance, environmental law, institutional development, public policy, or implementation of Multilateral Environmental Agreements (MEAs) is required Demonstrated experience in the preparation, drafting and/or technical review of national environmental strategies, action plans, legal or policy frameworks is required Proven experience working with environmental governance frameworks, institutional arrangements, and legal and regulatory systems related to environmental management is required Experience supporting implementation of, or reporting under, Multilateral Environmental Agreements, including familiarity with relevant international environmental governance processes is required Knowledge of the environmental work in the West Asia region is desirable. Excellent communication and stakeholder management skills is required. Ability to work independently is required.<br> Languages<br>Fluency in written and spoken English and Arabic is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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Consultancy on Financing for Development: Domestic Resource Mobilization and Curbing Leakages
Information Technology
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>1- Deliverable 1: A high-dimensional analytical matrix capturing structural proximity and relatedness across the production universe, serving as an interactive-visual network diagnostic asset to identify diversification-linked financing opportunities and associated exposure to illicit financial flow risks. 2- Deliverable 2: Apply data-driven models to prioritize products and sectors based on national capability structures. The deliverable will include a technical note identifying strategically linked products, feasible diversification pathways, financing opportunities, and potential finance entry points, while applying rigorous filters to exclude spurious, non-productive, or phantom investment-driven linkages. 3- Deliverable 3: A diagnostic report identifying high-potential product pathways while highlighting sectors structurally vulnerable to illicit financial flows. 4- Deliverable 4: A Python-based Inter-sectoral Structural Coefficients framework that transforms raw bilateral investment statistics into a standardized long-panel dataset for gravity-model analysis and detection of disguised flows. 5- Deliverable 5: A sector and product clustering matrix-based industries and products with similar production structures, supplier dependencies, and capability requirements. 6- Deliverable 6: Excel file and summary report assessing cluster-level production values, priority manufacturing ecosystems, high-value product groups, and opportunities for industrial upgrading and investment targeting. 7- Deliverable 7: Revised summary report incorporating FfD comments. 8- Deliverable 8: An econometric modeling framework to assess structural feasibility, upgrading potential, and capability spillovers across interconnected products and sectors. 9- Deliverable 9: Revised output (deliverable 7) incorporating FfD comments 10- Deliverable 10: Excel file and summary report assessing and synthesizing the outputs of the econometric models. 11- Other deliverables related to the tasks mentioned above as requested by the Hiring Manager including, but not limited to, graphs, charts, briefings, excel files, tables, etc.<br> Work Location<br>Remote<br> Expected duration<br>8 months<br> Duties and Responsibilities<br>Background ESCWA supports Arab countries in strengthening national and regional financing systems to accelerate progress toward the 2030 Agenda for sustainable development. Through an integrated approach that combines policy dialogue, analytical research, capacity-building, and digital innovation, ESCWA assists member States in mobilizing and managing financing across key sources, including domestic public resources, private investment, international development cooperation, trade and investment flows, and sustainable debt management. This work is aligned with global commitments, including the Seville Commitment, which underscores the importance of strengthening accountability and governance in financing development, as well as the mandates to address financing leakages as a key enabler of financing sustainable development. (paragraphs 29 (a) & (c), 28 (e), and 33 (a)). Central to this work is the conduct of detailed diagnostics of the financing for development landscape, analysing the various sources of financing available to address five major financing rifts that continue to impede sustainable development in the Arab region: financing insolvencies, financing inequalities, fiscal space constraints, funding shortfalls, and debt-financing overhangs. In response, ESCWA advances regional cooperation on domestic resource mobilization, integrated financing solutions, diversifying sources of revenues and addressing leakages related to illicit financial flows and investment distortions. These efforts are complemented by policy recommendations and practical tools to support governments in improving revenue mobilization and financing strategies. In parallel, ESCWA has developed a forward-looking digital financing ecosystem composed of analytical and AI-powered tools that enable governments assess financing gaps, improve spending efficiency, optimize public spending, address illicit financial flows, strengthen multiple aspects of their financing strategies, enhance policy targeting, accelerate progress towards the SDGs, and design integrated financing strategies aligned with national development priorities. This ecosystem has received recognition at multiple institutional levels and has been endorsed under the Seville Platform of Action and recognized by DESA as a scalable, real-life application that can be adapted and replicated across countries and regions. Within this context, ESCWA seeks a consultant to provide support in the implementation of various FfD activities as detailed below. Duties and Responsibilities 1- Map productive linkages across pilot country/countries’ production base and financing structure to identify sectoral interdependencies, financing bottlenecks, and opportunities for higher-value economic transformation. 2- Estimate latent financing-space linkages by combining prospective structural configurations, visualization tools, and empirical signals of capability-space adjacency to identify feasible pathways for economic diversification and financing mobilization for blended finance while addressing resource leakages. 3- Construct and align a high-dimensional proximity matrix across the production universe, integrating relevant product, sectoral, industrial, and financing classification systems to enable comparable mapping of productive and financing linkages, identify tax- and trade-based leakage channels, and detect unrealized or suboptimally realized productive potential. 4- Normalize and validate the matrix to ensure connectivity, consistency, and suitability for modelling and network diagnostics. 5- Develop a structural scoring framework to assess relative feasibility, productive accessibility, and strategic positioning of diversified commodity-linked financing opportunities, while identifying products and sectors exposed to illicit financial flow risks. 6- Design and implement a Python-based analytical framework to query, harmonize, and transform relevant investment datasets into a standardized panel, supporting downstream empirical analysis and the identification of potential anomalies in investment patterns. 7- Apply data-driven analytical methods to identify patterns, groupings and relationships across sectors and products based on selected structural and operational characteristics. 8- Integrate Product-level production indicators to assess economic trends, identify priority areas, and highlight sector-focused policy support. 9- Develop and apply econometric models to assess structural feasibility, between proximate products across inter-connected products and sectors. This includes: o Preparing panel dataset of products’ competitiveness and production indicators. o Integrating structural linkage and proximity matrices into the modelling framework. o Estimating econometric models to analyse the evolution of production and structural upgrading patterns. o Assessing productive feasibility and upgrading opportunities, across interconnected sectors and products. 10- Generate and assess alternative upgrading pathways based on econometric modelling results. 11- Other related tasks related to the deliverables below as requested by the Hiring Manager.<br> Qualifications/special skills<br>A master’s degree or equivalent in economics, finance, econometrics, business analytics, or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 1.5 years of professional work experience in analyzing macro-financing and industrial policy issues, particularly data-driven, microfinancing and econometric modeling, is required. One year of previous work experience in research, data analytics, and data analysis is required. One year of experience in research, data extraction or using statistical tools is required. Knowledge of STATA statistical package to process and analyze data is required. Knowledge of Python, machine learning techniques is required. Good knowledge of econometrics is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in both English and Arabic languages are required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b><span><span>Our Opportunity</span></span></b><br><br><span><span>We are seeking an experienced Senior Trainer – Open-Source Intelligence (OSINT), Digital Investigations & Analytical Tradecraft to design, develop, and deliver advanced training programmes for governmental, public-sector, security, investigative, and analytical professionals. </span></span><br><span><span>The successful candidate will strengthen participants’ capabilities in information collection, verification, analysis, reporting, and decision-making through practical, scenario-based training. The role may also include advisory and institutional capacity-development support aimed at strengthening analytical practices, workflows, and organizational capabilities.</span></span><br><br><span><span><b>You will</b></span></span><br></span><p><span><span><b>Training Design & Delivery</b><br></span></span></p><br><ul><li><span><span>Design and deliver advanced training programmes, workshops, simulations, and practical exercises.<br></span></span></li><li><span><span>Develop curricula, lesson plans, participant manuals, facilitator guides, presentations, and assessment tools.<br></span></span></li><li><span><span>Adapt content to different levels of participant expertise and institutional requirements.<br></span></span></li><li><span><span>Evaluate participant performance and learning outcomes.<br></span></span></li></ul><p><span><span><b>Technical Areas of Expertise</b><br></span></span></p><br><p><span><span>The trainer must be capable of delivering
training covering:<br></span></span></p><br><ul><li><span><span>Intelligence fundamentals, intelligence cycle, analytical workflows, and collection planning.<br></span></span></li><li><span><span>OSINT methodologies, source evaluation, verification, corroboration, and structured analytical techniques.<br></span></span></li><li><span><span>Online investigations, attribution methodologies, social media intelligence (SOCMINT), geolocation, chronolocation, and digital content verification.<br></span></span></li><li><span><span>Detection and analysis of misinformation, disinformation, influence operations, AI-generated content, and manipulated media.<br></span></span></li><li><span><span>Satellite imagery interpretation, GIS applications, aviation and maritime tracking, link analysis, network mapping, data visualization, and analytical reporting.<br></span></span></li><li><span><span>Intelligence reporting, briefing techniques, operational security (OPSEC), digital security, and ethical, legal, privacy, and human-rights considerations.<br></span></span></li><li><span><span>Integration of artificial intelligence tools into analytical and investigative workflows.<br></span></span></li></ul><p><span><span><b>Institutional Capacity Development</b><br></span></span></p><br><ul><li><span><span>Conduct training needs assessments and competency-gap analyses.<br></span></span></li><li><span><span>Support the development of analytical workflows, methodologies, SOPs, standards, and guidance documents.<br></span></span></li><li><span><span>Provide recommendations for sustainable capability development and knowledge-transfer mechanisms.<br></span></span></li><li><span><span>Deliver mentor, coach, and post-training advisory support where required.</span></span><br></li></ul><br><span>Requirements<span><span><b>To Be Successful in The Role You Will Need</b></span></span><br><br></span><ul><li><span><span><span><span>10+ years of professional experience in OSINT, intelligence analysis, investigations, law enforcement, military intelligence, national security, digital investigations, or related fields.</span></span></span></span></li><li><span><span><span><span>Proven experience designing and delivering training programmes for governmental, public-sector, security-sector, law-enforcement, military, intelligence, or investigative audiences.</span></span></span></span></li><li><span><span><span><span>Native or near-native proficiency in Arabic and professional proficiency in English.</span></span></span></span></li><li><span><span><span><span>Demonstrated expertise in intelligence analysis, digital investigations, verification methodologies, geolocation, and SOCMINT.</span></span></span></span></li><li><span><span><span><span>Practical experience using GIS platforms, satellite imagery tools, link-analysis software, investigative technologies, and AI-enabled analytical tools.</span></span></span></span></li><li><span><span><span><span>Experience conducting training needs assessments and translating findings into training curricula and learning objectives.</span></span></span></span></li><li><span><span><span><span>Experience developing training materials, participant manuals, facilitator guides, SOPs, analytical guidance documents, or institutional capacity-development products.</span></span></span></span></li><li><span><span><span><span>Strong facilitation, presentation, curriculum-development, mentoring, and adult-learning skills.</span></span></span></span></li><li><span><span><span><span>Demonstrated understanding of legal, ethical, privacy, and human-rights considerations relevant to OSINT and digital investigations.</span></span></span></span><br></li></ul><p><span><span><b>Preferred Qualifications</b><br></span></span></p><br><ul><li><span><span>Experience working with international law-enforcement, intelligence, security, investigative, or multilateral organizations.<br></span></span></li><li><span><span>Previous experience with INTERPOL, Europol, UNODC, NATO, police academies, military academies, or similar institutions.<br></span></span></li><li><span><span>Experience delivering training in the MENA region.<br></span></span></li><li><span><span>Familiarity with Arabic-, English-, and French-language information environments.<br></span></span></li><li><span><span>Experience supporting investigations related to terrorism, violent extremism, organized crime, trafficking networks, illicit finance, cybercrime, sanctions evasion, border security, or conflict-related investigations.<br></span></span></li><li><span><span>Experience supporting the establishment, strengthening, or modernization of analytical, investigative, intelligence, or OSINT units.<br></span></span></li><li><span><span>Experience developing institutional policies, SOPs, analytical standards, knowledge-management systems, monitoring and evaluation frameworks, or organizational capability reviews.<br></span></span></li><li><span><span>Training-of-Trainers (ToT) certification or demonstrated ToT experience.<br></span></span></li><li><span><span>Relevant certifications in intelligence analysis, OSINT, GIS, investigations, cybersecurity, digital forensics, or related disciplines.<br></span></span></li><li><span><span>Security clearance or eligibility to obtain one, where applicable.<br></span></span></li></ul><p><span><span><b>Key Competencies</b><br></span></span></p><br><ul><li><span><span>Strong analytical and critical-thinking skills.<br></span></span></li><li><span><span>Ability to assess organizational analytical maturity and recommend practical improvements.<br></span></span></li><li><span><span>Ability to translate complex technical methodologies into practical learning outcomes.<br></span></span></li><li><span><span>Strong instructional design, facilitation, and communication skills.<br></span></span></li><li><span><span>Experience designing realistic investigative and analytical scenarios.<br></span></span></li><li><span><span>Strong report-writing, documentation, and stakeholder-engagement capabilities.<br></span></span></li><li><span><span>Cultural awareness and ability to work effectively with diverse audiences.<br></span></span></li><li><span><span>Ability to train using both commercial and open-source tools to support sustainability and institutional adoption.<br></span></span></li></ul><p><span><span><b>Deliverables</b><br></span></span></p><br><p><span><span>The selected trainer will be expected to:<br></span></span></p><br><ul><li><span><span>Conduct training needs assessments and competency-gap analyses, where required.<br></span></span></li><li><span><span>Develop training curricula, agendas, manuals, guides, presentations, assessments, and reference materials.<br></span></span></li><li><span><span>Deliver training sessions in Arabic, including practical exercises, simulations, and scenario-based learning activities.<br></span></span></li><li><span><span>Evaluate participant performance and produce competency evaluation reports.<br></span></span></li><li><span><span>Provide recommendations for institutional strengthening and future capacity-development activities.<br></span></span></li><li><span><span>Deliver mentoring and coaching support, where required.<br></span></span></li><li><span><span>Submit a final report summarizing activities, outcomes, lessons learned, and recommendations.<br></span></span></li><li><span><span>Provide a repository of training materials and resources for future use.<br></span></span></li></ul><span><span><span>Application Requirements</span></span></span><p><span><span><span>Interested candidates should submit:</span></span></span></p><br><ul><li><span><span><span>Curriculum Vitae (CV).</span></span></span></li><li><span><span><span>Cover letter outlining relevant experience and suitability for the assignment.</span></span></span></li><li><span><span><span></span></span></span></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY The Senior Manager, Business Solutions leads all operational and client-facing activities for TA Scan and OpenTA Anju Software's clinical trial intelligence products. This is a broad, leadership role at the intersection of data operations, client success, quality assurance, and business development support. The Sr. Manager owns the full cycle from presales through client retention, while managing day-to-day platform operations, coordinating QA workflows, data analysis and operations staff. The right candidate is comfortable in an autonomous role, brings a structured analytical mindset, and communicates fluently with engineers, data analysts, pharma clients, and senior stakeholders alike. RESPONSIBILITIES Lead day-to-day operations of TA Scan and OpenTA: data quality assurance, compliance workflows, platform maintenance, and cross-team coordination with DevOps, engineering, and product to resolve operational issues, prioritize requests, and ensure platform stability. Manage and mentor a small team Oversee QA across all platform environments: review automated test results, identify anomalies, and coordinate resolution with development. Bring a strong eye for detail. Maintain and update platform manuals and operational documentation. Manage the client relationship end-to-end: technical set-up, onboarding, training, business reviews, and client support tickets resolution. Proactive account health monitoring: user and client account management to identify risks, training needs, and engagement opportunities to support renewals Support the sales team on demos, RFP responses, prospect analyses, trial period support, and conferences. Collaborate with the marketing and product teams on platform messaging, product positioning, and sales enablement materials. Other duties as assigned. SKILLS NEEDED Highly effective: manages multiple workstreams simultaneously, prioritizes independently, and delivers without close supervision. Strong analytical mindset and data literacy: comfortable with structured data outputs, data architectures, and familiarity with data quality principles and validation workflows; able to spot anomalies and turn findings into clear actions. Excellent communication skills across all audience types; able to write technical documentation, run client demos and training sessions, and interact daily with engineers in a precise and constructive way. Strong eye for detail: accuracy in data, documentation, and client-facing materials is non-negotiable. Proven ability to lead or coordinate a small team: task assignment, mentoring, onboarding, and day-to-day people management. Client-facing experience: technical sales support, training sessions, and business reviews with pharma or life sciences stakeholders. At ease working in an AI-first environment: uses AI tools to drive efficiency, quality, and scale across operations, QA, and client deliverables. Experience with AI-assisted workflows or automation is a strong plus. Proficient in MS Office (Excel, Word, PowerPoint). Basic SQL knowledge or familiarity with tools such as JIRA, HubSpot, Salesforce, or SpiraTest is a plus. Good understanding of software systems and the implementation lifecycle; able to bridge business needs and technical teams. Exposure to marketing, product positioning, or content strategy is a plus the candidate may contribute to messaging and go-to-market initiatives alongside the product and marketing teams. QUALIFICATIONS NEEDED Bachelors degree or equivalent experience in Life Sciences, Biomedical Sciences, Data Science, Information Management, or a related field. 5+ years of experience in a role combining data operations, client success, or business solutions within pharma, biotech, or clinical data technology. Good understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape. Knowledge of MeSH is a plus. Demonstrated experience managing or coordinating a team in a flat or fast-moving organization. Proficiency in English, both verbal and written. Additional languages are an asset. Experience in a startup or scale-up environment is strongly preferred; comfortable with ambiguity and willing to take on responsibilities beyond a defined scope.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors degree or equivalent experience in Life Sciences, Biomedical Sciences, Data Science, Information Management, or a related field. 5+ years of experience in a role combining data operations, client success, or business solutions within pharma, biotech, or clinical data technology. Good understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape. Knowledge of MeSH is a plus. Demonstrated experience managing or coordinating a team in a flat or fast-moving organization. Proficiency in English, both verbal and written. Additional languages are an asset. Experience in a startup or scale-up environment is strongly preferred; comfortable with ambiguity and willing to take on responsibilities beyond a defined scope.</p><p></p></section>
The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives.
<br>The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories.
<br>The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market.
<br>
<br>Key Accountabilities
<br>
<br>1. Sales Strategy & Business Growth
<br>• Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives.
<br>• Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category.
<br>• Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion.
<br>• Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks.
<br>• Develop action plans to close performance gaps and accelerate growth.
<br>• Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline.
<br>
<br>2. Sales Team Leadership
<br>• Lead, coach and develop the sales team to deliver consistent commercial performance.
<br>• Establish clear individual and team KPIs, targets and performance expectations.
<br>• Conduct regular performance reviews and provide constructive coaching and feedback.
<br>• Monitor field activity, customer visits, sales productivity and territory coverage.
<br>• Identify capability gaps and implement appropriate training and development initiatives.
<br>• Build a high-performance culture based on accountability, ownership, customer focus and results.
<br>
<br>3. Distribution & Route-to-Market Excellence
<br>• Ensure effective market coverage across Lebanon and maximize product availability at point of sale.
<br>• Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels.
<br>• Optimize territory allocation, customer segmentation and sales routes.
<br>• Identify white spaces and underpenetrated territories or customer segments.
<br>• Ensure sales representatives execute agreed distribution, merchandising and visibility standards.
<br>• Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment.
<br>
<br>4. Key Account & Customer Management
<br>• Develop and maintain strong relationships with strategic customers and key accounts.
<br>• Lead commercial negotiations within approved company guidelines.
<br>• Develop account plans for high-value customers and strategic accounts.
<br>• Identify opportunities for increased listings, range expansion, promotions and cross-selling.
<br>• Monitor customer satisfaction, service levels and commercial performance.
<br>• Resolve escalated customer issues promptly and professionally.
<br>
<br>5. Portfolio & Brand Development
<br>• Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories.
<br>• Ensure sales teams have strong product knowledge and can effectively communicate product value propositions.
<br>• Identify opportunities to introduce new products and strengthen existing brands in the market.
<br>• Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives.
<br>• Monitor product performance by SKU, customer and channel and recommend corrective actions where required.
<br>
<br>6. Sales Planning, Forecasting & Reporting
<br>• Prepare accurate sales forecasts and rolling business projections.
<br>• Monitor actual performance against budget and sales targets.
<br>• Analyze sales performance by customer, territory, salesperson, SKU and channel.
<br>• Provide management with regular sales reports, insights and recommendations.
<br>• Establish a disciplined sales reporting framework based on accurate and timely data.
<br>• Use sales analytics to identify trends, opportunities and performance gaps.
<br>
<br>7. Commercial Excellence
<br>• Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies.
<br>• Support margin improvement initiatives and minimize unnecessary commercial leakage.
<br>• Monitor customer credit exposure and coordinate with Finance regarding overdue accounts.
<br>• Ensure sales policies, approval procedures and reporting standards are consistently followed.
<br>• Recommend improvements to sales processes, systems and controls.
<br>
<br>8. Cross-Functional Collaboration
<br>• Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution.
<br>• Coordinate sales forecasts with inventory and supply planning.
<br>• Communicate market intelligence and customer requirements internally
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Submission Guidelines The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Recruitment & Selection Process: 1. Written test 50% - Passing grade: 60/100 - Highest 5 graded-succeeding candidates to be considered for the interview 2. Interview 50% Total average weighted score will identify the candidate selected for the position What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats. Purpose The purpose of this job is to plan, design, and implement engineering projects aligned with the ICRC s WatHab in Detention program objectives within the Beirut delegation. The incumbent will oversee multidisciplinary projects, ensuring their successful completion within the defined scope, quality standards, timelines, and budget constraints. Under limited supervision, the role involves conducting needs assessments and surveys, developing project designs, and overseeing implementation and commissioning. The incumbent will also manage relationships with diverse stakeholders, coordinate project resources effectively, and ensure timely and accurate project reporting. Applicants must be legally eligible to work in Lebanon. Accountabilities & functional responsibilities • Assists the program manager in identifying and analyzing needs through assessments and surveys. • Contributes to evaluating project feasibility, gaining a clear understanding of needs and challenges. • Supports the identification of and collaboration with stakeholders who may influence project success. • Collects all necessary information and data to prepare projects. Develops studies, project proposals, and technical designs (e.g., specifications, drawings, BoQs) with guidance from technical experts (internal or external consultants). • Prepares and submits project documentation to the program manager for review. • Actively participates in the launch of procurement processes and works contracts, ensuring compliance with the delegation's rules and proper follow-up. • Organizes and supervises the implementation of project-related works and activities. • Regularly anticipates, identifies, and escalates potential issues that could impact the project, proposing and implementing corrective actions as needed. • Oversees the commissioning and handover of infrastructure and equipment to relevant stakeholders, ensuring proper communication and training for the "client" on the use of facilities, equipment, and services. • Ensures accurate and timely reporting and documentation using appropriate tools. Education required • Master degree in Mechanical Engineering Professional experience required • 3 years of professional experience in Mechanical and Electrical Engineering. • 3 years of professional experience in Project Management. Desired skills • Leadership: Basic • Accountability: Advanced • People management: Proficient • Team work & Collaboration: Proficient • Representing the ICRC: Basic • Beneficiary & Client focused: Proficient • Programming and Managing WatHab Operations: Proficient • Managing WatHab Projects: Basic • Managing Results and Quality: Basic • Analysis, Planning and Monitoring: Proficient • Architecture & Construction: Basic • Hygiene and IPC: Basic • Water and Sanitation: Proficient • Electricity and Energy: Proficient • Service Diagnosis & Programming: Basic • WatHab Emergency Response: Basic • Project Implementation: Advanced • Managing Procurement & Contracts: Advanced • ICRC Principles and Processes: Proficient Other requirements • Knowledge in Facility Management and in Operation and Maintenance • Proficient in MEP systems Language • Arabic: Native. • English: Full professional working. What we offer • Salary Package: 2 120 3 095 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education required • Master degree in Mechanical Engineering Professional experience required • 3 years of professional experience in Mechanical and Electrical Engineering. • 3 years of professional experience in Project Management. Desired skills • Leadership: Basic • Accountability: Advanced • People management: Proficient • Team work & Collaboration: Proficient • Representing the ICRC: Basic • Beneficiary & Client focused: Proficient • Programming and Managing WatHab Operations: Proficient • Managing WatHab Projects: Basic • Managing Results and Quality: Basic • Analysis, Planning and Monitoring: Proficient • Architecture & Construction: Basic • Hygiene and IPC: Basic • Water and Sanitation: Proficient • Electricity and Energy: Proficient • Service Diagnosis & Programming: Basic • WatHab Emergency Response: Basic • Project Implementation: Advanced • Managing Procurement & Contracts: Advanced • ICRC Principles and Processes: Proficient Other requirements • Knowledge in Facility Management and in Operation and Maintenance • Proficient in MEP systems Language • Arabic: Native. • English: Full professional working.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all Housekeeping operations, including guest rooms, public areas, laundry, linen, and uniform services.</li><li>Ensure the highest standards of cleanliness, hygiene, and room presentation are consistently maintained throughout the hotel.</li><li>Develop and implement procedures to improve operational efficiency and service quality.</li><li>Monitor room readiness and work closely with the Front Office and Engineering teams to ensure seamless guest experiences.</li><li>Prepare and manage departmental budgets, forecasts, inventory, and operating expenses.</li><li>Oversee the procurement and control of housekeeping supplies, equipment, linen, and guest amenities.</li><li>Ensure compliance with health, safety, hygiene, and environmental regulations.</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality standards.</li><li>Analyze operational performance and implement initiatives to improve productivity and guest satisfaction.</li><li>Recruit, train, coach, and develop the Housekeeping team while fostering a culture of excellence, teamwork, and continuous improvement.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8–10 years of progressive Housekeeping experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of housekeeping operations, laundry management, inventory control, quality assurance, and hygiene standards.</li><li>Proven experience in budgeting, cost control, and workforce planning.</li><li>Excellent leadership, communication, organizational, and problem-solving skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (PMS).</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services.</li><li>Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms.</li><li>Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities.</li><li>Ensure all purchasing activities comply with company policies, financial procedures, and local regulations.</li><li>Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste.</li><li>Review purchase requests, issue purchase orders, and ensure timely delivery of materials.</li><li>Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency.</li><li>Work closely with Finance, Food & Beverage, Engineering, Housekeeping, and other departments to meet operational requirements.</li><li>Maintain accurate purchasing records, contracts, and supplier documentation.</li><li>Support inventory audits and contribute to budgeting and cost-control initiatives.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field.</li><li>Minimum of <strong>5–7 years</strong> of purchasing or procurement experience, with at least <strong>2 years</strong> in a managerial role within the hospitality industry.</li><li>Strong knowledge of procurement processes, inventory management, and contract negotiation.</li><li>Experience with hotel procurement systems and Microsoft Office applications.</li><li>Excellent negotiation, analytical, and organizational skills.</li><li>Strong communication and interpersonal abilities with the capability to build effective supplier relationships.</li><li>High level of integrity, attention to detail, and problem-solving skills.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all Food & Beverage operations, including restaurants, bars, banquets & room service.</li><li>Develop and implement strategies to maximize revenue, profitability, and guest satisfaction.</li><li>Ensure exceptional service quality and consistent dining experiences across all outlets.</li><li>Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs.</li><li>Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences.</li><li>Ensure compliance with food safety, hygiene, health, and sanitation regulations.</li><li>Analyze business performance and identify opportunities to improve productivity and operational efficiency.</li><li>Build and maintain strong relationships with guests, suppliers, and business partners.</li><li>Recruit, train, coach, and develop the Food & Beverage team, fostering a culture of excellence, collaboration, and continuous improvement.</li><li>Ensure all Food & Beverage operations comply with company policies and local regulatory requirements.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8–10 years of progressive Food & Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of restaurant, bar, banquet, and catering operations.</li><li>Proven experience in financial management, budgeting, cost control, and revenue optimization.</li><li>Excellent leadership, communication, interpersonal, and decision-making skills.</li><li>Strong understanding of food safety standards, HACCP principles, and local health regulations.</li><li>Proficiency in Microsoft Office and hotel management systems.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
Role Purpose:
<br>Applies principles of accounting to provide financial information by researching and processing data; prepares financial reports by compiling information, ensures appropriate control procedures.
<br>Key Accountabilities
<br>
<br>• Compiles and analyzes financial information to prepare entries to accounts, such as general ledgers accounts, and documents business transactions.
<br>• Prepares all daily vouchers related to all companies,
<br>• Ensures prior to delivery, appropriate matching between invoices, purchase orders, and supplier approval before debiting suppliers accounts.
<br>• Match invoices below expenses.
<br>• Ensures proper entry
<br>• Checking supplier's account
<br>• Observes the application of all accounting procedures in line with established policies and approved commitment of authority.
<br>• Closes the month-end as well as year-end accounts with all necessary adjusting entries and reconciliations.
<br>• Maintains financial security by following internal controls; secures discretion and protects operations by keeping financial information confidential
<br>
<br>Qualifications:
<br>• BA with emphasis on accounting.
<br>
<br>Experience
<br>• 2 years
<br>
<br>Skills and Knowledge
<br>• Languages: English
<br>• Computer: Oracle- Excel-Dolphin
<br>
<br>Competencies
<br>• Presenting and Communicating Information
<br>• Writing and Reporting
<br>• Analysing
<br>• Learning and researching
<br>• Following Instructions and Procedures
<br>• Coping with Pressures and Setbacks
<br>• Achieving Personal Work Goals and Objectives
<p><h4>Purpose</h4>
<p>The project engineer provides technical support and administrative help to project managers and the business unit as a whole.</p>
<h4>Essential functions and responsibilities</h4>
<p>The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.</p>
<p>At a high level, under direct supervision of a project manager, a project engineer will:</p>
<ul>
<li>Provide sales and business development support as needed to build client relationships, obtain more work, including providing assistance with design, material selection, estimating, and creation of proposals, scope letters, contracts, etc.</li>
<li>Participate in ongoing review, planning and formulation as it relates to the specific business unit and contribute to the team on how to achieve required and desired results.</li>
<li>Assist with day-to-day coordination and administration of projects, to include but not limited to: understanding project scope, managing budgets and fiscal controls through value engineering, monitoring quality control provisions, coordinating work sequencing, issuing purchase orders, procurement, change orders, and contractor approvals, as appropriate.</li>
<li>Assist with procuring subcontractors and monitoring their work quality and schedule as required for installation.</li>
<li>Ensure customer satisfaction by continual communication on scheduling coordination, project progress, and obtaining feedback on Baker Group’s performance, sharing any positive or negative feedback with team.</li>
<li>Attend jobsite visits, internal project meetings, and coordinate meetings as directed, including tracking action items and providing appropriate follow-up.</li>
<li>Help ensure project performance, operations and delivery are in compliance with design and/or specifications.</li>
<li>Develop relationships with customers and pursue opportunities which provide long-term relationships and revenue opportunities.</li>
<li>Utilize company standard documents including but not limited to business development processes, pre-proposal checklists, turnovers, subcontracts, purchase orders, warranty, etc.</li>
<li>Confer with project managers, business unit leaders, etc. to discuss and resolve any questions, complications or problems.</li>
<li>Accurate daily time and equipment reporting.</li>
</ul>
<h4>Minimum education & experience required to perform essential functions</h4>
<p><strong>Project Engineer I:</strong></p>
<ul>
<li>Entry level role, typically supervised by a project manager.</li>
<li>Offers information, helps with coordination and preparation, assists with analyzing and compiling data.</li>
<li>May help prepare estimates and inspect work to assure compliance with plans and specifications.</li>
<li>Begins to build solid knowledge about the company, their trade best practices, recognized work standards and expectations.</li>
<li>Builds solid understanding of job cost history, contract status and job overview reports.</li>
<li>Builds skill in managing customer relationships, working with accounting to bill customer and enter budget, and ensure quality execution.</li>
<li>Position normally requires a 4-year engineering or construction management degree and 0-1 year of experience, including internships.</li>
</ul>
<p><strong>Project Engineer II:</strong> meets all requirements of Project Engineer I above and:</p>
<ul>
<li>Serves as a project technical source, providing interpretation and resolving questions and problems.</li>
<li>Coordinates pieces of the project given proven skill and ability.</li>
<li>Now involved in more detailed processes directly related to project execution, including budgeting, resource allocation, schedule development and quality controls, or other similar functions that require more expertise and experience.</li>
<li>Takes on additional client relationship building activities that lead to increased business revenue for Baker Group.</li>
<li>Position normally requires a 4-year engineering or construction management degree and 1-4 years of experience, including internships.</li>
<li>May begin to run small projects or develop a book of business on their own.</li>
<li>Usually develops into a project manager role.</li>
</ul>
<h4>Certificates, licenses, registrations</h4>
<ul>
<li>Valid driver’s license</li>
</ul>
<h4>Mental and physical competencies required to perform essential functions</h4>
<ul>
<li>Strong technical skills, including but not limited to, experience with the following software: project management, accounting, scheduling, inventory, design, document management, e-mail, Microsoft Office Suite, time accounting and spreadsheets.</li>
<li>Excellent active listening, verbal and written communication skills.</li>
<li>Strong initiative and attention to detail, prioritization, and organization skills; ability to work independently and effectively in a team environment.</li>
<li>Confident decision-making ability.</li>
<li>Ability to read and comprehend drawings and sketches.</li>
<li>Ability to understand and adhere to contract terms and conditions.</li>
<li>Ability to maintain technical expertise on new technologies, products, and tools through continuing education initiatives.</li>
<li>Basic knowledge of construction and renovation, including materials, methods, tools, etc. involved in strategic planning resource allocation and modeling, production methods and coordination of people and resources in a safe manner.</li>
<li>Knowledge of practical application of engineering science and technology, including applying principles, techniques, procedures and equipment to the design and production of various goods and services.</li>
<li>Knowledge of principles and processes for providing customer and personal services.</li>
</ul>
<h4>Environmental adaptability</h4>
<ul>
<li>Prolonged periods of sitting at a desk working on a computer</li>
<li>Must be able to lift 20 pounds occasionally</li>
<li>Significant field and client interactions on construction job sites, which may require prolonged periods of standing, walking and/or climbing stairs</li>
<li>Occasional exposure to variety of temperature and weather conditions</li>
</ul>
<h4>Equipment/tools</h4>
<ul>
<li>Computer</li>
<li>Calculator</li>
<li>Tape measure</li>
<li>PPE (hard hat, safety glasses, safety boots, hi-vis vest)</li>
<li>Clothing: jeans, appropriate office shirt</li>
</ul>
<p><strong>Baker Group is an equal opportunity employer.</strong> In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the employer.</p></p><p></p>
<p><h4>Purpose</h4>
<p>The project engineer provides technical support and administrative help to project managers and the business unit as a whole.</p>
<h4>Essential functions and responsibilities</h4>
<p>The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.</p>
<p>At a high level, under direct supervision of a project manager, a project engineer will:</p>
<ul>
<li>Provide sales and business development support as needed to build client relationships, obtain more work, including providing assistance with design, material selection, estimating, and creation of proposals, scope letters, contracts, etc.</li>
<li>Participate in ongoing review, planning and formulation as it relates to the specific business unit and contribute to the team on how to achieve required and desired results.</li>
<li>Assist with day-to-day coordination and administration of projects, to include but not limited to: understanding project scope, managing budgets and fiscal controls through value engineering, monitoring quality control provisions, coordinating work sequencing, issuing purchase orders, procurement, change orders, and contractor approvals, as appropriate.</li>
<li>Assist with procuring subcontractors and monitoring their work quality and schedule as required for installation.</li>
<li>Ensure customer satisfaction by continual communication on scheduling coordination, project progress, and obtaining feedback on Baker Group’s performance, sharing any positive or negative feedback with team.</li>
<li>Attend jobsite visits, internal project meetings, and coordinate meetings as directed, including tracking action items and providing appropriate follow-up.</li>
<li>Help ensure project performance, operations and delivery are in compliance with design and/or specifications.</li>
<li>Develop relationships with customers and pursue opportunities which provide long-term relationships and revenue opportunities.</li>
<li>Utilize company standard documents including but not limited to business development processes, pre-proposal checklists, turnovers, subcontracts, purchase orders, warranty, etc.</li>
<li>Confer with project managers, business unit leaders, etc. to discuss and resolve any questions, complications or problems.</li>
<li>Accurate daily time and equipment reporting.</li>
</ul>
<h4>Minimum education & experience required to perform essential functions</h4>
<p><strong>Project Engineer I:</strong></p>
<ul>
<li>Entry level role, typically supervised by a project manager.</li>
<li>Offers information, helps with coordination and preparation, assists with analyzing and compiling data.</li>
<li>May help prepare estimates and inspect work to assure compliance with plans and specifications.</li>
<li>Begins to build solid knowledge about the company, their trade best practices, recognized work standards and expectations.</li>
<li>Builds solid understanding of job cost history, contract status and job overview reports.</li>
<li>Builds skill in managing customer relationships, working with accounting to bill customer and enter budget, and ensure quality execution.</li>
<li>Position normally requires a 4-year engineering or construction management degree and 0-1 year of experience, including internships.</li>
</ul>
<p><strong>Project Engineer II:</strong> meets all requirements of Project Engineer I above and:</p>
<ul>
<li>Serves as a project technical source, providing interpretation and resolving questions and problems.</li>
<li>Coordinates pieces of the project given proven skill and ability.</li>
<li>Now involved in more detailed processes directly related to project execution, including budgeting, resource allocation, schedule development and quality controls, or other similar functions that require more expertise and experience.</li>
<li>Takes on additional client relationship building activities that lead to increased business revenue for Baker Group.</li>
<li>Position normally requires a 4-year engineering or construction management degree and 1-4 years of experience, including internships.</li>
<li>May begin to run small projects or develop a book of business on their own.</li>
<li>Usually develops into a project manager role.</li>
</ul>
<h4>Certificates, licenses, registrations</h4>
<ul>
<li>Valid driver’s license</li>
</ul>
<h4>Mental and physical competencies required to perform essential functions</h4>
<ul>
<li>Strong technical skills, including but not limited to, experience with the following software: project management, accounting, scheduling, inventory, design, document management, e-mail, Microsoft Office Suite, time accounting and spreadsheets.</li>
<li>Excellent active listening, verbal and written communication skills.</li>
<li>Strong initiative and attention to detail, prioritization, and organization skills; ability to work independently and effectively in a team environment.</li>
<li>Confident decision-making ability.</li>
<li>Ability to read and comprehend drawings and sketches.</li>
<li>Ability to understand and adhere to contract terms and conditions.</li>
<li>Ability to maintain technical expertise on new technologies, products, and tools through continuing education initiatives.</li>
<li>Basic knowledge of construction and renovation, including materials, methods, tools, etc. involved in strategic planning resource allocation and modeling, production methods and coordination of people and resources in a safe manner.</li>
<li>Knowledge of practical application of engineering science and technology, including applying principles, techniques, procedures and equipment to the design and production of various goods and services.</li>
<li>Knowledge of principles and processes for providing customer and personal services.</li>
</ul>
<h4>Environmental adaptability</h4>
<ul>
<li>Prolonged periods of sitting at a desk working on a computer</li>
<li>Must be able to lift 20 pounds occasionally</li>
<li>Significant field and client interactions on construction job sites, which may require prolonged periods of standing, walking and/or climbing stairs</li>
<li>Occasional exposure to variety of temperature and weather conditions</li>
</ul>
<h4>Equipment/tools</h4>
<ul>
<li>Computer</li>
<li>Calculator</li>
<li>Tape measure</li>
<li>PPE (hard hat, safety glasses, safety boots, hi-vis vest)</li>
<li>Clothing: jeans, appropriate office shirt</li>
</ul>
<p><strong>Baker Group is an equal opportunity employer.</strong> In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the employer.</p></p><p></p>