office manager Jobs
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>This position requires competency in computer forensics, evidence preservation, and information security. The primary purpose of this position is to conduct computer forensic investigations, data recovery, and incident response. </p><p><br></p><p>The candidate will be expected to have a solid foundation of technical experience and expertise, possess strong communication skills, and exceed our business expectations. The successful candidate will work within a CERT, under the responsibility of an Incident Response Manager and within an international cyber security group. A strong background in forensic lab practices and procedures, evidence handling, and testifying as an expert witness is required. </p><p><br></p><p>Experience in law enforcement, basic investigations, incident response or with a professional services firm is preferred. Will be responsible for quality of deliverables, assisting with business needs, and supporting incident response process and communication efforts.</p><p><br></p><p>As a Forensic Analyst within the CMA CGM group CERT, you will be: Leading and carrying out incident response investigations to determine the cause and extent of incidents. Participating in and managing forensic incident response missions (networks, systems, and malware analysis, etc.). </p><p><br></p><p>Conducting computer forensic investigations and electronic discovery requests for cyber security group and legal department, using proprietary methodologies and cutting-edge forensic tools. </p><p><br></p><p>Support the DFIR manager by communicating the progress and any issues of all assignments. • Other responsibilities: </p><p>o Participate to Cyber Defense Center transversal collaboration activities </p><p>o Participate to projects, improvements and compliance efforts related to CERT matters </p><p><br></p><p>Must be able to manage multiple projects and maintain a computer forensic lab on a daily basis. The ability to multi-task is critical. The successful candidate must be very detail-oriented and able to interact with other staff and clients, in person or by phone. Critical thinking, problem solving and the ability to endure long working hours is vital. </p><p><br></p><p>Candidate will have to pass in depth background check. </p><p><br></p><p>These activities are non-exhaustive and can evolve according to operational needs. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>o Operating systems: Windows, Macintosh, Linux or UNIX, and DOS. </p><p>o Must have understanding of cloud technologies (Azure, AWS, etc..) </p><p>o Knowledge in Information systems security and network architecture </p><p>o General database concepts o Hardware and software troubleshooting </p><p>o Microsoft Office applications and mail systems o Intrusion and computer forensic tools such as EnCase, FTK and Magnet Axiom. </p><p>o Experience conducting security assessments, penetration testing, and ethical hacking are desirable. </p><p>o You hold relevant cybersecurity industry certifications, including: ▪ CCFE ▪ CCFP ▪ CFCE ▪ CHFI ▪ CISSP ▪ CEH</p><p>o The candidate must be able to conduct investigations on compromised computers and servers. </p><p>o Proficiency in conducting live analysis on networks, and multiple platforms is desired. </p><p>o Must possess the ability to articulate in written and oral communication. </p></div>
<p>The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.</p><p><b>Key Responsibilities</b></p><ul><li>Act as the main point of contact for assigned U.S. clients.</li><li>Receive, review, and manage maintenance work orders.</li><li>Coordinate with Project Coordinators to ensure jobs are handled properly and on time.</li><li>Communicate professionally with clients through phone calls, emails, and online platforms.</li><li>Provide clients with accurate and timely updates on ongoing work orders.</li><li>Review quotations, pricing, scopes of work, and job requirements before submission.</li><li>Follow up on urgent and high-priority service requests.</li><li>Monitor work orders from assignment through completion.</li><li>Ensure client requirements, deadlines, and service standards are met.</li><li>Handle client concerns, escalations, and operational issues professionally.</li><li>Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.</li><li>Maintain strong and professional long-term relationships with clients.</li><li>Monitor team performance and help resolve operational challenges.</li><li>Ensure all assigned accounts and work orders remain properly organized and updated.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent spoken and written English is a must.</li><li>Strong communication and client-management skills.</li><li>Strong leadership, organization, and problem-solving abilities.</li><li>Ability to multitask and work under pressure.</li><li>Good computer and Microsoft Office skills.</li><li>Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.</li><li>Professional attitude and strong attention to detail.</li></ul><p>WORK DETAILS</p><p>Location: Kaslik, Lebanon</p><p>Schedule: Monday to Friday</p><p>Working Hours: 4:00 PM 12:00 AM</p><p>Full-Time | On-Site</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Essential Functions / Task Groups: A - Specimen Collection and Handling/Technical Duties (70%) Greet, receive, and create a positive experience for every patient/family by demonstrating a professional, caring, empathetic and friendly approach following the service excellence standards and guidelines. Perform complete donor evaluation: complete donor questionnaire, physical examination, and determining eligibility with utmost confidentiality, and take medical history from patients. Perform simple to moderately complex blood collection techniques such as venipuncture, heel stick and finger stick procedures, timed specimen, nail sampling techniques, collecting throat swabs, obtaining nasal wash collections, bleeding time procedure and PPD testing and reading. Receive various types of specimens including but not limited to urine, stool, body fluids and histology samples. Document redraws, refer draws, flag hard draws, re-print specimen labels, document event activities and do specimen updates. Create, locate, and send packing lists; add specimen to packing lists. Perform/verify Requisition Entry accurately for submitters ensuring financial clearance documentation and manually create follow up work tasks when needed. Cancel outpatient orders, initiate refunds, and complete documentation on Follow Up Worklists. Maintain the integrity of the specimen in relation to the test to be performed. Perform other related duties as assigned by the Manager/Supervisor. B - Equipment & Supply Management (30%) Operate, clean, and maintain laboratory stations, equipment and instruments following established protocols, report failures, troubleshoot, resolve instrument malfunctions to assure real time availability of equipment and document all associated instrument function checks as required. Perform periodic reagent inventory for his/her station to always ensure availability and check and alert for expired or nearly expired reagents, verify reagents for acceptability. Critical Competencies: Client Focus, Achievement Orientation, Initiative, Communication Skills, Safety and Health Management, Technical Expertise, Team Skills, Planning & Organizing, Professionalism, Quality Management Knowledge: Basic knowledge and understanding of human anatomy and physiology, the overall organization, and operations of the laboratory as well as in depth knowledge of the specimen collection tools, techniques and related quality control measures. Basic knowledge in communicable diseases and infection control procedures according to hospital and department safety regulations and policies. Basic knowledge in medical terminology and laboratory tests with ability to interpret physicians' orders. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education</b>: BACC II-degree Preferred Certification: Phlebotomy certification. Experience: 0-2 years experience in basic laboratory operations, nursing or related science, preferably in the blood collection specialty. Languages: Arabic and English (IET score >/= 450). Preferred Languages: French is an asset. Computer Skills: Basic knowledge of Microsoft Office applications and ability to interact with laboratory information system</p><p></p></section>
The Accounting Intern will support the audit and accounting team in performing audit fieldwork, preparing financial documents, and assisting with accounting records in accordance with International Financial Reporting Standards (IFRS) and local regulations. This role is designed for fresh graduates seeking practical exposure in an audit firm and a strong foundation in accounting and auditing practices.
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<br>Key Roles & Responsibilities
<br>• Assist audit seniors and managers during external and internal audit engagements
<br>• Participate in audit fieldwork, including vouching, testing, and documentation
<br>• Support the preparation and review of financial statements (Balance Sheet, Income Statement, Cash Flow)
<br>• Perform account reconciliations, including bank, receivables, payables, and inventory
<br>• Help verify supporting documents such as invoices, contracts, payroll records, and vouchers
<br>• Support VAT and tax-related filings, under supervision
<br>• Assist in data entry and bookkeeping when required
<br>• Maintain confidentiality and professional ethics at all times
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<br>Required Qualifications
<br>• Bachelor’s degree in Accounting, Audit, or Finance (fresh graduate or final-year student)
<br>• Basic understanding of accounting principles and auditing standards
<br>• Knowledge of IFRS is a strong advantage
<br>• Familiarity with Lebanese VAT and tax concepts is a plus
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<br>Experience
<br>• 0–1 year of experience (internship or academic training acceptable)
<br>• Previous internship or training in an audit firm or accounting office is an advantage but not mandatory
Main Duties:
<br>The Sales Consultant is responsible for engaging with customers, understanding their needs, and providing tailored solutions that meet their preferences and budget. The role involves showcasing furniture collections, delivering exceptional customer service, and driving sales to achieve individual and team targets. Additionally, the role involves maintaining showroom appearance and assisting with inventory management.
<br>Key Responsibilities:
<br>Customer Engagement
<br>Welcome customers to the showroom and provide a warm, professional shopping experience.Understand customer needs and preferences through active listening and effective communication.Offer expert advice on furniture styles, materials, functionality, and design trends.
<br>Sales and Relationship Building
<br>Present and promote furniture products and solutions to meet customer requirements.Provide detailed product information, including dimensions, materials, and care instructions.Close sales effectively while building long-term relationships with clients for repeat business.
<br>Showroom Maintenance
<br>Ensure the showroom is clean, organized, and visually appealing.Arrange furniture displays to highlight key products and seasonal trends.Update price tags, brochures, and promotional materials as needed.
<br>Order Management
<br>Prepare quotations, process orders, and follow up with customers regarding delivery timelines.Coordinate with the Branch Manager to ensure timely delivery and installation.
<br>Market and Product Knowledge
<br>Stay updated on product offerings, new arrivals, and industry trends.Monitor competitor activities and provide feedback to the sales team for strategy adjustments.
<br>Customer Support
<br>Address customer inquiries and concerns in a timely, professional manner.Assist customers with after-sales services, including warranty claims and product care.
<br>Qualifications
<br>Proven experience as a Sales Consultant, preferably in the furniture or interior design industry.Strong interpersonal and communication skills.Ability to build rapport with customers and deliver a personalized shopping experience.Proficient in using sales tools and Microsoft Office.Creative flair with a strong sense of design and attention to detail.Results-driven, with the ability to meet and exceed sales targets.Customer-focused approach.Excellent negotiation and persuasion skills.Organizational and time management abilities.Positive attitude and team-oriented mindset.
<br>Work Hours 10AM-7PM Friday to Saturday
Main Duties:
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<br>The Sales Consultant is responsible for engaging with customers, understanding their needs, and providing tailored solutions that meet their preferences and budget. The role involves showcasing furniture collections, delivering exceptional customer service, and driving sales to achieve individual and team targets. Additionally, the role involves maintaining showroom appearance and assisting with inventory management.
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<br>
<br>Key Responsibilities:
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<br>
<br>
<br>Customer Engagement
<br>
<br>
<br>
<br>Welcome customers to the showroom and provide a warm, professional shopping experience.
<br>
<br>Understand customer needs and preferences through active listening and effective communication.
<br>
<br>Offer expert advice on furniture styles, materials, functionality, and design trends.
<br>
<br>
<br>
<br>Sales and Relationship Building
<br>
<br>
<br>
<br>Present and promote furniture products and solutions to meet customer requirements.
<br>
<br>Provide detailed product information, including dimensions, materials, and care instructions.
<br>
<br>Close sales effectively while building long-term relationships with clients for repeat business.
<br>
<br>
<br>
<br>Showroom Maintenance
<br>
<br>
<br>
<br>Ensure the showroom is clean, organized, and visually appealing.
<br>
<br>Arrange furniture displays to highlight key products and seasonal trends.
<br>
<br>Update price tags, brochures, and promotional materials as needed.
<br>
<br>
<br>
<br>Order Management
<br>
<br>
<br>
<br>Prepare quotations, process orders, and follow up with customers regarding delivery timelines.
<br>
<br>Coordinate with the Branch Manager to ensure timely delivery and installation.
<br>
<br>
<br>
<br>Market and Product Knowledge
<br>
<br>
<br>
<br>Stay updated on product offerings, new arrivals, and industry trends.
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<br>Monitor competitor activities and provide feedback to the sales team for strategy adjustments.
<br>
<br>
<br>
<br>Customer Support
<br>
<br>
<br>
<br>Address customer inquiries and concerns in a timely, professional manner.
<br>
<br>Assist customers with after-sales services, including warranty claims and product care.
<br>
<br>
<br>
<br>Qualifications
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<br>
<br>
<br>Proven experience as a Sales Consultant, preferably in the furniture or interior design industry.
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<br>Strong interpersonal and communication skills.
<br>
<br>Ability to build rapport with customers and deliver a personalized shopping experience.
<br>
<br>Proficient in using sales tools and Microsoft Office.
<br>
<br>Creative flair with a strong sense of design and attention to detail.
<br>
<br>Results-driven, with the ability to meet and exceed sales targets.
<br>
<br>Customer-focused approach.
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<br>Excellent negotiation and persuasion skills.
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<br>Organizational and time management abilities.
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<br>Positive attitude and team-oriented mindset
<p>A leading manufacturer and global distributor, headquartered in Zahle, Lebanon, is seeking a Plant Director to oversee and optimize all plant operations. Reporting directly to the CEO, this strategic leadership role is responsible for driving operational excellence across Production, Maintenance, and Logistics while ensuring efficiency, quality, safety, and business continuity. The successful candidate will lead cross-functional teams, implement continuous improvement initiatives, and contribute to the company's long-term operational growth.</p><p><b>Responsibilities</b></p><p>Operations & Production Management</p><p>Lead and oversee all plant operations, ensuring the achievement of production, quality, cost, and delivery objectives.</p><p>Develop and execute production plans and schedules to maximize efficiency and meet customer requirements.</p><p>Optimize the utilization of manpower, equipment, and materials to improve productivity.</p><p>Monitor production performance through key operational KPIs, including output, yield, efficiency, and waste reduction.</p><p>Maintenance Management</p><p>Direct preventive and corrective maintenance programs to ensure maximum equipment reliability and availability.</p><p>Minimize equipment downtime and production interruptions through effective maintenance planning.</p><p>Oversee maintenance interventions, resource allocation, and spare parts management.</p><p>Monitor maintenance performance and drive continuous improvements in equipment efficiency.</p><p>Logistics & Warehouse Management</p><p>Oversee warehouse operations, inventory management, and inbound/outbound logistics activities.</p><p>Ensure inventory accuracy, effective stock control, and optimized material flow from receiving through production to customer delivery.</p><p>Improve logistics performance while maintaining operational efficiency and service levels.</p><p>Operational Excellence & Continuous Improvement</p><p>Drive plant performance by monitoring key operational metrics, including Overall Equipment Effectiveness (OEE), downtime, cost per unit, productivity, and waste.</p><p>Lead continuous improvement initiatives focused on process optimization, cost reduction, operational efficiency, and quality enhancement.</p><p>Identify opportunities to streamline processes across Production, Maintenance, and Logistics functions.</p><p>Leadership & Risk Management</p><p>Provide leadership and direction to the heads of Production, Maintenance, and Logistics.</p><p>Take ownership of operational challenges, including equipment breakdowns, production delays, material shortages, and quality issues, ensuring timely corrective actions.</p><p>Ensure business continuity through proactive risk management and effective decision-making.</p><p>Manage operational budgets and approve production schedules in line with business objectives.</p><p>Perform additional duties as assigned by executive management.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><p>Bachelor's degree in Engineering or a related technical discipline.</p><p>Master's degree in Engineering or a relevant field is an advantage.</p><p>Minimum of 10 15 years of progressive managerial experience within a manufacturing environment.</p><p>Strong understanding of manufacturing operations, production planning, industrial maintenance, supply chain, inventory management, and logistics.</p><p>Experience managing plant performance using operational KPIs such as OEE, productivity, efficiency, and cost metrics.</p><p>Fluency in English, French, and Arabic is required.</p><p>Skills & Competencies</p><p>Proven leadership experience managing multidisciplinary teams across Production, Maintenance, and Logistics.</p><p>Strong operational planning, process optimization, and performance management capabilities.</p><p>Excellent analytical, problem-solving, and decision-making skills.</p><p>Ability to lead effectively under pressure and manage operational crises.</p><p>Results-oriented mind-set with a strong focus on quality, efficiency, and continuous improvement.</p><p>High level of accountability, ownership, and strategic thinking.</p><p>Proficient in Microsoft Office and standard business management systems.</p><p>Working Conditions</p><p>Primarily office-based with frequent visits to the manufacturing plant.</p><p>Occasional travel for business meetings, exhibitions, and industry events.</p><p>Flexibility to work additional hours when operational requirements demand.</p><p>Business travel may be required.</p>
<p>The overall scope is to ensure the efficient operation of the Engineering department supporting all other operating departments. This includes supplying services as required by the entire operation and maintaining equipment, building, and grounds in optimum condition. The job of Assistant Director of Engineering is executed satisfactorily when:</p><ul><li>Ensure preventive and corrective maintenance of the real estate.</li><li>Ensure the production and supply of energy at all times.</li><li>Coordinate and supervise contractors to ensure compliance with specifications and the hotel s procedures in regards to the guest contact.</li><li>Optimise maintenance costs.</li><li>Comply with all Kempinski company policies.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NATIONALITY : Lebanese EDUCATION : Engineer in akk HVACR, architect or equivalent background EXPERIENCE: To fill the position the following is required: Very good knowledge of building equipment: heating, ventilation, plumbing, electricity, automatic operation Minimum 2 years experience in building technology Successful experience in a position of responsibility including management of staff Experience in the maintenance of buildings and facilities HVACR LANGUAGE: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this position: Faculty of analysis, evaluation and decision making in the day-to-day business and in the case of emergency Very good organisation and work planning skills Very good leadership by leading, motivating and empowering multidisciplinary teams TECHNICAL COMPETENCIES: Software office (word, Excel, Access) Engineering Administration system INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Entrepreneurial Straightforward Good interpersonal skills including the capacity to listen to all team members Being sensitive to the presence of customers and constraint.</p>
<p><h4>Company description</h4>
<p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p>
<p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p>
<p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our academies designed to sharpen your skills</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities</li>
</ul>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Supervise and coordinate daily people & culture operations in line with Accor values, policies, and procedures</li>
<li>Assist with recruitment activities, including job postings, candidate screening, interview coordination, selection, and onboarding</li>
<li>Support workforce planning and coordinate staffing requirements with department heads</li>
<li>Maintain accurate employee records, people & culture documentation, and personnel administration</li>
<li>Assist with employee engagement, retention, recognition, and wellbeing initiatives</li>
<li>Support performance management, employee relations, disciplinary processes, and grievance handling</li>
<li>Ensure compliance with company policies, local labor laws, and statutory requirements</li>
<li>Coordinate compensation and benefits administration and ensure accurate and timely processing</li>
<li>Support learning and development, training, and career development initiatives</li>
<li>Prepare people & culture reports, maintain metrics, and provide relevant information to management</li>
<li>Promote a positive workplace culture focused on engagement, teamwork, and continuous improvement</li>
<li>Supervise, coach, and support HR team members in their daily responsibilities</li>
<li>Assist the HR manager/director in implementing people & culture initiatives and projects</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in human resources, business administration, or a related field</li>
<li>3–5 years of HR experience, preferably within the hospitality industry</li>
<li>Previous supervisory or team-leading experience is preferred</li>
<li>Good knowledge of labor laws, HR practices, and employee relations</li>
<li>Experience in recruitment, onboarding, performance management, and HR administration</li>
<li>Strong communication, interpersonal, and problem-solving skills</li>
<li>Good organizational skills with strong attention to detail</li>
<li>Proficiency in Microsoft Office and HR systems</li>
<li>Ability to handle confidential information with discretion</li>
<li>Fluency in English; additional languages are an advantage</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<p>We are hiring Account Leads . As part of your role, you would be required to manage the overall client-agency relationship, ideate and create proactive digital strategies and guide your team to execute them in an efficient manner and closely monitor the campaign execution process to ensure outstanding performance. This is a full-time, on-site role. As a consultant, strategist, mentor and team liaison, you ll have the opportunity to build long-term client partnerships while collaborating internally with design, content, and community management and digital media team members on a daily basis to help understand/define client KPIs and generate innovative and strategic solutions to meet those goals. You will lead your team to oversee campaigns throughout every development phase - from concept through execution and beyond, reporting on key insights and offering data-driven recommendations for ongoing optimization and performance improvement. As the primary point of contact, you will be instrumental in shaping strategy, driving performance and identifying opportunities to generate additional revenue and new business growth. Your primary responsibility would include liaising with clients on a day-to-day basis to form strong, long lasting relationship with them. While promoting business expansion, you would assist key clients to confront their digital challenges through the right selection of technology and strategy.</p><p><strong>Desired Candidate Profile</strong></p><p>Results-Driven Digital Advertising Strategist: Critical thinking skills to understand performance analytics and interpret digital campaign data into meaningful insight/actionable next steps. You must be comfortable utilizing analytics dashboard platforms to report on performance. Superior Account and Time Management Skills: Experience onboarding, and managing accounts: Generating toolkits (Project Proposals, scopes of work, project plans, reporting dashboards, roles & responsibilities, etc.). Ad or Digital Ad agency experience required. Demonstrate ability to prioritize and use sound judgment in managing time to achieve maximized productivity. Confident & Persuasive Leader: Possesses an innate ability to present new ideas with sound rationale, while establishing and sustaining credibility/trust with clients and colleagues. Outstanding Communicator/Presenter: Consensus-building and negotiation skills should be second nature, along with the ability to develop thoughtful, well-written and accurate documentation that serves to interpret client needs and translate them into specific directives. Committed to Flawless Execution: Focused on quality and detail, while mindful of time-to-market - inspiring others to do what it takes to get projects out the door on time. Technological Aptitude: High level of comfort using MS Office Suite (especially Word, Excel & PowerPoint). Google AdWords and Facebook Business Manager a definite plus. Solution-Oriented: Desire for choosing a highly collaborative approach to problem resolution.</p><ul><li>Bachelor's Degree or equivalent experience</li><li>5 years digital account management experience (ad agency experience with major accounts preferred)</li><li>Proven competency managing large-scale online projects involving a sophisticated digital marketing product mix</li><li>Demonstrated analytical skills and high degree of comfort overseeing metrics-driven marketing campaigns</li><li>META Ads Manager Aptitude and Google AdWords a major plus.</li><li>Must thrive in a dynamic, evolving and fast-paced environment</li></ul>
<p>The Land and Natural Resources Program (LNR) at the Institute of the Environment (IOE), University of Balamand, is dedicated to promoting sustainable management of natural resources, supporting environmental governance, and implementing high-impact national and international projects. The program works closely with public institutions, local communities, research partners, and donors to advance evidence-based environmental management and sustainable development.<br>https://www.balamand.edu.lb/IOE/Pages/default.aspx</p><p>We are seeking a qualified and experienced Administrative Assistant with proven experience in financial management, procurement, reporting, and compliance for EU-funded projects. The officer will support the financial, administrative, and procurement management of ongoing and upcoming projects, ensuring full compliance with university procedures, donor requirements, and EU funding regulations.</p><p><strong>What You'll Do</strong></p><ul><li>Manage and monitor project budgets and expenditures, including budget planning, revisions, forecasting, and regular reporting to the Program Director.</li><li>Ensure all financial and procurement documentation is properly recorded, filed, and archived in a clear and auditable manner</li><li>Prepare financial reports, expenditure statements, and supporting documentation, and contribute to periodic donor reporting.</li><li>Ensure compliance with EU financial and procurement rules and identify and address related risks.</li><li>Coordinate procurement processes, including preparation of procurement plans, tender documents, technical specifications, evaluation tools, and contracts.</li><li>Liaise with the services department at the university, suppliers, service providers, consultants, auditors, and project partners as needed.</li><li>Support the organization of meetings, workshops, missions, trainings, and project events, including related financial and logistical arrangements.</li><li>Follow up on staff timesheets, expert contracts, service agreements, travel claims, and payment processing.</li><li>Assist in preparing documentation for internal and external audits, expenditure verification, and first-level control.</li><li>Perform other related financial, procurement, administrative, and technical tasks as assigned by the Program Director.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Be part of a passionate and multidisciplinary team.</li><li>Contribute to impactful environmental and development projects.</li><li>Work on internationally funded initiatives with leading partners and institutions.</li><li>Enhance your professional skills in financial and procurement management.</li><li>Competitive salary commensurate with qualifications and experience, in accordance with university policies.</li><li>Position poised for long-term engagement based on performance and project availability.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What We're Looking For</strong></p><ul><li>Advanced University degree (minimum Master degree) in Finance, Accounting, Business Administration, Economics, Procurement, or any related field.</li><li>Minimum of 5 to 7 years of relevant professional experience in financial management, accounting, procurement, project administration.</li><li>Proven experience in EU funded projects is required; experience with programs such as Interreg, ENI CBC, NEXT MED, Horizon Europe, Erasmus+, LIFE, or similar is a strong asset.</li><li>Good knowledge of EU financial and procurement rules, cost eligibility, audit requirements, and donor reporting.</li><li>Experience in financial reporting, budget monitoring, procurement processes, contract management, and supporting documentation.</li><li>Familiarity with online reporting platforms.</li><li>Excellent command of Microsoft Office, particularly Excel, Word, and financial tracking tools.</li><li>Strong organizational skills, attention to detail, and ability to manage multiple tasks and meet deadlines under pressure.</li><li>Ability to work independently and as part of a multidisciplinary team, with strong interpersonal and communication skills.</li><li>Fluency in English and Arabic is required. French is a plus.</li></ul>
<p>Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon. The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided. The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity. High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services. In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus. HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support). Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons). Emergency preparedness & basic needs (integrated response through non-food items / hygiene kits etc.; including the support to humanitarian actors via the ALTAS platform when required). The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.</p><p><b>YOUR MISSION:</b></p><p>Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity & Inclusion's mandate and strategy within his/her program. He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms. He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.</p><p>Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.</p><p>Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects. This involves implementing the program's operational strategy. In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.</p><p>Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p><p>Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.</p><p>Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.</p><p>Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.</p><p>CHARACTERISTICS OF THE POSITION:</p><p>The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance). The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis. While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed. A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team. The life is Beirut could be seen as easy in a way with access to restaurants, sports facilities or cultural events but as precise above, it s a stressful environment where one has to take some time off. Electricity supply has improved but rely mostly on public generators; medical services are available</p><p>You are autonomous</p><p>You are able to adapt and shift activities</p><p>You are responsive to sudden emergencies onset</p><p>You have knowledge on mine action and you can manage military team members</p><p>You can navigate complex national government authorities</p><p>You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm</p><p>You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country</p><p>You can do some aggressive fundraising, keep regular contacts with donors in country and the region</p><p>You can represent actively HI into the humanitarian coordination foras (NGO & UN)</p><p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p><p>Join the team 12months International contract starting from 1st, September 2026;</p><p>The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid </p><p><strong>Desired Candidate Profile</strong></p><ul><li>You are autonomous</li><li>You are able to adapt and shift activities</li><li>You are responsive to sudden emergencies onset</li><li>You have knowledge on mine action and you can manage military team members</li><li>You can navigate complex national government authorities</li><li>You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm</li><li>You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country</li><li>You can do some aggressive fundraising, keep regular contacts with donors in country and the region</li><li>You can represent actively HI into the humanitarian coordination foras (NGO & UN)</li></ul>
<p>The Student Housing Monitor is responsible for supporting the safety, security, well-being, and smooth daily operation of the University residence halls. The position requires monitoring residence hall entrances and common areas, assisting residents and visitors, maintaining accurate records, reporting incidents and maintenance concerns, and supporting the implementation of Student Housing policies and procedures. This is a shift-based position, with the majority of assigned duties scheduled during evening and night shifts, including weekends, public holidays, and other non-standard working hours, according to the operational needs of Student Housing.</p><p><strong>1. Duties Performed:</strong></p><p>A. Residence Hall Safety, Security, and Access Control</p><ul><li>Monitors residence hall entrances, common areas, and surrounding spaces to help ensure the safety and security of residents, visitors, staff and university property, and conducts regular inspections to identify safety hazards, damage, vandalism, suspicious activity, or other concerns.</li><li>Monitors and controls resident and visitor access to residence halls, floors, and rooms, verifies authorization and identification as required, and follows established procedures for unauthorized entry and late-night access.</li><li>Responds appropriately to emergencies, fire alarms, evacuations, and other urgent situations as a designated safety/fire warden, and promptly notifies appropriate Student Housing, security and/or emergency personnel.</li></ul><p>B. Resident and Visitor Support</p><ul><li>Welcomes and assists residents, visitors, and service personnel, responds to routine inquires, provides information on Student Housing services and procedures, and directs individuals to the appropriate office or staff member when required.</li><li>Answers telephone calls, accurately records and relays messages, and ensures urgent matters are communicated promptly.</li><li>Maintain a professional, respectful, inclusive, and service-oriented approach while interacting with students, visitors, colleagues and other university stakeholders.</li></ul><p>C. Residence Hall Operations and Administrative Support</p><ul><li>Maintains and monitors the residence hall key system, ensuring keys are securely stored, properly accounted for, and any missing, damaged, or unaccounted for keys are promptly reported.</li><li>Reviews current resident lists, room assignments, and shared Student Housing records to ensure accurate information is available and discrepancies are reported appropriately.</li><li>Maintains accurate shift records and prepares timely reports documenting significant incidents, concerns, maintenance issues, follow-up actions, and information requiring attention by subsequent shifts or management.</li><li>Ensures effective shift-to-shift communication by reviewing previous reports and communicating relevant information to incoming staff and Student Housing personnel.</li></ul><p>D. Policy Compliance, Incident Reporting, and Documentation</p><ul><li>Observes and reports violations of Student Housing rules, unusual or concerning resident behavior, safety concerns, and other incidents through established reporting and escalation procedures.</li><li>Accurately and objectively documents incidents, operational concerns, maintenance issues, facility damage, and other matters through approved reporting system, and follows up as required.</li><li>Escalated matters requiring intervention to the Head Resident, Student Housing Manager, Building Supervisor, or other designated university personnel in accordance with established procedures.</li></ul><p>E. Professional Conduct and Development</p><ul><li>Maintains the confidentiality and privacy of resident information and demonstrates professionalism, sound judgment, reliability, discretion, and composure when handling routine and urgent situations.</li><li>Takes initiative to address routine operational issues, completed assigned responsibilities with minimal supervision, and appropriately escalated matters requiring additional support.</li><li>Participates in required training, staff meetings, emergency preparedness activities, and professional development programs.</li><li>Performs other related duties assigned by the Student Housing Manager or designated supervisor in support of Student Housing operations.</li></ul><p><strong>2. Work Contacts:</strong></p><p>Regular contact with:</p><ul><li>Student Housing Manager</li><li>Head Resident</li><li>Resident Assistants</li><li>Students and residents</li><li>Parents and visitors, as applicable</li><li>Protection personnel</li><li>Building Supervisors and maintenance personnel</li><li>Housekeeping and other service personnel</li><li>Relevant University offices and departments</li></ul><p><strong>3. Independence of Operation:</strong></p><p>Reports to the Student Housing Manager. Works according to established policies and well-defined procedures. Supervisor checks work performance as required.</p><p><strong>4. Supervisory Responsibility:</strong></p><p>None.</p><p><strong>5. Physical Effort:</strong></p><p>Slight physical effort involving standing and walking for extended periods while inspecting facilities and following up with service personnel. Approximately 50% of work time.</p><p><strong>6. Work Conditions:</strong></p><p>Work is primarily performed within University residence halls and includes reception areas, entrances, common spaces, and other designated indoor and outdoor areas.</p><p><strong>Desired Candidate Profile</strong></p>Completion of secondary education (BAC II) is required. 3 years of related experience preferable in a teaching institution. Previous experience in student services, residence life, customer service, hospitality, reception, or a related operational environment is considered an advantage. Good command of written and spoken English. Knowledge of Arabic is required, and knowledge of additional languages is considered an advantage. Good working knowledge of Microsoft Word, Excel, email, and basic online record-management systems. Strong verbal and written communication, interpersonal, organizational, and report-writing skills. Previous experience in student services, residence life, customer service, hospitality, reception, or a related operational environment is considered an advantage.
<p><strong>FUNCTIONAL RESPONSIBILITIES:</strong> Your key responsibilities and accountabilities will include:</p><p><strong>Planning and Reporting</strong></p><ul><li>Supports and participates in Field Office planning activities and review meetings.</li><li>Supports the MEL roll out plan within Berytech programs.</li><li>Compiles and provides required data for reporting to donors.</li><li>Supports in the compilation and analysis of quantitative and qualitative program data and contribute into subsequent reporting.</li><li>Supports in developing a list of indicators per project in a user-friendly database to enable the fulfilment of reporting obligations to donors.</li></ul><p><strong>Quality Monitoring</strong></p><ul><li>Works with the program and partners team to develop data collection tools.</li><li>Works with program team to regularly collect data related to their indicators and ensure that all field-data is collected in a timely and efficient manner.</li><li>Performs regular field visits to ensure the quality of data collected by programs staff and to verify the accuracy of reported data.</li><li>Conduct regular data quality assessments to ensure data accuracy, completeness & reliability and conduct data cleaning and validation.</li><li>Conducts the quantitative/qualitative analysis of data to track program progress and performance against established indicators.</li><li>Prepare reports, visualizations and dashboards to communicate M&E findings to stakeholders.</li><li>Prepares presentations for learning sessions involving program teams.</li><li>Supports in elaborating Berytech s procedures in coordination with Heads of Departments and contributing to the development of the Company s Quality Management system.</li></ul><p><strong>Capacity Building</strong></p><ul><li>Identifies capacity gaps and work with the MEL Manager and coordinator to build the capacity of both the program staff and partners to ensure smooth implementation of quality MEL systems.</li><li>Supports in delivering trainings, as necessary, for staff in a variety of monitoring and evaluation topics.</li></ul><p><strong>Additional Skills:</strong></p><ul><li>Advanced M&E Expertise: Proven experience with quantitative and qualitative data collection techniques. In-depth understanding of various M&E frameworks.</li><li>Expertise in designing surveys, questionnaires, and other data collection instruments, ensuring they are methodologically sound and tailored to the program s objectives.</li><li>Digital skills: Strong computer skills, including advanced use of Microsoft Office tools (particularly Excel).</li><li>Communication, Interpersonal & Teamwork Skills: Excellent written and verbal communication and interpersonal skills, with the ability to work independently, perform effectively under pressure, collaborate within a team, and maintain a customer-oriented approach.</li><li>Planning and Organizing: Proven ability to manage multiple projects simultaneously, with strong organizational skills and attention to detail.</li><li>Adaptability and Flexibility: Ability to adapt to changing circumstances and priorities, with a proactive approach to overcoming challenges.</li><li>Ethical Standards and Integrity: Strong commitment to ethical standards in data collection, analysis, and reporting, ensuring accuracy and confidentiality.</li></ul><p>Berytech is committed to fostering an inclusive and diverse workplace where all employees adhere to the highest standards of integrity and professionalism. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We welcome applications from all qualified individuals, valuing diversity and ethical conduct as keys to our collective success.</p><p>Only shortlisted candidates will be contacted.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Knowledge, Skills and Abilities</strong></p><ul><li>Education: Bachelor s degree in social sciences, Economics or equivalent combination of education and professional experience.</li><li>Experience: 1-3 years of professional experience in designing monitoring and evaluation activities in support of donor funded projects or in similar field.</li><li>Language: Fluent in Arabic and English, French is a plus.</li></ul>
<p><b>General Tasks</b></p><p>1. Purchase Request Management</p><p>Review assigned purchase requests on a daily basis from the Logistics Manager.</p><p>Clarify request details with the requester when necessary.</p><p>Participate in inception meetings for assigned projects when required.</p><p>Verify that the purchase request includes all required documentation and approvals.</p><p>2. Procurement Planning and Compliance</p><p>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules.</p><p>Ensure procurement documentation is complete and properly archived for audit and compliance purposes.</p><p>3. Procurement Execution</p><p>Prepare Requests for Quotation (RFQ) for simple procurement requests.</p><p>Conduct market research and identify potential suppliers using the supplier database and market scanning.</p><p>Obtain official quotations from suppliers.</p><p>Prepare quotation comparison sheets for internal review.</p><p>Draft purchase orders and submit them for validation.</p><p>Follow up with suppliers to obtain order confirmation.</p><p>Track supplier deliveries to ensure adherence to agreed timelines.</p><p>Notify the stock team of expected delivery dates and relevant details.</p><p>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods.</p><p>4. Tender Support</p><p>Receive and record tender submissions from suppliers.</p><p>Assist in organizing tender opening sessions.</p><p>Prepare minutes of meetings and tender evaluation documentation.</p><p>5. Supplier Management and Market Monitoring</p><p>Monitor supplier performance related to delivery timelines and quality of goods or services.</p><p>Identify and register potential new suppliers and update the supplier database.</p><p>7. Fleet Monitoring Support</p><p>Follow up on vehicle tracking and update fleet information in the database.</p><p>Monitor maintenance and repair needs of vehicles and report issues.</p><p>Update fleet and driver records in the fleet database.</p><p>Report anomalies related to vehicle usage or fuel consumption.</p><p>8. Records, Systems and Reporting</p><p>Support inventory monitoring and periodic inventory cycles when required.</p><p>9. Team Contribution and Collaboration</p><p>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities.</p><p>Maintain clear and professional communication with internal departments, project teams, and suppliers.</p><p>Share relevant information with colleagues to facilitate operational efficiency and continuity of work.</p><p>Contribute to problem-solving and continuous improvement initiatives within the logistics team.</p><p>10. General Responsibilities</p><p>Comply with arcenciel policies, procedures, and internal regulations.</p><p>Ensure confidentiality and proper handling of sensitive procurement and supplier information.</p><p>Maintain organized documentation and records related to logistics activities.</p><p>Working Conditions</p><p>Workplace : Office based, Jisr El Bacha Center</p><p>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM.</p><p>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation.</p><p><strong>Desired Candidate Profile</strong></p>Ability to conduct market research and supplier sourcing.<br>Basic knowledge of contract and supplier management processes.<br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting.<br>Strong organizational and time management skills.<br>Ability to manage multiple requests and priorities simultaneously.<br>Attention to detail to ensure accuracy in documentation and procurement processes.<br>Problem-solving skills to address procurement or delivery issues.<br>Strong communication skills for coordination with internal departments and external suppliers.<br>Ability to work effectively within a team environment.<br>Professional integrity and respect for confidentiality.<br>Adaptability and ability to work in a dynamic operational environment.<br>Proactive attitude and willingness to support team objective<br>Bachelor s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience.
<p>We're looking for a hands-on Irrigation Engineer to lead irrigation works across multiple landscape projects - from technical design review through installation, testing, and handover. This is a role for someone who takes ownership of a project end to end and brings both technical rigor and strong site leadership to every stage.</p><p>Supervise and follow up on irrigation works across multiple landscape projects</p><p>Review irrigation drawings, layouts, and technical specifications</p><p>Coordinate with project managers, site engineers, consultants, contractors, and clients to ensure timely execution</p><p>Ensure all irrigation installations comply with project specifications, quality standards, and approved designs</p><p>Plan and monitor project schedules, materials, and manpower requirements</p><p>Conduct regular site inspections and resolve technical issues promptly</p><p>Coordinate irrigation testing, commissioning, and system handover</p><p>Prepare progress reports, site documentation, and technical records</p><p>Ensure efficient water management and recommend practical, sustainable irrigation solutions</p><p>Monitor project costs related to irrigation activities and minimize material waste</p><p>Ensure compliance with health, safety, and environmental standards on-site</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Agricultural Engineering, Irrigation Engineering, or a related engineering field</p><p>Minimum 3 years of experience in irrigation systems, preferably within landscape projects</p><p>Strong knowledge of irrigation design, installation, pumps, valves, controllers, filtration systems, and water distribution networks</p><p>Ability to read and interpret irrigation drawings and technical documents</p><p>Excellent coordination, planning, and problem-solving skills</p><p>Strong communication and teamwork abilities</p><p>Good command of Microsoft Office and AutoCAD - knowledge of irrigation design software is an advantage</p><p>Willingness to move between project sites across Lebanon</p>
<p>The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Applicants must be legally eligible to work in Lebanon. What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats. Purpose The Assistant & IM Officer provides (high-level) administrative support and oversees information management, under the supervision of the Executive Assistant & IM Officer. S/he acts as a reference person for information management risk mitigation activities in the delegation. Accountabilities & functional responsibilities Information management: Under the supervision of the Executive Assistant IM Officer (EAIMO): • Practically follows up on the active monitoring of information security practices in the delegation. • Development and monitoring of access policy users have access to the information they need to perform their duties includes group membership and access monitoring. • Manages and monitors collaborative spaces and databases, including access, and updates information in the reference tools. • Ensures transfer of information is done using the correct platforms. • Performs assessment on the use of non-ICRC tools in the delegation the underlying reasons and provides institutional solutions where available. • Monitors the functional mailbox, distributes incoming messages to the relevant interlocutors and departments. • Organizes, supervises and manages the use of a range of collaborative tools (i.e. TS) and databases. • Updates general information in the reference tools (databases or others). • With certain exceptions dictated by the situation, act as access manager and possibly account manager • Drafts and finalizes correspondence, internal presentations, meeting minutes and other documents, shares information among users when needed. Training and support: • Briefs systematically all new staff on above-mentioned subjects, trains regularly all users and ensures compliance with rules and procedures. • Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol. • Keeps their knowledge and skills up to date on ICRC Information Management tools, digital solutions and institutional platforms (e-mail, information-sharing, records-management, intranet, etc.), informs users on new tools and promotes the adoption of new features and functionalities. Field visits: • Assist the EAIMO and IM Coordinator with visits to the SubDelegations to check the colleagues needs, challenges and provide the necessary training. Certifications / Education required • Bachelor s degree in Business Administration, Information Management or a related field. Professional experience required • A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building. Desired skills • Leadership: Basic • Accountability: Advanced • People Management : Basic • Teamwork & Collaboration: Expert • Representing the ICRC: Advanced • Beneficiary & Client focused: Expert • Information Management: Proficient • Administrative & Executive Support: Advanced • Digital Literacy (MS Office, SharePoint, Outlook): Advanced • Confidentiality & Professionalism: Advanced • Attention to Detail: Advanced • Training & User Support: Advanced • Planning & Organization: Advanced • Events Management: Proficient • Written Communication: Advanced • Verbal Communication: Proficient • Problem Solving: Proficient • Adaptability: Proficient Language • Arabic: Native. • English: Full professional working What we offer • Salary Package: 2 120 3 095 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job). • Transportation Allowance: 13$ per day. • 13th Month of salary paid in December, pro rata basis in accordance with the period worked. • Salary Review/Increase: annually • Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked. • Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions) • International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum. • Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles. Additional information • </p><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor s degree in Business Administration, Information Management or a related field.<br>• A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building.<br>• Leadership: Basic<br>• Accountability: Advanced<br>• People Management : Basic<br>• Teamwork & Collaboration: Expert<br>• Representing the ICRC: Advanced<br>• Beneficiary & Client focused: Expert<br>• Information Management: Proficient<br>• Administrative & Executive Support: Advanced<br>• Digital Literacy (MS Office, SharePoint, Outlook): Advanced<br>• Confidentiality & Professionalism: Advanced<br>• Attention to Detail: Advanced<br>• Training & User Support: Advanced<br>• Planning & Organization: Advanced<br>• Events Management: Proficient<br>• Written Communication: Advanced<br>• Verbal Communication: Proficient<br>• Problem Solving: Proficient<br>• Adaptability: Proficient<br>• Arabic: Native.<br>• English: Full professional working</p>
<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software & Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset & Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support & Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance & Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor & Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>
<p>The Community Engagement Coordinator leads the planning, coordination and implementation of Community Engagement (CE) activities across the three neighbourhoods. The position is responsible for coordinating the work of Community Engagement focal points across consortium partners, aligning location-level workplans, setting implementation priorities, monitoring delivery and ensuring consistent application of agreed methodologies and standards.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead the operational planning, coordination, implementation and follow-up of Community Engagement activities across the three locations, including the development and consolidation of detailed workplans, sequencing of activities, coordination of responsibilities and monitoring of agreed deadlines and deliverables.</li><li>Plan and oversee community engagement processes across the three locations, ensuring that activities are coordinated, appropriately sequenced and adapted to changing community dynamics, operational constraints and project priorities.</li><li>Provide operational direction to Community Engagement focal points and coordinate their respective workplans, priorities, deliverables and follow-up actions to ensure consistent and timely implementation across consortium partners and locations.</li><li>Consolidate and manage the overall Community Engagement implementation plan, identify interdependencies and operational gaps across locations, and re-prioritise activities and focal-point assignments in response to changing needs, delays, risks and emerging opportunities.</li><li>Support the establishment, strengthening and sustainability of community structures and participatory mechanisms, ensuring that they remain inclusive, representative and functional.</li><li>Facilitate effective engagement and coordination with municipalities, local authorities, community representatives, civil society actors and other relevant stakeholders.</li><li>Ensure that community feedback, concerns, recommendations and emerging dynamics are systematically documented, communicated and followed up through appropriate channels.</li><li>Contribute to programme quality, learning and adaptive management by providing regular field-level analysis, recommendations and updates to relevant management and technical teams.</li><li>Contribute to reporting, documentation, monitoring and learning related to Community Engagement activities and outcomes.</li><li>Represent NRC and the Haretna Consortium in relevant coordination meetings and forums, as delegated by the line manager.</li><li>Ensure compliance with and adherence to NRC policies, guidance and procedures, including relevant Community Engagement and Accountability standards, safeguarding requirements and Haretna Consortium procedures.</li></ul><p><strong>Specific responsibilities:</strong></p><ul><li><strong>Community Engagement coordination</strong></li><li>Lead and manage the coordinated implementation of Community Engagement activities across all three locations, ensuring alignment between location-level plans, consortium commitments, project milestones and agreed technical standards.</li><li>Develop and oversee location-specific plans for strengthening the functionality, inclusiveness, sustainability and transition of Neighbourhood Action Groups, and coordinate implementation by the relevant focal points and partners.</li><li>Set priorities and allocate Community Engagement follow-up responsibilities among consortium focal points, monitor progress against agreed deliverables and address implementation gaps or delays.</li><li><strong>Field presence and community follow-up.</strong></li><li>Maintain a minimum 60% field presence (one day/week in each neighborhood).</li><li>Monitor implementation quality and maintain relationships with community stakeholders.</li><li>Resolve operational Community Engagement issues within the authority of the position and escalate significant strategic, contractual, safeguarding or resource-related matters to the Consortium Management Unit.</li><li><strong>Municipal coordination and representation</strong></li><li>Serve as the main liaison with municipalities and local authorities.</li><li>Facilitate coordination meetings, approvals and municipal engagement.</li><li>Strengthen collaboration between municipalities, NAGs and local actors.</li><li><strong>Consortium coordination</strong></li><li>Lead the operational coordination of Community Engagement activities implemented by NRC, COSV, RDFL and TEC, including consolidation of partner workplans, alignment of priorities, monitoring of dependencies and follow-up on agreed deliverables.</li><li>Establish and maintain harmonised Community Engagement approaches, accountability mechanisms, coordination tools and follow-up arrangements across consortium partners.</li><li>Chair regular Community Engagement coordination meetings, assign and track action points, resolve operational coordination issues and escalate matters requiring Consortium Management Unit decisions.</li><li>Analyse consolidated field information and community feedback and recommend or implement adjustments to Community Engagement plans, sequencing and operational approaches within the parameters of the approved project framework.</li><li><strong>Reporting and documentation</strong></li><li>Prepare reports, trackers, minutes and donor inputs.</li><li>Maintain complete documentation of CE activities and follow-up actions.</li><li>Perform other duties assigned by the line manager.</li></ul><p><strong>Scale and scope of the position:</strong></p><p>The position coordinates Community Engagement activities across three locations and four consortium partners, provides matrix coordination to focal points, and monitors workplans, deliverables and follow-up. It has no dedicated budget but contributes to activity planning and resource prioritisation.</p><p><strong>Critical interfaces:</strong></p><p>Work closely with the CMU, NRC CE & Accountability team, consortium partners, NAGs, municipalities, community representatives, and NRC programme, M&E, communications and support teams.</p><p><strong>Generic professional competencies:</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li></ul><p><strong>Context related skills, knowledge and experience</strong></p><ul><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li><li>Behavioural competencies: Planning and delivering results; Working with people; Communication with impact and respect; Handling insecure environments; Analysing; Coping with change.</li><li>This position is highly operational and field based. Regular presence in the three Haretna neighbourhoods is mandatory and is considered a core responsibility of the role. The position requires a minimum of 60% field presence, equivalent to three days per working week, with regular coverage of Mina, Hay Tamlis and Taameer.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Supervise and coordinate daily P&C operations in line with Accor values, policies, and procedures.</li><li>Assist with recruitment activities, including job postings, candidate screening, interview coordination, selection, and onboarding.</li><li>Support workforce planning and coordinate staffing requirements with department heads.</li><li>Maintain accurate employee records, P&C documentation, and personnel administration.</li><li>Assist with employee engagement, retention, recognition, and wellbeing initiatives.</li><li>Support performance management, employee relations, disciplinary processes, and grievance handling.</li><li>Ensure compliance with company policies, local labor laws, and statutory requirements.</li><li>Coordinate compensation and benefits administration and ensure accurate and timely processing.</li><li>Support learning and development, training, and career development initiatives.</li><li>Prepare P&C reports, maintain P&C metrics, and provide relevant information to management.</li><li>Promote a positive workplace culture focused on engagement, teamwork, and continuous improvement.</li><li>Supervise, coach, and support HR team members in their daily responsibilities.</li><li>Assist the HR Manager/Director in implementing People & Culture initiatives and projects.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li><li>3–5 years of HR experience, preferably within the hospitality industry.</li><li>Previous supervisory or team-leading experience is preferred.</li><li>Good knowledge of labor laws, HR practices, and employee relations.</li><li>Experience in recruitment, onboarding, performance management, and HR administration.</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Good organizational skills with strong attention to detail.</li><li>Proficiency in Microsoft Office and HR systems.</li><li>Ability to handle confidential information with discretion.</li><li>Fluency in English; additional languages are an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>