Program Officer Jobs in Lebanon

<p>The Commercial Manager is responsible for developing and implementing commercial strategies that drive sales growth, increase market share, and maximize profitability. The role oversees sales, pricing, customer relationships, business development, trade marketing coordination, and commercial performance while ensuring alignment with the company's strategic objectives.</p><p>Develop and implement the company's commercial strategy to achieve revenue and profitability targets.</p><p>Identify new business opportunities, market trends, and growth areas.</p><p>Analyze market conditions, competitors, and customer needs to maintain a competitive advantage.</p><p>Develop annual commercial plans and budgets.</p><p>Lead and monitor the sales team to achieve monthly and annual sales targets.</p><p>Set KPIs and monitor sales performance across all channels.</p><p>Review sales forecasts and implement corrective actions when required.</p><p>Ensure proper territory coverage and customer development.</p><p>Identify and secure new customers, distributors, and strategic partnerships.</p><p>Expand the company's customer base and market presence.</p><p>Negotiate commercial agreements and contracts with key accounts.</p><p>Develop pricing strategies that maximize profitability while remaining competitive.</p><p>Review product margins and profitability.</p><p>Monitor promotions and discounts to ensure financial effectiveness.</p><p>Maintain strong relationships with key customers.</p><p>Resolve major customer issues and ensure high levels of customer satisfaction.</p><p>Conduct regular business reviews with strategic clients.</p><p>Analyze sales performance, customer profitability, and market trends.</p><p>Prepare commercial reports and recommendations for senior management.</p><p>Monitor sales by product category, region, and customer.</p><p>Work closely with Purchasing, Supply Chain, Production, Finance, Marketing, and Operations.</p><p>Coordinate product launches and promotional activities.</p><p>Ensure product availability based on sales forecasts.</p><p>Lead, coach, and develop the commercial team.</p><p>Conduct performance evaluations and training.</p><p>Foster a results-oriented and customer-focused culture.</p><p>Ensure compliance with company policies and commercial procedures.</p><p>Maintain ethical business practices during all negotiations and commercial activities.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Key Responsibilities</b></p><p><b>Commercial Strategy</b></p><p><b>Sales Management</b></p><p><b>Business Development</b></p><p><b>Pricing &amp; Profitability</b></p><p><b>Customer Relationship Management</b></p><p><b>Commercial Analysis</b></p><p><b>Cross-Functional Coordination</b></p><p><b>Team Leadership</b></p><p><b>Compliance</b></p><p><b>Key Performance</b></p>

<p>The Commercial Manager is responsible for developing and implementing commercial strategies that drive sales growth, increase market share, and maximize profitability. The role oversees sales, pricing, customer relationships, business development, trade marketing coordination, and commercial performance while ensuring alignment with the company's strategic objectives.</p><p>Develop and implement the company's commercial strategy to achieve revenue and profitability targets.</p><p>Identify new business opportunities, market trends, and growth areas.</p><p>Analyze market conditions, competitors, and customer needs to maintain a competitive advantage.</p><p>Develop annual commercial plans and budgets.</p><p>Lead and monitor the sales team to achieve monthly and annual sales targets.</p><p>Set KPIs and monitor sales performance across all channels.</p><p>Review sales forecasts and implement corrective actions when required.</p><p>Ensure proper territory coverage and customer development.</p><p>Identify and secure new customers, distributors, and strategic partnerships.</p><p>Expand the company's customer base and market presence.</p><p>Negotiate commercial agreements and contracts with key accounts.</p><p>Develop pricing strategies that maximize profitability while remaining competitive.</p><p>Review product margins and profitability.</p><p>Monitor promotions and discounts to ensure financial effectiveness.</p><p>Maintain strong relationships with key customers.</p><p>Resolve major customer issues and ensure high levels of customer satisfaction.</p><p>Conduct regular business reviews with strategic clients.</p><p>Analyze sales performance, customer profitability, and market trends.</p><p>Prepare commercial reports and recommendations for senior management.</p><p>Monitor sales by product category, region, and customer.</p><p>Work closely with Purchasing, Supply Chain, Production, Finance, Marketing, and Operations.</p><p>Coordinate product launches and promotional activities.</p><p>Ensure product availability based on sales forecasts.</p><p>Lead, coach, and develop the commercial team.</p><p>Conduct performance evaluations and training.</p><p>Foster a results-oriented and customer-focused culture.</p><p>Ensure compliance with company policies and commercial procedures.</p><p>Maintain ethical business practices during all negotiations and commercial activities.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Key Responsibilities</b></p><p><b>Commercial Strategy</b></p><p><b>Sales Management</b></p><p><b>Business Development</b></p><p><b>Pricing &amp; Profitability</b></p><p><b>Customer Relationship Management</b></p><p><b>Commercial Analysis</b></p><p><b>Cross-Functional Coordination</b></p><p><b>Team Leadership</b></p><p><b>Compliance</b></p><p><b>Key Performance</b></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Main Accountabilities</span><p>As Senior GL Accountant you will work from the Beirut office and take on the senior role within the GL department reporting to the Group Reporting Manager. In this role you will provide support to the Finance Shared Service team and be responsible for the accounting from A to Y of more than 30 legal entities within the EMEA Region.</p><br><p>This is a hands-on role in which you will perform the following accountabilities:</p><br><ul><li>Review journal entries on a timely basis and in accordance with our accounting guidelines;</li><li>Record and review the necessary provisions and accruals;</li><li>Review FX revaluations for vendors, customers, banks and general ledger account entries</li><li>Review FA depreciation</li><li>Review bank reconciliations for our subsidiaries;</li><li>Review vendor/customer balance reconciliations;</li><li>Review intercompany transactions per company policy, included intercompany loans;</li><li>Review intercompany reconciliations and perform root cause analysis;</li><li>Monthly review and reconciliations of other balance sheet accounts, such as inventory, goods received not invoiced, fixed assets, …</li><li>Review the monthly and yearly closing and monitor the monthly closing process;</li><li>Contact local finance teams to resolve issues and discuss monthly closing;</li><li>Ensure that monthly team KPI’s are met and improved to ensure a continuous improvement in our business processes;</li><li>Ensure all business policies and processes are followed to comply with internal controls, segregation of duties, delegation of authority;</li><li>Assist in continuously improving our processes and in optimising our ERP system</li><li>Assist local finance teams when migrating to D365 and support them in testing the set-up of the processes and the resulting reporting;</li><li>Assist in implementing new tools to further automate our accounting processes;</li><li>Assist in reporting on compliance with Group Rules</li><li>Assist in audit processes;</li><li>Any ad hoc project or process request.</li></ul> </div>

Job Summary <br>The Junior IT Support is responsible for providing day-to-day technical support to employees and assisting with the installation, configuration, troubleshooting, and maintenance of IT equipment and services. <br>The role requires good knowledge of Windows environments, Microsoft Office applications, computer hardware, printers, basic networking, structured cabling, Microsoft 365, access control, and wireless network environments. <br>The Junior IT Support will work under the supervision of the IT Manager/Senior IT Support and assist in maintaining reliable and efficient IT operations. <br> <br>Key Responsibilities <br>1. PC & End-User Support <br>• Install and configure desktop computers and laptops. <br>• Install, configure, and troubleshoot Windows operating systems. <br>• Install and configure Microsoft Office and other required business applications. <br>• Configure user profiles, email accounts, and standard workstation settings. <br>• Perform basic hardware troubleshooting, including RAM, storage, monitors, keyboards, docking stations, and other peripherals. <br>• Prepare computers and IT equipment for new employees. <br>• Assist with employee onboarding and offboarding from an IT perspective. <br>• Perform basic preventive maintenance and regular checks of IT equipment. <br>2. Printers, Scanners & Peripheral Devices <br>• Install and configure local and network printers. <br>• Configure scanners and multifunction printers. <br>• Troubleshoot common printing, scanning, driver, connectivity, and hardware issues. <br>• Configure printer IP addresses and network connectivity. <br>• Assist users with other IT peripherals and meeting-room equipment. <br>3. Basic Networking <br>• Understand basic networking concepts, including: <br>o TCP/IP <br>o IP addresses <br>o Subnets and subnet masks <br>o Default gateways <br>o DNS <br>o DHCP <br>o LAN/WLAN concepts <br>• Perform basic network troubleshooting using tools such as Ping, IPConfig, Tracert, and NSLookup. <br>• Identify basic network connectivity problems. <br>• Connect and test network devices. <br>4. Structured Cabling <br>• Perform basic Cat6 network cable installation and termination. <br>• Terminate Cat6 cables using RJ45 connectors. <br>• Assist with patch-panel and network-rack organization. <br>• Label and document network cables, ports, and connected devices. <br>• Maintain clean and organized network cabling. <br>. <br>5. IT Operations & Support <br>• Respond to user support requests and IT tickets. <br>• Troubleshoot basic hardware, software, network, printing, and connectivity issues. <br>• Escalate complex technical issues to senior IT staff when necessary. <br>• Maintain accurate IT asset and inventory records. <br>• Document completed tasks, incidents, configurations, and technical solutions. <br>• Perform regular checks of IT equipment and infrastructure as assigned. <br>• Follow IT security policies, procedures, and best practices. <br>Required Technical Skills <br>The candidate should have basic knowledge or practical experience in: <br>• Windows 10/11 installation and configuration <br>• Microsoft Office installation and troubleshooting <br>• PC/laptop hardware troubleshooting <br>• Printers and scanners <br>• TCP/IP networking <br>• IP addressing and subnetting <br>• DHCP and DNS fundamentals <br>• LAN and Wi-Fi troubleshooting <br>• Cat6 cable termination and testing <br>• Microsoft 365 <br>• Outlook, Teams, OneDrive, and SharePoint fundamentals <br>• IT asset management and documentation <br>Qualifications <br>• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Networking, or a related field. <br>• 0–2 years of IT support experience or equivalent hands-on technical experience. <br>• Good troubleshooting and problem-solving skills. <br>• Good communication and customer-support skills. <br>• Ability to follow technical procedures and documentation. <br>• Ability and willingness to learn new technologies. <br>• Ability to work independently on basic tasks and escalate more complex issues appropriately

Fresh Graduate <br>Duties and Responsibilities: <br> GMP Compliance: <br>1. Documentation: <br>a. Follow up on production records and manufacturing batch records to ensure they are filled adequately as per good documentation practices, that no errors have occurred or, if errors have occurred, that they have been fully investigated, and make sure they are signed by the authorized person. <br>b. Retain records in accordance with approved procedures, GMP, ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017 and regulatory requirements. <br>c. Report immediately and participate in any deviation, out of specification, non-conforming product, maintenance request and change control request. <br>d. Write and update procedures and all documents related to production department. <br>e. Ensure the implementation of procedures and instructions related to production operations. <br> <br>2. Team development: <br>a. Perform the required initial and continuing training of his department personnel according to need. <br>b. Conduct employee performance tracking and evaluation by applying the employee performance management procedure. <br>3. Production activities: <br>a. Ensure all operations are carried out in accordance with written procedures and, where necessary, recorded. <br>b. Ensure that plant hygiene procedures are understood and followed in a very strict way by every person whose duties take him into the production and control areas. <br>c. Supervise the whole production operation to ensure that pharmaceuticals products are manufactured and stored according to the set requirements in order to obtain the required quality. <br>d. Supervise repacking activities and check needed reports. <br>e. Ensure online monitoring and control of production activities. <br>f. Ensure that the correct materials are accurately weighed or measured into clean and properly labelled containers. <br>g. Check the integrity of the sterilized filter before use and confirm it immediately after use by an appropriate method such as a bubble point, diffusive flow or pressure hold test. <br>h. Issue and authorize printed packaging materials for use following an approved and documented procedure. <br>i. Supervise the inspection, investigation and taking of samples related to product quality. <br> <br>4. Inspection and monitoring: <br>a. Monitor and ensure compliance with the requirements of GMP and ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017. <br>b. Conduct self-inspection in order to monitor the implementation and compliance with Good Manufacturing Practice principles and to propose necessary corrective measures. <br> <br>5. Premises and equipment: <br>a. Coordinate with maintenance team to avoid interruptions in production schedule. <br>b. Ensure the calibration, qualification and maintenance of his/her department, premises and equipment. <br>c. Ensure all premises are clean before any processing or packaging activities begin and are free from any products, materials or documents previously used if these are not required for the current operation. <br>d. Ensure that manufacturing equipment are cleaned according to detailed and written procedures and stored in adequate. <br>e. Oversee the logbooks of machine to ensure all activities are recorded on logbooks of respective machines. <br> <br> ISO Compliance: <br>a. Participate in reporting on the performance and opportunities for improvement of production process by monitoring achievement of its quality objectives and performance indicators. <br>b. Participate in management reviews of process performance, product quality and of the quality management system and advocating continual improvement. <br> Management: <br>a. Assure attainment of productions schedules while ensuring product required quality. <br>b. Adjust resource utilization for the effective implementation of the production planning. <br>c. Ensure that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management. <br> <br> Others: <br>a. Accept and work any task related to production activity required by Production Manager

<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software &amp; Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset &amp; Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support &amp; Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance &amp; Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor &amp; Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><br></p><p><strong>Scope of work, responsibilities and description of the proposed analytical work</strong><br>The overall objective of the consultancy is to support the Municipality of Tripoli in developing:</p><ul><li>A revised, evidence-based classification and division of neighborhoods and localities within Tripoli Municipality, based on social, demographic, geographic, governance, and conflict-sensitivity considerations.</li><li>A proposed methodology for establishing representative neighborhood committees through locally endorsed community-election processes. The proposed neighborhood committees are envisioned as sustainable social-stability and participatory-governance mechanisms formally linked to the municipality. They will support improved coordination between communities, the municipality, donors, and development actors while strengthening legitimacy, representation, accountability, and social cohesion at the neighborhood level.</li></ul><p>Under the supervision of the Local Peacebuilding Coordinator in the North and the Peacebuilding Project Manager, the Consultant will undertake the following tasks:</p><p><strong>Review and analysis of existing resources and context</strong></p><ul><li>Conduct a desk review of existing resources related to Tripoli s governance, urban divisions, social dynamics, local conflict drivers, and participatory mechanisms.</li><li>Review and analyze the findings of the Conflict Analysis Report.</li><li>Identify and document the principal criteria and considerations for redefining and classifying neighborhoods and localities in Tripoli.</li><li>Consider geographic boundaries, demographic characteristics, community identities, social-cohesion dynamics, municipal service coverage, governance arrangements, and conflict-sensitivity factors.</li></ul><p><strong>Stakeholder consultations and participatory mapping</strong></p><ul><li>Conduct consultations with municipal officials, Mokhtars, civil society organizations, youth and women representatives, community representatives, and other local actors.</li><li>Conduct participatory discussions and mapping exercises to validate existing neighborhood boundaries and identify community-representation structures.</li><li>Analyze local-governance dynamics and social-cohesion and tension-related considerations relevant to neighborhood classification and committee formation.</li><li>Submit a summary report documenting the consultations, key findings, and recommendations.</li></ul><p><br></p><p><strong>Expected outputs and deliverables</strong><br>The consultancy consists of 30 working days distributed over four months. The Consultant is expected to complete the following deliverables:</p><p><strong>Deliverable 1: Inception report</strong><br>5 working days<br>The Consultant shall submit an inception report including:</p><ul><li>The proposed methodology and analytical framework.</li><li>A detailed work plan and timeline.</li><li>Stakeholder mapping and engagement approach.</li><li>Proposed data-collection methods and tools.</li><li>Key milestones and expected outputs.</li><li>A basic risk assessment and mitigation measures.</li><li>A quality-assurance approach.</li></ul><p>The deliverable is expected during the first month following contract signature and represents 15% of the total contract value.</p><p><strong>Deliverable 2: Stakeholder consultation and participatory mapping report</strong><br>15 working days<br>The Consultant shall conduct a participatory consultation process with relevant stakeholders and submit a comprehensive report documenting:</p><ul><li>The consultation methodology and stakeholder-engagement process.</li><li>Key findings from consultations.</li><li>Participatory mapping results.</li><li>Existing neighborhood boundaries and community-representation structures.</li><li>Local-governance and conflict-sensitive considerations.</li><li>Recommendations to inform the neighborhood-classification framework and committee-formation methodology.</li></ul><p>The deliverable is expected during the second month following contract signature and represents 45% of the total contract value.</p><p><strong>Deliverable 3: Draft neighborhood-classification framework and neighborhood-committee formation methodology</strong><br>5 working days<br>The Consultant shall submit:</p><ul><li>A draft evidence-based and conflict-sensitive neighborhood-classification framework.</li><li>Proposed classification criteria and supporting analysis.</li><li>Neighborhood profiles and a draft neighborhood-classification map.</li><li>A draft methodology for establishing representative neighborhood committees.</li><li>A proposed governance structure and committee composition.</li><li>A proposed community-election process.</li><li>Institutional linkages with the Municipality of Tripoli.</li><li>Implementation arrangements and a phased roadmap.</li></ul><p>The deliverable is expected during the third month following contract signature and represents 20% of the total contract value.</p><p><strong>Deliverable 4: Final report and validation workshop outputs</strong><br>5 working days<br>The Consultant shall:</p><ul><li>Facilitate a validation workshop with relevant stakeholders.</li><li>Present the draft neighborhood-classification framework and committee-formation methodology.</li><li>Incorporate feedback received during the validation process.</li><li>Submit a final consolidated report containing the finalized framework, methodology, key findings, and recommendations for municipal adoption and implementation.</li></ul><p>The deliverable is expected during the fourth month following contract signature and represents 20% of the total contract value.</p><p>All deliverables shall be submitted in one original hard copy and one electronic copy, preferably in Microsoft Word format where applicable.</p><p><strong>Institutional arrangements</strong><br>The Consultant will work under the supervision of the Local Peacebuilding Coordinator in the North and the Peacebuilding Project Manager.<br>UNDP will provide the Consultant with the necessary guidance in a timely, thorough, and transparent manner.<br>UNDP will provide clarifications and facilitate the work as required.<br>The Consultant shall maintain regular and consistent field presence throughout the assignment.<br>The Consultant shall properly document stakeholder consultations and field activities.<br>The Consultant shall triangulate data sources and validate findings before finalization.<br>The Consultant shall ensure compliance with data-protection, confidentiality, and ethical standards.<br>All transportation and site-logistics costs must be included in the Consultant s financial offer and daily rate.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree in urban planning, governance, political science, peace and conflict studies, sociology, public administration, anthropology, or a related field.</li><li>A minimum of ten years of relevant proven experience in local development, urban planning, local governance, and peacebuilding.</li><li>Proven experience conducting at least three relevant projects or assignments in urban planning, local governance, conflict prevention, or social stability is required.</li><li>Demonstrated experience in participatory governance assessments, stakeholder consultations, neighborhood classification, conflict-sensitive programming, or community-representation processes is desirable.</li><li>Fluency in English and Arabic is required.</li><li>The selected Consultant must be covered by valid health insurance and personal accident insurance for the duration of the assignment. Insurance may be provided by the individual or the company, with any related costs deducted from the Consultant's remuneration, as applicable.</li></ul>

<p>Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.<br>Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.<br>Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.<br>Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.<br>Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.<br>Follow up on site progress and ensure that work is completed within the planned schedule and standards.<br>Identify technical or site-related issues and report them promptly to the project manager.<br>Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.<br>Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.<br>Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.</p><p><strong>Desired Candidate Profile</strong></p><div>Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.</div><div>Strong knowledge of steel structure installation methods, drawings, and construction practices.</div><div>Good ability to read and interpret structural and technical drawings.</div><div>Familiarity with welding, bolting, alignment, and steel connection requirements.</div><div>Good understanding of site safety regulations and quality control procedures.</div><div>Ability to supervise teams and coordinate with multiple departments on site.</div><div>Good communication and problem-solving skills.</div><div>Ability to work under pressure and meet project deadlines.</div>

<p>The Community Engagement Coordinator leads the planning, coordination and implementation of Community Engagement (CE) activities across the three neighbourhoods. The position is responsible for coordinating the work of Community Engagement focal points across consortium partners, aligning location-level workplans, setting implementation priorities, monitoring delivery and ensuring consistent application of agreed methodologies and standards.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead the operational planning, coordination, implementation and follow-up of Community Engagement activities across the three locations, including the development and consolidation of detailed workplans, sequencing of activities, coordination of responsibilities and monitoring of agreed deadlines and deliverables.</li><li>Plan and oversee community engagement processes across the three locations, ensuring that activities are coordinated, appropriately sequenced and adapted to changing community dynamics, operational constraints and project priorities.</li><li>Provide operational direction to Community Engagement focal points and coordinate their respective workplans, priorities, deliverables and follow-up actions to ensure consistent and timely implementation across consortium partners and locations.</li><li>Consolidate and manage the overall Community Engagement implementation plan, identify interdependencies and operational gaps across locations, and re-prioritise activities and focal-point assignments in response to changing needs, delays, risks and emerging opportunities.</li><li>Support the establishment, strengthening and sustainability of community structures and participatory mechanisms, ensuring that they remain inclusive, representative and functional.</li><li>Facilitate effective engagement and coordination with municipalities, local authorities, community representatives, civil society actors and other relevant stakeholders.</li><li>Ensure that community feedback, concerns, recommendations and emerging dynamics are systematically documented, communicated and followed up through appropriate channels.</li><li>Contribute to programme quality, learning and adaptive management by providing regular field-level analysis, recommendations and updates to relevant management and technical teams.</li><li>Contribute to reporting, documentation, monitoring and learning related to Community Engagement activities and outcomes.</li><li>Represent NRC and the Haretna Consortium in relevant coordination meetings and forums, as delegated by the line manager.</li><li>Ensure compliance with and adherence to NRC policies, guidance and procedures, including relevant Community Engagement and Accountability standards, safeguarding requirements and Haretna Consortium procedures.</li></ul><p><strong>Specific responsibilities:</strong></p><ul><li><strong>Community Engagement coordination</strong></li><li>Lead and manage the coordinated implementation of Community Engagement activities across all three locations, ensuring alignment between location-level plans, consortium commitments, project milestones and agreed technical standards.</li><li>Develop and oversee location-specific plans for strengthening the functionality, inclusiveness, sustainability and transition of Neighbourhood Action Groups, and coordinate implementation by the relevant focal points and partners.</li><li>Set priorities and allocate Community Engagement follow-up responsibilities among consortium focal points, monitor progress against agreed deliverables and address implementation gaps or delays.</li><li><strong>Field presence and community follow-up.</strong></li><li>Maintain a minimum 60% field presence (one day/week in each neighborhood).</li><li>Monitor implementation quality and maintain relationships with community stakeholders.</li><li>Resolve operational Community Engagement issues within the authority of the position and escalate significant strategic, contractual, safeguarding or resource-related matters to the Consortium Management Unit.</li><li><strong>Municipal coordination and representation</strong></li><li>Serve as the main liaison with municipalities and local authorities.</li><li>Facilitate coordination meetings, approvals and municipal engagement.</li><li>Strengthen collaboration between municipalities, NAGs and local actors.</li><li><strong>Consortium coordination</strong></li><li>Lead the operational coordination of Community Engagement activities implemented by NRC, COSV, RDFL and TEC, including consolidation of partner workplans, alignment of priorities, monitoring of dependencies and follow-up on agreed deliverables.</li><li>Establish and maintain harmonised Community Engagement approaches, accountability mechanisms, coordination tools and follow-up arrangements across consortium partners.</li><li>Chair regular Community Engagement coordination meetings, assign and track action points, resolve operational coordination issues and escalate matters requiring Consortium Management Unit decisions.</li><li>Analyse consolidated field information and community feedback and recommend or implement adjustments to Community Engagement plans, sequencing and operational approaches within the parameters of the approved project framework.</li><li><strong>Reporting and documentation</strong></li><li>Prepare reports, trackers, minutes and donor inputs.</li><li>Maintain complete documentation of CE activities and follow-up actions.</li><li>Perform other duties assigned by the line manager.</li></ul><p><strong>Scale and scope of the position:</strong></p><p>The position coordinates Community Engagement activities across three locations and four consortium partners, provides matrix coordination to focal points, and monitors workplans, deliverables and follow-up. It has no dedicated budget but contributes to activity planning and resource prioritisation.</p><p><strong>Critical interfaces:</strong></p><p>Work closely with the CMU, NRC CE &amp; Accountability team, consortium partners, NAGs, municipalities, community representatives, and NRC programme, M&amp;E, communications and support teams.</p><p><strong>Generic professional competencies:</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li></ul><p><strong>Context related skills, knowledge and experience</strong></p><ul><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li><li>Behavioural competencies: Planning and delivering results; Working with people; Communication with impact and respect; Handling insecure environments; Analysing; Coping with change.</li><li>This position is highly operational and field based. Regular presence in the three Haretna neighbourhoods is mandatory and is considered a core responsibility of the role. The position requires a minimum of 60% field presence, equivalent to three days per working week, with regular coverage of Mina, Hay Tamlis and Taameer.</li></ul>

Job Summary <br> <br>We are looking for a highly organized, proactive, and versatile Office & Executive Support Coordinator to manage the day-to-day administrative operations of the office while providing direct support to management and the COO. <br> <br>The ideal candidate is detail-oriented, reliable, well-organized, and comfortable handling a variety of administrative, executive support, office management, social media, and basic accounting tasks. <br> <br>Key Responsibilities <br> <br>Office Administration & Management <br> <br>Manage the daily administrative operations of the office. <br>Ensure the office is organized, clean, well-stocked, and running efficiently. <br>Manage office supplies, stationery, kitchen supplies, and other office needs. <br>Coordinate purchases, suppliers, maintenance, and office services. <br>Handle general office paperwork, filing, documentation, and administrative records. <br>Maintain organized physical and digital office files. <br>Assist with correspondence, documents, forms, and other administrative tasks. <br> <br>Executive & Management Support <br> <br>Provide administrative and organizational support to the Manager. <br>Assist with scheduling, meetings, appointments, follow-ups, and correspondence. <br>Help prepare documents, presentations, reports, and meeting materials. <br>Follow up on pending tasks and ensure important matters are properly tracked. <br>Provide day-to-day administrative support to the COO. <br>Assist the COO with various operational and administrative tasks as required. <br> <br>Social Media Support <br> <br>Support the social media team with ideas and content suggestions. <br>Contribute ideas for social media posts, campaigns, and office/company activities. <br>Assist in collecting information, photos, and materials needed for social media content. <br>Help coordinate internal activities that can be used for company communication and social media. <br> <br>Basic Accounting & Financial Administration <br> <br>Assist the accounting department with basic administrative and accounting tasks. <br>Prepare and organize invoices, receipts, payment records, and related documents. <br>Assist with filing and maintaining financial documentation. <br>Follow up on basic administrative matters related to invoices and payments when required. <br>Requirements <br>Previous experience in office administration, executive assistance, or a similar role. <br>Excellent organizational and time-management skills. <br>Strong attention to detail and ability to multitask. <br>Good written and verbal communication skills. <br>Proficiency in Microsoft Office / Google Workspace. <br>Ability to handle confidential information professionally. <br>Basic knowledge of accounting and financial administration is an advantage. <br>Good understanding of social media and content ideas is an advantage. <br>Proactive, responsible, flexible, and able to work independently. <br>Ability to prioritize tasks and work in a fast-paced environment. <br>Key Qualities <br>Highly organized and detail-oriented <br>Proactive and resourceful <br>Trustworthy and discreet <br>Good communication and interpersonal skills <br>Flexible and willing to support different departments <br>Strong follow-up and problem-solving skills <br>Positive and professional attitude

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<p>JOB SUMMARY Respond to incoming calls at AUB and AUBMC, ensuring a client-centric approach to uphold a professional image and foster positive experiences. Manages appointment scheduling and messages distribution across all clinics and services within the medical center. Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Department.</p><p>TASKS GROUP Answer incoming calls following the service excellence standards using a predefined script in a professional, objective, warm, empathetic, positive, and responsive manner. Schedule, coordinate, and reschedule appointments as requested by the caller. Respond to emergency calls following established and preset procedures within a specified time frame. Create messages through Electronic Medical Record software related to outpatients requesting services from clinics or service departments. Make announcements on the Public Address System (PAS), as required, including activating emergency codes, fire announcements, or any approved announcements requested by the administration. Send messages to faculty/staff to inform them of calls, meetings, events, and emergency codes. Operate different services including room service, filing complaint documents, filling Long Distance Calls forms, and activating the MyChart Application. Perform other related duties as requested by the direct supervisor.</p><p>CRITICAL COMPETENCIES Client Focus, Achievement Orientation, Organizational Awareness, Initiative, Communication Skills, Safety and Health Management, Problem Solving, Resource Management, Team Skills, Planning &amp; Organizing, Information &amp; Records Administration, Professionalism, Applied Technology, Computer Skills.</p><p>KNOWLEDGE / KNOW-HOW Knowledge: Knowledge of customer service and customer satisfaction, terminology related to call centers and operations, and knowledge of Call Center policies and procedures.</p><p>Languages: Arabic and English (IET /= 450). French is an asset.</p><p>Computer Skills: Knowledge in the use of Microsoft Office Applications and related software as needed by the job.</p><p>REPORTING CHANNEL / SUPERVISORY CHANNEL 1st Level: Call Center Manager 2nd Level: Associate Director for Operations</p><p>JOB CHARACTERISTICS Physical Effort: Little or No Physical Effort Work Schedule: Shift Basis and/or On-Call Working Conditions: Normal</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Education : Bacc II Experience: 0 - 2 years of experience preferable in customer service.</p>

<p>Medical Representative Bekaa Job Summary We are looking for a motivated and results-oriented Medical Representative to join our team and cover the Bekaa region. The Medical Representative will be responsible for promoting the company s products to healthcare professionals, developing strong customer relationships, achieving sales targets, and ensuring effective territory coverage.</p><h3>Key Responsibilities</h3><ul><li>Promote and present the company s pharmaceutical and healthcare products to doctors, pharmacies, hospitals, and other healthcare professionals.</li><li>Develop and maintain strong professional relationships with healthcare providers.</li><li>Conduct regular daily visits according to the assigned territory and visit plan.</li><li>Present product information clearly and professionally and respond to customers questions.</li><li>Achieve assigned monthly and quarterly sales targets.</li><li>Identify new business opportunities and develop the assigned territory.</li><li>Monitor market trends, competitor activities, and customer feedback.</li><li>Follow up on product availability and ensure effective product coverage within the territory.</li><li>Prepare and submit regular visit, sales, and territory reports.</li><li>Maintain accurate records of customer visits, orders, and market information.</li><li>Coordinate with the Field Manager and other team members to ensure effective territory management.</li><li>Participate in company meetings, product training, and promotional activities.</li><li>Ensure professional representation of the company at all times.</li><li>Follow company policies, procedures, and reporting requirements.</li><li>Territory Bekaa including assigned cities, towns, pharmacies, hospitals, and medical centers within the territory.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><ul><li>Bachelor s degree in Pharmacy, Biology, Medical Sciences, Business, or a related field.</li><li>Previous experience as a Medical Representative or in pharmaceutical/medical sales is preferred.</li><li>Strong communication and negotiation skills.</li><li>Good presentation and interpersonal skills.</li><li>Target-oriented and self-motivated.</li><li>Ability to build and maintain strong customer relationships.</li><li>Good knowledge of the Bekaa market is an advantage.</li><li>Ability to work independently and manage daily field activities efficiently.</li><li>Good reporting and organizational skills.</li><li>Valid driving license and availability to travel within the assigned territory.</li></ul><p>What We Offer</p><ul><li>Competitive salary package.</li><li>Transportation/car allowance according to company policy.</li><li>Commission/incentive scheme based on performance.</li><li>NSSF coverage according to company policy.</li><li>Professional training and development opportunities.</li><li>Career growth opportunities within the company.</li></ul>

<p>The Regional Sales Manager will drive business expansion across the Middle East by developing new business with food manufacturing companies and promoting the company s portfolio of industrial food processing and packaging machinery. The role combines technical sales, market development and account management to grow regional sales and build long-term customer relationships.</p><h4><b><br></b></h4><h4><b>Key Responsibilities</b></h4><ul><li>Lead and manage a team of 12 sales engineers and sales support staff, setting objectives, monitoring performance and providing coaching to achieve regional targets.</li><li>Identify and develop new business opportunities with manufacturers and industrial clients across the region.</li><li>Promote and sell industrial machinery and equipment, aligning solutions with customers operational and production requirements.</li><li>Develop and implement regional sales plans to achieve agreed revenue and business growth targets.</li><li>Build and maintain relationships with decision-makers across procurement, engineering, production and senior management.</li><li>Manage the sales cycle, from prospecting and needs assessment through proposal preparation, negotiation and closing.</li><li>Collaborate with technical teams to prepare suitable equipment solutions, quotations and presentations.</li><li>Conduct customer visits, attend industry exhibitions and travel regularly across the region.</li><li>Monitor market developments, competitor activity and investment opportunities across relevant industrial sectors.</li><li>Coordinate with internal teams to support project handover and customer satisfaction.</li><li>Maintain accurate sales forecasts, pipeline records and activity reports, consolidating team results for management review.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul><li>Industrial/ mechanical engineering background</li><li>10-15 Years of Experience in business to business.</li><li>Lebanese nationality; candidates may be based in Lebanon, Jordan, Iraq, Saudi Arabia, or the UAE.</li><li>Proven experience in B2B technical sales and business development, preferably within industrial equipment, packaging, food processing or factory automation.</li><li>Demonstrated ability to develop new accounts, manage commercial negotiations and achieve sales targets.</li><li>Ability to understand technical products and translate customer requirements into suitable commercial solutions.</li><li>Strong relationship-building, presentation and communication skills.</li><li>Commercial awareness, initiative and the ability to work independently across multiple markets.</li><li>Willingness and ability to travel frequently throughout the Middle East.</li><li>An established network within the regional food manufacturing sector would be an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Role Overview</p><p>Trust Capital is seeking an experienced <b>Compliance &amp; AML Manager</b> to oversee and strengthen the company's compliance, Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) framework.</p><p>The role requires a strong understanding of the regulatory environment applicable to financial services in Lebanon, together with hands-on experience in client due diligence, risk assessment, transaction monitoring, regulatory reporting and internal compliance controls.</p><p>Key Responsibilities</p><ul><li>Oversee the company's Compliance and AML/CFT framework, policies and procedures.</li><li>Ensure ongoing compliance with applicable laws, regulations and regulatory requirements.</li><li>Manage and supervise <b>KYC, Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)</b> processes.</li><li>Review higher-risk clients, activities and transactions and ensure appropriate escalation and documentation.</li><li>Oversee transaction monitoring and investigate unusual or potentially suspicious activity.</li><li>Coordinate required AML/CFT and compliance reporting and maintain appropriate regulatory records.</li><li>Conduct periodic compliance risk assessments and reviews of internal controls.</li><li>Monitor regulatory developments and recommend necessary updates to policies, procedures and business practices.</li><li>Support regulatory inspections, audits, information requests and internal reviews.</li><li>Advise management and relevant departments on compliance and AML-related matters.</li><li>Maintain accurate compliance records, registers and supporting documentation.</li><li>Coordinate compliance and AML training for relevant employees.</li><li>Promote a strong culture of compliance, integrity and responsible conduct throughout the organization.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Relevant professional experience in <b>Compliance, AML/CFT, banking, brokerage, capital markets or another regulated financial-services environment</b>.</li><li>Strong knowledge of <b>KYC, CDD, EDD, sanctions screening, transaction monitoring and risk-based AML controls</b>.</li><li>Good understanding of applicable Lebanese financial-services and AML/CFT requirements.</li><li>Experience preparing compliance reports, policies, procedures and regulatory documentation.</li><li>Strong analytical and investigative skills with excellent attention to detail.</li><li>Strong written and verbal communication skills in <b>English and Arabic</b>.</li><li>Ability to handle confidential and sensitive information professionally.</li><li>Relevant university degree in Law, Finance, Business, Accounting or a related discipline.</li><li>Professional AML or compliance certification would be considered an advantage.</li></ul><p><br></p></div>

<p>Develop and implement HR policies, procedures, and processes in line with company objectives and labor laws. Manage the full recruitment cycle, including job postings, CV screening, interviews, selection, and onboarding. Coordinate employee onboarding, orientation, and offboarding processes. Maintain accurate and up-to-date employee records, contracts, and HR documentation. Manage employee relations and address workplace concerns, conflicts, and disciplinary matters professionally. Monitor and support employee performance management, including appraisals, evaluations, and performance improvement plans. Coordinate monthly payroll, attendance, leave, overtime, and employee benefits with the relevant departments. Ensure compliance with labor laws, company policies, and HR regulations. Develop and maintain internal HR policies, employee handbooks, and workplace procedures. Identify employee training and development needs and coordinate relevant training programs. Prepare HR reports and provide management with relevant information and recommendations. Support workforce planning, staffing requirements, and organizational development. Promote a positive, professional, and productive workplace culture. Handle employee complaints and ensure issues are resolved fairly and confidentially. Monitor attendance, punctuality, leave, and employee disciplinary records. Assist management in developing compensation, benefits, and incentive programs. Ensure all employee information and HR matters are handled with a high level of confidentiality and professionalism.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>8+ years of proven HR experience, preferably in an HR Manager or senior HR position.</li><li>Strong knowledge of recruitment, employee relations, payroll coordination, performance management, and HR policies.</li><li>Good understanding of local labor laws and employment regulations.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Strong leadership and people-management abilities.</li><li>Excellent organizational and time-management skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Proficiency in Microsoft Office, particularly Excel and Word.</li><li>Experience with HRIS or HR management systems is an advantage.</li><li>Ability to maintain confidentiality and handle sensitive employee information.</li><li>Fluent in English, French and Arabic; additional languages are an advantage.</li><li>Ability to work independently, manage multiple priorities, and meet deadlines.</li></ul>

<p>We are looking for a high-energy, self-motivated Remote Sales Representative to join us.</p><p>This isn’t your typical sales gig.</p><p>Your income is entirely dictated by your drive, strategy, and execution.</p><p>You manage your schedule, you own your pipeline, and you reap the rewards.</p><p>What You’ll Do (The Mission)</p><p>Hunt &amp; Sourced: Proactively find, prospect, and qualify new B2B leads using LinkedIn, cold email, phone, and your own creative networking strategies.</p><p>Own the Pipeline: Manage your sales funnel from first contact to the final handshake.</p><p>Pitch &amp; Consult: Conduct virtual discovery calls and high-impact demos to uncover client pain points and present our tailored solutions.</p><p>Close the Deal: Negotiate terms, seal the contract, and smoothly hand over the account to our fulfillment team.</p><p>Be the Face: Act as a polished, professional brand ambassador to C-level executives and decision-makers.</p><p>Why Partner With Us?</p><p>Ultimate Flexibility: Work from a beach, a coffee shop, or your home office. Your hours are 100% yours to decide.</p><p>High-Ticket Payouts: Our 20% commission structure ensures that when you win big, you win very big.</p><p>No Bureaucracy: We trust your expertise. We provide the platform, and you drive the results.</p><p>Ready to Build Your Own Paycheck?</p><p>If you are ready to take full control of your income and schedule, we want to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><p>You’re an Autonomous Achiever: You don t need a manager breathing down your neck to get things done. You love the freedom of remote work and possess the discipline to match it.</p><p>You’re a Master Communicator: You can command a Zoom or Google Meet room and articulate value flawlessly, both in writing and verbally.</p><p>You’re Tech-Savvy: You know your way around standard sales tech stacks (CRMs, LinkedIn Sales Navigator, Zoom, Slack).</p><p>You Have Thick Skin: Rejection doesn’t faze you. You view a "no" simply as data and a stepping stone to the next big "yes."</p>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.</p>

<p>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry.</p><p>Develop and implement comprehensive marketing strategies to achieve business objectives.</p><p>Conduct market research to identify trends, customer needs, and competitor strategies.</p><p>Create and manage annual marketing budgets and allocate resources effectively.</p><p>Oversee brand positioning, ensuring consistency across all marketing channels.</p><p>Manage and evolve the company s visual identity, including packaging design, advertising, and digital presence.</p><p>Develop strategies to increase brand equity and consumer loyalty.</p><p>Plan &amp; execute product launches including creating marketing collateral, coordinating campaigns &amp; engaging sales team</p><p>Work with R&amp;D and production teams to align product development with market demands.</p><p>Analyze product performance and develop strategies to improve market share.</p><p>Manage the company s online presence, including website, social media platforms, and e-commerce initiatives.</p><p>Plan and execute digital campaigns using AI &amp; latest marketing trends to drive traffic and conversions.</p><p>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics.</p><p>Partner with the sales team to develop promotional materials, sales tools, and presentations.</p><p>Provide insights on consumer behavior and industry trends to support sales strategies.</p><p>Track and evaluate marketing campaign performance through KPIs and ROI analysis.</p><p>Generate regular reports to present key findings and recommendations to stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration with emphasis in marketing - MBA degree is a plus</p><p>Marketing/Social media certifications</p><p>10+ years of experience in a similar role - F&amp;B industry is mandatory</p><p>Proven track record of developing successful marketing campaigns and achieving measurable results</p><p>Strong leadership and team management skills.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Ability to analyze sales data and market trends.</p><p>Problem-solving and decision-making abilities.</p>